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Relevant bibliographies by topics / B2C-E-Business

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Academic literature on the topic 'B2C-E-Business'

Author: Grafiati

Published: 4 June 2021

Last updated: 1 February 2022

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Journal articles on the topic "B2C-E-Business"

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Ramayah, T., Simona Popa, and Norazah M. Suki. "Key Dimensions on B2C E-Business." International Journal of Human Capital and Information Technology Professionals 4, no. 2 (2013): 43–55. http://dx.doi.org/10.4018/jhcitp.2013040104.

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The purpose of this paper is to test and compare two models, which have been popularly used for explaining how users come to accept and use a technology and their behavioral intention. The Technology Acceptance Model (TAM) and the Theory of Reasoned Action (TRA) is used to analyze customer intention to buy online. By sampling 102 online potential customers in Malaysia, findings indicate that the TRA and TAM are valid models in the prediction of the intention to buy online. Attitude, subjective norm, perceived usefulness and perceived ease of use were found to be positively related to purchase intention, with attitude being the more influential predictor. TRA was found to be a better predictor in comparison to the TAM. The main conclusions of this research can be valuable to organizations that sell their products on the Internet.

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Xu, Yin, Xiu Qin Li, and Ping Ye. "How to Establish the Cost Advantage of Business E-Commerce." Applied Mechanics and Materials 373-375 (August 2013): 1735–38. http://dx.doi.org/10.4028/www.scientific.net/amm.373-375.1735.

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The tide of e-commerce is rolling up in our country;many enterprises announce inter-netted. They build websites, e-commerce platforms, especially in the model of business to consumer (B2C). At present, however many enterprises are in very difficult situation. Therefore, it is necessary to analyze the cost of the B2C business model so as to explore countermeasures in how to establish cost advantage in the B2C e-commerce.

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Drigas, Athanasios, and Panagiotis Leliopoulos. "Business to Consumer (B2C) E-Commerce Decade Evolution." International Journal of Knowledge Society Research 4, no. 4 (2013): 1–10. http://dx.doi.org/10.4018/ijksr.2013100101.

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This paper is a review on Business to Consumer (B2C) electronic commerce (e-commerce) and it studies its evolution over the last decade. The Internet characteristics that affect B2C are the Internet growth, which at first includes the number of Internet users and secondly, the infrastructure, which is basically the quality and speed of the lines. Moreover, the way the Internet growth has affected the B2C e-commerce growth over the last ten years is studied in three major countries-areas. The USA because it is an Internet developed country with vast e-commerce sales, China because it is a rapidly developing Internet country with a large number of users and fast e-commerce activity growth in the last decade and finally, the European Union, because of its diversity in Internet and e-commerce growth. This paper focuses on the aforementioned three geographic areas and extracts its conclusions from the observations of B2C behavior growth in these areas.

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Starr, Martin K. "Application of POM to e‐business: B2C e‐shopping." International Journal of Operations & Production Management 23, no. 1 (2003): 105–24. http://dx.doi.org/10.1108/01443570310453280.

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Zhao, Yingyan, Yihong Zhou, and Wu Deng. "Innovation Mode and Optimization Strategy of B2C E-Commerce Logistics Distribution under Big Data." Sustainability 12, no. 8 (2020): 3381. http://dx.doi.org/10.3390/su12083381.

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With the advent of big data era and rapid development of Internet technology, e-commerce has had a strong development tendency that causes many problems, such as redundant and complex business processes, low efficiency and a high cost for e-commerce logistics in the distribution sector. It is not difficult to conclude that the key to improving logistics distribution efficiency—and reduce logistics distribution costs—is to optimize logistics distribution under big data. In this study, the management model, influence factors and development status of B2C e-commerce logistics distribution under big data are analyzed in detail. Then big data processing, business process and route optimization strategies for B2C e-commerce logistics distribution under big data are deeply studied. Furthermore, an optimization model of product sales and logistics distribution of B2C e-commerce by big data platform is discussed in order to propose an innovative optimization strategy for B2C e-commerce logistics distribution under big data. Big data technology is applied in B2C e-commerce logistics business management, which is studied in detail. These findings achieve the optimal distribution of B2C e-commerce, reduce the B2C e-commerce logistics distribution cost and improve the B2C e-commerce logistics distribution efficiency under big data. In addition, enhanced competitiveness of B2C e-commerce logistics distribution is examined in this study. This study provides a reference for follow-up big data studies in the field of e-commerce.

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Lorca, Pedro, Javier De Andrés, and Julita García-Diez. "Impact of E-Commerce Sales on Profitability and Revenue. The Case of the Manufacturing Industry." Engineering Economics 30, no. 5 (2019): 544–55. http://dx.doi.org/10.5755/j01.ee.30.5.21254.

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E-commerce has grown significantly in recent years. Although the factors that contribute to the implementation of e-commerce have been studied in prior literature, little has been done about the impact that the introduction of e-commerce has on both profitability and revenue. This is important because, as Solow (1987) points out, the information technology expenditures do not always allow firms to achieve a better performance. For this purpose, the authors use the data from the Spanish Survey on Business Strategies (ESEE). The research covers an eight-year period (2008-2015). 2,544 Spanish companies belonging to the manufacturing sector were analysed. Results show that neither business-to-business (B2B) nor business-to-consumers (B2C) e-commerce seem to have influence on the revenue growth. Therefore, a substitution effect may exist between the sales by physical channels and e-commerce sales. However, the authors have found evidence that companies which adopt a high level of e-commerce (B2C and B2C simultaneously) immediately experience increase in their profitability. Moreover, if firms adopt only B2B or B2C the positive effects on profitability are achieved in the year subsequent to that of the measurement of the e-commerce status.

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Handayani, Putu Wuri, and Suci Lestarini Nurhayati. "PENDEFINISIAN INSTRUMEN EVALUASI WEBSITE E-COMMERCE BUSINESS TO CONSUMER (B2C)." Jurnal Sistem Informasi 6, no. 1 (2012): 10. http://dx.doi.org/10.21609/jsi.v6i1.274.

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Dalam meningkatkan keunggulan kompetitif suatu organisasi, aplikasi e-commerce dapat digunakan untuk meningkatkan proses supply chain suatu organisasi. Saat ini di Indonesia sudah banyak organisasi yang mulai memanfaatkan aplikasi e-commerce B2C (Business to Consumer) dalam memasarkan produknya. Implementasi konsep B2C dilakukan melalui pembuatan website e-commerce yang digunakan untuk bertransaksi secara langsung dengan konsumen. Namun, pembuatan website pribadi untuk perdagangan elektronik tersebut tidak serta merta memberikan kesuksesan bagi perusahaan yang mengimplementasikannya. Di Indonesia, belum banyak website B2C yang bermunculan. Oleh karena itu, sebuah instrumen evaluasi terhadap website e-commerce perlu didefinisikan untuk meningkatkan kinerja website e-commerce. Paper ini akan membahas mengenai proses pendefinisian instrumen evaluasi sebuah website e-commerce ditinjau dari sudut pandang pengunjung pertama, intermittent, dan frequent. Hal ini dikarenakan masing-masing pengunjung memiliki karakteristik yang berbeda dan membutuhkan sebuah instrumen evaluasi yang berbeda pula. Pendefinisian instrumen evaluasi website e-commerce ini didasarkan pada beberapa teori yang sudah ada dan berbagai macam literatur lainnya. In improving the competitive advantage of an organization, e-commerce applications can be used to improve an organization's supply chain process. Currently in Indonesia there are many organizations are beginning to utilize e-commerce B2C (Business to Consumer) applications in marketing their products. Implementation is done through development of B2C e-commerce website that used to trade directly with consumers. However, development of personal websites for electronic commerce does not necessarily provide success for the company that implements it. In Indonesia, only a few B2C websites are popping up. Therefore, an evaluation instrument for e-commerce website needs to be defined to improve the performance of e-commerce website. This paper will discuss the process of defining an evaluation instrument for e-commerce website from the point of view of the first visitors, intermittent, and frequent. This is because each visitor has different characteristics and require a different evaluation instruments. Defining the evaluation instrument e-commerce website is based on several existing theories and various other literature.

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Kis, Halyna. "The use of B2B and B2C e-commerce models as a tool of anti-crisis management of industrial enterprises." Scientific Horizons 23, no. 11 (2020): 81–87. http://dx.doi.org/10.48077/scihor.23(11).2020.81-87.

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E-commerce, which covers all types of trade via the Internet, has become a promising area for modern interactive business in a highly competitive environment. The use of B2B (Business-to-Business) and B2C (Business-to-Consumer) e-commerce models is extremely important for crisis-free development of business entities. The aim of this study is to prove the need for organisational, production, and management innovations that involve the introduction of B2C and B2B e-commerce models, as well as to identify the main sources of funding for such innovations in enterprises in crisis. To study the specifics of the use of B2C and B2B e-commerce models as an important area of anti-crisis management of industrial enterprises, such research methods and techniques as a systems approach, analysis and synthesis, induction and deduction were implemented. The process of managerial activity, such as making managerial decisions, is also used. The study proves that development, implementation and use of B2B and B2C e-commerce models can be seen as an integral part of business management under the threat of bankruptcy. In practice, insolvent enterprises have very limited opportunities to implement B2B and B2C e-commerce models, so in such a situation it is very important to set priorities and find their own reserves. The priority of internal sources of financing activities in the field of e-commerce of enterprises in crisis is also due to the following: domestic sources can be mobilised in a short time and, as a rule, do not require significant capital expenses; mobilisation of internal sources reduces the company’s dependence on external creditors, partners and counterparts. The main way to identify internal sources of funding for projects for the development, implementation and use of B2B and B2C e-commerce models is collecting information about the organisation, results of its activities, financial condition and trends, analysis of financial indicators. The world economic development shows that those enterprises that do not pay proper attention to e-commerce do not have a chance to stay on the market for a long time. The development of e-commerce models causes a change in the structure of the economy. Effective development, implementation and use of B2B and B2C e-commerce models determines the company’s ability to quickly adapt to changing external environment and stay on the market for as long as possible

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Bo, Tian, and Wang Jia. "Recommended Trust Evaluation in B2C E-Commerce Based on Fuzzy Analytic Hierarchy Process." International Journal of Knowledge and Systems Science 3, no. 3 (2012): 60–69. http://dx.doi.org/10.4018/jkss.2012070106.

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Trust investigation in Business-To-Customer (B2C) E-commerce is usually based on analyzing relative compositions of B2C E-commerce, and mainly focuses on direct perceived trust of consumers. But in real B2C E-commerce, recommended trust of mature consumer is an important channel to enhance trust for a new consumer. A recommended trust evaluation method in B2C E-commerce is proposed based on fuzzy analytic hierarchy process. Firstly, compositions that affect online trust in B2C electronic-commerce are analyzed comprehensively. An individual trust evaluation system is established. Furthermore, for a new consumer, using trust evaluations of multiple mature consumers that he/she is familiar with, the study adopts fuzzy analytic hierarchy process to build composite recommended trust evaluation method. Finally, the proposed recommended trust evaluation method is applied to evaluate recommended trust of real B2C online shopping. It simulates the process of trust evaluating of a new consumer and illustrates the validity of proposed recommended trust evaluation method.

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Singh, Mohini. "E‐services and their role in B2C e‐commerce." Managing Service Quality: An International Journal 12, no. 6 (2002): 434–46. http://dx.doi.org/10.1108/09604520210451911.

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E‐services are important in B2C e‐commerce for managing customer relations and enhancing sales. In the electronic world the customer and the merchant do not meet face‐to‐face, and the clients are more discerning with increased options and solutions available to them online. With the click of a mouse a customer can find another provider. As customers embrace e‐commerce their expectations about service, support, and how they make purchases are changing. Services to customers offered electronically to enhance their online shopping experience include search support, e‐response to customer queries, orders and transactions, e‐payment, e‐transaction record management, e‐assurance and trust, e‐help and other online support in the B2C e‐space. This paper discusses the role of e‐services in B2C e‐commerce and how they can be applied to enhance the online customer shopping experience. Findings of two research projects that shed some light on both business and customer perspectives of the role of e‐services in the B2C e‐commerce are launched in this paper.

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Dissertations / Theses on the topic "B2C-E-Business"

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Lee, Sze Kin. "Adoption of Business to Customer (B2C) E-commerce in Macau." Thesis, University of Macau, 2005. http://umaclib3.umac.mo/record=b1636418.

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Dire, Isdora, and Dalida Samano. "Investigation of CRM in e-business : From a B2C Fashion Companies' Perspectives." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Informatik, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-19250.

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Customers are no longer what they use to be in the past, they are now highly educated, more specialized and more highly influenced by global culture than ever before. For businesses to be able to win the heart of customers, they need to do extra because these customers are the pillar that holds the organizations. One of the method to achieve this is called Customer Relationship Management (CRM). The focus of CRM is about managing customer knowledgem to better understand and serve them. The purpose of this study is to explore how e-business organizations use CRM in a B2C setting, and we did that from online fashion retail companies' perspectives. Our study has explored how how CRM objectives are described and how CRM is managed. To answer these questions, relevant literature was reviewed which resulted in a conceptual framework that guided the data collection. We carried out a multiple-case study with two fashion retail companies, one located in the UK, and the other in Sweden. Data was collected through a telephone interviews with high positioned employees who have experience working with CRM and related subject.

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Plášil, Roman. "Aplikace a využití BI v prostředí elektronického obchodu." Master's thesis, Vysoká škola ekonomická v Praze, 2008. http://www.nusl.cz/ntk/nusl-3210.

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Tato práce je věnována tématu elektronického obchodu z pohledu implementace strategického přístupu k jeho řízení a současně podpory tohoto přístupu ze strany technologické, postavené na technologiích Business Intelligence. V první části práce jsou popsána základní teoretická východiska a na jejich základě je pak navrženo konkrétní řešení na vzorové situaci ve vzorovém internetovém obchodě a popsána pilotní implementace řešení podpory rozhodování postaveného na řešení BI.

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Císařová, Miluše. "Návrh strategie elektronického obchodu firmy." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2008. http://www.nusl.cz/ntk/nusl-221772.

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Thesis deal with proposal strategy firm with the support electronic business, like tool for achievement what best position firm in the marketplace. Thesis includes analysis state - of - the art and given to problems inclusive proposal new strategy for firm MVDr. Ivo Dupal - SANVET, with the aim of achievement satisfaction final consumer and application proposal practically.

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Robra-Bissantz, Susanne, and Christoph Lattemann. "Customer Integration und Customer Governance – Neue Konzepte für die Anbieter-Kunden-Beziehung im B2C-E-Business." Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2014. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-155369.

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Das Internet mit immer neuen Kommunikationsdiensten hat das Potenzial, völlig neue Strategien des Unternehmens an der Schnittstelle zu seinen privaten Kunden einzuleiten. Der Kunde nimmt in Zukunft nicht mehr allein die Rolle eines passiven Käufers ein [Homburg, Gruner 96]. Stattdessen entwickelt er sich zu einem aktiven Partner des Unternehmens, was potenziell zu einer neuen Gestaltung der Unternehmensorganisation führt sowie zu neuen strategischen Optionen, z. B. zur Generierung von Wettbewerbsvorteilen. Ein Beispiel dieser Entwicklung ist die Customer Integration, die Einbindung des Kunden als Co-Worker in Wertschöpfungsprozesse eines Unternehmens.

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Robra-Bissantz, Susanne, and Christoph Lattemann. "Customer Integration und Customer Governance – Neue Konzepte für die Anbieter-Kunden-Beziehung im B2C-E-Business." Technische Universität Dresden, 2005. https://tud.qucosa.de/id/qucosa%3A28369.

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Das Internet mit immer neuen Kommunikationsdiensten hat das Potenzial, völlig neue Strategien des Unternehmens an der Schnittstelle zu seinen privaten Kunden einzuleiten. Der Kunde nimmt in Zukunft nicht mehr allein die Rolle eines passiven Käufers ein [Homburg, Gruner 96]. Stattdessen entwickelt er sich zu einem aktiven Partner des Unternehmens, was potenziell zu einer neuen Gestaltung der Unternehmensorganisation führt sowie zu neuen strategischen Optionen, z. B. zur Generierung von Wettbewerbsvorteilen. Ein Beispiel dieser Entwicklung ist die Customer Integration, die Einbindung des Kunden als Co-Worker in Wertschöpfungsprozesse eines Unternehmens.

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Hladíková, Jana. "Zavedení modulu elektronického obchodování." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2008. http://www.nusl.cz/ntk/nusl-221780.

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The diploma paper deals with the introducing of an e-business module in the MVDr. Ivo Dupal - SANVET company in which I have been currently working. The paper involves the Internet and e-business analyses and an analysis of the MVDr. Ivo Dupal - SANVET company and a proposal for the introduction of e-business in the above mentioned company. The paper also comprises an implementation proposal to solve this problem issue and its economic and managerial evaluation.

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Mendlová, Zuzana. "E-logistika." Master's thesis, Vysoká škola ekonomická v Praze, 2006. http://www.nusl.cz/ntk/nusl-313.

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zařazení e-logistiky do konceptu SCM terminologie e-logistiky e-business - B2B, B2C elektronická tržiště Výhody a nevýhody nákupu na Internetu elektronické obchodování v ČR - právní normy, obchodování z pohledu zákazníka možné formy spolupráce e-obchodů burza dopravních nákladů

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Knuth, Tobias. "Fraud prevention in the B2C e-Commerce mail order business : a framework for an economic perspective on data mining." Thesis, Edinburgh Napier University, 2018. http://researchrepository.napier.ac.uk/Output/1256175.

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A remarkable gap exists between the financial impact of fraud in the B2C e-commerce mail order business and the amount of research conducted in this area — whether it be qualitative or quantitative research about fraud prevention. Projecting published fraud rates of only approx. one percent to e-commerce sales data, the affected sales volume amounts to $651 million in the German market, and in the North American market, the volume amounts to $5.22 billion; empirical data, however, indicate even higher fraud rates. Low profit margins amplify the financial damage caused by fraudulent activities. Hence, companies show increasing concern for raising numbers of internet fraud. The problem motivates companies to invest into data analytics and, as a more sophisticated approach, into automated machine learning systems in order to inspect and evaluate the high volume of transactions in which potential fraud cases can be buried. In other areas that face fraud (e.g. automobile insurance), machine learning has been applied successfully. However, there is little evidence yet about which variables may act as fraud risk indicators and how to design such systems in the e-commerce mail order business. In this research, mixed methods are applied in order to investigate the question how computer-aided systems can help detect and prevent fraudulent transactions. In the qualitative part, experts from fraud prevention companies are interviewed in order to understand how fraud prevention has been conventionally conducted in the e-commerce mail order business. The quantitative part, for which a dataset containing transactions from one of the largest e-commerce firms in Europe has been analyzed, consists of three analytical components: First, feature importance is evaluated by computing information gain and training a decision tree in order to find out which features are relevant fraud indicators. Second, a prediction model is built using logistic regression and gradient boosted trees. The prediction model allows to estimate the fraud risk of future transactions. Third, because risk estimation alone does not equal profit maximization, utility theory is woven into prioritization of transactions such that the model optimizes the financial value of fraud prevention activities. Results indicate that the interviewed companies want to use intelligent computer-aided systems that support manual inspection activities through the use of data mining techniques. Feature analysis reveals that some features, such as whether a shipment has been sent to a parcel shop, can help separate fraudulent from legitimate orders better than others. The predictive model yields promising results as it is able to correctly identify approximately 86% of the 2% most suspicious transactions as fraud. When the model is used to optimize the financial outcome instead of pure classification quality, results suggest that the company providing the dataset could achieve substantial additional savings of up to 87% through introduction of expected utility as a ranking measure when being constrained by limited inspection resources.

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Felin, Erik, and Petter Olsson. "Personaliserade mejl : En kvantitativ studie om hur personaliserade mejl påverkar e-lojalitet." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-388674.

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I samband med att marknadsföringen blir allt mer digital, slits marknadsförare mellan traditionell masskommunikation och personaliserad marknadsföring för att uppnå lojalitet hos sina konsumenter. Studien syftar till att undersöka den personaliserade sidan av myntet och i synnerhet skillnader mellan grupper som får ett personligt respektive ett opersonligt mejl, avseende effekter på e-lojalitet. Genom ett kvantitativt angreppssätt och en digital enkätundersökning har fenomenet undersökts i samarbete med företaget Stellar Equipment. Studien testar både den direkta relationen mellan personalisering och e-lojalitet men även via de medierande variablerna; användbarhet, tillfredsställelse och tillförlitlighet. Resultatet baserat på 494 respondenter visar att personalisering har en effekt på e-lojalitet både direkt och via medierande variabler. Emellertid visar gruppjämförelsen en statistiskt signifikant skillnad mellan grupperna endast gällande den direkta relationen samt den medierande variabeln tillfredsställelse.

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Books on the topic "B2C-E-Business"

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Aichele, Christian, and Marius Schönberger. E-Business: Eine Übersicht für erfolgreiches B2B und B2C. Springer Vieweg, 2016.

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Book chapters on the topic "B2C-E-Business"

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Wirtz, Bernd W. "B2C-Geschäftsmodelle im E-Business." In Electronic Business. Springer Fachmedien Wiesbaden, 2018. http://dx.doi.org/10.1007/978-3-658-19532-8_13.

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Wirtz, Bernd W. "B2C‐Geschäftsmodelle im E‐Business." In Electronic Business. Springer Fachmedien Wiesbaden, 2020. http://dx.doi.org/10.1007/978-3-658-30712-7_18.

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Baird, Allan, Rodger Jamieson, and Narciso Cerpa. "Development of a Framework for Risks and Security in B2C E-Business." In Towards the Knowledge Society. Springer US, 2003. http://dx.doi.org/10.1007/978-0-387-35617-4_26.

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Milutinović, Veljko, Zoran Horvat, Marjan Mihanović, et al. "B2C: Making Your Own E-Commerce Site, Step by Step." In Mastering E-Business Infrastructure. Springer US, 2003. http://dx.doi.org/10.1007/978-1-4615-0310-1_1.

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Sjöstedt, Lars, and Heike Flämig. "Gütertransport als Bestandteil von Supply Chains: Neue Anforderungen durch E-Commerce und E-Business." In B2C Elektronischer Handel — eine Inventur. VS Verlag für Sozialwissenschaften, 2003. http://dx.doi.org/10.1007/978-3-322-91382-1_8.

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Mazumdar, Bireshwar Dass, and Shubhagata Roy. "Multi-Agent Paradigm for B2C E-Commerce." In Artificial Intelligence and Machine Learning in Business Management. CRC Press, 2021. http://dx.doi.org/10.1201/9781003125129-3.

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Kelkar, Oliver. "E-Business-Standards. Elektronische Geschäftsdokumente als Basis zur Optimierung der Warenströme." In B2C Elektronischer Handel — eine Inventur. VS Verlag für Sozialwissenschaften, 2003. http://dx.doi.org/10.1007/978-3-322-91382-1_11.

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López-Jiménez, David, María Dolores Gallego, and Salvador Bueno. "Codes of Good Practices in the B2C E-Commerce." In Soft Computing in Management and Business Economics. Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-30457-6_22.

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Roos, Horst J. "Der Einfluss von „Online Shopping“ im E-Business auf die Weiterentwicklung existierender Gütertransport- und Logistiksysteme." In B2C Elektronischer Handel — eine Inventur. VS Verlag für Sozialwissenschaften, 2003. http://dx.doi.org/10.1007/978-3-322-91382-1_12.

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Gutowska, Anna, and Andrew Sloane. "Modelling the B2C Marketplace: Evaluation of a Reputation Metric for e-Commerce." In Lecture Notes in Business Information Processing. Springer Berlin Heidelberg, 2010. http://dx.doi.org/10.1007/978-3-642-12436-5_16.

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Conference papers on the topic "B2C-E-Business"

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Jílková, Petra, and Petra Králová. "Customer purchase behaviour and shopping in B2C e-commerce." In Contemporary Issues in Business, Management and Economics Engineering. Vilnius Gediminas Technical University, 2019. http://dx.doi.org/10.3846/cibmee.2019.085.

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Purpose – digitalization of business processes, cultural backgrounds and consequences on behavioral differences make a direct impact on customer purchase behavior across different countries. The main aim of this paper is to analyze the effect of the economic situation in the selected countries regarding the e-commerce business. Research methodology – first, the paper presents a theoretical model for customer purchase behavior and the develop-ment of the theory in the B2C e-commerce context. Second, it is analyzed the main aspects of shopping behavior in se-lected countries. Findings – a difference between traditional and e-commerce customer purchase behavior model was found. Next, the re-search shows the main characteristics of shopping in B2C and provides a better understanding of the impact of digitaliza-tion. Research limitations – research will focus on the shopping in B2C e-commerce market in the Czech Republic, Lithuania and in the European Union. The data is based on the Czech Statistical Office, which covers a period from 2010 to 2018 and the respondents of the survey purchased online in the 12 months prior to 2018. Practical implications – the paper confirmed the fact that the B2C e-commerce market in the Czech Republic is developed and has potential to grow nationally and internationally. It is necessary to further investigate the relationship between cus-tomer purchase behavior, e-commerce, and other economic indicators, possibly including other factors. Originality/Value – the paper investigates online shopping for the period between 2010–2018. Finally, the authors dis-cuss the theoretical and practical implications of these results.

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Luo, Hanyang, Lijun Ma, Xudong Lin, and Xiaobing Gan. "Longitudinal research on consumers' trust in B2C E-business." In 2011 8th International Conference on Service Systems and Service Management (ICSSSM 2011). IEEE, 2011. http://dx.doi.org/10.1109/icsssm.2011.5959529.

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Jing Zhuang and Jin-yu Wei. "Research on business management for B2C e-Commerce implementation." In 2009 2nd International Conference on Power Electronics and Intelligent Transportation System (PEITS). IEEE, 2009. http://dx.doi.org/10.1109/peits.2009.5406822.

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"BUILDING, AND LOSING, CONSUMER TRUST IN B2C E-BUSINESS." In 9th International Conference on Enterprise Information Systems. SciTePress - Science and and Technology Publications, 2007. http://dx.doi.org/10.5220/0002360500550062.

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Sun, Ximing, and Qiang Lu. "Grey decision making on selection mode of B2C e-business logistics distribution." In 2011 International Conference on E-Business and E-Government (ICEE). IEEE, 2011. http://dx.doi.org/10.1109/icebeg.2011.5886849.

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Guanglin Tang, Weidong Meng, and Ouyang Qi. "Strategy for promoting service quality of B2C enterprise in e-business." In Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. IEEE, 2005. http://dx.doi.org/10.1109/icsssm.2005.1499434.

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Han-yang, Luo, and Lin Xu-dong. "Evolution of consumer trust in B2C e-business: A longitudinal exploration." In 2010 International Conference on Management Science and Engineering (ICMSE). IEEE, 2010. http://dx.doi.org/10.1109/icmse.2010.5719855.

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Minghui, Zhou, and Yang Fan. "The strategic analysis of the distribution channel under the B2C e-business mode." In 2011 International Conference on E-Business and E-Government (ICEE). IEEE, 2011. http://dx.doi.org/10.1109/icebeg.2011.5881885.

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Luo, Hanyang, and Lijun Ma. "Empirical research on consumers' post-transaction general trust in B2C E-business." In 2013 10th International Conference on Service Systems and Service Management (ICSSSM 2013). IEEE, 2013. http://dx.doi.org/10.1109/icsssm.2013.6602639.

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Mrvica Mađarac, Sandra, and Marina Piroš. "BUSINESS TO CUSTOMER (B2C) E – COMMERCE IN EU AND REPUBLIC OF CROATIA." In 3rd International Scientific Conference on Economics and Management. Association of Economists and Managers of the Balkans, Belgrade; Faculty of Management Koper; Doba Business School - Maribor; Integrated Business Faculty - Skopje; Faculty of Management - Zajecar, 2019. http://dx.doi.org/10.31410/eman.2019.85.

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Reports on the topic "B2C-E-Business"

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Kang, Jong Woo, Tengfei Wang, and Dorothea Ramizo. The Role of Technology in Business-to-Consumer E-Commerce:Evidence from Asia. Asian Development Bank, 2021. http://dx.doi.org/10.22617/wps210044-2.

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Using proprietary panel data, this paper investigates the possible drivers of business-to-consumer (B2C) online commerce growth. It provides empirical evidence that internet access and speed, online security, and financial inclusiveness facilitate internet retail sales. Governments can consider these findings as important issues in building an enabling environment for the development of B2C online commerce.

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