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Journal articles on the topic 'B2C e-commerce'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Awa, Awa, Anti Riyanti, and Apay Safari. "Eksplorasi Model Bisnis E-Commerce dan Penerapannya pada Industri Pariwisata." Tourism Scientific Journal 10, no. 1 (2024): 103–29. https://doi.org/10.32659/tsj.v10i1.401.

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Successful e-commerce companies have business models that leverage the uniqueness of the web, providing real value to customers. Understanding and awareness of the importance of e-commerce business with its various models among business actors is still low. Implementation, especially in the tourism industry, is also not optimal, so it cannot improve company performance. The purpose of the study was to comprehensively explore e-commerce business models and their application to the tourism industry, which has never been done before. The method used is library research, using critical analysis te

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Kis, Halyna. "The use of B2B and B2C e-commerce models as a tool of anti-crisis management of industrial enterprises." Scientific Horizons 23, no. 11 (2020): 81–87. http://dx.doi.org/10.48077/scihor.23(11).2020.81-87.

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E-commerce, which covers all types of trade via the Internet, has become a promising area for modern interactive business in a highly competitive environment. The use of B2B (Business-to-Business) and B2C (Business-to-Consumer) e-commerce models is extremely important for crisis-free development of business entities. The aim of this study is to prove the need for organisational, production, and management innovations that involve the introduction of B2C and B2B e-commerce models, as well as to identify the main sources of funding for such innovations in enterprises in crisis. To study the spec

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Barrientos, Laura Gatica, Emma Rosa Cruz Sosa, and Patricia E. Garcia Castro. "Considerations Of E-Commerce Within A Globalizing Context." International Journal of Management & Information Systems (IJMIS) 16, no. 1 (2011): 101. http://dx.doi.org/10.19030/ijmis.v16i1.6726.

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The objective of this work, is to analyze the meaning of electronic commerce in our days taking into account the information technologies; it also will analyze their adjustments, their trends and applications of the same, in the Business to Consumer Relations (B2C), Business to Employee (B2E) and Business to Administration (B2A), Consumer to Consumer (C2C), Citizen to Government (C2G), Business to Government (B2G) and, Business to Business (B2B), as well as how information systems have been very useful to reduce costs, getting technology to change from being an operating support tool to become

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Lorca, Pedro, Javier De Andrés, and Julita García-Diez. "Impact of E-Commerce Sales on Profitability and Revenue. The Case of the Manufacturing Industry." Engineering Economics 30, no. 5 (2019): 544–55. http://dx.doi.org/10.5755/j01.ee.30.5.21254.

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E-commerce has grown significantly in recent years. Although the factors that contribute to the implementation of e-commerce have been studied in prior literature, little has been done about the impact that the introduction of e-commerce has on both profitability and revenue. This is important because, as Solow (1987) points out, the information technology expenditures do not always allow firms to achieve a better performance. For this purpose, the authors use the data from the Spanish Survey on Business Strategies (ESEE). The research covers an eight-year period (2008-2015). 2,544 Spanish com

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Желудков, Максим Сергеевич. "Инновационные стратегии в e-commerce: анализ успешных практик". Актуальные исследования, № 7-3 (189) (16 лютого 2024): 18–24. https://doi.org/10.5281/zenodo.10672041.

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<em>Автор статьи детально рассматривает различные формы электронной торговли, в том числе B2B, B2C, C2C, B2G, и B2E, и излагает преимущества и недостатки, связанные с данным сектором, но основное внимание уделяется инновационным стратегиям, которые компании используют для укрепления своих позиций на рынке (поглощающую, имитационную и разбойничью стратегии). Приводятся конкретные примеры компаний, успешно реализующих эти стратегии, такие как Ozon, Wildberries, Amazon, и Sephora.</em><em> </em> <em>Автор анализирует проблемы развития e-commerce в России, фокусируясь на вкладе электронной коммерц

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Anderson, Jamie, and Michael J Earl. "lastminute.com: B2C e-commerce." Business Strategy Review 11, no. 4 (2000): 49–60. http://dx.doi.org/10.1111/1467-8616.00157.

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Ghazaryan, Satenik, Pavel Domnin, Askar Kinzhigaliev, and Tatyana Sokolova. "CURRENT APPROACH TO CUSTOMER BASE SEGMENTATION FOR DIGITAL B2C AND B2B COMPANIES." Modern economic research 954, no. 3 (62) (2024): 174–79. https://doi.org/10.5281/zenodo.13683358.

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This paper investigates the application of digital technologies in e-commerce for addressing customer base segmentation challenges in B2B and B2C communication channels. The article emphasizes that customer segmentation is a fundamental task in e-commerce, whose solution optimizes customer interaction and improves marketing and sales efficiency. It describes the conceptual differences between B2B and B2C customer segments, identifies key segmentation criteria, and explores the technologies utilized in this process. The paper defines a conceptual algorithm for customer base segmentation, which

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Zhao, Yingyan, Yihong Zhou, and Wu Deng. "Innovation Mode and Optimization Strategy of B2C E-Commerce Logistics Distribution under Big Data." Sustainability 12, no. 8 (2020): 3381. http://dx.doi.org/10.3390/su12083381.

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With the advent of big data era and rapid development of Internet technology, e-commerce has had a strong development tendency that causes many problems, such as redundant and complex business processes, low efficiency and a high cost for e-commerce logistics in the distribution sector. It is not difficult to conclude that the key to improving logistics distribution efficiency—and reduce logistics distribution costs—is to optimize logistics distribution under big data. In this study, the management model, influence factors and development status of B2C e-commerce logistics distribution under b

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Wu, Xian Feng, Jing Zhou, and Xu Yuan. "The Research of Factors which Effect B2C E-Commerce Trust - Based on the Mechanism of Process." Advanced Materials Research 591-593 (November 2012): 2583–86. http://dx.doi.org/10.4028/www.scientific.net/amr.591-593.2583.

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With the continuous development of Internet, e-commerce has become flourishing, among which B2C e-commerce has developed especially rapid. However, the problem of consumer trust has become one of the main factors that has hampered the development of B2C e-commerce. This paper focuses on discovering the factors which influence the consumer trust in B2C e-commerce and establishing the consumer trust model of B2C e-commerce. This paper applies the mechanism of process to the B2C e-commerce creatively, then comes up with six stages of e-commerce shopping process, and refines the impact factors for

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Sansaluna, Nora, Sophia Dela Cruz, Shieljane Narciso, and Aaron Reginald Pascual. "Impact of B2C E-Commerce to the General Performance of Selected Logistics Service Providers in Metro Manila." Logistica: An International Journal of Customs Administration and Trade Facilitation 1, no. 1 (2024): 27–34. http://dx.doi.org/10.62718/vmca.log-ijcatf.1.1.sc-0124-015.

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The rapid expansion of e-commerce has significantly impacted the logistics sector, prompting the researchers to explore its influence on society. Managing e-commerce platforms presents unique challenges due to the diverse inventory products involved, underscoring the importance of understanding how B2C E-commerce affects logistics companies' overall performance. This study, conducted within a logistics company in Metro Manila, aimed to assess the impact of B2C E-commerce on logistics service providers (LSPs) and identify common issues, as well as understand its effects on respondents' general

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VLASENKO, Tetiana. "THE IMPACT OF DIGITAL TRANSFORMATION ON DIFFERENT TYPES OF E-COMMERCE." Bulletin of East European University of Economics and Management, no. 2(32) (2024): 228–38. https://doi.org/10.58253/2078-1628-2024-2(32)-017.

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This article is dedicated to examining the impact of digital transformation on various types of e-commerce. The principles of functioning of different types of e-commerce, such as B2B, B2C, C2C, C2B, B2A, C2A, A2C, M-commerce, S-commerce, and E2E, are analyzed, with each having its unique characteristics and functions in the digital environment. It was found that these models of interaction between businesses, consumers, and the government stimulate innovation, provide convenience and accessibility in trading operations, and create new opportunities for the development of the digital economy.

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Pei, Yilei, Wanxin Xue, Dandan Li, and Yong Su. "Models of Customer Experience for B2C E-Commerce Enterprises." Journal of Electronic Commerce in Organizations 14, no. 1 (2016): 24–33. http://dx.doi.org/10.4018/jeco.2016010103.

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With the rapid development of E-commerce, more and more E-commerce enterprises attach great importance to customer experience, and B2C E-commerce enterprises make no exception. The good customer experience can promote customers' perception of the service level of B2C E-commerce enterprises. Based on previous research literature, the research elaborates effect factors of customer experience of B2C E-commerce enterprises, such as website usefulness, website ease of use, transaction costs, customer involvement and Internet word of mouth; establishes the model of customer experience of B2C E-comme

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Wang, Guan, Xuan Zhang, Yifan Gao, Austin Lin Yee, and Xue Wang. "The Use of an Internet of Things Data Management System Using Data Mining Association Algorithm in an E-Commerce Platform." Journal of Organizational and End User Computing 35, no. 3 (2023): 1–19. http://dx.doi.org/10.4018/joeuc.322553.

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The development of e-commerce has greatly changed the development of social retail formats. Business-to-consumer (B2C) e-commerce model is important. Due to the characteristics of high consumer trust and commodities dominated by electronic products and brand commodities, the income and profits generated are also very considerable. Therefore, the major e-commerce giants have increased the development of B2C formats. Logistics service capability and level have become an important driving force for the development of B2C e-commerce. How to optimize the inventory of B2C e-commerce and realize the

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Ceko, Enriko, Reis Mulita, and Dimitrios A. Karras. "On Relations Between the Index of Innovation and the B2c E-commerce Index (a Regressive Analysis), Using a Quality Management Holistic Approach, as Well as Descriptive Statistics for Western Balkans." Financial Engineering 2 (November 4, 2024): 361–75. http://dx.doi.org/10.37394/232032.2024.2.34.

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Purpose – My goal in conducting this study is to clarify and present the relationship and strong connections between the innovation index and the B2C E-Commerce index worldwide, as a response to the new normalcy, because innovation and B2C E-commerce issues, as well as quality and quality management, have been subject to an increasing interest all over the world, and the position of Western Balkan countries for innovation index and B2C E-commerce index, using descriptive and interdisciplinary methods. Design/methodology/approach – The article used exploratory research based on correlation and

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S, Venkata Achuta Rao, Kakumani Manasa, Yerramilli Pragna Sree, Uppu Sai Kumari, and Yechuri Mohan. "E-COMMERCE WEBSITE FOR BIKE ACCESSORIES." YMER Digital 21, no. 05 (2022): 1035–40. http://dx.doi.org/10.37896/ymer21.05/b8.

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In this era of internet, E-commerce is growing by leaps and bounds. ECommerce(electroniccommerce) is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet. These business transactions occur either as Business-to-Business(B2B), Business-to Customer(B2C), Customer-to-Customer(C2C) and Customer-to-Business(C2B). Here we are building an e-commerce website based on Businessto Customer(B2C). An e-commerce website built for a bike accessories company to scale up business throughout the pandemic and post-pandemic. Our sol

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Lockhauserbäumer, Verena, and Chris Mayr. "Retourenabwicklung im B2C-E-Commerce." HMD Praxis der Wirtschaftsinformatik 52, no. 2 (2015): 267–76. http://dx.doi.org/10.1365/s40702-015-0125-5.

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Serva, Mark A., John "Skip" Benamati, and Mark A. Fuller. "Trustworthiness in B2C e-commerce." ACM SIGMIS Database: the DATABASE for Advances in Information Systems 36, no. 3 (2005): 89–108. http://dx.doi.org/10.1145/1080390.1080397.

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Zhang, Fangkai, and Zhou Xu. "Research on the Evaluation Index System of Enterprise's Online Credit in B2C E-commerce." International Journal of Sciences Volume 8, no. 2019-06 (2019): 117–21. https://doi.org/10.5281/zenodo.3350761.

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Online reputation evaluation is a hot topic in e-commerce research. We analyses the existing problems of enterprise reputation evaluation in the current e-commerce environment from various views, then point out the influencing factors of enterprise online reputation in B2C e-commerce. By analyzing the influencing factors of enterprise reputation in B2C e-commerce environment, we construct three dimensions: financial evaluation, user experience and potential evaluation. Finally, we establish an online reputation evaluation index system for enterprises in B2C e-commerce environment.Read Complete

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19

Singh, Mohini. "E‐services and their role in B2C e‐commerce." Managing Service Quality: An International Journal 12, no. 6 (2002): 434–46. http://dx.doi.org/10.1108/09604520210451911.

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E‐services are important in B2C e‐commerce for managing customer relations and enhancing sales. In the electronic world the customer and the merchant do not meet face‐to‐face, and the clients are more discerning with increased options and solutions available to them online. With the click of a mouse a customer can find another provider. As customers embrace e‐commerce their expectations about service, support, and how they make purchases are changing. Services to customers offered electronically to enhance their online shopping experience include search support, e‐response to customer queries,

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Bo, Tian, and Wang Jia. "Recommended Trust Evaluation in B2C E-Commerce Based on Fuzzy Analytic Hierarchy Process." International Journal of Knowledge and Systems Science 3, no. 3 (2012): 60–69. http://dx.doi.org/10.4018/jkss.2012070106.

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Trust investigation in Business-To-Customer (B2C) E-commerce is usually based on analyzing relative compositions of B2C E-commerce, and mainly focuses on direct perceived trust of consumers. But in real B2C E-commerce, recommended trust of mature consumer is an important channel to enhance trust for a new consumer. A recommended trust evaluation method in B2C E-commerce is proposed based on fuzzy analytic hierarchy process. Firstly, compositions that affect online trust in B2C electronic-commerce are analyzed comprehensively. An individual trust evaluation system is established. Furthermore, f

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KANG, JONG WOO, and DOROTHEA M. RAMIZO. "Nexus of Technology Adoption, E-commerce, and Global Value Chains: The Case of Asia." Asian Development Review 39, no. 02 (2022): 45–73. http://dx.doi.org/10.1142/s0116110522500147.

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Existing literature has examined either the key drivers of global value chain (GVC) exports or the factors affecting e-commerce growth. Studies that investigate the impact of e-commerce, in particular business-to-consumer (B2C) e-commerce, on GVCs are largely missing. The growing prevalence of digital platforms centered around e-commerce marketplaces motivates this study to examine if e-commerce growth in an economy can affect its GVC exports and how information and communication technology infrastructure and technology adoption measures, payment systems, and delivery mechanisms can facilitate

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Li, Lijuan. "Research on control of influencing factors of quality and safety of agricultural products on B2C e-commerce platform." Highlights in Science, Engineering and Technology 93 (May 8, 2024): 421–30. http://dx.doi.org/10.54097/2b3s2973.

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In recent years, the quality and safety issues of agricultural products on B2C e-commerce platforms in China have become a new threat and concern, drawing widespread attention from the government and the public. This article aims to conduct an in-depth study on the factors influencing the quality and safety of agricultural products sold on B2C e-commerce platforms. First, various indicators are selected to construct a comprehensive indicator system for the factors affecting the quality and safety of agricultural products on B2C e-commerce platforms. Subsequently, factor analysis is applied to

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Faraoni, Monica, Riccardo Rialti, Lamberto Zollo, and Anna Claudia Pellicelli. "Exploring e-Loyalty Antecedents in B2C e-Commerce." British Food Journal 121, no. 2 (2019): 574–89. http://dx.doi.org/10.1108/bfj-04-2018-0216.

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PurposeThe purpose of this paper is to investigate the micro-linkages fostering consumers’ e-loyalty in grocery retailers B2C e-commerce context. Specifically, the authors focused on the neglected role of security, privacy and website design. Grocery retailing has been selected as the context of research because grocery retailers too have been required to develop B2C e-commerce platforms to meet their consumers’ evolving preferences.Design/methodology/approachA survey was distributed to several students from University of Florence (Italy). Structural equation modeling was used to compile the r

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Xu, Yin, Xiu Qin Li, and Ping Ye. "How to Establish the Cost Advantage of Business E-Commerce." Applied Mechanics and Materials 373-375 (August 2013): 1735–38. http://dx.doi.org/10.4028/www.scientific.net/amm.373-375.1735.

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The tide of e-commerce is rolling up in our country;many enterprises announce inter-netted. They build websites, e-commerce platforms, especially in the model of business to consumer (B2C). At present, however many enterprises are in very difficult situation. Therefore, it is necessary to analyze the cost of the B2C business model so as to explore countermeasures in how to establish cost advantage in the B2C e-commerce.

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Dr., Rupali M. Burde. "Role of E-Commerce in reducing operational Cost." 'Journal of Research & Development' 14, no. 7 (2023): 45–48. https://doi.org/10.5281/zenodo.7810200.

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E-Commerce, semiconductor, B2C, B2B, C2C, M-Commerce, electronics market, Personal Digital Assistant, marketplace, Domain Name system, trajectory, Geographical boundaries, Amazon, electronic money, penetration, demonstration, collaboration, electronic data interchange (EDI), time-based, inventory tracking levels costs, point of sale, legislations, infrastructure development, ex-chequers, AIRBNB, WTO,<strong> </strong>DTPP, OLX, unemployment, RICS, RCEP, Trade India, Google Pay, environment.

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Handayani, Putu Wuri, and Suci Lestarini Nurhayati. "PENDEFINISIAN INSTRUMEN EVALUASI WEBSITE E-COMMERCE BUSINESS TO CONSUMER (B2C)." Jurnal Sistem Informasi 6, no. 1 (2012): 10. http://dx.doi.org/10.21609/jsi.v6i1.274.

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Dalam meningkatkan keunggulan kompetitif suatu organisasi, aplikasi e-commerce dapat digunakan untuk meningkatkan proses supply chain suatu organisasi. Saat ini di Indonesia sudah banyak organisasi yang mulai memanfaatkan aplikasi e-commerce B2C (Business to Consumer) dalam memasarkan produknya. Implementasi konsep B2C dilakukan melalui pembuatan website e-commerce yang digunakan untuk bertransaksi secara langsung dengan konsumen. Namun, pembuatan website pribadi untuk perdagangan elektronik tersebut tidak serta merta memberikan kesuksesan bagi perusahaan yang mengimplementasikannya. Di Indone

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Drigas, Athanasios, and Panagiotis Leliopoulos. "Business to Consumer (B2C) E-Commerce Decade Evolution." International Journal of Knowledge Society Research 4, no. 4 (2013): 1–10. http://dx.doi.org/10.4018/ijksr.2013100101.

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This paper is a review on Business to Consumer (B2C) electronic commerce (e-commerce) and it studies its evolution over the last decade. The Internet characteristics that affect B2C are the Internet growth, which at first includes the number of Internet users and secondly, the infrastructure, which is basically the quality and speed of the lines. Moreover, the way the Internet growth has affected the B2C e-commerce growth over the last ten years is studied in three major countries-areas. The USA because it is an Internet developed country with vast e-commerce sales, China because it is a rapid

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Zhou, Zhimin. "Green Supply Chain Management Model of e-Commerce Enterprises Based on SCOR Model." Mobile Information Systems 2022 (August 21, 2022): 1–10. http://dx.doi.org/10.1155/2022/3191317.

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With the rapid development of e-commerce technology, e-commerce enterprises, especially B2C enterprises, have sprung up. This competition based on e-commerce technology has changed the traditional supply chain model and improved the operation efficiency of the supply chain. However, with the use of e-commerce technology, the supply and demand relationship between e-commerce enterprises has become extremely complicated. The original risk management system in the past has long been unable to adapt to the development needs of e-commerce enterprises in the new era. In view of this, it has far-reac

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Skhulukhia, Mariam. "Online Mediation and e-commerce (B2B and B2C) Disputes." International Journal on Online Dispute Resolution 8, no. 2 (2021): 167–78. http://dx.doi.org/10.5553/ijodr/235250022021008002007.

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ГРАНКИНА, С. В., and Н. А. КРЮЧКОВА. "MARKETPLACES AS THE MAIN PARADIGM OF E-COMMERCE DEVELOPMENT." Экономика и предпринимательство, no. 5(154) (July 1, 2023): 754–57. http://dx.doi.org/10.34925/eip.2023.154.5.147.

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Основным драйвером развития электронной коммерции в сегментах рынка B2B и B2C является цифровизация бизнес-процессов предприятий и усиление роли маркетплейсов. Увеличение объёма продаж маркетплейсов в структуре онлайн-ритейла способствует трансформации взаимоотношений производственных предприятий, посредников с покупателями и приводит к перестраиванию инфраструктуры торговли, выделению некоторых торгово-технологических процессов в самостоятельный бизнес, инновационному интегрированию существующих маркетинговых инструментов, диверсификации логистических функций участников. The main driver for t

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Ou, Yan Qun, Li Zhou, and Yu Ping Fang. "Research on B2C Electronic Commerce System Based on X3D/VRML." Advanced Materials Research 328-330 (September 2011): 1689–92. http://dx.doi.org/10.4028/www.scientific.net/amr.328-330.1689.

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Firstly, the thesis analyzes the basic concepts and features of X3D virtual reality modeling language (VRML), X3D is 3D graphic criterion that is follow on, extensible. Secondly, the thesis presents the application frame of VRML in B2C Electronic Commerce systems. By using the technology of VRML, such as the 3D modeling technology, interactive technology and database access technology combined with ASP, the E-commerce system can connect business and customer. The B2C E-commerce platform based on X3D/VRML technology has the trait of instant, 3d, interactive and verisimilitude, provide enhanced

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Ji, Shou Wen, Yong Hai You, and Xiao Qi Cai. "Research on Selecting Distribution Mode of B2C Business Based on the GAHP and Gray Correlation Method." Applied Mechanics and Materials 174-177 (May 2012): 3560–64. http://dx.doi.org/10.4028/www.scientific.net/amm.174-177.3560.

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Aiming at quantizing the selection of distribution mode in B2C e-commerce enterprises, distribution modes of B2C e-commerce enterprises were analyzed, the idea of the analytic hierarchy process was adopted to design the distribution selection model, GAHP was applied to calculate the weight of each criteria and gray correlation method was utilized to evaluate the superiority of each programs respectively for their different properties. Finally the most suitable distribution mode for B2C e-commerce enterprises can be selected.

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Huseynov, Farid, and Sevgi Özkan Yıldırım. "Behavioral Issues in B2C E-commerce." Information Development 32, no. 5 (2016): 1343–58. http://dx.doi.org/10.1177/0266666915599586.

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Numberger, Siegfried, and Carsten Rennhak. "The Future of B2C E‐Commerce." Electronic Markets 15, no. 3 (2005): 269–82. http://dx.doi.org/10.1080/10196780500209077.

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Bertele, Umberto, Raffaello Balocco, Isabella Gandini, and Andrea Rangone. "B2C e-commerce: the Italian market." International Journal of Business Performance Management 4, no. 2/3/4 (2002): 182. http://dx.doi.org/10.1504/ijbpm.2002.000114.

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Tehlan, Dr Aanchal. "IMPACT OF E-COMMERCE IN EMERGING MARKETS POST COVID." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 07, no. 12 (2023): 1–10. http://dx.doi.org/10.55041/ijsrem27470.

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E-Commerce or Electronic Commerce means buying and selling of goods, products, or services over the internet. E-commerce is also known as electronic commerce or internet commerce. These services provided online over the internet network. Transaction of money, funds, and data are also considered as E-commerce. These business transactions can be done in four ways: Business to Business (B2B), Business to Customer (B2C), Customer to Customer (C2C), Customer to Business (C2B). The standard definition of E-commerce is a commercial transaction which is happened over the internet. In this paper we hav

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Ahamed, Bulbul, SM Monirul Islam, and Kismat Qaom. "Customers Attitude towards E-commerce in Bangladesh: An Empirical Study on Some Selected B2C E-commerce Sites." Journal of Business and Technology (Dhaka) 10, no. 1 (2016): 37–54. http://dx.doi.org/10.3329/jbt.v10i1.26905.

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This study aims at identifying salient attributes of e-commerce sites in Bangladesh. The study tries to assess the perception of customers about the performance of major-e-commerce sites on those attributes. Eighteen potential attributes are preliminarily selected, and after conducting a pre-test on 50 sample respondents eleven salient attributes are selected for the study. Finally 108 respondents are taken as the study sample. Mertin Fishbeins multi-attribute attitude models adopted to measure the customers attitude. Respondents were asked their belief and evaluation towards some B2C ecomme

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Huang, Yijun, and Kaikai Yin. "Research on the Evaluation and Selection of Third-Party Logistics Providers in B2C E-Commerce Mode." Journal of Electronic Commerce in Organizations 12, no. 2 (2014): 74–88. http://dx.doi.org/10.4018/jeco.2014040106.

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For B2C e-commerce enterprises, it is of great importance to select the third-party logistics (3PL) providers. The paper, focused on the concept of “logistics capability”, took full account of the characteristics of B2C e-commerce and its logistics service and referred to the research findings of scholars. As a result, on six dimensions, the evaluation indexes of 3PL providers' logistics capability in the mode of B2C e-commerce were identified. Besides, Case studies were conducted with multi-index decision and evaluation methods based on Relative Approximation, showing that the final results a

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Kama, Mame Sanou. "Evaluation of Most Effective Third-Party E-Commerce Platform in Senegal." INTERNATIONAL JOURNAL OF INNOVATION AND ECONOMIC DEVELOPMENT 3, no. 6 (2018): 42–54. http://dx.doi.org/10.18775/ijied.1849-7551-7020.2015.36.2003.

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With the fast development of the new information and communication technologies and their current involvement in the business world, no country as less developed as it can be, can’t ignore them. Developed and emerging countries have understood it and have very early exploited the opportunities offered by these information and communication technologies. One of their most compelling opportunities is the emergence of electronic commerce. However, the e-commerce is not limited to the purchase and sale of goods and services through the Internet, but it requires a strategic regulation for its prope

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Et.al, Jacinda Sukendia, Nanang Harianto. "The Impact of E-Service Quality On Customer Engagement, Customer Experience and Customer Loyalty in B2c E-Commerce." Turkish Journal of Computer and Mathematics Education (TURCOMAT) 12, no. 3 (2021): 3170–84. http://dx.doi.org/10.17762/turcomat.v12i3.1556.

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The purpose of this research is to examine the correlation of e-service quality, customers’ experience, customers’ engagement, and customers’ loyalty within B2C e-commerce. This paper describes a theoretical model for investigating the main dimension that influences on e-service context for loyalty: website design, fulfillment/reliability, customer service and security/privacy. Survey data were collected from 205 respondents who had made transactions through B2C e-commerce website in the last six months. The partial least squares technique was applied to test the research model. Based on the t

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Dhaneswara, Hafizh Aryo, and RR Adeline Melanie. "PERBANDINGAN PENGENAAN PAJAK E-COMMERCE B2C ANTARA INDONESIA DENGAN SINGAPURA." Gloria Justitia 1, no. 2 (2022): 153–75. http://dx.doi.org/10.25170/gloriajustitia.v1i2.3068.

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The development of information and communication technology nowadays has an impact on the trade sector. According to data from Badan Pusat Statistika and Kominfo, trade carried out through electronic media makes economic growth expeditious. Trading through electronic media is commonly referred to as E-commerce. Online stores are one of the fastest growing types of e-commerce businesses in Indonesia, an example of e-commerce in Online Stores is Business to Consumer (B2C). Indonesia as one of the e-commerce user countries with the largest number of transactions in Southeast Asia, however, e-comm

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Huang, Jieqiong, and Xiaozhi Wang. "User Experience Evaluation of B2C E-Commerce Websites Based on Fuzzy Information." Wireless Communications and Mobile Computing 2022 (June 18, 2022): 1–10. http://dx.doi.org/10.1155/2022/6767960.

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With the popularization of personal computers and the development of the Internet, the number of netizens is increasing. The emerging B2C e-commerce platform shows the fierce competition in the e-commerce market. B2C e-commerce distribution is faced with the problems of high distribution cost, long time, and poor quality, which leads to the poor user experience of B2C online shopping and the lack of trust in e-commerce enterprises. This research mainly discusses the user experience evaluation of B2C e-commerce websites based on fuzzy information. First, the AHP analytic hierarchy process is us

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Gusain, Akhilesh Singh, Rahul Gupta, and Deepak Khazanchi. "Segmenting B2C e-commerce consumers on the basis of consumer trust." Journal of Statistics and Management Systems 26, no. 5 (2023): 1253–63. http://dx.doi.org/10.47974/jsms-1180.

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Trust, in B2C e-commerce, has been recognized as an important barrier because of the transaction - that involves sharing of personal and financial data. It is well established that an absence of consumer online trust can have a negative impact on e-commerce, whereas unwavering trust climate can lead to business growth. This manuscript conducts a literature review and lists the determinants of trust in B2C e-commerce. The researchers intend to propose a conceptual framework for studying trust as well as segmenting consumers in the context of B2C e-commerce. This paper identifies 4 trust based c

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Yang, Lu Ming, Tao Li, and Juan Li. "The Interactive Strategy of B2C E-Commerce Website." Advanced Engineering Forum 6-7 (September 2012): 978–84. http://dx.doi.org/10.4028/www.scientific.net/aef.6-7.978.

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With the fiercer competition of B2C e-commerce websites, interactivity has gradually caught the attention of businesses, which signifies the importance of studying the method to improving web interactivity so as to provide better services for customers. Based on the supposition that the proper setting of interacting way can improve interactivity effectively, this paper discusses the proper methods from the aspects of interactivity between the website and customers, the interactivity between the service client and customers and the interactivity among customers according to the relevant theorie

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Bassig, John Lloyd M., Joshua Ritch E. Abanil, Mary Rose P. Cabodbod, et al. "Business-to-consumer e-commerce in casual dining restaurants in Bacoor amidst COVID-19 pandemic." Hospitalite 6 (May 31, 2022): 32–41. https://doi.org/10.5281/zenodo.13626533.

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January 2020 when COVID-19 shocked the world and many hospitality businesses were affected, especially restaurants. People chose to stay at home rather than dine in. This study focused on how restaurants survived in the midst of the pandemic with the help of technology. It also discussed that business-to-consumer e-commerce plays a big role in restaurants in this situation and how they adapted B2C e-commerce platforms to overcome these challenges. With the research questions being the center focus, the researchers picked 105 staff members of casual dining restaurants in Bacoor to find out how

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Rizqi Febriandika, Nur, Luthfiyatillah, and Syed Marwan Mujahid bin Syed Azman. "Purchase intention of Millennial Muslims toward B2C e-commerce." Innovative Marketing 21, no. 1 (2025): 129–41. https://doi.org/10.21511/im.21(1).2025.11.

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Indonesia’s e-commerce market, particularly B2C, continues to expand, attracting both domestic and foreign investments. Despite this growth, a notable decline in B2C sales occurred. This drop is largely attributed to rising competition in the market, which has made it increasingly difficult for platforms to retain consumer interest. This study investigates the factors that influence Millennial Muslim consumers’ purchase intentions on B2C e-commerce in Indonesia using structural equation modeling. The respondents in this study were taken from the Millennial generation of e-commerce users. This

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Farras, Sasqia Putri, and Sarjono Putro Utomo. "Analytical Hierarchy Process (AHP) Method for Marketing Agency Selection at PT Kirana Mitraabadi." International Journal of Current Science Research and Review 07, no. 02 (2024): 1325–32. https://doi.org/10.5281/zenodo.10684288.

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Abstract : E-Commerce growth in Indonesia sets the stage for PT Kirana Mitraabadi, underlined by statistics indicating a substantial increase in e-commerce users. PT Kirana has identified the need to embrace and make a shift from a B2B-focused business model to the dynamic B2C market. The company aims to leverage this momentum, recognizing the potential to broaden its customer base and drive sales through the introduction of a new product line derived from its core offering of paraffin wax. However, the complexities of this shift reveal a major challenge in PT Kirana’s marketing division

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Prof., Rekha D. M., and L. Divya. "Impact of M-Commerce Technologies on Developing Countries." International Journal of Trend in Scientific Research and Development 4, no. 1 (2019): 101–2. https://doi.org/10.5281/zenodo.3604699.

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M commerce is defined as any transaction with monetary value that is conducted via a mobile telecommunication network. M commerce like E commerce can be B2B business to business , P2P person to person or B2C business to customer oriented. The framework divides into couple sub areas based on user's distribution criterion. Mobile E commerce addresses electronic commerce via mobile devices, where the consumer is not in physical or eye contact with the goods that are being purchased. On the contrary in M trade the consumer has eye contact with offered products and services. In both case the pa

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Hahn, Carsten H., Vili Sotirova, Patrick Brecht, and Anja Ströbele. "Evaluation and Further Development of the B2B Startup Experimentation Framework: Application in B2C E-Commerce." Athens Journal of Business & Economics 10, no. 4 (2024): 253–70. http://dx.doi.org/10.30958/ajbe.10-4-1.

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Different challenges and uncertainty arise from digital transformation as managers are forced to find new channels or make alternative investments decisions. Companies can use experiments as knowledge-generating resources to mitigate the uncertainty surrounding the adapted business model. The B2B Startup Experimentation Framework (B-SEF) was developed for startups in the B2B environment to discover and validate a business model’s desirability through business experiments. This study uses the criteria completeness, consistency, plausibility, accuracy, and feasibility to investigate to what exte

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Tripathy, Biswajit, and Jibitesh Mishra. "A Generalized Framework for E-Contract." International Journal of Service Science, Management, Engineering, and Technology 8, no. 4 (2017): 1–18. http://dx.doi.org/10.4018/ijssmet.2017100101.

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With the growth of internet technologies, e-commerce activities are growing exponentially. It is being used in different IT applications. Electronics contracting is a major part of the e-commerce activity. Contract between the exchanging sides have been adopted as a solution that guarantees the right of participants and increases mutual trust. Electronic contract (e-contract) or Trading Partner agreement (TPA) can be done between the stakeholders involved including the payment authority, buyer & seller. Since the year 1998, open buying on the internet (OBI) protocol is being used for busin

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