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1

Niven, Paul R. Balanced Scorecard. John Wiley & Sons, Ltd., 2008.

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2

Niven, Paul R. Balanced Scorecard Diagnostics. John Wiley & Sons, Ltd., 2005.

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3

Implementing the project management balanced scorecard. CRC Press, 2011.

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4

Nair, Mohan. Essentials of Balanced Scorecard. John Wiley & Sons, Ltd., 2004.

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5

Smith, Ralph F. Business Process Management and the Balanced Scorecard. John Wiley & Sons, Ltd., 2006.

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6

Weig, Florian. Balanced Scorecard für Strategisches Management von Städten. VS Verlag für Sozialwissenschaften, 2004. http://dx.doi.org/10.1007/978-3-322-80632-1.

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Smith, Ralph F., ed. Business Process Management and the Balanced Scorecard. John Wiley & Sons, Inc., 2012. http://dx.doi.org/10.1002/9781119196921.

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8

Balanced Scorecard Step-by-Step. John Wiley & Sons, Ltd., 2002.

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9

Santos, Rui Almeida. Balanced scorecard em Portugal: Visão, estratégia e entusiasmo. Pergaminho, 2006.

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10

Santos, Rui Almeida. Balanced scorecard em Portugal: Visão, estratégia e entusiasmo. Pergaminho, 2006.

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11

Santos, Rui Almeida. Balanced scorecard em Portugal: Visão, estratégia e entusiasmo. Pergaminho, 2006.

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12

Rethinking performance measurement: Beyond the balanced scorecard. Cambridge University Press, 2002.

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13

Tonchia, Stefano. Performance measurement: Linking balanced scorecard to business intelligence. Springer, 2010.

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14

Dillschneider, Stefan. Multidimensionales Referenzdatenmodell für balanced Scorecard-Kennzahlen in der Versicherungsbranche. Eul, 2005.

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15

Jankulik, Ernst. Projektmanagement und Prozessmessung: Die Balanced Scorecard im projektorientierten Unternehmen. Publicis, 2005.

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16

Matlachowsky, Philip. Implementierungsstand der Balanced Scorecard: Fallstudienbasierte Analyse in deutschen Unternehmen. Gabler Verlag / Springer Fachmedien Wiesbaden, Wiesbaden, 2009.

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17

Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies. John Wiley & Sons, Ltd., 2003.

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18

Niven, Paul R. Balanced scorecard step-by-step for government and nonprofit agencies. 2nd ed. John Wiley, 2008.

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19

Balanced scorecard step-by-step for government and nonprofit agencies. 2nd ed. J. Wiley & Sons, Inc., 2008.

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20

Naresh, Makhijani, ed. Succeeding with the balanced scoreboard. J. Wiley & Sons (Asia), 2005.

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21

Krawczik, Andreas. Strategische Unternehmenssteuerung in der Abfallwirtschaft mit Hilfe der balanced scorecard. Lang, 2006.

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22

Olve, Nils-Göran. Performance drivers: A practical guide to using the balanced scorecard. J. Wiley, 1999.

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23

Rossouw, D. Strategic management: An applied South African perspective (including the balanced scorecard). Edited by Le Roux S. J and Groenewald D. New African Books, 2007.

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24

Walton, Albert. Balanced scorecard: 90 most asked questions : what you need to know. Emereo Publishing, 2014.

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25

Business process management and the balanced scorecard: Using processes as strategic drivers. John Wiley & Sons, 2007.

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26

Kaplan, Robert S. Alignment: Using the balanced scorecard to create corporate syngeries. Harvard Business School Press, 2006.

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27

Strategy mapping for learning organizations: Building agility into your balanced scorecard. Gower Pub., 2011.

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28

Eggers, Bernd. Integratives Medienmanagement: Konzepte, Instrumente und publisher value scorecard. Dt. Univ.-Verl., 2006.

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29

Biazzo, Stefano. Performance Measurement with the Balanced Scorecard: A Practical Approach to Implementation within SMEs. Springer Berlin Heidelberg, 2012.

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30

Weig, Florian. Balanced Scorecard für strategisches Management von Städten: Ein Ansatz unter Einsatz von Internetumfragen. Verlag für Sozialwissenschaften, 2004.

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31

service), SpringerLink (Online, ed. Sustainability Performance Evaluation System in Government: A Balanced Scorecard Approach Towards Sustainable Development. Springer Netherlands, 2009.

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32

Wilson, Despina Dapias. The measure of library excellence linking the Malcolm Baldrige Criteria and Balanced Scorecard methods to assess service quality. McFarland & Co., 2007.

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33

Lawson, Raef A. Scorecard best practices: Design, implementation, and evaluation. John Wiley & Sons, 2008.

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34

Scharn, Rene Wilfried. The balanced scorecard concept: An instrument for strategic management and a implementation guide for SME particularly in German business enviroment. Oxford Brookes University, 2002.

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35

Wollesen, Anja. Die Balanced Scorecard als Instrument der strategischen Steuerung und Qualitätsentwicklung von Museen: Ein Methodentest, unter besonderer Berücksichtigung der Anforderungen an zeitgemässe Freizeit- und Tourismuseinrichtungen. Peter Lang, 2012.

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36

Gadatsch, Andreas. Masterkurs IT-Controlling: Grundlagen und Praxis für IT-Controller und CIOs ; Balanced scorecard ; Portfoliomanagement ; Wertbeitrag der IT ; Projektcontrolling ; Kennzahlen ; IT-Sourcing ; IT-Kosten- und Leistungsrechnung ; [mit Online-Service]. 4th ed. Vieweg + Teubner, 2010.

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37

1941-, Norton David P., ed. Alignment. Harvard Business School Press, 2006.

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38

Müller, Armin. Strategisches Management mit der Balanced Scorecard. Kohlhammer, 2000.

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39

Keyes, Jessica. Implementing the Project Management Balanced Scorecard. CRC Press, 2010. http://dx.doi.org/10.1201/9781439827192.

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40

Balanced Scorecard in the Federal Government. Management Concepts Inc, 2000.

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41

James, B. Ph D. Whittaker. President's Management Agenda: A Balanced Scorecard Approach. Management Concepts, 2003.

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42

Niven, Paul R. Balanced Scorecard Diagnostics: Maintaining Maximum Performance. Wiley & Sons, Incorporated, John, 2010.

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43

Niven, Paul R. Balanced Scorecard Diagnostics: Maintaining Maximum Performance. Wiley & Sons, Incorporated, John, 2007.

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44

Balanced Scorecard Diagnostics: Maintaining Maximum Performance. Wiley, 2005.

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45

Zimmermann, Klaus. Supply Chain Balanced Scorecard: Unternehmensübergreifendes Management von Wertschöpfungsketten. Deutscher Universitätsverlag, 2003.

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46

Hoffmann, Olaf. Performance Management. Systeme und Implementierungsansätze. (Schwerpunkt Balanced Scorecard). Paul Haupt Verlag, 2000.

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47

Essentials of Balanced Scorecard (Essentials Series). Wiley, 2004.

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48

Gilles, Michael. Balanced Scorecard Als Konzept Zur Strategischen Steuerung Von Unternehmen. Lang GmbH, Internationaler Verlag der Wissenschaften, Peter, 2002.

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49

Grötzinger, Martin, and Heinz Uepping. Balanced Scorecard im Human Resources Management. Strategie, Einsatzmöglichkeiten, Praxisbeispiele. Luchterhand (Hermann), 2001.

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50

Makhijani, Naresh, and James Creelman. Creating a Balanced Scorecard for a Financial Services Organization. Wiley & Sons, Incorporated, John, 2011.

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