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1

Олексіч, Д. В. "Концепція формування вартості банківського бізнесу". Thesis, Українська академія банківської справи Національного банку України, 2006. http://essuir.sumdu.edu.ua/handle/123456789/59810.

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2

Wong, Yuk Lan. "Business excellence model for retail banking." Thesis, Sheffield Hallam University, 2000. http://shura.shu.ac.uk/3826/.

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Creating customer value and building stockholder value are the cornerstones for excellence in any business endeavour. In an under-developed economy, financial institutions may accomplish these objectives through a customer focus strategy and implementation of some quality management principles. However, with the increasing accessibility to new technologies and intensified competition, managers have been alerted and become more aware of the fact that achieving excellence is made even more difficult - financial institutions must now do much more to excel in the competitive retail banking environ
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3

El, Naggar Rasha Abed El Aziz Ismail. "The value of e-banking services in the Egyptian environment : an integrated model." Thesis, University of Hull, 2010. http://hydra.hull.ac.uk/resources/hull:7111.

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Introduction: Driving the introduction of e-banking services in Egypt are structural changes, which have intensified competition across the banking sector. The value (net benefits) of e-banking services to their suppliers lies in their ability to attract new customers and retain those interested in using them. To achieve these objectives, requires an understanding of the value management process in e-banking services specifically within the Egyptian environment. Study Problem: Extant literature lacks an integrated model of value management relevant to the e-banking services. Empirical studies
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Олексіч, Д. В. "Методичні підходи до визначення вартості банківського бізнесу". Thesis, Українська академія банківської справи Національного банку України, 2007. http://essuir.sumdu.edu.ua/handle/123456789/53640.

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В тезах доповіді піднято питання щодо існуючих методичних підходів до визначення вартості банківського бізнесу<br>In theses reports raised questions about the existing methodological approaches to determining the value of banking business
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5

Лєонов, Сергій Вячеславович, Сергей Вячеславович Леонов, Serhii Viacheslavovych Lieonov та Д. В. Олексіч. "Проблеми визначення вартості банківського бізнесу в Україні". Thesis, Харківський інститут бізнесу та менеджменту, 2007. http://essuir.sumdu.edu.ua/handle/123456789/60297.

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На сьогодні в умовах становлення та розвитку банківської системи все більшої актуальності набуває проблема визначення вартості банківського бізнесу, що обумовлено підвищенням конкуренції на ринку банківських послуг за останні роки.
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Maksimenko, Tatiana. "Lending relationships and liquidity insurance value of bank credit lines| Evidence from loan spreads." Thesis, City University of New York, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3601933.

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<p>Bank lending processes and lending relationships involve two aspects, the provision of liquidity via lines of credit and the production of information via monitoring. To access the existing credit line, a borrower must be in compliance with financial covenants. When violations occur, access becomes conditional upon the bank&rsquo;s willingness to accommodate the customer. The bank values its reputation as an accommodating lender and views a decision regarding credit line access restrictions as a trade-off between reputational and financial capital. Since imposing restrictions on a more loya
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Peltoniemi, J. (Janne). "The value of relationship banking:empirical evidence on small business financing in Finnish credit markets." Doctoral thesis, University of Oulu, 2004. http://urn.fi/urn:isbn:9514275713.

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Abstract The role of relationship banking has been the subject of intensive discussion in recent years. A large body of the literature has examined the benefits and costs related to lender-borrower relationships in small business finance. Despite the numerous studies conducted in both market-based and bank-based economies, the specific sources of the determinants of the value of relationship lending are ambiguous. However, many research results imply that a close and long-term relationship with the bank is desirable for small businesses. In this study, we investigate the sources of value in F
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Faroughian, Frank Farhang. "The impact of value in developing loyalty in e-services : the case of UK e-banking." Thesis, Kingston University, 2009. http://eprints.kingston.ac.uk/20877/.

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There considerable debate amonst academics and practitioners that the delivery of value to customers represents a focal element through which competitive advantage can be generated. Extent research confirms the impact of value on the development of satisfaction and ultimately customer loyalty in both the business-to-consumer and business-to-business domains. However there paucity of research that focuses on the role and behaviour of value in the broad domain of technology and the specific area of e-services within the b2b domain. This study attempts to address the above identified shortcoming.
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9

Олексіч, Д. В. "Методичні засади оцінки вартості банківського бізнесу". Thesis, Українська академія банківської справи Національного банку України, 2008. http://essuir.sumdu.edu.ua/handle/123456789/51386.

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На основі систематизації особливостей банківського бізнесу як об’єкта оцінки виокремлено найбільш релевантні фактори, які формують його вартість. Проведено аналіз діяльності банків України на фондовому ринку, який довів неможливість оцінки вартості банківського бізнесу лише на основі ринкової капіталізації їх акцій. З метою оцінки вартості банківського бізнесу розроблено комплексний прирісний метод, який дозволив поєднати окремі елементи доходного та витратного підходів. Визначено концептуальні основи формування системи визначення вартості банківського бізнесу, досліджено взаємозв’язки між її
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10

Chang, Chen. "The impact of customer-related strategies on shareholder value." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2008. https://ro.ecu.edu.au/theses/190.

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Marketing strategy has been justified by a number of criteria, including brand awareness, consumer attitudes, repeat buying and ratings of customer satisfaction; but the existing literature indicates the existence of weak relationships between these variables and sales, and almost no relationship with profitability. The 'customer perspective' of the balanced scorecard (BSC) suggests that measures of customer satisfaction might provide leading indicators with the ability to predict a firm's future financial performance; but empirical research has thus far failed to establish the existence of a
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Othman, Abdullah. "Exploring the business benefits of regulatory compliance : the case of AML/CFT systems for banking institutions in Malaysia." Thesis, Loughborough University, 2013. https://dspace.lboro.ac.uk/2134/12362.

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It has been widely accepted that the banking industry is highly dependent on information technology (IT). Due to its pervasiveness and intertwining nature in most aspects of banking business, IT has also significantly become one of the critical components that facilitate the ability of banking institutions to meet regulatory requirements in an efficient and a cost-effective way. For instance, in the effort to mitigate the activities of money laundering and terrorism financing (ML/TF), various information on banking customers are timely and accurately gathered and analysed through automation. F
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Chu, Teresa. "Economic value added : Hong Kong study." Thesis, University of Macau, 2000. http://umaclib3.umac.mo/record=b1636221.

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Baqué, Nils, Alban Ferati, and Rahul Singh. "Customer Satisfaction in the Cooperative Banking industry: a quantitative approach." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-447564.

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[Introduction] Cooperative banks in France have a major impact on the finance industry and the French economy. The French financial ecosystem differs in comparison with other European countries because of a higher number of cooperative banking groups, which have a dominant market share in the financial industry. With a highly competitive retail banking market frequently described as a commoditized space, customer satisfaction remains the largest competitive advantage for banks. [Research Purpose] Overall, the ambition with this research was to gain a deeper understanding of customer satisfacti
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Lam, Ka Lai. "The market value of Esprit Holdings Limited." Thesis, University of Macau, 2007. http://umaclib3.umac.mo/record=b1637042.

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To, Wai Nga. "A study of the market value of CEM." Thesis, University of Macau, 2003. http://umaclib3.umac.mo/record=b1636261.

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16

Hassan, Fadomo, and Simon Gelin. "The role of employer branding onemployee retention. : A study regarding bank organisations abilities to keep current employees." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik, konst och samhälle, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-86220.

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The Swedish banking industry is constantly exposed to changes, mainly due to the revolutionof digitalisation. Mobilisation is another factor which affects the industry mainly by challengingemployers. The supply in the labour market has increased markedly and the needs of employeesare ever changing. With a wider range of employers to choose from, the efforts to meet theneeds of employees are more important than ever before. It is, therefore, important thatorganisations find ways to distinguish themselves from its competitors. Handelsbanken is oneof Sweden's largest organisations in the bank ind
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Wang, Xin. "Size and value strategy premium at the Hong Kong stock exchange." Thesis, University of Macau, 2006. http://umaclib3.umac.mo/record=b1636265.

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Amuenje, Florentia. "The alignment of strategic planning and budgeting and the impact on shareholder value : the experience of FNB Namibia Holdings Limited." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/6403.

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Thesis (MBA (Business Management))--University of Stellenbosch, 2009.<br>ENGLISH ABSTRACT: Since the early 1990’s shortly after Namibia gained independence, the Namibian financial industry has gone through substantial changes. New bank legislation and regulatory requirements were introduced and the market broadened to include blacks who were excluded from the formal banking services. Customers gained more bargaining power, competition intensified, international scrutiny intensified and customers now demand more sophisticated products and quality service. The Namibian banking and financia
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Häger, Sandra, and Emma Falk. "Hur kan Sustainability Management Control Systems användas för att integrera hållbar utveckling inom banksektorn?" Thesis, Linköpings universitet, Företagsekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-138824.

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Hållbar utveckling är ett aktuellt ämne i dagens samhälle och det ställs allt högre krav på att företag ska ta sitt ansvar för att bidra till en hållbar utveckling. Bankerna är de aktörer som kan styra hur kapital ska investeras och har därmed stor makt och mycket att vinna på att främja en hållbar utveckling i samhället. De globala affärsmöjligheterna som marknaden för hållbar utveckling utgör uppskattas att år 2050 uppgå till omkring tre biljoner dollar per år. Banking on shared value (BSV), som är en vidareutveckling av creating shared value, innebär att banker kan generera ekonomiskt värde
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20

Hultberg, Matilda, and Sofia Nilsson. "Förtroende utan fysiska möten : En kvalitativ flerfallstudie om hur förtroende hos kunder påverkas av fenomenet E-banking." Thesis, Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-166981.

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Bakgrund: Banksektorn agerar inom en föränderlig miljö där digitaliseringen driver utvecklingen framåt. Ökad digitaliseringen resulterar i nya direktiv och därmed en stark utveckling av fintech-lösningar. Utvecklingen av fintech har drivit fenomenet E-banking framåt då fler människor genomför sina bankärenden online. Den föränderliga marknaden med kunders förändrade preferens ersätter press på banken att erbjuda attraktiva E-bankingtjänster för att inte förlora sin position på marknaden. Där skapandet av förtroende är en nödvändig förutsättning för långvariga bankrelationer. Förtroende byggs t
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Görgin, Robert, and Sergejs Gogolis. "Implementation of IAS 36 by Swedish Banks : Interest Rate Swaps in Hedging Applications." Thesis, Jönköping University, JIBS, Business Administration, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-119.

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<p>In 2005, all groups listed on European stock exchanges are required to prepare their consolidated financial statements according to International Financial Reporting Standards (IFRS). IFRS are different from local regulations across Europe in many aspects, and observers expect the transition process thorny and resource-draining for the companies that undertake it.</p><p>The study explores transition difficulties by Swedish bank groups on the way of implementing IAS 39, Financial Instruments: Recognition and Measurement. Deemed the most controversial and challenging standard for adoption by
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Görgin, Robert, and Sergejs Gogolis. "Implementation of IAS 39 by Swedish Banks : Interest Rate Swaps in Hedging Applications." Thesis, Jönköping University, IHH, Företagsekonomi, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-119.

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In 2005, all groups listed on European stock exchanges are required to prepare their consolidated financial statements according to International Financial Reporting Standards (IFRS). IFRS are different from local regulations across Europe in many aspects, and observers expect the transition process thorny and resource-draining for the companies that undertake it. The study explores transition difficulties by Swedish bank groups on the way of implementing IAS 39, Financial Instruments: Recognition and Measurement. Deemed the most controversial and challenging standard for adoption by the finan
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Lei, Cheng Po. "The role of liquidity risk in value at risk : the case of Hong Kong." Thesis, University of Macau, 2007. http://umaclib3.umac.mo/record=b1872931.

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Diete-Spiff, Josephine Aruoriwo. "Determining Sustainable Strategies for Directors of Microfinance Banks in Nigeria." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/1779.

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The Nigerian microfinance banks often close their offices abruptly, leading to the loss of shareholders' funds. The purpose of this phenomenological study was to explore strategies microfinance bank directors use to maintain business sustainability. The concepts of microfinance banking, sustainability value, and strategic management theory formed the conceptual framework for this study. Twenty managing directors from microfinance banks in the Anambra state of Nigeria participated in semistructured interviews. The data analysis process involved the use of Moussakas' modified van Kaam process, w
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Kuzhelko, Kirill. "Losing their war : Using Service-Dominant Logic To Assess The Market Position Of Traditional Swedish Banks." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-85493.

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Being influenced by advanced technology solutions, modern business is undergoing significant transformations. This is also true about the financial services sector, where innovative solutions are being actively used and new fintech companies are emerging. Against this background, the market share of large traditional banks reduces steadily. These trends are also observed in Sweden, which has one of the highest levels of digitalization of banking services in Europe. The described trends may indicate that Swedish traditional banks are unable to compete with fintech companies and adapt to the new
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Lundgren, Sanna, and Chenchira Mårtensson. "Digitalisering ur en rådgivares perspektiv : en kvalitativ studie om rådgivarens utmaningar i det digitala kundmötet." Thesis, Högskolan Kristianstad, Avdelningen för ekonomi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-22557.

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Finansiell rådgivning är en tjänst som karaktäriseras av att det är en aktivitet som ett företag utför för att möta kundens behov. Interaktionen mellan den finansiella rådgivaren och kunden är därmed betydelsefull. Då en interaktion består av två parter är det även relevant att studera den finansiella rådgivarens perspektiv. Syftet med studien är att bidra med förståelse för de utmaningar som finansiella rådgivare upplever i det digitala rådgivningsmötet. För att kunna uppfylla syftet med studien har en kvalitativ forskningsmetod använts. Det empiriska materialet bestod av sju semistrukturerad
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Karam, Elias. "Measuring and managing operational risk in the insurance and banking sectors." Phd thesis, Université Claude Bernard - Lyon I, 2014. http://tel.archives-ouvertes.fr/tel-01057040.

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Our interest in this thesis is first to combine the different measurement techniques for operational risk in financial companies, and we highlight more and more the consequences of estimation risk which is treated as a particular part of operational risk. In the first part, we will present a full overview of operational risk, from the regulatory laws and regulations to the associated mathematical and actuarial concepts as well as a numerical application regarding the Advanced Measurement Approach, like Loss Distribution to calculate the capital requirement, then applying the Extreme Value Theo
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Elkaoukabi, Salma. "La gouvernance, les valeurs et les comportements des banques européennes." Thesis, Bordeaux, 2021. http://www.theses.fr/2021BORD0008.

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Les banques coopératives et mutualistes font face à des contraintes réglementaires, de croissance et concurrentielles qui mettent en danger leur spécificités organisationnelles et favorisent leur banalisation. De par leur volonté de maintenir leur existence et de perdurer, les réseaux coopératifs et mutualistes ont entamé un long processus d’adaptation conduisant à l’apparition de ce que la littérature qualifie de groupes bancaires coopératifs (Pourchet, 2012 ; Pourchet, De Serres et al. 2014). Dès lors la question du maintien de leurs particularités en termes d’activités, de gouvernance et de
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Holmensköld, Malou, and Nathalie Paktinat. "Attitydförändring vid penningtvättsskandal : En kvantitativ studie." Thesis, Högskolan i Borås, Akademin för textil, teknik och ekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-23470.

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Bakgrund: Under flera år har några av Sveriges största banker kritiserats under den så kallade “penningtvätts-härvan”. Media har till stor del uppmärksammat skandalen utifrån ett företagsperspektiv men desto mindre ur ett kundperspektiv. Skandalernas relevans och aktualitet öppnar upp för att undersöka på vilket sätt bankkunder reagerar till följd av penningtvättsskandaler. Syfte: Syftet är att undersöka vilken effekt penningtvättsskandaler har på konsumenters befintliga attityder gentemot banker. Med anledning av de senaste årens uppmärksammade bankskandaler i Sverige görs undersökningen för
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Yu, Chien, and 于鈐. "A New Trend in Disclosing Business Information – Business Value Reporting – Using Banking Firms as Examples." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/52141112013338497468.

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碩士<br>國立中央大學<br>財務金融研究所<br>92<br>In knowledge economy, key success factors of a business have migrated from traditional tangible assets to intangible assets such as: Customer Relationship Management, Supply Chain Management , Human Resource Management and Innovation. Focusing on nonfinancial information is, therefore, becoming more imperative in valuing a business. However, such nonfinancial information or value drivers are rarely seen in current reporting practice. A trend of unveiling business information shall tend to reflect capability of value creating process of a business for the purpos
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Muir, Clarissa. "ABSA'S implementation of mobile banking as a value-added mobile business offering." Thesis, 2008. http://hdl.handle.net/10210/622.

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A new economic order has developed that is referred to as the New Economy and has brought about a shift in focus from manufactured goods and services to an economy that places emphasis on knowledge and the application thereof within a specific context (Leung, 2002). Furthermore, this economy places emphasis on the saliency of information and how it can be used as a competitive and commercial tool. The New Economy is characterised by a unique consumer that functions within it called the New Consumer and this individual functions as a ubiquitous entity that is always on as this individual uses m
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Mehera, Asoke Kumar. "Sustainable Value and Shared Value Creation: Case Studies on Australian Banking and Property Organisations." Thesis, 2019. https://vuir.vu.edu.au/40467/.

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The stakeholder management framework of the 1980s and the triple bottom line framework of the 1990s strengthened corporate social responsibility but these frameworks could not bring about fundamental change in the role of businesses in society in relation to value creation. Hence, by the beginning of the present century, drawing on the ‘Sustainable Value’ and ‘Shared Value’ business models, the selected Australian banking and property organisations are striving to leverage on business strategies for generation of social and economic values. However, the Australian academic literature an
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Raliphanda, Lufuno Maxwell. "Measurement of business social value generated through impact investing: the case for the South African banking sector." Thesis, 2017. http://hdl.handle.net/10539/23055.

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A Dissertation Report presented to the Witwatersrand Business School Witwatersrand University In fulfilment of the requirements for the Doctor of Philosophy Degree in Management June 2017<br>Impact investment is an innovative mechanism developed within the realm of development finance to intentionally create measurable positive impact beyond financial returns. It has become an instrument for South African banks to achieve their Financial Sector Charter goals of making a viable contribution towards economic growth, development, empowerment and reduction of inequalities and poverty in our socie
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Makhubele, Teleni Abigail. "The impact of enterprise development value proposition on small and micro enterprise growth." Thesis, 2015. http://hdl.handle.net/10210/14385.

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M.Com.<br>Small, medium and micro enterprise (SMME) prioritization is a collaborative effort by both the government and the private sector. The SA government called for support through the 1995 White Paper on National Strategy for the Development and Promotion of Small Business. The recent establishment (May 2014) of the Ministry of Small Business Development reinforces the strategic role of SMMEs in the South African economy. The prominent role played by SMMEs cannot be overemphasized...
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Alahakoon, Dona. "Factors Influencing the Business Acquisition Decision (the Deal Value) of Listed Companies in Australia." Thesis, 2021. https://vuir.vu.edu.au/42453/.

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Investments in business acquisitions have become a key part of corporate investment strategy. Business acquisitions are a vibrant investment decision which forms part of a firm’s growth strategy, that influences and determines firm value. Efficiency theory suggests that companies are motivated to invest in business acquisitions to realise synergy gains. Although there are previous studies undertaken to examine determinants of domestic business acquisitions in countries like the U.S and the U.K, determinants applicable in these countries may not have equal influence on business acquisition deci
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Hung, Yu-Chun, and 洪榆鈞. "A Study on the Stock Market Reaction to the Increase of Non-Value-Added Business Tax Rate of Banking and Insurance." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/04150018805432460892.

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碩士<br>國立臺灣大學<br>會計學研究所<br>104<br>On February 24, 2014, the Executive Yuan of the Republic of China made an announcement about increasing the Non-value-added business tax rate of banking and insurance from 2% to 5%. This policy then formally proceeded to the Legislative Yuan for deliberation and examination. After around two-month legislative procedure, the Amendment of Value-added and Non-value-added Business Tax Act was proceeded directly to The Second Reading and passed on May 16, 2014. The Amendment was announced by the President Ma on June 4, 2014. This study uses event study methodology
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"Managing for value: a case study on the corporate strategy of HSBC beyond 1997." 2000. http://library.cuhk.edu.hk/record=b5895781.

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by Choy Chung Shing.<br>Thesis (M.B.A.)--Chinese University of Hong Kong, 2000.<br>Includes bibliographical references (leaves 47-48).<br>ABSTRACT --- p.i<br>TABLE OF CONTENTS --- p.ii<br>HSBC - A BRIEF HISTORY --- p.1<br>HSBC IN ASIAN FINANCIAL CRISIS --- p.4<br>Asian On Fire --- p.5<br>Impact of Asian Financial Crisis on HSBC --- p.8<br>Re-engineering --- p.9<br>First Action ´ؤ Re-branding --- p.9<br>Second Action -Primary listing on NYSE --- p.10<br>Third Action -Acquisition --- p.11<br>STILL More Arrows in the Quiver ?? --- p.13<br>MANAGING FOR VALUE --- p.14<br>Corporate Strat
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Halamka, Radek. "Etika jako cesta k udržitelnosti v bankovnictví?" Master's thesis, 2015. http://www.nusl.cz/ntk/nusl-339115.

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v Abstract This thesis proposes a theoretical framework for application of ethics in banking and analyses effects of such application on financial performance of banks. A sentiments-adjusted economic motivation enables employment of ethical concepts, such as universality and humanity, in economics as well as banking. Then, using Bankscope data of more than 80,000 bank-year observations for the years 2003-2013, it is shown that banks applying ethics have higher exposure to real economy and less volatile Return on Equity. A consequent analysis revealed that in comparison with their closest peers
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Ribeiro, Maria Margarida Batalha. "Setor bancário português: análise da perceção de qualidade, equidade, valor, satisfação e confiança da população portuguesa." Master's thesis, 2017. http://hdl.handle.net/10071/16136.

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Abstract:
As Instituições Bancárias dependem, quase inteiramente, do bem-estar económico e da confiança da comunidade que servem, e estão inseridas num mercado altamente concorrencial, tornando-se mais premente a necessidade de saber o que os clientes mais valorizam. Tendo em consideração os acontecimentos económicos recentes, importa referir que durante o processo de expansão de uma economia em crescimento, as pessoas exigem cada vez maior quantidade e melhores serviços financeiros. Para que aconteça o desenvolvimento financeiro, é então necessário atender a estas exigências e expetativas, ofere
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40

Perlman, Leon Joseph. "Legal and regulatory aspects of mobile financial services." Thesis, 2012. http://hdl.handle.net/10500/13362.

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Abstract:
The thesis deals with the emergence of bank and non-bank entities that provide a range of unique transaction-based payment services broadly called Mobile Financial Services (MFS) to unbanked, underserved and underbanked persons via mobile phones. Models of MFS from Mobile Network Operators (MNOs), banks, combinations of MNOs and banks, and independent Mobile Financial Services Providers are covered. Provision by non-banks of ‘bank-type’ services via mobile phones has been termed ‘transformational banking’ versus the ‘additive banking’ services from banks. All involve the concept of ‘bran
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