Academic literature on the topic 'Bank management – Kenya – Case Studies'

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Journal articles on the topic "Bank management – Kenya – Case Studies"

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Mang’unyi, Eric E., Oumar T. Khabala, and Krishna Kistn Govender. "Bank customer loyalty and satisfaction: the influence of virtual e-CRM." African Journal of Economic and Management Studies 9, no. 2 (2018): 250–65. http://dx.doi.org/10.1108/ajems-08-2017-0183.

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Purpose The purpose of this paper is to investigate the mediating role of customer satisfaction (CS) in the electronic-customer relationship management (e-CRM) and customer’s loyalty (CL) relationship, using data from the customers of one of the largest retail banks in Kenya. Design/methodology/approach Using survey mode, the study was administered to 90 samples (of which 78 were returned and usable), with data analysed using exploratory factor analysis to determine scale validity, and path analysis and multiple regression modelling to test hypotheses. Findings This study revealed that the int
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Kleczka, Bernadette, Pratap Kumar, Mercy Karimi Njeru, et al. "Using rubber stamps and mobile phones to help understand and change antibiotic prescribing behaviour in private sector primary healthcare clinics in Kenya." BMJ Global Health 4, no. 5 (2019): e001422. http://dx.doi.org/10.1136/bmjgh-2019-001422.

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BackgroundAntibiotic use in primary care can drive antimicrobial resistance (AMR) in the community. However, our understanding of antibiotic prescribing in low- and middle-income countries (LMICs) stems mostly from hospital-based studies or prescription/sales records, with little information available on routine primary care practices. We used an innovative, paper-to-digital documentation approach to deliver routine data and understand antibiotic use for common infections in low-resource primary healthcare clinics (PHCs).MethodsRubber stamps were introduced in nine private sector PHCs serving
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Balachander, Jayshree. "World Bank Support for Early Childhood Development: Case Studies from Kenya, India, and the Philippines." Food and Nutrition Bulletin 20, no. 1 (1999): 136–45. http://dx.doi.org/10.1177/156482659902000112.

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Barako, Dulacha G., and Greg Tower. "Corporate governance and bank performance: Does ownership matter? Evidence from the Kenyan banking sector." Corporate Ownership and Control 4, no. 2 (2007): 133–42. http://dx.doi.org/10.22495/cocv4i2p13.

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This paper provides an empirical analysis of banks performance in Kenya. The primary purpose of this study is to investigate the association between ownership structure characteristics and bank performance. Data utilised in the study is collected from the Financial Institutions Department of the Central Bank of Kenya, both on-site inspection reports and off-site surveillance records. Empirical results indicate that ownership structure of banks significantly influence their financial performance. In particular, board and government ownership are significantly and negatively associated with bank
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Mutheu Mulwa, Martina, and Timothy Mwololo Waema. "Understanding mobile banking from a theoretical lens: Case studies of selected Kenyan m-banking products." INTERNATIONAL JOURNAL OF MANAGEMENT & INFORMATION TECHNOLOGY 10, no. 8 (2015): 2434–44. http://dx.doi.org/10.24297/ijmit.v10i8.6559.

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Characteristic of every developing nation, Kenya has found itself at crossroads; defining the banking industry with the urgeto provide banking services to majority of the unbanked populations. Mobile banking is a banking model that has beenadopted by Kenyan Banks to reach out to unbanked populations. This paper is based on a case study conducted in Kenyaon selected mobile banking products in 2012. The Actor Network theory methodology was used to identify and followactors. Using in-depth interviews with key informants, survey of users and agents as well as focus group discussions andobservation
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Mwangi, Mercy Wanja, and Jane Wanjira. "Corporate Social Responsibility and the Performance of Commercial Banks in Kenya: A Case of Equity Bank." International Journal of Current Aspects 3, no. II (2019): 186–98. http://dx.doi.org/10.35942/ijcab.v3iii.17.

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The goal of this study was to explore the influence of Social Corporate Responsibility on organization Performance. It specifically sought to establish the influence of philanthropic CSR activities benefits salient to CSR activities CSR contributions and financial-focused CSR on Equity Bank performance. This study was guided by three theories namely Triple Bottom Line Theory, the Stakeholder Theory as well as the Fiduciary Capitalism Theory. This study adopted a descriptive research design. With all the 238 management staff at Equity Bank being the target population. In order to answer the res
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Muhammaditya, Nur, and Sudarsono Hardjosoekarto. "Driving Bureaucracy Towards Post NPM: Case Studies And TNA Item Bank Management." Jurnal Ilmiah Ilmu Administrasi Publik 11, no. 1 (2021): 51. http://dx.doi.org/10.26858/jiap.v11i1.19344.

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This study aims to analyze the transformation of the New Public Management into the New Public Management within the framework of institutional divergence. The study focuses on the transformation of New Public Management as an institutional phenomenon within the framework of bureaucratic hybridization that results in unique divergences according to the organization. Social actors as the main element of institutional normative coupled with other institutional mimetics have an impact on elaboration patterns of government, affecting efficiency and organization. The case study methodology was chos
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Waduu, Dorotia Wandoe, and Maina Rugami. "Total Quality Management Practices and Performance of Commercial Banks in Kilifi Town, Kenya." International Journal of Current Aspects 3, no. VI (2019): 1–15. http://dx.doi.org/10.35942/ijcab.v3ivi.75.

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Any business entity aims at attaining high level of customer satisfaction. The entity always does this by providing quality goods and services. It is crucial that within a firm, all of its internal clients are fulfilled in ensuring that effective satisfaction of external clients is attained. TQM has been presently presented as the means of management that focus in improving an organization’s financial performance by attaining customer needs and quality of product provision. The research primary focused on examining the key impacts of TQM on management and financial performance of Kenya’s banks
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Murumba, Joan Wakasa, Tom Kwanya, Jane Cherono Maina, and Aleso S. Wangamati. "Tacit knowledge management at universities in Kenya." Online Journal of Applied Knowledge Management 8, no. 1 (2020): 117–46. http://dx.doi.org/10.36965/ojakm.2020.8(1)117-146.

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Tacit Knowledge (TK) is a resource that is embodied within individuals in the form of experiences, ideas, beliefs, values, and norms. The specific objectives of this study were to examine TK assets at universities in Kenya and establish how TK is managed at universities in Kenya. Qualitative research approach was adopted and multiple case studies through purposive sampling to explore how universities in Kenya are managing their TK. Data was collected through interviews from 39 key informants from the four case study sites. Data was analysed using; conversation analysis, computer assisted quali
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Acosta, Freddie Racosas, and Samuel Ndonga. "Musoni Microfinance Kenya: IT-enabled business model." Emerald Emerging Markets Case Studies 4, no. 1 (2014): 1–15. http://dx.doi.org/10.1108/eemcs-07-2013-0136.

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Subject area Management Information Systems, Innovation Management, Strategic Management, Strategic Leadership, Organizational Development, Financial Management, Risk Management and Corporate Governance. Study level/applicability MBA. Case overview Musoni Kenya is a Kenyan microfinance institution (MFI) whose idea was conceived in The Netherlands. The Musoni business model is ICT-enabled, 100 percent mobile based, virtually paperless, and runs on an ICT platform housed in Musoni BV in Amsterdam, The Netherlands. It is built on tested mobile technology that allows huge savings on transaction an
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Dissertations / Theses on the topic "Bank management – Kenya – Case Studies"

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Adero, Gloria, and Jun Liu. "Maintaining Competitiveness Through Strategic Alliances : Case Study of Equity Bank Kenya." Thesis, Linköpings universitet, Företagsekonomi, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-71059.

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Background: The Kenyan financial sector has recently been growing at high rate due to the inclusion of individuals who previously were unable access banking services. This has led to a competitive situation where banks and micro finance institutions are searching for ways to manage in this competitive sector. In addition, mobile phone companies are now considered as a competitive threat. Aim: This study will look into how strategic alliances between banks and mobile phone companies can be used to overcome these challenges with a specific focus on the recent alliance between Equity Bank (Kenya
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Ouma, Onyango Richard Allen. "Strategic national information management and technology transfer : the case of Kenya." Thesis, University of Strathclyde, 1991. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=21300.

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This is a study of information management in technology transfer, industrialisation and national economic development. It is based on a case study of Kenya. It argues for national information management as an aid to informed strategic decision making in technology identification, selection and negotiation. It proposes that effective technology transfer to developing countries depends on the information management capability of the national institutions responsible for managing the process because institutions are information processing organs. National institutions can support the technology t
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Williamson, Gareth Alan. "Interest rate risk management : a case study of GBS Mutual Bank." Thesis, Rhodes University, 2008. http://eprints.ru.ac.za/1585/.

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Wright, Michael Wallace. "Entrepeneurialism, education and training : a case study of South Bank Technopark." Thesis, University of East London, 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.334801.

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This thesis describes the genesis, evolution, and function of a unique institution: London's South Bank Technopark, in the period 1979-92. A case study of this incubator, innovation centre, and Science Park has revealed several unexpected aspects of its activities. The most notable of these has been the degree of educational and training activity in the Technopark -- both formal and informal - which set it apart from other UK Science Parks, and provide a link between the Technopark and its inner city environment. The multimethod case study involved a largely ethnographic survey of the Technopa
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馮錦躍(耀) and Kam-yiu Tommy Fung. "Mergers & acquisitions: management issues andstrategic implications in it organization : case study of acquisitionof Midland Bank by Hongkong Bank." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31267130.

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Lee, Shu-ho, and 李樹豪. "A study of supervisor job satisfaction of a mainland Chinese bank in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31267403.

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Yan, Hiu-kwan Andy, and 甄曉君. "A case study of management information system in Hong Kong Bank: how to gain competitive edge." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31267786.

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Lam, Hon-yin Hymen, and 林漢賢. "Chargeout system for data processing services: a case study on Standard Chartered Bank, HK." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1987. http://hub.hku.hk/bib/B42574043.

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Musengi, Sandra. "The role of bank finance in small firm growth : a case study." Thesis, Rhodes University, 2003. http://eprints.ru.ac.za/2317/1/MUSENGI-MCom-TR03-75.pdf.

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Chan, Chiu-kuen Hilia, and 陳肖娟. "Employees' perceptions to quality management in different organizational settings and its relation to job satisfaction." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31266940.

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Books on the topic "Bank management – Kenya – Case Studies"

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G, Simonson Donald, ed. Bank management: Text and cases. 5th ed. John Wiley, 1999.

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G, Simonson Donald, and Coleman Alan B, eds. Bank management: Text and cases. 4th ed. Wiley, 1994.

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Hempel, George H. Bank Management: Text and cases. 4th ed. Chichester, 1994.

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1929-, Coleman Alan B., and Simonson Donald G, eds. Bank management: Test and cases. 3rd ed. Wiley, 1990.

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B, Coleman Alan, and Simonson Donald G, eds. Bank management: Text and cases. 2nd ed. J. Wiley, 1986.

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Hempel, George H. Bank management: Text and cases. 3rd ed. J. Wiley, 1990.

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Roussakis, E. N. Cases in commercial bank management. Kolb, 1994.

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Gup, Benton E. Cases in bank management. Macmillan, 1986.

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Peter, Gufwolfi, ed. Strategic management: Kenya : a book of cases. Wyndham Hall Press, 1986.

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Miller, Richard B. Superbanking: Innovative management strategies (that work). Dow Jones-Irwin, 1989.

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Book chapters on the topic "Bank management – Kenya – Case Studies"

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Lewa, Peter M. "CSR Case Studies of Selected Blue Chip Companies in Kenya." In Management for Professionals. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-39676-3_24.

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Nthambi, Mary, and Uche Dickson Ijioma. "Retracing Economic Impact of Climate Change Disasters in Africa: Case Study of Drought Episodes and Adaptation in Kenya." In African Handbook of Climate Change Adaptation. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-45106-6_66.

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AbstractValuation studies have shown that drought occurrences have more severe economic impact compared to other natural disasters such as floods. In Kenya, drought has presented complex negative effects on farming communities. The main objective of this chapter is to analyze the economic impacts of drought and identify appropriate climate change adaptation measures in Kenya. To achieve this objective, an empirical approach, combined with secondary data mined from World Bank Climate Knowledge Portal and FAOSTAT databases, has been used in three main steps. First, historical links between population size and land degradation, temperature and rainfall changes with drought events were established. Second, economic impacts of drought on selected economic indicators such as quantities of staple food crop, average food value production, number of undernourished people, gross domestic product, agriculture value added growth, and renewable water resources per annum in Kenya were evaluated. Third, different climate change adaptation measures among farmers in Makueni county were identified using focused group discussions and in-depth interviews, for which the use of bottom-up approach was used to elicit responses. Findings from the binary logistic regression model show a statistical relationship between drought events and a selected set of economic indicators. More specifically, drought events have led to increased use of pesticides, reduced access to credit for agriculture and the annual growth of gross domestic product. One of the main recommendations of this chapter is to involve farmers in designing and implementing community-based climate change adaptation measures, with support from other relevant stakeholders.
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Nishi, Maiko, Suneetha M. Subramanian, Himangana Gupta, et al. "Synthesis: Conception, Approaches and Strategies for Transformative Change." In Fostering Transformative Change for Sustainability in the Context of Socio-Ecological Production Landscapes and Seascapes (SEPLS). Springer Singapore, 2021. http://dx.doi.org/10.1007/978-981-33-6761-6_13.

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AbstractThis chapter synthesises major findings from the eleven case studies from different countries across the world (i.e. Kenya and Madagascar from Africa; Chinese Taipei, India, Nepal and the Philippines from Asia; Italy, Spain and UK from Europe; Antigua and Barbuda and Colombia from Latin America) concerning SEPLS management in relation to transformative change. It distils key messages in regard to how to understand, assess and take action on transformative change. Implications for science, policy and practice, as well as interfaces between them, are drawn out to address the following questions: (1) what is transformative change? (2) how do we know if we are moving towards a sustainable society? and (3) what are challenges, opportunities and “seeds of change” in the SEPLS context to bring about transformative change? The chapter concludes with five common principles identified across the case studies, while revising the notion of transformative change to reconceptualise it as a radical change that is built on niche innovations of local initiatives and can be fostered through adaptive co-management in the SEPLS context.
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"Case Studies." In Bank Asset and Liability Management. John Wiley & Sons Singapore Pte. Ltd., 2018. http://dx.doi.org/10.1002/9781119444497.ch7.

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Ogalo, Habil Slade. "Bank on a Mission: Struggling to Ensure Compliance." In Case Studies on Contemporary Practices in Management & HR. International Association for Educators and Researchers (IAER), 2020. http://dx.doi.org/10.33166/978-1-9163014-0-5/c8.

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Ferrand, David, and Ignacio Mas. "Do Central Banks Have a Role in Financial Inclusion?" In 50 Years of Central Banking in Kenya. Oxford University Press, 2021. http://dx.doi.org/10.1093/oso/9780198851820.003.0008.

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The chapter focuses on the role of central banks in fostering financial inclusion and specifically on the potential impact of financial inclusion on financial stability and economic growth. It examines the expansion of financial inclusion, from the reliance on informal solutions to the availability of formal services, through the engagement of policy-makers who have impacted on the way the financial sector has developed to be increasingly networked, driven by digitization, and supported by digital mobile networks. It highlights Kenya’s global success in financial inclusion; Kenya is used as a case study in central bank management, financial inclusion, and its contribution to economic development. It concludes by pointing out the risks associated with the absence of countervailing policies by financial institutions which may lead to unexpected losses to the financial system, and ultimately a banking crisis.
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Nayak, Sushma, and Abhishek Behl. "Role of Organizational Culture in Quality Management." In Cases on Quality Initiatives for Organizational Longevity. IGI Global, 2018. http://dx.doi.org/10.4018/978-1-5225-5288-8.ch013.

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In this intensely competitive world, an organization can survive in business only as long as it is consistently able to deliver quality products and services. The impulse for higher quality has brought about far-reaching changes in the way business is conducted. Likewise, studies in recent years are attempting to establish the interrelationship between organizational culture and total quality management. An organization is likely to attain a set of core managerial standards, norms, and practices that distinctively identifies the way it runs business; such standards give rise to a culture that may confer the organization a persistent competitive advantage, particularly if it is nifty, atypical, and imperfectly replicable. The present study explores the case of Bhagini Nivedita Sahakari Bank Ltd., Pune, functioning in the state of Maharashtra in India. The bank serves as a classic example of business excellence through continuous quality improvement; it has a unique organizational culture realized by the adoption of a customer-centric business model.
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Ncube, Roselin, and Innocent Chirisa. "Female Entrepreneurship in Africa." In Handbook of Research on Women in Management and the Global Labor Market. IGI Global, 2019. http://dx.doi.org/10.4018/978-1-5225-9171-9.ch013.

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This chapter explores how female entrepreneurship is a growing phenomenon in Africa. Particularly, the chapter critically examines the use of the instrument of rotating savings and credit associations (ROSCAs) in as far as it has influenced business growth and social mobility across the region. The implications are that, largely, it is an instrument that gives agency towards achieving gender parity at business and household levels, respectively. In trying to answer pertinent questions, the study engages country-based case studies. The countries used include Botswana, South Africa, Egypt, Ethiopia, Sudan, Kenya, Ethiopia, Nigeria, and Cameroon. These have been chosen because of their differential demographic, political economies, ideological, and religious foundations. Some have experienced serious and tectonic macro-economic challenges which may have worked to cement or to destroy efforts in building female entrepreneurship let alone the utility of ROSCAs as a tool towards business stability and wealth building.
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Omambia, Andrew. "Smart Ideas for Smart City Development." In Digital Solutions and the Case for Africa’s Sustainable Development. IGI Global, 2021. http://dx.doi.org/10.4018/978-1-7998-2967-6.ch006.

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The concept of smart city is a burgeoning strategy that is fast becoming popular as a strategy that will be able to mitigate the problems emanating from the uncontrolled population growth and urbanization. Academicians have turned their attention to the smart city concept, but an in-depth understanding of the concept is still required. There is a dearth of information on the concept and hence the phenomenon is not well understood. This study, therefore, aims to fill the gap in literature regarding smart cities and propose a framework for grasping the concept further. Based on exploratory studies on the concept of smart cities, this chapter focusses on nine key factors that will form the framework for smart cities and the smart cities initiatives. These nine critical factors include the management, organization governance, technology, people, policy, economy, natural environment, built environment, and the implications of big data on smart cities. These factors provide the basis for the development of an integrative framework that can be employed to examine the manner in which governments around the world, including Kenya, are envisioning smart city initiatives. The framework provides the agendas and directions for smart approaches that can be implemented in cities and a road map for the attainment of smart cities.
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Wybieralski, Piotr. "Challenges in currency derivatives management in the OTC market in Poland during the Covid-19 pandemic." In Towards the „new normal” after COVID-19 – a post-transition economy perspective. Wydawnictwo Uniwersytetu Ekonomicznego w Poznaniu, 2021. http://dx.doi.org/10.18559/978-83-8211-061-6/iii5.

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Purpose: The aim of the chapter is to analyze the impact of the Covid-19 pandemic and market volatility increase on risk management in the OTC derivatives market in Poland. Design/methodology/approach: The chapter describes the legal background of derivatives trading with non-financial enterprises, then identifies the main risks, and discusses possible actions of market participants. In this regard, the study conducts volatility analysis based on selected market data. Findings: Due to volatility increase and the resulting negative valuation of non-matured currency derivatives by Polish exporters, margin call clauses were triggered, entailing the need to post additional collateral or prematurely close contracts. The described situation is particularly difficult when the pre-settlement limit is fully utilized on deal date, usually in the case of long-lasting large open exposures in non-flexible transactions. Research implications: To determine market risk, studies often apply the VaR approach. Inthis way, the specific amount of risk is analyzed on adaily basis and used by banks both to determine the maximum amount of the contract and to control pre-settlement risk. Apart from many advantages of the VaR approach, there are some drawbacks, especially related to volatility estimation, which usually relies on historical market fluctuations. It may cause that the risk will not be properly valued under crisis conditions. In such situations, supplementary methods should be also implemented (stresstests). Practical implications: Under high market volatility, preventive actions should be prepared in advance, including treasury limit increase, additional funds for collaterals, or contracts modification (flexible products should be considered).Originality and value: The study covers a challenge that banks face, which is rarely described in professional literature but very serious for bank management. Under normal market conditions, if the margin call clause appears and no additional collateral is posted, the transaction should be closed to limit the counterparty’s loss. However, this type of action during the pandemic may impose the risk of force majeure. From the company perspective, using such instruments threatens their early settlement and the need to finance closeout amount.
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Conference papers on the topic "Bank management – Kenya – Case Studies"

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Sutrisno, Mr. "GCG disclosure and risk profile on bank performance: case studies on state-owned banks." In Proceedings of the 16th International Symposium on Management (INSYMA 2019). Atlantis Press, 2019. http://dx.doi.org/10.2991/insyma-19.2019.17.

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Prasetiyani, Erni, Martina Safitry, and Ai Sumidartini. "Efforts to Reduce Production Costs Bag Recycling on Waste Bank (Case Studies in Rw 01 Kecamatan Mekarsari Cimanggis Depok)." In 1st International Conference on Science and Technology in Administration and Management Information, ICSTIAMI 2019, 17-18 July 2019, Jakarta, Indonesia. EAI, 2021. http://dx.doi.org/10.4108/eai.17-7-2019.2303412.

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Cap, Constant. "The Importance of Participation and Inclusion in African Urbanization. A focused look at Transport and Housing Projects." In 55th ISOCARP World Planning Congress, Beyond Metropolis, Jakarta-Bogor, Indonesia. ISOCARP, 2019. http://dx.doi.org/10.47472/dmcz6151.

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According to the World Bank (2015) Africa’s urbanization rate has surpassed other parts of the world. It is believed that by 2030, over 50% of Africans will reside in Urban Centres. Kenya is among the African counties that has experienced a tremendous increase in her urban population. This is most visible in the capital, the primate city of Nairobi. The growth has led to increased pressure on basic needs like housing, transport, water, education and security. Coupled with unequal economic development and social benefits, the result has been the tremendous expansion of informal sectors across f
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Bracic, Jan J., Craig Malcovish, and Eugene Yaremko. "Risk Management for Lateral Channel Movement at Pipeline Water Crossings." In 2014 10th International Pipeline Conference. American Society of Mechanical Engineers, 2014. http://dx.doi.org/10.1115/ipc2014-33632.

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Pembina Pipeline Corporation (Pembina) owns and operates close to 10,000 km of crude, natural gas liquids (NGL), and natural gas pipelines across North America, with the majority of assets in western Alberta and eastern British Columbia. The Pembina pipeline network includes over 1,600 river and stream crossings, most of which are subject to varying degrees of vertical and/or lateral erosion. 1,260 crossings were in Alberta at the onset of the study. Identifying potential lateral erosion hazards is a critical component of geohazard management program for pipeline integrity. In 2012, Pembina in
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Pyka, Anna, and Aleksandra Nocoń. "Polish versus European banking sector − characteristics, consolidation, ownership changes." In Contemporary Issues in Business, Management and Economics Engineering. Vilnius Gediminas Technical University, 2019. http://dx.doi.org/10.3846/cibmee.2019.032.

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Purpose – the main aim of the study is an assessment of the banking sector in Poland, including the size of the sector, banking institutions forming the sector and consolidation processes taking place in the sector against the background of banking sectors in other countries. The paper also indicates ownership changes as a consequence of consolidation processes in the banking sectors after the global financial crisis of 2008−2012. Research methodology – the following research methods were used: cause and effect analysis, comparative analysis, case studies, observation method, secondary data an
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Barry, Jeff, Rafael G. Mora, and Brian Carlin. "An Approach for Prioritizing Pipeline Water Crossings (WC) for Effective Mitigation and Monitoring." In 2014 10th International Pipeline Conference. American Society of Mechanical Engineers, 2014. http://dx.doi.org/10.1115/ipc2014-33656.

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This paper provides an approach for assessing and classifying riverine pipeline crossings to prioritize effective mitigation and monitoring. These processes require understanding of and accounting for channel processes, river dynamics, geomorphic principals and soil mechanics to estimate bed scour and bank erosion degradation mechanisms at water crossings and their potential effects on the pipeline. The intent of this paper is to share generic experiences in ranking water crossings based on their susceptibility to and identification of integrity threats under multiple existing and future hydro
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Reports on the topic "Bank management – Kenya – Case Studies"

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Office of the Special Project Facilitator’s Lessons Learned: Sri Lanka Integrated Road Investment Program. Asian Development Bank, 2021. http://dx.doi.org/10.22617/arm200271-2.

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The Office of the Special Project Facilitator (OSPF) is responsible for the problem-solving function of the Accountability Mechanism of the Asian Development Bank (ADB). It aims to actively respond to the concerns of people affected by ADB-assisted projects through fair, transparent, and consensus-based problem-solving. This publication discusses issues and resolutions relating to an integrated road investment project in Sri Lanka. It is one of OSPF’s Lessons Learned series of case studies on its complaint management experience—from project preparation, design, and processing to implementation
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