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Journal articles on the topic 'Basic and additional hotel services'

Author: Grafiati

Published: 30 May 2022

Last updated: 30 July 2025

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1

ЩЕРБИНА, А. В. "CHANGES IN THE STRUCTURE OF DEMAND FACTORS FOR HOTEL INDUSTRY SERVICES IN MODERN CONDITIONS." Экономика и предпринимательство, no. 12(161) (January 11, 2024): 1476–82. http://dx.doi.org/10.34925/eip.2023.161.12.286.

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Гостиничная индустрия сегодня получает значительное развитие благодаря развитию и распространению туризма в Российской Федерации. В эксплуатацию вводятся новые гостиницы и гостиничные комплексы. Гостиницы могут предоставлять широкий спектр услуг, а могут занимать определенную нишу – например, арт-отели, бутик-отели, SPA-отели и т.д. Наличие такого разнообразия в гостиничной индустрии продиктовано наличием спроса населения на услуги гостиничной индустрии. Спрос возникает не только на основные услуги, но и на дополнительные гостиничные услуги, что мотивирует гостиницы, особенно в крупных городах

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Mirchandani, Sunny, and Dr Gurudutta Japee. "A STUDY ON IMPACT OF GST ON HOTEL INDUSTRY WITH REFERENCE TO AHMEDABAD CITY." GAP iNTERDISCIPLINARITIES - A GLOBAL JOURNAL OF INTERDISCIPLINARY STUDIES 3, no. 3 (2020): 87–91. http://dx.doi.org/10.47968/gapin.330014.

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After three decades, reforms in indirect tax system reflected on 1st July, 2017 in India. Goods and Services Tax is a single indirect tax with an aim of ‘one nation - one tax’ and is applicable in whole country. This present research work attempts to highlight the impact of Goods and Services Tax on Indian Hospitality Industry. With the implementation of GST, Indian market will be unified and this will also lower the cost of business in long run. The hotel industry was in burden with multiple taxes on amount charged for different services. Additional charges on various activities of hotels wer

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Glagoleva, L. E., N. P. Zatsepilina, M. E. Sekhniev, and K. K. Polyanskiy. "Formation of strategic competitive advantages in the hotel business." Lizing (Leasing), no. 2 (February 22, 2022): 21–25. http://dx.doi.org/10.33920/vne-03-2202-03.

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The article discusses the basic and additional services of a lodging establishment, taking into account the requirements of the «Regulations on the Hotels Classification» on the example of a hotel in the city of Voronezh. According to the Federal Agency for Tourism, the volume of investments aimed at the development of collective accommodation facilities is increasing every year. The analysis of the room capacity of lodging establishments was carried out. Based on the analysis of the hotels in the city of Voronezh, the object of the study was chosen — the Sogdiana hotel. The hospitality indust

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Świeca, Andrzej, and Bartosz Skrzypek. "Spa Services In Hotel Facilities In The Lublin Province The Importance Of Hotel Facilities In The Provision Of Spa Services In The Lublin Province." Polish Journal of Sport and Tourism 22, no. 2 (2015): 118–25. http://dx.doi.org/10.1515/pjst-2015-0020.

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Abstract Introduction. Apart from basic services, the modern hotel industry provides a number of additional services, including those having to do with wellness. This article attempts to provide a general description of spa services in selected hotel facilities in the Lublin Province in Poland. Material and methods. Data on the size of the accommodation base, its diversity, and its occupancy by tourists were obtained from the official statistical publications of the Polish Central Statistical Office (GUS). The paper presents the results of research on quantitative and structural transformation

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Bogdanova, O. A., and N. E. Stolpovskikh. "PERSONNEL STRUCTURE OF THE HOTEL COMPANY." Problems of Branch Economics 2, no. 2 (2023): 72–78. http://dx.doi.org/10.24888/2949-2793-2023-2-72-78.

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Due to increasing competition in the tourism and hospitality industry, there is a need to study the classical principles of hotel management, which remains relevant today. The aim of this research is to determine the functions of the main departments of a hotel in accordance with the classical representation of its basic structure. The article examines the functionality of hotel staff according to the description of various departments and provides information on units that provide additional services for hotel guests. A description of the main qualities of the staff for providing high-quality

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LEVYTSKA, Inna. "REVENUE MANAGEMENT IN HOTEL BUSINESS." "EСONOMY. FINANСES. MANAGEMENT: Topical issues of science and practical activity", no. 5 (45) (May 2019): 108–17. http://dx.doi.org/10.37128/2411-4413-2019-5-12.

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The article defines the most effective methods of managing hotel revenues and methods of their use, which in turn will create competitive advantages and make the sale of hotel services stable, and the activity of hotel enterprises more profitable. The concept of Revenue management in the hotel business is disclosed, which is a technology that determines the best price for hotel room on the basis of demand forecasting, that is, the sale of the necessary number to the client at the right moment at the right price. The basic pricing objectives of the hotel company have been developed, which shoul

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PUZYROVA, P.V. "Concept of functioning and strategies of development of enterprises of hotel–restaurant sphere." Market Relations Development in Ukraine №7-8(218-219)2019 149 (September 19, 2019): 52–58. https://doi.org/10.5281/zenodo.3447479.

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The subject of the research is the theoretical and methodological foundations of the process of strategic development of hotel and restaurant enterprises and their conceptual functioning. The aim of the study isto study economic phenomena in the functioning and development strategy of hotel and restaurant enterprises. Results of the investigation. During the writing of the article, it was found that the conceptual foundations of hotel and restaurant enterprises are based on determining the basic concept of the enterprise’s functioning, taking into account its orientation to certain

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KIREEVA, Yulia A., Elena E. KONOVALOVA, and Maria S. FILATOVA. "On the question of the concept of accommodation facilities: diversity, stages and principles of development." Service plus 18, no. 1 (2024): 145–56. https://doi.org/10.5281/zenodo.10968328.

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The modern market for hotel services has been formed under the influence of a number of historical aspects, as well as using successful and effective models for the development of hotel chains. This hybrid scenario implied the use of traditional world approaches to the formation of hotel concepts as basic participants in the tourism market. However, in modern reality, a revision of this approach is necessary due to its low effectiveness at the stage of strategic development of business units. The strategic development of hotel enterprises, their ability to conceptually develop and introduce ne

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Валиева, Ноиба, та Саодат Насирова. "СТАНОВЛЕНИЕ ГОСТИНИЧНОГО ХОЗЯЙСТВА В КИТАЕ". Oriental Renaissance: Innovative, educational, natural and social sciences 3, № 2 (2023): 398–404. https://doi.org/10.5281/zenodo.7670907.

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<em>Гостеприимство, или сфера гостиничного и ресторанного бизнеса, - это отрасль, которую называют «курицей, несущей золотые яйца». Объясняется это тем, что сфера гостеприимства является ведущим фактором и базой туризма. Развитие рекреационной сети всегда тесно связано с политико-экономической обстановкой в стране. Происшедшие в последние годы коренные изменения в политике, экономике и социальной сфере самым непосредственным образом сказались на состоянии гостиничного хозяйства Китая. Формированию гостиничного дела в Китае повлияло множество факторов. Появление и разделение по

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Dukhovnaya, Lilia L., Ernest E. Ibragimov, Elena V. Logvina, and Stanislav V. Chimiris. "Hostel market in Russia and abroad: The features, problems and development prospects." Services in Russia and Abroad 18, no. 2 (2024): 56–68. https://doi.org/10.5281/zenodo.12605034.

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<em>The article presents the research results of the current state and development prospects of the hostels, budget segment of accommodation facilities. Hostels have recently become increasingly popular among travelers, especially in schoolchildren, youth and tourists with certain financial restrictions. Hostels are unique type of collective accommodation facilities; they have come a long way in their development today. Many of them are not just budget places to stay, they provide basic and additional services, possibilities for comfortable leisure and social communication. Moreover, there are

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ZAITSEVA, O., and А. FURSOV. "THE USE OF IMPRESSION-MARKETING TOOLS IN INDUSTRY OF HOSPITALITY." Herald of Khmelnytskyi National University. Economic sciences 270, no. 3 (2019): 86–90. https://doi.org/10.31891/2307-5740-2019-270-3-90-94.

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In the article essence of economy of the impressions is considered as a new type of economy, related to the emotional constituent of people life. An objective necessity and expediency of application of conception of economy of the impressions are well-proven for industries of hospitality and necessity of modification of models of conduct of hotel business on the basis of application of technologies of marketing of the impressions. Essence and value of marketing of the impressions are exposed as an innovative of communication instrument of creation of emotional connection between a hotel produc

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Lazarević, Momir. "Relations of Tourism and Hotel Management with Respect to GDP Growth of Republic of Srpska." ECONOMICS 5, no. 2 (2017): 149–61. http://dx.doi.org/10.1515/eoik-2017-0022.

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Summary Tourism is the fastest growing and one of the most profitable industries in the world, with countless opportunities for the economic development of the regions. One should not view tourism and hospitality as separate concepts, since one can neither exist nor can be sustained without the other. A tourist, besides wanting to see and get to know the attractiveness of a place, wants to be offered a satisfactory level of basic (food, accommodation, transport) and additional (entertainment, recreation, shopping. . ) services which will certainly have an influence on his satisfaction and the

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Ranisavljevic, Mihajlo. "Place of military tourist institutions in the tourist offer of Serbia." Zbornik Matice srpske za drustvene nauke, no. 165 (2018): 55–71. http://dx.doi.org/10.2298/zmsdn1865055r.

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On the basis of the conducted analyses, impressions and marks given by the visitors, tourist trade, geographical-traffic position and other competitive advantages, it can be concluded that the Military Tourist Institutions along with their locations have their own place in the tourist offers of Serbia. However, it can also be concluded that it is necessary to implement the study research for the purposes of any further development. It has been affirmed: that the MTI guests are mostly satisfied by their services and the relation between the price and the quality; that there have been some defau

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Mills, S., K. Khehra, P. Ghuman, et al. "POS0298 UNDERSERVED POPULATIONS IDENTIFY BARRIERS AND PROPOSE SOLUTIONS FOR SELF-MANAGING ARTHRITIS AND CHRONIC CONDITIONS." Annals of the Rheumatic Diseases 80, Suppl 1 (2021): 374.1–374. http://dx.doi.org/10.1136/annrheumdis-2021-eular.2211.

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Background:Underserved populations, such as ethnic minorities, low-income adults, and Indigenous people living with arthritis are more likely to have lower health literacy, higher rates of multi-morbidity, and face challenges in accessing care1-3. Self-management support (SMS) can help to mitigate the impacts of living with arthritis4. However, we require a more in-depth understanding of the daily barriers underserved communities face in living with arthritis in order to develop effective SMS that can meaningfully improve well-being and quality of life.Objectives:The study objective was to bri

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ИЗОСИМОВА, И. В., О. М. СЕРГАЧЕВА, М. Д. БАТРАЕВ, and А. М. ТИМОФЕЕВА. "ADDITIONAL SERVICES OF HOTEL COMPANIES: SOURCE OF INCOME OR ADDITIONAL EXPENSES." Экономика и предпринимательство, no. 1(150) (May 27, 2023): 869–73. http://dx.doi.org/10.34925/eip.2023.150.1.173.

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В условиях современного конкурентного рынка услуг туризма и гостеприимства, в качестве одного из факторов формирования и повышения конкурентоспособности гостиничных предприятий являются дополнительные услуги. Современные потребители, делая выбор в пользу определенного коллективного средства размещения, помимо основной функции, рассматривают ассортимент дополнительных услуг, которые отель готов оказать гостю. В статье представлены некоторые аспекты, влияющие на формирование ассортиментной политики по оказанию дополнительных услуг в гостиничных предприятиях (на примере г. Красноярска). In the co

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Yankovska, Halyha. "BRAND FORMATION OF HOTEL SERVICES ENTERPRISES." sj-economics scientific journal 49, no. 2 (2023): 17–25. http://dx.doi.org/10.58246/sj-economics.v49i2.625.

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The article discusses the basic concepts and terms of the brand, as well as the strategy of positioning the brand of hotel enterprises in order to form a competitive advantage of enterprises of hotel services. The article describes the essence of branding and branding in the hotel business by different scientific approaches. It is suggested to refer to a brand as a name or symbol identifying a product that has a clear competitive advantage or an intangible complement to a product co-created by manufacturers and consumers. The aspects of branding of a hotel business entity are grounded and its

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Owiyo, Viola, Jonathan M. Mulwa, and John Kuria Thuo. "Business Environmental Forces and Competitive Advantage: An Empirical Study of Meetings, Incentives, Conferences and Exhibitions Facilities in Kenya." African Journal of Empirical Research 4, no. 2 (2023): 1345–52. http://dx.doi.org/10.51867/ajernet.4.2.135.

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Meetings, Incentives, Conferences and Exhibitions (MICE) sector is one of the main contributors of competitiveness across cities and countries. Geographically, Kenya’s vantage position places it as the gateway to East and Central Africa and this has been strengthened by its thriving economy. The MICE sector is considered an economic pillar that boosts the targets envisioned in the Kenya Vision 2030 blueprint. The promotion of the sector through regional markets and appointment of promotional agents for MICE products and services, establishment of a website for promoting services offered in cla

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Petrenko, Antonina, Galina Ekinil, and Valeria Provotorina. "Intensification of the provision of additional hotel services as a factor in the development of business tourism in the city of Rostov-on-Don." E3S Web of Conferences 273 (2021): 09005. http://dx.doi.org/10.1051/e3sconf/202127309005.

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This study is aimed at analyzing the peculiarities of the functioning of the hotel services market in the city of Rostov-on-Don and the Rostov region and identifying the specifics of providing additional hotel services by hospitality industry enterprises positioning themselves as congress hotels, hotels offering conference services. The article evaluates the total number of rooms for accommodation in the city of Rostov-on-Don of a business nature and the range of additional hotel services provided by them.

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Abramova, E. A., D. D. Chernyshova, and R. N. Ushakov. "Additional services as a way to increase the efficiency of hotel business enterprises." Gostinichnoe delo (Hotel Business), no. 5 (May 30, 2022): 348–53. http://dx.doi.org/10.33920/igt-2-2205-08.

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Currently, the hotel business is a promising and fast-growing industry that brings good income. However, in the current situation in the world and in our country, even the most successful hotel business may be subject to financial difficulties. To improve efficiency and business continuity, many hotels are exploring the value-added market. Thinking over the list of additional hotel services that you would like to see in your hotel, you need to understand that this list should correspond to the level of your hotel. This article will consider the trends in the development of a complex of additio

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Stetsyuk, O. "The hotel industry in Lviv: modern trends of progress." Visnyk of the Lviv University. Series Geography 2, no. 40 (2012): 163–69. http://dx.doi.org/10.30970/vgg.2012.40.2101.

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The hotel industry of Lviv region and the main tourist centre of the Western region of Ukraine – Lviv are investigated. The basic indicators of development of hotel services in Lviv area is analyzed during 2000-2009. The main stream of improvement of the regional hotel industry is expected, including for successful carrying out of the European Football Championship in 2012. Key words: hotel industry, tourist infrastructure, hotel, hotel services, quantity of visitors, capacity of hotels, coefficient of capacity of the enterprises, the European Football Championship.

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Cerović, Zdenko, and Tea Baldigara. "ATTITUDES AND OPINIONS OF HOUSEKEEPING MANAGERS IN THE CROATIAN HOTEL INDUSTRY." Tourism and hospitality management 10, no. 3-4 (2004): 53–64. http://dx.doi.org/10.20867/thm.10.3-4.4.

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Hotel services, comprising an array of various services provided by the hotel, can be classified as basic and secondary services. Guests choose to stay at a hotel based on its rooms. The hotel room is a second home to the guest, and it provides the hotel management with 40% of total revenue. A well-furnished and appealing room is the primary task of the hotel management. In establishing the quality of the hotel room, a key role is assigned to the hotel housekeeper, whose functions and task place her/him in the middle level of hotel management. Fundamental to hotel performance, the housekeeper

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Pomazkova, Elena I. "DEVELOPMENT OF ADDITIONAL SERVICES IN THE HOTEL BUSINESS." Вестник Амурского государственного университета. Серия: Гуманитарные науки, no. 98 (2022): 94–98. http://dx.doi.org/10.22250/20730268_2022_96_94.

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Juhász-Dóra, Katalin. "Analysis of additional hotel services in the international luxury hotels – a case-study from Budapest." Proceedings of the International Conference on Business Excellence 11, no. 1 (2017): 884–92. http://dx.doi.org/10.1515/picbe-2017-0094.

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Abstract The investigation of additional services from the aspect of local embeddedness is a novelty in the academic literature related to the tourism and hotel industry. The primary function of hotels is to provide accommodation and other services for the hotel-guests. Secondarily, they may also offer complementary-services and a community space for the city-residents and for non-hotel guests. Due to the globalization, the change in the consumer behaviour and global firms, the question of location and local resources are becoming more and more significant especially in the case of internation

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Магжанова, Лидия, Lidiya Magzhanova, Дарья Макарова, Darya Makarova, Сергей Марутько, and Sergey Marutko. "Innovative services in the hospitality industry as a tool to improve competitiveness." Services in Russia and abroad 10, no. 2 (2016): 173–86. http://dx.doi.org/10.12737/19731.

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The article considers aspects of the tourism activity development. The scientific papers pay significant attention to development of tourism through the formation of tourism clusters and tourist destinations. Formation and development of tourist destinations is impossible without the hospitality sector. Hospitality is one of the important conditions for the formation of a tourist destination. Currently there is a high competition in the hospitality industry. During the 2015-2016 it is planned to open 20 hotels of international hotel chains (Marriott, Ibis, Hilton, Hyatt, Radisson, Novotel) wit

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Pandyak, Igor. "Phenomenon of hospitality industry: definition, concept, basic approaches, structure." Visnyk of the Lviv University. Series Geography, no. 50 (December 28, 2016): 277–85. http://dx.doi.org/10.30970/vgg.2016.50.8714.

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The evolution of the main approaches to the concept of “hospitality industry” among foreign and Ukrainian scientists is analysed. The semantics and the system of concepts of “hospitality”, “tourism industry”, “hospitality industry” are specified. The structure of the hospitality industry, its subordination and the relationship with the tourist industry are discovered and proved. The main stages, factors and current trends in the hospitality industry are analysed and fleshed. Outlined The essence of the hospitality industry as a complex and relatively isolated social and economic system for the

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Lkhamtseden, Badarch, Baljinnyam Enkhtuya, Ulziibayar Zulbayar, and Mijiddorj Altanshagai. "CUSTOMER SATISFACTION OF HOTEL SERVICES \Case study Mongolian 4,5 star hotels\." ISIR Journal of Business and Management Studies (ISIRJBMS) 2, no. 3 (2025): 28–35. https://doi.org/10.5281/zenodo.15553899.

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<em>Mongolia’s tourism industry has fully recovered after the COVID-19 pandemic, with an increase in foreign tourists. New international hotel chains are also opening and providing services. Mongolia has started to classify hotels by star system according to the new standard adopted in 1998. The Mongolian Standard “Hotel Service Quality Rating and Basic Requirements” MNS 5927:2008, which regulates hotel business activities in the laws, regulations, programs, plans, resolutions and orders in force in the Mongolian Tourism Industry, is the only legal document and national ratin

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Parzych, Krzysztof, and Jadranka Brkić-Vejmelka. "Guests’ assessment of hotel facilities and services: Zadar case study." European Journal of Tourism, Hospitality and Recreation 10, no. 3 (2020): 241–50. http://dx.doi.org/10.2478/ejthr-2020-0021.

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Abstract The availability of hotel facilities and services and their quality are one of the most important factor in selection of a tourist destination. The aim of the article was to analyse the impact of hotel location factors, prices of hotel services and detailed assessments of hotel services provided by the hotel on the overall rating of the hotel. As a case study, Zadar – a city located in the northern part of the Dalmatian coast of Croatia – was used to analyse the problem. The location determinants of hotels and their equipment were assessed in relation to the price of accommodation and

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Kozłowska, Anna. "The gastronomic product of Łódź hotels." Turyzm/Tourism 29, no. 1 (2019): 35–42. http://dx.doi.org/10.2478/tour-2019-0004.

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Restaurants and other facilities providing catering services are an important part of hotels, can be their flagship product or make them unique. The obligation to provide restaurant services was imposed by the Ordinance of the Minister of Economy and Labour of 19th August 2004, concerning hotel and other facilities where hotel services are provided. Despite the dynamic development of gastronomy in the 21st century, running catering facilities in hotels is often an obligation which does not bring additional income. The aim of the research is to present the gastronomic product in Lodz hotels, un

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ZAITSEVA, O., and А. FURSOV. "MARKETING OF THE IMPRESSIONS AS AN INSTRUMENT OF REALIZATION OF THE CLIENT-ORIENTED APPROACH IN ACTIVITY OF HOTEL ENTERPRISES." Herald of Khmelnytskyi National University. Economic sciences 272, no. 4(1) (2019): 95–99. https://doi.org/10.31891/2307-5740-2019-272-4-1-95-99.

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It is well-proven in the article, that the client-orientation of hotel business requires considerable changes in aspiration to marketing activity and usage of its methodical tool, that envisages transformation of the classic marketing in the client-oriented marketing. Coming from that the client-oriented marketing, except the traditional, internal and interactive marketing, also embraces integration of efforts of different functional spheres of hotel enterprise, connection of the client-oriented marketing is determined with the production of services, personnel, finances, innovations, manageme

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BOVSH, Liudmila, and Mariia KULYK. "COMPLIANCE OF HOTEL BUSINESS PROCESSES UNDER PANDEMIC CONDITIONS." Herald of Kyiv National University of Trade and Economics 133, no. 5 (2020): 58–67. http://dx.doi.org/10.31617/visnik.knute.2020(133)05.

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Background. New challenges related to the global pandemic have led to the need to create new requirements for the implementation of activities that are projected to become a new standard of hotel services and a new criterion for the quality of services in the next few years. A posteriori scientific developments, institutional regulations and practical results are gradually being introduced into the business philosophy and gaining relevance. Therefore, they can be used as a priori probabilities to build a system of compliance control of business processes, which correlate with the maintenance o

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Podorueva, M. S. "Methods of hotel management in conditions of global economic instability." Gostinichnoe delo (Hotel Business), no. 1 (2022): 54–62. http://dx.doi.org/10.33920/igt-2-2201-06.

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This article discusses topical issues regarding the peculiarities of the organization of the hotel business in modern conditions. The novelty and relevance of the topic is connected with the unstable situation in the hotel services market over the past two years, which leads to the need to search for new methods of managing hotel enterprises, the formation of new forms and types of services. The specifics of understanding the hospitality industry as a significant segment of the service sector are presented. The role of the hotel business in the country’s economy is determined. The analysis of

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Svidlo, Karyna. "The Mission of the Guide-entertainer in the Development of Business Hospitality in Modern Ukraine." Restaurant and Hotel Consulting. Innovations 1, no. 1 (2018): 12–18. https://doi.org/10.31866/2616-7468.1.2018.147398.

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The purpose of the article is to analyse the mission of the guide-entertainer in the additional services development of a business hotel in Ukraine. The research methodology combines the systematization of information on the list of services of the guide-entertainer and comparison of qualification requirements for relevant professionals in France and Ukraine. The scientific novelty of the article is the identification of opportunities for the development of business hospitality in Ukraine by expanding the services of the hotel industry and increasing the number of high

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SHEVCHENKO-PEREPOLKINA, Radyslava. "The main directions of strengthening the crisis management of hotels during the COVID-19." Economics. Finances. Law 5/1, no. - (2022): 32–36. http://dx.doi.org/10.37634/efp.2022.5(1).5.

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The hotel industry especially acutely felt the consequences of the spread of Covid-19: reduced demand, closure, financial difficulties, dismissal of staff. Covering the topic, the author addresses the regulatory framework for the organization of anti-epidemic measures in hotels during the dissemination of COVID-19 and recent research of scientists in the field of hotel business management. The changes that are taking place in the modern world due to the coronavirus pandemic, cause the transformation of the behavior of consumers of hotel services, which become more cautious and demanding. The q

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Makovetska, Natalia, Daryna Liuta, and Anastasiia Diadechko. "PECULIARITIES OF PROVIDING SERVICES IN ACCOMMODATION INSTITUTIONS." GEOGRAPHY AND TOURISM, no. 65 (2021): 3–8. http://dx.doi.org/10.17721/2308-135x.2021.65.3-8.

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The purpose of this work is to characterize the features of the provision of services in accommodation establishments. Method. The study used general scientific methods, including analysis, scientific synthesis, analytical method, methods of comparison and generalization. Peculiarities of providing services in accommodation establishments are considered. The most important features of services in accommodation establishments are determined. The article considers the features of hotel service. Thorough definitions of such concepts as service, hotel service, quality, key service technologies, cu

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Sarmah, Bijoylaxmi, Shampy Kamboj, and Zillur Rahman. "Co-creation in hotel service innovation using smart phone apps: an empirical study." International Journal of Contemporary Hospitality Management 29, no. 10 (2017): 2647–67. http://dx.doi.org/10.1108/ijchm-12-2015-0681.

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Purpose The purpose of this study is to extend and revise the basic technology-based service (TBS) adoption model in luxury hotels in India using smart phone apps, and to analyse the impact of the guests’ innovativeness, willingness to co-create, need for interaction and involvement on their adoption intention towards co-creatively developed new services. Design/methodology/approach Data were collected through online and field surveys from luxury hotel guests, resulting into 229 valid responses. A data analysis was done by applying the confirmatory factor analysis along with structure equation

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Atmaja, Suhendra, and Poppy Ruliana. "Strategi Promosi Hotel melalui Wisata Syariah dalam Meningkatkan Kualitas Pelayanan Jasa." InterKomunika 2, no. 2 (2018): 182. http://dx.doi.org/10.33376/ik.v2i2.38.

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Abstract. Sari Ater Hotel & Resort is located area Ciater Subang Regency is a company entrusted by the Municipal Government to manage the natural attractions of hot water Ciater promotion strategy based travel sharia done by far is direct (direct promotion) and indirectly (indirect promotion) addressed to the consumers / travelers to encourage the achievement of promotional services, companies need to provide additional services (supplement service) on transactions core services (core services) so that core services can provide satisfaction, additional services may be reflected in the mix

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БОЧКОВ, П. В. "EVALUATION OF HOTEL SERVICE ACTIVITIES." Экономика и предпринимательство, no. 11(148) (May 13, 2023): 704–8. http://dx.doi.org/10.34925/eip.2022.148.11.135.

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Актуальность темы исследования обусловлена тем, что в нынешнем динамично развивающемся мире нужно предлагать новые усовершенствованные услуги клиенту, которые позволят выделиться среди конкурентов, особенно в сфере сервиса. Дополнительные услуги повышают интерес к предприятию и тем самым увеличивают прибыль. На данный момент лучшее время для анализа деятельности предприятия, выявления его слабых сторон и предложения мероприятий для улучшения деятельности. The relevance of the research topic is due to the fact that in today's dynamically developing world it is necessary to offer new and improve

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SUKSUTDHI, Thanasit, and Watsida BOONYANMETHAPORN. "AN EXPLORATORY FACTOR ANALYSIS OF THAINESS EXPERIENCE-CENTRIC SERVICE CONSTRUCTION FOR BOUTIQUE HOTEL GUESTS." GeoJournal of Tourism and Geosites 40, no. 1 (2022): 96–103. http://dx.doi.org/10.30892/gtg.40111-807.

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The COVID-19 outbreak has inevitably impacted the global hotel industry, which will result in a shift from traditional services to personalized and specialized services to reduce the confrontation. This study was to examine the characteristics of Thainess experience-centric service (TECS), based on the perspective of boutique hotel guests during the COVID-19 pandemic, to develop and test scales for measuring TECS, a new component of boutique hotel services in Thailand. The quantitative method was administered. Multi-stage sampling was approached, and questionnaires were used to collect data fr

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NIKOLAICHUK, Olha, Victoria IVANAGA, and Anna LAPTEVA. "ASSESSMENT OF THE COMPETITIVENESS OF HOTEL AND RESTAURANT INSTITUTIONS OF KRYVY RIG." Herald of Khmelnytskyi National University 302, no. 1 (2022): 58–63. http://dx.doi.org/10.31891/2307-5740-2022-302-1-9.

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The purpose of the study is to assess the competitiveness of hotels and restaurants in the regional market of Kryvyi Rih. The competitiveness of hotel and restaurant establishments in the regional market of Kryvyi Rih is analyzed. The analysis was conducted according to the following criteria: range of additional services, design, pricing policy, food outlets, availability of loyalty programs, level of service, location. A comparative analysis of the number of research institutions was conducted. It is established that the largest range of rooms among the analyzed. establishments in Kryvyi Rih

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Galičić, Vlado, and Slobodan Ivanović. "PREREQUISITES TO THE SUCCESS OF HOTEL PRODUCTS." Tourism and hospitality management 13, no. 3 (2007): 557–70. http://dx.doi.org/10.20867/thm.13.3.3.

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Actual basic characteristics of tourist movements of globalization, standardization, market segmentation and computerization, impose to the responsible managers the need of defining that kind of hotel product which would be so attractive with its content to find that part of the consumers which will finally consume that product. This fact goes in favor to the fact that for the entire hotel offer is important the element of exploration of tourist market and defining the segment of tourist demand which has to draw attention, wake up the interest, provoke the desire and initiate on the action wit

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Pandyak, I. "Features of development of sphere of hospitality are in city Lviv in Austrian and Austrian and Austro-Hungarian periods (1772-1918)." Visnyk of the Lviv University. Series Geography 2, no. 43 (2013): 255–62. http://dx.doi.org/10.30970/vgg.2013.43.1722.

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History of becoming and development of hotel sphere of city of Lviv is analysed in the period of origin of the first hotels, profitable houses and their greatest development during the Austrian and Австро-угорського periods, basic factors that stipulated forming and development of types of establishments of sphere of hospitality during the investigated period are distinguished. Development of services, quality of service, feature of an architectonically-plan organization of hotel building, is described. Key words: hotel economy, infrastructure of hospitality, types of establishments of placing

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Parulian, Edison, Yusdiana Yusdiana, and Shamir Hasyim Syarif. "Determining Consumer Preferences In Choosing Low Budget Accommodation Services In Medan City With Choice-Based Conjoint (CBC) Analysis." Golden Ratio of Data in Summary 4, no. 2 (2024): 145–49. http://dx.doi.org/10.52970/grdis.v4i2.532.

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The hotel accommodation service industry in Medan City has witnessed significant growth following the pandemic, driven by increased business and tourism activities. With over 200 hotels in the city, there is a notable presence of middle-class hotels offering affordable prices. This study aims to determine consumer preferences in choosing low-budget accommodation services using Choice-Based Conjoint (CBC) analysis. The CBC method presents consumers with a series of menus featuring different hotel attributes, such as location, facilities, and price, to identify which attributes most influence th

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MAKUSHEVA, Olga N., and Elena E. KONOVALOVA. "Modern marketing tools for the promotion of hotel services." Service plus 18, no. 3 (2024): 186–200. https://doi.org/10.5281/zenodo.14510500.

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Market dynamism, the international situation and active state support for tourism and the hospitality industry from the state within the framework of national projects have pushed hotel management to go beyond the traditional provision of overnight accommodation, actively diversifying activities and offering a wide range of services for all categories of visitors. The modern consumer, spoiled by innovative technologies, is unlikely to pay attention to a means of placement that has not marked its place in the media space. A potential guest will choose the hotel's telephone booking system, havin

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Pandyak, Igor. "Hotel industry of Lviv: historical background, current status, trends of development." Visnyk of the Lviv University. Series Geography, no. 47 (November 24, 2014): 209–16. http://dx.doi.org/10.30970/vgg.2014.47.960.

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Historical and socio-economic predictors of the first hotels in Lviv in Austria-Hungarian period were shown. Formation and development of hospitality area in Polish, Soviet and independent Ukraine periods were analysed. The factors that influenced the changes of quantitative and functional parameters of the hotel industry during the retrospective and modern development were characterized. Significant impact of socio-economic and political factors on the change of number of hotel enterprises, their sizes and forms of organization was revealed. The most attention was focused on the investigation

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Ivanov, Andrii, and Ihor Boryslavsky. "FEATURES OF BUSINESS PROCESS MANAGEMENT IN THE HOTEL INDUSTRY." Development of Management and Entrepreneurship Methods on Transport (ONMU) 80, no. 3 (2022): 124–38. https://doi.org/10.31375/2226-1915-2022-3-124-138.

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The article examines the peculiarities of business process management in the hotel industry. It was found that the model that combines business processes in the hotel industry includes three main processes ‒ provision of accommodation, food services and, depending on the category of the temporary accommodation facility, additional services.It has been proven that management business processes consist of: management, marketing and financial processes, the main (accommodation, food and additional services (entertainment, wellness, business services, etc.) create the value of the hotel service/go

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Putra, Fawwaz, and Yoyon Supriadi. "Tinjauan Atas Pengadaan Pembelian Barang Di Bagian Purcashing Pada The Alana Hotel Sentul." Jurnal Ilmiah Pariwisata Kesatuan 4, no. 2 (2023): 101–10. http://dx.doi.org/10.37641/jipkes.v4i2.2072.

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The Finance and Accounting Department consists of several parts that are interconnected in the goods procurement process, one of which is the Purchasing Department. The role of the Purchasing Department in a hotel is to be responsible for the process of sourcing and procuring goods or services to assist production functions in hotel operational activities with applicable Standard Operating Procedures (SOP). Procurement activities are one of the basic functions of a company or hotel. This procurement function is said to be basic because a company will not be able to operate properly without thi

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Matheos, Militia, Stanly W. Alexander, and Meily Y. B. Kalalo. "Analisis penetapan tarif kamar menggunakan metode activity based costing pada Merapi Merbabu Hotel Bekasi." Manajemen Bisnis dan Keuangan Korporat 2, no. 2 (2024): 159–66. http://dx.doi.org/10.58784/mbkk.144.

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Every hotel has the same goal, namely increasing sales of room services at a high percentage level. One way that management can take to achieve a high percentage level is by setting appropriate room prices. The purpose of this research is to find out the calculations for Merapi Merbabu Hotel Bekasi, whether in the process an appropriate calculation of the basic price of service products has been realized, and has taken into account the actual costs absorbed. The type of research used in this research is descriptive qualitative research. Data collection techniques use interviews, observation an

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Shchetinina, K. I. "INNOVATIVE CONCEPTS IN HOTEL BUSINESS: INTERNATIONAL AND RUSSIAN EXPERIENCE." MGIMO Review of International Relations, no. 4(31) (August 28, 2013): 257–66. http://dx.doi.org/10.24833/2071-8160-2013-4-31-257-266.

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According to the experts of PricewaterhouseCoopers Company, hotel segment in Russia in 2013 year is about to develop and increase sales, despite crisis preconditions and an ambiguous economic situation in the world. The innovative hotel concept is one of the most popular subjects among hotel real es-tate developers and hotel operators. Indeed the innovative hotel concept is an additional way of promoting hotel services. Leading international and Russian engineers acquire experience in creating a unique hotel concept: both in premium and economy class. The article describes such forms of innova

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Ustik, Tetiana, and Viktoriia Deli. "Conceptual basis for the development of marketing in the hotel and restaurant industry." Actual problems of innovative economy and law 2024, no. 3 (2024): 108–14. http://dx.doi.org/10.36887/2524-0455-2024-3-20.

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Globalization, crisis transformations in the service sector, falling consumer demand, oversupply in the market of hotel and restaurant services, and intensified competition actualize the solution of the scientific task of improving marketing concepts by the external challenges of an unstable business environment. The study aims to research, generalize, and develop theoretical and methodological approaches to forming an adequate conceptual basis for developing marketing activities for hotel and restaurant enterprises in the regional market of tourist services. It is determined that the marketin

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Blahopoluchna, A. H., I. M. Kyryliuk, and N. O. Liakhovska. "STRATEGY OF DEVELOPMENT OF HOTEL AND RESTAURANT ENTERPRISES IN THE CONDITIONS OF UNCERTAINTY OF MARKET ENVIRONMENT." Economies' Horizons, no. 1(19) (March 31, 2022): 39–46. http://dx.doi.org/10.31499/2616-5236.1(19).2022.259401.

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In modern realities, hotel enterprises operate in conditions of uncertainty, which is associated with rapid changes in the market environment. In order for the hotel business to be able to survive and implement their services in the long run, it is necessary to effectively implement the process of strategic management. Properly chosen development strategy will allow hotel companies to determine the priority of certain services that will be provided in certain specific situations. The strategic development of hotel enterprises in conditions of uncertainty is currently a topical issue, bec

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