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1

Merrier, Patricia. Basics of business communication. South-Western Pub., 1993.

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2

Vincent, Lesikar Raymond, and Lesikar Raymond Vincent, eds. Basic business communication. Irwin, 1993.

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3

Lesikar, Raymond Vincent. Basic business communication. 3rd ed. R.D. Irwin, 1985.

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4

Lesikar, Raymond Vincent. Basic business communication. 6th ed. Irwin, 1992.

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5

Lesikar, Raymond Vincent. Basic business communication. 4th ed. Irwin, 1988.

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6

Searles, George J. Workplace communications: The basics. 4th ed. Pearson Longman, 2009.

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7

Searles, George J. Workplace communications--the basics. Allyn and Bacon, 1999.

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8

D, Pettit John, and Flatley Marie Elizabeth, eds. Lesikar's basic business communication. 8th ed. Irwin/McGraw-Hill, 1999.

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9

Lesikar, Raymond Vincent. Lesikar's basic business communication. 7th ed. Irwin, 1996.

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10

L, Young Ray, and Jones Christopher G, eds. Basic business English and communication. Prentice-Hall, 1986.

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11

Kon'kov, Vladimir, and Tat'yana Surikova. Linguistic foundations of business communication. INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/1062745.

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In the textbook, in section I, the norms and standards of the official business style, genre templates, rules for preparing documents, and the basics of business ethics are set out in a simple, accessible form. It highlights aspects of business communication that, despite their importance, are not reflected in manuals on similar topics. This is information about the problems of adequate understanding of information, working with business terminology, and also gives an assessment of business jargon. Special attention is paid to the forms of information compression in the business text. The theoretical positions are illustrated by relevant examples from various areas of institutional communication. 
 Section II offers a system of exercises for working with the voice as the main tool of business communication. This is the development of good diction and correct reading skills, exercises for mastering the basic rules of Russian orthoepy. Recommendations are given for preparing for a successful oral presentation. The features of phrase construction, the length of the phrase, contact-setting means, the rhetorical potential of the influencing speech, working with special vocabulary and digital information are considered.
 Meets the requirements of the federal state educational standards of higher education of the latest generation. 
 For undergraduate students studying in management-related specialties.
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12

Kesterson, Randy K. The Basics of Hoshin Kanri. CRC Press is an imprint of Taylor & Francis Group, an informa business, 2015.

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13

Zhukova, Evgeniya, Tat'yana Suvorova, Irina Il'ina, and Iskra Kosmarskaya. Business communication and cross-cultural communication. INFRA-M Academic Publishing LLC., 2023. http://dx.doi.org/10.12737/1859082.

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The workshop is an addition to the textbook "Business communication and cross-cultural communication" and includes practice-oriented tasks that can be carried out online in all sections of the textbook. The workshop contains three sections, 10 chapters and consists of group and individual tasks, business games, analysis of video clips and discussions, reflection exercises aimed at developing skills in the sections "Cross-cultural communication as the interaction of different cultures", "Business communication as the basis of cross-cultural communications", "Ethical standards in professional activity". A special feature of the workshop is a detailed description of the methodology of conducting classes online to form students' practical experience on each topic of the workshop. The publication is provided with parables and tales for the successful entry of students into the subject of the lesson. At the end of each chapter, tasks are given for self-completion in order to more fully immerse yourself in the specifics of cross-cultural business communications.
 The workshop contains: 40 training sessions; 83 video clips illustrating business communication and cross-cultural communication; 200 exercises, business and role-playing games for interactive interaction adapted to the online format; 300 tasks for self-completion.
 Meets the requirements of the federal state educational standards of higher education of the latest generation.
 For undergraduate students studying in the areas of "Economics", "Management", "Personnel Management", "State and Municipal Management", "Business Informatics", "Trade", "Commodity Science", "Housing and communal infrastructure", as well as for anyone interested in business problems cross-cultural communications.
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14

Pivovarov, Aleksandr. Business communication: theory and practice. 2nd ed. Publishing Center RIOR, 2022. http://dx.doi.org/10.29039/01913-9.

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The purpose of studying the textbook is to increase the level of communicative competence in business communication. The focus is on the basic form of business communication, from which all its other varieties have arisen — business conversation. All stages of a business conversation are considered in detail — establishing contact, problem orientation, discussion and decision-making, as well as opposition to manipulation and assertive behavior. The updated edition includes a chapter on business e-mail correspondence and features of Internet communication. Each chapter is provided with exercises and practical tasks.
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15

(Organization), LearningExpress, ed. Office correspondence made easy: Master the basics of business letters, memos and e-mail for all occasions. Learning Express, LLC, 2008.

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16

Romanova, Yuliya, Pavel Muzychkin, Nataliya Zhenova, et al. Modern information and communication technologies for successful business. INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/1073931.

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The textbook contains a verified set of materials about the opportunities and technologies of doing business on the global Internet.
 Technologies and means of the electronic market, electronic cash flows and possibilities of their management are considered. Special attention is paid to the issues of site construction: tips and step-by-step instructions are given for the direct creation of a site, setting a task and implementing it to order, as well as numerous opportunities and tools for promoting a site on the web. The basics of the security of electronic business activity are presented. The material is presented in a clear and accessible form.
 For students and undergraduates of various profiles, studying in the fields of "Economics" and "Management", graduate students, as well as entrepreneurs who want to promote their business via the Internet.
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17

Lesikar, Raymond Vincent. Basic business communication: Skills for empowering the internet generation. 9th ed. McGraw-Hill/Irwin, 2002.

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18

Henk T. van der Molen. Communication in organizations: Basic skills and conversation models. Psychology Press, 2005.

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19

Mankovskaya, Zoya. English for business communication: role-playing games on management. INFRA-M Academic Publishing LLC., 2015. http://dx.doi.org/10.12737/11161.

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The manual forms skills prepared and unprepared
 business language in English on the basis of the deep preliminary
 studying of lexical and grammatical difficulties of role business communication.
 The grant offers role-playing games on subjects: employment, business meetings
 and discussions, work with clients and suppliers, professional development
 personnel, informal communication.
 It is recommended for a wide range of bachelors, masters and graduate students,
 trained according to the Economy programs 38.03.01, 38.03.02 "Management",
 38.03.03 "Human resource management".
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20

Claire, Meirowitz, and Meirowitz Claire, eds. Thinking of blogging?: Some basic ideas about getting started effectively. FTPress Delivers, 2010.

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21

Williams, Joseph M. Style: The basics of clarity and grace. Pearson Longman, 2009.

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22

Williams, Joseph M. Style: The basics of clarity and grace. Longman, 2003.

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23

Glahn, Richard. Kommunikation im globalen Geschäftsleben: Selbst- und Fremdbilder als Quellen interkultureller Missverständnisse, als Basis für die Ermittlung von Handlungsbedarf und als Chancen für Wettbewerbsvorteile. P. Lang, 2005.

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24

Nadyeina, Tatyana, Lyubov Goncharova, Oskar Goykhman, and Mariya Koshlyakova. Business communication in the service: documentary, speech, branding, and advertising technologies. INFRA-M Academic Publishing LLC., 2017. http://dx.doi.org/10.12737/24602.

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Comprehensive study guide includes the basic content of a number of disciplines of the professional cycle, necessary for development of skills of referencing, annotating and composing business texts with the aim of providing intellectual services in the course of internal administration and promotion of the organization in the process of external communication.
 Meets the requirements of Federal state educational standard of higher education of the last generation.
 Designed for bachelors and masters in training areas "Service", "Advertising and public relations"; may be used when training in similar areas and obtaining additional education, as well as those who would like to work or works in the area of provision of services of an intellectual nature as administrators (secretaries and office managers), secretaries, assistants supervisor, speech writers or image-makers.
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25

Black, Cathie. Basic Black. Crown Publishing Group, 2007.

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26

Naumov, Vladimir. Markets information and communication technology and sales organization. INFRA-M Academic Publishing LLC., 2020. http://dx.doi.org/10.12737/21026.

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In the textbook sets out the basic information about the structure of markets, information and communication technologies (ICT), the methods of their research, assessing the attractiveness and forecasting, criteria and methods of segmentation. Deals with the organization of the sales Department of an IT company, involving analysis of organizational forms, population division, methods of remuneration and non-material incentives for experts dealing with sales of ICT products. Sets out the methodology for strategic sales of complex IT solutions, the technique of negotiation and the basics of neurolinguistic programming.
 The textbook pays attention to the peculiarities of the sales and promotion of ICT products through the Internet, the possibilities of the use of CRM systems. The principles of the organization of partnerships with clients. This methodical approaches to the assessment of the efficiency of the sales Department of an IT company and its sales staff. Discusses the economic evaluation of the project implementation in selling IT solutions.
 The textbook is prepared in accordance with the requirements of Federal state educational standard of higher education of the last generation.
 Designed for students enrolled in training 38.03.05 "Business-Informatics", but it can be useful to students from other disciplines and practitioners working in the field of information and communication technologies.
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27

Merrier, Patricia. The Basics: Business Communication: Business Communication. 3rd ed. South-Western Educational Pub, 2005.

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28

Figgins, R., S. P. Golen, and C. G. Pearce. Business Communication Basics (Wiley Series in Business Communications). John Wiley and Sons (WIE), 1987.

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29

The Basics: Business Communication (The Basics). 2nd ed. South-Western Educational Pub, 2000.

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30

Greenberg, Cindy. Communication Basics: Principles and Practice. Kendall Hunt Publishing Company, 2019.

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31

Greenberg, Cindy. Communication Basics: Principles and Practice. Kendall Hunt Publishing Company, 2014.

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32

Greenberg, Cindy. Communication Basics: Principles and Practice. Kendall Hunt Publishing Company, 2020.

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33

Daniels, Orr, and Carol Henson. The Basics: Proofreading: A Programmed Approach (Basics). 4th ed. South-Western Educational Pub, 2002.

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34

Searles, George J. Workplace Communication: The Basics, Global Edition. Pearson Education, Limited, 2015.

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35

Orr, Dona, H. Francis Daniels, and Carol Henson. The Basics: Proofreading: A Programmed Approach (Basics of Proofreading). 4th ed. South-Western Educational Pub, 2002.

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36

Basic Business Communication. unknown publisher, 1999.

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37

Basic Business Communication. 7th ed. Mcgraw-Hill College, 1995.

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38

Lesikar. Basic Business Communication. McGraw-Hill Education, 1998.

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39

Basic business communication. tata mcgraw hikk education private limited, 2009.

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40

Basic Business Communication. McGraw-Hill Ryerson Higher Education, 1999.

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41

Basic business communication. 5th ed. Irwin, 1991.

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42

Searles, George J. Workplace Communications: The Basics. Pearson Education, Limited, 2010.

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43

NABORS, Victoria. Know What I'm Saying... ?!? Basics of Speech Communication. Kendall Hunt Publishing Company, 2018.

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44

Jung, Yeonkwon. Basics of Organizational Writing: A Critical Reading Approach. Lang AG International Academic Publishers, Peter, 2013.

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45

Jung, Yeonkwon. Basics of Organizational Writing: A Critical Reading Approach. Lang AG International Academic Publishers, Peter, 2013.

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46

Cox, Barbara. Vocabulary Basics for Business (NetEffect Series). Prentice Hall, 2002.

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47

Jane, Watson, ed. Write on!: Business writing basics. Self-Counsel Press, 1998.

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48

Searles, George J. Workplace Communications: The Basics. Pearson Education, Limited, 2012.

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49

Searles, George J. Workplace Communications: The Basics. Pearson Education, Limited, 2019.

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50

Lesikar. Basic Business Communication Workbook. Richard D Irwin, 1987.

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