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Dissertations / Theses on the topic 'Behavioural intentions'

Author: Grafiati

Published: 4 June 2021

Last updated: 20 February 2023

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1

Al, Zaidi Mazin M. "Cyber security behavioural intentions for trade secret protection." Thesis, University of Warwick, 2017. http://wrap.warwick.ac.uk/108526/.

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Trade secrets have become an important aspect of competitive advantage for new and established businesses in the new digital economy. This is particularly true in corporate venturing, where most corporates rely on new entrepreneurial ventures with creative ideas to drive innovation and fuel growth. In this manner, these corporates run corporate venturing units such as corporate accelerators to support entrepreneurs creating new ventures. During the accelerated pace of venturing, trade secrets become the core intangible asset that requires protection for any new venture. Yet, people remain the

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2

Nunes, Luís Saboga. "Web-assisted tobacco intervention in Portuguese: intentions to make behavioural changes and behavioural changes." Doctoral thesis, Universidade Nova de Lisboa. Escola Nacional de Saúde Pública, 2011. http://hdl.handle.net/10362/9898.

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ABSTRACT - The problem of how to support “intentions to make behavioural changes” (IBC) and “behaviour changes” (BC) in smoking cessation when there is a scarcity of resources is a pressing issue in public health terms. The present research focuses on the use of information and communications technologies and their role in smoking cessation. It is developed in Portugal after the ratification of WHO Framework Convention on Tobacco Control (on 8 November 2005). The prevalence of smokers over fifteen years of age within the population stood at 20.9% (30.9% for men and 11.8% for women). While the

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Ren, Min. "Behavioural intentions in the motel industry : an empirical analysis." Diss., Lincoln University, 2008. http://hdl.handle.net/10182/1097.

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The New Zealand hospitality sector has become increasingly competitive in the past decade. The increase in competition has prompted motel management to focus on generating favourable customers’ perceptions of their service as favourable perceptions encourage repeat purchase. Strategically, retaining existing customers and attracting new customers will be critical if motels are going to remain profitable in New Zealand’s competitive accommodation market. There is a conceptual gap in the marketing literature as there has been very limited published research on service quality, value, customer s

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4

Dearing, Gemma. "Young children's pro-social behavioural intentions towards obese peers." Thesis, University of Leeds, 2018. http://etheses.whiterose.ac.uk/22328/.

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Stigma against obesity has been demonstrated in children as young as 3 years old. Previous research has emphasised the negative attitudes displayed by young children towards peers with obesity however, far less consideration has been given to positive social interactions, such as pro-social behaviour. The aim of this study was to further explore young children’s attitudes towards peers with obesity across a range of pro-social behaviours. Young children (aged 4-6 years old, n=72) were asked to select characters with either healthy weight or obesity in a story involving different pro-social sce

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5

Janowski, Ingo M. "Cross-Cultural Consumer Perceptions and Behavioural Intentions towards Adventure Tourism." Thesis, Griffith University, 2022. http://hdl.handle.net/10072/418256.

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Adventure tourism is considered a cornerstone of the tourism industry by the World Tourism Organisation and has experienced rapid growth prior to the COVID-19 pandemic. This growth was facilitated by ever more diversified consumer demand for adventure tourism, with a fusion of traditional Western markets and emerging Eastern markets that increasingly seek active outdoor experiences. Due to their nature-based location, adventure tourism experiences are expected to also be in high demand as part of the recovery of international travel from the pandemic. Yet, research that examines consumers’ adv

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6

Engler, Yola Celine Gertrud. "Essays on intentions and social preferences." Thesis, Queensland University of Technology, 2016. https://eprints.qut.edu.au/96481/1/Yola%20Celine%20Gertrud_Engler_Thesis.pdf.

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This thesis presents three essays on social preferences and the influence of the intentions of another party. All studies investigate reciprocity and its relevance but do so in different strategical settings. In doing so, crucial factors for enhancing social relationships are determined and examined. The first study examines the role of reciprocity during a bargaining process. It turns out that adopting too tough a bargaining stance can lead to worse outcomes. The second essay investigates complex 'revealed intentions' and finds that intention-based benevolence is more than just repaying ano

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Choi, Ki Jung. "Understanding Post-adoption Behavioural Intentions of Mobile Travel App Users." Thesis, Griffith University, 2018. http://hdl.handle.net/10072/382739.

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The growth in smartphones and mobile connectivity has seen a corresponding increase in mobile applications (apps). One area of growth has been travel apps, which enable people to plan travel, make bookings, or access information. The tourism industry has invested considerable resources and funds into travel apps that aim to improve the traveller experience. However, for their investments to be profitable, the industry must ensure that after the initial adoption, travel apps are continuously used as intended and are recommended by travellers to others. Thus, building on the expectationconfirmat

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8

Wu, Hung-Che. "An empirical study of behavioural intentions in the Taiwan hotel industry." Lincoln University, 2009. http://hdl.handle.net/10182/1793.

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The issue of behavioural intentions has attracted the attention of hotel marketers and academics because favourable behavioural intentions help hotels to retain customers. The marketing literature has identified that service quality, perceived value, image, customer satisfaction and demographic variables are significant determinants of behavioural intentions. This suggests that behavioural intentions are a multi-dimensional concept. Despite the importance of behavioural intentions, there is limited research on this construct in the hotel industry. The aim of this research was to gain an empiri

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9

Husnu, Senel. "Imagining intergroup contact : cognitive and affective routes to enhanced behavioural intentions." Thesis, University of Kent, 2009. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.509638.

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Fong, Sharon Mei Chan. "Examining re-patronising intentions formation : the intention-as-wants model." University of Western Australia. Graduate School of Management, 2008. http://theses.library.uwa.edu.au/adt-WU2008.0020.

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Competition in the mobile services industry is intense, with players in the industry offering generally similar subscription plans. Opportunities are few for differentiating one service provider from another. In the light of prior research suggesting value is multi-dimensional, the present study, which examines how these dimensions impact customer satisfaction and repurchase intentions, provides differentiation opportunities for mobile service providers through focusing on value dimensions that are important to customers. Of six perceived value dimensions examined in the present research, valu

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11

Cao, Jing. "A structural equation model of customers' behavioural intentions in the Chinese restaurant sector." Thesis, University of Newcastle Upon Tyne, 2012. http://hdl.handle.net/10443/1504.

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The aim of this study is to develop a structural equation model (SEM) of customers’ behavioural intentions towards restaurant patronage in China. The study is set in the economic context of the Chinese open door policy of 1978 and the emergence of a service sector and middle class consumers with higher disposable incomes. The conceptual SEM is developed from the existing literature on customer loyalty, which includes constructs of perceived quality, sacrifice, perceived risk, perceived value, the Chinese cultural value of face, satisfaction, reputation, trust and behavioural intentions. A set

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Surovaya, Ekaterina. "Exposure effects of consumer-generated advertising on audience attitudes, recall and behavioural intentions." Thesis, University of Canterbury. School of Management, Marketing and Entrepreneurship, 2015. http://hdl.handle.net/10092/10868.

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Over the past decade, the networked information environment has increased consumers’ autonomy and brought radical change to the advertising industry. Now individual consumers can reach millions of others around the world and advise them on well-known brands through home-produced video-ads, which was not as accessible in a previous era dominated by one-way marketing. The overall objective of this thesis was to examine the attitudinal, behavioural and recall effects of consumer-generated advertising (CGA) on viewing audiences. This was achieved by implementing an exploratory sequential mixed met

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13

Spies, Sumari. "An empirical investigation of secondary school students' behavioural intentions to use digital textbooks." Diss., University of Pretoria, 2017. http://hdl.handle.net/2263/64818.

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The education sector has seen many technological changes over the last decade, all with the aim of improving learning efficiency and academic performance. These technological advancements are possible, with students now being capable of and familiar with using digital devices to share files and create content. One such advancement has been the use of digital textbooks, with a prediction that they will be used more than printed textbooks in the future. Whilst the use of digital textbooks offers many advantages, whether or not students will have positive behavioural intentions towards using book

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Aichelburg, Clarisse. "Properties of intentions and their effects on prospective memory : behavioural and fNIRS studies." Thesis, University College London (University of London), 2018. http://discovery.ucl.ac.uk/10050036/.

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Intentions are things we want to do in the future (e.g. post a letter). The ability that allows us to form, maintain and execute delayed intentions is referred to as prospective memory. The first aim of my research was to explore whether the lateral increase and medial decrease in prefrontal cortex activity associated with prospective memory, as demonstrated in previous neuroimaging studies, can be replicated using functional-near infrared spectroscopy (fNIRS). Study 1 only found neural difference between intentions related to objects (non-social cues) and intentions related to faces (social c

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Jonker, Chanel. "Millennial consumers’ complaint behavioural intentions following service failure in the online clothing retail context." Diss., University of Pretoria, 2021. http://hdl.handle.net/2263/78558.

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Researchers in consumer complaint behaviour agree that consumers’ complaint intentions are influenced by online service failures. These online service failures include delivery problems, payment security problems, web-page navigational problems, product information problems, and customer service problems. Online service failures cause customer dissatisfaction that could trigger consumer complaint behaviour. Most consumer complaint behaviour researchers concur that the purchasing environment primarily influences consumers’ complaint behavioural intentions. Relevant literature on Millennial cons

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White, Christopher James, and Christopher white@rmit edu au. "Moving forward in service research: a conceptual and empirical contribution." RMIT University. Economics, Finance and Marketing, 2008. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20080604.161349.

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The broad aim of this research program was to advance theoretical and practical knowledge of service quality, customer satisfaction and loyalty intentions. This was achieved by refining existing models or concepts, testing relationships between constructs that have not previously been examined, or applying constructs that have been well understood in a specific academic domain, in a service industry context. The current research program began in 2003 with the first published output appearing in 2004. The program was completed in 2007. It consists of nine peer reviewed publications that h

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Fleva, Eleni. "Atitudes and behavioural intentions of typically developing adolescents towards their peers with Asperger syndrome." Thesis, University of Reading, 2013. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.606948.

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Children with Asperger Syndrome (AS) are often educated in mainstream school along with their typically developing (TD) peers. Despite physical inclusion, however, these students are not always socially accepted by their TD peers and they are often the targets of negative behavior especially during adolescence. Negative behaviours towards peers with disabilities may result from ignorance about their condition or the lack of contact with them. The broad aim of this thesis is to explore the attitudes and behavioural intentions of TD adolescents towards hypothetical peers with AS and to identify

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El, Haddad Rania. "The implementation of Hotel revenue management practices and the implications on customers' behavioural intentions." Thesis, University of Surrey, 2010. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.527012.

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Amarant, Arlene. "An investigation into the environmental knowledge, attittudes and behavioural intentions of elementary school students." Thesis, Curtin University, 2006. http://hdl.handle.net/20.500.11937/898.

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This study was designed to find out elementary students knowledge about the environment, their attitudes towards helping the environment and what they actually have done to help the environment. Specifically, during the northern spring of 2002 all grade-4 and grade-5 students in one public elementary school in Miami-Dade County, Florida were administered the Children's Environmental Attitude and Knowledge Scale (CHEAKS) instrument. In 2002, some students in both grade levels interviewed each other in pairs to determine why they answered the way they did on the CHEAKS instrument. In the intervi

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Amarant, Arlene. "An investigation into the environmental knowledge, attittudes and behavioural intentions of elementary school students." Curtin University of Technology, Science and Mathematics Education Centre, 2006. http://espace.library.curtin.edu.au:80/R/?func=dbin-jump-full&object_id=16915.

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This study was designed to find out elementary students knowledge about the environment, their attitudes towards helping the environment and what they actually have done to help the environment. Specifically, during the northern spring of 2002 all grade-4 and grade-5 students in one public elementary school in Miami-Dade County, Florida were administered the Children's Environmental Attitude and Knowledge Scale (CHEAKS) instrument. In 2002, some students in both grade levels interviewed each other in pairs to determine why they answered the way they did on the CHEAKS instrument. In the intervi

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Kingston, Deborah. "How do differential conceptualisations of voice-hearing influence attributions and behavioural intentions towards voice-hearers?" Thesis, University of Lincoln, 2014. http://eprints.lincoln.ac.uk/18967/.

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Background: Stigmatisation negatively affects those being stigmatised. Anti-stigma campaigns suggest that biogenetic explanations reduce attributions of personal responsibility towards those with a mental illness. This study focused on one experience: Voice-hearing, which is associated with mental illness, namely schizophrenia, but may be considered to be a common experience, as at least 10% of the general population will hear voices at some point in their lives. There are multiple theories on the mechanisms that underlie voice-hearing experiences. However, each theory has strengths and limita

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Martin, David Spencer. "Cognitive scaling, emotions, team identity and future behavioural intentions an examination of sporting event venues /." Auburn, Ala., 2007. http://repo.lib.auburn.edu/07M%20Dissertations/MARTIN_DAVID_16.pdf.

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Swift, Judy Anne. "Perceptions of obesity as a health risk : psychometric scale development and relationship with behavioural intentions." Thesis, University of Nottingham, 2006. http://eprints.nottingham.ac.uk/11834/.

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Obesity represents a serious threat to health which can be reduced by volitional control of eating and physical activity behaviour. Social cognition theories propose that such behaviour is influenced by cognitions regarding its desirability. The role of obesity outcome expectancies in predicting weight control behaviour has not been established and there are no psychometrically sound measures of these constructs. This thesis aimed to investigate the relationship between knowledge and beliefs regarding obesity's consequences and weight control Intentions in obese patients. The Obesity Risk Know

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Al-Aulamie, Abdullah. "Enhanced technology acceptance model to explain and predict learners' behavioural intentions in learning management systems." Thesis, University of Bedfordshire, 2013. http://hdl.handle.net/10547/323773.

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E-learning has become the new paradigm for modern teaching moreover, the technology allows to break the resurrection of time and place by enabling people to learn whenever and wherever they want. In information system research, learners' acceptance of e-learning can be predicted and explained using technology acceptance models. This research developed enhanced technology acceptance model to explain students' acceptance of learning management systems (LMSs) in Saudi Arabia. The research model aims to investigate the viability of TAM constructs in a nonwestern country. Moreover, due to the cultu

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Tam, Jackie L. M. "An investigation of the relationships between service quality, customer satisfaction, perceived value and behavioural intentions." Thesis, Aston University, 2000. http://publications.aston.ac.uk/10738/.

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Customer satisfaction and service quality are two important concepts in the marketing literature. However, there has been some confusion about the conceptualisation and measurement of these two concepts and the nature of the relationship between them. The primary objective of this research was to develop a more thorough understanding of these concepts, and a model that could help to explain the links between them and their relationships with post-purchase behaviour. A preliminary theoretical model was developed, based on an exhaustive review of the literature. Following exploratory research, t

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McDonald, Lynette M. "Impact of Communicated Company Accounts During Various Crises on Consumer Emotions, Attitudes and Behavioural Intentions." Thesis, Griffith University, 2006. http://hdl.handle.net/10072/367079.

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Despite the fact that major crises cost companies many millions of dollars in lost sales, damaged reputation, and reduced market share annually, there is little research on consumers' reactions to company crises. In fact, no research has investigated - from a consumer's perspective - the range of thoughts, feelings and actions consumers have in response to a product or service crisis. This creates a problem for firms, both in their understanding of how and why consumers react to a crisis, and in their management of the crisis to reduce negative reactions from current and prospective consumers,

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Atherton, Penelope. "Beliefs, attitudes and behavioural intentions of general medical practitioners toward adult survivors of child sexual abuse /." Title page, contents and abstract only, 1994. http://web4.library.adelaide.edu.au/theses/09P.M/09p.ma869.pdf.

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Chen, Wen-Hui. "Determinants of internet banking adoption by corporate customers : a study of behavioural intentions in Taiwanese businesses." Thesis, University of Warwick, 2014. http://wrap.warwick.ac.uk/61915/.

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The aim of this thesis is to investigate the determinants of the behavioural intention of Internet banking adoption among individual members of a corporate customer’s buying centre, and to compare the difference between adopters (corporate customers) and non-adopters (companies that do not currently use Internet banking) with an emphasis on the factors that influence the adoption of Internet banking (IB). Five theoretical models were applied: theory of reasoned action (TRA), theory of planned behaviour (TPB), technology acceptance model (TAM), decomposed theory of planned behaviour (DTPB), and

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Treurnicht, Francisca Arabelle. "Consumers’ motives for complaint behavioural intentions following in-store service failures in the clothing retail context." Diss., University of Pretoria, 2020. http://hdl.handle.net/2263/78557.

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Globalisation, together with increased competition amongst retailers, has applied immense pressure on retailers to become more consumer-orientated. Retailers are, consequently, trying to differentiate their offerings by providing improved services to their consumers to obtain a competitive advantage. Service failure is, however, inevitable. An unfavourable service encounter (service failure) mostly leads to dissatisfaction. A consumer’s response to dissatisfaction is referred to as “consumer complaint behaviour”. Consumers’ complaint action can be categorised into three response behaviours nam

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Mackay, Nedia 1980. "The interrelationship between selected customer relationship management initiatives, customer satisfaction and behavioural intention / N. Mackay." Thesis, North-West University, 2013. http://hdl.handle.net/10394/8766.

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South African short-term insurers are finding it increasingly more difficult to maintain their market value amidst unpredictable and erratic economic conditions. In addition, the short-term insurance industry is faced with two major challenges: the growing number of direct short-term insurers entering the industry, and the significant decline in customer retention rates. Based on the literature review, it was found that these challenges present short-term insurers with a strategic imperative – they need to adopt a CRM approach, incorporating an integrated customer focus aimed at developing lon

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Gray, Beverley Ann. "The influence of service quality perceptions and customer satisfaction on patients' behavioural intentions in the healthcare industry." Thesis, Nelson Mandela Metropolitan University, 2007. http://hdl.handle.net/10948/514.

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Healthcare today has become a competitive industry, not only locally, but on a global level as well. In the South African economy the healthcare sector presently offers healthcare seekers two options to satisfy their healthcare needs – either through private business enterprises in the private sector or public enterprises in the public sector. Likewise, in the healthcare sector's hospital environment, patients can receive treatment from either private or public hospitals. As private business enterprises offering a relatively 'pure', but generally unsought-after service, private hospitals compe

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Beasley, Vista. "Social identity, mental toughness, and behavioural intentions as antecedents of overuse injury pain in physical activity contexts." Thesis, University of Stirling, 2018. http://hdl.handle.net/1893/28596.

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Psychological factors specific to overuse injury pain in physical activity contexts were explored within a social identity theoretical framework. Study 1 involved development of a method for designating overuse injury pain occurrence of hikers (N = 751), along with exploration of relationships between psychological measures, overuse injury pain occurrence, and effort levels. The findings of this cross-sectional, mixed-methods investigation revealed that social identification, social identity content, and mental toughness differentiated hikers who incurred overuse injury pain or selected a high

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Christian, J. N. T. "A social psychological examination of homeless persons' attitudes and behavioural intentions towards their participation in outreach programmes." Thesis, Swansea University, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.636252.

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The aim of this thesis is to investigate the attitudes and intentions of the homeless towards their outreach programme participation. Prior homeless research shows that much has been inferred about homeless persons' participation in outreach programmes but there has been comparatively little empirical research. Previous psychological research has focussed on the social behaviours of the homeless with the primary aim to determine the prevalence of mental illness and pathological behaviours. Whilst this research is informative, it does not directly address the issue of decision-making strategies

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Singh, Irvana. "The interrelationships between selected relationship marketing constructs, customer engagement and behavioural intentions in the life insurance industry." Diss., University of Pretoria, 2017. http://hdl.handle.net/2263/64929.

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Drawing on relationship marketing theory, this study sought to investigate the interrelationships between selected relationship marketing constructs, customer engagement and behavioural intentions in the life insurance industry. Life insurance, which is characterised as a highly abstract, intangible service consisting largely of credence properties, provided an unusual context for the examination of the relationships between these constructs, specifically the mediating role of customer engagement on behavioural intentions. A deductive research design was employed, and self-administered electro

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Ransome, Kristin. "Intentions to engage in a meat-reduced diet: an application of the integrative model of behavioural prediction." Master's thesis, Faculty of Commerce, 2018. http://hdl.handle.net/11427/31014.

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The consumption of meat and meat products has been cited as the most critical area to be addressed if we are to meet a sustainable future diet, regarding the impact on climate change and health. The numerous sustainability concerns that have been raised have stimulated calls to reduce the quantity of meat people in general eat, and have created an on-going global debate among policymakers, academics and practitioners. This research makes use of the Integrative Model of Behavioural Prediction (IMBP) in order to isolate the key determinants of what drives the intentions of middle to upper-income

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Cecconi, Carla. "Beach clean-up as a practical implementation of ESD: effects in students’ knowledge, awareness and behavioural intentions." Thesis, Uppsala universitet, Institutionen för geovetenskaper, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-387304.

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In the context of the critical sustainability problem of marine plastic pollution, the present paper presents a quasiexperimental research that explores the effects that participating on beach clean-up has on students’ knowledge,awareness and behavioural intentions. Considering this intervention as an outside of school practical implementation of Education for Sustainable Development (ESD), this research aims to determine if the addition of direct experiences with nature within ESD programs can lead to a behavioural change in favour of the environment. Analysing the factors that influence pro-

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Rukuni, Tarisai Fritz. "Electronic service quality and customer satisfaction in South African online stores: The role of psychographics on perceptions." University of the Western Cape, 2018. http://hdl.handle.net/11394/6805.

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Philosophiae Doctor - PhD<br>In recent years, the South African online shopping industry has experienced remarkable growth which has attracted multi-national online stores to operate in the South African market thus creating competitive pressure for domestic online stores. Consequently, this presence of competition from well-resourced and recognisable online store brands it is critical that domestic online stores adopt measures to protect their competitive positions and to pursue competitive advantage. An adoption of a customer-centred approach focused on increasing customer satisfaction is on

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Alharbi, Majed Salem S. "Investigating the impact of service quality dimensions, price and reputation on the behavioural intentions of retail banking customers." Thesis, Brunel University, 2018. http://bura.brunel.ac.uk/handle/2438/17150.

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Retail banking service providers are facing challenges such as continuous changes in consumer expectations and escalating global competitiveness. The banking sector is characterised as an extraordinarily competitive and regulated sector. As a result, it is essential that retail banking service providers reassess the level of their service quality and recognise the important factors that influence customer satisfaction, intention and loyalty. As pointed out by the literature, there is a fundamental need for studies on customer intention and behaviour which will show whether customer attitudes p

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Oriade, A. D. "An empirical investigation of the relationship between perceived quality, value, satisfaction and behavioural intentions among visitors to UK attractions." Thesis, University of Salford, 2013. http://usir.salford.ac.uk/29453/.

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Evidence abounds that visitor attractions are the central element of tourism development. Academics and practitioners have therefore focused much attention on attraction service quality, customer satisfaction and subsequent behavioural intentions. However, there is a dearth of empirical investigations supporting most claims relating to quality and satisfaction in an attractions context. Furthermore, perceived value, which theoretically influences behavioural intentions regarding attractions, has been omitted from models investigating attraction service constructs. Thus, there is a need for emp

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Adams, Claire E. "Help-seeking for mental health problems among older adults with chronic diseases: An evaluation and intervention." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2022. https://ro.ecu.edu.au/theses/2516.

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Older adults have high rates of chronic diseases, leaving them more vulnerable to associated mental health declines. Nevertheless, the intentions of older adults with chronic diseases to seek help from mental health support systems are low. Couched in the Theory of Planned Behaviour (TPB), this thesis aimed to 1) identify antecedents to help-seeking for mental health problems in older adults with chronic diseases, and 2) to design, develop and test a behaviour change intervention, promoting mental health help-seeking among older adults with chronic diseases in Australia. An overview of this th

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Diouf, Jacques françois. "The influence of advertising content on alcohol products' perceptions, attitudes and behavioural intentions : the case of luxury codes appropriation by alcohol brands." Thesis, Rennes 1, 2017. http://www.theses.fr/2017REN1G019.

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Face à l’abus d’alcool notamment chez les jeunes, les acteurs de santé recommandent de réguler le marketing des industriels. En France selon la loi Evin (1991), les publicités pour l’alcool doivent être objectives, informatives et, non attractives en termes de contenu. Cette recherche teste l’efficacité de cette régulation en comparant l’influence de publicités informatives versus plus attractives en termes de perception du produit, d’attitude envers la publicité et d’envie de consommer. Elle évalue aussi la visibilité des avertissements sanitaires alcool selon la saillance de leur format et d

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Dias, Marta Inês de Castro. "The influence of service quality and satisfaction in consumer behaviour intention : an empirical study of a charter airline." Master's thesis, Instituto Superior de Economia e Gestão, 2011. http://hdl.handle.net/10400.5/4567.

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Mestrado em Marketing<br>From the theoretical and empirical points of view, quality of service and satisfaction have been identified as strong predictors of consumer behavioural intentions. These dynamics have already been studied on the airline context, mainly in regular airlines and low-costs but investigations in the context of charter companies were not found. Thus, this study aims to explore the impact of service quality and satisfaction in behavioural intentions, considering passengers of a charter company. A survey was conducted during the period between 24 July and August 20, 2010. Con

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Wu, MeiMei. "Investigating the adoption of banking services delivered over remote channels : the case of Chinese Internet banking customers." Thesis, Loughborough University, 2012. https://dspace.lboro.ac.uk/2134/9387.

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Customers adoption of Internet banking has become a widely-researched topic, although it is fair to state that some research gaps still exist. This research aims to fill some of the research gaps by examining the factors that determine the relevant behaviour of three different categories of Internet banking customers in China (i.e. current users, non-users, and discontinued users), and by developing two conceptual models that are derived from different, but complementary, theoretical approaches. The Decision Making Model and the Service and Relationship Evaluation Model are developed in this r

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Jaafar, Siti Nurafifah. "The relationships between food quality, service quality, perceived value-for-money, desires-congruence and self-congruence on consumer satisfaction and in turn lead to behavioural intentions and consumers' post-purchase attitude in the restaurant industry." Thesis, University of Surrey, 2010. http://epubs.surrey.ac.uk/800042/.

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French, Susan. "A portfolio of academic, therapeutic practice and research work : including an exploration of the differences in beliefs, attitudes and behavioural intentions of two nursing staff groups towards clients who deliberately self-harm, working within an accide." Thesis, University of Surrey, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.367686.

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Santos, Vasco Ribeiro dos. "Consumer behaviour in wine tourism: involvement, destination emotions and place attachment in the wine tourist behaviour during the Porto wine cellars visits context." Doctoral thesis, [s.n.], 2015. http://hdl.handle.net/10284/5366.

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Tese apresentada à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de Doutor em Ciências Empresariais<br>This study aims to contribute to the conceptual development of consumer behaviour in wine tourism area by bringing new discussion and empirical evidences. For this, a literature review of the main concepts was conducted in order to develop and support a conceptual model. This model was subsequently validated and empirically tested, and a hypothetical relationship between constructs was established: involvement (personal involvement and wine product involvem

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Vieira, Catarina Augusto Pires. "Motivações rurais, autenticidade e intenções comportamentais dos turistas." Master's thesis, Instituto Superior de Economia e Gestão, 2021. http://hdl.handle.net/10400.5/23353.

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Mestrado Bolonha em Marketing<br>O desafio é desenvolver estratégias que criem perceções positivas aos turistas, induzindo estímulos para revisitar e recomendar destinos turísticos rurais, contribuindo para a sustentabilidade do mundo rural, para a estabilidade e bem-estar pessoal das comunidades de receção e dos turistas e para a maior coesão territorial. A realização deste desafio alcança-se pela valorização da autenticidade dos destinos rurais. O objetivo da presente dissertação consiste em desenvolver um modelo explicativo da influência da autenticidade existencial nas intenções comporta

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Öhman, Niclas. "Considering intentions /." Stockholm : Economic Research Institute, Stockholm School of Economics (EFI), 2010. http://www2.hhs.se/efi/summary/816.htm.

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Bimpli, Iva. "Investigating Ethical Decision Making in Marketing Research: An Exploratory Study Towards the Interaction of Different Moral Agents in Marketing Research." Thesis, University of Bradford, 2015. http://hdl.handle.net/10454/14401.

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Efune, Nanette. "Effects of employees’ personal social media behaviour on corporate reputation and behavioural intention : the moderating role of ethical position." Diss., University of Pretoria, 2019. http://hdl.handle.net/2263/76037.

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This study examined the effects and risk of employee personal social media behaviour on corporate reputation, and the subsequent changing of consumer behavioural intention (CBI) in the banking industry. Additionally, this study also determined whether the ethical position, i.e idealistic views or relativistic views, moderates the consumer perception of the corporate reputation due to a personal social media post of an employee. This study was conducted using the Stimulus-Organism-Response model as a theoretical grounding. The research design was a single factor between subject experimental des

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