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Dick-Forde, Emily Gaynor, Elin Merethe Oftedal, and Giovanna Merethe Bertella. "Fiction or reality? Hotel leaders’ perception on climate action and sustainable business models." Worldwide Hospitality and Tourism Themes 12, no. 3 (2020): 245–60. http://dx.doi.org/10.1108/whatt-02-2020-0012.
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Purpose The purpose of this study is to explore the perceptions of key actors in the Caribbean’s hotel industry on the development of business models that are inclusive of the sustainable development goals (SDGs) and resilient to climate change challenges. The objectives are to gain a better understanding of the central actors’ perspective and to explore the potential of scenario thinking as a pragmatic tool to provoke deep and practical reflections on business model innovation. Design/methodology/approach The research is based on a questionnaire survey conducted via email to senior personnel in the hotel industry across the region as well as to national and regional tourism and hospitality associations/agencies and government ministries. The questionnaire used a mix of close- and open-ended questions, as well as fictional scenarios to gain insight about perceptions from key actors in the tourism sector, including respondents’ personal beliefs about the reality of climate science and the need for action at the levels of individuals, governments, local, regional and multinational institutions. Findings The study found that while the awareness of climate change and willingness to action is high, respondents perceive that hotels are not prepared for the climate crisis. Respondents had an overall view that the hotel sector in the Caribbean was unprepared for the negative impacts of climate change. Recommendations from the study include the need for immediate action on the part of all to both raise awareness and implement focused climate action to secure the future of tourism in the Caribbean. Research limitations/implications The use of a survey has considerable challenges, including low response rates and the limitations of using perceptions to understand a phenomenon. The survey was conducted across the Caribbean from The Bahamas to Belize and down to Trinidad and Tobago so that views from across the similar, yet diverse, regions could be gathered, included and compared for a comprehensive view of perceptions and possible ideas for climate smart action. Practical implications The 2030 Agenda for SDGs is based on policy and academic debates. This study helps to bridge the academic and policy discussion with the needs of the industry. Originality/value This study contributes a consideration for climate-resilient business models for hotels in the tourism industry as a definitive action toward achieving SDG 13. This combined with the use of fictional climate change scenarios to access perceptions about the future of the hotel industry in the light of climate change, adds originality to the study.
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Berendse, Myrte, and Carel Roessingh. "Hidden and unspoiled: image building in the tourism industry of Belize." International Journal of Tourism Policy 1, no. 3 (2007): 267. http://dx.doi.org/10.1504/ijtp.2007.017041.
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Wu, Qian, Xin Hu, and Meng Wan. "Research on the Mechanism of Tourism Industry Association-Oriented Crisis Management." Advanced Materials Research 250-253 (May 2011): 3988–92. http://dx.doi.org/10.4028/www.scientific.net/amr.250-253.3988.
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With the deepening of economic globalization, China’s Tourism industry has been developing positively, but also accompanied with increasing amount of crisis. On the basic of the systematic analysis of tourism crisis and its characteristics, we treated the Tourism Industry Association as managing subject and put forward the mechanism of crisis management for the Tourism Industry Association in dealing with tourism crisis. Aiming to improve the tourism industry’ capability against risks and provide theoretical guidance for Tourism Industry Association better plays the role of assisting government and guiding enterprises.
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Brovenko, Tetyana Victorivna. "THE TOURISM INDUSTRY SPECIALIST MODEL." GEOGRAPHY AND TOURISM, no. 48 (2019): 52–61. http://dx.doi.org/10.17721/2308-135x.2019.48.52-61.
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The purpose of the study.The existing methodology and definitions of strategically important directions of training of tourism specialists are generalized, taking into account the globalization of industry development and integration, in particular Ukrainian tourist industry, in the European and world-wide. Methods. The methodology of generalization of scientific sources, practical results of the hotel-restaurant and tourism business faculty of the Kiev National University of Culture and Arts, the Ukrainian Association of Travel Agencies (UATO), tourist operators and travel agents of Ukraine has been used. Resuits.Problems of the model of a specialist in the tourism industry are scientifically systematized. The competence of a tourism specialist was determined, personal qualities were selected and their criteria were formulated. Scientific novelty. The theoretical and methodological frameworks for determining the directions of the training of the tourism industry specialist was further developed and improved. Practical significance. Recommendations and scientific-practical conclusions concerning the improvement of selection and training for tourism business with the potential component - increase of its efficiency and profitability are developed.
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Wang, Yu Xia. "A Study on Tourism Route Planning Method Based on Association Rule Mining." Applied Mechanics and Materials 543-547 (March 2014): 3674–77. http://dx.doi.org/10.4028/www.scientific.net/amm.543-547.3674.
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In recent years, electronic commerce with the convenience and low cost and wide spread has quickly participated in the tourism industry. [This model marks the new mode of electronic commerce. Tourism is information intensive and information based on industry, leading to walk on the tourism electronic commerce. In developed countries, the development of tourism electronic business in China is still lagging behind that in the west, which is also active in the exploration stage. Hot spot in the current research on electronic commerce recommendation system mainly focus on how to improve the efficiency and accuracy of goods, through the interface and user interaction, providing recommendation for users to help users find the products. Thus completing the purchase process improves user loyalty for his website, users won more favor. Electronic commerce recommendation systems in theory and application have been greatly developed, but there are also a series of challenges and problems, while the tourism industry planning and tourism development do not take full advantage of the related technology.
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Knollenberg, Whitney, Nancy G. McGehee, Richard R. Perdue, and Kathleen L. Andereck. "We’re All in This Together: Understanding How Tourism Advocates Build Relationships across the Tourism Industry." Journal of Travel Research 60, no. 2 (2020): 235–50. http://dx.doi.org/10.1177/0047287520906216.
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The tourism industry has long been concerned with gaining political influence to ensure supportive policies and governance. Tourism advocates are leaders who seek political influence by creating a unified industry voice and setting a prioritized legislative agenda. This requires tourism advocates to have strong relationships with members of the tourism industry. We use a political advocacy framework to explore how tourism advocates develop as leaders and the behaviors they utilize to build relationships within the tourism industry in the context of a state tourism advocacy association in the United States. The findings suggest that there are many paths to becoming a tourism advocate, but all require supportive organizational resources, industry knowledge, and social capital as these attributes are vital in efforts to build the relationships with tourism industry members.
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Chhetri, Rup Kumar. "Tourism and Security in Nepal." Journal of Tourism & Adventure 1, no. 1 (2018): 32–47. http://dx.doi.org/10.3126/jota.v1i1.22749.
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This paper discusses the concept of tourism and security in Nepal and focuses on the association in between tourism and security aspects. Tourism is important for leisure, business, education, culture and recreation. Tourism industry is a fast developing sector for the economy worldwide and becoming a popular global leisure activity. As a fast growing industry in the today’s world, tourism industry events are getting more attraction for study and appropriate intervention. The key question this paper raises is whether there is association between tourism and security in Nepal. It answers rationally to its prime research questions like; what are the dimensions of tourism and security in Nepal? What is the association in between tourism and security in Nepal? In order to look for the answers of these questions, Thamel area was chosen for study site as it is popular among people and the major tourism hub in Nepal. The findings of the study show varied association in between tourism sector and tourism security sector on the specifics such as tourism, hospitality, events and security in Nepal. Although tourism enterprises increasingly realize the aspects of tourism, hospitality, events management and relevant security parameters, but the extent to which they are strategically used varies. The assessment revealed the impacts of tourism on security aspects and vice versa. So, the impacts of security situation on tourism sector have a certain and intermingled association. Even the findings aligned with above said statement which reflects the limitations and gap in between the tourism sector and tourism security sector in term of setups, coordination and execution. That is why, it roves and looking for the rational, empirical and cognitive improvement and development on those identified aspects which are keenly observed during the research process.
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Jacobs, Jennifer M., Karisa L. Kuipers, K. Andrew R. Richards, and Paul M. Wright. "Experiential Learning of University Students Delivering a Coaching Workshop in Belize." Sport Management Education Journal 14, no. 2 (2020): 107–18. http://dx.doi.org/10.1123/smej.2019-0050.
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Prior research has demonstrated the importance of engaging college students in a global curriculum that prepares them for the everchanging landscape of the sports industry. International learning experiences are one way to facilitate this type of professional preparation and often include the added benefit of having a deep personal impact. The purpose of this study was to understand university students’ experiences leading sessions for Belizean coaches as part of an international teaching experience. Participants were four university students pursuing interdisciplinary sport majors. Data sources included recorded interviews and daily group debrief sessions, reflective journals, social media-based photo journals, and observational fieldnotes. Qualitative data analysis resulted in the construction of three themes that described the participants’ experiences and learning outcomes: (a) personal and professional growth, (b) developing and maintaining relationships, and (c) engaging with culture. Results suggest that an international program designed to foster experiential, global learning was enhanced by the opportunity to teach in a new context, foster relationships with local stakeholders, and participate in pre- and posttrip training.
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Yu, Rong. "Research of the Tourism Marketing Basing on the Data Mining." Applied Mechanics and Materials 543-547 (March 2014): 3659–62. http://dx.doi.org/10.4028/www.scientific.net/amm.543-547.3659.
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With the development of economy, the tourism industry has become a pillar industry for national development. To speed up the development of the tourism industry, more rational capital investment for tourism, the reasonable layout of the facilities, make scientific decisions will be very important to tourism. Data mining technology has had a profound impact in many industries and areas. Among data mining association rules mining, because it can find a lot of interesting connections between data items, can provide the basis for our decision-making. Therefore, we will introduce data mining into tourism industry. Find out the hidden link in the tourism industry, in order to provide the basis for scientific decision-making.
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AKTYMBAYEVA, Bakhyt, Umyt KOSHKIMBAYEVA, Zarema ABISHEVA, Ulzhalgas TOKBERGENOVA, and Markhaba TUMAZHANOVA. "TOURISM INDUSTRY DEVELOPMENT AND GOVERNANCE: A COMPARATIVE STAGE REVIEW OF KAZAKHSTAN’S EXPERIENCE FOR THE YEARS OF INDEPENDENCE, 1991-2020." GeoJournal of Tourism and Geosites 34, no. 1 (2020): 69–76. http://dx.doi.org/10.30892/gtg.34110-621.
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Kazakhstan has the rich potential for tourism due to its rich culture, geographical and biological diversity, history, rugged mountains, gorgeous lakes, rivers, deserts, and has a lot of attractions and sites that satisfy the needs of domestic tourists as well as international tourists. However, the country has not yet achieved its incredible tourism potential, while tourism development in Kazakhstan began since 1990s. Therefore, the aim of this article is to examine the genesis and formation of the tourism industry in Kazakhstan and it considers how the situation in the tourism industry has regressed or progressed historically since independence. In addition, the article indicates what changes have taken place in the tourism industry in Kazakhstan over the past decade, as well as how the tourism industry has been influenced by government policy and incentive mechanisms. A systematic literature review is carried out that analyses published studies, evaluates contributions and summarises knowledge. The data for this article was collected from the National Committee on Statistics, Kazakhstan Tourism Association, National Committee on Tourism Industry as well as the official information portal of the Republic of Kazakhstan on tourism. National regulations, programs, international and national reports have been used as a theoretical and methodological base for analysis and review. The formation of tourism industry from the moment of gaining state independence is divided into three period stages including 1990s, 2000s and 2010s. The article outlines the main problems that hinder the development of the tourism industry in Kazakhstan, and on this basis, some policy recommendations are proposed. The tourism sector has to adopt a principal part in conserving and improving the situation in order to safeguard tourism’s largest commodity, and assure the on-going success of the industry. Communities and tour operators must form a powerful association and acknowledge each other’s crucial involvement. To attain the required objectives, strong collaboration among the national, provincial, and local governments, private sectors, and other concerned organizations is compulsory.
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NIKAZACHENKO, Alexey Leonidovich, Elena Evgen'evna YUDASHKINA, Grigory Vladimirovich VLASOV, Victoriya Valer'evna NOVIKOVA, and Kostyantyn Anatol'evich LEBEDEV. "Modern Approaches to Assess Tourism Industry - Related Environment." Journal of Environmental Management and Tourism 9, no. 2 (2018): 298. http://dx.doi.org/10.14505//jemt.v9.2(26).10.
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This paper is devoted to the development of approaches to assess tourism industry-related environment. It is proved that the concept of sustainable tourism development arose as a response to the need to develop profitable industry in the context of limited available tourist resources. It is revealed that the lingering financial and economic crisis has led to a situation of essential reduction in amount of tourist business and significant loss of tourist potential of the country. The authors’ suggestions will allow improving and elevating the tourism industry to a totally new level in the national economy that includes social responsibility for the fulfillment of the mission to society, the integration of economic potential and abilities of the professionals involved in the tourism industry, as well as efficient use of resources in achieving set goals. The authors propose to establish the Association of Tourism Business Leaders of the Russian Federation and transform it into an institution, which would combine and implement the interests of its members.
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Utama, I. Gusti Bagus Rai, I. Wayan Ruspendi Junaedi, Ni Putu Dyah Krismawintari, Jaya Pramono, and I. Nengah Laba. "New Normal Acceleration Strategy for Bali Tourism Destination Recovery with E-Tourism and Special Health Protocol for the Tourism Sector." Technium Social Sciences Journal 10 (July 28, 2020): 156–66. http://dx.doi.org/10.47577/tssj.v10i1.1332.
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Virtual tourism is accepted make an advantage for bosses small scale of travel industry through the offer of access administrations, however, all in large scale virtual tourism will affect essentially on the travel industry goals in the truth of the experience since they can't be provided by the supplier. Virtual tourism just give looks and impressions, yet unfit to give a taste, smell, feeling, fulfillment, dedication, and dependability. Arranging a traveler visit may utilize different proposals offered by different suppliers. For booking travel tickets inside the nation, traveloka will be their decision with different advantageous installment choices gave. For booking global travel tickets they may pick TripAdvisor. For the choice of goals to be visited, potential sightseers will no doubt utilize the suggestions offered by Indonesia Virtual Tour, and Tripadvisor may be for determination of facilities, imminent travelers get more suggestions, however, who can show evaluations that are probably going to be trailed by expected voyagers. Regardless of how straight forward virtual tourism is, they have a significant job as an extension between the travel industry makers and likely voyagers. E-tourism created in Indonesia right now has not addressed the most significant part of giving data and assurance to sightseers when they decide to visit vacationer goals. The vast majority of the suppliers that fabricate virtually the travel industry frameworks have the point of building up a business association or business affiliations with entrepreneurs, for example, convenience administrations, tagging administrations, eatery administrations, and different administrations focused on business. Another technique arranged to quicken the recuperation of Bali's travel industry is to make and set explicit wellbeing gauges. Explicit Health Standards arranged for the travel industry as expressed in Circular Letter Number 3355 of 2020 concerning the new ordinary Protocol for the Bali Tourism Sector.
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Alberca, Pilar, and Laura Parte. "Efficiency in the Holiday and Other Short-Stay Accommodation Industry." Sustainability 12, no. 22 (2020): 9493. http://dx.doi.org/10.3390/su12229493.
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This study extends previous empirical efficiency research by focusing on a tourism sector which has limited evidence to date: the holiday and other short-stay accommodation industry (tourist apartments and hostels). The sample comprises 12,864 firm-level observations during the period 2005–2016. First, we calculate the efficiency index using a non-radial Data Envelopment Analysis (DEA). Second, we test the association between efficiency index and contextual factors using both Tobit and bootstrapped regression. Another major contribution is the use of a radial DEA model to confirm the results of the study. The current study offers new insights by focusing on an industry with scarce evidence, using radial and non-radial DEA approaches, and examining a wide variety of efficiency drivers. The efficiency results are examined by year, region and tourist destination type (including tourism dimensions such as rural, cultural and wine tourism). This is an important novelty of the study. The main findings reveal that the most efficient tourism destinations correspond to mixed or diversified destinations: those that combine some dimensions such as cultural, rural and wine tourism. The regressions models show that environmental, macroeconomic and business variables are drivers of tourism competitiveness. Taken together, the study goes a step further in the efficiency field.
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Cao, Hansong, Jiahui Qin, Disheng Yi, Yusi Liu, and Jing Zhang. "Spatial Association characteristics of facilities around scenic spots considering distance and orientation: A case study of 3A and above scenic spots in Beijing." E3S Web of Conferences 290 (2021): 02001. http://dx.doi.org/10.1051/e3sconf/202129002001.
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In the urban tourism and service industry, the POI data with coordinate and attribute information of the major map platforms constitute one of the important data sources of the urban tourism and service industry. In this paper, the spatial data transaction database under four distances was established based on the gate buffer of 3A and above scenic spots in Beijing. The Apriori algorithm was used to calculate the lifting degree to obtain the distance for mining the best association features of 3A, 4A and 5A scenic spots, and then the association features of the three scenic spots in different directions were analysed.
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Beirman, David. "Thailand's Approach to Destination Resilience: An Historical Perspective of Tourism Resilience From 2002 to 2018." Tourism Review International 22, no. 3 (2018): 277–92. http://dx.doi.org/10.3727/154427218x15369305779083.
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Thailand's inbound tourism industry has grown significantly during the early part of the 21st century. By the end of 2017, Thailand attracted the highest level of international tourist visitation of the 10-nation Association of South East Nations (ASEAN) with 35.38 million international visitors. By 2017, it was the ninth most visited country in the world and ranked second only to China as the most visited national destination in Asia. A key characteristic of Thailand's government destination management and marketing organization [Tourism Authority of Thailand (TAT)] and the private sector of Thailand's tourism industry has been a remarkable capacity for destination resilience. This article focuses on the resilience of Thailand as a destination between 2002 and 2018 through the theoretical prism of organizational resilience and the destination sustainability framework. During this period, Thailand's tourism industry overcame a range of potentially damaging crises and reputational challenges. This article seeks to explain the TAT's commitment to embedding resilience into its strategic planning. TAT's extensive implementation of effective risk and crisis management best practices has enabled Thailand's tourism market to recover rapidly from a range of challenges. TAT's commitment to resilience is enhanced by its extensive cooperation with both its private sector stakeholders and the Pacific Asia Travel Association (PATA), which is headquartered in Bangkok. The Thai tourism industry's commitment to risk and crisis management reflects the importance of tourism to Thailand's national reputation, image, and economy. TAT's close relationship with PATA and ASEAN Tourism, two transnational tourism associations with a strong commitment to destination resilience, has helped to benchmark Thailand's qualitative approach to tourism resilience. TAT demonstrates a clear appreciation that rapid recovery from crisis events and effective contingency management practice require a high level of collaboration with key stakeholders. Numerous private sector stakeholders with a vested interest in the success of Thai tourism represent all sectors of the tourism industry. They have readily contributed their resources and support to Thailand's marketing campaigns.
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Семенова, Людмила, and Lyudmila Semenova. "The impact of transport connection on the tourism industry competitiveness of kaliningrad region." Services in Russia and abroad 10, no. 3 (2016): 147–58. http://dx.doi.org/10.12737/20107.
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Tourism is one of the fastest growing industries in many countries, able to bring a steady and recurring income in the economy of the state. In order to effectively use the existing tourism resources (natural, climatic, geographic, historical, cultural, etc.), we must clearly know the answers on the many questions, among which the following are most important. What is attractive area for visitors? What are the strengths and weaknesses of tourist product affecting the attraction of the mass tourism flow? How to neutralize existing risk to tourist destinations development? The issues of tourism industry competitiveness of Kaliningrad region and features of regional tourism market development are the aim of the study. One of the fundamental aspects of the formation of a favorable image of a tourism territory is the issue of transport accessibility and competent tourism logistics. The article presents and analyzes the main elements of the ranking of countries competitiveness in travel and tourism (Travel & Tourism Competitiveness Index -TTCI), drawn up jointly by the World Tourism Forum in Davos, the International air transport association (IATA), the World Council of Travel and Tourism (WTTC) and the World tourism organization of the United Nations (UNWTO). The author determines the place and importance of the key indicators of the competitiveness relatively increasing numbers of tourists. In addition, the current status of the tourism industry and the transport infrastructure of Kaliningrad region are described, the elements that impact on formation of the regional competitive tourism complex in Kaliningrad region are considered. Scientific and practical significance of the study is in the analysis of the main elements of the transport accessibility of Kaliningrad region, which can be used in the design and adjustment of the tourism development strategy of Kaliningrad region.
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Zhang, Shengrui, Linsheng Zhong, Hongrun Ju, and Yingjie Wang. "Land Border Tourism Resources in China: Spatial Patterns and Tourism Management." Sustainability 11, no. 1 (2019): 236. http://dx.doi.org/10.3390/su11010236.
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Land border tourism in China serves as a pillar industry in local economic development and is an important sector for international cooperation. This paper aims to fill the gap in the spatial pattern of land border tourism resources in China using geographical information systems (GIS) and spatial statistical methods. The pattern was analyzed from the aspects of numerical features, spatial variance, and spatial association at different spatial scales. The results show that 3341 land border tourism resources in China reveal significant clusters and outliers at both the prefectural and county scales, offering useful information for the management of tourism resources. Physical factors, cultural diversity, regional policies, the relationships between neighboring countries, and public facilities are shown to be the main factors influencing the patterns. It is suggested that the government should adjust its management policies based on the characteristics of local resources, conduct combinatorial development of different types of resources, strengthen the cooperation domestically and internationally, improve public facilities, and protect the local environment and ethnic culture.
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Тхагапсов, Ахмед, and Akhmed Tkhagapsov. "The main methods of interaction activities between the management subjects in tourism industry." Services in Russia and abroad 8, no. 6 (2014): 110–18. http://dx.doi.org/10.12737/6692.
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 The modern economic conditions want the state and business to improve the effective economy function activities. So, one of the main directions became the state-private partnership. The article is regarding the historical aspect of the managing system in the tourism industry, showing the connection models between the managing subjects in this sphere. The author tried to form a model of relationships, based on the partnership in the tourism sphere. The article tells us about the state and tourists associations as the tourist business representative interaction; it reveals the fundamental tasks and basis for tourist associations creating. The article contents the analysis of the tourism management in Kabardino-Balkar Republic, shows the successful interaction subjects examples, mentions the main tourism industry problems in republic, as well as tells us about this region tourist market association inquiry. It reflects the expert evaluation results, connected with the service supplier and customer interaction and cooperation. Also in the article is determined the state-private partnership role in the tourism as an opportunity of the joint developing of the legal regulation in tourism industry, on contributing to its sustainable development. This fact is important due to high social tourism status, on creating the new working places and stimulating the economic growth. In the article is mentioned the main imperfections of the state tourism management in Russia, like: the vague conditions and mechanisms of the state-private partnership in tourism sphere; lack of principles elaboration of the state-private partnership; lack of information security management decisions organizational foundations.
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Goeldner, C. R. "The 1998 Travel Outlook." Journal of Travel Research 36, no. 2 (1997): 58–62. http://dx.doi.org/10.1177/004728759703600208.
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This report briefly summarizes selected highlights of the 1998 Travel Outlook Forum, sponsored by the Travel Industry Association of America. Copies of the 1998 Outlook for Travel and Tourism are available from the Travel Industry Association, 1100 New York Avenue, NW, Suite 450, Washington, DC 20005 for $175. Tapes of the conference are available from Wells Walker and Co., Inc., 7406 Alban Station Court, B-212, Springfield, VA 22150.
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Wade, Alan. "Water, Health, Recreation and Tourism." Water Science and Technology 21, no. 2 (1989): 297–302. http://dx.doi.org/10.2166/wst.1989.0067.
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Tourists and holiday makers have a closer than “normal living” association with the water cycle. Tourists are particularly sensitive to the effects of changing water quality as almost any traveller can attest to. In this paper, we will be looking not at drinking water but at the health effects of water-based recreational pursuits. These pursuits range from taking a spa to eating shellfish in a polluted estuary (Table 1). Attention will be drawn to the very substantial costs to the tourist industry of not paying attention to water quality problems. Water quality problems are often easily dealt with, so their continued existence can reflect badly on the leisure industries.TABLE 1Recreational WatersClosed or Controlled Recreational WatersSwimming pools, spas, slides, float tanks, wavepools and hydrotherapy pools.Open Recreational WatersBeaches, estuaries, lakes and streams.
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Rosnan, Herwina, and Norzayana Yusof. "Medical Tourism from the Perspectives of Industry Players: How Critical is Government Support?" Environment-Behaviour Proceedings Journal 6, SI4 (2021): 137–42. http://dx.doi.org/10.21834/ebpj.v6isi4.2912.
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The present study aims to derive the role of the government in developing Malaysian medical tourism. Nine semi-structured interviews were conducted, and data were analysed thematically using Atlas.ti version 8. The study derived four main challenges facing private hospitals and healthcare facilitators, which are regulatory burden, scarcity of health professionals, poor collaboration with state government and low cooperation from other agencies. These challenges then drew the government’s role accordingly. Hence, this article strongly calls for regular dialogues between government agencies, private hospitals and healthcare facilitators to ensure that all stakeholders are on the same page about developing the industry. Keywords: Medical Tourism, Private Hospitals, Healthcare Facilitators, Government eISSN: 2398-4287© 2021. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians/Africans/Arabians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. DOI: https://doi.org/10.21834/ebpj.v6iSI4.2912
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Sovani, Altaf, and Chandana (Chandi) Jayawardena. "How should Canadian tourism embrace the disruption caused by the sharing economy?" Worldwide Hospitality and Tourism Themes 9, no. 4 (2017): 464–70. http://dx.doi.org/10.1108/whatt-05-2017-0023.
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Purpose This paper aims to answer two questions: What is the sharing economy? and How is the sharing economy affecting tourism in Canada? Design/methodology/approach The foundation of this paper was laid during a major industry event held in Ottawa in 2016 – the Ontario Tourism Summit, an annual industry conference organized by the Tourism Industry Association of Ontario (TIAO), attended by 650 industry participants. This paper is based on presentations made at the summit. The article provides key information on Airbnb and the role of TIAO in the context of shared economy. Findings Companies such as Airbnb, Uber and Turo have made the concept of sharing economies an everyday concept. As sharing economy is considered as a phenomenon that is here to stay, Canadian tourism and hospitality industries should embrace the disruption caused by it and ensure that this is done for mutual benefit of all stakeholders. Five key suggestions are made by the authors in their conclusions. Practical implications As this paper is mainly based on the authors’ viewpoints, prior to implementing their recommendations, further dialogue with all relevant stakeholders is needed. Originality/value This paper draws upon the authors’ experience working with Canadian tourism companies and incorporates their thoughts for practical solutions.
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Garbin Praničević, Daniela, and Ante Mandić. "ICTs in the hospitality industry." Tourism 68, no. 2 (2020): 221–34. http://dx.doi.org/10.37741/t.68.2.9.
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This study delivers the importance-performance analysis of the information and communication technology (ICT) driven solutions among small and family-owned hotels (SFH) in Croatia. The analysis reflects the opinions of owners of 21 SFH, all of which are members of the National Association of Family and Small Hotels (OMH). The findings demonstrated the existence of a significant gap between the perception of the importance of specific innovations and actual hotel performances. In most cases, hotel performances are rated significantly lower than the perceived importance of particular innovation, which indicate that resources should be better and more wisely allocated. In some cases, hotels do not recognise the benefits of ICTs used or are not satisfied with the results. The primary constraint for higher integration of the ICTs within this sample is the lack of financial resources. The study reveals the importance-performance gaps within the perception of technological innovations in the SFHs, elaborates on potential constraints for more substantial reliance on ICTs and discusses the possible implications. Finally, the study provides recommendations for future research.
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Atsa'am, Donald Douglas, and Ersin Kuset Bodur. "Pattern Mining on How Organizational Tenure Affects the Psychological Capital of Employees Within the Hospitality and Tourism Industry." International Journal of Tourism and Hospitality Management in the Digital Age 5, no. 2 (2021): 17–28. http://dx.doi.org/10.4018/ijthmda.2021070102.
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Psychological capital (PsyCap) is a measure of the positive capabilities of an individual which consists of four components: hope, efficacy, resilience, and optimism. In this study, the pattern of the effect of organizational tenure on the PsyCap of employees in the hospitality and tourism industry was mined. The PsyCap and length of service data of a sample of 329 employees working in some organizations related to hospitality and tourism were collected. The odds ratio was deployed to measure the pattern and strength of association and the findings showed that employees who stay longer years in an organization are 3.6 times more likely to exhibit high PsyCap than those who stay shorter periods. With the positive pattern of this association, it implies that indiscriminate retrenchment of long-serving employees should be avoided to preserve PsyCap within the industry.
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Liang, Feng, Yu Pan, Meilong Gu, Weihua Guan, and Fusheng Tsai. "Cultural Tourism Resource Perceptions: Analyses Based on Tourists’ Online Travel Notes." Sustainability 13, no. 2 (2021): 519. http://dx.doi.org/10.3390/su13020519.
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Tourism culture is the key resource by which the tourism industry of a region survives. This study analyzed the cultural perception image of Wuxi among tourists by using content analysis techniques, such as word frequency analysis, semantic network analysis, and sentiment analysis based on the tourist reviews on major tourism websites. The results showed that tourists’ perceptions of local tourism culture in Wuxi are mainly focused on religious culture, landscape and garden culture, and historical culture. Further analysis revealed an obvious structural mismatch between the tourists’ perceptions and the supply of local cultural tourism resources. The findings suggest that the focus should be on the clustered development of tourism culture in Wuxi, the branding of Wu Culture, and the strengthening of the association between scenic spots in the future.
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Liang, Feng, Yu Pan, Meilong Gu, Weihua Guan, and Fusheng Tsai. "Cultural Tourism Resource Perceptions: Analyses Based on Tourists’ Online Travel Notes." Sustainability 13, no. 2 (2021): 519. http://dx.doi.org/10.3390/su13020519.
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Tourism culture is the key resource by which the tourism industry of a region survives. This study analyzed the cultural perception image of Wuxi among tourists by using content analysis techniques, such as word frequency analysis, semantic network analysis, and sentiment analysis based on the tourist reviews on major tourism websites. The results showed that tourists’ perceptions of local tourism culture in Wuxi are mainly focused on religious culture, landscape and garden culture, and historical culture. Further analysis revealed an obvious structural mismatch between the tourists’ perceptions and the supply of local cultural tourism resources. The findings suggest that the focus should be on the clustered development of tourism culture in Wuxi, the branding of Wu Culture, and the strengthening of the association between scenic spots in the future.
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Zayachkovska, Halyna. "MONITORING OF EUROINTEGRATION OF UKRAINE IN THE TOURISM SPHERE." Vol 16, No 2 (2017) 16, no. 2 (2017) (2017): 229–43. http://dx.doi.org/10.35774/jee2017.02.229.
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The basic indicators of tourism development in Ukraine are analyzed and identified its problems. Established, that the tourism industry in Ukraine is rapidly developing, below the global average, is due to annexation of Crimea and the Russian military aggression in the east, the low efficiency of the public administration and low level of government spending in tourism. It is shown the main directions of cooperation of Member States under the Association Agreement between Ukraine and the EU in Part «Tourism», concerning for the exchange of information, sustainable tourism development, promotion and development of tourism products and markets, training specialists and others. Defined priorities of the Action Plan for the implementation of the Association Agreement in the field of tourism in the 2014–2017: amending the Law of Ukraine «On Tourism», project the Strategy for Development of Tourism and Resorts 2025, harmonization of national standards with the International Organization for Standardization. A monitoring of the implementation of measures for the integration of Ukraine into the EU tourism sphere for 2014 – early 2017 in the following directions are conducted: legislation, strategy of the development of tourism and resorts, licensing, standardization and certification, visa liberalization, cooperation in tourism. Emphasized, that one of the main challenges of European integration of countries in the tourism sector should develop regulations to attract foreign investment, improving government funding, harmonization of qualification requirements and standards of higher education for training in tourism.
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Rosnan, Herwina, and Norzayana Yusof. "Service Providers’ Behaviour in Light of Developing the Medical Tourism Industry in Malaysia: At the Expense of Local Patients?" Environment-Behaviour Proceedings Journal 4, no. 11 (2019): 101. http://dx.doi.org/10.21834/e-bpj.v4i11.1714.
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Despite the concern that medical tourism causes local patients to be neglected, this article attempts to prove the otherwise. Ten in-depth interviews were conducted with doctors and private hospitals that serve medical tourists. Through Atlas.ti version 8, our interviews found that the locals are still the primary focus as medical tourists only take about 10% on average of the total patients in these hospitals. Further, hospitals are bound to Act 586 by the central government. This research suggests for the policy-makers to take the necessary proactive actions in developing the medical tourism industry while simultaneously catering for the locals’ needs.Keywords: Medical Tourism; Local Patients; Public Healthcare; Healthcare EquityeISSN: 2398-4287© 2019. The Authors. Published for AMER ABRA cE-Bsby e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, UniversitiTeknologi MARA, Malaysia.DOI: https://doi.org/10.21834/e-bpj.v4i11.1714
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Wang, Qiang, Zhenzhi Yang, and Lu Huang. "Expanded Study on the accumulation effect of tourism under the constraint of structure." Open Physics 15, no. 1 (2017): 213–24. http://dx.doi.org/10.1515/phys-2017-0023.
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AbstractThere is a mutual influence between departmental structure and accumulation and growth. Therefore, the accumulation and growth of the tourism industry will be subject to certain restrictions on the industrial structure, and, conversely, it will have an impact on the existing industrial structure. Li Jingyi reported special research in the paper called “Research on tourism growth based on structural constraints” about the relationship between the growth of tourism and the existing industrial structure. It pointed out the specific interdependence between tourism and other economic sectors in terms of accumulation and growth. However, the research of Li Jingyi is based on the trichotomy of social product value. It is too abstract, while the study is understandable in theory. In practice, it is difficult to use the model of the paper to deal with specific problems. Therefore, how to improve the industry association model in the paper of Li and make it more in line with the actual situation becomes our concern. In this paper, the author hopes to improve the model of Li’s paper by simplifying the decomposition of social product value. At the same time, it makes a further study on accumulation elasticity and growth elasticity. On this basis, some suggestions are put forward to guide the development of other industries based on the tourism industry.
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Lyubarov, Y. Y. "Developing the Tourism Sector of a Region through Forming Territorial and Production Integration Structures." PROBLEMS OF ECONOMY 4, no. 46 (2020): 106–12. http://dx.doi.org/10.32983/2222-0712-2020-4-106-112.
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The integration mechanism for developing tourism industry is among the ways of increasing the competitiveness of the region, reducing the impact of negative factors, ensuring the diversification of the regional tourism product. Territorial production structure of tourist integration is a regional or interregional association created to combine the potential of tourism and service infrastructure, tourist and recreational resources, tourism goods and services, and human potential of the industry in order to create a single territorial tourist space capable of offering competitive goods in the regional, national and global tourism market. Features of the Mykolaiv oblast determine the possibility of creating specific cluster formations in the tourism sector in this area. From the socio-economic viewpointiew, tourist and recreational clusters form the preconditions for regional development. Thus, the formation of a tourist and recreational cluster actually determines the market positioning of the region and largely affects its image. Among the entities participating in a tourism and recreation cluster, one can not only name the enterprises and organizations acting in the tourism industry and producing and selling tourism products and services, but also the regional authorities (represented by their representatives or specially created regulatory and / or supervisory structures), scientific and educational institutions, associations of entrepreneurs, etc. A tourism and recreational cluster can be formed at different territorial and branch-wise levels, e/g/ local, regional, interregional levels. The development of a tourism and recreational cluster in the region includes several successive stages: a) the initiation of its creation by the authorities («from above»), by business («from below») or by society; b) the creation of a management company; c) drawing up a strategic plan for the cluster development and coordination with the regional development strategy; d) the daily management of the cluster enterprises; e) further development based on self-organization. This model for designing a tourism and recreational cluster makes it possible to take into account the interests of all its participants and create conditions for sustainable development of a tourist area.
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Кирьянова, Лилия, Liliya Kiryanova, Олег Ким, Oleg Kim, Константин Юматов, and Konstantin Yumatov. "Organization of the tourist information centre in the region on the basis of the University: the specificity and objectives." Servis Plus 10, no. 2 (2016): 26–33. http://dx.doi.org/10.12737/19455.
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The article is devoted to the creation of one of the main elements of the tourist destination marketing– tourist information center (TIC). In countries with high tourism development the TICs are integral to the promotion of each destination, in Russia at the moment there are only a few dozens. The authors point out main problems of creation and development of the TIC in Russia: harmonization of interests of founders, funding, functions. They are solved differently, depending on how they create the InfoCenter, which can be state or municipal institution, private profit organization, a public non-profit corporate structure or instrument of the Association of tourism enterprises. However, in specific domestic situations with limited development of the tourism market may the University may become the initiator and main driving force of TIC. The article discusses the unique successful experience of authors on creation of the particles on the basis of the University – the Tourist information centre of Kemerovo region on the basis of Kemerovo State University. It was created as a result of the interaction between structures of education, government, business, and business in the framework of the projects «Tempus» «Network of regional centers for tourism». The participants of the project (Kemerovo State University, Department of youth policy and sports of administration of the Kemerovo region and the Kuzbass Association of tourism industry) fonded the Regional resource centre of the tourism industry on the base of University. The resource center created and developed two important interrelated projects: «Tourist information centre of Kemerovo region» and «Strategy of development of tourist-recreational cluster of Kuzbass for the period up to 2025».
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T A, Binoy. "Prospects of Developing Medical Tourism in India." Atna - Journal of Tourism Studies 2, no. 1 (2007): 61–73. http://dx.doi.org/10.12727/ajts.2.6.
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Medical tourism is one of the recently developed and rapid growing tourism activities of the World, especially in India. "Medical Tourism can be generally defined as the movement of people for the purpose of getting cost effective personal health care in association with the tourism industry for patients needing surgical health care and other forms of dedicated treatment." Recent days several Indian state governments have realized the potential of medical tourism and have been actively promoting it Visitors, especially from the West and the Middle East find Indian hospitals a very affordable and viable option to grdppling with insurance and National medical systems in their native lands and combine their treatments with a visit to the 'exotic east' with their families.Quality medical treatment at low cost, coupled with great traveling experience is possibly the perfect way to recover from any medical ailment. An inexpensive vacation package combined with a low cost medical treatment has led to the evolution of a new but rapidly growing industry called medical tourism. This process is being facilitated by M1 the corporate sector concerned in heath care as well as the tourism industry including tour operators, hospital administrators, travel agents, airlines, hotels and government tourism organizations. Medical or health treatment package tourism has become a persistent form of engaging the vacation in a different way by inculcating leisure with treatment and covers a broad range of health, medical and dental services. Medical tourism is organized in such a manner that leisure time inculcate with enjoyment and recreation together with wellness and health care packages in a country other than the place of residence. Health and Medical Tourism is perceived as one of the fastest growing segments in marketing 'Destination India' today. The Ministry of Tourism, airlines, tour operators, insurance companies, tourism sector and healthcare providers can make India as a dream destination for medical Tourism through an orchestrated effort. Government and private organizations that are playing a vital role in the development of tourism in India should orchestrate their developmental efforts to take advantage of the enormous potential of Medical and Dental tourism through ensuring international standard treatment to the patients and envisage a coordinated marketing and promotional strategies enough to overcome the Asian competitors.
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Shah, Jamil. "The Dynamic Effects of Terrorism on Tourism: A Bound Testing Co-integration Approach." IBT Journal of Business Studies 16, no. 1 (2020): 44–57. http://dx.doi.org/10.46745/ilma.jbs.2020.16.01.04.
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Tourism industry is considered a key driver promoting socioeconomic development in under development economy, but there are several factors which hindering this development. The terror incidence in swat valley have severely affected tourism industry of the area. Terrorism is a growing hazard across the globe with severs socio-economic consequences. Pakistan is also playing it’s was against terrorism that it has affected its various economic activities including tourism. During the first decade of the ongoing century, northern mountainous area of Khyber Pakhtunkhwa, which was famous for tourism, was badly affected by incidences of terror2. The objective of this research work is to estimate the impact of terror incidents on domestic tourism in Pakistan, Khyber Pakhtunkhwa, Swat Valley (TA –domestic visitors’ arrivals).The current research is an effort to evaluate the short-term and long-term association between events of terror and domestic visitation. Primary data was collected using stratified random sampling techniques and interview method and secondary data was taken from various sources to evaluate the model. Auto Regressive Distributive Lag (ARDL) model is used to evaluate the data. The ARDL bound test confirms the co-integration between terror incidents and tourism. Additionally, the examined findings undoubtedly ensure the negative short-term and long-term impact of events of terror on domestic tourism in the study area.
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Capitaine, Virginie. "Inciting tourist accommodation managers to make their establishments accessible to people with disabilities." Journal of Tourism Futures 2, no. 2 (2016): 196–205. http://dx.doi.org/10.1108/jtf-03-2015-0010.
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Purpose The purpose of this paper is to report on the research carried out in Québec as part of a master’s degree for the IÉSEG School of Management on behalf of Kéroul, an organization whose mission is to make tourism and culture accessible to people with disabilities. Established over 30 years ago and active largely in Québec, Kéroul has observed a lingering reluctance on the part of tourism industry operators to meeting the needs of disabled visitors. In the research, we set out to answer the following question: how can Kéroul encourage tourism establishments to develop accessibility? In light of the hotel industry’s key role in tourism, exploratory research was conducted with 30 Québec hotel managers through extensive individual interviews. Design/methodology/approach The exploratory research took the form of in-depth interviews with hotel managers. The sample was selected after conferring with Kéroul and a Québec hotel association. As a first step, a jointly written letter was sent to managers who were association members, inviting them to be interviewed. Findings Some respondents showed an interest in accessibility, seen as a means of attracting group bookings; others confirmed that accessible rooms rented well to guests from all categories. Nonetheless, most were skeptical about the economic value of the disabled market. They were also poorly informed about this type of clientele, the concept of accessibility and the facilities “barrier-free” tourism requires. Originality/value Until now, the literature on accessible tourism has generally accentuated the needs of disabled consumers and analyzed their behavior with regard to tourism. Arguments to demonstrate the market potential of tourists with disabilities have ensued. The need to meet this demand was expressed while highlighting the low degree of consideration given to the disabled market by tourism professionals at present. However, few publications treat accessibility as a viable business opportunity. The study reveals the concerns and views of tourism industry professionals vis-à-vis accessibility and is all the more relevant, given the current context in Québec.
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Enzenbacher, Debra J. "Tourists in Antarctica: numbers and trends." Polar Record 28, no. 164 (1992): 17–22. http://dx.doi.org/10.1017/s0032247400020210.
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AbstractApproximately 39 000 tourists have visited Antarctica since 1957; numbers peryearare provided. Abrief history of sea and airborne tourism in Antarctica reveals past and current trends. The formation of the International Association of Antarctica Tour Operators and its role in the self-regulated tourism industry in Antarctica are considered, together with the implications of recently-promulgated Antarctic Treaty Recommendation XVI-13. The number of tourists visiting Antarctica is shown to exceed the combined number of scientists and support personnel from all National Antarctic Programs. It is concluded that the ATS provides a suitable framework within which to develop measures to protect Antarctica from tourist activity. However, regulations developed must be based on hard data on the size and impact of the industry to be effectively implemented.
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Pawara, Pornntiwa, Manasawee Kaenampornpan, and Khanabhorn Kawattikul. "Valuable Tourism Information via Mobile Application." Advanced Materials Research 1044-1045 (October 2014): 1428–32. http://dx.doi.org/10.4028/www.scientific.net/amr.1044-1045.1428.
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The travel and tourism industry is one of the main sources of income in Thailand. People choose to travel around the world, as a way to relax and enjoy their time. Users search information from many resources before and during their travel. We grouped the mobile tourism applications into two main groups in order to analyse the nature of information in the tourism applications. Social network provides rich collaborative user-generated information. We found that most tourism applications require personal information and pre-existing association in order to get information. We argue that, in tourism, a user requires instant and easy access to information. So the social network might not be an appropriate option. Therefore we propose a simple collaborative user-generated content application, which has a location awareness chat system. We aim to provide an application with self-sufficient information that allows the user to instantly share, search, and comment on information at anytime and anywhere. Moreover, the location awareness chat system is introduced to provide instant firsthand information to the users as well.
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Vaid, Jatin, Subodh Kesharwani, and Arvind Kumar Dubey. "A Study of MICE Tourism Dynamics in Auto Expo 2016." Global Journal of Enterprise Information System 8, no. 4 (2017): 71. http://dx.doi.org/10.18311/gjeis/2016/15776.
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Business tourisms sector, which is also known as MICE – Meetings, Incentives, Conferences and Exhibitions Sector - is a high value, high visibility niche tourism sector. It is one of the fastest growing sectors of tourism industry. As per International Congress and Convention Association, International Convention Industry is estimated to be US $ 280 billion. India ranks 31st globally with a share of US $ 4.8 billion, and a potential to be among the top 20 destinations in the world for hosting international conventions, exhibitions and events. Auto Expo is Asia's largest automotive show. From providing a platform to the Indian automotive industry for showcasing its expertise to becoming a sourcing hub for the global automobile industry to launch itself in the Indian market, Auto Expo has evolved significantly since its inception in 1985. In view of the growth potential of business tourism sector and its impact on nation’s economy, this research paper envisages to contribute to the understanding of MICE Tourism dynamics in Auto Expo with respect to the perceptions of four key players, viz., delegates visiting the event; exhibitors; venue management; and key organizers. The study profiles the delegates and measures their perceptions with respect to their purpose of visit, and satisfaction levels in respect of venue infrastructural facilities and variety of automobiles exhibited. The paper also studies the various categories of organizations exhibiting in Auto Expo; their purpose of participation; the degree to which their business outcomes have been met; and their satisfaction levels with respect to venue infrastructure. The paper also discusses the roles and perceptions of key organizers like ACMA, CII and SIAM in sponsoring the event. Finally, it also studies the strategies formulated by India Expo Mart (Venue) in marketing Auto Expo to major stakeholders, thereby providing a comprehensive understanding of MICE Tourism dynamics.
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Pinnock, Fritz. "The future of tourism in an emerging economy: the reality of the cruise industry in Caribbean." Worldwide Hospitality and Tourism Themes 6, no. 2 (2014): 127–37. http://dx.doi.org/10.1108/whatt-12-2013-0052.
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Purpose – In the face of newly industrialised nations, there is the tendency that there will be a shift or redirect of tourists from old tourism destinations to the newly industrialised ones. While there has been a consistent growth in cruising to the Caribbean, the question is whether the growth in cruise ship calls and increase in cruise passenger arrivals to the Caribbean translate into greater development for the region ' s stakeholders or whether this just creates increased profits for the cruise lines, and whether there will be a shift from the Caribbean to the newly industrialised nation in years to come. This paper seeks to address these issues. Design/methodology/approach – This research employed mixed methods approach to answer the research question. The nature of the question and data necessary to answer the question led to the choice of qualitative and quantitative techniques. Findings – The findings from this research will, hopefully, serve as a guide for Caribbean nations to develop a better strategy to cope with the cruise tourism industry; an approach based more along the lines of inter-island collaboration as opposed to competition. Research limitations/implications – Lack of ample data on cruise tourism in the Caribbean was one of the limitations of the study. Another drawback involved the high level of secrecy which surrounds the industry and the unwillingness of cruise lines and their associates to provide access to operational data, which they regard as confidential. Originality/value – The Caribbean, particularly Caribbean governments, will benefit from a greater understanding of the power relations among the cruise tourism stakeholder chain and the profile of costs and benefits associated with the industry. Over the years, the Caribbean has relied solely on the economic impact surveys produced by Florida Caribbean Cruise Association (FCCA) and Cruise Lines International Association (CLIA), both of whom represent the cruise lines, in order to make projections and development plans for the industry.
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Rosnan, Herwina, Norzayana Yusof, and Sofian Shamsuddin. "Service Culture of the Workforce in the Medical Tourism Industry: is Malaysia on Par With Thailand?" Environment-Behaviour Proceedings Journal 4, no. 11 (2019): 95. http://dx.doi.org/10.21834/e-bpj.v4i11.1730.
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Despite the progressive revenue trend, service providers in Malaysia's medical tourism have been receiving numerous complaints. Hence, this article sets to illustrate the behaviour of the service providers by describing whether they met the expectations of medical tourists. This study conducted twelve in-depth interviews with private hospitals, doctors and healthcare facilitators. Through Atlas.ti version 8, this study unveils that Malaysia lacks behind Thailand in providing patient-centric hospital services. Due to the 'doctor shopping' behaviour and word-of-mouth between patients, the present situation may hamper the growth of this industry as patients could easily opt for alternative options for their treatments.Keywords: Medical Tourism; Private Healthcare; Service Culture; Service Providers’ BehavioureISSN: 2398-4287© 2019. The Authors. Published for AMER ABRA cE-Bsby e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.DOI: https://doi.org/10.21834/e-bpj.v4i11.1730
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Kanwel, Shahida, Zhou Lingqiang, Muhammad Asif, Jinsoo Hwang, Abid Hussain, and Arif Jameel. "The Influence of Destination Image on Tourist Loyalty and Intention to Visit: Testing a Multiple Mediation Approach." Sustainability 11, no. 22 (2019): 6401. http://dx.doi.org/10.3390/su11226401.
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Pakistan holds an important geographical status, but extremism and sabotage have severely damaged the tourism industry. In the present study, we examined the impact of destination image (DI) on tourist loyalty (TL) and intension to visit (IV) in Pakistan. Additionally, the study analyzed the mediation effects of electronic word of mouth (eWOM) and tourist satisfaction (TS) on these relationships. Data was collected from 780 tourists in Pakistan. We used confirmatory factor analysis (CFA) and structural equation modeling (SEM) to obtain the results. Our results demonstrated the positive relationships among DI, eWOM, TS, TL, and IV. This study also disclosed that eWOM has a partial mediation effect on the DI–TL relationship, and both eWOM and TS fully mediate the association between DI and IV. Hence, tourist satisfaction can be enhanced by eWOM and destination image, which directly effect tourist loyalty and intention to visit in Pakistan. The proposed framework and research findings will help stakeholders significantly to recognize the multi-facet association in the tourism industry of Pakistan. Testing the above relationships through multiple mediators is a relatively novel idea.
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Chand, Mohinder, and Ashish Ranga. "Performance Appraisal Practices in Indian Hotel Industry: An Investigation of Employees Perceptions." Restaurant Business 117, no. 11 (2018): 47–55. http://dx.doi.org/10.26643/rb.v117i11.3883.
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This paper has a two-fold purpose: to explore the extent of inclusion of performance appraisal practices as perceived by the employees working in sample hotels and to find if these practices depend on the organisational demographic characteristics. Based on a survey of 396 hotel employee’s perceptions on performance appraisal practices were assessed by 20 practices and 5 demographic variables. To find the association of the demographic variables with performance appraisal practices Bivariate test was used. Results indicated that performance rating is based on objective ; Performance is Proper Evaluation ;There are set standards for my job; Employee performance is easy to measure ;Performance is Continuous Monitoring ;The performance appraisal system is used to set my performance goals ;Modern methods are used to evaluate the employees ; All employees in the business are evaluated may constitute the most important performance appraisal practices in the Indian hotel industry. Further, the results indicate that there is a negative association between the number of staff and most performance appraisal practices variables these findings reveal that the hotels having a large number of staff rated the additional importance of performance appraisal practices as compared to hotels with less number of staff. The study makes a modest effort to add statistics to the little empirical information available concerning the performance appraisal practices in Indian hotel industry.
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Jiao, Bei Bei, and Pei Ji Shi. "A Rough Estimation of Energy Consumption and CO2 Emission in Tourism of GanSu Province Based on Low-Carbon." Applied Mechanics and Materials 316-317 (April 2013): 435–40. http://dx.doi.org/10.4028/www.scientific.net/amm.316-317.435.
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Low-carbon tourism is proposed as a new pattern to develop the global low-carbon economy, which goes with the tide in the global climate of change. Because tourism industry has a so close association with another industries that almost every link of tourism activities could be related to energy consumption and CO2 emission. So, energy conservation and emission reduction constitute an important part of developing low-carbon tourism. This article selects GanSu Province, the weak ecological environment, as the research object. In accordance with the documents research and mathematical statistics , and the "bottom-up" study method., we made an research on energy consumption and the CO2 emission of GanSu province from the tourism travel , tourism accommodation, and tourism activities, respectively. From the result, GanSu's tourism with low-carbon and energy-saving characteristics, accounting for 0.45% energy consumptions and 0.86% CO2 emission in that of the GanSu's tourism. It shows that tourism fits in with the requirements of low-carbon tourism development. However, one of the most important factor in the tourism energy consumption and the CO2 emission is the tourism transportation, accounting for 68.83% energy consumptions and 65.96% CO2 emission in that of tourism respectively, which should be focus on as the key link in low-carbon tourism development.
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Duncan, Tara. "Current Issues in the Global Hospitality Industry." Tourism and Hospitality Research 5, no. 4 (2005): 359–66. http://dx.doi.org/10.1057/palgrave.thr.6040034.
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This paper aims to highlight the current issues of most concern for the hospitality industry worldwide. By examining a number of hospitality and hotel association websites from around the world, eight main areas of concern for the hospitality industry were highlighted and examined in more detail. These areas included employment issues, taxation levels and environmental issues. The paper concludes by recognising both the powerful position many of these associations now hold on a national and sometimes international scale and the global nature of many of the main issues of concern for the hospitality industry
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Dash, Pratima Kumari. "Tourism and community development-A Study on Handicraft Artisans of Odisha." International Journal for Innovation Education and Research 3, no. 3 (2015): 61–72. http://dx.doi.org/10.31686/ijier.vol3.iss3.328.
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Artisans all ways create a new rethym and driven the world into a sphere of imagination of colours, pattern and beauty. Handicrafts are an important productive sector and export commodity for many developing countries and in some countries constitutes a significant part of the export economy. The growth of international markets for home accessory products and an increased interest in global goods have opened up new-market opportunities for artisans. In India, handicraft industry is a major source of income for rural communities employing over six million artisans including a large number of women and people belonging to the weaker sections of the society. It has been observed that in a poor state like Osisha, Hadicraft industry is one of the everlasting, age old and professional attitude of the rural unemployed women and children for their livelihood. Observation says, Artisans either neglected or they never got proper recognisation from the society. Sometimes even they fail to feed their family and which driven they to go for other categories of labour than promoting the age old traditions of our country. However, observers of the handicrafts sector predict that the escalating number of small businesses turning to handicraft production is unlikely to decline significantly in the future. The present study entails the various problems of the handicraft industry which can be worked upon by the mutual association ship of the Indian government, State government and the handicraft exporters in order to boost and promote the traditional sector.
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Enzenbacher, Debra J. "Antarctic tourism: an overview of 1992/1993 season activity, recent developments, and emerging issues." Polar Record 30, no. 173 (1994): 105–16. http://dx.doi.org/10.1017/s0032247400021318.
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AbstractAntarctic tourism is evolving at an ever-increasing pace. More than 7000 tourists, a record number, visited the Antarctic aboard cruise ships, yachts, and aircraft during the 1992/1993 season. As annual tourist, tour operator, cruise, and cruise ship totals increase, so do the number of landing sites used for tour visits. Although the Antarctic tourism industry was once characterized by small expedition-sized vessels, 50% of Antarctic cruise passengers travelled aboard ships with a capacity of 250 or more during the 1992/1993 season. These developments present challenges to Antarctic policy makers. There is growing awareness that environmental issues arising from Antarctic tourist activity are increasingly important, but, to date, comprehensive data on Antarctic tourism are not available from a central source. This study compiles data from numerous sources in order to develop a clearer picture of the nature and scale of Antarctic tourist activity. In an effort to present an overview of Antarctic tourism, data from the 1992/1993 season are considered along with important issues in the tourism debate, including significant trends and recent developments in the tourism industry, Antarctic tourism research, tourist landings in Antarctica, industrial self-regulation, emerging issues, Antarctic Treaty negotiations on tourism, and national initiatives to improve dialogue between the industry and Antarctic policy makers. Research is underway to understand better the nature of tourist visits and the effect they have on the Antarctic environment and related ecosystems. The International Association of Antarctica Tour Operators (IAATO) plays an important role in disseminating information to tour operators planning visits to the Antarctic, but more could be done by this organization and non-members of IAATO to comply with Treaty provisions. Improved compliance with Treaty provisions and tour operator and visitor guidelines is needed, at least until the environmental effects of tour visits are better understood and the more comprehensive regulation set out in the Protocol on Environmental Protection to the Antarctic Treaty is implemented.
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Balasubramanian, Kandappan, and Neethiahnanthan Ari Ragavan. "What are the key challenges faced by the Malaysian hospitality and tourism industry in the context of industrial revolution 4.0?" Worldwide Hospitality and Tourism Themes 11, no. 2 (2019): 194–203. http://dx.doi.org/10.1108/whatt-11-2018-0079.
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Purpose Globally, the hospitality industry has entered a new era of growth and transformation due to the Industrial revolution 4.0 and generational change among the consumers. The Malaysian hospitality industry is facing some issues and challenges due to this shift in the global economy, game-changing service innovation, increasing alternative service providers and the disruption of technology. The study aims to identify the issues faced by industry experts and to provide some practical solutions for industry. Design/methodology/approach The paper identifies the key issues and challenges faced by the hospitality industry by using an open-ended question-based approach among senior industry practitioners and the management representative of the Malaysian Association of Hotels. Findings A number of innovative recommendations are offered from an industry perspective (including best practices and benchmarking) that if adopted would be beneficial to all stakeholders and encourage tourists to embrace the Malaysian hospitality industry. Originality/value The paper underscores issues and challenges stemming from rapid tourism growth and some operational issues relating to hospitality development. The paper also identifies some recent innovations that hoteliers could implement in their respective hotels.
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Abdul Kadir, Syazwani, Mariam Jamaludin, and Abd Rahim Awang. "Accessibility Adaptation in Heritage Boutique Hotels: A review on literature." Environment-Behaviour Proceedings Journal 4, no. 10 (2019): 103. http://dx.doi.org/10.21834/e-bpj.v4i10.1633.
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This paper offers a literature review for a study that intends to explore heritage boutique hotels’ methods in adapting accessibility. Methodology employed for this paper is mainly an analysis of secondary data from scholarly articles and other types of academic publications. Topics being discussed emerged from the issue of accessible tourism to the accessibility adaptation in repurposed heritage buildings, which then scoped to the heritage boutique hotel trends in today’s tourism industry. The literature reviews highlight the heritage boutique hotels’ ability in providing distinctive cultural tourism and conclude that the discussed topics are interrelated with each other.Keywords: Accessible tourism; accessibility adaptation; heritage building; boutique hoteleISSN: 2398-4287 © 2019. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.DOI: https://doi.org/10.21834/e-bpj.v4i10.1633
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Han, Heesup, Soyeun Lee, Jinkyung Jenny Kim, and Hyungseo Bobby Ryu. "Coronavirus Disease (COVID-19), Traveler Behaviors, and International Tourism Businesses: Impact of the Corporate Social Responsibility (CSR), Knowledge, Psychological Distress, Attitude, and Ascribed Responsibility." Sustainability 12, no. 20 (2020): 8639. http://dx.doi.org/10.3390/su12208639.
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The international tourism industry is among the hardest-hit by the coronavirus disease (COVID-19). Due to this tourism crisis, this research attempted to uncover the possible influence of the corporate social responsibility efforts of the international tourism businesses and of the knowledge of COVID-19 on the US travelers’ decision formation for international tourism products. A quantitative approach and survey methodology were used. The findings revealed that corporate social responsibility improves travelers’ attitudes and behavioral intentions. In addition, the travelers’ knowledge perception of COVID-19 was significantly associated with their psychological distress. Decreasing this psychological distress related to overseas tourism was of importance to boost a positive attitude toward international traveling, which directly leads to increased behavioral intentions. Testing for the metric invariance revealed that an association between the corporate social responsibility and intentions was only significant when the travelers strongly felt an ascription of responsibility for the COVID-19 outbreak and the pandemic. The theoretical uses and the practical values of this research are discussed.
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Kasymzhanov, Agyn, and Benita Howell. "Kazak Scholars Organize Association of Applied Anthropology." Practicing Anthropology 20, no. 1 (1998): 40–41. http://dx.doi.org/10.17730/praa.20.1.y101755754208604.
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Editorial note: Kazakhstan emerged from fifty years of Soviet rule following the collapse of the former Soviet Union to become the Republic of Kazakstan (the new transliteration from the Turkic Kazak language rather than from Russian is itself symbolic of independence). Scholars in the new republic turned to the task of reorganizing universities, redefining disciplines, and applying their work to national problem solving. Culturally, Kazaks are reasserting their Islamic religious identity that was submerged during the Soviet era. They are restoring mosques and shrines not only as places of worship, however, but as important symbols of cultural heritage that document Kazak claims to their rightful place in the Islamic world Increasing numbers of pilgrims are visiting shrines, for example, the 600 year old Masoleum of Kodzha Akhmed Yassawi in the city of Turkistan, built by the order of Timur (Tamerlaine). The Kazaks hope to develop a heritage tourism industry around the architectural monuments and archeological sites that attest to their long, rich cultural history.
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Baniya, Rojan, Brijesh Thapa, and Min-Seong Kim. "Corporate Social Responsibility Among Travel and Tour Operators in Nepal." Sustainability 11, no. 10 (2019): 2771. http://dx.doi.org/10.3390/su11102771.
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Travel and tour operators (TTOs) have become increasingly and positively engaged in Corporate Social Responsibility (CSR) due to increased consumer awareness and responsible business practices. However, CSR engagement has not fully permeated the travel and tourism industry in Nepal as it is still considered ambiguous. There is a need to identify baseline knowledge, and to institute programs and policies for CSR engagement. This study formulated a conceptual model to empirically test the relationship between perceptions of CSR (comparative, benefits and favorability) and its association with the importance, participation and future engagement intentions among TTOs in Nepal. Data were collected via a questionnaire among TTO (n = 138) that were registered with the National Association of Tour and Travel Agents. Based on the results, CSR was deemed to be important due to customers’ favorability toward organizations that implemented related activities. This relationship influenced CSR participation and subsequently led to future intentions to engage. Overall, it was apparent that the TTOs which were essentially small and medium enterprises were focused on CSR implementation largely due to customers’ pressure and/or demand. This study provides knowledge to devise appropriate strategies to drive CSR implementation in the tourism industry via TTO in Nepal.