Dissertations / Theses on the topic 'Bombing of North Vietnam'
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Quek, Ser Hwee. "Before Tet : American bombing and attempts at negotiation with North Vietnam, 1964-1968 /." Thesis, Connect to this title online; UW restricted, 1995. http://hdl.handle.net/1773/10482.
Full textStagner, Annessa C. "From Behind Enemy Lines: Harrison Salisbury, the Vietnamese Enemy, and Wartime Reporting During the Vietnam War." Ohio : Ohio University, 2008. http://www.ohiolink.edu/etd/view.cgi?ohiou1212524985.
Full textTitle from PDF t.p. Release of full electronic text on OhioLINK has been delayed until June 30, 2012. Includes bibliographical references (leaves 157-161)
Duong, Thi Thuy, Thi Nguyet Vu, Thi Phuong Quynh Le, Tu Cuong Ho, Trung Kien Hoang, and Dinh Kim Dang. "Seasonal variation of phytoplankton assemblage in Hoa Binh reservoir, north of Vietnam." Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2015. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-176884.
Full textTảo đóng vai trò quan trọng trong mạng lưới thức ăn và chu trình sinh địa hóa của thủy vực và chúng chịu sự chi phối của nhiều yếu tố môi trường như ánh sáng, pH, nhiệt độ và dinh dưỡng. Nghiên cứu này trình bày đa dạng thành phần loài và biến động sinh khối thực vật phù du tại hồ chứa Hòa Bình từ tháng 3 đến tháng 12 năm 2011. Các mẫu thực vật nổi được thu thập hàng tháng tại 4 điểm. Kết quả đã xác định được 6 lớp tảo chính bao gồm: Vi khuẩn lam, tảo lục, tảo silic, tảo mắt, tảo giáp và tảo lông roi hai rãnh. Nhóm tảo silic và Vi khuẩn lam chiếm ưu thế với độ phong phú tương đối là 61% và 32% tương ứng trong quần xã thực vật nổi. Vi khuẩn lam dạng tập đoàn và dạng sợi (Microcystis aeruginosa, M. wesenberg, Oscillatoria sp. tương ứng) chiếm ưu thế trong quần xã thực vật nổi vào các thời điểm đầu hè và mùa thu (tháng 4 và tháng 9). Tổng mật độ tế bào thực vật nổi dao động từ 84210 đến 100 x106 cell/L. Mật độ thực vật nổi biển động theo mùa với sinh khối tê bào cao vào đầu hè và mùa đông (tháng 4 và tháng 12) và sinh khối tế bào thấp vào các mùa hè và thu (tháng 6 đến tháng 10)
Törnesson, Martin. "The leadership and understanding of the unexpected failure of Operation Rolling Thunder." Thesis, Försvarshögskolan, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:fhs:diva-9156.
Full textDempsey, Christopher Martin. "The Other Side of the Story: Vietnam Escalation and Global Army Readiness, 1965-1968." NCSU, 2009. http://www.lib.ncsu.edu/theses/available/etd-03252009-172131/.
Full textDuong, Thi Thuy, Thi Nguyet Vu, Thi Phuong Quynh Le, Tu Cuong Ho, Trung Kien Hoang, and Dinh Kim Dang. "Seasonal variation of phytoplankton assemblage in Hoa Binh reservoir, north of Vietnam: Research article." Technische Universität Dresden, 2014. https://tud.qucosa.de/id/qucosa%3A28880.
Full textTảo đóng vai trò quan trọng trong mạng lưới thức ăn và chu trình sinh địa hóa của thủy vực và chúng chịu sự chi phối của nhiều yếu tố môi trường như ánh sáng, pH, nhiệt độ và dinh dưỡng. Nghiên cứu này trình bày đa dạng thành phần loài và biến động sinh khối thực vật phù du tại hồ chứa Hòa Bình từ tháng 3 đến tháng 12 năm 2011. Các mẫu thực vật nổi được thu thập hàng tháng tại 4 điểm. Kết quả đã xác định được 6 lớp tảo chính bao gồm: Vi khuẩn lam, tảo lục, tảo silic, tảo mắt, tảo giáp và tảo lông roi hai rãnh. Nhóm tảo silic và Vi khuẩn lam chiếm ưu thế với độ phong phú tương đối là 61% và 32% tương ứng trong quần xã thực vật nổi. Vi khuẩn lam dạng tập đoàn và dạng sợi (Microcystis aeruginosa, M. wesenberg, Oscillatoria sp. tương ứng) chiếm ưu thế trong quần xã thực vật nổi vào các thời điểm đầu hè và mùa thu (tháng 4 và tháng 9). Tổng mật độ tế bào thực vật nổi dao động từ 84210 đến 100 x106 cell/L. Mật độ thực vật nổi biển động theo mùa với sinh khối tê bào cao vào đầu hè và mùa đông (tháng 4 và tháng 12) và sinh khối tế bào thấp vào các mùa hè và thu (tháng 6 đến tháng 10).
Herold, Lars. "Building a market economy in North Korea and Vietnam : key lessons from the Chinese, Russian, and German experiences /." Aachen : Shaker, 2002. http://www.gbv.de/dms/zbw/379627469.pdf.
Full textLam, Nguyen Ho. "IMPROVEMENT OF RICE CROPPING IN SALINE SOILS IN THE NORTH CENTRAL COASTAL REGION OF VIETNAM." Master's thesis, Kyoto University, 2015. http://hdl.handle.net/2433/195980.
Full text0048
新制・課程博士
博士(農学)
甲第18694号
農博第2091号
新制||農||1029(附属図書館)
学位論文||H27||N4888(農学部図書室)
31627
京都大学大学院農学研究科地域環境科学専攻
(主査)教授 舟川 晋也, 教授 縄田 栄治, 教授 間藤 徹
学位規則第4条第1項該当
Do, Ngoc Thuy. "The significance of enterotoxigenic E.coli as a cause of pre-weaning piglet diarrhoea in North Vietnam /." St. Lucia, Qld, 2004. http://www.library.uq.edu.au/pdfserve.php?image=thesisabs/absthe17888.pdf.
Full textRydstrøm, Helle. "Embodying morality : girls' socialization in a north Vietnamese commune /." Linköping : Tema, Univ. [distributör], 1998. http://www.bibl.liu.se/liupubl/disp/disp99/arts184s.htm.
Full textDavis, Ginger. ""Being Vietnamese": The Democratic Republic of Vietnam and the United States during the Early Cold War." Diss., Temple University Libraries, 2012. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/214107.
Full textPh.D.
This dissertation examines the early U.S.-D.R.V. relationship by analyzing related myths and exploring Viet Minh policies. I go beyond the previous literature to examine the Viet Minh government's modernization and anti-imperialist projects, both of which proved critical to D.R.V. policy evolution and the evolution of a new national identity. During the French era, as Vietnamese thinkers rethought the meaning of "being Vietnamese," groups like the Viet Minh determined that modernization was the essential to Vietnam's independence and that imperialist states like the U.S. posed a serious threat to their revolution and their independence. I argue that D.R.V. officials dismissed all possibility of a real alliance with the U.S. long before 1950. Soviet and Chinese mentors later provided development aid to Hanoi, while the D.R.V. maintained its autonomy and avoided becoming a client state by seeking alliances with other decolonizing countries. In doing so, Vietnamese leaders gained their own chances to mentor others and improve their status on the world stage. After Geneva, Hanoi continued to advance modernization in the North using a variety of methods, but its officials also heightened their complaints against the U.S. In particular, the D.R.V. denounced America's invasion of South Vietnam and its "puppet" government in Saigon as evidence of an imperialist plot. In advocating an anti-imperialist line and modernized future, D.R.V. leaders elaborated a new national identity, tying modernization and anti-imperialism inextricably to "being Vietnamese." Yet modernization presented serious challenges and Hanoi's faith in anti-imperialism had its drawbacks, limiting their ability to critique and evaluate the U.S. threat fully.
Temple University--Theses
Dung, Le Thanh, and n/a. "An analysis of suprasegmental errors in the interlanguage of North Vietnamese students of English." University of Canberra. Education, 1991. http://erl.canberra.edu.au./public/adt-AUC20060706.115954.
Full textTong, Si Son. "Cartographie par télédétection des espaces intertidaux du Vietnam." Thesis, Reims, 2016. http://www.theses.fr/2016REIMS038.
Full textTidal flat is a special environment suffering tidal regime in which tidal flats are submerged during flood tide and exposing the air during ebb tide. Tidal flats in the north coast in Vietnam are constituted in diurnal tide condition with tide range varying from 0.3m to 3.5m. Along 350km coastline of the study area, the diversity of constituent conditions formed various tidal flats with different characteristic. Tidal flats in the southern part of the study area are fed by sediment from two large river systems, in the middle part forms the coal tidal flats, but the only sandy sediment along with tide domination constitute the large tidal flats in the north coast of the study area. This study apply remote sensing techniques and GIS tools to solve four scientific issues including: the evolution of tidal flats over periods from 1989 to 2014, the characteristics of sediments in tidal flats, the surface parameter of tidal flats, and the forcing factors which influence the future change of tidal flats. The results of the study shows that, tidal flats in the north coast in the study area are dramatically eroded but the tidal flats in the south coast are deposition by the concentration of fine sediments. In total 14 forcing factors, the coastal nature factor has highest forcing to the deposition of tidal flats. However, the factors of wind-wave effect and tidal flat width have negative influence to deposition. Consequently, the highest potential for future deposition of tidal flats are around the river mouths in the south coast but no potential for future deposition is in tidal flats in the north of the study area. This study is implemented in the framework of the cooperation between University of Science and Technology Ha Noi (USTH) and Université de Reims Champagne-Ardenne (URCA)
Hoang, Thi Sen. "Gains and losses: devolution of forestry land and natural forest a study of forest allocation in North Central coast, Vietnam /." Uppsala : Dept. of Urban and Rural Development, Swedish University of Agricultural Sciences, 2009. http://epsilon.slu.se/200972.pdf.
Full textBeggs, Alvin Dwayne. "Ernest Gruening, Wayne Morse and the Senate Debate Over United States Participation in Vietnam 1965-1969 and Its Affect on United States Foreign Policy." Bowling Green State University / OhioLINK, 2005. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1124482196.
Full textPhelps, Wesley Gordon. "The "Sixties" Come to North Texas State University, 1968-1972." Thesis, University of North Texas, 2004. https://digital.library.unt.edu/ark:/67531/metadc4654/.
Full textNguyen, Thi Anh Duong [Verfasser], Michael [Gutachter] Bonkowski, and Thomas [Gutachter] Ziegler. "Community structure and ecological niches of free-living terrestrial nematodes in north-eastern Vietnam. / Thi Anh Duong Nguyen ; Gutachter: Michael Bonkowski, Thomas Ziegler." Köln : Universitäts- und Stadtbibliothek Köln, 2017. http://d-nb.info/1124587799/34.
Full textLe, Hai Van. "The Vietnam War and the laws of war : an examination of North Vietnam's military strategy and its compliance with the laws of war." Thesis, University of Leeds, 2011. http://etheses.whiterose.ac.uk/4050/.
Full textPrentice, David L. "Ending America's Vietnam War: Vietnamization's Domestic Origins and International Ramifications, 1968-1970." Ohio University / OhioLINK, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1384512056.
Full textGarrett, Dave L. "The Power of One: Bonnie Singleton and American Prisoners of War in Vietnam." Thesis, University of North Texas, 1999. https://digital.library.unt.edu/ark:/67531/metadc279240/.
Full textDao, Thi Hoa Hong Verfasser], Dirk [Akademischer Betreuer] [Hölscher, Christian [Gutachter] Ammer, Holger [Gutachter] Kreft, and Achim [Gutachter] Dohrenbusch. "Threatened tree species across conservation zones in a nature reserve of North-Western Vietnam / Thi Hoa Hong Dao ; Gutachter: Christian Ammer, Holger Kreft, Achim Dohrenbusch ; Betreuer: Dirk Hölscher." Göttingen : Niedersächsische Staats- und Universitätsbibliothek Göttingen, 2017. http://d-nb.info/1128400634/34.
Full textHelson, Peter History Australian Defence Force Academy UNSW. "The forgotten Air Force : the establishment and employment of Australian air power in the North-Western area, 1941-1945." Awarded by:University of New South Wales - Australian Defence Force Academy. School of History, 1997. http://handle.unsw.edu.au/1959.4/38719.
Full textTran, Van Hiep [Verfasser], Jürgen [Gutachter] Pretzsch, Dietrich [Gutachter] Darr, and Xuan Phuc [Gutachter] To. "Key factors affecting small bamboo enterprises upgrading in North Vietnam: Case studies from Chuong My, Hanoi and Thanh Hoa province / Hiep Tran Van ; Gutachter: Jürgen Pretzsch, Dietrich Darr, Phuc To Xuan." Dresden : Technische Universität Dresden, 2021. http://d-nb.info/1237320089/34.
Full textKleiner, Samuel. "Declaring war no more : the use of international legal frameworks and the expansion of the presidential war power : US presidential utilization of international legal frameworks to expand the president's constitutional power to use military force." Thesis, University of Oxford, 2012. http://ora.ox.ac.uk/objects/uuid:a8ce8bc9-3efd-40e1-b2f8-a669aa21276d.
Full textBui, Huong Thi Thanh, and 裴氏清香. "Analyzing Educational Quality of Universities in the North of Vietnam." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/67996027286278740877.
Full text元智大學
經營管理碩士班(企業管理與服務科學學程)
104
The aim of this study is to find the solutions of quality improvement for selected leading universites in the North of Vietnam. A survey was conducted in early 2015. The author collected hundred more data from the respondents who are major stakeholders of education in the five departments from the selected five universities in the North of Vietnam, which train one same major that is Business administration or Management. The respondents who have the experience in education are mainly students and teachers. Besides, the author also collected data from parents, staffs, government officer, industrial experts, etc. This study used Likert scale of five. The results finally served the purpose of this research. I found that nine supported hypotheses, the rest were rejected. From the results of hypotheses, the author found the relationships among variables. Based on that point of view, the author proposed general recommendations for university and leaders and the suggestion for each stakeholder in education. In terms of important findings, finding dimensions and analyzing their relationships contribute to the evaluation of educational quality in Northen Vietnam.
Chanay-Savoyen, Frederic. "Business negotiation in Vietnam : relationship development between North American and Vietnamese negotiators." Thesis, 1996. http://hdl.handle.net/2429/4359.
Full textHa, Tran Le Ngoc, and 段荷恩. "Dengue Virus Infection in North and Central Parts of Vietnam during 2012-2013." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/15778517283018158620.
Full text國立陽明大學
國際衛生碩士學位學程
102
Dengue is considered as an endemic disease in Vietnam with outbreaks occurring every year. To investigate dengue infection in the North and Central parts of Vietnam, we conducted a molecular epidemiological study. A total of 274 human serum samples were collected and diagnosed by real-time RT-PCR, virus isolation, and E/M-specific capture IgM and IgG ELISA. A total of 26 confirmed cases were identified (2 DENV-1, 6 DENV-2, 15 DENV-3, and 3 DENV-4 cases). Phylogenetic analyses of the DENV envelope gene sequences of 15 Vietnamese isolates demonstrated that they were one Asian genotype 1 DENV-2 strain, 8 genotype II DENV-3 strains, 3 genotype III DENV-3 strains, and 3 genotype I DENV-4 strains. Combined analyses of Vietnamese strains and imported Vietnamese strains in Taiwan indicate that almost all imported Vietnamese strains in Taiwan can be grouped together with the Vietnamese strains. Interestingly, one DENV-4 strain is close to a Thai strain.
MacArthur, Julie Leigh. "Controlling the uncontrollable? : economic transition and elite power in North Korea and Vietnam." Thesis, 2006. http://hdl.handle.net/2429/17549.
Full textArts, Faculty of
Asian Research, Institute of
Graduate
Dao, Thi Hoa Hong. "Threatened tree species across conservation zones in a nature reserve of North-Western Vietnam." Doctoral thesis, 2017. http://hdl.handle.net/11858/00-1735-0000-0023-3DE7-F.
Full textOatsvall, Neil Shafer. "War on nature, war on bodies the United States' chemical defoliant use during the Vietnam War and its consequences /." 2008. http://www.lib.ncsu.edu/theses/available/etd-04232008-121647/unrestricted/etd.pdf.
Full textHelton, Bradley Dean. "Revolving door war former commanders reflect on the impact of the twelve-month tour upon their companies in Vietnam /." 2004. http://www.lib.ncsu.edu/theses/available/etd-03252004-091557/unrestricted/etd.pdf.
Full textBich, Hau Nguyen Thi, and 阮氏碧后. "Determinant of Smartphone Purchase Intention - Case Study as the Office Staff in the North of Vietnam." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/gx3rd3.
Full text國立高雄應用科技大學
製造與管理外國學生碩士專班
103
Abstract Smartphone is mobile device that does a lot more than just make calls and send texts. You can use Smartphone to take pictures with high quality. Moreover, you can use it to listen music or play video. You do not need use computer to send and receive email, you can use Smartphone to do that. The aim of this research is to determinant of Smartphone purchase intention with case study as the office staff in the North of Vietnam. Based on previous research, the study will develop the new content with some factors that effect to purchase intention of customer. The research used questionnaire survey as a method to collect information from customer (office staff in the North of Vietnam). In this research, we used 250 samples of questionnaire. The purpose is to know the important of these factors (brand, price, design, quality and feature) with customers' purchase intention. The results of this research have shown that there was a relationship between independent variables (price, brand, design, quality, and feature) and the dependent variable (purchase intention). By using the survey questionnaire method, we know about some factors affect to purchase intention of customer in the North of Vietnam (price, brand, design and feature). Our finding with our proposed solutions in this study can be use as a good reference source for the business or Smartphone manufacturers in the North of Vietnam.
Tran, Van Hiep. "Key factors affecting small bamboo enterprises upgrading in North Vietnam: Case studies from Chuong My, Hanoi and Thanh Hoa province." 2002. https://tud.qucosa.de/id/qucosa%3A75446.
Full textDer Bambussektor trägt wesentlich zum Umweltschutz, zu Beschäftigungsmöglichkeiten und zur Armutsbekämpfung in ländlichen und bergigen Gebieten bei. Dies trifft auch auf Vietnam zu. Bambus verarbeitende Unternehmen spielen eine zunehmend wichtige Rolle in der Wertschöpfungskette, trotz des wachsenden Raubbaus und Missmanagements. Dies hat erhebliche Auswirkungen auf die Entwicklung kleiner Bambusbetriebe (small bamboo enterprises - SBEs). Tatsächlich werden SBEs durch mehrere Faktoren eingeschränkt, darunter die Anwendung veralteter Technologie, der Mangel an Produktinnovationen, begrenztes Kapital, instabile Arbeitsressourcen und schlechter Marktzugang. Darüber hinaus stehen diese Unternehmen nicht nur im harten Wettbewerb mit nationalen Unternehmen, sondern auch mit internationalen Marktteilnehmern (z.B. Bambus- und Rattanverarbeiter aus China). Da die derzeitige Politik sich diesen Problemen noch nicht gewidmet hat, sind die SBEs weiterhin Schocks ausgesetzt, die zu ihrem Verschwinden führen können. Die Folgen können steigende Arbeitslosigkeit und Armut in den ländlichen Gemeinden Vietnams sein. Trotz der vielschichtigen strukturellen Hindernisse für das Überleben von SBEs sind einige wenige von ihnen in der Studienregion erfolgreich gewachsen und haben sich in den letzten Jahren auf internationalen Märkten etabliert. Die Bedingungen, unter denen solche SBEs gediehen sind, sind noch wenig bekannt. Zudem fehlt bislang eine umfassende Analyse der wichtigsten Einflussfaktoren für die Weiterentwicklung von SBEs. Um diese Wissenslücke zu schließen, werden in dieser Arbeit sowohl erfolgreiche als auch erfolglose Fälle von SBEs in Vietnam vorgestellt.
Hiep, Tran Van. "Key factors affecting small bamboo enterprises upgrading in North Vietnam: Case studies from Chuong My, Hanoi and Thanh Hoa province." 2021. https://tud.qucosa.de/id/qucosa%3A75446.
Full textDer Bambussektor trägt wesentlich zum Umweltschutz, zu Beschäftigungsmöglichkeiten und zur Armutsbekämpfung in ländlichen und bergigen Gebieten bei. Dies trifft auch auf Vietnam zu. Bambus verarbeitende Unternehmen spielen eine zunehmend wichtige Rolle in der Wertschöpfungskette, trotz des wachsenden Raubbaus und Missmanagements. Dies hat erhebliche Auswirkungen auf die Entwicklung kleiner Bambusbetriebe (small bamboo enterprises - SBEs). Tatsächlich werden SBEs durch mehrere Faktoren eingeschränkt, darunter die Anwendung veralteter Technologie, der Mangel an Produktinnovationen, begrenztes Kapital, instabile Arbeitsressourcen und schlechter Marktzugang. Darüber hinaus stehen diese Unternehmen nicht nur im harten Wettbewerb mit nationalen Unternehmen, sondern auch mit internationalen Marktteilnehmern (z.B. Bambus- und Rattanverarbeiter aus China). Da die derzeitige Politik sich diesen Problemen noch nicht gewidmet hat, sind die SBEs weiterhin Schocks ausgesetzt, die zu ihrem Verschwinden führen können. Die Folgen können steigende Arbeitslosigkeit und Armut in den ländlichen Gemeinden Vietnams sein. Trotz der vielschichtigen strukturellen Hindernisse für das Überleben von SBEs sind einige wenige von ihnen in der Studienregion erfolgreich gewachsen und haben sich in den letzten Jahren auf internationalen Märkten etabliert. Die Bedingungen, unter denen solche SBEs gediehen sind, sind noch wenig bekannt. Zudem fehlt bislang eine umfassende Analyse der wichtigsten Einflussfaktoren für die Weiterentwicklung von SBEs. Um diese Wissenslücke zu schließen, werden in dieser Arbeit sowohl erfolgreiche als auch erfolglose Fälle von SBEs in Vietnam vorgestellt.
Raper, Lauren Elizabeth. ""Blest be the ties that bind" the 1986 Montagnard resettlement to Greensboro, North Carolina and the reshaping of the memory of the Vietnam War /." 2009. http://www.lib.ncsu.edu/theses/available/etd-05042009-091527/unrestricted/etd.pdf.
Full textVu, Quoc Huong Bui, and 裴武國祥. "THE STUDY ON BANK SERVICE QUALITY AND STUDENT’S SATISFACTION- CASE STUDY AS THE VIETNAM – NORTH BRANCH OF VIETINBANK." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/k7tdxw.
Full text國立高雄應用科技大學
製造與管理外國學生碩士專班
103
Vietinbank is one of the fourth largest banking in Vietnam. Service quality of Vietinbank is improving day by day according to the customer’s criteria. Vietinbank attracts a lot of different types of customers from labors, students to engineers. The amount of students taking part in Vietinbank transaction is increasing significantly. The purpose of this study is finding out level the customer’s satisfaction in service quality of Vietinbank through the SERQUAL dimensions. By applying SERQUAL dimension of tangibility, reliability, assurance, empathy and responsiveness (independent variables) and customer’s satisfaction (dependent variables), the researcher finds out the relationship between these factors effect to the customer’s satisfaction. Results from questionnaires collected from 120 respondents were analyzed using exploratory factor analysis, reliability test, correlation analysis, ANOVA analysis and regression analysis. After analyzing these factors, the researcher found that all these service qualities effect to the customer’s satisfaction. Thus, the researcher also conducts some strategies to improve service qualities of Vietinbank.
Le, Mai Anh, and 黎梅英. "Exploring the Influencing Factors of Repurchase Intention-the Automotive Industry in the North of Vietnam as an Example." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/dqm3p3.
Full text國立屏東科技大學
熱帶農業暨國際合作系
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Over the past half-century, the automotive industry has experienced expansion and diversification, has become an important part of our lives and provides personal mobility with speed, comfort, and convenience. In many countries, the automotive industry is recognized to have a positive effect on the long-run economic increasing growth. Nowadays, in order to achieve sustainable competitive advantages in the market, it is necessary to provide and improve customer satisfaction, which is one of the most important factors in business, especially in marketing. Besides, customer satisfaction is also a determining factor of customer switching behavior. Moreover, both of customer satisfaction and customer switching intention directly influence on customer repurchase intention, which decides the success of a company. Therefore, this study aims to find out the effects of service quality and self-congruity on customer satisfaction, which, thereafter, affects customer’s switching intention and repurchase intention of the customer in Vietnam’s automotive industry. Furthermore, this research has a further discussion of the relationships among customer relationship management (CRM) and switching costs, and switching intention. Along with that, this research also goes to ascertain the combination effect of switching intention and customer satisfaction on repurchase intention. As a result, a research model was developed based on this multidimensional approach. Quota sampling method was used to collect quantitative data from 400 car owners in Hanoi City and Vinh Phuc Province. However, after deleting some invalid records, only 366 questionnaires are valid. The proposed model and hypotheses were verified by using the structural equation modeling (SEM). There were two steps procedures of structural equation model. The first step is a measurement model test and the second one is the structural model test. This analysis also extends to include the different traits of demographic variables by using t-test and ANOVA test. The main findings are as follows: (1) service quality and self-congruity have positive influence on customer satisfaction; (2) customer relationship management has not any influence on switching intention; (3) switching costs has negative impact on switching intention; (4) customer satisfaction positively influences on repurchase intention; (5) customer satisfaction and switching cost have negative influence on switching intention; (6) switching intention has negative effect on repurchase intention; (7) The result of variance analysis indicates that demographic variables have different traits in effecting the extent of predicting variables to help the managers of car brands can get more information to control customer satisfaction and customer behavioral. Keywords: CRM, service quality, self-congruity, switching costs, switching intention
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