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Wang, Junxian. "Online hotel booking system." CSUSB ScholarWorks, 2006. https://scholarworks.lib.csusb.edu/etd-project/3083.
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The Online Hotel Booking System was developed to allow customers to use a web browser to book a hotel, change the booking details, cancel the booking, change the personal profile, view the booking history, or view the hotel information through a GUI (graphical user interface). The system is implemented in PHP (Hypertext Preprocessor) and HTML (Hyper Text Markup Language).
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Patel, Bhavisaben. "A hospitality resource booking management system /." Leeds : University of Leeds, School of Computer Studies, 2008. http://www.comp.leeds.ac.uk/fyproj/reports/0708/PatelB.pdf.
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Antoniou, Antonis. "An apartment booking system for Antoniou Ap/ts /." Leeds : University of Leeds, School of Computer Studies, 2003. http://www.leeds.ac.uk/cgi-bin/library/compst.pl?CAT=BSC&FILE=200304/antoniou.pdf.
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Abrahamsson, Agnes, Carolina Gripsborn, Anto Juko, and Catya Kemppainen. "QuickBook : Web-based booking system for dinner parties and events." Thesis, Uppsala universitet, Institutionen för informationsteknologi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-412847.
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Göteborgs Nation is an organisation in Uppsala led by students at Uppsala University. The student nation provide social activities for the university's students, and they experience certain difficulties with the booking process for their events. There is no standard procedure or single system for this process and a lot of the work has been done manually. When hosting events such as dinner parties with table service, or when renting out their premises to other organisations, there is a large amount of logistical work to compile all the data and to get the different systems to work together. A solution to this problem is QuickBook, which is a web based event booking system with the functionality required to create, market and execute an event, all collected in one place. This system makes the work at Göteborgs Nation easier by reducing the extra steps in the processes. The resulting system has the basic functionality that Göteborgs Nation requested. There is a collection page for all current events that users can browse through and register for. Users can also sign up to become members, log in and see their saved information, registrations and tickets. As an administrator, the staff at Göteborgs Nation can easily create events that are all in uniform, see all registration information that comes in, and even provide credentials for rental organisations to use the system. The functionality that is currently not in place is the ability to launch the web application as it is currently only running locally on a computer, as well as some smaller functions that would make the system easier to use.Göteborgs nation är en organisation i Uppsala som leds av studenter vid Uppsala universitet. Studentnationen erbjuder sociala aktiviteter för studenterna, och de har vissa problem med bokningsprocessen för olika evenemang. Det finns ingen standardprocess eller ett enda system för utförandet av evenemang och mycket jobb har gjorts manuellt. När Göteborgs nation är värd för ett evenemang som exempelvis middagar med bordsservering, eller när de hyr ut sina lokaler till andra organisationer, krävs det mycket logistiskt arbete för att sammanställa all data. Mycket tid går även åt till att försöka få de olika systemen i processen att gå ihop. En lösning på detta problem är QuickBook, som är ett webbaserat evenemangsbokningssystem med den funktionalitet som krävs för att skapa, marknadsföra samt genomföra ett evenemang, samlat i ett system. Detta system underlättar arbetet på Göteborgs nation genom att minska de extra stegen i processerna. Det resulterande systemet har den grundläggande funktionalitet som Göteborgs nation efterfrågade. Det finns en samlingssida för alla evenemang där användare kan gå igenom all information samt anmäla sig till ett evenemang. Användare kan också bli medlemmar, logga in och se deras sparade information, registreringar och biljetter. Som administratör på websidan kan de anställda på Göteborgs nation enkelt skapa olika evenemang i ett och samma format, se all information från anmälningar samt kunna ge inloggningsuppgifter till andra organisationer som hyr lokalerna för att de ska kunna använda systemet. Funktionaliteten som för närvarande saknas är möjligheten att köra webbapplikationen via andra datorer och nätverk, eftersom den för närvarande enbart körs lokalt på en dator, samt några mindre funktioner som skulle göra systemet mer gynnsamt och lättare att använda.
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Campbell, Daniel. "An online booking system for chapel allerton tennis and squash club /." Leeds : University of Leeds, School of Computer Studies, 2008. http://www.comp.leeds.ac.uk/fyproj/reports/0708/CampbellD.pdf.
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Fried, Cathy. "Statewide booking centers a concept paper for centralizing Pennsylvania's criminal processing system /." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 2005. http://www.kutztown.edu/library/services/remote_access.asp.
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Thesis (M.P.A. )--Kutztown University of Pennsylvania, 2005.Source: Masters Abstracts International, Volume: 45-06, page: 2977. Typescript. Abstract precedes thesis as 3 leaves (ii-iv). Includes bibliographical references (leaves 69-76).
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Söderlund, Henrik. "Autonomous email notification- and booking management system : In a property administration environment." Thesis, Umeå universitet, Institutionen för tillämpad fysik och elektronik, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-136658.
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The contracting company is in the desire of an autonomous system that can do tedious administrative work that is today done manually. They would like to autonomically notify customers about incoming alarms from the customers’ real estates’ Data Under Centrals and to notify about bookings, in which a complete booking system has to be created, together with a file system analyzer that notifies about new files in the customers’ project folders. A notification system was made that was easily deployable and ready to use. The system had to be completely configurable for the contracting company to use it to its full potential. The notification system was to send notifications when a new alarm had entered the database, a booking had to be reminded of, a rebooking was made or a file had been added to the file system in a designated project folder. The contracting company had a web portal that was further developed in ASP.net in which a booking calendar and booking viewer page was added together with a form creation and management system. A demo buttons page was also added for generating demo notifications for the company to show it’s customers how the system responds to certain events. The employees at GATE IBS feel confident that this system will help them in their working environment to further strengthen their position as an industry leading business in control- and monitoring technology.Det uppdragsgivande företaget önskar ett autonomt system som kan utföra tidskrävande administrativt arbete som idag utförs manuellt. De vill autonomt informera kunderna om inkommande larm från kundens fastigheters "Data Under Centrals" samt meddela om bokningar där ett komplett bokningssystem måste skapas tillsammans med en filsystemanalysator som meddelar om nya filer i kundens projektmapp. Ett notifikationssystem gjordes som var enkelt att distribuera och redo att använda. Systemet måste vara helt konfigurerbart för att det uppdragsgivande bolaget ska kunna använda programmet till sin fulla potential. Anmälningssystemet skulle skicka meddelanden när ett nytt larm hade kommit in i databasen, en bokning måste påminnas om, ombokning gjordes eller en fil hade lagts till filsystemet i en utsedd projektmapp. Kontraktsföretaget hade en webbportal som vidareutvecklades i ASP.net där en bokningskalender och bokningsvisningssida lagts till tillsammans med ett formulärgenererings- och formulärhanteringssystem och en demoknappssida för att generera demonotifikationer för att företaget ska kunna visa kunderna hur systemet svarar på vissa händelser. De anställda på GATE IBS är övertygade om att detta system kommer att hjälpa dem i sin arbetsmiljö för att ytterligare stärka sin ställning som branschledande företag inom kontroll- och övervakningsteknik.
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Sohaib, Amir Khan Muhammad, and Tariq Ashraf. "Tentative Interaction Design Principles for the Design of Online Booking Systems." Thesis, Högskolan i Borås, Institutionen Handels- och IT-högskolan, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-20382.
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We see this world rich with culture, emotion, and human connections. The human built world can afford a sense of beauty, sublimity, and resonance, and through our advancements in technology also bringing the advancements in society. At the center of these advancements are interactions, conversations, connections, collaborations, and relationships, within and across multiple disciplines, with and without technology. For the last decades, as the computer technologies have been developing, the importance of human-computer systems interaction problems are also growing with the passage of time. This is not only because of the computer systems performance and characteristics have been improved, but also due to the growing number of computer users and of their expectations about general computer systems capabilities as universal tools for human work and life facilitation. Interface design is important for several reasons and the current growth of the different web applications are characterized by an increasing availability of online different services or products trading and different search facilities like flight search web sites, provided by most commercial airlines. In this study we will therefore create an understanding of the most important interaction design principles for the designers of online booking systems. The research methodology used in the research is design and creation. The method components used in this study are documents and interviews. The theoretical study has identified some important aspects covering the human computer interaction, usability of interactive interface, user feedback and the user-centered design approach for the development of such online booking systems. These aspects have been verified through the three interviews with the interviewees having different experience levels. The result shows that the interaction design is really important in designing of interactive online booking system. Therefore, the designers of such systems need to have an understanding of the most important design principles like the usability and functionality of the system, the approach should be iterative in design, provide proper feedback, minimum steps in booking process, risk management, and user-centered approach should be included in your design principles. It is also important for the designers of online booking systems to be aware of the usability factor of the system. The cognitive psychology is also vital for designers to understand how users think and perceive things. Designers need to have a good balance between context and graphics of the interface of such systems. The result also has been shown in the design of prototype with the most important interaction design principles and other factors.Program: Magisterutbildning i informatik
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Britton, Risa D. "Preliminary design of a booking information system for the city of Columbia, South Carolina." Thesis, This resource online, 1994. http://scholar.lib.vt.edu/theses/available/etd-07112009-040349/.
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Vu, Phi-Long. "Implementing a web-based bookingsystem using Go." Thesis, Luleå tekniska universitet, Institutionen för system- och rymdteknik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-61750.
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The project investigated the advantages and disadvantages of Go while abooking system for Tieto was developed. The frameworks and APIs AngularJS,REST, JSON and mongoDB were used during the development of thebooking system. The result was a fully working stand-alone booking systemwith a login functionality. The back-end server was written in Go while thefront-end client was written in JavaScript using AngularJS.Projektet undersökte fördelarna och nackdelar med Go medan ett bokningssystemför Tieto utvecklades. Under utvecklingen av bokningssystemet såanvändes ramverken och APIerna AngularJS, REST, JSON och mongoDB.Resultatet blev ett fullt fungerande fristående bokningssystem med supportför inloggning. Back-end servern var skriven i Go medan front-end klientenvar skriven i JavaScript med AngularJS.
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Krafková, Jana. "Analýza faktorů prosperity, zhodnocení stávajících inovací na trhu a návrh inovace nové na příkladu golfového podnikání." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-72063.
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The diploma thesis focuses on the analysis of innovations in golf enterprise illustrated on the case study GOLF & COUNTRY CLUB HODKOVIČKY, a.s. Concretely, I discuss the possibility of implementation of new informational system that would cover a wide range of processes and services, including outsourcing of already solved problems or development of own software. In the theoretical part I describe the conditions for making business, the factors of prosperity of a company and innovations in general, last but not least I pay attention to the utilize of managerial information systems and description of golf environment. The empirical part then analyzes the valuation of the reference company and its processes, describes the innovations in golf environment, compares outsourcing informational systems and proposes own innovation suitable for the company. The aim of the thesis is to create a background for strategic managerial decisions in the field of customer system, compare advantages and disadvantages of proposed changes and recommend the best solution to the owners for realization.
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Valentine, Samuel Millward. "Public Health Service Rationing for Elective Surgery in New Zealand: 2004-2007." Thesis, University of Canterbury. Geography, 2011. http://hdl.handle.net/10092/5660.
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The New Zealand health system is two-tiered with elective treatments are performed by both publicly funded state hospitals and by private hospitals. Publicly funded operations are rationed using a prioritisation system which was introduced in 1998 to curtail expanding waiting lists for elective surgery. One of the aims of the new booking system was to generate national tools for prioritising patients in order to improve the equality of access to public elective surgery throughout New Zealand. However, priority scoring systems were not implemented in a consistent manner and access to elective surgery remains very unequal. Despite large media attention and a high public profile, waiting times have attracted little research in medical geography or within the wider social sciences community. The subject has been partly reserved for public health commentators within the medical field, who have found that variation in waiting times has much to do with the referral practices of physicians, the management of waiting lists by District Health Board (DHB) staff and the amount of private practice that occurs within each district. Most notably several studies have identified that in areas associated with high private admissions, patients tend to suffer higher waiting times for the same procedures in the public hospital system. This study examines the performance of the New Zealand Booking System (NZBS) during the years 2004 to 2007 to assess the equitable delivery of publicly funded elective surgery procedures. Waiting times (NBRS) and admissions (NMDS) datasets were sourced from the New Zealand Health and Information Service (NZHIS) of The Ministry of Health. Mean and Median waiting times were compared spatially between each of New Zealand’s 21 DHBs, compared with Australian waiting times and then broken down into five common medical specialties. Waiting times were then analysed by ethnicity, level of material deprivation and other individual factors using data from the 2006 New Zealand Census. Finally, rates of admissions were calculated for the public and private hospital sectors during the study period. These were used to correlate waiting times results with the amount of private practice in each DHB. ACC cases were extracted from the dataset to avoid bias in waiting times as much of this work is contracted out to the private sector and not subject to lengthy waiting times for treatment. A number of medical specialists and hospital administrators were interviewed to discuss results, explain prioritisation tools and management practices.
Results showed large variations in the median waiting times of New Zealand DHBs. A north south gradient is observed in which southern DHBs suffer longer waits for care. Vastly better results were observed for Australian public hospitals than those seen in New Zealand. For waiting times as determined by individual factors, Maori and Pacific Island patients and those from lower socio-economic backgrounds suffered longer waiting times nationwide although, in certain DHBs inequalities for access to elective surgery were exacerbated. However, ethnic differences were more pronounced than socio-economic variations. Admissions results showed significant positive correlations between the amount of private practice and the waiting times experienced in each DHB which are supported by previous research. Feedback from interviews confirmed inconsistency in the use of scoring tools, manipulation occurring on behalf of the DHB management to achieve performance goals set by the Ministry of Health and provided some further explanation of the other quantitative results. Access to elective surgery is determined partly by location of residence, ethnicity, deprivation and where hospital resources are located but most importantly by the willingness to pay for treatment within the private hospital sector and the ability to manipulate the public prioritisation system.
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Löthman, Anna, and Malin Liljeblad. "Committed to Exercise : A qualitative study on the persuasive effect and potential of a gym’s online booking system." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-106818.
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While physical activity has many important benefits on our health and well-being, many people find it hard to establish and maintain long-lasting exercise routines. Technology can be an effective tool to combat this issue by increasing users’ motivation to exercise and encouraging them to make healthier choices. In this qualitative study, we explored the persuasive effect and potential of an online booking system (OBS) implemented in a gym in the South West of United Kingdom to limit the amount of people in the facilities during the Covid-19 pandemic. The purpose of our research was to examine gym members’ experiences of the system, how it had impacted their motivation to exercise, and to explore how their experiences could be used in a digital system aiming to promote regular gym-use and long-lasting exercise routines. Data was collected through semi-structured interviews, carried out with five gym members. The results demonstrate that all informants had ambivalent feelings towards the OBS, with both positive and negative attitudes towards the system. Three key findings were identified. First, the system forced the users to adapt their exercise routines and daily activities in general to its new constraints which, in some instances, reduced their motivation to exercise. Second, the activity of booking and scheduling gym sessions gave the users a sense of commitment and determination, which increased their motivation to adhere to their planned exercise regime. Third, the users experienced the increased familiarity in the gym as a positive outcome of the OBS. Based on the empirical findings, we proposed a set of recommended features and three key components which can be beneficial to include in a digital system aiming to increase gym user’s motivation to exercise, and that could come of use to designers developing interactive systems for gym settings.
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Gustafsson, Filip. "An Explorative Design Study of a Booking System : Evaluating the Usability and Experience of a User Interface for Novice Admin Users." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-249690.
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This study explored how the UI of booking sunbeds could be designed to be efficient and effective while being satisfactory to use for novice admin users of the system. Personas were created through a workshop that together with visual heuristics helped drive the design of an initial paper prototype that was evaluated with users. Iterating the design of the paper prototype, a hi-fi prototype was created using Adobe XD. The hi-fi prototype was evaluated using a task-based usability test with seven participants who provided quantitative data of time spent per task and number of clicks required, and qualitative data through a SUS questionnaire along with semi-structured interviews. The prototype was effective and efficient while scoring a high 90 points on the SUS scale. Qualitative data from the participants indicated that the inclusion of transitions and transformation in the UI helped create a playful experience and a system that was perceived to be easy to learn and use. The results and data of evaluating the prototype can help future designers of systems account for transitions and transformations earlier in the design process that could improve the overall usability for novice users in general.Den här studien utforskade hur ett gränssnitt för ett bokningssystem kunde designas för att vara effektivt och ändamålsenligt samtidigt som användargruppen av administrativa förstagångsanvändare uppfattar systemet som tillfredsställande. En workshop hölls för att skapa personas, vilket tillsammans med visuella heuristiker drev designen av en första pappersprototyp som utvärderades med användare. Med feedback från pappersprototypen skapades en digitalt interaktiv prototyp som utvärderades baserat på kvantitativa data från hur användare klarade av att utföra uppgifter, samt kvalitativa data från semistrukturerade intervjuer och användbarhetsenkäten SUS (System Usability Scale). Prototypen var effektiv och ändamålsenlig och fick 90 poäng enligt SUS-skalan. Den kvalitativa data indikerade att inkluderingen av övergångar och transformeringar i gränssnittet skapade en lekfull upplevelse och gjorde att systemet ansågs vara enkelt att använda. Studiens insamlade data och resultat kan hjälpa framtida designers av system ta hänsyn till övergångar och transformationer tidigt i designprocessen för att öka den generella användbarheten för förstagångsanvändare
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Kintr, Lukáš. "Návrh aplikace pro online prodej zájezdů." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2014. http://www.nusl.cz/ntk/nusl-224745.
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The main topic of this diploma thesis is the complete design of the web application for booking and selling package tours and other related services offered by the travel agency. The first part of this thesis describes the theory basis for the proposition, creation (production) and the implementation of the web applications with the emphasis on the methodology and technology used in this diploma thesis. The second part of the thesis consists of an analysis of current state in the travel agency and this analysis is the foundation of the last part of this thesis which contains the design of the design web application.
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Herrera, Victor. "Design of a Calendar System : A Plugin for WordPress." Thesis, KTH, Skolan för informations- och kommunikationsteknik (ICT), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-206413.
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The company Ehandelslösningar works within web development, primarily with e-commerce where they have both individuals and companies as their customers. Some of these companies offer services of their own and as a result, these companies have their own customers whom they have to meet and interact with on a daily basis. This led to Ehandelslösningar wanting their own calendar system, so that these companies could then use it to set up appointments. The requirement was that the developed calendar system had to be user-friendly, contain necessary functionality, and that it had to be implemented as a WordPress plugin. The project was therefore divided into two parts, the first centering on how to design a calendar system, and the second being the development and implementation of the calendar system as a WordPress plugin. The project began with a literary study of the different aspects that make up this project, such as calendars and WordPress, as well as user-friendly design and plugin security. Existing WordPress calendar plugins and other online calendar systems were chosen for analysis. The analysis was done in order to identify strengths and flaws in the design of calendar systems, which in turn would help the development of the WordPress plugin. Based on the analysis, features were selected and then implemented into the developed WordPress plugin, which is named EHLCalendar. The admin of a WordPress website can create time slots, practitioners and services once they have activated EHLCalendar. Visitors select a service, the practitioner they want, and a date in order to see the available time slots and book an appointment.Företaget Ehandelslösningar arbetar inom webbutveckling, främst med e-handel där de har både privatpersoner och företag som sina kunder. Vissa av dessa företag erbjuder tjänster, vilket innebär att företagen möter och interagerar med sina egna kunder dagligen. På grund av detta så vill Ehandelslösningar ha sitt eget kalendersystem som dessa företag kan använda för att hantera tidsbokningar med sina kunder. Kraven var att kalendersystemet som utvecklas ska vara användarvänligt, innehålla nödvändig funktionalitet samt vara implementerad som ett plugin för WordPress. Projektet är därför uppdelat i två delar. Det första gäller designen av ett kalendersystem, och det andra gäller utvecklingen och implementationen av kalendersystemet som ett WordPress plugin. Projektet började med en literaturstudie av de olika aspekterna som projektet består av, så som kalender och WordPress, samt användarvänligt design och plugin säkerhet. Existerande kalender plugin för WordPress och andra online kalendersystem blev valda för analys. Analysen utfördes för att kunna identifiera styrkor och svagheter i designen av ett kalendersystem. Kunskapen från analysen hjälper sedan utvecklingen av WordPress pluginet. Efter analysen valdes funktioner som sedan blev implementerade i den utvecklade WordPress pluginet, nämd EHLCalendar. Genom att aktivera EHLCalendar så kan en administratör skapa tillgängliga tider, praktiker och tjänster i sin WordPress webbsida. En användare som besöker sidan behöver sedan välja en tjänst, den praktiker de vill ha, och ett datum för att se dem tillgängliga tiderna som kan bokas.
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Houžvička, Jakub. "Návrh a realizace služby Rezervačník." Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-165258.
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The main objective of this thesis is the design and the realization of the SaaS project Rezervacnik. The thesis itself consist of three parts. The first part defines the SaaS and Cloud Computing, and the establishment of basic advantages and disadvantages of SaaS services. The second part analyzes the information model of the SaaS provider. Introduce are the basic application billing and subscription software for the management of SaaS, which are researched and compared. The last part presents Rezervacnik project and defines the advantages of online booking. After finding a market assumption are designed all parts of the project. Finally, it is presented as part of the implementation.
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Saleh, Avan, and Roni Dogan. "Digitalisering ― På gott och ont? : En kvalitativ studie om äldres användarupplevelser på webben." Thesis, Södertörns högskola, Institutionen för naturvetenskap, miljö och teknik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-32017.
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Society today is becoming increasingly digitalised. This has led to several daily routines that used to be handled either via telephone or face to face, are nowadays being handled via the internet. Important actors in society such as authorities but also companies open their web-sites at the internet, thereby enabling more options for people to interact with them, however the elderly group (+65 years) of users is not being included in the digitalization due to various reasons. The purpose of this study is to explore whether differences in user experience can be found within the elderly group and why. Furthermore, the purpose is to contribute with more material for future development of relevant interfaces. Initially, a group of seniors answered our surveys. Thereafter, the study deepened by doing interviews and observations of seniors when interacting with an online booking system. The result presents a number of factors such as previous experiences but also age related factors that affects the informants’ interaction with the interface.Samhället präglas idag av en ökad digitalisering, vilket har lett till att ett flertal vardagliga ru-tiner som tidigare skötts antingen på plats med personal eller via telefon numera sköts via internet. Viktiga samhällsaktörer såsom myndigheter men även företag upprättar sina webbplat-ser på internet och därmed möjliggörs fler sätt för människor att interagera med dem. Dock inkluderas inte den äldre (+65 år) användargruppen i digitaliseringen av olika anledningar. Syftet med studien är att förklara huruvida skillnader i användarupplevelse går att finna inom den äldre (+65 år) populationen. Vidare är syftet att bidra till ökat underlag för framtida ut-veckling av relevanta gränssnitt. Initialt fick en grupp pensionärer besvara våra enkäter. Utöver enkätens data fördjupades arbetet genom att utföra intervjuer och observationer av pens-ionärer när de interagerade med ett bokningssystem online. Resultatet presenterar en rad fak-torer såsom tidigare erfarenheter men även åldersrelaterade faktorer som påverkar informan-tens interaktion med gränssnittet.
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Figueira, Bruno Miguel Pires. "Sistema de marcação de estadias em Surfcamps." Master's thesis, Universidade de Évora, 2019. http://hdl.handle.net/10174/26224.
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e das funcionalidades ligadas ao negócio do surf em Portugal. Pretendeu-se estudar sobre os requisitos
de um sistema de informação que concentre num só ponto as várias ofertas de Surfcamps de um país
bem como a criação de um sistema de reservas e, com base nesse estudo, contribuir para propor e avaliar
uma solução para este problema. Foi realizada uma pesquisa intensiva sobre a área em questão bem
como das tecnologias que lhe podem dar suporte. Este trabalho permitiu construir um sistema que servirá
como intermediário entre quem oferece um serviço de Surfcamp e os clientes que procuram um Surfcamp,
constituído por uma interface web, onde foi possível criar e testar as várias funcionalidades. Os resultados
obtidos mereceram depois uma reflexão que poderá contribuir para o aumento do conhecimento sobre este
tipo de sistemas; Abstract:
Surfcamps Booking System
The goal of this project was to build a functional prototype which would improve the demand for and
functionalities related to the business of surf in Portugal. One of the project’s objectives was to conduct
a study on the requisites of an information system which would coalesce on a single point the various
Surfcamp on offer in a national territory, as well as the creation of a booking system. Based on this study,
the project’s objective was to make a meaningful contribution by proposing and assessing a solution that
would cater for this need. In this context, an intensive research was carried out on the topic, and namely
on the technologies which might underpin the construction of the said prototype. The project carried
out allowed the construction of a system which will serve as the channel of communication between the
providers of a Surfcamp service and the clients who seek such service. This is made up of a web interface,
where it was possible to design and test the functionalities. The results obtained were object of further
thought and analysis which may also contribute to improving and deepening knowledge on this type of
systems.
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Parsa, Parnia, and Björn Hedlund. "Room management system : Integrating Raspberry Pi with Graph API." Thesis, Karlstads universitet, Institutionen för matematik och datavetenskap (from 2013), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-70808.
Full textAbstract:
The increase in connectivity and use of “smart” devices offers companies new possibilities to improve their efficiency by using digitalization. For example, booking of meeting rooms have gone from using a paper calendar to electronic booking. To enable both digital remote booking, as well as being able to book a room directly (as with a paper calendar) this project has developed a room manager system. The room manager is a device that provides a quick and intuitive way for employees to handle conference room booking. The project was started on behalf of the company ÅF, who would like to optimize their use of conference rooms. The result was a fully functional touchscreen device built using a Raspberry Pi. The room manager integrates successfully with the existing calendar system used at ÅF and meets all the requirements set by ÅF. The device will be used to determine if a room manager system is worth investing in and may be used as a foundation for continued development.
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Nowak, Jesper, and Liljengård Emma Ström. "Webbaserat bokningssystem för grupprum : Utveckling av en prototyp." Thesis, KTH, Skolan för informations- och kommunikationsteknik (ICT), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-177501.
Full textAbstract:
Open-plan offices are widely used by companies today. There is also secluded rooms in the form of group and meeting rooms, although these are often limited in numbers. Not being able to book these rooms when needed leads to problems planning for example customer meetings. Which is also a problem for students in the school world. Today there is a number of studie rooms at Royal Institute of Technology in Kista, school for information and communication technology, where none of them are bookable. Earlier there where bookable studie rooms in the library and in other parts of the school, but such a system is no longer available because of the new facilities. The result of this is that students at the school are not able to plan their studies in an effective way because they do not know if they have a suitable place to study at between lectures or exercises. Because of this there is a need for a system that can provide students the opportunity to book a studie room. The thesis documents the development of a booking system prototype for study rooms. The prototype have been developed with HTML, PHP, PostgreSQL, JavaScript och Ajax. The thesis contains a literature studie of the current booking systems available. An analysis and an evaluation of these systems have been used as a foundation for the development. Interviews of students have been used as a data collection method. Summarizing the students opinion gave an indication of what is required by the system in terms of functionality and the user interface. The project also describes the working methods that have been used. The project resulted in a prototype for the booking system, where users can see all the available study rooms, make a booking, confirm the booking and remove their bookings. The prototype uses a database that is fully modified. The result from an evaluation of the prototype indicates what aspects that needs to be improved in future work.I dagsläget är öppna kontorslandskap vanligt förekommande hos företag. Det finns avskilda platser i form av grupp- och mötesrum, dessa är dock allt som oftast begränsade till antal. Att inte kunna boka dessa rum vid behov leder till svårigheter att planera till exempel kundmöten. Problemet att kunna boka ett avskilt rum vid behov finns även inom skolvärlden. På Kungliga Tekniska Högskolan (KTH) i Kista, skolan för information och kommuniktionsteknik, finns det ett antal grupprum där inga av dem är bokningsbara. Det har tidigare funnits bokningsbara grupprum i biblioteket och i andra delar av skolan men idag saknas ett sådant system på grund av nya lokaler. Detta resulterar i att studenter inte kan planera sina studier på ett effektivt sätt då de inte vet om de har en lämplig studieplats mellan föreläsningar. Därför finns det ett stort behov av ett system där studenterna kan boka grupprummen. Uppsatsen dokumenterar utvecklingen av en prototyp ett bokningssystem för grupprum som gjorts med hjälp av HTML, PHP, PostgreSQL, JavaScript och Ajax. Arbetet beskriver även de arbetsmetoder som använts under arbetets gång. Uppsatsen inkluderar en undersökning av bokningssystem som finns idag. Som datainsamlingsmetod har även intervjuer av studenter använts. Utvärderingen av bokningssystemen som finns idag tillsammans med resultatet av intervjuerna gav en indikation om vad som krävs av bokningssystemets användargränssnitt och funktionalitet. Arbetet resulterade i en prototyp av bokningssystemet där användaren kan se vilka grupprum som är lediga, boka grupprum, kvittera bokningar och ta bort bokningar. Prototypen använder en databas som modellerats och implementerats. En evaluering av prototypen resulterade i vad som kan förbättras i ett framtida arbete.
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Petrusic, Dejan. "En studie av SSL." Thesis, Blekinge Tekniska Högskola, Avdelningen för för interaktion och systemdesign, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3537.
Full textAbstract:
Dokumentet är ett resultat av studier gjorda under kursen Kandidatarbete I Datavetenskap. Arbetet utforskade, genom fallstudie, två egenskaper av distribuerade informationssystem och relation mellan dessa: säkerhet och prestanda. Målet med fallstudien har varit att belysa nackdelen med användning av Secure Socker Layer (SSL) dvs. dess effekt på hastigheten och fördelen med SSL, dvs. SSL:s roll i informationssäkerhetsarbetet. Arbetet visar hur prestanda i ett tillämpad distribuerat informationssystem kan påverkas av en SSL tillämpning. Systemets responstid testades för skillnader mellan en SSL säkrad uppkoppling och utan. Det testade systemet var ett bokningssystem som används för administration av resor, utvecklat i DotNet utvecklingsplattform. Arbetet har dessutom visat genom studien av informationssäkerhetsstandarden ledningssystem för informationssäkerhet (LIS) vilken plats som SSL protokollet har i informationssäkerhetsarbetet i organisationer. Metoden för jämförelse utvecklades och baserades på interaktionsmodellen. Hypotesen för arbetet var att mjukvara som tillämpar SSL gör att responstiden blir längre men gör också att informationssystemet uppfyller krav enligt standarden för ledningssystem av informationssäkerhet SS-ISO/IEC 17799 och SS 62 77 99-2. Hypotesen bekräftades då resultatet för mätningen visade en ökning på 37,5 % i medel för klienten med säkrad SSL uppkoppling och att resultatet av LIS studien visade att organisationer uppfyller viktiga krav ställda i standarden genom at ha en SSL säkrad kommunikation i sitt informationssystem.This study shows the impact of SSL application on performance in a distributed information system. Further, the case study shows also, through studies of information security standard SS-ISO/IEC 17799, the place that SSL has in applying information security in organisations.
dejanpetrusic@hotmail.com, is00dpe@student.bth.se
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Okfors, Erik. "3D Visualization in booking systems." Thesis, Luleå tekniska universitet, Institutionen för system- och rymdteknik, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-74737.
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The use of 3D in web applications became available in the mid 1990's with the release of VRML. Today the use of 3D is very common even with web application, and three.js and Babylon.js has become some of the most popular 3D libraries to support the creation of 3D within web services. This project was created together with Explizit Solution AB to test if 3D can improve the user experience within booking systems. The project was to be integrated with Explizit's booking system Adoxa, and make comparisons with a version called Ånghästen which exists in Adoxa. This project was a front end development as the back end already existed within Adoxa, and a survey was made with 15 participants where they tested the original Ånghästen and the new 3D version, and filled out a question form based on that test. The result of the application was a front end 3D visualization of the original Ånghästen. The result of the survey showed that most participants preferred the new 3D version over the original one, and also stated that they would most likely continue to use a 3D application if it was designed well. Many bugs and fixes were discovered during the testing and survey and future work includes continuing to fix these and to make it more dynamic for multiple activities.
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Šubr, Vladimír. "Zavedení IS pro internetovou cestovní agenturu." Master's thesis, Vysoká škola ekonomická v Praze, 2014. http://www.nusl.cz/ntk/nusl-192417.
Full textAbstract:
The topic of this master thesis are information systems in turism. The author focuses mostly on reservations systems as an essential information systems for travel agencies. This thesis examines such systems in the context of the Internet and the model of software as a service. The Internet has become a necessary for operating these systems and it has influenced the field as a whole. The thesis has three main chapters. The first chapter is a theoretical one, where the author investigates the mechanics of information systems in turism. He attempts to formalize information systems in general and he seeks their role in organizations. Additionally, he explains how these systems work and what functionallity can be expected from them. In the second chapter, which moves between theory and practice, the author analyzes the current market situation of these systems. Next, he defines requirements on a system tailored for one specific bussiness plan. Using these requirements multi-criteria decision analysis is performed, selecting the system which best matches the chosen criteria. The last chapter is a practical one and it is concern with deploying selected system from the previous chapter and all aspects of this process. The goal of this thesis is to realize information system part of the Internet-based travel agency project and at the same time search for theoretical conclusions about these systems. The conclusions are then compiled into methodological manual for ASW application in the Internet-based travel agencies segment.
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Lindahl, Rickard. "Integrating an online booking service with access control systems." Thesis, Umeå universitet, Institutionen för datavetenskap, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-91710.
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Fault tolerance is a property that describes systems that can execute properly even in the presence of errors. This report describes dfferent methods and techniques to create fault-tolerant systems, as well as a study on the dependability of the cloud computing services offered by Amazon, Microsoft and Google. The research acted as a foundation when developing a system that integrates an online booking service for hotels and hostels with access control systems. The project resulted in two prototypes that together automates the creation and insertion of codes into an access control system in a fault-tolerant manner. The integration plays an important part in expanding the booking service's market as facilities with access control systems do not have to manually insert codes into the access control system for every new booking.
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Blom, Oskar, and Novan Kovan. "Implementering av ett bokningssystem med Google Calendar." Thesis, Örebro universitet, Institutionen för naturvetenskap och teknik, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-43924.
Full textAbstract:
Denna rapport redogör för implementationen av ett bokningssystem med integrering av Google Calendar API. Uppdraget var främst till för att utvärdera potentialen av ett bokningssystem där Google Calendar användes som scheman för personalen. Projektet skulle även kunna användas som ett grundsystem för att skräddarsy bokningssystem för olika företagsmodeller. Det slutgiltiga systemet blev en hemsida för tidsbokning, ett Web-API för kommunikation med hemsidan, integration av Google Calendar API för att hämta och lägga till tidsbokningar på personalens scheman samt lagring av data i en databas.This report describes the implementation of a booking system with the integration of Google Calendar API. The objective was primarily to evaluate the potential of a booking system where Google Calendar was used as schedules for staff. The project could also be used as a base system for customizing booking systems for different business models. The final system consisted of a website for making appointments, a Web API for communicating with the website, integration of Google Calendar API to retrieve and add appointments to the schedules of the staff and storing data in a database.
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Gajaseni, Preenida. "Disintermediation in the United States air travel industry who hold the power of booking strength." CSUSB ScholarWorks, 2005. https://scholarworks.lib.csusb.edu/etd-project/2913.
Full textAbstract:
The purpose of this study is to investigate the correlation of U.S. domestic air travelers and patterns of air travel purchase within the U.S. air travel industry. Influences on the patterns of air travel purchase involved 1) demographic characteristics of travelers 2) benefits to the customer 3) customer attitude toward service providers' (defined as airlines, web-based travel agents, and traditional travel agents and 4) information sources used to select and book a flight for business and leisure trips.
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Gummus, Fredrik. "Utveckling av bokningssystem för Moridge AB." Thesis, Örebro universitet, Institutionen för naturvetenskap och teknik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-51582.
Full textAbstract:
Denna rapport beskriver utvecklingen av ett nytt bokningssystem för företaget Moridge AB. Bokningssystemet består av en förardel där förare kan hantera sina bokningar och arbetsschema samt en administrationsdel för hantering av alla förare och statistikvisning avseende kunder och förares bokningar. Rapporten går igenom hela utvecklingens process från systemets krav till designplanering till slutfärdigt resultat och en avslutande diskussion. Bokningssystemet är en webbapplikation för mobila enheter utvecklad med ASP.NET MVC Razor och jQuery Mobile. Systemet består av ett säkert inloggningssystem med uppkoppling till en databas med hjälp av Entity Framework och bokningshantering via Google Calendar API. Projektet lade stor vikt vid design för optimal användarupplevelse och säkerhetslösningar. Användargränssnitten togs fram med kontemporära tekniker och användarupplevelsen kontrollerades med användartest. Säkerheten garanteras genom användning av en kraftfull kryptografisk algoritm för lösenordshantering och autentisering via ASP.NET Identity och Forms Authentication som begränsar åtkomst till enbart behöriga användare.This report describes the development of a new booking system for the company Moridge AB. The booking system is composed of a driver section where drivers can handle their bookings and work schedule as well as an administration section for the management of all drivers and statistics showing customers and drivers bookings. The report goes through the entire development process from system requirements to design planning to the final finished system, and a concluding discussion. The booking system is a web application for mobile devices developed with ASP.NET MVC Razor and jQuery Mobile. The system consists of a secure login system with a connection to a database using Entity Framework and booking management via Google Calendar API. The project placed great importance on user experience design (UX) and security. The user interfaces were developed with contemporary technologies and user experience were controlled by user test. Safety is ensured by the use of a powerful cryptographic algorithm for password management and authentication through ASP.NET Identity and Forms Authentication, which limit access to only authorized users.
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Watson, Pamela, and n/a. "Changing distribution systems: bon voyage to your travel agent?" University of Canberra. Information Management &Tourism, 2002. http://erl.canberra.edu.au./public/adt-AUC20050726.151525.
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Travel agents, traditionally the sector of the travel and tourism industry that has held a
strong position of power by providing an important link in the distribution channel
between principals and consumers, are now finding their business under threat. Rapid
changes in consumer demand, information technology and business systems are
impacting on travel agency viability around the world.
Increasing distribution costs have seen travel principals aiming to reach their
customers with distribution that is much more direct than in the past, cutting the travel
agent out of the system, or at the very least, reducing agency commissions. Strategic
alliances have also given suppliers - particularly airlines - marketing synergies, and
again reduced their need to rely on agents to distribute their product. Further
synergies have come from the use of diagonal integration, a process whereby firms
use information technologies to logically combine services for best productivity and
most profitability; for example, Internet booking plus electronic ticketing.
In addition the motivations and consumer behaviour of travellers are changing. The
&64;new tourists&64; want experiences, not just a vacation, are more likely to know what
they want, to do their own pre-purchase research, and to have a stronger preference
for tailor-made arrangements. This market is independent, and more likely to rely on
the Internet as a source of tourism information than to rely on the services of a travel
agent to plan their trip.
This thesis analyses the changes in the travel and tourism distribution system that
point towards the apparent disintermediation of travel agents, and makes
recommendations for new marketing strategies for travel agents, so that they may
retain their viability into the twenty-first century.
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Ögren, Patric, and Kristoffer Högberg. "En ”marknadsundersökning” genom att iterera fram till ett värdeskapande koncept." Thesis, KTH, Entreprenörskap och Innovation, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-124882.
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Ett affärskoncept har tagits fram och resulterat i en marknadsplats. Marknadsplatsen är en webbsida och mobil applikation vars syfte är att skapa värde av resursers bokningsbara tider som idag har generellt låg beläggning hos aktivitetsanläggningar inom sport, kultur och nöje. Marknadsplatsen är tänkt att samla ett brett utbud av lågbeläggningstider inom olika aktivitetstyper som är typiska vardagsaktiviteter som vänner gör tillsammans. Tanken är att bygga ett starkt varumärke för marknadsplatsen med det tydliga budskapet att "marknadsplatsen tillhandahåller ett brett utbud av prisvärda erbjudanden inom sport- och nöjesaktiviteter, om du väljer att anpassa ditt schema utifrån anläggningarnas lågbeläggningstider". Dessutom är det tänkt att marknadsplatsen ska ha funktionalitet som gör det enklare för användare att boka en tid via marknadsplatsen, genom att synkronisera de olika alternativ av aktiviteter och tider som personer inom en grupp av vänner är intresserade av. Marknadsplatsen är tänkt att riktas till målgrupper med personer som har flexibla scheman, framförallt egenföretagare, studenter och pensionärer. Det finns en god potential för en tredjepart att driva en marknadsplats som specialiserar sig på att skapa värde av lågbeläggningstider. Affärskonceptet hindrar inte anläggningarna från att själva göra ansträngningar för att höja beläggningen på dessa tider, och de kan använda marknadsplatsen som komplement till deras befintliga bokningssystem. Utifrån de anläggningar som har undersökts finns det en god potential för att öka en anläggnings omsättning med ungefär 330 000 kr per år. Affärskonceptet har tagits fram genom att göra en marknadsundersökning baserad på en teknisk produkt som initialt var utformad som ett bokningssystem med olika produktutvecklingsmöjligheter och olika tänkbara kundgrupper att adressera. Marknadsundersökningen gjordes iterativt utifrån projektledningsmetoden Lean Startup som kombinerats med kvalitativa marknadsundersökningstekniker från Innovation Games.A business concept has been developed into a marketplace. The marketplace is a web and mobile application whose purpose is to create value out of resources' bookable time slots which today generally have low occupation rates at activity facilities within sports, culture and entertainment. The marketplace is intended to bring together a wide range of low occupation rate time slots for different activity types, with types of activities that friends typically do together an ordinary day. The idea is to build a strong brand for the marketplace with the clear message that "the marketplace provides a wide range of affordable offerings for sports and spare time activities, if you choose to adjust your schedule to fit the facilities' low occupation rate time slots". In addition, the marketplace should have functionality that makes it easier for end-users to find a time slot through the marketplace that fits everyone, by synchronizing the various options of activities and time slots preferences that people within a group of friends are interested in. The marketplace is supposed to be targeted to people with flexible schedules, especially self-employed, students and seniors. There is a good potential for a third party to run such a marketplace and specialize in creating value out of low occupation rate time slots. However, the business concept does not prevent the facilities themselves to make efforts which lead to increased occupation rates at time slots with low occupation rates. Furthermore, the facilities are rather supposed to use the marketplace as a complement to their existing booking systems. Based on the examined activity facilities, there is a good potential to increase a facility's turnover with approximately 330 000 SEK yearly. The business concept has been developed by doing a market research based on a technical product which initially was designed as a booking system with different product development opportunities and various potential customer segments to address. The market research was done iteratively by using the project management methodology Lean Startup combined with qualitative market research techniques from Innovation Games.
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Cífka, Michael. "Využití informačních technologií a Internetu v oblasti řízení cestovního ruchu." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-76261.
Full textAbstract:
This master thesis deals with information systems used by tourism. Its aim was to map the accommodation reservation systems, describe their characteristics from the prospective of both accomodation providers and their clients and describe the associated business processes. Existing reservation systems on the accommodation market were evaluated according to preselected criteria. A perfect the reservation system was proposed based on the investigation of the characteristics and criteria compliance.
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Anastasiadis, Kleanthis. "Co-ordinating artefacts and actions in order to run a taxi business." Thesis, Blekinge Tekniska Högskola, Sektionen för teknokultur, humaniora och samhällsbyggnad, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1721.
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Connolly, Daniel J. "Understanding Information Technology Investment Decision-Making in the Context of Hotel Global Distribution Systems: a Multiple-Case Study." Diss., Virginia Tech, 1999. http://hdl.handle.net/10919/29814.
Full textAbstract:
This study investigates what three large, multinational hospitality companies do in practice when evaluating and making IT investment decisions. This study was launched in an attempt to 1) learn more about how multinational hospitality companies evaluate, prioritize, and select IT investments in the context of hotel GDS; 2) call attention to an important and costly topic in hopes of improving current practices; and 3) fill a noticeable literary void so that future researchers on IT and hotel GDS would have a foundation and starting point.
The perennial question of any business is "How does an organization add value?" Value can be defined from many different perspectives and may result from tangible and intangible factors. Principal stakeholders include shareholders (investors), customers, and employees. Shareholders typically measure value in terms of economic return on their investment based upon some level of perceived risk. For customers, value is assessed in terms of a price-value relationship; that is, how much they received in terms of product and services for the price they paid. For employees, value is measured by salary and by the intrinsic rewards of the job. Yet, one of the most elusive questions with respect to information technology is "How can value be measured?"
Hospitality executives are being pressured daily to invest more in information technology (IT) - especially in the area of hotel global distribution systems (GDS), which have become the cornerstone of a hotel firm's IT infrastructure and portfolio. There are a number of sweeping changes on the horizon impacting hotel GDSs and requiring the development of a well-crafted strategy for global distribution systems. These broad changes include bypass theories to remove airline GDSs and travel agents, the introduction of new and emerging player, and innovative approaches to pricing and promotion. Many of these developments offer promise to hoteliers, but they also threaten their control over their customer relationships and their inventory and add to the complexity and cost of distribution. Selecting the appropriate distribution channels is paramount to success and important if hotel firms are to grow top-line revenue and control overhead; yet the number of choices facing hotel executives is overwhelming. They are also at a loss for measuring value derived from IT.
One of the greatest issues plaguing the advancement of technology in the hospitality industry is the difficulty in calculating return on investment. Until recently, most technology investment decisions have been considered using a support or utility mentality that stems from a manufacturing paradigm. Under such thinking, business cases could be built around an application or technology's ability to reduce costs or create labor savings. However, management's attitudes towards technology have been shifting in recent years. The more technologically savvy hospitality companies are looking to IT to build strategic and competitive advantages. These types of investments yield results over time, and seldom in the short-run. This is problematic among owners and investors who demand more immediate results. Moreover, it is difficult to quantify and calculate the tangible benefits of technology when it is used for strategic purposes.
Today's financial models are inadequate for estimating the financial benefits for most of the technology projects under consideration today. While the hospitality industry has disciplined models and sufficient history to determine the financial gains or success of opening a new property in a given city, it lacks the same rigorous models and historical data for technology, especially since each technology project is unique. Although this problem is not specific to the hospitality industry, it is particularly problematic since the industry tends to be technologically conservative and unwilling to adopt new technology applications based on the promises of its long-term merits if it cannot quantify the results and calculate a defined payback period. When uncertainty surrounds the investment, when the timing of the cash flows is unpredictable, and when the investment is perceived as risky, owners and investors will most likely channel their investment capital to projects with more certain returns and minimal risk. Thus, under this thinking, technology will always take a back seat to other organizational priorities and initiatives. Efforts must be made to change this thinking and to develop financial models that can accurately predict and capture the financial benefits derived from technology.
Given the present predicament and difficulties surrounding the current tools, techniques, and measures, executives are faced with an important choice. They can 1) continue to use the present methods despite their shortcomings, 2) dispense with ROI, cost-benefit, and discounted cash flow analyses altogether for IT projects, or 3) develop new methods, tools, and measures that can accommodate the complexities of IT and quantify the intangibles. This study is a call to action in favor of the latter because the measures determine not only which projects will be accepted but also how their success will be evaluated. Having a rigid evaluation process forces executives to identify a project's potential contribution and align the project's objectives with the firm's strategic goals and objectives.
Using the co-alignment principle as its theoretical underpinning, this study employs a multiple-case design to investigate the resource allocation processes used with respect to information technology and global distribution systems. It looks at how three leading, multinational hospitality firms address IT project/investment evaluation and decision-making, the measures they use, and the frustrations they encounter. These frustrations include problems that arise from a hotel firm's fragmented ownership as well as from hotel executives' inability to measure the results of IT through definitive cause-and-effect relationships. The results of the study provide affirmation of the co-alignment principle and document linkages and co-alignment between strategy and IT. Clearly, decisions involving IT and hotel GDSs require multivariate measures, multidimensional perspectives, and multidisciplinary involvement. However, research from the marketing discipline is noticeably absent in this area. This study concludes that because IT plays an important enabling role for marketing initiatives and is redefining the supply chain of a hotel firm, marketing researchers can no longer stand on the sidelines.
This study also identifies three important constructs, or classes of variables (context, process, and project), the variables comprising each, and their influences on the evaluation and decision-making processes. These findings add to the understanding of IT evaluation, measurement, and decision-making in the context of hotel GDS. This study clarifies the intangible aspects in hopes that useful measures can be developed in subsequent research to quantify and evaluate these costs and benefits. Finally, this study provides a series of prescriptions or recommendations gleaned from the three companies that were the focus of this study in hopes that they will lead to the development of best practices in the hospitality industry.Ph. D.
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TSAI, I.-HSUN, and 蔡亦薰. "Tourism Booking and Shopping System Research." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/b35pgn.
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碩士國立臺北教育大學
數位科技設計學系(含玩具與遊戲設計碩士班)
106
For the rapid network development, the consumers pan their tourist life via network to reserve room, it come to be a trend. Hence, more and more consumers love travel, but increased consumers, it will be ineffective when hotel operators manage a large number order forms, spend a lot of time and man power, it will impact service quality and operating performance. Therefore, we need a good management system to know each consumers reserved room information, record the sum of the transaction and reserved room date, it will enhance performances and save man power, increased advantages and service qualitys, the design and plan of reserved room management system is an one of most trend in the future, our research is based on above idea to design and develope. The aim of our research is to merge reserved room management system and shopping mall and apply it, the general reserved room manage system only provided consumers to reserved room feature, there is management a feature that can provide consumers to shopping at the same time between reserved room, after reserved finish, they can use reserved number to continue shopping in some stores that have cooperations with hotel operators, according their reserved room type to enjoy different discount in those stores, it can enhance desire of consumptions, and then increased revenue, except for providing a good services to customers, it also increased performances and revenue of hotels and stores. Based on operators and consumers requirement, we design a reserved room management system, operators can manage each consumers requirement easily, enhanced service quility, and merged shopping mall to make hotels and stores to cooperate to inspire desire of consumptions, in this way, hotel operators can communicate with consumers easily, understand and satisfy their requirement, and raise the competitiveness.
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Li, Ya-Chen, and 李亞蓁. "Implementation and simulation of a highway booking system." Thesis, 2000. http://ndltd.ncl.edu.tw/handle/34316854920659204457.
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碩士國立交通大學
交通運輸研究所
88
Because of many variables, the driver’s action is hard to predict. Although the traveler information system can provide traffic information to drivers, it is not easy to manage traffic efficiently. When the road system is overloaded, additional information does not improve system performance in most cases. In the airline industry, efficiency in the allocation of limited airline seat inventories can make both passengers and the airline better off. In this study, a highway booking concept is proposed, and a traffic management system is provided to control travelers’ choice and the traffic flow. If appropriately applied, it may offer a powerful tool for road traffic management. A freeway system with its access control on the interchanges is similar to a rail system in which passengers can board or detrain only at rail stations. Therefore, interchanges can be visualized as stations. The freeway mainline can be visualized as stations. The freeway mainline can be thought of as the railway. The lapse of time is similar to the moving forward of a rail car. A vehicle can be compared with a passenger on a rail car. Then, the optimal vehicles passing a section of road during a specific time period is similar to the capacity of a train. The highway booking system can be constructed and operated as rail bookings. When a request is accepted, the driver can drive on the highway. This study implements part of the highway booking system, the booking procedure, which is designed as a website. The booking method is provided for the drivers, and the control mechanism and the database of road capacity are also included. Besides, a distribution of traffic flow in each road segment in a period is simulated. The booking system can do the capacity adjustment and allocation process according to drivers’ booking status, and the results are analyzed.
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Tu, Chien-Cheng, and 杜建政. "NFC Applications on Android: Booking and Paging System." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/26ken2.
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碩士國立中央大學
通訊工程學系在職專班
102
Mobile devices are more and more popular in the past few years. It makes short-distance wireless communication technology to bepaid attention intensively. One of emerging technologies is NFC.NFC is based on RFID, and it canbe compatible with Contactless Smart Card. NFC is largely applied in several areas. While mobile-devices and electronic products including cell-phone, PDA, digital camera, watch, tablet PC, and computer being installed in NFC, and passed for ID information certification, they can exchange of data and services. This research aims to discuss how to use NFC of Android system medium to work on order of meals and replace pick-up paging machine. It makes systems cost lower, and shopping could be easier, more convenient, and efficient. We may just use a NFC cell-phone to replace a member card or a credit card such that the restaurants may increase booking rates and it is more convenient for customers to order meal even with lower personnel cost. Besides, it urges customers to use an NFC cell-phone which includes IC chips of the smart card of SSL to promote security of transactions. It makes customer pay a bill conveniently and fast. With the development of hardware and software in the future, it will provide convenient, safe, and fast mobile transactions for customers.
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Wang, Ruey-Ming, and 王瑞銘. "A Study on Highway Booking System with Simulation Approach." Thesis, 1996. http://ndltd.ncl.edu.tw/handle/77496751850663451702.
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碩士國立交通大學
交通運輸研究所
84
The "booking" is a popular word and has widely been adopted in the public service sections such as transportation, hotel, and entertainment. "Booking" means that consumers reserve the right to use a facility during some time period in advance through a reservation process. It''s main purpose is to ensure efficiency of a system and to get rid of the over capacity problem. Meanwhile, for consumers their rights can be guaranteed . No risk or charge due to uncertainty may occur. Therefore, properly introducing booking into the freeway management system could effectively eliminate re-current traffic congestion . As a result, the freeway efficiency can be improved significantly. Besides, it can provide drivers with even more comfortable, clear, and accurate information. In this study, a structure of a highway booking system and a pretimed freeway capacity assignment model are developed. The associate hardware and operation process is also illustrated. Furthermore, a segment of Sun Yat-Sen National Freeway from Neihu to Taishan is selected to simulate the performance of the highway booking system. Various driver behavior scenarios with the devised 3-hr traffic demand pattern were simulated with the software FRESIM 5.0 . In the final, results of different control strategies including Lassez-fair, ramp metering, and booking are also compared.
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Yuan, Chien Wen, and 簡雯媛. "The Development Strategy for Airline Booking System - Yushan Ticketing System as an Example." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/uzcgeh.
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碩士朝陽科技大學
企業管理系高階產業經營碩士在職專班
102
This is a systematic study on the successful internet travel agency Yushan ticketing strategy in the 2000s. Yushan ticketing follows the global trend to use internet as its assistant tool in order to develop the internet ticketing airline reservation systems as a new business model. Yushan ticketing also makes a new generation of business model analysis in order to make the community understand the successful development of new industries require successful background conditions. In addition, the study will also compare and analyze the two active and successful innovation and development internet travel agents such as EZFly and EZtravel. People will understand more about the keys to success are market segmentation and marketing strategies.
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Chang, Lai-Hwa, and 張萊華. "Consumer Acceptance of Online Restaurant Booking System- The Case of EZTABLE." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/sx3zgc.
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碩士景文科技大學
旅遊管理系觀光與餐旅管理碩士班
106
This study investigates consumer acceptance of online restaurant booking system in the case of EZTABLE using the theory of technology acceptance model. In addition to investigating the influences of perceived usefulness and perceived ease of use on consumer adoption of the system, the authors study the effects of perceived trustfulness and network externalities on the acceptance of EZTABLE booking system. A convenience sample of respondents who have used EZTABLE booking system was chosen. A total of 250 questionnaires were collected by online questionnaire. Structure equation model analysis was performed to test the hypothesis. The results showed that both indirect network externalities and perceived ease of use had positive effects on perceived usefulness; both direct and indirect network externalities exerted positive influence on perceived ease of use; perceived trustfulness had positive effect on use intention and was influenced positively by perceived usefulness and perceived ease of use which in turn exert positive influences on use intention. Finally, use intention influenced actual use positively. Perceived usefulness and perceived ease of use are critical factors that influence the adoption of EZTABLE booking system. While choosing the online restaurant booking platform, caterers should choice systems with well-designed system function and service which make customer feel useful and ease of use. At the same time, it is also necessary to consider the selection of online restaurant booking systems that have the effect of network externalities.
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Pai, Tzu-Hsuan, and 白子玄. "Heuristics for Railway Booking System based on a Reservation-Sortition Scheme." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/94727857751158393059.
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碩士國立交通大學
管理學院運輸物流學程
104
East region of Formosa mainly depends on railway outbound to another area. Because of these two reasons, the Taiwan Railways Administration (TRA) operating the new Tze-Chiang Limited Express(Puyuma and Taroko) with non-standing seats in the most recent year and the number of tourists has been increasing rapidly and booming, the growth of the amount in public transportation supply are far less than the demand quantity. Its cause the passenger complains about the service satisfaction of the booking system. This study aims to offer another mechanism to replace the current FIFO (First-in First-out) booking and dispatching rule. This architecture collects all order requirement before drawing of lots to sale tickets at the sometime point. Under the process of the reservation sortition scheme, the study will propose optimized algorithms to implement ticket assigned procedure in my simulated booking system. And proposed three new creative functions, divide route into several unsold segment and combine it with entire journey, split group booking tickets by non-adjacent seat, deferred the order of non-success buying ticket into next train, to increase ticket sales results matchmaking success rate, so the utilization of the train seats can reach highest. According to statistical information from TRA website, the parameters as the traveling data generated by passenger’s entry and exit at each station on holiday, the ranking level of stopping station, the area passed by train, the distance of the OD station. My study using Monte Carlo simulation theory to generate demand data by static discrete and random approach to validation the possibility and effectiveness of proposed algorithms. With constructing holiday booking patterns as a simple simulation model to verify and analysis the priority and distance algorithms if it could make expected result in operational efficiency and utilization of the seats.
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HSIEH, YING-LUN, and 謝穎綸. "The Design and Evaluate of Cloud Service App System for Beverage Booking." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/75242125113730736455.
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碩士育達科技大學
資訊管理所
102
At the present time, prepared drinks stores are under an enormous amount of competitive stress as survival of the fittest. Moreover, the sale methods, like creativity and diversity, are unable to attract more consumers. How to be more popular and how to raise the consumers’ loyalty are the issues that the store owners quite value. The key for the prepared drinks stores to surviving in the fiercely competitive market is consumers’ supports. Besides the outstanding beverages, the consumers value the quality of the drinks and various sales. The consumers pay more and more attention to the quality and the attitudes of the services. In terms, the quality of the service must be one of the sale methods that the store owners use to compete with each other. In order to make the prepared drinks stores more competitive in the market, the thesis discusses the following methods: offering the service of online management and order, establishing the App ordering system, allowing the consumers to directly communicate with the stores owners by smart phones, offering the App service in which the consumers order beverages by inputting an owner’s phone number and then gaining a verified text message to finish the order. The combination of the information technology and the Internet allows the consumers to enjoy a prompt and comfortable ordering environment. The App cloud ordering service for the prepared drinks stores mentioned in the thesis establishes a sever cluster with the technology of Xen virtualization. An Hadoop disputed platform built over the cluster is, in terms, the “Platform as a Service, PaaS. A beverage ordering App built over the platform is known as the “Softwares as a Service, SasS” The SaaS can decrease both beverages sellers’ the cost of softwares and hardwares and reduce the demand for the IT engineers. The thesis designs the survey with the six aspects of Information Systems Success Model proposed by DeLone& McLean, 2003. The study target is the prepared drinks consumers in Taiwan. The survey is randomly issued to those people. The statistics and analysis of the data can increase the stability and reliability of the cloud beverage ordering App system.
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Lai, Yu-Lin, and 賴煜霖. "Determinants of behavioral intention to use E-booking system in shipping industry." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/xk7k4c.
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碩士國立臺灣海洋大學
航運管理學系
107
The shipping industry is facing great challenge in the market. In recent years, the liner shipping carriers have been under great pressure since they are much affected by the increase of transportation cost and the instability of freight. It’s necessary to seek a new business operating model to improve the work efficiency and to unblock the bottleneck of operation management. The liner shipping carriers aim to provide better services to their customers and many of the carriers turn to e-commerce and e-payment. That’s the reason why e-booking service has become one of the most important operating strategy in shipping industry in the era of high technology. The purpose of this study was to investigate the determinants of user attitude of liner shipping carriers toward e-booking system. This study uses the Technology-Organization-Environment (TOE) model to analyze the carriers’ selection behavior. This research used convenience sampling by distributing questionnaires to conduct the empirical study. User’s possible determinants were deducted by the literature review. And questionnaires were sent to survey the factors that influence contracting carriers and actual carriers to implement the e-booking system. The study results indicated that, except the factors of perceived ease of use, information security, trading partners' influence and environmental uncertainty, there’re several determinants that affect the carriers’ attitude toward adopting e-booking system. The perceived usefulness, the support from senior executives, and the compatibility with organizational operations are important aspects that influence contracting carriers and actual carriers’ user attitude greatly. The selection behavior model constructed by the study provides a reference for the shipping liner carriers to evaluate the strategic effectiveness of the development and the implement of the e-booking system.
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AdrienMinot and 安卓嗯. "Booking Intention on Carpooling Service: The Role of System and User Generated Content." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/6h73px.
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Chen, Pai-Jui, and 陳栢睿. "The Simulation and Policy Analysis of Online Booking System for Taiwan Railways Administration." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/c886ua.
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碩士國立東華大學
企業管理學系
100
Booking system plays an important role in perishable asset such as transportation industry, hotel industry and car rent industry. The concept of Revenue Management solves the problem of perishable asset by using forecasting, allocation, price discrimination and overbooking policy. However, Taiwan Railway Administration’s current system does not allow for price discrimination and overbooking policy. The problem here is resource allocation, we therefore focused on the volume of resource and the timing for the availability of resource. In this research, we constructed a simulation model and assume there are three kinds of customers namely, travel agent, businessman and normal customers, each with individual booking behavior in the booking system. We have three ticket-get date polices, two days, three days and five days. We also have three resource policies, policy 1 is full allowance in the beginning, policy 2 is half allowance in the beginning and full allowance after a week and policy 3 is extra 10% of resource allowance. We use simulation Arena 11, to simulate different population as our scenario and use four indexes: success booking rate, refund rate, cancel rate and failure rate to describe their conditions. We also use four indexes, revenue, society resource, same weight on revenue and society resource and value to measure the performance in each policy. The results showed out that on the value side, the best combination of policy is resource policy 2 with 5 days. The current get time policy is 2 days, if we cannot change the get time policy, we would rather choose the resource policy 2 than resource policy 1. We also recommend the regulation for refund that is similar to Japan, China or Korea as percentage of ticket price rather than a fix number. The best combination is also the 5 days and resource policy 3.
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王待棠. "Implementation and Evaluation of a Visitor Booking Management System with Caller ID Recognition." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/77482135650273341333.
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碩士國立彰化師範大學
資訊管理學系所
99
Starting from 2003, as the tourism industry rising up, the Industrial Development Bureau Ministry of Economic Affairs has started to help the historical, cultural and traditional factory operating the tourism service and assisting enterprises which need to transform to be tourism services and live activated factories mixed with manufacture, historical culture and tourism function. The number of tourists visiting factories has increasing enormously because of well planning marketing strategies. BRAND's Health Museum visitors have increased year by year, the amount of calls for appointments as well as the visitors data processing loading have increased accordingly. This leads to the increase of workload on the museum managing staff. However, there is no “Visitor Booking Management System” to manage this issue. In order to solve this problem, company has considered several potential options. Among these option, CTI (Computer Telephony Integration) and adopting ARTECH AD130 solution have been considered since they may reduce workload and improve service quality. However, the cost is too high for most traditional industries with limited budget. Therefore, this study focuses on developing a low cost Visitor Booking Management System Caller ID Recognition using image recognition. The system allows managing staff know instantly the caller information, including name, city, county, and information of history of visitor, before answering the phone. According to our survey, this system can not only improve service quality, but may also reduce the operating time and staff workload.
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Li, Jia-Ying, and 李佳瑩. "A Study of Tntercity Rail Transportation System Booking Choice Behavior under Yield Management." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/21115462890663895074.
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碩士國立高雄第一科技大學
運輸倉儲營運所
93
This study uses stated preference and discrete choice to examine Taiwan HSR passenger’s booking choice behavior. Expect his society characteristic and travel characteristic, passenger’s behavior is most affected by potential reservation characteristic. Factor analysis and structural equation modeling can deal with latent variable. Factor analysis can gives complicated covariance structure to simplify and has a theoretical foundation of develop theory and set up new assumption. Therefore, this study uses exploratory factory analysis to examine potential booking factor. Final, set up a logit model to project proportion of passenger’s reservation and then proceeds sensitive analysis. Empirical results evidence sex, extensively information of reservation system, pricing, booking period, booking discount and booking restriction are the most significant factors affecting the booking choice behavior of passenger. Finally, it estimates 26 percentage of HSR reservation proportion of passenger in the future.
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HUANG, SHUN-JHEN, and 黃順真. "Design and implementation of the self-service check-in system with hotel online booking function." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/z2tygx.
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碩士中國文化大學
機械工程學系數位機電碩士班
107
Smart hostel is an important tourism issue in the future. To improve the smooth operation of the hotel business, as well as the experience and occupancy experience of the user before the reservation. Within the interview hotel manager, it is found that the check-in is a very im-portant of the hotel. It is often confirmed by manual verification. In this thesis, a reservation system is presented, includes the pricing analysis assistant program to help the hotel manager the pricing trend and a competitive position of set room rate. A property management system is used to manage hotel room arrangements, order manage-ment, and room cleaning. This proposed system applied to the Ximen Street Corner hotel in Ximending, where the field trial operation is carried out and the function is adjusted by feedback from the industry. Therefore, this thesis develops a check-in system with electronic pay-ment, which allows visitors to easily pay for the electronic payment and check-in. The system is used to reduce the repetitive and cumber-some check-in process. At the same time, it can reduce the workload of counter staff and concentrate on serving guests to improve the quality of stay.
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HWA, KUO-CHIN, and 華國欽. "From Perceived Cost and Quality Approaches to Explore Customer Switching Intention: An Example of Online Travel Booking System." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/b345pe.
Full textAbstract:
碩士大葉大學
休閒事業管理學系碩士在職專班
104
In present, the tourism market in Taiwan, in addition to Government promotion on tourism industry policies, along with the depreciation of the Japanese yen leads to rising number of tourists traveling to Japan, as well as an increasing influx of foreign tourists traveling to Taiwan, open policy on backpacking towards Chinese tourists, and the rising trend of weekend traveling, the travel industry competition pattern is shifting from travel packages to custom made traveling services. As to the accommodation industry, hotels are looking to increase occupancy by improving online booking system efficiency, thereby to increase customer satisfaction and reduce conversion intent. From the perspectives of perceived costs, perceived quality and perceived risk relationships, this study attempts to explore different dimensions of relationships between perceived costs, perceived quality and perceived risk as well as the factors that affect customer switching intentions. Participants of this study comprised members who follow the three online booking systems, Agoda, Booking.com and EZHOTEL. Data were collected via online survey. For the pretest, 315 responses were completed and 245 were valid, the effective recovery ratio is 77.7%; and as to the formal questionnaire, 835 responses were completed and 709 were valid, the effective recovery ratio is 84.91%. Structural equation modeling (SEM) is used to test the proposed model and the structural model has shown a good fit. The findings illustrate several significant results as following: (1) Perceived price and perceived quality are predictors of user satisfaction. (2) From the results within the hypothesis model, swtiching Costs and financial risk does not have significant effect on user satisfaction, user satisfaction does not have significant effect on switching intention, as the other nine paths are fully supported. (3) In the multi-group analysis, dividing into three groups of “Agoda booking system”, “Booking.com booking system”, and “EZHOTEL booking system”, the path results of these three groups are different. According to the overall results of the “Agoda booking system” group, switching costs, perceived service quality, and financial risk does not have significant effect on user satisfaction; From the results of the “Booking.com booking system” group, perceived price and perceived risk is the main factor that influences switching intention; The results of the “EZHOTEL booking system” group has shown, user satisfaction has the strongest effect on switching intention. (4) Regarding to mediate effects, perceived risk partially mediates the relationship between perceived price and switching intention, and perceived website quality partially mediates the relationship between customer expectations and user satisfaction. In conclusion, this study also provides practical implications and suggestions for the managers of the online booking system.
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PENG, SHANG-HAO, and 彭上豪. "The satisfaction research in National Pingtung Institute of Commerce students in Taiwan Railway Administration booking system service satisfaction." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/11638518831619391794.
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CHEN, PIN-SHIUAN, and 陳品瑄. "A Study of Adopting Smart Agent Function to Affect UserIntentionality on Electronic Commerce-Use Online Booking System as anExample." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/23034299052739266739.
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碩士中國文化大學
資訊傳播研究所
98
Information technologies and Internet applications are rapidly growing. The more users rely on the Internet, the more services and products are provided on the nets. More choices and options might cause difficult decisions to make. Therefore, Web Based Self Services (WBSS) has been proposed and provided for confusion reductions. However, it is difficult to judge that the WBSS has reached its purposes to increase user satisfaction. In the past, most themes for study focus on the discussion of information technology more than on the aspect of services. These years, the way trade of net is getting more frequently, and therefore it’s very important to consider the customers’ satisfaction degree. This study tries to build the aspects of service to discuss that whether adopting Smart Agent functionalities on Electronic Commerce satisfies customers or not. The conclusions of this study can be a reference for services and developments of involving Smart Agent functionalities on Electronic Commerce in the future.