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Journal articles on the topic 'Booking systems'

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1

Mondal, Swapnajeet. "Online Chatbot Based Ticket Booking System." International Journal for Research in Applied Science and Engineering Technology 13, no. 4 (2025): 5890–92. https://doi.org/10.22214/ijraset.2025.69698.

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Online-based ticket booking systems are innovative solutions that optimize and automate the ticket booking process for users. The chatbot understands your enquiries, processes enquiries, and provides confirmation of actual availability, pricing, and bookings. By eliminating the need for manual intervention, the system improves the user experience, reduces booking errors, and accelerates the overall process. Integrating a secure payment gateway ensures seamless transactions, but an intuitive and user-friendly interface allows a wide range of users to access the system. This solution is customiz
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Chaku, Dr Shweta, Shivam Kumar Jha, Subh Raj,, Shriya Sharma,, and Anurag Kumar. "B-Ezy - A Booking Web Application." International Scientific Journal of Engineering and Management 04, no. 04 (2025): 1–9. https://doi.org/10.55041/isjem02637.

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The digital era demands seamless integration of online booking systems across sectors like healthcare, transportation, and hospitality. B-Ezy emerges as a unified web application designed to consolidate fragmented service bookings—flights, hotels, taxis, and car rentals—into a single platform. Built with a modular architecture using Spring Boot (backend), React (frontend), and JWT (security), B-Ezy integrates real-time availability updates, proximity-based taxi booking,
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Kamble, Apeksha. "Turf Tracker Application." International Journal for Research in Applied Science and Engineering Technology 12, no. 4 (2024): 3457–60. http://dx.doi.org/10.22214/ijraset.2024.60676.

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Abstract: To solve the Sports venues booking problems, Turf Tracker Application is designed, combining the experience of the existing online booking systems, the main methods and the major ideal of building these systems in different cities. The basic functions of the system are designed according to the general requirement analysis, including user's registration and login, online sports venue booking, personal center and database construction. The development of the system used Java programming language, J2EE for backend development, Spring Boot (a Web platform development technology), MySQL
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Adanigbo, Oluwasanmi Segun, Denis Kisina, Andrew Ifesinachi Daraojimba, Bright Chibunna Ubanadu, Nneka Adaobi Ochuba, and Toluwase Peter Gbenle. "A Conceptual Model for AI-Powered Anomaly Detection in Airline Booking and Transaction Systems." International Journal of Future Engineering Innovations 1, no. 1 (2024): 93–100. https://doi.org/10.54660/ijfei.2024.1.1.93-100.

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This paper presents a conceptual model for AI-powered anomaly detection in airline booking and transaction systems. As the airline industry becomes increasingly reliant on digital platforms for booking, payment processing, and customer management, the need for robust anomaly detection mechanisms to safeguard transactions and improve operational efficiency has never been more critical. The proposed model integrates advanced AI techniques, such as supervised learning, clustering, and deep learning, to identify fraudulent bookings, erroneous ticketing, and payment discrepancies. It emphasizes key
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Antonets, V., A. Yerikkyzy, A. Aktymbayeva, and М. Sakypbek. "ANALYSIS OF BOOKING SYSTEMS: HOTELS.COM AND BOOKING.COM." Journal of Geography and Environmental Management 47, no. 4 (2017): 190–96. http://dx.doi.org/10.26577/jgem.2018.2.451.

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Oliver, Doug, Ken Deal, Michelle Howard, Helen Qian, Gina Agarwal, and Dale Guenter. "Patient trade-offs between continuity and access in primary care interprofessional teaching clinics in Canada: a cross-sectional survey using discrete choice experiment." BMJ Open 9, no. 3 (2019): e023578. http://dx.doi.org/10.1136/bmjopen-2018-023578.

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ObjectiveTimely access to care and continuity with a specific provider are important determinants of patient satisfaction when booking appointments in primary care settings. Advanced access booking systems restrict the majority of providers’ appointment spots for same-day appointments and keep the number of prebooked appointments to a minimum. In the teaching clinic environment, continuity with the same provider can be a challenge. This study examines trade-offs that patients may consider during appointment bookings for six different clinical scenarios across a number of key access and continu
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Rajalingam, B. "BOOTOPIA - A Travel Partner for Tamil Nadu Tourism." International Journal for Research in Applied Science and Engineering Technology 13, no. 5 (2025): 3450–60. https://doi.org/10.22214/ijraset.2025.70969.

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The hospitality industry is undergoing a significant transformation, driven by the increasing demand for seamless, transparent, and efficient booking experiences. Modern travelers—ranging from backpackers and hitchhikers to digital nomads—seek intuitive platforms that offer convenience, accuracy, and real-time access to hostel accommodations. Traditional booking methods, including manual reservation systems and reliance on third-party platforms, often lead to inefficiencies such as double bookings, poor communication, and high commission charges that negatively impact both customers and hostel
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Atchaya R, Bala, Libanya Gifty,, Maheswari M,, and Malaiarasan S. "ROOM RESERVATION AND MANAGEMENT APPLICATION WITH AI TRIP PLANNER." International Scientific Journal of Engineering and Management 04, no. 04 (2025): 1–7. https://doi.org/10.55041/isjem02646.

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The Guest Room Reservation and Management System with AI Trip Planner is a smart, web-based platform designed to simplify room booking and travel planning. It addresses the limitations of traditional systems by integrating real-time availability updates, automated booking management, and personalized trip suggestions. Built using the MERN stack (MongoDB, Express.js, React, Node.js), the system ensures scalability, security, and responsiveness. Property owners can efficiently manage room listings, availability, and reservations, reducing conflicts and double bookings. The AI Trip Planner analyz
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Hefford, Benedict, and Andrew Holmes. "Booking systems for elective services: The New Zealand experience." Australian Health Review 22, no. 4 (1999): 61. http://dx.doi.org/10.1071/ah990061.

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This article provides a brief overview of New Zealand's experience in implementing booking systems for elective services in public hospitals. It identifies the basic features of the booking systems policy and explores the rationale and objectives for these policy settings. Progress with implementation of booking systems is explored and some of the challenges and recent developments are also outlined. The authors argue that booking systems represent a major improvement on waiting lists for patients, providers, purchasers and policy-makers.
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Antonio, Nuno, Ana de Almeida, and Luis Nunes. "Big Data in Hotel Revenue Management: Exploring Cancellation Drivers to Gain Insights Into Booking Cancellation Behavior." Cornell Hospitality Quarterly 60, no. 4 (2019): 298–319. http://dx.doi.org/10.1177/1938965519851466.

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In the hospitality industry, demand forecast accuracy is highly impacted by booking cancellations, which makes demand-management decisions difficult and risky. In attempting to minimize losses, hotels tend to implement restrictive cancellation policies and employ overbooking tactics, which, in turn, reduce the number of bookings and reduce revenue. To tackle the uncertainty arising from booking cancellations, we combined the data from eight hotels’ property management systems with data from several sources (weather, holidays, events, social reputation, and online prices/inventory) and machine
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Chang, Chia-Ming, Li-Wei Liu, Hsiu-Chin Huang, and Huey-Hong Hsieh. "Factors Influencing Online Hotel Booking: Extending UTAUT2 with Age, Gender, and Experience as Moderators." Information 10, no. 9 (2019): 281. http://dx.doi.org/10.3390/info10090281.

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As people feel more comfortable using the Internet, online hotel bookings has become popular in recent years. Understanding the drivers of online booking intention and behavior can help hotel managers to apply corresponding strategies to increase hotel booking rates. Thus the purpose of this study is to investigate the factors influencing the use intention and behavioral intention of online hotel booking. The proposed model has assimilated factors from the extended Unified theory of Acceptance and use of Technology (UTAUT2) along with age, gender, and experience as moderators. Data were collec
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Jedin, Mohd Haniff, and Kohila Ranjini Annathurai. "Exploring travellers booking factors through online booking agency." International Journal of Business Information Systems 35, no. 1 (2020): 45. http://dx.doi.org/10.1504/ijbis.2020.10031636.

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Jedin, Mohd Haniff, and Kohila Ranjini Annathurai. "Exploring travellers booking factors through online booking agency." International Journal of Business Information Systems 35, no. 1 (2020): 45. http://dx.doi.org/10.1504/ijbis.2020.109531.

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Vlahović, Olivera, Žarko Rađenović, Djurdjica Perović, Vesna Vujačić, and Kristina Davidović. "Digital Transformation in Tourism: The Role of E-Booking Systems." Croatian Regional Development Journal 5, no. 2 (2024): 129–45. http://dx.doi.org/10.2478/crdj-2024-0012.

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Abstract The tourism industry has undergone significant transformation with the rise of digital technologies, particularly online booking systems. E-booking platforms have revolutionised how customers plan and book their travel, offering convenience, cost-efficiency, and the ability to access real-time information through smartphones and other digital devices. These systems not only streamline administrative and operational tasks for businesses but also provide valuable insights by analysing customer data to tailor services and predict trends. This study explores the critical role of e-booking
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Yudiastuti, Helda, and Irwansyah Irwansyah. "IMPLEMENTASI METODE WEB ENGINEERING DALAM MEMBANGUN SISTEM E-RESERVATION PEMESANAN KAMAR HOTEL." Jurnal Ilmiah Matrik 21, no. 2 (2019): 146–55. http://dx.doi.org/10.33557/jurnalmatrik.v21i2.568.

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This research was conducted at Hotel Telaga Biru Pagaralam, aims to create a new system that can overcome the problems that occur in the Hotel, especially in terms of booking rooms. The current room booking system is still done manually, which is still recorded in the book when guests check in until check out, then it is given a receipt as proof of payment in advance to the guest according to the length of the guest staying. In addition to coming directly customers can book a room by contacting the hotel by phone. For this, researchers are doing the action of making a system engineering inform
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Rus, Rozalia Veronica, and Adina Letiţia Negruşa. "Online Hotel Booking Systems in Romania." Procedia Economics and Finance 15 (2014): 1235–42. http://dx.doi.org/10.1016/s2212-5671(14)00583-8.

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Howe, Shaun. "Online booking systems for dental appointments." Dental Nursing 8, no. 11 (2012): 722–25. http://dx.doi.org/10.12968/denn.2012.8.11.722.

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Faber, R. G. "Waiting lists out, booking systems in." BMJ 302, no. 6787 (1991): 1277. http://dx.doi.org/10.1136/bmj.302.6787.1277.

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Dandamudi, Jishnu Teja. "Creating a GUI-Based Train Ticket Booking System in Python using MySQL." Journal of Electrical Electronics Engineering 4, no. 3 (2025): 01–10. https://doi.org/10.33140/jeee.04.03.09.

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In today’s digital era, students often resort to replicating pre-existing projects, limiting opportunities for innovation and genuine learning. This project aims to design and develop a novel Train Ticket Booking System using Python’s Tkinter for the front-end and MySQL for the back-end. The system is a self-driven initiative, created without referencing any prior implementations, with the objective of learning new skills and addressing real-world challenges in railway reservation systems. The project seeks to digitize and streamline the processes involved in railway inquiry and ticket reserva
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Jayaram Bhogi. "Search optimization in cruise booking systems: An agile approach." International Journal of Science and Research Archive 14, no. 1 (2025): 1560–69. https://doi.org/10.30574/ijsra.2025.14.1.0223.

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This article explores the transformation of cruise booking systems through advanced search optimization techniques and agile methodologies. It examines the unique challenges faced by cruise booking platforms, including complex itinerary management, seasonal pricing variations, and cabin inventory systems. The article discusses implementation strategies for semantic search, faceted navigation, and performance optimization, supported by a detailed case study of US-based Cruiseline. The article demonstrates how modern architectural approaches and optimization techniques can significantly improve
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Flinta, Natalia. "Modern electronic booking and reservation systems in the hotel business." Scientific Herald of Chernivtsi University. Geography, no. 839 (November 25, 2022): 40–49. http://dx.doi.org/10.31861/geo.2022.839.40-49.

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The article examines the peculiarities of the implementation of information technologies in the hotel enterprise. It was established that the use of modern information technologies becomes a means of competitive struggle in the hotel business. The guest service process begins with his contact with the reservation service, which forms the first impression of the hotel. Therefore, the quality of the provided hotel services plays a major role in increasing the rating among accommodation establishments and in attracting new customers. However, the majority of accommodation facilities do not have a
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Аlyamkina, Аlina, Vyacheslav Kitsis, Sergej Teslenok, and Kirill Teslenok. "ONLINE BOOKING ON THE SERVICE WEBSITE ON RESERVING HOTELS ON THE INTERNET HORSE21." GEOGRAPHY AND TOURISM, no. 44 (2018): 13–22. http://dx.doi.org/10.17721/2308-135x.2019.44.13-22.

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Purpose. The purpose of the article is to analyze the technological features of the online booking system as an example Horse21. Methods. Used research methods such as: system, analysis of literature and Internet sources, comparative, statistical. Results. As a result of the study, the importance of modern information and communication computer technologies that are currently most widely used when booking places in collective means of accommodation, their advantages and the main directions of online booking development in the tourism industry have been determined. The main attention is paid to
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Kukkuhalli, Shreesha Hegde. "Event-Driven Data Integration to Automate Elevator Service Contract Booking Between MS Dynamics and Oracle JDE with Operational MDM for Master Data Integration." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 08, no. 11 (2024): 1–6. http://dx.doi.org/10.55041/ijsrem36250.

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With increasing digitization in industries, data driven integration between enterprise systems is critical for automating business processes and improving efficiency. This paper presents a novel approach to automate elevator service contract bookings by integrating Microsoft Dynamics (MS Dynamics) with Oracle JD Edwards EnterpriseOne (JDE) through event-driven data integration. A key aspect of this integration is the utilization of an Operational Master Data Management (MDM) system to ensure consistency of master data across both platforms. This event-driven architecture significantly reduces
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Ahameed, Mr J. Noor, and G. KARTHICK KUBARE. "Online Flight Reservation System." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 03 (2025): 1–9. https://doi.org/10.55041/ijsrem42404.

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The Online Flight Reservation System is a web-based application designed to facilitate the booking and management of flight tickets for users while providing administrative control over flight schedules and reservations. Built using PHP for backend processing, Bootstrap, CSS, and HTML for a responsive user interface, and AJAX, jQuery, and JavaScript for interactive and real-time updates, this system ensures a seamless and efficient flight booking experience. The system consists of two primary modules: User Module: Users can register and log in securely. Search for available flights based on de
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Karima, Nida, and Defri Kurniawan. "Design and Construction of a Website-Based Tourist Bus Rental System Using the Extreme Programming Method." INOVTEK Polbeng - Seri Informatika 10, no. 1 (2024): 61–72. https://doi.org/10.35314/2ck7ea61.

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Technological developments encourage companies to implement structured systems to improve operational efficiency. PMJ Trans, a tourist bus company located in Kudus, is faced with the problem of manual administrative data management, such as recording customer orders using Excel and inappropriate bus maintenance schedules. This study aims to design and build a website-based bus rental system using the XP method, which allows for short iterations and fast feedback. This system includes online booking features, booking history management, bus placement, and booking notifications from customers to
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B, Hemalatha. "Doctor Booking Management." INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 05 (2025): 1–9. https://doi.org/10.55041/ijsrem47043.

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Abstract - Health management systems play a crucial role in modern healthcare by enabling efficient handling of patient records, appointments, medical histories, billing, and communication between patients and healthcare providers. This project focuses on the development of a web-based Health Management System using PHP and MySQL to streamline healthcare services. The system is designed to cater to clinics, hospitals, and independent healthcare providers by offering an integrated platform for managing patients' information securely and effectively. It provides modules for patient registration,
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Hora, Jakub, and Hana Císařová. "Forms of Booking on-demand Transport." LOGI – Scientific Journal on Transport and Logistics 16, no. 1 (2025): 49–58. https://doi.org/10.2478/logi-2025-0005.

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Abstract This paper examines the interaction between passengers and flexible transport systems, as well as the characteristics of flexible transport systems that are important to users. It presents flexible transport systems introduced in the Czech Republic since 2023 and defines their key parameters. Based on these parameters, evaluation criteria are established and weighted using the Saaty method. The criteria are then categorized according to shared characteristics and weights. The outputs of the Saaty method provide a framework for evaluating and implementing flexible transport systems. To
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Bhogi, Jayaram. "OPTIMIZING API PERFORMANCE IN CRUISE BOOKING SYSTEMS." INTERNATIONAL JOURNAL OF RESEARCH IN COMPUTER APPLICATIONS AND INFORMATION TECHNOLOGY 8, no. 1 (2025): 497–508. https://doi.org/10.34218/ijrcait_08_01_041.

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Meng, Yi, and Yuan Gao. "Research on Online Reservation Preference of Hotel Consumers Based on Joint Analysis Method." International Journal of Enterprise Information Systems 15, no. 4 (2019): 75–86. http://dx.doi.org/10.4018/ijeis.2019100105.

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With the rapid development of e-commerce, the online booking of hotel websites has become a very common way of booking. With a large number of tourists booking hotels online, with huge turnover, many online travel agencies pay more and more attention to the development, operation. and maintenance of the websites. For those online booking websites which provide hotel reservation information services, it is very important for their survival and development that they can satisfy customers, reduce their risk perception, and enhance their repeated purchase behavior in the process of hotel booking.
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Mahaboobsubani, Shaik. "AI-Driven Personalization in Hospitality Booking Platforms." Journal of Scientific and Engineering Research 8, no. 10 (2021): 223–30. https://doi.org/10.5281/zenodo.14356522.

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The use of AI in the hospitality sector has moved booking platforms into a direction of offering extremely personalized experiences. The article discusses how AI-driven recommendation systems produce booking options tailored to user preferences as a way to further increase engagement and user satisfaction. Different machine learning models are investigated to assess the effectiveness in predicting user behavior and preference, including collaborative filtering, content-based filtering, and hybrid approaches. Comparative studies indicate that the level of engagement and booking conversion is si
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Wahyudi, Danu, and Sumarno Sumarno. "Web-Based Badminton Court Rental Information System." JICTE (Journal of Information and Computer Technology Education) 8, no. 1 (2024): 24–30. https://doi.org/10.21070/jicte.v8i1.1657.

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Badminton is a popular sport that is loved by many people in various circles of society. The Graha Sentosa meeting and sports hall is one of the many businesses that provides badminton court rentals. However, booking bookings and rental schedules still use conventional methods. This makes the manager work less effectively in recording and as a customer it is also difficult for him to see the available field schedule. The aim of creating this web-based information system is to make it easier for managers to record orders and assist customers in ordering and viewing field schedules. The research
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McNally, SA, J. Alsousou, and A. Sinha. "Comparing booking systems for elective orthopaedic surgery: partial booking reduced cancellation from 56% to 8%." Bulletin of the Royal College of Surgeons of England 89, no. 6 (2007): 210–12. http://dx.doi.org/10.1308/147363507x204747.

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There have been many recent targets aimed at improving surgical services in the UK. Some of these have not been tested. The government's NHS Plan declared that by 2005, waiting lists will have been abolished. There are three ways of booking patients onto operating lists:
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Lalo, Oktavianus, Panser Karo-Karo, and NM Faizah. "Design of a Web-Based Wedding Organizer Service System Application for CV. Ruang Event in Bandar Lampung Using the Waterfall Method." Journal Innovations Computer Science 4, no. 1 (2025): 60–71. https://doi.org/10.56347/jics.v4i1.237.

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Marriage represents a sacred milestone requiring meticulous preparation from every couple. CV. Ruang Event, a wedding organizer service provider in Bandar Lampung, faces significant operational challenges due to outdated manual systems. Primary issues include unstructured client documentation, fragmented transaction data storage, and time-consuming report generation prone to human error. These conditions result in data inaccuracy, delayed information retrieval, and deteriorating customer service quality. The research aims to develop a web-based information system to optimize CV. Ruang Event's
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R, Dr Pallavi. "Online Chatbot Based Ticketing System." International Journal for Research in Applied Science and Engineering Technology 13, no. 5 (2025): 2467–74. https://doi.org/10.22214/ijraset.2025.70726.

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This research introduces a smart Museum Ticket Booking System powered by AI, aimed at simplifying the ticket reservation process and improving public access to cultural spaces. At the heart of the system is an intelligent chatbot that guides users through booking, ensuring a smooth and interactive experience. It also features secure payment handling that supports various payment methods, generates digital tickets with QR codes automatically, and offers a user-friendly, responsive web interface. Built using the Flask framework on the backend and SQLite for managing bookings, the system uses Boo
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Azhar, Yufis, Galang Aji Mahesa, and Moch Chamdani Mustaqim. "Prediction of hotel bookings cancellation using hyperparameter optimization on Random Forest algorithm." Jurnal Teknologi dan Sistem Komputer 9, no. 1 (2020): 15–21. http://dx.doi.org/10.14710/jtsiskom.2020.13790.

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Cancellation of hotel bookings by customers greatly influences hotel managerial decision making. To minimize losses by this problem, the hotel management made a fairly rigid policy that could damage the reputation and business performance. Therefore, this study focuses on solving these problems using machine learning algorithms. To get the best model performance, hyperparameter optimization is applied to the random forest algorithm. It aims to obtain the best combination of model parameters in predicting hotel booking cancellations. The proposed model is proven to have the best performance wit
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Mr. A.N. Mhetre, Mahesh Kadam, and Sahil Kalambe. "A Survey on Modern Online Ticket Booking Systems." International Journal of Scientific Research in Computer Science, Engineering and Information Technology 10, no. 6 (2024): 981–87. https://doi.org/10.32628/cseit2410460.

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This study examines developments in the design and operation of online movie ticket booking systems and provides a thorough overview of the integration of secure QR code technologies, with a focus on visual cryptography. Although they make data access and exchange more efficient, QR codes are susceptible to risks such data tampering, counterfeiting, and unauthorized access. The use of visual cryptography to safeguard QR code data by splitting the code into discrete, unintelligible "shares" that must be combined in order to reconstruct the original data is the main topic of this survey. This st
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Amina, Beevi K. S., Sarath Megha, KrishnaC R. Ananthu, Abdul Vahid Manaf, and Kumar M. Arun. "Realtime Bus Ticket Booking Software for Android Systems." Recent Trends in Androids and IOS Applications 6, no. 1 (2023): 23–29. https://doi.org/10.5281/zenodo.10400738.

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<em>In this paper, we suggest a bus ticketing system that uses a QR scanner, as well as notifications for both passengers and drivers. People have the option to assign their seats based on their preferences. This system uses a GPS tracking technique by which users can view their live location from the map integrated in the software. If a passenger needs to exit early, they can request for an early stop from the app itself. The destination of the passenger will be known to the driver. Additionally, there will be a panel that shows stop information as well as the number of filled and vacant seat
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Pawan, Kumar, and Vineet Kumar Dr. "Barriers toward Purchasing Online Travel Services: A Study of Indian Travel Agencies." International Journal of Innovative Science and Research Technology 8, no. 3 (2023): 1913–16. https://doi.org/10.5281/zenodo.7802288.

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Online travel booking has been growing in popularity in India in recent years. However, despite the convenience it offers, there are still some barriers that prevent many people from using it. This study aimed to identify the barriers to online travel booking in India and to provide recommendations for how these barriers can be overcome. The study was conducted through an extensive review of existing literature and a survey of 500 individuals or interviewed 20 travelers who had booked travel online in the past year. The results showed that the main barriers to online travel booking were a lack
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Putra, Moch Shandy Tsalasa, and Yufis Azhar. "Perbandingan Model Logistic Regression dan Artificial Neural Network pada Prediksi Pembatalan Hotel." JISKA (Jurnal Informatika Sunan Kalijaga) 6, no. 1 (2021): 29–37. http://dx.doi.org/10.14421/jiska.2021.61-04.

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Prediction for canceled booking hotels is an important part of hotel revenue management systems in the modern era. Because the predicted result can be used for the optimization of hotel performance. The application of machine learning will be very helpful for predicting canceled booking hotels because machine learning can process complex data. In this research, the proposed methods are Artificial Neural Network (ANN) and Logistic Regression. Later it will be done five times experiments with hyperparameter tuning to see which method is the most optimal to do prediction canceled booking hotel. F
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Constantinos, Halkiopoulos, Antonopoulou Hera, Papadopoulos Dimitrios, Giannoukou Ioanna, and Gkintoni Evgenia. "Online reservation systems in e-Business: Analyzing decision making in e-Tourism." Journal of Tourism, Heritage & Services Marketing 6, no. 1 (2020): 9–16. https://doi.org/10.5281/zenodo.3603312.

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<em>Tourism is one of the fastest growing industries worldwide and in general, the Internet continues to gain importance in the tourism sector. The study focuses on exploration of knowledge of online booking systems and on the views of local students-users concerning the booking rate based on these online systems. Another perspective of this project is to investigate the decision-making process (emotion-focused) that they follow in order to choose a tourist destination via online booking systems. For the purposes of this study, three scales were administered E-WOM and Accommodation Scale, Emot
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Jayaram Bhogi. "Enhancing Cruise Booking Systems: Integrating Human Expertise with AI through Agile Methods." International Journal of Scientific Research in Computer Science, Engineering and Information Technology 11, no. 1 (2025): 686–94. https://doi.org/10.32628/cseit25111274.

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This article explores the transformative integration of human expertise with artificial intelligence in cruise booking systems through agile methodologies. The article examines how the synergy between human knowledge and AI capabilities can enhance search optimization in the cruise industry, addressing complex challenges in modern booking platforms. It shows the crucial components of successful human-AI collaboration, including domain expertise, technological integration, and adaptive frameworks. The article presents a comprehensive analysis of implementation strategies, highlighting the impor
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Son, Minkyung, and Namil An. "The Impact of Online Ticket Booking Platform Quality on Customer Satisfaction." Asia Cultural Creativity Institute 4, no. 2 (2024): 69–89. https://doi.org/10.54385/cbt.2024.4.2.69.

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As performing arts culture rapidly expands, the quality of online ticket booking platforms is becoming increasingly important. This study analyzes the relationship between platform quality and customer satisfaction, focusing on how customers perceive platform quality. Surveys were conducted with consumers who have experience with online ticket bookings, and multiple regression analysis was used to evaluate the impact of platform quality on satisfaction. Results show that information quality, system quality, and service quality all positively affect customer satisfaction, with system and servic
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AUGUSTINE, JACOB. "Online Chatbot Based Ticketing System." INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 05 (2025): 1–9. https://doi.org/10.55041/ijsrem46631.

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Abstract - This research introduces a smart Museum Ticket Booking System powered by AI, aimed at simplifying the ticket reservation process and improving public access to cultural spaces. At the heart of the system is an intelligent chatbot that guides users through booking, ensuring a smooth and interactive experience. It also features secure payment handling that supports various payment methods, generates digital tickets with QR codes automatically, and offers a user-friendly, responsive web interface. Built using the Flask framework on the backend and SQLite for managing bookings, the syst
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Jeriko, Fadli, and As'ary Ramadhan. "Futsal Field Booking Service Information System Using Extreme Programming Method." Jurnal Media Informasi Teknologi 2, no. 1 (2025): 13–18. https://doi.org/10.69616/mit.v2i1.191.

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The advancement of information technology has driven digitalization in various sectors, including futsal court booking systems. Manual booking processes are often inefficient and time-consuming. Therefore, a web-based information system is needed to facilitate users in booking courts quickly and conveniently. This study aims to develop a futsal court booking service information system using the Extreme Programming (XP) method. XP was chosen for its ability to accommodate changing requirements flexibly and rapidly through short iteration cycles and a collaborative approach with users. The syste
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Shabaaz, M. Nadaf, S. Kulkarni Sumanth, Kumar S. Yashwanth, Hussain Y. Zahid, and Manohar P. Dr. "MVC FlickBook.Net." International Journal of Innovative Science and Research Technology (IJISRT) 9, no. 12 (2024): 739–47. https://doi.org/10.5281/zenodo.14540363.

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With the increasing demands for user-friendly, &nbsp;online ticketing systems, this paper introduces a feature- rich, automated platform for movie ticket booking, built &nbsp;with ASP.NET Core MVC. The system offers an organized structure to handle user authentication, shopping cart management, and detailed order processing, enabling users to browse movies, manage bookings, and complete transactions seamlessly. Our paper assesses the efficiency and effectiveness of using ASP.NET Core MVC architecture in building robust and scalable e-commerce applications, emphasizing its role in enhancing mod
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Vukasović, Tina, and Vlaho Mihač. "Trends in the Online Booking of Hotel Accommodation." International Journal of E-Services and Mobile Applications 13, no. 1 (2021): 60–76. http://dx.doi.org/10.4018/ijesma.2021010105.

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New technologies and tourist habits are the main reasons for the constant development in tourism. Tourist surfs through so many websites and promotional messages before making a final decision on which hotel to book. The hotel must invest in the development of a modern reservation system. The research is aimed at elaborating systems, trends, and innovations in online hotel accommodation sales in the Republic of Croatia. The authors have set the following research questions: (1) Which systems are used in hotel sales and marketing departments, and what are they used for in Croatia? (2) What is t
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Su, Huanyin, Feng Shi, Guangming Xu, Jin Qin, and Xinghua Shan. "Schedule-Based Passenger Assignment for High-Speed Rail Networks considering the Ticket-Booking Process." Mathematical Problems in Engineering 2016 (2016): 1–15. http://dx.doi.org/10.1155/2016/1650839.

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This paper proposes a schedule-based passenger assignment method for high-speed rail networks considering the ticket-booking process. Passengers book tickets to reserve seats during the presale period in high-speed rail systems and passengers on trains are determined during the ticket-booking process. The ticket-booking process is modeled as a continuous and deterministic predecision process. A solution algorithm is designed using the discretization of the continuous process by partitioning the ticket-booking time and the optimal paths remain constant in any partition interval. Finally, an app
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Andalia, Fanny. "Implementation Analytical Hierarchy Process On Airplane Ticket Booking Application Selection With Software Quality Requirements and Evaluation ISO/IEC 25010:2011." International Journal of New Media Technology 4, no. 2 (2017): 126–30. http://dx.doi.org/10.31937/ijnmt.v4i2.660.

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Decision-making is the process of selecting alternative actions to achieve a particular goal. Increased movement of the number of passengers using air transportation mode, making the growth of ticket booking application also increase. A system judgment is required to determine which airplane ticket booking application to use. This study discusses the process of choosing an airplane ticket booking application using Analytical Hierarchy Process (AHP) method by using Systems and Software Quality Requirements and Evaluation ISO / IEC 25010:2011 criteria measurement of quality in use. The processed
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Abdillah, Muhammad Imam, and Muhammad Dedi Irawan. "Implementation of the First Come First Served Algorithm in the Futsal Field Booking Application using Extreme Programming." ZERO: Jurnal Sains, Matematika dan Terapan 7, no. 2 (2023): 182. http://dx.doi.org/10.30829/zero.v7i2.19163.

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&lt;span lang="EN"&gt;This research is related to the development of an Android-based futsal field booking application at Laut Dendang Futsal using the First Come First Serve (FCFS) method. Currently, tenants are facing problems with booking futsal fields, especially because the booking process is still manual and time consuming at Laut Dendang Futsal. Ordering systems that do not use information technology cause customers to have to visit the location directly to order the field. The FCFS method is applied to arrange a futsal field booking schedule based on order of arrival, where requests th
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Dulkarnain, As’ad, and Ade Eviyanti. "The Implementation of a Web-Based Outdoor Equipment Rental System Design (Case Study: L3 Adventure)." International Journal of Human Computing Studies 7, no. 3 (2025): 130–44. https://doi.org/10.31149/ijhcs.v7i3.5484.

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The advancement of information technology has transformed work methods and data management, especially among Gen Z. UMKM L3 Adventure, which rents out camping equipment, still uses manual processes for booking and data management. The COVID-19 pandemic highlighted the need for adopting an online booking system to reduce physical contact and enhance operational efficiency. This research aims to develop a web-based information system for L3 Adventure, focusing on designing an efficient and accessible online camping equipment booking system. A qualitative and quantitative approach was used, with
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