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1
Rudinski, Sanja. "Consumer Perception of Brand Personalization : Adbusters as Anti-Brand." Thesis, Högskolan i Borås, Akademin för textil, teknik och ekonomi, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-10149.
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Thesis purpose: The thesis purpose is to examine the interrelationship of consumer and brand relation. The main objective is to research how consumers’ perception of brand personalization before and after seeing Adbusters subvertisement ads influences their relation to brands. Methodology: The thesis has deductive quantitative research approach, since it starts from theory to gain more understanding of the research area. The data is collected through an online questionnaire. Theoretical perspective: This study is based upon the general brand and branding definitions, with focus on brand personality, consumer perception and findings within the study of Adbusters. Empirical data: The study is investigated quantitatively. An online questionnaire was used to gather the empirical data. Conclusion: This study provides a broad overview about consumer perception of brand personalized commercial ads and what is their relation to brands after seeing Adbusters subvertisement ads. The research contributes to brand personalization theory and Adbusters studies and demonstrates that Adbusters influence on brand personalization depends on how strong the consumer-brand relationship is. However, it is also shown that consumers are inconsistent in their perception of brand personas and that relation to brands is highly brand-specific.
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Sztrokay, Aniko. "Gender- and Age-Dependent Brand Perception." Diss., lmu, 2010. http://nbn-resolving.de/urn:nbn:de:bvb:19-124496.
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Busch, Friederike, and Rego Diego Planas. "Qualitative Brand Image Analysis for a Global Brand : An Intercultural Perception of the Brand Image through Brand Personality." Thesis, Mälardalen University, School of Sustainable Development of Society and Technology, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-9781.
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The cultural differences in the consumers' perspectives are an important factor that affects the image of brands around the world. A brand's image may be affected even though the company gives the same message across different cultures. In order to analyze these effects, the authors have conducted a qualitative study, chosen the chocolate brand Kinder and studying how Kinder's brand image perception varies in four different cultures by conducting 16 in-depth interviews. The data was afterwards categorized, analyzed and compared to each other in order to find differences and similarities of the brand image in the interviewee's perspectives. This work’s focus is on the problem how the cultural differences can affect the perspective of individuals brand image even though this one can try to have a global standardized image.
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Karlsson, Liam, and Emmanuel Ero. "Differences in the Perception of Brand Personality." Thesis, Högskolan i Jönköping, Internationella Handelshögskolan, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-39807.
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Background: The process connected to understanding perceived brand personality is discussed as well as how perceived brand personality may be affected by different cultures. Finally, the reader is introduced to the sportswear fashion industry, namely Adidas. The research questions are introduced. Literature Review: The concept of standardisation vs adaptation is introduced, leading to a discussion regarding social media as a form of standardised marketing and how Adidas use it. The concept of culture is addressed with additional information regarding gender identity. Aaker’s dimensions of brand personality are discussed as well as how they are used to measure brand personality. Finally, brand personality’s relationship with brand loyalty as a (leading in to brand equity) and how brand personality may be used to determine brand preference are discussed. Theoretical Framework: The adapted model of how this thesis’s research will be undertaken are presented along with 5 hypotheses that will be tested. Methodology: This thesis follows a quantitative research method, namely the distribution of surveys. Saunder’s Research Onion is used as a guideline for the sections of the methodology. The design of the survey is discussed followed by how the authors will ensure for reliability and validity. Empirical Findings and Discussion: The authors found that national culture and gender identity play a role in shaping perceived brand personality of Adidas. Further findings show that brand preference cannot be determined based on a countries classification as masculine or feminine. Conclusion: A summary of the findings and discussion are presented. This is followed by managerial implications, where the authors attain to the fact that if brands are to continue using standardised messages they must structure it in a way that takes all culture groups into account or alternatively opt for adapted marketing messages. Finally, limitations and future research are presented.
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Muth, Alexandra, Rima Ismail, and Boye Caroline Langfeldt. "Customer Brand Relationship : An empirical study of customers’ perception of brand experience, brand satisfaction, brand trust and how they affect brand loyalty." Thesis, Linnéuniversitetet, Ekonomihögskolan, ELNU, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-19385.
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Background: During the last decade, retail businesses have realized the importance of creatinga strong brand to be able to differentiate in a fierce market. However, having a strong brand isno longer enough to survive in the long run and gain a large customers base. Especially in theretail and fashion industry where many products fulfill the same need for the customer, making it important to adapt to changes on the market and stand out in the crowd. This has lead to the wide variety of brands that can be found and an intensified competition. Therefore, the key factor for building a long-term relationship is through customer brand relationship. A literature review showed that the most important variables needed to build this relationship are brandexperience, brand satisfaction and brand trust. Purpose: The purpose of this study is to investigate how brand experience, brand satisfaction and brand trust effect brand loyalty in Växjö, Sweden. Hypotheses:H1: Brand experience has a positive effect on brand loyalty.H2: Brand satisfaction has a positive effect on brand loyalty.H3: Brand trust has a positive effect on brand loyalty. Method: This study was based on a deductive and quantitative research approach withempirical data conducted from 239 respondents to either accept or reject the stated hypotheses. Result and conclusion: According to the empirical data, the stated hypotheses were acceptedand imply that 41.2 percent of brand loyalty can be explained by brand satisfaction, brand trustand brand experience. However, for retail businesses within the fashion industry to ensurebrand loyalty from the customers, brand satisfaction is the main focus.
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Adomaviciute, Inga, and Denis Danilov. "Interaction between brand communities and a brand owner : The effect on community members’ perception of a brand." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-180003.
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Purpose The aim of the paper is to improve the understanding of effects caused by involvement of brand community members in communication with a brand owning company. The research has been conducted in Moscow, Russia. It examines brand values associated with Audi by Audi Club Moscow members, and those ones perceived by non-community members, and beside this, the degree of involvement in communication with the company of both. Research Method Numerous in-depth interviews have been processed among brand community members, people outside the community and the Audi AG employees. Results Through the analysis of primary data it was found that thanks to active communication with Audi brand community members associate with the brand values, similar to the brand holder’s ones. However, people outside the community, who do not actively communicate with the company, have the tendency to perceive brand values, controversial to brand owner’s ones. Research limitations/implications Due to the time and resources limits only one Audi brand community was chosen to represent Russia’s market. The investigation of communication channels between a brand and brand communities could be the direction of further studies. Practical implications The results of the study might have value for practical implementation in business; they could be used for building up and managing communication between a company and brand communities. Originality/value This study supplies the contribution to the existing literature and companies’ managers disclosing a field not analyzed before
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Barclay, Helen Jane. "The perception of brands and brand value within the developing cultures / by H.J. Barclay." Thesis, North-West University, 2008. http://hdl.handle.net/10394/3626.
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The fundamental focus of this study is to discover the perception consumers of developing cultures have of brands and brand value. Markets are highly fragmented and is characterised by factors such as a diversity of cultures, traditions and beliefs on the one hand and historical imbalances in consumer purchasing power, illiteracy, and a wide variety of socio-economic challenges. Consumers are also increasingly experiencing what they perceive as an enhanced image from the consumption and possession of branded products. Brand Value, Brand Equity and Brand Loyalty have been an aggressively developed fundamental within the global marketplace. The value is a perception, the equity can be calculated (albeit subjectively) and loyalty can be measured. The validity of measuring instrument scores refers to the extent to which the instrument measures what it is intended to measure. The questionnaire consists of a 5-point Likert-scale, ranging from "strongly disagree" (SD) to "strongly agree" (SA) to the interviewee's perception of branded consumer goods. Opinions of their choice to participate in branded goods or not are discussed where they indicate what qualities a brand delivers or fails to deliver. From the empirical research, two important conclusions are made:
• Conclusion 1: The brand we present is all about us
• Conclusion 2: Iconic brands are brands that have become cultural icons
These conclusions result in the recommendations regarding consumerism and branding, namely that marketers should:
• take care in all that they do in launching products that have a global appeal;
• Be primarily focused on the economic targets set before them but as this study reveals, great products have been distributed globally with different responses to the values expressed in them, but the same response to the economic contributions to the brand owners.
• Perform a careful study of the intricacies of cultures and global markets the brand owner wants to penetrate in order to meet the people at their own point of reference.
• Allow for cultural interpretations that will build a sustainable brand within the specific market.Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2009.
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Baalbaki, Sally Samih. "Consumer Perception of Brand Equity Measurement: a New Scale." Thesis, University of North Texas, 2012. https://digital.library.unt.edu/ark:/67531/metadc115043/.
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Brand equity is perhaps the most important marketing concept in both academia and practice. The term came into use during the late 1980s; and the importance of conceptualizing, measuring, and managing brand equity has grown rapidly in the eyes of practitioners and academics alike. This has resulted in several often-divergent view-points on the dimensions of brand equity, the factors that influence it, the perspectives from which it should be studied, and the ways to measure it. Many different definitions and ways to measure brand equity have been proposed, and most of them are based upon the definition: the added value with which a given brand endows a product. The two most influential conceptualizations of brand equity are Aaker and Keller. Aaker defines brand equity as a set of brand assets and liabilities linked to a brand, its name and symbol, that add to or subtract from the value provided by a product or service to a firm and/or to that firm’s customers. Keller defines consumer-based brand equity (CBBE) as the differential effect of brand knowledge on consumer response to the marketing of the brand. Currently, all research on brand equity has used the same conceptualization of the construct based on previously determined dimensions with no attempt to argue their validity. Given the importance of the concept of brand equity in marketing, as well as the need for the measurement of brand equity, the literature lacks an empirically based consumer-perceived brand equity scale. Since the brand is the consumer’s idea, the consumer is an active participant in the creation of equity for the brand. So if we want to understand and manage the intangible equity directly, we have to have the consumer’s help. This dissertation enriches and strengthens the current knowledge on brand equity by developing a new conceptualization and scale determined by dimensions that consumers perceive. The new Consumer-Perceived Consumer-Based Brand Equity Scale is made up of five dimensions: quality, preference, social influence, sustainability, and leadership. Previous conceptualizations of brand equity have discussed dimensions that are consumer descriptors. Since perceived brand equity is the value that consumers perceive in the brand, this conceptualization presents dimensions that are brand characteristics. The new robust scale contributes both to the theoretical understanding of consumer-based brand equity measurement, as well as assisting managers, or brand ambassadors, in measuring brand equity and developing successful brand strategies. The value of a consumer-perceived, consumer-based brand equity scale suggests a number of new directions for study and elaboration in what is certain to be a compelling stream of research with vast implications for both theory and practice.
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Jabbar, Zeenat. "The impact of corporate visual identity on brand personality." Thesis, Brunel University, 2014. http://bura.brunel.ac.uk/handle/2438/8734.
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It is argued that there is a need to extend our understanding and knowledge of the magnitude to which the elements of corporate visual identity (CVI) are perceived as the communicators of brand personality and hence corporate image, by the consumers. This thesis extends the knowledge about corporate visual identity (CVI) factors, particularly, name, logo, and colours, by developing a comprehensive model which incorporates corporate visual identity (CVI) elements and brand personality (BP) traits (sophistication, sincerity, ruggedness, excitement, competence). The thesis focuses on the association of types of brand names with brand personality traits. This study also focuses on the different types of logos and their associations with different personality traits and on associations of different brand colours with different brand personality traits. A quantitative approach was adopted. A conceptual model was developed. This model looked at brand name, logo and colour and their collective association with, as well as their influence in, developing a brand‘s personality. A questionnaire was prepared and pretesting was carried out to test whether the constructs of the model were valid and reliable and that the instrument used was fit for purpose. Pakistan was the context for this research, and the brands chosen represented the cellular telecom industry of Pakistan. A sampling frame of Pakistani youth was chosen, with an age bracket of 18-26, as this age group which constitutes the highest usage of cellular services in Pakistan. The sample size was 1400, and the sampling method was stratified random sampling. Cross-tabulation analysis was conducted to test the hypotheses. The results from this study suggest that CVI has a significant positive impact on brand personality development. One of the strongest messages to emerge from this study is that CVI elements (namely, brand name, logo, and brand colours) are found to be essential for the creation of brand personality. This study provides a model that managers can use to influence consumers‘ perceptions and buying behaviour and also helps in the positioning of a brand in differentiating it from the competition. This study makes its contribution in that it is the first to empirically test the associations of CVI elements with BP traits and to present a conceptual model which examines the influence of CVI elements in shaping a brand‘s personality and establishing an integrative view of CVI elements and brand personality traits, and, to do so from South Asian perspective. This study is the first to clearly define the role of brand names in creating brand personalities, associating brand name types with brand personality traits and to establish an empirical relationship between types of brand names and various personality traits. This is the first study to provide empirical evidence to support the claim that brand logo types are associated with specific brand personality traits and to clearly associate brand colours with specific brand personality traits. Findings from this study allow companies in other business sectors as well as in other countries to develop their CVI strategy and to modify their CVI strategies to influence the brand personalities.
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Zheng, Tian. "The Variance between Brand Positioning and Brand Perception : -A Case Study about Volvo Cars in China." Thesis, Högskolan i Gävle, Avdelningen för ekonomi, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-11451.
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Kronlund, Antonia. "Remembering words and brand names after a perception of discrepancy /." Burnaby B.C. : Simon Fraser University, 2006. http://ir.lib.sfu.ca/handle/1892/2658.
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Pretti, Nelson. "Zara’s brand perception: a comparative approach between Brazil and Spain." reponame:Repositório Institucional do FGV, 2018. http://hdl.handle.net/10438/19657.
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In this study, the author analyses the effects of country of origin and brand positioning on consumer’s brand perception and purchase intention of the brand ZARA. For the analysis, the author uses online survey to collect data from students in Spain and in Brazil. ZARA’s brand perception and purchase intention were expected to be higher in Brazil, but the results suggest that ZARA has an equal or even better performance in Spain than in Brazil. Although the results provide a strong evidence of a Brazilian preference for nonlocal brands, this preference hasn’t provided the expected positive results on the other variables analysed. A deeper analysis of the correlations among the variables brought light to some aspects, but, due to the limitations of the thesis’ scope, the data collected didn’t allow a full comprehension of all the causes behind the results found.
Neste estudo, o autor analisa os efeitos do país de origem e posicionamento de marca na percepção de marca e intenção de compra do consumidor relativo a marca ZARA. Para a análise, o autor utiliza uma pesquisa on-line para coletar as respostas de estudantes na Espanha e no Brasil. A expectativa era de que a percepção e intenção de compra de marca da ZARA fosse maior no Brasil, mas os resultados sugerem que o ZARA tem desempenho igual ou até melhor em Espanha do que no Brasil. Embora os resultados forneçam uma forte evidência de uma preferência brasileira por marcas estrangeiras, essa preferência não resultou nos resultados esperados nas demais variáveis analisadas. Uma análise mais profunda das correlações entre as variáveis esclareceu alguns pontos, mas, devido às limitações do escopo da tese, os dados coletados não permitiram uma compreensão completa de todas as causas por trás dos resultados encontrados.
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Polák, Ivan. "Perception of the Hard Rock Brand by Czech University Students." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-72714.
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The goal of this thesis is to understand perception of the Hard Rock brand in the Czech Republic among university students. Hard Rock Cafe Prague is a combination of a restaurant, bar, and rock club operated by the hospitality corporation Hard Rock International. The studied segment can be seen as a group of potential customers in long term, and this research should identify opportunities for growth of Czech guests. The thesis presents the process and results of Hard Rock brand research on the selected segment. The work is supported by theory of marketing of services, brand, and methodology of marketing research. The practical part includes two phases of research: qualitative and quantitative. Analysis of both phases and their implications on formulated hypotheses lead to conclusions regarding perception of Hard Rock brand by the studied segment. These are further analyzed to offer a number of recommendations for future marketing communication activities targeted towards the local customers.
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Martínková, Kateřina. "The Perception of the PUMA Brand in the Czech Market." Master's thesis, Vysoká škola ekonomická v Praze, 2017. http://www.nusl.cz/ntk/nusl-358986.
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The ambition of this master thesis is to provide a deeper insight into a marketing strategy of the multinational company PUMA applied in the Czech Republic. Specifically, the thesis includes a survey of customers designed to examine the perception of the PUMA brand in the Czech market within the target group of people from 16 to 26 years old. One of the essential requirements of this thesis is to provide a very important theoretical background of the marketing field, explaining the basic marketing terminology, presenting the marketing and communication mix, introducing the company analysis and discussing the important characteristics of the conducting marketing research. Furthermore, this master thesis aims at providing information about the company PUMA, starting from the company history and its successes and ending with its current marketing activity. The essential aim of the study can be explained by the research question: How does the customer perception of the PUMA brand by a defined target group on the Czech market affect the company marketing strategy? In the end, the recommendations for further improvements to the PUMA marketing department are made. Statistical methods correlation and averaging are used in order to reach these goals.
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Rodrigues, Lucas, and Daniel Karlsson. "Why Do We Hate Brands? : A qualitative study of how the dark side of branding is influenced by group identification." Thesis, Umeå universitet, Företagsekonomi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-111206.
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Abstract The purpose of this thesis was to gain a better understanding of the relatively new concept of Brand Hate. More specifically, how Brand Hate can occur in people with no to little experience with certain brands, so called non-customers. We want to believe that humans are a rational being that takes decisions based on all the available information and does not jump to conclusions before all options have been exhausted. But upon closer examination theoretical concepts such as brand love can be found. A concept that argues that users of a brand utilize the brand itself in order to internally identify values he or she holds, as well as showcasing those values and personality traits externally to others. With this theory as a basis the relatively new concept of Brand Hate was born. The new concept, posits that there has to be another side of the brand love, where people actually hate or dislike the brand. Up to this point very little research has been done within the area, and that is where the authors of this thesis saw an opportunity to fill a research gap. There has been no previous research attempting to understand WHY these negative feelings comes to present themselves within people. But as soon as the work on the thesis had started another opportunity presented itself, it seemed as though people hate or dislike brands that they themselves does not even use. As a result non-customers became the focal point of investigation of this thesis. The research itself included three different focus groups, with in total nineteen respondents that discussed a wide variety of topics. During the sessions the discussions touched upon what brands they disliked, why they disliked them and how the respondents identified with other groups of people. This gave the authors the ability to gain a deeper understanding of the psychological reasoning behind why certain brands the respondents did not use were severely hated or disliked. The findings from the research seem to point in one very specific direction, group identification is an integral reason why non-customers started to hate or dislike brands. No matter how good companies are creating an appealing brand, that same brand will always risk to become distorted, as a result of the different targeted user groups. This research shows that people let their emotions and prejudices come between what they perceive a brand to be, and what companies want them to be. The result is people prematurely judging brands based upon the customers of that brand. If the respondents did not like the user group of a certain brand, that same brand would be inscribed with all the negative connotations with the user groups, thereby distorting the public brand image far from what the companies might intend them to be.
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Schram, Juliette Amelie. "Luxury brands and online consumer-generated content: dealing with the new lead of customers in brand perception." reponame:Repositório Institucional do FGV, 2013. http://hdl.handle.net/10438/10847.
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User-generated content – conteúdo gerado por usuários – cresceu consideravelmente na Internet nos cinco últimos anos, levando a grandes mudanças nas práticas de marketing. A força do e-word-of mouth, está aumentando e tem uma influência muito forte na percepção da marca pelos consumidores (Allsop, Basset & Hoskins, 2007). Todos os novos instrumentos fornecidos pela Internet permitiram a criação de comunidades de marca online, impactando o compromisso e a lealdade dos consumidores para com a marca (De Valk, Van Bruggen, Wierenga 2009). Todas essas interações criadas entre os consumidores e a marca são relativamente novas e incomuns para as empresas que devem adaptar suas práticas de marketing a essas mudanças. Dadas as especificidades que aplicam as marcas de luxo nas suas políticas de marketing (Kapferer and Bastien, 2009), a questão da adaptação das suas estratégias ao fenômeno de user-generated content é particularmente complicada. As marcas de luxo costumam ter habitualmente uma relação muito reservada com os seus consumidores, baseada em princípios de exclusividade e raridade (Kapferer, 1997). Esta dissertação busca proporcionar algumas pistas de entendimento sobre como as marcas de cosméticos de luxo podem adaptar suas estratégias de marketing em relação à expansão do conteúdo gerado por usuários na Internet. Esta pesquisa qualitativa sugere meios de controlar o conteúdo gerado por usuários, como o incentivar positivamente com certas práticas de marketing e como tirar proveito dele. A seguinte análise mostra que o conteúdo gerado por usuários tem duas facetas: pode atuar como um mídia digital para as empresas de luxo e como uma fonte de informação, inspiração e criação para o desenho dos novos produtos. Sendo um meio de comunicação, as empresas de cosméticos de luxo podem contar com a nova potência do 'e-word-of-mouth' a fim de promover sua imagem de marca e seus produtos através do conteúdo gerado por usuários. Sendo uma fonte de inspiração, o conteúdo gerado por usuários pode conduzir a ótimos processos de co-criação e cooperação entre as marcas de cosméticos de luxo e seus consumidores com o objetivo de projetar produtos perfeitamente ajustados ao pedido dos consumidores.
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Gaum, Bernice. "The influence of country of origin on consumers’ quality perception and selection of interior merchandise." Diss., University of Pretoria, 2014. http://hdl.handle.net/2263/46275.
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The study aimed to explore and describe consumers’ reliance on brands, specifically the
Country of Origin (COO) of brands as a heuristic, i.e. the perceived quality of a selected
category of interior merchandise and to subsequently explain how COO influences
consumers’ quality perceptions and product choices. The study focussed on major
household appliances, due to the prominence of brand names and the COO on these
products. In other interior merchandise product categories such as furniture and textile
products, the brand name and COO is not necessarily that prominent or visible. A survey
was conducted in the Tshwane metropolitan, which is a wealthy urban area in South Africa
and a key role player in the economic sector. The study was conducted in the context of an
emerging economy, where international brands have penetrated the market and made a
wider range of products and brands available to the consumer. The data was collected by
using convenience sampling methods supplemented by snowball sampling. It involved the
self-completion of a structured questionnaire by 450 willing respondents who fit the prerequisite
for the study, i.e. males and females, 25 years and older who belong to the middle
to upper socio-economic group (earn R5000 or more per month) and who have an education
level of grade 12 or higher, regardless of population group. Data analysis involved
descriptive statistics, as well as exploratory factor analysis, specifically Principal Axis
Factoring, using an Oblimin rotation with Kaiser Normalization to determine the underlying
factors associated with the quality indicated by brand names and the associations
consumers make of brand names and specific product characteristics. Calculations of
means, standard deviations, Cronbach’s Alpha, Anova, t-tests and post hoc Sheffe’s tests
were calculated where significant differences between demographics were investigated for
further interpretation.
The study concluded that consumers are relatively brand conscious, men more so than
women and that they are brand familiar in terms of various major household appliance
brands. Quality as the most important branded product meaning were confirmed, as well as
the use of brands as an indicator of performance and functional product attributes, i.e. value
for money. Brands are also frequently used, especially by females, as an indicator of the
product’s environmental and ethical compliances, but less so to infer its status implications.
The study did however confirm younger consumers use brand names to a greater extent to
infer social status than older consumers. It also revealed that the Black and other population
group use brand names as an indication of status characteristics significantly more than
White consumers. Consumers seem to have little knowledge of the COO of brands; they do however have strong stereotypes of Western and Eastern countries as well as South Africa,
where Western countries enjoy more positive stereotypes than the others. These stereotypes
also seem to strongly influence their overall quality perceptions of major household
appliances, especially in terms of durability, performance and prestige. The COO of a brand
can therefore have implications for its brand equity and should be addressed in brand
management and marketing initiatives.Dissertation (MConsumer Science)--University of Pretoria, 2014.
tm2015
Consumer Science
MConsumer Science
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Starkenberg, Marilyn. "The Importance of Brands : Swedish Generation Y Males and Clothing." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-26469.
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Brands are an important part of consumers’ lives, and cultural aspects affect how consumers view brands. Though a great depth of research exists on branding and consumer culture, there is a lack of knowledge about Generation Y’s perceptions of clothing in Sweden, and specifically for men, across many countries. Different people purchase branded clothing for varied reasons and possess diverse needs that branded clothing may meet. Therefore, this study focuses on determining the perception of clothing and brands that Swedish men of Generation Y hold and examines the role branded clothing plays in their lives, in hopes of creating new knowledge within the chosen topic area.
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Larsson, Jenny, and Maria Törnqvist. "Online Brand Perception : Functionality and Representationality in the Printer Manufacturing Industry." Thesis, Jönköping University, Jönköping International Business School, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-217.
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Background and problem: As Internet usage has become increasingly common and important in our society it is crucial for companies to acknowledge the impact of online branding. As differences between products are decreasing it is no longer sufficient to compete solely on price or quality. Thus the importance of brands and branding is increasing. Even though branding is a heavily research topic, almost all research has been performed with consumer markets in mind, more or less ignoring industrial markets. This is done in spite of most markets being predominated by industrial firms.
Purpose: The purpose of this thesis is to investigate how printer manufac-turers’ online brand messages can be perceived regarding functional benefits and representational satisfaction, and how this may affect the examined brands.
Method: To fulfil our purpose we chose to conduct a qualitative method, since this would provide us with in-depth answers. To structure our study we created a questionnaire to use as an analysical tool for our examination of the selected companies.
Conclusions: The conclusions drawn from this study are that printer manufacturers mainly emphasise the functional factors of their products to a large extent. Further, almost all brands of our sample can be perceived to be augmented ones. Of the few companies with highly developed brands, those with separate web sites for business and consumer buyers were in majority. Finally, since most printer manufacturers stress functionality the added-value of their brands is not as sustainable as it could be.
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Van, Jaarsveld Karien. "The effect of the senses on the perception of a brand." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/4130.
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Thesis (MComm (Business Management))--University of Stellenbosch, 2010.ENGLISH ABSTRACT: Against the background of the challenge marketers face in influencing consumer perceptions of brands, this study attempts to assess the effect of the senses on the perception of a brand. Perception is the way in which consumers interpret the world around them, with the senses as the receptors of information from the environment. One way of influencing consumer perceptions is by stimulating or involving multiple senses in brand building. To test this statement, the following research question was drawn: ‘Do the senses affect the perception of a brand?’The empirical study was one of an experimental nature, and a 2 x 2 x 2 factorial design was used to assess the effect of the senses on the perception of a brand. In order to focus the research and to provide information to a leading distributor of alcohol spirits in South Africa, it was decided to concentrate on alcohol, more specifically, brandy. Due to the nature of the selected brand, sensory properties in relation to the product were used to measure the effect of the senses on brand perception. The nature of the brand is a consumable, and taste was used as the dependant variable to measure perceptions. The stimulated senses in the experiment are sight, sound and smell. The stimuli were: sight with the visible brandy colour, sound in the form of brandy being poured into a glass and smell as an enhanced honey aroma. Several experiments were conducted in a sensory laboratory, which assessed the effect of the senses on the perception of a brand, by way of individual main effects, two-way interactions and a three-way interaction. A convenience sample of 240 alcohol spirit consumers, from the Western Cape, was used to conduct the experiment. The empirical results indicated that the three independent variables (individual main effects or two-way interactions) did not have significant effects on perception. Most importantly, it was found that the three-way interaction of sight, sound and smell did have a significant effect on the perception of a brand. Therefore, this study revealed that multiple stimulated senses affect the perception of a brand.
AFRIKAANSE OPSOMMING: Hierdie studie handel oor die effek van sintuie op persepsie van ’n handelsmerk, teen die agtergrond van die bemarkings uitdaging wat bemarkers teenstaan om verbruikers se persepsie van handelsmerke te beinvloed. Persepsie is die manier waarop verbruikers die wêreld interpreteer, met die sintuie as ontvangers van inligting vanuit die omgewing. Een manier waarop persepsies beinvloed kan word, is deur die stimulering en betrekking van ‘n meerderheid van sintuie met die bou van handelsmerke. Om hierdie stelling te toets is die volgende navorsingsvraag gestel: ‘Beinvloed die sintuie die perspesie van ‘n handelsmerk?’Die empiriese studie was eksperimenteel van aard, en ‘n 2 x 2 x 2 faktoriese ontwerp is gebruik om te bepaal wat die effek van die sintuie op ‘n handelsmerk persepsie is. Om inligting aan ‘n verspreider, wat ‘n markleier van alkohol spirietes in Suid-Afrika is, te verskaf, is daar besluit om op alkohol, en meer spesifiek, brandewyn te fokus. Weens die aard van die gekose handelsmerk is sensoriese eienskappe in verband met die produk gebruik om die effek van die sintuie op die handelsmerk te bepaal. Die produk is ‘n verbruikbare produk, en smaak is as die onveranderlike gebruik om persepsie te meet. Die gestimuleerde sintuie in die eksperiment was sig, klank en reuk. Die stimuli was: • sig met die sigbaarheid van die brandewyn kleur, • klank in die vorm van ‘n brandewyn wat geskink word en • reuk as ‘n beklemtoonde heuningreuk. Verskeie eksperimente is uitgevoer in ‘n sensoriese laborotorium om te bepaal wat die effek van die sintuie op die persepsie van ‘n handelsmerk is. ‘n Geriefliksheidsteekproefmetode van 240 verbruikers, van die Wes Kaap, was gebruik om die eksperiment uit te voer. Hierdie respondente was almal alkohol verbruikers wat ook spirietes gebruik. Die empiriese resultate het getoon dat die drie veranderlikes (individuele hoof effekte of tweerigting interaksies) geen beduidende effek op persepsie gehad het nie. Die belangrikste bevinding was die dat die drierigting interaksie van sig, klank en reuk wel ‘n beduidende effek op die persepsie van ‘n handelsmerk gehad het. Die studie het getoon dat, dus veelvoudige gestimuleerde sintuie die persepsie van ‘n handelsmerk beinvloed.
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Granat, Mattias, and Camilla Nilsson. "LSPs employees’ perception of customer service : How it influences the brand." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Centre of Logistics and Supply Chain Management, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-24169.
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Purpose - The purpose of this research is to analyse how employees’ perception of customer service is linked to the brand. The aim is to analyse the connections between brand and the employees’ perceptions and develop managerial implications based on those findings. Problem – Davis et al. (2008) brought the attention of the influence employees have in increasing or decreasing the firms’ brand. Connecting the employees work role in customer service to see how these influence the brand in reality at LSPs. Method – A deductive mixed method was applied throughout this research and used in the format of several case studies. The qualitative data was retrieved from interviews with employees at LSPs both in Thailand and Sweden and regarded as the primary source of data collection with the quantitative data as support. The survey, based on the frame-work of SERV*OR, was structured on a 7-point Likert Scale and distributed from the same sampling as for the interviews. Pattern matching was applied to analyse the qualitative and quantitative data to determine if reality matched theory. Conclusions – As seen from the findings, employees and customer service are inter-twined and not separate entities. This is due to them reflecting on their personal perception of what customer service is and how they view their position. Through customer service, employees become an extension of the firms’ brand and based on their individual perception they will project it to the customer thus being able to influence the customer’s overall perception. This shows how brand and employee-customer service are interdependent in the communication which is often based on individual perceptions and not from what the LSP wants their employees to perceive of their brand. The branding of the firms in this study is perceived by employees in a way that reflects their individual roles in customer service in terms of being fast, professional and having the ability to problem solve. It is also indicated that employees wish for more training and guidance from managers, consequently they have needed to rely on each other to handle the function of customer service at the LSPs.
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Kocacenk, Serap, and Sara Rubenstein. "The launch of a new car from a premium brand under pressure - defining consumers’ perception of a brand." Thesis, Kristianstad University College, Department of Business Administration, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-4477.
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The view of a brand and brand image can be based on a numerous different factors. It is however largely due to historical associations in consumer’s mind and the symbolic value at an emotional level which has been build over the years. Therefore, it is of importance to a company to find the key to the consumer’s perception of a brand in order to be successful.
The dissertation examines the difficulties a company is facing when launching a new product in a high-tech industry. The Jaguar Company is operating in the high-tech industry and is interested in entering the market of modern luxury cars targeting a younger audience. The environment consists of increased competition and high demanding customers, creating a complexity of products requiring increased technologies and competences of a company. The Jaguar Company is facing the difficulty of defining positioning and gaining a competitive advantage within the industry.
The relevant theories are based on literature reviews with focus on segmentation, targeting and positioning. The research data is collected by the use of a questionnaire handed out at an event arranged by Jaguar in Malmö. Further, the dissertation was limited by the geographical closeness and the time constraint
The dissertation is analysing the perception of the Jaguar customer and the positioning of the brand, as well as if that perception of the Jaguar brand changes after the introduction of the Jaguar XF. The dissertation is then concluded by a connection between our results and the research questions, as well as a general summary of our findings and implications for managers.
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Xie, Hu. "Brand Mind Perception and Moral Judgments of Brand Behavior: How Perceived Leadership Influences Consumer Attitudinal Responses to a Brand's Wrongdoing." Thesis, University of Oregon, 2017. http://hdl.handle.net/1794/22716.
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How we communicate about brands and companies has changed. CEOs have come into the spotlight of brand communications but little marketing research offers holistic knowledge about CEOs as brand endorsers. This research investigates how CEO endorsers influence consumer attitudes toward a brand differently from conventional endorsers (e.g., celebrities and athletes). Further, this research examines underlying mechanisms that determine consumer responses to CEOs as brand endorsers and especially consumer moral judgments of a brand’s wrongdoing.
Building on research on brand endorsers and brand equity, as well as drawing theoretical support from research on leadership, anthropomorphism and mind perception, this dissertation proposes a moderated mediation model of CEO endorser effects on consumer moral judgments. Brand endorsers for decades have been viewed as essentially communicating via three characteristics: attractiveness, expertise and trustworthiness. This dissertation identifies perceived leadership as an additional endorser dimension elicited from a CEO-brand endorser. Further, this dissertation introduces brand mind perception into marketing research and finds that perceived leadership positively influences consumers’ perception of brand mind, which in turn determines consumers’ moral judgments. Boundary conditions are explored and include endorser-brand relationship and crisis controllability.
Two sets of studies provide empirical support. The first set defines and develops the scale of perceived leadership including item generation (Study 1), item purification (Study 2), and scale confirmation (Study 3). The second set tests the hypotheses in the conceptual model. Two exploratory studies first find preliminary evidence of that perceived leadership differs from existing endorser dimensions by its effects on moral judgments (Study 4), and that mind perception is possible for a brand and can be enhanced by CEO association (Study 5). Study 6 shows positive effects of CEO endorsers on consumer attitudes by communicating perceived brand leadership. Study 7 investigates a brand-wrongdoing scenario and shows that perceived brand leadership yields negative results for a brand by increasing blame and reducing forgiveness; Study 8 demonstrates these relationships are mediated by brand mind perception. Study 9 shows that the inspiring aspects of perceived leadership can enhance perceptions of brand mind (to feel and experience), thus reducing consumers’ blame. Theoretical and managerial implications are discussed.
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Djerv, Sara, and Zeina Malla. "iPrefer : A Qualtative Study of the Drivers of Brand Preference in the Swedish Smartphone Market." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-176143.
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Problem Discussion: The rapid development of the smartphone market led formerly well-established brands to subdue to new entrants. Understanding what drives brand preferences within the dynamic smartphone market is key to formulating marketing efforts that influence purchase intentions. Research Objective: To qualitatively explore how a brand's equity drives Uppsala University students brand preferences within the Swedish smartphone market. Furthermore, to suggest how to increase the level of brand preference that may lead to increased purchase intentions for smartphones. Research Question: a) What are the drivers of brand preferences for Uppsala University students within the Swedish smartphone market? b) How do these brand preferences influence purchase intentions? Method: A qualitative approach is adopted through conducting semi- structured interviews with Uppsala University students. The empirical findings are set against a theoretical framework in order to identify drivers of brand preferences and how they influence purchase intentions. Conclusion: The findings indicate that the Swedish smartphone market appears to be functionally oriented. Perceived quality emerges as the main driver of brand preferences.
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Gill, Tripat. "Composite products as conceptual combinations : issues of perception, categorization and brand evaluation." Thesis, McGill University, 2002. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=38486.
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This dissertation addresses the issues pertaining to composite products (CPs). CPs are defined as products formed by combining knowledge from two distinct domains, for example, digital cameras, which combine knowledge from digital products and cameras. The three research questions addressed in the dissertation are: (1) how is knowledge combined from two distinct domains of a CP, (2) how are CPs categorized vis-a-vis their two components, and (3) what brands, among those associated with one of the two domains, are preferred in CPs? The thesis here is that CPs can be construed as conceptual combinations---that is, a combination of two concepts, wherein one concept (the "modifier") modifies the knowledge associated with the other (the "header"). Employing the literature in psycholinguistics, two combinatorial processes---namely, property mapping and relation linking---were identified for combining knowledge in CPs. These processes lead to modifications in knowledge associated with the header of a CP (e.g., knowledge about cameras is modified in digital cameras). The extent of these modifications is measured by the proposed construct of modification centrality. As per this construct, modifications in features critical to the function of a header (i.e., central modifications) are perceived as more significant than those in non-critical features (i.e., non-central modifications).Three experimental studies investigated the above research questions. These studies used 16 novel CPs that were created by combining two dissimilar concepts. Study 1 showed that subjects readily combined knowledge from two dissimilar domains, using property mapping or relation linking. In addition, the representation of these CPs varied along their modification centrality, even though the dissimilarity between the two combining domains was held constant. Study 2 showed that the categorization of CPs was contingent upon their similarity to the modifier and header categories. Study 3 showed that both modification centrality and the combinatorial process influenced the categorization and brand preferences in CPs. While CPs with non-central modifications (e.g., disposable cameras) were categorized as headers (i.e., cameras), and header-associated brands were preferred, those with central modifications (e.g., digital cameras) were categorized as both (i.e., digital product and camera), and the modifier brands (i.e., digital brands) gained equity.
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Hansson, Ida, and Lovisa Mattsson. "Product placement : A study of audience perception on brand recognition and congruence." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-64517.
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Traditional advertising has decreased while product placement in, for example, movies has increased. This has led to a problem, which is that viewers can perceive product placement as something negative. Product placement enhances viewers’ ability to recognize brands and products after watching a movie, while the placements can be congruent or incongruent. This study examines how brand recognition is produced and how congruence of a placement can affect audience acceptance. In response to this, a case study was conducted with embedded units consisting of three focus groups where the authors proceeded from a semi-structured interview guide. The study’s result was that five factors; irritation, familiarity, lack of excitement, unnecessary and iconic can impact how brand recognition is generated, based on the results of the focus groups. The study also resulted in placements that are congruent to the audience are accepted, while non-accepting placements are incongruent. A placement’s congruence is affected by the factors; expectancy and relevancy, perceived fit and individual judgements, and plot connection.Traditionell reklam har minskat medan produktplacering i exempelvis filmer har ökat. Detta har lett till ett problem, vilket är att tittarna kan uppfatta produktplaceringen som något negativt. Produktplacering kan leda till att tittarna känner igen märken och produkter efter att det har sett en film och deras placeringar kan vara passande eller opassande. Den här studien undersöker hur varumärkesigenkänning uppstår och hur en placerings överensstämmelse kan påverka tittarnas accepterande. För att svara på detta gjordes en fallstudie med inbäddade enheter som bestod av tre fokusgrupper där författarna utgick från en semistrukturerad intervjuguide. Studiens resultat var att fem faktorer; irritation, bekantskap, brist på spänning, onödighet och ikoniskt påverkade hur varumärkesigenkänning uppstår baserat på resultatet från fokusgrupperna. Studien resulterade även i att de placeringar tittarna fann passande till filmen är accepterade, medan placeringar som inte är accepterande är opassande. En placerings överensstämmelse påverkas av faktorerna; förväntning och relevans, uppfattad lämplighet och individuella bedömningar och huruvida en placering är kopplad till handlingen.
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Wiesmann, Benedikt, and Eduard Habt. "Corporate Social Responsibility : The Role of CSR in Brand Assessment – A Consumers’ Perspective." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Marketing and Logistics, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-18386.
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The purpose of this thesis is to investigate the role of CSR (Corporate Social Responsibility) on the consumers’ brand perception. It is assumed that if CSR has any effect on the consumers’ brand perception it is supposed to be found as a component of the brand image. The aim is to get realistic insight into the role of CSR in the consumers’ brand perceptions. Therefore it was needed to overcome essential limitations that previous studies had faced. Past researches have applied similar methods whereby almost no attention was given for the limitations that came along with experiments and quantitative approaches. This study tried to elude such constrains with an approach different to the most that have been conducted previously. Previous researches used to support their respondents either during their studies or beforehand with additional information about CSR in general, companies’ CSR activities or asked right from the beginning, directly and explicit about consumers perception about CSR. This research avoided “feeding” participants with any information on CSR, in the early stages of the in-depth interviews. But in the last stage, interviewers asked directly consumers on how they perceive CSR, in order to be able to compare whether artificial awareness biases or influences consumers’ perception of CSR. By this the topic under study was enlightened from another angle, results could support a holistic overview on the topic from an exceptional perspective. This thesis applied a qualitative approach as the researchers expected that the results for the complex topic under study would be more meaningful, rich and unveiling than numerical measurements. Therefore, in-depth interviews with German consumers have been conducted. The study illustrates the complexity of the consumers’ perceptual process. The process is influenced by numerous variables and in particular by the individual personality of the consumers. As each human person has its own personality the individual impact is hard to cover. Nevertheless a model was created by using the dimensions “Personal Motives” and “Attitudes toward CSR”. As a result four types of consumers were discovered: “Passivists”, “Cynics”, “Egoists”, “Idealists”. In the model consumers are characterized by their personal motives, their attitudes toward CSR, their general interest in CSR, their attitudes towards perceived motives of the company and their perception of certain causes. It is expected that the model contributes constructively to the research in the field of CSR and that it provides complementary information for decision makers from the economy.
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Johnsson, Östergren Amanda, and Linnea Alldrin. "Student Perspectives of Social Media Brands: Facebook and Instagram : Factors Influencing Brand Success." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-88877.
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Branding is an influential aspect a company can have to gain the attention of their customers. It is often said that, “Your brand is your promise to your customer”, because the brand is a confirmation that the product or service you are selling matches the expectations of the customer and their wants or needs (Grosdidier, 2012). From a consumer perspective, branding helps direct customers in choosing what they want to buy (Tarnovskaya and Bertilsson, 2017). This way, they spend less time focusing on the type of product and its qualities, because they can instead look at the products they are already familiar with instantly and purchase with little processing time (ibid). Not all companies are successful with branding and even successful companies run into issues. Customers usually determine if they like or dislike a brand, which means a brands main purpose should be to make their customers happy. It is important for businesses to give their customers a promising message and stay consistent to their brand. Facebook and Instagram are both influential brand names to the face of consumers in the area of social networking. Both companies have over a billion site visits per day and their consumer usage has rapidly grown since Facebook’s first opening in 2004 and the grand opening of Instagram in 2010. In 2012, Kevin Systrom sold Instagram to Facebook for $1 billion dollars. Since the sales, both companies now average around the same market share and took place for the largest social media sites with the highest number of users, now above competitors Snapchat and Twitter (Barr, 2018). The purpose of this research is to identify and describe key factors that has made Facebook and Instagram successful in the perspective of university students. In addition, the findings will aim to discover key factors of success in branding that continually influence them to use social media sites such as Facebook and Instagram daily. Conclusions of the study were that Facebook and Instagram both have success factors that are the same and some factors that are different. Facebook and Instagram’s success factors based on the research include an easy to use platform and the ability to connect with friends and family. Instagram had a few other strong success factors including its visual display of pictures instead of word content and their smoothly designed mobile app. Facebook lacked in both of these areas that Instagram excelled in. This made Facebook the weaker social media site when compared with Instagram.
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Vacková, Veronika. "Význam positioningu značky s aplikací na Google." Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-81395.
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The first chapter of the diploma thesis is a theoretical background for the following, practically oriented chapters. It discusses a brand and its importance in marketing, and also deals with brand identity, image, brand awareness, methods of determining brand value and positioning strategies. The other two parts of thesis are practical and focus directly at the brand Google. The second chapter introduces the company Google and subsequently analyzes brand attributes and its perception in the Czech Republic. It also focuses on brand awareness, its value and comprehensively evaluates a current communication strategy. The third and final chapter is devoted to an overall evaluation of the brand's position in the Czech Republic, problematic aspects and recommendations for future direction of the brand. It also includes a comparison of the brand's position abroad.
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Falk, Jenny, and Baobao He. "Management perception on the importance of corporate social responsibility for brand image: : A case study of Husqvarna." Thesis, Högskolan i Jönköping, Internationella Handelshögskolan, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-18286.
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This master thesis focus on corporate social responsibility (CSR) and the relation to brand image. The topic was chosen because of the lack of research in this type of field. Previous research has suggested that there might be a bond between CSR and the brand image of a company, however, no confirmations has been done. The case study was done with in-depth interviews with Husqvarna’s CSR manager and marketing manager. The case study was also done with the help of Husqvarna’s sustainability report. Results from this study shows that brand image is affected positively by CSR. For Husqvarna, it is still a bit early to say if CSR will have a positive impact since they have not been engaged in CSR for a long time. However, it is their plan and ambition for CSR to have a positive impact on their brand image. The idea with CSR is not to set oneself side from the competition, instead it is a hygiene factor, something that is expected from companies. However, the way they set themselves apart is to take stakeholders’ expectations in consideration when planning their CSR actions. The consequence of this is that the brand image is positively affected. The process for improving brand image can be portrayed in the following steps: under the pressures derived from the stakeholders, the company have to make an effort to satisfy the stakeholders’ expectations with the help of CSR. The response derived from stakeholders will generate the assessment on the companies. These kinds of evaluations will influence the brand image.
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Heed, Niklas, and Jakob Granlund. "Advantageous for Who? : A Study of How Delivery and Return Policies Affect Customer Perception of Multichannel Retailers." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-70032.
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In today’s retail landscape, the goal of retaining loyal customers is a pivotal part of success. Multichannel retailers offer an extended service package which increases the chances of totally satisfied customers, a requirement for loyalty. In 2017, 20-30 percent of all purchased e-commerce goods were returned. This aroused an interest in how consumer behaviour is influenced by a multichannel retailers’ delivery- and return policies, and so the purpose of this study was defined. The nature of the purpose directed the study to a quantitative form, where primary data was collected by conducting a survey on Lulea University of Technology (LTU) students. A requirement for the participants was to have experience in online purchasing from a multichannel retailer, such as Zara. A theoretical framework consisting of hypotheses and the main theories of the study were formed to conceptualise the potential relations. This framework was then used as a basis throughout the data analysis that made use of established measures, which were performed by means of multiple regressions and correlations on the data. The analysis revealed mixed results, some rejecting the null hypotheses and some confirming it. In other words, there exists a relation and direct link between delivery- and return policies towards brand image. This study could not prove a direct connection between delivery- and return policies towards brand loyalty, potentially due to a small sample size. A false negative also deemed the final connection between brand image and brand loyalty as inconclusive, however a larger survey sample would probably have resulted in a proven relation. This study has begun filling the gap between how delivery- and return policies influence multichannel retailers brand image and brand loyalty, an area with scarce information. The research team recommends future studies to conduct qualitative approaches to gain deeper insight into the mind of the consumer and their thoughts regarding the discussed policies. In addition, future research could view it from a company perspective to create a circumferential information stream. Most importantly, a large sample should be obtained to make sure that the relations expected to exist, can be proven.
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Chen, Hsin-Teh. "Factors Affecting Perception of Fit of Jeans." Thesis, North Texas State University, 1987. https://digital.library.unt.edu/ark:/67531/metadc500737/.
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The purpose of this research was to determine if perception of fit in jeans will vary by target wearer, sex, educational background, political-social attitudes, and brand name. One hundred and sixteen usable questionnaires were completed by students enrolled in the 1987 spring semester at a university in North Texas. The questionnaire gathered data about perception of fit in jeans, social-political attitudes, clothing interest, and jeans consumption. No differences were found between perception of fit by sex or target wearer. Factors found to affect perception of fit were educational background, political-social attitudes, brand name, and clothing interest. Subjects indicated fit was the most important factor considered when purchasing jeans.
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Huang, Meiyuan, and Annie Guu. "A study of consumer perception of a Chinese luxury fashion apparel brand in Sweden." Thesis, Högskolan i Borås, Akademin för textil, teknik och ekonomi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-165.
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This thesis investigates consumer perceptions of a Chinese luxury fashion brand in Sweden. The impact of nation brand image in terms of consumer buying behaviour and perception is examined by performing a case study of Shanghai Tang, comparing it to the American luxury fashion brand Ralph Lauren through the brands’ country of origin and brand history. Then a questionnaire is developed to analyse the luxury consumers’ perception of the Chinese brand Shanghai Tang and calculate the probability of customers purchasing luxury goods by Shanghai Tang. Finally, the future of Chinese luxury in Sweden will be discussed through an in-depth interview.
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Johansson, Martin, and Ömer Bozan. "How does celebrity endorsement affect consumers' perception on brand image and purchase intention?" Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-64430.
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Having a celebrity endorse a product has in previous research been shown to increase both sales and brand awareness for companies. Celebrity endorsement can also be used by companies as a marketing communication strategy to build brand image. As a result of this, companies pay millions of dollars to have a celebrity endorse their products. It is therefore a very interesting area to investigate and do further research on. By using a qualitative research, this thesis explores, describes and analyse how celebrity endorsement affects consumers’ perception on brand image and purchase intention. To answer the research questions, interviews have been made. The main findings of this thesis are that the image of the celebrity endorser transfers to the brand image. Furthermore, trustworthiness and success has been shown as important factors in a celebrity endorser. Lastly, the research has shown that attributes such as familiarity, likability and similarity in a celebrity endorser affects consumers’ purchase intention.
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Vargasová, Nikola. "Perception of Chinese hi-tech brands in Europe." Master's thesis, Vysoká škola ekonomická v Praze, 2013. http://www.nusl.cz/ntk/nusl-262251.
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The thesis "Perception of Chinese hi-tech brands in Europe" examines how Chinese origin affects the perception of hi-tech brands by European customers. The theoretical part deals with the concept of country of origin and its relationship to the concept of brand equity. The practical part is devoted to the research on the topic of perception of Chinese smartphones in Europe. The research results confirm both hypotheses: 1. Customers when choosing a smartphone brand are not affected by the country of origin. 2. European customers do not perceive Chinese hi-tech products as of low quality.
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Gustafsson, John, and Giancarlo Mancuso. "Cola som Cola ? : Premium kontra substitut produkter." Thesis, Högskolan i Gävle, Avdelningen för ekonomi, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-12682.
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Titel: Hur står sig de billigare substituten emot premium produkter? Nivå: C-uppsats i ämnet företagsekonomi Författare: Giancarlo Mancuso & John Gustafsson Handledare: Jonas Kågström Datum: 2012 – Maj Syfte: Syftet med denna uppsats är att vi vill undersöka hur de billigare substituten står sig emot premium produkter genom att ställa de emot varandra i ett blindtest föreslagits av tidigare forskning Ogenyi Ejye (1994). Vi vill veta om det finns en stor skillnad mellan de billigare varianterna och de premier produkterna enligt tidigare gjord forskning. Metod: Vi har utfört ett experiment i form av ett blindtest där vi sätter fyra olika Cola sorter emot varandra. Under genomförandet av experimentet har vi använt oss utav enkäter för att samla in data. Detsamma gäller för vår webb undersökning. Resultat & slutsats: Det vi kom fram till i vår undersökning är att varumärken påverkar oss konsumenter både positivt och negativt. Vi kan tydligt se i det blinda testet att det inte skiljer sig så mycket mellan premier produkterna och de billigare substituten när det kommer till smaken. Men i det visuella testet kan vi se en tydlig skillnad mellan de olika sorterna. Vidare visade vår undersökning att det genomsnittliga priset som våra deltagare var villiga att betala för de olika produkterna ligger över det faktiska priset i både det visuella och det blinda testet. Förslag till fortsatt forskning: En intressant vidare forskning skulle vara att ta samma deltagare och genomföra två olika experiment på dem. Den ena skulle vara ett blindtest där deltagarna är omedvetna om vad det är de dricker och det andra skulle vara ett visuella test där deltagarna är medvetna om vilket varumärke det är de dricker, därefter jämföra resultatet. En annan vidare forskning i detta sammanhang skulle vara att undersöka WTA(Willingness To Accept) för att se vilket pris man som konsument skulle vara villig att betala. Uppsatsens bidrag: Det vi kom fram till är att skillnaden mellan de olika Cola sorter inte är så stora när man tar bort varumärket. Det är ett bevis på att de billiga substituten börjar matcha det premium produkterna i form av smak preferenser. Vi ser också hur viktigt det är att skapa ett starkt varumärke. Nyckelord: Brand, Brand Equity, Willingess to Pay, Consumer price perception, PricepremiumTitle: How do the cheaper substitutes withstand the premium products? Level: Degree in Business Administration Author: Giancarlo Mancuso & John Gustafsson Supervisor: Jonas Kågström Date: Maj – 2012 Aim: The purpose of this paper is to investigate how cheaper substitutes hold up to premium products by comparing them to each other in a blind test suggested by previous research Ogenyi Ejye (1994). We want to know if there is a major difference between the cheaper versions and the premium products in accordance with previous research. Method: The research had been done in the form of a blind test. Four different Cola varieties and have been compared against each other using a survey to collect data. This form of testing applied to our online survey as well. Result & Conclusions: The conclusion of our study is that brands do affect us as consumers, both in a positive and negative way. We could clearly see that in the blind test between the premium products and the cheaper substitutes there was not much of a difference in taste. In the visual test we could clearly see a difference between the products. Furthermore this research has shown that our participants are willing to pay more than the actual retail price for this product in both the visual and blind test. Suggestions for future research: It would be interesting with further research to take the same participants and perform two different experiments on them. One could be a blind test and the second could be in a visual test. During which the participants are aware of what they taste to see if there would be a major difference between the results. It would also be interesting to see research done using WTA (Willingness to Accept) in this context. Contribution of the thesis: Our research has shown that there is not a great difference between the tastes of the products. It has given further proof that the cheaper substitute products are delivering almost the same quality as the premium product, which shows how important it is to build strong brand equity. Key words: Brand, Brand Equity, Willingness to Pay, Consumer price perception, Price premium
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Šimánková, Klára. "Image a identita značky adidas." Master's thesis, Vysoká škola ekonomická v Praze, 2013. http://www.nusl.cz/ntk/nusl-193699.
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The master thesis deals with brand image and identity, the difference between brand perception from the customer point of view and from the creator point of view. The thesis is divided into theoretical and practical part. In the frame of theoretical part there is a brand definition, its components, functions which are the most important part of brand building since it is necessary to see the advantages of brands. This master thesis looks in details on brand value and models for measuring brand value. The practical part deals with market research through questionnaire, which is a base for evaluating image of the adidas brand. On the basis of the survey results the recommendations are made at the very end of the thesis.
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Chen, Chao, and Jiayan Liu. "Brand Adapting Management in Merger and Acquisition : A Case Study of Geely/Volvo's Brand Acquisition." Thesis, Linnéuniversitetet, Ekonomihögskolan, ELNU, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-12268.
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The premise of this thesis is to conduct a research regarding the connection of brand image, brand identity, brand positioning with brand adapting management. The significant purpose of this thesis is for better understanding how a Chinese auto corporation can effectively manage and adapt an acquired foreign brand in Chinese market. In order to reach this purpose, a case study of Geely/Volvo’s acquisition has been carried out which entailed company visit (Volvo Brand Experience Center), interviews with Volvo brand specialists, Volvo dealer and Chinese market expert. The Theoretical Framework describes the general concepts of brand, brand management, company acquisition and three brand adapting concepts of brand image, brand identity and brand positioning. The Empirical Data Collection deals with the Volvo’s brand identity and value proposition, Chinese customers’ perceptions on Volvo brand image and Geely’s brand positioning strategy on Volvo. The Analysis related the theory framework with the empirical results. It discussed and analyzed how Geely can adapt Volvo in Chinese automotive market through dealing with Volvo’s core values, brand image and brand positioning. The Conclusion summarized the Chinese auto corporation needs to concern on three factors for adapting an acquired brand: value proposition of acquired brand, Chinese customers’ perceptions on acquired brand image and brand positioning strategy. Finally our recommendation presents the limitations of this study, suggestions for future research in this field, and managerial implications for the case company.
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Su, Jiue-Ru, and 蘇玨如. "Customers’ Perception of Brand Alliances." Thesis, 2002. http://ndltd.ncl.edu.tw/handle/92473670791217049685.
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碩士國立臺灣大學
國際企業學研究所
90
Businesses gradually adopt the brand alliance strategy on the basis of various marketing motivations. This study will make people more understand effects of brand alliances on customers’ perception. It explores roles of each brand in brand alliances, including the target brand and the context brand. Especially, customers’ attitude toward target brand is the point of this study. Giving a fitness club (target brand) in alliance with a restaurant (context brand) as an example, this study uses the experimental design method, which researches into effects of three independent variables, the ambiguity of target brand, evaluation of context brand, as well as linkage between target and context brands, on the dependent variable, target brand attitude. And, subject product knowledge is added to be a covariate. Based on context effect theory, this study also tries to understand how the brand alliance strategy influences customers’ attitude toward the target brand. It further looks into customers how to evaluate similarity between restaurants and allied correspondence between famous fitness clubs and restaurants, in order to discover what features will be appropriate for each other if they form brand alliances. The results indicate that, 1.Appropriate manipulations of brand alliance help form favorable attitude; 2.Both the ambiguity of target brand and evaluation of context brand have significant impacts on target brand attitude, but linkage between target and context brands does not; 3.There is a positively co-varying relationship between customers’ subject product knowledge and target brand attitude; 4.There is varied range of assimilation effect under different pairs of brand alliances; 5.Customers evaluate similarities between all kinds of restaurants according to three criteria, the degree of catering to popularity, culture-oriented dietetic habits, and heavy or light taste of food; 6.It is proper for a fitness club to form brand alliance with a restaurant, which matches with its features.
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Elin, Norell, and Larsson Emma. "Consumer Perception of the Value of Brand Heritage." Thesis, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-35652.
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Brand heritage and consumer perceived value are two concepts which separately have received a growing interest among academics for quite some time. However both of them combined, hence consumers’ perception of the value of brand heritage is a relatively unexplored field of research. This study therefore intends to explore how consumers perceive the value of brand heritage of luxury fashion brands. To achieve this purpose, the study will investigate consumers’ perception of the value of brand heritage of four European luxury fashion brands – Burberry, Chanel, Gucci, and Louis Vuitton – which serve as illustrative/reference brands in this study. These four European luxury fashion brands are chosen as illustrative brands in this study based on the determination that heritage is a central part of their brands. Secondary data was collected through Internet based document analysis of the illustrative brands to determine whether these qualify as heritage brands. Furthermore, semi-structured interviews were conducted to collect primary data for the purpose to explore how consumers perceive the value of brand heritage of the illustrative brands. The findings of the study reveal that consumers perceive the value of the brand heritage of the illustrative brands because it serves as a source of credibility and trust between the consumers and the brands. There is a perception that the brands have managed to maintain a certain standard regarding quality and craftsmanship, and likewise delivered according to consumers’ expectations over time. Furthermore consumers perceive the value of the brand heritage of the illustrative brands since it contributes to a sense of belongingness and social acceptance. They value the identity and meaning of the illustrative brand, hence the perception that the brands have managed to persistently deliver according to their core values and promises over time. It provides the consumers with the opportunity to connect with the brands on a personal level and to create their own individual identities and lifestyles through the brands. All this, in combination with the perception of the brands as timeless and durable, that they inhabit a sense of credibility and trust, which in the long run may generate loyalty - they value that the brands are loyal to them - conclude how consumers perceive the value of the brand heritage of the illustrative brands.
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Khan, Khalid, and Rattanawilai Janthimapornkij. "Horizontal Brand Extension and Customer perception." Thesis, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-8117.
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Company use different method for extended their business to different market and to different segment. They use different method; brand extension is one of popular strategy for extension of business. Brand extension does not become successful for every brand, it is very risky. The purpose of this thesis is to study horizontal brand extension and customer perception. We will discuss horizontal brand extension and its two main types franchise brand extension and line extension. Brand extension is less expensive as compared to new product development in the market. Some time failure of brand extension effect the image of parent brand. Consumer perception is very important for extension of market because success and failure of extended brand depend on perception of consumer and their attitudes toward the extended brand. We use three different focus group and eight (8) individual interviews for to come to know about the consumer perception about horizontal brand extension and its effect on parent brand. Key words: Brand Image, Brand extension, Horizontal brand extension, consumer perception, Loyalty
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Lucouw, Leana. "The impact of brand ambassador transgression on brand perception / Leana Lucouw." Thesis, 2014. http://hdl.handle.net/10394/15375.
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The impact of brand ambassador transgression on brand perception is investigated in this study.
To reach the goal of this research the impact brand ambassador transgression across different generational cohorts was measured. The essence of brand ambassadors in the new branding landscape was determined from literature. The new branding landscape as a whole was described to provide a context for the study and the impact and affect thereof on the different generations. The increasing popularity of using brand ambassadors in marketing campaigns due to their ability to increase brand awareness, create or strengthen brand image as well as to achieve brand differentiation was discussed in depth. The literature also focused on brand ambassador transgressions and the impact thereof on brand perception. Mini-case studies which focussed on Tiger Woods, Lance Armstrong, Oscar Pistorius, Wayne Rooney and Charlie Sheen were provided as basis for the empirical research.
An empirical research study has been launched to determine how different generational cohorts (Generation Y, Generation X and Baby Boomers) perceive values (both personal values and organisation brand values), brands and brand ambassadors as well as brand ambassador transgressions based on the provided case studies. The questionnaire was distributed to consumers in different generational cohorts. The results of the research indicated that:
- There is no clear differentiation between the different generations’ perception on personal values. However, there was a greater amount of variance between the generations regarding their perceptions on brand values.
- There is a definite difference between the different generational cohorts regarding perceptions regarding brand ambassadors.
- The majority of the respondents stated that the mentioned brand ambassador transgressions did not negatively influence their perception of the brand, which was endorsed. Furthermore, the brand ambassador’s transgression did not cause the consumers to refrain from purchasing products which was endorsed by the specific brand ambassador.
- No clear differentiation between the different kinds of transgressions and the severity thereof was made.
- When brands stopped endorsing brand ambassadors when their transgressions came to light it mostly had a positive impact on the consumers’ perception of the brand.
- The Generation Y respondents, who are also more social media active than the other generations, were more forgiving and were not as easily influenced negatively by the brand ambassadors’ transgression.
- Consumers are more brand-orientated than brand ambassador-orientated.
It can be concluded that the use of brand ambassadors in marketing campaigns holds many advantages. It is imperative that brand ambassadors should be decided upon carefully, although a brand ambassador does not define the entire brand. Brand ambassador transgressions’ have a more important impact on the consumers’ perception of the brand ambassador than on the brand itself. Consumers also feel that transgressions should be punished and are positive towards brands which ended brand ambassador agreements after transgressions, indicating that certain standard values are applicable for at least three consecutive generations of South-Africans and should be taken into account when branding decisions are made.MBA, North-West University, Potchefstroom Campus, 2015
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Lee, Wu-Hsuan, and 李娪萱. "The perception differences study of extending to 3C brand from manufacture brand." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/26834004602441084564.
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碩士國立臺北大學
企業管理學系
99
This study focused on consumers and manufacturers on brand perception and brand extension perceived differences, combined with depth interviews with selected members of various sectors within the company, to compare differences of brand awareness. And will extract the brand association of store personnel and consumers to do quantitative analysis, to compare the similarities and differences in brand perception. Sample from a well-known domestic appliances manufacturers, the case itself, in addition to its own brand manufacturers to access the original brand extension to the retail brand. Therefore, this study not only discusses of the differences in their perception of the brand of goods but also discusses the difference between the extension brand and the original brand. Qualitative research found out that, in the parts of brand image difference between extension brand perception, the first line personnel due to the differences of experience seniority, has a different brand awareness while the channel brand and original brand; part of the brand of goods. Generally, organization maintain a consistent internal point of view, the product core association are the same, only the marketing department staff thinks about the brand image of innovation in different, because the marketing departments for the brand image made like a pioneer. Quantitative research showed that the brand image perception of brand extension, store personnel fiqure the retail brand "diversity" has a higher degree and for a more positive brand attitude. For overall, consumer has higher recognition on product brand, but for retail brand only "innovation" get higher recognition than product brand. In the case of product brand image, consumer has higher recognition than store personnel of product related attribution, but store personnel has higher recognition than consumer of “good service”, so we find out there is an inconsistency situation in this case.
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Cheong, I.-Man, and 張伊汶. "The Impact of Crisis Perception on Brand Trust-The Moderating Role of Self-Brand Connection and Perception of Self- Relevance." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/h4b8a6.
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碩士世新大學
公共關係暨廣告學研究所(含碩專班)
103
Over the past few decades, the frequency of brand crisis has increased. Consumers roundly encounter negative message about brands, including traditional brand, non-profit organization, educational institution etc. The rumors or factual negative information arising from crisis not only harm the reputation of organization, but also harms the trust and confidence that consumers place in brands. Furthermore, if the consumer trust is broken, the process of repairing trust maybe more difficult than building trust initially. Thus, understanding how publics perceive and react to crisis is crucial to successful crisis management, and the crisis managers should consider protecting consumer trust during crisis in the first place. The purpose of this study is twofold. First, exploring the impact of public’s crisis perception on brand belief and brand trust. Second, identifying the influence factors of publics’ crisis perception, and the interactions effect of self-brand connection and perception of self-relevance. A survey study was conducted and analyzed on a sample of 315 university students. Multiple hierarchical regression techniques were applied to examine the relationship among self-brand connection, perception of self-relevance, perception of crisis severity, perception of crisis responsibility, brand belief and brand trust. According to research results, it indicates when publics attribute more crisis responsibility to brand, will lead to the formation of negative belief and decrease of trust. Bedsides, the statistics shows an interaction effects exist between self-brand connection and perception of self-relevance on perception of crisis severity.
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Liu, Yin-Sung, and 劉尹淞. "Aligning Customer Taste Perception with Coffee Brand Image." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/28057986392663691642.
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碩士淡江大學
企業管理學系碩士班
101
Human beings usually use five senses to experience and memorize things in their daily life. However, most companies use only sight and hearing to transmit their brand image nowadays. This research aims to investigate what taste perception that product brands delivered to their customers. By combining association rule and taste model, this study attempts to discover taste characteristics of the product brand, as well as how these taste characteristics can help companies improve and enhance brand image. This study tested 246 student participants for five famous coffee brands in Taiwan, which are Starbucks, 85°C, Mr. Brown, CITY CAFE, and McDonald. Each participant took blind and non-blind tests separately. By choosing the adjective sensed from coffee, this research collected the taste characteristics of each brand from participants. The results reveal that 85°C has high evaluation in both blind and non-blind tests and prove brand image apparently increases the evaluation of coffee with a famous brand (e.g., Starbucks and CITY CAFE). This study discovered all coffee brands have a same rule “Sourish -> Bitterish”, which means coffee is normally tasted a little sour and bitter. Besides, participants prefer sweet and umami have higher evaluation of a product brand. Participants gave higher evaluation when they knew the coffee is a famous brand.
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Vasiukov, Denis. "Corporate social responsibility in customer-based brand equity: general customers perception of «activia» brand." Master's thesis, 2017. http://hdl.handle.net/10198/14668.
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Mestrado APNORCorporate Social Responsibility (CSR) is an open and transparent business practices. It is the method based on moral values and respect to staff, community and environment. Corporate social responsibility is scheduled because it is the result of stable values for society in general and for shareholders more specifically (Esmaeilpour & Barjoei, 2016). Nowadays corporations are seriously engaged with CSR initiatives leading to positive social change. CSR norms and codes of conduct outlined by leading branded global corporate actors are a pre-requisite for an entry into many high value international markets. CSR initiative creates benefits for companies in term of increasing consumer identification with the company; customer identifies his or her perception about the company (Esmaeilpour & Barjoei, 2016). The purpose of this research is to describe and analyze how the company’s CSR activities are persuading its customer-based brand equity. For that, the study is focused on general customer’s preferences and attitudes towards «Activia» brand. To achieve the objective there will be conduct of carrying out questionnaires in the places where the target is most likely to appear online and offline. The research includes a cross comparison of the results of customers aged 18-25, 26-35, 36-45 and more than 45 years old, collected in the Russia and Portugal on-line and off-line (on the streets, in the supermarkets or in universities; as well as on mainstream social networks like Facebook). The result showed that generally possible to say that the main satisfaction level of the sample is quite high. It is clear which issues need improvement and which ones work well. It is possible to see that there are differences between male and female satisfaction level that means necessary pay more attention for different gender. It is necessary to pay attention that almost 70 % of respondents can recognize the «Activia» brand among other competing brands. And also it became clear that company should pay more attention to CSR activities to persuading its customer based brand equity.
A Responsabilidade Social Empresarial (RSE) é uma prática comercial aberta e transparente. Tem sido um método que tem por base valores morais e de respeito para com os recursos humanos, comunidade e meio ambiente. A RSE encontra-se em discussão porque é o resultado de valores estáveis para a sociedade em geral e para os acionistas mais especificamente (Esmaeilpour & Barjoei, 2016). As empresas de hoje encontram-se seriamente envolvidas com as iniciativas de RSE que levam a mudanças sociais positivas. As normas de conduta de RSE delineadas pelos principais atores corporativos globais de marca são um pré-requisito para a entrada em muitos mercados internacionais. A iniciativa RSE cria benefícios para as empresas em termos da crescente identificação do consumidor com a empresa, e o cliente identifica sua perceção sobre a empresa (Esmaeilpour & Barjoei, 2016). O objetivo da presente investigação assenta em analisar como as atividades de RSE da empresa estão persuadindo o seu património de marca tendo por base a perceção dos clientes. Para isso, o estudo está focado nas preferências e atitudes gerais do cliente em relação à marca «Activia». Para alcançar o objetivo, aplicou-se um inquérito por questionário online e offline. A investigação inclui uma comparação dos resultados dos clientes com idade entre 18-25, 26-35, 36-45 e mais de 45 anos, recolhidos na Rússia e em Portugal on-line e off-line (nas ruas, no Supermercados ou universidades, bem como a utilização de redes sociais como o Facebook). Os resultados permitem referir que o nível de satisfação global, da amostra inquirida, é bastante elevado. Tornou-se evidente quais as questões precisam de melhorias e quais as que apresentam valores satisfatórios. Foi possível ver que existem diferenças entre o nível de satisfação masculino e feminino relativamente ao RSE, o que significa dar mais atenção a este tipo de assuntos. Ainda, é necessário ter em atenção que quase 70% dos entrevistados podem reconhecer a marca «Activia» entre outras marcas concorrentes. Também ficou claro que a empresa deve prestar mais atenção às atividades de RSE para persuadir a adquiri o produto e respetiva marca tendo por base a orientação para os clientes.
Корпоративная социальная ответственность (КСО) является открытой и прозрачной практикой деловых отношений; этот метод основан на моральных ценностях и уважения к сотрудникам, обществу и окружающей среде. Корпоративная социальная ответственность запланирована, потому что это - результат устойчивых ценностей для общества в целом и для акционеров в частности (Esmaeilpour & Barjoei, 2016). В наши дни корпорации серьезно вовлечены инициативами КСО, приводящими к положительным социальным изменениям. Нормы и кодексы КСО, изложенные ведущими фирменными глобальными корпоративными партнерами, являются предпосылкой для вступления во многие международные рынки с высокими показателями. Инициатива КСО создает преимущества для компаний в плане увеличения идентификации потребителей с компанией; клиент идентифицирует свое мнение о компании (Esmaeilpour & Barjoei, 2016). Цель этого исследования - описать и проанализировать, как деятельность компании в области КСО позволяет убедить своих клиентов в ценности своего бренда. Для этого исследование ориентировано на предпочтения и отношение клиента к бренду «Активиа». Для достижения цели будет проводиться анкетирование в онлайн и офлайн режиме. Исследование включает в себя перекрестное сравнение результатов клиентов в возрасте 18-25 лет, 26-35, 36-45 лет и старше 45 лет, собранных в России и Португалии в режиме онлайн и в офлайн режиме (на улицах, в Супермаркетах или в университетах, а также в социальных сетях, таких как Facebook). Результат показал, что в целом можно сказать, что основной уровень удовлетворенности выборки достаточно высок. Стало ясно какие проблемы нуждаются в улучшении, а какие из них работают хорошо. Можно увидеть, что существуют различия между уровнем удовлетворенности мужчин и женщин, что означает необходимость уделять больше внимания разному полу. Необходимо обратить внимание, что почти 70% респондентов могут признать бренд «Activia» среди других конкурирующих брендов. Кроме того, стало ясно, что компании следует уделять больше внимания деятельности КСО, чтобы убедить ее собственный бренд на основе бренда
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Kowathanakul, Suwanna. "Consumer evaluations of brand extensions : the influence of brand trust, brand affection and perception of fit on Thai consumers." 2006. http://arrow.unisa.edu.au:8081/1959.8/80781.
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The factors which influence consumers evaluations of brand extensions have been an important research issue in the area of brand extensions. Regardless of its importance, there is a lack of study in brand extensions in Asia, particularly in Thailand.Based on the review of previous research of brand extensions and integration into the elements of the conceptual combination literature, a conceptual model for evaluating brand extensions, which is relevant to Thai consumers, is proposed. The consumers evaluations of brand extensions are examined using similar and dissimilar hypothetical extensions of two different brands.
There were two main stages in data collection process; the focus groups and questionnaire survey. The first stage, involving the focus groups, was conducted to select the product category, original brands and hypothetical extensions which were relevant to target respondents. The second stage, the questionnaire survey, was conducted to examine the consumers responses to brand extensions. Two thousand participants were surveyed on the four hypothetical extensions derived from two original brands across the proposed scale for the main study. The probability sampling with a simple random sampling method was selected for the main study. The usable response rate was eighty-one percent. Thus, a total of one thousand and six hundred usable questionnaires were obtained during one and a half months period.
The findings of this study extended the brand extensions research by examining consumers trust, affection on the original brand and rational and emotional perception of fit between the original brand and extensions which are relatively new in the brand extension literature. Three different brand extensions revealed that brand trust, brand affection, emotional perception of fit and rational perception of fit played a significant role in evaluating brand extensions which in turn had an impact on the likelihood of trying brand extensions. Among these factors, emotional perception of fit was found to have the most significant impact in influencing the overall evaluation. Hence, Thai consumers relied less on rational perception of fit than emotional perception of fit when evaluating brand extensions. This study also found that brand trust on the original brand was particularly important in evaluating similar brand extension. Moreover, brand affection played a role in this study as it had a direct influence on the likelihood of trying brand extensions for similar extensions.
The present study contributes by extending prior brand extension research about consumer evaluations of brand extensions in the Thai context. The consumers trust and affection towards the original brand and their perception of fit between the original brand and extension are important consideration in implementing successful brand extension strategy. The present study provides an increased understanding of how consumers evaluate brand extensions in the Thai context as well as providing useful managerial application to businesses and managers in Thailand.
Thesis (PhDBusinessAdministration)--University of South Australia, 2006
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Chen, Li-jung, and 陳麗蓉. "The Influence of Customers’ Perception Value to Brand Equilty." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/16343772124401428395.
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碩士東吳大學
企業管理學系
97
The brand equity is an important part of marketing management, which core is to build the content of brand for customers. During this process, the consumers’ perception value plays an important role, which including functional value, price value, social value and emotional value. The purpose of this paper is discussing the impact of consumer perception to brand equity, analysis the variables of relationship between customer perception and the brand equity,. And will propose eight assumption of research by the model of effected from customer perception and brand equality which related between the brand acknowledge and loyalty.. In view of this, this paper take Taiwan’s cell phone market as the research objects, to study the impact of functional value, price value, social value and emotional value to brand acknowledge and brand loyalty. After data collection, using the questionnaire form and SEM to analysis the 350 sub-effective samples. It’s found that in cell phone market, the functional value, price value, social value and emotional value have a positive effect on brand acknowledge, and they also have a positive effect on brand loyalty. At last, this paper made some suggestions to companies in accordance with the empirical conclusions, which may good to the brand equity business.
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Li, Wen-Hsin, and 李文欣. "The Analysis of Brand Perception Position of Smart Phone." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/03204395097801880915.
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碩士南台科技大學
國際企業系
101
Recently years, technological innovation and progress smart phone's industry became more and more competitive. Therefore, the "brand" is always the key elements which could influence consumer's decision making. In terms of Aaker, 1991 indicated that “Brand Equity” is the best indicator to decided whether the brand is good or not. Although Brand Equity has become the main factors to influence consumer's decision making and many scholars applied the brand equity in the study of consumer behavior. However, it is not common of applying the brand equity in the smart phone. Therefore, this research would adopt four dimensions of brand equity (brand awareness, brand association, perceived quality, brand loyalty) which developed by Aaker (1991) as criteria for evaluation. In terms of the Institute for Information Industry (2011) showed the market share of the smart phone are including Samsung, Apple, HTC, Nokia and Sony Ericsson in Taiwan. According above all, this research would use those top five brands as the evaluation objectives to investigate each of them performance through “multidimensional scaling” by consumer's perception. Multidimensional scaling (MDS) could assist researcher to defined the market position and competitive analysis. This research used the internet questionnaires to collect the sampling from the North, Middle and South of Taiwan. The respondents of this research are all had the experience of using the smart phone or own the smart phone. The following will present the result of this research. 1. Except the monthly disposable income have the significant difference in perceived quality, rest of demographic variables of variance of the dimensions do not have significant differences. 2. Consumers agree that there is a significant difference of the evaluation of smart phone's attributes between various brands. 3. From the result of multidimensional scaling analysis shows that none of brand and its ideal brand belong to the same group. Besides, Apple belongs to the leading group, Samsung and HTC are in the competitive group, Sony Ericsson is in the potential group, and Nokia is the backward group.
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Haakenson, Kristin A. "Consumer perception of brand alliances with genetically-modified foods." 2003. http://catalog.hathitrust.org/api/volumes/oclc/52725657.html.
Full textAbstract:
Thesis (M.S.)--University of Wisconsin--Madison, 2003.Typescript. eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 31-33).