Dissertations / Theses on the topic 'BRAND24'

Работа посвящена изучению анализа тональности текстов в социальных сетях на примере сообщений-твитов из социальной сети Twitter. Материал исследования составили 818 224 сообщения по 17-ти ключевым словам, из которых 89 025 твитов содержали слова «COVID-19» и «Сoronavirus». В первой части работы рассматриваются общие теоретические и методологические вопросы: вводится понятие Sentiment Analysis, анализируются различные подходы к классификации тональности текстов. Особое внимание в задачах классификации текстов уделяется Байесовскому классификатору, который показывает высокую точность работы. Изучаются особенности анализа тональности текстов в социальных сетях во время эпидемий и вспышек болезней. Описывается процедура и алгоритм анализа тональности текста. Большое внимание уделяется анализу тональности текстов в Python с помощью библиотеки TextBlob, а также выбирается ещё один из инструментов «SaaS» - программное обеспечение как услуга, который позволяет реализовать анализ тональности текстов в режиме реального времени, где нет необходимости в большом опыте машинного обучения и обработке естественного языка, в сравнении с языком программирования Python. Вторая часть исследования начинается с построения выборок, т.е. определения ключевых слов, по которым в работе осуществляется поиск и экспорт необходимых твитов. Для этой цели используется корпус - Coronavirus Corpus, предназначенный для отражения социальных, культурных и экономических последствий коронавируса (COVID-19) в 2020 году и в последующий период. Анализируется динамика использования слов по изучаемой тематике в течение 2020 года и проводится аналогия между частотой их использования и происходящими событиями. Далее по выбранным ключевым словам осуществляется поиск твитов и, основываясь на полученных данных, реализуется анализ тональности cообщений с помощью библиотеки Python - TextBlob, созданной для обработки текстовых данных, и онлайн - сервиса Brand24. Сравнивая данные инструменты, отмечается схожесть полученных результатов. Исследование помогает быстро и в реальном времени понять общественные настроения по поводу вспышки COVID-19, способствуя тем самым пониманию развивающихся событий. Также данная работа может быть использована в качестве модели для определения эмоционального состояния интернет-пользователей в различных ситуациях.
The work is devoted to the sentiment analysis study of messages in Twitter social network. The research material consisted of 818,224 messages and 17 keywords, whereas 89,025 tweets contained the words "COVID-19" and "Coronavirus". In the first part, theoretical and methodological issues are considered: the concept of sentiment analysis is introduced, various approaches to text classification are analyzed. Particular attention in the problems of text classification is given to Naive Bayes classifier, which shows high accuracy of work. The features of sentiment analysis in social networks during epidemics and disease outbreaks are studied. The procedure and algorithm for analyzing the sentiment of the text are described. Much attention is paid to the analysis of sentiment of texts in Python using TextBlob library, and also one of the SaaS tools is chosen - software as a service, which allows real-time sentiment analysis of texts, where there is no need for extensive experience in machine learning and natural language processing against Python programming language. The second part of the study begins with sampling, i.e. definition of keywords by which the search and export of the necessary tweets is carried out. For this purpose, the Coronavirus Corpus is used, designed to reflect the social, cultural and economic consequences of the coronavirus (COVID-19) in 2020 and beyond. The dynamics of the topic words usage during 2020 is analyzed and an analogy is drawn between the frequency of their usage and the events in place. Next, the selected keywords are used to search for tweets and, based on the data obtained, the sentiment analysis of messages is carried out using the Python library - TextBlob, created for processing textual data, and the Brand24 online service. Comparing these tools, the results are similar. The study helps to understand quickly and in real-time public sentiments about the COVID-19 outbreak, thereby contributing to the understanding of developing events. Also, this work can be used as a model for determining the emotional state of Internet users in various situations.

The empirical data that lies behind this survey comes from field work between 1992 and 1995. This field work represents work I made myself as a sales-man for the company, Malmberg Original Water. The task was to implement the Malmberg mineral water brand on the restaurant market of the South-Swedish area. Our aim was to reach the upper-scale, premium market of restaurants. The mission was successfully completed, and at 1996 we had completed the position as the most exclusively positioned mineral water brand in Skåne (Southernmost Sweden). How could we fulfill this mission so fast, and with a very limited marketing budget (=0)?The secret key was that we managed to work and be in line with the values of our targeted customer group. We lived close to the customers and developed what was in line with their needs. This follows the research of Porter (1980) and Philipson (2011), serving the customer groups´ needs. Despite lack of money and budget from PR and promotion we made a large effort of serving and doing service towards our targeted customers.The thesis also focuses the target group´s importance for the construction of the brand identity. Strategic brand management-literature normally considers the target group taken-for-granted. Consumer research-literature, on the other hand, considers it as something vague and undefined. By applying a perspective of cultural values between the company, the brand and the target group it is possible to qualify the target group more than just refer to it as consumers or customers. The thesis also point to the conclusion not to consider brand identity as an independent entity, but dependent on the customers and the consumers. The consumers give birth to the brand. Finally since the target group is a group that is constantly set in motion, the brand also should reflect and represent change.

Purpose: The purpose is to explain what factors affect brand equity for SBOs. Hypotheses: These hypotheses were derived from a literature review. H1 - Perceived Quality has a positive effect on SBO brand equity H2 - Brand Association has a positive effect on SBO brand equity H3 - Brand Awareness has a positive effect on SBO brand equity Method: The researcher conducted an quantitative research where the empirical data was collected through a questionnaire. Conclusion: This research show that perceived quality, brand association and brand awareness positively affects SBO brand equity.

The purpose of this study was to conduct brand analyses on global brands in comparison to local retailers in India taking into account the regional differences and Indian consumers’ affinity towards global brands. The study has derived its conceptual framework from previous work done by Lee, Knight, and Kim (2008) and Bhardwaj, Kumar and Youn-Kyung (2010) with some added attributes. Quantitative data included a sample of 194 subjects where the sampling was conducted randomly as well as the involvement of convenient method to analyze the brands in real-world scenario. The survey involved the questionnaire which was utilized in previous researches and analyzed under the light of statistical treatment. The results confirm the importance of global brands (influence of European brand over American brand) over local brand in the Indian apparel consumer market.

Varumärken är viktiga för företags vara eller icke vara. Ett företag vars varumärke är dåligt eller döende kan gå samma öde till mötes som varumärket. Därför är det förvånande att, enligt en undersökning gjord av en varumärkesbyrå publicerad i en branschtidning, marknads- och informationschefer i Stockholm har dålig koll på sitt varumärke. I vår studie undersöks vilka problem som kundföretag oftast har när de söker hjälp av en varumärkesbyrå. Vi försöker sedan att identifiera varför, och möjliga lösningar för att lösa eller förminska dessa problem. För att kunna göra detta har vi genomfört fyra intervjuer med varumärkesbyråer i Stockholm, varav vissa är erkänt bland de bästa i Sverige. Resultatet är att de vanligaste problemen som varumärkesbyråerna identifierat egentligen inte har med varumärkena i sig att göra, utan mest är av organisatorisk och kunskapsmässig art. Exempelvis gör företag för många undersökningar utan att veta vad dessa ska leda till, varumärkets och företagets värderingar är relativt okända inom företaget, företaget har ett kortsiktigt synsätt, och marknadsföringsavdelningar har för bristfälligt samarbete med ledning samt lite makt att kunna styra nödvändiga förändringar. Vi menar att dessa problem kan lösas genom högre utbildning av dem som har hand om varumärket, brand managers, en generell kunskapshöjning inom marknadsföringsavdelningen vad gäller marknadsföring, och en mer integrerad marknadsföringsavdelning som tar plats med ledning för ökat samspel.

The purpose of the study was to find out how well companies succeed in trying to convey the identity of their trademarks to the consumers. The study was quantitative with a survey design. A sample of 109 respondents participated. Brand identity and brand image was the focus of the study and was measured in three companies; Odd Molly, Filippa K and Björn Borg. These three were selected partly because of their different profiles. One survey was sent to the companies and one survey was distributed to the consumers. The majority of the questions in the surveys were based on a model designed to measure brand identity and brand image and gap in between them. The study presents three central theories; Profile, Image and Identity, Brand Equity and The Corporate Personality Scale. The first two gives a background to the concept of the words. The Corporate Personality Scale was created and designed to assess image and identity and the gaps in between them. The results showed that there were gaps in between the brand identity and the brand image in all three of the selected companies. However there were also signs of coherence between them. The companies succeeded in some part, in their trying to convey the identity of their trademarks to the consumers. There were both clear gaps and clear coherence between Brand Identity and Brand Image. In some cases the image was graded higher than the identity and vice versa.

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This doctoral thesis is about global brands under several perspectives, starting this study with and overview on the matter, followed by a 'step ahead' in the conceptualization of brand equity and brand value. As the global marketplace dynamically increases, there are theoretical and empirical challenges concerning the global brands that ask for more branding researches, trying to tune and to contextualize meanings and attributes. Thereafter, the thesis intends to provide a discussion about the industry and country-of-origin effects (and their interactions) on the brand value and the firm market value. Finally, the thesis offers an interesting comparison about the practitioners’ perspectives on the dimensions of global brands, the brand equity and the brand value, branding and marketing, including highlights on the brand internationalization process. The thesis offers a general approach on the extant literature in the first chapter, and a specific literature review for each other chapter.

During the past two decades something fundamental has happened to the relationship between manufacturers and distributor organisations in many European countries. Within a number of product markets, distributors have launched their own products, forcing manufacturing companies to compete with shelf space owners in addition to the "traditional" competition with other manufacturers. Theoretical and empirical findings regarding Distributor Own Brands (DOB’S) offer us a number of explanations of the differences between national markets and product categories in terms of DOB penetration. However, much of this literature is deterministic in its approach: DOB penetration is often seen as a direct consequence of different market conditions, rather than as the result of strategy processes involving a number of decision-makers and their perceptions of market-related and organisational factors.This study investigates how an array of organisational and market related factors are perceived by distributor organisations, and how this is expressed in the organisations’ own brand strategies. To investigate this research problem, a theoretical framework that explicitly takes distributor own brand strategy into consideration when examining proposed determinants of DOB penetration is presented. The empirical study is mainly based on interviews with decision-makers within the central organisations of the two largest distributors within Swedish fmcg distribution: the ICA federation and the consumer co-operation KF.
Diss. Stockholm : Handelshögsk.

Brands are an important feature in today’s society. A brand can consist of anything; a product, an organisation, a university, a person or even a city. They are not constricted to products or companies, but are important constituents of culture. Having a cup of coffee at Starbucks is not only about the coffee, it’s also about the brand; its values and motivations, and what it represents for the customers and fans. Brands are interweaving themselves further into society than ever before. Social media is growing and taking up a large part of people’s time. We discuss everything, including brands, on platforms such as Facebook and Twitter. Thus it is imperative for brands to actively partake in the discussion to not submerge and lose control over their brand image. They shape their brand identity, but the image is what is perceived by the people. If they let others shape the perception of the brand then there is a great risk that the image construct will not correspond to their intended identity. Social media provides a gateway for fans and brands to interact. This thesis investigates the primary uses of Facebook and Twitter for product and people brands respectively. Also, it looks at what components of the brand identity are displayed on the aforementioned platforms for both product and people brands and whether there are any differences between the brand types. The investigation takes the shape of a content analysis of twenty brands’ Facebook and Twitter pages – 10 each for product and people brands. Variables pertaining to the four identity perspectives proposed by David Aaker – (1) brand as product, (2) brand as organisation, (3) brand as person, and (4) brand as symbol – were used to see whether there is a dominant perspective that brands adopt when interacting with fans in social media. Also, the uses of social media were investigated and matched with authors’ suggestions for ideal uses of social media for brands. It was found that, in line with several authors’ recommendations of ideal usage of social media; brands adopt an identity approach consistent with Aaker’s Brand as Person perspective – regardless of brand type. The Brand as Person perspective was dominant for people brands on both Facebook and Twitter, however, slightly more enhanced on the latter. While still being the main perspective for product brands, the other identity perspective are given more attention so the prevalence of the Brand as Person perspective is not quite as distinguished. Also, the main uses of Twitter and Facebook were found to differ; Facebook is to a further extent used to engage fans whereas Twitter is predominately used to inform. The results provide a basis for which future research on brand identity and uses for brands in social media can build upon, starting with these general findings to dig deeper into more specialised areas of brands in social media.

Background Keller (2009) states that brand equity and the crucial intangiblevalue a brand brings to organizations is perhaps one of the most important marketing topics discussed in recent years. As the competitive market and branding environment for companies are fierce, the sport industry has gradually become more competitive and professional in many aspects of their operations as well. Researchers have gone to the extent of claiming that a brand is the most important asset of a sports team and that the brand provides direction and meaning for sports associations as well as for their followers. Still, market studies have indicated that sport associations often lack appropriate branding strategies and particularly for teams below the professional level, research have been limited in these areas. Purpose The purpose of this thesis is to examine what strategies and actions lower level Swedish ice hockey teams use in order to create and strengthen their brand. Method A hermeneutic view and inductive approach have been applied for this thesis. The purpose and research questions of this thesis have been answered with the help of seven qualitative, semistructured in-depth interviews with lower level sport club managers. Frame of reference Theory is based on two approaches to how teams can build and leverage their brand. While a model by Richelieu (2003) illustrates a strategic construction of the sports brand, the Spectatorbased brand equity model by Ross (2006) is more concerned with how controllable and uncontrollable factors contributes to the two main components of spectator based brand equity, namely brand awareness and brand associations. Conclusions The conclusion withholds the answer to the four research questions and purpose designed for this thesis. The findings indicate that teams are starting to realize the importance of a strong brand, particular to meet increased customer expectations for the game experience are considered important to create positive brand associations. An important finding have been the lack of communication and interaction teams seem to have with their customers in order to establish a clear brand identity and position in the market. The findings also indicate some characteristics particular to the lower level setting e.g. the dependence on volunteer workers and how the lack of long-term financial responsibility have impacted the management and development of a strong brand.

During the past two decades research has shown that brands are among a company’s most valuable assets. However, in today’s competitive landscape, it is not enough to just create strong brands. The focus lies rather in managing a range of brand lever-age strategies within complex brand portfolios. Moreover, the majority of today’s established brand concepts do not represent the reality of contemporary brand man-agement. Instead, they tend to be based on dichotomies and simplifications. In addi-tion, there is a lack of criticism towards many of the established brand concepts resulting in the reduction of brand management to a number of static categories and stagnated definitions – thereby missing out on the analysis of important intersec-tional issues between the various categories. This book explores the somewhat for-gotten area of intersection, investigating the territory in-between brands.

The methods used consist of a literature review covering some of the most influ-ential brand models within the area of brand portfolio and brand leverage as well as an empirical case study including the following seven brands: Adidas, Bang & Oluf-sen, Electrolux, H&M, Microsoft, Peak Performance and W. L. Gore & Associates.

The findings show that conventional brand management models and terminology do not fully explain common marketplace strategies and practice. As a result, this research introduces a more realistic viewpoint and dynamic framework that is based on convergence and that allows migration and iteration rather than today’s static approach. The framework, named the brand leverage palette, introduces various nuances between different leverage strategies, both adding clarity and offering guid-ance by explaining different migration movements among today’s brand portfolios.

Brands, and the process of branding, are of considerable importance in both marketing academia and practice. Although most research has focussed on the positive attitudes and behaviours that consumers have toward brands, there is a growing interest in anti-consumption. This thesis contributes to anti-consumption research by exploring the phenomenon of brand avoidance. Earlier studies investigating the avoidance of brands have been one-dimensional, failing to account for the wide range of reasons underlying brand avoidance. Therefore, this thesis addresses the limitations of existing models by providing an integrative and comprehensive approach to understanding brand avoidance. As an anti-consumption phenomenon, brand avoidance concerns the negative interaction between consumers, as social actors, and brands, as meaningful objects, within a social and historical context. Therefore, this thesis adopts an interpretive approach, a social constructionist epistemology, and historical realist ontology. Since research in the immediate area of brand avoidance is limited, this thesis employs a grounded theory methodology to analyse, code, and generate theory from the qualitative data gathered through 23 in-depth interviews. Four main types of brand avoidance (experiential, identity, deficit-value, and moral) and the circumstances in which brand avoidance may be restricted or alleviated (avoidance antidotes) emerge from the data. Existing literatures are used to further inform these findings and an original negative brand promises framework is developed to help increase understanding of the brand avoidance phenomenon. The main components of this research are then integrated into an emergent theoretical model of brand avoidance. This model offers a synopsis of how the various brand avoidance constructs may relate to one another and to other pertinent branding concepts within a consumption system. Combined, the findings of this thesis provide a comprehensive appreciation of why consumers avoid certain brands in addition to potential insights that may be used in the management of brand avoidance. Overall, this thesis contributes knowledge to the growing field of anti-consumption research by providing an innovative overview and an integrative understanding of an under-explored domain, brand avoidance.
Foundation for Research Science and Technology (Project number UOWX0227). The University of Auckland Graduate Research Fund. The Business School Post Graduate Research Grant.

This study concerns retail brands in the food retail industry and focuses on premium products. The research is investigating how ICA can best use premium products to increase their profitability. The study is thus based on their brand ICA Selection and investigates three sub purposes concerning the customers’ perception of the products, their purchase behavior and their willingness to pay a price premium.

 

To investigate, theory concerning brand resources was utilized, involving both brand equity and brand management. To measure brand equity, the authors adapted a customer mind set and utilized Aaker’s framework and the specific industry developments made by Anselmsson, Johansson and Persson. Accordingly, this theory is based on five brand equity attributes: perceived quality, brand associations, loyalty, awareness and uniqueness. These attributes were thereafter developed to explain food premium products. The brand management theory used was Kapferer’s brand management strategies, in order to assess ICA’s strategic advantages and disadvantages.

 

The research was quantitative and the authors utilized a visit self completion questionnaire, in order to describe and investigate the purpose. The questionnaire was handed out according to a systematic sampling method, to customers at the 4 different concept ICA stores in Umeå.

 

Based on the findings, the authors concluded that in order to increase the profitability of ICAs food premium products, the following strategies should be considered. First, the customer awareness of ICA Selection must be increased and the customers must be educated about the benefits of the product. Moreover, the premium brand should aim to provide value for money, high intrinsic product quality (i.e. taste, ingredients etc) and an improved store image. These factors will help defend the price premium.  Furthermore, to attract buyers, the brand has to have a high enough brand status and a sufficiently attractive and functional packaging. This research has therefore concluded how to efficiently allocate the resources and obtain an increased customer satisfaction. This may in turn increase the profitability of ICA Selection. However, it is of course important to also take into account the external environment, such as the recession and competition, when deciding on the brand strategy.

Esta tesis doctoral tiene como objetivo dar respuesta a tres preguntas principales de investigación: RQ (1) ¿Cuáles son los antecedentes que aumentan la probabilidad de compra de marca local en mercados emergentes (EMS), existen factores específicos para las marcas de alimentos y las marcas de prendas de vestir? RQ (2) ¿Cómo se pueden clasificar las marcas presentes en el mercado en Global, Local y Glocal con base en las percepciones del consumidor, son los resultados de estas categorizaciones basadas en el consumidor similares a las categorizaciones que están basadas en criterios objetivos? RQ (3) ¿Es la relación entre los antecedentes previamente identificados y la probabilidad de compra de marca similar para las marcas globales, locales y glocales que compiten en la misma categoría, o son diferentes para cada tipo de marca? Se ha identificado que existe un vacío en la literatura con respecto a estas preguntas y este trabajo de investigación tiene como objetivo aportar conocimientos sobre estas relaciones. El primer ensayo examina los antecedentes en relación con la probabilidad de compra de marca para las marcas locales. El segundo ensayo examina cómo la categorización de marcas basada en las percepciones de los consumidores difiere de las categorizaciones estándar que se encuentran en la literatura, y el tercer ensayo examina cómo estos antecedentes influyen positivamente en la probabilidad de compra de la marca, en los diferentes tipos de marcas, y si hay un factor con el rol de moderador en estas relaciones. Los resultados de estos tres ensayos sugieren: en el estudio 1 del primer ensayo, que tres factores influyen positivamente la probabilidad de compra de las marcas locales de alimentos y también muestran que para los consumidores más jóvenes, existe un factor adicional. En el estudio 2 del primer ensayo, cinco factores están positivamente relacionados con probabilidad de compra de las marcas de ropa locales. El ensayo 2, ofrece una categorización de algunas marcas líderes que se venden en el mercado mexicano, en global, local y glocal, basadas en la perspectiva del consumidor. Los hallazgos sugieren que existen diferencias relevantes entre los resultados de la categorización de marcas basada en la percepción del consumidor y la categorización de marcas basada en enfoques objetivos tradicionales encontrados en la literatura. En el ensayo 3, algunos antecedentes se relacionan positivamente con la probabilidad de compra de la marca, y son relevantes para todas las categorías de marcas. Nuestros resultados sugieren que el tipo de marca modera algunas de estas relaciones. Todos estos estudios se llevaron a cabo entre consumidores mexicanos y los datos fueron analizados con pruebas estadísticas y ecuaciones estructurales. Esta investigación contribuye al conocimiento académico actual poniendo en relieve las siguientes áreas: 1, desarrolla y prueba un modelo integral de los antecedentes de la probabilidad de compra de marca que combina varias teorías y corrientes de investigación. 2, desarrolla una tipología para medir cuatro tipos de marcas, ampliando la teoría de Steenkamp de De Jong al contexto del estudio de marcas. 3, desarrolla y prueba hipótesis del papel moderador del tipo de marca y sus efectos en la relación de estos antecedentes y la probabilidad de compra de la marca. Todo lo anterior se llevó a cabo dentro de un contexto de mercados emergentes. Además, nuestro trabajo de investigación contribuye al ámbito de la gestión, proporcionando conocimientos adicionales para la gerencia de marca en los mercados emergentes, que les permiten desarrollar estrategias de marca y de comercialización sostenibles, buscando tener éxito en un entorno globalmente competitivo.
This doctoral dissertation aims to address three main Research Questions: RQ (1) What are the antecedents that enhance local brand purchase likelihood in emerging markets (EMs), and are there specific factors for food and clothing brands? RQ (2) How can brands present in the market be classified into Global, Local and Glocal based on consumer perceptions, and are the results of these consumer-based categorisations similar to the categorisations based on objective criteria? RQ (3) Is the relationship between previously-identified brand antecedents and brand-purchase likelihood similar for global, local and glocal brands competing in the same category, or different for each type of brand? A gap in the literature has been identified regarding these questions and this research work aims to provide insights into these relationships. The first essay examines the antecedents of the brand purchase likelihood for local brands. The second essay examines how consumer perceptions of brand categorisation differ from the standard categorisations found in the literature, and the third essay examines how these antecedents positively influence the brand purchase likelihood of the different types of brands, and if there is a moderating role in these relationships. The findings of these three essays suggest the following: in study 1 of essay 1, three factors positively influence local food-brand purchase likelihood and also show that, for younger consumers, an additional factor is present. In study 2 of essay 1, five factors are positively related with local clothing-brand purchase likelihood. Essay 2 provides a categorisation of some leading brands sold in the Mexican market into global, local and glocal, based on consumer perspective. The findings suggest that there are relevant differences in the results of this categorisation of brands vs. the traditional objective approaches found in the literature. In essay 3 some antecedents are positively related with brand purchase likelihood, and, in addition, relevant to all brand categories. Our results suggest that the type of brand moderates some of these relationships. All these surveys were conducted among Mexican consumers and data analysed with statistical tests and Structural Equation Modelling (SEM). Our research work contributes to the current academic body of knowledge by highlighting the following areas:1, by combining theories from different streams to develop and test a comprehensive model of drivers of brand purchase likelihood. 2, by developing a typology to measure four types of brands by extending Steenkamp and De Jong’s theory to the branding context. 3, by hypothesising and testing the moderating role of brand type on the effects of these theoretically-grounded drivers of purchase likelihood. All of the above takes place within an emerging-market context. In addition, our research work contributes to the field of management by providing additional insight for brand-managers in emerging markets in the development of sustainable branding and marketing strategies, in order to help them succeed in a globally competitive environment.

The power of brands like Coke, Levi's and Nike defies conventional understanding. How do such strong brands get created? What are the sources of their phenomenal strength? The traditional thinking reflected in the brand literature traces the sources of brand strength to the consumer's cognitive knowledge of brand's functional and image attributes, and other associations linked to the brand. I draw upon past research in marketing and social psychology to propose a user-centered view of brand strength. I suggest that loyal consumers actively create 'brandspaces' based on personal, social and cultural factors. These brand knowledge structures may be more insular since they are self generated and anchored in the personal and social self of the user. In Essay 1 of this dissertation, I take the user-centered approach to propose a method for mapping and measuring consumer-based brand equity. I developed a structural model for the sneakers product category with five consumer-based sources of brand equity ('functional attributes','brand image','appeal', 'self-brand relationship', and 'perceived popularity') as independent variables, and study their impact on a four indicator measure of brand equity. In Essay 2, I investigate the role of self-brand relationship schema in promoting insularity of strong brands. I hypothesize that strong brand users, who have high self-brand relationship, suppress or discount negative brand information, as compared to strong users who have low self-brand relationship. Experimental results confirm this central hypothesis. This study clearly shows the centrality of self-brand relationship in promoting brand insularity and brand strength.

Background: In the XX Winter Olympics 2006 in Torino the Swedish Olympic Team succeeded by winning 14 medals. The best result that Sweden has ever made during a Winter Olympics. The happiness was shortly after mixed with disputes between the Swedish Olympic Committee and Swedish companies. There were companies who wrongly had used the trademark ‘OS’ in their marketing campaigns. The disputes happened because the use of the protected trademarks concerning the Olympic Games are reserved only to the Swedish Olympic Committee’s sponsors.

Title: Seeking Opinions Concerning… - the Swedish Olympic Committee and its Trademarks.

Problem: What attitudes do people hold towards the Swedish Olympic Committee after the XX Winter Olympics 2006?

Purpose: The study aims to get an understanding about if people’s attitudes towards the SOC and its trademarks have changed after what has been written and said in media after the XX Winter Games 2006. In order to reach this understanding I will look at people’s knowledge about the SOC’s trademark, their prior knowledge and thoughts and finally their prior knowledge about the ‘Olympic pizza’.

Theory: By going from an initial description of the factors that make up a good brand and the different meanings to the word ‘brand’, the reader is taken through different steps to finally in the end see how attitudes are created.

Method: The study was done with a quantitative method through questionnaires, looking at the problem from the perspective of the Committee who are the ones affected by the results of the study. The collection of data was done through a non-random convenience selection in the community of Storuman with a total number of 76 respondents. Further, the study has a positivistic view and a deductive approach.

Result: The results were that the respondents’ first thought about the Swedish Olympic Committee was mostly indifferent, it seems like they did not have an opinion. Digging deeper it seems like after what has happened in the media the respondents’ attitudes have changed. There was not a big difference however in the number of people who had had an attitude change after the ‘Olympic pizza’ story compared to those who had not. The ones who had experienced attitude changes had had them towards the negative side.

The foremost argument of this research is that self concept is of fundamental influence in the choices consumers make when purchasing luxury clothing brands. The objective of this research was to determine the relationships between self concept and the experience, attachment and loyalty that consumers have towards brands. The research further sought to confirm the role that identity theory plays in brand consumption. Sixty-nine respondents were surveyed via an electronic tool to understand how they view the role that self concept plays in the experiences they encounter with clothing brands. Experts were also interviewed to gain deeper insights into brands and the importance that communication and branding strategies play in developing brands for consumption. Ttests and bivariate regression was performed in order to determine relationships amongst the constructs. The findings show that consumers place a relatively high importance on the brand experience and self concept constructs. Marketing and advertising companies have an enormous responsibility to ensure that the right messages are communicated to consumers in order to give consumer a positive brand experience. A robust brand strategy and Communications strategy plays a pivotal role in successful delivery of the essence and image of luxury brands. Identity and self concept theory are central to understanding consumer behaviour and consumption decisions. Copyright
Dissertation (MBA)--University of Pretoria, 2010.
Gordon Institute of Business Science (GIBS)
unrestricted

The rise in the popularity of digital communication and social media platforms has increased the speed of information exchange among customers, and enabled them to instantaneously voice their thoughts and opinions about brands. This trend however has created certain challenges for marketers since they could no longer exert the sole control over the identities of their brands. Past research has confirmed that social interaction plays a key role in development of strong relationships among individuals (e.g. Nahapiet and Ghosal, 1998; Lobschat et al., 2013). In branding context, social interactions and the benefits derived from them establish a brand’s social value, and contribute to the formation of solid customer-brand relationships. As an attempt to better capture a brands’ social value, Lobschat et al. (2013) recently introduced the concept of social currency. Their findings reveal the importance of social currency as a key antecedent to several components of brand equity such as perceived quality, brand loyalty, and brand trust. Due to the newness of the social currency construct, however, its relationship with many other key variables of consumer behavior has not been much verified yet. In particular, there has been very little investigation of the potential links between social currency and the two emerging paradigms of experiential and transformational branding. Accordingly, the current study explores the role of brand’s social currency in providing experiential and transformational benefits in the context of cosmetics consumption. It further investigates the roles of brand experience and customer transformation in shaping greater customer attachment towards the brand. To test these relationships, the Structural Equation Modeling (SEM) method is applied. In total, 373 participants took part in this study. Self-administered questionnaires were distributed, and participants were invited to report on their consumption of their favorite cosmetic brands. Findings confirm that the various dimensions of social currency lead to experiential and transformational benefits in different ways. Results further suggest that both experiential and transformational benefits contribute to the enhancement of customer-brand relationships. Theoretical and managerial contributions are discussed.

This study offers an in-depth account of how, when and why consumers engage with films as brands, using 38 exploratory, semi-structured consumer interviews and 1030 consumer survey responses. Extant film branding literature is scarce, dominated by filmmakers' and marketers' perspectives of films as brands and is confined to exploring points of parity associations films have as brands, rather than ways films may differentiate themselves as brands. Taking on a consumer centric view, our findings show although filmmakers, production houses and marketers may jointly develop and market films with the vision of becoming brands, this doesn't necessarily guarantee consumers' engagement with such films as brands. Instead, consumers initially evaluate the coherency of a film's identity and subsequently go on to engage with films as brands, a process which is fully mediated by the emotional bonding a consumer may develop for a film and partially mediated by a film's popularity and sequels. Films' marketing/franchising efforts, iconic status and sense of timelessness moderate consumer-film brand engagement, resulting in positive word of mouth and purchase intention. Our sequential, consolidated and specified film brand engagement framework guides filmmakers and marketers on how to tactically engage consumers with their films as brands, in order to differentiate themselves within this risky and competitive market.

The purpose of this research was to explore if there is a role that consumer brands play in shaping the attractiveness of an employer brand. This qualitative study was conducted using the exploratory approach, because the prior insights of the proposed relationship were modest and inconclusive. The population constituted of all registered Masters of Business Administration students at the Gordon Institute of Business Science. The sampling frame constituted second year (2013/14) and full time (2014/15) students. The reason for this choice was that these individuals are knowledgeable on brand concepts, are mostly likely thinking about employment prospects, and have had the opportunity to evaluate employer attractiveness. A sample size of 15 was drawn; this number was chosen based on the likelihood that data saturation would be reached at that point because of the homogeneous nature of the population. The outcome of this study revealed that consumer brands play a role in shaping employer brand attractiveness, with the main role being that consumer brands project employer brands. Potential employers utilise brands’ dimensions such as quality, innovativeness, longevity and public perception, amongst others, as an indication of employer brand attractiveness. Also uncovered by the study was that the extent of consumer brand influence on an employer brand varies with profession, industry and maturity. Moreover, consumers play a role in attracting potential employees towards investigating employment prospects in a certain organisation, but contribute very little to retaining employees if employment expectations are not met.
Dissertation (MBA)--University of Pretoria, 2015.
lmgibs2015
Gordon Institute of Business Science (GIBS)
Unrestricted

The story of private brands begins in Great Britain in 1928, when Marks & Spencer launched their private brand St Michael. In Sweden, the first private brand was developed during the 1920’s; a coffee named Prinsess Kaffe produced for ICA. Until 1980, private brands were just a cheap alternative to manufacturer owned brands. During the years, it gained more and more market shares. Because of the introduction of private brands, the retailers have gained an increased power over manufacturers and they now also have to handle the competition between manufacturer brands, private brands and customer’s demand.

In the Swedish every day commodity trade, private brands represent ap-proximately 15% of the total assortment. A problem that has arose concerning the competition during the latest years, is that the trade constantly increases in the direction of effort on private brands. Private brands are one way for the supermarket chains and the retailers to increase their power over the shelf space, marketing and price setting. Due to the increased competition concerning the shelf space in the stores, the authors found it interesting to investigate how private brands are dealt with. The authors made the research from the retailer’s perspective and their view of private brands and how they compete.

The purpose of this thesis is to investigate how private brands are regarded and dealt with, according to the retailer.

This study is accomplished with a qualitative method. The authors wanted to gain a deeper understanding for how the private brands influence and compete with manufacturer brands. The authors chose to do a descriptive study since it was in line with the qualitative approach that was used. Fur-ther on, the authors used the basic qualitative research which refers to that data is collected through interviews and observations. Eight retailers were interviewed from ICA, Axfood and Coop.

The result of this study gives an explanation of how private brands are dealt with. Private brands receive premium shelf space in the store, but in the end it is up to the customer to decide upon the future of private brands. Dem-onstrations are the most common way to promote the private brands in stores. In the future the retailers claim that private brands will be developed into both niche products as well as low price products.

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics
In this thesis it is shown a comparison between two of the top thirty European Business School 2013 Ranking of the Financial Times: Nova School of Business and Economics and Bocconi University. The analysis is carried out focusing on the brands and the stakeholders perceptions by analyzing the findings of twenty-four in-depth interviews. These interviews were conducted to students and alumni from both universities in order to show the gaps in brand image. Findings indicate different impacts of two different realities stemming from their history, value and culture. The aim of this work is to show some tools business school can use to better manage and capture stakeholder’s value.

Foy many years China was flagged as the world’s premier factory neglecting significant aspects such as brand equity. This study explores the antecedents of brand equity of Chinese brands. The main purpose of this study is to examine the evolution of Chinese brand equity and the impact of selective marketing mix elements and the Country of Origin as attributes preceding the creation of Chinese brand equity. A qualitative approach has been adopted in order to acquire an understanding of Chinese path to building brands. A case-study methodology was applied, with the unit of the analysis being two Chinese automotive brands: GEELY and BYD. The researcher proposes a conceptual framework in which brand differentiators composed of selective marketing mix elements and the COO (Antecedents) are related to the dimensions of brand equity; brand awareness, perceived quality, and brand associations. Throughout the course of study, five questions were explored. The results of the research confirmed that some of the Chinese companies are moving towards building strong brand equity with their steady steps in product quality, joint ventures and co-branding. The researcher also confirmed that Chinese Country of Origin is no longer an obstacle to building strong brand equity. Two research questions - geographical presence and perceived value - were not supported by the cases of GEELY and BYD and were not accepted as positively affecting the brand equity of Chinese brands during the course of the study. While some literature supports this direction, the two cases understudy failed to support them. The research affirmed that certain Chinese brands are on the rise and that the strategic focus of Chinese companies recognizes the fact that brand building is the path to sustainable competitive advantage. For the purpose of triangulation and control for reliability, the accepted questions were further investigated by an external researcher. Discussion, conclusion, recommendations, and future work will then be explored.

Background: The concept of countries as brands has been increasingly accredited once the postmodern global world became an every day experience. A strong country brand can provide corporate brands with a unique set of values, which supports their positioning on the international market. Simultaneously, once corporate brands achieve worldwide success, they contribute actively to developing new features of the country brand.

Purpose: The aim of the paper is to design a model with regard to the value- transfer from country brands to corporate brands. The model is evaluated in accordance with the relationship between Sweden and Scania, respectively Oriflame, chosen as frames of research. The researchers assess whether the process occurrence is conscious or not, be it from inside (on the corporate level) or outside (from the audiences’ perspective), as well as its consistency (the values involved in the transfer).

Results: According to the research results, Scania displays a spontaneous value- transfer with Sweden the brand, whereasOriflame actively capitalises on the national set of common values. Either unconsciously present at the corporate level of Scania, or consciously exploited by Oriflame, these Swedish values repeat for both studied companies.

Med globaliseringen ökar antalet multinationella företag vilket medför att många varumärken byter nationalitet när fusioner och förvärv genomförs. Många varumärken marknadsförs i sin tur med sitt ursprung vilket skapar ett potentiellt problem kring tvetydighet. Studier visar att ett varumärkes ursprung kan påverka konsumenter i deras köpbeslutsprocess då bland annat stereotyper om länder spelar in. Uppsatsens problemformulering är: Vilken betydelse har brand origin för globala varumärken som ägs av multinationella företag? Huvudsyftet är att undersöka varumärkens brand origin avseende hur konsumenterna uppfattar dem samt hur företagen marknadsför dem. Metoderna som använts är enkätundersökning, fokusgrupper, intervju och innehållsanalys. Slutsatsen är att konsumenter är medvetna om varumärkens ursprung och detycker att ursprunget bidrar med något positivt. De lägger inte så stor vikt vid, eller så är de inte så medvetna om att det är multinationella företag som är ägare av varumärkena. Brandorigin kan i vissa fall påverka konsumenternas köpbeslut och det är i de fall då de väljer mellan olika varumärken som förutom brand origin har liknande egenskaper och pris. Då är det troligt att konsumenterna väljer det varumärke som har ett brand origin som har positiva associationer för produkttypen eller som motsvarar konsumentens egen nationalitet. Inga direkta slutsatser kan dras från företagsperspektivet om vilken betydelse brand origin har för globala varumärken som ägs av multinationella företag.

Globalization means that the number of multinational companies increases and that a lot of brands changes nationality after mergers and acquisitions. As many brands are marketed using their origin this creates a potential problem of confusion. Studies also shows that a brands origin can affect consumers in their decision making process because consumers can be influenced by stereotypes towards a country. The problem formulation is: Which impact has brand origin to global brands that are owned by multinational companies? The main purpose is to examine how the consumers perceive brand origin and how the companies use brand origin in their marketing. The methods that have been used are a survey, focus groups, an interview and a content analysis. The conclusion is that consumers are aware of a brands origin and they think that the origin contributes to something positive. They do not really take in to consideration (or maybe they are not aware of it) that there are multinational companies who are the owners of the brands. Brand origin can sometimes affect consumers' purchasing decisions and that is when they choose between different brands that has similar features and cost. In these cases it is likely that consumers choose the brand that has a brand origin which gives positive associations for the product type or is equal to the consumers' own nationality. No direct conclusions can be drawn from the business perspective on the importance of brand origin for the global brands owned by multinational companies.

The present study represents a content analysis of the efforts of real-world brands to facilitate parasocial interaction with their followers. The researcher examined these social media exchanges through the scope of parasocial interaction theory, uncertainty reduction theory, and social response theory. The researcher examined posts in mid to late August 2017 and utilized a code sheet to find confirmed parasocial interaction triggers by brands, and examples of parasocial interaction in the posts of those brands’ followers. The researcher looked to see if the utilization of previous research in controlled environments could provide the framework for studying the non-controlled conditions of a real social media page. He hypothesized that the brands he studied that properly utilized methods and triggers to facilitate parasocial interaction would in fact see higher rates of parasocial interaction. The data, while mostly not statistically significant does provide information that deserves further investigation.

Date: 2021/06/03 Level: Master Thesis in Business Administration, 15 cr Institution: School of Business, Society and Engineering, Mälardalen University Authors: Shadi Botros, Yacoub Said (87/07/24) (95/01/01) Title: LUXURIOUS BRAND AND SOCIAL MEDIA Tutor: Edward Gillmore Keywords: Luxury brands, Social media marketing activities, Brand perceptions, Brand awareness, Purchase intention. Research questions: What are the outcomes of social media marketing used by luxury brands, brand awareness and brand perception, on purchase attention? Purpose: The purpose of this research is to study if social media marketing can have an effect on luxuries brands perception in consumers mind and if social media can influence consumers purchase intention. Method: This study is following a quantitative approach by using statistical methods to test the hypothesis. Conclusion: Luxury brands are considered as exclusive and expensive brands. Social media is a mass communication tool that is usually used to reach a broad segment of consumers. The authors found out through the gathered data that consumers are aware about the brand and they perceive the brand as a luxury brand. However, consumers were not only relying on the official home page of the brand to obtain information.

This qualitative study contributed to the growing body of research in luxury brand management by constructing a framework that can be utilized by luxury companies and conglomerates to develop their business strategies. The purpose was to examine: (a) how the chosen luxury firm is addressing the changing business environment of the luxury goods industry and the changing consumer environment targeted by that industry, (b) how the firm is managing growth trade-offs, and (c) how the firm is adapting its marketing orientations to become consumer-centric and experiential. Six research questions guided the study, and data collection and analysis took place in two parts. Methods for this study included and in-depth review of literature, an exploration of the business environment, and a case study. The study concluded with the formation of a strategic management framework specific to the luxury goods industry. Data analysis included an in-depth exploration of the evolution of the business environment of the luxury goods industry from the mid-1800s to the first decade of the 2000s, and a case study of the sample luxury goods company, Louis Vuitton. A historical review was conducted beginning with the company's inception in 1854 and continuing through the formation of the LVMH conglomerate in 1987. Exploration brand management successes and failures helped identify information relevant to variables in selected business categories (business environment, corporate environment, marketing strategy). Analysis of the case study resulted in the refinement of the four brand management variables: corporate, brand management, trade-off, and strategic planning. Environmental determinism and the zeitgeist were evidenced to be important factors that shaped the business strategies of LVMH and its brands. Strategic planning and strategic management response were identified as ongoing strategies that helped LVMH and its brands to effectively address and respond to environmental changes. Both environmental determinism and the zeitgeist and the use of strategic management response were incorporated into the luxury brand management framework as overarching themes for explaining the influences and responses for the four management indicators.
Ph. D.

How we communicate about brands and companies has changed. CEOs have come into the spotlight of brand communications but little marketing research offers holistic knowledge about CEOs as brand endorsers. This research investigates how CEO endorsers influence consumer attitudes toward a brand differently from conventional endorsers (e.g., celebrities and athletes). Further, this research examines underlying mechanisms that determine consumer responses to CEOs as brand endorsers and especially consumer moral judgments of a brand’s wrongdoing. Building on research on brand endorsers and brand equity, as well as drawing theoretical support from research on leadership, anthropomorphism and mind perception, this dissertation proposes a moderated mediation model of CEO endorser effects on consumer moral judgments. Brand endorsers for decades have been viewed as essentially communicating via three characteristics: attractiveness, expertise and trustworthiness. This dissertation identifies perceived leadership as an additional endorser dimension elicited from a CEO-brand endorser. Further, this dissertation introduces brand mind perception into marketing research and finds that perceived leadership positively influences consumers’ perception of brand mind, which in turn determines consumers’ moral judgments. Boundary conditions are explored and include endorser-brand relationship and crisis controllability. Two sets of studies provide empirical support. The first set defines and develops the scale of perceived leadership including item generation (Study 1), item purification (Study 2), and scale confirmation (Study 3). The second set tests the hypotheses in the conceptual model. Two exploratory studies first find preliminary evidence of that perceived leadership differs from existing endorser dimensions by its effects on moral judgments (Study 4), and that mind perception is possible for a brand and can be enhanced by CEO association (Study 5). Study 6 shows positive effects of CEO endorsers on consumer attitudes by communicating perceived brand leadership. Study 7 investigates a brand-wrongdoing scenario and shows that perceived brand leadership yields negative results for a brand by increasing blame and reducing forgiveness; Study 8 demonstrates these relationships are mediated by brand mind perception. Study 9 shows that the inspiring aspects of perceived leadership can enhance perceptions of brand mind (to feel and experience), thus reducing consumers’ blame. Theoretical and managerial implications are discussed.

Marketers often make changes to brands to make the brand seem current or exciting. Some updates are successful while others are spectacular failures. This dissertation establishes a connection between consumer acceptance or rejection of updated brands and the consumer's reported brand nostalgia. In this dissertation, I refine the current marketing definitions of nostalgia to develop a more specific construct of brand nostalgia, develop a scale to measure the construct of brand nostalgia, examine the differences between schemas for nostalgic brands and non-nostalgic brands, and show that consumers' affective and attitudinal responses to changes in a brand are moderated by brand nostalgia.

Nostalgia has been defined as "a positively toned evocation of a lived past" (Davis 1979), and "a fondness for possessions and activities associated with days of yore" (Holbrook 1993). Consumers have been observed to engage in nostalgic behaviors, from re-watching favorite old movies (Holbrook, 1993) to reminiscing about favorite cars from their youth (Brown, Kozinets and Sherry 2003) to consuming specific foods as a way to reconnect with the past (Loveland, Smeesters and Mandel, 2010). Consumers have also reported nostalgic feelings for particular brands or items (Holbrook and Schindler 2003).

When individuals recall nostalgic memories, they recall affect and brand information stored in their schema for the target brand (Collins and Loftus 1975). Nostalgia is "not a true recreation of the past but rather a combination of many different memories, all integrated together and in the process, all negative emotions filtered out" (Hirsch 1992). Thus, the individual's memory trace is biased, leading the individual to recall the brand as being better than it actually was. Further, when an individual forms a relationship with a brand, the individual incorporates affective and attitudinal information into the schema, leading to a more complex, more robust schema (Fournier 1998; Smit, Bronner and Tolboom 2006). Once the individual experiences the updated brand, he compares the new experience to his biased memory and attempts to assimilate the new stimuli into his or her existing schema. The individual's ability to assimilate the new experience into their schema built on the biased memory will depend on the degree of change to the brand as well as the individual's level of nostalgia towards the brand.

When a highly nostalgic individual processes a changed brand, his more complex and affect-based schema will lead to a smaller latitude of acceptance for the change (Hart and Diehl 1993). If the change falls outside the latitude of acceptance, the individual will reject the updated brand (Atkins, Deaux & Bieri 1967). Conversely, less nostalgic individuals are likely to have less complex, less affect-laden, less positively biased memories of the brand, making them more likely to assimilate the change (Meyers-Levy and Sternthal 1993; Martin 1986; Martin, Seta and Crelia 1990).

This dissertation combines literature from marketing, psychology and sociology to identify the ways in which the cognitive structures nostalgic individuals access when exposed to a brand towards which they are nostalgic differ from the cognitive structures non-nostalgic individuals access. This dissertation further provides a framework for both practitioners and academics to better predict consumer responses to changes in brands with nostalgic cache.

Syfte: Denna studies syfte är att öka förståelsen för vilka personlighetsdrag konsumenter tillskriver varumärken beroende på logotypens färg. Metod: Eftersom studiens syfte har varit att öka förståelsen för ämnet har en kvalitativ metod använts och färgerna blå, grön, gul, röd och svart har legat till grund för undersökningen. För att samla in empiriskt material har semistrukturerade intervjuer utförts med tolv deltagare. Materialet har analyserats med hjälp av Aakers (1997) Brand Personality Scale samt tematisering. Resultat & slutsats: Studiens resultat visar att den blå logotypen associeras med kompetens, den gröna med uppriktighet och den gula med spänning. Den röda logotypen har även den associerats med kompetens och den svarta med robusthet, i Aakers (1997) Brand Personality Scale. Reaktionerna för den blå och den gröna logotypen har visat sig vara enklast för deltagarna att placera samt visat sig överensstämma med tidigare forskningsresultat. Den gula, röda och svarta logotypen har upplevts svårare och resultaten har avvikit mer från tidigare forskning. Förslag till fortsatt forskning: Våra förslag för framtida forskning är att istället för att studera färger, studera vilken påverkan logotypens utformning har på varumärkets personlighet. Vidare kan framtidens forskning studera flerfärgade logotyper. Vår studie studerar endast en speciell subgrupp och framtida forskning kan därför studera en annan subgrupp för jämförelse. Uppsatsens bidrag: Som bidrag till framtida forskning ser vi att denna studie beskriver samband mellan färgerna blå, grön, gul, röd och svart och dimensionerna som återfinns i Aakers (1997) Brand Personality Scale. Detta tillägg ser vi skulle fungera som ett utvecklande ramverk och därför bidra till det teoretiska perspektivet i framtida studier utförda i Sverige. Som rekommendation kan företag rent praktiskt använda sig av dessa resultat när de ska välja färg för sin logotyp.
Aim: In this study we aim to increase understanding of the personality traits consumers ascribe to brands depending on the color of the logo. Method: Due to the aim of the study, which was to increase understanding of the topic, a qualitative method has been used. To collect empirical data semi-structured interviews were conducted with twelve participants. The material was analyzed using Aaker’s (1997) Brand Personality Scale and thematisation. Result & Conclusions: Results show that the blue logo is associated with competence, green with sincerity and yellow with excitement. The red logo has also been associated with competence and the black with ruggedness, in Aaker’s (1997) Brand Personality Scale. The reactions of the blue and green logo has proven to be the easiest for the participants to place and shown to be consistent with previous research. The yellow, red and black logo has been perceived more difficult and the results have deviated more from previous research. Suggestions for future research: Our suggestions for future research is that instead of examining colors, examine the impact of the logo design in brand personality. Furthermore, future research could investigate multi-color logos. Our study examines only a specific subgroup and future research can explore a different subgroup for comparison. Contribution of the thesis: As a contribution to future research, this study describes the relationship between the colors blue, green, yellow, red and black and the dimensions found in Aakers (1997) Brand Personality Scale. This addition would serve as a developed framework and thus contribute to the theoretical perspective in future studies carried out in Sweden. As a recommendation, companies can practically use these results when they are designing their logo.

This thesis is an investigation of brand rivalry between two competing brands. The number of Smartphone users in Canada is rising and is not expected to slow anytime soon. Two major Smartphone brands have emerged as competing brands in this product category: Samsung and Apple. When two strong companies emerge brand rivalry can manifest. Brand rivalry seems to be under studied in the consumer behaviour literature, yet is common amongst consumers. Current literature pertaining to brand rivalry focuses primarily on the ‘dark’ side of this concept, manly oppositional brand loyalty and brand rivalry. Utilizing focus groups, this study gains a more holistic view of the interaction between opposite brand community members. The findings extend the existing literature by offering evidence of the ‘lighter’ side to brand rivalry.

碩士
國立臺北大學
企業管理學系
91
With the increase of competition in market, brand management is increasingly demanded by enterprises. Once the brand is properly managed, obviously the brand benefits are obtained. Proper brand management can cost much lower than creating a new brand and bring continued competence. The thesis tries to build an integrated brand management framework, and based upon the investigation of seven famous yogurt-related brands. The brand framework contains five steps; The first is collecting market information, which is comprised of direct data and indirect data; the second is implementing brand market analysis, which is comprised of customer behavior and competition analysis; the third, we start to carry out brand monitor analysis of brand awareness, brand royalty, brand association, brand perception, brand compatibility, brand position and brand personality, and finally, according to the results of brand monitor analysis, we can count brand equity. At last, brand strategy planning consist of brand extension, brand spokesman, brand positioning, brand competition, brand advertising, brand channel and brand equity strategy. With strategic suggestion for seven famous yogurt-related brands, they can improve their brand equity and through continuous practicing the brand framework they can achieve the objective of brand eternally operation.

碩士
國立中山大學
企業管理學系研究所
98
Taiwan development started from agriculture and gradually moves to manufacturing to finally transform the economy into a high-tech industry. The economic miracle was based on Taiwanese diligence, perseverance, and dependability; but the process does not finish there. Since we have come to a knowledge economy era, lots of enterprises in Taiwan have developed from OEM, ODM to OBM to speed up internationalization and upgrade competitive advantages. The best answer from companies is to response quickly and become more creative, vivid and diversified enhancing clients’ involvement. Consequently, the “Storytelling” era has begun. Enterprises nowadays use “Brand Story” to draw customers’ attention. Based on this perspective, the study examines how brand stories affect the brand image and brand personality. By using qualitative research, the managers of these four interviewed companies shared experiences of developing brand stories, allowing us to understand the brand spirit and brand position through the use of touching true stories that express the unique image and personality of the brand. The study shows how brand stories influence consumers, employees and other stakeholders bringing the benefits and increasing recognitions, brand image and word-of-mouth. The influencing power of brand stories is truly beyond imagination.

碩士
國立交通大學
經營管理研究所
98
People like to be connected through group activities. Participation in sport activities sponsored by the brand company or join the brand related user group. This study explores the relationship among brandfests, product involvement, and brand loyalty in sports brands. The brand loyalty behavior can be further investigated by dividing consumers to two groups, recommend others to buy and repurchase intention. Through the survey studying, the demographic analysis shows that most people joined brandfests are male university students. Their ages are between 21 and 30. This research also shows people have positive significant effect of commend after joining brandfests. Besides, the level of involvement also has significant positive effect to positive repurchase intention. Moreover, through a variance analysis, the result shows (1) people who attended NIKE running club are male students (2) people who joined ASICS competition are almost technology engineers.

碩士
實踐大學
餐飲管理學系餐飲產業創新碩士班
104
A growing number of restaurants have started to use Apps as a marketing tool to communicate with their customers. The study intended to use the “MOS Order” as the study subject to explore its impact on brand loyalty. MOS Order is a mobile App from a Japanese fast food chain restaurant “Mos Burger”, which provides a variety of services such as online food ordering, product information, nearby shops finding and fans pages. The objectives of this study were to: (1). explore the effectiveness of the “MOS Order” App; (2). investigating the impact of “MOS Order” App on perceived quality and brand image; (3). identify the influence of “MOS Order” App on brand loyalty through perceived quality and brand image. A questionnaire was developed based on an in-depth literature review to measure the branded App, brand image, perceived quality, and brand loyalty. A total of 401 usable questionnaires were obtained. Descriptive statistical analysis, reliability analysis, correlation analysis, t test, ANOVA, and multiple regression analysis were employed in the study to achieve the study objectives. According to the research results, branded App have positive impacts on brand image,perceived quality and brand loyalty. The mediating effects of brand image and perceived quality on the relationship between brand App and loyalty were also confirmed. The practical implications and suggestion were also provided in the study to enhance the effectiveness of branded mobile App for the restaurant industry.

碩士
淡江大學
會計學系碩士班
106
With the rapid growth of mobile commerce and smart handheld devices, social, local and mobile（SoLoMo）marketing provided by mobile devices is emerging as a new means attract and engage consumers. Along the same logic, SoLoMo factors may play a role in the use of branded applications（App）.This study aims to explore how consumers perceive smart shopper feelings through App, and whether they will produce brand attachment. This study expects that the SoLoMo factors can influence consumers’ smart shopping feelings, which promote their brand attachment and the brand value. Theoretical and managerial implications are also discussed in this study. Marketers may benefit from our suggestions to make good uses of their branded Apps. So that consumers willing to use and get the latest information from App, increasing the brand attachment.

碩士
國立中山大學
企業管理學系研究所
102
While some literatures indicated what characteristics branded apps should have to increase consumers’ intention to use branded apps continually ,and some literatures indicated that when consumers use branded apps,it helps to increase their brand attitude.There were few researches discussing the relationship between the characteristics of branded apps, the intention to use the branded apps continually,and brand attitude,Maybe some branded app characteristics can increase consumers’ intention to use the branded apps continually,but they can’t enhance their brand attitude.Moreover the behavior of consumers in Taiwan are different from other countries,so the characteristics of branded apps the literatures proposed are not necessarily applicable in Taiwan.Therefore,this paper examines how perceived usefulness、perceived ease of use and perceived enjoyment influence the consumers’ intention to use branded apps continually in Taiwan,and how this intention influence the enterprise.Moreover, this paper examines whether the intention to use branded apps continually will result in mediating effect between (a)perceived usefulness、(b) perceived ease of use、(c) perceived enjoyment and brand attitude.The result shows that (1) perceived usefulness, perceived ease of use,and perceived enjoyment will increase consumers’ intention to use branded apps continually.(2) Consumers who have intention to use the branded apps continually will increase their brand attitude. (3) the intention to use branded apps continually will result in mediating effect between (a)perceived usefulness、(b) perceived ease of use、(c) perceived enjoyment and brand attitude.

碩士
國立政治大學
廣告研究所
100
“Zakka” phenomenon has spread from Japan and been popular in Taiwan for years, accordingly, many zakka brands have emerged. Since MUJI came in, there have been 21 stores in Taiwan till 2011. In 2008, MUJI set up new stores in several countries in the world while the financial crisis was sweeping the whole world. Taiwan MUJI’s general manager Wang Wenxin said it’s because MUJI is good at conveying its value so that it has built up plenty of loyal customers. Therefore, MUJI is the main case for this research to approach the complex relationship among the brand image, perceived value, customer satisfaction and customer loyalty of zakka brand’s value conveying by using both quantitative and qualitative research methods: online survey and in-depth interview. By online survey, this research took customer who ever purchase products in Taiwan MUJI in one year as sample, 522 valid questionnaires were analyzed. By the part of in-depth interview, there are 8 participants included in this research. After analyzing, this research comes to the following conclusion: A significant positive relationship exists between brand image and customer satisfaction; A significant positive relationship exists between brand image and customer loyalty; A significant positive relationship exists between perceived value and customer satisfaction; A significant positive relationship exists between perceived value and customer loyalty; A significant positive relationship exists between brand image and perceived value; A significant positive relationship exists between customer satisfaction and customer loyalty. The obvious variations of brand image, perceived value, customer satisfaction and customer loyalty are displayed only among some of the demographic variables. This research also provides 5 marketing suggestions as following: 1. Shorten the gap between brand image and perceived value to customers. 2. Increase customers’ acceptance of the price. 3. Offer more information about co-operative manufactories. 4. Promote MUJI’s online channel. 5. Grasp single customers.

Dissertação de mestrado em Marketing, apresentada à Faculdade de Economia da Universidade de Coimbra, sob a orientação de Arnaldo Matos Coelho.
In a world of global competition that we are living nowadays, brands are each time more used by companies as a strategy to create value and differentiation and this way to be one step ahead of their rivals. A "brand" is the result of the recognition and the personal attachment that forms in the hearts and minds of the customers through their accumulated experience with that “brand”. These experiences contribute to increased consumer trust and loyalty and allow building strong relationships with the “brand”. By this way, “brands” promote the increase of shareholder value and establish a long-term advantage in the marketplace for organisations. Companies recognise that strong brands are and have been historically associated with accelerated revenue growth and improved returns to shareholders. That is why, each time more organisations focus their strategies on building powerful brands as they represent competitive advantage and they are a key success factor in creating value to the customer and at the same time value to the company. In this regard, this study intends to show how effective brand strategy and brand communication contribute to build brand equity and consequently create a strong brand. For this purpose, the case study of Navigator was chosen, being a good example to show how the brand has been managed to become a powerful brand in the premium office paper segment. Key words: Branding, Strong Brands, Brand Strategy, Brand Communication, Brand Equity, Navigator

碩士
銘傳大學
企業管理學系
104
This study had as its core to investigate the Effects of Brand Rarity and Stability on Brand-Engagement: Investigating of Online Brands. It could be highlighted that by analyzing such determinants and factors many companies can boost up gains in the business field. A quantitative approach was conducted to investigate the effects of specific areas on brands. An online questionnaire was applied to collect data and analyzed to obtain the outcomes. This allowed the participation of global perspectives which could assist to demonstrate the views of various individuals in the global market. Celebrity authenticity served as benchmarks to determine the factors affecting new brands in the global market. Results showed that brand attitude and brand engagement on celebrity authenticity were major dominant factors that affect brand engagement. It was also brought to light that specific areas related to talent played a significant role and had influential meaning on brands. Most of the outcomes indicated dominant areas that people had impact on celebrity’s talent and morality .Whereas stability and rarity were uncovered which was confirmed in this investigation. This research advances our understanding and assisted to have a deeper perspective at brands and how this is affected by other interesting components. This certainly served as a good determinant and possibilities in the business and marketing world. In addition, this investigation certainly proved beneficial results to major companies and other businesses specially when marketing new brands in the global domain. A data was collected and a total of 444 respondents were included, after we set up a questionnaire. We conducted data analysis with SPSS 18 and, for a better analyzing we separated our liker scale with our nominal scale factors.