Journal articles: 'British Information Service'

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Stephens, Andy. "The British National Bibliographic Service." Cataloging & Classification Quarterly 8, no. 3-4 (October 22, 1988): 155–63. http://dx.doi.org/10.1300/j104v08n03_12.

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Heyworth, Michael, and Isabel Holroyd. "The British Archaeological Bibliography." Antiquity 66, no. 251 (June 1992): 405–8. http://dx.doi.org/10.1017/s0003598x00081539.

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The Council for British Archaeology pioneered bibliographical information services and its British Archaeological Abstracts was the model for similar services in other European countries. A consortium of archaeological organizations has now been formed to produce a fully computerized bibliographical service which will be available in a variety of output formats.

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Magalhães, Rodrigo, and Madalena Sá Nogueira. "The British Council's Global Cataloguing Service." Information Development 1, no. 2 (April 1985): 89–93. http://dx.doi.org/10.1177/026666698500100205.

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Appleyard, Andrew. "British Library Document Supply: an information service fit for the future." Interlending & Document Supply 43, no. 1 (February 16, 2015): 9–13. http://dx.doi.org/10.1108/ilds-11-2014-0055.

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Purpose – The purpose of this study is to describe how the British Library Document Supply Service (BLDSS) is responding to changes in the provision of research content, redefining its services to suit varying audiences’ requirements and building on a flexible technology platform. Design/methodology/approach – This study is descriptive in nature. Findings – The British Library is responding well to the current competitive environment for Inter Library Loan (ILL) and document supply. Originality/value – This study includes an up-to-date assessment of the BLDSS and the changes, driven by the changing landscape, that are taking place.

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Allen, Chris, and June Davison. "Celebrating 10 years: The British Heart Foundation's Genetic Information Service." British Journal of Cardiac Nursing 14, no. 4 (April 2, 2019): 1–5. http://dx.doi.org/10.12968/bjca.2019.0020.

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Norman, Wendy V., Barbara Hestrin, and Royce Dueck. "Access to Complex Abortion Care Service and Planning Improved through a Toll-Free Telephone Resource Line." Obstetrics and Gynecology International 2014 (2014): 1–4. http://dx.doi.org/10.1155/2014/913241.

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Background. Providing equitable access to the full range of reproductive health services over wide geographic areas presents significant challenges to any health system. We present a review of a service provision model which has provided improved access to abortion care; support for complex issues experienced by women seeking nonjudgmental family planning health services; and a mechanism to collect information on access barriers. The toll-free pregnancy options service (POS) of British Columbia Women’s Hospital and Health Centre sought to improve access to services and overcome barriers experienced by women seeking abortion.Methods. We describe the development and implementation of a province-wide toll-free telephone counseling and access facilitation service, including establishment of a provincial network of local abortion service providers in the Canadian province of British Columbia from 1998 to 2010.Results. Over 2000 women annually access service via the POS line, networks of care providers are established and linked to central support, and central program planners receive timely information on new service gaps and access barriers.Conclusion. This novel service has been successful in addressing inequities and access barriers identified as priorities before service establishment. The service provided unanticipated benefits to health care planning and monitoring of provincial health care related service delivery and gaps. This model for low cost health service delivery may realize similar benefits when applied to other health care systems where access and referral barriers exist.

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Deo, Sunny. "Survey of senior frontline clinicians regarding the quality of information technology across the UK." British Journal of Healthcare Management 26, no. 9 (September 2, 2020): 220–26. http://dx.doi.org/10.12968/bjhc.2017.0075.

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Background/Aims The quality of information technology (IT) services is key to effective healthcare delivery. However, the high aspirations of health ministers for IT services in hospitals may not be aligned with clinicians' perceptions. This study aimed to assess frontline clinicians' perceptions of the quality of IT services in their institutions. Methods The British Orthopaedics Directors Society online forum was used to invite a group of trauma and orthopaedic clinical leads from a range of hospitals to complete a short questionnaire regarding their perceptions of IT service quality in their practice. Results Negative perceptions of IT service quality were found to be common, with 45% of respondents rating their trusts' overall IT quality as poor or very poor. Of these, 13% deemed their trust's IT service quality to be so poor as to put patients at increased risk. Wide disparities were also reported between respondents' ratings of IT infrastructure quality and institutional responsiveness to concerns. Conclusions This small initial evaluation highlights concerning variations in clinicians' perceptions of IT service quality across different trusts. It also suggests the need for further, more detailed assessment and monitoring of IT quality improvement, for which the same questionnaire method may be useful.

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WILLIS, ROSALIND, PRIYA KHAMBHAITA, PATHIK PATHAK, and MARIA EVANDROU. "Satisfaction with social care services among South Asian and White British older people: the need to understand the system." Ageing and Society 36, no. 7 (June 1, 2015): 1364–87. http://dx.doi.org/10.1017/s0144686x15000422.

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ABSTRACTNational surveys show that people from minority ethnic groups tend to be less satisfied with social care services compared with the white population, but do not show why. Research indicates that barriers to accessing services include lack of information, perceptions of cultural inappropriateness and normative expectations of care. Less research has examined the experience of minority ethnic service users after they access services. This study conducted in-depth interviews with 82 South Asian and White British service users and family carers, the majority of whom were older people. Thematic analysis was used. The key theme was understanding the social care system. Participants with a good understanding of the system were more able to adapt and achieve control over their care. Participants with a poor understanding were uncertain about how to access further care, or why a service had been refused. More White British than South Asian participants had a good understanding of the system. There was more in common between the South Asian and White British participants' experiences than might have been expected. Language was an important facilitator of care for South Asian participants, but ethnic matching with staff was less important. Recommendations include better communication throughout the care process to ensure service users and carers have a clear understanding of social care services and hence a better experience.

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Anne Epp, Mary. "Library services to Canadian college students with print disabilities." Library Hi Tech 17, no. 2 (June 1, 1999): 189–96. http://dx.doi.org/10.1108/07378839910275849.

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Post‐secondary students with print disabilities (blindness, visual impairments, learning disabilities, physical handicaps) need information access to learning resources in alternate formats such as Braille, electronic text, large print, taped books, and tactile graphics. British Columbia College and Institute Library Services (CILS) is a provincial clearinghouse for resources for students and faculty with print impairments. CILS supplies resources tocomply with the “duty to accommodate” under Canadian Human Rights legislation. As a coordinated service, CILS provides services by direct loans, interlibrary loans with partner agencies, and production of new alternate format materials. This article describes the range of services and technological applications that are used to locate and produce resources to accommodate the students’ needs.

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Kotarski, Rachael, and Torsten Reimer. "Making Everything Available. British Library Research Services and Research Data Strategy." International Journal of Digital Curation 13, no. 1 (December 27, 2018): 161–69. http://dx.doi.org/10.2218/ijdc.v13i1.605.

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The way that researchers generate, analyse and share information keeps evolving at a rapid pace. To ensure that it is well equipped to serve its global user base for years to come, the British Library is transforming the way it works too, from the physical buildings to its digital service portfolio. One key programme, Everything Available, will ensure the Library’s continued support for research with services to enable access to information in an open and timely manner. This paper will describe the activities planned within Everything Available, with a particular focus on the aims of the Library’s recently refreshed Research Data Strategy. It will give an insight into the challenges and opportunities faced by a National Library in providing relevant services in an ‘open’ world.

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Appleyard, Andy. "British Library document supply – a fork in the road." Interlending & Document Supply 38, no. 1 (February 23, 2010): 12–16. http://dx.doi.org/10.1108/02641611011025307.

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PurposeThis paper seeks to provide an overview of recent developments within the British Library's document supply service and offer an insight into future plans.Design/methodology/approachThe paper takes the form of a general review.FindingsThe British Library Document Supply Centre (BLDSC) has made tremendous gains in optimising the service in its current guise. As with similar organisations, challenges are presenting themselves that require a completely new look at the way the business model is designed. Although the long‐term plan is not completely formed, this paper aims to give an insight into current thinking.Originality/valueThe paper spells out the improvement strategy that the BL has adopted for document supply in the light of the worldwide decline.

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JENNINGS, N. R., P. FARATIN, M. J. JOHNSON, T. J. NORMAN, P. O'BRIEN, and M. E. WIEGAND. "AGENT-BASED BUSINESS PROCESS MANAGEMENT." International Journal of Cooperative Information Systems 05, no. 02n03 (June 1996): 105–30. http://dx.doi.org/10.1142/s0218843096000051.

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This paper describes work undertaken in the ADEPT (Advanced Decision Environment for Process Tasks) project towards developing an agent-based infrastructure for managing business processes. We describe how the key technology of negotiating, service providing, autonomous agents was realized and demonstrate how this was applied to the BT (British Telecom) business process of providing a customer quote for network services.

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Davies, RM, K. Anderson, and A. Iqbal. "The Organisation and Management of Hand Trauma Presenting to Plastic Surgical Services in the British Isles." Bulletin of the Royal College of Surgeons of England 95, no. 7 (July 1, 2013): 1–4. http://dx.doi.org/10.1308/147363513x13690603821062.

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The workload of any trauma service varies considerably over short time periods. This is as true for hand trauma as it is for any other trauma specialty. however, the resources to manage the trauma caseload are relatively fixed. The aim of our study was to investigate the optimum way to manage hand trauma given its unpredictable workload. This information could be used to improve the efficiency of our local service and construct guidelines for other services to supplement the current guidance in circulation.

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Kataman, Dmitriy O. "The British Youth Service in 1990–2010." Vestnik Tomskogo gosudarstvennogo universiteta, no. 462 (2021): 116–20. http://dx.doi.org/10.17223/15617793/462/15.

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The present article examines the modernization of the Youth Service – a specific instrument in the implementation of state policy in the sphere of youth socialization in the UK. The author aimed to reveal the causes of modernization, which was achieved after the analysis of statutory documents of British authorities concerning young people and children; information taken from the British government’s official website about cooperation with voluntary organizations; works of foreign and national authors: experts in the implementation of state policy in the sphere of youth socialization – Anthony Giddens and Tom Wiley; researchers of the evolution of youth policy in foreign countries in the second half of the 20th century – A.A. Popov and V.S. Efimov, and researchers of the history of the British Youth Service creation – S.V. Fomenko and Graham Brotherton. Despite the existing opinion about the ultimate formation of a “democratic approach” to the evaluation of the place and role of young people in society by the middle of the 1990s, the author tends to consider the middle of the 1990s not as the end, but as the beginning of the rethinking of the British government’s position towards young people. As a result, the efforts of state and non-state social services began to focus on assistance not only to youth from the “risk group”, but also to such categories of young people which are oriented to active work, study, professional growth. Hence, the specific instrument of state policy implementation in the sphere of British youth socialization – the Youth Service – had also exercised radical modernization in 1990–2010. Among the reasons for the modernization, the author reckons the following: (1) the shift of youth policy emphasis from teenagers and young people towards infancy according to the loss of personal life benchmarks together with the lack of the “ontological security” feeling; (2) the extension in the domain of government’s actions on youth problems in a “horizontal” direction. In the author’s opinion, the first reason contributed to the legislative recognition of such a phenomenon as Children’s and Youth Trusts, which at the beginning of the 2000s opened a perspective for the development of an intersectoral approach in the solution of youth problems at the local level and led the trusts to become the major structure, at the local level, that operates a contact between various agencies influencing the youth socialization process. The second reason removed the sole responsibility of the Department of Education for the implementation of state youth policy allocating it between other departments.

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Beynon-Davies, P. "Information management in the British national health service: The pragmatics of strategic data planning." International Journal of Information Management 14, no. 2 (April 1994): 84–94. http://dx.doi.org/10.1016/0268-4012(94)90028-0.

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Gould, Sara. "UK theses and the British Library EThOS service: from supply on demand to repository linking." Interlending & Document Supply 44, no. 1 (February 15, 2016): 7–13. http://dx.doi.org/10.1108/ilds-10-2015-0033.

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Purpose – This paper aims to describe the transition of EThOS, the British Library’s E-Theses Online service, from its original role as a transactional document supply service to the service seen today where it forms part of the UK’s network of institutional repositories, open access and still-developing research funder mandates. Design/methodology/approach – The constituent parts of the EThOS service are described, and an analysis is given of the development of open access repositories, electronic theses and the way that PhD theses have become an important resource for cutting-edge research content for researchers worldwide. Findings – The value of doctoral theses for researchers continues to grow and be recognised. Many UK institutions have moved to mandatory open deposit of electronic theses, and many are digitising their older print thesis collections. Public funders are starting to track open deposit of the theses they fund; and research organisations are analysing the full UK metadata collection to understand trends in PhD research areas.

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Murray, Mike. "521 The Effects of Privatization of British and Scottish Public Extension Programs on Agricultural Information Delivery and Technology Transfer." HortScience 35, no. 3 (June 2000): 485A—485. http://dx.doi.org/10.21273/hortsci.35.3.485a.

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The British and Scotish public extension programs are currently “privatized,” after a decade-long process aimed at this objective. While the British system is owned by a private corporation, the Scotish one is still operated by a public entity. In both situations, information is not freely dispensed, but sold through a subscription process. For a fee, a basic level of service, including newsletters, production/marketing/farm management bulletins, and a limited amount of telephone time with disciplinary/commodity experts, is provided. For an additional fee, farm visits or problem diagnostic services can be secured. The government is one of the largest customers in both systems, funding major “public good” natural resource projects, rural reviatization projects, and agricultural sector job re-training programs. This has significantly impacted the way that information is obtained and delivered to primary producers. These issues, and their implications, will be discussed in this presentation.

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Smith, Jason J., Rebecca J. Mallard-Smith, Victoria Beattie, and David K. Beattie. "Use of Information Technology in General Practice." Journal of the Royal Society of Medicine 96, no. 8 (August 2003): 395–97. http://dx.doi.org/10.1177/014107680309600808.

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The internet and NHS Net are used increasingly in UK general practice. A questionnaire survey conducted in southern England examined these applications. 77 (55%) of 141 practices responded. Of these, 71 were connected to one or other service and 27 offered a practice website. Only a small minority used a website for direct patient booking or access to pathology results. Moreover, among those with a practice website, none paid the necessary attention to data security. The survey revealed some fundamental misunderstandings that may partly account for the slow uptake of these technologies in British general practice.

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Babor, E., B. R. Ballinger, and G. W. Fenton. "Influences on psychotropic drug prescription in a psychiatric service." Psychiatric Bulletin 20, no. 7 (July 1996): 406–9. http://dx.doi.org/10.1192/pb.20.7.406.

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Prescriptions for psychotropic drugs for in-patients in the Dundee Psychiatric Service were studied for three five-month periods in 1991, 1992 and 1993 using computer data and drug sheets. Information about Journal advertising and advice to doctors was obtained for the same period. A possible effect of Journal advertising was detected in the first year but there was no further Increase in the second year in the total of prescriptions. Information is presented of a similar survey in 1975 and 1976. A high proportion of prescriptions was for formulary drugs and doctors rated the British National Formulary as the strongest influence on their prescribing.

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Hadlow, Martin. "‘No Propaganda Will Be Broadcast’: The Rise and Demise of Australian Military Broadcasting." Media International Australia 150, no. 1 (February 2014): 77–82. http://dx.doi.org/10.1177/1329878x1415000117.

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Radio broadcasting has played an important role as a medium of information, news and entertainment for Australian military personnel in wartime and conflict situations. However, while many nations have comprehensive units tasked to the full-time provision of broadcasting services, such as the Armed Forces Radio and Television Service (AFRTS) in the United States and the British Forces Broadcasting Service (BFBS) in the United Kingdom, Australia has relied on more ad hoc measures. As contingencies have required, the Australian military has introduced radio broadcasting elements into its table of organisation, the most comprehensive having been the Australian Army Amenities Service (AAAS) during World War II. Now, in a new technological era, perhaps specialised radio for troops will fade completely from the agenda.

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French, Sonia. "Art library services in public libraries." Art Libraries Journal 12, no. 3 (1987): 12–15. http://dx.doi.org/10.1017/s030747220000523x.

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The mixed fortunes of art, and of subject specialisation, in British public libraries in recent years is compared to the situation in Denmark where librarianship in the service of art has as its main focus the good of the people. The principles which give art librarianship its own integrity are reiterated and the gradual invasion of public library services by the commercial ethic is rejected. Art librarianship can still achieve new successes, and some of these are noted. The scope for new initiatives which the public library service offers is recognised and new areas for development are suggested, modelled on the international network of Music Information Centres.

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McKee, Martin, and Laurent Chenet. "Informing the market: The strengths and weaknesses of information in the british national health service." Health Care Analysis 5, no. 2 (June 1997): 149–56. http://dx.doi.org/10.1007/bf02678420.

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Oppenheim, Charles, Philip Redmond Drew, Patricia Layzell Ward, Ian M. Johnson, Linda Kerr, Ian Haydock, and Andrew Dalgleish. "Book Reviews." Library and Information Research 22, no. 72 (October 26, 2013): 38–45. http://dx.doi.org/10.29173/lirg346.

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Librarianship and information work worldwide 1998 Maurice Line, Graham Mackenzie, Paul,Sfarges (eds.) Handbook of special librarianship and information work Alison Scammell (ed.) Survey of library services to schools and children in the UK Claire Creaser and Alison Murphy Modelling use at individual service points Claire Creaser Library and information studies: research and professional i practice (Proceedings of 2nd British-Nordic Conference 1997) Micheline Beaulieu, Elisabah Davenport, Nils Ole Pors Thesaurus construction and use: a practical manual Jean Aitchison, Alan Gilchrist, David Bawden Going online, CD-ROM and the Internet Phil Bradley The Internet for library and information serrice professionals Andy Dawson

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Stevens, Mary N. "The Application of Leadership and Management Principles and Strategies to an Information Service—The British Council Management Information Centre, Mombasa." Science & Technology Libraries 23, no. 2-3 (July 1, 2002): 139–44. http://dx.doi.org/10.1300/j122v23n02_17.

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McClure, Ben, and Keith Reid. "PERCEIVE – Patterning Employment, Race, and Clinical Experience In Violence against Employees." BJPsych Open 7, S1 (June 2021): S332—S333. http://dx.doi.org/10.1192/bjo.2021.873.

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AimsPERCEIVE is a service evaluation counting whether nurse demographics correlate with reported subjection to violence and verbal aggression. The setting was a large mental health, learning disability and neuropsychiatry NHS trust in England. This continues our work to understand correlations reported in the literature between temporary staff and violence.MethodWe consulted the Caldicott, legal, equality & diversity, teams and gained service evaluation permission SER-19-031 from CNTW R&D department. We briefly consulted with staff regarding themes relevant to temporary nurse workers. They expressed concern that staff perceived to be “other” would be at more risk.Employees’ age, ethnicity, employment status, nationality, length of service and seniority are routinely collected for the running of the trust. Therefore, these were anonymously collated then cross-referenced with violence and aggression incident reports (VA IR1s). Chi-squared was used to identify statistical significance. Ethno-national status was taken from self-report. We could not control for hours worked nor could we get agency staff demographic data.We compared “exposure to at least one violent incident” in June, July and August 2019 against the following demographic categories:Substantive vs bank staffBand 5 and above vs band 4 and belowStaff with < 1 year of service vs staff with ≥ 1 year of service“White British” staff vs Non-“White British” staff“British” staff on self-report vs “Non-British” staffAge ≤30 years vs ≥ 31yearsA minimum of 1682 nursing staff were analysed for each category in each month.ResultSubstantive staff, “White British”, “British”, younger, and staff of shorter employment length had greater frequencies of at least one VA IR1s compared to the complementary groups. Length of service was significant only in two months but judged significant overall. There was no statistically significant correlation with seniority. Substantive staff have three times the risk vs bank staff, perhaps mediated by hours worked. Other risk ratios were in the region x1.2 to x1.8.ConclusionBeing British, White British, younger, less experienced or substantive staff correlate with subjection to reported aggression. This did not fit with staff speculation during consultation. Survival effects may be relevant. We are working to get more detailed information. Induction may help reduce aggression against newer staff.

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Hill, M. W. "The International Component of Reference Work at the Science Reference and Information Service, The British Library." Reference Librarian 7, no. 17 (October 1987): 155–60. http://dx.doi.org/10.1300/j120v07n17_15.

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Day, Alan. "The British Library 1973–1994: An Outsider's View." Alexandria: The Journal of National and International Library and Information Issues 7, no. 3 (December 1995): 139–54. http://dx.doi.org/10.1177/095574909500700302.

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Formed in 1973 from a number of diverse institutions and enterprises, some of them long established, and all contributing in some way to the national library service, the British Library has successfully achieved a corporate identity. Its reputation is based upon formidable achievements in all areas associated with the responsibilities of the national library, traditional and non-traditional – in the provision of current and historical research materials in all disciplines, in the bibliographic control of the nation's current printed output, in pioneering information services, in sponsoring research, and in becoming a major centre for the electronic capture, storage and transmission of documents to remote users. It has however in the last ten years been bedevilled by the endless delays in, and rising costs of, the construction of its badly needed St Pancras building for accommodating the London-based reference collections and services; these have given rise to public concern and to official scrutinies, while the move from the present reading rooms has itself been opposed by organized groups of users. Only part of the original plan will be realized. The library has issued a series of strategic planning documents setting out its plans and intentions, each one adapted to the circumstances at the time, and also commissioned a study which has challenged traditional assumptions concerning collecting and retention policies.

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Guo, Danny, Nam Phan, Kendall Ho, John Pawlovich, and Neil Kitson. "Clinical Texting Among Medical Trainees of the University of British Columbia." Journal of Cutaneous Medicine and Surgery 22, no. 4 (February 7, 2018): 384–89. http://dx.doi.org/10.1177/1203475418758292.

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We believe cellphone text messages are commonly used in medical practice whether in rural or urban settings and that clinical photos are often attached to them. Our interest is the use of this technology to provide dermatology service to rural and remote British Columbia. Concern has been expressed about the security of confidential information and adequacy of privacy protection in such an application. We have found little published information about the extent of texting in rural and remote settings (and none in our jurisdiction) or the number and nature of privacy breaches that have actually occurred as a result. To obtain such information, we first set out to survey medical practitioners about their actual use. The results reported here are from medical trainees enrolled with the University of British Columbia who are in both rural and urban settings.

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Arnold-Smith, Lydia, and Henry G. Harder. "Experiences of Medical Advisors in the Workers' Compensation System in British Columbia." International Journal of Disability Management 2, no. 1 (March 1, 2007): 18–26. http://dx.doi.org/10.1375/jdmr.2.1.18.

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AbstractAttending physicians and medical advisors, physicians contracting their services to the Workers' Compensation Board, have key roles in assisting injured workers to return to work. A literature review of the role of the physician in the compensable return to work process reveals a lack of information regarding the experiences of medical advisors. This descriptive phenomenological study was undertaken to explore the lived experiences of four medical advisors in a northern rural service delivery location. The purpose of the research was to gain an understanding of the medical advisors' experiences in the compensable return to work process and in the compensation system. Analysis of the interview data revealed a central theme of commitment to quality medical care for injured workers, along with three major themes and several minor themes subsumed within the major concepts: providing medical opinions — requiring factual information, clarifying the diagnosis, no previous relationship with worker, categories of injuries; working with attending physicians and specialists — building relationships, evidence based treatment plans, role of the attending physician, role of the medical advisor; and, working within the workers' compensation environment — structure and policies, expedited services, and case management/team environment. This research report presents the central theme as the foundation through which the major themes are interconnected. This study does not generalise to all medical advisors, but relays stories that contain the essence of a lived experience.

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Seidler, Valentin. "Institutional Copying in the 20th Century: The Role of 14,000 British Colonial Officers." Journal of Contextual Economics 137, no. 1-2 (March 1, 2017): 93–119. http://dx.doi.org/10.3790/schm.137.1-2.93.

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Did individual British officers determine the institutional development of former colonies? The article presents a new research program into institutional reform and economic development based on a new dataset f 14,000 biographical entries of senior colonial officers in 54 British colonies between 1939 and 1966. The rich data permit a new methodological approach towards the question of how institutions are copied into countries. It puts a radical focus on the individual actors involved in the institutional reforms before independence. The article discusses fundamental information on the British colonial service and presents preliminary analyses from within the new research agenda. JEL Codes: B52, H83, N40, O43, O17, O19, P48

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Pilling, Stella. "Putting the customer first: Total Quality and customer service at the British Library Document Supply Centre." Interlending & Document Supply 24, no. 2 (June 1996): 11–16. http://dx.doi.org/10.1108/02641619610155157.

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WRIGHT, O. J. "BRITISH REPRESENTATIVES AND THE SURVEILLANCE OF ITALIAN AFFAIRS, 1860–70*." Historical Journal 51, no. 3 (September 2008): 669–87. http://dx.doi.org/10.1017/s0018246x08006961.

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ABSTRACTDuring the nineteenth century the British consular service was often dismissed as an organization with purely commercial responsibilities. A succession of governments and diplomats insisted upon this notion, despite the fact that at certain times both relied very much on consular officials for information on foreign affairs. This dependence was especially evident in Italy during the decade after 1860, when British leaders had lent their moral and diplomatic support to the creation of the modern Italian state against considerable international opposition. During this period their desire not to see the achievement undone led them to maintain a close watch on Italian affairs. The contribution made in this area by the consular service, and the manner in which it was reorganized in response to Italian unification, show how such a role could take priority over its other functions. Although this state of affairs was no doubt exceptional on account of the remarkable level of British interest in the Unification of Italy, it nonetheless provides a clear demonstration of how the organization could be used under certain circumstances. The extent to which British consuls were used to monitor affairs in post-unification Italy also encourages reflection upon the widespread view that British foreign policy rejected interventionism in favour of isolation from European affairs during the 1860s.

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Trotter, S. D. "Measuring the Quality of Service: A Note on British Rail's 'Q-Statistic'." Journal of the Operational Research Society 38, no. 1 (January 1987): 65. http://dx.doi.org/10.2307/2582523.

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Trotter, S. D. "Measuring the Quality of Service: A Note on British Rail's ‘Q-Statistic’." Journal of the Operational Research Society 38, no. 1 (January 1987): 65–73. http://dx.doi.org/10.1057/jors.1987.8.

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Eke, Helen, Tamsin Ford, Tamsin Newlove-Delgado, Anna Price, Susan Young, Cornelius Ani, Kapil Sayal, Richard M. Lynn, Moli Paul, and Astrid Janssens. "Transition between child and adult services for young people with attention-deficit hyperactivity disorder (ADHD): findings from a British national surveillance study." British Journal of Psychiatry 217, no. 5 (June 4, 2019): 616–22. http://dx.doi.org/10.1192/bjp.2019.131.

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BackgroundOptimal transition from child to adult services involves continuity, joint care, planning meetings and information transfer; commissioners and service providers therefore need data on how many people require that service. Although attention-deficit hyperactivity disorder (ADHD) frequently persists into adulthood, evidence is limited on these transitions.AimsTo estimate the national incidence of young people taking medication for ADHD that require and complete transition, and to describe the proportion that experienced optimal transition.MethodSurveillance over 12 months using the British Paediatric Surveillance Unit and Child and Adolescent Psychiatry Surveillance System, including baseline notification and follow-up questionnaires.ResultsQuestionnaire response was 79% at baseline and 82% at follow-up. For those aged 17–19, incident rate (range adjusted for non-response) of transition need was 202–511 per 100 000 people aged 17–19 per year, with successful transition of 38–96 per 100 000 people aged 17–19 per year. Eligible young people with ADHD were mostly male (77%) with a comorbid condition (62%). Half were referred to specialist adult ADHD and 25% to general adult mental health services; 64% had referral accepted but only 22% attended a first appointment. Only 6% met optimal transition criteria.ConclusionsAs inclusion criteria required participants to be on medication, these estimates represent the lower limit of the transition need. Two critical points were apparent: referral acceptance and first appointment attendance. The low rate of successful transition and limited guideline adherence indicates significant need for commissioners and service providers to improve service transition experiences.

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Raleigh, Veena S., Robert Irons, Emma Hawe, Sarah Scobie, Adrian Cook, Rachel Reeves, Ann Petruckevitch, and Juliette Harrison. "Ethnic variations in the experiences of mental health service users in England." British Journal of Psychiatry 191, no. 4 (October 2007): 304–12. http://dx.doi.org/10.1192/bjp.bp.106.032417.

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BackgroundMinority ethnic groups in the UK are reported to have a poor experience of mental health services, but comparative information is scarce.AimsTo examine ethnic differences in patients' experience of community mental health services.MethodTrusts providing mental health services in England conducted surveys in 2004 and 2005 of users of community mental health services. Multiple regression was used to examine ethnic differences in responses.ResultsAbout 27 000 patients responded to each of the surveys, of whom 10% were of minority ethnic origin. In the 2004 survey, age, living alone, detention and hospital admissions were stronger predictors of patient experience than ethnicity Self-reported mental health status had the strongest explanatory effect. In the 2005 survey, the main negative differences relative to the White British were for Asians.ConclusionsEthnicity had a smaller effect on patient experience than other variables. Relative to the White British, the Black group did not report negative experiences whereas the Asian group were most likely to respond negatively. However, there is a need for improvements in services for minority ethnic groups, including access to talking therapies and better recording of ethnicity.

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Winkworth, Ian, Geoffrey Smith, Cliff McKnight, David Haynes, and Steve Morgan. "Book Reviews." Library and Information Research 19, no. 63 (October 26, 2013): 34–41. http://dx.doi.org/10.29173/lirg416.

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Sumsion, John, Berridge, Pamela and Creaser, Claire. LISU Annual library statistics 1994 Martin, Murray S (Editor). Library finance: new needs, new models. Pullinger, David. The Super Journal Project: electronic journals on Super JANET. Penn, I.A., Pennix, G and Coulson, J. Records management handbook. British Library. Business Information Research Service. Sources of European economic and business information. Basch, Reva (Editor). Electronic information delivery: ensuring quality and value. Hamilton, Feona: Current awareness current techniques.

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Black, Jeremy. "A Failed Attempt at Censorship: the British Diplomatic Service and Pöllnitz's Histoire secrette de la Duchesse d'Hanover." Quaerendo 18, no. 3 (1988): 211–17. http://dx.doi.org/10.1163/157006988x00123.

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Cheung, Iva W., Diego S. Silva, Kimberly J. Miller, Erin E. Michalak, and Charles H. Goldsmith. "A qualitative study of clinicians’ perspectives on independent rights advice for involuntary psychiatric patients in British Columbia, Canada." PLOS ONE 16, no. 3 (March 18, 2021): e0247268. http://dx.doi.org/10.1371/journal.pone.0247268.

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Background In British Columbia (BC), Canada, clinicians are responsible for giving involuntary psychiatric patients rights information upon admission. Yet an investigation by the BC Office of the Ombudsperson found that clinicians are not always fulfilling this responsibility. The Ombudsperson recommended that the provincial government fund an independent body to give rights advice to patients. Methods To understand how clinicians feel about this recommendation, focus groups of clinicians who may give psychiatric patients rights information (n = 81) were conducted in Vancouver, BC, to probe their attitudes toward independent rights advisors. The focus group transcripts were thematically analyzed. Results Most clinicians believe that giving rights information is within their scope of practice, although some acknowledge that it poses a conflict of interest when the patient wishes to challenge the treatment team’s decisions. Participants’ chief concerns about an independent rights-advice service were that (a) patients may experience a delay in receiving their rights information, (b) integrating rights advisors into the workflow would complicate an already chaotic admission process, and (c) more patients would be counselled to challenge their hospitalization, leading to an increased administrative workload for clinical staff. However, many participants believed that independent rights advisors would be a positive addition to the admission process, both allowing clinicians to focus on treatment and serving as a source of rights-related information. Conclusions Participants were generally amenable to an independent rights-advice service, suggesting that the introduction of rights advisors need not result in an adversarial relationship between treatment team and patient, as opponents of the proposal fear. Clearly distinguishing between basic rights information and in-depth rights advice could address several of the clinicians’ concerns about the role that independent rights advisors would play in the involuntary admission process. Clinicians’ and other stakeholders’ concerns should be considered as the province develops its rights-advice service.

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Woof, Victoria G., Helen Ruane, Fiona Ulph, David P. French, Nadeem Qureshi, Nasaim Khan, D. Gareth Evans, and Louise S. Donnelly. "Engagement barriers and service inequities in the NHS Breast Screening Programme: Views from British-Pakistani women." Journal of Medical Screening 27, no. 3 (December 2, 2019): 130–37. http://dx.doi.org/10.1177/0969141319887405.

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Objectives Previous research has largely attempted to explore breast screening experiences of South Asian women by combining opinions from Pakistani, Bangladeshi, and Indian women. This research often fails to reach the most underserved sub-groups of this population, with socioeconomic status not routinely reported, and English fluency being a participation requirement. With uptake low amongst British-Pakistani women, this study explores the experiences these women encounter when accessing the NHS Breast Screening Programme. Methods 19 one-to-one semi-structured interviews were carried out with British-Pakistani women from East Lancashire, UK. 14 interviews were conducted via an interpreter. Results Data were analysed using thematic analysis. Three themes were identified: ‘Absence of autonomy in screening and healthcare access’ describes how currently the screening service does not facilitate confidentiality or independence. Access requires third-party intervention, with language barriers preventing self-expression. ‘Appraisal of information sources’ makes distinctions between community and NHS communication. Whereas community communication was invaluable, NHS materials were deemed inaccessible due to translation incongruences and incomprehensible terminology. ‘Personal suppositions of breast screening’ explores the subjective issues associated with disengagement, including, the cultural misalignment of the service, and perceiving screening as a symptomatic service. Conclusions British-Pakistani women face some unique challenges when accessing breast screening. To promote uptake, the service needs to address the translation of screening materials and optimize upon community networks to disseminate knowledge, including knowledge of the screening environment within the context of culture to promote informed choice about attendance.

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Barnes, Richard C., and Stephen Earnshaw. "Mental illness in British newspapers (or My Girlfriend is a Rover Metro)." Psychiatric Bulletin 17, no. 11 (November 1993): 673–74. http://dx.doi.org/10.1192/pb.17.11.673.

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The main source of topical information in most parts of the world is through the mass media – principally newspapers and television. Television news and current affairs have a duty to remain impartial, as they provide a service for the whole population. Newspapers, on the other hand, have a greater journalistic and editorial freedom as they target subgroups. British newspapers are currently being scrutinised as to how they report both factual and speculative information of a general kind. At the same time there seems to be an increase in their interest in psychological matters. However, work on newspaper reporting of psychiatric disorders (Day & Page, 1986; Matas et al, 1986) has shown that the mentally ill are usually portrayed in a rather negative light with few positive images.

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Askari, A., and I. Shergill. "Patient information leaflets for extracorporeal shock wave lithotripsy: questionnaire survey." JRSM Short Reports 3, no. 5 (May 2012): 1–5. http://dx.doi.org/10.1258/shorts.2012.011163.

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Summary Objectives To compare the level of information provided in extracorporeal Shock wave lithotripsy (ESWL) patient information leaflets in the London and East of England Deaneries Design All trusts in the London and East of England Deanery who offer an ESWL service were contacted and leaflets were compared Setting London and East of England Deanery Participants Alan Askari, Iqbal Shergill Main outcome measures Examination of key information that was communicated to ESWL patients via leaflets Results 12 trusts responded across the two deaneries. There was significant variation in the amount of information provided in the leaflets with some leaflets not containing an adequate level of instruction or information to patients Conclusions The authors propose that a national standardised information leaflet should be incorporated with the British Association of Urological Surgeons (BAUS) procedure specific information leaflet for ESWL procedures

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Lowery, John. "Going one step further — The British Library joins the ranks of free Internet Service Providers (ISPs)." VINE 30, no. 3 (March 2000): 35–40. http://dx.doi.org/10.1108/eb040760.

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Jacobs, N., J. Woodfield, and A. Morris. "Using local citation data to relate the use of journal articles by academic researchers to the coverage of full‐text document access systems." Journal of Documentation 56, no. 5 (October 1, 2000): 563–81. http://dx.doi.org/10.1108/eum0000000007128.

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The methodology and findings are presented of an empirical study comparing local citation patterns with the holdings lists of a number of sources of journal articles. These sources were the British Library Document Supply Centre (BLDSC) and the BL inside service, library holdings, ProQuest Direct, SearchBank, EiText and a linking system including both the Geobase database and the BLDSC. The value of local citation figures is discussed, as is the concept of a “core” of journal titles, from both theoretical and practical perspectives. Using these figures to represent the local use of journal articles, the coverage of the document sources was found to vary widely. Unsurprisingly, the BLDSC was found to offer the widest coverage. Newer, electronic systems generally fared less well, but may offer other advantages.

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Eyawo, Oghenowede, Mark W. Hull, Kate Salters, Hasina Samji, Angela Cescon, Paul Sereda, Viviane D. Lima, et al. "Cohort profile: the Comparative Outcomes And Service Utilization Trends (COAST) Study among people living with and without HIV in British Columbia, Canada." BMJ Open 8, no. 1 (January 2018): e019115. http://dx.doi.org/10.1136/bmjopen-2017-019115.

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PurposeThe Comparative Outcomes And Service Utilization Trends (COAST) Study in British Columbia (BC), Canada, was designed to evaluate the determinants of health outcomes and health care services use among people living with HIV (PLHIV) as they age in the period following the introduction of combination antiretroviral therapy (cART). The study also assesses how age-associated comorbidities and health care use among PLHIV may differ from those observed in the general population.ParticipantsCOAST was established through a data linkage between two provincial data sources: The BC Centre for Excellence in HIV/AIDS Drug Treatment Program, which centrally manages cART dispensation across BC and contains prospectively collected data on demographic, immunological, virological, cART use and other clinical information for all known PLHIV in BC; and Population Data BC, a provincial data repository that holds individual event-level, longitudinal data for all 4.6 million BC residents. COAST participants include 13 907 HIV-positive adults (≥19 years of age) and a 10% random sample inclusive of 516 340 adults from the general population followed from 1996 to 2013.Findings to dateFor all participants, linked individual-level data include information on demographics, health service use (eg, inpatient care, outpatient care and prescription medication dispensations), mortality, and HIV diagnostic and clinical data. Publications from COAST have demonstrated the significant mortality reductions and dramatic changes in the causes of death among PLHIV from 1996 to 2012, differences in the amount of time spent in a healthy state by HIV status, and high levels of injury and mood disorder diagnosis among PLHIV compared with the general population.Future plansTo capture the dynamic nature of population health parameters, regular data updates and a refresh of the data linkage are planned to occur every 2 years, providing the basis for planned analysis to examine age-associated comorbidities and patterns of health service use over time.

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Morgan, Kevin. "Communist history, police history and the archives of British state surveillance." Twentieth Century Communism 17, no. 17 (September 1, 2019): 67–89. http://dx.doi.org/10.3898/175864319827751321.

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In Britain as in other countries security service files have come to provide an important resource for the writing of communist history. This paper discusses some of practical, ethical and methodological challenges they pose for historians. In Britain the selective release of small batches of redacted files was undertaken from the 1990s as part of the post-Cold War rebranding of the MI5 state security service. No meaningful public consultation took place regarding the principles governing the release of these materials. Nor were details made available of the scope of state surveillance or of the individuals and organisations subjected to it. The lack of transparency and accountability was compounded by the asymmetry between observers and observed and the withholding of information regarding the identities, associations and career histories of security operatives. Drawing on published and unpublished examples, the paper characterises this as a project for the 'securitisation' of communist and wider left history: one that seeks to validate MI5's past and continuing role by accentuating issues of espionage while filtering and in many cases destroying evidence of the routine surveillance of political and social movement activism.

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Needham, Christopher D. "Book Reviews : Stephens, Andy The history of the British National Bibliography, 1950-1973. 1994, Boston Spa: The British Library National Bibliographic Service, xv, 159pp, £19.95, ISBN 0 7123 1069 X." Journal of Librarianship and Information Science 27, no. 3 (September 1995): 172–73. http://dx.doi.org/10.1177/096100069502700307.

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Elkapalli, Kumaraswamy. "Sociology of Work and Occupations Structure and Trends." GIS Business 14, no. 4 (July 5, 2019): 170–80. http://dx.doi.org/10.26643/gis.v14i4.5752.

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Today the nature of work has been changed, industries in the traditional sense ie, manufacturing material goods and services with the help of machines and mechanical work power have been reduced in number with automation, computerization, subcontracting, out-sourcing the number of work has been falling in large industries rapidly with information revolution, most of the service provided with computerized processing and there is no need of any large number of workers for eg. WNS specialized airline management firm working from pune and Mumbai, can do the either back office airline management function of British AirWays. Some other association many be specified in human resources related function like payroll and pension management and its clients may include big corporate, like Motorola, Pfizer which offer arrange of outscoring services to clients world wads for example A multinational company spectra mind provides a number of services like e-mail management accounting services and knowledge acquisition.

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Khunkhun, Inderpreet, and Bonnie Fournier. "Newly Arrived South Asian Students’ Experience with the Canadian Healthcare System." Journal of Comparative & International Higher Education 13, no. 2 (May 7, 2021): 53–64. http://dx.doi.org/10.32674/jcihe.v13i2.2138.

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In this article, we report on the experiences of newly arrived South Asian international students (undergraduate and graduate levels) with accessing healthcare services in a small town setting in British Columbia, Canada. The objective of the study was to better understand the barriers and facilitators of accessing healthcare services. We used a qualitative design with an exploratory approach and conducted 8 semi-structured interviews with South Asians students that had newly arrived in the city of Kamloops and had been enrolled at Thompson Rivers University (TRU) for less than 12 months. Findings included barriers such as needing more information during on campus orientation, inefficiencies of the healthcare system, and accessing healthcare service. Facilitators of accessing healthcare services included attending campus orientation, having a curiosity, and a social support system. These findings provide new knowledge regarding the barriers and facilitators of accessing healthcare in Canada. In order to better meet the needs of international students programs and services must be tailored to this unique group of students.

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Curtis, David, Katherine Adlington, and Kamaldeep S. Bhui. "Pursuing parity: genetic tests for psychiatric conditions in the UK National Health Service." British Journal of Psychiatry 214, no. 5 (March 22, 2019): 248–50. http://dx.doi.org/10.1192/bjp.2019.48.

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SummarySchizophrenia and anorexia nervosa were recently added to the list of conditions for which whole genome sequencing might be indicated as part of the 100 000 Genomes Project, reflecting the remarkable recent progress in findings emerging from psychiatric genetics research. Genetic testing methods may offer increased opportunities for diagnosis and estimation of familial risk and could have implications for management and treatment options. They also present ethical and philosophical questions about the role of testing and storage of genetic information. Mental health professionals will need to have a good understanding of this area in order for patients to fully realise the benefits of these advances.Declaration of InterestK.S.B. is Editor of the British Journal of Psychiatry.

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Journal articles on the topic 'British Information Service'

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