Academic literature on the topic 'Business Administration, Management|Mass Communications|Information Science'

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Journal articles on the topic "Business Administration, Management|Mass Communications|Information Science"

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Chen, Hsueh-hua, Tzu-heng Chiu, and Jung-Wei Fan. "Educating Knowledge Management Professionals in the Era of Knowledge Economy." Journal of Information & Knowledge Management 01, no. 02 (2002): 91–98. http://dx.doi.org/10.1142/s0219649202000418.

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The era of knowledge economy has arrived, and knowledge has become a key resource for enterprises. How to keep creating and using new knowledge has become an important concern for modern business administration. How to manage knowledge efficiently and effectively will become a crucial issue in future. However, owing to differences in educational backgrounds, people may have different perspectives on knowledge management (KM), and so the effectiveness of KM may not be maximized owing to lack of integration. In view of this, the Departments of Library and Information Science, Business Administration, Information Management, and Computer Science and Information Engineering of the National Taiwan University put together a "KM Curriculum Program" that seeks to educate and train all-round KM professionals. This paper begins with the proposition that KM will be the focus of business administration in the 21st century, followed by the need to train interdisciplinary KM professionals and create channels for such training. Lastly, it takes "KM Curriculum Program, NTU" as a sample to explain the ideas behind its education and training. Further, by sharing experiences, we hope to motivate other colleges and universities to draw up similar programs to train skilled KM professionals and to improve Taiwan's competitiveness in the business world.
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Ranjan, Jayanthi. "Knowledge Management in Business Schools." Journal of Information & Knowledge Management 07, no. 01 (2008): 55–62. http://dx.doi.org/10.1142/s0219649208001919.

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Business schools have been using information for years to improve the efficiency of academic services and effectiveness of academic programs. As more trustees, administrators, faculty, parents, students have begun to seek better outcomes, not surprisingly these schools are investing in technology. But these schools are finding that technology implementation does not necessarily improve decision-making nor does it necessarily improve outcomes and decision-making. This paves the way to recognise the urgent need for Knowledge Management (KM) which is a key asset. A big and major crucial feature of business schools is that they are made up of a number of nested systems. In analytical terms, this can also be described as levels or units. These levels range from faculty, student, research, administration, academics and placement. The reports in business schools are numerous as the requirement of reports from level to level is difficult. Analytical needs differ, but are present at every level of the system. A robust KM system must reflect the information needs of all levels. In particular, data must be gathered at all levels to the user in a fine-grained manner. This paper explores the application KM to business schools and in particular in support of the sharing of knowledge resources. This paper considers the critical role played by the "sharing of knowledge resources" in one of top business schools, Test Business School — TBS (pseudonym is used to mask the institution name) in India.
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Humphreys, Peter J. "The International Political Economy of the Communications Revolution: The Case for a Neo‐pluralist Approach." Government and Opposition 25, no. 4 (1990): 497–518. http://dx.doi.org/10.1111/j.1477-7053.1990.tb00400.x.

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THE LAST TWO DECADES HAVE SEEN AN UNPRECEDENTED ‘convergence’ of technological developments in computing, telecommunications and the mass media, an event now referred to collectively as ‘the communications revolution’. At the heart of this revolution lies a Kondratievian cluster of technologies: specifically, the silicon microchip, which has facilitated an increase of several orders of magnitude in information storage and processing capabilities; and advanced telephonic, cable and satellite technologies, which have, again by orders of magnitude, expanded the capacity to transmit information instantaneously. A particular result of the economics of satellite communication is that the costs of accessing data bases and information services have become increasingly unaffected by distance and independent of location. The communications revolution has facilitated development of a world-wide system of computerized financial transactions and has also greatly accelerated globalization of the operations of transnational enterprises engaged in manufacturing, resource exploitation and business service.
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Tayauova, Gulzhanat. "EDITORIAL." New Trends and Issues Proceedings on Humanities and Social Sciences 6, no. 8 (2019): I. http://dx.doi.org/10.18844/prosoc.v6i8.4568.

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It is with great honor that we edit the proceedings of “7th Global Conference on Business, Economics, Management and Tourism (BEMTUR-2019)”, Lara – Antalya, Turkey, Turkey, 18-20 October 2019.
 As the guest editors of this issue, we are glad to have received a variety of articles focusing on Accounting, International Finance, Advertising Management, Labor Economics, Business & Economics, Labor Relations & Human Resource Management, Business Ethics, Law and Economics, Business Intelligence, Management Information Systems, Business Information Systems, Management Science, Business Law, Market Structure and Pricing, Business Performance Management, Marketing Research and Strategy, Business Statistics, Marketing Theory and Applications, Change Management Operations Research, Communications Management, Organizational Behavior & Theory, Comparative Economic Systems, Organizational Communication, Consumer Behavior, Prices, Business Fluctuations, and Cycles, Corporate Finance and Governance, Product Management, Corporate Governance, Production and Organizations, Cost Management, Production/Operations Management, Decision Sciences, Public Administration and Small Business Entrepreneurship, Development Planning and Policy, Public Choice, Economic Development, Public Economics and Finance, Economic Methodology, Public Relations, Economic Policy, Public Responsibility and Ethics, E-Business, Regulatory Economics, E- Marketing, Resource Management, Economic Systems, Strategic Management, Entrepreneurship, Strategic Management Policy, Finance & Investment, Stress Management, Financial Economics, Supply Change Management, Global Business, Systems Management, Global Marketing, Systems Thinking, Growth; Aggregate Productivity, Taxes (related areas of taxes), Household Behavior and Family Economics, Technological Change; Research and Development, Human Resource, Technology & Innovation, Industrial and Manufacturing Engineering, Time Management, Information Systems, Total Quality Management, Information Technology Management, Travel/Transportation/Tourism, International Business, Welfare Economics, International Economics etc. Furthermore, the conference is getting more international each year, which is an indicator that it is getting worldwide known and recognized. Scholars from all over the world contributed to the conference. Special thanks are to all the reviewers, the members of the international editorial board, the publisher, and those involved in technical processes. We would like to thank all who contributed to in every process to make this issue actualized. A total of 29 full papers or abstracts were submitted for this conference and each paper has been peer reviewed by the reviewers specialized in the related field. At the end of the review process, a total of 5 high quality research papers were selected and accepted for publication.
 I hope that you will enjoy reading the papers.
 Best Regards
 Guest Editors
 Prof. Dr. Gulzhanat Tayauova, Almaty Management University, Almaty, Kazakhstan
 Editorial Assistant
 Zeynep Genc, PhD. Istanbul Aydin University, Istanbul, Turkey
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DiPasquale, Joanna, and Claire R. McInerney. "Knowledge Management in Small- and Medium-Sized Enterprises." Journal of Information & Knowledge Management 09, no. 04 (2010): 341–53. http://dx.doi.org/10.1142/s0219649210002723.

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KM principles often apply to large companies (more than 200 employees), where issues of general management and skill sets, as well as resources, often require comprehensive and multi-department solutions. However, many small businesses experience the same issues of knowledge sharing and management, but may find boundaries in the development and implementation of programs. How can small- to medium-sized enterprises (SMEs) benefit from KM principles? What areas in the traditional literature immediately apply, and what boundaries arise? Often encompassing multiple roles, managerial practices, and efforts in microcosm, how can these smaller companies provide the structure and impact needed to make KM principles work for them? This work analyses the problems that small businesses face in the collection, dissemination, and storage of company knowledge, including issues of technology, communities of practice, and "stickiness" for best-practice goals. The definitions of small business, as outlined by the European Commission and U.S. Small Business Administration (SBA), will serve as a useful tool for scope and discussion. This research will explore three key classifications of traits — structural or systemic, communication, and qualitative — through a review of the areas in which the challenges of small businesses, because of their size, imply somewhat different approaches to KM.
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Bektas, Prof Dr Cetin. "EDITORIAL." New Trends and Issues Proceedings on Humanities and Social Sciences 6, no. 3 (2019): I. http://dx.doi.org/10.18844/prosoc.v6i3.4578.

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It is with great honor that we edit the proceedings of “8th World Conference on Business, Economics and Management (BEM-2019)”, Grand Park Lara Hotel Convention Center, Antalya, Turkey, 26-28 April 2019. This privileged scientific event has contributed to the field of ELT for the eight year.
 As the guest editors of this issue, we are glad to have received a variety of articles focusing on Accounting, International Finance, Advertising Management, Labor Economics, Business & Economics, Labor Relations & Human Resource Management, Business Ethics, Law and Economics, Business Intelligence, Management Information Systems, Business Information Systems, Management Science, Business Law, Market Structure and Pricing, Business Performance Management, Marketing Research and Strategy, Business Statistics, Marketing Theory and Applications, Change Managementi Operations Research, Communications Management, Organizational Behavior & Theory, Comparative Economic Systems, Organizational Communication, Consumer Behavior, Prices, Business Fluctuations, and Cycles, Corporate Finance and Governance, Product Management, Corporate Governance, Production and Organizations, Cost Management, Production/Operations Management, Decision Sciences, Public Administration and Small Business Entrepreneurship, Development Planning and Policy, Public Choice, Economic Development, Public Economics and Finance, Economic Methodology, Public Relations, Economic Policy, Public Responsibility and Ethics, E-Bussiness, Regulatory Economics, E- Marketing, Resource Management, Economic Systems, Strategic Management, Entrepreneurship, Strategic Management Policy, Finance & Investment, Stress Management, Financial Economics, Supply Change Management, Global Business, Systems Management, Global Marketing, Systems Thinking, Growth; Aggregate Productivity, Taxes (related areas of taxes), Household Behavior and Family Economics, Technological Change; Research and Development, Human Resource, Technology & Innovation, Industrial and Manufacturing Engineering, Time Management, Information Systems, Total Quality Management, Information Technology Management, Travel/Transportation/Tourism, International Business, Welfare Economics, International Economics etc. Furthermore, the conference is getting more international each year, which is an indicator that it is getting worldwide known and recognized. Scholars from all over the world contributed to the conference. Special thanks are to all the reviewers, the members of the international editorial board, the publisher, and those involved in technical processes. We would like to thank all who contributed to in every process to make this issue actualized. A total of 45 full papers or abstracts were submitted for this conference and each paper has been peer reviewed by the reviewers specialized in the related field. At the end of the review process, a total of 12 high quality research papers were selected and accepted for publication.
 I hope that you will enjoy reading the papers.
 Best Regards
 
 Guest Editors
 Prof. Dr. Cetin Bektas, Gaziosmanpasa University, Turkey
 Editorial Assistant
 Zeynep Genc, Phd. Istanbul Aydin University, Istanbul, Turkey
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Iyer, Raja K., and Kakoli Bandyopadhyay. "Managing technology risks in the healthcare sector: disaster recovery and business continuity planning." Disaster Prevention and Management: An International Journal 9, no. 4 (2000): 257–70. http://dx.doi.org/10.1108/09653560010351899.

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The relentless onslaught of computers and communications technologies has recently descended on the healthcare industry. Fortunately, however, the utilization of technologies in healthcare delivery and administration could not be timelier because of the need to control escalating health costs. While the proliferation of information and communication technologies in healthcare, referred to as health management information systems (HMIS), is certainly long overdue in healthcare organizations (HCOs), it is important to recognize and be prepared for the vulnerabilities of these technologies to natural, technological, and man‐made disasters. This paper describes how HCOs have justifiably become dependent on HMIS and how these organizations may proactively plan for disasters which can impact on HMIS. A phased approach, referred to as the disaster recovery and business continuity (DRBC) planning model, is presented in the paper as an approach to develop and implement business continuity plans in HCOs.
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Hilty, Donald M., John Luo, Evangelina Giron, and Dong-Gil Ko. "A Shared Information Technology-Business-Health Model: Lessons for Healthcare Leaders on Integrating Technology from Investment." Psychology and Cognitive Sciences – Open Journal 7, no. 1 (2021): 1–18. http://dx.doi.org/10.17140/pcsoj-7-159.

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Objective: Technology is rapidly shifting our day-to-day existence, education, social relationships, health care and business. Psychiatric leaders have slowly explored telepsychiatric services – but few have an approach to technology in general–due to competing clinical, educational and research demands. Technology has typically been added on, rather than integrated, to institutional functions. Method: This narrative review used a literature search of Medline, PsycNET, PsycINFO, Embase, Cochrane, SpringerLink, Scopus, ABI/Inform, Business Source Complete, and Web of Science, using subject headings and keywords along with a manual search of reference lists of articles published by November 2020. The keywords explored four areas: 1) business; 2) service delivery; 3) system change; and 4) technology. Articles were reviewed by title/abstract, full text review and review of references. They were included if they discussed integration of technology into health care and compared literature from medicine/health, psychiatry/behavioral health, business, technology, leadership and health care administration. The goal was to explore how medicine/psychiatry has integrated technology compared to business, and apply business approaches to health care and training. Results: From a total of 2,710 potential references, two authors found 327 eligible for full text review and found 69 papers directly relevant to the concepts. Business and medicine/psychiatry have similarities/differences from both historical and contemporary views. Many health care systems and companies lack a strategic plan for technology and focus only on short-term due to administrative demands. Clinical informatics is a rapidly expanding area and would be central to this process. It has started to facilitate patient-centered care as defined by quality, affordable, and timely health care. While in principle information systems use integrative approaches, electronic health records, electronic means of communications with patients and staff, behavioral health indicators and related digital advances are often added to existing systems rather than integrated. Effective businesses use integrative approaches to share domain knowledge and streamline practices to link information technology (IT) with research and development, production, financing and marketing management. A case example highlights the IT strategy and business leaders’ comments in shifting to straight through processing (STP) from the banking industry for investments. It also exemplifies a model of shared IT-business understanding, which improves performance via efficiency, quality of data/information processing/integration and managerial teamwork. Conclusion: When it is integrated into health care service delivery workflow, evaluated and quality improved, IT facilitates the translation of strategic planning into organizational change. Incremental versus strategically innovative approaches to technological integration for care, education and administration are considered. Successful implementation requires a needs and impact assessment for patients, staff, clinicians and leaders across all levels of the organization. Benefits to the mission, limited disruptions of core operational workflow and reasonable costs reduce the likelihood of failure.
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Boaventura, J. M. G., A. A. C. Carnaúba, E. Todeva, A. C. Azevedo, and E. Armando. "Governance structures and trust: a study of real estate networks." Journal on Chain and Network Science 16, no. 2 (2016): 157–70. http://dx.doi.org/10.3920/jcns2015.0008.

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The present study aimed at verifying how different modes of governance structure are linked to different levels of interorganisational trust. Its theoretical grounding involves Transaction Cost Theory, which studies governance of interorganisational arrangements and research on trust in the business field. A descriptive and quantitative approach has been adopted to describe the relation between trust amongst business network participants and the mode of governance adopted by the surveyed networks. Hence, a detailed questionnaire has been employed, which was answered by 35 real estate agency managers, whose participation was directly linked to 11 business networks. By using Spearman methods of identification of non-parametric correlation and correspondence analysis, it was possible to verify that certain modes of governance structure associate with different levels of trust. Considering the scarcity of quantitative research on the theme, this paper contributes to the field by presenting results which point out that collectively-managed governance of regional cooperation networks is linked to high levels of trust; whereas governance of dispersed networks with the presence of a lead company are linked to low levels of trust. Medium levels of trust were observed in networks governed by an administrative organisation. Considering the practical aspect of administration in networks, one can conclude that the process of governance structure in such interorganisational arrangements should include deliberations about the influence of the adopted mode of governance on trust amongst participants. The paper does not allow generalizations of its conclusions beyond its chosen sample.
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Herman, Achmad. "Indonesian government’s public communication management during a pandemic." Problems and Perspectives in Management 19, no. 1 (2021): 244–56. http://dx.doi.org/10.21511/ppm.19(1).2021.21.

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The COVID-19 pandemic has triggered a health emergency as a vaccine for it has not been found yet requiring the government to seriously manage it. Therefore, the government needs to effectively implement non-pharmaceutical measures. One of the measures to suppress the spread of the virus is public communication. The government’s public communication in dealing with COVID-19 has faced problems resulted in low public discipline and awareness thus far. This study used a quantitative approach with descriptive statistics analysis. The analysis does not generalize the result but it can explain the characteristics of the sample to formulate the meaning of the result. The findings show that the public communication management of the government of Indonesia has not been effective because the dissemination of public information is diverse and inconsistent. This is because the government gives freedom to various media to provide information to the public, which creates a gap in the management of COVID-19 in Indonesia and results in low public discipline and awareness (mean value 2,97). Therefore, it is difficult for the government to deal with and manage health emergencies caused by the COVID-19 pandemic. Research has shown that the government must provide the public with consistent and valid information (mean value 3,51), monitor and supervise mass and electronic media, and use social media and online media to provide valid information from the government and disseminate positive and educative information to the public (mean value 4,06).
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Dissertations / Theses on the topic "Business Administration, Management|Mass Communications|Information Science"

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Alao, 'Remi Kehinde Reuben. "Use of direct mail for improved electoral education that encourages civic behavior and election credibility." Thesis, University of Phoenix, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3569144.

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<p> In this quantitative quasi-experimental study, correlation and regression analyses were used to test two research hypotheses. The experiment was to examine if a relationship existed between the mode of electoral information dissemination from the election organizing body (EMB) and voters&rsquo; behavior and attitudes associated with an electoral process. A Baptist church located in Otta, Nigeria gave permission to conduct the experiment within its premises, and 285 church members took part as participants in the study. Three main elements each of modern and traditional electoral information and communication channels including short message service (SMS), e-mail, surface post, newspaper, posters, and radio/television (TV) were tested to determine the validity of the research assumptions. Results of the study indicated voters&rsquo; preference for receiving direct electoral information from the organizer, preferably using mobile direct communication channels. There was an indication of knowledge and attitude changes because the electoral management body disseminated the electoral information directly to voters via direct mail. Knowledge and attitude changes could have implications for subsequent elections and other electoral management decisions. The implication of this study was that proper information system management could be a key remedy for unethical behavior during the electoral process. The suggestion following the result of the study was that if a sustainable, systematic planning and execution of electoral information and communication management is adopted, it could likely lead to improved voter knowledge and informed decision-making ability. It also has the prospect of reducing unethical stakeholder behavior during elections, and election of qualified candidates based on merit would be possible as may be demonstrated through informed participation by the electorates.</p>
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Shin, Bongsik 1960. "The implication of information technology in telework: Adoption model and influencing factors of communication media choice among teleworkers." Diss., The University of Arizona, 1997. http://hdl.handle.net/10150/288732.

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As the post-industrial environment requires more flexibility in organizational operations, telework is gradually gaining an acceptance as a distributed organizational design. Academic research, however, has not been effective in providing rich theoretical and empirical support for the planning and implementation of telework at organizations. This dissertation is motivated to contribute telework research through the investigation of implications that general-purpose communication media have on distributive telework. First, an empirical study is performed to understand the role of individual-, contextual-, and social-level factors on the media choice behaviors of remotely scattered teleworkers. Then, examination is made on how the media choice and other individual and social factors affect the perception on information-carrying capability and productivity of a communication medium, email. For this investigation, a hypothetical model that depicts the relationship among the constructs is proposed and relevant hypotheses are developed. Prior to the empirical study, existing literatures of telework are reviewed and characterized for the conceptual analysis of the problems and issues in telework. It was recognized that the narrow focus of research on teleworkers and the lack of a theoretical foundation are impeding broad understanding of telework. Data analysis indicates that teleworkers' media choice is the result of dynamics of individual-, contextual-, and social-level variables. Management support as a social influence showed the strongest impact on teleworkers' media use. The study confirms that, though regarded as a lean medium, email could become an effective and rich communication tool through an active social structuration process. Teleworkers belonging to an email-oriented communication network not only recognized email as a rich medium, but also had higher perception of work productivity from its use. The study confirms that, when email is recognized as an information-rich, as well as a function-rich, medium by teleworkers, a telework program could be benefited from the reduced loss of internal processes and enhanced work productivity.
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Romano, Nicholas Charles 1963. "A Web-based system for collaboration." Diss., The University of Arizona, 1998. http://hdl.handle.net/10150/288860.

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Today's complex environmental and organizational pressures lead to business teams distributed along the dimensions of space, time, and computing resources. Distributed teams often need to collaborate to solve complex problems together. Many information systems support simple information sharing, however group research has shown that productive problem solving extends far beyond this. Group Support Systems (GSS) researchers and product reviewers suggest that simple discussion tools fall short of supporting additional phases of group problem solving. Research into distributed collaboration is needed to understand this complex domain. This dissertation describes an investigation into distributed collaboration to design, develop, implement, evaluate, and iteratively refine a prototype World-Wide-Web (Web) based distributed GSS. The research addresses requirements derivation, architecture design, prototype implementation, evaluation, iterative refinement, and the nature of roles played by participants. The literature review examines the areas of meeting analysis, hypertext, the Web, GSS, distributed GSS, collaborative interface design, group facilitation and systems engineering. The systems development research method is applied according to the following stages: Conceptual Framework Development, Requirements Identification, Systems Architecture Development, Systems Design, Systems Implementation and Systems Evaluation. An evolutionary prototyping approach incorporates evaluator suggestions and evolving technology into the system. Systems requirements are derived from the literature review, interviews with dozens of GSS researchers, practitioners and developers and hundreds of users from around the world. The initial specification employs the data model and interface design of an existing face-to-face GSS. A Distributed GSS architecture, consisting of a Hypertext Markup Language (HTML)/JavaScript client interface and a centralized HyperText Transport Protocol (HTTP)/Common Graphical Interface (CGI) server, is proposed, designed, and implemented. The logical data model is extended for distributed collaboration through identification of relevant data entities and relationships. The interface is extended through iterative prototyping based on observations, user feedback and technical enhancements. Prototype systems functionality is extended based on lab and field observations and direct feedback from users. Research contributions include a new distributed architecture, knowledge about distributed GSS interfaces, functionality, facilitation, leadership and participation, a prototype for additional research, and knowledge about the processes and group dynamics for distributed teams.
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Haile, Yohannes. "Sustainable Value And Eco-Communal Management: Systemic Measures For The Outcome Of Renewable Energy Businesses In Developing, Emerging, And Developed Economies." Case Western Reserve University School of Graduate Studies / OhioLINK, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=case1459369970.

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Yu, Xing 1974. "Comparing electronic commerce solutions for small businesses." Thesis, McGill University, 2001. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=31562.

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E-commerce is a new way of doing business. It is becoming increasingly important to everybody. The objective of this thesis is to compare various design approaches and to find out the best solution for small businesses. Some commonly used technologies in developing e-commerce systems are introduced in the first three chapters. The topics covered are from Web standards and protocols to Web planning and design, from Web servers to server side programming, and most importantly, Java technology and IBM's WebSphere. Based on these technologies, two solutions are presented: building from scratch with Java servlets and building with IBM's WebSphere. We develop an online store with each of the solutions. The last part of the thesis is a comprehensive comparison. Time, complexity, performance and cost are evaluated in this comparison. A simple conclusion is drawn afterwards with our suggestions to small businesses regarding which solution they should choose.
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Kisonzo, Sylvester Musyoki. "Information & Communications Technologies Investment Decisions and Organizational Performance in Major Nonprofits in Kenya." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4302.

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The levels of organizational performance (OP) achievable from a dollar investment in information and communications technologies (ICT) remains elusive. A consensus exits among scholars and organizational leaders that effective use of ICT improves OP yet managers continue to struggle to justify investments in ICT. The purpose of this quantitative study was to explore and explain how investments in ICT related with OP. The study built on the resource-based view of the firm theoretical framework. A key question in the study was whether there existed a consistent, positive correlation between ICT investments, decision-making performance, and OP, and if so, explain the interdependence among the predictor and outcome variables. The sampling frame for the research was the major nonprofit organizations in Kenya. Data were collected using a tested and validated measurement instrument, and analyzed using SPSS software. Correlation, analysis of variance, and multiple regression analyses were used for data analysis and interpretation. Results revealed that not all investments in ICT correlate positively with OP. In fact, investments in some ICT systems did not correlate at all with OP. This study has implications for positive social change, it facilitates informed decision making that saves resources and thus improves social good. The study is expected to contribute to the body of knowledge on the effect of investments in ICT on the effectiveness of decision making and OP.
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Pourshahid, Alireza. "A URN-based methodology for business process monitoring." Thesis, University of Ottawa (Canada), 2008. http://hdl.handle.net/10393/27605.

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Business Process Management Systems (BPMS) are attracting much attention these days as core tools for process management. A BPMS consists of several modules including Business Activity Monitoring (BAM), which evaluates the performance of processes. Although measuring the performance of business processes is based on organizational goals and the impact of processes on such goals is an important aspect of the process evaluation, most of the existing BPMS do not offer appropriate capabilities. Several process improvements and quality methodologies have also been around for some time. Most of them, however, are based on statistical and management tools that are not integrated with current technologies including BPMS. In other words, the management and quality disciplines have not yet evolved to take full advantage of current technologies that can enhance process improvement efforts. One of the pitfalls here is the failure to use the information generated by different information systems dispersed across the organization to evaluate the impact of processes on their goals. In this thesis, we use the User Requirements Notation (URN) in a methodology for evaluating business processes against organizational goals. Although URN enables the modeling of processes and goals, its process monitoring capabilities need enhancements and we will address this issue by extending URN. In addition, we propose a methodology that exploits the new capabilities of URN for process analysis and improvement. Unlike other quality methodologies, the methodology and supporting tool proposed are capable of using different sources of information to measure the performance of modeled processes and evaluate their impact on the goal models. The new capabilities and their benefits are illustrated through examples from the healthcare domain.
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Lowry, Paul Benjamin. "Improving distributed collaborative writing over the Internet using enhanced processes, proximity choices and a Java-based collaborative writing tool." Diss., The University of Arizona, 2002. http://hdl.handle.net/10150/279947.

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This research focuses on improving distributed, collaborative writing (CW) over the Internet through new CW technologies, process improvements, proximity choices, and synchronicity choices. The research methodology that is followed iteratively builds theory using design and development of CW tools, surveys, requirements analysis, laboratory and field experiments. The primary empirical work consists of two laboratory experiments and two fields experiments. The two laboratory experiments compare a newly built CW tool, Collaboratus to Microsoft Word(TM). The first experiment found 3-member CW groups using Collaboratus produce higher document lengths with higher quality, but less satisfaction than similar Word(TM) groups. The second experiment found 3-member distributed, synchronous CW groups using Collaboratus with NetMeeting(TM), working over 5 weeks, produce higher document lengths and quality, and have more effective coordination, communication, and socialization than similar Word(TM) groups. The two field experiments further validate that certain processes should be followed for most effective use of Collaboratus. The first experiment compares 3-member groups working in mixed work modes (part F2F part distributed, asynchronous) to similar groups conducting all work asynchronously. The only differences is that all-asynchronous groups spend less time brainstorming and more time converging on brainstormed output. The lack of process gains for the mixed-mode groups can be attributed to the difficulty of scheduling F2F meetings---an insight gained by performing this research in a field setting. The second experiment compares non-facilitated, 3-member groups using three different levels of scripted process structure to guide their distributed, asynchronous CW. Highest structure groups have the highest levels of performance (in terms of quality, productivity, satisfaction, communication, and relationships), while lowest structure groups have the lowest levels of performance. It is believed the process differences can be directly attributed to the nature of the academic writing task and the fact the groups were nearly formed, non-cohesive groups. These findings point to the importance of properly matching technology, task, tool, proximity, synchronicity, and people choices in distributed CW to maximize the outcomes. This also provides a useful foundation for agent-based CW processes to support self-sustaining, distributed CW teams who work without professional facilitation.
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Glynn, Melissa Sue 1969. "Successful behaviors in information systems development teams." Diss., The University of Arizona, 1998. http://hdl.handle.net/10150/282674.

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This dissertation research examines the impact of leadership, cohesion, and information sharing, and the application of group support systems on information design systems (ISD) project quality and project team satisfaction. Research has identified that after 40 years of developing information systems, there are still widespread difficulties in delivering systems on time and on budget. The research objective of this study is to examine the group level processes to understand how ISD team behavior can impact quality issues. A group support system was introduced to act as a sensemaking treatment to increase team performance. The following research questions were identified: (1) What is the impact of cohesion on project quality? (2) What is the impact of leadership on project quality? (3) What is the impact of information sharing on project quality? (4) What is the impact of cohesion on team satisfaction? (5) What is the impact of leadership on team satisfaction? (6) What is the impact of information sharing on team satisfaction? (7) Is there a relationship between group support systems use and project quality? (8) Can group support systems enable sensemaking activities? A longitudinal experiment was conducted with subjects who were enrolled in four sections of an upper-division Management Information Systems course in Systems Analysis and Design in consecutive semesters. Lectures and class-activities were identical in all four sections except that group support systems technology (GSS) was used by the second-semester classes, the treatment group. Student teams in all sections completed a semester-long ISD project.
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Noaman, Amin Yousef. "Reconciling formal and informal documentation in business modelling." Thesis, McGill University, 1995. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=22783.

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Business modelling, the modelling of architectures and processes of organizations, should have a broad scope. It should not exclusively capture the basic information of the processes, but also address the various kinds of documentation related to the processes under consideration. In this combination, organizational models will be more expressive and useful.<br>The research reported here describes and demonstrates a new approach for reconciling formal and informal documentation in business modelling. It is based on the integration of an underlying formal modelling approach with hypertext concepts that provide mechanisms for capturing, manipulating and viewing informal model documentation.<br>We have developed the Hypertec tool which complements the Macrotec environment. Macrotec is a business modelling environment that is based on the formalism of extended colored Petri nets. Hypertec is a hypertext-based component supporting authoring, display and navigation of all the process documentation that cannot be captured by Macrotec. Our experience with Macrotec/Hypertec shows that their combined functionality substantially facilitates the understanding of business processes and clearly reduces problems such as miscommunication, misinterpretation, and misunderstandings about entire processes or some of their components.
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Books on the topic "Business Administration, Management|Mass Communications|Information Science"

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Werner, Schmidt, Stary Christian, Obermeier Stefan, Börger Egon, and SpringerLink (Online service), eds. Subject-Oriented Business Process Management. Springer Berlin Heidelberg, 2012.

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Dumas, Marlon. Fundamentals of Business Process Management. Springer Berlin Heidelberg, 2013.

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Gerry, Thomson, and Chartered Institute of Personnel and Development, eds. Managing information and statistics: CIPD revision guide. Chartered Institute of Personnel and Development, 2003.

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B, Boxerman Stuart, ed. Information systems for healthcare management. 6th ed. Health Administration Press, 2003.

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Gottfried, Vossen, Oberweis Andreas, Karle Thomas, and SpringerLink (Online service), eds. Business Processes for Business Communities: Modeling Languages, Methods, Tools. Springer Berlin Heidelberg, 2012.

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Ernesto, Damiani, Maciaszek Leszek, Missikoff Michele, Parkin Michael, and SpringerLink (Online service), eds. Business System Management and Engineering: From Open Issues to Applications. Springer Berlin Heidelberg, 2012.

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ARIS design platform: Advanced process modelling and administration. Springer, 2008.

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Rosa, Marcello. Business Process Management Workshops: BPM 2012 International Workshops, Tallinn, Estonia, September 3, 2012. Revised Papers. Springer Berlin Heidelberg, 2013.

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Aufaure, Marie-Aude. Business Intelligence: First European Summer School, eBISS 2011, Paris, France, July 3-8, 2011, Tutorial Lectures. Springer Berlin Heidelberg, 2012.

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Kamel, Barkaoui, Dustdar Schahram, and SpringerLink (Online service), eds. Business Process Management Workshops: BPM 2011 International Workshops, Clermont-Ferrand, France, August 29, 2011, Revised Selected Papers, Part I. Springer Berlin Heidelberg, 2012.

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Book chapters on the topic "Business Administration, Management|Mass Communications|Information Science"

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Werth, Dirk. "E-Government Interoperability." In Encyclopedia of Information Science and Technology, First Edition. IGI Global, 2005. http://dx.doi.org/10.4018/978-1-59140-553-5.ch174.

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The rise of the Internet has structurally changed not only the business area, but also governments and administrative authorities. The usage of information and communication technologies (ICT) influenced the organizational behavior and the daily work of public administrations. In parallel, a new management paradigm has grown in governments and administrations: The New Public Management (NPM) aims to a new orientation on the impact of public activities and on the benefit of public services for its customers, namely citizens and businesses (Barzelay, 2001). It puts the administration and its activities in the triangular relationship between politics, administration and citizens (Osborne &amp; Gaebler, 1992). Within this “ecosphere”, decentralized steering models (Reichard, 2002) as well as market mechanisms are introduced and emphasized (Pollitt &amp; Bouckaert, 2000).
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Holden, Stephen H. "The Evolution of Information Technology Management at the Federal Level." In Public Information Technology. IGI Global, 2003. http://dx.doi.org/10.4018/978-1-59140-060-8.ch003.

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Federal agencies rely extensively on information technology (IT) to perform basic missions. Arguably, public administration should be driving the theory, policy, and practice for managing these increasingly important resources. This is especially true as public organizations move to electronic government. Despite some maturation in the literature for managing IT in federal agencies in the last several years, public administration has contributed little to this effort. Other academic fields, such as information science, business administration, and practitioners from the federal government and related contractors have contributed more recently to the theory and practice of IT management at the federal level than public administration. This chapter analyzes federal IT management literature from several academic disciplines and government documents. The analysis compares federal IT management with a normative model of management maturity focusing on the strategic objectives for IT and related management approaches. Public administration’s minimal contribution to federal IT management raises profound questions whether federal agencies are performing commensurate with public expectations in an information age.
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Asprey, Len. "Project Management for IT Projects." In Encyclopedia of Information Science and Technology, First Edition. IGI Global, 2005. http://dx.doi.org/10.4018/978-1-59140-553-5.ch413.

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The provision of information systems, technology, and communications is a fundamental requisite to support competitive strategies and improve service levels in enterprises. Increasingly, with e-commerce developments using the Internet and World Wide Web (WWW), combined with increased compliance and regulatory requirements, medium to large businesses and governments are relying on IT to support operations and administration. Small to medium businesses also make use of Web, e-mail, and office productivity packages to gain commercial advantage.
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Staudinger, Bettina, Herwig Ostermann, and Roland Staudinger. "Process Standardization and Integration for Human Resource Administration." In Encyclopedia of Human Resources Information Systems. IGI Global, 2009. http://dx.doi.org/10.4018/978-1-59904-883-3.ch104.

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Personnel administration is a part of general business administration and an integrative element of the process management of an enterprise. However, personnel administration has not been researched and discussed with priority in context with personnel management or the development of human resource management (HRM) but rather has been assumed to be an operative element of the enterprise. The objectives of personnel administration therefore were set in rationalization and automation of internal administration processes. The necessary digitalization and has been realized by stronger operative oriented sciences (e.g., commercial information technology). The scientific research in personnel management rather concentrated in findings of organization theory (Kupsch &amp; Marr, 1985), the instruments of leadership or even in the basic definition of the concept of personnel management as multidisciplinary and operation oriented business task (Remer, 1978). The personnel work has passed different stages of development within the last decades and depending on the time period the terms as well as the focal points of personnel work have been expanded and redefined. Table 1 shows an overview after Scholz (2000).
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Ritchie, Bob, and Clare Brindley. "Risk Management in the Digital Economy." In Encyclopedia of Information Science and Technology, First Edition. IGI Global, 2005. http://dx.doi.org/10.4018/978-1-59140-553-5.ch430.

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The digital economy has been generated by radical changes to every aspect of business and commerce in the last two decades. These changes are far more significant than the developments in Information and Communication Technologies (ICTs) that have largely facilitated the digital economy itself. Every business sector has witnessed changes in the competitive structure of the marketplace, consumer preferences, buying habits, marketing and promotional strategies, production operations, internal administration systems, supply chain arrangements, and the opening up of the global economy. Managers would concede that the uncertainties and risks in running their businesses, as a result of such changes, are not only much greater than previously but increasing. However, the digital economy is a two-edged sword in the sense that the ICTs generating the additional uncertainties and risks also provide the means to enable decision makers to manage them more effectively. The key to survival in the digital economy rests with the abilities of the managers to utilize ICTs effectively to manage uncertainties and risks.
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Chen, Wu, Fei Yao, and Airong Jiang. "Technology Innovations in Academic Libraries in China." In Library Science and Administration. IGI Global, 2018. http://dx.doi.org/10.4018/978-1-5225-3914-8.ch007.

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This chapter summarizes the application of new technologies to promote development and innovation in academic libraries in China. It is composed of four parts: 1) an introduction to the system platforms used to realize the new services; 2) an introduction to the progress made in constructing digital library (D-Lib) systems in recent years; 3) a summary showing how library space management and self-service burgeoned in recent years, such as with entrance guard and access systems, self-help circulation systems, RFID application, self-help printing and payment services, and library space and facility management; and 4) an example of the application of mobile technologies, including SMS (short message service), mobile library websites, etc., in libraries. Through analyzing the wide range of the application of information technology in library resources management, user services, and the library business process, the authors reveal that libraries have been advancing and how they keep pursuing innovative development to meet user demands in the new information environment.
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Walker, Joseph. "Information Expertise and the Vision of Future Library Institutions and User Environments." In Library Science and Administration. IGI Global, 2018. http://dx.doi.org/10.4018/978-1-5225-3914-8.ch078.

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This is the Information Age, and that epicenter is information flow and content control. This is the one occupation that is best suited to benefit from this still evolving epoch of human history. In fact, any organization that fundamentally relies on information dissemination as a core resource to their production would seek out information experts as the de facto experts in this field for consultation on how best to handle their large volumes of information. Today, companies are searching for these very professionals and will pay extraordinarily well to have such expertise in their organizations. As long as they change their mindset, evolve from conservative ideologies of what a library professional is, and retain and improve upon the traditional library services while seeking to develop techniques and technologies that effectively handle the workflow of the information dissemination process in a Digital Age—adapting technologies such as the KATIE Index, the MEL System, and the LISA Informationbase for the physical and virtual collection management requirements—most library professionals will be able to focus on becoming information experts and establish their relevance at the very epicenter of business and education. Evolving into the information expert and leveraging new information technologies is where the future of library studies lays in this digital segment of the Information Age. This chapter concludes the first section of the book.
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Law, Wai K. "Information Resources Development Challenges in a Cross-Cultural Environment." In Encyclopedia of Information Science and Technology, First Edition. IGI Global, 2005. http://dx.doi.org/10.4018/978-1-59140-553-5.ch259.

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Western management theory considers information the lifeblood of organization. The sharing of information lubricates the interlocking divisions within the organization, promoting the effective achievement of organizational goals with external business partners. However, in many regions of the world, information represents power, and managers often try to accumulate as much of it as they can while denying access to others (Oz, 2002). For others, the disclosure of information is considered a threat to the span of management control (Rocheleau, 1999). In some cases, administrators could be more interested in the scale of the information system and its associated budget, than in the capability and functionality of the system (Kalpic &amp; Boyd, 2000). These are examples of conflicting cultural values in a cross-cultural environment. The introduction of Western management approaches conflicts with regional administrative styles, diminishing the effectiveness of information systems (Shea &amp; Lewis, 1996; Raman &amp; Watson, 1997). Sensitivity to cultural differences has been recognized as an important factor in the successful global deployment of information systems. Minor information management issues potentially resolvable through improved communication in the West often manifest as major challenges in a cross-cultural environment.
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Ktoridou, Despo. "Cultivating Entrepreneurial Thinking through a Management of Innovation and Technology Course." In Advances in Educational Marketing, Administration, and Leadership. IGI Global, 2013. http://dx.doi.org/10.4018/978-1-4666-2116-9.ch006.

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In recent years, the concept of entrepreneurship and the idea of entrepreneurship education are not novel. Entrepreneurship education at the university level is mostly taught in business schools. Entrepreneurial skills, though, are not only necessary for students who become entrepreneurs. Science and Management Information Systems (MIS) specializations are preparing students to effectively integrate into the competitive working environments of the 21st century. Nevertheless, a common observation is that it is often difficult for students to see any motivation in cultivating mainly entrepreneurial thinking through a course of Management of Innovation and Technology. Academics and practitioners, who teach related topics, especially to multidisciplinary classes, continuously seek innovative teaching and learning approaches to impose more learning responsibility on students, mainly to cultivate their entrepreneurial thinking and acting. This chapter examines the impact of Student-Centered Learning (SCL) introduced in the new multidisciplinary undergraduate course MGT370 Management of Innovation and Technology at the University of Nicosia. The study shows that students and lecturer effectively adopted SCL and commented on its worth for their teaching and learning. Further, the study confirms the implementation of SCL as a significant contribution in cultivating students’ entrepreneurial thinking in meeting the needs of the 21st century.
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Tambo, Torben, and Lars Bækgaard. "Transitioning to Government Shared Services Centres." In Public Affairs and Administration. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8358-7.ch019.

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Services are fundamental to the provisioning of business activities. Enterprise Architecture (EA) is maintaining the relationship between strategy, business, and technology. A clear definition and agreed understanding of services is critical to realising information technology artefacts. Services, however, tend to be more complex than the mere act of interaction or working processes, and should be seen out of the cultural, organisational, and managerial factors surrounding them. This chapter uses a service model consisting of execution, context, and intention with an underlying claim that all three elements must be present to make services meaningful. EA must be seen in the light of this. This chapter addresses the issues related to combined transformation of organisations, service systems, and consequently, EA. The transformation changes loosely coupled, distributed organisations into Shared Service Centres (SSCs). A case study of a far-reaching SSC transformation from Denmark is presented where eGovernment services are moved from local government level into a national SSC structure referred to as Udbetaling Danmark (lit. PayDK). Major findings include: (1) When eGovernment reaches a certain level of maturity, it dissolves its original reason and no longer follows a progressive maturity model. Instead, it leads to a more radical reorganisation emphasising operational efficiency. (2) Development and management of complexities and uncertainties in governmental administrative services are closely associated with the development of eGovernment through ongoing refinement of EA and service frameworks. (3) The policy-driven reshaping of governmental services, originally themselves being SSCs, can lead to iterative SSC formations, each seeking to establish a professional logic of its own. (4) The systemic perception connected to EA and service science provides valuable insight into service transformation before, during, and after the transformation. This chapter aims at a deeper understanding and discussion of services in developing eGovernment policies and architectures, but findings are readily applicable in general business environments.
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Conference papers on the topic "Business Administration, Management|Mass Communications|Information Science"

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D. Haney, John, and Mary Bowers. "Integration of Upper Division Business Core Classes: A Lesson in Informing Science." In 2002 Informing Science + IT Education Conference. Informing Science Institute, 2002. http://dx.doi.org/10.28945/2498.

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In an effort to provide knowledge and skills essential for successful careers, the College of Business Administration (CBA) designed and offered a course in Fall 2000 consisting of four classes (marketing, management, computer information systems, and business communication) taught together in a block by a faculty team. The overarching goal of this course format was to present business as an interdisciplinary process, to link concepts to practice. The course was named BizBlock. The BizBlock experiment for the 2000-2001 academic year showed that misinformation that leads to unfulfilled expectations results in general student dissatisfaction. The imbalance and lack of integration among the four disciplines contributed to high dissatisfaction based on unfulfilled student expectations. The results of student feedback regarding BizBlock indicate that when properly informed, people consider even an unsatisfactory experience acceptable if it is what was expected.
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Lugonjić, Marija, Tatjana Jovanović, and Vera Krmpot. "Knowledge Management in the Healthcare System." In Values, Competencies and Changes in Organizations. University of Maribor Press, 2021. http://dx.doi.org/10.18690/978-961-286-442-2.38.

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Knowledge management refers to all management activities necessary for the effective creation, capture, exchange and management of knowledge. Knowledge management has always been the most important issue in human societies. Knowledge management became a discipline during the 80s, and the growing role of information technology has enabled the development of efficient KM tools using databases and common software. The current concept of knowledge management emerged, however, in the early 1990s and covered various fields such as business administration, public policy, information systems management, libraries, and information science. In health care, KM is developed mainly in the field of electronic health record management and management of the health organization. In this context, previous research in the business domain has been adapted and applied to health knowledge management. But health care poses different challenges and questions to KM because of its own nature). For the WHO, the main purpose of knowledge management is to bridge knowledge gaps between and within countries. Knowledge management deals with the development of systems and processes used to promote originality, creativity, intelligence and learning. The discipline of knowledge management has three main components (WHO): • People: who create, share and use knowledge and who collectively form an organizational culture that nurtures and encourages the exchange of knowledge; • Processes: methods for acquiring, creating, organizing, exchanging and transferring knowledge; • Technology: mechanisms that store and enable access to data, information and knowledge created by people in various locations.
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Yanfa, Chen. "Study on the Training Mode of Innovative and Entrepreneurial Talents Regarding Business Administration Management in the Context of Internet plus Era." In 7th International Conference on Education, Management, Information and Computer Science (ICEMC 2017). Atlantis Press, 2017. http://dx.doi.org/10.2991/icemc-17.2017.234.

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Lathifah, Khosyi, Siti Mahmudah, and Hendro Saptono. "Accountability of Business Actors against Expired Imported Products." In 1st International Conference on Science and Technology in Administration and Management Information, ICSTIAMI 2019, 17-18 July 2019, Jakarta, Indonesia. EAI, 2021. http://dx.doi.org/10.4108/eai.17-7-2019.2303014.

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Gultom, Manuel. "Dior's $146 Straws: How Sustainability Becomes Fashion’s Business Drive." In 1st International Conference on Science and Technology in Administration and Management Information, ICSTIAMI 2019, 17-18 July 2019, Jakarta, Indonesia. EAI, 2021. http://dx.doi.org/10.4108/eai.17-7-2019.2303517.

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Utami, Desy, Budi Santoso, and Rinitami Njatrijani. "Predatory Pricing in Business Activities in the Telecommunication Field." In 1st International Conference on Science and Technology in Administration and Management Information, ICSTIAMI 2019, 17-18 July 2019, Jakarta, Indonesia. EAI, 2021. http://dx.doi.org/10.4108/eai.17-7-2019.2303330.

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Burgess, Stephen, Golam M Chowdhury, and Arthur Tatnall. "Student Attitudes to MIS Content in an MBA: A Comparison Across Countries." In 2002 Informing Science + IT Education Conference. Informing Science Institute, 2002. http://dx.doi.org/10.28945/2448.

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Export education forms a major part of the Australian economy. Australian universities are now not only accepting overseas students into Australian campuses; they are setting up overseas-based campuses. This is often through an arrangement with a local educational institution or organisation. Subjects in these institutions are delivered by a combination of Victoria University Australian-based staff and local faculty. One of the primary programs being delivered overseas by many Australian institutions is the Master of Business Administration (MBA). This paper examines the delivery of the core information technology units, Management Information Systems (MIS), by Victoria University in Australia and overseas (in Bangladesh). The structure of the MBA at Victoria University in Australia and overseas is examined and the MIS subject explained. Results of a survey of MBA students’ views of the content of MIS, conducted in Australia (1997-2000) and Bangladesh (2001) are reported. There is little difference in the attitudes of students of both countries in relation to the topics covered in the subject, nor on the breakdown of the subject between ‘hands-on’ applications and more formal instruction. There are some differences in relation to the level of Internet and e-mail usage, with Australian students tending to use these technologies on a greater basis as a proportion of their overall computer usage.
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Agustina, Enny. "The Enforcement of Administrative Law to Violation of Building Construction Permit Requirements for Business Activity." In 1st International Conference on Science and Technology in Administration and Management Information, ICSTIAMI 2019, 17-18 July 2019, Jakarta, Indonesia. EAI, 2021. http://dx.doi.org/10.4108/eai.17-7-2019.2303437.

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Widhiantono, M., Achmad Busro, and Ery Priyono. "Juridical Review of Validity of the Gross Split Sharing Contract Agreement in Oil and Gold Business Activities." In 1st International Conference on Science and Technology in Administration and Management Information, ICSTIAMI 2019, 17-18 July 2019, Jakarta, Indonesia. EAI, 2021. http://dx.doi.org/10.4108/eai.17-7-2019.2303329.

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