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Relevant bibliographies by topics / Business communication

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Academic literature on the topic 'Business communication'

Author: Grafiati

Published: 4 June 2021

Last updated: 29 July 2024

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Journal articles on the topic "Business communication"

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Tiwari, Vaishali, and Pooja Chaturvedi. "EFFECTIVE BUSINESS COMMUNICATION: KEY TO SUCCESS." BSSS Journal of Management 14, no. 1 (June 30, 2023): 41–59. http://dx.doi.org/10.51767/jm1405.

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Communication is the process of communicating thoughts or information from one person to another. We translate our ideas into effective communication when we do it in a straightforward manner. When two parties communicate, one acts as the transmitter and the other as the receiver. For a Business to succeed, effective communication is crucial. Without communication with its customers, employees, or other businesses, a business cannot function. Effective corporate communication is crucial because it builds brand recognition and client loyalty. It strengthens the bonds between management and employees. Effective business requires good communication. An organization, service, or product can be promoted with the use of business communication. The way business communicators interact with both internal and external users will determine how it grows. Businesses can connect with their linked parties through a variety of techniques, such as video conferencing, email, letters, presentations, in-person meetings, etc. Businesses operate in changing environments, where better decisions may be made through good communication. The goal of Business communication is the same as the goal of communication in general, which includes entertaining, influencing, informing, and educating. A business communication's goal must be consistent with the accomplishment of institutional and organizational goals, both formal and informal, including social This paper will cover the purposes of successful communication, strategies for effective business communication, and the effectiveness of business communication in the modern business world.

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Tyshchenko, Svitlana. "Ethics if Business Communication in the Management if Mass Communications." Modern Economics 28, no. 1 (August 20, 2021): 147–52. http://dx.doi.org/10.31521/modecon.v28(2021)-21.

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Abstract. Introduction. At the current stage of development of economics, education, science and technology, the role of communication in interpersonal and business interaction of people is of particular importance, and therefore the urgency of training future professionals in the new environment is growing. There is a need to conduct research and reveal the essence of the concept of mass communication management. It should be noted that communication is seen as a complex multifaceted process of establishing and developing contacts between people, which generates the needs of joint activities and which includes the exchange of information, development of a common strategy of interaction of perception and understanding of another person. Purpose. The aim of the article is to generalize scientific ideas about the theoretical aspects of business communication ethics in mass communication management. Results. In order to form the methodological foundations of the new paradigm of mass communication management, there is a need to analyze the basic categories of communication. Research shows that there are different approaches to defining the categories of “interaction”, “communication” and their role in the management of mass communication. As a result of the research the main features of business communication, its types and forms are singled out. It is determined that communication is a complex process that consists of interdependent aspects, where one of the most important is the ethics of business communication. All information processes in society, we can refer to the term “social communication”. Thus “business communication” is defined as communication which purpose is the organization and optimization of industrial, scientific, commercial or other activity where interests of business, instead of concrete interlocutors come first. Conclusions. It is obvious that the importance of communication in business at the present stage of development of society is constantly growing. This process is explained by the fact that the interaction of communicators in the process of communication inevitably implies their certain mood, moral readiness to participate in the communication process. Such readiness often (and always in the process of business communication) acquires a conscious, volitional character, although sometimes it appears as something deeper, as a kind of subconscious entity. The importance of communication in management is explained by the achievement of the goal both in the organizational process of the enterprise and in the effective exchange of information. We are convinced that business development is possible with the introduction of effective communications as the main tool of the manager.

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Pearce, Glenn. "Business Communication." Bulletin of the Association for Business Communication 52, no. 1 (March 1989): 42–44. http://dx.doi.org/10.1177/108056998905200113.

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Cyr, Robert. "Business communications—China a blueprint for designing intercultural business communication training." Performance + Instruction 32, no. 5 (May 1993): 7–10. http://dx.doi.org/10.1002/pfi.4170320505.

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Putraruri, Clement, Inggrid, and Evira Dwi Anyelia. "Business Communication Strategy Fritz Gelato through Instagram." International Journal of Science and Society 6, no. 2 (June 25, 2024): 708–18. http://dx.doi.org/10.54783/ijsoc.v6i3.1197.

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The enormous business competition in this era also forces every business to be able to adapt to technology. With the advent of technology, and competition, activities such as marketing and recruitment information carried out by businesses are moving from print to online media. This proves the important role of social media in the digital era, which is very important in developing a business so that it continues to run. This research focuses on business communication strategy as a tool for Fritz Gelato to introduce and promote his business to the wider community with the help of technology. This research aims to find out the role of Fritz Gelato's business strategy which utilizes communication in helping the development of the business itself. The qualitative method used in this research uses business communication strategies to see how important communication is in business development. This research found that communication in business can provide higher business exposure to Fritz Gelato, which can provide information access to customers more easily and increase a business's credibility.

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Levine, Ross, Chen Lin, Qilin Peng, and Wensi Xie. "Communication within Banking Organizations and Small Business Lending." Review of Financial Studies 33, no. 12 (March 20, 2020): 5750–83. http://dx.doi.org/10.1093/rfs/hhaa036.

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Abstract We investigate how communication within banks affects small business lending. Using travel times between a bank’s headquarters and its branches to proxy for the costs of communicating soft information, we exploit shocks to these travel times—the introduction of new airline routes—to evaluate the impact of within-bank communication costs on small business loans. We find that reducing headquarters-branch travel time boosts small business lending in the branch’s county. Several extensions suggest that new airline routes facilitate in-person communications that boost small-firm lending.

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Sherblom, J. C. "Changing Business Communication." Journal of Business Communication 33, no. 1 (January 1, 1996): 8. http://dx.doi.org/10.1177/002194369603300103.

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Carmichael, K. "Conceptualizing Business Communication." Journal of Business Communication 33, no. 3 (July 1, 1996): 327–29. http://dx.doi.org/10.1177/002194369603300306.

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Goby, Valerie Priscilla. "Business Communication Needs." Journal of Business and Technical Communication 21, no. 4 (October 2007): 425–37. http://dx.doi.org/10.1177/1050651907304029.

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Scheming, Oleg, and Roger B. Mason. "Communication channels and interpersonal communication between South African and German business partners." Corporate Ownership and Control 10, no. 4 (2013): 409–19. http://dx.doi.org/10.22495/cocv10i4c4art4.

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Good communication skills are vital, especially in business. This study investigated the role of interpersonal communications in managing South African – German business relationships. The objective of the study was to identify which communication channels South African businesses use to communicate with their German business partners, and which are perceived to be the most effective. In order to accomplish the objective, a survey was conducted by means of self-administered e-mail based questionnaires. In addition, a few depth interviews were conducted to help interpret the quantitative results of the study. In both cases, the respondents were purposively selected. Based on the findings, recommendations were provided on how communication can be made more effective to improve South African and German business relationships.

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Dissertations / Theses on the topic "Business communication"

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Гладченко, Оксана Робертівна, Оксана Робертовна Гладченко, Oksana Robertivna Hladchenko, and K. Khabovskaya. "Business communication." Thesis, Вид-во СумДУ, 2009. http://essuir.sumdu.edu.ua/handle/123456789/17083.

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Burrow, M. (Maria). "Business communication online:case Profin." Master's thesis, University of Oulu, 2013. http://urn.fi/URN:NBN:fi:oulu-201309121684.

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The general aim of the study is to increase the understanding of online business communication. The study focuses on Profin, a Finnish manufacturer of sliding doors, windows and doors. Profin has both Finnish and international customers. Therefore, a lot of emphasis is given on issues brought by intercultural communication. The study reviews Profin’s current communication activities and explores the possibilities that the social web environment offers for businesses. The subject is topical because of the growing significance of web communication and social media as part of business communication. The study applies communication theory, content analysis theory and previous research concerning the social web environment. Different elements of web based business communication are defined in the theoretical framework on the basis of previous research. The used methodology includes case study and theory guiding contents analysis: the analysis is guided by theory but not fully defined by it. The results of the study show Profin’s aims and activities of business communication. The company’s homepage serves as a communication channel between Profin and its stakeholders. One of the strengths of the homepage is the detailed product information, available in four different languages. The contents analysis of Profin’s homepage views the company’s English page critically, pointing out its problems and suggesting areas of improvement. Proposed improvements include offering more services on the pages in foreign languages and adding a section for frequently asked questions. The opportunities that social media offers for Profin are also discussed. The contents analysis of Profin’s homepage supports the rebuilding of the page which takes place in near future. The research produces topical information also for other companies about the important issues of online business communication. Internet based communication and social media change constantly. Staying up-to-date with these changes is vital for companies. On that account, a timely research is relevant for anyone working in the field of business communication
Tutkielman yleisenä tavoitteena on lisätä tietoutta verkkoviestinnästä ja kansainvälisen yritysviestinnän haasteista. Tutkielma kohdistuu suomalaiseen ikkuna- ja ovivalmistajaan Profiniin, jolla on asiakkaita sekä Suomessa että ulkomailla. Tutkielmassa tarkastellaan Profinin tämänhetkistä viestintää ja selvitetään sosiaalisen median yrityksille tarjoamia mahdollisuuksia. Aiheen tekee ajankohtaiseksi verkkoviestinnän ja sosiaalisen median merkityksen vahvistuminen osana yritysviestintää. Tutkielman teoreettisessa taustassa tarkastellaan viestintäteoriaa, sisällön analyysin teoriaa sekä sosiaalista mediaa. Yritysverkkoviestinnän erilaiset elementit on määritelty teoreettisessä viitekehyksessä aikaisemman tutkimuksen perusteella. Tutkielmassa on sovellettu tapaustutkimusta sekä teoriaohjaavaa sisällönanalyysiä: teoria ohjaa analyysiä määrittelemättä sitä kuitenkaan täysin. Tutkielman tuloksista käyvät ilmi Profinin viestinnälliset tavoitteet, käytännöt ja ongelmakohdat. Yrityksen kotisivu toimii viestintäkanavana Profinin ja eri sidosryhmien välillä. Kotisivun vahvuuksiin kuuluvat tarkat tuotekohtaiset tiedot, jotka löytyvät sivustolta neljällä eri kielellä. Kriittisessä sisällönanalyysissä nousivat esiin vieraskielisten sivujen puutteet verrattuna suomenkieliseen sivuun. Tutkielman perusteella keskeisimmät korjausehdotukset kotisivuille ovat useampien palveluiden tarjoaminen vieraskielisillä sivuilla ja usein kysyttyjen kysymysten lisääminen sivuille. Tutkielman tulosten perusteella pohditaan sosiaalisen median tarjoamia mahdollisuuksia Profinin yritysviestinnässä. Tutkimuksessa toteutettu sisällönanalyysi tukee Profinin kotisivujen lähitulevaisuudessa tapahtuvaa uusimista. Sähköinen viestintä ja sosiaalinen media muuttuvat jatkuvasti, ja yrityksille on tärkeää pysyä muutoksen mukana. Tutkielma tuottaa tähän liittyen uutta ja ajankohtaista tietoa verkkoviestinnästä kaikille yritysviestinnän parissa työskenteleville

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Khrapach, A. "Intercultural communication in business." Thesis, Sumy State University, 2016. http://essuir.sumdu.edu.ua/handle/123456789/49035.

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Nelson Mandela said, «If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart». This quotation fully reflects how important learning a foreign language is as a way to improve international communication in the globalized world. For example, this skill is very useful when you have a vacation or you need to go to work to another country. The boss tells you have to solve the problem with a foreign partner, but if you do not know how to speak another language how will you complete this task? It should be successful, not a failure. Communicating with people abroad is an integral part of the holiday abroad and only using gestures will be difficult to survive. The great German poet Goethe once said, «He, who knows no foreign language, does not know his own one». That is why in order to understand oneself and environment one has to learn foreign languages.

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Bilets, A. S., and K. V. Serdyuk. "Cross-cultural business communication." Thesis, Sumy State University, 2016. http://essuir.sumdu.edu.ua/handle/123456789/49045.

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Now it is the time of globalization. It is important and complicated period for all mankind, because humanity cooperates in political, economic and professional organizations, works in multinational companies, exchanges experience in the industrial and professional spheres. Cross-cultural business communication is one of the most important reason that promoting business growth. Today this question becoming more popular on the global marketplace. For every company knowledge of intercultural communication increase their chances of success in international business arena [1]. That is why we want to consider some points of cross-cultural communication in business.

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Waygood, Richard. "Challenges in Intercultural Business Communication." St. Gallen, 2005. http://www.biblio.unisg.ch/org/biblio/edoc.nsf/wwwDisplayIdentifier/02603207001/$FILE/02603207001.pdf.

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Puglia, Vincent. "Unified communications : the search for ROI through tomorrow's business communication solutions /." Online version of thesis, 2010. http://hdl.handle.net/1850/11590.

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Wachtler, Kamilla Dóra. "Direct Marketing Communication at SEAL Communication Company." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-73794.

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The appearance of the Internet and new, rapidly changing emerging online technologies have led to some fundamental changes in marketing -- especially direct marketing. Besides the growing popularity of the Internet, the appearance of databases and one-to-one marketing are challenging traditional marketing methods. This thesis attempts to illustrate how direct marketing techniques can be implemented in an IT company. It starts with an overview of the concepts of direct marketing and its techniques and then provides a brief synopsis of its past as well as possible future trends. The differences between B2B and B2C marketing communications are discussed as is the role of direct marketing in the information technology (IT industry). The last section presents a case study -- concluded with the cooperation of SEAL Communication and Oracle -- which demonstrates how an IT company can effectively use direct marketing in order to achieve its goals and build long-lasting and fruitful customer relationships. For the successful execution of the direct marketing campaign, both Internet based tools and traditional methods were applied, in order to show that both of these technologies can be used together when targeting different groups with different needs.

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Carl, Walter John III. "The (interactional) business of doing business: a rhetorical discursive action analysis of an e-commerce business opportunity." Diss., University of Iowa, 2001. https://ir.uiowa.edu/etd/190.

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This thesis focused on presentations of an e-commerce business opportunity to people interested in a multilevel marketing business. Participation in a multilevel marketing organization can be described as a legitimate business activity where individuals can earn a living while enjoying the benefits of independence, autonomy, and being part of a business team. A second, equally plausible way to describe the business is as a get-rich-quick or pyramid scheme in which individuals learn techniques of persuasion and how to exploit personal relationships in order to maximize profit. Given these alternative descriptions, the primary research question for this project concerned the identity problems managed by current business owners as they built up the first kind of description of the business while simultaneously undermining the second. A series of business plan presentations and training sessions of a multilevel marketing organization were audio and video-tape recorded in the United Kingdom and the United States and transcribed. These meetings were analyzed by means of a rhetorical discursive action approach. This perspective is informed by principles of conversation analysis (i.e., how participants accomplish social actions through talk on a turn-by-turn basis), rhetorical concerns (i.e., how versions of the world are built up and undermined in relation to alternative, rival versions), and fact construction (i.e., how descriptions of events are formulated to be true, objective, and disinterested). The analysis demonstrated that various conversational practices were used to construct the e-commerce business as legitimate and as a vehicle to fulfill the audience members' dreams and goals, while countering the notion that the business involved processes of selling, persuasion, or convincing. Some of the devices used to accomplish this effect included managing informality of the meetings, positioning the audience as intelligent, reflective people who would not fall prey to a sales pitch, and showing how business techniques grew out of a larger ethic of personal relationships and connections. The study concluded with a discussion of the importance of analyzing actual interaction; training and pedagogical implications; future avenues of study; and ethical, political, and critical implications raised by this thesis.

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Marklund, Alexander, and Fredrik Nordlund. "Widget Integration with Ericsson Business Communication Suite." Thesis, KTH, Skolan för informations- och kommunikationsteknik (ICT), 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-98846.

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Ericssons Business Communication Suite (BCS) är en Unified Communication-lösning, och är avsedd för större företag och teleoperatörer. BCS erbjuder tjänster som snabbmeddelanden, videosamtal, lägga till kontakter i grupper samt grupphantering mm. Syftet med detta projekt var tvåfaldigt; att utveckla och integrera ett program som kan kommunicera med Ericssons BCS, samt att dokumentera denna integration genom de erhållna kunskaperna från utvecklingen. Applikationen utvecklades för Windows Sidebar widget miljön och BCS miljön simulerades med hjälp av flera program och applikationer som tillhandahölls av Ericsson. Det första resultatet är en steg-för-steg integrationsguide, som innehåller installationsintruktioner för BCS-miljön samt riktlinjer för denna integration. Det andra resultatet är en widget som kan söka efter personer på sökmotorn www.eniro.se och utnyttja tjänster som tillhandahålls från BCS, som kontakt-och grupphantering samt videosamtal. Detta projekt visar att en tredjepartsutvecklad applikation kan integreras med BCS, och att tredjepartsutvecklare samt anställda på Ericsson kan använda steg-för-steg integrationsguiden för att sätta upp test- och utvecklingsmiljö för BCS.
Ericsson Business Communication Suite (BCS) is a Unified Communication solution destined for larger companies and telecommunication operators. BCS offers services such as instant messaging, video calls, contact group management and much more. The purpose of this project was twofold; developing and integrating an application that could communicate with Ericsson's Business Communication Suite, but also to document this integration through the knowledge acquired from the development. The application was developed for the Windows Sidebar widget engine and a BCS environment was simulated with the help of several programs and applications provided by Ericsson. The results of the project are a step-by-step integration guide, which contains environment setup as well as integration guidelines, and also a widget application that can search for people on the search engine www.eniro.se and utilize services provided by BCS such as contact and group management and video calls. This project demonstrates that a third party developed application can be integrated with Ericsson BCS, and that third party developers and people at Ericsson can use the step-by-step integration guide to easily setup the necessary BCS test environments.

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Leigh, Jeanette. "The Role of Facilitation in Business Communication." Research Showcase @ CMU, 2011. http://repository.cmu.edu/theses/26.

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Facilitation is the use of dialogue as a strategic communication tool. It leverages the power of conversation to build shared understanding, generate new thinking, and affect an intended course of action. In the context of business communication, where complexity and change are mainstays, facilitation surfaces as a valuable communication tool for transforming unbridled complexity into meaningful knowledge. As a case study, The China-US Business Leaders Round Table (CUSBLR) provided a unique platform to explore the use and impact of facilitation on improving the level of discussion and participant engagement in business communication. My goal was to remodel the round table conversation as a facilitator. The experience of learning how to facilitate uncovered a number of insights and connections between facilitation and other domains, including design, leadership, and improv. This project therefore documents a process of inquiry and offers a new framework for understanding facilitation.

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Books on the topic "Business communication"

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Vik, Gretchen N. Business communication. Burr Ridge, Ill: Irwin, 1994.

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Andrews, Deborah C. Business communication. New York: Macmillan, 1988.

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Means, Thomas L. Business communication. 2nd ed. Australia: South-Western Centage Learning, 2010.

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Harcourt, Jules. Business communication. Cincinnati: South-Western Pub. Co., 1987.

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Jan, Whitehead, ed. Business communication. London: Financial Training, 1987.

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S, Rankin Dianne, ed. Business communication. 2nd ed. Australia: South-Western Centage Learning, 2010.

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C, Krizan A., and Merrier Patricia, eds. Business communication. 2nd ed. Cincinnati, OH: South-Western Pub. Co., 1991.

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1919-, Crawford Maurice L., ed. Business communication. New York: Merrill, 1991.

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Kathryn, Rentz, ed. Business communication. Boston: McGraw-Hill Irwin, 2010.

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1947-, Burnett Rebecca E., ed. Business communication. Upper Saddle River, N.J: Prentice Hall, 1997.

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Book chapters on the topic "Business communication"

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Koller, Veronika. "Business Communication." In English Language, 594–606. London: Macmillan Education UK, 2009. http://dx.doi.org/10.1007/978-1-137-07789-9_36.

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Koller, Veronika. "Business Communication." In English Language, 526–38. London: Macmillan Education UK, 2018. http://dx.doi.org/10.1057/978-1-137-57185-4_36.

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Bauer, Wilhelm, and Klaus-Peter Stiefel. "Business communication." In Technology Guide, 268–71. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-540-88546-7_51.

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Stanton, Nicki. "Writing Business Letters." In Communication, 192–217. London: Palgrave Macmillan UK, 1990. http://dx.doi.org/10.1007/978-1-349-20925-5_14.

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Gorman, G. "Communication." In Business Studies GCSE, 155–64. London: Macmillan Education UK, 1989. http://dx.doi.org/10.1007/978-1-349-13832-6_14.

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Wirtz, Bernd W. "E-Communication." In Electronic Business, 552–607. Wiesbaden: Springer Fachmedien Wiesbaden, 2018. http://dx.doi.org/10.1007/978-3-658-19532-8_19.

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Wirtz, Bernd W. "E-Communication." In Electronic Business, 523–83. Wiesbaden: Springer Fachmedien Wiesbaden, 2013. http://dx.doi.org/10.1007/978-3-8349-4240-1_18.

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Wirtz, Bernd W. "E-Communication." In Electronic Business, 504–61. Wiesbaden: Springer Fachmedien Wiesbaden, 2015. http://dx.doi.org/10.1007/978-3-658-10347-7_18.

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Wirtz, Bernd W. "E‐Communication." In Electronic Business, 713–78. Wiesbaden: Springer Fachmedien Wiesbaden, 2020. http://dx.doi.org/10.1007/978-3-658-30712-7_24.

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Snijkers, Ger, and Jacqui Jones. "Business Survey Communication." In Designing and Conducting Business Surveys, 359–430. Hoboken, New Jersey: John Wiley & Sons, Inc., 2013. http://dx.doi.org/10.1002/9781118447895.ch09.

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Conference papers on the topic "Business communication"

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Patafta, Dominik, and Ines Milohnić. "CHALLENGES OF MANAGERIAL COMMUNICATION IN HOTEL BUSINESS OPERATIONS." In Tourism and hospitality industry. University of Rijeka, Faculty of Tourism and Hospitality Management, 2023. http://dx.doi.org/10.20867/thi.26.21.

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Purpose – Hotel managers meet daily challenges when communicating and conducting hotel business operations. Some challenges can be predicted and prevented, while some are ad hoc and cannot be influenced in advance. To address these challenges and convey messages they use communication. Communication is at the heart of every business and a key success factor. The purpose of this paper is to investigate, analyze, present and map the internal and external challenges that hotel managers face when communicating and managing hotel business, based on a theoretical review of previous research. It aims to identify the importance of the role communication plays in hotel operations and how it contributes to them, and to identify future communication challenges that hotel managers will face in hotel business operations. Methodology – This paper uses the literature review as a research method and focuses on reviewed open sources only and published relevant studies in publications about communication, management and tourism and hospitality industry. Desk research was used to search for and analyse papers. The literature review provides an analytical overview of the latest publications and research on the role of managerial communication and hotel business operations. The search for relevant papers was based on the keywords challenges, communication, management, and hotel business operations, using the citation and bibliographic databases of DOAB, EconLit, Emerald, Google Scholar, SAGE journals, Science Direct, Scopus, Springer, Taylor & Francis, and Web of Science. Findings – Results indicate that maintaining continuous and targeted communication is of crucial importance in ensuring timely and appropriate responses to emerging challenges. At the core of any business, communication is an element that warrants great attention. Poor communication can be counter-productive and adversely affect overall business performance. The paper highlights the primary challenges in communication facing hotel managers. These are: sending the right message to the right audience at the right time; communicating about sustainability; addressing the environmental and social awareness of consumers, financial, political and health crises, information and communication technology development, social networks, climate-related disasters, armed conflicts, and other challenges. Contribution – The contribution of this paper is that it presents an overview of the challenges that hotel managers meet in communicating in hotel business operations and can serve as a basis for further research in this field and improvement of hotel business operations. Challenges that have appeared over the past twenty years have been analyzed and grouped so that hotel managers can learn which challenges often arise in running a hotel business and prepare strategies to overcome the same or similar challenges in their business. By reviewing the literature, the paper determines what is known about this topic and what needs to be further researched. It is recommended that further studies investigate the current challenges facing hotel managers, given the increasingly rapid changes, globalization, computerization and new world crises occurring today.

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Peleckis, Kestutis, Valentina Peleckienė, Giedrė Lapinskienė, and Gitana Dudzeviciute. "PRINCIPLES OF EFFECTIVE COMMUNICATION AND PERSUASION IN BUSINESS NEGOTIATIONS." In Business and Management 2016. VGTU Technika, 2016. http://dx.doi.org/10.3846/bm.2016.48.

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In business communication and negotiations communicating sides are trying to convince each other in their views, positions justice. For this purpose using a variety of measures starting with scientifically sound principles, logic diagrams and ending in various appeals, speculations, sophistries. Language persuasiveness is very important the negotiators’ competence. Nothing can replace the suggestibility of a live word. Only directly communicating, negotiating, submitting proof, arguments, counter-arguments, controverting negotiators can move quickly to the overall objective of the agreement. Persuasion aims to change the behavior of the opponent, interviewer. Persuasion can bring positive and negative results.

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Abrashi, Gazmend. "Organizational communication - Communication process in business organizations." In 2nd International Scientific Conference - Economics and Management: How to Cope With Disrupted Times. Association of Economists and Managers of the Balkans, Belgrade, Serbia; Faculty of Management Koper, Slovenia; Doba Business School - Maribor, Slovenia; Integrated Business Faculty - Skopje, Macedonia; Faculty of Management - Zajecar, Serbia, 2018. http://dx.doi.org/10.31410/eman.2018.425.

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Iacob, Constantin Ciprian, and Silvia Elena Iacob. "Communication, a Premise for Increasing the Organization's Performance." In International Conference Innovative Business Management & Global Entrepreneurship. LUMEN Publishing, 2020. http://dx.doi.org/10.18662/lumproc/ibmage2020/08.

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Communication has always been one of the most important tools through which people can interact with each other. Given that the way we interact with people has never been easy, it has evolved today with more languages, channels and different ways of communicating than before. Communication has a unique role, allowing the solution of certain operational, functional and relational problems, but also employee satisfaction. Recent changes have had an impact on organizations and have increased the importance of managing both internal and external communication. Thus, the communication system is also a system of actions, because the activity and the word are intertwined in negotiations, arguments, counseling, explanation of tasks, conflict resolution. Communication in the educational institution is a premise of the performance of instructive-educational processes, a factor that creates an optimal educational climate, a vector for building the reputation and image of the educational organization and a source of motivation for teachers.

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"IDENTIFYING RUPTURES IN BUSINESS-IT COMMUNICATION THROUGH BUSINESS MODELS." In 12th International Conference on Enterprise Information Systems. SciTePress - Science and and Technology Publications, 2010. http://dx.doi.org/10.5220/0002875900440051.

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Duneva, Emiliya. "TECHNIQUES FOR IMPROVING BUSINESS COMMUNICATION IN THE FIELD OF TOURISM." In TOURISM AND CONNECTIVITY 2020. University publishing house "Science and Economics", University of Economics - Varna, 2020. http://dx.doi.org/10.36997/tc2020.382.

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With the increasing speed with which decisions are made in the development of tourism, business communications become an essential prerequisite for effective business. For this reason, the improvement of business communications is becoming a topical issue for any organization in the field of tourism, and its solution is urgent.Studies show that hoteliers spend between 70 and 85 percent of their time communicating with colleagues, subordinates, customers, external partners, etc. Managers perform their main functions - planning, coordination, management and control in direct contact; with the help of gestures and looks; by e-mail or telephone.

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Mažeikienė, Aistė, Kęstutis Peleckis, and Valentina Peleckienė. "Business Negotiations and Business Meetings: Communication in the Bargaining Process." In The 7th International Scientific Conference "Business and Management 2012". Vilnius, Lithuania: Vilnius Gediminas Technical University Publishing House Technika, 2012. http://dx.doi.org/10.3846/bm.2012.089.

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Milosavljević, Katarina, Vesna Čelik Babić, and Katarina Držajić. "The importance of intercultural business communication and business language learning." In Synthesis 2015. Belgrade, Serbia: Singidunum University, 2015. http://dx.doi.org/10.15308/synthesis-2015-755-759.

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Valentová, Eliška, and Magdalena Zbránková. "Tools to Support Effective Communication, Conflict Prevention and Conflict Resolution in Family Businesses." In Liberec Economic Forum 2023. Technical University of Liberec, 2023. http://dx.doi.org/10.15240/tul/009/lef-2023-33.

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The article deals with the topic of open communication in the family business and focuses on the possibilities of conflict prevention. The article aims to define the factors influencing communication in family businesses and to identify their possible interdependence with selected characteristics of the business. The effect of complicated communication or conflicts could be not only negative, which could even result in the closure of the business, but also positive when constructive conflict can stimulate change and innovation. It is advisable to take measures to prevent conflicts and set up processes to resolve them. It is also advisable to clearly define the company's organisational structure, establish norms for dealing with work and family situations, and introduce governance tools. All of these measures promote open and effective communication and a sense of belonging among family business members. The paper presents the results of a survey of 98 family businesses. The findings suggest that family businesses perceive that effective and open communication is essential to their functioning. In most cases, family businesses attempt to separate business-related conflicts from family conflicts, which are related to personal family relationships and ties. Efforts to separate family and work-related conflicts increase as the number of employees increases.

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Das, Swarup, Shradha Deshpande, Sumedh Salvi, Saket Goyal, and Nivedita S. Bhirud. "RATAN: A Smart Business to Business (B2B) Communicator." In 2018 Fourth International Conference on Computing Communication Control and Automation (ICCUBEA). IEEE, 2018. http://dx.doi.org/10.1109/iccubea.2018.8697704.

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Reports on the topic "Business communication"

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Yin, Chang. Business communication during Covid-19: Zoom as a communication tool. Ames (Iowa): Iowa State University, August 2022. http://dx.doi.org/10.31274/cc-20240624-328.

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McPhedran, Robert, Kris Patel, Ben Toombs, Priya Menon, Michelle Patel, Joanna Disson, Katharine Porter, Alice Johns, and Alice Rayner. Food Allergen Communication in-business feasibility trial. Food Standards Agency, February 2021. http://dx.doi.org/10.46756/sci.fsa.aya629.

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McPhedran, Robert, Kris Patel, Ben Toombs, Priya Menon, Michelle Patel, Joanna Disson, Katharine Porter, Alice Johns, and Alice Rayner. Food Allergen Communication in-business feasibility trial. Food Standards Agency, February 2021. http://dx.doi.org/10.46756/sci.fsa.aya629.

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Levine, Ross, Chen Lin, Qilin Peng, and Wensi Xie. Communication within Banking Organizations and Small Business Lending. Cambridge, MA: National Bureau of Economic Research, May 2019. http://dx.doi.org/10.3386/w25872.

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Rada, Gabriel. Can email communication between health professionals improve healthcare? SUPPORT, 2017. http://dx.doi.org/10.30846/1701154.

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The use of email as a medium for business and social communication is increasingly common. Healthcare professionals have been communicating via email since the early 1990s, for varying purposes. However, it is not clear what the impacts of emails in healthcare are when compared to other forms of communicating clinical information.

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Rada, Gabriel. Can email communication between health professionals improve healthcare? SUPPORT, 2017. http://dx.doi.org/10.30846/171501.

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The use of email as a medium for business and social communication is increasingly common. Healthcare professionals have been communicating via email since the early 1990s, for varying purposes. However, it is not clear what the impacts of emails in healthcare are when compared to other forms of communicating clinical information.

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Bermejo-Casado, I., G. Campos García de Quevedo, and A. Sánchez-Bayón. Stress and burnout syndrome in event management into the communication agencies business. Revista Latina de Comunicación Social, November 2017. http://dx.doi.org/10.4185/rlcs-2017-1225en.

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Marshak, Ronni. The Four Cs of Business Process Management: Communication, Coordination, and Collaboration, and Customers! Boston, MA: Patricia Seybold Group, September 2010. http://dx.doi.org/10.1571/psgp7-4-02cc.

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Hotta, Muneo. Intercultural communication competence and intercultural adjustment of Japanese business sojourners and their spouses. Portland State University Library, January 2000. http://dx.doi.org/10.15760/etd.6152.

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McPhedran, R., K. Patel, B. Toombs, P. Menon, M. Patel, J. Disson, K. Porter, A. John, and A. Rayner. Food allergen communication in businesses feasibility trial. Food Standards Agency, March 2021. http://dx.doi.org/10.46756/sci.fsa.tpf160.

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Background: Clear allergen communication in food business operators (FBOs) has been shown to have a positive impact on customers’ perceptions of businesses (Barnett et al., 2013). However, the precise size and nature of this effect is not known: there is a paucity of quantitative evidence in this area, particularly in the form of randomised controlled trials (RCTs). The Food Standards Agency (FSA), in collaboration with Kantar’s Behavioural Practice, conducted a feasibility trial to investigate whether a randomised cluster trial – involving the proactive communication of allergen information at the point of sale in FBOs – is feasible in the United Kingdom (UK). Objectives: The trial sought to establish: ease of recruitments of businesses into trials; customer response rates for in-store outcome surveys; fidelity of intervention delivery by FBO staff; sensitivity of outcome survey measures to change; and appropriateness of the chosen analytical approach. Method: Following a recruitment phase – in which one of fourteen multinational FBOs was successfully recruited – the execution of the feasibility trial involved a quasi-randomised matched-pairs clustered experiment. Each of the FBO’s ten participating branches underwent pair-wise matching, with similarity of branches judged according to four criteria: Food Hygiene Rating Scheme (FHRS) score, average weekly footfall, number of staff and customer satisfaction rating. The allocation ratio for this trial was 1:1: one branch in each pair was assigned to the treatment group by a representative from the FBO, while the other continued to operate in accordance with their standard operating procedure. As a business-based feasibility trial, customers at participating branches throughout the fieldwork period were automatically enrolled in the trial. The trial was single-blind: customers at treatment branches were not aware that they were receiving an intervention. All customers who visited participating branches throughout the fieldwork period were asked to complete a short in-store survey on a tablet affixed in branches. This survey contained four outcome measures which operationalised customers’: perceptions of food safety in the FBO; trust in the FBO; self-reported confidence to ask for allergen information in future visits; and overall satisfaction with their visit. Results: Fieldwork was conducted from the 3 – 20 March 2020, with cessation occurring prematurely due to the closure of outlets following the proliferation of COVID-19. n=177 participants took part in the trial across the ten branches; however, response rates (which ranged between 0.1 - 0.8%) were likely also adversely affected by COVID-19. Intervention fidelity was an issue in this study: while compliance with delivery of the intervention was relatively high in treatment branches (78.9%), erroneous delivery in control branches was also common (46.2%). Survey data were analysed using random-intercept multilevel linear regression models (due to the nesting of customers within branches). Despite the trial’s modest sample size, there was some evidence to suggest that the intervention had a positive effect for those suffering from allergies/intolerances for the ‘trust’ (β = 1.288, p<0.01) and ‘satisfaction’ (β = 0.945, p<0.01) outcome variables. Due to singularity within the fitted linear models, hierarchical Bayes models were used to corroborate the size of these interactions. Conclusions: The results of this trial suggest that a fully powered clustered RCT would likely be feasible in the UK. In this case, the primary challenge in the execution of the trial was the recruitment of FBOs: despite high levels of initial interest from four chains, only one took part. However, it is likely that the proliferation of COVID-19 adversely impacted chain participation – two other FBOs withdrew during branch eligibility assessment and selection, citing COVID-19 as a barrier. COVID-19 also likely lowered the on-site survey response rate: a significant negative Pearson correlation was observed between daily survey completions and COVID-19 cases in the UK, highlighting a likely relationship between the two. Limitations: The trial was quasi-random: selection of branches, pair matching and allocation to treatment/control groups were not systematically conducted. These processes were undertaken by a representative from the FBO’s Safety and Quality Assurance team (with oversight from Kantar representatives on pair matching), as a result of the chain’s internal operational restrictions.

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