Academic literature on the topic 'Business-driven IT management'

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Journal articles on the topic "Business-driven IT management"

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Cannon, Fred. "Business‐driven management development." Journal of European Industrial Training 19, no. 2 (March 1995): 26–31. http://dx.doi.org/10.1108/eum0000000003987.

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Blumberg, Igor, and Nick Lin-Hi. "Business Case-Driven Management of CSR." Business and Professional Ethics Journal 33, no. 4 (2014): 321–50. http://dx.doi.org/10.5840/bpej201512620.

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Lu, Qinghua, Liming Zhu, Xiwei Xu, Vladimir Tosic, Dipesh Chauhan, Weishan Zhang, and Daniel Sun. "A Unified Business-Driven Cloud Management Framework." IEEE Transactions on Services Computing 9, no. 6 (November 1, 2016): 872–82. http://dx.doi.org/10.1109/tsc.2015.2428257.

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Rubio-Loyola, Javier, Gregorio Toscano-Pulido, Marinos Charalambides, Marisol Magaña-Aguilar, Joan Serrat-Fernández, George Pavlou, and Hiram Galeana-Zapién. "Business-driven policy optimization for service management." International Journal of Network Management 25, no. 2 (February 20, 2015): 113–40. http://dx.doi.org/10.1002/nem.1886.

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Chowdhary, P., K. Bhaskaran, N. S. Caswell, H. Chang, T. Chao, S. K. Chen, M. Dikun, et al. "Model Driven Development for Business Performance Management." IBM Systems Journal 45, no. 3 (2006): 587–605. http://dx.doi.org/10.1147/sj.453.0587.

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Brenner, Michael, Thomas Schaaf, and Mauro Tortonesi. "Business-Driven IT Management Coming of Age." Journal of Network and Systems Management 21, no. 2 (December 9, 2012): 326–33. http://dx.doi.org/10.1007/s10922-012-9256-y.

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Gailly, Frederik, and Guido L. Geerts. "Ontology-Driven Business Rule Specification." Journal of Information Systems 27, no. 1 (February 1, 2013): 79–104. http://dx.doi.org/10.2308/isys-50428.

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ABSTRACT Discovering business rules is a complex task for which many approaches have been proposed including analysis, extraction from code, and data mining. In this paper, a novel approach is presented in which business rules for an enterprise model are generated based on the semantics of a domain ontology. Starting from an enterprise model for which the business rules need to be defined, the approach consists of four steps: (1) classification of the enterprise model in terms of the domain ontology (semantic annotation), (2) matching of the enterprise model constructs with ontology-based Enterprise Model Configurations (EMCs), (3) determination of Business Rule Patterns (BRPs) associated with the EMCs, and (4) use of the semantic annotations to instantiate the business rule patterns; that is, to specify the actual business rules. The success of this approach depends on two factors: (1) the existence of a semantically rich domain ontology, and (2) the strength of the knowledge base consisting of EMC-BRP associations. The focus of this paper is on defining and illustrating the new business rule discovery approach: Ontology-Driven Business Rule Specification (ODBRS). The domain of interest is enterprise systems, and an extended version of the Resource-Event-Agent Enterprise Ontology (REA-EO) is used as the domain ontology. A small set of EMC-BRP associations—i.e., an example knowledge base—is developed for illustration purposes. The new approach is demonstrated with an example.
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PYNNÖNEN, MIKKO, JUKKA HALLIKAS, and PAAVO RITALA. "MANAGING CUSTOMER-DRIVEN BUSINESS MODEL INNOVATION." International Journal of Innovation Management 16, no. 04 (July 18, 2012): 1250022. http://dx.doi.org/10.1142/s1363919612003836.

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The Information and Communications Technology (ICT) industry is now reaching saturation point in terms of growth, and constantly increasing demand for services can no longer be taken for granted. Customers have lot of options, and firms have to compete for business ever more intensely. In order to provide evidence of best practices in such environments, this paper reports a case study on customer-driven business model innovation. The resulting four-phase process framework is based on findings from a Pan-Nordic ICT service provider's recently implemented R&D project. On the theoretical level, the framework builds on the value-network and resource-based approaches, whereas in practice it may be useful to firms intending to innovate and redesign their business model in an attempt to provide superior customer value.
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Müller, Sune, and Mads Hundahl. "IT-Driven Business Model Innovation." International Journal of E-Business Research 14, no. 2 (April 2018): 14–38. http://dx.doi.org/10.4018/ijebr.2018040102.

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Information technology enables disruptive innovations, causing paradigm shifts in how companies do business. IT allows companies to break with traditional business models and management thinking. This article explores IT-driven business model innovations empirically by examining how 343 Danish companies use IT to innovate their existing businesses. This systematic review of extant literature using the Business Model Canvas as an analytical framework to answer the research question; how does IT drive business model innovation? Through an exploratory factor analysis this article observes the underlying structure of IT-driven business model innovation, identifying three innovation sources: customers, infrastructures, and supply chains. The three sources demonstrate where and how innovation is most likely to occur, and how it may spread to other parts of the business model. This paper presents a framework for understanding the impact of IT on business models, providing researchers and practitioners with empirically based knowledge on how to leverage IT for business model innovation.
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Wang, Lidong, and Cheryl Ann Alexander. "Big Data Driven Supply Chain Management and Business Administration." American Journal of Economics and Business Administration 7, no. 2 (February 1, 2015): 60–67. http://dx.doi.org/10.3844/ajebasp.2015.60.67.

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Dissertations / Theses on the topic "Business-driven IT management"

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Namiri, Kioumars. "Model-driven management of internal controls for business process compliance." [S.l. : s.n.], 2008. http://digbib.ubka.uni-karlsruhe.de/volltexte/1000009242.

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Macias, Lloret Mario. "Business-driven resource allocation and management for data centres in cloud computing markets." Doctoral thesis, Universitat Politècnica de Catalunya, 2014. http://hdl.handle.net/10803/144562.

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Cloud Computing markets arise as an efficient way to allocate resources for the execution of tasks and services within a set of geographically dispersed providers from different organisations. Client applications and service providers meet in a market and negotiate for the sales of services by means of the signature of a Service Level Agreement that contains the Quality of Service terms that the Cloud provider has to guarantee by managing properly its resources. Current implementations of Cloud markets suffer from a lack of information flow between the negotiating agents, which sell the resources, and the resource managers that allocate the resources to fulfil the agreed Quality of Service. This thesis establishes an intermediate layer between the market agents and the resource managers. In consequence, agents can perform accurate negotiations by considering the status of the resources in their negotiation models, and providers can manage their resources considering both the performance and the business objectives. This thesis defines a set of policies for the negotiation and enforcement of Service Level Agreements. Such policies deal with different Business-Level Objectives: maximisation of the revenue, classification of clients, trust and reputation maximisation, and risk minimisation. This thesis demonstrates the effectiveness of such policies by means of fine-grained simulations. A pricing model may be influenced by many parameters. The weight of such parameters within the final model is not always known, or it can change as the market environment evolves. This thesis models and evaluates how the providers can self-adapt to changing environments by means of genetic algorithms. Providers that rapidly adapt to changes in the environment achieve higher revenues than providers that do not. Policies are usually conceived for the short term: they model the behaviour of the system by considering the current status and the expected immediate after their application. This thesis defines and evaluates a trust and reputation system that enforces providers to consider the impact of their decisions in the long term. The trust and reputation system expels providers and clients with dishonest behaviour, and providers that consider the impact of their reputation in their actions improve on the achievement of their Business-Level Objectives. Finally, this thesis studies the risk as the effects of the uncertainty over the expected outcomes of cloud providers. The particularities of cloud appliances as a set of interconnected resources are studied, as well as how the risk is propagated through the linked nodes. Incorporating risk models helps providers differentiate Service Level Agreements according to their risk, take preventive actions in the focus of the risk, and pricing accordingly. Applying risk management raises the fulfilment rate of the Service-Level Agreements and increases the profit of the provider
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Andrivet, Sébastien. "Customer research, customer-driven design, and business strategy in Massively Multiplayer Online Games." Thesis, Massachusetts Institute of Technology, 2007. http://hdl.handle.net/1721.1/39531.

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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management, 2007.
This thesis is a part of an exploration of how the relationships between the customers of Massively Multiplayer Online Games (MMOGs) shape customer experience, and can be used to diminish customer churn and improve customer life expectancy, two critical drivers for any subscription-based business model. MMOGs are a very complex product, with a massive level of interaction within the customer base - in fact those interactions constitute a significant part of the appeal. Thus, MMOGs combine aspects of particularly tough online community management, online customer service, and game design/content creation. To be successful, all of those elements need a fine understanding of the customer, their needs and their virtual 'life' and relationships within the game world. This thesis explores the usefulness of detailed, sophisticated interview to gain a fine understanding of customer needs and of the tools necessary to organize communication with, and among, customers. From this knowledge, it projects examples of strategic thrusts necessary to achieve or maintain leadership within this recent, but very powerful and lucrative, business model.
by Sébastien Andrivet.
M.B.A.
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Fleig, Christian [Verfasser], and A. [Akademischer Betreuer] Maedche. "Design of Data-Driven Decision Support Systems for Business Process Standardization / Christian Fleig ; Betreuer: A. Maedche." Karlsruhe : KIT-Bibliothek, 2020. http://d-nb.info/1206646667/34.

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Kohler, Mathias [Verfasser], Claudia [Akademischer Betreuer] Eckert, and Max [Akademischer Betreuer] Mühlhäuser. "A Framework for ProActive Caching in Business Process-driven Environments / Mathias Kohler. Betreuer: Claudia Eckert ; Max Mühlhäuser." Darmstadt : Universitäts- und Landesbibliothek Darmstadt, 2011. http://d-nb.info/1105564304/34.

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Enquist, Bo-Jacob. "Values drive value when creating sustainable service business : A study of a medium-sized values-driven company: Löfbergs Lila." Thesis, Karlstad University, Faculty of Economic Sciences, Communication and IT, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-1418.

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This Master thesis investigates how values can drive value when creating sustainable business.Concepts like Corporate Social Responsibility (CSR) and Sustainable Development (SD) has in the last years become more and more accepted and therefore practiced in the business world. Due to alarms of the climate change, decreased biological diversity and alarming reports of child labour in the export industry, today’s society claims for more sustainable actions among global enterprises. Evidently, some organisations have a more proactive sustainable approach and therefore managed to use sustainable actions to grow and strengthen their market positions e.g. IKEA and Starbucks. Service research related to the above research area at CTF (Service Research Center) at Karlstad University pointed out that corporate values such as social responsibility and environmental responsibility (among others) can be used to create customer value, brand equity and help strategic decision-making for future growth. This thesis investigates in the specific context of Löfbergs Lila what can be learned if the above mentioned strategy is used in a medium-sized company with strong values. Which processes are required to create sustainable business and how far has Löfbergs Lila come according to selected concepts and theoretical framework in business research?

The purpose of the thesis is to investigate, in an explorative way, how values can drive value for sustainable business, both empirically through the Löfbergs in the coffee context as well as theoretically. The whole thesis can be seen as a mix of a descriptive case study and an interpretative case study where understanding of the thesis will be created in the interaction between the theoretical and empirical parts. The study has been developed using a combination of inductive and abductive methods whereby the interaction between the conceptual/theoretical framework and Löfbergs Lila, in the coffee context, have constructed a new meaning.

The explorative study of Löfbergs Lila (or AB Anders Löfberg) presents an understanding of how values have affected the strategy and operation of this organization and is still doing so to this very day. Every company can work with sustainability, but strong corporate values incorporated into the business model are an advantage. There is a fundamental basis for more “sustainable growth” when these values drive “true” environmental and social progress, including accountability. This thesis claims that true core values are deep-rooted in the company and drive value for Löfbergs’ customers in the name of sustainable business.

The theoretically- and conceptually-driven findings, built on five (re)-constructed thick descriptions from Löfbergs Lila in the coffee context, end up in five general concepts for valuesbased sustainable business

1. Service Logic

2. Values-based service

3. Values-based service quality for sustainable business

4. Managing Value chain responsibility

5. Creating the service experience

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Decker, Sebastian. "Data-driven business process improvement : An illustrative case study about the impacts and success factors of business process mining." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-43958.

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The current business environment is rapidly and fundamentally changing. The main driver are digital technologies. Companies face the pressure to exploit those technologies to improve their business processes in order to achieve competitive advantage. In the light of increased complexity of business processes and the existence of corporate Big Data stored in information systems, the discipline of process mining has emerged. Investigate how process mining can support the optimization of business processes. In this qualitative study, an illustrative case study research is utilized involving eight research participants. Hereby, data is primarily collected from semi-structured interviews. The data is analyzed using content analysis. In addition, the illustrative case serves the purpose to demonstrate the application of process mining. The research revealed that process mining has important impacts on current business process improvement. Not all of them were explicitly positive. The derived success factors should support vendors, current and potential users to apply process mining safe and successfully.
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Van, Eeden Joubert. "A generic business model and management information system for quick ERP implementation in a project-driven SME." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52640.

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Thesis (MScEng)--University of Stellenbosch, 2002.
ENGLISH ABSTRACT: A demand exists in SMEs to implement an ERP system to provide intime transaction and management information to the employees and management respectively. The reason for this study developed from problems experienced in the past with ERP implementations. As a first step, a generic business model for project management in an SME was developed. This business model is based mainly on the PMBOK. Experienced project management consultants provided inputs for the business model. CAE accepted the business model after a few reviews. The business model was implemented in CAE and the employees trained to perform their daily tasks on Omuzik by using the processes suggested by the business model. The five main processes in the project management business model are Initiating, Planning, Executing, Controlling and Closing. The model is complete with inputs to the processes and the resulting outputs from them. The business model was implemented on Omuzik, and comments were included with every business process. Reports for project management were developed to provide in the information requirements of the project managers. The reports developed and deployed aim at providing detail and summary information to assist project managers in performing project control. The reports were developed and implemented and are currently used by the CAE project managers. The project management business model and reports fit into the bigger project for the complete enterprise with great success. The bigger project has completed the templates and is ready for the first fast implementation where the methodology will be tested.
AFRIKAANSE OPSOMMING: 'n Behoefte bestaan by kleinsakeondernemings om ERP-stelsels te implementeer om in hulle intydse inligtingsbehoeftes vir transaksieinligting aan werknemers en bestuursinligting aan bestuur te voorsien. Die rede vir hierdie studie het ontwikkel uit die probleme wat in die verlede met ERP-implementerings ondervind is. As 'n eerste stap is 'n generiese besigheidsmodel vir projekbestuur in 'n kleinsakeonderneming ontwikkel. Die besigheidsmodel is hoofsaaklik op die PMBOK gebaseer. Ervare projekbestuur konsultante het insette gelewer vir die besigheidsmodel. CAE het die besigheidsmodel ná 'n paar hersienings aanvaar. Die besigheidsmodel is geïmplementeer, en die werknemers is opgelei om in hulle daaglikse werk Omuzik vir die voorgestelde besigheidsmodelprosesse te gebruik. Die vyf hoofprosesse in die projekbestuur-besigheidsmodel is Inisiasie, Beplanning, Uitvoer, Beheer en Afsluiting. Die model is afgehandel met insette vir die prosesse en die resulterende uitsette daarvan. Die besigheidsmodel is op Omuzik geïmplementeer, en kommentaar is by elke proses ingesluit. Verslae vir projekbestuur is ontwikkel om in die inligtingsbehoeftes van die projekbestuurder te voorsien. Daar word beoog om met die verslae omvattende en samevattende inligting te voorsien aan projekbestuurders om projekbeheer te kan uitoefen. Die verslae is ontwikkel en geïmplementeer en word deur CAE-projekbestuurders gebruik. Die projekbestuur-besigheidsmodel en verslae pas met sukses in by die groter projek vir die totale onderneming. Die groter projek is in die proses om die model te verpak vir die eerste loodsprojek.
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Guillaume, Fumeaux. "Public Software as a Service a Business-Driven Guidance for Risk Control." Thesis, Linnéuniversitetet, Institutionen för datavetenskap (DV), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-60510.

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Because cloud computing adoption grows day-by-day, it is essential for theexecutives of a company to be able to rely on a risks management guidanceto fully grasp all the aspects concerning cloud computing security.The concerns of the industry, the security standards, the official guidelines,and the European laws about the security when using cloud serviceshave been analyzed. The risks, the measures, and the obligations have beengathered. This paper, with all these information collected, describes how torun a risk management for public SaaS security keeping a business-drivenmindset. While running the risk assessment, the management should look atthe impact a threat may have on company activities, image, and finances. Itwill decide on the measures that should be implemented by the administrationor the IT.Following this guidance should minimize the risk of using public SaaScloud computing and allowing a company to align its security goals with itsbusiness goals.
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Kratsch, Wolfgang [Verfasser], and Maximilian [Akademischer Betreuer] Röglinger. "Data-driven Management of Interconnected Business Processes : Contributions to Predictive and Prescriptive Process Mining / Wolfgang Kratsch ; Betreuer: Maximilian Röglinger." Bayreuth : Universität Bayreuth, 2021. http://d-nb.info/122950544X/34.

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Books on the topic "Business-driven IT management"

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Paige, Baltzan, and Phillips Amy, eds. Business driven technology. 2nd ed. Boston: McGraw-Hill Irwin, 2008.

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Baltzan, Paige. Business driven technology. 4th ed. Boston, MA: McGraw-Hill/Irwin, 2010.

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Baltzan, Paige. Business driven technology. 4th ed. Boston, MA: McGraw-Hill/Irwin, 2010.

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Baltzan, Paige. Business driven technology. 4th ed. Boston, MA: McGraw-Hill/Irwin, 2010.

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Amy, Phillips, Haag Stephen, and Haag Stephen, eds. Business driven technology. 3rd ed. Boston: McGraw-Hill Irwin, 2009.

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Business driven technology. 5th ed. New York, NY: McGraw-Hill Irwin, 2013.

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Baltzan, Paige. Business driven information systems. Toronto: McGraw-Hill Ryerson, 2008.

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Brian, Detlor, and Welsh Cameron, eds. Business driven information systems. 3rd ed. [Whitby, Ont.]: McGraw-Hill Ryerson, 2012.

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Hussey, D. E. Business driven human resource management. Chichester [England]: John Wiley & Sons, 1996.

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Baltzan, Paige. Business driven information systems. 3rd ed. New York: McGraw-Hill Irwin, 2012.

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Book chapters on the topic "Business-driven IT management"

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Reineke, Rolf-Dieter. "Business Driven Intercultural Management™." In Interkulturelles Management, 3–20. Wiesbaden: Gabler Verlag, 2001. http://dx.doi.org/10.1007/978-3-322-91288-6_1.

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von Ammon, Rainer. "Event-Driven Business Process Management." In Encyclopedia of Database Systems, 1399–403. New York, NY: Springer New York, 2018. http://dx.doi.org/10.1007/978-1-4614-8265-9_577.

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Jeng, Jun-Jang, Henry Chang, and Kumar Bhaskaran. "Policy Driven Business Performance Management." In Utility Computing, 52–63. Berlin, Heidelberg: Springer Berlin Heidelberg, 2004. http://dx.doi.org/10.1007/978-3-540-30184-4_5.

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Ammon, Rainer von. "Event-Driven Business Process Management." In Encyclopedia of Database Systems, 1068–71. Boston, MA: Springer US, 2009. http://dx.doi.org/10.1007/978-0-387-39940-9_577.

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von Ammon, Rainer. "Event-Driven Business Process Management." In Encyclopedia of Database Systems, 1–5. New York, NY: Springer New York, 2016. http://dx.doi.org/10.1007/978-1-4899-7993-3_577-2.

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Mishra, Nandita, and Vijeta Singh. "Purpose-Driven Business for Sustainable Development." In Performance Management, 63–90. Boca Raton : CRC Press, 2020. | Series: Information technology, management and operations research practices: CRC Press, 2020. http://dx.doi.org/10.1201/9781003089308-6.

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Hastings, Colin. "Strategic Management by Project Group: Lessons Learned." In Business Driven Action Learning, 169–78. London: Palgrave Macmillan UK, 2000. http://dx.doi.org/10.1057/9780230285866_14.

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Kissel, Wolfgang. "Hoffman La Roche and Boehringer Mannheim – Mission Impossible?: Management Development During a Takeover." In Business Driven Action Learning, 65–75. London: Palgrave Macmillan UK, 2000. http://dx.doi.org/10.1057/9780230285866_6.

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Kulkarni, Vinay, and Souvik Barat. "Business Process Families Using Model-Driven Techniques." In Business Process Management Workshops, 314–25. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011. http://dx.doi.org/10.1007/978-3-642-20511-8_30.

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Bellmann, Matthias. "Siemens Management Learning: A Highly Integrated Model to Align Learning Processes with Business Needs." In Business Driven Action Learning, 140–51. London: Palgrave Macmillan UK, 2000. http://dx.doi.org/10.1057/9780230285866_12.

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Conference papers on the topic "Business-driven IT management"

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Bartolini, Claudio, and Cesare Stefanelli. "Business-driven IT management." In 2011 IFIP/IEEE International Symposium on Integrated Network Management (IM 2011). IEEE, 2011. http://dx.doi.org/10.1109/inm.2011.5990530.

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Zeng, L., H. Lei, M. Dikun, H. Chang, K. Bhaskaran, and J. Frank. "Model-driven business performance management." In IEEE International Conference on e-Business Engineering (ICEBE'05). IEEE, 2005. http://dx.doi.org/10.1109/icebe.2005.89.

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Reimer, Tim, and Qing Tan. "Ecosystem for Business Driven IT Management." In NOMS 2014 - 2014 IEEE/IFIP Network Operations and Management Symposium. IEEE, 2014. http://dx.doi.org/10.1109/noms.2014.6838374.

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Rubio-Loyola, Javier, Marinos Charalambides, Issam Aib, Joan Serrat, George Pavlou, and Raouf Boutaba. "Business-driven management of differentiated services." In 2010 IEEE Network Operations and Management Symposium - NOMS 2010. IEEE, 2010. http://dx.doi.org/10.1109/noms.2010.5488468.

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Bartolini, Claudio, and Jacques Sauve. "IT Service Management and Business-Driven IT Management." In NOMS 2008 - 2008 IEEE Network Operations and Management Symposium. IEEE, 2008. http://dx.doi.org/10.1109/noms.2008.4575108.

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Lereim, J. "Business Driven Project Control – Does Quality Matter?" In Maritime Project Management 2016. RINA, 2016. http://dx.doi.org/10.3940/rina.mpm.2016.01.

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Danciu, V. A. "Formalisms for IT Management Process Representation." In 2006 IEEE/IFIP Business Driven IT Management. IEEE, 2006. http://dx.doi.org/10.1109/bdim.2006.1649210.

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Esfahani, Faramarz Safi, Masrah Azrifah Azmi Murad, Md Nasir Sulaiman, and Nur Izura Udzir. "SLA-Driven Business Process Distribution." In 2009 International Conference on Information, Process, and Knowledge Management (eKNOW). IEEE, 2009. http://dx.doi.org/10.1109/eknow.2009.14.

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"Context-driven Business Process Modelling." In International Workshop on Technologies for Context-Aware Business Process Management. SciTePress - Science and and Technology Publications, 2009. http://dx.doi.org/10.5220/0002201500170026.

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Moura, Antao, Jacques Sauve, and Claudio Bartolini. "Research Challenges of Business-Driven IT Management." In 2007 2nd IEEE/IFIP International Workshop on Business-Driven IT Management. IEEE, 2007. http://dx.doi.org/10.1109/bdim.2007.375008.

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