Relevant bibliographies by topics / Business Hotel

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  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
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Academic literature on the topic 'Business Hotel'

Author: Grafiati
Published: 4 June 2021
Last updated: 30 May 2022

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Journal articles on the topic "Business Hotel"

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Shchetinina, K. I. "INNOVATIVE CONCEPTS IN HOTEL BUSINESS: INTERNATIONAL AND RUSSIAN EXPERIENCE." MGIMO Review of International Relations, no. 4(31) (August 28, 2013): 257–66. http://dx.doi.org/10.24833/2071-8160-2013-4-31-257-266.

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According to the experts of PricewaterhouseCoopers Company, hotel segment in Russia in 2013 year is about to develop and increase sales, despite crisis preconditions and an ambiguous economic situation in the world. The innovative hotel concept is one of the most popular subjects among hotel real es-tate developers and hotel operators. Indeed the innovative hotel concept is an additional way of promoting hotel services. Leading international and Russian engineers acquire experience in creating a unique hotel concept: both in premium and economy class. The article describes such forms of innovative hotel concepts as business and design hotels, capsule hotels, budget hotels, «Women only» hotels. The author of the article studies key aspects of the international approach «the blue way» to the hotel industry. If the building is environment-oriented and fulfills all the requirements for economy and functionality, it represents an example of this complete and balanced approach.
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Elman oğlu Bağırov, Mehdi. "Development of the Sheraton hotel chainDevelopment of the Sheraton hotel chain." SCIENTIFIC WORK 65, no. 04 (April 21, 2021): 137–39. http://dx.doi.org/10.36719/2663-4619/65/137-139.

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The distribution of the world's hotel chains to more and more countries is also reflected in our country, and the development of this type of chain hotels is growing day by day. Along with the development of technology, the tourism infrastructure and its key element, the hotel industry, is also developing. Today, investments are being made in a planned way to modernize the hotel business, build new hotels, and introduce new technologies and forms of service. Sheraton Hotels and Resorts is an international hotel chain owned by Marriott International. Sheraton has 446 hotels with 155,617 rooms worldwide, including locations in North America, Africa, Asia, Central and South America, Europe, the Middle East and the Caribbean. Key words: hotel chains, investment, technology, hotel business, tourism infrastructure
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Lipianin-Zontek, Ewa, and Irena Szewczyk. "Adaptation of business hotels to the needs of disabled tourists in Poland." Problems and Perspectives in Management 17, no. 4 (December 28, 2019): 392–403. http://dx.doi.org/10.21511/ppm.17(4).2019.32.

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This paper presents an overview of the issues related to the readiness of Polish hotel establishments to develop the business tourism services for disabled tourists. The purpose of this study is to identify new innovative amenities for business tourism, with particular emphasis on disabled tourists.The paper has been divided into two parts: theoretical approach to disabled hotel guests in business hotel and the needs of disabled in the Polish business hotels. The authors conducted a study on Polish business hotels. Studies have confirmed that business hotels, like traditional hotels, are not accessible to people with disabilities. The study established a research hypothesis, which was proved in findings, i.e. the hotels are not prepared for older people and people with disabilities. Besides, the research results substantiated the necessity of the business hotels adaption to the needs of disable people. Also, the paper presents the suggestions on what the disabled guests expect from the Polish business hotels. In respect of doing this, further investments and financial support are necessary to allow creating friendly conditions for the disabled people.
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Pambuk, S., I. Ustenko, and M. Mardar. "MARKETING SUBSTANTIATION, ORGANIZATIONAL AND ECONOMIC CHARACTERISTICS OF SMALL BUSINESS IN THE PROVISION OF HOTEL SERVICES." Financial and credit activity problems of theory and practice 4, no. 39 (September 10, 2021): 439–50. http://dx.doi.org/10.18371/fcaptp.v4i39.241412.

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Abstract. The article proposes a business model for the development of small business in the regional market of services in Ukraine on a generalized methodological approach; the main aspects and parameters of development of hotel services are revealed. The main purpose of the research is to develop a methodological approach to marketing substantiation, organizational and economic characteristics and management of a small business to provide hotel services on the example of a hostel. Systematization of literature sources and approaches to solving the problem of using strategic management for local small businesses indicates the need to develop a universal business model for the development of hospitality services, taking into account the characteristics of the regional market and other important factors. After all, thanks to a well-chosen for a specific time and a specific market environment, the business models of the company achieve a stable competitive advantage. The rapidity of market changes in the economy of Ukraine and the spread of entrepreneurship actualize the creation of effective algorithms and methods of approach to marketing justification and strategic management of small businesses. The object of research is the business model of future business in terms of implementing a business idea for the local market. The research was carried out using modern general scientific and special methods: business idea map, PEST-analysis, Osterwalder’s business model, determination of business value by cost, income and market approaches, sensitivity analysis to determine the degree of business risk. The information base of research consisted of statistical and organizational, financial reporting of small businesses for the provision of hotel services. As a result of the research, an algorithm for opening and analyzing the work of small businesses to provide hotel services on the example of a hostel was developed. The methodical approach consists of stages: development of a map of a commercial idea; analysis of a potential commercial idea and problems that can be solved in the case of implementation of this commercial idea; consolidated PEST analysis; description of the model of consumer service behavior of hotel services; analysis of project business competitors; drafting a practical philosophy of small business; drawing up a business model of a small project enterprise; resource substantiation; project risk assessment. The proposed methodological approach can be applied to develop a business plan for small business opening a hostel for the development of the regional market of services. Keywords: business plan, marketing plan, card of the business idea, degree of risk of business, hostel, outline of Osterwalder’s business model, PEST analysis. JEL Classification M31, М21, R15, R30 Formulas: 0; fig.: 1; tabl.: 6; bibl.: 23.
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Loboda, Sofija Idrisovna, and R. N. Ushakov. "The role of ”green” technologies in the development of the hotel industry." Gostinichnoe delo (Hotel Business), no. 12 (December 15, 2021): 24–41. http://dx.doi.org/10.33920/igt-2-2112-03.

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The article describes the current aspects of green technologies and the environmental friendliness of hotels, the possibility of using environmentally friendly materials in the process of hotel activities of hotels. The importance of their participation in the tourism business is substantiated and the results of this process and implementation are presented. The procedure of certification of hotels in this direction is also described in detail, the introduction of programs to minimize waste in the hotel, environmental pollution, as well as the use of innovative energy-saving technologies, what international programs exist and their requirements for environmentally friendly accommodation are considered. The purpose of this article is to consider and study the issues of what place green technologies currently occupy in the hotel industry, the use of green technologies by eco-hotels as one of the actively developing branches of the hotel business, the environmental friendliness of the product offered by the hotel industry using a "green" policy, the relevance of these issues in both foreign and Russian social programs. The authors set an urgent task and substantiate the important role of the development of green technologies in the hotel industry. Within the framework of this article, we will try to first touch on ecotourism, give as an example some of the possible forms of ecotourism, assess the environmental requirements imposed on foreign hotel businesses and used by such enterprises in connection with these requirements, green technologies, and then move on to green technologies used by Russian hotel businesses. A search was conducted for Russian alternative programs for the implementation of environmental policy in hotels. The types of eco-hotels are considered, ways to reduce costs and increase profits, increase competitiveness when using green technologies and their role in the hotel industry.
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Ginting, Nurlisa, and Ivo Michael Padang. "Dolok Sanggul Business Hotel (Sustainable Architecture)." International Journal of Architecture and Urbanism 1, no. 1 (November 15, 2017): 30–37. http://dx.doi.org/10.32734/ijau.v1i1.258.

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The business hotel is one of the facilities that support business work, and their activities are the reason of humans to travel some place for business in an area or urban areas. Dolok Sanggul Kab. Humbang Hasundutan is the one of area increasing their economy in every year with agriculture and hospitality sector as one of the driving axis of the economy in this area but, no one the hotel that supports business activities in around of this area. As one of the efforts undertaken to maintain the sustainability of natural, the design of Sustainable Architecture in the business hotels to be designed is very suitable theme be the reference to scheming business hotels in this area.
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Kulak, Nataliia V. "COMPETITIVE ADVANTAGES OF MODERN FORMS OF MANAGEMENT BY A HOTEL BUSINESS." Management 28, no. 2 (March 29, 2019): 108–18. http://dx.doi.org/10.30857/2415-3206.2018.2.9.

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Introduction and purpose of the study. Recently, the issue of increasing the efficiency of the functioning of hotel business establishments due to the application of competitive advantages becomes of paramount importance.It is well-known that in the conditions of an integrated approach to the creation and use of competitive advantages, an enterprise is able to prevail in the demand market. Practical experience of the domestic hotel industry shows that some forms of organization of hotel activities for the domestic hotel industry are new, which creates the need to explore the features of modern forms of management of hotel enterprises in the system of competitive advantages.The hypothesis of scientific research. It is assumed that the processes of globalization and integration necessitate the formation of new forms of organization of hotel activity of the domestic hotel industry in order to improve the form of management of hotel business.The purpose is to determine the essence and content of modern forms of hotel business management in the context of the concept of competitive advantage.Methods of research: general scientific methods of analysis, synthesis, comparison, systematization and generalization.Results: modern forms of organization of hotel business management, which are used by leading specialists of the hotel industry sphere, reveal the peculiarities of their activity, the strengths and weaknesses of such forms of organizing management of hotel industry enterprises as independent hotels, voluntary associations of hotels and hotel chains.
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Muhomorova, Irina Viktorovna. "ESG transformation and development of hotel business." Gostinichnoe delo (Hotel Business), no. 12 (December 15, 2021): 62–70. http://dx.doi.org/10.33920/igt-2-2112-06.

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Nowadays, a business that follows the principles of environmental, social and corporate governance is now more attractive to potential investors and employees. ESG-transformation at the international level is practically taking place in various industries and business areas. In this regard, the hotel business needs to determine specific ESG-performance criteria corresponding to the Sustainable Development Goals, which will become the basis for attracting investments based on the industry ratings formed. The implementation of the ESG-transformation will require the unification of professionals and owners of the hotel business to develop common criteria for compliance with the ESG-agenda. The need to develop ESG-performance criteria in the hospitality industry is determined and related to the willingness to enter into ESG-transformation, taking into account the need for additional financial burden and the need for early recovery after the pandemic. Environmental criteria are related to the use of green technologies in the operation of hotels, issues of energy efficiency, resource conservation and will require a reduction in energy consumption during the operation of a hotel enterprise. The social ones are directed to the internal and external environment of the hotel. Socially oriented criteria for ESGrating of hotels are the most difficult object for approval by professionals of the hotel industry, taking into account the diversity of hotel enterprises and their locations. The criteria for quality management must include corporate governance and corporate behavior. In addition, such changes will also affect consumers of hotel services, who will need time to understand the essence and meaning of ESGtransformation. To implement such a transformation, the involvement of the state in achieving the goals of sustainable development in the hotel industry in Russia and its interest in the ESG-transformation of the hotel business is determined.
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LEVYTSKA, Inna. "REVENUE MANAGEMENT IN HOTEL BUSINESS." "EСONOMY. FINANСES. MANAGEMENT: Topical issues of science and practical activity", no. 5 (45) (May 2019): 108–17. http://dx.doi.org/10.37128/2411-4413-2019-5-12.

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The article defines the most effective methods of managing hotel revenues and methods of their use, which in turn will create competitive advantages and make the sale of hotel services stable, and the activity of hotel enterprises more profitable. The concept of Revenue management in the hotel business is disclosed, which is a technology that determines the best price for hotel room on the basis of demand forecasting, that is, the sale of the necessary number to the client at the right moment at the right price. The basic pricing objectives of the hotel company have been developed, which should not be considered separately, but should be in line with the marketing strategy of the enterprise development. Interdependence of the level of loading of hotel rooms from the reduction of prices is determined. The obtained data testify that the price reduction even by 1% requires an increase in loading of hotel rooms by almost 1% to cover losses as a result of income reduction. The goal of the pricing strategy, aimed at achieving the goals as the services to be offered, are proposed, hotels are trying to outdo competitors by maximizing the quality of services. The principles, which should be used by hotel companies that master flexible pricing methods from the point of view of marketing complex: the choice of pricing policy should be closely related to the positioning of the hotel company services; A correlation of the pricing strategy with the definition of the stage of the life cycle, on which the hotel product is located, is very important for the process of formation of prices. The mechanism of calculation of sales prices for hotel services is offered. These approaches should be considered in the pricing policies of the hotel company, depending on the services they provide. The stages of the analysis are determined: market research, hotel product life cycle, task setting of pricing depending on the goals of the hotel company, determination of the marginal range of price fluctuations, determination of the most optimal range of prices. Analysis of prices and range of competitors' services, choice of method of pricing, adjustment of the basic price level, establishment of the final price. The method of "discriminatory pricing" is described and examples of the use of this method are given. The concept of "Price discrimination" is defined, which is a useful tool for smoothing the supply and demand, providing additional income and profit to most hospitality establishments. This method of pricing uses reductions / increases in prices to attract additional customers and revenue without lowering / raising prices for all. A detailed description of the multiplier effect method used in the calculation of prices. The essence of the multiplier method is to calculate the multiplier, which shows how many times the dependent factor (profit) increases or decreases if the independent factor is changed to one. The calculation of the budget based on the multiplicative method in the hotel "Ramada Lviv" was carried out. The number of indicators given in the calculations may increase depending on the specifics of the enterprise. Constant costs are the sum of personnel costs, operating costs, management, depreciation, etc., each of which is considered as an independent factor of impact on profits. Variable costs depend on the volume of goods turnover; therefore, they should include such expenses as additional wages, production raw materials, related and consumable materials. It is characterized by a revenue management system in a hotel that requires a reliable database. A good revenue management system will benefit the hotel and customer. Cost-effectiveness factors (fixed costs of fixed assets and operating costs, variable costs of services) have a completely different range of actions than market-oriented factors (price, cost of services, loading of numbers, etc.). It is determined that for hotels, comparing the influence of various factors on profit, it can be argued that the impact of trade turnover is more significant than the impact of costs. An estimation of the importance of the factors that create the multiplicative effect, which was ranked, depending on their impact on profit. It was found that prices, which are in close connection with all elements of the marketing complex, determine the profitability of the hotel company, its life cycle and financial stability. At the same time, the choice of pricing methods and pricing policies largely depends on the goals and strategies of the hotel company in the selected segment of the market. The proposed mechanism for calculating the sale price of a hotel company is based on a multiplicative method, which includes: the definition of key indicators that affect the profit, including prices; calculation of profit when changing these indicators; estimation of the importance of the impact on the profit of each selected indicator; the choice of the most appropriate variant of profit. The development of market relations in Ukraine and in advanced economies is somewhat similar, therefore, the generalization and dissemination of the best foreign and domestic income management experience based on marketing will improve the efficiency of the hotel industry. Prospects for further research are the development of new strategies aimed at gaining market share, improving hotel services, increasing consumer demand through the interaction of factors of price and quality, promotion of the brand, introduction of new forms of management, including franchising and management contracts, electronic sales of hotels services.
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Chen, Hsiangting Shatina, Kimberly Severt, Yeon Ho Shin, Adam Knowlden, and Tyra W. Hilliard. "“How’d you sleep?” measuring business travelers’ sleep quality and satisfaction in hotels." Journal of Hospitality and Tourism Insights 1, no. 3 (August 13, 2018): 188–202. http://dx.doi.org/10.1108/jhti-11-2017-0015.

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Purpose The purpose of this paper is to explore business travelers’ sleep experience in hotels by measuring sleep quality and determining the extent to which hotel attributes, demographic characteristics, and hotel quality level influence their sleep quality while staying in hotels. Design/methodology/approach This study utilized a self-reported survey to obtain data from business travelers who have stayed in a hotel at least two nights for a business trip in the past 30 days. A total of 304 business travelers were surveyed in this study. Findings The results indicated that there was a difference in the factors that influenced business travelers’ overall satisfaction with sleep in mid-scale (2.5-3.5 stars) vs upscale hotels (4+stars). The findings showed that business travelers generally had lower sleep quality at hotels and they were more likely affected by noise both outside and inside the guestroom, as well as material elements inside the room. Originality/value This study represents a pioneering attempt at exploring business travelers’ sleep quality and satisfaction with sleep in hotels. Furthermore, this study contributes to the limited research addressing sleep quality as a fundamental function of hotel services. Also, this is the first study to measure business travelers’ sleep quality in hotels by using the sleep quality scale.
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Dissertations / Theses on the topic "Business Hotel"

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Shevchuk, Yu A., and M. P. Denysenko. "Hotel industry business model formation." Thesis, Izdevniecība "Baltija Publishing", 2020. https://er.knutd.edu.ua/handle/123456789/17105.

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Wawrzyniak, Elizabeth A. "A model to forecast corporate hotel rates /." Online version of thesis, 1993. http://hdl.handle.net/1850/11597.

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Tebes, Peralta Carolina. "Hotel para turistas de negocios en la ciudad de Antofagasta : hotel ABC (business class hotel )." Tesis, Universidad de Chile, 2014. http://www.repositorio.uchile.cl/handle/2250/117361.

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Tesis para optar al grado de Magíster en Administración de Empresas
Autor no envía autorización para poder subirla al portal de Tesis Electrónicas de la U. de Chile
La alcaldesa Karen Rojo ha declarado públicamente que la ciudad de Antofagasta se va a dedicar al turismo de negocios, antecedente muy relevante a tener en consideración para emprendimientos de nuevos proyectos en la ciudad. Durante el periodo comprendido entre los años 2000 y 2008 existió un incremento de los visitantes nacionales y extranjeros principalmente por motivos de negocios llegando a representar un 83% del total de los turistas, porcentaje bastante alto, lo que lleva a pensar a priori que el turismo de negocios es un mercado interesante de analizar. Una industria atractiva en la ciudad, teniendo en cuenta las proyecciones de crecimiento del turismo de negocios en la ciudad son los establecimientos de alojamientos turísticos. Dentro de la oferta de alojamiento turístico en la ciudad de Antofagasta, se encuentran hoteles, Apart-Hoteles, Departamentos Amoblados, Residenciales, Hostales, centros vacacionales y Camping, considerando que el foco del presente análisis es el turismo de negocios, entonces el alojamiento turístico que compatibiliza en mayor grado con el perfil del turista de negocios son los Hoteles. Mediante el presente informe se expone el desarrollo de un plan de negocios para un hotel enfocado al turismo de negocios ubicado en la ciudad de Antofagasta, en el cual se presentan los antecedentes generales de temas que el proyecto involucra, incluyendo una descripción y justificación del mismo.
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Shahini, Rei. "Business Intelligence in the Hotel Industry." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-100845.

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Applications of artificial intelligence (AI) in hospitality and accommodation have taken an enormous percentage of service-provision, helping automate most of the processes involved such as booking and purchasing, improving the guest experience, tracking of guest preferences and interests, etc. The aim of the study is to understand the roles, benefits and issues with the improvement of business intelligence (BI) in hospitality. This research is purposed to discover the applications of BI in hotel booking and accommodation. The investigation focuses on hotel guest experience, business operations and guest satisfaction. The research also shows how acquiring proper BI is supported by implementing a dynamic technology framework integrated with AI and a big data resource. In such a system, the intensive collection of customer data combined with an improved technology standard is achievable using AI. The research employs a qualitative approach for data discovery and collection. A thematic analysis helps generate proper findings that indicate an improvement in the entire hospitality service delivery system as well as customer satisfaction. In this thesis, there are examined various subsets of BI in tourism. The assessment analyzes competition arising from the application of these technologies. The study also shows the importance and application of harnessing data to gather insights about guest interests and preferences through the establishment of well-developed BI. Insights enable the customization of hotel services and products for individual guests. There is a considerable improvement in guest services and guest information collection, which is achieved through the creation of guest profiles. The research performs a discussion on the incorporation of AI and big data among other sub-components in creating diversified BI and seeks to identify the need for current BI applications in the hotel industry.
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Karlsson, Emma, and Lena Berggren. "Konsumenters attityd på ett hotell : en studie av Hotel FrykenStrand." Thesis, Karlstad University, Faculty of Economic Sciences, Communication and IT, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-1224.

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Kvalitet, miljö och marknadsföring är några av de mest väsentliga delarna för en hotellverksamhet. Dessa aspekter ger en bild av bakomliggande orsaker och förklaringar till konsumenters attityd. Eftersom konsumenters behov ständigt förändras är det betydelsefullt för ett hotell att kontinuerligt upprätthålla konsumentens intresse för att göra hotellbesöket till en angenäm vistelse.

Syftet med denna uppsats är att granska Hotel FrykenStrands konsumenters attityder vid hotellbesök i allmänhet samt på Hotel FrykenStrand i synnerhet. Uppsatsen skall även ge en indikation på vad Hotel FrykenStrands marknadsföring har för verkan på hotellets konsumenter.

Resultatet av vår studie har visat att för att en verksamhet skall kunna ha en möjlighet att tillfredsställa sina konsumenter på bästa tänkbara sätt bör hotellet ha kunskapen om vilka faktorer som konsumenterna värderar högre än andra. Det som skiljer effekten av faktorerna åt är i vilket syfte och mån som konsumenten efterfrågar kvalitetsfaktorerna. Samtidigt påverkar samtliga kvalitetsfaktorer en konsument vid hotellbesök och på Hotel FrykenStrand.

Den fysiska miljön är en viktig beståndsdel på så sätt att konsumenterna är nöjda med Hotel FrykenStrands kapacitet att skapa en tillfredsställande miljö. Därmed påverkar denna faktor konsumenterna relativt lite vid hotellbesök och på Hotel FrykenStrand. Interaktioner mellan människor är en viktig aspekt inom den sociala miljön. Samspelet mellan personal och konsument på ett hotell skall fungera på ett tillfredsställande sätt. Sett till betydelsen av Hotel FrykenStrands marknadsföring har vår studie visat ett resultat på att dess innehåll inte är den största bristen hos hotellet, utan det är marknadsföringens räckvidd och omfattning.

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Siketina, Natalya Hennadievna. "System-issues of development of hotel business." Thesis, Уманський національний університет садівництва, 2018. http://repository.kpi.kharkov.ua/handle/KhPI-Press/38798.

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The development of a hotel business development strategy should include the following methodological approaches to the sequence of execution of works: the definition of goals and objectives for gaining strategic positions in the market, achieving the necessary technical level and product quality, increasing the efficiency of service delivery; determining the real possibilities of the hotel company for the implementation of the stated goals and objectives; justification of the development strategy, that is, the development of long-term and current measures of economic and financial development of the hotel company in order to provide the above-mentioned tasks; estimation of probable results; the development and adoption of corrective measures to achieve the planned results activity of hotel enterprise.So in deciding to optimize the development of the hotel business, it is necessary to determine the ways of its implementation, that is, to choose the appropriate strategy of activity.
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Staňová, Jeannette. "Podnikatelský plán - Wellness hotel." Master's thesis, Vysoká škola ekonomická v Praze, 2009. http://www.nusl.cz/ntk/nusl-16785.

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The dissertation Business Plan - Wellness hotel contents both the theoretical principles of writing a business plan as well as, in particular, the practical part. The practical part is the real business plan concerning building, starting to operate and successful functioning of the wellness hotel. It contents all the appurtenances of a business plan, such as the market analysis, competition analysis, marketing plan, plan of production, financial plan, etc. The main aim of the dissertation is to assess and to decide, after a complex processing of the business plan, whether to implement the project or not, taking into consideration all the risks and circumstances.
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Xie, Lijia. "LEVERAGING HOTEL PERFORMANCE BY CONSUMER REVIEWS." Diss., Temple University Libraries, 2013. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/216584.

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Tourism and Sport
Ph.D.
This study quantifies the business value of consumer reviews and discusses its wider implications to hotel performance, specifically to delineate the unique effects of the User-Generated Content (UGC) components on room sales. In contrast to earlier studies that take consumer reviews as an exogenous factor, this study finds empirical evidence that consumer reviews both influence and are influenced by room sales through a dynamic framework. In consideration of the endogeneity in consumer reviews, this study uses a dynamic generalized method of moments (GMM) model to address the reviews/sales relation and illustrates why other commonly used estimation that ignore the dynamic relationship between current reviews and room sales may be biased. A longitudinal panel-data sample of 56,284 hotel reviews on a daily basis, along with quarterly hotel performance over a ten-quarter observation window, is used for the empirical modeling. This study finds that room sales are significantly influenced by the review volume, suggesting the importance of awareness effect. Specifically, a 1% increase in the average quarterly number of reviews received would result in a 0.10 units increase in the average revenue per available room. Compared to paid or owned traditional marketing channels, the earned consumer reviews' business value can be justified by the marginal costs of producing extra copies of reviews by consumers and providing social media service by hotel managers. Nevertheless, this study shows that the rating of consumer reviews and its variation does not have effect on hotel room sales after accounting for the endogeneity, indicating that online reviews have little persuasion effect on consumer purchase decisions. Thus, this study considers the awareness effect of Word-of-Mouth (WOM) as the primary effect in the dynamic mechanism between consumer reviews and room sales. From the theoretical perspective, this study represents a comprehensive understanding of consumer reviews by integrating both awareness and persuasion effects. By identifying strategically important review components and their effects, the study adds to the prior literature by providing a positive reconciliation of the mixed findings about the effect of consumer reviews. From the managerial perspective, the awareness effect of consumer reviews suggests that businesses should embrace and facilitate WOM activities. However, consumers are not influenced by the persuasion effect of online WOM, thus presenting a challenge to businesses that try to influence sales through "planting" positive product reviews. Hotel managers shall therefore focus more on the mechanisms that facilitate dispersion of underlying word-of- mouth exchange rather than try to influence online ratings. From the methodology perspective, this study contributes to the hospitality literature by providing econometric justifications for the use of dynamic panel data estimation, discussing the conditions under which it improves inference beyond the traditional pooled OLS and traditional fixed- effects estimates. This study shows that dynamic effect is likely to be particularly important in hospitality research since much of our research seeks to determine the effect of different stimulating variables (e.g., consumer reviews, pricing strategy, customer relationship management, etc.) on hotel performance, an aspect of research that is particularly susceptible to biases that may arise by ignoring the effect of historical performance on current stimulating variables. The empirical attempt initiated in this study welcomes replications of future research.
Temple University--Theses
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Liu, Chun Kit. "Business excellence for the Hong Kong hotel industry." Thesis, Sheffield Hallam University, 2001. http://shura.shu.ac.uk/19973/.

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The purpose of this research is to understand the state of art of total quality management in Hong Kong Hotel Industry and to develop a model of business excellence to help monitor and guide hoteliers in search of excellence. With this in mind, a preliminary study was conducted to understand the concepts, management practices, barriers to their implementations and future plan that are pertinent to total quality management. Founded on Kanji's Business Excellence Model, the Business Excellence Model for Hong Kong Hotel Industry is developed, tested and applied using survey data from 28 members of the Hong Kong Hotels Association and the questionnaires are mainly responded by directorates of the hotels. To compliment the business excellence study, over 2,400 interviews were made from guests of 62 hotels to set up a customer satisfaction index for Hong Kong Hotel Industry. A full-scale study on customer satisfaction for three international and two Asian hotels is included as a case study. Five critical success factors are identified in the preliminary study and they are People Management, External Customer-Satisfaction, Teamwork, Internal Customer-Satisfaction and Leadership. Under staffing is the major barrier to the hotel's implementation of TQM in terms of both frequency and degrees of difficulty, and the approach believed to be short-lived gimmicks or fads comes second. The customer satisfaction survey 1999 reveals that Customer Satisfaction is mainly influenced by both Expectation and Perceived Quality. This, perhaps, gives the hoteliers the starting points for improving their customer satisfactions. Contrasts between the two groups of hotels in the case study reveal that the Asian group outperforms the International group of hotels in all the five dimensions of the Customer Satisfaction Model for both sexes and for both ethnic groups of White and Chinese. This indicates that the difference is something fundamental, perhaps in their quality cultures, quality initiatives and, most importantly, leaderships.
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Poço, Ana Raquel André. "Quinta da Galharda Hotel & SPA business plan." Master's thesis, NSBE - UNL, 2012. http://hdl.handle.net/10362/9572.

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A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics
In this work project will be developed a business plan to a 4 star hotel establishment, located in Miranda do Douro, classified as a Nature Tourism Enterprise. It will offer a full package of services, mainly related with nature, regional culture and social events, for example weddings. Initially, it will be analyzed the competitive environment of the region and the market attractiveness. Then, it will be developed a marketing strategy, with focus on the marketing mix. At the end, it will be developed an implementation plan and an economic viability analysis, so that based on all information it can be assessed the potential of the project.
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Books on the topic "Business Hotel"

1

Lundberg, Donald E. The hotel and restaurant business. 5th ed. New York: Van Nostrand Reinhold, 1989.

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Lundberg, Donald E. The hotel and restaurant business. 6th ed. New York: Van Nostrand Reinhold, 1994.

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Ushakov, Roman. Organization of hotel business: security. ru: INFRA-M Academic Publishing LLC., 2017. http://dx.doi.org/10.12737/25004.

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Anyushenkova, Ol'ga. English: Hotel business and catering. ru: INFRA-M Academic Publishing LLC., 2022. http://dx.doi.org/10.12737/1836224.

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The textbook is designed to improve the language, communication and professional competencies of students. It has a unified structure of lessons and exercises built on the basis of authentic texts, and is an excellent base for developing the skills of the main types of writing and speech activities, expanding the vocabulary of students in the professional field, which is necessary for further independent work of students on special literature. It can be used as part of the profile education of students of secondary vocational educational institutions studying in the specialties 43.02.14 "Hotel business" and 43.02.01 "Organization of catering services", as well as recommended to university students, staff and managers of the tourism and hospitality industry.
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Smith, Ellen. Hotel law. New York: Law Journal Press, 2011.

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Dmitrieva, Nina, Nataliya Zayceva, and Svetlana Ogneva. Hotel management. ru: INFRA-M Academic Publishing LLC., 2020. http://dx.doi.org/10.12737/978913.

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Examines the development and modern concepts of hotel management — system, process and situational approaches. Describes the features of hospitality management related to the organization of the network business, using franchising and management companies. Given numerous examples from the practice of Russian and foreign enterprises of hotel business. Meets the requirements of Federal state educational standards of higher education of the last generation. For students enrolled in the specialty "Hospitality", as well as graduate students, professors from specialized higher education institutions, listeners of professional retraining programs of employees of the enterprises of hotel business.
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Hotel investments: Issues & perspectives. 4th ed. Lansing, Mich: American Hotel & Lodging Association, Educational Institute, 2006.

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Klyuchevskaya, Irina. Technology of formation and promotion of a hotel product. ru: INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/1225039.

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The specifics of the formation and promotion of a hotel product related to the peculiarities of the development of the hotel services market are considered, tools and strategies for promoting a hotel product are analyzed. The issues of advertising and PR activities of hotels, Internet technology of promotion, formation of the image and brand of a hotel enterprise are covered. At the end of each chapter, tasks and questions are given to consolidate the theoretical material. Meets the requirements of the federal state educational standards of higher education of the latest generation. For students of educational institutions of higher education studying in the areas of training 43.03.03 "Hotel business" and 43.03.02 "Tourism" (bachelor's degree level), and for students of secondary vocational education institutions studying in the specialty 43.02.11 "Hotel service". It can be used to train students of organizations of additional professional education, students of both full-time and distance learning, and individual chapters can be useful for college students.
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Bird, Martyn. Hotel Europa: France. 2nd ed. London: Hodder & Stoughton, 1996.

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The business of hotels. 4th ed. Oxford: Butterworth-Heinemann, 2000.

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Book chapters on the topic "Business Hotel"

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Wessels, Dieter. "At the Hotel." In Business German, 61–80. London: Macmillan Education UK, 1992. http://dx.doi.org/10.1007/978-1-349-12142-7_4.

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Riccard, Didier, Mohammed Saad, and Steve Burrough. "At the Hotel." In Business French, 57–72. London: Macmillan Education UK, 1992. http://dx.doi.org/10.1007/978-1-349-22021-2_5.

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Matías, Pili Batley. "At the Hotel." In Business Spanish, 59–74. London: Macmillan Education UK, 1992. http://dx.doi.org/10.1007/978-1-349-22023-6_5.

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Ferney, Derrik. "Travel and Hotel Reservations." In French Business Correspondence Course, 64–70. London: Macmillan Education UK, 1989. http://dx.doi.org/10.1007/978-1-349-10914-2_10.

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Hartley, Paul. "Travel and Hotel Reservations." In German Business Correspondence Course, 65–71. London: Macmillan Education UK, 1989. http://dx.doi.org/10.1007/978-1-349-10916-6_10.

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Zairi, Mohamed. "Ritz—Carlton Hotel Co." In Measuring Performance for Business Results, 261–66. Dordrecht: Springer Netherlands, 1994. http://dx.doi.org/10.1007/978-94-011-1302-1_26.

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Roques, Hélène. "CSR in the Hotel Industry: The Accor Perspective." In Responsible Business, 171–78. Hoboken, NJ, USA: John Wiley & Sons, Inc., 2015. http://dx.doi.org/10.1002/9781119206156.ch11.

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Lillis, Bob. "Service Productivity in the Hotel Business." In Management for Professionals, 167–89. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-05975-4_9.

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Vasilagkos, Tryfon, Panagiotis Polychroniou, and Leonidas Maroudas. "Emotional Intelligence and Mentoring Received in Hotel Organizations." In Business Intelligence and Modelling, 519–24. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-57065-1_54.

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Tam, Suki Siuki, Lawrence Hoc Nang Fong, and Rob Law. "Management Response to Online Review: The Case of Hong Kong Luxury Hotels." In Information and Communication Technologies in Tourism 2022, 123–33. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-94751-4_12.

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AbstractElectronic word-of-mouth (eWOM) is regarded as crucial in business development. Given the intangible nature of tourism and hospitality products, potential customers find it hard to assess them before making purchase. Accordingly, online customer reviews and management responses have influential roles in their decision-making process. While a plethora of previous research focused on customer reviews, scholarly attention on how luxury hotels respond to the reviews was scant. Using content analysis, this study examines the management response characteristics of 35 luxury hotels and response style of 7 luxury chain hotels in Hong Kong. Their response characteristics including response frequency, responder’s job position, and timeliness of response were generally similar. The response style and tone (professional and conversational tones) vary with hotels even they are in the same hotel group. Implications on practice of management responses are offered for luxury hotel operators.
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Conference papers on the topic "Business Hotel"

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Foteva, Mirena. "MODERN CHANGES IN HOTEL SERVICE." In TOURISM AND CONNECTIVITY 2020. University publishing house "Science and Economics", University of Economics - Varna, 2020. http://dx.doi.org/10.36997/tc2020.641.

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Hotel service is a complex process that can be considered from different aspects. New technologies are constantly entering the hotel service. "Smart hotels" are the wonder of the 21st century. The smartphone is becoming the main asset in the hotel. With it we control everything - we open our rooms, book various services, etc. Virtual and augmented reality are one of the main trends in the hotel industry. The possibilities of such technologies are endless. They can be used during the booking process, but mostly during the guest's stay at the hotel. Another important topic here is the sustainable development of tourism. More and more hotels are betting on the eco trend by using eco products and recycling materials and resources. This saves energy costs, which overall improves business results.
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Kaya, Muharrem, and Azamat Maksüdünov. "Students’ Perception Toward Business Ethics in Hotel Businesses." In International Conference on Eurasian Economies. Eurasian Economists Association, 2017. http://dx.doi.org/10.36880/c09.02016.

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Nowadays, business ethics and social responsibility are main factors effecting long term success of businesses. Previous studies indicate that the issue of business ethics is evaluated according to the opinions of employees, potential employees and managing staff. The main purpose of this paper is to evaluate business ethics climate of hotel enterprises through the eyes of tourism students. The primary data was obtained from face-to-face interviews with students (n=107) of Kyrgyzstan-Turkey Manas University Vocational School, who have an internship in Antalya province of Turkey. The data were analyzed using descriptive statistics and t-test. As a result of the research, it has been determined that the perceptions of the students on the business ethics are generally positive. In addition, it has been determined that the students' perceptions toward business ethics differ according to gender, ethics courses and departments, where students spent their internships.
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Suwandi, Suwandi, Wiwiek Nurkomala Dewi, and Willy Eka Septian. "DESIGN APPLICATION OF REVENUE HOTEL MANAGEMENT USING COMMON SIZE METHOD." In Global Conference on Business and Management Proceedings. Goodwood Conferences, 2022. http://dx.doi.org/10.35912/gcbm.v1i1.12.

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Currently, the business in the hospitality sector is very mushrooming, especially in big cities. The problem faced by the author is that there are still many hospitality businesses that carry out transactions and record them manually. Common Size is a comparison of each change in items with total assets or total liabilities or total turnover (sales). With this comparison, an increase or decrease in each event will be seen. Hotel is a form of building, symbol, company or accommodation business entity that provides lodging services, food and beverage providers as well as other service facilities where all services are intended for the general public, whether those who stay overnight at the hotel or those who only use certain facilities. owned by the hotel. The purpose of this study is to create an application for hotel room rental income using the common size method. The result of this study is that the application can make a trend report on room rental income, so that it can be used as hotel management in terms of decision making. Good decision making will have an impact on the stability of business actors.
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Andriushchenko, Iana, and Tetyana Ivanenko. "INFORMATION TECHNOLOGY IN THE HOTEL BUSINESS." In АКТУАЛЬНІ ПИТАННЯ ЕФЕКТИВНОГО ФУНКЦІОНУВАННЯ ЕКОНОМІЧНИХ СИСТЕМ: ОСОБЛИВОСТІ, ТЕНДЕНЦІЇ ТА ПЕРСПЕКТИВИ. Міжнародний центр наукових досліджень, 2021. http://dx.doi.org/10.36074/mcnd-19.02.2021.economics.04.

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Gahramanov, Ilkin. "Diagnostics of Hotel Business: Features and Specifics." In International Conference on Eurasian Economies. Eurasian Economists Association, 2020. http://dx.doi.org/10.36880/c12.02452.

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In all countries of the world, the market of tourism services and hotel business is expanding every year, including in the Republic of Azerbaijan. This was facilitated by a number of serious measures adopted by the leadership of the country, among which are: the law on tourism (1999); UN programmatic development to increase the competitiveness of the tourism sector (2009); development of industrial tourism in accordance with the strategic plan of the Road Map (2016), etc. Currently, the tourism services market acts as one of the important connecting links along the entire chain of market processes, including almost all sectors of the economy. In addition, thanks to the expansion of the tourism market, many social problems are being addressed. In recent years, new areas of tourism services and the hotel industry have appeared, among which investment-innovative can be distinguished; financial credit and many others. All this contributed to the fact that the tourism market and hotel business of the country began to solve not only domestic, but a number of international problems.
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Marin (Barbu), Corina Aurora, and Elenа Condreа. "Choosing the Hotel According to the Quality Presented by Influencers on Social Networks." In International Conference Innovative Business Management & Global Entrepreneurship. LUMEN Publishing, 2020. http://dx.doi.org/10.18662/lumproc/ibmage2020/51.

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The tourism industry has found an incredibly fertile ground to reach potential customers with the growth of social media. With the influencers’ tendencies to share moments in their lives and especially about their travels, social networks have become one of the most powerful weapons that travel agencies and hotels use to attract as many customers as possible. The phenomenon of influencers is one in development in our country as well. New accounts are constantly appearing on social networks, promoting brands from many fields (beauty, fashion, cooking, sports and even tourism). We are witnessing a revolution in the consumption of audiovisual content, and the development of the concept of influencer confirms this. The main purpose of this paper is to explore how influencers can influence consumers’ decisions in choosing a hotel. It will focus on research on attitudes and opinions on social media and information in tourism in Romania. The data were collected through an online opinion poll and were analyzed using descriptive statistics. Research has shown a great advantage in using influencers to attract customers. However, customers who choose certain hotels through influencers come with higher expectations, which is why the quality of services must rise to the highest standards.
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Handriana, Tanti, and Ketut Suryadinata Putra. "Hotel Attributes, Satisfaction, and Travellers’s Intention to Revisit Bali Cultured Hotels." In The 2nd International Conference on Inclusive Business in the Changing World. SCITEPRESS - Science and Technology Publications, 2019. http://dx.doi.org/10.5220/0008429201960202.

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Perišić Prodan, Marina. "IMPLEMENTATION OF CUSTOMER ORIENTATION IN THE HOSPITALITY INDUSTRY: IMPLICATIONS FOR BUSINESS PERFORMANCE." In 4th International Scientific Conference – EMAN 2020 – Economics and Management: How to Cope With Disrupted Times. Association of Economists and Managers of the Balkans, Belgrade, Serbia, 2020. http://dx.doi.org/10.31410/eman.s.p.2020.119.

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The purpose of this paper is to examine whether there is a relationship between customer orientation and successful hotel business performance. An empirical study was conducted by examining the marketing management of hotel companies in Primorje-Gorski Kotar County and Istria County. The study found that there is a statistically significant relationship between customer orientation and hotel business performance. The results of the research can be used in practice by the marketing management of hotel companies to determine long-term directions of action. In order to take into account, the wants and needs of the guest and to achieve a competitive advantage, the implementation of customer orientation should be a fundamental postulate in the future business operations of all providers of the hotel offering.
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Aruan, Deasy Arisandy, and Dianty Putri Purba. "Efforts To Improve Regional Original Income of Medan City Through Hotel Taxes." In Japan International Business and Management Research Conference. RSF Press & RESEARCH SYNERGY FOUNDATION, 2020. http://dx.doi.org/10.31098/jibm.v1i1.224.

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The purpose of this research is to find out how the contribution of Hotel Taxes in increasing the Regional Original Income of Medan City and what are the efforts in increasing the hotel tax. Sources of data used in this research are secondary data, namely in the form of targets and realization of hotel tax revenue and realization of local revenue Medan City from 2016 to 2018. The data analysis technique used in this study is to use descriptive analysis. Hotel Tax to Local Own Revenue is to compare the actual value of Hotel Tax with the realization of Local Own Revenue in Medan City. The results show that in 2016-2018, the contribution of Hotel Tax in the city of Medan increased every year. In contrast to the contribution, the value of the realization of Regional Original Income tends to fluctuate because, in 2016-2017, it increased, while in 2018, the realization value decreased.
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"COMPLIANCE QUALITY THE LUXURY HOTEL SERVICE." In Global Business and Law Development Imperatives. Київський національний торговельно-економічний університет, 2019. http://dx.doi.org/10.31617/k.knute.2019-10-10.49.

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Reports on the topic "Business Hotel"

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Armstrong, Dr Beth, Lucy King, Ayla Ibrahimi, Robin Clifford, and Mark Jitlal. Food Hygiene Rating Scheme (FHRS) Food and You 2: Wave 2. Food Standards Agency, December 2021. http://dx.doi.org/10.46756/sci.fsa.ozf866.

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he Food Hygiene Rating Scheme (FHRS) is run in partnership between the Food Standards Agency and Local Authorities and provides information on the standards of hygiene found in food businesses at the time they are inspected. The scheme covers businesses providing food directly to consumers, such as restaurants, pubs, cafés, takeaways, hotels, hospitals, schools and other places people eat away from home, as well as supermarkets and other food shops. In Wales, the scheme also includes businesses that trade only with other businesses, for example, manufacturers. Food and You 2: Wave 2 is the first wave of data collection to include questions relating to the FHRS. The Food and You 2 survey has replaced the biennial Food and You survey (2010-2018), biannual Public Attitudes Tracker (2010-2019) and the Food Hygiene Rating Scheme (FHRS) Consumer Attitudes Tracker (2014-2019). We previously commissioned the FHRS Consumer Attitudes Tracker survey to monitor consumer awareness, attitudes towards and use of the scheme. The survey moved from a biannual basis to an annual basis from 2017 onwards. Due to differences in the question content, presentation and mode of response, direct comparisons should not be made between these earlier surveys and Food and You 2.
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