Relevant bibliographies by topics / Business information access

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  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Business information access'

Author: Grafiati
Published: 4 June 2021
Last updated: 16 February 2022

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Journal articles on the topic "Business information access"

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Schnedeker, Donald. "Business and Economic Databases Access in Academic Business Libraries." Journal of Business & Finance Librarianship 9, no. 1 (September 2003): 37–47. http://dx.doi.org/10.1300/j109v09n01_04.

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Okello-Obura, Constant, Diana Kacunguzi, and Justin Kidaaga. "APPLICATION OF INFORMATION AND COMMUNICATIONS TECHNOLOGIES IN BUSINESS OPERATIONS AND ACCESS TO BUSINESS INFORMATION BY SMALL AND MEDIUM ENTERPRISES IN WESTERN UGANDA." Mousaion: South African Journal of Information Studies 33, no. 1 (January 25, 2016): 153–74. http://dx.doi.org/10.25159/0027-2639/847.

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Realising the central role that small and medium enterprises (SMEs) play in the economic growth of a country and the value of information and communications technology (ICT) application in business transactions, it was found prudent to: investigate the ICT skills of SMEs; identify the ICTs utilised, problems SMEs face when using ICTs as sources and means of access to business information; establish the kind of business information accessed from resource centres/ telecentres, public libraries and Internet cafes; and propose strategies to improve on business information access among the SMEs in western Uganda. The study came about after the realisation that there was insignificant growth in businesses among SMEs in western Uganda compared to other parts of the country despite western Uganda being more peaceful than northern Uganda. The study used a quantitative approach with a total of 89 respondents; and established, among others, that most SMEs in western Uganda use mobile phones to transact business and very few use the Internet. SMEs find difficulties in accessing almost all relevant business information. The study recommends the need for establishing telecentres, public libraries and Internet cafes to create business information access portals in order to promote access to relevant business information.
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Oxley, Sandra. "Collaboration leads to access to Asian business information." Business Information Review 15, no. 2 (June 1998): 124–32. http://dx.doi.org/10.1177/0266382984236759.

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Schnedeker, Donald. "Academic Business Library Statistics-Database Access." Journal of Business & Finance Librarianship 4, no. 2 (December 1998): 49–66. http://dx.doi.org/10.1300/j109v04n02_04.

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Fisher, Shelagh. "Access to information." Management Decision 33, no. 5 (June 1995): 22–28. http://dx.doi.org/10.1108/eum0000000003899.

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Fung, D. S., and A. P. Remsen. "Geographic Information Systems Technology For Business Applications." Journal of Applied Business Research (JABR) 13, no. 3 (September 7, 2011): 17. http://dx.doi.org/10.19030/jabr.v13i3.5748.

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<span>Geographic information systems (GIS) technology offers the users the ability to query and access information, map spatial data, and perform predictive modeling, for targeting potential markets in a wide variety of industries and businesses. However, investment in the technology is expensive and requires considerable planning. This article presents an overview of the technology in the context of its potential for business applications and serves as a guide to businesses intending to invest in the technology.</span>
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Schnedeker, Donald. "Benchmarking Databases Access in Academic Business Libraries." Journal of Business & Finance Librarianship 7, no. 1 (April 19, 2002): 43–55. http://dx.doi.org/10.1300/j109v07n01_04.

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Skerbinjek, Andreja. "The Role of Information for Recognising Business Opportunities." Organizacija 41, no. 4 (July 1, 2008): 144–52. http://dx.doi.org/10.2478/v10051-008-0016-4.

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The Role of Information for Recognising Business OpportunitiesManagers need a lot of knowledge and information to make decisions and recognize business opportunities. They can acquire this knowledge and information in different ways. Accounting information, particularly information relating to the creditworthiness of business partners and competitors, is important. Such information, which can contain non-accounting information, is often derived from annual reports. The fastest and cheapest way of accessing information is via the Internet. Because searching for information about different businesses on their Web sites can be time consuming, a quicker, more efficient option is to access this information on databases that contain useful information relating to the majority of businesses in the country. In this paper, we discuss the importance of knowledge and information for recognizing business opportunities. We also analyze the appropriateness of accounting information available from five of the most widely used databases concerning Slovene and Croatian businesses, for estimating the creditworthiness of businesses.
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Chi Chang, Chen. "Business models for open access journals publishing." Online Information Review 30, no. 6 (November 2006): 699–713. http://dx.doi.org/10.1108/14684520610716171.

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Lenox, Cynthia. "Business and Economic Database Access in Libraries Serving Midsized Accredited Business Schools." Journal of Business & Finance Librarianship 15, no. 1 (December 22, 2009): 14–23. http://dx.doi.org/10.1080/08963560903373042.

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Dissertations / Theses on the topic "Business information access"

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Ahmed, Saleh. "Strategies to Access Business Loans for Small and Medium Enterprises in Jordan." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7907.

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Abstract Business financing is crucial to the development and performance of small and medium enterprises (SME) in developing countries. Obtaining loans by SMEs in Jordan is vital for creating employment, reducing poverty ratio, and augmenting SMEs growth. The purpose of this qualitative multiple case study was to discover strategies SME owners use to access credit. The population comprised of 3 SME owners in Jordan who successfully accessed credit. The conceptual frameworks for this study were the social capital theory and the pecking order theory. Data were gathered using semistructured interviews and companies' archived records. Data were analyzed using thematic analysis; three themes emerged to include sources of finance, education and skills, and social networking. The implications for positive social change include the potential to help SME leaders develop strategies to stabilize and grow their businesses. Business growth can create jobs and decrease poverty in Jordan.
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Van, Biljon Sharon Susanna. "Role of access to 'real-time' information in the survival of enterprises." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/16506.

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Thesis (MPhil)--Stellenbosch University, 2004.
ENGLISH ABSTRACT: The rise of the network economy had a resounding impact on the world economy. Business remains transfixed between choosing between hierarchical organizational structures suited to a control and command mindset or transforming to an organizational structure intent on sensing and responding. Flexible and adaptive enterprises are more suitable to an increasingly volatile business environment. Current business trends worldwide seem to point in this direction. This may be an indication of the way in which organizations strive to avoid running the risk of business insignificance. Driven by business volatility, organizational structures are turning increasingly to naturally occurring ‘organizations’ to construct their own malleable versions. The redesign of an organizational structure is as important as reviewing information flows, optimizing technology and most importantly, finding the right type of employee to set the wheels of a real-time enterprise (RTE) in motion. Any discussion pertaining to real-time will touch on time. A reflection on hierarchical organizations highlights their stability, but also their inflexibility and sufficing information practices. It then becomes clear that the new business direction in an intensely competitive environment will have little tolerance for any measure of organizational rigidity. But how driven and fast can information really be processed and still enhance the value of an enterprise? The RTE is not a fully automated enterprise. Its employees may be less involved in its everyday tasks, but remain part of its decision-making process. To what degree does the RTE business model then facilitate value-adding information processing by both automation and manual interventions? Do limits exist where speed and time wastage in business are concerned? Is speed at all costs the only concern of the RTE? The aim of this paper is to answer these questions conceptually. Cognizance was taken of the impact of the volatile business environment on organizational structures influencing the current understanding. The highlighted business trends are based on recently published global and authoritative industry papers, business analyses and academic interpretations. Some of the best material was sourced from professional journals discussing the infinite angles of real-time information. Castells’s work on the network society proved to be extremely valuable to gain a holistic understanding. The latest developments were obtained from well-established research companies. During the investigative phase of this paper, the author encountered one thesis on real-time information focusing on information technology. It was evident that more research is required to answer the questions posed. The eventual findings were in line with the complexity and scope of the subject. The current demands of a global network economy necessitate agile and adaptive networked enterprises, not hierarchies. Roles are becoming more important than positions in the organizational transition phase to a networked, flat structure. A failure to start with such a transformation programme will result in a failure to survive in a fiercely competitive global business environment. It was clear that the RTE is dependent on the establishment of a balance struck between business entities in their interactions with one another as parts of a whole, replete with conditions and requirements. It is only in this sense that access to real-time information could be seen as a differentiating factor in global business.
AFRIKAANSE OPSOMMING: Die ontstaan van die netwerk-ekonomie het ‘n beduidende invloed op wêreldhandel gehad. Besigheid het nog nie uitsluitsel verkry tussen twee soorte organisatoriese strukture nie, naamlik, ‘n hiërargiese organisasiestruktuur wat pas by ’n beheer-en-regeer denkwyse en die ander, ’n veranderende organiese struktuur wat aanvoeling en reaksie belangriker ag. Buigsame, aanpasbare organisasies is uitstekend aangepas by ’n toenemend onsekere besigheidsomgewing. Dit wil voorkom of organisasies tans in hierdie rigting neig om die risiko van onbeduidenheid in die hedendaagse sakewêreld op dié manier te systap. Onsekerheid in besigheid noop organisatoriese strukture om hul toenemend te wend na organisasiestrukture wat natuurlik voorkom, ten einde ‘n eiesoortige buigsame weergawe daarvan te skep. Organisatoriese herstrukturering is ewe belangrik as die hersiening van inligtingsvloei, die optimisering van tegnologie en bowenal, die soektog na die regte soort werknemer wat dryfkrag aan die ‘real-time enterprise’ of RTE sal verleen. ‘Real-time’ besprekings sluit noodwendig die tydskwessie in, terwyl enige nabetragting oor hiërargiese organisasies sal fokus op stabiliteit, maar ook op onbuigsaamheid en ontoereikende inligtingspraktyke. Die nuwe besigheidsrigting in ’n uiters mededingende omgewing laat min ruimte vir enige mate van organisatoriese onbuigsaamheid. Die vraag ontstaan egter hoe vinnig en gedrewe inligting verwerk kan word ten einde besigheidswaarde te vermeerder? RTE’s is nie volledig geoutomatiseerde organisasies nie. Hoewel werknemers nie ten volle betrek word by alledaagse werk nie, is hulle steeds deel van die besluitnemingsproses. Maar vergemaklik die RTE-besigheidsmodel inderdaad die verwerking van inligting deur gedeeltelike outomatisering? Hoe word spoed en tydsvermorsing in organisasies hanteer? Sou spoed byvoorbeeld ten alle koste die enigste belang wees van die RTE? Die doel van hierdie proefskrif is om hierdie vrae in beginsel te beantwoord. Die invloed van besigheidsonsekerheid op organisatoriese strukture wat die huidige denkwyse beïnvloed, word erken. Die aanduiding oor organisatoriese ontwikkeling is gebaseer op internasionale, gesaghebbende spesialisgeskrifte, besigheidsontledings, sowel as akademiese vertolkings. Voortreflike literatuur is bekom in professionele joernale oor die ontelbare nuanses van ‘real-time’ inligting. Castells se werk oor die netwerkgemeenskap was van onskatbare waarde vir ’n oorsigtelike insig, terwyl die jongste ontwikkelinge verkry is uit artikels afkomstig van gevestigde navorsingsinstansies. Die skrywer het gedurende die navorsingsfase slegs een proefskrif teengekom oor ‘real-time’ inligting met inligtingstegnologie as die hooffokus. Dit is duidelik dat toenemende navorsing steeds ontbreek. Die uiteindelike bevindings het ooreengestem met die ingewikkeldheid en omvang van die onderwerp. Die eise van ’n internasionale netwerk kan slegs beantwoord word deur ratse en aanpasbare netwerk organisasies, allermins deur hiërargieë. ’n Rol, pleks van ’n aanstelling, raak van toenemende belang in die organisatoriese oorgangsfase na ’n plat struktuur wat deel is van ’n netwerk. Versuim om te begin met so ’n oorgangsprogram sal mislukking tot gevolg hê in die geweldig mededingende besigheidsomgewing wat dwarsoor die wêreld heers. Die RTE is afhanklik van die daarstelling van ‘n balans tussen besighede as dele van ’n geheel in hul omgang met mekaar wat die nodige voorwaardes en vereistes insluit. Dis slegs binne hierdie raamwerk dat toegang tot ‘real-time’ inligting beskou kan word as ’n unieke faktor wat aan besigheidsorganisasies wêreldwyd gebied word.
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Kwan, Pak-ming Peter. "To access the feasibility of commercial success of PRC information provider with benchmarking the practices in developed economics /." Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18830833.

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Johnsson-Gerde, Angelica. "The Swedish Trade Council : Access to knowledge - a core driver in the success of international business." Thesis, Uppsala University, Department of Business Studies, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-88403.

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Problem: The information-supply for companies that venture abroad is greater than ever before, however, the sort of information available is seldom exhaustive. Much of the information a company needs when venturing out on a new market can not be accessed on the market, but the knowledge needed is developed in the cooperation with other actors. Therefore, this thesis has come to focus on whether access to knowledge is a core driver in the success of international business.

Purpose: Against a background of companies’ need of knowledge and networks when venturing abroad, the purpose of this thesis is to describe the strategic operations of the Swedish Trade Council on the American market, in relation to their cooperation with the Embassy of Sweden in Washington D.C. This, to be able to assess if this type of cooperation creates efficiency and effectiveness, in the objective to offer Swedish companies market information and a vast network abroad.

Method: A literary research-summary was made by the author to gain knowledge in the field of internationalization, knowledge, and networks. As the primary source of information, the author conducted a number of interviews, which in turn was analyzed in relation to the academic theories within the field. Based upon this information further research was conducted and additional information sought to gain a deeper understanding for the issue of the study, so that the author would be able to describe the entity in relation to its context

Result: The problem comes down to how to make the right knowledge available for the companies, and that problem increases in the lack of contacts with information that is not obtainable out on the market. Active relationships within networks, such as the one STC has with the embassy, are crucial. It gives them the opportunity to act as a broker, creating a leverage for the companies the serve, through the knowledge and network they can provide them on the foreign market.

 

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關伯明 and Pak-ming Peter Kwan. "To access the feasibility of commercial success of PRC information provider with benchmarking the practices in developed economics." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31268006.

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Sacramento, Junior Luiz Claudio Ferreira. "More than words: broader information sharing and access to the formal credit market." reponame:Repositório Institucional do FGV, 2017. http://hdl.handle.net/10438/18293.

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Submitted by Luiz Claudio Ferreira Sacramento Junior (luizclaudiosacramento@hotmail.com) on 2017-05-22T23:07:02Z No. of bitstreams: 1 Dissertation_final version.docx: 377515 bytes, checksum: c5d360cbf921b7c3982e47f2705d59f4 (MD5)
Approved for entry into archive by ÁUREA CORRÊA DA FONSECA CORRÊA DA FONSECA (aurea.fonseca@fgv.br) on 2017-05-23T19:21:16Z (GMT) No. of bitstreams: 1 Dissertation_final version.docx: 377515 bytes, checksum: c5d360cbf921b7c3982e47f2705d59f4 (MD5)
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This paper shows how information sharing mechanisms might enable Micro and Small Enterprises (MSEs) to increase their access to formal credit markets. Using a unique dataset provided by the Brazilian Central Bank and Ministry of Labor, a change is applied in the threshold of loans that must be reported and shared by all active financial institutions as a gradual increase in the available information on MSEs. Results suggest that borrowers that benefited by this change obtained more loans and smaller interest rates, and by building a good client pool ended up receiving smaller maturities. Firms were also less likely to delay repayments and present smaller loan losses. This evidence sheds light on information asymmetry and literature on financial inclusion by showing that information sharing mechanisms can improve the decision to offer credit, and MSEs can become less dependent of relationship lending to obtain loans.
Esse estudo mostra como mecanismos de compartilhamento de informação podem permitir Micro e Pequenas Empresas (MPEs) podem melhorar seu acesso a mercados de crédito formais. Utilizando uma base de dados única obtida junto ao Banco Central do Brasil e Ministério do Trabalho, uma mudança é aplicada no limite do valor de empréstimos que precisam ser reportados e compartilhados por todas as instituições financeiras ativas como uma mudança gradual na informação disponível sobre MPEs. Os resultados indicam que tomadores de empréstimo que se beneficiaram dessa mudança obtiveram mais empréstimos e menores taxas de juros, e por constituir um bom grupo de clientes acabam por receber menores vencimentos. As empresas são ainda menos prováveis de atrasar seus pagamentos e apresentam menores perdas aos bancos. As consequências desse estudo lançam luz sobre a literatura de assimetria de informação e inclusão financeira ao mostrar que mecanismos de compartilhamento de informação podem auxiliar na decisão de oferecer crédito e MPEs podem se tornar menos dependentes de empréstimos de relacionamento para obter empréstimos.
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Resh, Maria. "Value co-creation in education : A case study of Interspectral." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-388944.

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Technical SMEs develop products in isolation from customers in order to have shorter time to market. However, this approach may result in a mismatch between customer needs and the product value. This research paper investigates value co-creating activities which technical SMEs can undertake with their customers to improve the value of the product and their relationship with the customers. The research paper is a case study of a Swedish technical SME, Interspectral, and their software product for the education market. The study uses a qualitative approach through semi-structured interviews with teachers in Sweden and Australia. A four-step process is used to first understand what value the product brings customers (students and teachers), the current resource integration activities and co-production activities done by customers and finally what value co-creating activities are perceived as important for customers to grow the relationship with the company. The results show that the dialogue between the customer and the firm is most important for customers during value co-creation and facilitates information access and control. Furthermore, specific co-production activities and resource integrating activities are outlined. The implication of the study is that nonmarket actors’ value co-creation should be assessed by considering the constraints placed by the service ecosystem.
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Rashid, Ahmed Tareq. "Inclusive Capitalism and Bottom of the Pyramid Approaches to Development: The Case of Information and Communication Technologies Fostering 'Inclusion' in Developing Countries." Thesis, Université d'Ottawa / University of Ottawa, 2017. http://hdl.handle.net/10393/36599.

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With the increasingly salient role of business in development, the bottom of the pyramid (BOP) approach is sparking great interest in multinational corporations, donor agencies, and academic circles. The BOP proposition holds that profit-generating enterprise-based ventures – typically led by multinational corporations – can reduce poverty and improve the standard of living by offering goods and services to the poor or integrating them in the value chain. BOP as a development strategy is predicated on the “inclusion” of the poor into market to enable them to reap the benefits of greater wealth and prosperity. This thesis critically investigates to what extent BOP interventions contribute to the social inclusion of marginalized groups in developing countries like Bangladesh. The thesis analyzes the case of public access information and communication technologies (ICTs) venues such as telecentres. Such venues provide access to ICTs such as Internet that enable people to access, use and share information and knowledge at an unprecedented level, offering great potential for socio-economic development. Overall, the thesis reveals the limitations in the BOP approach in contributing to inclusion, by showing the contradictions between the economic logic of business and the social imperative of inclusion. Through focusing on a broader view of inclusion, the findings highlight the complex relationship between digital inclusion and social inclusion in developing countries. In particular, the thesis problematizes the notion of “inclusive business”, which, by aiming to integrate the poor as consumers and women as entrepreneurs, serves the purpose of extending the reach of business. Thus inclusive business is rather different from a view of inclusion towards meaningfully contributing to one’s social and economic advancement. The thesis also argues that the various dimensions of inclusion are highly contingent on the business strategies and motivations of corporations as well as meso-level organizational formations. The analysis of corporate strategies uncovers how revenue making considerations are driving BOP interventions at the cost of accountability towards their stakeholders. By interrogating some of the issues silent in the discussions on business and development, such as inequality and exclusion, the work provides a counter narrative to the BOP discourse, raising questions about the uncritical repositioning of business as a development agent.
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Götlind, Oskar. "Tillgängliggöra data inom SSBI : En kvalitativ studie hur data bör tillgängliggöras vid införande av SSBI." Thesis, Högskolan i Skövde, Institutionen för informationsteknologi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-17032.

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I dagens affärsvärld är det i princip ett måste för verksamheter att ta del av den konkurrensfördel som Jinns möjlig via att använda affärsdata genererat av en verksamhets processer för att sedan ta eventuella beslut, detta möjliggörs inom en Business Intelligence- miljö. Dock behöver dessa beslut ofta tas snabbare, mer nu än förr, detta sätter allt större press på den IT-avdelning som skall tillhandahålla beslutsfattare det beslutsunderlag som är nödvändig. På grund av nödvändigheten för dom snabba besluten behöver verksamheter korta ner dom ledtider som den traditionella Business Intelligence-miljön skapar. Ledtiderna skapas via att en beslutsfattare skapar en förfrågan på en analys och IT-avdelningen sedan tar fram en rapport som kan svara på förfrågan. För att verksamheter tillsammans med IT-avdelningen skall kunna minska ledtider kan verksamheten införa en så kallad Self-Service BI-miljö[SSBI]. SSBI fokuserar mer på att göra beslutsfattare självständiga genom att möjliggöra för beslutsfattare att själva, utan hjälp av en IT-avdelning ta del av data och analysera data för att ta sina eventuella beslut. Verksamheter lyckas inte alltid med att införa SSBI, det har visat sig Jinnas många stora utmaningar med ett sådant införande. Att tillgängliggöra data för beslutsfattare inom en sådan miljö är en del av alla utmaningar, men vad Jinns det för utmaningar inom just tillgängliggörandet? Vilka faktorer bör verksamheter fokusera på vid tillgängliggörandet av data, detta är frågor som denna studie skall besvara. Studien baseras på frågeformuleringen nedan: • Hur bör data tillgängliggöras till slutanvändare vid införande av SSBI? Studien genomförs via en fallstudie som involverar ett Jlertal intervjuer av respondenter anställda på ett ledande företag inom Sverige som konsulterar stora verksamheter att inom Business Intelligence och dessutom Self-Service BI. En litteraturgranskning av forskning inom samma domän sker också under studiens gång för att skapa en grund inför intervjuerna. Samt också berika informationen från respondenterna. Resultatet av studien är en modell med diverse faktorer och utmaningar med tre huvudkategorier med tillhörande underkategorier som verksamheter bör fokusera på vid tillgängliggörande av data i en SSBI-miljö.
In today's business world, in fact, it is a must for businesses to take part of the competitive advantage that is made possible by using business data generated by a business's processes and then taking decisions, this is made possible within a Business Intelligence environment. However, these decisions often need to be taken more quickly, more now than before, this is putting increasing pressure on the IT department to provide decision makers with the necessary supporting documentation. Due to the necessity for the quick decisions, businesses need to shorten the lead times that an traditional Business Intelligence environment creates. This is because a decision maker creates an inquiry for an analysis and the IT department then produces a report that can respond to the request. In order for businesses to be able to reduce lead times together with the IT department, the company can introduce a so-called Self- Service BI environment [SSBI]. SSBI focuses more on making decision makers self-reliant by enabling decision makers to themselves, without the help of an IT department, to analyze data to make their decisions. Businesses do not always succeed in introducing SSBI, it has proved to be many major challenges with such introduction. Making data available to decision makers in such an environment is one part of all the challenges, but what are the challenges in the area of accessibility? What factors should businesses focus on when making data available, these are questions that this study answer. The study is based on the question below: • How should data be made available to end users when introducing SSBI? The study is carried out by a case study that involves a number of interviews of respondents employed at a leading company in Sweden that consult large businesses within Business Intelligence and also Self-Service BI. A literature review of research within the same domain also takes place during the study to enrich the information from the respondents. The result of the study is a model with various factors and challenges with three main categories with associated subcategories that businesses should focus on when making data available in an SSBI environment.
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Wendin, Ingrid, and Per Bark. "Data at your service! : A case study of utilizing in-service data to support the B2B sales process at a large information and communications technology company." Thesis, Linköpings universitet, Industriell ekonomi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-176403.

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The digitalization of our society and the creation of data intense industries are transforming how industrial sales can be made. Large volumes of data are generated when businesses and people use digital products and services which are available in the modern world. Some of this data describes the digital products and services when they are in use, i.e., it is in-service data. Furthermore, data has during the last decade been seen as an asset which can improve decision-making and has made sales activities become increasingly customer specific. The purpose of this study was to explore how knowledge from in-service data can serve B2B selling. To realize this purpose the following three research questions were answered by conducting a single case study of a large company in the information and communications technology (ICT) industry. (RQ1) How does a company in a data intense industry use knowledge from in-service data in the B2B sales process? (RQ2) What opportunities does knowledge from in-service data create in the B2B sales process? (RQ3) What challenges hinder a company from using knowledge from in-service data in the B2B sales process? RQ1: This study has concluded that, in the context of a data intense industry, throughout the steps in the B2B sales process, knowledge from in-service data is actively used by the sales team, however, to varying degrees. In-service data is used in six categories of sales activities: (1) to understand the customer in terms of their technical and strategical needs, which enables lead generation and cross-selling, (2) to make information from in-service data available through data collection, storage, and analyses, (3) to nurture the relationship between buyer and seller by creating understanding, trust and satisfactory offers to the customer, (4) to present solutions with convincing arguments, (5) to solve problems and satisfy the customer’s needs, and (6) to provide post-sale value-adding services. Moreover, three general resources which are used in the activities were identified: An audit report which presents the information of the data, a plan which presents strategic expansions of the solution, and simulations of the solution. Furthermore, four general actors who are performing the activities were identified: the Key Account Manager (KAM) who is responsible for conducting the sales interactions with the customer, the sales team, and the presales team who both support the KAM, and the customer. In addition to the general resources and actors, companies may use step-specific resources and actors. RQ2: Four categories of opportunities were identified: knowledge from in-service data (1) assists KAMs in discovering customer needs, (2) guides the KAM in creating better customer specific solutions, (3) helps the KAM move the sale faster through the sales process, and (4) assists the company in becoming a true partner who provides strategic services, rather than acting as a supplier. RQ3: Finally, four categories of challenges were identified: (1) organizational, (2) technological, (3) cultural, and (4) legal & security. Out of these, obtaining access to the data was identified as the greatest challenge to use in-service data. The opportunities and the challenge to access data are deemed to be general for companies in data intense industries, while the other challenges are depending on the structure, size, and culture of the individual company. The findings of this study contribute to a general understanding of how companies in data intense industries may use knowledge from in-service data, what opportunities this data create for their B2B sales process, and which challenges they face when they pursue activities which use the knowledge from in-service data. To conclude, in-service data serves B2B selling especially as a source of customer knowledge. It is used by salespeople to understand the customer in terms of its technical and strategical needs and salespeople use this knowledge to conduct various customer-oriented sales activities. In-service data creates several opportunities in B2B sales. However, several challenges must be overcome to seize the opportunities. Especially the question of data access.
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Books on the topic "Business information access"

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Selms, Langstaff Eleanor De, ed. Access information: Research in business. Dubuque, Iowa: Kendall/Hunt Pub. Co., 1987.

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United States. Bureau of Land Management. Denver Service Center. MMS Business Information System: On-line access users guide. [Denver, Colo: U.S. Dept. of the Interior, Bureau of Land Management, Service Center], 1992.

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Strass, Alan R. Unleashing knowledge workers' access to corporate information. [S.l.]: Information Management Forum, 1996.

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Sally, Preston, and Ferrett Robert, eds. Access 2000 advanced. Upper Saddle River, NJ: Prentice-Hall, 2000.

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Gilchrist, Alan. Taxonomies for business: Access and connectivity in a wired world. London: TFPL, 2000.

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Gilchrist, Alan. Taxonomies for business: Access and connectivity in a wired world. London: TFPL, 2000.

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Data analysis with Microsoft Access 2010: From simple queries to business intelligence. Boston, MA: Course Technology PTR, 2012.

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Carpenter, Keith. Global customer access at Chase Manhattan. [Atlanta, Ga.]: Information Management Forum, 1999.

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Entrepreneurship, United States Congress Senate Committee on Small Business and. Connecting Main Street to the world: Small business perspectives on internet access : roundtable before the Committee on Small Business and Entrepreneurship, United States Senate, One Hundred Eleventh Congress, second session, May 13, 2010. Washington: U.S. Government Printing Office, 2013.

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F, Monk Ellen, ed. Problem-solving cases in Microsoft Access and Excel. 4th ed. Australia: Thomson/Course Technology, 2007.

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Book chapters on the topic "Business information access"

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Starzecka, Monika, and Adam Walczak. "Using Semantics to Personalize Access to Data-Intensive Web Sources." In Business Information Systems Workshops, 28–38. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-642-03424-4_4.

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Weghorn, Hans. "Efficient Information Access from Constraint Wireless Terminals." In Lecture Notes in Business Information Processing, 166–76. Berlin, Heidelberg: Springer Berlin Heidelberg, 2007. http://dx.doi.org/10.1007/978-3-540-74063-6_13.

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Calvanese, Diego, Tahir Emre Kalayci, Marco Montali, and Stefano Tinella. "Ontology-Based Data Access for Extracting Event Logs from Legacy Data: The onprom Tool and Methodology." In Business Information Systems, 220–36. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-59336-4_16.

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Karafili, Erisa, Konstantina Spanaki, and Emil C. Lupu. "Access Control and Quality Attributes of Open Data: Applications and Techniques." In Business Information Systems Workshops, 603–14. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-04849-5_52.

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Olivier, W., and H. Haar. "Controlling Internet Access at an Educational Institution." In Information Security in Research and Business, 280–92. Boston, MA: Springer US, 1997. http://dx.doi.org/10.1007/978-0-387-35259-6_22.

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Fugini, Mariagrazia, and Mahsa Teimourikia. "Access Control Privileges Management for Risk Areas." In Lecture Notes in Business Information Processing, 98–111. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-11818-5_9.

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Lawall, Alexander, Thomas Schaller, and Dominik Reichelt. "An Approach towards Subject-Oriented Access Control." In Lecture Notes in Business Information Processing, 33–42. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-29133-3_3.

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Schefer-Wenzl, Sigrid, Helena Bukvova, and Mark Strembeck. "A Review of Delegation and Break-Glass Models for Flexible Access Control Management." In Business Information Systems Workshops, 93–104. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-11460-6_9.

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Boulares, Sofiene, Kamel Adi, and Luigi Logrippo. "Insider Threat Likelihood Assessment for Flexible Access Control." In Lecture Notes in Business Information Processing, 77–95. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-59041-7_5.

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Jurošková, Zuzana Juchová, and Anna Závodská. "Using of Text Mining in Online Public Access Catalog." In Lecture Notes in Business Information Processing, 451–62. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-21009-4_35.

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Conference papers on the topic "Business information access"

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"WORKFLOW ACCESS CONTROL FROM A BUSINESS PERSPECTIVE." In 6th International Conference on Enterprise Information Systems. SciTePress - Science and and Technology Publications, 2004. http://dx.doi.org/10.5220/0002598500180025.

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Jian-Guo, Chen, Huang Tao, and Xiang Wei. "Secure Access Control Model for Business Process." In 2013 Fifth International Conference on Computational and Information Sciences (ICCIS). IEEE, 2013. http://dx.doi.org/10.1109/iccis.2013.218.

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Thomson, D. N. "Information Access and Reuse as a Business Benefit for Shipyards." In International Conference on Computer Applications in Shipbuilding. RINA, 2009. http://dx.doi.org/10.3940/rina.iccas.2009.75.

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Klarl, Heiko, Korbinian Molitorisz, Christian Emig, Karsten Klinger, and Sebastian Abeck. "Extending Role-Based Access Control for Business Usage." In 2009 Third International Conference on Emerging Security Information, Systems and Technologies. IEEE, 2009. http://dx.doi.org/10.1109/securware.2009.28.

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Jassmi, Abdulla Ahmed. "Free Internet Access: Policy Implications and Business Models." In 2008 Third International Conference on Convergence and Hybrid Information Technology (ICCIT). IEEE, 2008. http://dx.doi.org/10.1109/iccit.2008.380.

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Talib, Muhammad Nabeel, Cai Shuqin, Muhammad Abrar, and Muhammad Sheraz Shafiq. "E-Business Access for Blinds: A Semantic Approach." In 2009 International Conference on E-Business and Information System Security (EBISS). IEEE, 2009. http://dx.doi.org/10.1109/ebiss.2009.5137969.

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Zhang Xinchen, Liu Shouyin, and Huang Mei. "Wireless Video Access for Talent Market Multimedia Information System." In 2008 International Seminar on Business and Information Management (ISBIM 2008). IEEE, 2008. http://dx.doi.org/10.1109/isbim.2008.38.

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Gaaloul, Khaled, Sami Yangui, Samir Tata, and Henderik A. Proper. "Architecting Access Control for Business Processes in the Cloud." In 2014 International Workshop on Advanced Information Systems for Enterprises (IWAISE). IEEE, 2014. http://dx.doi.org/10.1109/iwaise.2014.9.

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"A FLEXIBLE FRAMEWORK FOR APPLYING DATA ACCESS AUTHORIZATION BUSINESS RULES." In 12th International Conference on Enterprise Information Systems. SciTePress - Science and and Technology Publications, 2010. http://dx.doi.org/10.5220/0002909602750280.

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Faravelon, Aurelien, Christine Verdier, and Agnes Front. "Towards a business-centric definition of access control policies." In 2011 IEEE Fifth International Conference on Research Challenges in Information Science (RCIS). IEEE, 2011. http://dx.doi.org/10.1109/rcis.2011.6006835.

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Reports on the topic "Business information access"

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Moore, Andrew P., and Rohit S. Antao. Modeling and Analysis of Information Technology Change and Access Controls in the Business Context. Fort Belvoir, VA: Defense Technical Information Center, March 2007. http://dx.doi.org/10.21236/ada468600.

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Niebler, Rebecca. Abfallwirtschaftliche Geschäftsmodelle für Textilien in der Circular Economy. Sonderforschungsgruppe Institutionenanalyse, September 2020. http://dx.doi.org/10.46850/sofia.9783941627833.

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This master thesis explores the challenges for waste management business models in the field of textiles regarding the requirements of the circular economy, as well as improvement potentials in the current framework conditions. It is concerned with the research question: "Is it advisable to change the frame-work conditions at meso or macro level, with regard to business models for waste management companies in the textile sector that are oriented towards the requirements of the circular economy, and - if so - in what way?” The approach of the study is based on the delta analysis of the e Society for Institutional Analysis at the Darmstadt University of Applied Sciences. It compares the target state of the normative requirements with the actual state of the textile and waste management framework conditions and attempts to identify the gaps (the delta). Based on the delta, it develops approaches that are intended to help reduce the gaps. The thesis develops three business models for the target year 2025 in different areas: an exchange platform for sorters, recyclers and designers, an automatic sorting plant and a plant for fibre-to-fibre recycling of mixed materials. It is becoming clear that these business models cannot meet the target requirements for the circular economy. The analysis identifies the remaining gaps in the framework conditions as the main problem. For example, insufficient innovation impulses and the lack of competitiveness of secondary raw materials inhibit the actors from applying and using new technologies and business models. Restricted access to knowledge and information, as well as a lack of transparency between the actors, also prove to be problematic. In order to answer the research question, the study recommends altering the framework conditions at meso and macro level. It proposes a platform for cooperation between designers, the introduction of a material declaration system and an eco-design guideline for textiles as possible development options. In addition, this work offers a matrix of criteria to help the actors test and improve their new waste management business models regarding their suitability for the circular economy. The analysis is carried out from an outsider's perspective on the entire textile industry. It therefore cannot cover and deal with all aspects and individual circumstances of each player in detail. The necessary changes in the framework conditions that have been identified can therefore be used as a basis for further investigations.
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