To see the other types of publications on this topic, follow the link: Business information services – Design – Uganda.
Journal articles on the topic 'Business information services – Design – Uganda'
Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles
Consult the top 50 journal articles for your research on the topic 'Business information services – Design – Uganda.'
Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.
You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.
Browse journal articles on a wide variety of disciplines and organise your bibliography correctly.
1
Museba, Tapiwanashe James, Edmore Ranganai, and Gianfranco Gianfrate. "Customer perception of adoption and use of digital financial services and mobile money services in Uganda." Journal of Enterprising Communities: People and Places in the Global Economy 15, no. 2 (February 22, 2021): 177–203. http://dx.doi.org/10.1108/jec-07-2020-0127.
Full textAbstract:
Purpose This paper aims to investigate the impact of fintech, mobile money and digital financial services in Uganda and factors impacting adoption of the services. The study will also determine their social impact through financial inclusion in the Ugandan market. Design/methodology/approach This study covers the adoption and use of fintech, mobile money and digital financial services in Uganda. A case study approach was used through a survey questionnaire for 400 randomly selected participants within the Kampala region. Questionnaire was designed to measure customer perception of digital financial services and adoption including mobile money and agency banking. Findings The adoption of mobile money services is driven by mobile devices penetration and the need for access to financial products and services for the unbanked. Results support CGAP (2013) that observed that mobile money adoption was based on two key variables: social network and social interactions of the customer and a segment of customers who can be described as mobile technology leaders (early adopters). There has been positive impact on person to person transfers, grocery payments and mobile money providers have to continue to simplify the access to financial services and bring convenience to the bottom of the pyramid. And mobile money positively impacts sustainable developmental goals covering Gender Equality (SDG5), SDG 8 – Decent Work and Economic Growth; expanding financial inclusion through mobile money and SDG 10 – Reduce Inequalities. Research limitations/implications This study has limitations commonly prevalent with qualitative research, including the small size limited to Kampala and challenges of making generalisations beyond this context. Practical implications The paper might serve as a valuable source of information for government and fintech companies in developing the digital financial services ecosystem as well as for students and academics for further case studies in this area. Originality/value This paper serves as one of the first qualitative research papers concerning mobile money and digital financial services adoption, solely focused on Uganda. Its value is in its showcasing of the importance of mobile money among customers in emerging markets.
2
Namukasa, Juliet. "Records management and procurement performance." Records Management Journal 27, no. 3 (November 20, 2017): 256–74. http://dx.doi.org/10.1108/rmj-04-2016-0011.
Full textAbstract:
Purpose The purpose of this study was to examine the influence procurement records management had on the performance of the procurement function under the National Agricultural Advisory Services (NAADS). Design/methodology/approach The study used both qualitative and quantitative approaches to research. Procurement records management was the independent variable, while procurement performance was the dependent variable. The study also adopted a simple correlation and case study design. An accessible population of 101 respondents was identified, with 93 forming a sample. An 88% response rate was realized. Findings Results indicated that procurement records management had a significant effect on procurement performance. Whereby, there was a positive and statistically significant relationship between records creation and procurement performance; there was a positive relationship between records maintenance, preservation and procurement performance; and, finally, records access and use also had a positive significant influence on procurement performance. Research limitations/implications This research focused on the central region of Uganda, and yet, Uganda has got so many other regions which operate the NAADS programs. This means that research was conducted within a defined scope. Therefore, based on this, the researcher could not generalize the research findings. Practical implications Findings imply that ethical practices should be emphasized and custodians of procurement records be held accountable for their actions, as this will help in the support of proper record-keeping and avoid documents not being on file, misplaced or misfiled, which negatively affects procurement performance. Enabling a more efficient information management system results into effective procurement performance that leads to significant cost reduction in both the private and the government sector, especially when digital records are involved. Social implications As majority of the NAADS staff were found to possess inadequate knowledge in records maintenance and preservation, the government through the NAADS training committees should organize timely workshops to sensitize staff on how best records maintenance and preservation is core to its operations. Originality/value This study contributes to an important area which has not been given attention in the Ugandan context, where there is difficulty of relating the value of effective records maintenance to business management because of the lack of quantifiable evidence. Therefore, the study highlights the influence of records creation, maintenance and use on procurement performance. The review of literature finds that better records management results into better performance of the procurement units in procurement entities.
3
Bongomin, George Okello Candiya, John C. Munene, Joseph Mpeera Ntayi, and Charles Akol Malinga. "Social network." African Journal of Economic and Management Studies 9, no. 3 (September 3, 2018): 388–406. http://dx.doi.org/10.1108/ajems-07-2017-0157.
Full textAbstract:
Purpose The purpose of this paper is to test for the predictive power of each of the dimensions of social network in explaining financial inclusion of the poor in rural Uganda. Design/methodology/approach The study employed a cross-sectional research design and data were collected from a total of 400 poor households located in Northern, Eastern, Central and Western Uganda. The authors adopted ordinary least square hierarchical regression analysis to test for the predictive power of each of the dimensions of social network in explaining financial inclusion of the poor in rural Uganda. The effects were determined by calculating the significant change in coefficient of determination (R2) between the dimensions of social network in explaining financial inclusion. In addition, analysis of variance was also used to test for variation in perceptions of the poor about being financially included. Findings The findings revealed that the dimensions of ties and interaction significantly explain financial inclusion of the poor in rural Uganda. Contrary to previous studies, the results indicated that interdependence as a dimension of social network is not a significant predictor of financial inclusion of the poor in rural Uganda. Combined together, the dimensions of social network explains about 16.6 percent of the variation in financial inclusion of the poor in rural Uganda. Research limitations/implications The study was purely cross-sectional, thus, ignoring longitudinal survey design, which could have investigated certain characteristics of the variable over time. Additionally, although a total sample amounting to 400 poor households was used in the study, the results cannot be generalized since other equally marginalized groups such as the disabled persons, refugees, and immigrants were not included in this study. Furthermore, the study used only the questionnaire to elicit responses from the respondents. The use of interview was ignored during data collection. Practical implications Policy makers, managers of financial institutions, and financial inclusion advocates should consider social network dimensions of ties and interaction as conduits for information flow and sharing among the poor including the women and youth about scarce financial resources like loans. Advocacy towards creation of societal network that brings the poor together in strong and weak ties is very important in scaling up access to and use of scarce financial services for improving economic and social well-being. Originality/value Contrary to previous studies, this particular study test the predictive power of each of the dimensions of social network in explaining financial inclusion of the poor in rural Uganda. Thus, it methodologically isolates the individual contribution of each of the dimensions of social network in explaining financial inclusion of the poor. The authors found that only ties and interaction are significant predictors of financial inclusion of the poor in rural Uganda. Therefore, the findings suggest that not all dimensions of social network are significant predictors of financial inclusion as opposed to previous empirical findings.
4
Dokcen, Charles, Vincent Obedgiu, and Gideon Nkurunziza. "Retail atmospherics and retail store patronage of supermarkets in emerging economies: mediating role of perceived service quality." Journal of Contemporary Marketing Science 4, no. 1 (June 17, 2021): 83–111. http://dx.doi.org/10.1108/jcmars-09-2020-0037.
Full textAbstract:
PurposeThe purpose of the study is to establish the mediating role of Perceived Service Quality on the relationship between Retail Atmospherics and Retail Store Patronage of Supermarkets in Emerging Economies using empirical evidence from Uganda.Design/methodology/approachThe study used a cross-sectional research design and quantitative approach to understand stand the structured reality of Retail Store Patronage of supermarkets in context of emerging economies. In the context of this study, the data were drawn from Uganda's supermarkets. A sample of 1,504 customers were selected from 136,270 customers. Data was collected from supermarket customers using closed ended questionnaire. Descriptive and inferential statistics were derived to describe the behavior of customers and draw conclusions on population using sample statistics. Correlation analysis was used to establish the degree of association between the variables. Hierarchical regression was applied to assess the unique contribution of each variable; control variables-income and age, predictor variables – Retail Atmospherics and Perceived Service Quality on dependent variable – Retail Store Patronage. Mediation was done following the four-step procedures of mediation of Baron and Kenny (1986).FindingsThe results revealed significant positive relationship between Retail Atmospherics, Perceived Service Quality and Retail Store Patronage, confirming the direct hypotheses. Perceived Service Quality partially mediated the relationship between Retail Atmospherics and Retail Store Patronage. The findings depict that Retail Store Patronage is influenced directly by Retail Atmospherics and indirectly through Perceived Service Quality as a mediating variable. However, in situations where the atmospherics is good but perceived service quality is poor, Retail Store Patronage may not be fully realized.Originality/valueThe study provides information that is relevant for filling the practical and theoretical gap in the Retail Store Patronage in Ugandan supermarkets. Previous research studies investigated patronage behavior of shoppers in single retail units yet there is paucity of research on patronage behavior across different retail formats in the world. This study can be generalized and have strategic implications to developing economies that seek to grow and sustain their businesses. It points to the gaps that are normally overlooked and could lead business failure. The focus of most previous studies were on developed economies more especially Europe and America. This study in particular focused on the role of perceived service quality in the relationship between retail atmospherics and customer retail store patronage in emerging economies like Uganda as a testing ground.
5
Bashyam, T. C. A. "Service Design and Price Competition in Business Information Services." Operations Research 48, no. 3 (June 2000): 362–75. http://dx.doi.org/10.1287/opre.48.3.362.12434.
Full text
6
Ying-Shan, Han. "Chinese business information sources." Business Information Review 12, no. 2 (October 1995): 64–74. http://dx.doi.org/10.1177/026638219501200206.
Full textAbstract:
Han Ying-Shan is the managing director of Han Consultants. He specializes in providing Chinese business and marketing information in English. He has published several English-language directories, and also offers market studies, direct marketing and database services, translation, literature design and printing.
7
Umiyati, Sri, M. Husni Tamrin, and Debby Gita Maharani. "Application of Licensing Services Electronic Based Construction Services Business." Advances in Social Sciences Research Journal 6, no. 11 (November 11, 2019): 27–35. http://dx.doi.org/10.14738/assrj.611.7319.
Full textAbstract:
This research main goals are describring and analyzing service application based on electronic (Descriptive Study on Bussiness Permit Licensing for Construction Service in One-stop Integreted Service Unit in Surabaya). This research uses descriptive method with qualitative approachment. The theory that is used for analyzing on this research is e-Service Quality theory that consist of 7 dimension that are Website Design, Reliability, Responsiveness, Security/Privacy, Costumization, Information, and Ease of Use. The research result shows that application of Business Permit Licensing based on electronic is good. The dimensions that have shown the application of electronic-based services are good, namely in the dimensions of Responsiveness, Security / Privacy, Customization, Information, Ease of Use. The dimensions that show the application of services that are still not good, namely the dimensions of Website Design and Reliability.
8
Pigneur, Yves, and Hannes Werthner. "Design and management of business models and processes in services science." Information Systems and e-Business Management 7, no. 2 (February 26, 2008): 119–21. http://dx.doi.org/10.1007/s10257-008-0078-0.
Full text
9
Al-Debei, Mutaz M., Enas Al-Lozi, and Omar Al-Hujran. "Critical design and evaluation factors of mobile business models." Journal of Enterprise Information Management 28, no. 5 (September 14, 2015): 698–717. http://dx.doi.org/10.1108/jeim-05-2014-0050.
Full textAbstract:
Purpose – The purpose of this paper is to define critical design and evaluation factors of business models (BM) for mobile network operators (MNOs) in general, and more specifically for mobile data services. Design/methodology/approach – This paper follows a qualitative approach. Aiming to identify critical design factors for mobile BMs, this research, as a part of larger research, examines three real-life cases related to mobile data service BM design and engineering. These cases are Orange Business Services (OBS); Apple’s iPhone services and applications, and NTT DoCoMo’s i-mode service. Findings – In this paper, the authors provide a framework for designing and developing Market-Aligned, Cohesive, Dynamic, Explicit, and Unique BMs with Fitting Network-Mode, which, if adopted by MNOs, would ensure their long-term success by improving the sustainability and innovation capabilities of their BMs. These critical design factors address different spheres of the mobile business: “Cohesion” and “Explicitness” are operator-oriented, whereas “Market-Alignment,” “Dynamicity,” “Uniqueness,” and “Fitting Network-Mode” are industry-oriented. Research limitations/implications – Although the paper provides in-depth analysis of three case studies in the context of mobile telecommunications, the authors cannot claim that the developed framework can be generalized to all services in the mobile telecommunications industry. Further validation through empirical testing is preferred and this could be done in future research. Practical implications – The developed framework is of value to MNOs as it provides them with a holistic approach for designing and also evaluating successful BMs over time. This is because the developed framework defines critical design factors for BMs in the contexts of their environments. Originality/value – The domain of BMs is still emerging within the field of information systems. The majority of prior studies either tackled the issue of BM definition or provided taxonomies and classifications of this concept. The originality of this paper comes from the fact that it takes further steps in developing the concept by providing a comprehensive framework which encapsulates critical design and evaluation factors of mobile BMs.
10
Sauvé, Jacques P., Antão Moura, and Filipe T. Marques. "Business-Driven Design of Infrastructures for IT Services." Journal of Network and Systems Management 17, no. 4 (October 1, 2009): 422–56. http://dx.doi.org/10.1007/s10922-009-9140-6.
Full text
11
Wang, Shouhong, and Hai Wang. "Shared Services Management." International Journal of Information Systems in the Service Sector 7, no. 2 (April 2015): 37–53. http://dx.doi.org/10.4018/ijisss.2015040103.
Full textAbstract:
The cloud computing technology has accelerated shared services in the government and private sectors. This paper proposes a research framework of critical success factors of shared services in the aspects of strategy identification, collaborative partnership networking, optimal shared services process re-designing, and new policies and regulations. A survey has been employed to test the hypotheses. The test results indicate that clear vision of strategies of shared services, long term business relationships among shared services partners, business process re-design, human resource structure re-design, effective governance and service center for shared services, effective cost distribution scheme, and ethical code and access control for shared services significantly positively contribute to the success of shared services.
12
Simonin, Jacques, Pierre-Yves Pillain, Didier Guériot, and Johanne Vincent. "Information System Services Generation of Business Services Specification and Based on a System-of-Services Logical Architecture Pattern." International Journal of Cooperative Information Systems 29, no. 03 (August 8, 2020): 2050002. http://dx.doi.org/10.1142/s0218843020500021.
Full textAbstract:
The generation and design of the service architecture of an information system is complex. It depends more on the vision of the service than on the vision of the service inside an information system. An information system is indeed a system of services that can contain thousands of services. The lack of consideration of constraints imposed by the information system makes it difficult to reuse these services. Another strong constraint is that an information system service must support a business service. The proposed approach allows information system services to be generated in accordance with the business services specification and their logical architecture to be automatically designed by respecting a logical architecture pattern of the system-of-services. An information system services generation algorithm allows being consistent with the logical architecture pattern during this generation. The definition of coherence and coupling properties makes it possible to evaluate the relevancy of the system-of-services. A use case shows the value of these properties in making the logical architecture of the service system more relevant to business services.
13
Pires, Luís Ferreira, Arjen van Oostrum, and Fons Wijnhoven. "Service Registry Design." International Journal of Information Systems in the Service Sector 2, no. 4 (October 2010): 1–21. http://dx.doi.org/10.4018/jisss.2010100101.
Full textAbstract:
A service registry is a Service-Oriented Architecture (SOA) component that keeps a ‘catalogue’ of available services. It stores service specifications so that these specifications can be found by potential users. Discussions on the design of service registries currently focus on technical issues, while service registries should take into consideration information needs of business domain users. In this regard, the authors consider service registries as information services and develop a comprehensive framework for designing service registries. This framework introduces aspects that determine a design space for service registries. In this design space, the authors identify views, requirements, processes, and means in the design of a service registry that supports the lifecycle information of a service. A vital part of these requirements is further implemented and demonstrated in a prototype built as a ‘proof-of-concept’ for the framework. This paper also discusses a case study used to evaluate the prototype. In this case study, a registry prototype has been populated with realistic services of a large insurance company, and 21 experienced IT and business professionals from a consultancy organization evaluated the prototype for its user satisfaction.
14
Namugenyi, Aminah, and Peter Wamea. "Effects of Information Seeking Behaviour on Accessibility of Library Services by Students With Visual Impairment in Uganda Christian University, Mukono." International Journal of Current Aspects 5, no. 2 (May 3, 2021): 1–20. http://dx.doi.org/10.35942/ijcab.v5i2.161.
Full textAbstract:
The major aim of the study was to investigate the effects of information seeking behaviour on accessibility of library services by students with visual impairment. The study was carried out at Hamu Mukasa Library of Uganda Christian University in Mukono, Uganda. The study objectives were to weigh the needs of information to Students with Visual Impairment (SWVI) in UCU library, assess information seeking behaviors of SWVI at UCU library, to evaluate the library facilities and services currently available for SWVI, to interrogate the sources of information for SWVI and to analyze the challenges encountered by SWVI while seeking for information at UCU library. The researcher used a descriptive design confirming about the truthfulness of the matter of fact to give wright answers to the research questions in an understandable manner giving the exact picture of what transpires amidst the SWVI while seeking for information from the Library. The study applied the qualitative together with quantitative research methods venturing into and making use of questionnaires and extracting information from the documents. The target population in the study included SWVI and staff at Uganda Christian University (UCU) Hamu Mukasa library. The study targeted the visually impaired students plus library staff members who serve or train information search skills to the students. A sample size of 100 participants was chosen from the total population of 150 whereby sample size of library staff was 60 and a sample of 40 students with visual impairment. The findings revealed that the library staff have inadequacy skills to allow them understand the needs of SWVI and their information seeking behaviours, thus failure to serve SWVI diligently. In regard to this, the study is mandated to air out the services provided, the facilities available and showing how they are insignificant to suite the information requirements of these particular users of the library. The study was well-timed to handle the assessment on effects of information seeking behaviour while accessing library services by (SWVI) at Uganda Christian University. The study recommended to the government, academic libraries, Non-Government Organisations and other agencies serving visually impaired people; to work together on the strategies to improve library facilities and information services for the visually impaired students.
15
Wang, Shouhong, and Hai Wang. "Shared services beyond sourcing the back offices: Organizational design." Human Systems Management 26, no. 4 (December 20, 2007): 281–90. http://dx.doi.org/10.3233/hsm-2007-26405.
Full textAbstract:
Shared services have been widely spread in the government and private sectors. Unlike outsourcing, shared service is the standardization and consolidation of common functions across the multiple organizations to reduce information process duplication and increase information and knowledge sharing. Shared services should be viewed less as a phenomenon of cost saving and more as a challenge of organization redesign. Five general leading theories of organizational design are examined in the perspective of shared services. A quasi-general organizational design approach is proposed specifically for shared services projects. The proposed approach emphasizes the organizational support for the shared services strategy identification, collaborative partnership network design, optimal shared services process design, and policy and regulation system design.
16
KIM, JIHIE, PETER WILL, S. RINGO LING, and BOB NECHES. "Knowledge-rich catalog services for engineering design." Artificial Intelligence for Engineering Design, Analysis and Manufacturing 17, no. 4 (November 2003): 349–66. http://dx.doi.org/10.1017/s0890060403174069.
Full textAbstract:
The exponential growth of the Internet and increasing communication and computational power have created many opportunities for advancing engineering, manufacturing, and business activities. Among them are electronic catalogs. These have become basic information resources to a number of people, ranging from shoppers looking for personal items to engineers selecting electromechanical parts to build a product. Although rich in content, current catalog systems are limited both in search quality and in realizing the full potential of the retrieved information. The active catalog system brings a conceptually new idea to electronic commerce by providing a new, computationally usable, catalog information environment about components and their use in applications. It utilizes a rich body of domain knowledge to facilitate access and retrieval of component information. The utility of retrieved information is enhanced by using it to rapidly construct simulation programs and test alternatives, supporting a “try before you buy” paradigm in which users evaluate candidate components within simulations of their design. We describe services provided in the active catalog system to support engineers in selecting and evaluating electromechanical components and subsystems. The services include mechanisms for creating queries for parts based on their intended use rather than merely parametric specifications, refining those queries to take account of constraints imposed by domain knowledge, providing multimodal information to help engineers assess and compare candidate parts, and generating simulation models for candidate parts and integrating them to provide simulation models for candidate systems.
17
Wang, Quan Deng, and Xi Long Qu. "Design and Implementation of UDDI Registry Center." Applied Mechanics and Materials 34-35 (October 2010): 1587–91. http://dx.doi.org/10.4028/www.scientific.net/amm.34-35.1587.
Full textAbstract:
The Key of Web Services lies in how to describe and find Web serve, and which is mainly realized depending on UDDI technology is realized. The company which provided the services by UDDI can register information, it can make the potential user and/or cooperative partner find the services and simple shelf of the business of these companies. At the same time, UDDI can make company find other company, so as to expand the potential business partnership. We can say UDDI has offered the chance for company to step into new market and service, also make the companies in all scales expand their own place business among the global market rapidly.
18
De Nicola, Antonio, Giordano Vicoli, and Maria Villani. "Gamified Software to Support the Design of Business Innovation." Information 9, no. 12 (December 14, 2018): 324. http://dx.doi.org/10.3390/info9120324.
Full textAbstract:
Business innovation is a process that requires creativity, and benefits from extensive collaboration. Currently, computational support in creativity processes is low, but modern techniques would allow these processes to be sped up. In this context, we provide such a computational support with software for business innovation design that uses computational creativity techniques. Furthermore, the software enables a gamified process to increase user engagement and collaboration, which mimics evolutionary methods, relying on a voting mechanism. The software includes a business innovation ontology representing the domain knowledge that is used to generate and select a set of diverse preliminary representations of business ideas. Indeed, the most promising for novelty and potential impact are identified to ignite a business innovation game where team members collaborate to elaborate new innovation ideas based on those inputs until convergence to a shortlist of business model proposals. The main features of the approach are illustrated by means of a running example concerning innovative services for smart cities.
19
Hasanudin, Muhaimin, Dedy Prasetya Kristiadi, and Budi Haryanto. "E-business Startup Model using Canvas Business Model (case study: SiJasPro)." IJISTECH (International Journal of Information System & Technology) 5, no. 2 (August 30, 2021): 127. http://dx.doi.org/10.30645/ijistech.v5i2.123.
Full textAbstract:
With the rapid development of information technology today, more and more businesses are using the internet as a medium to disseminate information and choose the right business model in order to survive and develop. This study aims to determine the business model of a startup in the Project Services Information System (sijaspro) by conducting analysis and evaluation to determine the strengths, weaknesses, opportunities, and threats so that they can design a business model. The research method used is a qualitative method. This study uses the theory of the business model canvas and SWOT analysis. The results show that the company's business model requires several additional factors in each element of the e-business model in order to grow and develop better by providing building project features and services and applications to users
20
Wu, Jia-Jhou, Hung Yu Kung, and Tom M. Y. Lin. "Influence of customer participation on information technology services." Industrial Management & Data Systems 117, no. 6 (July 10, 2017): 1077–92. http://dx.doi.org/10.1108/imds-03-2016-0104.
Full textAbstract:
Purpose The purpose of this paper is to investigate how customer participation (CP) influences the two contrasting relationship maintenance mechanisms: dedication and constraint, and identifies its antecedents in the context of business-to-business information technology (IT) services. Design/methodology/approach An empirical study was conducted through a survey of 126 firms receiving IT services in Taiwan. The partial least squares method was used to test the conceptual model of the study. Findings The results indicated that CP positively relates to IT service quality, thereby influencing satisfaction (i.e. dedication). In addition, CP was also found to be positively associated with switching costs (i.e. constraint). Both satisfaction and switching costs have significant influences on loyalty. Furthermore, IT capabilities, organizational compatibility, and role clarity are positively related to CP. Research limitations/implications Longitudinal studies are needed to explore how CP affects the dual mechanisms in different phases of customer-firm relationships. Originality/value The study contributes to a thorough understanding of the influences of CP on relationship maintenance.
21
Henkel, Martin, Paul Johannesson, and Erik Perjons. "An Approach for E-Service Design using Enterprise Models." International Journal of Information System Modeling and Design 2, no. 1 (January 2011): 1–23. http://dx.doi.org/10.4018/jismd.2011010101.
Full textAbstract:
Organisations demand new business models for value creation and innovation that require collaboration with customers and vendors in agile and flexible networks. To realise such networks, organisations are embracing service oriented models and architectures using e-services for business communication. A major issue for a service oriented organisation is to design and offer e-services that are adapted to the needs, wants, and requirements of customers and vendors. This is a challenging task as different customer groups and vendors will have different requirements, which may vary over time, resulting in a large number of e-services. In this paper, the authors suggest enterprise models as being adequate instruments for design and maintenance of e-services. More specifically; an approach for designing e-services based on value and goal models, which will ensure that the constructed e-services will satisfy the needs and wants of customers. A project from the Swedish health care sector is used to demonstrate and evaluate the proposed approach.
22
Macdonald, Anne Therese. "Dedicated business centers in public libraries." Reference Services Review 43, no. 3 (August 10, 2015): 344–68. http://dx.doi.org/10.1108/rsr-02-2015-0007.
Full textAbstract:
Purpose – The purpose of this study is to determine whether or not a dedicated business center within a public library acts as a key success factor in a public library’s services to the community entrepreneur. Design/methodology/approach – A questionnaire survey was sent to 88 public libraries with dedicated business centers, and posted to BRASS-L and BUSLIB-L, for input from public libraries without business centers. Interviews with three survey respondents and one local city official followed. Findings – Fifty-seven per cent of all respondents felt that a dedicated business center is very essential or essential to the services provided to the entrepreneurial community. The services most often offered were workshops/seminars/classes, counseling sessions by collaborative agencies and one-on-one research sessions with librarians. The majority of responding libraries collaborated with a community business agency (80 per cent). Fifty-one per cent spend between 6 and 20 hours/month on the collaboration. Research limitations/implications – Since 2007, many of the dedicated business centers in public libraries have closed or been consolidated with other sections and services of a public library. This should be further studied. Further research on librarian expertise in market and industry research is recommended. Originality/value – This study updates the business services associated with public libraries business services since the push in the late 1990s for public libraries to be more active in community economic development.
23
Ge, Yun Sheng, Xiao Jian, and Yang Liu. "Research and Design of the Travel Information Service System Based on SOA." Applied Mechanics and Materials 121-126 (October 2011): 2845–49. http://dx.doi.org/10.4028/www.scientific.net/amm.121-126.2845.
Full textAbstract:
In the analysis of existing travel information service system of the main problems and travel information services on the basis of the relevant business processes, combining Service Oriented Architecture (SOA) the advantages. This paper proposes a method of travel information service system based on SOA overall design scheme. Its core content is SOA thought, as a theoretical guide in technical standard. The use of the existing AJAX, XML and Web Services, and other related technologies. For travel information services designed to service granularity. The scheme through a loose coupling, cross-platform system structure to reusing existing application system function module, easily incorporated into existing application systems to the new systems. Thus fully utilize existing resources.
24
Tsafarakis, Stelios, Pavlos Delias, and Nikolaos Matsatsinis. "A Service-Oriented Approach for the Optimal Product/Service Design Business Process." International Journal of Information Systems in the Service Sector 5, no. 1 (January 2013): 68–81. http://dx.doi.org/10.4018/jisss.2013010104.
Full textAbstract:
The optimal product design is an NP-hard marketing optimization problem, in which a firm aims at the maximization of its market share or profit. A manager that deals with the problem has to decide on a number of issues, such as how to simulate the consumer choice process, which optimization algorithm to apply, and how to model the competitors’ retaliatory moves. The existing information systems fail to provide the decision maker with the unique blend of techniques and resources required by the problem. In order to follow the way that marketing managers comprehend the optimal product process, in this paper the problem is broken down into distinct services, each one of them maps into a basic feature (simulation, optimization, competition analysis, etc.). All services are aggregated to a marketing decision support system by a service oriented architecture, achieving this way a decision-makers friendly environment, since the marketing managers are able to get a solution without the need to transfer data and parameters from one software to another, and without the need to coordinate manually the whole process.
25
Nascimento, Álvaro, and Fernando Santos. "Valuation of Alternative Business Models in Information, Communication and Media Markets." International Journal of Business Data Communications and Networking 6, no. 2 (April 2010): 69–89. http://dx.doi.org/10.4018/jbdcn.2010040104.
Full textAbstract:
Information, Communication and Media Markets (ICMM) are in a process of tremendous change. IP-based technologies and services such as broadband and triple/quadruple-play are realities that have the ability to enforce the convergence of so far parallel industries, that is, Telephony, Internet, and Broadcast. In this paper, the authors derive a scenario where a telecom operator aims to design, develop, and validate a global B3G (Beyond 3rd Generation) framework to support secure, personalized, and pervasive telecommunications services built on heterogeneous network and service infrastructures. The authors rethink the telecommunications architecture and business models to enable easy, seamless, and pervasive access to content and services, while supporting user preferences and context. This proposal involves significant changes in current industry business models. A value chain approach allows the identification of different scenarios, where the firm faces several options from which to choose. The authors investigate operators’ decision process and evaluates the project based on its flexibility, using a real option approach.
26
Chin, Mun Yuk, Chelsea A. Blackburn Cohen, and Matthew T. Hora. "Examining US business undergraduates’ use of career information sources during career exploration." Education + Training 62, no. 1 (December 6, 2019): 15–30. http://dx.doi.org/10.1108/et-05-2019-0103.
Full textAbstract:
Purpose Campus career services are increasingly scrutinized as the primary career development resource for undergraduates. The purpose of this paper is to use Career Construction Theory to examine all sources of career information used by undergraduate business students and their contributions toward career exploration and development. Design/methodology/approach Using a mixed-methods design, a survey was first administered to 372 university students enrolled in an undergraduate business school in the USA. Focus group interviews were conducted with 35 students from the survey sample. Descriptive statistics are reported, and inductive themes and causal networks were derived from qualitative data. Findings In order of prominence, students endorsed using sociocultural (e.g. family) and institutional (e.g. career services center) resources, and exploratory activities (e.g. work experience) as career information sources. These sources contributed toward students’ vocational development by enhancing their psychological readiness for work, building social capital and facilitating decisions. Research limitations/implications Participants were sampled from one undergraduate business school in the USA and were self-selected into the study. Practical implications Career services and higher education professionals should think of the career-related information sources available to students as a complex ecosystem of advice instead of singular resources that exist in isolation. Professionals should also attend to students existing sources of career information and consider ways to support students’ development of social and professional networks and opportunities. Furthermore, universities should consider the potential for integrating career exploration into course curricula as opposed to tasking career services offices to be fully responsible for students’ career-related outcomes. Originality/value This study is the first to examine undergraduate business students’ sources of career information and their contributions to career development. Its insights offer evidence for ways to tailor interventions to support students’ use of available information sources beyond campus career services.
27
Nunes, Miguel Baptista. "Understanding Big Data for Industrial Innovation and Design: The Missing Information Systems Perspective." Journal of Data and Information Science 2, no. 4 (December 29, 2017): 1–6. http://dx.doi.org/10.1515/jdis-2017-0017.
Full textAbstract:
Abstract This paper identifies a need to complement the current rich technical and mathematical research agenda on big data with a more information systems and information science strand, which focuses on the business value of big data. An agenda of research for information systems would explore motives for using big data in real organizational contexts, and consider proposed benefits, such as increased effectiveness and efficiency, production of high-quality products/services, creation of added business value, and stimulation of innovation and design. Impacts of such research on the academic community, the industrial and business world, and policy-makers are discussed.
28
Bananuka, Juma, David Katamba, Irene Nalukenge, Frank Kabuye, and Kasimu Sendawula. "Adoption of Islamic banking in a non-Islamic country: evidence from Uganda." Journal of Islamic Accounting and Business Research 11, no. 5 (January 2, 2020): 989–1007. http://dx.doi.org/10.1108/jiabr-08-2017-0119.
Full textAbstract:
Purpose This paper aims to examine the concept and practice of Islamic banking in the context of a non-Islamic country such as Uganda. Design/methodology/approach Semi-structured interviews were used to elicit the strategies banks may use to ensure that the Islamic banking system is successful and to ascertain those factors that may hinder its success. Chief executive officers of business associations, heads of committees on Islamic banking and religious leaders were interviewed. Findings The strategies used by financial institutions in ensuring the adoption of Islamic banking are now known such as “creating awareness of Islamic banking’s mode of operation among existing and potential clients.” The findings also show that factors such as “lack of trust among clients” may hinder the success of Islamic banking. Research limitations/implications The research findings are useful for informing the deliberations of regulators, the business community and financial institutions. The results are applicable only to those countries in the preparation stages of adopting Islamic banking services for the first time, but they could be generalized to any new product launch in any country. Originality/value This paper may help Ugandan financial institutions to design strategies that will accelerate the adoption and, ultimately, the diffusion of Islamic banking in Uganda.
29
Li, Chun Xia, Xue Chao Wei, and Xiao Yan Zhang. "Home Appliance Retailing Services Marketing Strategy Based on Information Technology." Applied Mechanics and Materials 644-650 (September 2014): 6149–52. http://dx.doi.org/10.4028/www.scientific.net/amm.644-650.6149.
Full textAbstract:
The competition is very fierce in the modern business, more and ore enterprises believe in the importance of service marketing. This paper analyzes home appliance retailing service marketing from the view of customer value and put forward many strategies, such as: service design considerately, hearty service and setting up the whole system of service marketing. As a result, it improves customer satisfaction, so as to enhance the Chinese home appliance retailing service marketing level.
30
Mogaji, Emmanuel, Barbara Czarnecka, and Annie Danbury. "Emotional appeals in UK business-to-business financial services advertisements." International Journal of Bank Marketing 36, no. 1 (February 5, 2018): 208–27. http://dx.doi.org/10.1108/ijbm-09-2016-0127.
Full textAbstract:
Purpose The purpose of this paper is twofold: to analyse the use of emotional appeals in business-to-business (B2B) bank advertisements and to understand business owners’ perceptions of such appeals. Design/methodology/approach In Study 1,834 print advertisements collected from British newspapers were content analysed. In Study 2, semi-structured interviews with 17 business owners operating a business current account with a British bank were carried out. Findings Emotional appeals are embedded in B2B financial services advertisements, and business owners acknowledge the presence of emotional appeals; however, the perceived congruency between emotional appeal and financial services could not be established as participants reported a largely utilitarian, need- and benefit-driven decision-making process. Research limitations/implications Accurately measuring emotions aroused through advertisements is considered a limitation. In addition, the sample of participants considered for this research project was small and medium-sized business owners. Practical implications Emotional appeals should be used in conjunction with detailed rational information about financial products, as emotional appeals only arouse interest. Relationship is considered crucial in capitalising on the emotionally appealing advertisements. Customers must feel appreciated and loyalty should be rewarded. Originality/value The paper responds to numerous calls for more research into the role of emotional influences on the relationships in a B2B context and on the behaviour of business customers.
31
Muftic, Sead, Nazri bin Abdullah, and Ioannis Kounelis. "Business Information Exchange System with Security, Privacy, and Anonymity." Journal of Electrical and Computer Engineering 2016 (2016): 1–10. http://dx.doi.org/10.1155/2016/7093642.
Full textAbstract:
Business Information Exchange is an Internet Secure Portal for secure management, distribution, sharing, and use of business e-mails, documents, and messages. It has three applications supporting three major types of information exchange systems: secure e-mail, secure instant messaging, and secure sharing of business documents. In addition to standard security services for e-mail letters, which are also applied to instant messages and documents, the system provides innovative features of privacy and full anonymity of users and their locations, actions, transactions, and exchanged resources. In this paper we describe design, implementation, and use of the system.
32
CARDOSO, JORGE. "POSEIDON: A FRAMEWORK TO ASSIST WEB PROCESS DESIGN BASED ON BUSINESS CASES." International Journal of Cooperative Information Systems 15, no. 01 (March 2006): 23–55. http://dx.doi.org/10.1142/s021884300600127x.
Full textAbstract:
Systems and infrastructures are currently being developed to support Web services and Web processes. One prominent solution to manage and coordinate Web services is the use of workflow technology. For more than two decades now, workflow management systems architectures, language specifications, and workflow analysis techniques have been extensively studied. While these areas of research have made the development of sophisticated workflow systems possible, one important research area that has been overlooked is the lifecycle of process application development. As a result, current process management systems support the analysis, enactment, and ad hoc design of workflows, but they lack the tools and methods to assist process design. The purpose of our study is to present a framework to assist and guide process analysts and designers in their task. The Poseidon framework includes a participative and an analytical design method. The participative phase uses a clean sheet approach and starts by constructing a business case table which captures all the business cases represented by a process. Afterward, an analytical design phase is followed where scheduling functions are derived from the business case table and are used to build the structure of a process.
33
Hou, Jin Kui. "Design and Implementation of a Safety Statistics Administration System." Advanced Materials Research 765-767 (September 2013): 1223–26. http://dx.doi.org/10.4028/www.scientific.net/amr.765-767.1223.
Full textAbstract:
Using of advanced network technology and information technology, a construction scheme for unified statistical information management platform is proposed in this paper. In the scheme, the business of municipal statistics bureau is used as the center, and the scientific statistical system is used as the core. The scheme can be used as the internal service system for the subordinate enterprises and the branch of statistics bureau, which can provide business of online direct report, online surveys, propaganda, consulting, announcements and other statistical information services. The efficiency and accuracy of statistical data reporting are improved, and the labor intensity of statistical work is reduced. This approach can be used to develop a standardized management system covering the whole field of statistical business.
34
Guo, Xin, Liang Wang, and Yong Wang. "Design and Implementation of Extensible Map Labeling System." Advanced Materials Research 271-273 (July 2011): 181–84. http://dx.doi.org/10.4028/www.scientific.net/amr.271-273.181.
Full textAbstract:
Aiming at the inadequacy of existing web map labeling system, this paper try to design a lightweight system which can be combined with different business rapidly, expect to improve the capacity of geographic information services and save the cost of software development.
35
Hitchens, D. M. W. N., P. N. O'Farrell, and C. Conway. "Business Service Use by Manufacturing Firms in Mid Wales." Environment and Planning A: Economy and Space 26, no. 1 (January 1994): 95–106. http://dx.doi.org/10.1068/a260095.
Full textAbstract:
The use of business services by small and medium-sized independent manufacturing firms located in the Mid Wales region is quantified. A cross section of services which provide clients with strategic information and expertise is focused upon; for example, training, market research, and product design. The main concern is with constraints upon the use of services arising from the location. Internal and external provision of services is examined. The source of supply of external services and the use of grant-aided services and services supplied by the Development Board for Rural Wales are considered. Difficulties arising from gaps in service availability or quality are reported. The level of use of external services by matched manufacturing firms within close proximity to a regional concentration of business services in peripheral Northern Ireland is contrasted.
36
Tian, Hong Fang, Yan Hua Liu, and Ying Hong Li. "Ethernet Private Line Access Design Scheme." Applied Mechanics and Materials 103 (September 2011): 578–82. http://dx.doi.org/10.4028/www.scientific.net/amm.103.578.
Full textAbstract:
With the development of Internet, IP has already taken the leading position of any kind of terminal utilization. In order to satisfy consumers’ growing requirements of broadband services,and make up for insufficiency of IP MAN in business management efficiency, data throughput, stability, maintenance difficulty and so on, improve information security of banks and governments, the article introduces a method of achieving Ethernet private line access to improve the information security and the quality of service of big consumer.
37
RAO, BHARAT, and BOJAN ANGELOV. "PERVASIVE INFORMATION SYSTEMS VALUE CHAIN — A SERVICES PERSPECTIVE." International Journal of Innovation and Technology Management 06, no. 01 (March 2009): 17–40. http://dx.doi.org/10.1142/s0219877009001510.
Full textAbstract:
Current research in the field of pervasive information systems is predominantly focused on technical and engineering issues. In this paper, we look at the value chain boundaries of pervasive information systems. We identify a new value chain comprised of (1) infostructures, (2) devices, (3) interfaces, and (4) smart spaces that form the core elements of a pervasive information environment. We further investigate how businesses can achieve competitive advantage in this value-chain through the design and delivery of pervasive products and services. Different stakeholders at each level of the value chain are identified by surveying current research in the area as well as specific firm-level strategies and business models to determine key success factors. Based on our survey, we offer several propositions towards a managerial framework for conceptualizing pervasive information systems in today's service-oriented organizations.
38
Čyras, Giedrius, and Laura Uturytė-Vrubliauskienė. "DIFFERENTIATION OF ELECTRONIC AND MOBILE BUSINESS ASPECTS." Business, Management and Education 8, no. 1 (December 20, 2010): 201–13. http://dx.doi.org/10.3846/bme.2010.14.
Full textAbstract:
Rapid developments in mobile networks and wireless information systems nowadays are researched and adopted. Innovative business models are continually performing and could become a major benchmark in the electronic business field. Understanding them and attempting to design them are important issues. The differentiation of mobile business aspects from electronic business dimensions are a set of the parameters that set mobile business services to leading positions. One of the biggest partitive attributes between electronic mobile business applications is the working options of the user. Electronic business environment constrains the user work at the stationary position. Mobile business applications allow the user work in total mobility conditions. Also new network-based options can handle many of the services features, which can add value to mobile business services. Mobile business is the result of the electronic business and information technologies evolution. For the value adding, mobile business services should take real advantage of electronic business services, with the opportunities of creating, configuring, integrating, upgrading, troubleshooting, and maintaining new business models. A variety of mobile business service offerings that could take advantage of electronic business are presented. A treatment is suggested to add value and differentiate mobile business services, so that they continue to remain profitable.
39
Mišovič, Milan, and Ivana Rábová. "Enterprise services and object-oriented methodologies." Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis 60, no. 7 (2012): 179–88. http://dx.doi.org/10.11118/actaun201260070179.
Full textAbstract:
In this paper we study the possibility of modifying the conventional, advanced object-oriented methodology for software development of enterprise information systems on an enterprise services platform. The presented solution is preceded with the draft of the formal description of the business process logic and its service solutions. In the design for the introduction of business services there is used the so-called native solution that is very close to the thinking of corporate management. Adjustment of the classic, advanced object-oriented methodology is oriented on its cardinal development phases INSEPTION and ELABORATION. In these two phases important descriptions of relevant information modeling results are formed for the following CONSTRUCTION phase and TRANSITION phase. Editing, however, is methodological, and meta-documented with an example of a transparent graphical description of business services and a logical architecture of the target software.In other words, it means that this contribution provides small software companies with valuable knowledge for the creation of their own development methodologies on a platform of enterprise services. The purpose of this paper is to contribute to the formation of implementing development methodologies, which absorb current knowledge disciplines of Software and Information Engineering.
40
Gao, Feng, and Li Li. "Study on Security of Information Exchange of SOA Application System." Applied Mechanics and Materials 484-485 (January 2014): 860–65. http://dx.doi.org/10.4028/www.scientific.net/amm.484-485.860.
Full textAbstract:
Service-oriented architecture (SOA) is a design idea under which we can cover all aspects of the business service in life cycle including the creation and usage of the service. SOA also provides IT infrastructure. It can make the different services exchange data or work is a business process. Implementing the objectives can completely cross operating system platform and cross programming language platform. The objective of the paper is to propose a security service agent based on SOA. The service agent not only can protect the information exchange of network services, but also can realize on different development platforms.
41
COOK, NICK, PAUL ROBINSON, and SANTOSH K. SHRIVASTAVA. "DESIGN AND IMPLEMENTATION OF WEB SERVICES MIDDLEWARE TO SUPPORT FAIR NON-REPUDIABLE INTERACTIONS." International Journal of Cooperative Information Systems 15, no. 04 (December 2006): 565–97. http://dx.doi.org/10.1142/s0218843006001499.
Full textAbstract:
The use of open, Internet-based communications for business-to-business (B2B) interactions requires accountability for and acknowledgment of the actions of participants. Accountability and acknowledgment can be achieved by the systematic maintenance of an irrefutable audit trail to render the interaction non-repudiable. To safeguard the interests of each party, the mechanisms used to meet this requirement should ensure fairness. That is, misbehavior should not disadvantage well-behaved parties. Despite the fact that Web services are increasingly used to enable B2B interactions, there is currently no systematic support to deliver such guarantees. This paper introduces a flexible framework to support fair non-repudiable B2B interactions based on a trusted delivery agent. A Web services implementation is presented. The role of the delivery agent can be adapted to different end user capabilities and to meet different application requirements.
42
Pertawijaya, Immar, and Fardinal . "Development of Accounting Information System in Micro Business Based on the FAST Method." Volume 5 - 2020, Issue 9 - September 5, no. 9 (October 8, 2020): 1144–53. http://dx.doi.org/10.38124/ijisrt20sep762.
Full textAbstract:
The Development of Accounting Information Systems (AIS) designed for Ezyuwiz microbusiness in this study needs to be done as a solution to some of the problems faced in the application of accounting information systems that are still less than optimal. This research is qualitative research using a descriptive study method based on the concept of system development framework for the application of system thinking (FAST) which consists of several phases, including scope definitions, problem analysis, needs analysis, and logical design. The data used in this study are primary data obtained through structured in-depth interviews and observation techniques. Based on the results of the study, several problems can be identified related to the implementation of the accounting system in Ezyuwiz micro business by using a framework of performance, information, economic, control, efficiency, services (PIECES). This study recommends the design of an integrated accounting information system development and improves services to meet the needs of micro business.
43
Stormi, Kati, Teemu Laine, Petri Suomala, and Tapio Elomaa. "Forecasting sales in industrial services." Journal of Service Management 29, no. 2 (March 12, 2018): 277–300. http://dx.doi.org/10.1108/josm-09-2016-0250.
Full textAbstract:
Purpose The purpose of this paper is to examine how installed base information could help servitizing original equipment manufacturers (OEMs) forecast and support their industrial service sales, and thus increase OEMs’ understanding regarding the dynamics of their customers lifetime values (CLVs). Design/methodology/approach This work constitutes a constructive research aiming to arrive at a practically relevant, yet scientific model. It involves a case study that employs statistical methods to analyze real-life quantitative data about sales and the global installed base. Findings The study introduces a forecasting model for industrial service sales, which considers the characteristics of the installed base and predicts the number of active customers and their yearly volume. The forecasting model performs well compared to other approaches (Croston’s method) suitable for similar data. However, reliable results require comprehensive, up-to-date information about the installed base. Research limitations/implications The study contributes to the servitization literature by introducing a new method for utilizing installed base information and, thus, a novel approach for improving business profitability. Practical implications OEMs can use the forecasting model to predict the demand for – and measure the performance of – their industrial services. To-the-point predictions can help OEMs organize field services and service production effectively and identify potential customers, thus managing their CLV accordingly. At the same time, the findings imply new requirements for managing the installed base information among the OEMs, to understand and realize the industrial service business potential. However, the results have their limitations concerning the design and use of the statistical model in comparison with alternative approaches. Originality/value The study presents a unique method for employing installed base information to manage the CLV and supplement the servitization literature.
44
Latysheva, O., Yu Kravchenko, D. Kolinko, and V. Shelikhova. "Structural-Functional Design of Financial Activity of Enterprises in the Financial Services Market." Economic Herald of the Donbas, no. 3 (61) (2020): 109–21. http://dx.doi.org/10.12958/1817-3772-2020-3(61)-109-121.
Full textAbstract:
In the article the result of design of business processes is presented in methodology of structural-functional design, that allows to conduct procedure of description for further optimization of business processes. In the article possibilities of the use of modern tool of management financial activity lombards are presented on the basis of structural-functional design. The got results and offered stages of structural-functional models allow to promote efficiency of administrative decisions due to the receipt of instrument of evident reflection of the existent state of all processes and stages of management, determination of resources, regulations, tasks and desirable results. The models and offered algorithms of the use of structural-functional design presented in the article allow to guidance of company to regulate and formalize all procedure of management due to the graphic reflection of resources, results, mechanisms of providing and management for the designed process of enterprise at notation of IDEF0 (Integration Definition for of Function Modeling) of methodology of SADT – diagrams, and also sequence of the stages of the designed process of ARIS (Architecture of Integrated Information Systems) for the further estimation of necessary resources. Due to the use of modern tool of design of business processes in notations of «Integration Definition for of Function Modeling – IDEF0» and «Architecture of Integrated Information Systems – ARIS» possibility of receipt of evident picture of current status of business processes appears on an enterprise, and also them further management on the basis of their description, regulation and adjustments.
45
Ntale, Peter, Jude Ssempebwa, Badiru Musisi, Muhammed Ngoma, Gyaviira Musoke Genza, Joseph Kimoga, Christopher Byalusaago Mugimu, Joseph Mpeera Ntayi, and Wasswa Balunywa. "Interagency collaboration for graduate employment opportunities in Uganda." Education + Training 62, no. 3 (February 19, 2020): 271–91. http://dx.doi.org/10.1108/et-08-2019-0193.
Full textAbstract:
PurposeThe purpose of this paper is to identify gaps in the structure of organizations that hinder collaboration of organizations involved in the creation of graduate employment opportunities in Uganda.Design/methodology/approachData was collected from staff and leaders of 14 organizations that were purposely selected to represent government, private, and civil society organizations. These organizations were selected based on their mandates, which touch on the employability of university graduates in the country in very direct ways. This was a cross-sectional survey design—based on a self-administered questionnaire, key informant interviews, and documentary analysis.FindingsOrganizations were found to have “Tell”/directive decision-making, high power distance between employees, and jobs were not coded in a way that gives employees freedoms to interact and build collaborative relationships. Finally, rules and regulations were very restrictive, disorienting employee's abilities to collaborate.Research limitations/implicationThis research concentrated on the gaps that exist in the structure of organizations from which the results point to inadequate relational, interactional, inclusive, and democratic space among different stakeholders. It would be useful for future research to examine the extent to which the structure of organizations not only impacts collaboration but also measures the level to which it affects organizational performance.Practical implicationsThe knowledge economy of the twenty-first century demands for collaborative engagements with different stakeholders if they are to survive the competitive business environment. Collaborative engagement helps in the sharing of knowledge, expertise, and resources, development of more coherent services, facilitation of innovation and evaluation, avoiding duplication of work, and minimizing conflicts and competition while creating synergy among partners.Originality/valueUnlike previous studies, which have examined employability of graduates from a supply side perspective, this study investigates organizations from both the supply and demand perspectives and identifies synergy that is as a result of bringing organizations to work together.
46
Christianto, Erwien. "Integration of Library Data on Reference Books: with Service Oriented Architecture Implementation methods and (ESB) Enterprise Service Bus." SISFORMA 8, no. 1 (May 10, 2021): 1. http://dx.doi.org/10.24167/sisforma.v8i1.2863.
Full textAbstract:
Libraries have an important role in mastering science and technology as well as a center for information activities. Currently, the library extends its services not only in hardcopy but also in softcopy and provides faster information retrieval capabilities. Service Oriented Architecture (SOA) provides better multi-platform integration through network infrastructure. This job is to implement SOA in a Library Information System based on Glassfish Enterprice Service Bus and MySQL database. The methods for implementing library application design using SOA and ESB are built using a business process approach with several stages (M. Weske, 2006). The application of the methodology to be implemented with SOA and ESB is built using a business process approach with the following stages: The first stage, map design for integration of library requirements, the second stage is service interface design, the third stage builds relationships between services combine services that have been previously created by interaction with other services. The fourth stage is determining the logic flow that will evaluate the service logic flow that has been created with existing business processes. The fifth stage builds scenarios for shared perceptions and refining existing processes. The results show that the design has faster search capabilities that match the needs of the library.
47
Busingye, John. "Dynamics of loan delinquency by SME owners in Uganda." Advances in Social Sciences Research Journal 6, no. 10 (November 10, 2019): 353–60. http://dx.doi.org/10.14738/assrj.610.7220.
Full textAbstract:
The study mainly set out to investigate the factors that influence loan delinquency bySME owners in Uganda. SME ownersin Mbarara Municipality, South West Uganda provided conceptual setting of the study. This paper contributes to the body of knowledge by determining the local business context influencing loan delinquency among SME owners.
The study fixated on thefactors that influence loan delinquency by SME owners in Uganda with focus on what SACCOs put into consideration in order to categorize an SME as suitable for micro-lending. The study engaged descriptive research design, where 20 questionnaires were administered to SME owners and detailed discussions of the questions conducted with 6 key informants in the SME sector. The study was grounded on David McClelland’s Acquired Needs theory and the Rational Choice theory in helping to understand the subject under investigation. The study further adopted Krejcie and Morgan's (1970) sample size determination methodology to select the respondents. Data was analysed using SPSS version 20, thematic and content analysis.
The study findings show that majority of the respondents were male with secondary level of education, majority of the SME entities had been in operation for six years and above and their ability to manage loans was boosted by education, skills and experience. While the majority of the SME owners are accessing and utilizing loan services from the SACCOs, more than half of them have ever been in delinquency over their loan contract. The study recommends that the SME owners learn how to plough back their profits into their business, conduct sound business research so as to increase their operational capital and skills in order to expand and grow their projects. The study concluded that the SME industry is a fertile ground for investment for Uganda, SME owners, and SACCOs.
48
Rosenberg, Steven A., Batya Elbaum, Cordelia Robinson Rosenberg, Yvonne Kellar-Guenther, and Beth M. McManus. "From Flawed Design to Misleading Information." American Journal of Evaluation 39, no. 3 (September 26, 2017): 350–63. http://dx.doi.org/10.1177/1098214017732410.
Full textAbstract:
It is a matter of concern when large, federally funded programs are evaluated using designs that produce misleading information. In this article, we discuss problems associated with an evaluation design that was adopted by the U.S. Department of Education, Office of Special Education Programs (OSEP) to document the performance of a major early intervention (EI) program, serving young children with developmental delays and disabilities. In particular, we focus on OSEP’s requirement that states use a single group pre–post comparison design to evaluate the impact of EI on child outcomes. We also provide a data-based illustration that shows this evaluation design cannot distinguish child progress that is due to EI services from changes associated with other factors, such as regression to the mean. We hope this work will support the adoption of evaluation designs that are more in line with accepted principles of program evaluation.
49
Zuo, Jun, Zhen Zhu, and Jing Yan Wang. "Design of Secure Cloud Storage System for Enterprise Information Resources." Applied Mechanics and Materials 668-669 (October 2014): 1257–62. http://dx.doi.org/10.4028/www.scientific.net/amm.668-669.1257.
Full textAbstract:
In order to meet growing demand of storage resources, improve the security and integrity of enterprise information resources, this paper analyzes storage resources status and existing problems of Foshan XY Elec-Mech Limited Corp in the first. Based on detailed analysis of cloud storage hierarchy and its advantages, the cloud storage framework is designed to meet enterprise’s demands, security control strategies and backup strategies are also discussed. After implementation, the integration of information resources in multi-systems and multi-platforms may realized for providing users with massive information storage and access services. Furthermore, when disaster coming, multiple backups may be used to recovery for ensuring the continuity of enterprise’s business processing.
50
Cobelli, Nicola, Angelo Bonfanti, Serena Cubico, and Giuseppe Favretto. "Quality and perceived value in career guidance e-services." International Journal of Quality and Service Sciences 11, no. 1 (March 18, 2019): 53–68. http://dx.doi.org/10.1108/ijqss-12-2017-0114.
Full textAbstract:
Purpose This paper aims to empirically examine career guidance services in terms of e-service quality, information quality and perceived value. It specifically examines students’ perceptions of quality to explore the effects of e-service quality and information quality on perceived value. Design/methodology/approach Students from the University of Verona participated in a quantitative survey, and 119 questionnaires were collected to assess the perceptions of respondents on e-service quality, information quality and perceived value about the career guidance e-service. Findings The results indicate that students perceive high value for the career guidance services; the perceived value depends on both service quality of the e-platform and information quality of the report; and efficiency is the most important dimension of e-service quality, while adequacy appears to be the most important dimension of the report. Practical implications These findings reveal that service organisations such as universities should invest in career guidance services, given that such services are appreciated by students and contribute to reducing the gap between education and job opportunities. In the design phase, service organisations should pay attention to students’ career development needs by developing e-platforms that are easy to use, appealing, efficient and with continuous system availability and reports that include relevant, understandable, reliable and adequate information. It is important to provide students with a report after they have completed a questionnaire. Originality/value To the authors’ knowledge, this is the first research empirically evaluating the effects of perceived e-service quality and information quality on perceived value with specific reference to career guidance e-services.