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1

Ilmerstedt, Freddie. "Business Information Need : A Business Model Perspective." Thesis, Linnéuniversitetet, Institutionen för datavetenskap, fysik och matematik, DFM, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-21438.

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2

Crossland, Maria. "How business intelligence is adding business value." Master's thesis, University of Cape Town, 2010. http://hdl.handle.net/11427/10287.

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Business Intelligence (BI) continues to top the list of CIO priorities, investment in BI technologies continues to grow and organizations are becoming increasingly reliant on BI to help reduce costs and grow revenues. However, structured measurement and monitoring of the business value that can be attributed to BI investment remain elusive. This study used a multiple case study approach to examine how BI is adding value to organizations, what processes and methods are being followed for the evaluation of the business value that BI delivers as well as what approaches are being used to maximize the potential value that the organization's investment on BI could deliver.
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3

Kashora, Kudzai. "Leveraging mobile business intelligence to create strategic business value." Master's thesis, University of Cape Town, 2014. http://hdl.handle.net/11427/13218.

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Currently, there is a growing need for mobile Business Intelligence (BI) in the business world as the nature of work is changing and employees are more mobile than ever before. Mobile BI promises portability and pervasive access to BI, making it a topic high on many directors’ agendas; however the tangible and intangible benefits of mobile BI are still not well understood. Coupled with this, BI practitioners’ are sceptical about the real business value of delivering BI reports to mobile devices and how this undertaking can bring about organizational changes in the long run. As the field of mobile BI is still in its infancy, there is a lack of research which addresses the business value of mobile BI. The existing studies in this research area have been focused on adoption and implementation strategies. This study therefore attempts to address the gap by investigating how mobile BI can be utilised to enhance organizational performance and also contribute towards strategic business value. In light of this, an extensive literature review was conducted which revealed that mobile BI usage can result in benefits, such as improved employee performance management, organizational agility and customer satisfaction. A conceptual model was developed based on the literature and this model acted as the framework for investigating the research problem.
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4

Munir, Muhammad, Faisal Rahim, and Abrara-ud-Din. "Problems during Implementation of Business Information Systems." Thesis, Högskolan i Borås, Institutionen Handels- och IT-högskolan, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-20451.

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In today‟s computerized society every organization need a sophisticated “Information System” to compete in the business world. Some of the organizations outsource their Information Systems and some implements their own custom designed information Systems. Business information systems implementation has been historically bothered by failures for which users resistance has been identified as an important reason. Users‟ satisfaction can be achieved by solving the psychological problems and technical issues which are creating psychological problems during the implementation of IS. Some important aspects during implementation of business information systems like, interdepartmental relationship, knowledge management, independence of tasks and user satisfaction importance is highlighted for organizations. To find the Psychological problems during implementation of business information system and how the resistance from the users can be tackled is the aim of the study. This study also presents suggestions to organizations for enhancing users‟ satisfaction and making the Implementation process of “BIS” a success.
Program: Magisterutbildning i informatik
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5

Shahri, Alimohammad. "Engineering motivation requirements in business information systems." Thesis, Bournemouth University, 2017. http://eprints.bournemouth.ac.uk/29960/.

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Digital Motivation refers to the use of software-based solutions to change, boost or maintain people’s attitude and behaviour towards certain tasks, policies and regulations. Gamification, persuasive technology, and entertainment computing are example strands of such paradigm. Digital Motivation exhibits unique properties which necessitate reconsidering its design methods. This stems from the intense human factor which may make it destructive, pressuring, and a reason for negative work ethics. The emerging literature on the topic includes engineering approaches for Digital Motivation. However, their main focus is on specifying its operation, e.g., the design of rewards and levels. This thesis conducts a series of empirical studies and proposes a novel modelling framework which enables capturing Digital Motivation as an integral part of the organisational and social structure of a business. This modelling framework provides a tool which utilises the generated models to perform analysis that informs the design, introduction, and management of Digital Motivation. The modelling and analysis framework is evaluated via case studies involving novice software system analysts, expert software system analysts, and managers of a business information system. The results of the evaluation illustrate that the modelling language has a good capability to elicit and analyse motivation requirements of stakeholders of a business information system.
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6

Goreta, Filip. "Undersökning av Informationssystem i småföretag : En studie av hur Växjös små företag är nöjda med sina Informationssystem." Thesis, Växjö University, School of Mathematics and Systems Engineering, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-1348.

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In todays sociaty the use of information systems is wide spread and many corporations and buisnesses both in large and small spread make use of more advanced and sopisticated systems. Larger corporations have their own IT sections that maintain and updates their systems on a daily basis. They have the money and resources for it by how do the small businesses coop with it. How satisfied are the small businesses that are maybe runing on systems that might not be supplying the needs that the business is in need of. In this paper we investigate this question in the form of a questionnaire. The investigation is conducted in a selected part of the market in the swedish city of Växjö. The purpose of the investigation is to see how satisfied 30 businesses are with their information systems. The investigations background comes from a similar american investigation and it’s the papers purpose to compare the results that arose during the american studie with the swedish results to see what diffrences and similaritys there is. The investigation spans over 3 sector of bueisnesses, trade, service and consult. The investigation studies how these 3 sectors satisfaction relates to one and other, how satisfied and disatisfiedthey are in different parts of their IT systems.

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7

Persson, Karin, and Gustaf Posse. "Business Information Systems on the Nordic Wholesale Market." Thesis, Karlstad University, Faculty of Economic Sciences, Communication and IT, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-4420.

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8

Hosseini, Moghaddam Seyed Mahmood. "Engineering of transparency requirements in business information systems." Thesis, Bournemouth University, 2016. http://eprints.bournemouth.ac.uk/25349/.

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Transparency is defined as the open flow of high quality information in a meaningful and useful manner amongst stakeholders in a business information system. Therefore transparency is a requirement of businesses and their information systems. It is typically linked to positive ethical and economic attributes, such as trust and accountability. Despite its importance, transparency is often studied as a secondary concept and viewed through the lenses of adjacent concepts such as security, privacy and regulatory requirements. This has led to a reduced ability to manage transparency and deal with its peculiarities as a first-class requirement. Ad-hoc introduction of transparency may have adverse effects, such as information overload and reduced collaboration. The thesis contributes to the knowledge on transparency requirements by proposing the following. First, this thesis proposes four reference models for transparency. These reference models are based on an extensive literature study in multiple disciplines and provide a foundation for the engineering of transparency requirements in a business information system. Second, this thesis proposes a modelling language for modelling and analysing transparency requirements amongst stakeholders in a business information system. This modelling language is based on the proposed four reference models for transparency. Third, this thesis proposes a method for the elicitation and adaptation of transparency requirements in a business information system. It covers the entire life cycle of transparency requirements and utilises the transparency modelling language for modelling and analysis of transparency requirements. It benefits from three concepts of crowdsourcing, structured feedback acquisition and social adaptation for the elicitation and adaptation of transparency requirements. The thesis also evaluates the transparency modelling language in terms of its usefulness and quality using two different case studies. Then, the feedback acquisition section in the transparency elicitation and adaptation method is evaluated using a third case study. The results of these case studies illustrate the potentials and applicability of both the modelling language and the method in the engineering of transparency requirements in business information systems.
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9

Kanellis, Panagiotis Nikolaos. "Information systems and business fit in dynamic environments." Thesis, Brunel University, 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.320217.

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10

Johansson, Christoffer. "Self service business intelligence : Grundkompetenser för slutanvändare." Thesis, Högskolan i Skövde, Institutionen för informationsteknologi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-15630.

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Organisationer vill hela tiden bli effektivare i allt de gör även när det kommer till business intelligence. För att effektivisera beslutstödsprocessen har organisationer börjat gå över till selfe service business intelligence där personer på en operativ nivå skapar sina egna rapporter och gör sina egna analyser. När detta sker uppkommer nya moment för personalen i organisationen och de behöver skaffa sig nya kompetenser. Vilka kunskaper behöver egentligen personalen skaffa sig? Det är det som undersöks i det här arbetet. Undersökningen kommer genomföras med hjälp av en fallstudie. Litteratur kommer att granskas och intervjuer kommer att genomföras med personer som arbetar med beslutstöd. Arbetet undersöker vilka kompetenser som krävs av en slutanvändare men exkluderar hur de skaffar sig dessa kompetenser. Resultatet visar att det finns tre stycken huvudkategorier av kompetenser dessa är tekniska kunskaper, verksamhetskunskaper och analytiska förmågor. Under dessa kategorier finns sedan sex stycken kompetenser; Verksamhetsdata, BI-verktyget, Datavana, Verksamheten, Branschkunskap och Analytisktänk.
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Cheung, Louis Chi-Yan. "Eliciting information requirements for ill-structured business situations." Thesis, University of Cambridge, 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.282819.

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12

Broadbent, Marianne. "The alignment of business and information strategies." Connect to thesis, 1990. http://repository.unimelb.edu.au/10187/2428.

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The aim of this study was to explore the nature and extent of the alignment of business and information strategies, and organisational factors which might be related to that alignment. The study was undertaken in two parts: an extensive literature analysis to identify possible factors and models of alignment, followed by empirical case study based research examining factors which might be related to the alignment of business and information strategy in some large information intensive organizations. The conceptual frameworks for the study were drawn from the literatures of strategy development, organizational design, and theories and practices of information systems and services. The literature review and analysis for this study was purposely extensive in order to encompass a wide range of conceptual and research based literatures about the management of information systems and services which inform the study. the literature review revealed burgeoning interest in the area of business and information strategy alignment from different, though often narrow, paradigms. At the same time there was plenty of rigorous, empirically based and cumulative studies of direct relevance to the research question. Areas of potential importance to the alignment of business and information strategy, drawn from the conceptual and research based literature, were examined in a hypothesis-generating empirical case study analysis of four of Australia’s five largest firms in the financial services sector.
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13

Ågerfalk, Pär J. "Information Systems Actability : Understanding Information Technology as a Tool for Business Action and Communication." Doctoral thesis, Linköpings universitet, VITS - Laboratoriet för verksamhetsinriktad systemutveckling, 2003. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-4927.

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This dissertation is devoted to a perspective from which IT-based information systems are conceived as information technological artefacts intended for business action and communication. The perspective has been made concrete through the concept of information systems actability, which is the main concept under scrutiny. The research contributions of the dissertation exist at various levels of abstration. First of all, the dissertation contributes to the understanding of information systems from a social action perspective. Based on identified weaknesses in contemporary conceptualizations of information systems, the concept of information systems actability is developed. This contribution consists of a reconciliation of various views on information system usage quality with its roots in a linguistic tradition including elements from organizational semiotics and the language/action perspective. At a more concrete level, this understanding, and the concept as such, have consequences for the development and evaluation of information systems. Such consequences have been the foundation for a proposed information systems design method, which thus constitutes a further contribution. Another contribution is the outlining of an information systems actability. As a further means of obtaining empirical experience of working with this concept, a descriptive analytic framework has been developed, which constitutes yet another contribution. These three operationalizations, the design method, the evaluation method and the analytic framework, have been developed and empirically grounded through a qualitative case study appproach involving four cases of information systems requirements specification, four evaluations of existing information systems, and two cases of description and characterization of information systems related phenomena from the perspective of actability. The latter two cases imply how further contributions at an even more concrete level, constituted by characterizations of Internet-based information systems and the local electronic marketplace, seen in the light of information systems actability.
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14

Leo, Gustav. "Self-service business intelligence : Viktiga Roller inom SSBI." Thesis, Högskolan i Skövde, Institutionen för informationsteknologi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-13917.

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Dagens affärsklimat är under ständig utveckling och för att möta den ökade konkurrensen är det viktigt för verksamheter att snabbt kunna fatta beslut som är baserade på data. Utmaningarna i detta medför att verksamheternas arbetssätt måste bli mer innovativt för att snabbare kunna anpassa verksamheten. Traditionell business intelligence (BI) där IT-avdelningen oftast ansvarar för att ta fram rapporter åt användarna har svårt att hinna med att skapa rapporter som är nödvändiga för att fatta beslut grundade i data. En lösning på detta problem är att införa Self-Service BI (SSBI) där målet är att låta användarna komma närmre verksamhetens data och på det sätta kunna skapa rapporter utan inblandning från IT-avdelningen. Genom att ta bort IT-avdelningen som mellanhand och flytta ut visst ansvar på verksamhetens avdelningar ställs krav på en tydlig organisation med tydliga roller och detta ligger till grund för den frågeställning som denna studie ska ge svar på som är: Vilka roller krävs för att införa och driva SSBI? Metoderna som valts ut för att kunna ta fram ett svar på denna fråga är systematisk litteraturstudie och fallstudie. Syftet med att genomföra den systematiska litteraturstudien är att analysera vad den befintliga litteraturen tar upp om roller inom SSBI. Fallstudien som består av intervjuer med experter inom SSBI-området syftar till att fånga upp deras erfarenheter och åsikter om det olika roller som är viktiga inom SSBI. Resultatet består av ett framtaget organisationsschema över viktiga roller som behövs för att kunna införa och driva SSBI inom en verksamhet.
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15

Ågerfalk, Pär J. "Information systems actability : understanding information technology as a tool for business action and communication /." Linköping : Univ, 2003. http://www.ep.liu.se/diss/information_science/2003/07/index.html.

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16

Katerna, Olga, and Ольга Костянтинівна Катерна. "Modern information technology in business." Thesis, National aviation university, 2021. https://er.nau.edu.ua/handle/NAU/53437.

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Катерна О. Сучасні інформаційні технології в бізнесі // Сучасні проблеми менеджменту: матеріали XVII Міжнародної науково-практичної конференції. – Національний авіаційний університет. – Київ, 2021. - С. 19-20
In recent decades, the amount of information in society in general and information used in the enterprise in particular has increased dramatically. This is due to the growing rates of development of science and technology, the emergence of new technologies, and their rapid replacement. In the markets of raw materials and products, conditions have developed that require constant monitoring of the state of the market, its changes, trends in its development, it is necessary to be able to foresee the further development of the situation and be ready to change the strategy, style of activity, production technology for the fastest adaptation to new external conditions.
В останні десятиліття обсяг інформації в суспільстві в цілому та інформації, використовуваної на підприємстві, зокрема, різко зріс. Це пов'язано зі зростаючими темпами розвитку науки і техніки, появою нових технологій і їх швидкою заміною. На ринках сировини і продукції склалися умови, що вимагають постійного моніторингу стану ринку, його змін, тенденцій в його розвитку, необхідно вміти передбачити подальший розвиток ситуації і бути готовим змінити стратегію, стиль діяльності, технологію виробництва для максимально швидкої адаптації до нових зовнішніх умов.
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Chasalow, Lewis. "A MODEL OF ORGANIZATIONAL COMPETENCIES FOR BUSINESS INTELLIGENCE SUCCESS." VCU Scholars Compass, 2009. http://scholarscompass.vcu.edu/etd/1723.

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Business intelligence (BI) systems comprise one of the largest and fastest growing areas of IT expenditure in companies today. Companies’ experiences with deriving benefits from these systems are still mixed. One of the differences between BI and other types of information systems is that how BI systems are used, not just whether they are used, can have a major impact on the benefits derived. Therefore the characteristics of BI users and the organizations within which they work can have a disproportionate impact on the benefits derived from investments in BI. Organizational competence is one way to evaluate the characteristics of individuals and organizations relative to their ability to achieve organizational goals. This dissertation examines the characteristics of BI users and their organizations within the framework of organizational competences. Models representing those competences at both the individual and organizational level are presented. A combined competency model and resulting emerging competences are proposed that, if adopted, can improve the likelihood of organizations realizing benefits from their BI investments.
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18

Mangal, Ram Kishore. "Knowledge-based information systems development with an organizational perspective." Connect to resource, 1993. http://rave.ohiolink.edu/etdc/view.cgi?acc%5Fnum=osu1266496443.

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19

Ray, Gautam. "Information systems and competitive advantage : a process-oriented theory." Connect to resource, 2000. http://rave.ohiolink.edu/etdc/view.cgi?acc%5Fnum=osu1261401669.

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20

Nachtigal, Sharon. "E-business information systems security design paradigm and model." Thesis, Royal Holloway, University of London, 2009. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.549582.

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This thesis is concerned with a new approach to Information Systems Security management for an e-business organisation. One of the characteristics of a modern organisation (and especially of an e-business organisation) is the distribution of organisational resources and assets. Management of resources is also distributed between various hierarchical functions. With the move to an e-business mode, the number of users involved in business operations has increased, and these users (both inside and outside the organisation) need access to the organisation's information. Hence, the organisational IT perimeter has necessarily become much more frequently and easily crossed. Thus the modern business environment makes the effectiveness of the perimeter security approach highly questionable. The challenge addressed here is to develop a model for e-business security that provides an alternative approach to both the way security is viewed and the way it is designed and managed. The new paradigm (approach) for e-business organisation security suggested here is a business-process oriented security paradigm. The design of the novel paradigm and the development of the methodology rest on the belief that modern business and technological systems are complex dynamic systems. Security will then be achieved by focusing on a specified set of security requirements, and by securing the business logic and individual information flows of an e-process. Using the new security paradigm, a methodology for its implementation is presented, in the form of an e-Business Process Security Methodology (eBPSM), which identifies and describes the sequence of the phases that should be performed. Each phase is defined in terms of the level of the organisational hierarchy, professionals, tasks, outcomes, and phase specifics. The methodology was tested on a real-life case study of an aviation company. The company and its Information Systems were analysed, and the online ordering process served as the basis for a test implementation of the newly suggested methodology. An evaluation of the methodology and opinions on its feasibility were provided by information security professionals from academia and industry. The research is expected to contribute to both business and academia, both at a practical and a theoretical level. There are four main novel aspects of the work described in this thesis: 1. a new business process-based security paradigm is proposed; 2. modern business and technological systems are approached as complex dynamic systems; 3. an approach to information security design and management is proposed that focuses on business logic and the information flows of an e-process; 4. a new set of information security requirements is suggested.
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Lipaj, Dmitrij. "Evaluation of influence of information systems on business performance." Master's thesis, Lithuanian Academic Libraries Network (LABT), 2014. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2014~D_20140127_100154-93678.

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Information systems are used to increase business performance to gain competitive advantage. Information systems affect both financial measures and internal processes, thus providing different benefits to organisation. The main objective of the thesis is to create a model for evaluation of business performance through implementation of information systems. The thesis consists of three parts. In the theoretical part definition on what are information systems, enterprise resource planning systems and how do they correspond to each other were given. Explanation on how information systems can increase business performance and what business processes and indicators might be affected were analyzed. Integrated information system that refers to enterprise resource planning systems group is presented in the more detailed way. In the second part description was provided on how model was created for evaluation of influence of information systems on business performance. Information how the hierarchical organizational structure and selected performance indicators might be used for evaluation the general business performance index. In the practical model approbation part the results on the evaluation of information Systems, implemented in different branch offices in different countries of company providing engineering consultancy services , was made. Research results analysis has revealed that information systems have a great effect on business performance and can enhance performance... [to full text]
Informacinės sistemos naudojamos siekiant pagerinti įmonės veiklos rodiklius ir įgyti konkurencinį pranašumą. Informacinės sistemos turi poveikį tiek finansiniams, tiek ir vidaus procesų rodikliams, taip suteikdamos naudą įmonei. Baigiamojo darbo pagrindinis tikslas yra sukurti informacinių sistemų poveikio įmonių veiklai vertinimo modelį. Baigiamąjį magistro darbą sudaro trys dalys. Teorinėje studijoje pateikiami informacinės sistemos, įmonių vidinių išteklių planavimo sistemų apibrėžimai ir aiškinama sąsaja tarp šių dviejų reikšmių. Analizuojama, kaip diegiamos informacinės sistemos didina verslo efektyvumą, gerina rodiklius, paveikia verslo procesus. Antroje dalyje nagrinėjamas informacinių sistemų poveikio įmonių veiklai vertinimo modelis. Išanalizuota, kaip esama hierarchinė organizacijos struktūra ir pasirinkti veiklos rodikliai gali būti panaudoti bendro verslo veiklos rodikliui paskaičiuoti. Praktinėje dalyje buvo atliktas modelio aprobavimas inžinierines konsultacines paslaugas teikiančioje įmonės filialuose, įsteigtuose skirtingose šalyse. Tyrimo rezultatai parodė, kad informacinės sistemos turi didelį poveikį verslo rodikliams ir gali padidinti įmonės efektyvumą. Baigiamojo darbo pabaigoje pateiktos išvados ir pasiūlymai. Baigiamojo darbo apimtis – 79 p. teksto be priedų, 24 pav., 22 lent., 82 bibliografiniai šaltiniai.
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Giannoulis, Constantinos. "Model-driven Alignment : Linking Business Strategy with Information Systems." Doctoral thesis, Stockholms universitet, Institutionen för data- och systemvetenskap, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-102214.

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Information technology (IT) is more pervasive than ever before, constituting a significant factor for performance and survival in the business arena. It is essential that IT within organizations understands what the Business needs in order to provide the necessary support and bring value, which is also true when IT is also the main value creator. Therefore, alignment between the Business and IT within organizations is an issue of great concern and it is still open for solvency both for business and IT executives and practitioners. This work is scoped to the alignment linkage between business strategy and information systems (IS), where business strategy typically constitutes the primary exponent of the Business and IS typically encapsulates the elements of IT sustaining an organization. Current approaches are either focused on detailed aspects of IS and treat business strategy abstractly or use distinct business strategy formulations (e.g. Value Chain) but deal with IS only partially. This is problematic because the abstract use of business strategy hinders traceability of strategic intentions and initiatives towards features/aspects of IS, which are aimed to actualize and support such intentions. Because approaches using distinct business strategy formulations are not relevant to all organizations and are limited only to the IS aspects addressed. Introducing a model-driven approach for the alignment linkage is aimed at addressing the outlined shortcomings. Following a design science research paradigm, the main artifact developed is the Unified Business Strategy Meta-Model (UBSMM), which is based on conceptualizing established business strategy formulations (e.g. Value Chain) and integrating them. UBSMM supports mappings to IS models used in organizations, such as IS requirements, enterprise models and enterprise architecture, and provides unambiguous utilization of business strategy for the alignment linkage. Contributions of this thesis are grounded both on the process of building UBSMM and mapping to IS models, as well as the artifact itself. Conceptualizing and integrating business strategy formulations provides a less ambiguous and unified view of strategic concepts. This limits variations in interpretation and reinforces mappings to IS models, which are defined based on inter-schema properties across models. Therefore, UBSMM can link business strategy to IS models enhancing their communication in a traceable manner, ergo, support alignment.

At the time of the doctoral defense, the following papers were unpublished and had a status as follows: Paper 10: Submitted. Paper 11: Accepted.

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Aram, Michael, and Gustaf Neumann. "Multilayered analysis of co-development of business information systems." Springer London, 2015. http://dx.doi.org/10.1186/s13174-015-0030-8.

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Business information systems (BIS) comprise technological (e.g. programs), informational (e.g. content) and social artifacts (e.g. collaboration structures). Typically, such systems are constantly and collectively developed (co-developed) further by a variety of individuals within the organization. By recognizing these varying types of actors (concerning their goals, technical expertise and language means) and their predominantly developed artifact type, one can distinguish two types of subsystems: technical subsystems wherein the development of the system behavior is conducted by software developers; and business subsystems dominated by end-users developing informational artifacts. So far, co-development structures within and between these subsystems are not well understood, especially the aspect that - potentially driven by appropriate measures such as the provision of domain-specific languages - co-development might shift between these subsystems. This paper presents an approach for characterizing the co-development of real-world BIS with respect to direct participation from different kinds of contributors. This multilayered approach allows us to analyze the co-development with programming languages, domain-specific languages and end-user tools. The approach is suited to assess the direct participation of individuals from different subsystems in the development of evolving BIS. We focus on the intersection of these subsystems, present appropriate metrics and a multilayered analysis scheme. Contributions to artifacts are analyzed using social network analysis to detect structural properties of continuous co-development. The application to Learn@WU, a real-world BIS, demonstrates how end-user enabling technologies have shifted the co-development effort of the system from a small group of developers to a several orders of magnitude larger group of contributors. We observed an increase of direct participation over time on both informational and executable artifacts, while the number of technical experts was more or less constant. Our approach may act as a trigger for the application and further development of rigorous instruments for assessing co-development of BIS. (authors' abstract)
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24

Blenkinsop, S. A. "Organisational aspects of information processing systems." Thesis, Loughborough University, 1993. https://dspace.lboro.ac.uk/2134/7517.

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This thesis sets out to investigate the organizational aspects of information processing systems at a macro organizational level of analysis, using both static and dynamic modelling techniques. Chapter 1 validates the use of organizational taxonomies for small and medium sized manufacturing firms and highlights the importance of the dynamic nature of organizational variables. Chapter 2 models each of the ten Miller configurations using Beer's Viable System Model, enabling the strengths and weaknesses in each of the five information processing systems to be identified. Chapter 3 introduces a dynamic element into what would otherwise be static models. The Viable System Model is used once again, in this instance to highlight the information processing properties of organizational transition states. Chapter 4 investigates the concept of configuration at the System 3 level of analysis, i. e. the existence of internal information system archetypes. The results suggest distinct clusters amongst existing management accounting and control systems, but fail to link them to the organizational configuration identified by Miller and Friesen's 31 variable questionnaire. Chapter 5 studies the System 4 function, validating its role within the Viable System Model and developing a measure of Perceived Environmental Uncertainty. Chapter 6 looks at the System 5 policy-making function in more detail, introducing the concept of delta to account for softer issues such as personality traits, locus of control and culture, all of which prove to be of significant importance in small and medium sized manufacturing firms.
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Khumalo, Nomusa. "The challenges of evaluating business benefits of Information Systems Investments." Master's thesis, University of Cape Town, 2017. http://hdl.handle.net/11427/24899.

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The complexity of evaluating business benefits of Information Systems (IS) Investments stems from the aggregation of business benefits at organisational level, making the correlation of business benefits and IS Investments challenging to ascertain. In an attempt to resolve these correlation challenges, Resource-based Theory was applied to distil drivers of business value of IS investments at process, rather than organisational level. The study employs a qualitative single case study method to promote a shared understanding of the challenges thus faced by practitioners. The findings demonstrate that the extent to which IS capabilities are embedded in business processes further requires disciplined effort and cost to attribute their investment value to business. Thus, the realisation of the business benefits of IS enabled processes was found to be influenced by four key factors; the governance applied to mitigate the risk that would undermine that value, the value judgements made based on accumulated knowledge from prior evaluation challenges; the intricate links between an organisation's IS investment culture and its motivational drivers for what, how and when evaluation should be conducted, and the underlying organisational structures within which those business processes occurred.
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Al-Karaghouli, Wafi Yousif Ramadaan. "Information systems failure : a business-led knowledge requirements framework for modelling business requirements." Thesis, Brunel University, 2005. http://bura.brunel.ac.uk/handle/2438/6302.

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Our work will be mainly concerned with improving the crucial first stage (the requirements stage) of any system development methodology in order to improve requirements. A framework has been developed, called "knowledge requirements framework (KRF)" to help customers and system developers bridge the knowledge and understanding gaps at the initial requirements stage of the Information Technology System (ITS) development process. Unclear business requirements, mismatch of knowledge and understanding are among the major factors that contributes to some ITS failures worldwide. The aim is to capture functional requirements at the initial stage of the system development process and to integrate systems and people use them in the development process. Multi-surveys are conducted, capture and highlight the criteria of initial requirements exactness and executability. Knowledge and understanding gaps, which occur in the development process, are described. These gaps constitute the problem at the invisible architecture in the initial requirements stage, as they expose mismatch of both knowledge and understanding problems (Requirements/Specifications). A notation to describe this framework is elaborated, novel techniques and tools for the construction and application of customer requirements in systems development are developed and used in KRF to facilitate bridging these gaps. The resulting prototype KRF is developed and used against some example problems in retail organisations, and so shown to be sufficient in principle of handling all the negotiation problems at the initial requirements stage, singly and in combination. Also, it is shown how KRF sub-process can be combined and used to elicit information and knowledge mining between both the customer and the system developer using human communication and interaction capture as an example. Systems these days are living systems, changeable, in business and the human factor in developing them cannot be excluded. It is further shown how these techniques and tools can be augmented with established methodologies rather than inventing new ones and to enable management to react as quickly as possible to global changing market conditions. This proposed framework is also evaluated and tested against the original criteria of initial requirements, exactness and executability.
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Erixon, Cecilia. "Information System Providers and Business Relationships : A Study on the Impact of Connections." Doctoral thesis, Mälardalens högskola, Akademin för hållbar samhälls- och teknikutveckling, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-14508.

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Information systems are integrated in the daily business of companies, to support the exchanges with its counterparts. To manage these information systems, companies often turn to third parties: information system providers (IS-providers). IS-providers have competences that the companies become dependent on and they are therefore important for maintaining the company’s business performance. The companies develop dependencies on their information systems and thereby also on their IS-providers. This thesis studies the connection between a company’s relationships with IS-providers and its other business relationships. A single case study of how a focal company’s IS-providers impact the company’s customer relationships is conducted. The applied analytical framework combines an information system’s perspective and a business relationship perspective. The analytical level is guided by the concept of connection, which has its origin in the business relationship perspective. The information system’s perspective illustrates the characteristics of the information systems that the IS-providers manage. The business relationship perspective studies each business relationship as unique, originating in different exchanges and behaviour. The single case study involves five customer relationships and four IS-provider relationships, creating twenty within-cases. The results show that IS-providers impact differently on the business relationships of companies. The impact on companies is contingent on the information exchanges with the IS-providers, which integrate the information systems in their customer business relationships. The impact is explained by the strength of the connection and the degree of continuity of the connection. The strength of the connection depends on how the information system is used and which of the IS-providers are connected. The impact from one IS-provider can be described as a homogenous impact on all the connected business relationships. However, different IS-providers have different types of impacts, meaning that when a company has several IS-providers, the impact is heterogeneous. The study shows that the impact is most commonly positive. The thesis is of interest for researchers who wish to understand the interconnectedness between business relationships, and of value for business professionals, who wish to increase their understanding of the complex situation of using IS-providers for management of their information systems and the impact they have on their other business relationships.
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McClemens, Neil B. L. "Executive information systems, company libraries and the future of information services in business." Thesis, University of Sheffield, 2001. http://etheses.whiterose.ac.uk/14481/.

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The aim of the study was to investigate the development of Executive Information Systems (EIS) in twenty large British companies and to also determine what role, if any, the company library played. Also investigated was the future of the library and other corporate information systems as a provider of information services to business. A multiple-case study methodology was adopted for carrying out the research. Interviews were conducted with nearly 70 respondents; these included librarians, EIS developers and senior manager users of the EIS, and EIS vendors. All three corporate respondent groups have poor perception of Information Management policy, politics and culture. Most EIS are developed using prototyping or CSF method without reference to any frameworks or strategic business plan, and a lack of co-operation from senior managers. EIS are developed because of internal pressures. Their main use is as an operational tool and for monitoring/analysis. EIS has made managers more aware of information as corporate asset but few request improvements to the system. Most EIS are successful and percolate further down the management hierarchy, but they have not lived up to their original expectations. EIS impact on both the library and company is slight. Most librarians know about EIS, mainly by chance. Only four company libraries were involved in the development of EIS because most EIS are internal financial systems, and the library is seen as irrelevant. However, they are more likely to be involved if the library reports to a corporate strategy department, be physically near EIS teams, and personally know the EIS developers. Libraries are consulted because they are seen as extemal data experts; their main role is acting as external information consultants or as a conduit for external sources directly into the EIS. Despite many librarians being proactive many also have a pessimistic view of their future. They believe they are seen by senior management as increasingly irrelevant and targets for cost cutting, and as such few openly promote themselves within the company. However, the study also shows that librarians may have new roles to play as information becomes much more widely accessible in business through knowledge management technology such as Lotus Notes and intranets.
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Forsberg, Niclas, Lars-Åke Wahlberg, and Johan Bengtsson. "Chief Information Officer : A business strategy resource?" Thesis, Jönköping University, JIBS, Business Informatics, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-728.

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This thesis aims at describing the CIO role from the perspective of two interviews and the literature on the subject. Our research questions mainly focus on the actual work of a CIO and are answered by providing a framework on how to view the CIO and the influence of the CIO. Influence meaning both on business and IT strategy. We have answered what the CIO role implies and how it is used in different organizations. To do this we have scanned current literature and also conducted two interviews with CIO’s from completely different organizations and resources. A framework for understanding how the IT strategy and business strategy is linked with the CIO as a resource has been created and our interview findings are presented in this framework. We have also found that the CIO with little involvement in overall business strategy decisions has less influence on the IT strategy. This is ex-plained by the nature of the organization and the view of IT.

A CIO’s primary function could be to strategically align IT with business or to make sure that the IT systems runs flawless. These can be viewed as counterpoints but since the role today is changing from being operative to working more with strategic questions it is not a strange finding. The influence a CIO has in business strategy questions ranges from none to a lot, based on how the CIO role is defined by the organization. This is also well in line with the view of IT. When viewing IT as something that has the possibility to gain competitive advantage, IT gain more credibility, hence the CIO gains more influence on business strategy decisions. We also found that the CIO not only has the overall responsibility of IT in the organization, but also that s/he is supposed to work with questions of concern to the business. This forces the CIO to have an understanding of the end-customer, which in itself creates a better understanding for the business strategy. The CIO should work with questions that not only meet the current demand of the organization they support, but also future needs and potential opportunities where IT can be of specific interest.

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Hartley, Mogamat Kaashief. "An analysis of business intelligence for improved public service delivery." Master's thesis, University of Cape Town, 2015. http://hdl.handle.net/11427/15534.

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The public sector can be described with different types of public policies and by the services the organisations deliver to citizens. Public sector organisations are implementing e-government projects as mechanisms to enhance public service delivery. However, public sector e-government projects in developing countries are highlighted as challenging. Awards of achievement for implementing e-government projects have been noted in the South African public sector. Business Intelligence (BI) for improved public service delivery has been identified as a key tool to improve decision-making processes. Implementing BI in organisations has been revealed as complex. The study of organisational factors that influence the initiative for successful BI implementation is suggested. For this reason, the research sets out to explore the implementation of BI in the public sector in South Africa. The research was conducted through two case studies. Data was collected by conducting semi-structured interviews and document collection with organisations that are implementing BI. A qualitative thematic analysis method was used to construct the major themes that emerged from the data. The research objectives were addressed by constructing three frameworks; to describe what organisational factors influence the BI initiative, the factors that influence the use of BI, and a framework describing the process of implementing BI in the public sector. The Design-Reality gap model was applied to identify risk in the BI projects. The study revealed that BI can be used as an enabler of change and improvement in public sector activities. Consolidating structures, systems and processes was identified as a precursor to implementing BI. However, the level of skills to use BI tools was highlighted as key factor in hindering BI use.
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Fei, Qi. "Operation models for information systems /." View abstract or full-text, 2009. http://library.ust.hk/cgi/db/thesis.pl?IELM%202009%20FEI.

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Chamoun, Christoffer. "Self-Service Business Intelligence : Kritiska framgångsfaktorer för att tillämpa Self-Service Business Intelligence." Thesis, Högskolan i Skövde, Institutionen för informationsteknologi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-15645.

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Self-service Business Intelligence är idag ett relativt nytt koncept och det blir vanligare idag att verksamheter börjar röra sig mot denna nya trend inom Business Intelligence för att att göra sina användare mer flexibla i sitt beslutsfattande. Anpassningen idag till Self- service BI är idag är låg och har sjunkit de senare trots stora investeringar. Konceptet med Self-service BI är kan vara svårt för användarna att förstå och det finns ett antal faktorer som kan bidra till att öka anpassningen och uppnå framgångar med att tillämpa SSBI. Denna studien syftar till att ta reda på: ”Vad finns det för kritiska framgångsfaktorer för att tillämpa Self-Service BI? ”. För att besvara frågan användes en kvalitativ metod och insamlingen för data utfördes med hjälp av semistrukturerade intervjuer. Intervjuerna utfördes på 6 företag med 6 olika respondenter som har erfarenhet inom SSBI och BI. Respondenterna bidrog med empirisk underlag för att kunna besvara studiens frågeställning, men även till litteraturen med information som litteraturen tidigare inte nämner. Resultaten har visat att svaren från respondenterna och litteraturen går i linje med varandra när det gäller kritiska framgångsfaktorer. Framgångsfaktorerna som diskuteras och tas upp av respondenterna och litteraturen var: Rätt verktyg för rätt användare & anpassningsbara användargränssnitt, utbildning, data governance & data management, kartlägga användare och tillgänglighet av data för att framgångsrikt tillämpa SSBI. Nya faktorer som framkom under de semistrukturerade intervjuerna med respondenterna var: Change management, kommunikation och experimentering & testning.
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Forsberg, Johansson Erik, and Jacob Palmqvist. "Hur förhåller sig företags Business Intelligence implementationer till BI-best practices." Thesis, Örebro universitet, Handelshögskolan vid Örebro Universitet, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-42429.

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Betancourt, Carlos. "An Information Systems Design Theory Proposal for Knowledge Management Systems : A Business-to-Customer System in a Swedish Textile Agency." Thesis, Växjö University, School of Mathematics and Systems Engineering, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-6281.

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Knowledge has become one of the most important assets for companies nowadays. Knowledge Management (KM) uses organizational knowledge as a resource to make companies more competitive. Knowledge Management Systems (KMS) are gaining popularity, however, the failure rate remains high, with many projects not achieving their goals or being shut down early. KMS are often underestimated and treated as normal systems. IS practices do not cover certain aspects specific to KMS, aspects that do not show in other IS (e.g. socio-cultural issues). There are many studies concerning the KMS failures but they just focus on the symptoms and do not provide a solution to the problem. The goal of this master’s dissertation is to generate a preventive tool that will help the KM field. With The experience gained by working in a real KMS project within a textile agency in Sweden and relevant literature, an Information Systems Design Theory (ISDT) for KMS was developed. As some authors suggest, KM needs an ISDT of it’s own. An ISDT will guide practitioners through the process by restricting practices and features of the system to a more effective set. It will also encourage the academia to work on this theory for its improvement, completion, and validation

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Serrano, Rico Alan Edwin. "Stochastic Information Technology Modelling for Business Processes." Thesis, Brunel University, 2002. http://bura.brunel.ac.uk/handle/2438/2035.

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Business Processes (BP) and Information Technology (IT) are two areas that work very closely in helping organisations to keep or retain competitive advantage. Therefore, design in these areas should consider the advantages provided by, and the limitations that each of these domains imposes on each other. BP design tries to ensure that IT specifications are considered during the design of BP. Similarly, Information Systems (IS) design attempts to capture organisational needs, known as IS functional and Non-Functional Requirements (NFR), in order to meet the organisational goals. Despite this, BP and IT modelling techniques barely depict the way IT may affect BP performance or vice versa. For example, Business Process Simulation (BPS) is one of the modelling techniques that has been increasingly used to support process design. The performance measurements obtained from BPS models, though, are obtained considering only organisational issues, and thus cannot be used to assess the impact that IT may have on process performance. Similarly, IT modelling techniques do not provide IS performance measurements, and hence cannot depict the way IS may improve BP performance. The relationship between BP and IT can be alternatively described in terms of the relationships between BP, IS and Computer Networks (CN). By looking at the parameters that govern these relationships a simulation framework was developed, namely ASSESS-IT, that develops simulation models that provide performance measurements of BP, IS and CN, and thus can reflect the impact that IT (IS and CN) may have on BP performance. This research uses a case study to test the proposed framework (theory testing), to understand the way BP, IS, and CN domains interact (discovery), and to propose alternative theories to solve the problems found (theory building). The experimentation with the ASSESS-IT framework suggests that in order to portray the impact that IT may have on BP, analysts in these domains should first identify those performance specifications that describe how well the IS delivers its functionality (also known as non-functional requirements). It was found that when the IS does not depend on determined response time, the relationships between BP, IS and CN can be assessed using only the relationship between BP and IS. An alternative simulation framework, namely BPISS, is proposed to produce BPS models that provide performance measurements of BP and IS. Thus, BP and IT analysts can investigate the impact that a given IS design may have on BP performance, and identify a better BP and IS solution.
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Box, Debra. "Business process security maturity: a paradigm convergence." Thesis, Nelson Mandela Metropolitan University, 2008. http://hdl.handle.net/10948/722.

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Information technology developments in software and hardware have enabled radical changes in information systems, culminating in the paradigm Business Process Management. There has been a concomitant rise in the importance of information security and security engineering due to the increased reliance by society on information. Information is seen as a critical success factor which needs protection. Information security is the response to increased hazards created through recent innovations in Web technology and the advent of intra and inter enterprise-wide systems. Security engineering is based on a variety of codes of practice and security metrics which aim at ameliorating these increased security hazards. Its aim is to produce a balanced set of security needs which are integrated into the system activities to establish confidence in the effectiveness of the security counter-measures. It is generally accepted that security should be applied in an integrated approach, for example, in Information Systems development. This has proved to be a noble thought but is the exception to the rule. Security, historically, is generally applied as an after-thought in an Information Technology implementation. This motivated the concept of formulating a model of integrating security inherently within the paradigm of BPM. The overarching requirements of the model are to align the overall organisational security initiatives and ensure continuous improvement through constant evaluation and adaptation of the security processes. It is the intention of this research to show that these requirements are achievable through aligning the process management methodology of BPM, with the security paradigms of Information Security Management (using the ISO 17799 standard) and security engineering (using the Systems Security Engineering Capability Maturity Model – SSE-CMM). The aim of the Business Process Security Maturity model as the output of this research, is to link the SSE-CMM, as the security metric and appraisal method, to the ISO 17799 security standard, which provides the guidance for the information security management framework and security control selection, within the Business Process Management environment. The SSE-CMM, as the security version of the Capability Maturity Model, provides the necessary strategy to control the security engineering processes that support the information systems and it maintains that as processes mature they become more predictable, effective and manageable. The aim of the model is to provide an integrated, mature security strategy within the business process and monitor and correct the security posture of the implemented counter-measures.
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Liu, Kung-Chao. "Information system development and the use of electronic meeting systems." Diss., The University of Arizona, 1991. http://hdl.handle.net/10150/185439.

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Information system requirements determination is a key area in management information systems research that includes the problems of requirements specification, requirements elicitation, and user involvement. The combination of these three problems is a research area which we call the group approach to information system requirements determination. The main contribution of this research is a model to be used for the problem of fitting existing computer aids to this research area and a set of methods for solving the usability and configuration problems when using such computer aids. The usability problem is that of determining whether a set of computer aids can be used effectively in accomplishing the task of requirements determination. The configuration problem is that of selecting a minimum collection of funtionalities necessary for economically supporting all aspects of requirements determination. Electronic meeting systems are the general category of computer aids that we are interested in applying to the task. In particular, the GroupSystems electronic meeting system developed at The University of Arizona is used as a case in this research. Characteristics of the requirements determination task and profiles of GroupSystems tools are combined into our model for fitting computer aids to a given task. We then derive the answers regarding the usability and configuration of GroupSystems in the group approach to information system requirements determination. We also compare the derived configurations to the GroupSystems tools used in an authentic case. The main points of this research include: (1) proposal of the concept of fitting computer aids to, instead of developing new computer aids for, a task area; (2) proposal of a model for fitting computer aids via a classification of information types; (3) analysis of the natures of the fitting model and the usability and configuration problems; (4) proposal of approximation methods for solving the configuration problem; (5) analysis of the task area--the group approach to information system requirements determination; (6) analysis of the use of GroupSystems in the task area by applying the proposed fitting model and approximation methods; and (7) demonstration of the usefulness of the fitting model and approximation methods by analyzing an authentic case of using GroupSystems tools.
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Esmaeily, Kaveh. "The formation of E-business : - A study simulitating approaches when forming an e-business." Thesis, Växjö University, School of Mathematics and Systems Engineering, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-416.

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This bachelor thesis sets its goals in explaining the e-business idea formation. This paper inflicts different aspects of a e-business formation with the purpose of explaining the importance of analysis and reasoning, simulation and execution and careful approaches toward the goal. This thesis explores some of the principal issues surrounding the formation of an e-business. The main objective is to research small and middle sized enterprises preparations in the are mentioned above for success factors, renewing. This paper suggests to businesses that have the goal of entering the market to evaluate their different options when forming their strategies, as I see it the e-business should be the means to an end and not the end it self.

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Ikram, N. "The management of risk in information systems development." Thesis, University of Salford, 2000. http://usir.salford.ac.uk/26725/.

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Despite impressive advances in technology and a plethora of Information Systems development methods there remain plentiful stories of Information Systems project failure. Risk Management promises a positive impact on Information Systems Development and has raised hopes of alleviating such problems This thesis summarises the earlier literature on the topic of Risk and Risk Management. It reports the results of an empirical study into the Management of Risk in Information Systems Development and provides both a better understanding of Risk Management in Information Systems Development and suggestions for the improvement of the theory and practice of Risk Management in Information System Development. In the review of the relevant literature about Risk, Risk Management, and Information Systems Risk Management, the thesis describes the essential concepts of the notion of Risk The suggested methods and practices of Risk Management in Information Systems Development are reviewed and critiqued and this lays down the basis for an empirical exploration, which includes a questionnaire survey. The empirical study undertaken investigates the nature of risks, current risk management practices, and their effect on Information Systems Development in the UK The study shows that there is a lack of rigorous research into Risk Management. The current literature provides useful knowledge and guidelines on Risk Management, but many of the claims made in the literature have no empirical validation. According to the empirical findings, the application of Risk Management to Information Systems Development is not a common practice. Furthermore, the positive effect of Risk Management on Information Systems Development is not very high and practitioners hold
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40

Goulielmos, Markos. "Organisation development and successful information systems development." Thesis, Sheffield Hallam University, 1998. http://shura.shu.ac.uk/3096/.

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This thesis represents a qualitative study of the Information Systems Development (ISD) process and puts forward the argument that IS development leads to Organisation Development (OD). The thesis argues that an OD perspective should be incorporated into the main ISD paradigm and provide the basis for transformation in the field which is plagued by failure. The thesis reviews both the IS development and Organisation Development literature and makes connections between the two fields, as in practice they are both comparable activities. With the qualitative framework, Grounded Theory Methodology was used to guide research and analytical activities. We conducted research in 6 large and largemedium sized consultancy firms and in 5 large organisations that utilised non-traditional approaches to ISD. Fieldwork and analysis resulted in the emergence of an ISD process theory that explains how information systems are developed within the organisational context. The theory provided the basis from which we could more rigorously understand the true nature of IS development and determine the nature of a suitable OD contribution. In this thesis, the superiority of an OD-informed solution is argued in detail and contrasted to other proposals from the ISD field. The OD contribution is distinguished in: a) formulating an OD-informed ISD approach, we have termed the Total Systems Development Approach (TSD), b) defining a diagnostic model of ISD practice, c) and providing an extensive collection of OD improvement programmes and techniques that have direct application to ISD. The contribution the thesis makes is also multi-level. At one level we have contributed in rectifying the lack of research in the area of "process" in IS development. In doing so we have provided the basis from which the aspects of the ISD process can be explored in detail. The emergent ISD process theory itself confirms arguments that ISD is a complex socio-technical and organisational process. It highlights aspects of development that have been traditionally outside the ISD paradigm. Our theory helps readdress and challenge a number of elements in the ISD process. The notion of approach emerges as much more suitable for solving ISD problems than methodology. The role of the ISD consultant also emerges as requiring a range of appropriate consultation modes to deal with intervention complexity. Our results also show that the role of the client is much more involving and demanding than previously assumed. Another area of contribution is the formulation of the TSD approach which focuses on the development of the total system: the organisation, through IS or system development activities. It is holistic, iterative, it allows flexible problem-solving, collaboration and focuses on change, intervention and reflection. A final area of contribution is in establishing a link between OD content and IS development. With the advent of new types of development, OD "interventions" have an increasing applicability to ISD situations. The diagnostic model of ISD practice also utilizes an OD-perspective to facilitate diagnosis of organisational failure that leads to IS failure.
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Wainwright, David W. "A framework for prototyping manufacturing information systems." Thesis, University of Newcastle Upon Tyne, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.291614.

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42

Noble, Faith. "Implementation strategies for integrated office information systems." Thesis, Sheffield Hallam University, 1993. http://shura.shu.ac.uk/19360/.

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This thesis is an investigation into the implementation of computer-based office information systems in organizations. The research methods employed are both qualitative and quantitative, and include fifteen case studies and a postal survey. A review of the literature and the case study research indicated that organizations are taking advantage of the integrative capacity of new technology in order to implement integrated office systems, but generally with little strategic focus or organizational change. A framework for the identification of strategic uses, based on information-processing theory, is presented, together with a discussion of their implications for organizational change. Implementation is both a rational and a political process. The thesis covers both aspects, reviewing the literature on the relationship between information technology and organizations to show that many of the consequences of implementation for the organization are non-deterministic and emerge fromn the process itself. Structuration theory is shown to be a means of unifying rational and interpretative perspectives on implementation. This analysis indicates the nature of the managerial problem and forms the basis for assessing prescriptive approaches to implementing office systems and managing change. An implementation strategy for integrated office systems is outlined, and the use of IT and office systems to design new organizations and the use of new approaches to implementing second- and third-order change are flagged up as areas requiring further empirical research.
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Glynn, Melissa Sue 1969. "Successful behaviors in information systems development teams." Diss., The University of Arizona, 1998. http://hdl.handle.net/10150/282674.

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This dissertation research examines the impact of leadership, cohesion, and information sharing, and the application of group support systems on information design systems (ISD) project quality and project team satisfaction. Research has identified that after 40 years of developing information systems, there are still widespread difficulties in delivering systems on time and on budget. The research objective of this study is to examine the group level processes to understand how ISD team behavior can impact quality issues. A group support system was introduced to act as a sensemaking treatment to increase team performance. The following research questions were identified: (1) What is the impact of cohesion on project quality? (2) What is the impact of leadership on project quality? (3) What is the impact of information sharing on project quality? (4) What is the impact of cohesion on team satisfaction? (5) What is the impact of leadership on team satisfaction? (6) What is the impact of information sharing on team satisfaction? (7) Is there a relationship between group support systems use and project quality? (8) Can group support systems enable sensemaking activities? A longitudinal experiment was conducted with subjects who were enrolled in four sections of an upper-division Management Information Systems course in Systems Analysis and Design in consecutive semesters. Lectures and class-activities were identical in all four sections except that group support systems technology (GSS) was used by the second-semester classes, the treatment group. Student teams in all sections completed a semester-long ISD project.
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Sissing, Donovan. "Information technology architecture and related strategic factors supporting business advantage." Thesis, University of the Western Cape, 2007. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_1476_1255527907.

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"
Information Technology (IT) architecture is not restricted to technology, but may also address the views of business activities
their processes
data sets and information flows
applications and software
and technology. The objective of this study is to understand the role of IT Architecture and related factors that support competitive business advantage. This study investigates the null hypothesis: IT architecture enhances the competitive advantage of business. This study sets out to explore IT architecture and strategic factorsthat support business advantage. The study findings indicated that business advantage is supported by a sound architecture, by IT and business alignmentand by the enablers of organisations..."

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Martin, Nancy L. "The strategic value of business method patents in information systems /." Available to subscribers only, 2006. http://proquest.umi.com/pqdweb?did=1212781781&sid=11&Fmt=2&clientId=1509&RQT=309&VName=PQD.

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46

Tan, Kia Miang Richard. "Application of information systems development methodologies to business process reengineering." Thesis, Henley Business School, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.302576.

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47

Giaglis, George M. "Dynamic process modelling for business engineering and information systems evaluation." Thesis, Brunel University, 1999. http://bura.brunel.ac.uk/handle/2438/5258.

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This research is concerned with the pre-implementation evaluation of investments in Information Systems (IS). IS evaluation is important as organisations need to assess the financial justifiability of business change proposals that include (but usually are not limited to) the introduction of IS applications. More specifically, this research addresses the problem of benefits assessment within IS evaluation. We contend that benefits assessment should not be performed at the level of the IS application, as most extant evaluation methods advocate. Instead, to study the dynamics and the interactions of the IS applications with their surrounding environment, we propose to adopt the business process as the analytic lens of evaluation and to assess the impacts of IS on organisational, rather than on technical, performance indicators. Drawing on these propositions, this research investigates the potential of dynamic process modelling (via discrete-event simulation) as a facilitator of IS evaluation. We argue that, in order to be effective evaluation tools, business process models should be able to explicitly incorporate the effects of IS introduction on business performance, an issue that is found to be under-researched in previous literature. The above findings serve as the central theme for the development of a design theory of IS evaluation by simulation. The theory provides prescriptive elements that refer both to the design products of the evaluation and the design process by which these products can come into reality. The theory draws on a set of kernel theories from the business engineering domain and proposes a set of meta-requirements that should be satisfied by business process models, a meta-design structure that meets these requirements, and a design method that provides guidance in applying the theoretical propositions in practice. The design theory is developed and empirically tested by means of two real-life case studies. The first study is used to complement the findings of a literature review and to drive the development of the design theory's components, while the second study is employed to validate and further enhance the theory's propositions. The research results support the arguments for simulation-assisted IS evaluation and demonstrate the contribution of the design theory to the field.
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48

Eatock, Julie. "Dynamic integrated modelling of information systems and business process simulation." Thesis, Brunel University, 2003. http://bura.brunel.ac.uk/handle/2438/5248.

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Business processes and information technology are two areas that are very closely related to the sustained competitive advantage in organisations. However, investment in information technology often leads to disappointment, which may in part be due to the non-alignment of the information system domain with the business process domain. Simulation modelling is an established technique often used in business process change projects, as it allows a comparison of different possible scenarios without the expense of physically implementing the system. However business process simulation fails to effectively capture the information systems perspective in the model. This thesis contends that by combining information systems modelling techniques with business process simulation the model will be able to capture all the four perspectives (functional, behavioural, organisational and informational) of an organisation, and the design of the business processes and the information system will be better aligned. Initially, attempts were made to integrate business process simulation with computer network simulation in a simple two- or three-layered simulation model, but this gave rise to significant problems the most significant being the underlying assumptions of the original hypothesis. This led to a refined hypothesis in which the layered models were discarded along with the network domain. The revised hypothesis aimed to capture the informational changes that occur in the information system and therefore combines prototyping with business process simulation. This overcomes the unsafe assumptions of the initial hypothesis about whether the system is 'correct' and provides a method of validating the design of the information system within the context of the business processes. The integrated model allows concurrent design of the information system domain and the business process domain and therefore ensures that the domains are better aligned. The framework is tested on a case study and the results indicate that it is an effective tool in the combined design of business processes and information systems.
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49

Giuliani, Peter R. "The Role of Information Systems Courses In Postgraduate Business Education." NSUWorks, 1993. http://nsuworks.nova.edu/gscis_etd/539.

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Franklin University, was considering the development of a postgraduate program in business administration. Administrators found that curriculum planners first need to evaluate the changes caused by information systems to competencies and capabilities of the business manager in a highly technical and information intensive business environment. For this study, the competencies were investigated through an analysis of stated information systems course objectives within 160 MBA catalogs and through a survey of 77 Central Ohio management recruiters. Despite the wide range of topics introduced in the MBA curriculum, and the lack of a clear majority for specific topics, a logical pattern was evident. This pattern indicates that a prerequisite information system course introduces the basic concepts of computer technology and computer software, a core course discusses the management of information system resources, and an elective course addresses advanced topics in management information systems. The management recruiters believe that managers should have a basic knowledge of computer-based information systems and be able to demonstrate the following competencies: 1) Know spreadsheet and business application software on a microcomputer; 2) Apply information systems to general business applications within the office environment, and management support for decision making and productivity; 3) Know the social and ethical issues associated with information systems; and 4) Define the data needs and associated user requirements for an information system. Several research questions which tested the relationship of ranked competencies expressed by MBA schools and management recruiters were evaluated using Spearman's Rank Correlation Analysis. The results of this evaluation conclude that MBA programs and Central Ohio management recruiters do not agree upon which topics an MBA graduate should be competent upon entering the workforce. For Franklin University, this author suggests the following recommendations: 1) Develop a goal for business information system competency which spans the undergraduate and graduate business programs; 2) Develop a series of courses at the undergraduate and graduate levels which meet the goals for business information system competency; 3) Integrate information system topics into functional areas of study; 4) Develop a structure for academic computing and instructional computing; 5) Organize an advisory group of business leaders who are integrating information technology; and 6) Support future research into the impact of new technologies and new business procedures on the role of information systems in the MBA program.
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Opoku-Anokye, Stephen. "A framework for integrating business intelligence into information systems design." Thesis, University of Reading, 2014. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.658002.

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This research identifies the key components necessary for the integration of business intelligence (BI) into the design of information systems (IS) applications, which are used to develop a new framework for integrating BI into IS design (FIBIISD). The research observed a trend, whereby, the design of BI is treated as an afterthought to the design of IS applications. Currently, BI requirements are given almost negligible consideration during the design of IS applications. Bf requirements are considered, when stakeholder groups of the already implemented IS applications begin to make demands for capabilities to report, inquire, analyse, synthesise or explore information held in such IS applications. Thus, BI design is done, mostly, after the design and implementation of Is applications. Often, when a number of disparate IS applications have been in use for a while and are generating varieties of data at high volumes and velocity. Such approach to BJ design creates many problems that may not be immediately understood or appreciated by either the designers or the many stakeholder groups involved in taking business actions, making business decisions and managing business performance. The question this research sought to answer was whether BI requirements could be considered during the IS application design phase? Therefore, the research combined practical observations with the examination of published literature from academia and industry. The focus of such practical observations and literature review converged on the need to integrate BI requirements into the design of IS applications.
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