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Leung, Suk Man. "The evolution of service innovation in the IT-intensive integrated logistics industry in Hong Kong /." View abstract or full-text, 2004. http://library.ust.hk/cgi/db/thesis.pl?SOSC%202004%20LEUNG.
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Thesis (M. Phil.)--Hong Kong University of Science and Technology, 2004.Includes bibliographical references (leaves 69-75). Also available in electronic version. Access restricted to campus users.
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Yeung, Hiu-fun Chris, and 楊曉芬. "A study of green logistics in the third party logistics industry in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2011. http://hub.hku.hk/bib/B48194104.
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The logistics industry is an imperative component of trade and a major contributor to economic growth in many countries. However, the logistics activities come along with severe negative environmental impact, particularly in freight transport which is considered the most important source of environmental hazards in a logistics system. Even though 3PLs have a key role in the logistics industry, only a limited number of studies have been conducted to analyze the greenness of their activities. Therefore, this study is done with the aim to examine the greenness of 3PLs in Hong Kong and to understand the key barriers that they face during green logistics implementation.
This empirical research is conducted through case studies with eight 3PLs. An analytical framework which consists of eight green transport measures and nine influencing factors is developed to facilitate the research.
The findings suggest that green logistics is evolving in the 3PL industry Hong Kong but it is still at a preliminary stage. It also shows that the number of green transport measures adopted by 3PLs in Hong Kong is lower as compared to the analyzed 3PLs’ headquarters in other countries. The study further reveals that 3PLs in Hong Kong tend to adopt those measures which directly bring cost benefits to the companies, such as, eco-driving, load factor optimization, route optimization and fleet management. Nevertheless, measures which require financial investment or trade-off of profit margin/operational efficiency, for example, fleet modernization and modal shift are not commonly adopted. Moreover, some of the green measures, such as, green fuel or vehicle are not adopted by the case companies simply because they are unavailable in Hong Kong.
A number of practical barriers are derived from the case analyses. They are considered the main causes of slowing down green logistics development in the 3PL industry in Hong Kong. While different stakeholders play a role in overcoming the hurdles of the green logistics development, the Government is found to be the most influencing one as it can influence external as well as some of the internal barriers elicited by this study. Therefore, it should take a leading role in eliminating the barriers. At the same time, in order to comprehensively facilitate the progress of green logistics development, efforts and commitments from other stakeholders, i.e. 3PLs, industry associations and customers are required.published_or_final_version
Transport Policy and Planning
Master
Master of Arts in Transport Policy and Planning
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Ding, Hua. "IT adoption and its impact on logistics industry : the Pearl River Delta experience /." View abstract or full-text, 2005. http://library.ust.hk/cgi/db/thesis.pl?IEEM%202005%20DING.
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Dissanayake, K. D. Dushantha Nimal, and e58598@ems rmit edu au. "Reverse Logistics and Information Management Issues in Manufacturing and E-Business Industries." RMIT University. Business Information Technology, 2008. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20080424.101206.
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Reverse logistics is different from forward logistics in objectives, operations, pricing, quality, quantity, packaging, product and information flow. Further, management of the returned products and their information is a major challenge since it is difficult to predict the time, place of origin, quantity and quality of the goods that will be returned. To establish the importance of reverse logistics as a business process and to understand related issues for information management, this research was undertaken with data from the Australian Manufacturing and E-Business organisations. This research examined six dimensions of reverse logistics. These were: (1) Factors that compel Manufacturing and E-Business organisations to manage reverse logistics; (2) Operations in product return process; (3) Methods of capturing value from returned goods; (4) Barriers to reverse logistics management; (5) Information management issues in reverse logistics; and (6) Product return trends in the E-Business industry. This research was exploratory in nature and was accomplished via a quantitative research method. It adopted a positivist epistemology and followed a deductive approach to capture reverse logistics knowledge. Research data from Manufacturing and E-Business industries was elicited with postal questionnaire surveys using structured questions. Since the data collected from the two main surveys was mainly nominal and ordinal, it was quantitatively analysed using non-parametric tests, Fisher's exact test and one sample Wilcoxon test. It also employed frequency distributions, binomial test and one sample t-test. An additional statistical test was carried out on each set of data to triangulate the finding. The tests were undertaken in Minitab spreadsheet computer packages. This research highlights the fact that reverse logistics management is an important business process in the Australian Manufacturing and E-Business industries. It is a strategic advantage, as well as an important customer service. Although substantial monetary value can be recovered from returned goods, at present two industries investigated have not tapped into this potential. Findings of this research also indicate that a lack of efficient information management is a problem in reverse logistics. Information management in the two industries is based on land-line telephone, fax and computers. This research identified that from E-Business sales error in ordering, customer change of mind on receipt of good and inefficient forward logistics operations (picking, packing and delivery) are important reasons for returns. It also established that e-businesses resell the returned goods and recapture value. The value recovery process in this industry is different from the manufacturing industries where the prevalent value recovery processes are repair, resale and recycle. Further research issues emanating from this project include evaluation methods for recapturing value from returned goods, effective information management strategies for return management and the impact of a law for returning certain types of used goods. This research is an initial effort undertaken to establish returns management in the Australian industries. It establishes that reverse logistics should be recognised as a business process in these industries.
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Shakya, Sumadhur. "Structural changes in North American fertilizer logistics." Thesis, North Dakota State University, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3630982.
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Nitrogen-based fertilizer industry in United States is undergoing major changes the demand for which is primarily driven by agriculture. Traditionally, this industry sources anhydrous ammonia through imports from Canada and U.S.-Gulf, the latter comprises bulk of imports, or produces domestically to be supplied as is or converted into urea or UAN variations of nitrogen-based fertilizer with various combinations with other minerals.
With change in composition of crops and increasing acreage of crops that are fertilizer intensive, there is an increased demand for nitrogen-based fertilizer in order to promote foliar growth as a standalone form, for example Urea, or in combination, for example Di-ammonium phosphate (DAP). Second compelling reason for change in industry is reduction in prices of natural-gas, in part due to oil exploration, that makes it cheaper to produce anhydrous ammonia domestically. Anhydrous ammonia is perquisite for making other types of nitrogen-based fertilizer and highly energy intensive. Thus, lower natural-gas prices provide incentive for domestic firms to either expand existing fertilizer plants or opens up the possibility of new entrants. Many companies/firms have recently announced their plans to expand existing plants or open new units, exerting competitive pressure on an industry that already has lot of surplus capacity but highly competitive in terms of production costs and technology used. It is to be noted that natural-gas prices are volatile; therefore, any commitment to expand or open new plant is subject to volatility in demand, natural-gas prices, and import price of fertilizers.
The purpose of this dissertation is to analyze spatial competition among U.S. nitrogen-based fertilizer plants and their respective market boundaries. This dissertation also derives the structure of the supply chain for nitrogen-based fertilizer in the United States (at macro level); and the stochastic spatial-optimization model to account for risk in random variables. Locational information is used to account for spatial nature of problem, and linear and mixed-integer based optimization techniques are applied to arrive at current and most likely future cases.
Combination of linear optimization, and mixed-integer, and geographical information systems helps in determining regional areas where competition is expected to be ruinous and most intense; and provide insights on viability of newly announced fertilizer plants that are most likely to be successful and significantly impact the structure of overall supply chain.
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Bergvall, Johan, and Christoffer Gustavson. "The Economic Impact of Autonomous Vehicles in the Logistics Industry." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Centre of Logistics and Supply Chain Management (CeLS), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-37816.
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In an ever-changing industry where competition between actors is growing, technical improvements and investments can be a way to outperform competitors and gain competitiveadvantages. In a relatively under-developed industry, technological developments may leadto major improvements and change the layout of the whole business. Purpose – The main purpose of this thesis is to investigate potential cost reductions obtained by autonomous vehicles within the Swedish logistics industry. Studying opportunities for companies tostrengthen their competitive advantage can create new markets, chances or ensure a strongmarket position. To investigate said opportunities, the following research questions werestated: What is the actual cost of implementing an autonomous vehicle? Which costs will be affected by an implementation of autonomous vehicles? How do these costs impact the Swedish logistics market seen from a cost perspective? Method – The data necessary to answer the questions was collected from document studies, literature studies and interviews. These were carried out simultaneously in an iterativeprocess. Moreover, a pragmatic philosophy was undertaken, together with an abductive approach. The data was compared with existing theory by pattern matching and analysed withthematic approach, in order to ensure the level of trustworthiness. Findings/Implications – The findings of this thesis is that autonomous vehicles willheavily impact the logistics industry. By gradually implementing autonomous vehicles, theSwedish logistics sector can save upwards of 13,4 billion SEK between 2020 and 2030.This shift towards autonomous vehicles will move jobs from the long haul sector to urbanlogistics and telecommunications. Additionally, the society will see great benefits as 90% ofall traffic accidents will not happen when all vehicles are autonomous. It is clear that theSwedish logistics industry will benefit from an implementation of autonomous vehicles.Simultaneously it will also be beneficial for the society and the Swedish welfare. Limitations – The major limitation of this thesis is the time horizon. Because of being future oriented, much data was based on external estimations that might change over time.Moreover, only costs directly connected to transportations has been investigated, leavingroom for further studies related to indirect costs, as well as the organizational impacts onfuture supply chains.
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Bilgili, Oğuzhan, and Dilara Fulya Egesoy. "Building Brand Equity in B2B Service Industry : Examination of the Servbrand Framework in Logistics Industry." Thesis, Karlstads universitet, Handelshögskolan (from 2013), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-84540.
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This study investigates a debatable subject of branding; building brand equity in industrial service markets, particularly within the logistics service industry. The extant literature provided many brand equity models, the brand resonance pyramid being the most predominant one. However, the literature suggests the model should be amended for the B2B service markets as the industry has numerous different characteristics to consider. Servbrand Framework is one of the undergoing efforts to provide a brand equity framework applicable within the B2B service industry as an amended version of the brand resonance pyramid. Nevertheless, the model is based on a single empirical context. This research assesses the transferability of the model to the logistics service industry and therefore provides a guideline to build a strong brand in the logistics service industry. The research took an interpretivist approach with an exploratory qualitative research design to apply the Servbrand Framework within the logistics industry. Sixteen semi-structured interviews were conducted with the decision-makers in purchasing logistics services within the automotive industry in Germany, who were subject to the non-probability sampling process. The results indicated that the Servbrand Framework is transferable to the logistics service industry with minor changes. Two new subdimensions are proposed as ‘service experience’ and ‘consideration’ to be part of the client-brand opinions block within the framework. Also, the ‘servicescape’ and ‘personableness’ subdimensions were not relevant for the context of the study. Logistics service providers can build strong brands by initially creating salience among the customers by using corporate naming strategies attached to core competencies. Service providers also need to develop good performance and people attributes connected to their brand, which will create positive brand opinions and, therefore, long-term relationships and partnerships. The people aspect was a key element to build strong brands and facilitate the brand's meaning to the customers.
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Theart, Alfred Llewellyn Mark. "Supply chain configurations for the oil and gas industry : a service provider perspective." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/86582.
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Thesis (MComm)--Stellenbosch University, 2014.ENGLISH ABSTRACT: Oil dependency has increased in the past few decades and the search for new reserves is a constant quest within the oil and gas industry. The oil and gas industry is characterised by the separation of fuel production facilities and the intended markets for its derivatives. This separation creates challenges for proper supply chain management and network configuration. A well-balanced network design becomes of utmost importance. The use of third party logistics service providers has further complicated this separation challenges with this increase in distance between the resources and the intended markets. By using various best practices within the field of network configuration, the consolidation of multiple segments of various supply chains can improve efficiency and lead to more streamlined supply chains. The primary objective of the study is to develop an alternative to the normative methods used in placing of facilities. The secondary objective is to establish whether consolidation of multiple segments of various supply chains within the oil and gas industry is feasible. By using advanced descriptive decision support techniques and technologies, the study showed how the application of these techniques can assist management with improved decision making at a strategic level. The study is based on a prominent service provider within the oil and gas industry. Both quantitative and qualitative data were used by the researcher to illustrate the complexities involved in serving the direct and indirect supply chains of the oil and gas industry. The analysis shows that by using advanced descriptive decision support techniques and technologies, management can use the process proposed in the study to great effect in visualizing the current supply chains. Consolidation opportunities were also found across multiple supply chains within the service provider. By looking at the historical data, IT-based descriptive decision support techniques and technologies demonstrated the value of visually representing the supply chain and the decisions that could be made based on the results. A strategic hub, as a network configuration option, can be a feasible option if it serves a defined geographical area and is focused on a specific industry (in this case oil and gas). Crucial to a successful study of this nature, is the quality of data. During the study, the issue of effective data cleaning, aggregation, categorization and preparation became evident. Strategic studies will only be effective if proper data cleaning and preparations are done on a regular basis and updated regularly.
AFRIKAANSE OPSOMMING: Die afhanklikheid van olie het die afgelope paar dekades toegeneem. Daar is ook ʼn konstante soektog na nuwe reserwes in die olie- en gasindustrie. Die olie- en gasindustrie word gekenmerk deur die skeiding van brandstofproduksiefasiliteite en die beoogde markte vir sy afgeleides. Hierdie skeiding skep uitdagings vir behoorlike voorsieningskettingbestuur en netwerkkonfigurasie. ʼn Goeie, gebalanseerde netwerkontwerp is van uiterste belang. Die gebruik van derde-party logistieke diensverskaffers het hierdie skeidings-uitdagings verder gestrem as gevolg van langer afstande tussen hulpbronne en die beoogde markte. Verskeie beste praktyke in die studieveld van netwerkkonfigurasie en ontwerp aangewend word. Dit kan die konsolidasie van verskeie segmente van verskillende voorsieningskettings se doeltreffendheid aansienlik verbeter en lei tot meer vaartbelynde voorsieningskettings. Die primêre doel van die studie is om ʼn alternatief tot die normatiewe metodes, wat tans gebruik word vir die plasing van fasiliteite te bepaal. Die sekondêre doel is om vas te stel of konsolidering van verskeie segmente van verskillende voorsieningskettings in die olie- en gasindustrie haalbaar is. ʼn Alternatiewe tot die normatiewe metodes is gevorderde, beskrywende besluitnemingsondersteuningtegnieke en tegnologie. In die studie is getoon hoe die gebruik van hierdie alternatiewe metodes kan help met verbeterde besluitneming op strategiese vlak. Die studie is gebaseer op 'n prominente diensverskaffer in die olie- en gasindustrie. Beide kwantitatiewe en kwalitatiewe data is deur die navorser gebruik om die kompleksiteit in die bediening van die direkte en indirekte voorsieningskettings in die olie- en gasindustrie te illustreer. Hierdie studie het uitgewys hoe die voorgestelde proses ontwikkel en die visualisering van voorsieningskettings tot ʼn groot mate kan verbeter met die gebruik van gevorderde, beskrywende besluitnemingsondersteuningtegnieke en tegnologie. Daar is ook konsolidasie geleenthede gevind vir elemente oor verskeie voorsieningskettings van die diensverskaffer. Deur toepaslike historiese data te ondersoek, met behulp van IT-gebaseerde beskrywende besluitnemingsondersteuningtegnieke en tegnologie, kan die waarde van die visuele voorstelling van voorsieningskettings insiggewend gedemonstreer word. Meer ingeligte en effektiewe besluite kan gevolglik geneem word. Daar is gevind dat ʼn strategiese konsolidasiepunt (“hub”), as ʼn netwerk konfigurasie opsie, moontlik lewensvatbaar kan wees binne ʼn bepaalde geografiese area vir ʼn spesifieke bedryf (in die geval olie en gas). Die kwaliteit van die data is egter van uiterste belang om ʼn suksesvolle studie te verseker. Tydens hierdie studie is die belangrikheid van datasuiwering, samevoeging, kategorisering en voorbereiding duidelik uitgewys. Strategiese studies sal slegs effektief wees indien behoorlike datasuiwering en voorbereiding op 'n gereelde basis gedoen en opgedateer word.
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Wang, Luyao, and Yuqiao Hu. "Third party healthcare logistics : A study of third-party logistics providers in China." Thesis, Linnéuniversitetet, Institutionen för ekonomistyrning och logistik (ELO), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-74856.
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With the strong support from the government and investors, Chinese healthcare sector is developed rapidly. Also, the demand for healthcare logistics has also gradually increased. Currently, most Chinese pharmaceutical manufacturing are using traditional healthcare logistics, and due to the late start of Chinese healthcare logistics, there are many problems within the field. Therefore,there is a strong demand for professional 3PL providers involving Chinese healthcare sectors. The purpose of this thesis is to analyze the status of Chinese healthcare sectors, to indicate the predictable contribution of Chinese 3PL providers after entering. And also, to analyze how different types of Chinese 3PL providers can better adapt themselves to healthcare logistics sectors. Additionally, different opportunities and challenges faced by the Chinese 3PL providers in the field of healthcare logistics has been analyzed.
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Maes, James F. "An analysis of the supply chain management certification training for manufacturers' needs in the Eau Claire, Wisconsin area." Menomonie, WI : University of Wisconsin--Stout, 2006. http://www.uwstout.edu/lib/thesis/2006/2006maesj.pdf.
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Louw, Johannes Jacobus. "Advanced supply chain planning processes and decision support sytems for large-scale petrochemical companies /." Link to the online version, 2006. http://hdl.handle.net/10019.1/1117.
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Wang, Ye. "Using information and communication technology to facilitate supply chain management in the New Zealand construction industry a thesis submitted to Auckland University of Technology in partial fulfilment of the requirements for the degree of Master of Business, 2007." Click here to access this resource online, 2007. http://hdl.handle.net/10292/74.
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Liu, Qing. "Game Theory Approach to the Vertical Relationships for U.S. Containerized Imports." Diss., North Dakota State University, 2013. https://hdl.handle.net/10365/27108.
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Multi-player interactions and vertical relationships in the U.S. containerized-import shipment market are investigated using game theory approaches. Bi-level programming problems (BLPP) are built to capture the hierarchy structure of the container shipping industry, whereas the ocean carriers (OC) are considered as the market leader. For a case study with five players from several levels of the shipment chain, 16 BLPPs are built to analyze the 32 coalition possibilities. Two routes are compared: The West Coast route (WCR) includes one terminal (P1) and one railroad (R); the East Coast route (ECR) includes a second terminal (P2) and the Panama Canal (PC). The impact of Panama Canal expansion is investigated by comparing scenarios with different assumptions of vessel size. Capacity constraints at port terminals are also analyzed by assuming different capacity levels. The grand coalition of the five players is found to be very unstable because of the unavoidable competition within the coalition; hence, following games are further created, supposing the grand coalition could not form. Model results indicate the OC prefers to form an East Coast Coalition (ECC) with East Coast players if the grand coalition could not form. Sensitivity analyses on some parameter values for the grand coalition and for the ECC bring some interesting findings. With higher cargo values, the WCR becomes more appealing because of its quicker delivery time and lower inventory costs compared with the ECR. The Panama Canal expansion will improve market power and profit shares for the East Coast players if the canal operator could increase its competitive price more than the increase of costs. Generally, a player will gain more market power if its cost could be reduced. A player's upper bound rate is a reflection of its relative market power. But in a complicated market characterized with various cooperation-competition strategies and an ambiguous definition of partners and competitors, the impact of a player's upper bound rate on the market power structure could not be easily explained. For future research, the challenge mainly lies on the large number of BLPPs that need to be constructed and solved in order to study more players.
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Pretorius, S. J. J. "Effective supply chain management in the furniture retail industry." Thesis, Pretoria : [s.n.], 2001. http://upetd.up.ac.za/thesis/available/etd-01092003-135824.
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Daccarett-Garcia, Jorge Y. "Modeling the environmental impact of demand variability upon supply chains in the beverage industry /." Online version of thesis, 2009. http://hdl.handle.net/1850/10629.
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Njokweni, Thobela. "Increasing competitiveness through the enhancement of logistics processes in the South African automotive industry." Thesis, Port Elizabeth Technikon, 2005. http://hdl.handle.net/10948/418.
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Logistics has become one of the automotive industry's most crucial sub-sectors. Previously, logistics had to step aside to make way for production considerations. Today it is regarded as being every bit as crucial as production in the global village. Advancement of logistics in South Africa is crucial because original equipment manufacturers are producing to developed world standards but are having to cope with low developing world logistics standards. The logistics processes that need to be enhanced in order for the South African automotive industry to be more competitive were investigated. To examine the main problem, three sub-problems were identified. The first sub-problem that has been identified dealt with logistics processes that will enhance the competitive advantage of the South African automotive industry. The second sub-problems looked at key logistics opportunities and threats to the environment in which South African motor manufactures trade. They were investigated by assessing the nature of the South African motor manufacturing industry. Finally, the third sub-problem investigated conclusions that can be arrived at concerning the appropriateness and strategic value of the analysis.
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Steyn, Martha Magdalena. "A supply chain model for the South African recording industry." Thesis, Pretoria : [s.n.], 2005. http://upetd.up.ac.za/thesis/available/etd-09272005-100520.
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Howell, Jean Karin. "Key factors required by purchasing and supply departments in the automotive manufacturing industry." Thesis, Nelson Mandela Metropolitan University, 2015. http://hdl.handle.net/10948/10971.
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The main research problem addressed in this study was to determine the key factors required by purchasing and supply departments in the automotive manufacturing industry to be efficient and effective. To achieve this objective, it was necessary to identify five sub-objectives which were, firstly, to determine the extent to which the purchasing and supply departments in the automotive industry believe that certain key factors in pricing, quality and supplier management are required to achieve excellence. Secondly, to identify if the purchasing and supply departments in the automotive industry actually implement the key factors on pricing, quality and supplier management in practice. Thirdly, to determine if there are any additional factors other than these key factors that business firms regard as key factors to be classified as worldclass purchasing and supply departments. Fourthly, to analyse why purchasing and supply departments in the automotive manufacturing industry do not always implement these key factors. Lastly, to identify any other factors that could have a significant negative impact on the performance of purchasing and supply departments. The study commenced with an analysis and review of relevant literature from various text books, journals, publications and internet sources. The literature study covered issues such as price determination, cost management, basic negotiation strategies, managing supplier quality and the supplier base, as well as a general overview of the latest developments in purchasing and supply management in business. The purpose of the literature analysis was to establish a theoretical basis for the design of the questionnaire which was used as a research instrument in this study. A survey was conducted among selected automotive assemblers and their first and second tier manufacturing suppliers in the automotive industry. The main areas of focus in the questionnaire were pricing, quality, and supplier management. As the questions in the questionnaire related to the purchasing and supply department of a business firm, a qualified and experienced buyer in the purchasing and supply department was identified in each firm to complete the questionnaire. The empirical results from the study conducted indicated that the respondents were in strong agreement with the proposed importance of the factors of pricing, quality, and supplier management required to achieve xcellence. However, the respondents also indicated that there were various obstacles which prevented the firms from implementing these key factors. Some of the obstacles mentioned were long lead times, late deliveries from suppliers, too few competitors in the market place, supplier capacity constraints and the sustainability of suppliers. Additional obstacles that the study identified were the high workload of buyers in general, incompetent staff and insufficient manpower that affected the performance of a purchasing and supply department. The buyers were not only performing buying activities, but were also involved in logistics related activities, which increased their workload and negatively affected their performance. Lack of specialised purchasing and supply chain knowledge was identified as another obstacle to achieving excellence. The empirical study highlighted some recommendations to assist purchasing and supply departments in the automotive industry to achieve excellence and become world-class departments. Examples of these recommendations are that suppliers need to be educated on how to understand their costing models and to check their own sustainability; local purchasing and supply departments require training in the purchasing skills such as incoterms, delivery times, minimum and maximum order quantity; as well as the payment terms. Buyers should be trained to become experts in their products and packaging, as well as the manufacturing process of the product they are purchasing The business firm should only employ qualified buyers who have financial and administrative skills, as well as the ability to adapt to change and work in teams. Buyers also need to master the in-house systems and work procedures involved in purchasing a product. The empirical study also identified that the majority of buyers in the automotive manufacturing industry are senior buyers, male in gender and between the ages of 40-49. The implementation of the recommendations based on the study’s empirical findings will assist in improved pricing, quality and supply management in the automotive manufacturing industry.
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Madariaga, Jessica Frances. "Profiling Best Practices: An Explanatory Analysis of Box-Plant Trucking Logistics in the Paper Industry." Thesis, Available online, Georgia Institute of Technology, 2004:, 2004. http://etd.gatech.edu/theses/available/etd-05142004-141510/unrestricted/Madariaga%5FJessica%5F200407%5FMS.pdf.
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Thesis (M.S.)--School of Economics, Georgia Institute of Technology, 2005. Directed by Patrick McCarthy.Patrick McCarthy, Committee Chair ; Dr. Haizheng Li, Committee Member. Includes bibliographical references.
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Ward, Patrick. "Towards a synthesis of supply chain management and partnering strategies within the construction industry a thesis in partial fulfilment for the degree of Master of Business, Auckland University of Technology." Full thesis. Abstract, 2005. http://puka2.aut.ac.nz/ait/theses/WardP.pdf.
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Funke, Thomas Bernhard. "From farm to retail : costs and margins of selected food industries in South Africa." Pretoria : [s.n.], 2007. http://upetd.up.ac.za/thesis/available/etd-09162008-172432.
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Skelton, Alexandra Clara Hansa. "The motivations for material efficiency : incentives and trade-offs along the steel sector supply chain." Thesis, University of Cambridge, 2013. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.648109.
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Supasansanee, Latika, and Patthaveekarn Kasiphongphaisan. "Logistics Management in Retail Industry : A case study of 7-Eleven in Thailand." Thesis, Jönköping University, JIBS, Centre of Logistics and Supply Chain Management, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-9670.
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Master’s thesis in International Logistics and Supply Chain Management
Title: Logistics Management in Retail Industry: a case study 7-Eleven in Thailand
Author: Latika Supasansanee and Patthaveekarn Kasiphongphaisan
Tutor: Susanne Hertz and Benedikte Borgström
Date: June 1, 2009
Keywords: 7-Eleven Thailand, Logistics, Retail Convenience, Distribution Center and Warehouse, IT-Apply in retail store, and Competitive advantage
Introduction: In today’s challenging competition in the consumer goods, the manufacturers strive for their products to reach final customers before they turn their heads to the rival’s ones. This research attempts to understand and investigate how 7-Eleven company manages its logistics activities, distribution and applying information technology to achieve competitive advantages.
Purpose: The purpose of thesis is, in retailing industry and retailing convenience store’s perspective, to identify and describe the way 7-Eleven manages and operates its retail convenience business focusing on several aspects; strategic fits, distribution and IT, which support 7-Eleven’s activities and how they contribute to competitive advantages for the firm.
Frame of reference: Based on various sources of literature concerning competitive advantage and strategic fits, distribution related to marketing and retail, distribution centers and warehousing, and information system apply in retail store.
Method: The study is considered as qualitative single-case study. Data is collected from the interviews with several parties involve with retail convenience industry in Thailand. Secondary data is retrieved from the information system, research and reports, publication sources as well as internet sources. Lastly, data analysis is followed by the literature chapter.
Conclusion: By applying the synchronized strategies between supply chain members to adjust and modify the capabilities of firms, leads to supply chain benefits and competitive advantage for retail firm. The applications of IT and Distribution Centers enhance supply chain capabilities, reliability, and dependability which result in better service and market performance. They are also the keys that facilitate the operations of supply chain and retail store.
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Yeung, Ho-wah Alice. "A customer responsive model for managing the clothing industry supply chain in China's Pearl River Delta." Click to view the E-thesis via HKUTO, 2006. http://sunzi.lib.hku.hk/hkuto/record/B36585518.
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Nitschke, Christian. "Outsourcing vs. insourcing in the automotive industry : the role and concepts of suppliers." Thesis, Stellenbosch : Stellenbosch University, 2005. http://hdl.handle.net/10019.1/50411.
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Thesis (MBA)--Stellenbosch University 2005.Some digitised pages may appear illegible due to the condition of the original hard copy
ENGLISH ABSTRACT: The research report takes an in-depth look at the automotive industry and their major participants in the upstream value chain. The different parties involved are the automotive manufacturers (OEMs) and their suppliers. The overall goal of the following report is to identify suitable business models for small to medium sized (SME) automotive suppliers. As the automotive value chain currently undergoes an evolutionary change towards a diminishing vertical integration of the OEMs, it becomes a challenging issue to reconfigure the responsibilities of the suppliers. Thereby OEMs and their suppliers have to cope with a shift from a functional to a process orientated value chain. During this reorganization of the OEM-supplier interface, enterprises realign their strategic intent towards their core competencies as well. Besides the shifting value chain, both suppliers and OEMs have to cope with a consolidation in their industries. This consolidation is impacted by stagnating traditional markets, an ongoing globalization of the value chain, and an increasing productivity pressure in the automotive industry. Looking at the automotive supplier, it becomes obvious that the suppliers are on the one hand challenged by productivity pressures and on the other hand have the opportunity to take over more business of the automotive value chain. The growth potential requires changes in the area of supply chain management and new types of collaboration in the supply network. This prospective development is mainly influenced by a trend towards the outsourcing of entire processes by the OEMs and the increasing need for future innovations in the automotive industry. After discussing the above mentioned issues, the report analyses the role of suppliers with respect to their main customers, the automotive OEMs. Based on the findings business models for suppliers are assessed and key success factors for small to medium sized suppliers are proposed and evaluated. The findings of the evaluation are translated into suggestions for most suitable business models of SMEs. The report concludes with recommendations for the strategy building process indicates problems concerning the shifting value chain, and points out the importance of further research in the field of the small to medium sized automotive supplier industry.
AFRIKAANSE OPSOMMING: Hierdie studieverslag ondersoek die motorvoertuig industrie met verwysing na die hoof deelnemers 'n die opwaartse waarde-ketting. Die partye betrokke is die motorvoertuigvervaardigers (OEMs) asook hul verskaffers. Die oorhoofse doel van die verslag is om gepaste sakeplanne vir klein en medium grootte (SME) ondernemings te identifiseer. Die motorvoertuig industrie se waardeketting ervaar tans 'n drastiese veranderingsproses - gekenmerk deur afnemende vertikale integrasie vanaf die OEMs - wat voortdurende nuwe uitdagings veroorsaak vir die innoverende verskaffer. Beide die OEMs en hul verskaffers moet dus aanpas met hierdie verandering - van funksioneel na proses-georienteerd - in die waarde-ketting. Tydens hierdie herstrukturering van OEM-verskaffer interaksie, moet deelnemers verseker dat die strategiese bedoeling in fyn ooreenstemming is met hul basiese bevoegdhede. Behalwe die verskuiwing in die waardeketting, moet OEMs asook verskaffers aanpas met samesmelting in hulle industrieë. Hierdie proses van samesmelting word beinvloed deur kwynende konvensionele markte, voortgesette globalisasie van die waardeketting, asook toenemende druk om produktief te wees in die motorvoertuig-industrie. 'n Ondersoek in motorvoertuig industrie verskaffers toon dat daar enersyds geweldige uitdagings ervaar word soverre dit produktiwiteitverbetering betref, maar andersyds daar ook geleendhede gebied word vir die verskaffer om verder te integreer deur oornames in die waarde-ketting. Om groei potensiaal te verwesenlik noodsaak dit veranderinge in die veld van verskaffingskettingbestuur, asook nuwe metodes van samewerking in die verskaffingsnetwerk. Hierdie moontlike tendens van integrasie word hoofsaaklik beinvloed deur 'n geneigdheid van OEMs om volledige prosesse te sub-kontrakteur asook deur die toenemende aanvraag vir voortdurende innovering in die motorvoertuig industrie. Laastens ondersoek die verslag die rol van die verskaffer vanuit die oogpunt van hul hoof kliënte, die OEMs. Na aanleiding van die verslag se bevindings word verskaffers se sakeplanne en modelle beoordeel en evalueer en word sleutel suksesfaktore vir die SME verskaffer voorgestel. Die uitslae van die evaluasie word verder verwerk tot in voorstelle wat gepas is vir die sakeplanne van meeste SMEs. Die verslag kom tot voltrekking met aanbevelings in die strategie bouproses rakende die veranderende waardeketting, en dui ook op die noodsaaklikheid van verdere navorsing onder die SME motorvoertuig industrie verskaffers.
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Fredriksson, Peter, and Simon Tafreshi. "Recycling in the demolition industry - a case study of Destroy AB." Thesis, Linköpings universitet, Kommunikations- och transportsystem, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-133219.
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Landfill and mixed wastes are more expensive to dispose of than sorted wastes, and also decrease the possibilities for recycling of wastes. This thesis aimed towards determining what the potential benefits could be with leasing a sorting site and whether or not Destroy RC AB should introduce a sorting site to their business from a primarily economic perspective. The materials included in landfill and mixed wastes were determined and were prioritized differently depending on the economic and environmental benefit from sorting and recycling each material. If a sorting site was introduced to Destroys network of processes, unsorted waste types would be sent to the sorting site from demolition sites instead of to landfill and recycling sites. Scenarios with different variations of amounts of wastes at the sorting site, compositions of wastes, truck types used for transports, and sorting speeds were studied and used for total cost analyses
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Fourie, Quinton. "The influence of inbound and outbound logistics on the competitiveness of the South African automobile industry." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d1020217.
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The South African automotive industry has been identified as an important influence on the economy of South Africa. In particular, it plays a role in job creation in a country with high unemployment rates. However, being linked to a global industry, its competitive position and future relevance have come into question on numerous occasions. After a period of isolation and protection, the local industry had to enter global competition. The competitive playing field had suddenly widened from companies competing locally amongst each other for local market share, to competing globally for international sales. In addition it was found that competition was not only limited to opposing brands but also existed within the subsidiaries of the same brand. The reason for this was the existence of overcapacity in the manufacturing facilities internationally. Coupled with this, most of the dominant vehicle manufacturers were creating more capacity in developing markets to support demand as well as to benefit from cheaper resources. There are of course many influencing factors on the competitive position of such an important industry. The value chain has been identified as a tool to analyse and compare the activities within rival businesses or industry role players. Two primary activities within the value chain are inbound logistics and outbound logistics. The objective of the research was to investigate the influence of inbound and outbound logistics on the competitiveness of the South African automotive industry. A literature review created the conceptual framework for the research. It was necessary to discuss the automotive industry in a global sense to understand the history and trends of the development within the industry. It was also necessary to understand the South African automotive industry within this context to identify its place and relevance in global terms. It was found that, although important to the local economy, the local industry was not a dominant force to be reckoned with and was in fact being over taken by many of its competitors. Part of this investigation was spent on the development of the local industry in a protected environment and what it meant for the growth of local content and exports. This was also important as the component manufacturers based in South Africa need critical mass to create an efficient platform to be globally competitive. It was found that historic development programmes did not do much to improve this aspect but there is optimism about the latest programme which promotes an increase in production volumes. The state of logistics in South Africa was critically analysed to understand the influence it has on the automotive industry. It was found that although the logistics infrastructure within South Africa is the best in Africa, it is behind the standards of its competitors. This is influencing the automotive industry as a result of inadequate rail infrastructure. The reason for this was that most of the freight which was being transported by road would be more efficiently transported by rail. The cost of logistics was also found to be high in South Africa and skills were also a concern to improve the current situation. A research questionnaire was created from the findings of the literature review. The questionnaire formed the primary research tool for this study. The sample was identified as respondents from vehicle assemblers and component manufacturers who would have sufficient knowledge of this topic. It was found that inbound and outbound logistics costs formed a relatively large component of total costs. The high levels of imported parts being used as well as export levels added to the logistics costs. This also caused uneconomical inventory levels as stock needed to be kept for longer periods before being replenished. The respondents were also aware of the fact that rail would improve the situation if the infrastructure was sufficient. The respondents seemed to be of the opinion that the skills of the employees responsible for logistics were not a major influencing factor and that logistics service providers were in addition, not creating an overwhelming cost improvement. The incentive programmes were also not seen to be doing much to address the influence of logistics on the automotive industry.
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McBrien, Dominic Martin. "Reducing energy use by integration of the steel and aluminium supply chains." Thesis, University of Cambridge, 2014. https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.708386.
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Kulondi, Muela Arthur Claude. "Effects of outsourcing on the logistics performance of selected small and medium manufacturing enterprises in Cape Town, South Africa." Thesis, Cape Peninsula University of Technology, 2018. http://hdl.handle.net/20.500.11838/2786.
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Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2018.South Africa for more than three decades has been described as the economic capital of Africa because of its level of industrialization, production, interactions and business transactions with other companies locally, nationally, regionally and globally. This situation goes hand in hand with the continual emergence in South Africa of business organizations, notably major international groups or their subsidiaries, other foreign or national large corporations, as well as small and medium enterprises (SMEs). The SME sector has significantly emerged in industries such as retail and manufacturing that produce a wide variety of consumer goods and related services. They produce services and goods that are destined for both local and international consumption. Similarly, they are also sourcing goods and services from local or international suppliers. Consequently, SMEs are involved in a complex supply chain management challenges and are exposed to the chain’s intense logistics activities. The main objective of this study was to determine how outsourcing can improve effectively the logistics performance of wine producing SMEs in the manufacturing sector. The findings from the interviews conducted with 16 personnel responsible for logistics performance from selected small and medium wine producers in Constantia, Stellenbosch, and Paarl, offer support for the assumption that outsourcing is a key to logistics performance in SMEs. The general outcome of the study suggests that logistics performance of SMEs is dependent on their ability to manage outsourcing of logistics services. Thus, knowing beforehand the “what for” of outsourcing is very important determinant for driving logistics performance, especially defining, assessing and measuring the performance objectives the SMEs expect from outsourcing and choosing logistics partners that can meet these objectives.
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Mohammed, Ismael, and Foma Awambeng Kenne. "Digital Transformation in the Logistics Industry : An investigative analysis comparing the impact of digital transformation and consumer behavior on the business models of small & large logistics organizations." Thesis, Högskolan i Jönköping, Internationella Handelshögskolan, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-39880.
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Digital Transformation is an on-going process in the logistics industry. Every day, innovative and new technology is developed to streamline products to the customer as fast as they want it. The purpose of our study is to investigate how digital transformation and customer behaviour has affected the business model(s) of smaller companies compared to well established multinational companies in the logistics industry. The authors look and found the aspects of the business model that were impacted and if there should be adjustments made to better suite either the large or small organizations.
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Viswanathan, Ashok. "A statistical prediction model for the inspection process in an outbound automotive supply chain." Diss., Online access via UMI:, 2007.
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Thesis (M.S.)--State University of New York at Binghamton, Thomas J. Watson School of Engineering and Applied Science, Department of Systems Science and Industrial Engineering, 2007.Includes bibliographical references.
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Emuze, Fidelis Abumere. "The impact of construction supply chain management on value on projects." Thesis, Nelson Mandela Metropolitan University, 2009. http://hdl.handle.net/10948/1209.
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Much research work has assessed the construction process and discovered that the process is ineffective and besieged with problems. Analysis of these problems has shown that a major part of them are related to the state and workings of the supply chains. Prior research justifies that waste and problems in construction supply chains are extensively present and persistent. This anomaly may be ascribed to the nature of the industry. Horizontal integration that is common place in the construction industry tends to fragment the supply chain, resulting in an unstable production environment occasioned by high unpredictability, much rework, low profits and eventual low level of value creation in the process. Therefore, an increased level of integration of interfaces and processes has been canvassed. The purpose of supply chain management is to achieve the expected increased level of integration of the whole supply chain. Supply chain management is a concept that has flourished in the manufacturing industry through Just in Time production and logistics. Supply chain management represents an autonomous managerial tool, though still largely dominated by logistics. Supply chain management has long been advocated as a means of improving the performance of supply chains in construction. This research study reports on an investigation into the impact of supply chain management on value creation in the South African construction industry. The research discovered that collaborative working is already in the industry and contractors consider supply chain management important for project success. Here construction supply chains were approached from the relationship view point. All issues are encouraged to be viewed and resolved in the supply chain from the relationship perspective.
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Stark, Vanessa Ann. "Development of a supply planning methodology in the automotive industry." Diss., Pretoria : [s.n.], 2004. http://upetd.up.ac.za/thesis/available/etd-06202005-080916.
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Nilson, Törnqvist Anna. "Circular Economy Practice Applied to Reverse Logistics : A Multiple Case Study from Fashion Retailers Perspective." Thesis, Södertörns högskola, Företagsekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-41685.
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The fashion industry has been criticized due to environmental issues, such as the causation of increased scarcity of landfills, hazardous emissions, and exhaustion of non-renewable resources. At the same time, customers, and governments require organizations within the industry to be transparent, offer sustainable consumption, and take responsibility for textile waste. The proposed solution for this is called circular economy (CE), which aims to present a circular system where the value of materials, resources, and products is preserved in the economy for as long as possible. Reverse logistics, referring to managing product returns, end-of-life processing followed by recovery operations, has been stated to be the primary component of CE. Thus, there has been a research gap on how CE practice can be applied to reverse logistics within the fashion industry. To enrich the literature in the field, the purpose of this study is to describe and analyze how sampled Swedish founded fashion retailers state that they apply CE practice to reverse logistics. The methodology applied was a multiple case-study, using semi-structured interviews and official documents. Driving forces that were stated as reasons for applying CE practice to reverse logistics were categorized into three main categories: environmental, social, and economic forces. They were linked to the theory of institution. Signs of all types of isomorphism was shown in the research. This could explain why fashion retailers stated that they performed similarly causes of actions. The stated approaches were divided into four main categories: product-service system, clothing collection, direct redistribution, and reuse or recycling. These categories included the following practical activities: 1) product care and leasing service, 2) in-store clothing collection, 3) sales in outlet stores, sales in second-hand stores, and donating garments to charity and, 4) collaboration with a recycling organization, reuse, and producing and selling upcycled collections. Thus, before implementing the approaches the design and production stage had to be considered.
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Fellenstein, Jonas, and Akilvenithan Umaganthan. "Digital Transformation: How enterprises build dynamic capabilities for business model innovation : A multiple-case study within the logistics and transportation industry." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-44129.
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Background: With the emergence of new digital technologies, the ongoing digital transformation is argued to heavily impact core societal pillars such as logistics and transportation. This has generated unique challenges and introduced an increasing need for organizations to take steps towards innovating their business models. Thus, a popular theoretical lens for keeping up with disruptive changes through business model innovation (BMI) is via the dynamic capability framework – consisting of sensing, seizing as well as transforming microfoundations. Purpose: The purpose of this thesis was to explore digital transformation through the framework of dynamic capabilities within the logistics and transportation industry. The study aimed at investigating the nature of building dynamic capabilities for business model innovation towards the ongoing digital transformation. Methodology: To explore how organizations build dynamic capabilities for business model innovation towards digital transformation, this study was carried out using semi-structured interviews. The interviews consisted of 11 participants in various senior management positions at 6 case companies whom are all global actors in the logistics and transportation industry. Additionally, documentary secondary data was included to provide additional information about the case companies. Findings: Our study revealed that business model innovation for digital transformation consisted of processes within 3 domains – new digital products & services, new markets & segments, as well as key partnerships. Additionally, the findings of our study acknowledged that logistics and transportation enterprises build dynamic capabilities via a total of 13 activities. These included: digital scanning and information management; digital learning; internal communication; digital asset investment; agile working; external partnerships; organizational restructuring; dynamic mindset; change management; and power redistribution. Finally, our study found that the main challenges for building dynamic capabilities towards BMI involved: size, agile working, data management and the changing of old mindsets.
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Van, Aswegen Dawid Titus. "A proposed service quality framework for multi-national supply logistics providers in the South African automotive industry." Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/21307.
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Managing a sustainable service business rests on two critical customer perceptions: Firstly, the perceived sufficiency of the value of the service, and secondly the level of value differentiation between the current service provider other service providers in the market. (DeSarbo, Ebbs, Fong & Snow, 2010; Parasuraman & Grewal, 2000) The direction for this study was prompted by the limited research available around service quality for Supply Logistics within the global automotive industry. The study identified the key factors that logistics service providers need to focus on when aligning their perceptions of service quality to that of their customers. The service gaps between customer and service provider perceptions are uncovered. Particular focus was given to: The definition gaps in service quality, The perceived level of service quality, and The size of service quality differentiation between service providers. The key finding of the study is that service differentiation is influenced by the ability of the Logistics Service Provider (LSP) to deliver a quality of service in line with the level of importance the various elements hold to the customer. The causal relationships offered a step wise understanding of improving the perceptions of customers. This perception forming process is outlined as follows: Firstly, create a common understanding of the definition of service quality and establish the comparative importance of the various elements. Having an understanding of how customers’ value service quality is a critical first step in delivering superior service. A proposed Service Quality Framework for multi-national Supply Logistics providers in the South African automotive industry Secondly, align efforts to achieve in accordance to the level of importance of the service elements. If this is achieved, LSP’s will retain positive differentiation to its competitors irrespective of the actions of those competitors. Lastly, LSP’s need to regularly review if their own perception of the service level (per element) is in line with that of the customer. The study created a service quality framework of 22 different service elements grouped in four service factors. The relative importance of these elements were uncovered. This offered insight for organizing the business around key service elements. Within Supply Logistics the operational-management-tools, engineering-skills, processes-stability and management-structure are typical elements around which customers form their perceptions. The quality of the direct staff holds the key to sustained customer satisfaction, much more so than the commercial arrangements, industry innovations and the prestige of the brand behind the service. This study laid a foundation from which future research can deeper explore the unique slant that geographical, organisational designation or customer brand lines hold on the service quality perception.
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Kaluskar, Pranav. "Inventory management of packaging materials in a pharmaceutical warehouse a case study /." Diss., Online access via UMI:, 2008.
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Thesis (M.S.)--State University of New York at Binghamton, Thomas J. Watson School of Engineering and Applied Science, Department of Systems Science and Industrial Engineering, 2008.Includes bibliographical references.
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Neuweiler, Lukas, and Pia Vanessa Riedel. "Autonomous Driving in the Logistics Industry : A multi-perspective view on self-driving trucks, changesin competitive advantages and their implications." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Centre of Logistics and Supply Chain Management (CeLS), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-36803.
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Background: Nowadays, logistics service providers face several challenges which create an urge to rethink their strategy to improve their position within the market,decrease their costs and their environmental impact. At the same time theintroduction of autonomous driving potentially has an impact on logistics.Self-driving trucks can help logistics companies to tackle these challenges.However, the implementation of this technology could fundamentally alterthe competitive landscape. Hence, certain competitive advantages currentlyheld by logistics firms might lose their relevance in the future and need tobe adapted to maintain a strong market position. Purpose: The purpose of this study is to explore the perception of self-driving trucks within logistics and the impact on competitive advantages of logistics service providers. Thereby, this thesis will look at experts from Germany and Sweden and their opinion on future implications of self-driving trucks. Method: An inductive research approach is used to explore the topic. A multi-method research strategy is applied to gather data through qualitative semi-structured interviews with 17 participants. These were divided into five different case groups. To interpret the data a thematic analysis approach was chosen. Conclusion: The main contribution is a model representing the impact of autonomous driving on competitive advantages and the implications for the logistics industry. Findings are based on the perception of experts about autonomous driving, current resources and capabilities.
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Schultz, Lance Craig. "Investigating the impact of supply chain technologies within automative supplier clusters." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d1021093.
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Organisations are constantly expected to be more competitive while working in an environment in which time and cost are limited, thereby preventing such organisations from taking the time required to be responsive. The supply chain provides a critical linkage between various organisations which should seek collective opportunities to improve performance. It is, therefore, important that organisations understand that conventional knowledge and methods will not serve unless there is a concerted focus on improvement of organisational performance toward fulfilling increased expectations, not just maintaining that which is comfortable. A more sustainable approach may be the introduction of supply chain best practice. An optimal supply chain is one that continuously strives to reduce unnecessary cost and eliminate waste, thereby increasing the percentage of time that may be devoted to value-adding activities. Supply chain technology principles were assessed and the application thereof, sought to understand its efficiency and effectiveness. This study was intended to identify supply chain cost dimensions with a focus on the optimal use of supply chain technology. Within the current supply chain context, the use of Information and Communication Technology (ICT) was explored to identify opportunities. A supply chain audit tool (SCAT) was developed which had proven to be an effective tool to analyse it’s logistics functions. Implementation of remedial tools through the SCAT could result in a leaner, cost optimal and more value-adding process. The result of conducting individual organisational improvements is expected to result in an overall improvement in the total supply chain. These supply chain cost drivers were rooted in cost, quality, safety and product performance. Recommendations on further improvements were also offered.
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Naz, Farah. "Developing transport performance measures for construction logistic solutions : A case study." Thesis, Linnéuniversitetet, Institutionen för ekonomistyrning och logistik (ELO), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-85768.
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Purpose The purpose of the study is to identify transport related performance measure within construction logistics in order to evaluate construction logistics solution. The aim is also to verify identified transport performance measures by available empirical data from both cases i.e. Case 1 and Case 2. Methodology This study is exploratory case study with qualitative research method. The research approach of this study is both deductive as well as inductive. Data has been collected from literature review, semi structured interview, focus group discussion and empirical data. Research question (RQ) RQ1 aims at identifying transport related performance measures and then classifying them according to terminal, checkpoint and their respective construction sites? The answer to this question lies in Figure 17 and 18. RQ2 refers to what kind of data is needed to measure identified transport performance measures. The answer to this question lies in the analysis of RQ2. RQ3 is related to what empirical data is available at construction logistics end. The answer to this RQ3 is that mostly the” duration of activities” has been found within both cases empirical data which seems to be insufficient to calculate identified performance measures in RQ3. RQ4 the aim of RQ4 is to find the gap between needed and available data. And the answer to this RQ can be found in Table 35. Conclusion Theoretical and practical case discussion of Case 1and Case 2 has given an in -depth view regarding the phenomena of construction logistics solutions. This paper will help in creating awareness among developer and main contractors regarding the benefit of construction logistics solution.
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Botha, Risca. "The effective management of customer orders received by a pharmaceutical manufacturer." Thesis, Nelson Mandela Metropolitan University, 2016. http://hdl.handle.net/10948/9087.
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There is a great need for a pharmaceutical manufacturer to provide its customers with the right product at the right time, place and price and also to deliver the product in the right quantity and quality. Should pharmaceutical customers not receive their orders on time from the pharmaceutical manufacturer, the customers might face out-of-stock situations. As a result, the patients or customers might turn to an alternative product from a different pharmaceutical manufacturer, which has the required stock readily available. This could lead to loss in sales and even death amongst its customers. The main objective of this study was to determine the key factors that form part of the demand and operations planning strategies to ensure that these factors are in place to effectively manage and execute the supply chain and logistics processes to reduce possible out-of-stock situations amongst its customers. As a starting point to the study, an analysis was performed based on the review of relevant research and literature from various text books, journals, publications, as well as internet sources. The literature study covered various aspects such as demand planning, production planning, the use of different demand and operations planning strategies, as well as the importance of continuous internal and external customer service levels to ensure that customer orders are delivered on time. The analysis of the literature review was used to establish a theoretical basis for the design and structure of the questionnaire that was used as a research instrument in this study. A survey was conducted amongst the employees that are responsible for executing the supply chain and logistics processes within Aspen Pharmacare. These employees resided within the three main departments of the pharmaceutical manufacturer, namely, the Demand and Operations Planning, Production and Packing, as well as the Warehouse and Distribution departments. Each question posed in the questionnaire related to the role of each employee within these departments that are responsible for the logistics processes within Aspen Pharmacare. The empirical results from the study indicated that the respondents were in support that specific key factors are important for a pharmaceutical manufacturer to manage incoming customer orders efficiently and effectively to reduce possible out-of-stock situations amongst its end customers. However, the respondents also highlighted that there were a number of obstacles preventing them from implementing the key factors that are required to manage incoming customer orders more efficiently within the pharmaceutical manufacturer. Some of these obstacles include: the lack of pro- activeness; lack of accountability; and the lack of constant communication between the employees from the three main departments. Furthermore, incomplete hand-over information during shift changes amongst the employees of the Production and Packing department created unnecessary down-time. Also, the employees from the Warehouse and Distribution department were not informed timeously when changes to the production schedule were made. These obstacles will have a negative impact on the ultimate customer delivery dates and need to be addressed. The empirical results highlighted some recommendations to assist pharmaceutical manufacturing companies to more effectively and efficiently manage their incoming customer orders to reduce or eliminate any possible out-of-stock situations amongst its end customers. Some recommendations include: improved communication between the three main departments; to react immediately to out-of-stock products; and to ensure that internal and external customer service levels are adhered to at all times. The implementation of the recommendations based on the empirical findings of the study will assist the pharmaceutical manufacturing company to achieve excellence and to become a world-class supplier of generic pharmaceutical products. In this way, all incoming customer orders can be fulfilled on time.
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Nguegan, Nguegan Catherine Angelique. "Perceptions of supply chain professionals on the relationship between supply chain challenges and business performance in the food industry in Gauteng province." Thesis, Vaal University of Technology, 2017. http://hdl.handle.net/10352/361.
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M.Tech (Logistics: Faculty of Management Sciences) Vaal University of TechnologyEffective supply chain management is largely contributing to the success of many companies around the world. From publicly owned companies to sole proprietorships, supply chain management is crucial in facilitating the effectiveness of all operations. In the food processing industry, supply chain management is regarded as important capital for both inbound and outbound logistical activities. However, implementation of supply chain management initiatives presents several challenges that hinder the effectiveness of the operations of most companies. The aim of this study was to investigate supply chain management challenges facing the food processing industry in South Africa and the effects of these challenges on business performance. Through a review of literature, seven challenges are identified, namely, human resources management, technology, facilities, supplier relationship management, customer relationship management, regulatory factors, logistics and transportation. A nine-section questionnaire was then developed using adapted measurement scales and distributed to 303 supply management professionals in food processing companies in Gauteng province. Respondents were selected using the non-probability convenience sampling technique. The collected data were analysed using the Statistical Packages for the Social Sciences (Version 23.0). After testing for validity and reliability, descriptive statistics were applied in testing perceptions of respondents towards the seven supply chain management challenges and business performance. Pearson correlations were used to test for the strength and direction of associations between supply chain management challenges and business performance. Regression analysis is applied in testing whether supply chain management predicted business performance. Application of Pearson correlations revealed negative associations between all seven supply chain management challenges and business performance. This implies that business performance decreases as the intensity of the challenges increases. Regression analysis indicated that, apart from regulatory factors, six of the supply chain management challenges predict business performance. Technology emerged as the strongest predictor of business performance. The study concludes by suggesting recommendations for limiting the impact of the identified challenges on business performance.
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Mussmann, Charl. "Supply chain finance : improving the efficiency of the table grape industry : a case study." Thesis, Stellenbosch : Stellenbosch University, 2015. http://hdl.handle.net/10019.1/97061.
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Thesis (MCom)--Stellenbosch University, 2015.ENGLISH ABSTRACT: “Within the context of the current market conditions, SCF may be one of the most attractive tools for companies to diversify funding basis, enrich and solidify their relationships with suppliers and their core banks.” – Michiel Steeman (Executive Director – Supply Chain Finance Community). (ING Group, 2013b). Insufficient cash flow is one of the major reasons for business failure in the current business environment. The spotlight is on collaboration between supply chain management and finance to release tied up cash in supply chains. Supply Chain Finance is a financial tool to help improve cash flow and optimise working capital to operate more efficiently. South Africa is one of the leading fruit exporters in the world with complex supply chains and even more complex financial arrangements. The need for Supply Chain Finance is aggravated by the long distances to overseas markets, and thus the long delay in payments after goods have been shipped. Supply Chain Finance is beneficial to the supplier, buyer and the financial service provider, creating a win-win-win situation. During this research the table grape export supply chain of Denau Farming is investigated to develop an explorative case study to implement Supply Chain Finance into their business model. During the research the problem of late payment received by buyers is explored by means of interviews and existing literature. A Concept Model is developed by adapting the Supply Chain Operations Reference Model (SCOR®) and the Management for Supply Chains (M4SC™) framework to identify the supply chain strategy during the current as-is physical and financial flow and to identify the gap in the supply chain. Two Supply Chain Finance solutions are identified based on Denau Farming’s financial needs in order to develop the to-be physical and financial supply chains and the resource changes required to facilitate the respective implementation. The final result determines how the proposed Supply Chain Finance solutions affect the expected cash-to-cash cycle time and the expected Economic Value Added (EVA®) in the case study.
AFRIKAANSE OPSOMMING: “Within the context of the current market conditions, SCF may be one of the most attractive tools for companies to diversify funding basis, enrich and solidify their relationships with suppliers and their core banks.” – Michiel Steeman (Executive Director – Supply Chain Finance Community). (ING Group, 2013b). Onvoldoende kontantvloei is een van die vernaamste redes waarom besighede in die huidige sakeomgewing misluk. Die kollig val op samewerking tussen voorsieningskettingbestuur en finansiering om kontant wat vasgevang is in voorsieningskettings te kan vrystel. Voorsieningsketting-finansiering is ‘n finansiële instrument wat kan help om kontantvloei verbeter en bedryfskapitaal te optimeer om meer doeltreffend te bedryf. Suid Afrika is een van die voorste vrugte-uitvoerders in die wêreld met komplekse voorsieningskettings en nog meer komplekse finansiële reëlings. Die behoefte vir voorsieningskettingbestuur-finansiering word vererger deur die lang afstande na oorsese markte, en dus die lang vertraging vir betaling nadat goedere reeds verskeep is. Voorsieningsketting-finansiering is voordelig vir die verskaffer, koper, en die finansiële diensverskaffer deur die skep van ‘n wen-wenwen situasie. As deel van hierdie navorsing is die tafeldruif-uitvoer voorsieningsketting van Denau Boerdery ondersoek as deel van die ontwikkeling van ‘n verkennende gevallestudie om sodoende voorsieningsketting-finansiering in hul sake-model te implementeer. Tydens die navorsing is die problem van laat betaling ontvang vanaf kopers in oorsese markte verder ondersoek deur middel van onderhoude en bestaande literatuur. ‘n Konsep model is ontwikkel deur die toepassing en aanpassing van die Supply Chain Operations Reference Model (SCOR®) en die Management for Supply Chains (M4SC™) raamwerk beginnende met die identifisering van ‘n voorsieningskettingstrategie tydens die huidige fisiese en finansiële vloei en die begin van ‘n gapings-identifisering vir die voorsieningsketting. Twee voorsieningsketting-finansiering oplossings is geidentifiseer gebaseer op Denau Boerdery se finansiële behoeftes en die ontwikkeling van ‘n verwagte toekomstige fisiese en finansiële voorsieningsketting asook die hulpbronveranderinge benodig wat die onderskeie implementerings kan help fasiliteer. Die finale navorsingsresultate bepaal tot watter mate die voorgestelde voorsieningsketting-finansiering oplossings die verwagte kontant-tot-kontant siklustyd asook die verwagte Ekonomiese Waarde Toevoeging (EVA®) in die gevallestudie beïnvloed.
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Malgas, Yolanda. "Managing product quality risks through the supply chain." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53493.
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Thesis (MBA)--Stellenbosch University, 2003.ENGLISH ABSTRACT: With globalisation and the accompanying increase in international trade there is a great drive towards performing risk assessments on the quality of products. Such assessments are of particular importance within the food and drug industry, so much that this approach is also being adapted by the FDA in their analysis of the quality of products and probable risks to it. The pharmaceutical industry is heavily regulated to reduce or eliminate the production and distribution of poor quality products. Pharmaceuticals have to be of high quality as people's lives depend on it. Many pharmaceutical companies import raw materials from international manufacturers or international agents. In most cases the raw material or the products have to go through a long and complicated supply chain. The more parties involved in the supply chain, the greater the risk to product quality. Supply chain partnerships have therefore become critical to manage these risks to product quality throughout the supply chain. In order to manage risks to product quality, it has become vital to perform product quality risk assessments, especially through the supply chain. In this study the Failure Mode Effect Analysis (FMEA) is used to perform a risk assessment of risks to product quality throughout the supply chain. To obtain the criticality of the risks the Failure Mode Effect and Criticality Analysis (FMCEA) is applied. Quality improvement systems which contribute towards managing the risks to product quality are also discussed in this report. By managing quality risks to pharmaceutical products along with using quality as a strategy, the pharmaceutical company contributes towards improved health for patients as well as customer satisfaction, business success and excellence.
AFRIKAANSE OPSOMMING: Die toepassing van die analise van die risiko op produkte is vinnig besig om te vermeerder. Die FDA gaan dit toepas in hulle analise van die kwaliteit van produkte en die risiko wat daarmee gepaard gaan, in die voedsel en medisyne bedryf. Die farmaseutiese industrie word baie streng gereguleer om te verhoed dat die produksie en distribusie van swak kwaliteit produkte ervaar word. Farmaseutiese produkte moet van hoë gehalte wees, omdat die gesondheid van pasiënte daarvan afhang. Baie farmaseutiese maatskappye bestel rou materiale van oorsese makelaars en in baie gevalle moet die rou materiale deur 'n lang en gekompliseerde voorsieningsketting gaan. Hoe meer agente betrokke is, hoe hoër word die risiko met respek tot die kwaliteit van die produk. Die voorsieningsketting speel 'n kritiese rol om te verseker dat risikos beheer kan word, omdat elke party verantwoordelik is vir die lewering van kwaliteitsprodukkte. Om te verseker dat risikos beheer word, het dit belangrik geword om risiko analise te doen op die kwaliteit van produkte, veral wanneer in die voorsieningsketting. In hierdie studie word die "Failure Mode Effect Analysis (FMEAJ' gebruik om 'n risiko analise te doen met betrekking tot risikos op 'n produk se kwaliteit wanneer in die voorsieningsketting. Die "Failure Mode Effect, and Criticality Analysis (FMECAJ', word ook toegepas om te bereken hoe krities die risiko is. Verbeteringstelsels wat bydra tot die beheer en kontrole van risikos vir produk kwaliteit word ook in hierdie studie bespreek. Deur die risikos te beheer op die kwaliteit van produkte, dra die farmaseutiese maatskappy by tot beter gesondheid vir pasiente, en verseker klient satisfaksie en suksesvolle besigheid.
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Cheng, Hau-chung, and 鄭孝仲. "Sustainability management in apparel & footwear supply chain." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2014. http://hdl.handle.net/10722/207615.
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Self-regulatory Code of Conduct has widely been adopted by international brands to manage CSR issues in apparel and footwear supply chain for the last 2 decades. Increasingly, more apparel and footwear brands started to expand CSR scope to include environmental management in their supply chain. However, only very few international brands have disclosed their efforts on environmental management in their supply chain. This study aims to find out how apparel and footwear brands implement environmental management in their supply chain. Furthermore, what motivates them to carry out environmental management, and lastly, what challenges the industry encounters in carrying out effective environmental management. Primary and secondary data research were carried out in this study. Primary research, in a form of self-administered survey, was conducted for 11 brands and 15 of their respective suppliers. Secondary research was conducted through desktop research to gather additional information from brands, NGOs, academic studies and news.
The study revealed environmental management in apparel and footwear supply chain is becoming more important. However, most of the brands’ approaches on environmental management are loose (i.e. lack industry-wide sustainably environmental management strategy), and small in scope (i.e. first tier supplier only). It is suggested apparel and footwear brands should improve effectiveness of environmental management program in their supply chain, by applying different implementation strategies internally, with both brands’ and suppliers’ governments, suppliers as well as their stakeholders.published_or_final_version
Environmental Management
Master
Master of Science in Environmental Management
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Piderit, Roxanne. "A model for enhancing trust in South African automotive supply chains through information technology." Thesis, Nelson Mandela Metropolitan University, 2012. http://hdl.handle.net/10948/d1011851.
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The South African automotive industry is recognised as an important sector for the economy and has thus been prioritised by the South African government. The success of the automotive manufacturers depends on the efficiency and effectiveness of their supply chain. Due to the large number of suppliers involved in these supply chains, enhancing trust in the inter-organisational relationships can ensure the competitiveness of the supply chain. Additionally, insufficient trust can disrupt information sharing between supply chain partners which further impacts on supply chain operations and hence supply chain competitiveness. Thus, both insufficient trust and insufficient information sharing are viewed as contributing factors to the inefficiency and ineffectiveness of a supply chain’s operations. The use of Information Technology to facilitate inter-organisational relationships, in particular in terms of improving information sharing, is an important consideration in this research project. As in the Prisoner’s Dilemma, when supply chain members share information freely, trust levels are increased, hence supply chain effectiveness and efficiency is achieved and therefore the competitiveness of the supply chain is optimised. This study addresses the problem of enhancing trust in automotive supply chains using Information Technology. Previous studies have recognised the importance of trust and information sharing in supply chain relationships. These previous studies have also considered the effect of trust on information sharing, or the effect of information sharing on trust in a single direction. Thus, to address this research problem, a cyclical relationship between trust and information sharing is proposed. In this respect, Information Technology should be used to nurture this cyclical relationship between trust and information sharing. A model for the enhancement of trust in automotive supply chains through Information Technology is proposed to achieve the objectives of this research project. This model includes risk perception; information sharing as a means of enhancing trust; a trust area that consists of both supply chain partner trustworthiness and system trust; the resultant trusting behaviour; and the resultant improved information sharing. As this study is concerned with the use of IT to enhance trust, the inclusion of system trust as a component of the model is a significant contribution of this study which is complementary to the proposed cyclical relationship between trust and information sharing.
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De, Wet Henco. "A case study : using cost to serve principles to negotiate a distribution allowance between collaborative partners in a South African retail environment." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/8572.
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Marby, Johanna. "Vendor rating strategies to mitigate the effects of cereal supply variations : A case study at a manufacturing company in the food industry." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik, konst och samhälle, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-85153.
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Raw material of high quality and in sufficient quantities is of great importance to manufacturing companies. However, the availability of such raw material is often uncertain. One such important raw material is cereals because the consumption of food products containing cereals is very common. The company in this case study is a manufacturing company in the food industry that purchases cereals from external suppliers. The suppliers are required to deliver cereals that meet posed quality standards and also to deliver cereals in sufficient quantities at the right time in order not to affect the product quality during the manufacturing phase and in order not to cause unnecessary production delays. However, under the current purchasing strategy, the company encounters difficulties in meeting production demand due to shortages of the supplied cereals. Therefore, it is of interest to investigate and map the reasons for such shortcoming of the current purchasing strategy. Furthermore, since suppliers are essential for the success of an organisation, the need to develop and apply a serious vendor rating strategy, particularly with respect to the ability to deliver cereals of the right quality and quantity, has arisen. The objectives of the master thesis are to investigate why the cereal supplies do not meet the production demand under the current purchasing strategies and also to achieve mitigation of the effects that cereal supply variations have on the production process. Thus, to meet these objectives, the following two research questions are examined in this master thesis: “Why do not the cereal supplies meet production demand under the current purchasing strategies?” “Which vendor rating strategies can companies use to mitigate the effects of cereal supply variations?” The master thesis is delimited to the cereals buckwheat flour, corn flour, rice flour, sorghum flour and teff flour. Furthermore, the master thesis includes the stage vendor rating and follow up in the purchasing process of cereals. A literature review, an examination of historical data, interviews, and a focus group with employees included in the purchasing process of cereal are conducted. The purchasing process of cereals at the case study company includes the stages specification, supplier selection, contract agreement, ordering, delivery expediting, arrival control, monitoring of best before date, vendor rating, and follow up. The found reasons why the cereal supplies could not meet production demand under the current purchasing strategies are: Variations in supply and demand. The production demand fluctuates and can therefore be difficult to meet depending on the available cereal supplies. The available choice of suppliers. The case study company face difficulties in finding suppliers that can meet the requirements. Supplier problems. The supplier problems include late deliveries, and also that received orders do not meet the specification. The flow of information. The suppliers do not inform the company about problems with orders, making it more difficult for the company to prevent supply disruptions. The accuracy of the forecasts sent to the suppliers is low, making it difficult for the suppliers to prepare sufficient quantities of cereals. Transportation issues. The transportation companies deliver orders too late, which cause production delays. The vendor rating strategies that companies can use to mitigate the effects of cereal supply variations are based on a three-stage model for vendor rating, including the design, implementation and use of the vendor rating system. Companies need to adjust the vendor rating system to suit their specific business. The recommendations to the case study company consist of the additional activities that the case study company should conduct in order to follow the three-stage model for vendor rating.
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Aljadir, Abdullah, and Mohamad Alnemsh. "Exploration of the COVID-19 pandemic in relation to the healthcare industry Supply Chain." Thesis, Mälardalens högskola, Akademin för ekonomi, samhälle och teknik, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-48242.
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Date: 09 – 06 – 2020 Level: Bachelor Thesis in Business Administration, 15 hp Institution: School of Business, Society and Engineering, Mälardalen University Authors: Abdullah Al-jadir Mohamad Alnemesh 1996-01-13 1990-01-03 Title: Exploration of the COVID-19 pandemic in relation to the healthcare industry Supply Chain. Tutor: Edward Gillmore Keywords: Viruses, Coronavirus, COVID-19, Supply Chain, Healthcare, healthcare industry, Logistics, Stockholm. Research question: To what extent does the global pandemic COVID-19 have an impact on the supply chain of the healthcare industry in Stockholm? Purpose: The purpose of the study is to discover how the healthcare industry is affected by a global pandemic through the supply chain in Stockholm. Method: The study is based on a qualitative method involving secondary and primary data in order to fulfill the research’s purpose. Interviews were conducted with several personnel in the healthcare industry. Conclusion: Concluded that Stockholm including the rest of the world is put in a critical condition due to unavailable medical tools and restrictions in the supply chain resulting in shortages.
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Nel, Andre. "Determining the critical success factors enabling RFID technology in the South African citrus industry." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/887.
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Thesis (MBA (Business Management))--University of Stellenbosch, 2009.ENGLISH ABSTRACT: RFID technology may be the most capable technology to address the track and trace requirements within the Agri-food supply chain. RFID technology has become a prominent research area in recent times, with multiple benefits being promised and envisaged. The list of applications and deployments within the supply chain is numerous, with the ambassadors of this technology promising increased supply chain effectiveness, inventory management capabilities and enhanced information visibility. Deregulations within the South African citrus industry created changes to the internal structure of the industry, with the requirements of enhanced information visibility for traceability becoming a high priority. Current information structures and initiatives are providing the basic requirements for the changing business environment, with limitations to real-time and visible information for improved decision-making and planning initiatives. The purpose of this exploratory study was to identify the critical success factors for RFID technology deployment in supply chains in general and to identify the critical success factors relevant to the South African citrus industry. The study also researched the benefits and challenges of deploying RFID technology within the South African citrus industry, relating to citrus supply chain performance improvements of RFID adoption. The research indicates that certain limitations and challenges pertinent to the citrus industry exist, which would require industry level priority for successful implementation of RFID technology within the South African citrus industry. This study provides the South African citrus industry with a guideline to address the current non-collective management of information, information systems and requirements and collaboration initiatives. The use of this research should be of great assistance to the South African citrus industry role-players by providing a strategic framework for addressing information improvement initiatives.
AFRIKAANSE OPSOMMING: RFID tegnologie kan moontlik die mees bevoegde tegnologie wees om die naspeurbaarheid vereistes van n Agri-voedsel voorsiening ketting aan te spreek. RFID tegnologie is huidiglik 'n prominente navorsingsgebied, met beloofde meervoudige voordele. Die lys van aanwendings en toepassings binne die voorsiening ketting is veelvoudig, met beloftes van die ambassadeurs van die tegnologie, vir verbeterde voorsienings ketting doeltreffendheid, inventaris bestuur en verhoogde inligtings sigbaarheid. Deregulasie van die Suid Afrikaanse sitrus industrie het interne strukturuele veranderinge in die industrie teweeg gebring, met prioriteit fokus vir verhoogde inligting sigbaarheid vir naspeurbaarheid doeleindes. Huidige inligting strukture en initiatiewe verskaf die basiese grondslag vir die deurlopende veranderende besigheids omgewing, met intyd en sigbaarheids inligtings beperkinge, vir verbeterde besluitneming en beplanning initiatiewe. Die doel van die ondersoekende studies was om die generiese kritieke sukses faktore van RFID tegnologie implementering en die kritieke sukses faktore direk verwant tot die Suid Afrikaanse sitrus industrie te identifiseer. Die studie het ook die voordele en uitdagings van RFID implementering binne die Suid Afrikaanse sitrus industrie nagevors, spesifiek verwant tot die prestasie verbeterings van RFID implementering in die sitrus voorsienings ketting. Die navorsing dui aan dat sekere beperkinge en uitdagings spesifiek tot die sitrus industrie bestaan wat industrie vlak prioriteit vereis, vir suksevolle implementasie van RFID tegnologie binne die Suid Afrikaanse sitrus industrie. Die resultate van die studie verskaf die Suid Afrikaanse sitrus industrie met 'n riglyn om die uitdagings van die huidige nie-kollektiewe bestuur van inligting, inligting stelsels en vereistes en samewerkings initiatiewe aan te spreek. Die gebruik van die navorsing behoort van groot waarde te wees vir die rolspelers van die Suid Afrikaanse sitrus industrie, in die verskaffing van 'n strategiese raamwerk vir die aanspreking van inligting verbeterings intiatiewe.