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1
Sohn, Jea-Il, Su-Han Woo, and Taek-Won Kim. "Assessment of logistics service quality using the Kano model in a logistics-triadic relationship." International Journal of Logistics Management 28, no. 2 (May 8, 2017): 680–98. http://dx.doi.org/10.1108/ijlm-09-2015-0172.
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Purpose The purpose of this paper is to evaluate logistics service quality using the Kano’s service quality model in the logistics-triadic context. Design/methodology/approach This study undertakes a survey research in semiconductor manufacturing equipment (SME) industry. Logistics service quality is categorized using Kano’s classification and a comparison is made of the perception of three sample groups who are SME firms, semiconductor manufacturers (SMs) and third-party logistics (TPL) providers. Findings Several attributes of logistics service quality are evaluated as “Must-be” quality which does not contribute to customer satisfaction, indicating existence of the non-linear relationship between some logistics service quality attributes and customers’ satisfaction. The group comparison reveals that TPL firms perceive most quality attributes as “Attractive” and “One-dimensional” whereas SMs and SME firms perceive more attributes as “Must-be.” Research limitations/implications Logistics service quality elements should not be used in the same way assuming the same effect of logistics service elements on customer satisfaction. It should be also noted that logistics service quality attributes have different effect on satisfaction according to the positions in the logistics triad. Practical implications This paper provides SME firms with useful information on how to manage their logistics service quality to improve customer satisfaction. SME firms and TPL providers need to arrange a collaborative format where logistics service quality is regularly monitored and three members discuss solutions to improve their quality performance. Originality/value This study is a rare empirical investigation to actually assess and compare perception on logistics service quality among the entities in a logistics triad. This study applies the Kano model to the triadic relationship in logistics service provision, which may be the first attempt to the authors’ best knowledge.
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Hickey, Patrick, and Eugene Kozlovski. "E-strategies for aftermarket facilitation in the global semiconductor manufacturing industry." Journal of Enterprise Information Management 33, no. 3 (March 12, 2020): 457–81. http://dx.doi.org/10.1108/jeim-05-2019-0124.
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PurposeThe paper presents one of the first attempts to identify and categorise the fundamental barriers currently preventing the multibillion semiconductor equipment manufacturing industry from implementing existing B2B e-trading models for its secondary market. It furthermore proposes a global e-business strategy supporting aftermarket integration with the industry's supply chain.Design/methodology/approachBecause of the global nature of the industry, the research employs a multiple case-study design to explore the state-of-the-art in semiconductor excess management. The data for this analysis are obtained through a number of in-depth interviews with experts from a cross-section of the industry, and further supplemented and validated with a systematic literature review and public corporate data.FindingsThe results indicate that significant market imperfections still exist in the industry due to information and knowledge deficits, organisational inefficiency and IP-related concerns. The considerable levels of third-party competition to the original equipment manufacturers raise questions about the existence and efficacy of reverse logistics processes and Closed-Loop Supply Chain (CLSC) management strategies in this industry. It has been shown that a leaner semiconductor supply chain is achievable through the implementation of the proposed B2B e-marketplace, maintaining the information exchange on the surplus/obsolete equipment and parts.Originality/valueThese outcomes are unique for supporting the design of the first global e-marketplace for the secondary semiconductor equipment and spares. The results can, furthermore, inform the standardisation of the semiconductor aftermarket transactions, streamline knowledge exchange mechanisms amongst different industry players and improve pricing strategies. These contribute to knowledge of principles allowing the aftermarket e-trading to become a key part of the value network in high-tech manufacturing industries.
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Shi, Yong Gui, Hai Xia Li, Wan Jie Song, and Jian Fen Yan. "Research on Separating Mode of Business and Logistics." Applied Mechanics and Materials 397-400 (September 2013): 2651–54. http://dx.doi.org/10.4028/www.scientific.net/amm.397-400.2651.
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In the market economy, wholesale industry is showing its important status and role on merchandise distribution. However there are some phenomenons that hindering behind the development of wholesale industry, therefore solving these problems becomes important task. Commerce and logistics separation refers to the commerce and logistics separating in the time and space, logistics is no longer entirely depending on the transfer path of the commerce. It can obtain lots of benefits such as reduce the cost of storage, transportation, handling and logistics management. In order to promote the transformation upgrading of wholesale industry, several measures should be taken to allocate function of downtown business market and suburban logistics center rationally. The steps includes upgrading the wholesale market, developping the third party logistics, planning the logistics infrastructure synthetically, improving the logistics management level and enhance the informatization level of the related enterprises.
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Glistau, Elke, and Norge Isaias Coello Machado. "LOGISTICS CONCEPTS AND LOGISTICS 4.0." Advanced Logistic Systems - Theory and Practice 12, no. 1 (April 25, 2019): 37–46. http://dx.doi.org/10.32971/als.2019.003.
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The paper describes the terms Industry 4.0 and Logistics 4.0 as two of the most important trends in production and logistics. Industrie 4.0 (Industry 4.0) is a German term and a synonym for the fourth industrial revolution. It is connected with the common trend of digitalization, virtualization and networking of data and information. The term Logistics 4.0 brands the specific application of Industry 4.0 in the area of logistics. Therefore a new research approach was developed the “Smart Logistics Zone” (SLZ) by Fraunhofer IFF and Otto von Guericke University Magdeburg. This is defined as a scalable examination and action area for the analysis, evaluation, planning, control, regulation and (re-) configuration of logistics solutions [1]. The Smart Logistics Zone differs into logistics objects, logistics processes, logistical systems and logistics infrastructure. Every logistics solution should be built by using all of these four aspects in a free combination by increasing dynamics and complexity. Industry 4.0 and Logistics 4.0 create new business processes. The question is, how will they change the traditional logistics concepts and strategies? The paper answers the following research questions: What are solutions of Logistics 4.0? Are there any successful realized solutions, which optimize logistics at a whole? Which requirements on logistics management will exist according to the criteria of Industry 4.0/Logistics 4.0? Are the classic logistics strategies still valid according to the digital transformation process?
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Munsamy, Megashnee, Arnesh Telukdarie, and Pavitra Dhamija. "Logistics 4.0 Energy Modelling." International Journal of Business Analytics 7, no. 1 (January 2020): 98–121. http://dx.doi.org/10.4018/ijban.2020010106.
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Logistics activities are significant energy consumers and known contributors to GHG emissions, hence optimisation of logistics energy demand is of critical importance. The onset of the fourth Industrial revolution delivers significant technological opportunities for logistics optimisation with additional benefits in logistics energy optimisation. This research propositions a business process centric logistics model based on Industry 4.0. A Logistics 4.0 architecture is developed comprising Industry 4.0 technologies and associated enablers. The Industry 4.0 architecture components are validated by conducting a Systematic Literature Review on Industry 4.0 and logistics. Applying the validated Logistics 4.0 architecture to a cyber physical logistics energy model, based on the digitalisation of business processes, a comprehensive simulation is developed identified as the Logistic 4.0 Energy Model. The model simulates the technological impact of Industry 4.0 on a logistics network. The model generates energy and CO2 emission values for “as-is” and “to-be” Industry 4.0 scenarios.
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Medoh, Chuks Nnamdi, and Arnesh Telukdarie. "Logistics Optimisation." International Journal of Business Analytics 7, no. 1 (January 2020): 54–76. http://dx.doi.org/10.4018/ijban.2020010104.
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Contemporary multinationals exist in a dynamic digital age in which business units direct enormous attention to technological solutions and business challenges, especially logistics. Business units aim for solutions that are relatively effective to implement, in relation to solving business challenges ensuring sustainability. This research seeks to present value add relative to business process optimisation model based on 4IR (Fourth Industrial Revolution) implementations, specific to multinational logistics optimisation. The onset of the 4IR has advanced businesses significantly, specifically to logistics optimisation. This article assumes a business process-centric modelling approach via industry 4.0 implementations to model and predicts the optimum logistics execution time. This is facilitated based on defined scenarios with all potential variables affecting configured sets of logistics business functions. The results address the present gap related to presenting a process-centric and systemic architecture effective to simulate the impact of change on a business.
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Suvittawat, Adisak. "Logistics service innovation for business growth: A case study of Thai logistics entrepreneurs." 11th GLOBAL CONFERENCE ON BUSINESS AND SOCIAL SCIENCES 11, no. 1 (December 9, 2020): 7. http://dx.doi.org/10.35609/gcbssproceeding.2020.11(7).
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With the advent of e-commerce the logistics industry experienced a new never before seen high. Logistics is a great opportunity for service innovations and business growth in this time and age. This research study compared Thai and Indonesian logistics entrepreneurs in various dimensions including: customer satisfaction, service guarantee, service blueprint, pay by installment, product testing trial and the offering of additional services. Logistics has become a service industry with a service mind that follows a service blueprint. Those who do not adjust to the demands of the market and focus on customer satisfaction are left behind and miss out on the business growth opportunity. Indonesian logistics services are still reaching back to their colonial heritage and have to regroup and refocus while Thailand appears to be ahead of the game; even so Indonesia may have a greater transport volume in terms of export and ocean cargo. Thailand embraces the demand for new domestic logistic services like Grab and companies like Kerry carry more than their fare share focusing on warranties and guaranties something new in an industry and country who usually passes on the blame whenever they can. But in this case with logistics the innovative companies take responsibility. Keywords: business growth; entrepreneurs; logistics; service innovation
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Panigrahi, Shrikant Krupasindhu, Foo Weng Kar, Tan Ai Fen, Lam Kah Hoe, and Melvin Wong. "A Strategic Initiative for Successful Reverse Logistics Management in Retail Industry." Global Business Review 19, no. 3_suppl (March 7, 2018): S151—S175. http://dx.doi.org/10.1177/0972150918758096.
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This study aims to identify critical factors for developing a successful reverse logistics strategic framework that could guide the managers for improving customer satisfaction and managing retail returns. Qualitative interviews were performed with logistics manager in retail industry to develop successful reverse logistics strategic framework with critical factors. A problem-driven content analysis methodology was also conducted reviewing previous studies published from 2008 through 2015 to determine the key factors that affect reverse logistics decisions of managers towards successful reverse logistics management. This study provided new insight on reverse logistics as an important strategic initiative for the retailers to gain customer satisfaction, competitive advantage and cost effectiveness. A reverse logistics framework that is developed in this article will be able to add value to supply chain and logistics studies. Reverse flow driven by motivation is an important implication for managers to manage logistics activities. Managers must emphasize on potential corporate benefits to reduce costs and add customer value.
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Tian, Ying, Shou Wen Ji, and Bin Zhang. "Modeling of Logistics Information Service System for Display Industry Based on ARIS." Advanced Materials Research 785-786 (September 2013): 1537–40. http://dx.doi.org/10.4028/www.scientific.net/amr.785-786.1537.
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The modeling of logistics information system is research. Firstly, the development of industrial cluster is introduced. The unified logistics information system is needed. Secondly, ARIS method is presented. Then the target image and organization structure are analyzed and the logistics business model of Beijing digital TV Park is set up. Finally, the application of ARIS-based logistics business modeling is innovative and practical for Industry Park.
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Yang, He, Yan Hong Zuo, and Yan Ru Li. "IoT-Based 4PL: Prospects and Business Models." Applied Mechanics and Materials 273 (January 2013): 65–69. http://dx.doi.org/10.4028/www.scientific.net/amm.273.65.
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The purpose of this article is to find out the future business models and business model innovation methods of Internet of Things (IoT) industry. Through the analysis of IoT-based logistics information system features, it is clear that IoT-based supply chain integration must be dominated by fourth party logistics (4PL) providers rather than telecoms and technical manufacturers. Two implementation models of IoT-based 4PL are viable. Under the function of more rational policies, many enterprises including logistics providers, logistics management consultants and IT companies would be IoT-based 4PL enterprises, and enhance the logistics management of all society.
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Gruchmann, Tim, Nadine Pratt, Jan Eiten, and Ani Melkonyan. "4PL Digital Business Models in Sea Freight Logistics: The Case of FreightHub." Logistics 4, no. 2 (May 4, 2020): 10. http://dx.doi.org/10.3390/logistics4020010.
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For years, the freight forwarding industry has been facing high levels of global competition. Accelerating this development, new and digital competitors are entering the market, striving to make freight logistics even faster, cheaper, and more predictable. Digitalization processes change traditional logistics businesses, leading to more efficient, flexible, and de-centrally organized logistics services. Sea freight operations, in particular, have the potential to better fulfill customer-specific requirements in competitive and complex environments by integrating digital technologies. Therefore, it is essential to understand how automating informational processes, such as freight brokering, affect business models in the logistics service industry. The present study qualitatively analyzed the case of FreightHub, a fourth-party logistics (4PL) sea freight agency, and compared its business model with traditional third-party logistics (3PL) business models. Applying a digital business model conceptualization, the present paper presents an extended framework for digital sea freight business models. In this line, the study contributes to theory and practice by refining business model research in the maritime transportation context, and providing managerial implications about the opportunities and threats of a digital transition in this industry.
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Bukova, Bibiana, Eva Brumercikova, and Pavol Kondek. "Determinants of Distribution Logistics in the Construction Industry." Open Engineering 7, no. 1 (March 17, 2017): 14–18. http://dx.doi.org/10.1515/eng-2017-0003.
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AbstractGlobal business is currently still influenced by the economic crisis and the economic development in each country of the EU. The construction sector is among the most affected sectors of the national economies. The production of building material is a part of the construction industry. Several companies of this sector in the European Union use business logistics effectively. The overall efficiency of the company is influenced by many various external and internal determinants, especially the distribution logistics.
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Daugherty, Patricia J., R. Glenn Richey, Bryan J. Hudgens, and Chad W. Autry. "Reverse Logistics in the Automobile Aftermarket Industry." International Journal of Logistics Management 14, no. 1 (January 2003): 49–62. http://dx.doi.org/10.1108/09574090310806530.
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Li, Hong Ze, and Xiao Huang. "Research on Communication Carriers' Development in Cloud Logistics Age." Advanced Materials Research 753-755 (August 2013): 2825–28. http://dx.doi.org/10.4028/www.scientific.net/amr.753-755.2825.
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With the fantastic spur both in logistics industry and in cloud computing capabilities nowadays, communications operators have noticed that the development of communication industry is closely linked with logistics industry, who also serves as a profit of communication industry. Under the Cloud Logistics era, this paper attempts to study and give suggestions on how to develop logistics industry for communications operators. Whats more, the paper also points out that communication operators should carry out a comprehensive plan to expand its logistics business in order to make a further development.
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Attia, Ahmed. "Supply logistics integration in the Saudi food industry." Business Process Management Journal 24, no. 4 (July 2, 2018): 1007–22. http://dx.doi.org/10.1108/bpmj-01-2017-0016.
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Purpose The purpose of this paper is to examine the effect of supply logistics integration (SLI) on inbound supply performance (ISP) and competitive performance (CP) in firms, in addition to examining the effect of ISP on CP. Design/methodology/approach To demonstrate the effect of SLI on ISP and CP, different techniques such as factor analysis, correlation analysis, and structural equation modeling were used to verify the validity of the proposed conceptual model and to test the suggested hypotheses. This was accomplished by using data collected from 192 companies in the Saudi food industry (representing a response rate of 75.6 percent). Findings According to the study’s findings, ISP is positively affected by SLI. Moreover, CP is directly affected by SLI and ISP. Research limitations/implications Due to the specific nature of the sample, the findings of the current research are applicable only to the food industry. Originality/value The current research introduced a conceptual model, which has been tested and verified in the Saudi food industry. The findings recommend that both SLI as well as ISP will contribute to improving the CP. In addition, SLI will improve the ISP.
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Yao, Xin Sheng, Ji Lai Ying, and Li Xin Cao. "Study on the Integration of Regional Logistics Resources Based on SOA." Advanced Materials Research 482-484 (February 2012): 2153–56. http://dx.doi.org/10.4028/www.scientific.net/amr.482-484.2153.
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China logistics industry is in a very high degree of marketization, which enterprises are uneven in scale and level, presenting with the scattered, weak, disordered and other typical features. Additionally, for lack of information platform and prefect industry management, the whole industry service quality is low; the logistics collaboration between the supply and demand becomes more difficult. Based on the SOA mode, this paper studies the regional logistics integration structure, regional logistics resource optimization. Combined with case study, the logistics business process based on SOA integration will promote a new way for the development of regional logistics industry.
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Teng, Shao Ying, Xiao Jun Li, Zhi Zhao, Peng Lei Qin, and Ya Ya Lu. "Countermeasure Analysis on Internet Logistics." E3S Web of Conferences 38 (2018): 01036. http://dx.doi.org/10.1051/e3sconf/20183801036.
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The rapid development of Internet technology has caused a series of industrial revolution, which has provided strong impetus for economic development. The Internet + concept puts forward the deep integration between the Internet and traditional industries, which points out the direction for the development of various industries. For the logistics industry, "Internet +" provides a new way of transformation, and intelligent logistics, smart logistics and green logistics bring new business value to the logistics industry. This paper analyzes the current situation of the logistics industry in the context of Internet +, finds out the existing problems, and proposes corresponding solutions to provide the impetus for further development of the logistics industry.
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Maldonado-Guzm�n, Gonzalo, Jos� S�nchez-Guti�rrez, and Juan Mej�a-Trejo. "LOGISTICS FLEXIBILITY AS A BUSINESS STRATEGY FURNITURE INDUSTRY IN SPAIN." European Journal of Management 13, no. 1 (March 1, 2013): 115–24. http://dx.doi.org/10.18374/ejm-13-1.12.
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Neuschel, Robert P., and Dawn M. Russell. "Customer Driven Marketing in the Transportation/Logistics Industry." International Journal of Logistics Management 9, no. 2 (July 1, 1998): 99–105. http://dx.doi.org/10.1108/09574099810805799.
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Since deregulation of the airlines in 1978, and rail and truck in 1980, the transportation/logistics Industry has undergone significant changes. The trend has been one of improved efficiency and extreme price and cost pressures, requiring more of a customer driven marketing approach on the part of transportation/logistics service providers. This article identifies some of the more significant changes that have affected the industry and offers considerations for decision making to those who are tasked with making critical marketing decisions. Finally, a vision of the future of the transportation/logistics industry is presented.
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Lei, Zhao, and Zhang Yanhua. "Research on the Collaborative Cultivation Mode of Logistics Specialty Talents under the Background of “New Business”." E3S Web of Conferences 292 (2021): 02019. http://dx.doi.org/10.1051/e3sconf/202129202019.
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With the development of the Internet and E-Commerce, logistics has maintained a sustained and rapid development trend since the 1980s. Its industry scale and service capacity have been significantly improved. It has become a new economic growth point in China, and logistics has become a pillar industry in the development of the national economy. With the vigorous development of logistics industry, more logistics talents are needed, and universities are the cradle of training talents. The logistics personnel training is far behind the logistics market demand, and those practice is weak during the process of the logistics professional teaching with the theory. Therefore, if there is chance to make a breakthrough, must rely on practical teaching to strengthen logistics theory and practice combination, with the help of practice process to improve the students’ practical ability, related handling problems and straining capacity, including effectively improvement the comprehensive ability of students, for achievement the effective docking of school education and enterprises. Production-University-Research Collaboration training is an important way to cultivate students’ practical ability and innovation ability, and it is also a new highlight of application-oriented universities, colleges and universities, as a new way to cultivate talents. School-enterprise integration practice teaching is the way to cultivate innovative talents and the core goal of higher education teaching reform in the new era. The collaborative cultivation mode of logistics talents provides an implementation plan for improving students’ practical ability, practical ability, problem-solving ability and strain ability, and also provides a specific realization path for logistics professionals, to provide comprehensive talents more in line with the needs of enterprises. Therefore, under the background of new business, it is necessary to strengthen the cooperation between logistics industry and enterprises, and strengthen the research mode of collaborative education of professional talents oriented by industry-university-research. On the one hand, it is conducive to the cultivation of applied talents in colleges and universities, and on the other hand, it lays a favorable foundation for our school to cultivate applied talents serving local areas.
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Negruţiu, Cristian, Alexandra Onea, and Ruxandra Bădescu. "Innovation trends in Romanian logistics providers industry." Proceedings of the International Conference on Business Excellence 14, no. 1 (July 1, 2020): 807–18. http://dx.doi.org/10.2478/picbe-2020-0077.
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AbstractThe purpose of this paper is to provide an overview of the innovation efforts employed by Romanian logistics service providers. Innovation in the service sectors, namely in logistics and supply chain, has gained increased interest from scholars in the last years. The implications in the business environment are to be noticed, since logistics and supply chain are the backbone of any business in the world. In this sense, the performance of the supply chain can make the difference between failure or success for many companies. A tendency that has become prominent in the last years is the outsourcing of a part or the entire supply chain to professional logistics providers. Romania makes no exception to this trend, although is relatively new and has been consolidated in the last few years with the emergence of major international players. However, in order to be performant, the logistics providers need to be innovative on a constant and consistent basis. This characteristic is emphasized by the relevant literature as a prerequisite for delivering a superior service to the customers. The aim of this paper is to complement the current research on this matter and determine the relationship between innovative efforts of the global/regional logistics services providers present on the Romanian market.In order to understand this preoccupation, there have been reviewed the innovation and/or sustainability reports of 12 logistics services providers. The results identified common trends on innovation, but also few major differences. The present study is a first step in a larger research on innovation in Romania and it will be continued through several sectorial reviews.
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Shaiq, Mohammad, and Masood Hassan. "Factors Affecting Growth of Logistics Outsourcing: A Perspective of Third-party Logistics Providers in Pakistan." Journal of Business Strategies 13, no. 1 (October 31, 2019): 143–60. http://dx.doi.org/10.29270/jbs.13.1(2019).080.
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Logistics outsourcing markets are globally expanding at a breakneck pace. Like other industries, the demand and supply forces of the logistics service industry are also affected by external determinants. The primary objective of this research is to evaluate the behavior patterns of Logistics Outsourcing Market (LOM) in Pakistan in contrast to global demand and supply patterns of the logistics industry and find out the major factors, drivers and obstacles which impact the growth of logistics outsourcing in Pakistan. For statistical analysis, this study solely relied upon the perspective of logistics service providers. A sample of 180 logistics service providers was surveyed to gather information through a semi-structured questionnaire. Results confirmed that the behavior of the logistics outsourcing market in Pakistan is tilted towards local business needs and customer demands. Statistical analysis also proved that, as far as the growth of logistics market is concerned, the internal industry factors along with national business environment have more impact on the growth of logistics outsourcing than global drivers and challenges.
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Matyushenko, Igor, Sergiy Berenda, Tatyana Shtal, and Larissa Grigorova-Berenda. "Logistics and transport in industry 4.0: perspective for Ukraine." SHS Web of Conferences 67 (2019): 03008. http://dx.doi.org/10.1051/shsconf/20196703008.
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The elaboration of the fourth industrial revolution and the process of globalization of the world economy is sine qua non of the successful operation and transformation of logistics. The formation of Logistics 4.0 relies in particular on cutting-edge technologies and the digitalization of business processes. The complexity of the structure of world trade arouses interest to the complete range of logistics services provided within a single company. This logic of development requires the application of interdisciplinary approaches, combined with the efforts of engineers, researchers and those interested in the field of logistics.
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Dong, Xiu Juan, and Xiao Mu Wang. "Research on the Development of the Iron and Steel Enterprise Logistics." Advanced Materials Research 998-999 (July 2014): 1614–17. http://dx.doi.org/10.4028/www.scientific.net/amr.998-999.1614.
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With the development of iron and steel industry logistics has become the company's third profit source .the premise of iron and steel enterprises in strengthening their own logistics to achieve business development. At the same time, It is armed with modern technology to logistics industry. In the present state of iron and steel industry profit, we adopt the strategic alliance, holding shares of the way to control the quality of logistics resources, which is also desirable way.
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Yulia M Zai, Yovita, Rika Ampuh Hadiguna, and Feri Afrinaldi. "A Review on Success Factors of Logistic Innovation in Agro-Industry." International Journal of Engineering & Technology 7, no. 4.9 (October 2, 2018): 236. http://dx.doi.org/10.14419/ijet.v7i4.9.21087.
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Innovation is much required to efficiently manage the logistics system. At the same time, to come up with a successful innovation is also a challenge for the agro-industry. There are many literatures which defined the success factors of logistics innovation. This study investigates the success factors of logistics innovation for agro-industry and determines factors relevant to the business process of agro-industry based on literature published between 2015 and 2018. Through a Systematic Literature Review with fifteen were determined as success factors of logistics innovation in agro-industry, i.e. (1) technology utilization, (2) suistainability, (3) distribution and transportation management, (4) infrastructure, (5) strategic planning, (6) technical support and service architecture, (7) integrated information technology, system, and management, (8) regulation/ policy, (9) logistics cost, (10) collaboration, (11) logistic competence, (12) alliance strategy, (13) continuous improvement, (14) efficiency in business processes, and (15) hunting on positive practices. The Fifteen factors have the same degree of importance and have the same contribution to the successful achievement of logistics innovation.
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Wu, Chun You, Lan Lan, Feng Ding, and Xu Zhao. "Overview of RFID Technology Based on Green Logistics in China." Applied Mechanics and Materials 577 (July 2014): 1283–87. http://dx.doi.org/10.4028/www.scientific.net/amm.577.1283.
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In recent years, with the development of e-commerce, logistics is playing an increasingly important role in society. And the concept of "Green logistics" has been spreading, which stress higher demands on Chinese logistics industry. Business progress is inseparable from technological enhancement. RFID technology as the basis for Internet of Things, whose application in the logistics industry will have tremendous prospects. The article aims to provide discussions on the establishment and improvement of the information system for Chinese logistics industry by the introduction to causes, patterns, strengths and weaknesses of RFID practice.
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Berglund, Magnus, Peter van Laarhoven, Graham Sharman, and Sten Wandel. "Third‐Party Logistics: Is There a Future?" International Journal of Logistics Management 10, no. 1 (January 1, 1999): 59–70. http://dx.doi.org/10.1108/09574099910805932.
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In this article, the authors describe the results of a study on strategies of third‐party logistics (TPL) providers. The size of the TPL industry and the different requirements placed on logistics as opposed to basic services, such as transportation or public warehousing, justify the need to treat TPL as a separate industry. The authors describe three waves of entrants into the TPL industry and a taxonomy for value creation by logistics providers. Empirical findings for a strategic segmentation of the industry are presented. The strategic segmentation is connected to the waves of entrants and the taxonomy by an evaluation of required skills of TPL players. The TPL industry will soon reach an initial stage of maturity, but further changes are to be expected.
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Jim Wu, Yen‐Chun. "Effective Lean Logistics Strategy for the Auto Industry." International Journal of Logistics Management 13, no. 2 (July 1, 2002): 19–38. http://dx.doi.org/10.1108/09574090210806405.
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Lean logistics refers to the superior ability to design and administer systems to control movement and geographical positioning of raw materials, work‐in‐process, and finished inventories at the lowest cost. This study takes a novel view by comparing the practices used by automotive suppliers in the United States to serve Japanese companies vs. those used to serve U.S. companies. This study, taking the supplier's perspective, investigates the strategies that today's automotive parts suppliers take to improve their logistics operations by associating their internal manufacturing practices and customer's external distribution system.
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Yakovleva, E. A., V. A. Zelikov, E. V. Titova, A. S. Subhonberdiev, D. K. Kostina, and E. A. Gubertov. "Digitalization of the transport and logistics industry in the globalized world economy." Proceedings of the Voronezh State University of Engineering Technologies 81, no. 4 (February 11, 2020): 243–50. http://dx.doi.org/10.20914/2310-1202-2019-4-243-250.
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The problems and prospects of digitalization of the transport and logistics industry in the context of globalization of the global economy are revealed. The traditional logistics business requires changes; new players are entering the transport logistics market using online platforms and digital technologies. According to the latest trends, not only companies, but also individuals require an increase in speed, flexibility and transparency of delivery at a lower cost. Naturally, the pressure on existing business models of enterprises. Statistics show that many companies in the transport and logistics industry cannot realize it. Research opportunities for the use of digital technologies by enterprises, including: the size of the transport logistics company, the availability of professional personnel; availability of necessary financial resources; awareness of the need for "change"; willingness to change. Production analysis of the Russian market of information and digital technologies in the transport and logistics industry: WMS warehouse management system, supply chain management system, transport management system, customer relationship management system, ERP resource management system, EAM fund resource management system of the transport company, Ministry of Emergency Situations transport repair management. Conclusions are made about the feasibility of the transition of the transport and logistics industry to the "number". Transport and logistics infrastructure that provides interaction between a variety of service providers and consumers using open communications, technological systems, government policies and financial instruments. The use of this business ecosystem leads to a reduction in the cost of routine operations, faster decision-making, a decrease in the need for manual labor and other positive implementation results.
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Facchini, Francesco, Joanna Oleśków-Szłapka, Luigi Ranieri, and Andrea Urbinati. "A Maturity Model for Logistics 4.0: An Empirical Analysis and a Roadmap for Future Research." Sustainability 12, no. 1 (December 20, 2019): 86. http://dx.doi.org/10.3390/su12010086.
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The adoption of Industry 4.0 technologies has become particularly important nowadays for companies in order to optimize their production processes and organizational structures. However, companies sometimes find it difficult to develop a strategic plan that innovates their current business model and develops an Industry 4.0 vision. To overcome the growing uncertainty and dissatisfaction in implementing Industry 4.0, new methods and tools that specifically address dedicated companies’ areas, such as logistics, supply chain management, and manufacturing processes, were developed to provide guidance and support to align companies’ business strategies and operations. In particular, this paper develops and presents the application of a maturity model for Logistics 4.0, focusing on the specific applications of Industry 4.0 in the area of logistics. To do so, extant maturity models, linked to the context of Industry 4.0 implementation in logistics processes, were examined in the main scientific research. Afterward, two companies have been investigated through a survey, built around three fundamental macro-aspects, named (i) the propensity of the company towards Industry 4.0 and Logistics 4.0, (ii) the current use of technologies in the logistics process, and (iii) the investments’ level towards Industry 4.0 technologies for a Logistics 4.0 transition. By doing so, a maturity model for Logistics 4.0 emerged as the main result of our research, able to identify the level of maturity of companies in implementing the Industry 4.0 technologies in their logistics processes. Moreover, the model highlighted the strengths and weaknesses of the two investigated companies with respect to the transition towards Logistics 4.0. On the basis of the obtained results, a roadmap for enhancing the digitalization of logistics processes, according to the principles of the fourth industrial revolution, was finally proposed.
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Maldonado-Guzman, Gonzalo, Sandra Yesenia Pinzón-Castro, and Heira Georgina Valdez-Bocanegra. "Logistics Flexibility and Customer Satisfaction in Spain’s Furniture Industry." International Business Research 10, no. 8 (July 14, 2017): 161. http://dx.doi.org/10.5539/ibr.v10n8p161.
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The use of flexibility has been analyzed and discussed in the literature as a strategy that produces many competitive advantages and as an essential resource in enterprises for some decades. However, logistics flexibility is a rather recent construct and a variable that has also been considered as a business strategy that produces not only higher competitive advantages but also a higher level of customer satisfaction. Although logistics flexibility has several benefits in enterprises, there is still in the literature a high percentage of ignorance from a considerable amount of organizations about the effects of logistics flexibility in customer satisfaction. For this reason, the main objective of this empirical research is the analysis of the effects of logistics flexibility on the logistics related to customer satisfaction by using a sample of 322 enterprises in furniture industry in Spain. The results obtained provide empirical evidence of the positive and significant effects that logistics flexibility has on the logistics related to customer satisfaction.
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G. Sternbeck, Michael, and Heinrich Kuhn. "Grocery retail operations and automotive logistics: a functional cross-industry comparison." Benchmarking: An International Journal 21, no. 5 (July 29, 2014): 814–34. http://dx.doi.org/10.1108/bij-07-2012-0048.
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Purpose – The purpose of this paper is to identify and describe similarities between logistics structures and mid-term planning problems in the grocery retail and automotive industries in a specific internal section of their respective supply chains. Design/methodology/approach – The benchmarking approach is used as a framework for this paper. It is based on insights resulting from several joint projects with grocery retailers and automobile producers. A particular focus of the research was participating in an exchange of ideas and experience between logistics managers in both industry sectors. Findings – The authors have identified parallels when comparing the internal retail supply chain of the grocery retail industry, which consists of distribution centres, transportation and in-store logistics, with the internal logistics network in the automotive industry, which consists of logistics supermarkets, transportation and work zone operations at the assembly line. Strong similarities have been found for three planning problems related to tactical planning tasks: assigning products and parts to delivery modes, selecting packaging units and loading carriers, and determining delivery cycles. In comparison to retailing, there is a clearer trend in the automotive industry to plan line-back and align processes with the operator's requirements at the assembly line. Practical implications – For logisticians in grocery retailing and the automotive industry, this paper provides relevant input for functional benchmarking initiatives and offers an inspirational view beyond the horizon. Originality/value – This paper is the first to focus on similarities in logistics network structures and planning tasks between the two industries from the viewpoint of grocery retailing.
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Et. al., Mohd Fathi Abu Yaziz. "The Impact of Customer Service, Insurance and Luggage Delivery Towards Logistics Customer Satisfaction in Pandemic Situation." Turkish Journal of Computer and Mathematics Education (TURCOMAT) 12, no. 3 (April 11, 2021): 4999–5004. http://dx.doi.org/10.17762/turcomat.v12i3.2013.
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As the pandemic of Covid 19 has directly affected the business industry, the business model has changed, including the logistics industry, especially the courier company. Courier company has benefited the most during this pandemic situation as the e-commerce business flourished. Enhanced service by courier company is crucial as stiff competition in the industry. Therefore, this study explores the impact of customer service, insurance, and luggage delivery on logistics customer satisfaction. A quantitative method was employed to analyse the effects of enhanced services of customer services, insurance, and luggage delivery towards logistics customer satisfaction, where 384 responses were collected from respondents identified as active users of courier services for the last 12 months. IBM SPSS was used to analyse the response collected using descriptive, reliability and Pearson Correlation analysis. As a result, it is justifiable that customer service, insurance, and luggage delivery positively impact logistics customer satisfactio
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Yi, Zhang. "Study on Logistics Resources Integration Based on Sustainable Logistics Networking in Manufacturing Engineering." Applied Mechanics and Materials 340 (July 2013): 145–49. http://dx.doi.org/10.4028/www.scientific.net/amm.340.145.
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The development of logistics is strongly correlated to the comprehensive economy development. Logistics plays the key role of correlating the other nine main economic industries, and transporting goods and service within the domestic and international markets. It is strongly demanded that the adjustment and revitalization of logistics industry shall satisfy the logistics industry upgrade itself, and increase the competition ability of other economic sections, so as to provide stable, high-efficient business running environments for the other industries as well. It is of great strategic meaning for the adjustment, restructuring and upgrading of the national economic system, thus comprehensively strengthening the national competition ability. The State Council of China has made a series of revitalization plans for the logistics industry, which has been integrated into development plan of the macroeconomic system.
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Huang, Li Jun. "The Key Technology Research for Logistics Vehicle Monitoring System Based on GPS." Advanced Materials Research 1049-1050 (October 2014): 1189–92. http://dx.doi.org/10.4028/www.scientific.net/amr.1049-1050.1189.
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As the logistics industry scale expands unceasingly, logistics vehicles, increasing the traditional freight vehicle management method because of the lack of the support of new technology and gradually cannot meet the needs of enterprise development. The research target of this paper is through the transportation network, information, the digital management of vehicles, the vehicle and cargo optimized configuring, and improve the utilization rate of vehicle load and capacity utilization, so as to speed up the efficiency of business operation of the entire transportation industry, enterprise operation standardization and control automation, reduce business operating costs, the use of system and the research will speed up the development of logistics industry.
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Wang, Qing Jun, and Cheng Liang Guo. "Research on Logistics Management Information System." Advanced Materials Research 328-330 (September 2011): 538–41. http://dx.doi.org/10.4028/www.scientific.net/amr.328-330.538.
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Logistics has been an integral profit source of modern social economy due to the booming Logistics industry & service. Logistics Management Information System (LMIS) has been created as integrated information system in response to the calling for the requirement of advanced technology to organize and process the information accompanied during Logistics operation for efficiency and smoothness of Logistics management and business process. This thesis comes up with a LMIS plan suitable for Logistics industry development by carrying out detailed analysis of present situation of management and further research on LMIS.
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Pandey, Neeraj, and Sandesha Shinde. "V-Xpress: B2B marketing in the logistics industry." Emerald Emerging Markets Case Studies 9, no. 1 (March 18, 2019): 1–23. http://dx.doi.org/10.1108/eemcs-05-2018-0079.
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Learning outcomes The learning objectives of this case study are to understand business-to-business (B2B) marketing in a logistics organization; apply go-to-market (GTM) strategy in the logistics industry; design B2B distribution strategy so as to enhance geographic penetration; and develop digital marketing strategies in the logistics industry. Case Overview/Synopsis V-Xpress is a leading B2B player in the express cargo category in the Indian logistics industry. In March 2017, Sachin Nair, Head of V-Xpress Marketing, was presenting three different GTM strategies to the CEO for the new Assured Timely Movement services. He wanted CEO views on each of them so that he can choose the best one. Sachin was also trying to find a solution to backhaul problem in eastern India. The resolution of this problem would have helped V-Xpress to become a truly pan-India B2B logistics company. Sachin was also revamping the digital marketing strategy as part of ambitious V-Xpress marketing strategy. These initiatives were taken as part of CEO’s vision for reaching annual revenue of INR 10bn by 2020. Sachin was thinking about various options so as to implement these changes with least investments. Complexity academic level This case study can be used in B2B marketing, marketing management and marketing strategy course of an MBA program. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes. Subject code CSS: 8: Marketing
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Folinas, Dimitrios, Naoum Tsolakis, and Dimitrios Aidonis. "Logistics Services Sector and Economic Recession in Greece: Challenges and Opportunities." Logistics 2, no. 3 (August 30, 2018): 16. http://dx.doi.org/10.3390/logistics2030016.
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The recent economic recession in Greece has had a detrimental impact on all national business activities, with the logistics industry being one of the most affected sectors primarily due to the significant decrease in market demand for goods and services. In this regard, the aim of this research is to identify key challenges and prospects for the Greek logistics services industry stemming from the recent economic crisis era through a critical literature taxonomy, a semantic analysis of the reviewed articles, and a questionnaire-based survey involving 140 executives from the third-party logistics sector. In principal, the recent economic crisis is reported to have significantly affected logistics service providers, thus further imposing structural reforms in the industry. The reduction in operating profits of transport companies is noticeable with the onset of the economic crisis, specifically in 2016. Nevertheless, logistics executives are optimistic regarding the near future, provided that educated and informed strategic management decisions are made and inventive business practices are embraced.
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Jánošík, Ján, Pavol Tanuška, and Andrea Václavová. "Improving Logistics Processes in Industry Using Web Technologies." Research Papers Faculty of Materials Science and Technology Slovak University of Technology 24, no. 39 (December 1, 2016): 129–36. http://dx.doi.org/10.1515/rput-2016-0027.
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Abstract The aim of this paper is to propose the concept of a system that takes advantage of web technologies and integrates them into the management process and management of internal stocks which may relate to external applications and creates the conditions to transform a Computerized Control of Warehouse Stock (CCWS) in the company. The importance of implementing CCWS is in the elimination of the claims caused by the human factor, as well as to allow the processing of information for analytical purposes and their subsequent use to improve internal processes. Using CCWS in the company would also facilitate better use of the potential tools Business Intelligence and Data Mining.
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Stock, James R., and Douglas M. Lambert. "Becoming a “World Class” Company With Logistics Service Quality." International Journal of Logistics Management 3, no. 1 (January 1, 1992): 73–81. http://dx.doi.org/10.1108/09574099210804822.
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A “world class” organization must provide high levels of logistics service quality to customers. Knowledge of customer expectations and an understanding of the firm's performance on logistics service attributes relative to competitors are vital to achieving service excellence. Research studies in four industries identify the most important logistics service attributes in business‐to‐business settings. There is consistency across industries in terms of the attributes considered most important by customers. Typically, vendors within an industry do not perform up to customer expectations, which provides the opportunity for a firm to gain a competitive advantage over industry rivals.
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Wang, Gao Shen, Huan Huan Li, Cai Xia Zhang, Yu Ting Xie, and Chang An Gao. "Express Business Transformation Research Based on Hoare Three-Dimensional Structure Model." Applied Mechanics and Materials 587-589 (July 2014): 2080–83. http://dx.doi.org/10.4028/www.scientific.net/amm.587-589.2080.
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Express industry is currently one of the fastest-growing industries; the transition of express industry is now a trend of development in express enterprises. A theory analysis method of system engineering is applied in this paper, then we can treat the express logistics as a systems engineering to research. According to the express logistics system in China, to build the Hoare three-dimensional structure model to analyze the process development and transformation trends of modern operation mode, to be combined with the core concept of competitiveness to analysis China's modern mode of operation .The text can guide for the transformation of the China express companies at different levels, and provide a practical basis for the reorganization of the express industry.
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Shen, Bin, Stefan Minner, Hau-Ling Chan, and Alessandro Brun. "Logistics and supply chain management in the luxury industry." Transportation Research Part E: Logistics and Transportation Review 143 (November 2020): 102095. http://dx.doi.org/10.1016/j.tre.2020.102095.
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A. Narayana, Sushmita, Arun A. Elias, and Rupesh K. Pati. "Reverse logistics in the pharmaceuticals industry: a systemic analysis." International Journal of Logistics Management 25, no. 2 (August 5, 2014): 379–98. http://dx.doi.org/10.1108/ijlm-08-2012-0073.
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Purpose – The purpose of this paper is to present a systemic analysis of the complex interaction of factors affecting the reverse logistics (RL) processes in a pharmaceutical supply chain (PSC). Design/methodology/approach – This study uses a systems thinking approach. Initial problem structuring involved the analysis of behavior-over-time of main variables and incorporated stakeholder analysis. Further, a participative group model building process was used to develop a systems model. Findings – The model was analysed to identify a set of feedback loops operating in the system responsible for the complexities of the problem. To address this, the stakeholders identified three strategic interventions. The first intervention relates to returns avoidance by alleviating market flooding of medicines, second intervention aims at improving the infrastructure for quality and performance management and the third targets balanced risk sharing between the main stakeholders involved in the supply chain. The findings suggest strong linkage between RL network design and key activities in returns management. The study lays a platform for developing a simulation model. Research limitations/implications – Data collection was confined to stakeholders belonging to a PSC based in the South Indian state of Kerala and excluded the participation of doctors due to practical constraints. The application of systems thinking and modelling was limited to the qualitative phases of the methodology. Practical implications – The study illustrates a participative process capable of revealing the differing viewpoints of multiple stakeholders involved in a PSC. Originality/value – It provides a holistic approach based on the systems thinking and modelling methodology for analysing the complexities related to RL in the Indian pharmaceutical industry.
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Meng, Xiangru, Jianmeng Sun, and Haining Wang. "Analysis on Operation Management of Logistics Park in China." E3S Web of Conferences 261 (2021): 03006. http://dx.doi.org/10.1051/e3sconf/202126103006.
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Since the State Council issued the “Plan for the Adjustment and Revitalization of the Logistics Industry” in 2009, the logistics industry, as the basic and strategic industry in the development of the national economy, has played an increasingly important role in promoting industrial transformation and upgrading and promoting economic development. In order to promote the development of logistics industry, a large number of logistics parks have been built all over the country under the guidance of policies and the promotion of the market. However, after the construction of these logistics parks has been put into operation, There are a series of problems in its development and profit. This paper analyzes the present situation and profit of logistics park in China, and briefly analyzes the main business characteristics of freight hub, production service, port service, trade service and comprehensive service. On this basis, the main problems existing in the existing profit model of logistics park in China are summarized.
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Salhieh, L., and I. Abushaikha. "Assessing the driving forces for greening business practices: Empirical evidence from the United Arab Emirates’ logistics service industry." South African Journal of Business Management 47, no. 4 (December 30, 2016): 59–69. http://dx.doi.org/10.4102/sajbm.v47i4.75.
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The uprising economic, social and political pressures on achieving a good level of environmental governance have forced companies to adopt business practices that aim to mitigate CO2 emissions. Logistics industry is considered as one of the major areas that could make a considerable improvement in reducing the environmental impact of business activities. The aim of this study is to investigate the driving forces that influence the adoption of environmentally friendly logistics activities. Following a detailed literature review, a theoretical model, which encompassed several driving forces and logistics activities, has been developed. Survey-based quantitative data were collected from logistics service providers in the United Arab Emirates (UAE) and analysed using structural equation modelling methodology and multiple regression analysis. Through answering 110 questionnaires, respondents holding different managerial levels at logistics service organizations, provided data reflecting their perception of the forces that would influence the adoption of green logisticspractices. The driving forces (legislations, customers, and organizational awareness) were found to influence the adoption of green logistics practices by the logistics service industry in the areas of warehousing, packaging and transportation.
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Timirgaleeva, Rena, Mikhail Verdysh, Anastasia Popova, Natalya Polyakova, and Vladimir Pashtetskiy. "Logistics of essential oil production." E3S Web of Conferences 273 (2021): 08055. http://dx.doi.org/10.1051/e3sconf/202127308055.
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The purpose of this article was to investigate and justify the need for the introduction of logistics management in the essential oil production industry. We have identified the main problems of using logistics by economic (business) entities. Specific characteristics that must be taken into account when implementing logistic management into essential oil production were analyzed. The main logistic tasks of economic (business) entities involved in the process of essential oil production have been described. Furthermore, we offer a one-product deterministic model of inventory management that is the basis for making economically sound logistics decisions when managing resources of essential oil production.
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Krzywda, Dariusz. "LOGISTICS CUSTOMER SERVICE IN THE PACKAGING INDUSTRY." Polish Journal of Management Studies 20, no. 2 (December 2019): 322–33. http://dx.doi.org/10.17512/pjms.2019.20.2.27.
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Shabaltina, L., V. Garnova, and V. Chesnokova. "Organization Management in Digital Business Transformation." Scientific Research and Development. Economics of the Firm 9, no. 4 (January 11, 2021): 4–14. http://dx.doi.org/10.12737/2306-627x-2020-4-14.
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The article discusses the term “digital transformation”, aspects of the value chain, demonstrates the process of digital transformation based on the applied technologies of Industry 4.0, (the “Cognitive Geologist” project, AIS “Neftekontrol”, the “Smart Logistics” project) using the example of the largest oil and gas company in Russia.
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Vuković, Bojana, Sunčica Milutinović, Vera Mirović, and Nikola Milićević. "The Profitability Analysis of the Logistics Industry Companies in the Balkan Countries." Promet - Traffic&Transportation 32, no. 4 (July 9, 2020): 497–511. http://dx.doi.org/10.7307/ptt.v32i4.3311.
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The main purpose of this paper is to research the factors that have an impact on the company profitability in the logistics industry during a five-year period (2013-2017). The sample includes 748 active companies operating in the logistics industry in the Balkan countries. Bearing in mind that logistics is an essential instrument of competitiveness and profitability of the company operations and that logistics is one of the most profitable industries, this paper used the panel data model with fixed effect in order to analyse profitability. The obtained results showed that four out of the six studied variables (company size, tangibility of assets, liquidity, and asset turnover ratio) have a statistically significant impact on profitability. The results provide guidelines for increasing profitability and improving the performance of logistics companies, given that an efficient planning system, managing and controlling the logistics system are key determinants of profitable business operations.
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Butt, Atif Saleem. "Guanxi and intra-organizational conflicts: evidence from Chinese logistics industry." Management Research Review 42, no. 4 (April 15, 2019): 495–505. http://dx.doi.org/10.1108/mrr-05-2018-0193.
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Purpose The purpose of this paper is to understand conflicts that develop between managers and their respective firms when a personal relationship is present between managers of buying and supplying firms in the Chinese logistics industry. Design/methodology/approach This research uses a case study methodology to allow for an assessment of the conflicts that emerge between managers and their respective firms when a personal relationship is present between them. Findings The findings reveal conflicts between managers and their respective firms as a result of personal relationship between managers buying and selling logistics services in China. Research limitations/implications This study uses semi-structured interviews with Chinese senior managers to explore intra-organizational conflicts, which develop as a result of personal relationships embedded within buyer–supplier relationships. The generalizability of the findings will have to be empirically examined in future research. Practical implications Chinese firms can use the findings to understand conflicts, which arise between managers and their respective firms when a personal relationship is present between managers engaged in the process of buying and selling logistics services. Originality/value A notable gap in buyer–supplier relationship literature, specifically in Chinese business culture, is an unfulfilled need for research examining intra-organizational conflicts, when a personal relationship is present between managers of buying and supplying firms in the logistics industry. This paper addresses this gap.