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Mikhalkina, T. "Cognitive perspectives : conceptualizing the business model." Thesis, City, University of London, 2016. http://openaccess.city.ac.uk/17912/.
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The concept “business model” has now for a number of years been enjoying increasing attention of strategy and management scholars. The concept first started to be used widely by practitioners (investors, journalists, entrepreneurs and consultants), especially in the context of e-business, without a precise definition (Lecocq, et al., 2010, p.219). Today business model concept is largely institutionalized in the practice world. In the first chapter of my thesis I explore how the multiplicity of meanings implied when talked about business models stems from the multiple cognitive processes triggered by this concept. Rather than debating different definitions of the concept, I suggest that in order to appreciate the depth of this concept it may be useful to employ our knowledge of how we in general understand abstract concepts. Connecting business model literature with the literature on cognition allows exploring further the role of business models as a cognitive tool for visualization (Arend, 2013, p.392), and as a device that allows for better business decisions to be made (Hacklin et al., 2012). In the subsequent chapters of my thesis I pick up on some of the key ideas of chapter 1: chapter 2 is an empirical study, which addresses the central question - how shared representations of business models emerge; in chapter 3 I explore how scholars conceptualize business models, often implicitly, as type and token models, and discuss assumptions they make about the ontological status of business models.
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Smit, Brand. "A stakeholder management model for project management." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/95663.
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Thesis (MBA)--Stellenbosch University, 2012.<br>In project management, stakeholders are key to ensuring the success of a project. However, research has found that not enough attention is given to the needs and influence of stakeholders. In the search of a holistic approach to stakeholder management, very few recommendations could be found in literature.
The purpose of this research is to search for key elements in literature that can be used in the development of a generic model that guides the user in the process of stakeholder management in projects. Through the investigation of peer reviewed journal articles, a model was developed that can be used to manage a project’s stakeholders.
A six-step model was developed, encompassing the identification, analysis, prioritisation, engagement, communication and review of stakeholder. The review step in the process is not a step that is performed in isolation, but is rather a review of the five previous steps. The review of stakeholders will be conducted when the project enters a new phase, at specific intervals or when a trigger event occurs.
It is the finding of this investigation that enough research has been conducted within the stakeholder milieu to compile a holistic, generic stakeholder management model.
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Kalén, Ekblad Emelie. "The Business Model House : A Study in Business Model Decision-Making Tools." Thesis, KTH, Entreprenörskap och Innovation, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-169461.
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In the world of today, constant change is the “new normal”. The context of our global economy calls for a new set of entrepreneurial leaders; leaders who embrace and diligently find the way forward for their organizations. In this context, leading decision makers need efficient tools for smart business model decision-making. (Ries, 2011) Thus, this thesis sets out to answer following questions, with the purpose to inform those seeking a fundament for advantageous business model decision-making. MAIN QUESTION: Can the Business Model Canvas be an advantageous tool for business model decision-making in large enterprises? SUB QUESTION 1: What are the limitations of the Business Model Canvas in the decision-making process? SUB QUESTION 2: What modifications might be applied to increase the relevance of the Business Model Canvas as a tool for large enterprises? To answer these questions, the thesis presents relevant theory regarding key concepts behind the business model, frameworks and tools commonly used in the startup community (the Business Model Canvas, Customer Development, Lean Startup, and Lean Canvas), as well as an overview of the concepts of strategy and dynamic capabilities. The empirical procedure begins with hybrid brainstorming sessions and in-depth interviews, and continues with a workshop and evaluation interviews and questionnaires. The empirical work is conducted with Microsoft Sweden Services’ executive leadership team, spanning a time period of approximately one month. The results are derived by reviewing the empirical findings in light of theory. In short, the results show: (1) That five out of six leadership team members regarded the Business Model Canvas (BMC) as a 4 or 5 on a 1-5 scale, ranging from “Prefer traditional tools” (e.g. a business plan), to “Prefer the BMC” (2) That the following areas where identified as “Key areas of improvement” by the leadership team (number of members considering this a key area for improvement in brackets): Connection to strategy (4/6), Connection to organizational capabilities (3/6), Connection to values (2/6), Mixing different levels of abstraction (1/6), Connection to compete (5/6), Ability to track development over time (4/6) The results are then discussed and analyzed, presenting critique of and limitations to the tools, as well as suggesting modification and a new model, The Business Model House (The BMH), which was created by this researcher and is based on following decisions: Integrate chosen aspects of the BMC and the Lean Canvas Add a foundation of values Add a ceiling of strategy Add an intersection of dynamic capabilities Add a third, optional, dimension capturing the transition between business models and innovation accounting. The purpose of these development decisions is to offer a more holistic and yet simple tool for business model decision-making.
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Heikkinen, A. M. (Anne-Mari). "Business model transformation process in the context of business ecosystem." Master's thesis, University of Oulu, 2014. http://urn.fi/URN:NBN:fi:oulu-201403131175.
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It is current phenomena that business environment has changed and has set new requirements for companies. Companies must adapt to the changes comes from outside its normal business environment and take into consideration wider business environment where it operates. These changes also have set new demands for company business model. Companies Business models need to be changed to match state of art business environment and requirements. Business models can be competitive advantage to the companies. This study report will demonstrate how company could take environmental aspect into account while transforming its business model into new one.
Research is aiming to new theory-building. Through the literature reviews of two main topics, Business Ecosystems and Business models, and through reflecting theory into case company presentation, this study report gives answer to research question, “Through what kind of process mature company can transform business model in the context of business ecosystem?” Business ecosystem will present the business environment where business models come into reality. Another assumption is that transformation can be done through well-designed process.
Research provides transformation process which can be used as a baseline if company is planning to transform its current business model into new one. It can help company managers and strategist to plan, implement and transform business model. Research gives good contribution to the research field as it is not widely research topic. It also gives good suggestion for future research topics.
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CHEN, XINBEI. "A KNOWLEDGE MANAGEMENT MODEL FOR E-BUSINESS WORLD." University of Cincinnati / OhioLINK, 2002. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1014841051.
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Kucuk, Yilmaz Ayse. "Airport enterprise risk management model a study on airport business management and airline management." Saarbrücken VDM Verlag Dr. Müller, 2007. http://d-nb.info/988015919/04.
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Chapagain, B. (Bimala). "Retail business model transformation in multichannel environment." Master's thesis, University of Oulu, 2015. http://urn.fi/URN:NBN:fi:oulu-201510152075.
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With the advent of internet and e-commerce, the way of carrying out business and transactions has changed to a great extent. Consumers are continuously changing the way they do shopping and this has forced retail business to transform their traditional brick and mortar into adopting multi-channel business models. Retailing is one of the most dynamic and competitive areas of business organization. Effective marketing, customer relationship management is the central dimension of successful retailing and the key to successful retailing is to be aware of the emerging opportunities and threats caused by environmental changes now and in the future.
This thesis paper investigates current conceptualization of ‘brick and mortar’ business models and electronic commerce business models and also tries to identify a unified conceptual model that helps retail business to effectively integrate the two channels and deliver a unique value to the consumers. This is achieved by reviewing the attributes of both the models and finally channeling the reviewed theories to adopting a multi-channel business model. The thesis paper first identifies the concepts of business model, as it is the business model of any organization, that helps to understand what kind of activities are carried out by certain organizations and how and why are those activities carried out. The business model is used to define unique value propositions for the customers of a company, and it is these business models that need transformation, in order for a company to adapt to changing competition and recognizing opportunities in certain scenarios.
The Brick and Mortar model is the oldest model that retailers have been using since centuries, however with the advent of internet; there was a threat of survival as the changing retail environment required retailers to change their traditional business models to adapt to the e-commerce environment. It is however true that, no single model is extremely superior to the other, but they do have relative advantages over the other. It is these differences and pros and cons, that influences a retailer to adapt to a multi-channel or hybrid business model.
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Jäderberg, Filip, and Max Kottorp. "Business Model Innovation and Connectivity : A case study of how change management can facilitate business model innovation." Thesis, KTH, Skolan för industriell teknik och management (ITM), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-264094.
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Disruptive innovation calls for disruptive change as it poses both opportunities as well as threats to established companies. However, many companies fail to integrate new technologies and industry leaders see their position being claimed by more ambidextrous companies. This thesis investigates the introduction of connectivity solutions in the metrology sector, and how it impacts the business model of traditional organisations. The research has been conducted through a single case study of a B2B provider of hardware and software solutions in the metrology sector. Based on the research including interviews and literature review, the most important conclusions drawn are: • Connectivity drives significant business opportunities for the service organisation of Maxfil • The identified business opportunities of connectivity demand significant change requirements of the business model; all parts of the business model are subjective to change • Change management can be a tool to highlight flawed strategies in adopting connectivity, thus facilitating business model innovation The study contributes to the field of science and business model innovation by emphasising the importance of change management, decreasing the gap between the research fields. Suggestions for future research is to validate the findings of the study by extending the scope of the thesis and include multiple organisations on their way of adopting connectivity.<br>Disruptiv innovation kräver omfattande förändring eftersom det utgör både möjligheter och hot mot etablerade företag. Många företag misslyckas däremot med att integrera ny teknik, och branschledare förlorar sin ställning till mer ambidextra företag. Denna studie undersöker införandet av uppkoppling inom metrologisektorn, och hur det påverkar affärsmodellen för traditionella organisationer. Studien har genomförts genom en fallstudie av en B2B-leverantör av hårdvaru- och mjukvarulösningar inom metrologisektorn. Baserat på forskningen, inklusive intervjuer och litteraturstudie, är de viktigaste slutsatserna: • Uppkoppling av industrin driver stora affärsmöjligheter för Maxfils serviceorganisation • De identifierade affärsmöjligheterna av uppkoppling för industrin kräver stora förändringar av affärsmodellen; alla delar av affärsmodellen är föremål för förändring • Förändringshantering kan vara ett verktyg för att identifiera bristfälliga strategier när det gäller att integrera uppkopplingsteknologi, vilket underlättar affärsmodellsinnovation Studien bidrar till fältet för vetenskap och affärsmodellsinnovation genom att betona vikten av förändringshantering, vilket i sin tur minskar klyftan mellan forskningsområdena. Förslag till framtida forskning är att validera resultaten av studien genom att utvidga studiens omfattning och inkludera flera organisationer på väg att integrera uppkopplingsteknologi.
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Weking, Jörg Markus [Verfasser], Helmut [Akademischer Betreuer] Krcmar, Helmut [Gutachter] Krcmar, and Isabell M. [Gutachter] Welpe. "Business Model Innovations: Analyzing Business Model Patterns and Transformation Paths / Jörg Markus Weking ; Gutachter: Helmut Krcmar, Isabell M. Welpe ; Betreuer: Helmut Krcmar." München : Universitätsbibliothek der TU München, 2021. http://d-nb.info/1234656094/34.
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Nguyen, H. (Hang). "How to develop scalable business model?:a study on the scalability of business model in Finnish ICT & software industry." Master's thesis, University of Oulu, 2014. http://urn.fi/URN:NBN:fi:oulu-201412042084.
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The revolution of Information Communication Technology (ICT) and globalization leverages the business model concept to become more popular in order to support the firm to achieve competitive advantage in dynamic business environment. The start up is not restrict in their size and their novelty but able to be agile by efficiently and effectively exploiting business opportunity through business model innovation. Given these points, the study want to find an optimal combination and fit between the different business model elements and scalability phenomenon in order to build the scalable business model.
Based on a comprehensive literature review and empirical research, the study developed a framework that support to answer the research question “How to develop scalable business model for ICT and software business”. The research use the Explorative Model of Business Model Scalability (EMBMS) of Stampfl, Prügl and Osterloh (2013) to examines the factors that take an effect on the scalability of ICT and software business from business perspective. The findings of the research support the proposed model regarding the key elements impacts on the scalability of the business. However, the application of the EMBMS to great extent in some elements whilst some elements is not revealed in the empirical research or proposed in a different way.
Research findings shows that Network Effect and Management are disclosed as the most important mechanisms take an effect on the scalable of the firm operating in ICT and Software industry. It is necessary for the new venture to generate kinds of scalable revenue streams in other to attain sustain accelerated growth. In additions, location take an extremely impact on the scalable of the business, not only regarding the legal regimes or human perspective but also to a greater extent compare to the original EMBMS. The opportunity exploration and exploitation process are emphasizing in order to build the scalable business model. For this reason, it seems seamless between the business model conceptualization and business model realization which is partitioned in the EMBMS.
Since most of the prior research emphasize on technological side of scalability concept. This study is considered as a major step forward by contributing to the existing literature regarding the scalability in term of business perspective. In additions, descriptive framework proposed in this study support the business practitioners to utilize the business model concept to scale up their company’s business.
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Spies, Izak Jacob. "A growth rate model." Thesis, Stellenbosch : Stellenbosch University, 1988. http://hdl.handle.net/10019.1/66023.
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Thesis (MBA)--Stellenbosch University, 1988.<br>INTRODUCTION: The object of this technical report is to enhance an already existing computer program which calculates the possible growth rate under certain given conditions. These enhancements would make the program more applicable to a variety of situations and possibly a more true indication of what would happen in real life. The existing program was initially written in the FORTRAN-77 language by J C d Bruin in 1982 and translated to the TRUE BASIC language in 1985. The main objective of the program is to determine the maximum growth % of a business subject to certain given parameters or constraints.
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ROSSETTI, ANDREA. "Model checking business processes." Doctoral thesis, Università Politecnica delle Marche, 2011. http://hdl.handle.net/11566/241895.
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I sistemi di Business Process Management sono spesso utilizzati per migliorare ed aumentare la produttività di organizzazioni ed aziende. Per tali sistemi è importante controllare tutte le variabili (compreso il tempo) e lo stato di tutti gli stakeholders che entrano in gioco nei processi. Questi task consentono di aumentare la soddisfazione degli operatori, consentono di migliorare le stime in termini di tempistiche, di controllare le criticità ed in genere consentono di tenere sotto controllo tutti i processi aziendali di un’organizzazione. Nonostante questo molte aziende basano le loro analisi su modelli di processi molto semplici. Questo lavoro presenta un algoritmo denominato “Semantic Timed Model Checking“ applicato ai processi aziendali. Questo algoritmo è stato impiegato in scenari differenti come la selezione, la validazione ed il monitoring dei processi. L’approccio è basato sui seguenti step:
1) rappresentazione dei processi aziendali sotto forma di “semantically annotated timed transition systems” (ATTS), 2) rappresentazione delle specifiche basate su di una rappresentazione annotata semanticamente della logica “timed computation tree logic” (AnTCTL), e 3) un efficiente algoritmo di model checking. Gli ATTS permettono di tenere in considerazione le evoluzioni nel tempo dei processi di business, con i loro vincoli temporali. Questa logica è basata sui sistemi TTS.
L’importanza della semantica è notoriamente riconosciuta, ci consente infatti di fornire significati non ambigui ai processi e alle variabili che in essi entrano in gioco. A tal fine vengono utilizzati formalismi propri della logica descrittiva.
Questo lavoro presenta un’integrazione dei sistemi TTS e della rappresentazione semantica in un modo molto efficiente. La AnTCTL premette infatti di rappresentare i tradizionali indicatori di performance con una semantica propria e ben definita. Inoltre è possibile introdurre una serie di nuovi indicatori che non sarebbero invece definibili con i modelli di processi aziendali tradizionali.
L’algoritmo di model checking è un integrzione dell’algoritmo “timed model checking” con aggiunta di notazioni semantiche.
Questo lavoro può essere considerato il primo passo verso l’utlizzo del semantic timed model checking nei problemi di analisi delle performance dei processi aziendali. Il metodo proposto è stato applicato ad un in caso di studio basato su processi aziendali reali.<br>Business Process Management systems are often used to improve the productivity of organizations and companies. For such systems, it is important to control all the variables (among them the time) and the status of all the stakeholders that are involved into the processes. This task aims at improving the employee satisfaction, the estimation of time and criticalities, and the control of business processes of an organization. In spite of this important task, most of the companies base their analysis on very simple process models.
This work presents a Semantic Timed Model Checking algorithm for Business Processes. It has been used as a basic tool in several scenarios such as process selection, process validation, and process monitoring. The approach relies on:
1) a representation of business processes based on semantically annotated timed transition systems (ATTS), 2) a representation of specifications based on a semantically annotated version of timed computation tree logic (AnTCTL), and 3) an efficient model checking algorithm. The ATTS allows us to take into account the temporal evolution of a business process, with its temporal constraints. This is based on Timed Transition Systems. The importance of semantics is also widely recognized. Indeed, semantics allows us to provide a non-ambiguous meaning to process activities and variables. According to the mainstream, the semantics relies on Description Logic. As a consequence, this work presents an integration of timed transition systems and semantic representation technologies in an efficient way. The AnTCTL allows us to represent the traditional performance indicators with a well-founded semantics. Furthermore, it is possible to define a new set of indicators that it is not possible to define with the traditional business process models. The model checking algorithm is an integration of traditional timed model checking techniques with semantic reasoning. This algorithm has been proved to be sound and complete and PSPACE-Complete.
This work can be considered the first step towards the use of semantic timed model checking in problems of performance analysis for Business Processes. The proposed approach has been applied to real world case studies.
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Alissa, Khalid Adnan A. "Authorisation management in business process environments: An authorisation model and a policy model." Thesis, Queensland University of Technology, 2015. https://eprints.qut.edu.au/88962/1/Khalid%20Adnan%20A_Alissa_Thesis.pdf.
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This thesis provides two main contributions. The first one is BP-TRBAC, a unified authorisation model that can support legacy systems as well as business process systems. BP-TRBAC supports specific features that are required by business process environments. BP-TRBAC is designed to be used as an independent enterprise-wide authorisation model, rather than having it as part of the workflow system. It is designed to be the main authorisation model for an organisation.
The second contribution is BP-XACML, an authorisation policy language that is designed to represent BPM authorisation policies for business processes. The contribution also includes a policy model for BP-XACML.
Using BP-TRBAC as an authorisation model together with BP-XACML as an authorisation policy language will allow an organisation to manage and control authorisation requests from workflow systems and other legacy systems.
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Pedron, Nieves Hicks. "Model-based asset management : a comparative study." Thesis, University of Cambridge, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.299230.
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Vollmer, Sascha. "Development of a Complexity Management Model for Strategic Business Units." Thesis, KTH, Industriell produktion, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-216158.
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Алексенко, Ольга Василівна, Ольга Васильевна Алексенко, Olha Vasylivna Aleksenko, А. Luhova, and V. Suprun. "Model of business process of management engineering company "Automation Group"." Thesis, Sumy State University, 2016. http://essuir.sumdu.edu.ua/handle/123456789/46975.
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The aim of this study is to examine the problems of improving information security management organization, modeling business processes, detailed analysis and create a model of information technology management.
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Namiri, Kioumars. "Model-driven management of internal controls for business process compliance." [S.l. : s.n.], 2008. http://digbib.ubka.uni-karlsruhe.de/volltexte/1000009242.
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Mehler, Anja. "Business model innovation in emerging markets : identifying common principles." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/96220.
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Thesis (MBA)--Stellenbosch University, 2014.<br>ENGLISH ABSTRACT: With developed economies experiencing slow growth, multinational corporations (MNCs) in various
industries are looking to tap into the enormous potential of emerging economies. By identifying
emerging markets as future markets, MNCs can increase their market share and profits, and grow
through a diversified strategy that focuses on unconventional markets and customers with
unserved needs.
However, MNCs entering these markets cannot succeed by simply transferring business models,
products, and services developed for mature economies as the needs of the new consumers in
emerging markets require innovative and non-traditional business models and approaches.
The research question for this study is to investigate if and to what level MNCs have to adapt their
business model when entering or expanding their operations to emerging markets. Therefore,
research has been done on four MNCs across a diverse range of industries. For collecting data,
the research made use of a qualitative case-study research approach and is based primarily on
findings from four in-depth interviews with strategy or marketing experts from MNCs across
industries. Further information was obtained through deep research on publicly available
information about the company. The research aimed to identify similarities in the business model of
successful pioneers and to analyse common principles that could be of use for other MNCs when
planning to enter unknown emerging markets.
The interviews were conducted personally, telephonically, and via email. In a next step, the
interviews were transcribed and common themes were extracted and combined with findings from
further research. For collecting and ordering the information, Osterwalder & Pigneur’s (2010)
business model canvas was applied. Finally, the findings were grouped, formulated and compared
to existing literature in order to identify similarities, common principles or differences for new output
propositions.
The primary finding of the research was that specific factors, such as the difference in market
conditions and environments, as well as in consumer preferences and needs, strongly influence
the design of business models. A key differentiating factor was the choice between keeping
traditional business models with a focus on global and centralized systems, processes, brands and
products or designing business models that are adjusted or innovated to meet local market
conditions and consumer trends.
Another key finding was that a balanced portfolio of brands is a critical factor of success in
emerging markets. To reach different market segments in emerging markets, MNCs need to offer
mainstream as well as premium brands, all based on a strong brand identity and brand values. The
partnership with local business partners and key stakeholders was identified as fundamental to be able to react to local business environments. Furthermore, the integration of local suppliers and
communities, as well as the adjustment of the value chain to the local environment, has been seen
as a key factor to reduce costs while gaining acceptance and building close relationships with the
local community.
In order to overcome local challenges of institutional voids and lacking knowledge in emerging
markets, the research has shown that a collaborative strategy with local partners is of high
importance.
The research showed that MNCs with global brands follow both approaches. While some MNCs
maintain a traditional business model for all its markets, other MNCs design their business model
based on standardized systems and processes to the local environment. In terms of the level of
innovation, it can be said that none of the researched MNCs showed an extremely high level of
innovation. Common principles and activities that could be identified in the business model design
for emerging markets between all researched MNCs, are as follows: (1) balanced portfolio of
strong brands, (2) strong partnerships with local key stakeholders, (3) loyal relationships with
consumers, (4) an efficient and cost-effective value chain, and (5) collaborative partnerships or
acquisitions as a critical market entry strategy.
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Chao-Chin, Kan. "Towards a model of strategic management incorporating fuzzy logic." Thesis, University of Hull, 2010. http://hydra.hull.ac.uk/resources/hull:2681.
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Success in strategic management is not only based on the planning view for strategy formulation but also the need to consider strategy implementation. From a strategic planning view, this thesis identifies the six insufficiencies of strategic management: (a) strategy is implemented by means of people, whose behaviour cannot be determined by a plan; (b) strategy needs wide communication in an organization; (c) strategy formulation is separated from implementation; (d) the strategic planning process may contribute to only part of the organization; (e) planning neglects the dynamic environment and interactive influence of relationships; (f) performance measurement neglects qualitative data such as employee satisfaction, customer satisfaction and stakeholders’ performance (Kaplan and Norton, 2004). This research proposes a pluralistic approach –a six-view model consists of roots, stem, and flowers and fruits - the six-views, including logic and language, learning, cultural, political, ethical and planning views as the roots of critical systems thinking for promoting strategic management, which combines formulation and implementation with fuzzy logic by a robust planning, leadership style, participation of organizational members, and stakeholders’ cooperation to overcome the current deficiencies of the planning view particularly in line with the Taiwanese background. This six-views model is also called the “roots theory”, because the source of these views are organizational roots which range from leadership, a company culture built to cohere employees’ beliefs, engages wide communication in different departments, encourages team learning and innovative ideas, and has mutual trust with suppliers and customers, even stakeholders. The stems of the roots theory offers the foresight of a competitive environment with Five-forces analysis to identify the stage of the product life cycle in strategic business units (SBUs) for promoting supply chain operation. Performance evaluation identifies the results of strategy implementation, which includes employee satisfaction, customer satisfaction, and stakeholders’ performance as flowers and fruits of a tree. Effective strategic management results from combining the six-views because strategies fail when strategy is not implemented well (Bossidy and Charan, 2002; Joyce et al., 2003; Kim and Mauborgne, 2005; Kaplan and Norton, 2008). Neilson et al. (2008) point out that enterprises fail at execution because they go straight to structure reorganization and neglect the most powerful drivers of effectiveness - decision rights and information flow. The research was conducted in three interrelated phases. First, the nature of strategic management and different views of strategic management were identified by means of a literature review. Each view of strategic management was shown to be insufficient by Mintzberg’s (1987a) five Ps; and another P (partners’ expectations) came from this research for strategy formulation, so that an integrated thinking approach (Cummings and Daellenbach, 2009) incorporating six-views was needed for effective strategic management. Moreover, two tools of management such as critical systems thinking and fuzzy logic approaches were examined to assess how well they can promote strategic management in organizations. Second, a questionnaire was developed to unveil the current situations of strategic management and confirm the six-views model in Taiwanese companies. The questionnaire was sent to two hundred Taiwanese companies and produced sixty-three usable responses. The SAS package was employed to analyse the data. Simultaneously, senior managers were interviewed from seven manufacturing industries and eight service firms to discover the deeper concerns of strategic management in Taiwanese companies. Finally, four companies were selected as case studies to practically research, to support the interpretation of the results and to induct a novel model of strategic management. Some of the significant findings of the data analysis were that: factor analysis determined that the list of the six-views naturally separated into six distinct groups with Eigenvalue more than one; Duncan’s test showed that the overall companies in the learning, planning and six-views belonged to “Ranking A”. The six-views and the logic and language view were positioned in “Ranking B”. The logic language, cultural and ethical views belonged to “Ranking C”. The political view, however, was placed in “Ranking D” and it had a significantly lower rating compared with the other views. From multiple linear regression analysis, this research revealed that the priority order of significant influence variables were the cultural view, learning view, planning view, and logic and language view to promote strategic management and multi-collinearity was not severe. In fact, descriptive statistics and Eastern and Western management literature disclosed that the political and ethical views can contribute to effective strategic management. Therefore, this thesis applied six-views to promote strategy formulation and implementation. The multiple linear regression analysis of the six-views model disclosed that the six-views can be used as roots to enhance supply chain operation further to achieve better organizational performance in Taiwanese companies. The audit of the six-views by fuzzy logic found that the planning view is perceived as promoting the most effective strategy formulation; however, the integrated five-views for implementation is not strong enough to improve strategic management. Companies A1, A2, A3, and A4 possess strong six-views; they should adopt development strategy. The results of the test showed employee satisfaction, customer satisfaction, and stakeholders’ performancewhere employee satisfaction and customer satisfaction were directly correlated for four companies. In terms of characteristics of industry, the result of strategic management with the six-views linked to stakeholders’ performance with stakeholders’expectations and corporate social issues was consistent with a positive tendency as manufacturing industries, companies A1-A2, and service firms, companies A3-A4. In addition, it is worth mentioning that companies A1, A2 and A4 did not conduct an ideal social political arena of stakeholders’ groups when compared with company A3. In conclusion, the planning view has gained wide acceptance for Taiwanese companies wishing to successfully achieve strategy formulation, but implementation shows insufficiencies. Therefore, this research proposes the six-views model for complementing the lack of a planning view and expands existent theory of the planning view, highlighting the “people” for implementing strategy, especially as related to Taiwanese companies. The roots theory is based on both the theoretical reasoning and empirical evidence, that the analysis of the six-views should play a major role in promoting effective strategic management. The research findings are discussed and recommendations for further research are also proposed.
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Masana, Felipe. "Synthesising business process management maturity models: Their anatomy and assessment." Thesis, Queensland University of Technology, 2021. https://eprints.qut.edu.au/211476/1/Felipe_Masana%20Sepulveda_Thesis.pdf.
Full textAbstract:
Business Process Management (BPM) maturity models are tools that help organizations in determining the capabilities required to progress in their BPM ambitions. However, the disparity of key components across different maturity models and lack of assessment tools to gauge maturity, limits the applicability of the models. Following Design Science Research and Content Analysis methods, this research presents two artifacts to address these issues: (i) a meta-model that captures the structure of BPM maturity models and (ii) a maturity grid for BPM Strategic-Alignment capabilities as an example of a ‘ready to use’ assessment tool to measure BPM maturity in organizations.
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Elijah, J. J. "A strategic financial planning model." Thesis, Stellenbosch : Stellenbosch University, 2000. http://hdl.handle.net/10019.1/49669.
Full textAbstract:
Thesis (MBA)--Stellenbosch University, 2000.<br>ENGLISH ABSTRACT: This report contains a strategic management model to assess the impact on the EVA тм
of the individual business units and the consolidated group total of a Company, when
manipulating any of the key business drivers. The model has been designed to deliver
a solution to the end-user that is simple to operate and presents graphical outputs to
enhance understanding and interpretation. The sensitivity analysis, the EVA тм tree and
the financial statements are presented in Excel.
A simulation technique is used to forecast NOPAT values from a set of key drivers. The
theories used to construct the model are explained and a hypothetical example is
provided. The appendices also provide the concept of EVA тм, simulation techniques,
list of assumptions and model instructions. The report is comprehensive enough to
allow the reader to develop, implement and test a model of this nature. Opportunities
for further research are also provided.<br>AFRIKAANSE OPSOMMING: Hierdie studie bevat 'n strategiese bestuursmodel om die impak van individuele
besigheidseenhede op ekonomiese waardetoevoeging (Engels: EVA тм) en die
gekonsolideerde groeptotaal van 'n maatskappy, wanneer enige een van die sleutel
besigheidsdrywers gemanipuleer word, te bepaal. Die model is ontwerp om 'n
eenvoudige oplossing vir die eindgebruiker te verskaf en verskaf grafiese uiteensettings
om verstaanbaarheid en interpretasie te vergemaklik. Die sensitiwiteitsanalise,
ekonomiese waardetoevoegingsontleding en die finansiële state word in Excel
weergee.
'n Simulasie tegniek is gebruik om NOPAT waardes van 'n stel sleutel drywers te
voorspel. Die teorieë wat gebruik is om die model saam te stel, word aan die hand van
'n hipotetiese voorbeeld wat voorsien word, verduidelik. Die aanhangsels voorsien die
konsep EVA тм, simulasie tegnieke, 'n lys van aannames en instruksies vir die model.
Die verslag is volledig genoeg om die leser in staat te stel om 'n model van hierdie aard
te ontwikkel, te toets en te implementer. Voorstelle vir verdere navorsing word voorsien.
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Wessels, Heinrich H. "Knowledge based customer relationship management review and scoring model." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52908.
Full textAbstract:
Thesis (MBA)--Stellenbosch University, 2002.<br>ENGLISH ABSTRACT: Knowledge Based Customer Relationship Management (KB-CRM) is derived from
Customer Relationship Management (CRM) and Knowledge Management (KM) that
are two crucial components of today's enterprise business models. This report
explores the fact that the management of the knowledge in the enterprise and
customer relationship management is directly related to the success of the enterprise
and attempts to understand the meaning of KB-CRM, what the domains are, and
how to diagnose KB-CRM. Based on the research the following definition for KBCRM
is derived in the report:
To knowledge-enable the enterprise to provide personalised and integrated sales,
service and marketing processes to acquire new customers, retain the right existing
customers and to grow the relationships with existing customers at every touch point,
anytime and anywhere to add value to both the customer and the organisation.
The report contains a literature survey of CRM and KM, a discussion of each of the
KB-CRM domains (customer, strategy, process, people and technology) and a
proposed KB-CRM diagnostic tool, derived from further research, that is applied in a
proof on concept environment in the report.<br>AFRIKAANSE OPSOMMING: Kennis Gebaseerde Klante Verhoudings Bestuur (KG-KVB) is afgelei van Klante
Verhoudings Bestuur (KVB) en Kennis Bestuur (KB) wat twee belangrike
komponente van vandag se besigheids model uitmaak. In die studie verslag word
die feit dat die bestuur van kennis en klante verhoudings in die onderneming direk
verwant is aan die sukses van die onderneming behandel en word 'n poging
aangewend om die betekenis van KG-KVB te verstaan, wat die domeine daarvan is
en hoe KG-KVB gediagnoseer kan word in die onderneming.
Gebaseer op 'n literatuur studie word die volgende definisie van KG-KVB in die
verslag afgelei: Om die onderneming kennis-bevoegd te maak om persoonlike en
geintegreerde verkoops, diens en bemarkings prosesse te verskaf om nuwe klante
te kan verwerf, die regte bestaande klante te kan behou en om die verhouding met
bestaande en moontlike klante by elke aanrakings punt te groei op enige tyd of enige
plek om waarde toe te voeg vir die klant en vir die onderneming.
Die studie verslag bestaan uit 'n literatuur studie van KVB en KB, 'n bespreking van
die domeine van KG-KVB (die klant, strategie, prosesse, mense en tegnologie) en 'n
voorgestelde KG-KVB dianoserings instrument wat afgelei is uit verdere navorsing
en toegepas is in 'n "bewys-van-konsep" in die verslag.
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Macey, Shannon. "An integrated model for performance management based on ISO 9000 and business excellence models." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2001. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp04/MQ63538.pdf.
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Hongelin, Ira, and Johanna Jansson. "Business Models in the E-Commerce : Integrating Credit Risk Management to Business Models." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-205684.
Full textAbstract:
The development and complexity of the e-commerce sector has increased the demand forcompanies to grasp and develop their business models, as well their credit risk managementfunctions, in order be profitable and create value. This thesis examines how credit riskmanagement can be integrated in a business model, in terms of a customer value proposition,profit formula, key processes and key resources. Theories about business models state that abusiness model should give a holistic view of the company and how it operates. Features for asuccessful model should include functions that create value and increase competitiveness, as wellas generating valuable cost and risk structures to ensure the company’s profitability. The empiricaldata was collected through interviews and secondary data at Klarna, a company that operates withpayment solutions in the e-commerce, a market where the risk of credit losses is high and to haveproper credit risk functions is a necessity. The result revealed that credit risk management is afundamental part of a business model in the e-commerce, since effective credit risk managementfunctions ensure that the elements of a business model are functional and complement each other.The study further found that there are certain prominent functions in each one of the four elementsthat enable the integration of credit risk management in the business model.
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Gunestas, Murat. "An evidence management model for web services behavior." Fairfax, VA : George Mason University, 2009. http://hdl.handle.net/1920/5631.
Full textAbstract:
Thesis (Ph.D.)--George Mason University, 2009.<br>Vita: p. 167. Thesis director: Duminda Wijesekera. Submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in Information Technology. Title from PDF t.p. (viewed Nov. 11, 2009). Includes bibliographical references (p. 159-166). Also issued in print.
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Bucherer, Eva [Verfasser]. "Business Model Innovation – Guidelines for a Structured Approach / Eva Bucherer." Aachen : Shaker, 2011. http://d-nb.info/1098040899/34.
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Smirnov, Sergey [Verfasser], and Mathias [Akademischer Betreuer] Weske. "Business process model abstraction / Sergey Smirnov. Betreuer: Mathias Weske." Potsdam : Universitätsbibliothek der Universität Potsdam, 2012. http://d-nb.info/1024202690/34.
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Zhang, Wenqing. "Operational model with consumer behavior considerations." Thesis, McGill University, 2012. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=107768.
Full textAbstract:
In the consumer market, demand for a product is ultimately determined by the collective purchase decisions of consumers. Understanding the drivers and implications of consumer purchase behavior is often of pivotal importance for firms. This dissertation considers several operational models that incorporate consumer behavior. We study how operational decisions, such as pricing, advertising spending, and product variety, can be used as levers to manage consumer demand in order to boost firm profitability.First, we develop game theoretical models to analyze the effectiveness of advertising-related corporate social responsibility (CSR) practices in discouraging the consumption of unhealthy foods. Childhood obesity is one of the major concerns around the world often attributed to children's increased calorie consumption and lack of physical activity. As part of their CSR programs, several major food manufacturers have adopted advertising initiatives that limit the advertising of unhealthy food categories to children, based on the belief that less advertising would lead to less consumption in those food categories. However, food manufacturers usually distribute products to consumers through retailers, whose advertising is not bound by those initiative programs. This essay studies a Stackelberg competition in a supply chain where a manufacturer sells a single unhealthy food product to customers through a single retailer. We show that the effectiveness of advertising initiatives is critically dependent on the spillover effect and sensitivities of manufacturer advertising and retailer advertising, as well as on the power distribution between the manufacturer and the retailer in the supply chain. Put simply, an advertising initiative is usually more effective if the advertising level of the supply chain leader is restricted. Interestingly, we show that sales of an unhealthy food product can increase as an advertising initiative becomes more stringent.Second, we investigate whether and how a firm's optimal pricing and product variety decisions change with strategic, forward-looking consumer behavior. We consider a monopolist that sells vertically differentiated products. The monopolist decides on prices over time to maximize his profit from selling two products. Consumers weigh the expected payoffs of purchasing different products at different times, and decide when and where to purchase in order to maximize their individual surpluses. Our results show that, other than cost structure, strategic consumer behavior also plays an important role in determining the product variety. We conduct numerical experiments to illustrate our results and generate insights into the role of strategic customer behavior. Not surprisingly, we see that strategic customer behavior decreases the firm's profits. Interestingly, we show that sometimes firms strategically commit to static pricing policies, and systematically vary their product portfolio over time. Our work differs from much of the existing work on product variety by explicitly modelling consumer purchase decisions over time, and by illustrating that a static product portfolio is not necessarily sub-optimal and can lead to a significant profit increase.<br>Dans le marché de la consommation, la demande pour un produit est finalement déterminée par les décisions d'achat collectif des consommateurs. Comprendre les pilotes et les implications du comportement d'achat du consommateur est souvent d'une importance cruciale pour les entreprises. Cette thèse examine plusieurs modèles opérationnels qui intègrent le comportement des consommateurs. Nous étudions comment les décisions opérationnelles, comme la tarification, les dépenses de publicité, et la variété des produits, peuvent être utilisées comme leviers pour gérer la demande des consommateurs afin de stimuler la rentabilité de l'entreprise.Tout d'abord, nous développons des modèles théoriques de jeu pour analyser l'efficacité de la publicité liée responsabilité sociale des entreprises (RSE) pour décourager la consommation d'aliments malsains. L'obésité infantile est l'une des préoccupations majeures dans le monde souvent attribuée à la consommation calorique des enfants et du manque d'activité physique. Dans le cadre de leurs programmes de RSE, plusieurs fabricants de produits alimentaires majeurs ont adopté des initiatives publicitaires qui limitent la publicité sur les catégories d'aliments malsains auprès des enfants, basée sur la croyance que si on emploie moins de publicité, il y aura moins de consommation des produits alimentaires malsains. Cependant, vu que il y a plusieurs détaillants qui n'ont pas adoptés on appuyer les initiatives de réduire la publicité des aliments malsains, ces détaillants pour suivent lui ventes sans limites. Cet recherche étudie une concurrence de Stackelberg dans une chaîne d'approvisionnement où un fabricant vend un produit alimentaire unique malsain aux clients grâce à un seul détaillant. Nous montrons que l'efficacité des initiatives de publicité dépend de façon critique sur l'effet de débordement et les sensibilités de la publicité et la publicité du fabricant détaillant, ainsi que sur la répartition de puissance entre le fabricant et le détaillant dans la chaîne d'approvisionnement. Plus simplement, une initiative publicitaire est généralement plus efficace si le niveau de publicité sur leader chaîne d'approvisionnement est limité. Fait intéressant, nous montrent que les ventes d'un produit alimentaire malsain peut augmenter à mesure que l'initiative de la publicité devient plus rigoureux.Deuxièmement, nous étudions si et comment une tarification optimale d'une entreprise et la variété des produits décisions stratégiques changent avec, le comportement des consommateurs prospectifs. Nous considérons un monopole qui vend des produits différenciés verticalement. Le monopoleur décide sur les prix au fil du temps afin de maximiser son profit de la vente de deux produits. Les consommateurs pèsent les gains attendus de l'achat de produits différents à des moments différents, et de décider quand et où acheter en vue de maximiser leur surplus individuels. Nos résultats montrent que, autre que la structure de coûts, le comportement des consommateurs stratégiques joue également un rôle important dans la détermination de la variété des produits. Nous menons des expériences numériques pour illustrer nos résultats et de générer un aperçu du rôle du comportement des clients stratégiques. Sans surprise, nous constatons que le comportement des clients stratégiques diminue les profits de l'entreprise. Fait intéressant, nous montrons que parfois les entreprises s'engagent de façon stratégique aux politiques de prix statiques, et systématiquement varier leur portefeuille de produits au fil du temps. Notre travail se distingue de la plupart des travaux existants sur la variété des produit par modélisation explicite des décisions d'achat des consommateurs au fil du temps, et en illustrant que le portefeuille de produit statique ne sont pas nécessairement sous-optimale et peut conduire à une augmentation de profits importants.
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Fang, Xiao. "Knowledge refreshing: Model, heuristics and applications." Diss., The University of Arizona, 2003. http://hdl.handle.net/10150/289930.
Full textAbstract:
With the wide application of information technology in organizations, especially the rapid growth of E-Business, masses of data have been accumulated. Knowledge Discovery in Databases (KDD) gives organizations the tools to sift through vast data stores to extract knowledge supporting organizational decision making. Most of the KDD research has assumed that data is static and focused on either efficiency improvement of the KDD process (e.g., designing more efficient KDD algorithms) or business applications of KDD. However, data is dynamic in reality (i.e., new data continuously added in). Knowledge discovered using KDD becomes obsolete rapidly, as the discovered knowledge only reflects the status of its dynamic data source when running KDD. Newly added data could bring in new knowledge or invalidate some discovered knowledge. To support effective decision making, knowledge discovered using KDD needs to be updated along with its dynamic data source. In this dissertation, we research on knowledge refreshing, which we define as the process to keep knowledge discovered using KDD up-to-date with its dynamic data source. We propose an analytical model based on the theory of Markov decision process, solutions and heuristics for the knowledge refreshing problem. We also research on how to apply KDD to such application areas as intelligent web portal design and network content management. The knowledge refreshing research identifies and solves a fundamental and general problem appearing in all KDD applications; while the applied KDD research provides a test environment for solutions resulted from the knowledge refreshing research.
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Slobodník, Tomáš. "Implementace CMM při posuzování kvality business procesů." Master's thesis, Vysoké učení technické v Brně. Fakulta informačních technologií, 2012. http://www.nusl.cz/ntk/nusl-236561.
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The paper examines the characteristics of quality management, business process management and process maturity models. Presents a prototype of web-based tool to support the implementation of CMMI for Services, its concept, implementation and application in the selected company. It analyzes the main activities of the company and suggests improvements in accordance with the CMMI model.
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Olsson, Rickard. "Portfolio management under transaction costs : model development and Swedish evidence /." Doctoral thesis, Umeå : Umeå School of Business, Umeå University, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-632.
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Hee, Tan Jing. "Management work in Singapore : developing a factor model." Thesis, Brunel University, 1994. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.359886.
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Zantout, Hind. "Intelligent document management through enrichment : a conceptual model." Thesis, Kingston University, 2000. http://eprints.kingston.ac.uk/20669/.
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With ever more enterprises holding most of their text documents electronically, this research considers the implications that follow and the opportunities that are created by this situation. It introduces the notion of intelligent document management through enrichment as a novel interpretation of the Push Technology paradigm and develops a conceptual model for a software assistant that can carry out this enrichment task. Such an Intelligent Document Enriching Assistant, IDEA, will perform simple reasoning to retrieve, automatically, previously stored text documents which are relevant to the task at hand. However, before such an assistant can actually be implemented, the underlying concepts, which are taken from a range of topics on which such an IDEA is founded, have to be researched and assembled. This is what is of concern here, namely the analysis of the background on which the IDEA is based, together with the development of its conceptual model. The implementation of this knowledge-based component does not form part of this work. The semantic content of the text document needs to be captured using a representation that is richer than simple key words, and is based on Speech Act Theory. For the development of the conceptual model for the IDEA, the CommonKADS method is used. The main deliverable of this method is the model of expertise, which describes the knowledge, and the reasoning capabilities needed to carry out the required enrichment task. The generic enrichment problem solving method is also developed. The underlying domain knowledge is taken from a Sales and Marketing scenario. This research answers the call for good practice in Knowledge Management that requires the development of new knowledge, making accessible new and existing knowledge, and distributing and combining knowledge. The IDEA is an example of how intelligence, through the provision of relevant information, can be realised within this context.
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Phan, Dien Dean. "Information systems project management: An integrated resource planning perspective model." Diss., The University of Arizona, 1990. http://hdl.handle.net/10150/185063.
Full textAbstract:
A major goal of information systems management is to improve the efficiency of the software development process. However, the history of software development is filled with failures, late deliveries, cost overruns, and user dissatisfaction. Ongoing efforts are being made to enhance the processes and techniques used in the management of software projects, but despite the gains that have been made in the past decade, we still lack an understanding of the modern software development process, especially in the area of management and control of environmental resource dependence. The objective of this research has been to study and model the general management strategies, processes, and techniques used in managing software projects from a resource dependence perspective. A survey of the literature and a survey of computer professionals were conducted to gain insight into the problems and opportunities in managing software development projects. Based on the literature and the survey findings, an integrated model for software project management was developed. This model was tested against data collected from a large software development project at a major corporation. Software project management trends were further explored by reviewing the latest development in software project management tools. From the findings of the model test and the review of software tools, a set of opportunities for future research in software project management were suggested.
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Disho, Luka. "Using the CAPIE model to facilitate change : a critical review." Thesis, Stellenbosch : Stellenbosch University, 2005. http://hdl.handle.net/10019.1/50541.
Full textAbstract:
Thesis (MBA)--Stellenbosch University, 2005.<br>The business environment is always changing and it is characterised by
turbulence and uncertainty. This changing environment will force the businesses
to respond in one way or the other and alter their strategies and operations to
accordingly to remain competitive. Making some alterations to these strategies
and operations means bringing about change to the organisation. As it will be
seen in the rest of this study, managing change is a complex, complicated, time
consuming and expensive exercise.
Managing and leading change requires commitment, patience, passion,
dedication, and top leadership support. It involves an insightful analysis of the
status quo from which to start building for the envisioned end future state. The
change agents must ensure that they keep everybody on board posted about
change. Pervasive leadership must be present to corroborate the change
process.
Because change happens through people, a full comprehension of the human
aspect of change especially the human response to change need not be
overemphasised. This aspect cuts across the entire change process right from
the beginning until the end of change project. The other overarching thing is the
fact that change programme must be in place to ensure implementation, hence
successful change. This programme outlines the roles and responsibilities of
those involved in the change process.
This study has looked at the CAPlE model for facilitating change. The model
envelopes all the critical elements of the change programme and process, which
the change agents should take cognisance of. The model serves as a guide to
successful management, facilitation and implementation of change.
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Vokál, Pavel. "Strategická analýza International School of Business and Management." Master's thesis, Vysoká škola ekonomická v Praze, 2008. http://www.nusl.cz/ntk/nusl-4056.
Full textAbstract:
The aim of the thesis is to make a strategic analysis of the newly opened private school by University of Economics, Prague. For analysis of external environment is used PEST model and Porter's model of Five Competitive Forces. Special attention is paid to description of Czech-MBA-schools market. Internal environment is described by analysis of company's resources. Outputs from partial analyses are summarised in SWOT analysis. SWOT analysis serves than for formulation of strategic recommendation to ISBM.
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Lategan, Neil. "Epirismm: an enterprise information risk management model." Thesis, Nelson Mandela Metropolitan University, 2006. http://hdl.handle.net/10948/541.
Full textAbstract:
Today, information is considered a commodity and no enterprise can operate without it. Indeed, the information and the supporting technology are pivotal in all enterprises. However, a major problem being experienced in the business environment is that enterprise risk cannot be managed effectively because business and information-related risk are not congruently aligned with risk management terminology and practices. The business environment and information technology are bound together by information. For this reason, it is imperative that risk management is synergised in the business, ICT (Information and Communication Technology) and information environments. A thorough, all inclusive, risk analysis exercise needs to be conducted in business and supporting environments in order to develop an effective internal control system. Such an internal control system should reduce the exposure of risk and aid the safeguarding of assets. Indeed, in today’s so-called information age, where business processes integrate the business and ICT environments, it is imperative that a unary internal control system be established, based on a holistic risk management exercise. To ensure that the enterprise, information and ICT environments operate free of the risks that threaten them, the risks should be properly governed. A model, EPiRISMM (Enterprise Information Risk Management Model) is proposed that offers to combine risk management practices from an ICT, information, governance, and enterprise perspective because there are so many overlapping aspects inherent in them. EPiRISMM combines various well-known standards and frameworks into one coherent model. By employing EPiRISMM, an enterprise will be able to eliminate the traditional segmented approach of the ICT department and thus eliminate any previous discontinuity in risk management practices.
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Moole, Bhaskara Reddy. "A probabilistic multidimensional data model and its applications in business management." ScholarWorks, 2005. http://scholarworks.waldenu.edu/dilley/15.
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This dissertation develops a conceptual data model that can efficiently handle huge volumes of data containing uncertainty and are subject to frequent changes. This model can be used to build Decision Support Systems to improve decision-making process. Business intelligence and decision-making in today's business world require extensive use of huge volumes of data. Real world data contain uncertainty and change over time. Business leaders should have access to Decision Support Systems that can efficiently handle voluminous data, uncertainty, and modifications to uncertain data. Database product vendors provide several extensions and features to support these requirements; however, these extensions lack support of standard conceptual models. Standardization generally creates more competition and leads to lower prices and improved standards of living. Results from this study could become a data model standard in the area of applied decisions sciences.
The conceptual data model developed in this dissertation uses a mathematical concept based on set theory, probability axioms, and the Bayesian framework. Conceptual data model, algebra to manipulate data, a framework and an algorithm to modify the data are presented. The data modification algorithm is analyzed for time and space efficiency. Formal mathematical proof is provided to support identified properties of model, algebra, and the modification framework. Decision-making ability of this model was investigated using sample data. Advantages of this model and improvements in inventory management through its application are described. Comparison and contrast between this model and Bayesian belief networks are presented. Finally, scope and topics for further research are described.
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Zheng, Xiaoping S. M. Sloan School of Management. ""Platform of Platform" business model for corporate training in China." Thesis, Massachusetts Institute of Technology, 2017. http://hdl.handle.net/1721.1/111451.
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Thesis: S.M. in Management Studies, Massachusetts Institute of Technology, Sloan School of Management, 2017.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (pages 49-50).<br>With the advent and fast development of science and technology, especially that of the internet, enterprises in the 211 century are facing the most severe competition in the human history, and meanwhile are witnessing numerous new opportunities. Products and services are being wed out and created every day. In such an environment, every enterprise must clearly understand its core business strategies, and identify the core competencies needed by its organization to support such strategies. The core competencies of an organization are embodied by every individual employee at different function and position, and need to be systematically planned and developed. While in the past only big companies could afford to build up sophisticated internal training systems, the development of online education technology has made it possible for companies of all sizes to leverage the abundant external resources to meet the companies' training needs, with higher quality and at lower costs. This thesis analyzed the ongoing changes in the macro environment relevant to the enterprise competition, revealed the indication of such changes to the overall corporate training strategies, reviewed the traditional resources for corporate training in China, explored the emerging new resources for corporate training based on online education technology, and in the end discussed the possibility of a new business model for an external vendor to provide integrated customized solutions to the enterprises for their corporate training. The research methodology used for this thesis mainly includes document review and primary market research interview.<br>by Xiaoping Zheng.<br>S.M. in Management Studies
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Burger, Naomi Magdalena. "A model for the implementation of customer relationship management systems." Thesis, Stellenbosch : Stellenbosch University, 2005. http://hdl.handle.net/10019.1/50254.
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Thesis (MBA)--Stellenbosch University, 2005.<br>ENGLISH ABSTRACT: Customer relationship management (CRM) is perceived as critical to the longterm
success of any organisation, since CRM could be developed into a core
competence providing a competitive advantage. Although the importance of
CRM is recognised worldwide, most implementations of CRM systems fail to
achieve their goals. Trends show that CRM success is still the exception and
not the rule.
The main objective of this study is to examine the value and characteristics of
CRM systems and determine the most common factors that impact on the
success of CRM systems implementations.
CRM is a business strategy that integrates people, processes and technology,
and places the customer at the core of the business. CRM aims to increase
business performance and enhance customer value by increasing customer
retention, acquisition, satisfaction and loyalty resulting in increased revenue
and profitability. The study found that the implementation of CRM systems
involves a completely new way of doing business. The major problems
experienced in the implementation of CRM systems are identified as change
management problems and too much emphasis on technology.
The study paints out that technology alone will not guarantee the success of
CRM systems implementations, since CRM systems are not so much about
technology but more about people and business processes. It is
recommended that more emphasis should be placed on cultural and
behavioural change in the business environment by focusing on the
management of change of the people using CRM systems.
A CRM systems implementation model based on previous studies and
literature relating to CRM has been developed in the South African context.
This model is derived from the Gartner model, the customer management
assessment tool and different readiness approaches for CRM systems
implementations. The study concludes· with the development of a measuring
instrument for the implementation of CRM systems.<br>AFRIKAANSE OPSOMMING: Die persepsie is dat klienteverhoudingebestuur (KVB) krities tot die
langtermyn sukses van enige organisasie is, aangesien KVB ontwikkel kan
word in 'n kernvaardigheid wat 'n kompeterende voordeel verskaf. Alhoewel
die belangrikheid van KVB wereldwyd erken word, misluk die meeste KVB
implementerings om hulle doelwitte te bereik. Tendense toon dat KVB sukses
steeds die uitsondering en nie die reel is nie.
Die doel van die studie is om die waarde en eienskappe van KVB stelsels te
ondersoek en om die mees algemene faktore wat 'n impak op die sukses van
KVB stelsels implementerings het, te bepaal.
KVB is 'n besigheidstrategie wat mense, prosesse en tegnologie integreer en
kliente as die kern van die besigheid beskou. KVB het ten doel om die
werkverrigting van die besigheid en die waarde vir die klient te verhoog deur
verbetering van die retensie, werwing, tevredenheid en lojaliteit van kliente,
wat 'n verhoogde inkomste en winsgewendheid tot gevolg het. Die studie het
gevind dat 'n KVB stelsel 'n totale nuwe manier van besigheid behels. Die
belangrikste probleme wat met die implementering van KVB stelsels
ondervind word, is geidentifiseer as veranderingsbestuursprobleme en te veel
klem op tegnologie.
Die studie het ook aangetoon dat tegnologie alleen nie die sukses van KVB
stelsels implementerings sal waarborg nie, omdat KVB stelsels nie soseer om
tegnologie gaan nie, maar meer om mense en besigheidsprosesse. Dit word
aanbeveel dat meer klem op kulturele en gedragsveranderinge in die
besigheidsomgewing geplaas moet word deur te fokus op die bestuur van
verandering van die mense wat KVB stelsels gebruik.
'n KVB stelsels implementeringsmodel gebaseer op vorige KVB verwante
studies en literatuur, is in die Suid-Alrikaanse konteks ontwikkel. Hierdie
model is afgelei van die Gartner model, die klientebestuur
assesseringshulpmiddel en verskillende gereedheidsbenaderinge vir KVB
stelsels implementerings. Die studie sluit af met die ontwikkeling van 'n
meetinstrument vir die implementering van KVB stelsels.
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Maloba, Ngako Daniel. "Outsourcing : a business model to improve municipal service delivery." Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/6173.
Full textAbstract:
Thesis (MBA (Business Management))--Stellenbosch University, 2008.<br>ENGLISH ABSTRACT: This study report concerns service delivery issues at municipal level which have emerged as areas of critical concern as far as they affect consumers of municipal services, interest groups and government as a whole. Background to investigation. The need to investigate the service delivery challenges at municipal level arose out of multiple newspaper reports reflecting on lack of satisfaction from end-users and authorities regarding quality of delivery. Organizations such as South African Local Government Association (SALGA) and South African National Civic Organization have both commissioned assessment of municipal service delivery performances, and the reports drafted thereof were both critical and unimpressive. Based on these reports, the author recognized the need to investigate the reasons for poor service delivery and to test the idea of adopting outsourcing as a complementary mechanism to the delivery of services that are currently being employed. Procedure used. The information gathering for this investigation was done by means of structured interviews with municipal managers and senior officials in the administration. Provinces which were covered in the study include Limpopo, Gauteng, and North West. Although it was desirable to include more provinces in the study, it was however not feasible owing to limited resources available. Related literature was examined to further enhance insight in the subject and also to search for added potential solutions to the service delivery problem. Results of investigation. The findings reveal that primary barriers to quality service delivery are lack of sufficient municipal capacity; shortage of skilled workers; budgetary constraints; lack of effective management systems to ensure that, when a service is sourced from outside, competent service providers are appointed and their performance satisfy and exceed expectation and requirements. The root causes to these service delivery challenges are, among other things, a consequence of economic development which stimulates demand for skilled workers in the private sectors, and limited resources in the coffers of government. To compound the challenges, municipalities are unable to attract, develop and retain the quantities and qualities of skilled workers they need, owing to the uncompetitive pay packages they offer. Literature has revealed that legislature, in the form of Municipal Systems Act, make provision for municipalities to explore service delivery mechanisms in order to supplement internal means (Municipal Systems Act, 32 of 2000). Conclusion. From the results and findings the following conclusions can be drawn: Owing to the present demand for service delivery and the inability of municipalities to build sufficient internal capacity, alternative mechanisms such as outsourcing, must be explored and employed. In addition, there is, however, a great need for management systems and structures to be established or upgraded to ensure that mileage from external service providers is maximized. Recommendation. Following the results of the investigation and the conclusion made, the following actions can be recommended: • Assess service delivery capabilities and identify gaps. • Establish service needs and requirements that can be sourced externally. • Set up robust management systems and support structures to ensure that outsourcing initiatives are guaranteed to be successful.<br>AFRIKAANSE OPSOMMING: Hierdie studieverslag het betrekking op munisipale diensleweringskwessies - 'n gebied wat sorgwekkende afmetings aanneem in die opsig dat verbruikers van munisipale dienste, belangegroepe en die regering as 'n geheel daardeur geraak word. Agtergrond van die ondersoek. Die behoefte aan 'n ondersoek na die uitdagings ten opsigte van dienslewering op munisipale vlak spruit uit verskeie koerantberigte wat die gebrek aan tevredenheid van eindgebruikers en owerhede aangaande die gehalte van dienslewering reflekteer. Organisasies soos die Suid-Afrikaanse Vereniging vir Plaaslike Regerings (SALGA) en die South African National Civic Organisation het beide die assessering van munisipale diensleweringsprestasies gelas. Die verslae wat hierna opgestel is, was krities en onindrukwekkend. Die outeur het, gebaseer op hierdie verslae, twee behoeftes geeien: die behoefte aan 'n ondersoek na die redes vir die swak diensverskaffing geeien, en die behoefte aan die uitkontraktering, soos wat tans aangewend word, as 'n aanvullende meganisme tot dienslewering. Die prosedure wat gevolg is. Die insameling van inligting vir hierdie ondersoek is gedoen deur gestruktureerde onderhoude met munisipale bestuurders en senior amptenare in die administrasie. Provinsies wat by die ondersoek betrek is, is Limpopo, Gauteng en Noordwes. Alhoewel dit wenslik is om meer provinsies in te sluit, was dit weens beperkte beskikbaarheid van hulpbronne nie uitvoerbaar nie. Verwante literatuur is geraadpleeg om verdere insig in die onderwerp te verkry en ook om bykomende moontlike oplossings te vind vir die probleem van dienslewering. Resultaat van die ondersoek. Die bevindinge dui daarop dat die primere struikelblokke in die pad van gehalte dienslewering die volgende is: gebrek aan munisipale bekwaamheid, tekort aan geskoolde werkers, beperkte begrotings, en 'n gebrek aan effektiewe bestuursisteme wat kan verseker dat, indien 'n diens uitgekontrakteer word, bekwame diensverskaffers aangestel word en dat hulle werksverrigting bevredigend is en verwagtinge en vereistes oortref. Die grondoorsaak vir hierdie uitdagings in dienslewering is o.a. die gevolg van ekonomiese ontwikkeling wat die aanvraag na geskoolde werkers in die privaatsektor stimuleer en hulpbronne in die staatskas beperk. Wat die uitdaging verder vergroot, is dat munisipaliteite, as gevolg van die onkompelerende besoldigingspakkette wal hulle aanbied, nie in staat is om die kwantiteit of kwaliteit geskoolde werkers wat hulle benodig te trek, ontwikkel of te behou nie. Literatuur het aan die lig gebring dat wetgewing, in die vorm van die Wet op Munisipale Rade, voorsiening daarvoor maak dat munisipaliteite diensverskaffingsmeganismes ondersoek ten einde interne vermoens aan te vul. Gevolgtrekking. Die volgende gevolgtrekkings kan afgelei word uit die resultate en bevindinge van die ondersoek: Te wyte aan die huidige aanvraag vir dienslewering en die onvermoe van munisipaliteite om voldoende interne bekwaamheid op te bou moet alternatiewe meganismes soos uitkontraktering ondersoek en aangewend word. Daar is egter ook 'n dringende behoefte dat bestuursisteme gevestig of opgegradeer word ten einde te verseker dat maksimale insette verkry word van eksterne diensverskaffers. Aanbevelings. Die volgende optrede word aanbeveel na aanleiding van die uitkoms van die ondersoek en die gevolgtrekking waartoe gekom is: • Assesseer die geskiktheid van dienslewering en identifiseer die leemtes. • Stel vas watter diensbehoeftes en -vereistes suksesvol uitgekontrakteer kan word . • Vestig kragtige bestuur- en ondersteuningsisteme om te verseker dat uitkontrakteringsinisiatiewe gewaarborg is om suksesvol te wees.
42
Mullen, Helen. "Business model change : a case study of independent videogame development firms and their transition from the 'work-for-hire' model." Thesis, University of Glasgow, 2018. http://theses.gla.ac.uk/8936/.
Full textAbstract:
The aim of the study was to better understand the business model change process at the firm level with specific reference to small firms, an area that remains under researched. Business model change drivers, constraints and facilitators were examined in the context of small, independent videogame development firms. The videogame industry is a fast-moving, global industry with entrepreneurial characteristics and a notable number of small and micro firms involved in games development. Such firms have traditionally operated using a contractor-based, ‘work-for-hire’ business model. This is characterised by project-based activities, little or no proprietary intellectual property, a weak financial model, and limited possibilities to build value into the firm. In recent years, new market and technology-related opportunities have emerged for such firms to change to a higher value model that incorporates proprietary intellectual property ownership, an ‘IP’ model. However despite the attraction of this model, and support from industry and policymakers, the successful change from work-for-hire has been limited thereby restricting both firm and industry development. Understanding the rationale for this can contribute to the business model change literature and inform videogame industry policy. This was an empirical study incorporating an exploratory, inductive approach with an embedded single case design that focused on independent videogame development firms and four business model change routes. Qualitative, longitudinal data were collected via 37 semi-structured interviews with purposefully selected entrepreneurs and industry experts; personal observations from interviews and 13 industry events in the UK and abroad; and documentation analysis of firm and industry data. The key findings indicated that: (i) business model change drivers were internal and external in nature with the entrepreneur’s preferences and the business model characteristics being dominant; (ii) certain business model change constraints influenced the composition, timing and success of business model change but were rarely preventative at business model adoption; (iii) the change process was opportunistic, ad hoc and facilitated by experimentation, finance, parallel models and a supportive firm and external environment; and (iv) parallel models were a critical part of business model change. For industry the study indicated that: (i) the IP model opportunity is questionable for many firms; (ii) the work-for-hire and combination models were prevalent but underrated; and (iii) innovation at the business model component may be a more appropriate way for videogame development firms to gain value.
43
Petersen, Katherine M. "Disaster preparedness and recovery for museums : a business recovery model /." View online, 2006. http://ecommons.txstate.edu/arp/118/.
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44
Sifunda, Pindiwe. "The development of a business model for the national intellectual property management office." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/974.
Full textAbstract:
Thesis (MBA (Business Management))--University of Stellenbosch, 2009.<br>ENGLISH ABSTRACT: Many countries recognise the importance of realising economic growth through the exploitation of research outputs culminating from publicly financed institutions. At the forefront of these countries is the United States of America which has seen increased commercialisation efforts made by its universities since the passing of its Intellectual Property (IP) legislation, the Bayh-Dole Act in the 1980s. The Act assigned IP rights to public institutions. Most countries have since followed suit and SA is likewise in the process of adopting similar legislation, namely the Intellectual Property Rights Bill (IPR Bill).
The Department of Science and Technology (DST), which is responsible for growing the knowledge base of the country, guided by the National R&D Strategy adopted in 2002, has developed a framework for IP rights emanating from publicly financed research. This will form the basis for IPR legislation, which is currently under review by Parliament. The legislation is similar to that adopted in the USA, with due consideration for local content. It also assigns IP rights emanating from publicly financed research to the recipient entities, that is, public institutions and small businesses. The legislation aims to stimulate inter alia a culture of patenting by public institutions. This has the potential to increase the commercialisation of these research outputs, as evidenced in other countries.
The abovementioned legislation refers to the establishment of a national agency, the National IP Management Office (NIPMO), which will have the responsibility of undertaking the administrative function set out in the legislation. This paper investigates a business model, as well as an institutional framework for NIPMO, taking into account the challenges of IP management in SA and abroad.
Desktop research was carried out for a better understanding of the status quo in the IP management landscape, both locally and abroad. This was followed by primary research by means of interviews in order to gain insight into the nature of local IP management offices, the challenges they are faced with and also the expectations of the planned National IP Management Office.
The literature survey indicated that many countries have come to realise the importance of developing their economies through exploitation of publicly financed research outputs. Most countries have since adopted IPR legislation to enable public research institutions to manage their IP, and commercialise their research outputs. There are still challenges faced by this system, which are similar across countries. These range from the financing required for the management and running of these office, limited capacity, and also traditional mindsets of researchers in putting greater value on publications than on patents.
Exploiting the information gathered, an environmental analysis in the form of SWOT and stakeholder analyses was carried out, which culminated in the development of a business model and a governance model.
Some of the key recommendations that have been made in this study include the following: NIPMO should follow the proposed business model which outlines the different number of expertise and services that should be provided to ensure the sustainable administering of the IPR legislation. In order to be able to provide a much needed service and be accessible to the institutional technology transfer offices (TTOs), NIPMO should set up provincial offices to better assist the under-capacitated TTOs, as well as institutions without TTOs.
As skills are being developed in the area of IP Management, it should be considered to roll-out these regional offices incrementally, starting with areas that are in most need of these services, namely Kwa-Zulu Natal and the Eastern Cape. NIPMO should play a major role in monitoring and evaluating the implementation and the impact of the new legislation on the innovativeness of the country’s research environment.<br>AFRIKAANSE OPSOMMING: Baie lande besef die belangrikheid van die verwesenliking van ekonomiese groei deur die benutting van navorsingsuitsette wat van staatsgefinansierde instellings afkomstig is. Die Verenigde State van Amerika (VSA) is aan die voorpunt van hierdie lande, met toenemende kommersialisering deur hierdie land se universiteite sedert die wetgewing oor Intellektuele Eiendom (IE) by wyse van die Bayh-Dole-wet in die 1980’s goedgekeur is. Hierdie wet het IE-regte aan regeringsinstellings toegeken. Die meeste lande het hierdie voorbeeld gevolg, en ook Suid-Afrika is tans besig om soortgelyke wetgewing goed te keur, naamlik die Wetsontwerp op Intellektuele Eiendomsregte (IER-wetsontwerp).
Die Departement van Wetenskap en Tegnologie (DWT), wat verantwoordelik is vir die uitbreiding van die land se kennisbasis en deur die Nasionale Navorsings- en Ontwikkelingstrategie wat in 2002 goedgekeur is, gerig word, het ’n raamwerk vir IE-regte wat uit staatsgefinansierde navorsing afkomstig is, ontwikkel. Dít sal die grondslag vorm van IER-wetgewing en die IER-wetsontwerp, wat tans deur die Parlement in hersiening geneem word. Die wetgewing stem ooreen met dít wat in die VSA goedgekeur is, en skenk behoorlike oorweging aan plaaslike inhoud. Dit ken ook IE-regte wat uit staatsgefinansierde navorsing afkomstig is, aan die ontvangerentiteite, naamlik staatsinstellings en klein besighede, toe. Die wetgewing is daarop gemik om onder andere ’n kultuur van patentering deur staatsinstellings te stimuleer. Dit bied die moontlikheid van verhoogde kommersialisering van hierdie navorsingsuitsette, soos in ander lande aangetoon.
Die bogenoemde wetgewing verwys na die stigting van ’n nasionale agentskap, die Nasionale IE-bestuurskantoor (NIMPO), wat daarvoor verantwoordelik sal wees om die administratiewe funksie, soos in die wetgewing gestipuleer, uit te voer. Hierdie tesis ondersoek ’n sakemodel asook ’n institusionele raamwerk vir NIPMO, wat die uitdagings van IE-bestuur in Suid-Afrika en in die buiteland in aanmerking neem.
Literatuur oor die onderwerp is ondersoek om beter begrip van die status quo in die terrein van IE-bestuur, sowel plaaslik as in die buiteland, te verkry. Hierna het primêre navorsing deur middel van onderhoude gevolg, ten einde insig in die aard van plaaslike IE-bestuurskantore, die uitdagings waarvoor hulle te staan kom en ook die verwagtinge van die beplande NIMPO te verkry.
Die literatuuroorsig het getoon dat baie lande die belangrikheid van die ontwikkeling van hul ekonomieë deur die benutting van staatsgefinansierde navorsingsuitsette besef. Die meeste lande het intussen IER-wetgewing goedgekeur ten einde staatsnavorsingsinstellings in staat te stel om hul IE te bestuur, en om hul navorsingsuitsette te kommersialiseer. Hierdie stelsel kom steeds voor uitdagings te staan, soos ook die geval in ander lande. Hierdie uitdagings wissel van die finansiering wat nodig is vir die bestuur en werking van hierdie kantore en beperkte kapasiteit tot ’n tradisionele ingesteldheid van navorsers om groter waarde op publikasies as op patente te plaas.
Op grond van die inligting wat ingesamel is, is ’n omgewingsontleding in die vorm van SWOT- en belanghebberontledings uitgevoer, wat tot die ontwikkeling van ’n sake- en ’n beheermodel gelei het.
Op grond van die ontledings is belangrike aanbevelings gemaak, wat die volgende insluit: NIPMO moet die voorgestelde sakemodel volg, wat die hoeveelheid kundigheid en dienste stipuleer wat nodig is om die volhoubare uitvoering van die IER-wetgewing te verseker. Ten einde in staat te wees om ’n uiters noodsaaklike diens te verskaf en vir die institusionele tegnologie-oordragkantore (TOK’s) toeganklik te wees, moet NIPMO provinsiale kantore stig om TOK’s met ’n lae kapasiteit asook instellings sonder TOK’s beter te kan bystaan. Aangesien vaardighede in die veld van EI-bestuur nog ontwikkel word, moet oorweging daaraan geskenk word om hierdie streekskantore toenemend van stapel te laat loop deur te begin by gebiede wat hierdie dienste die nodigste het, soos Kwa-Zulu Natal en die Oos-Kaap. NIPMO moet ’n belangrike rol in die monitering en evaluering van die implementering en die impak van die nuwe wetgewing op die vernuwende aard van die land se navorsingsomgewing speel.
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Lhotan, Petr. "Business Intelligence v SCM." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-75684.
Full textAbstract:
The diploma thesis Business Intelligence in Supply Chain Management deals on the edge of IT and logistics with designing conceptual solution for BI in SCM. It covers specific needs of Supply-Chains, usage of BI in logistics, analyses the connection to the SCOR model developed by Supply-Chain Council, and designs & describes basic dimensions and relationships in the dimensional model. The primary goal is to create a general BI model solution that respects the specifics of various types of Supply-Chains in order to serve as a theoretical framework. The resulting model links to existing models designed for the Supply-Chain Management such as SCOR, Balanced Scorecard etc. To fulfil the primary goal first it is necessary to identify the specifics of various types of supply-chains, define BI use case and requirements in logistics; and by incorporating these parameters and SCOR model the BI model solution will emerge. The biggest contribution is the fulfilment of the primary goal - the creation of BI solution reference model for Supply-Chain with specific needs according to suppliers, manufacturers, distributors and retailers. With the help of this model it should be easier to coordinate, clarify goals, activities and relationships of methods used in the pre-analytical stage and implementation of the BI technologies in the Supply-Chains.
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Jasina, Tatia Simon. "A model for human capital valuation." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/70108.
Full textAbstract:
Thesis (MBA)--Stellenbosch University, 2004.<br>ENGLISH ABSTRACT: As the world's economic landscape undergoes a fundamental shift from
industrial economy in which plant and equipment are the core assets, to
the 'new' economy which places a high premium on people and intangible
assets traditional accounting systems are becoming less effective.
Intellectual Capital has become the indispensable component of corporate
value. The significant rise in the market-to-book ratio of listed companies is
testimonial of this fact.
By focusing on physical and cash assets, and remaining oblivious to
Intellectual Capital, conventional accounting methods are missing a very
crucial point. The exclusion of Intellectual Capital from financial
performance reports results in information deficiency for both internal and
external stakeholders of organizations.
Measurement and reporting of Intellectual Capital has thus become
imperative. However, it is the Human Capital component (of Intellectual
Capital) that should be the prime concern of business leaders and other
stakeholders. People are the true agents in business; all the other assets,
whether tangible or intangible, are the result of human actions and
ultimately depend on people for their continued existence. Measurement
and reporting of Human Capital is therefore of the essence.
Measurement of Human Capital is not simple and straightforward.
Development of methodologies for valuation of Human Capital is a
daunting challenge. In spite of its difficulty, measurement of Human
Capital has to be vigorously pursued; the stakes are just too high for the
challenge to be shunned.
This study proposes a system for valuation of Human Capital. "Valuation"
may conjure expectations of financial measurement; however, despite concerted efforts by the accounting profession, currency-based valuation
of people has received very little, if any, appreciation in industry.
The model put forward here, is a non-monetary Human Capital Index.<br>AFRIKAANSE OPSOMMING: Met die fundamentele verskuiwing van die ekonomiese landskap van die
wêreld, vanaf 'n industriële ekonomie met produksie-aanlegte en
toerusting as primêre bates, tot die nuwe ekonomie wat 'n hoë premie op
mense en ontasbare bates plaas, het konvensionele rekeningkundige
stelsels toenemend ondoeltreffend geraak.
Intellektuele kapitaal het 'n onontbeerlike onderdeel van korporatiewe
waarde geword. Die betekenisvolle premie wat die markwaarde bo die
batewaarde van genoteerde maatskappye geniet, lewer bewys van hierdie
tendens.
Deur te fokus op fisiese en monetêre bates, en nie intellektuele bates in ag
te neem nie , verontagsaam konvensionele rekeningkundige stelsels 'n
kern beginsel. Die uitsluiting van intellektuele kapitaal as deel van
prestasie verslagdoening lei tot 'n gebrekkige inligtingsbasis vir beide
interne en eksterne belangegroepe van die organisasie.
Meting van, en verslagdoening oor intellektuele kapitaal, het dus 'n
noodsaaklikheid geword. Dit is egter die menslike hulpbron komponent
van intellektuele kapitaal wat die primêre oorweging by sakeleiers en
ander belanghebbendes behoort te wees. Mense is die werklike rolspelers
in organisasies. AI die ander bates, tasbaar of ontasbaar, is die gevolg van
menslike aktiwiteit, en hang uiteindelik van mense af vir hul voortgesette
bestaan. Daarom is dit van die uiterste belang dat daar 'n proses is wat
menslike bates evalueer en verslag doen.
Die meting van menslike kapitaal is nie eenvoudig en voor die hand
liggend nie. Die ontwikkeling van metodes om menslike kapitaal te
assesseer is 'n besondere uitdaging. Ten spyte van die probleme moet die
assessering van menslike kapitaal daadwerklik nagestreef word; hierdie
saak is te belangrik om te ontwyk. Hierdie studie stel 'n model voor om waardebepaling van menslike kapitaal
te doen. So 'n waardebepaling mag verwagtinge van 'n finansiële
metingsbasis skep; tog, ten spyte van doelgerigte pogings deur die
rekeningkundige professie, het 'n monetêre waardebepaling van mense
weinig, indien enige, aanvaarding in die sakewêreld ontvang.
Die model wat hier voorgestel word, is 'n nie-monetêre menslike kapitaal
indeks.
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Chasalow, Lewis. "A MODEL OF ORGANIZATIONAL COMPETENCIES FOR BUSINESS INTELLIGENCE SUCCESS." VCU Scholars Compass, 2009. http://scholarscompass.vcu.edu/etd/1723.
Full textAbstract:
Business intelligence (BI) systems comprise one of the largest and fastest growing areas of IT expenditure in companies today. Companies’ experiences with deriving benefits from these systems are still mixed. One of the differences between BI and other types of information systems is that how BI systems are used, not just whether they are used, can have a major impact on the benefits derived. Therefore the characteristics of BI users and the organizations within which they work can have a disproportionate impact on the benefits derived from investments in BI. Organizational competence is one way to evaluate the characteristics of individuals and organizations relative to their ability to achieve organizational goals. This dissertation examines the characteristics of BI users and their organizations within the framework of organizational competences. Models representing those competences at both the individual and organizational level are presented. A combined competency model and resulting emerging competences are proposed that, if adopted, can improve the likelihood of organizations realizing benefits from their BI investments.
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Augenstein, Dominik [Verfasser], and A. [Akademischer Betreuer] Mädche. "Design Principles for Business Model Analytics Tools / Dominik Augenstein ; Betreuer: A. Mädche." Karlsruhe : KIT-Bibliothek, 2019. http://d-nb.info/1200471253/34.
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Nel, Bernardus Gerhardus. "Die oorweging van die lewensvatbaarheid van 'n kleinsake-onderneming in die praktyk : 'n konsepsuele model." Thesis, Stellenbosch : University of Stellenbosch, 1994. http://hdl.handle.net/10019.1/8581.
Full textAbstract:
Thesis (MBA)--University of Stellenbosch, 1994.<br>ENGLISH ABSTRACT: This research attempts to give an alternative conceptual model according to which potential
small business owners should construct market and financial viability studies for proposed
new small enterprises.
A study was made of the theoretical requirements prescribed for market and financial
viability. This theoretical requirements were compared to the extent in which data is
presented in practice to financial institutions to meet their own viability requirements.
Primary data was collected from the subsidiary companies of ABSA Bank and small business
owners in the Cape Peninsula.
The final analysis suggests that very few small business owners conduct thorough market
or financial viability studies during start up or during the different growth phases of their
businesses. They rely mostly on banks and other financial institutions for guidance.
A suggestion is made that financial institutions conduct their own research to determine
whether their requirements for market and financial viability are still viewed as realistic by
small business owners.<br>AFRIKAANSE OPSOMMING: Die navorsing poog om 'n alternatiewe konsepsuele model weer te gee waarvolgens
potensiele kleinsake-eienaars mark- en finansiele lewensvatbaarheidstudies vir voorgenome
nuwe klein ondememings behoort uit te voer.
'n Studie is van die voorgeskrewe teoretiese vereistes vir mark- en finansiele
lewensvatbaarheid gedoen. Hierdie teoretiese vereistes is vergelyk met die mate waartoe
sulke data wel deur kleinsakelui aan finansiele instansies aangebied word om aan hulle eie
lewensvatbaarheidvereistes te voldoen.
Primere data is versamel by die filiale van ABSA Bank en kleinsake-eienaars in die Kaapse
Skiereiland.
Die gevolgtrekking word gemaak dat baie min kleinsake-eienaars wel deeglike mark- en
finansiele lewensvatbaarheidstudies doen gedurende die aanvang van hul besighede of
gedurende die onderskeie groeifases van hul ondernemings. Hulle steun meesal op banke
en ander finansiele instellings om leiding te verskaf.
Daar word voorgestel dat finansiele instellings ook navorsing doen of die vereistes wat hulle
stel vir lewensvatbaarheid, nog steeds as realisties deur kleinsakelui beskou word.
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Fonseca, Chamorro Rocío. "Green business model : changing our home decoration according to our MOOD." Thesis, Massachusetts Institute of Technology, 2014. http://hdl.handle.net/1721.1/90239.
Full textAbstract:
Thesis: S.M. in Management Studies, Massachusetts Institute of Technology, Sloan School of Management, 2014.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (pages 68-71).<br>MOOD is a new concept for home decoration. The purpose of MOOD is to make sustainable design products for creative and modern people living in small spaces. MOOD creates high quality and fashionable reversible decorative home articles, such as rugs, pillows and blankets that transform a home's decorative style in one easy step, allowing our homes to reflect the way we feel, or to modify the decorating style according to our needs. MOOD has been designed to adhere to the principles of sustainable development, working in accordance with the triple bottom line: taking care of profits, people, and the planet. The main foundations of this business model that relate to sustainability are the creation of an up-cycling process using recycled fabrics, and working with skilled women in handicraft (loom, knitting, crocheting and patchwork) living in developing countries. During the first years, MOOD will design, produce and sell products in Chile. The strengths of MOOD relative to its competitors are associated with the exclusivity and quality of the products, the customer experience, and good service and relations with suppliers. The opportunities for MOOD compared to its competitors are related to trends, niche market, new technologies, distribution channel and social returns. As for all entrepreneurial business ideas, MOOD has challenges that have to be managed. The internal challenges include the go or no-go decision, the creation of a team, engaging suppliers and economic risks. The external challenges include market barriers, competitors' responses, and the availability of the raw materials used in MOOD's products.<br>by Rocío Fonseca Chamorro.<br>S.M. in Management Studies