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Dissertations / Theses on the topic 'Business Process Improvement (BPI)'

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1

Khan, Zulfiqar. "A framework for implementing business process improvement in small and medium sized enterprises (SMEs) to achieve world class manufacturing objectives." Thesis, Coventry University, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.247206.

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Dell'Aquila, Mary Elizabeth. "Factors Contributing to Business Process Reengineering Implementation Success." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3291.

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Organizational leaders continue to use business process reengineering (BPR) as a process improvement methodology even though BPR implementations have had low success rates. To increase BPR success rates, organizational leaders must understand what specific factors contribute to successful BPR implementations. Grounded in Lewin's field theory, the purpose of this nonexperimental, cross-sectional study was to examine the impact of gender and education on BPR. Data collection consisted of nonprobability convenience sample of 122 members from the professional networking website LinkedIn and the pr
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3

Malík, Jan. "Optimalizace servisních procesů." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-114051.

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The theme of the diploma thesis deals with the description and improvement of business process inside of the service company. The Goal is to formalize current state of business processes in the Czech division of international hardware producer and provide overall view on the processes for the company management. In the first section there is a company profile described by organisation chart, strategy, SWOT analysis and brief description of the internal information system. The middle part contains descriptive tables and Event-driven process chains of three main processes and their subprocesses.
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4

Abbott, Charon Tracy. "Conceptualising stakeholder engagement in business process management initiatives." Thesis, Queensland University of Technology, 2020. https://eprints.qut.edu.au/204258/8/Charon_Abbott_Thesis.pdf.

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It's widely acknowledged that the identification and engagement of stakeholders is a critical success factor for Business Process Management (BPM). Despite this, to date there has been a limited and inconsistent approach to stakeholder identification and scant attempts to holistically identify the factors which impact their engagement. This research addresses these gaps, presenting two models. The first model is a BPM stakeholder model designed to identify and enumerate all important stakeholders. The second model presents a holistic, systems-view of the factors influencing stakeholder engagem
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Silva, Cláudia Sofia Serafim do Rosário. "A implementação do método BPM Business Process Management numa Instituição de Ensino Superior: estudo de caso." Master's thesis, Universidade de Évora, 2013. http://hdl.handle.net/10174/16124.

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A sociedade actual, cada vez mais exigente com a qualidade na prestação dos serviços e a resposta rápida às suas necessidades lança novos desafios ao papel da gestão orgânica de toda a estrutura das instituições, que evolui de uma função administrativa para uma função completamente reorganizada com novos procedimentos, de importância estratégica decisiva, de modo a propiciar os melhores resultados. Focalizando esta dimensão, a Gestão de/por Processos tem por objectivo a reformulação e reorganização da metodologia de trabalho de uma organização, sempre com a intenção de envolver os seus colabor
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Ansari, Umair Azeem, and Syed Umair Ali. "Application of LEAN and BPR principles for Software Process Improvement (SPI) : A case study of a large software development organization." Thesis, Blekinge Tekniska Högskola, Institutionen för industriell ekonomi, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-6085.

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Abstract ------------- Background ---------------- Like other businesses, the failures and problems faced by the software development industry over the time have motivated experts to look for software process improvement to create quality software rapidly, repeatedly, and reliably. Objective ------------ The purpose of this study is to evaluate if and how Lean thinking and principles primarily associated with auto manufacturing industry can be applied to software development lifecycle for Software Process Improvement (SPI). The secondary aim is to analyze how BPR can be integrated with Lean so
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Dai, Jingya. "Implement BPR and CPI to optimize the process of getting medicine in pharmacy : a comparison between Sweden and China." Thesis, Växjö University, School of Mathematics and Systems Engineering, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-1610.

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<p>This report generally focuses on the process of getting medicine from the pharmacy in the hospital. The processes are different in Sweden and in China due to the different concrete conditions. Compared with the Swedish process the Chinese flow lags fairly far behind. To optimize the Chinese process by taking advantage of the Swedish process is the intention of this report; it also gives the advice on how to improve the performance for the Swedish process. By comparing the multiple theories for process improvement, I used Business Process Reengineering (BPR) theory to reengineer the Chinese
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MIGUEL, Luciana Lamkowski. "Proposição de uma Metodologia Para Implantação de BPM na Universidade Federal de Pernambuco (UFPE)." Universidade Federal de Pernambuco, 2015. https://repositorio.ufpe.br/handle/123456789/17464.

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Submitted by Fabio Sobreira Campos da Costa (fabio.sobreira@ufpe.br) on 2016-07-19T14:29:16Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) DISSERTAÇÃO LUCIANA LAMKOWSKI MIGUEL.pdf: 2476756 bytes, checksum: b8c1671301fd0e4d8426be2eac9d0ca6 (MD5)<br>Made available in DSpace on 2016-07-19T14:29:16Z (GMT). No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) DISSERTAÇÃO LUCIANA LAMKOWSKI MIGUEL.pdf: 2476756 bytes, checksum: b8c1671301fd0e4d8426be2eac9d0ca6 (MD5) Previous issue date: 2015-12-16<br>Propor um
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Rodriguez, Hermosa Carlos Dario. "Exploiting Business Process Knowledge for Process Improvement." Doctoral thesis, University of Trento, 2013. http://eprints-phd.biblio.unitn.it/912/1/PhD-Dissertation-Carlos-Rodriguez.pdf.

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Processes are omnipresent in humans’ everyday activities: withdrawals from an ATM, loan requests from a bank, renewals of driver’s licenses, purchases of goods from online retail systems. In particular, the business domain has strongly embraced processes as an instrument to help in the organization of business operations, leading to so-called business processes. A business process is a set of logically-related tasks performed to achieve a defined business outcome. Business processes have a big impact on the achievement of business goals and they are widely acknowledged as one of the more impor
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Mohammady, Garfamy Reza. "Supplier Selection and Business Process Improvement." Doctoral thesis, universitat autònoma de barcelona, 2006. http://www.tdx.cat/tdx-0809106-132232.

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si bien existen anteriores investigaciones que ponen de evidencia la existencia de relación entre la selección de proveedores y la mejora de procesos de negocio (business process improvement - bpi), estas dan poca información acerca del nivel de la misma.<br/>la presente tesis contribuye al cuerpo de conocimientos en ambos campos, mediante la identificación y examen de las relaciones existentes entre los dos tópicos a partir del modelo conceptual desarrollado, el cual explica dichas interrelaciones, y mediante la aportación de los resultados del estudio empírico del modelo, a diferentes nivel
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Mohammady, Garfamy Reza. "Supplier selection and business process improvement /." Saarbrücken : VDM Verlag Dr. Müller, 2008. http://d-nb.info/988512157/04.

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Mohammady, Garfamy Reza. "Supplier Selection and Business Process Improvement." Doctoral thesis, Universitat Autònoma de Barcelona, 2006. http://www.tdx.cat/TDX-0809106-132232.

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Si bien existen anteriores investigaciones que ponen de evidencia la existencia de relación entre la Selección de Proveedores y la Mejora de Procesos de Negocio (Business Process Improvement - BPI), estas dan poca información acerca del nivel de la misma.<br/>La presente Tesis contribuye al cuerpo de conocimientos en ambos campos, mediante la identificación y examen de las relaciones existentes entre los dos tópicos a partir del modelo conceptual desarrollado, el cual explica dichas interrelaciones, y mediante la aportación de los resultados del estudio empírico del modelo, a diferentes nivel
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13

Ayad, Sarah. "Business Process Models Quality : evaluation and improvement." Thesis, Paris, CNAM, 2013. http://www.theses.fr/2013CNAM0922/document.

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La problématique scientifique abordée correspond à la modélisation et à l'amélioration des processus métiers. Ce problème est d'un intérêt croissant pour les entreprises qui prennent conscience de l'impact indéniable que peuvent avoir une meilleure compréhension et une meilleure gestion des processus métiers (PM) sur l'efficacité, la cohérence et la transparence de leurs activités. Le travail envisagé dans le cadre de la thèse vise à proposer une méthode et un outil pour mesurer et améliorer la qualité des modèles de processus métier. L’originalité de l’approche est qu’elle vise non seulement
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Ayad, Sarah. "Business Process Models Quality : evaluation and improvement." Electronic Thesis or Diss., Paris, CNAM, 2013. http://www.theses.fr/2013CNAM0922.

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La problématique scientifique abordée correspond à la modélisation et à l'amélioration des processus métiers. Ce problème est d'un intérêt croissant pour les entreprises qui prennent conscience de l'impact indéniable que peuvent avoir une meilleure compréhension et une meilleure gestion des processus métiers (PM) sur l'efficacité, la cohérence et la transparence de leurs activités. Le travail envisagé dans le cadre de la thèse vise à proposer une méthode et un outil pour mesurer et améliorer la qualité des modèles de processus métier. L’originalité de l’approche est qu’elle vise non seulement
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15

Casebolt, Jason M. (Jason MacArthur). "Business process improvement using axiomatic design and object-process methodology." Thesis, Massachusetts Institute of Technology, 2016. http://hdl.handle.net/1721.1/106242.

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Thesis: S.M. in Engineering and Management, Massachusetts Institute of Technology, School of Engineering, System Design and Management Program, Engineering and Management Program, 2016.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (pages 63-64).<br>This thesis introduces AD-OPM BPI, which is a new method of conducting business process improvement using both Axiomatic Design and Object-Process Methodology. The premise underlying the method is that modern process improvement techniques boast large efficiency gains, but fail to address the broader process system
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Kvist, Henrik, and Henning Bakke. "Business Process Design." Thesis, Blekinge Tekniska Högskola, Institutionen för maskinteknik, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-4645.

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The constant changes in governmental and customer requirements are forcing organizations to adapt in today’s dynamic market. Challenges such as international competition, increased cost pressure and efficient resource allocation are just a few examples of what organizations currently are facing. The need of managing business processes has become evident, as processes describes how well the organization is operating. Processes are no longer seen as just a tool, but as a way to visualize and standardize the organization in order to decrease variation and waste. With limited resources, ABB HVC ha
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17

Leinonen, S. (Sami). "Business process improvement in ERP post-implementation contex." Bachelor's thesis, University of Oulu, 2015. http://jultika.oulu.fi/Record/nbnfioulu-201505301745.

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Abstract. The purpose of this research has been studying the role of Business Process Improvement and its tools, techniques and methodologies in such a context, where an ERP system has been fully adopted to the organization. In addition to analyzing the tools relating to BPI, also the subcategories of BPI are researched. These include Business Process Automation, Business Process Optimization, and Business Process Integration. All these can be seen as a subset of BPI, so they cannot be exluded when studying Business Process Improvement. There has been an additional focus on the structure
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18

Wood, Cita Lorraine. "Linking performance requirements with process improvement actions for business process re-design." Thesis, University of Plymouth, 2002. http://hdl.handle.net/10026.1/2278.

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This thesis presents research that extends current knowledge in the area of business process re-design, with a specific focus on the 'Make Product' process within manufacturing organisations. Current business process re-design approaches offer only limited guidance on the specific changes that can be made to a process when re-designing it to achieve the desired performance improvements and often overlook any strategically derived performance requirements when re-designing the process. Case experience suggests that practitioners do not consider the performance requirements of their business pro
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Holgersson, Jesper. "Data warehouse development : An opportunity for business process improvement." Thesis, University of Skövde, Department of Computer Science, 2002. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-735.

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<p>Many of today’s organizations are striving to find ways to make faster and better decisions about their business. One way to achieve this is to develop a data warehouse, offering novel features such as data mining and ad hoc querying on data collected and integrated from many of the computerized systems used in the organization. A data warehouse is of vital interest for decision makers and may reduce uncertainty in decision making. The relationship between data warehousing and business processes may be used at the pre-deployment stage of a data warehouse project, i.e. during the actual deve
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20

Low, Wei Zhe. "Towards cost model-driven log-based business process improvement." Thesis, Queensland University of Technology, 2016. https://eprints.qut.edu.au/97727/1/Wei%20Zhe_Low_Thesis.pdf.

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This doctoral study focused on analysing business process execution histories to initiate evidence-based business process improvement activities. The researcher developed techniques to explore and visualise better ways of executing a business process, as well as to analyse the impact of the changes towards cost reduction. This research enables organisations to gain a better understanding of how the same business process can be performed in a more efficient manner, taking into consideration the trade-offs between processing time, cost, and employee utilisation.
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21

Lauková, Dominika. "Zlepšení business procesů." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2019. http://www.nusl.cz/ntk/nusl-399551.

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The aim of this diploma thesis is look at ways of optimising business processes in a specific company acting as an insurance intermediary. The thesis consists of a theoretical part which defines the basic concepts of the issue. The analytical part maps the current state of the business processes in the company, which serves as the foundation of a proposal for their optimization with the use of a CRM system.
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22

Cai, Qiying Kiki, and 蔡棋瑛. "Business process model for process improvement: an investigation of the tendering process in aconstruction company." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2007. http://hub.hku.hk/bib/B38936380.

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23

Guo, Hong. "Software quality and software process improvement in teleworking environments." Thesis, Southampton Solent University, 2001. http://ssudl.solent.ac.uk/823/.

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Telework as a swift developing business has attracted great attention from government, company and organisation due to its large benefits for out society. A study was accordingly conducted to investigate its application in the IT industry. Results show that teleworking is widely accepted by and plays an important role in software industry. With the rapid development in computer and telecommunications technology, telework has become increasingly populat and can not be avoided in IT industry. the benefits and problems brought by teleworking in IT industry are then reported in the study. It is fo
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De, Vries Marne. "A new process improvement approach for management consultancy organisations." Diss., University of Pretoria, 2005. http://hdl.handle.net/2263/23756.

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Organisations of the 21st century realise that they need to move away from balance sheet accounting systems as the primary tool of management. Intangible assets, such as knowledge, skills and process assets, may be worth much more than their physical assets and require effective management to gain a competitive advantage. Due to the nature of their assignments, management consultancy organisations could benefit even more from leveraging their knowledge, skills and process assets. These firms depend on the expertise of their people, focusing on customer relations, employing multidisciplinary te
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Nickerson, Winston. "Business process improvement methodologies : common factors and their respective efficacies." Thesis, University of Gloucestershire, 2014. http://eprints.glos.ac.uk/2068/.

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Business process improvement (BPI) methodologies play an important role in increasing a business’s performance and its competitiveness. Since World War II, a number of these methodologies have been developed. Each of these held to a different philosophy as to what drives process improvement. Therefore, each focused on a seemingly unique aspect or parameter of business processes. These leverage points included, amongst others, process cycle time, quality, process efficiency, on-time delivery and error rates. The methodologies were delineated from one another not only by these focal points but a
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Mathiesen, Paul R. "Enterprise social technology in the context of business process improvement." Thesis, Queensland University of Technology, 2016. https://eprints.qut.edu.au/102231/4/Paul_Mathiesen_Thesis.pdf.

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This thesis is a qualitative study which identifies and conceptualises the affordances of enterprise social technology within the context of process improvement activities. Using a series of in-depth interviews, the research derived theoretical models that meticulously identifies and defines enterprise social technology affordances within process improvement contexts, showing their relationships to process improvement capabilities. A series of moderating variables effecting these relationships were also found. Based on the empirical evidence, the thesis proposes a series of normative guideline
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Ramsay, David Alexander. "A framework for change and continuous improvement." Thesis, University of Portsmouth, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.310388.

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Cai, Qiying Kiki. "Business process model for process improvement an investigation of the tendering process in a construction company /." Click to view the E-thesis via HKUTO, 2007. http://sunzi.lib.hku.hk/hkuto/record/B38936380.

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Abu, Rub Faisal Asad Farid. "A business process improvement methodology based on process modelling, applied to the healthcare sector." Thesis, University of the West of England, Bristol, 2006. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.429689.

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Process modelling can be used to provide a comprehensive understanding of business activities and functions and thence a base for detailed process analysis. Business process improvement refers to a family of approaches which aim to help an organisation adjust its processes to fit a dynamic or complex business environment, particularly so as to take advantage of rapid advances in information technologies. However, most business process improvement methodologies do not make significant use of process modelling to guide the evaluation and improvement of business processes. The current research us
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Yang, Tuo, and Xuan Jiang. "Improving Business Process Modeling Quality : Identifying Business Process Modeling improvement factors for ERP implemen-tation through Guidelines of Modeling." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Informatik, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-20659.

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Introduction: with the expanded application of ERP system, business process model-ing, as an essential part of the ERP system implementation, has already attracted in-creasingly attention from the organizations. However, even though with the great signif-icance, there is no specific guideline to indicate the key factors of a business process modeling within the ERP system implementation context, especially from the supplier, customer and consultancy point of view. Accordingly, the authors are interested in the following two research questions:1. What are the factors that ERP customer. Supplier
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Shahzad, Muhammad Khurram. "Improving Business Processes using Process-oriented Data Warehouse." Doctoral thesis, KTH, Data- och systemvetenskap, DSV, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-107691.

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The Business Process Management (BPM) lifecycle consists of four phases: design and analysis, configuration, enactment, and evaluation - also known as performance analysis and improvement. Performance analysis and improvement of business processes, one of the core phases in the BPM life cycle, is becoming on top of the agenda for many enterprises. An emerging approach to that is to use the business intelligence approaches that attempt to facilitate the analytical capabilities of business process management systems by implementing process-oriented data warehouse and mining techniques. However,
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Decker, Sebastian. "Data-driven business process improvement : An illustrative case study about the impacts and success factors of business process mining." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-43958.

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The current business environment is rapidly and fundamentally changing. The main driver are digital technologies. Companies face the pressure to exploit those technologies to improve their business processes in order to achieve competitive advantage. In the light of increased complexity of business processes and the existence of corporate Big Data stored in information systems, the discipline of process mining has emerged. Investigate how process mining can support the optimization of business processes. In this qualitative study, an illustrative case study research is utilized involving eight
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Adesola, Modupeola Olusola. "Development and assessment of a methodology for the business process improvement." Thesis, Cranfield University, 2002. http://dspace.lib.cranfield.ac.uk/handle/1826/3224.

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There appears to be an ever insatiable demand from markets for organisations to improve their products and services. In response, the concept of Business Process Improvement (BPI) has been developed in recent years as a useful aid. Unfortunately, there is no robust methodology that practitioners can use to apply this concept. Therefore, the intention of this research is to provide a generic and practical methodology to support the implementation of business process improvement within organisations. The research described in this thesis has set out to form a BPI methodology through a structured
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Gerke, Kerstin. "Continual process improvement based on reference models and process mining." Doctoral thesis, Humboldt-Universität zu Berlin, Wirtschaftswissenschaftliche Fakultät, 2011. http://dx.doi.org/10.18452/16353.

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Geschäftsprozesse stellen ein wichtiges Gut eines Unternehmens dar. Für den Unternehmenserfolg sind nicht einmalig optimal gestaltete Prozesse entscheidend, sondern die Fähigkeit, schnell auf neue Entwicklungen reagieren und die betroffenen Prozesse flexibel anpassen zu können. In vielen Unternehmen ist eine aktuelle Beschreibung ihrer Prozesse als wesentliche Voraussetzung für die Prozessverbesserung jedoch nicht oder nur unzureichend gegeben. Nicht selten wird ein erstelltes Prozessmodell nicht weiterverwendet, so dass es nach kurzer Zeit von der betrieblichen Realität abweicht. Diese fehlen
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Ellerker, Simon Christopher. "Continuous change, process and performance improvement : a holistic systems perspective." Thesis, University of Salford, 1998. http://usir.salford.ac.uk/26659/.

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The business market of today is much more complex than it has ever been before, making it much more difficult for businesses to not only enter the market place, but to also survive and compete successfully against rival firms. The relatively recent pressures of rapid technological development, changing markets and market forces, as well as the fast-paced dynamic nature of the individual markets themselves, all demand that organisations change and adapt on a continuous basis. Various approaches to change and continuous improvement that currently exist within available literature, all of which s
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Tupý, Marek. "Změny procesů přijaté za účelem dosažení cílů finančního plánu 2015 -- 2017 společnosti prodávající úvěrové produkty." Master's thesis, Vysoká škola ekonomická v Praze, 2015. http://www.nusl.cz/ntk/nusl-193000.

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The subject of my thesis is the optimization of selected business processes in the specific company. These are processes, which optimization will lead to save time, money and will generate additional income and increase the current level of profit significantly. In my thesis, I proposed several indicators of metrics and describe new information systems that will be part of optimized processes. In the first part I present the theoretical aspects and the transition from functional to process management, modeling based on different methodologies, standards and measuring the performance of individ
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Axelsson, Mattias, and Johan Sonesson. "Business Process Performance Measurement for Rollout Success." Thesis, Blekinge Tekniska Högskola, Avdelningen för programvarusystem, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2920.

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Business process improvement for increased product quality is of continuous importance in the software industry. Quality managers in this sector need effective, hands-on tools for decision-making in engineering projects and for rapidly spotting key improvement areas. Measurement programs are a widespread approach for introducing quality improvement in software processes, yet employing all-embracing state-of-the art quality assurance models is labor intensive. Unfortunately, these do not primarily focus on measures, revealing a need for an instant and straightforward technique for identifying a
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Mohammed, Kieran Nawaz. "Continuous Improvement Strategies for Nonprofit Organizations." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4655.

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Nonprofit organization leaders face increased performance and sustainability challenges due to reduced funding. Approximately 72% of nonprofit revenues required for the sustainability of nonprofit organizations come from program services, which are threatened by ineffective improvement strategies and reduced program funding. Using the conceptual framework of total quality management, the purpose of this multicase study was to explore strategies that nonprofit leaders use to implement successful continuous improvement programs to increase revenue. The population for this study was leaders of no
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Sun, Yan. "Business-oriented Software Process Improvement based on CMM and CMMI using QFD." Diss., Rolla, Mo. : University of Missouri-Rolla [sic] [Missouri University of Science and Technology], 2008. http://scholarsmine.mst.edu/thesis/pdf/Sun_09007dcc8047a90b.pdf.

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Thesis (Ph. D.)--Missouri University of Science and Technology, 2008.<br>Degree granted by Missouri University of Science and Technology, formerly known as the University of Missouri-Rolla. Vita. The entire thesis text is included in file. Title from title screen of thesis/dissertation PDF file (viewed April 29, 2008) Includes bibliographical references (p. 108-111).
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McCann, Michael. "A feature selection design model for business improvement in semiconductor process engineering." Thesis, Ulster University, 2011. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.538949.

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Abeygunasekera, Ahangama Withanage Janitha Chandimali. "Influence of performance measurements on institutionalizing process improvement initiatives." Thesis, Queensland University of Technology, 2019. https://eprints.qut.edu.au/132655/1/Ahangama%20Withanage%20Janitha_Abeygunasekera_Thesis.pdf.

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The thesis proposes process performance measurement systems as a mechanism to minimize the failures of process improvement initiatives done in organizations. With the use of structured literature reviews and two case studies, the study defines the essential characteristics of process performance measurement systems and introduces an institutionalization process of process improvement initiatives together with an evidence-based view on the influence of such process performance measurement systems' characteristics on the institutionalization process. The study contributes to the knowledge on per
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Kristof, Gary Michael. "Planning Business Improvement using Analytic Hierarchy Process (AHP) and Design Structure Matrix (DSM)." Thesis, Montana State University, 2005. http://etd.lib.montana.edu/etd/2005/kristof/KristofG1205.pdf.

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Many management system engineering ideas and theories have evolved to help businesses grow and achieve their goals. Applying these ideas and theories to a business system is a strategic planning issue and results in a bewildering array of strategic alternatives for business system improvement. Choosing the appropriate alternatives is a complex and difficult decision. The most appropriate strategic alternative must be executable. To be executable the strategic alternative must not only be technically feasible, but must also overcome social and cultural obstructions. This research presents a pla
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Childs, Henry Childs. "Strategies that Logistics Leaders use for Achieving Successful Process Improvement." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3665.

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The successful implementation of process improvement (PI) could reduce operating costs of the Department of Defense, which could lessen the impact of budget reductions and the mounting costs of the expanding global mission requirements. Organizations fail to achieve the return on investment for PI and expected savings because of leaders' inabilities and experiences in integrating critical success factors into PI to improve processes. The purpose of this single case study was to explore the strategies that logistics leaders use to implement PI in the military aviation industry. Six purposively
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White, Gareth R. T. "Knowledge acquisition in knowledge transfer partnerships : an activity theory based study of business process improvement using process mapping." Thesis, University of the West of England, Bristol, 2013. http://eprints.uwe.ac.uk/20839/.

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Knowledge and its acquisition are seen to be an increasingly important aspect of business management. Universities, through initiatives such as Knowledge Transfer Partnerships (KTP), are influential in the effective co-production and transfer of business management knowledge, however the mechanisms of knowledge acquisition within KTPs have been under researched. This thesis explores the acquisition of knowledge in three KTPs where process mapping was used in order to deliver business process improvements. It utilises Activity Theory as its research framework, adopting a Participatory Action Re
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Brönnimann, Andreas. "Explaining organisational business process adoption mechanisms - A critical realist perspective on social reflexivity and process affordances." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2023. https://ro.ecu.edu.au/theses/2628.

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The implementation of new business processes can be problematic for organisations. Employees tend towards reluctant behaviour when confronted with organisational change that requires adoption of new workflows and work tasks. The crucial importance of people affected by change has been highlighted in past research. While the adoption of new processes is beneficial to the organisation, deviations from or rejections of new processes can lead to increased risks, missed process goals, increased waste leading to lost revenue, and other unforeseeable outcomes. However, the adoption of proposed proces
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Liu, Xueyuan. "The agility of the business process improvement in a UK luxury car manufacturing context." Thesis, University of Salford, 2006. http://usir.salford.ac.uk/26778/.

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Agility, a modem management concept, is the ability to thrive and prosper in a continuous changing and competitive environment. Currently, agile theories are still very much general and mainly covering manufacturing. Business processes that are focusing on the administrative and supporting processes, are said to be the heart of any enterprise and the major cost factor in most companies. Therefore, improving business processes is becoming a major competitive weapon in the 21 st century. In an attempt to link agility and business processes within a real business environment, this research was de
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Palma-Mendoza, Jaime Alberto. "Business process redesign to support the adoption of e-business for the improvement of supply chain management : innovation report." Thesis, University of Warwick, 2010. http://wrap.warwick.ac.uk/36891/.

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In recent years companies across different sectors have been facing a new competitive environment, characterized by an increase in the number of competitors, shorter product cycles and changing customer demand. In order to cope with these challenges and to achieve competitive advantage, companies are engaged in alliances and partnerships with other organizations and closer collaboration with suppliers and customers. Accordingly companies have turned their attention towards improving the management of their supply chains to achieve competitive advantage. One way to improve the management of sup
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Persico, Maurizio. "Riprogettazione dei processi e informatizzazione di un reparto manutenzione. Il caso de "il Resto del Carlino"." Master's thesis, Alma Mater Studiorum - Università di Bologna, 2015. http://amslaurea.unibo.it/8582/.

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In un contesto dinamico come quello odierno la competitività delle imprese è profondamente legata alla capacità di gestire i propri processi aziendali e di intervenire su di essi. Ciò presuppone un cambio di paradigma, da “qual è il mio ruolo nell’azienda?” a “qual è il mio ruolo nei processi aziendali?”, ovvero l’abbandono della logica funzionale a favore di quella per processi. Tale progetto di tesi, nato dal mio tirocinio in Poligrafici Printing S.p.a. (polo industriale del quotidiano “Il Resto del Carlino”), si pone l’obiettivo di illustrare, facilitare e promuovere la gestione per proce
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Winterbach, Francois. "Theory of perspective : a continuous and sustainable internal process improvement roadmap for small business managers." Thesis, Stellenbosch : Stellenbosch University, 2015. http://hdl.handle.net/10019.1/97127.

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Thesis (MEng)--Stellenbosch University, 2015.<br>ENGLISH ABSTRACT: Small, medium and micro enterprises are important contributors to the economic and socioeconomic development of South Africa. However, most enterprises struggle to become established. The high rate of failure is due to a lack of access to finance, poor managerial and technical skills, and also the competitive business environment. The focus of this research report is on the development of a continuous and sustainable internal process improvement roadmap that provides skill constrained small business managers with strategi
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Huxley, Craig. "An improved method to identify critical processes." Thesis, Queensland University of Technology, 2003. https://eprints.qut.edu.au/15857/1/Craig_Huxley_Thesis.pdf.

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Nearly 70% of process improvement projects are failing to provide the expected benefits (Grant 2002). The cost of process improvement projects can be quite substantial and the number of these projects occurring within organisations continues to increase. John Thorp (1998) describes an environment in which managers are struggling to demonstrate the connection between costs and expected business benefits. This eighteen month master's research project has identified a gap in both the academic literature and the business practices of most organisations. This thesis aims to make explicit the select
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