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Books on the topic 'Business Process Outsourcing'

Author: Grafiati

Published: 4 June 2021

Last updated: 16 June 2025

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1

Halvey, John K., and Barbara M. Melby, eds. Business Process Outsourcing. John Wiley & Sons, Inc., 2012. http://dx.doi.org/10.1002/9781119197256.

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2

Duening, Thomas N., and Rick L. Click. Essentials of Business Process Outsourcing. John Wiley & Sons, Inc., 2005. http://dx.doi.org/10.1002/9781118386279.

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3

Murphy, Melby Barbara, ed. Business process outsourcing: Process, strategies, and contracts. John Wiley, 2000.

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4

Associated Chambers of Commerce & Industry of India. Dept. of Communications & I.T., ed. BPO, business process outsourcing: Trends & insights. The Dept. of Communications & I.T., The Associated Chambers of Commerce and Industry of India, 2003.

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5

Gross, Ju rgen. Business-process-Outsourcing: Grundlagen, Methoden, Erfahrungen. Gabler, 2006.

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6

Dole, Richard D. A case-study guide to business process outsourcing. Financial Executives Research Foundation, 1998.

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7

author, Willcocks Leslie, ed. Nine keys to world-class business process outsourcing. Bloomsbury, 2015.

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8

Nadeau, Lisa. Business process offshore outsourcing: Will Canadian businesses sink or swim? Conference Board of Canada, 2005.

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9

Sharda, Kirti. Configurations of business process outsourcing firms and organizational performance. Indian Institute of Management, 2009.

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10

Hayashi, Takabumi, Hiroshi Hoshino, and Yoshie Hori, eds. Base of the Pyramid and Business Process Outsourcing Strategies. Springer Nature Singapore, 2023. http://dx.doi.org/10.1007/978-981-19-8171-5.

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11

R, Hiremani Naik, ed. World Trade Organisation and business process outsourcing in India. University Book House, 2007.

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12

1967-, Nicholson Brian, ed. Sustainable global outsourcing: Achieving social and environmental responsibility in global IT and business process outsourcing. Palgrave Macmillan, 2012.

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13

Seidl, Roman. Business process outsourcing relationships in Swiss banking: An exploratory study. Cuvillier, 2007.

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14

1945-, Nakkiran S., and Franklin D. John, eds. Business process outsourcing (BPO): Concept, current trends, management, future challenges. Deep & Deep Publications, 2004.

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15

Galang, Roberto N. Finance and accounting services business process outsourcing in the Philippines. Gov. Jose B. Fernandez Jr. Center for Banking and Finance, 2006.

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16

Seidl, Roman. Business process outsourcing relationships in Swiss banking: An exploratory study. Cuvillier, 2007.

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17

Seidl, Roman. Business process outsourcing relationships in Swiss banking: An exploratory study. Cuvillier, 2007.

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18

Economic Times (Firm). Economic Times Intelligence Group., ed. The Economic Times BPO industry in India: Business process outsourcing revealed. Economic Times, 2008.

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19

Kumar, V. Anand. Business process outsourcing: Oh! BPO--structure and chaos, fun and agony. Sage Publications, 2008.

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20

E, Lawler Edward, ed. Human resources business process outsourcing: Transforming how HR gets its work done. Jossey-Bass, 2004.

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21

Galang, Roberto N. Promoting competitiveness in the finance and accounting services business process outsourcing industry. Gov. Jose B. Fernandez Jr. Center for Banking and Finance, 2006.

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22

V.V. Giri National Labour Institute., ed. Labour in business process outsourcing: A case study of call centre agents. V.V. Giri National Labour Institute, 2004.

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23

Thite, Mohan, and Bob Russell. The Next Available Operator: Managing Human Resources in Indian Business Process Outsourcing Industry. SAGE Publications India Pvt Ltd, 2009. http://dx.doi.org/10.4135/9788132101260.

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24

Mohan, Thite, and Russell Bob 1950-, eds. The next available operator: Managing human resources in Indian business process outsourcing industry. Response Books, 2009.

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25

Cvetkov, Kalin. The impact of business process outsourcing on privacy and data protection: A thorough risk analysis. Wolf Legal Publishers, 2014.

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26

Bragg, Steven M. Outsourcing: A guide to-- selecting the correct business unit-- negotiating the contract-- maintaining control of the process. Wiley, 1998.

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27

Round Table Discussion on the Present Status of Business Process Outsourcing Industry in the Philippines (2009 Ermita, Manila). The present status of business process outsourcing industry in the Philippines: A round table discussion, 25 November 2009, Azure Room, The Pearl Hotel, General Luna Street, Ermita, Manila : proceedings. National Research Council of the Philippines, Dept. of Science and Technology, 2009.

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28

Inc, Gartner, ed. Outsourcing strategies, markets and best practices: Getting the most out of business process and IT service providers. Gartner, 2004.

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29

Business Process Outsourcing. Springer Berlin Heidelberg, 2007. http://dx.doi.org/10.1007/978-3-540-71445-3.

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30

Business Process Outsourcing. Gabler, 2006. http://dx.doi.org/10.1007/978-3-8349-9088-4.

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31

Melby, Barbara Murphy, and John K. Halvey. Business Process Outsourcing. Wiley & Sons, Incorporated, John, 2007.

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32

Kulkarni, Sarika. Business Process Outsourcing. Jaico Publishing House, 2006.

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33

Business Process Outsourcing. John Wiley & Sons, Ltd., 2007.

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34

Duening, Thomas N., and Rick L. Click. Business Process Outsourcing. Wiley & Sons, Incorporated, John, 2004.

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35

Business Process Outsourcing. John Wiley & Sons, Ltd., 2004.

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36

Business Process Outsourcing. GRIN Verlag GmbH, 2007.

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37

MBA, Ade Asefeso MCIPS. Business Process Outsourcing Unleashed. CreateSpace Independent Publishing Platform, 2014.

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38

Oppenauer, Gerald. Offshore Business Process Outsourcing. GRIN Verlag GmbH, 2005.

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39

Mba, Ade Asefeso Mcips. Business Process Outsourcing Unleashed. Lulu Press, Inc., 2011.

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40

Schulz, Dorothee. Business Process Outsourcing Im Personalbereich. GRIN Verlag GmbH, 2006.

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41

Human Resources Business Process Outsourcing. John Wiley & Sons, Ltd., 2004.

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42

Essentials of Business Process Outsourcing. John Wiley & Sons, Ltd., 2005.

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43

Duening, Thomas N., and Rick L. Click. Essentials of Business Process Outsourcing. Wiley & Sons, Incorporated, John, 2005.

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44

Duening, Thomas N., and Rick L. Click. Essentials of Business Process Outsourcing. Wiley & Sons, Incorporated, John, 2008.

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45

Duening, Thomas N., and Rick L. Click. Essentials of Business Process Outsourcing. Wiley & Sons, Limited, John, 2012.

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46

Blokdyk, Gerardus. Business process outsourcing: Standard Requirements. CreateSpace Independent Publishing Platform, 2018.

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47

Melby, Barbara Murphy, and John K. Halvey. Business Process Outsourcing: Process, Strategies, and Contracts. Wiley & Sons, Limited, John, 2015.

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48

Business Process Outsourcing: Process, Strategies, and Contracts. Wiley, 2007.

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49

Gregorio, Verena Di. Business Process Outsourcing: Dienstleistungssektor Human Resource. GRIN Verlag GmbH, 2010.

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50

Business Process Outsourcing: The Competitive Advantage. Wiley, 2004.

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