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Books on the topic 'Business Process Outsourcing'

Author: Grafiati
Published: 4 June 2021
Last updated: 26 January 2023

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1

Halvey, John K., and Barbara M. Melby, eds. Business Process Outsourcing. Hoboken, NJ, USA: John Wiley & Sons, Inc., 2012. http://dx.doi.org/10.1002/9781119197256.

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2

Duening, Thomas N., and Rick L. Click. Essentials of Business Process Outsourcing. Hoboken, NJ, USA: John Wiley & Sons, Inc., 2005. http://dx.doi.org/10.1002/9781118386279.

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3

Murphy, Melby Barbara, ed. Business process outsourcing: Process, strategies, and contracts. New York: John Wiley, 2000.

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4

Gross, Ju rgen. Business-process-Outsourcing: Grundlagen, Methoden, Erfahrungen. Wiesbaden: Gabler, 2006.

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5

Business process outsourcing, data protection & information security: With draft outsourcing agreements/arrangements. New Delhi: Wadhwa & Co., 2007.

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6

author, Willcocks Leslie, ed. Nine keys to world-class business process outsourcing. London: Bloomsbury, 2015.

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7

Dole, Richard D. A case-study guide to business process outsourcing. Morristown, NJ: Financial Executives Research Foundation, 1998.

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8

Associated Chambers of Commerce & Industry of India., ed. Doing LPO business in India: 8th July, 2006, Mumbai. New Delhi: The Associated Chambers of Commerce and Industry of India, 2006.

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9

Nadeau, Lisa. Business process offshore outsourcing: Will Canadian businesses sink or swim? [Ottawa]: Conference Board of Canada, 2005.

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10

Sharda, Kirti. Configurations of business process outsourcing firms and organizational performance. Ahmedabad: Indian Institute of Management, 2009.

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11

1967-, Nicholson Brian, ed. Sustainable global outsourcing: Achieving social and environmental responsibility in global IT and business process outsourcing. New York, NY: Palgrave Macmillan, 2012.

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12

Seidl, Roman. Business process outsourcing relationships in Swiss banking: An exploratory study. Göttingen: Cuvillier, 2007.

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13

Seidl, Roman. Business process outsourcing relationships in Swiss banking: An exploratory study. Göttingen: Cuvillier, 2007.

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14

Galang, Roberto N. Finance and accounting services business process outsourcing in the Philippines. Makati City, Philippines: Gov. Jose B. Fernandez Jr. Center for Banking and Finance, 2006.

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15

Seidl, Roman. Business process outsourcing relationships in Swiss banking: An exploratory study. Göttingen: Cuvillier, 2007.

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16

Kumar, V. Anand. Business process outsourcing: Oh! BPO--structure and chaos, fun and agony. New Delhi: Sage Publications, 2008.

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17

Galang, Roberto N. Promoting competitiveness in the finance and accounting services business process outsourcing industry. Makati City, Philippines: Gov. Jose B. Fernandez Jr. Center for Banking and Finance, 2006.

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18

V.V. Giri National Labour Institute., ed. Labour in business process outsourcing: A case study of call centre agents. NOIDA: V.V. Giri National Labour Institute, 2004.

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19

E, Lawler Edward, ed. Human resources business process outsourcing: Transforming how HR gets its work done. San Francisco: Jossey-Bass, 2004.

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20

Thite, Mohan, and Bob Russell. The Next Available Operator: Managing Human Resources in Indian Business Process Outsourcing Industry. B-42, Panchsheel Enclave, New Delhi 110 017 India: SAGE Publications India Pvt Ltd, 2009. http://dx.doi.org/10.4135/9788132101260.

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21

Cvetkov, Kalin. The impact of business process outsourcing on privacy and data protection: A thorough risk analysis. Oisterwijk, The Netherlands: Wolf Legal Publishers, 2014.

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22

Outsourcing: A guide to-- selecting the correct business unit-- negotiating the contract-- maintaining control of the process. 2nd ed. Hoboken, NJ: John Wiley, 2006.

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23

Bragg, Steven M. Outsourcing: A guide to-- selecting the correct business unit-- negotiating the contract-- maintaining control of the process. New York: Wiley, 1998.

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24

Round Table Discussion on the Present Status of Business Process Outsourcing Industry in the Philippines (2009 Ermita, Manila). The present status of business process outsourcing industry in the Philippines: A round table discussion, 25 November 2009, Azure Room, The Pearl Hotel, General Luna Street, Ermita, Manila : proceedings. Taguig City: National Research Council of the Philippines, Dept. of Science and Technology, 2009.

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25

Inc, Gartner, ed. Outsourcing strategies, markets and best practices: Getting the most out of business process and IT service providers. Stamford, Conn: Gartner, 2004.

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26

Dressler, So ren. Shared Services, Business-process-Outsourcing und offshoring: Die moderne Ausgestaltung des Back-Office ; Wege zu Kostensenkung und mehr Effizienz im Unternehmen. Wiesbaden: Gabler, 2007.

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27

Rodinova, Nadezhda, Vladimir Ostrouhov, Vladimir Bereznyakovsky, and Irina Petrova. Effective outsourcing. ru: Publishing Center RIOR, 2020. http://dx.doi.org/10.29039/01855-2.

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Abstract:
The tutorial is aimed at the problems of using outsourcing as a factor of the reorganization of business processes of an enterprise to achieve efficient use of resources and competitiveness of the enterprise. The article reveals the organizational and economic mechanism for making management decisions on the transfer of individual business processes of enterprises to outsourcing, which contributes to their operational management in the management system.
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28

Kulkarni, Sarika. Business Process Outsourcing. Jaico Publishing House, 2006.

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29

Melby, Barbara Murphy, and John K. Halvey. Business Process Outsourcing. Wiley & Sons, Incorporated, John, 2007.

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30

Business Process Outsourcing. New York: John Wiley & Sons, Ltd., 2004.

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31

Business Process Outsourcing. Berlin, Heidelberg: Springer Berlin Heidelberg, 2007. http://dx.doi.org/10.1007/978-3-540-71445-3.

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32

Business Process Outsourcing. Wiesbaden: Gabler, 2006. http://dx.doi.org/10.1007/978-3-8349-9088-4.

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33

Duening, Thomas N., and Rick L. Click. Business Process Outsourcing. Wiley & Sons, Incorporated, John, 2004.

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34

Business Process Outsourcing. New York: John Wiley & Sons, Ltd., 2007.

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35

MBA, Ade Asefeso MCIPS. Business Process Outsourcing Unleashed. CreateSpace Independent Publishing Platform, 2014.

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36

Mba, Ade Asefeso Mcips. Business Process Outsourcing Unleashed. Lulu Press, Inc., 2011.

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37

Duening, Thomas N., and Rick L. Click. Essentials of Business Process Outsourcing. Wiley & Sons, Incorporated, John, 2008.

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38

Essentials of Business Process Outsourcing. New York: John Wiley & Sons, Ltd., 2005.

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39

Duening, Thomas N., and Rick L. Click. Essentials of Business Process Outsourcing. Wiley & Sons, Incorporated, John, 2005.

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40

Duening, Thomas N., and Rick L. Click. Essentials of Business Process Outsourcing. Wiley & Sons, Limited, John, 2012.

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41

Blokdyk, Gerardus. Business process outsourcing: Standard Requirements. CreateSpace Independent Publishing Platform, 2018.

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42

Human Resources Business Process Outsourcing. New York: John Wiley & Sons, Ltd., 2004.

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43

Business Process Outsourcing: Process, Strategies, and Contracts. Wiley, 2007.

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44

Melby, Barbara Murphy, and John K. Halvey. Business Process Outsourcing: Process, Strategies, and Contracts. Wiley & Sons, Limited, John, 2015.

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45

Mehrotra, Nitin. Business Process Outsourcing - The Indian Experience. Icfai University Press, 2007.

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46

Bordt, Jörg, Jürgen Gross, and Matias Musmacher. Business Process Outsourcing: Grundlagen, Methoden, Erfahrungen. Westdeutscher Verlag GmbH, 2007.

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47

Melby, Barbara, and John K. Halvey. Business Process Outsourcing: Cumulative Supplement 2001. John Wiley & Sons Inc, 2005.

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48

Duening, Thomas N., and Rick L. Click. Business Process Outsourcing: The Competitive Advantage. Wiley & Sons, Incorporated, John, 2008.

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49

Associated Chambers of Commerce & Industry of India. Dept. of Communications & I.T., ed. BPO, business process outsourcing: Trends & insights. New Delhi: The Dept. of Communications & I.T., The Associated Chambers of Commerce and Industry of India, 2003.

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50

Kett, Ingo, and Gerhard Schewe. Business Process Outsourcing: Geschäftsprozesse kontextorientiert auslagern. Springer, 2007.

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