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Journal articles on the topic 'Business relationship'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Woo, Ka‐shing, and Christine T. Ennew. "Business‐to‐business relationship quality." European Journal of Marketing 38, no. 9/10 (2004): 1252–71. http://dx.doi.org/10.1108/03090560410548960.

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2

Prihandono, Dorojatun, Andhi Wijayanto, and Dwi Cahyaningdyah. "Franchise business sustainability model: Role of conflict risk management in Indonesian franchise businesses." Problems and Perspectives in Management 19, no. 3 (2021): 383–95. http://dx.doi.org/10.21511/ppm.19(3).2021.31.

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Franchising is one of the most trustworthy strategic alliance formations to start or expand businesses. Like many other business formations, franchise businesses need sustainable and long-term running; these objectives can be reached by a proper relationship between partners – the franchisor and the franchisee – in the alliances. Both partners’ perspectives are valuable inputs to provide insight into understanding the sustainability of Indonesian franchise businesses. Furthermore, in any type of strategic alliances conflict is a risk that needs to be managed properly. This study aims to examin

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3

Human, Gert, and Nina Laubscher. "Relationship insecurity and dark-side behaviours in business-to-business relationships." Industrial Marketing Management 128 (July 2025): 131–49. https://doi.org/10.1016/j.indmarman.2025.06.005.

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4

Salo, Jari. "Business Relationship Digitization." Journal of Electronic Commerce in Organizations 4, no. 4 (2006): 75–93. http://dx.doi.org/10.4018/jeco.2006100104.

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5

Hughes, Roger. "The Relationship Business." Health Affairs 27, no. 1 (2008): 301. http://dx.doi.org/10.1377/hlthaff.27.1.301.

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6

Ganesan, Shankar, Steven P. Brown, Babu John Mariadoss, and Hillbun (Dixon) Ho. "Buffering and Amplifying Effects of Relationship Commitment in Business-to-Business Relationships." Journal of Marketing Research 47, no. 2 (2010): 361–73. http://dx.doi.org/10.1509/jmkr.47.2.361.

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7

Barnes, Bradley R. "Relationship Quality in Business Relationships: An International Perspective." Total Quality Management & Business Excellence 18, no. 8 (2007): 845–46. http://dx.doi.org/10.1080/14783360701350433.

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8

Sheng, Yu Kui, and Wan Lian Lan. "Research on Relationship of Electronic Business and Logistics." Key Engineering Materials 474-476 (April 2011): 1897–98. http://dx.doi.org/10.4028/www.scientific.net/kem.474-476.1897.

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Electronic business is an emerging business activity. Electronic busines affects commodity trading activities, so it affects logistics deeply. It is important to the development of logistics. Logistics support electronic busines strongly. The rapid and health development of logistics and electronic busines are benefit to each other.

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Simões, Cláudia, and Katy J. Mason. "Informing a new business‐to‐business relationship:." European Journal of Marketing 46, no. 5 (2012): 684–711. http://dx.doi.org/10.1108/03090561211212476.

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10

Human, G., and P. Naudé. "Relationship and innovation orientation in a business-to-business context." South African Journal of Business Management 41, no. 4 (2010): 59–70. http://dx.doi.org/10.4102/sajbm.v41i4.530.

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Market orientation and innovation orientation, including their relationship with firm performance, are well-debated in prevailing marketing literature. Interestingly, relationship orientation, as an extension of market orientation, is yet to be subjected to similar investigation. While relationship orientation suggests that firms should invest in building relationships with clients and suppliers to generate improved financial performance, innovation orientation proposes that customers will prefer superior and innovative products/services and it supports a learning philosophy. Torn between two

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11

Havila, Virpi, Jan Johanson, and Peter Thilenius. "International business‐relationship triads." International Marketing Review 21, no. 2 (2004): 172–86. http://dx.doi.org/10.1108/02651330410531385.

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12

Ogawa, Rodney T., and Ruth H. Kim. "The business‐education relationship." Journal of Educational Administration 43, no. 1 (2005): 72–85. http://dx.doi.org/10.1108/09578230510577308.

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13

O'Reilly, Norm, Louise Heslop, and John Nadeau. "The sponsor-global event relationship: a business-to-business tourism marketing relationship?" Journal of Sport & Tourism 16, no. 3 (2011): 231–57. http://dx.doi.org/10.1080/14775085.2011.635009.

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Eggert, Andreas, and Sabrina Helm. "Exploring the impact of relationship transparency on business relationships." Industrial Marketing Management 32, no. 2 (2003): 101–8. http://dx.doi.org/10.1016/s0019-8501(02)00224-9.

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15

Mysen, Tore, Göran Svensson, and Nils Högevold. "Relationship Quality—Relationship Value and Power Balance in Business Relationships: Descriptives and Propositions." Journal of Business-to-Business Marketing 19, no. 3 (2012): 248–85. http://dx.doi.org/10.1080/1051712x.2012.638469.

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16

Dasanayaka, S. W. S. B., Omar Al Serhan, Mina Glambosky, and Kimberly Gleason. "The business-to-business relationship: examining Sri Lankan telecommunication operators and vendors." Journal of Business & Industrial Marketing 35, no. 6 (2020): 1069–87. http://dx.doi.org/10.1108/jbim-06-2019-0303.

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Purpose This study aims to identify and analyze factors affecting the business-to-business (B2B) relationship between Sri Lankan telecommunication operators and vendors. The authors conduct a survey and develop models to explain relationship strength and satisfaction. The authors find that telecommunication operators and vendors value trust, commitment, adaptation and communication. Operator satisfaction varies by perception of product quality, service support, delivery performance, supplier know-how and value for money. The vendor’s relationship strength is impacted by trust and commitment; v

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17

Wiranda Nur Aisyah and Anas Hidayat. "Business Design And Business Implementation In Mo.Dessert Businesses." International Journal of Business and Quality Research 2, no. 02 (2024): 112–22. https://doi.org/10.63922/ijbqr.v2i02.899.

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The aim of writing this final assignment is to test the implementation of a business design for dessert box desserts with a focus on marketing through the Word of Mouth approach and marketing via social media. The aim of writing this final assignment is to develop an effective approach to increase brand awareness, consumer engagement and sales by maximizing effective production and marketing processes, as well as providing added value to products. The research results show that integrating Word of Mouth strategies, such as customer testimonials and personal recommendations, with social media m

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18

Pimpa, Nattavud. "Relationship Value in Thai Business-to-Business Marketing." Journal of Asia-Pacific Business 9, no. 3 (2008): 235–47. http://dx.doi.org/10.1080/10599230802262443.

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19

Chaston, Ian, and Terry Mangles. "Relationship marketing in online business‐to‐business markets." European Journal of Marketing 37, no. 5/6 (2003): 753–73. http://dx.doi.org/10.1108/03090560310465134.

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20

Lindh, Cecilia, and Emilia Rovira Nordman. "Information technology and performance in industrial business relationships: the mediating effect of business development." Journal of Business & Industrial Marketing 32, no. 7 (2017): 998–1008. http://dx.doi.org/10.1108/jbim-12-2016-0282.

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Purpose The study addresses a gap in research concerning the specific purpose of information technology (IT) in business relationships and how it impacts business development and relationship performance. To fill this gap, the purpose of this study is to investigate the prospective effects of IT on business development and relationship performance in the business relationships of industrial firms. Design/methodology/approach Building on previous research from the industrial business relationship field, 353 relationships between Swedish industrial firms and their customers are analyzed with lin

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21

Ariesty, Warniancy. "Pengaruh Relationship Satisfaction dalam Business Performance [Effect of Relationship Satisfaction in Business Performance]." DeReMa (Development Research of Management): Jurnal Manajemen 13, no. 2 (2018): 246. http://dx.doi.org/10.19166/derema.v13i2.719.

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Nkiinebari Patrick PhD, Nwinyokpugi, and Ezeukwu, Kate Chukwunonso. "Stakeholders Management Indicators: The Business Sustainability Inference." International Journal of Multidisciplinary Research and Analysis 05, no. 10 (2022): 2789–803. http://dx.doi.org/10.47191/ijmra/v5-i10-30.

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The study investigated the relationship between stakeholder relationship management and business sustainability indigenous oil and gas producing companies in Rivers State. The study population comprised of the ten (10) indigenous oil and gas producing companies operating in Rivers State. The research selected variated number of managers from each of the firms under study making it a total sample of sixty two (66) respondents. Data were generated from the respondents by the use of a close-ended structured questionnaire. Pearson’s product moment correlation, partial correlation and multiple regr

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23

Abd-El-Salam, Eman Mohamed. "Antecedents and Consequences of Relationship Quality in B2B Markets." International Journal of Customer Relationship Marketing and Management 6, no. 1 (2015): 35–60. http://dx.doi.org/10.4018/ijcrmm.2015010103.

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The purpose of this paper is to examine how service quality, relationship value, relationship quality and customer loyalty play a vital role in the Egyptian business to business market-and to test it empirically in agricultural business customers of chemical manufacturer with respect to their main supplier. The findings of this study show significant positive relationships among the variables under investigation. An international manufacturing company can manage its buyer-seller relationships to gain the trust, commitment, satisfaction, and loyalty of its business customers by offering high se

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24

Jamaluddin, Faridzah, and Nizaroyani Saibani. "Systematic Literature Review of Supply Chain Relationship Approaches amongst Business-to-Business Partners." Sustainability 13, no. 21 (2021): 11935. http://dx.doi.org/10.3390/su132111935.

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Managing a business-to-business (B2B) supply chain relationship is an endless challenge. Many recent systematic literature review studies have discussed supply chain relationships from various perspectives. However, a comprehensive analysis, summarising the existing research, explicitly identified the implemented B2B supply chain relationships and found the effects of these relationships on supply chain performance remain lacking. To address the gap, this article presents a systematic literature review based on the PRISMA approach regarding the nature of the supply chain relationships between

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25

Leszczyński, Grzegorz. "BUSINESS-TO-BUSINESS ADAPTATION – CUSTOMER PERSPECTIVE." Zeszyty Naukowe SGGW, Polityki Europejskie, Finanse i Marketing, no. 10(59) (December 28, 2013): 451–61. http://dx.doi.org/10.22630/pefim.2013.10.59.97.

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Adaptation is an essential process of business-to-business relationships. It is through the adaptation that relationship develops. The research presented in this paper shows that even in the specific conditions of the construction industry, adaptations occur not only on the supply side, but also on the customers. The scope of adaptation is different in the highlighted clusters of companies. Adaptations are low at companies that have the largest number of employees what lets them use their market position. On the other hand, one third of smaller businesses adapt to their key suppliers, mainly i

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26

Opstad, Leiv. "THE RELATIONSHIP BETWEEN NORWEGIAN BUSINESS STUDENTS’ ATTITUDES TOWARDS MATHEMATICS AND SUCCESS IN BUSINESS EDUCATION." International Journal of Teaching and Education 11, no. 1 (2023): 47–60. http://dx.doi.org/10.52950/te.2023.11.1.004.

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Although mathematical skills are an important component for business students, many students struggle to understand and meet the demands in different subjects. There is a considerable heterogeneity among the different subjects and the need for good mathematical skills varies from subject to subject. To analyse this, we apply the Attitudes Towards Mathematics Inventory (ATMI) framework. The data are collected by asking students at a business school in Norway. The results are linked to the exam grades in the various subjects. The sample consists of approximately 150 students. As a research metho

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27

Raciti, Maria M., Tony Ward, and Tracey S. Dagger. "The effect of relationship desire on consumer‐to‐business relationships." European Journal of Marketing 47, no. 3/4 (2013): 615–34. http://dx.doi.org/10.1108/03090561311297490.

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28

Zaki, Shereen, Mahmoud M. Ismail, Heba Rashad, and Mahmoud Ibrahim. "Optimizing Customer Relationship Management through Business Intelligence for Sustainable Business Practices." American Journal of Business and Operations Research 3, no. 1 (2021): 70–79. http://dx.doi.org/10.54216/ajbor.030105.

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Amidst the dynamic landscape of contemporary business, the integration of Business Intelligence (BI) with Customer Relationship Management (CRM) emerges as a crucial paradigm for fostering sustainable business practices. This research investigates the synergy between BI-driven CRM strategies and sustainable operations, addressing the imperative to optimize customer relationships for sustainable business growth. Leveraging models such as BGNBD, and Gamma Gamma, and employing K-means clustering techniques, this study seeks to decode the intricate relationship between these strategies. The BGNBD

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29

Li, Jin-Hui, Gwang-Nam Rim, and Chol-Ju An. "Relationship between Transport Infrastructure and Employment." Business Perspective Review 2, no. 1 (2020): 13–28. http://dx.doi.org/10.38157/business-perspective-review.v2i1.103.

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Purpose: This paper discusses the impact of transport infrastructure on employment in the Chinese inland provinces directly affecting by the “One Belt, One Road” initiative. Methods: The authors analyzed the impact of railways and highways- two key elements of transport infrastructure on employment in five Chinese inland provinces directly affected by the “One Belt, One Road” initiative. The data was collected from the National Bureau of Statistics of China and some databases related to “One Belt, One Road” for the period of 2008-2017. Descriptive statistics and graphic description appro

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30

Rice, Philip F., and Chris Brune. "Teaching Business Statistics: Some Useful Relationships." International Journal of Business and Management 15, no. 5 (2020): 73. http://dx.doi.org/10.5539/ijbm.v15n5p73.

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The purpose of this paper is to suggest an instructional approach in the introductory business statistics course that utilizes relationships between separately introduced topics. The paper will explore three &ldquo;useful relationships&rdquo; that can assist classroom instruction: (1) the relationship between the simple arithmetic mean, the weighted arithmetic mean, and the expected value of a discrete probability distribution; (2) the relationship between the use of the multiplication rule to calculate the joint probability associated with two events, use of tree diagrams, and the use

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31

Coughlan, Jane, Mark Lycett, and Robert D. Macredie. "Understanding the business–IT relationship." International Journal of Information Management 25, no. 4 (2005): 303–19. http://dx.doi.org/10.1016/j.ijinfomgt.2005.04.003.

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32

Chung, Jai-Woong. "Business Relationship and Flipping Activity." Korean Review of Corporation Management 14, no. 3 (2023): 141–57. http://dx.doi.org/10.20434/kricm.2023.08.14.3.141.

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33

La Rocca, Antonella, and Ivan Snehota. "Business models in business networks – how do they emerge?" IMP Journal 11, no. 3 (2017): 398–416. http://dx.doi.org/10.1108/imp-07-2017-0039.

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Purpose The expanding body of research on business models generally assumes that firms operate in a “transactional” context. Several recent studies suggest that the concept of business models in contexts where relationships matter, such as business markets, involves issues that the transactional microeconomic perspective is ill suited to capture. In the expanding literature on business models, the role of context in how business models emerge and evolve is a topic that appears under researched. The purpose of this paper is to review the findings of these studies and explore how “relational con

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Cann, Cynthia W. "Eight steps to building a business‐to‐business relationship." Journal of Business & Industrial Marketing 13, no. 4/5 (1998): 393–405. http://dx.doi.org/10.1108/08858629810226690.

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Ashnai, Bahar, Maria Smirnova, Sergei Kouchtch, Qionglei Yu, Bradley R. Barnes, and Peter Naudé. "Assessing relationship quality in four business‐to‐business markets." Marketing Intelligence & Planning 27, no. 1 (2009): 86–102. http://dx.doi.org/10.1108/02634500910928353.

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36

Lavan, Thusyanthy, Khai Trieu Tran, Joseph Chen, Jun Yao, Di Wang, and Yimin Huang. "Knowledge transfer in business-to-business customer relationship development." Industrial Marketing Management 125 (February 2025): 319–38. https://doi.org/10.1016/j.indmarman.2025.01.012.

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37

Charles, Mirjaliisa. "Business negotiations: Interdependence between discourse and the business relationship." English for Specific Purposes 15, no. 1 (1996): 19–36. http://dx.doi.org/10.1016/0889-4906(95)00029-1.

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38

Palmatier, Robert W., Lisa K. Scheer, Kenneth R. Evans, and Todd J. Arnold. "Achieving relationship marketing effectiveness in business-to-business exchanges." Journal of the Academy of Marketing Science 36, no. 2 (2007): 174–90. http://dx.doi.org/10.1007/s11747-007-0078-5.

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Ochilova, Gulnoza Odilovna. "Study Of Gender Relationship In Family Business And Entrepreneurship." American Journal of Applied sciences 03, no. 05 (2021): 251–56. http://dx.doi.org/10.37547/tajas/volume03issue05-40.

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This article examines the relationship of family business with gender institutions, the relationship of youth entrepreneurship and business motivation with parental institutions, issues of gender equality, the main features of gender management, the interests of children in the family of entrepreneurs, socio-psychological features of business skills the results of targeted studies were analyzed.

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40

Sujatha, N. Sheeri, and H. Sujaya. "Business to Business Relationship in Micro Manufacturing Industry– A Case Study." International Journal of Case Studies in Business, IT, and Education (IJCSBE) 7, no. 3 (2023): 140–48. https://doi.org/10.5281/zenodo.8187274.

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<strong>Purpose: </strong><em>Asia’s Micro manufacturing Industry confined to MSMEs are playing a vital role in self-employment and socio-economic development of country and is anticipated to grow more quickly. While presenting a broad overview of the B2B Relationship, this study analyses the possible growth opportunities for the micro manufacturing industry. Learn more about a few factors that will be important for the future development of the Indian micro manufacturing sector. To have a better understanding of the market, a SWOC study is conducted. In this analysis, we found that Indi

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Kurniawan, Asep, and Yun Yun. "Relationship Between Business Competence And Business Survival Of Culinary Business In Bandung." MIMBAR : Jurnal Sosial dan Pembangunan 34, no. 1 (2018): 147–57. http://dx.doi.org/10.29313/mimbar.v34i1.3255.

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SMEs (Small and Medium-size Enterprise) in Indonesian are only growing in terms of quantity and undeveloped in terms of quality, which causing a decrease in competitiveness. The solution is not through the provision of financial approach but can be in a form of an agency that knows about the market or those who can provide knowledge about the quality of the product. The objective of this study is to analyze the competence of small businesses and business survival of SMEs in culinary field of Bandung. The analytical method used in this research is Confirmatory Factor Analysis (CFA). CFA method

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42

Aaboen, Lise, and Leena Aarikka-Stenroos. "Start-ups initiating business relationships: process and asymmetry." IMP Journal 11, no. 2 (2017): 230–50. http://dx.doi.org/10.1108/imp-06-2015-0027.

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Purpose The purpose of this paper is to develop an understanding of how start-ups initiate business relationships and to identify the subprocesses that characterise business-relationship initiations in a start-up context. Design/methodology/approach The paper builds on business-relationship initiation models, develops a theoretical framework of relationship initiation and its subprocesses and, in a multiple-case study, applies this framework to seven relationship initiations by start-ups. Findings The key findings of this study describe the process of business-relationship initiation by start-

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43

Glinska-Newes, Aldona, Iwona Escher, Pawel Brzustewicz, Dawid Szostek, and Joanna Petrykowska. "Relationship-focused or deal-focused? Building interpersonal bonds within B2B relationships." Baltic Journal of Management 13, no. 4 (2018): 508–27. http://dx.doi.org/10.1108/bjm-02-2017-0038.

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Purpose There is a research gap regarding frameworks identifying the specific activities and resources used by companies to build and enhance social ties between them and business actors. The purpose of this paper is to identify those activities and resources and propose a model of them for referring to successive stages of business relationship-building. Design/methodology/approach Qualitative research was conducted in the form of 16 semi-structured in-depth individual interviews in four companies operating in Poland, representing the construction, chemical, alcoholic beverages and automotive

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44

Wood, John Andy. "Tensile strength of composite ties in business relationships." Journal of Business & Industrial Marketing 34, no. 4 (2019): 810–20. http://dx.doi.org/10.1108/jbim-03-2018-0107.

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Purpose This paper aims to empirically examine the proposed framework that incorporates multiple business relational ties as components in a composite that can provide strength to relationships. Strength is conceptualized as tensile strength or an ability to withstand stress without permanent deformation of the relationship. Design/methodology/approach The study uses dyadic survey data collected by mail survey from the organizational buyers and suppliers. Analysis is through moderated multiple regression. Findings Results indicate that stressors can disrupt individual components of relationshi

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45

Chelariu, Cristian, and Talai Osmonbekov. "Communication technology in international business-to-business relationships." Journal of Business & Industrial Marketing 29, no. 1 (2014): 24–33. http://dx.doi.org/10.1108/jbim-09-2012-0162.

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Purpose – This study aims to examine the antecedents and performance consequences of three types of communication technology (phone, e-mail and internet) in cross-border business-to-business relationships. Design/methodology/approach – Based on the proposed theoretical framework six hypotheses are advanced and tested. The authors use regression analysis on data from a survey of American exporters combined with secondary data on emerging European markets. Findings – This research finds that relationship-level variables are better predictors of ICT use than country-level variables, and that ICT

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46

Gummesson, Evert. "Return on relationships (ROR): the value of relationship marketing and CRM in business‐to‐business contexts." Journal of Business & Industrial Marketing 19, no. 2 (2004): 136–48. http://dx.doi.org/10.1108/08858620410524016.

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47

Sameeni, Maleeha Shahid, Wasim Ahmad, and Faisal Qadeer. "Examining consequences of brand hate in business-to-business relationships: The moderating role of relationship length." Industrial Marketing Management 122 (October 2024): 26–36. http://dx.doi.org/10.1016/j.indmarman.2024.08.002.

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48

Umrani, Waheed Ali, Kabiru Maitama Kura, and Umair Ahmed. "Corporate entrepreneurship and business performance." PSU Research Review 2, no. 1 (2018): 59–80. http://dx.doi.org/10.1108/prr-12-2016-0011.

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Purpose The purpose of this paper is to investigate the relationship between corporate entrepreneurship (CE), organizational culture (OC) and business performance (BP). Additionally, the study has attempted to address the moderating influence of OC on CE–BP relationship. Design/methodology/approach Data were collected from middle managers of Big Five banks of Pakistan. A two-step approach to structural equation modeling was used. Using confirmatory factor analysis, the measurement model fit was determined. The significance of the theoretical relationship was assessed using structural model. Fi

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49

Yoon, Changhee, Seungyeon Moon, and Heesang Lee. "Symbiotic Relationships in Business Ecosystem: A Systematic Literature Review." Sustainability 14, no. 4 (2022): 2252. http://dx.doi.org/10.3390/su14042252.

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The business ecosystem shares many unique features with the biological ecosystem due to its origins. Similar to the biological ecosystem, the business ecosystem also emphasizes symbiotic relationships among symbionts (i.e., participants of a business ecosystem). In this study, we have broadened and deepened our knowledge of symbiosis in a business ecosystem, focusing on how each relationship develops and evolves through the interaction between keystone species and symbionts. We have introduced the typology of symbiotic relationships and highlighted the significant role of keystone species in b

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Ahlf, Henning, Sven Horak, Andreas Klein, and Sung-Won Yoon. "Demographic homophily, communication and trust in intra-organizational business relationships." Journal of Business & Industrial Marketing 34, no. 2 (2019): 474–87. http://dx.doi.org/10.1108/jbim-03-2018-0093.

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Purpose The purpose of this study is to understand how employees of an organization build and maintain successful business relationships by analyzing major antecedents of relationship quality and relationship commitment. Design/methodology/approach In this study, the authors develop a conceptual framework and formulate hypotheses regarding the relationships between demographic homophily, interpersonal communication, trust and dependent variables of perceived relationship quality and relationship commitment. This paper tests hypotheses presented in this study with the help of a structural equat

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