Academic literature on the topic 'Business relationships'

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Journal articles on the topic "Business relationships"

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Human, Gert, and Nina Laubscher. "Relationship insecurity and dark-side behaviours in business-to-business relationships." Industrial Marketing Management 128 (July 2025): 131–49. https://doi.org/10.1016/j.indmarman.2025.06.005.

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Dubois, Anna, and Håkan Håkansson. "Conceptualising Business Relationships." Journal of Customer Behaviour 1, no. 1 (2002): 49–68. http://dx.doi.org/10.1362/147539202323071272.

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Palakshappa, Nitha, and Mary Ellen Gordon. "Collaborative business relationships." Journal of Small Business and Enterprise Development 14, no. 2 (2007): 264–79. http://dx.doi.org/10.1108/14626000710746691.

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Macmillan, Keith, Kevin Money, and Stephen Downing. "Successful Business Relationships." Journal of General Management 26, no. 1 (2000): 69–83. http://dx.doi.org/10.1177/030630700002600105.

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De Klerk, S., and J. Kroon. "Business networking relationships for business success." South African Journal of Business Management 39, no. 2 (2008): 25–35. http://dx.doi.org/10.4102/sajbm.v39i2.558.

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This study explored the context of business relationships in the networking practices of South African businesses. The objective of this study was to investigate the networking practices of Gauteng businesses and specific perceptions and experiences of business owners and managers on their business networking objectives. A multi-method design was used, which included qualitative research (focus groups) and quantitative research (structured questionnaire). Perceptions recorded amongst the participants indicated that business relationships are built for referrals and strategic networking connect
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Blois, Keith. "Equity within business to business relationships." Journal of Marketing Management 25, no. 5-6 (2009): 451–59. http://dx.doi.org/10.1362/026725709x461795.

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Purchase, Sharon, and Doina Olaru. "Substance in Business-to-Business Relationships." Journal of Business-to-Business Marketing 11, no. 3 (2004): 23–52. http://dx.doi.org/10.1300/j033v11n03_02.

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Ryals, Lynette J., and Andrew S. Humphries. "Managing Key Business-to-Business Relationships." Journal of Service Research 9, no. 4 (2007): 312–26. http://dx.doi.org/10.1177/1094670507299380.

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Tellefsen, Thomas. "Commitment in business-to-business relationships." Industrial Marketing Management 31, no. 8 (2002): 645–52. http://dx.doi.org/10.1016/s0019-8501(01)00172-9.

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Barnes, Bradley R. "Relationship Quality in Business Relationships: An International Perspective." Total Quality Management & Business Excellence 18, no. 8 (2007): 845–46. http://dx.doi.org/10.1080/14783360701350433.

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Dissertations / Theses on the topic "Business relationships"

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deVries, Rosalyn, and rosalyndevries@yahoo com. "Determinants of business-to-business relationship quality in a financial services context." RMIT University. Graduate School of Business, 2009. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20091020.092918.

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Building and maintaining business relationships is becoming increasingly important as organisations seek to improve their competitive advantage by entering long-term relationships with strategic business partners. It is suggested that the quality of the relationship determines the likelihood of maintaining an ongoing relationship between buyers and sellers. Research in the area of business-to-business relationship quality is still in its infancy with limited agreement of the dimensions of relationship quality or even the definition of relationship quality in a business-to-business context.
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Zhu, Xia. "Service experience in business-to-business relationships." Thesis, University of Manchester, 2012. https://www.research.manchester.ac.uk/portal/en/theses/service-experience-in-businesstobusiness-relationships(df97b6a0-cce1-4380-a79f-f202b34fa2a1).html.

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This research project explores how service experience impacts on business-to-business relationships. It investigates the role of service encounters in a business-to-business context through examining the characteristics of service encounters in business-to-business markets and how service encounters impact on business-to-business relationships. Service failure and recovery in business-to-business markets are also explored. The theoretical background stems from both services marketing and business-to-business marketing. The literature review encompasses investigations of service encounters and
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Molin, Jonas. "Business Streamlining : Toward a Substantive Theory of the Streamlining of Outsourced Business Processes." Licentiate thesis, Handelshögskolan i Stockholm, Institutionen för Marknadsföring och strategi, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hhs:diva-2300.

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Research comparing public-private services outsourcing applying a longitudinal approach including the production/delivery processes (life after purchase) in services sourcing contexts is scarce. In addition, prior studies on service sourcing tend be under conceptualized. To address the above this licentiate thesis presents the results of a comparative and grounded theory inspired case study of two major Swedish FM services outsourcing projects, a public and a private case of operational partnering. Client-provider interaction processes on management level have been followed regularly over time
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Knudtzon, Alexandra, and Lise Andrea S. Andersen. "Initiation of business relationships." Thesis, Norges teknisk-naturvitenskapelige universitet, Institutt for industriell økonomi og teknologiledelse, 2012. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-20977.

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This thesis investigates the initiation process of business relationships to customers, which is a key issue for all selling firms. We address the topic by considering newly and well-established firms and their strategy regarding this initiation process. To get a deeper understanding, we have conducted a case study of three newly and three well-established firms. To answer the research question of this thesis a Theoretical Framework is made, based on a literature review, in order to study sub-processes of the initiation process and the initiation strategy in detail. We have found some clear di
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Forkmann, Sebastian. "Challenges of change in business-to-business markets." Thesis, University of Manchester, 2013. https://www.research.manchester.ac.uk/portal/en/theses/challenges-of-change-in-businesstobusiness-markets(ef771ed7-8d31-45c8-b8f3-4e17b54dc159).html.

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This dissertation is structured around three original studies that offer unique insights into the challenges of change in business-to-business markets. All three studies share as an important starting point that firms rely on other firms to achieve strategic flexibility in volatile business environments. This means that firms source critical resources from business relationships in order to reduce long-term investments in times of change. From this perspective, firms' competitive advantages cross the boundaries of the firm and are embedded in their business partner networks. Thus, firms' busin
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Hawkins, Timothy Glenn. "Explaining Buyer Opportunism in Business-to-Business Relationships." Thesis, University of North Texas, 2007. https://digital.library.unt.edu/ark:/67531/metadc3664/.

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The interaction among firms in the supply chain is necessary for business process execution and relationship success. One phenomenon of great significance to buyer-supplier relationships is opportunism. Opportunism is defined as behavior that is self-interest seeking with guile. It is manifested in behaviors such as stealing, cheating, dishonesty, and withholding information. Opportunism negatively impacts relational exchange tenets such as trust, commitment, cooperation, and satisfaction. Furthermore, perceptions of opportunism negatively affect firm performance. In lieu of the known negative
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Hawkins, Timothy Glenn Pohlen Terrance Lynn. "Explaining buyer opportunism in business-to-business relationships." [Denton, Tex.] : University of North Texas, 2007. http://digital.library.unt.edu/permalink/meta-dc-3664.

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Malm, Jimmie, and Enrique Guy. "The impact of simulations on Business Relationships : How the utilization of simulations affects the nature of a business relationship." Thesis, Mälardalen University, School of Sustainable Development of Society and Technology, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-771.

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<p>Decision making with the help of graphs has been applied for a long time. Previous to the introduction of computerized solutions, graphs and complementary pictures were hand drawn. With the introduction of computers came the colored and dynamic “animations” called simulations which are used today. The focal company of this study, Ångpanneföreningen AB, has during an extensive period of time constructed simulations of complex systems which they have used in order to satisfy specific needs of their customers in different areas. Depending on the complexity of the product and the needs it is ou
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Bryngemark, Adam, and Sebastian Baard. "”En vecka fick jag fler ölleveranser än virkesleveranser.” : Hur B2B-kunder hanterar och navigerar i B2B-relationer." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-66055.

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Bakgrund: Vikten av mer bundna business-to-business-relationer från leverantörsidan är vida erkänd. Det är dock inte självklart att kunden i en B2B-relation strävar efter samma mål som leverantören i detta anseende. Kunden påverkas av faktorer i mer bundna och mer obundna relationer och måste förhålla sig till dessa samtidigt som de navigerar i sina leverantörsrelationer för att försöka åtnjuta fördelarna med både lång- och kortsiktighet. Syfte: Att förstå hur B2B-kunder hanterar och navigerar i B2B-relationer för att åtnjuta fördelar med både mer bundna och mer obundna B2
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Mo, Yuet-Ha. "Interpersonal trust and business relationships." Thesis, University of Oxford, 2004. http://ora.ox.ac.uk/objects/uuid:1004afdd-05c8-48ca-b6ac-c9bfa671640b.

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The research was multi-method as it combined qualitative semi-structured interviews with quantitative surveys. The thesis concludes by discussing cultural implications for the formation of trust among business people in the UK and China, and future research directions.
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Books on the topic "Business relationships"

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1944-, Ford David, ed. Managing business relationships. 2nd ed. J. Wiley, 2003.

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Ray, French, ed. Managing business relationships. Pearson Custom Publishing, 2004.

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1944-, Ford David, ed. Managing business relationships. J. Wiley, 1998.

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Blois, K. J. Business to business relationships in Thailand. Templeton College, 1997.

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Holm, Desirée Blankenburg. Business network connections and international business relationships. Dept. of Business Studies, Uppsala University, 1996.

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Blois, K. J. Are business to business relationships inherently unstable? Templeton College, 1996.

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Cox, Andrew, Chris Lonsdale, Joe Sanderson, and Glyn Watson. Business Relationships for Competitive Advantage. Palgrave Macmillan UK, 2004. http://dx.doi.org/10.1057/9780230509191.

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Slater, Jim, and Roger Strange, eds. Business Relationships with East Asia. Taylor & Francis, 1997. http://dx.doi.org/10.4324/9780203285053.

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Crookell, Harold. Managing business relationships with government. Prentice-Hall Canada, 1991.

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Slater, Jim. Business Relationships with East Asia. Taylor & Francis Group Plc, 2003.

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Book chapters on the topic "Business relationships"

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Swift, Jonathan. "Business-To-Business Relationships." In Understanding Business in the Global Economy. Macmillan Education UK, 2016. http://dx.doi.org/10.1057/978-1-137-60380-7_8.

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Rose, Christoph. "Relationship quality in business to business customer-supplier relationships." In Supplier Relationships to Family Firms. Springer Fachmedien Wiesbaden, 2017. http://dx.doi.org/10.1007/978-3-658-19048-4_2.

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Monty, David A. "Build Business Relationships." In Trust-Based Selling. Apress, 2014. http://dx.doi.org/10.1007/978-1-4842-0874-8_6.

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Monty, David A. "Build Business Relationships." In Sales Hunting. Apress, 2014. http://dx.doi.org/10.1007/978-1-4302-6769-0_7.

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Seyed-Mohamed, Nazeem. "Modelling Business Relationships." In Business Marketing: An Interaction and Network Perspective. Springer Netherlands, 1995. http://dx.doi.org/10.1007/978-94-011-0645-0_18.

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Furnham, Adrian. "Workplace romantic relationships." In The People Business. Palgrave Macmillan UK, 2005. http://dx.doi.org/10.1057/9780230510098_69.

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Pereira, Vijay, Yama Temouri, and Daicy Vaz. "Business Relationships Between Businesses and Customers." In Managing Sustainable Business Relationships in a Post Covid-19 Era. Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-96199-2_3.

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Törnroos, Jan-Åke, and Christopher J. Medlin. "Adapting in business relationships." In Individuals in B2B Marketing. Routledge, 2024. http://dx.doi.org/10.4324/9781003388036-8.

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Chávez, Kirstin, and Johnathon Pape. "Business and Artistic Relationships." In Living the Dream. Focal Press, 2024. http://dx.doi.org/10.4324/9781003457435-11.

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Burke-Garcia, Amelia. "The Business of Relationships." In Influencing Health. Productivity Press, 2019. http://dx.doi.org/10.4324/9780429291173-4.

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Conference papers on the topic "Business relationships"

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Piwoni-Krzeszowska, Estera. "INTENTIONALITY OF CORPORATE BEHAVIOUR IN RELATIONSHIPS WITH MARKET STAKEHOLDERS." In The 7th International Scientific Conference "Business and Management 2012". Vilnius Gediminas Technical University Publishing House Technika, 2012. http://dx.doi.org/10.3846/bm.2012.152.

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Čakanišin, Adrián, and Mária Halenárová. "Monte Carlo as a Method for Examining of Business Changes in Tourism in Slovakia." In 25th International Joint Conference Central and Eastern Europe in the Changing Business Environment. Vydavateľstvo EKONÓM, 2025. https://doi.org/10.53465/ceecbe.2025.9788022552257.50-63.

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The business environment in tourism encompasses a set of factors influencing the establishment, development, and sustainability of businesses in this sector, including economic, legislative, and market conditions. The dynamics of this environment are crucial for the economic stability of the sector. The main objective of this paper is to model the development of business establishments and closures in the tourism sector based on historical data and the influence of selected factors. The data used for this study were obtained from the Statistical Office of the Slovak Republic upon request. To a
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Jankova, Liga, and Andrejs Lazdins. "CUSTOMER RELATIONSHIP MANAGEMENT IN LATVIA." In 24th SGEM International Multidisciplinary Scientific GeoConference 2024. STEF92 Technology, 2024. https://doi.org/10.5593/sgem2024/5.1/s21.58.

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Understanding the nature and role of customer relationship management (hereinafter CRM) is an important prerequisite for business success. A customer requires the company to adhere to certain quality standards as well as affects the performance and management of the company. Customer relationships could be managed and developed to attract new customers and increase business profitability and customer loyalty. The customer is the most valuable asset of a company that helps to achieve goals set by the company. In Latvia, the need to view customer relationships as important in business management
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Kosasi, Sandy, Husni Teja Sukmana, I. Dewa Ayu Eka Yuliani, Robertus Laipaka, Diana Fitriani, and Madhiyono. "Exploring the Relationships between Dynamic Capabilities, Digital Transformation, and IT-Business Alignment." In 2024 12th International Conference on Cyber and IT Service Management (CITSM). IEEE, 2024. https://doi.org/10.1109/citsm64103.2024.10775904.

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Jia, Ying. "Research on Factor Interaction Effects and Nonlinear Relationships in Quantitative Models." In 2024 6th International Conference on Machine Learning, Big Data and Business Intelligence (MLBDBI). IEEE, 2024. https://doi.org/10.1109/mlbdbi63974.2024.10823702.

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Park, Chan Kwon, Yeong-Bin Cho, and Chae-Bogk Kim. "Modeling for Relationships among Business Functions." In Business 2014. Science & Engineering Research Support soCiety, 2014. http://dx.doi.org/10.14257/astl.2014.47.91.

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Graupner, Sven, and Hamid Motahari. "Managing business relationships in IT outsourcing." In 2010 IEEE/IFIP Network Operations and Management Symposium Workshops. IEEE, 2010. http://dx.doi.org/10.1109/nomsw.2010.5486587.

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Steinau, Sebastian, Vera Kunzle, Kevin Andrews, and Manfred Reichert. "Coordinating Business Processes Using Semantic Relationships." In 2017 IEEE 19th Conference on Business Informatics (CBI). IEEE, 2017. http://dx.doi.org/10.1109/cbi.2017.53.

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Veganzones, David, and Eric Séverin. "ON THE INFLUENCE OF BANKING RELATIONSHIPS ON FRENCH SMES FAILURE." In Economic and Business Trends Shaping the Future. Ss Cyril and Methodius University, Faculty of Economics-Skopje, 2020. http://dx.doi.org/10.47063/ebtsf.2020.0015.

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Small and medium firms are highly dependent on banks to finance their business activities. Thus, banking relationship may be crucial to overcome financial difficulties and to ensure their continuity. Accordingly, this paper investigates the influence of banking relationship on SMEs failure. In particular, four measures that firms can control to build their banking relationships and, that resemble standard variables from the literature on bank/firms relationships are evaluated: the breadth of relationships (number of banks), the relationship length(relationship duration), the relationship proxi
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Blut, Markus, Heiner Evanschitzky, Christof Backhaus, John Rudd, and Michael Marck. "SECURING BUSINESS-TO-BUSINESS RELATIONSHIPS: THE IMPACT OF SWITCHING COSTS." In Bridging Asia and the World: Globalization of Marketing & Management Theory and Practice. Global Alliance of Marketing & Management Associations, 2014. http://dx.doi.org/10.15444/gmc2014.07.05.01.

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Reports on the topic "Business relationships"

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Cai, Jing, and Adam Szeidl. Interfirm Relationships and Business Performance. National Bureau of Economic Research, 2016. http://dx.doi.org/10.3386/w22951.

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Bock, Geoffrey. Building Business Relationships through Product Information Assets. Patricia Seybold Group, 2002. http://dx.doi.org/10.1571/ov4-25-02cc.

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Hale, Galina. Bank Relationships, Business Cycles, and Financial Crises. National Bureau of Economic Research, 2011. http://dx.doi.org/10.3386/w17356.

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CLARISSA. Relationships Among Business Owners in the Formal and Informal Sectors. Institute of Development Studies, 2024. http://dx.doi.org/10.19088/clarissa.2024.016.

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The Child Labour: Action-Research-Innovation in South and South-Eastern Asia (CLARISSA) programme uses Action Research (AR) to understand the dynamics which drive the worst forms of child labour (WFCL), and to generate participatory innovations which help to shift these underlying dynamics and mitigate their worst effects. Through 13 Action Research Groups (ARGs) in Bangladesh and 12 groups in Nepal, the programme is generating a rich understanding – particularly through children’s lived experiences – of the complex underlying drivers of harmful work and working children and their employers ar
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Foley, Kevin L. Navy-Marine Corps Operational Command Relationships and the Joint Force Commander: Unfinished Business. Defense Technical Information Center, 1998. http://dx.doi.org/10.21236/ada348803.

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programme, CLARISSA. The Need for an ‘Association’ to Improve Night Entertainment Business Management Practices to Reduce Worst Forms of Child Labour. Institute of Development Studies, 2024. http://dx.doi.org/10.19088/clarissa.2024.035.

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In late 2020, CLARISSA undertook scoping studies and literature reviews into supply chain/human chain/urban neighbourhood dynamics in Kathmandu, and their impact on worst forms of child labour (WFCL). To address the evidence gaps identified, the team developed a research framing for exploring in greater detail how small Adult Entertainment Sector (AES) businesses were being run – exploring factors such as managing seasonality, relationships between informal and formal businesses, loans and debts carried by small businesses, and business norms in the sector – and how these factors can perpetuat
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Hacker, Elizabeth, Ranjana Sharma, Jody Aked, and Amit Timilsina. Business Owners’ Perspectives on Running Khaja Ghars, Massage Parlours, Dance Bars, Hostess Bars, and Dohoris in Kathmandu, Nepal. Institute of Development Studies, 2024. http://dx.doi.org/10.19088/clarissa.2024.001.

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The Child Labour: Action-Research-Innovation in South and South-Eastern Asia (CLARISSA) programme aims to understand the dynamics that are central to running a business in the informal economy of Nepal’s adult entertainment sector, and explore how and why the worst forms of child labour (WFCL) become a feature of business operations. This research paper explores the findings from semi-structured interviews conducted with business owners operating spa and massage parlours, khaja ghars (snack shops), cabin/hostess bars, dance bars, and dohoris (folk-dance bars) in Kathmandu. It explores business
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Kornelakis, Andreas, Chiara Benassi, Damian Grimshaw, and Marcela Miozzo. Robots at the Gates? Robotic Process Automation, Skills and Institutions in Knowledge-Intensive Business Services. Digital Futures at Work Research Centre, 2022. http://dx.doi.org/10.20919/vunu3389.

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Against the backdrop of the fourth industrial revolution, this paper examines the emergence of Robotic Process Automation (RPA) as one of the new technologies that are shaping the future of work and reconfiguring sectoral business and innovation systems and models. It discusses how the institutional context can potentially mediate the digital transformation of services, how RPA affects workers’ employment and skills, and how it alters inter-organisational relationships and capabilities. Bringing together different strands of academic literature on employment studies, innovation, and technology
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Vickers, Brendan, Salamat Ali, Neil Balchin, and Kyle de Klerk. Deepening Intra-Commonwealth Trade and Investment between the UK and Africa. Commonwealth Secretariat, 2023. https://doi.org/10.14217/comsec.1111.

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The African Commonwealth countries have a long-standing history of strong trade, investment and diaspora linkages with the UK. These economic relationships have been fostered over time as a result of historical ties, similar business procedures and legal systems, and the widespread use of the English language. Together, these 21 countries represent about 40 per cent of the continent’s population and half of its gross domestic product (GDP). They also play a crucial role in driving international trade and investment flows from Africa. This issue of Trade Hot Topics explores the trade and invest
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Maksud, A. K. M., Khandaker Reaz Hossain, Sayma Sayed, and Jody Aked. Informal Economy Perspectives on the Prevalence of Worst Forms of Child Labour in Bangladesh’s Leather Industry. Institute of Development Studies, 2024. http://dx.doi.org/10.19088/clarissa.2024.005.

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The CLARISSA programme aims to understand the dynamics that are central to running a business in the informal economy in Bangladesh’s leather industry and explore how and why worst forms of child labour become a feature of business operations. This research paper explores the findings from semi-structured interviews with business owners operating enterprises involved in leather processing and production across three prominent neighbourhoods and business districts in and around Dhaka. A focus on the leather industry in Bangladesh is an opportunity to explore the demand side of the child labour
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