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1

Søilen, Klaus Solberg. "Management implementation of Business Intelligence Systems." Inteligencia y Seguridad 2010, no. 9 (2011): 47–65. http://dx.doi.org/10.5211/iys.9.article5.

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Oliver, David W. "Business Strategy Implementation with Systems Engineering." INCOSE International Symposium 7, no. 1 (1997): 356–63. http://dx.doi.org/10.1002/j.2334-5837.1997.tb02193.x.

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Yeoh, William, Andy Koronios, and Jing Gao. "Managing the Implementation of Business Intelligence Systems." International Journal of Enterprise Information Systems 4, no. 3 (2008): 79–94. http://dx.doi.org/10.4018/jeis.2008070106.

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Schumann, Matthias, Patricia Gongla, Kyoung-Sang Lee, and J. Gene Sakamoto. "Business Strategy Advisor: An Expert Systems Implementation." Journal of Information Systems Management 6, no. 2 (1989): 16–24. http://dx.doi.org/10.1080/07399018908960139.

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5

Sargent, P. "Review: Business Process Implementation: Building Workflow Systems." Computer Bulletin 40, no. 1 (1998): 30–31. http://dx.doi.org/10.1093/combul/40.1.30-c.

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Qu, Feng Juan, Li Yuan Liu, and Huan Wang. "Research and Implementation of Monitoring Application Systems." Advanced Materials Research 433-440 (January 2012): 6134–39. http://dx.doi.org/10.4028/www.scientific.net/amr.433-440.6134.

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Business systems are widely used in various fields, to ensure high reliability, high operation efficiency and maintenance and initiative of the systems based on databases, this paper researches and submits a solution of monitoring and managing business systems to monitor and manage critical state of business systems.
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Researcher. "MASTERING BUSINESS SYSTEMS: A COMPREHENSIVE APPROACH." International Journal of Research In Computer Applications and Information Technology (IJRCAIT) 7, no. 2 (2024): 516–27. https://doi.org/10.5281/zenodo.14004627.

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This article presents a comprehensive exploration of business systems implementation, focusing on key phases including requirements gathering, data implementation and modeling, training and knowledge transfer, and deployment and project management. Through an in-depth case study of a major insurance company, the article demonstrates how effective business systems can significantly enhance operational efficiency, decision-making processes, and overall competitiveness. The article highlights innovative techniques such as VR prototyping, AI-assisted natural language processing, and graph database
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Rostek, Katarzyna. "Business Intelligence for Insurance Companies." Foundations of Management 1, no. 1 (2009): 65–82. http://dx.doi.org/10.2478/v10238-012-0005-z.

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Business Intelligence for Insurance CompaniesThe article presents current status of IT implementation in Polish insurance companies. Afterwards the man issues connected with information management and proposal of dealing with these issues, due to the implementation of Business Intelligence system, is presented. Definition, structure and scope of application as well as the Business Intelligence system implementation methodology, with a particular consideration for the insurance market character, are presented. Article is summed up with examples of effective Business Intelligence systems impleme
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Firmansyah, Denny. "Business Intelligence (BI) Implementation - COBIT 4.1." Journal of Applied Information, Communication and Technology 5, no. 1 (2018): 1–9. http://dx.doi.org/10.33555/ejaict.v5i1.5.

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The present paper aims to propose a general procedure to sizing and improve the Information Technology in an organization.
 The use of information systems has led to the recognition of the importance of quality management in the competitive environment. However, only few companies have taken actions to measure and enhance the quality of information. Hidden costs and poor quality of information may adversely measuring the performance of Business Intelligence systems based on COBIT 4.1 [1].
 The value of the study is the ability to use business intelligence for the purpose of implement
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Maraj, Emanuela. "ERP Systems in business function." Ingenious 1, no. 2 (2021): 36–55. http://dx.doi.org/10.58944/uilx6037.

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ERP software can integrate all the processes needed to run a company and companies use ERP systems – (Enterprise Resource Planning) for various reasons, such as the expansion and improvement of business operations as well as the reduction of costs during the activity. Automating business processes eliminates waste, improves work accuracy and improves productivity. Departments with processes from the simplest to the most complex can now synchronize work and communication to achieve faster and more successful results. Following each of the reasons, medium and large companies now operate in busin
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Voynarenko, Mykhailo, Vladimir Dzhuliy, and Ludmyla Yemchuk. "Development of information systems and modeling of their implementation in the business." Problems and Perspectives in Management 14, no. 3 (2016): 102–7. http://dx.doi.org/10.21511/ppm.14(3).2016.10.

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The development features of the information systems and technologies are investigated. The analysis of their impact on the formation of the information society is carried out. The current level of the Ukraine’s development in different directions of the information industry is considered. The advantages and prospects of development of the domestic IT industry are allocated. The role of information systems in the development of an economy that is based on knowledge and information is determined. The types of information systems and their functionality are considered. The approach for improving
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Lillah, Riyaadh, and Miemie Struwig. "Factors Influencing Business Implementation of Environmental Management Systems." Journal of Economics, Business and Management 4, no. 4 (2016): 272–79. http://dx.doi.org/10.18178/joebm.2016.4.4.403.

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Магомедова, Ф. Г. "Implementation of CRM systems to improve business competitiveness." Экономика и предпринимательство, no. 4(117) (June 1, 2020): 778–81. http://dx.doi.org/10.34925/eip.2020.117.4.167.

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В этой статье раскрывается ценность системы CRM как концепции эффективного взаимодействия с клиентами, описывается актуальность и преимущества использования систем CRM. В статье рассматриваются основные функции CRM-систем и критические проблемы внедрения. На основе изучения систем управления взаимоотношениями с клиентами представлены характеристики наиболее популярных на российском рынке. This article reveals the value of the CRM system as a concept of effective interaction with customers, describes the relevance and benefits of using CRM systems. The article discusses the main functions of CR
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Kral, Jaroslav, and Michal Zemlicka. "Implementation of business processes in service-oriented systems." International Journal of Business Process Integration and Management 3, no. 3 (2008): 208. http://dx.doi.org/10.1504/ijbpim.2008.023220.

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Harison, Elad. "Critical Success Factors of Business Intelligence System Implementations." International Journal of Enterprise Information Systems 8, no. 2 (2012): 1–13. http://dx.doi.org/10.4018/jeis.2012040101.

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Business Intelligence (BI) systems are applied by increasing numbers of organizations in a wide range of sectors. Despite the growing numbers of BI solutions and the experience augmented in many implementation projects worldwide, as well as the value that BI systems provide to organizations, IT literature lacks a coherent set of definitions through which BI systems can be classified, categorized, and assessed. Furthermore, BI implementation projects often do not succeed or do not fully accomplish the degrees of value and performance as expected, when firms fail to complete the system implement
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Katerattanakul, Pairin, James J. Lee, and Soongoo Hong. "Effect of business characteristics and ERP implementation on business outcomes." Management Research Review 37, no. 2 (2014): 186–206. http://dx.doi.org/10.1108/mrr-10-2012-0218.

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Purpose – This study is an exploratory study aiming to explore whether different groups of manufacturing firms with similar business characteristics and enterprise resource planning (ERP) implementation approaches would experience different business outcomes from ERP implementation. The paper aims to discuss these issues. Design/methodology/approach – Cluster analysis with data collected from 256 Korean manufacturing firms was employed to identify groups of manufacturing companies having similar business characteristics and adopting similar ERP implementation approaches. Then, the differences
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van der Wiele, Ton, Barrie Dale, and Roger Williams. "Business improvement through quality management systems." Management Decision 38, no. 1 (2000): 19–23. http://dx.doi.org/10.1108/00251740010311799.

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This paper focuses on the use of the ISO 9000 series certification and the use of self‐assessment against an excellence model, as two examples of management fads which have survived for a long period of time. The literature suggests that two variables are related to the perceived success of the implementation of a fad. First, the degree of intrinsic as opposed to extrinsic motivation which is present, and second, the depth of organisational change which is demanded by the implementation. The two fads described in this paper differ in relation to these two variables.
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Boiko, Marharyta, Myroslava Bosovska, Nadiia Vedmid, Svitlana Melnychenko, and Yevheniia Stopchenko. "Digitalization: Implementation in the tourism business of Ukraine." Problems and Perspectives in Management 20, no. 4 (2022): 24–41. http://dx.doi.org/10.21511/ppm.20(4).2022.03.

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Global digitalization has led to the formation of a new contour of the economic environment in tourism due to the inevitable and pervasive transformation of socio-economic systems. All this is happening against the background of the synergy of digital and service economies. Therefore, the study analyzes the genesis and world experience of digitalization to determine the areas and advantages of using digital technologies in the tourism business of Ukraine. Systematization, generalization, and surveying were used. Since the main players of the tourism business are tour operators and hotels, and
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Moustaid, Bouzekri, and Mohamed Fakir. "Implementation of Business Intelligence For Sales Management." IAES International Journal of Artificial Intelligence (IJ-AI) 5, no. 1 (2016): 22. http://dx.doi.org/10.11591/ijai.v5.i1.pp22-34.

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<p>Today's company operates in a socio-economic environment increasingly demanding. In such a context, it is obliged to adopt a competitive approach by exploiting at best the information that it possesses for developing appropriate action plans and taking effective decisions. The decision support systems provide to the enterprise the tools that help it for decision-making based on techniques and methodologies coming from domain of applied mathematics such as optimization, statistics and theory of the decision. The decision support systems are composed of various components such as data w
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Yoon, Tom, and Bong-Keun Jeong. "Service Oriented Architecture (SOA) Implementation." International Journal of Information Systems in the Service Sector 10, no. 2 (2018): 1–21. http://dx.doi.org/10.4018/ijisss.2018040101.

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Using a multiple case studies and surveys, this article finds that factors essential to successful Service Oriented Architecture (SOA) implementations include establishing effective SOA governance, establishing SOA registries, starting with a small project, collaboration between business and IT units, strengthening trust among business units, and training. This article also explores business and IT motivations for SOA implementation and the benefits realized from this implementation. The findings from this article can provide a guidance for practitioners on the successful implementation of SOA
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Rábová, Ivana. "Business rules formalisation for information systems." Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis 58, no. 6 (2010): 399–406. http://dx.doi.org/10.11118/actaun201058060399.

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The article deals with relation business rules and business applications and describes a number of structures for support of information systems implementation and customization. Particular formats of structure are different according to different type of business rules. We arise from model of enterprise architecture that is a significant document of all what happens in business and serves for blueprint and facilitates of managers decisions. Most complicated part of enterprise architecture is business rule. When we gain its accurate formulation and when we achieve to formalize and to store bus
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Ocenasek, Pavel. "Effective Design and Implementation of Distributed Business Information Systems." Applied Mechanics and Materials 307 (February 2013): 451–54. http://dx.doi.org/10.4028/www.scientific.net/amm.307.451.

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This paper deals with the effective design and implementation aspects of distributed business information systems. After a short introduction to the state of the art, it proposes a study on a payment protocol design, which is based on the composition method.
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Ситнов and Alyeksyey Sitnov. "Potential operational audit business systems." Auditor 1, no. 1 (2015): 22–25. http://dx.doi.org/10.12737/12786.

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The article summarizes and systematizes views on the process of implementation of the operational audit of the modern business systems. In the study the author has outlined its
 views on the possibility of applying the specified direction of the audit when the permanent influence of the external environment on the business system, opened its significant
 advantages for system management of these entities. In addition, the author revealed the potential use as tools audit research business systems techniques operationally-cost
 analysis and economic-mathematical modeling.
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Larasati, Shinta Dewi, Imairi Eitiveni, and Pramudya Mahardhika. "Analysis of ERP Critical Failure Factors: A Case Study in an Indonesian Mining Company." Jurnal Sistem Informasi 19, no. 2 (2023): 34–47. http://dx.doi.org/10.21609/jsi.v19i2.1291.

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ERP is a useful application for companies to run day-to-day operations by automating business processes, but the complexity and difficulty of deploying ERP systems causes unanticipated implementation failures. Around 70% of ERP implementation fails to produce expected benefits, and three quarters of these projects fail. This study aims to uncover potential reasons that cause the failure of ERP system adoption using Company XYZ, a mining company as the case. A questionnaire was distributed to its management and employees. TOPSIS approach was used to rank the variables according to their signifi
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Yu Stepanov, D. "Using waterfall, iterative and spiral models in ERP-system implementation projects under uncertainty." Journal of Physics: Conference Series 2142, no. 1 (2021): 012016. http://dx.doi.org/10.1088/1742-6596/2142/1/012016.

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Abstract The article considers the use of cascade and multi-pass implementation models of corporate information systems in case of business and technological uncertainty. A review of waterfall, iterative and spiral ERP-systems implementation models is given. The business and technological uncertainties inherent in software systems implementation projects are introduced. The basic principles of development complex applications in ERP-systems are analyzed, including the rules of evolution and functionality. One compares business uncertainty for refined requirements in the waterfall and Agile-bas
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Purnomo, Hadi, F. R. Fitrah, R. Maulana, and M. M. Pratadina. "Implementation of Information System in Indonesian Traditional Beverage Businesses." International Journal of Informatics, Information System and Computer Engineering (INJIISCOM) 2, no. 1 (2021): 15–24. http://dx.doi.org/10.34010/injiiscom.v2i1.4863.

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This study aims to apply the information system to every business owner who can inform businesses beverage container business through information technology. The function of this information system's application is for business owners and customers interested in buying products business. This study is an application of information systems in the Indonesian Traditional Beverage Business. This study's method was conducted using qualitative descriptive writing method of collecting data through literature study and observation to the growing beverage business owners. Information system development
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Witoszek-Kubicka, Aleksandra. "Implementation of Gamification in Polish Companies—Stages, Elements, Ethics." Information 11, no. 8 (2020): 371. http://dx.doi.org/10.3390/info11080371.

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Business gamification has been gaining in popularity in Poland in recent years and is indeed appearing in companies, especially large ones. However, the implementation of game-based solutions is still not sufficiently described. The technology allows the use of solutions such as AI or Machine Learning, but gamification is not only an IT project. The aim of the article is to determine the stages of implementation of business gamification according to various models, describe the existing differences and confront the results with business practice in Poland. To this end, a scoping review on the
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Mediaty, M., Aini Indrijawati, Rezvita Zalsabilah Palureng, S. Surisman, and H. Hariana. "Implementation of Accounting Information Systems in SME." Golden Ratio of Finance Management 5, no. 1 (2025): 52–65. https://doi.org/10.52970/grfm.v5i1.923.

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This study aims to analyze the implementation of Accounting Information Systems (AIS) in Micro, Small, and Medium Enterprises (SMEs) in Indonesia using the Systematic Literature Review (SLR) approach. AIS is important in improving operational efficiency, transparency, and accuracy of MSME financial data, which ultimately supports strategic decision-making and business competitiveness. However, implementing AIS in SMEs faces various challenges, such as low financial literacy, limited access to technology, and difficulties in integrating new systems with existing business practices. This study i
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Kvasha, Vladimir A., Elena I. Voevodina, Alexey D. Burykin, Marina V. Gromova, and Valery D. Larionov. "KEY TOOLS OF BI SYSTEMS, BENEFITS OF USE AND IMPLEMENTATION PROBLEMS." SOFT MEASUREMENTS AND COMPUTING 3, no. 76 (2024): 5–13. http://dx.doi.org/10.36871/2618-9976.2024.03.001.

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The article examines the relevance of systems of business intelligence in the field of management in order to improve the quality and efficiency of business decisions. The authors cover the stages of the business intelligence process, providing a detailed analysis of the main tools used in soft business intelligence. This scientific article analyzes the main problems faced by organizations in the process of designing and developing business intelligence systems. Aspects such as data collection and integration, data quality, management support, defining user requirements, personnel training, se
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Glykas, Michael, George Valiris, Angelika Kokkinaki, and Zoi Koutsoukou. "Banking Business Process Management Implementation." International Journal of Productivity Management and Assessment Technologies 6, no. 1 (2018): 50–69. http://dx.doi.org/10.4018/ijpmat.2018010104.

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Scholars and practitioners in the fields of Business Process Management (BPM), performance measurement and business information systems tend to use different approaches for implementing BPM Programs without arguing about the quality strategy set to ensure successful implementation and adoption. This lack of quality standards makes it difficult for researchers and practitioners to build on each other's work. The purpose of this article is to present a model for a BPM Program implementation in the banking sector. The authors' four steps implementation model is based on a quality strategy monitor
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Holm, Anna B., and Franziska Günzel-Jensen. "Succeeding with freemium: strategies for implementation." Journal of Business Strategy 38, no. 2 (2017): 16–24. http://dx.doi.org/10.1108/jbs-09-2016-0096.

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Purpose The purpose of this article is to highlight the key points for succeeding with the freemium business model in online digital business from a strategic point of view. The freemium business model has recently become one of the most dominant business models in online markets. However, entrepreneurs and managers still have a limited understanding of why some freemium business models become successful and sustainable while others do not. Design/methodology/approach The findings and recommendations derive from the study of online digital companies and applications, which either succeeded or
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Parkhomenko, Nataliia. "Marketing strategies of business systems in global environment." Herald of Economics, no. 2 (July 30, 2022): 59. http://dx.doi.org/10.35774/visnyk2022.02.059.

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Introduction. The operation and development of business systems in international markets under pressure from competitors requires the application of strategic approaches to marketing management. The lack of a sound marketing strategy in the global environment leads to the loss of competitive positions, financial problems, unprofitable activities, etc. in domestic and foreign markets. Given the fact that in 2021 export and import operations were carried out with 166 partner countries (according to Ukrstat), the validity of the choice of marketing strategy in foreign markets is a very important
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Eder, Florian, and Stefan Koch. "Critical Success Factors for the Implementation of Business Intelligence Systems." International Journal of Business Intelligence Research 9, no. 2 (2018): 27–46. http://dx.doi.org/10.4018/ijbir.2018070102.

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This article focuses on critical success factors during the implementation of a business intelligence system. The existing literature was reviewed, and critical success factors were extracted. Subsequently, the critical success factors that occur in practice were collected through qualitative expert interviews that are analysed through a qualitative content analysis. The critical success factors found in literature are afterwards compared with those that have been collected during the expert interviews. It was found that many of the critical success factors were mentioned in the literature and
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Maramba, George, and Hanlie Smuts. "Guidelines for Selecting Appropriate Knowledge Management System Implementation Frameworks." International Journal of Knowledge Management 16, no. 4 (2020): 81–108. http://dx.doi.org/10.4018/ijkm.2020100105.

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The preservation of knowledge is a universal requirement for every organisation that strives to gain a competitive advantage. Knowledge management systems are a modern business enabler and driver of success. Furthermore, the implementation of knowledge management systems is a comprehensive process which integrates people, business processes, the business universe, technology, and customers. However, some evidence suggests that organisations are investing a multiplicity of resources in implementing knowledge management systems with little success. Therefore, the aim of this study is to identify
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Poba-Nzaou, Placide, Malatsi Galani, and Chaima Aloui. "Business Intelligence Adoption and Implementation Risk in SMEs." International Journal of Business Intelligence Research 13, no. 1 (2022): 1–22. http://dx.doi.org/10.4018/ijbir.305240.

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Business Intelligence – BI systems are increasingly accessible to small and medium-sized enterprises (SMEs). Like all Information Systems (IS), their implementation is very risky by nature. Several scholars underscore that IS risk management is more effective when initiated earlier in the system life cycle, as early as at the adoption. The objective of this research is to describe and understand the process of BI adoption in SMEs focusing on the management of implementation risk of from the adoption stage using an interpretive holistic single-case study of a small manufacturing firm in Tunisia
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Kotani, Masafumi, and Junichi Iijima. "IT applications portfolio management under business and implementation uncertainty." Journal of Systems Science and Systems Engineering 17, no. 1 (2008): 109–24. http://dx.doi.org/10.1007/s11518-008-5066-x.

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Loukis, Euripidis, and Ioakim Sapounas. "Innovation, Information Systems Strategic Alignment and Business Value." International Journal of Strategic Information Technology and Applications 1, no. 2 (2010): 38–54. http://dx.doi.org/10.4018/jsita.2010040103.

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For more than two decades the strategic alignment of information systems (IS) is one of the most important issues that IS and business managers face and at the same time a major research topic in the IS domain. In this paper the authors present an empirical study of the business value of IS strategic alignment, which examines IS strategic alignment both at the strategy formulation and implementation level. Also, investigated in this paper are the effects of adopting an innovation strategy on IS strategic alignment. The study is based on firm-level data from Greek companies, which are used for
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Vysotska, Victoria, and Lyubomyr Chyrun. "Web Content Processing Method for Electronic Business Systems." INTERNATIONAL JOURNAL OF COMPUTERS & TECHNOLOGY 12, no. 2 (2013): 3211–20. http://dx.doi.org/10.24297/ijct.v12i2.3288.

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The given article is devoted to the development of standardized methods and software Web content processing in e-business systems. The model of electronic content commerce systems is developed. The models of commercial Web content processing subsystems are constructed. A new approach of business processes application and implementation for the construction of electronic content commerce systems is formulated. Complex methods of formation, management and support commercial content are developed. Software for information resources processing in electronic content commerce systems is developed. T
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MEHMETLLARI, Eni. "Business benefits from the implementation of ERP systems especially in Navision." Ingenious 3, no. 2 (2023): 33–48. http://dx.doi.org/10.58944/bfvt5185.

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The business market nowadays is becoming increasingly dynamic day by day. From the smallest business up to the biggest one, each one needs to implement the system of automation. That’s why ERP Systems are for. ERP stands for Enterprise Resource Planning and is a software user by organization to manage daily business activities such as: accounting, procurement, project management, risk management and compliance, and supply chain operations. Starting from the ancient ERP systems (MRP – Material Requirements Planning) and the latest version of Business Central, this technology is developing so qu
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Corredor-Chavarro, Felipe Andrés, Diana Cristina Franco-Mora, and Diego Izquierdo-Dussan. "Implementation of cybersecurity risk analysis systems in Colombia." Visión electrónica 2, no. 2 (2019): 334–42. http://dx.doi.org/10.14483/22484728.18435.

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Currently, organizations in all productive sectors, but mainly in government, financial services, banking, telecommunications and education, support their activities on information technologies, due to the fact that keeping business continuity is increasingly complex, as the rising threats on technologies and organizational processes, can materialize as security incidents according to the risk level and the opportune actions taken by the organization in this regard. In Colombia, risk management at corporate levels is usually achieved through standards such as NTC-ISO 27005 and NTC_ISO 31000, b
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Chakravorty, Satya S., and Ronald E. Dulaney. "ERP systems: an implementation experience." International Journal of Business Excellence 3, no. 2 (2010): 163. http://dx.doi.org/10.1504/ijbex.2010.030727.

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Hossain, Mir Abrar, MD Sheam Arafat, Kirtibhai Desai, Sharmin Akter, and Ayesha Islam Asha. "The Economic Impact of AI-Driven Remote Patient Monitoring: A Business Intelligence Perspective on Healthcare Cost Optimization." International Interdisciplinary Business Economics Advancement Journal 06, no. 05 (2025): 39–67. https://doi.org/10.55640/business/volume06issue05-03.

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Healthcare cost optimization has improved through the implementation of Artificial Intelligence in remote patient monitoring because it increases operational efficiency and predictive analytics and allows immediate patient care management. This paper examines AI-powered RPM's economic value by showing its capacity to decrease hospital admissions together with reducing healthcare expenses while directing resources effectively. Business intelligence tools with AI help RPM systems create predictive intervention strategies for better patient results without affecting operational costs. This resear
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Ramhorst, Dirk. "A Guided Tour through the Siemens Business Services Knowledge Management Framework." JUCS - Journal of Universal Computer Science 7, no. (7) (2001): 610–22. https://doi.org/10.3217/jucs-007-07-0610.

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This case study illustrates the knowledge management framework that was designed during the introduction of knowledge management instruments at Siemens Business Services GmbH & Co. or SBS, as it is known. The knowledge management framework will give the reader an understanding of the holistic approach to knowledge management and the different stages of implementation. It also introduces the key learning processes experienced by Siemens Business Services (SBS) during the various implementation phases. The knowledge management (KM) requirements, challenges and solutions within the service bu
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Ghosh, Biswadip, Tom Yoon, and Janos Fustos. "Enhancing Functional Fit with Continuous Training During the ERP Post-Implementation Phase." International Journal of Information Systems in the Service Sector 5, no. 2 (2013): 30–45. http://dx.doi.org/10.4018/jisss.2013040103.

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Enterprise Resource Planning (ERP) systems, such as SAP, feature a rich set of integrated business applications. However, to maximize the long term benefits from ERP implementations, organizations need to careful manage the post-implementation phase and focus on supporting end users to achieve better fit between their business processes and the ERP system features. This study develops a research model based on the resource-based view (RBV) of the firm and finds support for a positive and complementary relationship between continuous training resources, functional fit capability and business pr
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Karsen, Marisa. "NFC Implementation to Improve Business Process." ComTech: Computer, Mathematics and Engineering Applications 4, no. 2 (2013): 1043. http://dx.doi.org/10.21512/comtech.v4i2.3938.

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Every industry needs IT to improve their business and give faster service to customer. The fast growing of social network (Facebook, Twitter, MySpace, LinkedIn) and Smartphone (Blackberry and iPhone) in Indonesia indicate that Indonesian people are already familiar with high technology and it is the right time to introduce new technology in Indonesia. The problem is, the usage of IT-based system in Indonesia is not optimal. Nowadays, people want to do almost everything faster and more convenient using technology. We know thatuntil now, there are a lot of situations that make people queue or wa
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Pervan, Ivica, and Ivana Dropulić. "The impact of integrated information systems on management accounting." Management 24, no. 1 (2019): 21–38. http://dx.doi.org/10.30924/mjcmi.24.1.2.

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The main aim of this study is to analyze how implementation of integrated information systems (IIS) effects management accounting. Findings based on data collected from 108 Croatian firms confirmed that IIS implementation caused significant management accounting changes. Estimated regression models revealed that the most important IIS characteristic were the analytical capabilities since it positively influenced management accounting changes in four dimensions: internal reporting, budgeting, application of modern accounting techniques and management accounting employees’ jobs. The quality of I
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HORDIEIEVA-HERASYMOVA, Liudmyla. "IMPLEMENTATION OF THE CRM SYSTEM AT THE ENTERPRISE." Herald of Khmelnytskyi National University. Economic sciences 312, no. 6(2) (2022): 115–18. http://dx.doi.org/10.31891/2307-5740-2022-312-6(2)-21.

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Working with clients is an integral part of the company’s activities. In today’s world, competition has increased on the market due to an increase in the number of goods and services. As a result, it is more difficult for businesses to find and retain customers. CRM systems make it possible to build relationships with customers more effectively, which helps to improve the level of their service. This makes enterprises more competitive, i.e. gives them some competitive advantages. The result is an increase in the number of customers and an increase in profits, which is the goal of most modern e
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Bhatia, Manjot Singh, and Anjali Awasthi. "Assessing relationship between quality management systems and business performance and its mediators." International Journal of Quality & Reliability Management 35, no. 8 (2018): 1490–507. http://dx.doi.org/10.1108/ijqrm-05-2017-0091.

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Purpose The purpose of this paper is to examine the relationship between implementation of quality management systems (QMS) and business performance, through mediating factors (operating performance, information quality, product quality, design performance, environmental performance and competitive priorities). Most of the published literature examines the direct impact of implementation of QMS on business performance, and on some of the above stated factors. However, the impact of implementation of QMS on business performance, through these mediating factors has not received much attention. A
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Aswar, Nurul Fadilah, Ilma Wulansari Hasdiansa, Andika Isma, Faslul Rahman, and Muh. Yusuf Kholiq M. "Implementation of Zachman Framework to Support Business Activities and Performance." Indonesian Journal of Enterprise Architecture 1, no. 2 (2024): 67–76. https://doi.org/10.61220/ijea.v1i2.0238.

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PT Suzuki Indomobil Motor (SIM) is a foreign investment company engaged in the business of Component Industry and Assembly of two-wheeled SUZUKI Brand motor vehicles (Motorcycles) and four wheels (Cars) which strives to provide solutions to the needs of transportation for the community by providing the principle of Total Solution, namely by providing the best service to consumers by combining synergies between technology and information systems. Building integrated systems within the company requires very careful and planned planning in order to pay attention to all stakeholders in the company
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Hengky, Ng, Erick Dazki, and Eko Indrajit. "Proposed Implementation uses TOGAF ADM and ArchiMate - Enterprise Architecture in Retail Industry." sinkron 8, no. 4 (2024): 2172–84. http://dx.doi.org/10.33395/sinkron.v8i4.14052.

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As the growth rate of the retail industry in Indonesia continues to increase, leveraging information technology (IT) to support business operations has become increasingly crucial for achieving effectiveness and efficiency. Retail companies must manage interconnected business systems, such as inventory management, supply chain, e-commerce, and customer service. Without a clear architecture, integrating these systems becomes challenging, leading to operational inefficiencies, difficulties in decision-making, and an inability to respond quickly to market trends. A comprehensive Enterprise Archit
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