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Journal articles on the topic 'Cashless banking'
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Urhie, Ese, Ogechi Chiagozie Amonu, Chiderah Mbah, et al. "Banking technology and cashless economy in selected Sub-Saharan African countries: does education matter?" Journal of Money Laundering Control 24, no. 3 (2021): 584–95. http://dx.doi.org/10.1108/jmlc-10-2020-0122.
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Purpose This study aims to analyze the effect of banking technology [automated teller machine (ATM) and mobile cellular devices (MOBs)] and other traditional factors on the level of currency in circulation for a sample of 21 selected sub-Saharan African (SSA) countries. It also assessed the mitigating effect of education on the relationship between banking technology and the cashless economy. Design/methodology/approach The study used a panel data approach to design a cashless economy model with banking technology – ATM and MOBs – as well as their interaction with education as regressors. Findings This study finds that MOB is significant for promoting a cashless economy, whereas ATM is insignificant in sample SSA countries. The level of education and the number of bank branches were also found to be significant in promoting a cashless economy. The interaction between education and ATM was insignificant but negatively signed, whereas that between education and MOB was significant but had a positive sign. Research limitations/implications Non-availability of data restricted this work to a panel study of selected SSA countries. Subsequent studies should consider single-country case studies. Practical implications Findings from the study imply that for banking technology to drive a cashless economy effectively, education has to be improved. Originality/value The ratio of cash in circulation to total money supply was used as a measure of the cashless economy. The study also evaluated the moderating effect of education on banking technology.
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Felix, Umanhonlen O., Umanhonlen I. Rebecca, and Omoruyi K. Igbinoba. "Appraisal of the Impact of e-Banking and Cashless Society in the Nigerian Economy." Management and Economics Research Journal 01 (2015): 34. http://dx.doi.org/10.18639/merj.2015.01.162936.
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The article appraises the impact of e-banking and cashless society in the Nigerian economy. The study explores various aspects of e-banking and cashless economy using the banking sector of the Nigerian economy as a focal point. Specifically, the paper articulates empirical opinions that highlight the possible ways these policy measures have direct links to beneficiaries and the weighted outcomes when divergence is noticed and how to bring back the soundness, sustainable and rebranding policy that ensures economic growth. The paper holds that for a sustainable cashless society to emerge all hands must be on desk; banks should de-emphasize all odds and ensure that efficiencies of e-banking mechanisms are of utmost priority. It, therefore, recommends that adequate plans be in place to sensitize the general public about the effects and lay down procedures to check possible drawbacks. It, however, concludes by imploring all avenues and reports that relevant agency, service providers, operators, and those who have direct access to information to advocate as timely as when necessary about the implicit needs and benefits behind the cashless economy.
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Cachia, Andre, and Ronald Aquilina. "Evaluating the Critical Factors towards a Cashless Society: Maltese Banking Sector Perspectives." MCAST Journal of Applied Research & Practice 4, no. 2 (2020): 107–26. http://dx.doi.org/10.5604/01.3001.0014.5693.
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After the financial crisis in 2008, there has been a notable increase in cashless transactions, as well as significant improvements in structures and mechanisms in the banking sector. Accordingly, this study seeks to analyse the opportunities and threats in the local banking sector emanating from the pressure to move towards a cashless society. Malta is a country stepped in traditions with the European Central Bank report (2016) stating that Malta is the cash capital of the EU, leading the list of countries where most transactions are effected directly in cash. In coordination with other institutions, governments are moving from cash-based to a cashless system by introducing online facilities to their citizens, such as the online portals, whereby citizens can execute online payments. in order to increase efficiency in handling financial transactions and decrease costs. This has led to the idea of a cashless society. This study assesses several aspects within the Maltese banking sector focusing on the trend towards a cashless society. Through semi-structured interviews held with managerial employees within banks operating locally, the researchers analyse the level of understanding, the pre-requisites required, the stumbling blocks to be removed and all the advantages and disadvantages that banks are experiencing to reduce cash transactions and make the move towards a mostly cashless society. The key findings from this study include a unanimous confirmation from all the banks interviewed that education is the most important element at this stage. A shift in culture and mentality is also required to ultimately lead towards higher accountability, transparency and less frauds. The main concern among the bank representatives interviewed for this study, is the lack of liquidity for banks. The benefits derived from a cashless society are various, and outweigh all the costs and burdens. This study found out that all the banks are in favour of a cashless society. However, some of the banks are adopting a more conservative style where they await the core banks to make the first move; since their moves tend to be regarded as a drop in the ocean, when compared to strategies adopted by core banks, locally.
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Hasan, Aslam, Mohammed Atif Aman, and Mohd Ashraf Ali. "Cashless Economy in India: Challenges Ahead." Shanlax International Journal of Commerce 8, no. 1 (2020): 21–30. http://dx.doi.org/10.34293/commerce.v8i1.839.
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In an attempt to curb-out black money, money laundering, and to have a sound economy, the central government of India has embarked on the cashless economy. It is the birth of a new era in the nation with life with digital money. This paper is going to conceptualize the meaning of a cashless system, explains online banking techniques in India, schemes by government to spread the cashless system in India and highlights the challenges of the cashless economy and electronic payment systems. The objective of this study is to examine the significant challenges that are faced by Indians on the way towards cashless. To achieve the objectives of this exploratory type of personal study, interviews will be conducted.
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Aderemi Adeyemo, Kingsley, David Isiavwe, Dorcas Adetula, Olusanmi Olamide, and Owolabi Folashade. "Mandatory adoption of the Central Bank of Nigeria’s cashless and e-payment policy: implications for bank customers." Banks and Bank Systems 15, no. 2 (2020): 243–53. http://dx.doi.org/10.21511/bbs.15(2).2020.21.
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This study seeks to uncover the projected gains and challenges of a cashless and e-payment policy in Nigeria, with particular emphasis on the wellbeing of bank clients, and to examine the extent to which the promised benefits of the policy were realized eight years down the line of implementation. Researchers provided copies of a research questionnaire to selected bankers and bank customers in Ogun and Lagos states of Nigeria to find perceptions of the two stakeholder groups regarding the subject matter. Three hypotheses formulated were tested using ANOVA. The paper reveals that the cashless banking initiative in Nigeria has significantly enhanced bank customer satisfaction; the implementation of the cashless banking structure in Nigeria has not led to a significant reduction in the level of cash fraud in Nigerian banks; and the adoption of a cashless economy practice in Nigeria has significantly improved the management of bank customer funds in terms of spending and saving. The paper, in particular, recommends that bank regulators constantly and widely cooperate with all key stakeholders in the system in the fight against cybercrime. This will make the electronic space safe and reliable for use in doing banking in Nigeria and beyond. Acknowledgment The authors wish to acknowledge Covenant University for its financial support during the work on this paper.
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Odumeru, James Adetunji. "Going Cashless : Adoption of Mobile Banking in Nigeria." Nigerian Chapter of Arabian Journal of Business and Management Review 1, no. 2 (2013): 9–17. http://dx.doi.org/10.12816/0003615.
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Kumar, Shivangee. "Digital/Cashless Economy: The Changing Landscape of India." International Journal of Research in Engineering, Science and Management 3, no. 9 (2020): 129–32. http://dx.doi.org/10.47607/ijresm.2020.306.
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Digital/ Cashless banking has become talk of the town recently. People are opting for digital payments using mobile applications/wallets instead of cash and GOI/RBI is also promoting it through various schemes and incentivisation. This mode of payments has actually changed the dynamics of consumer and corporate relationships with their banks. Now, instead of taking out cash from our wallets, we open our mobile wallets to make payments or transfer money to someone. We do not wait for the bank branch to open and stand in long queues for getting our cash deposited in account neither we wait to withdraw cash. Likewise, we do not count cash at shopping counters and make the payment in a flash using our debit/ credit card. All this is possible because of the innovation in IT and its optimum utilization by our banks. The present paper will give an idea about what is this buzz word “Digital/ Cashless Banking” and how has it changed the banking relationships these days.
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Kushu, S. O. "SPECIFICS OF CASHLESS PAYMENTS IN MODERN SOCIETY." Scientific bulletin of the Southern Institute of Management 1, no. 3 (2016): 42–44. http://dx.doi.org/10.31775/2305-3100-2016-3-42-44.
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The relevance of this study due to the fact that the dynamic development of cashless payments has led to the emergence of a new sector of banking services. The article describes the main conditions that led to the strengthening of the procedure of cashless payments, the objective associated with providing a variety of business processes implemented by economic agents to meet their informative needs.
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Tade, Oludayo, and Oluwatosin Adeniyi. "Dimensions of Electronic Fraud and Governance of Trust in Nigeria’s Cashless Ecosystem." International Journal of Offender Therapy and Comparative Criminology 64, no. 16 (2020): 1717–40. http://dx.doi.org/10.1177/0306624x20928028.
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A negative outcome of the nascent cashless policy in Nigeria has been persistent electronic banking fraud (e-fraud). Fraud occurrence in any financial space indicates insecurity and loopholes being exploited by fraudsters. This underscores the importance of trust governance in electronic banking and its centrality in a transiting cashless economy like Nigeria. Against this background, we investigated e-banking fraud and the role trust governance plays in both the adoption and refusal to migrate and use electronic banking in Nigeria. Using qualitative methods (in-depth and key informant interviews) of data collection, 30 participants were purposively selected and in some instances reached through the snowball and referral methods. Findings showed internal, external, and collaborative dimensions of e-fraud. Experiences of fraud reportedly affected adoption and migration of bank customers to e-banking platforms. Although weak governance mechanism was reported, banks nonetheless are embracing security mechanisms such as sending SCAM alert messages to customers, while shaming and sack of compromised staff were employed as within-bank measures to secure the confidence of customers in the evolving financial ecosystem.
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Farrugia, Karl, and Theresa Demanuele Montebello. "The Government Perspective towards a Cashless Economy in Malta." MCAST Journal of Applied Research & Practice 4, no. 2 (2020): 4–34. http://dx.doi.org/10.5604/01.3001.0014.5688.
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Advancements in technology throughout the years have led to the emergence of cashless societies, in which most of the payments are conducted electronically. In Malta, the accessibility of different payment methods started to increase in 2013, when people started increasing their use of online payments, direct debit, and prepaid cards. Although these cashless systems are convenient and efficient, the Maltese population still use cash as their main payment instrument. Therefore, local banks started to make single payments easy by introducing contactless systems and mobile banking applications. The Government of Malta together with the Central Bank of Malta, are working to move towards a cashless economy which is accessible for everyone. This research focuses on the government’s perspective towards a cashless economy in Malta. The results show that a local cashless economy is achievable, but it is something that can be achieved over a longer length of time, rather than being a short term objective. The findings indicate that a cashless economy will have a positive effect on the Maltese economy, and further growth can be expected.
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Chougule, Prakash S., Tejaswi S. Kurane, Suresh T. Salunkhe, and Puja A. Pawar. "A Study of Impact of Cashless Transaction on Society Using Statistical Methods." International Journal of Innovative Science and Research Technology 5, no. 7 (2020): 300–305. http://dx.doi.org/10.38124/ijisrt20jul233.
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A cashless society describes an economic state whereby financial transaction are not conduced with money in the form of physical banknotes or coins but rather though the transfer of digital information (usually an electronic representation of money) between the transacting parties. Cashless society have existed based on barter and other methods of exchange, and cashless transactions have also become possible using digital currencies such as bit coins. Cashless India is a mission launched by the government of India led by prime minister Narendramodi to reduce dependency of Indian economy on cash and to bring hoards of stashed black money lying unused into the banking system. The country embarked upon this transition to a cashless economy when the government took the revolutionary step of demonetization of old currency notes such as Rs.500 and Rs.1000 on November 8, 2016. Different activities needed to be planned in all the point of view for migration to cashless society and digital India to achieve the aim of payment and settlement system of India: Vision 2018.
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Kee, Daisy Mui Hung, Nur Nuha Binti Nor Hisam, Nur Hidayu Binti Abd Rashid, Nur Sobbah Binti Abdul Aziz, Nur Aqilah Binti Mazlan, and Nur Aimi Zayani Binti Mahadi. "The Impact of Using Cashless Payment during the Covid-19 Pandemic: A Case Study of Maybank." International Journal of Accounting & Finance in Asia Pasific 4, no. 2 (2021): 107–17. http://dx.doi.org/10.32535/ijafap.v4i2.1118.
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The purpose of this study is to investigate the impact of using cashless payment during the Covid-19 pandemic. Maybank is the largest bank in Malaysia and listed as the top ranking of banking institutions. Maybank offers various types of services including cashless payment or e-payment methods. During the Covid 19 pandemic, most Malaysians would normally use their online payment since the physical distancing policy was encouraged by the World Health Organization (WHO). The study used articles, blogs, Wikipedia, and other information obtained from the website to collect data. The result shows that there are many positive impacts of using the cashless method.
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Ewa, Kket Eko, and Egu Usang Ina. "Evaluating Nigeria Cashless Policy Implementation." International Journal of Business and Social Research 6, no. 5 (2016): 17. http://dx.doi.org/10.18533/ijbsr.v6i5.941.
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<p>The Central Bank of Nigeria introduced cashless policy initiative to accomplish two main macro-socio-economic policy objectives of increased convenience and greater financial inclusion in Nigeria. This study evaluates Nigeria cashless policy implementation using a four point Likert scale questionnaire administered to six hundred respondents. The results of the study show that the twin policy objectives investigated were partially achieved. Also the study reveals that social infrastructures in power and telecommunications need improvement and expansion and the need to create more awareness to encourage the unbanked to embrace banking culture. This study recommends vigorous investments on cyber security, strengthening of internet protocol and controls in the banks and enactment of relevant legislative laws to curb cybercrimes. </p>
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C. N, Ezuwore Obodoekwe, Eyisi A.S, Emengini S.E, and Alio Felix Chukwubuzo. "A Critical Analysis of Cashless Banking Policy in Nigeria." IOSR Journal of Business and Management 16, no. 5 (2014): 30–42. http://dx.doi.org/10.9790/487x-16553042.
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Okoye, Amara. "Effect of Cashless Banking on Unemployment Rate in Nigeria." Asian Journal of Economics, Business and Accounting 6, no. 4 (2018): 1–18. http://dx.doi.org/10.9734/ajeba/2018/41455.
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IWEDI, Marshal, Dumini S. IGBANIBO, and Chidinma UZO-AHUNANYA. "Effects of Cashless Economy Policy on National Development: Evidence from Nigeria." Journal of Economics and Management Sciences 1, no. 2 (2018): p56. http://dx.doi.org/10.30560/jems.v1n2p56.
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Prior to this time, Nigeria economy was largely described as cash and paper based economy with significant proportion of the narrow money stock in form of currency outside the banking system. In a bid to drive national development, modernization of payment system and to limit the practice of the use of cash in business transaction in line with the global economy, the Central Bank of Nigeria introduced the cashless policy in January 2012 as a pilot scheme in Lagos. Since the declaration of cashless policy, there has been controversy in the academia with respect to the effects on national development some scholars believes it benefits outweigh it challenges and vice versa. Based on this therefore, this study seeks to assess the effects of cashless economy policy on national development in Nigeria. The study reveals cashless policy has promoted effective and improved monetary policy, efficient and fast payment system, job creations and increased technological infrastructures. The study suggests that government should promote efforts that will encourage cashless policy in Nigeria.
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Roy, Prasenjit. "The Digitization Wave in India: A SWOC Analysis with Special Reference to the Demonetization and a Leap towards Cashless Economy." IRA-International Journal of Management & Social Sciences (ISSN 2455-2267) 10, no. 1 (2018): 54. http://dx.doi.org/10.21013/jmss.v10.n1.p6.
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The recent demonetisation has pushed up the volume of digital payments and efforts to a cashless economy. According to the World Payment Report 2017, the Government of India has set a target to achieve 25 billion non-cash transactions by 2017-18 commencing a roadmap towards a full-fledged digital economy. Nevertheless, the situation of India with this regard is critical as there are numerous setbacks ranging from socio-economic to geo-political dimensions that has and will have an effect on the digital transition. The changing market scenario and the technological advancements of smartphones and internet have opened up a Pandora’s Box. This served as other drivers to the development of digital banking, e-wallets, e-commerce, green banking, mobile banking and so forth. This paper is focused on understanding the prospects and challenges of cashless economy in India. As a corollary to this the paper also tries to identify various loopholes in the system which might hinder the growth of digitisation process in the country. The analysis suggests how digital illiteracy, digital divide, lack of infrastructure, cyber security and so forth affects the transition of a cashless society in a developing country like India. The challenges are immense; however a thorough planning and implementation of policies to tackle them would smoothen out the transition process and work to the benefit of the nation.
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Permana, Intan. "Consumer Behavior: Description of E-Banking Post-Usage." Business Innovation and Entrepreneurship Journal 3, no. 02 (2021): 147–50. http://dx.doi.org/10.35899/biej.v3i02.220.
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Digitization in banking to the cashless society by providing as non-cash transactions. In other hand a result of survey showing the low penetration of internet usage for online money transfer as wrong banking services. This article, has a purpose describe post-usage behavior. The author uses a descriptive design to solve the problem of low penetration of internet users for online money transfers. Today, e-banking services are considered as one of the factors that the customer expressed loyal to the banking services.
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Bachama, Yusufu Nigel, and Matthew Funsho Bello. "Assessing Gombe State Citizens’ Attitude And Perception Towards Nigeria’s Cashless Policy." Journal of Public Administration Studies 006, no. 01 (2021): 47–55. http://dx.doi.org/10.21776/ub.jpas.2021.006.01.8.
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The Central Bank of Nigeria (CBN) introduced the cashless policy in 2011, which eventually took effect in 2012. The aim of the policy amongst others is to reduce the amount of physical cash circulating in the economy and encouraging more electronic-based transactions. The objective of this study is to review the CBN cashless policy in Gombe State and assess peoples’ behavior and attitudes towards the policy in the State since its inception. Questionnaires were administered on 300 bank customers across the 11 Local Government Areas (LGAs) of the State. The findings revealed that 65% of respondents do not know what the cashless policy is all about, 80% are happy with the introduction of cash-lite (Cashless) points such as Automated Teller Machines, Point of Sales, and Internet Banking etc. As an interim verdict, 25% of the respondents believe that the cashless policy is necessary, 24% believe that the CBN approach to its implementation is the best and 43% believe that the policy will succeed. The study recommends that more banks’ branches and cash-lite channels need to be established especially in other LGAs; there is also the need to consolidate in infrastructural development; and financial literacy for all.
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Bachama, Yusufu. "ASSESSING GOMBE STATE CITIZEN’S ATTITUDE AND PERCEPTION OF THE CASHLESS POLICY." International Journal of Advanced Research in Statistics, Management and Finance 8, no. 1 (2021): 148–65. http://dx.doi.org/10.48028/iiprds/ijarsmf.v8.i1.10.
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The Central Bank of Nigeria (CBN) introduced the cashless policy in 2011 which eventually took effect in 2012. The aim of the policy amongst others are to reduce the amount of physical cash circulating in the economy and encouraging more electronic-based transactions. The objective of this study is to review the CBN cashless policy in Gombe State and, in particular, assess peoples’ behavior and attitudes towards the policy in the State since its inception. Questionnaires were administered on 300 bank customers across the 11 Local Government Areas (LGAs) of the State. The findings revealed that 65% of respondents actually do not know what the cashless policy is all about, 80% are happy with the introduction of cashlite (Cashless) points such as Automated Teller Machines, Point of Sales, and Internet Banking etc. As an interim verdict, 25%of the respondents believe that the cashless policy is necessary, 24% believe that the CBN approach to its implementation is the best and 43% believe that the policy will succeed. The study recommends that more banks’ branches and cashlite channels need to be established especially in other LGAs; the need to consolidate in infrastructural development; and financial literacy for all.
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KAMBOH, KASHIF MEHMOOD, and MUHAMMAD EHSAN JAVAID LEGHARI. "IMPACT OF CASHLESS BANKING ON PROFITABILITY: A CASE STUDY OF BANKING INDUSTRY OF PAKISTAN." Paradigms 10, no. 02 (2016): 82–93. http://dx.doi.org/10.24312/paradigms100208.
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Itah, Alagh Jacinta, and Ene Emeka Emmanuel. "Impact of Cashless Banking on Banks’ Profitability (Evidence from Nigeria)." Asian Journal of Finance & Accounting 6, no. 2 (2014): 301. http://dx.doi.org/10.5296/ajfa.v6i2.6268.
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Moudud-Ul-Huq, Syed, and Sk Alamgir Hossain. "Impact of cashless policy on bank’s profitability: Evidence from a developing economy." International Journal of Financial Engineering 07, no. 03 (2020): 2050034. http://dx.doi.org/10.1142/s2424786320500346.
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This paper investigates the relationship between e-banking and commercial bank performance in Bangladesh. A five-year aggregate quarterly commercial bank data as provided by Payment System Department of Central Bank of Bangladesh was used in this study. A multiple regression procedure was used to determine the significance of the relationship between the independent variables (electronic banking indicators) and the profitability measures of return on assets (ROA) and return on equity (ROE) as the dependent variables. The findings were that only IB was statistically significant at 0.01% level under both ROA and ROE models with p-values of 0.0000 and 0.0000, respectively. However, the predictive power of ROE was found to be higher than ROA using adjusted r-square and d-statistic. Some of the other variables (POS, CHQ) were also statistically significant ([Formula: see text]) and the rest of variables had mixed result. The results show that at an aggregate level, commercial banks in Bangladesh widely use the traditional banking methods such as use of cheques. The results are expected to inform bank managers on the need to discover the optimal supply of electronic banking services such as MOB, EFT and ATM payment systems in order to improve bank profitability. This study will further inform policy makers on the need to improve on Information and Communication Technology (ICT) in order to cater for optimal use of electronic banking service in Bangladesh.
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Ibukun, Fatogun Olukunle, and Ajao Chukwudumebi Cynthia. "A Cashless Policy and Economic Development in Nigeria." Randwick International of Social Science Journal 1, no. 2 (2020): 53–59. http://dx.doi.org/10.47175/rissj.v1i2.45.
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A cashless economy is an environment in which money is spent without being physically carried from one place to another. It is meant to be an economic setting where services and goods are paid for via electronic which includes credit cards, bank transfer and Cheques, with no bill or money handed from one person to another. The cashless policy was introduced in January 2012, the robust interest which the policy has generated is surprising considering the effects on the business environment and particularly lives of ordinary Nigerians. The study showed that cashless policy reduces the movement of cash through usage of ATM, fund transfer, mobile banking. It helps financial transactions to be done without delay, it reduces money laundering. The study indicated that there is a very weak positive relationship between cash movement, joint effect of delivery of financial transactions and cashless policy (R= 0.245) and the model is not significant. However, for the relationship between internet availability, cashless policy and cash movement, the relationship between cash movement, the joint effect of internet availability and cashless policy is also weak ( R = 0.295 ). The model is also significant. The policy is faced with challenges ranging from erratic power supply, electronic fraud, lack of adequate sensitization, poor internet services, high rate of illiteracy and computerization. The benefits include but not limited to reduction in revenue leakages, it helps to reduce cash related crimes, the cost of handling cash is reduced to the barest minimum
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Mukhopadhyay, Bappaditya, and Sambit Rath. "Role of MFIs in Financial Inclusion." Review of Market Integration 3, no. 3 (2011): 243–86. http://dx.doi.org/10.1177/097492921100300304.
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Less than half the population in India has access to any formal financial instrument. Therefore, financial inclusion assumes greater importance with each passing day. Previous work and initiatives in promoting financial inclusion have mostly focused on the process, that is, how to make banking costs lower. However, such efforts have seldom yielded much. The institutions relied upon have their own problems. On the other hand, microfinance institutions (MFIs), given their widespread reach, can play a crucial role. However, MFIs are often in direct competition with formal banking. Therefore, what is the incentive for MFIs in the current scheme of things to make it easier for its client’s to access formal banking? In this article, we address these following issues: identifying the role of MFIs in financial inclusion; the institutional bottlenecks that may prevent financial inclusion; and possible solutions. We argue that instead of focusing on financial inclusion as a process, it is better to focus on instruments and institutions that will promote financial inclusion. In particular, we show that a movement towards a cashless economy will attain financial inclusion where the MFIs can be incentivised to develop and maintain the critical network of individuals who will transact cashless.
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Warchlewska, Anna. "WILL THE DEVELOPMENT OF CASHLESS PAYMENT TECHNOLOGIES INCREASE THE FINANCIAL EXCLUSION OF SENIOR CITIZENS?" Acta Scientiarum Polonorum. Oeconomia 19, no. 2 (2020): 87–96. http://dx.doi.org/10.22630/aspe.2020.19.2.21.
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The aim of this article is to assess the attitudes of senior citizens towards cashless transactions (with a particular emphasis on mobile banking). The literature on the subject presents the dissemination of non-cash payment strategies as an opportunity to reduce the problem of exclusion. Moreover, the researchers who focus on the topic of financial exclusion diagnose self-exclusion within this social strata who do not use modern technologies for current financial activities, additionally pointing to the significant impact of a group of factors: demographic, economic, psychological and social. The considerations are based on a query of the subject literature and an analysis of selected secondary studies. It is noted that there are huge psychological barriers conditioned by a person’s lifestyle. Moreover, the continuous development of and technological progress in the banking sector hinders certain types of banking and deepens the level of financial exclusion of the oldest generation. Increased life expectancy means that the banking sector should not continue to ignore those who are aged 60+. It is necessary to focus CSR strategy, educational activities and product offers on marginalised groups, even if it may seem to be unprofitable for many banking strategies.
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Chanderprabha. "PAYMENT BANKS: FULCRUM FOR LESS CASHLESS ECONOMY AS WELL AS FOR FINANCIAL INCLUSION." International Journal of Research -GRANTHAALAYAH 5, no. 3 (2017): 174–79. http://dx.doi.org/10.29121/granthaalayah.v5.i3.2017.1765.
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The evolving economic landscape and fancies of the people have driven the government to plan seamlessly for inclusive banking for realising the opportunities that lie within. 21% chunk of Indian population are unbanked according to World Bank Report. Reckoning the long outstanding need for reaching out to the far-flung non-banked areas of the country, the central bank of India introduced more competition among banks by authorising, in principle, a kind of bank. On 19th Aug 2015, the RBI announced eleven approvals for payment banks. Payment bank concentrates their activities at farmers, migrants’ labours, low income households, vendors, small businesses and unorganised sector of the society. These banks offer banking facilities such as payments, deposits, remittances, internet banking but cannot undertake lending activities.
 This paper attempts to investigate that how payment banks going to benefit the Indian economy for its cashless initiative and bank the unbanked chunk of Indian population.
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Kredina, A., A. Akparova, and L. Vasa. "Analysis Of The Dynamics Of Cashless Payments In Kazakhstan In The Context Of The Covid-19 Pandemic." Economics: the strategy and practice 16, no. 2 (2021): 54–61. http://dx.doi.org/10.51176/1997-9967-2021-2-54-61.
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The COVID-19 pandemic has accelerated the development of FinTech and the transition to cashless payments of the population of various countries, including Kazakhstan. For provision of cashless payments there are created platforms which work in NFC & MFS systems, they protected by security protocols (Secure Element (SE)) and allow to store confidential user data. Changes in the business model of banks have led to the emergence of a new format of banking products and services that can be used through smartphones (the main operating systems Android and iOS). The goal of the study is to analyze the dynamics of the impact of the COVID-19 pandemic on the use of cashless payments through national payment systems in Kazakhstan. Based on the goal, a null and an alternative hypothesis were set, of which the second was confirmed in the result. Research methods used to write this article are economic and statistical analysis and synthesis, graphical method, analysis of the series of dynamics. The data for the study was taken from the NBK Statistical Bulletin: data on cashless payments through the Interbank System of Money Transfer (ISMT) and the Interbank Clearing System (ICS) for the period from 2002 to 2020. The impact of the COVID-19 pandemic on the dynamics of the transformation of cashless payments made by using financial technologies has been proved. Recommendations for further improvement of the financial system are given. The development of national payment systems makes it possible to reduce the level of fraud in the financial sector, to increase the speed of cashless transfers and level out transaction errors. Study limitation: only national payment systems ISMT and ICS were used.
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Cieśla, Rafał. "International co-operation in combating cybercrime. Selected issues." Nowa Kodyfikacja Prawa Karnego 47 (August 3, 2018): 91–103. http://dx.doi.org/10.19195/2084-5065.47.7.
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The article discusses selected aspects of international co-operation in combating selected types of cybercrime. The complex character of criminal activity besetting contemporary banking causes numerous difficulties and poses many challenges, such as detecting and apprehending perpetrators. Online banking crime constitutes a specific category, comprising cashless transactions and electronic data processing. The specific environment of online banking, where crime is committed, determines the nature of traces left by perpetrators; it also necessitates creation of new forensic methods based on modern technology. The more sophisticated the crime, the more difficult it is to identify the perpetrators. Therefore, international co-operation in combating cybercrime is essential.
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Mumtaza, Qorina Mailil Husna, Shada Intishar Nabillah, Sholikhatul Amaliya, Yuveta Rosabella, and Jehad Abdelhamid Hammad. "Worldwide mobile wallet: a futuristic cashless system." Bulletin of Social Informatics Theory and Application 4, no. 2 (2020): 70–75. http://dx.doi.org/10.31763/businta.v4i2.204.
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The proliferation of the internet led to the emergence of new technology. Nowadays, many activities can be done online, such a payment. After Mobile Banking was introduced publicly, a new method for payment called mobile wallet that uses mobile application as a device appears. The ease caused by this technology should be the main reason for implementing this system on to daily basis. Nevertheless, in various countries, the usage rate of the cashless system remains uneven, caused by many factors, both from internal factors such as security risks and external factors such as the policies of the countries involved. This paper will evaluate worldwide online payment systems to determine the impact of online payment systems usage, both positive and negative. This paper will evaluate the factors that affect the introduction of m-payment. Several measurements, such as country with the highest and lowest cashless payment usage and the reasons were taken for this research so that the objectives to improve the system and increase the usage rate can be achieved.
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Anisimova, A. A. "Opportunities and Prospects for Russia’s Transition to a Cashless Society." Financial Journal 12, no. 5 (2020): 30–42. http://dx.doi.org/10.31107/2075-1990-2020-5-30-42.
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New digital technologies now allow contactless payments to be made both at retail outlets and at a great distance from them. Until recently, such features were only a new tool to provide convenience to customers. Now, with the COVID-19 pandemic, cashless payments have become a necessity all over the world. At the same time, there are objective obstacles to a complete transition to cashless payments. The article analyzes the barriers to the transition to a cashless society exemplified by the EU countries, and assesses the development of cashless payments in Russia. The main obstacles are security in making payments and the isolation of certain population groups from the economic and social life of society. Security issues concern not only the prevention of money theft, but also the prevention of failures in electronic payment systems. People who do not have bank accounts or do not know how to use electronic payment instruments may find themselves in economic and social isolation. This could clearly be seen during the pandemic, when the elderly needed the help of volunteers to purchase goods because they could not use the services of online stores. The article identifies trends in the development of non-cash payments in the EU and Russia, including the circumstances associated with COVID-19. The development of cashless payments depends on economic stability, and one can expect a decrease in consumer activity in the sphere of using non-cash banking services in Russia and other countries due to the world economic crisis in 2020.
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Hermawan, Vania Katherine, and Eristia Lidia Paramita. "Trust dan Perceived Usefulness dan Pengaruhnya Terhadap Preferensi Konsumen Dalam Menggunakan E-wallet." Jurnal Ekobis : Ekonomi Bisnis & Manajemen 10, no. 2 (2020): 223–36. http://dx.doi.org/10.37932/j.e.v10i2.131.
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The bloom of banking and fintech companies in Indonesia is marked by the rapid growth of e-wallet users in recent years. The bloom is encouraged by the government by establishing the Gerakan Nasional Non Tunai program to promote cashless society among millennials who are already familiar with cashless lifestyle. There are many factors which attract people to use e-wallet, such as trust, usefulness, and promotion. This research aims to examine the effect of trust and perceived usefulness moderated by the promotion variable on consumers’ preference towards two e-wallet brands—OVO and GoPay. This quantitative research is conducted using Likert scale. The Analysis of Variance (ANOVA) method is used to examine whether each variable has different effect in shaping consumers’ preference. The samples used in this research are active users of OVO and GoPay who are currently living in Semarang. The ANOVA results show that trust, usefulness, and promotion does not have different effect in shaping consumers’ preference. However, they do attract consumers to use e-wallet. This research might be useful to help develop better quality of e-wallet service, security, and utility and build a perfect marketing strategy for banking and fintech companies.
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Matthew, Ordu Monday, and Anyanwaokoro, Mike. "Cashless Economic Policy in Nigeria: A Performance Appraisal of The Banking Industry." IOSR Journal of Business and Management 18, no. 10 (2016): 01–17. http://dx.doi.org/10.9790/487x-1810030117.
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Adil, Masudul Hasan, and Neeraj R. Hatekar. "Demonetisation, Banking and Trust in ‘Bricks’ Or ‘Clicks’." South Asia Research 40, no. 2 (2020): 181–98. http://dx.doi.org/10.1177/0262728020915566.
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This article seeks to advance contextualised understanding of the extent to which a cashless economy in India can be a feasible developmental goal. Initially, impressed with critiques of the sudden ‘demonetisation’ on 8 November 2016, we conducted econometric research to test how banks (‘bricks’) could be brought closer to rural people. However, this traditional approach of envisaging more banks was rapidly overtaken by the massive uptake of digital payment methods (‘clicks’) in India since 2016. Partly driven by the Reserve Bank of India (RBI), this has raised new concerns and research agenda focused on people’s trust in banking and new technologies, consumer skills and people’s basic rights vis-à-vis a state that, controversially, now seems to be seeking more control within a relentlessly changing postmodern scenario.
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Ashoka, M. L., T. S. Rakesh, and S. Madhushree. "Consumer Perception and Satisfaction Towards Internet Banking and Mobile Banking with Reference to Nationalized Banks in Rural India." International Journal of Asian Business and Information Management 8, no. 4 (2017): 29–40. http://dx.doi.org/10.4018/ijabim.2017100103.
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Today, the Indian government is emphasising more on cash less transactions in order to eliminate black money activity in the market. In supporting to this internet and mobile banking is also one of the initiations steps taken by the nationalized banks. Even there are money private sectors banks are also coming up with innovative products of service to facilitate the customer in cashless transactions either in shopping, banking, payment of bills, recharges etc. This venture may be successful in the urban part of the India but making it reachable to the rural part is a big challenge. In this background, current study is focusing on the issues related to the internet and mobile banking usage and its impact on the consumers and their satisfaction towards the facilities offered by the nationalized banks in the rural part of the India especially in the Belthangady taluk, Dakshina Kannada district, Karnataka.
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Jakubowska, Marta. "Banking sector and public institutions in the development of cashless transations in Poland." Studia i Prace WNEiZ 53 (2018): 197–207. http://dx.doi.org/10.18276/sip.2018.53/2-15.
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Billah, Tsiqoh billah. "Bank Rakyat Indonesia’s Mobile Banking Services Customers in Jember Sub-Branch Office." Archives of Business Research 8, no. 4 (2020): 146–54. http://dx.doi.org/10.14738/abr.84.8136.
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This study is a qualitative study aimed at explaining Bank Rakyat Indonesia's mobile banking (m-Banking) services the Jember Sub-Branch Office and to find out BRI's strategy in improving m-Banking service as a reliable product for customers. The progress of the business system with the e-commerce system makes consumers switch ways by using non-cash payment methods (cashless). Technological advancements in the banking sector have encouraged the banking sector to be more innovative in providing non-cash payment services in the form of a transfer system and payment instruments in the form of electronic card, because they are secure, fast, efficient, and global. The study found that there are obstacles, namely an easy network error so that transactions can be hampered, high SMS costs for business people, can be easily accessed by others if customers forget to log off. The conclusions of using the TASS (Trust, Accuracy, Speed, Scurity) method from these five aspects are scurity and speed that need to be considered by the BRI bank, because the are several case of cyber crime and old repairs / maintence.
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Oladejo, Morufu, Saliu Yinus, Azeez Abeeb, S. Shittu, and Sanni Tajudeen. "WHY THE QUEUING IN THE BANKING ENVIRONMENT IN THE ERA OF ELECTRONIC BANKING." Acta Tecnología 7, no. 1 (2021): 17–25. http://dx.doi.org/10.22306/atec.v7i1.99.
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Managing queuing within the banking business in Nigeria has constituted major challenges whose effects have not been thoroughly examined. This study sets to investigate the continuous queuing in the Nigerian banking environment despite e-banking adoption in Nigeria. The research adopted a survey design where primary data were obtained using a structured questionnaire. Fifty (50) respondents were purposively chosen. A purposive sampling technique was used which considered banks having branches within Ladoke Akintola University of Technology and Ogbomoso town. OLS regression was used to determine the influence of electronic banking on customers queuing the factors for queuing in the banking environment amid e-banking adoption at 0.05 level of significance. Findings revealed that queue in the study area was most of the time very high in the morning, high in the afternoon and evening while at night, most time witnessed no queue. Electronic banking had a significant influence on customers’ queuing in the study area. Further, Tendency to Hold Cash by banks customers (THC), Poor Internet Infrastructure (PII), Cybercrime (CC) were the major factors causing bank customer queue in the banking environment in Nigeria, followed by Inadequate of Banking Technology Management (IBTM) and E-Banking Transaction Cost (EBTC). Therefore, banks service providers should increase efforts on cashless e-banking services and ensure reliable internet service at all times. Bank customers should be made to appreciate other e-banking services than ATM and allay fear on tendency to hold cash.
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Ojugo, Arnold Adimabua, and Oghenevwede Debby Otakore. "Intelligent Peer-To-Peer Banking Framework: Advancing The Frontiers of Agent Banking For Financial Inclusion In Nigeria Via Smartphones." Quantitative Economics and Management Studies 1, no. 5 (2020): 300–311. http://dx.doi.org/10.35877/454ri.qems140.
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The advent of the retail point of sale (POS) system as a critical component of the traditional retail infrastructure seeks to advance client payment-ease for goods and services rendered by vendors as well as the effective collection of funds by the vendor. It also aids the vendor to collect in advance monies that the client may wish to spend later on goods and services. Thus, the POS has since become a necessity in modern retail stores as its increased usage has seen a transformation from a single machine to a cloud and smart platforms. Our study seeks to model a conceptual framework for decentralized POS as adapted to smartphones. This will enhance cashless transaction irrespective of a customer’s location globally and locally. Built around the block-chain technology, it seeks to minimize challenge(s) of time, installation requirements incurred with the adoption of automatic teller machine (ATM), location and citing of agent-banking in a rural area with low tele- and tech-penetration.
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Ojugo, Arnold Adimabua, and Oghenevwede Debby Otakore. "Intelligent Peer-To-Peer Banking Framework: Advancing The Frontiers of Agent Banking For Financial Inclusion In Nigeria Via Smartphones." Quantitative Economics and Management Studies 1, no. 5 (2020): 300–311. http://dx.doi.org/10.35877/454ri.qems140.
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The advent of the retail point of sale (POS) system as a critical component of the traditional retail infrastructure seeks to advance client payment-ease for goods and services rendered by vendors as well as the effective collection of funds by the vendor. It also aids the vendor to collect in advance monies that the client may wish to spend later on goods and services. Thus, the POS has since become a necessity in modern retail stores as its increased usage has seen a transformation from a single machine to a cloud and smart platforms. Our study seeks to model a conceptual framework for decentralized POS as adapted to smartphones. This will enhance cashless transaction irrespective of a customer’s location globally and locally. Built around the block-chain technology, it seeks to minimize challenge(s) of time, installation requirements incurred with the adoption of automatic teller machine (ATM), location and citing of agent-banking in a rural area with low tele- and tech-penetration.
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Mukhopadhyay, Sumanta. "A Study on the Positive Potential of Demonetization and Digital Payment System to improve Service Quality of Indian Banks." IRA-International Journal of Management & Social Sciences (ISSN 2455-2267) 7, no. 1 (2017): 1. http://dx.doi.org/10.21013/jmss.v7.n1.p1.
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<div><p><em>The present wave of Demonetization and Digital Payment System towards a Cashless Economy demands that our Commercial banks provide superior customer service as one of the biggest provider of banking and financial services in our urban and rural hinterland. Loyal customer base can only be created through delivering Customer Delight. But the crux of the matter is that to achieve better performance, the Indian banks, both private and public, need to provide Service Quality. Different authors in India have tried for introspection of the service quality through different constructs and dimensions in the banking sector in India. Here in this paper, we will try to investigate different works related to banking done in India, the different dimensions researched so far and the positive potential of Demonetization and Digital to make SERVQUAL Dimensions more effective towards delivering better customer satisfaction.</em></p></div>
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Sloboda, Larysa, Nataliia Dunas, and Andrzej Limański. "Contemporary challenges and risks of retail banking development in Ukraine." Banks and Bank Systems 13, no. 1 (2018): 88–97. http://dx.doi.org/10.21511/bbs.13(1).2018.09.
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Retail banking is an essential part of the financial services, accounting for a large part of all banking revenues and capital raising. This business line is designing the vital sphere to apply the adequate decision making approach for customer engagement, sustain profitability and increase competitive advantages. The modern trends in retail banking globally are based on digital innovations, bionic transformation and new regulatory issues. Ukrainian banks have also taken the first step to apply on-line platforms and cashless methods in banking. However, problems occur in the implementation of current global trends in the domestic retail market, which need to be solved.The authors have identified the key objectives of market changes in retail banking operational processes, which have significant impact on the banking ecosystem creation of retail banking in Ukraine. The review part of the article studied the modern challenges and advantages of retail banking development in Ukraine with comparative analyses of current global and regional issues, based on digital technologies and innovations in financial industry. The results of the analyses investigate the state of retail banking, and prospects of revenue growth, explain the key performance indicators of retail banking services, present insights of the key drivers of the Ukrainian’s banking efficiency gap. Based on operational risks and productivity analyses, the authors estimated the negative issues in Ukrainian retail banking. The results enable existing banks to determine the financial and operational risks, and increase the effectiveness of applying digital innovations in domestic retail banking sector. The recommendations for the enforcement of the market and regulatory changes of retail banking landscape in the case of Ukraine are suggested.
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Khatun, Most Nilufa, Sandip Mitra, and Md Nazirul Islam Sarker. "Mobile banking during COVID-19 pandemic in Bangladesh: A novel mechanism to change and accelerate people's financial access." Green Finance 3, no. 3 (2021): 253–67. http://dx.doi.org/10.3934/gf.2021013.
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<abstract> <p>Limited access to financial services is considered as a vital bottleneck for curbing poverty in Bangladesh. Digital technology such as mobile banking can contribute to accelerate people's access to finance but did not receive proper attention before COVID-19. This study intends to explore the use of mobile banking services to accelerate people's financial access in Bangladesh due to the emergence of the COVID-19 pandemic by using secondary data. Mainly documentation techniques and descriptive statistical methods are used to collect and analyze the data. The study reveals that the number of registered mobile banking customers has escalated during the COVID-19 era. Mainly government policies regarding different mobile banking transactions such as cash in, cash out, person to person (P2P) transaction, salary and utility bill payments etc., have significantly contributed to rise the people's digital financial access during this pandemic. People's changing habit towards digital transactions has also contributed to increasing their financial access. The government should provide a convenient financial access platform to create a cashless society in the country.</p> </abstract>
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Inshakova, Agnessa, Marina Goncharova, Tamara Makarenko, and Alexander Goncharov. "Conversion of Cashless Money into Banknotes as a Type of Economic Crime." Russian Journal of Criminology 13, no. 4 (2019): 595–603. http://dx.doi.org/10.17150/2500-4255.2019.13(4).595-603.
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The conversion of cashless money into banknotes is described as a type of economic crime. It is proven that such acts should not be qualified as illegal entrepreneurship or illegal banking. The authors examine the elements of these economic crimes. They suggest changing the title of Art. 171 of the Criminal Code of the Russian Federation. They also analyze formal elements of the crime under Art. 172 of the CC of the RF and prove that it has a special category of offender. It is argued that there are no grounds to view the conversion of cashless money into cash as a mock transaction because it is a mistake to think that the transaction does not lead to any legal consequences. The authors show that there is a number of legal facts arising after the conversion of cashless money into banknotes which constitute an actual fictitious deal, although it is not named in legislation. The research is based on the analysis of mainly Russian sources — research publications in legal and economic journals. Besides, the authors have critically assessed the positions of Western legal scholars and economists published in such journals as Journal of Financial Crime, Journal of Economic Surveys, Criminal Justice and Behavior, Journal of Business Ethics, Theory and Decision, Journal of Economic Behavior & Organization. As for the empirical part, they have studied the Decrees of the Plenary Sessions of the Supreme Court of the Russian Federation in 2004 and 2015. Based on the scientific analysis of the constituent elements of the crime of evading taxes, duties, insurance premiums by an organization, the authors argue that the conversion of cashless money into banknotes is carried out by the leaders of commercial organizations with the goal of this criminal evasion. The crime is committed by a group of persons having conspired, as a rule, on a large scale, and is initiated by the head of a commercial company.
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Murugesan, T. K., and M. Kotteeswaran. "User Perceived Value (UPV) on Virtual Banking Portal – A Study on Perspective of Cashless Economy." Asian Journal of Research in Banking and Finance 8, no. 2 (2018): 50. http://dx.doi.org/10.5958/2249-7323.2018.00012.3.
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Kushu, S. O., and Y. A. Sobka. "PLASTIC CARDS AS THE MAIN SECTOR OF CASHLESS PAYMENTS." Scientific bulletin of the Southern Institute of Management, no. 1 (March 30, 2018): 76–79. http://dx.doi.org/10.31775/2305-3100-2018-1-76-79.
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The article discusses the impact of plastic cards on minimizing the risks of the organization. Non-cash payments - is an integral part of the management of financial and economic activities of the banking sector within the framework of a single strategy of economic development, which is a process of systematic use of the optimal legal methods and methods to establish the desired future financial condition of the object in terms of limited resources and the possibility of their alternative use. The process of using plastic cards should be considered in a number of ways. The organizational aspect assesses the degree of formalization and regulation of the use of cashless payments. It is clear that the higher the degree of regulation of procedures, the higher the predictability and manageability of the process of cashless payments. Coordination is the degree of coordination among the participants. It is the result of a high degree of regulation of the process or effective operational work of the Department of non-cash payments. The methodology reflects the compliance of plastic cards calculation methodology adopted by the company, its production characteristics and financial and economic structure. The value of the motivational aspect of non-cash payments is that it makes it possible to stimulate the results of the work of the head, or the entire Department of non-cash payments. Stimulation is made by means of inclusion in the budget of division of the bonus Fund which can be used for payment of awards to employees of division and its head. The need to calculate Bank cards is inherent in the legislation itself, which provides for certain regimes for different situations, allows different methods for calculating the tax base and offers various benefits if they act in the desired directions to the authorities. In addition, the process of calculating plastic cards is due to the interest of the state in providing a number of advantages in order to stimulate any sphere of production, category, regulation of socio-economic development.
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Aduba, Joseph Junior. "On the determinants, gains and challenges of electronic banking adoption in Nigeria." International Journal of Social Economics 48, no. 7 (2021): 1021–43. http://dx.doi.org/10.1108/ijse-07-2020-0452.
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PurposeThe purpose of this study is to examine the gains, challenges and determinants of electronic banking adoption in Nigeria.Design/methodology/approachThis paper applied the generalized structural equation modelling (GSEM) to a large sample of respondents surveyed from five of the six geopolitical zones of Nigeria to model the determinants of electronic banking. In addition to many other advantages, GSEM can be used as a likelihood function. As a result, this paper proposes GSEM as the most appropriate tool for modelling the socioeconomic determinant of electronic banking adoption.FindingsAbout three-quarter of respondents adopted at least a form of electronic banking. However, only a tenth of users used e-banking for purchase of goods or services, implying low electronic payment adoption. The low adoption of electronic payment was due to poor digital security infrastructure which made users vulnerable to widespread electronic frauds. The findings also show that the adoption of e-banking platforms or services was characterized by users' socioeconomic status. For example, the odds of adopting internet/mobile banking decreases with older users but increase with higher educational attainment and income, whereas the odds of adopting e-banking platforms such as short message service (SMS) and point of sale (POS) banking increases with older users and informally employed users respectively.Practical implicationsFor a sustainable cashless economy and financial inclusion in Nigeria, policy consolidation that provides safe e-banking services is necessary. Also, e-banking service providers should deliver specific contents and services that match the physical and economic characteristics of users.Originality/valueGeneralized structural equation modelling (GSEM) is a robust likelihood function method that combines the power of structural equation modelling with the generalized linear model. The application of GSEM to predict the likelihood of adopting a banking technology or Service has not been explored in electronic banking literature. Also, as a fast-growing economy with a heterogeneous population, Nigeria presents an interesting context to study the determinants of electronic banking.
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Fauzia, Fauzia, and Firman Kurniawan Sujono. "Strategi Branding Jakone Mobile Melalui Sinergi BUMD Taman Jajan Jakone Mobile Thamrin 10." Jurnal Komunikasi 12, no. 2 (2020): 176. http://dx.doi.org/10.24912/jk.v12i2.6726.
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The development of technology made many of the banking industry and companies began to develop cash payment systems using barcodes. Bank DKI as the Regional Government Bank of the Capital City of Jakarta provides JakOne Mobile products as a mobile banking and mobile wallet application. The feature of this application is the payment system via barcode scan. The intense competition in DKI Jakarta makes Bank DKI must find ways to compare its products, one of which is the acquisition of a payment system in Thamrin 10. Thamrin 10 is a culinary district, Thamrin 10 which is opened in accordance with the designation made by the Synergy of DKI Jakarta BUMD. The researcher wants to know the Branding efforts undertaken by the DKI Bank through Thamrin 10 whether with the synergy of BUMD increases the level of Jakarta people's knowledge of JakOne Mobile and increases the use of the application. This study uses descriptive qualitative research methods with case studies of JakOne Mobile users. The data collection techniques using interviews, observation and data obtained from the news. The results of interviews and primary data obtained did indeed increase active users in December 2019 and with the presence of Thamrin 10 is an opportunity for Bank DKI to introduce products so that the people of Jakarta become more familiar with Bank DKI products. By involving DKI Bank in the cashless payment system in Thamrin 10, change the picture of the Regional Bank which is often considered to be canceled in terms of technology. Berkembangnya teknologi membuat banyak dari industri perbankan dan perusahaan start-up untuk mengembangkan sistem pembayaran cashless menggunakan barcode. Bank DKI sebagai Bank Pemerintah daerah milik Ibu Kota Jakarta memberikan produk JakOne Mobile sebagai aplikasi mobile banking dan mobile wallet. Fitur dari aplikasi tersebut merupakan sitem pebayaran melalui scan barcode. Ketatnya persaingan khususnya di DKI Jakarta membuat Bank DKI harus mencari cara untuk memBranding produknya, salah satunya adalah mengakusisi sistem pembayaran di Thamrin 10. Thamrin 10 merupakan distrik kuliner, Thamrin 10 dibuka atas dasar perwujudan Sinergi BUMD DKI Jakarta. Peneliti ingin mengetahui usaha Branding yang dilakukan oleh Bank DKI melalui Thamrin 10 apakah dengan adanya sinergi BUMD membut peningkatan dalam segi produk knowledge masyarakat Jakarta terhadap JakOne Mobile dan peningkatan penggunaan aplikasi tersebut. Penelitian ini menggunakan metode penelitian kualitatif deskriptif dengan pendekatan studi kasus pengguna JakOne Mobile. Adapun teknik pengumpulan data menggunakan wawancara, observasi dan data-data yang didapat dari pemberitaan. Dari hasil wawancara dan dara primer yang didapat memang adanya peningkatan pengguna aktif pada bulan Desember 2019 serta dengan adanya Thamrin 10 merupakan kesempatan Bank DKI untuk memperkenalkan produk sehingga masyarakat Jakarta menjadi lebih paham atas produk Bank DKI. Dengan terlibatnya Bank DKI dalam sistem pembayaran cashless di Thamrin 10 maka merubah image dari Bank Daerah yang sering dianggap terlambat dalam hal teknologi.
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Sundari, B., Cicilia Erly Istia, and Renita Helena. "FACTORS AFFECTING ELECTRONIC MONEY (E-MONEY) SALES CASE STUDY IN BANKING ENTITIES IN INDONESIA." Jurnal Ilmiah Ekonomi Bisnis 24, no. 3 (2019): 236–42. http://dx.doi.org/10.35760/eb.2019.v24i3.2224.
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Electronic money instruments with non-cash transactions continue to increase positively from year to year. This is also due to the launch of the national non-cash or cashless movement which has been widely applied, especially in Indonesia. This study aims to find out what factors influence e-money sales, especially in banking entities in Indonesia. This study uses multiple linear regression analysis method using SPSS 22, which aims to examine the relationship or effect of the dependent variable with the independent variable. The results of the study have found that in the partial sale of electronic money is only influenced by e-money marketing channels / partnerships. While ease of transaction, ease of top up, and type of design do not have an impact on e-money sales. Meanwhile, simultaneously, these factors have an impact on E-Money sales.
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Yudiantoro, Deny, and Afif Nur Rahmadi. "Peran Agen Laku Pandai Dalam Meningkatkan Transaksi Non Tunai Pada Sektor Mikro di Masa Pandemi." EKONIKA Jurnal Ekonomi Universitas Kadiri 6, no. 1 (2021): 65. http://dx.doi.org/10.30737/ekonika.v6i1.1444.
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This study aims to identify and describe the role of Agen Laku Pandai BRI called BRILink in increasing public awareness, especially entrepreneurs in the micro sector, to conduct cashless transactions during the Pandemic. This research is in the form of descriptive research using a qualitative approach and the method used is a case study. The research was conducted by direct observations and interviews with informants who are BRI’s Agen Laku Pandai and BRILink Agent Officers who are employees of BRI. Observations on BRILink Agents are carried out together with BRI Officers when monitoring the agent. The results of in-depth observations and interviews show that the existence of BRILink Agents in the midst of society is able to increase the literacy of rural communities, especially micro entrepreneurs, regarding banking products. In addition, the existence of a BRILink Agent can facilitate cashless transactions from micro-entrepreneurs during a pandemic, where all activities must be limited. BRILink Agent as the spearhead of BRI can increase the penetration and financial performance of BRI, especially in terms of raising funds and channeling financing through the micro financing segment. Agen Laku Pandai is an effort by the government through Bank Indonesia and Otoritas Jasa Keuangan to create financial inclusion in Indonesia.