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Journal articles on the topic 'Catering organisations'

Author: Grafiati

Published: 7 June 2025

Last updated: 2 August 2025

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1

Ncube, Blessing, Mlisa Jasper Ndlovu, Loveness Paulos, and Thulisile Ronney. "The Impact of Key Account Management Practices on Customer Purchase Intentions Amongst Food Catering Enterprises in Bulawayo, Zimbabwe." Indiana Journal of Economics and Business Management 5, no. 2 (2025): 57–73. https://doi.org/10.5281/zenodo.15367595.

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<strong>Abstract: </strong>The purpose of the study is to assess the impact of key account management practices on customer purchase intentions through a case study of selected food catering enterprises in Bulawayo. The objectives of the study were to: examine the importance of key account management amongst catering organisations in Bulawayo, ascertain key account management strategies that are being used by catering organisations in Bulawayo, analyse customers’ perceptions regarding their purchase intentions after experiencing the key account management strategies, investigate the bene

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Savanevičienė, Asta, Rūta Salickaitė-Žukauskienė, Violeta Šilingienė, and Svitlana Bilan. "Ensuring sustainable human resource management during the COVID-19 pandemic: The case of Lithuanian catering organisations." Economics & Sociology 15, no. 3 (2022): 121–42. http://dx.doi.org/10.14254/2071-789x.2022/15-3/7.

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The COVID-19 pandemic-induced work challenges have hit the catering organisations particularly hard worldwide. Lockdown suspended business activities, and uncertainty about the future alarmed both catering companies and their employees. The principles of sustainable human resource management (HRM) declared by the organisations have been put to test in critical conditions. The aim of the paper was to reveal the challenges faced by the catering organisations during the COVID-19 pandemic in the field of sustainable HRM and the way they were addressed. Qualitative in-depth interviews with the repr

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J. du Plessis, Andries, Nalinh Douangphichit, and Patrick Dodd. "HRM in Relation To Employee Motivation and Job Performance in the Hospitality Industry." Journal of International Business Research and Marketing 1, no. 4 (2015): 12–21. http://dx.doi.org/10.18775/jibrm.1849-8558.2015.14.3002.

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The hospitality industry refers to organisations that provide accommodation and food services for people when they travel. The hospitality industry is also known as a “people business”. The hotels and catering organisations underperform, still deliver inadequate services, and provide limited facilities compared to similar businesses in the same region. This can have a negative impact on the tourism industry in Laos. HRM potentially contributes to employee work performance in the organisation. The performance of employees in hotel organisations can be judged or measured by their attentiveness,

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Dr., SANDILYAN RAMANUJAM PAGALDIVITI, and PATHAK DHIRAJ. "INDUSTRIAL CATERING - ECONOMICS BEHIND THE SCENES." Seybold Report 17, no. 03 (2022): 12–23. https://doi.org/10.5281/zenodo.6553434.

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<strong>Abstract</strong> The tourism industry has grown in leaps and bounds globally. In India also the growth has been significant. This has led to development of various service providers across the industry. All metros are now home to multinational organisations and large IT companies, who have numerous offices in each city. The numbers of employees in such offices are usually over thousands and hence need catering services from professional service providers. While the requirements vary, the prime focus is on costs and quality and hygienic. This study explores the scenario at Bangalore fr

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Saliba, Michael. "Critical Success Factors in Lean Implementation – A Maltese Context." MCAST Journal of Applied Research & Practice 5, no. 1 (2021): 81–103. http://dx.doi.org/10.5604/01.3001.0015.0186.

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For the past 30 years, Lean has become popular throughout organisations across the globe. Based on the Toyota Production System (TPS), Lean is a proven systematic methodology to reduce waste in processes, optimise efficiency and ensure quality in the end products. Although Lean has been proven to be a successful methodology, it also has a high failure rate. Research has identified a range of critical success factors (CSF) that are crucial towards the successful implementation of Lean. This research endeavour takes a qualitative approach, using Grounded Theory (GT) to investigate Lean implement

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Kulbert, Gábor, and Astrid Ionescu. "Conduct analysis of hospitality organisations." Észak-magyarországi Stratégiai Füzetek 21, no. 4 (2024): 52–66. https://doi.org/10.32976/stratfuz.2024.41.

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Tourism and the hospitality industry that organically joins it are of decisive economic importance worldwide, about 10% of the Hungarian working population works in this sector. The aim of our research is to present the structure of the organizations in the sector, focusing on the different perspectives of managers and subordinates in relation to decision-making, responsibility issues, subordination relations and sustainability. Decision making during operation is important for the successful operation of organizations, so it is necessary for managers to understand the factors that influence t

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MacDonald, Catherine, Bill Genat, Sharon Thorpe, and Jennifer Browne. "Establishing health-promoting workplaces in Aboriginal community organisations: healthy eating policies." Australian Journal of Primary Health 22, no. 3 (2016): 239. http://dx.doi.org/10.1071/py14144.

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Aboriginal community controlled health organisations (ACCHOs) and cooperatives function at the centre of community life for local Aboriginal people across Victoria. Local Aboriginal people govern them, work within them as managers and service providers, access health and community services from them and form the constituents who determine their directions. Victorian ACCHOs reflect the unique characteristics of the local Aboriginal community. Thus, potentially, Victorian ACCHOs are key strategic sites for health promotion activities that seek to establish and nurture healthy community, family a

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Martinez, Felipe. "Process excellence the key for digitalisation." Business Process Management Journal 25, no. 7 (2019): 1716–33. http://dx.doi.org/10.1108/bpmj-08-2018-0237.

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Purpose The new digital era brings several opportunities and challenges that accelerate the need to implement digital solutions in organisations. This speed of change creates many questions, but unfortunately, references cases to answer them or general guidelines to succeed are still rare. Therefore, the purpose of this paper is to present four cases that illustrate the procedure followed by companies to introduce digital elements in their operations (automotive industry supplier, toy industry, catering company and circuit trainings company). Each case offers inspiration and knowledge about th

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Soomar, Zaheera. "A framework for building and maintain trust in remote and virtual teams." F1000Research 9 (October 1, 2020): 1187. http://dx.doi.org/10.12688/f1000research.26626.1.

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Trust is an important concept in assessing and measuring business behaviour from an organisational performance and culture lens, and has become a source of competitive advantage for organisations especially within the knowledge economy. Studies show that organizations with a high level of trust have increased employee morale, more productive workers, and lower staff turnover. Most organisations factor and measure trust as part of keeping a pulse on their organisational culture and design their initiatives around building and maintaining trust. While it is not impossible to build trust virtuall

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Karaa, Meriam, Philippe Brest, and Catherine Davies. "Greening institutional catering in the public sector : barriers and drivers affecting the implementation of the French EGalim law." Gestion et management public Vol. 12, no. 4 (2025): 77–97. https://doi.org/10.3917/e.gmp.124.0077.

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Cet article examine des facteurs d’écologisation dans le secteur de la restauration collective publique. Basé sur un modèle général d’écologisation des organisations et sur 32 entretiens dans 10 organisations différentes, le modèle d’écologisation de la restauration collective publique proposé intègre des moteurs et des freins liés à leurs contextes organisationnels et à leurs environnements. Il contribue à montrer que l’écologisation de ce secteur ne peut se réduire à quelques ajustements, en vue de satisfaire a minima à une obligation légale, comme la loi EGalim. Au contraire, l’écologisatio

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Molina-Castillo, Francisco-Jose, Angel-Luis Meroño-Cerdán, Carolina Lopez-Nicolas, and Laura Fernandez-Espinar. "Innovation and Technology in Hospitality Sector: Outcome and Performance." Businesses 3, no. 1 (2023): 198–220. http://dx.doi.org/10.3390/businesses3010014.

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This article aims to explain the innovative behaviour of large Spanish companies by comparing the hospitality industry with other service providers and industrial manufacturers. Several hypotheses are proposed and tested for different innovation stages: innovation effort, outcome and performance. The sample includes 2944 Spanish companies with 200 or more employees. Using one-way ANOVA analysis, this study fills an important gap in the impact of innovation and technology on the performance of the hospitality sector. The results show that catering establishments have differentiated innovation b

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Kasozi, Jason, and Amkela Ngwenya. "Determinants of corporate dividend payment policies: A case of the banking industry in South Africa." Journal of Governance and Regulation 4, no. 4 (2015): 380–90. http://dx.doi.org/10.22495/jgr_v4_i4_c3_p3.

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Dividends are of strategic importance to organisations because they form the nexus of organisations’ capital structures and have an important bearing on firm value. Consequently, this study sought to investigate factors affecting dividend policy formulations and practices of South African banks by assessing the application of ex ante dividend theory literature on these firms. Our approach followed a mixed-methods design of analysis with a behavioural stand point of eliciting responses from banking experts through a survey. Findings indicate that factors relating to financial performance, inves

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Zubtsovskaya, Nina A., Irina I. Novikova, Natalya V. Efimova, and Dmitry E. Yurk. "The comprehensive assessment of conditions and efficiency of children’s recreation." HEALTH CARE OF THE RUSSIAN FEDERATION 66, no. 1 (2022): 55–61. http://dx.doi.org/10.47470/0044-197x-2022-66-1-55-61.

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Summer rest in suburban health organisations is a formal form of summer holidays for children and adolescents. The purpose of this work is to assess the impact of a complex of factors of health institutions on the effectiveness of children’s health. The methods. Medical examinations of 14,413 schoolchildren aged 8 to 14 years were collected. All health facilities were divided into three clusters depending on a comprehensive indicator characterising the compliance of the conditions and organisation of rehabilitation with hygiene requirements. The assessment results of external conditions are pr

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Jasmi, Zarith Sofia, and Nurfarhana Hassan. "Inside Microfinance Matrix: Microfinance Institutions’ Characteristics and Women Credit Access." International Journal of Economics and Financial Issues 14, no. 6 (2024): 110–20. http://dx.doi.org/10.32479/ijefi.16977.

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This study aims to explore the role of Microfinance Institutions’ (MFIs) organisational characteristics including ownership structure, target market, and institutional size, in shaping the lending pattern in reaching women entrepreneurs. This study employs Ordinary Least Square and Fractional Logit regression using STATA on pooled panel data of 2,330 MFIs across 116 countries. A fuzzy algorithm and Principal Component Analysis are applied to verify the consistency of the results. Findings suggest larger MFIs demonstrate greater inclusivity towards women, attributed to their extensive resources

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Weligamage, S. S. "Human Capital Valuation and Development: Prospects and Challenges in Sri Lanka." Journal of Desk Research Review and Analysis 1, no. 2 (2023): 31–52. http://dx.doi.org/10.4038/jdrra.v1i2.16.

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Human Capital plays a prominent role as the major factor in the development of individuals, organisations and countries as a whole. Sri Lanka is experiencing a challenging economic and social environment and moving towards changes in economic growth and human capital mobility. The government and all employers need to rethink recognising and providing appropriate value for the human capital in Sri Lanka. This concept paper aims to provide an overview of human capital valuation and development in Sri Lanka and find out the prospects and challenges. Data was collected through secondary data sourc

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Wang, Jun, and Richard Egudo. "Introduce Self-Paced Learning in Military Technical Trades Training." International Journal of Adult Vocational Education and Technology 9, no. 4 (2018): 23–32. http://dx.doi.org/10.4018/ijavet.2018100102.

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Using a case study, this article identifies the factors that are important in the effective implementation of mixing self-paced and lock-step learning (a specific type of blended learning (BL)) in the context of training military technicians. Due to budget and time constraints, the training authorities in most worldwide organisations, and in military organisations in particular, face a challenge in the increase of training demand to deliver and sustain a qualified workforce. This study explored the advantages of this type of BL to address the challenge. The data was collected by group intervie

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Clyde, Margaret. "Catering for the needs of pre-school age children in rural areas: A case study." Australian and International Journal of Rural Education 1, no. 1 (2019): 13–20. http://dx.doi.org/10.47381/aijre.v1i1.242.

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In 1985 the then Minister for Community Services (Victoria), the Hon. Caroline Hogg, announced a change of policy in relation to preschool services in Victoria; all children were to have a year of "kindergarten type experiences" in the year before school, and existing playgroups for two year olds were to be phased out, while two years of kindergarten for some children was to become the exception. This policy came about for two reasons; firstly, as a way of implementing the Cain Labor Government's policy of social justice and equity, and secondly as an attempt to be more financially accountable

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Török, Áron, and Irma Agárdi. "Short food supply chains as opportunities for Hungarian paragastro social enterprises." Review on Agriculture and Rural Development 8, no. 1-2 (2019): 102–6. http://dx.doi.org/10.14232/rard.2019.1-2.102-106.

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In the recent years the alternative food networks gained a significant importance, mainly due to the need of consumers to get closer to the farmers both in terms of physical distance and in number of intermediaries. The concept of building a reliable food system tries to balance the mistrust in the industrialized food production that is dominating in the developed countries. Social enterprises are enterprises pursuing primarily social objectives in business environment. In 2015, in Hungary more than 13.000 social enterprises were registered according to the statistics with many different socia

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Kaawoan, Selviyanti, Hendra Dukalang, and Muhammad Obie. "Women Family Heads Empowerment around the Hubulo Islamic Boarding School." Public Administration Research 8, no. 1 (2019): 14. http://dx.doi.org/10.5539/par.v8n1p14.

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This study analysed the community empowerment programs and a design which is appropriate for the women family heads around the Hubulo Islamic Boarding School. Data collection was carried out through participatory methods, interviews, field observation, and focused group discussion. The results showed that there are various programs around the Hubulo Islamic Boarding School, namely integrated service post, integrated guidance post, poor rice, decent housing, decent housing, construction of toilet washing facilities, and cattle assistance. The various programs available are very beneficial for p

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Fox, Peter. "Resolving the conflict between OA and DP." ITNOW 29, no. 1 (1987): 4–6. http://dx.doi.org/10.1093/combul/29.1.4.

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Abstract Office automation operates at two levels: a) the personal use of the computing tools available in the office, and b) the corporate level of using information technology to control the flow of information between offices. Data processing departments have in many cases seized on the latter reason for deciding what users want in the way of OA. ‘After all’, the argument goes, ‘a global viewpoint is necessary and we have been doing just that for years.’ To this the OA specialist retorts: ‘Ah yes but there’s something else you’ve been doing for years – and that’s not catering properly for u

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Ladan, T. A., M. H. Ibrahim, S. S. B. S. Ali, and A. Saputra. "A geographical review of urban farming and urban heat island in developing countries." IOP Conference Series: Earth and Environmental Science 986, no. 1 (2022): 012071. http://dx.doi.org/10.1088/1755-1315/986/1/012071.

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Abstract Cities in developing countries are heavily involved in urban agricultural activities, and a lot of research has been done to address the challenges in this regard. However, several studies have proposed taking advantage of them in reducing the impact of urban heat islands (UHIs), which are manifested as a consequence of stringent changes in energy use, human settlement patterns, industry, transportation, and population growth. Data for this study were obtained from a literature search of existing academic journals, the domain of agriculturally related organisations, and books; the inv

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Sayed, Maysara, Linda C. Hendry, and Marta Zorzini Bell. "Institutional complexity and sustainable supply chain management practices." Supply Chain Management: An International Journal 22, no. 6 (2017): 542–63. http://dx.doi.org/10.1108/scm-10-2016-0365.

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Purpose The purpose of this study is to empirically investigate the impact of institutional pressures, institutional logics and institutional complexity on Sustainable Supply Chain Management (SSCM) practices across mixed public and private sector supply chains. Design/methodology/approach Multi-case study data were collected from three tiers of food and catering supply chains: the customer/consumer tier; focal public sector UK Universities; and private sector suppliers/contractors. Findings The findings indicate that: normative and mimetic pressures are more prevalent in focal Universities, c

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Gray, Selena, Judy Orme, Hannah Pitt, and Matthew Jones. "Food for Life: evaluation of the impact of the Hospital Food Programme in England using a case study approach." JRSM Open 8, no. 10 (2017): 205427041771270. http://dx.doi.org/10.1177/2054270417712703.

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Objectives To evaluate the impact and challenges of implementing a Food for Life approach within three pilot NHS sites in 2014/2015 in England. Food for Life is an initiative led by the Soil Association, a non-governmental organisation in the UK that aims to encourage a healthy, sustainable food culture across communities. Design A case-study approach was undertaken using semi-structured interviews with staff and key stakeholders together with analysis of relevant documents such as meeting minutes, strategic plans and reports. Setting Three NHS Trusts in England. Participants Staff and key sta

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Stokes, Tim, Amanda Wilkinson, Prasath Jayakaran, et al. "Implementation of the Diabetes Community Exercise and Education Programme (DCEP) for the management of type 2 diabetes: qualitative process evaluation." BMJ Open 12, no. 5 (2022): e059853. http://dx.doi.org/10.1136/bmjopen-2021-059853.

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ObjectivesTo examine context-specific delivery factors, facilitators and barriers to implementation of the Diabetes Community Exercise and Education Programme (DCEP) for adults with type 2 diabetes (T2D) using the Reach, Effectiveness, Adoption, Implementation and Maintenance framework.DesignA qualitative evaluation embedded within the DCEP pragmatic randomised controlled trial. Data collected via focus groups and interviews and analysed thematically.SettingCommunity-based in two cities (Dunedin and Invercargill) in the lower south island of New Zealand.ParticipantsSeventeen adults diagnosed w

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Onjewu, Anthony, Ed Silva, and Anthony Onjewu. "Ultra-Processed Food in an Inpatient Mental Health Setting." BJPsych Open 11, S1 (2025): S202. https://doi.org/10.1192/bjo.2025.10516.

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Aims: The consumption of ultra-processed food (UPF) is associated with many adverse health outcomes including cardiometabolic disorders, mental health disorders and mortality.The aim of the service evaluation project is to assess the menu items of a 32-beded low secure forensic mental health hospital against the NOVA criteria for ultra-processed food. All the inpatients have a variety of severe mental health illnesses such as schizophrenia or bipolar. All are treated with antipsychotics and rates of complex physical health comorbidity are high.Methods: 14 different menu items available from th

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Sawmy, Tiruvenee, and Adjnu Damar-Ladkoo. "Wholesale And Retail E-Commerce In Mauritius: Views Of Customers And Employees." Studies in Business and Economics 10, no. 2 (2015): 170–86. http://dx.doi.org/10.1515/sbe-2015-0028.

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Abstract The internet triggered a significant rise in e-commerce as many businesses found that the advent of online business provides unparalleled opportunities for organisations to extend their operations overseas. In Mauritius, many retail and wholesale shops have decided to embark in the online experience and are contemplating to launch e-commerce websites, more specifically electronic ordering (e-ordering), where customers can then order for their products without having to move to the outlets. The aim of this study was to provide a thorough understanding of the several benefits and proble

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Randi Alfian and Fitri Rafianti. "Problematics Of The Implementation Of Hajj And Umrah (Study Of Law Number 8 Of 2019 Concerning The Implementation Of Hajj And Umrah)." International Journal of Management, Economic and Accounting 1, no. 2 (2023): 112–25. http://dx.doi.org/10.61306/ijmea.v1i2.18.

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This research was conducted to find out the implementation of Hajj and Umrah according to Law Number 8 of 2019 concerning the Implementation of Hajj and Umrah and to find out and provide solutions to problems with the implementation of Hajj and Umrah in Indonesia. Hajj is the fifth pillar of Islam that must be performed by every Muslim who is physically, mentally, spiritually, socially, and financially capable and once in a lifetime. The implementation of Hajj is mandated by Law Number 8 of 2019 concerning the Implementation of Hajj and Umrah (PIHU). In accordance with these laws and regulatio

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Shridhar, Dr R., and Dr R. Udayakumar. "Tourism Management Information System: A Study of its Adoption and Impact on Destination Management." Indian Journal of Information Sources and Services 14, no. 3 (2024): 216–21. http://dx.doi.org/10.51983/ijiss-2024.14.3.27.

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Tourism has evolved from being a luxury or daring person's occasional hobby. These days, everyone works in the tourism sector, whether it is in the hospitality, entertainment, or catering industries. In actuality, tourism has a significant economic influence on the nation it visits. From short-term to long-term improvements, it raises the growth rate, national profit, investment, and popularity of the nation. One significant trend in the travel and tourism sector is the increased focus on quality from the customer's point of view. The implementation of Tourism Management Information Systems [T

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Fischer, Christian, and Kerstin Müller. "Gifted Education and Talent Support in Germany." Center for Educational Policy Studies Journal 4, no. 3 (2014): 31–54. http://dx.doi.org/10.26529/cepsj.194.

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While the focus in Germany was initially on disabled children only, the promotion of gifted and talented children has become increasingly important. Different organisations and institutions, ranging from parents’ associations to foundations, offer a large variety of measures catering for the special demands of gifted and talented children, enabling the exchange of information on giftedness and the cooperation of different institutions. Talented children are also provided with access to scholarships as well as to special academies and competitions on different topics. Furthermore, educators and

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Carrero, Rocio, Michele Acuto, Asaf Tzachor, Niraj Subedi, Ben Campbell, and Long Seng To. "Tacit networks, crucial care: Informal networks and disaster response in Nepal’s 2015 Gorkha earthquake." Urban Studies 56, no. 3 (2018): 561–77. http://dx.doi.org/10.1177/0042098018810606.

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It is often reiterated that a better understanding of local networks and needs is key to risk reduction. Nevertheless, the crucial role of informal social networks and actors in the catering for human needs in disaster circumstances remains largely under-explored. If we have to rethink the ‘work’ that informality does for our understanding of urban areas, its contribution to resilience, and take it seriously in the ‘full spectrum of risk’ in urban and peri-urban centres, better and more balanced methods are needed. This paper attends to this gap. Examining the mechanisms of aid provision in th

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Arnold, Makomo, and Chenjerai Chisaka Boniface. "Factors Underlying the Increase in Domestic Violence Cases in Zimbabwe Despite the Existence of the Anti-Domestic Violence." Journal of Humanities and Social Sciences Studies 2, no. 4 (2020): 37–47. https://doi.org/10.5281/zenodo.3971665.

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Cases of domestic violence are on the increase in Zimbabwe regardless the existence of anti domestic violence laws. Not much has been done to establish why the existing laws in Zimbabwe are failing to reduce or stop Domestic Violence. Some of the factors for increased cases of Domestic Violence in Zimbabwe include amongst others, total disregard of the African Traditional culture and practises, poverty and economic hardships, increase in awareness of the law, non coverage of remote areas during anti domestic violence campaigns, limitations in the enforcement of the law, natural characteristics

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Kavoura, Androniki. "Social media, online imagined communities and communication research." Library Review 63, no. 6/7 (2014): 490–504. http://dx.doi.org/10.1108/lr-06-2014-0076.

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Purpose – This paper aims to examine social media communication that may consist of a database for online research and may create an online imagined community that follows special language symbols and shares common beliefs in a similar way to Anderson’s imagined communities. Design/methodology/approach – Well-known databases were searched in the available literature for specific keywords which were associated with the imagined community, and methodological tools such as online interviews, content analysis, archival analysis and social media. Findings – The paper discusses the use of multiple m

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Dorasamy, Nirmala, and Rishi Balkaran. "Inculcating a service culture among hospitality management students through work integrated learning (WIL): A case study of Durban university of technology." Corporate Ownership and Control 8, no. 3 (2011): 479–86. http://dx.doi.org/10.22495/cocv8i3c4p5.

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Any segment of the hospitality industry, as a service industry, focuses on the customer’s total experience. This focus is imperative if organisations are to maintain an edge in an increasingly competitive industry that demands added value. Services, both tangible and intangible, can be considered as a customer experience which cannot be recalled. Therefore, the standards for service operations must be zero defects. The establishment of standards and enactment thereof, is an integral part of the conduct of service employees. This article investigates through a qualitative approach how a service

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Wielicka-Regulska, Anna. "The Relationship Between Consumer Behaviour, Attitudes and Acceptance of Public Policy Tools Advancing Sustainable Food Consumption." Folia Oeconomica Stetinensia 20, no. 2 (2020): 436–50. http://dx.doi.org/10.2478/foli-2020-0058.

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Abstract Research background: The great importance of food consumption for the sustainability of food systems means that active public policy in this area can have a lot of positive effects. Purpose: The purpose of the paper is to present the challenges facing the agri-food sector and to study consumer attitudes towards seasonal and organic food, local food, urban agriculture, food waste and meat consumption, carbon footprints and how these attitudes relate to the acceptance of public policy tools (a tax on junk food, a green public procurement, a deposit on plastic bottles, a tax-free donatio

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Haleem, Abid, Mohd Imran Khan, and Shahbaz Khan. "Understanding the Adoption of Halal Logistics through Critical Success Factors and Stakeholder Objectives." Logistics 5, no. 2 (2021): 38. http://dx.doi.org/10.3390/logistics5020038.

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Catering to Halal in the industry requires the explicit adoption of Halal Logistics (HL) to avoid the risk of cross-contamination and ensure that Halal products are safe, hygienic, nutritious, pure, unadulterated, and consistent with their labelling. We identify the need for meaningful research constructs relating to the appropriate adoption of Halal logistics through an extensive literature review. This paper identifies Critical Success Factors (CSF) and develops corresponding constructs that are fundamental for understanding the adoption of Halal logistics. This research also identifies the

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Bailey, Jacqueline M., Paula M. Wye, Emily A. Stockings, et al. "Smoking Cessation Care for People with a Mental Illness: Family Carer Expectations of Health and Community Services." Journal of Smoking Cessation 12, no. 4 (2016): 221–30. http://dx.doi.org/10.1017/jsc.2016.23.

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Introduction: Smoking prevalence remains high among people with a mental illness, contributing to higher levels of morbidity and mortality. Health and community services are an opportune setting for the provision of smoking cessation care. Although family carers are acknowledged to play a critical role in supporting the care and assistance provided by such services to people with a mental illness, their expectations regarding the delivery of smoking cessation care have not been examined.Aims: To explore family carer expectations of smoking cessation care provision by four types of health servi

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Antony, Jiju, Elisabeth Viles, Alexandre Fonseca Torres, Taynara Incerti de Paula, Marcelo Machado Fernandes, and Elizabeth A. Cudney. "Design of experiments in the service industry: a critical literature review and future research directions." TQM Journal 32, no. 6 (2020): 1159–75. http://dx.doi.org/10.1108/tqm-02-2020-0026.

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PurposeThe purpose of the article is to present the results of a critical literature review (CLR) on Design of experiments (DoE) in the service industry.Design/methodology/approachA critical review of existing literature review across various databases including Scopus, Web of Science, Google Scholar and Emerald Insight were searched for the identification of relevant papers. The authors searched relevant journal articles for a time period of 25 years (1994–2019).FindingsA total of 29 industry case studies of DoE applications were identified spanning healthcare, retail, logistics, education, m

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Vincent, Elemanya A. "Migration and Its Impacts on both the Sending and Receiving Countries." Global Academic Journal of Humanities and Social Sciences 4, no. 6 (2022): 227–35. http://dx.doi.org/10.36348/gajhss.2022.v04i06.005.

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Migration of persons has increased with time due to easy access to more information about better opportunities in other countries and faster means of moving over long distances. This paper critically studies the economic effects of migration as it affects the individual, the sending and receiving countries. Therefore, this study adopted the theory of transnationalism in explaining the movement of people and its economic effects. One of the major problems of migration in Africa is that of brain-drain and the negative effects on the already exploited economies that continues to make them depende

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Malinowska, Ewa. "Quality costs in catering." Scientific Journal of Gdynia Maritime University, no. 118 (June 30, 2021): 24–37. http://dx.doi.org/10.26408/118.02.

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One of the tools for improving quality in an organisation is the use of quality cost accounting, which can be helpful in the analysis of the qualitative situation of an enterprise and its optimisation. There is no universal model of quality cost accounting. An organisation that decides to implement such an instrument must keep in mind that it is a time-consuming and labour-intensive process. This article presents an example of identification and quantification of quality costs for the catering industry. A presentation of quality costs was made with a division into cost groups: compliance and n

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Das, Maitreyee, K. Rangarajan, and Gautam Dutta. "Corporate sustainability in small and medium-sized enterprises: a literature analysis and road ahead." Journal of Indian Business Research 12, no. 2 (2019): 271–300. http://dx.doi.org/10.1108/jibr-09-2017-0166.

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Purpose The purpose of this paper is to do a thorough literature review to assess the current status of corporate sustainability practices, issues and challenges in small and medium-sized enterprises (SMEs) and, based on literature, suggest a model that can improve and strategically manage their sustainability practices in the emerging market context of Asia. Design/methodology/approach The authors did a meta-analysis of the reviewed literature taken from peer-reviewed scholarly journals in the time frame of 1985-2016. Methodology used by the authors is through preferred reporting items for sy

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Tul-Krzyszczuk, Agnieszka, Jerzy Gębski, and Agnieszka Maciąg. "Technological and Organisational Innovations in Catering Businesses." Problemy Zarzadzania 6/2018, no. 79 (2019): 83–95. http://dx.doi.org/10.7172/1644-9584.79.3.

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Medarić, Zorana, Judit Sulyok, Szilvia Kardos, and Janja Gabruč. "Lake Balaton as an accessible tourism destination – the stakeholders' perspectives." Hungarian Geographical Bulletin 70, no. 3 (2021): 233–47. http://dx.doi.org/10.15201/hungeobull.70.3.3.

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This paper discusses the situation in the emerging field of accessible tourism at the Lake Balaton destination. The main objective of the study was to explore the current situation of accessible tourism at Lake Balaton, focusing on the perspectives of tourism stakeholders. Various issues were reflected upon, such as: a) the “general” accessibility of the destination in terms of the current state of accessibility of the destination as well as the accessibility of information, transportation, accommodation, food and beverage services, tourist attractions, funds and know-how; b) factors that make

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Hilder, Jo, Ben Gray, and Maria Stubbe. "Integrating Health Navigation and Interpreting Services for Patients with Limited English Proficiency." Pacific Health Dialog 21, no. 3 (2019): 116–27. http://dx.doi.org/10.26635/phd.2019.602.

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Introduction Pacific people and other communities with culturally and linguistically diverse backgrounds (CALD) face barriers to receiving good healthcare. Community health workers and health navigator roles have developed in recent years internationally and in New Zealand to address these barriers. Interpreters are also increasingly used to address language barriers. The interface between navigator and interpreter roles is explored in this study through the experiences and views of Pacific health navigators. Methods Qualitative interviews and focus groups were conducted with

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Ульяниченко, Людмила, Lyudmila Ulyanichenko, Владимир Минаев, Vladimir Minaev, Евгений Цыщук, and Evgeniy Tsyshchuk. "Evaluation of tourist resources and tourism infrastructure quality in municipalities." Universities for Tourism and Service Association Bulletin 9, no. 3 (2015): 4–13. http://dx.doi.org/10.12737/12524.

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The article examines the questions of informational and methodological support of the assessment procedures and analysis of the benefits and risks of tourism development at the municipal level. The information, obtained by expert, is described. It includes monuments; farms and estates; religious sites – churches, temples, cathedrals and monasteries; memorial sites and places of military glory; objects of natural reserve Fund (NRF); beach areas and places of recreation; hunting and fishing sites; museums, museums-reserves, exhibition halls; industrial, agricultural enterprises and organisations

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Tikkanen, Irma, and Tiina Varkoi. "Consumption of Fairtrade products in a municipal catering organisation." Nutrition & Food Science 41, no. 3 (2011): 183–90. http://dx.doi.org/10.1108/00346651111132457.

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TSAKIRI, Eleni. "Measuring Patient Satisfaction in a General Hospital." Health Review 35, no. 192 (2024): 21–28. http://dx.doi.org/10.54042/hr3266hhsma.

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Knowledge of the experience of health service users is a strategic operational success factor, due to the ability of patients to capture a unique (individual) picture of the hospital's operation, information whose utilization contributes to the improvement of the organization. The purpose of the current study was to measure perceived quality through the experiences of the patients of Rhodes General Hospital. 420 questionnaires were collected with convenience/ random sampling (July 2022-February 2023). A weighted patient satisfaction questionnaire was used. A regularity and reliability check (C

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Cooper, Antony K., Serena Coetzee, Petr Rapant, et al. "Expanding the ICA model of stakeholders in a spatial data infrastructure (SDI)." Abstracts of the ICA 1 (July 15, 2019): 1–2. http://dx.doi.org/10.5194/ica-abs-1-49-2019.

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<p><strong>Abstract.</strong> <strong>Spatial data infrastructure</strong></p><p> No mapping agency can expect to capture and process entirely by itself, all the geospatial data needed for its products. The agency needs data sets from elsewhere and workflows and protocols for creating its various products. Unsurprisingly, such workflows and inter-institutional arrangements have evolved into broader collaborations, particularly as <i>spatial data infrastructures (SDIs)</i>. An SDI is an evolving concept about facilitating and coordinating th

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Harrison, Alan Thomas, Ruth Simpson, and Priya Kaler. "Emotions in the organisation: the psychological contract of hotel and catering workers." International Journal of Work Organisation and Emotion 1, no. 1 (2005): 87. http://dx.doi.org/10.1504/ijwoe.2005.007329.

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Valentinova, N. I., T. N. Sharova, and N. V. Vasiliyevich. "Modern requirements for the organisation of school meals." Tovaroved prodovolstvennykh tovarov (Commodity specialist of food products), no. 8 (August 1, 2020): 61–66. http://dx.doi.org/10.33920/igt-01-2008-10.

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Improvement of school meals organisation is one of the most relevant problems of children's health maintenance. The social signifi cance of catering, an increase in the availability of school lunches for a wider group of schoolchildren, an increase in the percentage of hot meals require a comprehensive approach. In this respect, the following tasks are considered as the most important: improvement of a regulatory framework for school meals organisation, balanced diet for schoolchildren, use of locally produced food, improvement of material and technical resources of school canteens, and use of

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Tikkanen, Irma, and Leila Jaakkola. "Sustainable value chain activities towards sustainable food services: a case study from Finland." Journal of Hospitality and Tourism Insights 2, no. 4 (2019): 409–24. http://dx.doi.org/10.1108/jhti-12-2018-0086.

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Purpose The purpose of this paper is to present the sustainable value chain activities that have been implemented when providing sustainable food services and sustainable value. A municipal catering organisation in Finland is introduced as an example. Design/methodology/approach The theoretical framework comprises sustainability as a strategy and the value chain and its sustainability. Existing research on the sustainability of food services and sustainable value in the professional kitchens is described. The primary data were collected from the two representatives of the case organisation usi

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