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1
Olujobi, Omobola. "International students in South African universities: an examination of their academic choices, challenges and social integration at the University of Fort Hare and Rhodes University." Thesis, University of Fort Hare, 2014. http://hdl.handle.net/10353/d1020183.
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International students have become major role players in international education across the globe. Their enrollment in different universities has increased in the past few decades worldwide. Most of these students bring rich cultural diversity and skills to their various host institutions and countries. These trends signal the need to examine and understand international students within the South African context. Against this background, this study explores the factors that influence academic choices of international students, academic and social challenges they face and the role of social capital in influencing international student integration at the Universities of Fort Hare and Rhodes in South Africa. A qualitative research design was employed in this study. Thirty international students were selected (and interviewed) using purposive sampling and snowballing. The study found that some of the main factors that influence the academic choices of international students include availability of scholarships and funding, recommendations of the institution by family and friends, availability of preferred course and the reputation of the institution. Some of the main challenges faced by international students in these two institutions include language barriers, financial difficulty, expensive but improperly maintained accommodation and culture shock. These challenges impede the smooth integration of international students into their new academic and social environment. However, the students employ several strategies in attempt to address the challenges they face. These include joining a student or community social organization, community engagement and making friends. These social networks and organizations serve as a support system and connection hub for the students. The study recommends that it is pertinent for the University of Fort Hare and Rhodes University to meet the needs and expectations of its international students through regular surveys that give them room to speak about their experiences. The need for efficient International Offices at both institutions is crucial as well as the employment of open‐minded multicultural trained staff in these offices. The study also suggests the need for the both institutions to provide affordable and comfortable accommodation for its international students.
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Mpofu, Bukhosi Dumoluhle. "Consumer perceptions of private label brands: an Eastern Cape university-aged analysis." Thesis, Rhodes University, 2011. http://hdl.handle.net/10962/d1002783.
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This research investigates the consumer perceptions of private label brands amongst the university aged consumers from selected Eastern Cape universities. The research also aimed to ascertain whether or not generation Y consumers are aware of the existence of private labels, whether price, quality, advertising, packaging, reference groups and demographic variables influenced generation Y purchasing behavior of private label brands. To achieve these objectives, the research made use of the simple random technique to gather the primary data via the use of an online structured questionnaire. The sample population selected where the students in the Eastern Cape Province Universities (Rhodes and Nelson Mandela Metropolitan Universities) who reside off-campus. The assumption was that students who reside off-campus are more aware of private labels as they carry out shopping more than those that reside on campus and generally would have more disposable income and the reason that two different universities have been chosen is to provide a broad base of student opinions, covering varying cultural and income backgrounds, thus allowing for unbiased, valuable research. After pre-tests were conducted the questionnaire was made available online to easy the distribution of the questionnaire and allow for a greater response rate. Descriptive and inferential statistics where used to analyze the results of the questionnaire. The results showed that consumers are generally aware of private label brands and have at least seen them being advertised. Furthermore, the results showed that consumers purchase groceries based on price, quality and convenience of location of the grocery stores .The results indicate that Generation Y consumers are indeed a significant part of the consumer population and that they represent a confident, self reliant, optimistic and positive generation and are verbally and visually more sophisticated, creating a whole new language through digital media and that Generation Y consumers are generally aware of the existence of private labels. The results also indicate that Generation Y consumers strongly agreed that they purchase groceries based on price and quality, meaning price and quality are very influential when purchasing groceries and that the packaging of, generally, all private label brands was not attractive hence a conclusion was made that packaging of private labeled products does not influence Generation Y’s purchasing behaviour of private labels.
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Ngabase, Xabiso. "The effect of perceived organisational support and organisational commitment on turnover intention among academic staff at the University of Fort Hare." Thesis, University of Fort Hare, 2013. http://hdl.handle.net/10353/d1007110.
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Perceived organisational support and organisational commitment plays a vital role in determining turnover intention. When employees feel that their organisation supports them levels of commitment can increase. Thus, employees feel more obligated because of favourable benefits such as organisational effectiveness and reduced turnover. The purpose of the present study was to investigate the effect perceived organisational support and organisational commitment have on turnover intention. The study followed a descriptive survey method. A questionnaire, measured on a Likert Scale was used to collect data from respondents. The sample comprised 98 academic staff at the University of Fort Hare and the response rate was 56.6 percent. The results indicated that perceived organisational support and organisational commitment are negatively and significantly related to turnover intention. The study also revealed perceived organisational support and organisational commitment on turnover intention did not account for a higher variance when put together, however moderate variance was found. Perceived organisational support in this study was identified as the most effective predictor of turnover intention. In addition to managerial implications and limitations of the study, direction for future research is also suggested at the end of this study. The findings of this study will help in terms of understanding the state of organisational commitment of academics and its relationship with their intentions to leave.
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Landu, Mzimkulu Christopher. "Job satisfaction, organisational justice in determining employee turnover among administrative staff at a university in South Africa." Thesis, University of Fort Hare, 2017. http://hdl.handle.net/10353/4784.
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The aim of this study explore the role of job satisfaction , organizational justice in determining employee turnover among administrative staff at Walter Sisulu University at Ibika campus in Butterworth , in the Eastern Cape Province. A sample of 70 administrative staff was drawn for the population of 170. Results of the study indicated that the study variables are significantly and positively correlated with one another. Job satisfaction was found to be significantly and positively correlated with employee turnover. Organizational justice was also found to be significantly positively correlated with employee turnover. Likewise, a positive and significant relationship between job satisfaction and organizational justice was found. The findings of this study will assist Ibika campus management in reducing employee turnover and increase the retention of administrative staff at Ibika campus and the entire Walter Sisulu administrative staff at large.
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Morrison, Renee Fiona. "Socio- educational experiences of black accounting III students who dropped out of the University of Fort Hare in 2009." Thesis, University of Fort Hare, 2011. http://hdl.handle.net/10353/d1013384.
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In South Africa there is an increasing concern regarding retention among Black students (who constitute the majority of the population) in general and in particular regarding the costs of student failure to both the students and for the institution. This thesis endeavours to obtain an understanding of the socio-educational experiences which led to Black Bachelor of Commerce in Accounting Students in 2009 dropping out of Accounting III at the University of Fort Hare. In a field in which much of the literature is quantitatively orientated, a phenomenological investigation offered a unique way of understanding the experiences of the students as it allowed their voices to be heard. Insights contained in the data were synthesised and integrated into a consistent description of the essential nature of the experience, the primary endeavour of the phenomenologist being to transform naïve experience into more explicitly detailed conceptual knowledge. The use of in-depth interviews with three students, all of whom had dropped out of Accounting III at UFH, allowed the researcher interaction on a personal level with people not viewed as experimental objects but as human subjects. The findings revealed that the students‘ social and educational background, together with the language of teaching and learning not being their mother tongue, caused students great difficulty. Interaction between lecturers and students and the subject content proved very challenging due to the language barrier. The introduction of General Accounting III in the same class as Accounting III in 2009 compounded the students‘ confusion and this ultimately led to students feeling demotivated. These findings contributed significantly to an understanding of why these three students dropped out of Accounting III in 2009, and at the same time provided an answer to the research question relating to how Black students who dropped out of the Accounting III programme in 2009, experienced the course.
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Nwosu, Vincent. "The contribution of the laity to the growth of the Catholic Church in the Onitsha Province of Eastern Nigeria 1905-1983." Thesis, University of London, 1988. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.309959.
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Gomomo, Nokuzola Ruth. "An investigation into the relationship of job satisfaction, organisational commitment and the intention to quit among academics and administrative employees at the University of Fort Hare." Thesis, University of Fort Hare, 2014. http://hdl.handle.net/10353/1730.
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University of Fort Hare Human Resource Department reports show evidence relating to high labour turnover. Between 2009 and 2012 there was a high degree of labour turnover. A total 1127 staff left the University. This study investigated the relationship between job satisfaction, organisational commitment and intention to quit among academics and administrative employees at the University of Fort Hare. Data was collected from a random sample of 289 employees of the University staff. To obtain data in this study a questionnaire was utilised. This questionnaire was divided into four sections viz, biographical information, measured ten-items which range from age to condition of employment, Halpern’s (1966) seven-level evaluation scale was utilised to measure job satisfaction, to measure organisational commitment, Meyer, and Allen (1984) 24-item rating point scale was applied and Canmann, Fichman, Jenkins and Klesh’s questionnaire was used to measure intention to quit. Data analysis was performed by way of several statistical techniques, including the Pearson Product Moment Correlation Technique and Multiple Regression analysis. The results obtained revealed that job satisfaction has a significant positive correlation with intention to leave while organisational commitment showed no substantial correlation with intention to quit work.
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Mbeba, Roland Darlington. "Job engagement and locus of control in relation to organizational citizenship behaviour among academic and non-academic staff of a South African university." Thesis, University of Fort Hare, 2014. http://hdl.handle.net/10353/1633.
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This study investigated the relationship between job engagement and locus of control on the one hand, and organisational citizenship behaviour on the other among non-academic and academic employees of the University of Fort Hare. Job engagement and locus of control were the independent variables and organisational citizenship behaviour was the dependent variable. Data was drawn from a sample of 300 participants. A questionnaire was used to collect the data. It consisted of four sections including biographical and occupation data questionnaire. To measure job engagement, the 18-item Rich et al., (2010) job engagement scale, with a 5-point Likert scale was used. To measure locus of control, the 16-item Spector (1988) work locus of control scale was used, with 6-point Likert scale. To measure organisational citizenship behaviour, the Fox & Spector (2011) 20 item organisational citizenship behaviour questionnaire, with a 5-point Likert scale was used. Data was analysed using various statistical techniques including the Pearson Product Moment Correlation Technique and the generalised linear regression model. The results indicated that job engagement has a significant positive correlation with organisational citizenship behaviour and locus of control also has a significant positive correlation with organisational citizenship behaviour. However the results also indicated that when job engagement and locus of control are put together, they do not account for a significantly higher proportion of variance in organisational citizenship behaviour than each of them separately. Furthermore, as far as OCB-P and OCB-O are concerned, the results indicated a partial support of the research hypothesis that job engagement and locus of control together account for a significantly higher proportion of variance in organisational citizenship behaviour than any of the two separately. The study recommends that managers in organisations must focus on improving job engagement and promoting internal locus of control in order to ensure high levels of organisational citizenship behaviour.
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Mudefi, Elmon. "Consensus and contentions around community engagement in a South African tertiary institution: University of Fort Hare." Thesis, University of Fort Hare, 2011. http://hdl.handle.net/10353/311.
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This study examines the nature and character of consensus and contentions around the discourse of community engagement in a South African university context. This is against the background of the growing body of literature that advocates for the need for universities to make their impact felt in communities in more direct ways than through teaching and research. The examination is also against the background of the assumption that the success or failure of community engagement initiatives is, in part, a function of how stakeholders agree/disagree on the meaning and purpose of community engagement. The University of Fort Hare is used as a case study. Interviews and Focus Group Discussions were used for qualitative data collection, whilst a survey was conducted for gathering quantitative data. The study revealed that stakeholders attach different meanings to community engagement, with those possessing power and influence acting as key decision makers. Thus powerful stakeholders (in this case, the university and donor organizations) are at the core of the decision making process, while beneficiaries are pushed to the periphery. Moreover, both the meanings and the activities within which they cohere have important implications for the way beneficiary communities perceive university-community partnerships.
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Badi, Mzwanele. "Perceptions of students regarding the information literacy programme: a case study of Walter Sisulu University." Thesis, Nelson Mandela Metropolitan University, 2013.
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Information literacy is universally considered one of effective means through which one’s information skills are developed, more especially at higher education Institutions. It has been part of the WSU library’s tradition to promote and offer units of Information Literacy instruction to all students at WSU, although it was initially on ad-hoc bases until 2010 when the Faculty of Education introduced it as a module or a program as a credit-bearing subject to all first year level Bachelor of Education students. The study is intended to understand the perceptions of students that are currently enrolled in Bachelor of Education Degree level one regarding the Information Literacy Program at Walter Sisulu University. The Information Literacy Program is offered in two campuses of WSU, that is Mthatha and Butterworth campuses. This study was conducted using first year level B. Ed students in Butterworth campus only. This may be regarded as a limitation of the study. The study is largely informed by a literature review of scholarly journal articles, books, internet sources and academic libraries in South Africa. The study applied quantitative method using semi-structured questionnaires as the main data gathering instrument. The sample was drawn from 80 first year B Ed students. A total of 80 questionnaires were distributed and 65 were received back. In the study the significant changes in the higher education in the post-apartheid South Africa are discussed. The historical evolution of information literacy as a course in South Africa and internationally is also discussed. The study reveals that information literacy has contributed positively to students’ study approaches. It has helped the students to learn how to apply computing and internet skills to improve on their studies. More importantly, the study reveals that information literacy has helped the students to learn different ways to search for and use information for the purpose of working on their assignments and enhancing their knowledge generally. Furthermore, the study reveals that it has helped the students to know how to tailor their search for information using specific databases such as OPAC, PROQUEST, EBSCOHOST, and SABINET etc.
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Sibanda, Sipho. "An appraisal of the role of the universities in city development : a case study of the University of Fort Hare in East London, South Africa." Thesis, University of Fort Hare, 2017. http://hdl.handle.net/10353/5499.
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The role of universities in contributing to the development of their host cities is a subject of ongoing scholarly debate. This is because the contemporary complex and competitive economic and technological global environment requires rapid adaptation to shifting opportunities and constraints in a global knowledge economy. Higher education has thus become an engine of development for cities and nations in the developing world. In line with this global trend, the South African government has thus mandated higher education institutions to play a more active role in addressing the development needs of the country. Within this context, this study therefore embarked on an appraisal of the University of Fort Hare’s (UFH) contribution to the development of its host city, East London in South Africa. The study employed a qualitative approach and used semi structured interviews as a primary data collection tool. The sampling technique was purposive sampling as the study targeted key respondents that had rich information about their departments and organisations. The study found that the university interacts with the city on a number of platforms and advisory boards established by some university departments. The main contribution was realised through relevant research carried out by academics in different departments within the city which informs developmental policy for the local government and contributes positively to the private sector. The University of Fort Hare also serves as a major labour supplier for both the public and private sector. The study however established that UFH is not producing technical graduates which are a critical skill in the private sector, specifically in the automotive industry which is the back bone of the city. This skills gap presents an opportunity for the university to expand its programmes so as to address the needs of private industry. In terms of policy, the study recommends the need for a convener or an intermediary to champion collaboration of the university with the city and the private sector.
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Ibrahim, Seriki Idowu. "Factors affecting the implementation of HIV/AIDS awareness programmes in universities : a case study of selected university in Eastern Cape Province - South Africa." Thesis, University of Fort Hare, 2015. http://hdl.handle.net/10353/1818.
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Many studies have been carried out on Human Immunodeficiency Virus (HIV) and Acquired Immune Deficiency Syndrome (AIDS). Despite these giant stride (HIV) and (AIDS) have remained a great threat to human existence across the globe. Studies have shown that South Africa has the largest number of people with (HIV) and (AIDS) in Southern Africa. This study examined the factors influencing the implementation of (HIV) and (AIDS) A quantitative research design was adopted in the study. Two hundred and fifty nine subjects were involved in the study (259) this consisted of the University of Fort Hare Alice Campus in Eastern Cape Province. Five hypotheses were generated and tested in the study at 0.05 alpha levels. This study made use of descriptive and hypothesis testing analysis. Descriptive statistics such as the mean, mode, median and the frequency distribution graphs were also used. The study also revealed that there are factors influencing the implementation of HIV/AIDS awareness Programmes at the university of Fort Hare Alice campus F = 9.233, df = 4, 247 and p-value = 0.000, The University of Fort Hare do effectively implement HIV/AIDS policies and programmes. F = 10.765, df = 4, 247 and p-value = 0.000 . There are factors affecting the implementation of HIV/AIDS policies and programmes at university of Fort Hare Alice campus F = 2.207, df = 4, 247 and p-value = 0.069, There are significant difference on the factors affecting the implementation of HIV/AIDS policies and programmes within university Fort Hare Alice campus Chi-square statistic test: = 84.035, df= 16 and p-value = 0.000 (Pearson Chi-square), There are ways to improving the implementation of HIV/AIDS policies and programmes in university of Fort Hare Alice campus. F = 9.233, df = 4, 247 and p-value = 0.000, However, this study recommended that there is need to review the existing policy on (HIV) and (AIDS), the incorporation of (HIV) and (AIDS) awareness programme in the first year curriculum.
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Shwababa, Fundiswa. "The implications of the merger on the morale of staff at the Walter Sisulu University." Thesis, Nelson Mandela Metropolitan University, 2014. http://hdl.handle.net/10948/d1021091.
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The merger has consequently brought about a lot of challenges on Walter Sisulu University (WSU) employees. While the amalgamation of the three historically disadvantaged institutions remains a noble initiative, on the other hand, it has brought about inequalities, such as disproportionate salaries among employees of the three campuses, poor work performance, which can only be attributed to lack of motivation and reluctance amongst the staff members to accept new conditions of service under WSU. A substantial number of those employees, some of whom were employed before the amalgamation, have terminated their service long before the merger even took place. The aim of this study was to explore the implications of the merger on the morale of employees at WSU. The objective of this study aimed firstly, to provide an understanding of those inherent factors, which adversely affected the morale of staff at Walter Sisulu University (WSU) and secondly, to reflect on the impact of the restructuring process on employees. This study employed a quantitative descriptive research design to analyse the data, using statistical procedures. Target population for this study was fifty academic and fifty non-academic staff members from the three sites of Walter Sisulu University, namely East London, Ibika and Umtata. There were, therefore, 100 questionnaires distributed electronically (e-mail), and also a few hand-delivered to the offices of the respondents, in order for them to complete at a time convenient to them. This study used purposive sampling because it is based entirely on the judgment of the researcher. The study established that indeed the merger had negative implications on WSU employees, even though these implications varied from category to category. Through the findings that emerged in this research, conclusions could be drawn that the merger brought about many challenges on WSU employees, namely staff development, human resource and management issues, job security and work environment. Suggestions and recommendations are espoused to eliminate the situation.
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Moyo, Rachel. "Exploratory study of the University of Fort Hare students' perception of the role of global television in cultural homogenisation." Thesis, University of Fort Hare, 2013. http://hdl.handle.net/10353/d1005988.
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The implications of globalisation in African societies raise an interesting debate and also pose a challenge to 21st century scholars of media/cultural tradition. While the media/cultural imperialism theory views global media as perpetuating cultural imperialism, revisionist theories of the media such as the audience reception theory argue against this, saying that media texts can be negotiated with. Both sides have always provided facts to argue their cases and the argument between them remains fluid. This study, which is a quantitative survey of some University of Fort Hare students’ perception of the role of global television in cultural homogenisation, has adopted the second phase of revisionism which is a counter to the audience reception theory, arguing that in the process of interaction with media texts, there may be transference of cultural values. This study used the media imperialism theory and the cultivation theory in exploring respondents’ perceptions of whether global television is perpetuating cultural imperialism and consequently cultural homogenisation among receiving cultures. The study adopted the quantitative methodology and a self-administered questionnaire structured according to the Likert Scale of measurement was used to gather data. Four cultural products of language, music, dress and religion were used as the measurable indicators to determine perceptions of global television consumption’s influence in cultural imperialism. The study used the case of University of Fort Hare students since they are a heterogeneous group and because there is not much research done concerning the influence of technological advancement, especially on the youth in remote areas such as Alice town where Fort Hare is situated. Although there were problems in the sampling process, most respondents did seem to perceive the notion that global television consumption does perpetuate cultural imperialism and that this is consequently leading to cultural homogenisation to a certain extent. According to the sampled group, the measure of the extent of homogenisation caused by global television consumption was 67.69%, falling behind by 27.31% from the anticipated standard of 95%. The difference between the anticipated standard and the realised standard was attributed to the dialectical debates emanating from the study findings which were also reiterated in the literature review. Importantly, the respondents indicated their preference for local media productions while at the same time agreeing that they were often unavailable, which leaves them without much choice but to watch those Western programmes that are readily available on both local media stations and on global television. To this end, most students denied that their own cultural values have deteriorated.
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Tye, Robyn. "Nelson Mandela Metropolitan University students' perceptions of television advertisements for four SAB beer brands." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d1021122.
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This research study aimed to provide the South African beer industry and their advertising representative with insights into 18-28-year-olds’ perceptions of the communicated messaged in beer advertisements. This included the use of social and cultural references to attract their attention and the suggestions made by the advertisements about the consumption of beer in certain contexts. This research study aimed to determine the selected sample’s (NMMU students) perceptions of four South African Breweries beer brands, namely Castle Lager, Castle Lite, Carling Black Label and Hansa Pilsener, in terms of their use of references to social and cultural identity of males and females in South Africa within their television advertisements. The survey questionnaire helped determine what the selected sample’s perceptions were of each advertisement, and whether they fully understood the desired communicated message. It also helped to understand whether each advertisement captured their attention. A semiotic analysis of each advertisement was conducted to deconstruct the advertisements and to determine if they do contain elements of social and cultural identity in an attempt to sell products to their target audiences, or to affect the perceptions of the brand and drinking beer in general. This was achieved by examining the signs and imagery in each advertisement, looking specifically at the representamen, interpretant and object using Pierce’s model of a sign.Hierdie navorsingstudie is daarop gemik om die Suid-Afrikaanse bierbedryf en sy adverteerders ‘n beter begrip te gee van verbruikers tussen die ouderdomme van 18-28, se waarnemings van die boodskappe in bieradvertensies. Dit sluit in die gebruik van sosiale en kulturele verwysings, wat veronderstel is om die verbruikers se aandag te trek, asook die suggesties wat deur die advertensies gemaak word met betrekking tot die verbruik van bier in ‘n bepaalde konteks. Die studie moes ook die gekose monster (“selected sample”), nl. die NMMU-student se persepsies bepaal van vier handelsname van die South African Breweries, naamlik Castle Lager, Castle Lite, Carling Black Label en Hansa Pilsener, en in watter mate daar in bieradvertensies oor die televisie verwys word na die sosiale en kulturele identiteit van Suid-Afrikaanse mans en vroue. Die meningspeiling het die groep se waarnemings van elke advertensie, asook of die boodskap wat gekommunikeer is ten volle verstaan word, ondersoek. Die vraelys kon ook vasstel of die advertensies hulle aandag getrek het. ‘n Semiotiese ontleding van elke advertensie is gedoen, om die advertensies te dekodeer en sodoende vas te stel of die adverteerders elemente van sosiale en kulturele identiteit gebruik het om hul produkte aan die teikenmarkte te verkoop, of om die idees rondom die handelsnaam en bier oor die algemeen te beïnvloed. Aan die hand van Peirce se semiotiese model is die tekens en beelde in elke advertensie bestudeer.
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Rumsha, Siphamandla. "Agricultural urbanism and urban agriculture : exploring the possible role of University of Fort Hare and Buffalo City Municipality in supporting small-scale urban farming in East London, South Africa." Thesis, University of Fort Hare, 2017. http://hdl.handle.net/10353/5072.
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This study investigates the impact of urban agriculture in the city of East London as well as the possibility of adopting agricultural urbanism as an urban farming model to bolster food security. The study goes further to understand the role that could be played by University of Fort Hare and Buffalo City Metropolitan Municipality in capacitating small scale urban farmers in the city of East London. Unemployment and food insecurity are the key challenges that are affecting many families in South Africa, including urban dwellers. The main objective of this study therefore is to investigate the contributions of urban farming in securing food security and livelihoods in East London. This study adopted a mixed methods research approach, where both quantitative and qualitative methods were used to harvest data. Statistical analysis (descriptive) was then used to analyse quantitative data. Thematic approach used to analyse qualitative data. The study shows that urban farming plays an important role in the livelihoods of urban dwellers. However, the sector still faces various challenges such as lack of recognition by authorities. The study also revealed that the city of East London has potential to establish agricultural urbanism as it has most of the essential aspects that are necessary to establish it. The study recommends strengthening of the partnership between University of Fort Hare, Buffalo City Metropolitan Municipality and small scale urban farmers in East London.
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Ducie, Gregory Justin. "Financial viability of sustainable infrastructural development at the Nelson Mandela Metropolitan University." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d1015063.
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Sustainable environmental practices need to be integrated into a university's infrastructural operations. Universities are entities that function within financial constraints with varying priorities across both administrative and educational functions. Unfortunately, these financial constraints often imply that a university's potential leadership role can only be realised should the viability (business case) of a proposed intervention be determined. This study focuses on the determination of a relational sustainable indicator and a relational cost factor. A relational sustainable indicator demonstrates how a university can collectively determine the contribution made to sustainability by various sectors of infrastructure. This is developed by means of a secondary study. Two components are important for calculating the relational sustainability indicator, namely, green infrastructure attributes and the basic elements of sustainability systems, namely, the environmental, economic and social dimensions of sustainability. The determination of a relational cost factor involves the quantification of the costs associated with alternative infrastructure provision. In particular, attention is paid to demand-side management costs, rationalising spatial growth costs, green building development costs, operation and maintenance of existing buildings costs, wastewater infrastructure costs, water infrastructure costs, energy infrastructure costs and transport infrastructure costs. Once the actual costs of each intervention category are determined, a relational sustainable cost factor can be calculated. Utilising the costs in the eight categories identified, a relational sustainable cost factor is determined. A resultant relational cost benefit as per the eight defined categories of sustainable infrastructure provision is derived from the relevant costs of sustainable infrastructure provision, the resultant relational cost factors and, finally, the relational sustainability indicators. It is proposed that that the determination of a budget split between the various interventions based on the resultant relational cost factor occur as follows: - Demand side management interventions: 15.97percent - Rationalising spatial growth: 6.72percent - Construction of green buildings: 24.37percent - Operations and maintenance: 21.85percent - Wastewater: 7.56percent - Water: 1.68percent - Energy: 12.61percent - Transport: 9.24percent. This study provides a platform to guide how and where to invest in sustainable infrastructure and provide direction in determining a budget split between various categories of sustainable infrastructure development.
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Lutshete, Sizwe. "An analysis of the correlation beween packet loss and network delay on the perfomance of congested networks and their impact: case study University of Fort Hare." Thesis, University of Fort Hare, 2013. http://hdl.handle.net/10353/d1006843.
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In this paper we study packet delay and loss rate at the University of Fort Hare network. The focus of this paper is to evaluate the information derived from a multipoint measurement of, University of Fort Hare network which will be collected for a duration of three Months during June 2011 to August 2011 at the TSC uplink and Ethernet hubs outside and inside relative to the Internet firewall host. The specific value of this data set lies in the end to end instrumentation of all devices operating at the packet level, combined with the duration of observation. We will provide measures for the normal day−to−day operation of the University of fort hare network both at off-peak and during peak hours. We expect to show the impact of delay and loss rate at the University of Fort Hare network. The data set will include a number of areas, where service quality (delay and packet loss) is extreme, moderate, good and we will examine the causes and impacts on network users.
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Galloway, Nicola. "An investigation of Japanese university students' attitudes towards English." Thesis, University of Southampton, 2011. https://eprints.soton.ac.uk/345128/.
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As a global language, English has spread to the extent that non-native speakers now outnumber native speakers. In the last few decades, a body of research literature has emerged demonstrating the decreasing global relevance of native English speakers, and calling for a re-evaluation of English Language Teaching (ELT) practices, in order to better prepare students for using English as a global lingua franca. However, students’ needs and attitudes towards English and ELT must be fully investigated before curriculum changes can be suggested. Many attitude studies conclude that students favour native varieties of English. However, such research often uses single research methods and very few relate attitude studies to ELT. Further research is required regarding students’ attitudes towards English, the factors influencing these attitudes and how they relate to ELT. Moreover, few studies have investigated these proposals in any depth or explored the impact of course instruction in the global uses of English on students’ attitudes. This thesis is an investigation of Japanese university students’ attitudes towards English and English teachers in relation to the use of English as a lingua franca (ELF). In order to widen the scope of understanding, this research employed a mixture of quantitative and qualitative measures to obtain data about the participants and their attitudes. Thus, questionnaires, interviews and focus groups were used. Following the introduction, chapter two and three provide a literature review. Chapter four outlines the methodology, and the results are presented in chapters five, six and seven. Chapter eight presents a discussion of the results and the implications of this study for teaching English are discussed in chapter nine. The findings suggest that English is seen as a language belonging to native English speakers and those students want to learn native English. However, the results highlighted that a number of factors influence students’ attitudes. The findings also demonstrated that the study of Global Englishes influenced students in a number of ways, including their motivation for learning English, attitudes towards varieties of English and attitudes towards English teachers. It encouraged them to question notions of ‘standard English’, was helpful for future ELF communication and raised their confidence as English speakers. In sum, the findings of this study provide an empirical basis for a re-evaluation of ELT and suggest that Global Englishes Language Teaching is something that should be further investigated.
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Levy, Simone Arielle. "Dangerous liaisons or critical alliances: student perceptions of community engagement at Rhodes University, South Africa." Thesis, Rhodes University, 2018. http://hdl.handle.net/10962/57411.
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Community Engagement (CE) in South Africa is an increasingly important feature of the relationship between the university and a broader community, and may aid in bridging the entrenched social divisions of this nation. This will only be possible if CE succeeds in uniting the knowledge production interests of the university and the broader community. Through CE, knowledge production and dissemination from within the university should be made more relevant and applicable because it is based on a relationship or engagement with a community. Based on the perceptions of student volunteers in a CE programme at a South African university, this thesis set out to ask whether or not students are transformed through university-community collaboration. This research examines the perceptions and motivations of student volunteers entering community partnership programmes. More importantly, it asks whether these engagements are merely a “weekend special” consisting of shallow engagements, which last only a few hours a week that provide institutional window dressing; or well-intended engagements through which students build meaningful relationships and experience learning opportunities that prepare them for real world civic participation. As this thesis focuses on the student perspective, it explores whether or not CE has an impact, both personally and educationally or academically, on the lives of individual student volunteers. The literature on CE argues that students’ participation in CE opportunities should enhance academic learning, personal growth and promote a sense of citizenship or civic responsibility. Based on the perceptions of a small group of student volunteers at one university, this thesis identifies possible successes and limitations of CE volunteering programmes in order to see if what is promoted in the literature or institutional policies is being experienced or achieved in practice at universities. I argue that students are indeed transformed through processes of CE, often in unexpected ways, and despite many difficulties. Therefore, if CE provides students with more holistic learning opportunities while attending universities for academic ends, it is important to look at in what ways this is achieved.
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Linake, Manthekeleng A. "A Case study of students' first additional language reading and response in the faculty of education at the University of Fort Hare: Eastern Cape." Thesis, University of Fort Hare, 2015. http://hdl.handle.net/10353/5851.
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Although reading ability alone cannot guarantee academic success, it is highly likely that a lack of reading can function as a key barrier to academic achievement. There are many other factors that are part of the causality. Of these, socio-economic status, teaching methods, parental involvement and lack of exposure to LoLT are probably the most important. Classroom teaching for reading instruction needs to be considered as the critical factor in preventing reading problems and must be the central focus for change. As such, teachers’ acquisition of the teaching skills necessary to bring about the development of literate language competency are critical especially in South Africa where many assumptions have been largely unquestioned about how to teach reading and writing, which languages to use and what counts as high quality practice in classrooms (Banda, 2000). The main aim of the study was to investigate principally reading with the use of English first additional language (FAL) in South African Universities. The objectives included enabling students to successfully learn reading in order to promote their’ reading to such a level that they can continue reading to learn and not learning to read. The researcher was particularly interested in exploring broader trends in reading strategies, instructions and training for students with the intention of contributing possible strategies to address the training of students for their role as literacy instructors in English as well as in multilingual education in South Africa. Methodologically, the study is premised within the interpretivist paradigm based on a qualitative research method. It is a case study design. It is a longitudinal study that covered a total of four years, the duration for a B Ed degree. The population comprises all forth year English teaching methods class and ten lecturers in the programme. The data collection tools included documents, participant observation, journal entry, assessments and focus groups. Interviews were granted to a purposively selected number of students (9) based on their academic performance over the years. There were three weak, three medium and three strong students that were interviewed. A total of 10 teachers were randomly selected from the Faculty to get their input about students’ reading. The ages of the respondents ranged from 18-60. The study concluded that students prefer to be taught in English although most see it as a barrier to learning. The findings showed that language learning can be easier if it is considered as social practice with academic purpose. The researcher recommends that there is need for a reduction of administrative duties from the lecturers to create more time for consultation. She or he also see a need for tutorials which can help to expose learners even more to interaction in EFAL.
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Mpofu, Malibongwe. "An assessment of factors influencing staff turnover at Walter Sisulu University: 2010-2012." Thesis, Nelson Mandela Metropolitan University, 2012. http://hdl.handle.net/10948/d1020629.
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Staff turnover is a human resource management aspect which occurs in any organisation. It involves the replacement of incumbents who have vacated their posts and left the organisation by the appointment of new incumbents in those posts The purpose of the study was to investigate factors influencing the high staff turnover at Walter Sisulu University and to explore strategies which could be utilized to address it. Management has a responsibility of ensuring that staff turnover remains at acceptable levels within the organisation. Causes of labour turnover and their consequences were investigated. High staff turnover could have negative consequences for an organization. It can dent the image of the institution and also have a negative impact on the productivity, especially when it involves the loss of highly skilled and productive workers. Measurement of staff turnover and models of turnover are also discussed and analysed. Job dissatisfaction as a determinant of voluntary turnover is categorically discussed as well as its components. The relationships between management, job satisfaction, performance and turnover as well as the possibility of reducing staff turnover are also explored. An empirical study was undertaken to determine individual, job, organisational and environmental factors influencing staff turnover among staff at all levels at WSU. Interviews were used in gathering data and the findings include the fact that the high staff turnover at this university is attributed to, among others, job dissatisfaction, lack of job security, lack of development and promotion opportunities. Recommendations were made to address factors that may have an impact on staff turnover at WSU as well as strategies that could be utilised to retain staff.
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Mapi, Thandeka Priscilla. "Incorporating indigenous knowledge in the teaching of isiXhosa to pharmacy students at Rhodes University." Thesis, Rhodes University, 2009. http://hdl.handle.net/10962/d1007469.
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Traditional healing is one of the most trusted methods of healing in South Africa, especially in rural areas, where health-care infrastructure is inadequate. People have depended on this method of healing since time immemorial. That belief has been strengthened by the fact that this method keeps people in touch with their ancestors. Traditional healers are trusted and believed to be the link between people and their ancestors. The Dwesa community is amongst the areas that still have strong belief in traditional healing. Traditional healers have a variety of methods of healing that they use, these methods have been trusted for people of all age groups. These methods are ukugabha, ukufutha and ukucima. Traditional healers prescribe them for both major and minor illnesses. They are believed to play a role in cleansing people from inside and outside. These methods together with other methods that are used in traditional healing are being explored in this study. This exploration is based on the fact that this information will be integrated into the teaching of isiXhosa to Pharmacy students at Rhodes University. This is an initiative to create awareness amongst health-care practitioners about traditional healing methods, so that they can caution and advise their patients about medicine taking behaviours, also to make them approach the subject in a sensitive manner. An isiXhosa course has been taught to Pharmacy students, as a pilot in 2007 and as an elective in 2008 onwards. This course deals with cultural issues in a broad manner, the issue of traditional healing specifically, and these methods of healing are outlined in the course, such that students have an understanding first of what a traditional healer is and their role in providing health-care services.
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Dear, Lou. "Colonialism, knowledge and the university." Thesis, University of Glasgow, 2017. http://theses.gla.ac.uk/30710/.
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This thesis is a study of colonialism and the university, and the relationship between knowledge, imperialism, empire and domination. It is influenced by those who have written on and lived through decolonisation, principally, Sylvia Wynter. The first chapter examines the history of the Westernised university as a Eurocentric narrative. It also considers the evolution of the discipline of the humanities as an imperial science of the human. The second chapter reflects on the effect of an imperial education on an individual’s relationship with their communities. Reading texts written during and after anti-colonial struggle, I consider how writing begins the process of communitarian ethical repair. Chapter 3 explores what it means to be included in the imperial university, and the cost of assimilation. The chapter focuses on texts from ‘outsiders’ to Oxford University who write back to an imperial centre. Chapter 4 revisits Wynter’s analysis of the Westernised institution in the context of 1968 Jamaica to reflect on the Westernised university’s internationalisation agenda. The chapter looks at the history of educational institutions in settler colonial plantations. The fifth chapter examines the evolution of the Westernised university as a site and agent of border control. It reviews the Tier 4 visa regime and Prevent legislation, examining the colonial history of the university as border control. In turning to the work of writer Leila Aboulela, the chapter explores how the creative imagination interprets the university, border control, race and emergent authoritarianism. The conclusion to this thesis is a dystopian short story. The narrative follows the journey of an international student at the University of Glasgow in 2050. Lecturers and books have been abolished. The violent collusion between university and state forces the protagonist into a choice. This thesis is intended as a sustained reflection on participation in Westernised higher education. The decision to conclude with a dilemma is a strategic one.
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Roe, Patrick. "REVIEW ARTICLE: 'The Illusion of Theocratic Christian villages-Reductions and Slavery-Concerning The Evangelization of Slaves and Catholic Origins in Eastern Africa' by Paul V. Kollman." Bulletin of Ecumenical Theology, 2007. http://digital.library.duq.edu/u?/bet,2962.
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Soha, Sandi. "An exploration of the role of a strategic internal communication system in the merging Walter Sisulu University." Thesis, Nelson Mandela Metropolitan University, 2010. http://hdl.handle.net/10948/1458.
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The merger of institutions of higher learning in South Africa has demonstrated to the study an exploration of the role of strategic internal communication system – in the merging of the Walter Sisulu University. The purpose of the study is to determine to what extent employees of the Walter Sisulu University have perceived that the internal communication system of this university has contributed towards an effectively merged organisation. The study was conducted after three historically disadvantaged institutions of higher learning merged to form one comprehensive university. The three merged institutions are: the Border Technikon, the Eastern Cape Technikon and the University of Transkei. It was foreseeable during the process of the merger, that combining three institutions could possibly result in lower staff morale and uncertainty. The study has explored the theoretical framework for understanding the role of strategic internal communication systems in an organisation. The study was approached from a systems' perspective and that of a transformational model. A survey research design was utilised for the purpose of this study – in order to assess the validity and reliability of the data. A qualitative research design was used for the purpose of this study – in order to acquire the desired outcomes of the research. Questionnaires were used and the sample was drawn from a large population of the Walter Sisulu University – from, four campuses – with the aim of allowing one to make inferences about the population as a whole. The questionnaire was structured in four main sections namely: Biographical information, internal-communication systems, tools of internal communication, and line-management communication. The findings of the study aids the understanding behind the view of internal communication systems as having contributed – or not contributed – to a successfully merged university.
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Mnwana, Sindiswa Millicent. "‘Student life’ discourse and the perception of risk for HIV infection among undergraduate nursing students, at a university, Eastern Cape Province, South Africa." Thesis, University of Fort Hare, 2014. http://hdl.handle.net/10353/d1019830.
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There is evidence that the HIV prevalence rates among South African university students remains low at 3.4 %. However, the vulnerability of young people to HIV/AIDS continues to be a serious concern as the prevalence of sexual risk behaviour among students in South African universities is reported to reach 68% in heterosexual relationships. Some analysts argue that so far little is known about the influence of the university culture (the so called “student life”) in this behaviour. The purpose of this study was to explore the perceptions of the risk for HIV infection amongst undergraduate nursing students at an institution of higher learning (university) in East London, Eastern Cape. More specifically, the study examined the ways in which the ‘student life’ discourse functions to influence students’ perceptions of the risk to HIV infection at the selected institution of higher learning. An explorative and descriptive qualitative design was used. The purposive sampling technique was used to select participants. In total, 12 one to one interviews and four focus group discussions (n=35) were conducted. An interview guide was used and a voice recorder to record interviews. Through in-depth interviews and focus group discussions, the research sought to provide insight into the perceptions of risk for HIV infection. The data were analysed using thematic analysis and the themes identified formed the basis for discussion in this study. Among the key findings, that emerged from this study was that knowledge about potential risks to HIV/AIDS did not seem to influence the general sexual behaviour of students. A majority of the participants, 90% that were interviewed individually perceived themselves to be at “little or no” risk of contracting HIV/AIDS despite the high prevalence of HIV risk indicators among them. One of the main findings was that the students’ values that they bring from home were seriously challenged by the student life when they arrived at the university. Therefore in this regard undergraduate nursing students should be equipped by the university with aspects of sexual behaviour such as sexual negotiation and sexual decision making. This would equip them with the necessary skills to resist peer pressure.
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Johnson, Pamela. "Control, compliance and conformity at the University of Fort Hare 1916 - 2000: a Gramscian approach." Thesis, Rhodes University, 2014. http://hdl.handle.net/10962/d1013126.
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Arising from Marxist theory, critical theory investigates the mechanisms that enable continued domination in capitalist society, with a view to revealing the real, but obscured, nature of social relations and enabling these to be challenged by subjugated classes. Within the broad spectrum of Marxist theory, social relations of domination and subordination are assigned according to the relationship of social classes to economic production. However, the neo-Marxist perspective developed by Antonio Gramsci locates relations of power within the broader context of the political economy. In doing so, the role of the State in a capitalist society assumes greater significance than that of maintaining and securing social relations on behalf of the dominant class through coercion and force. Instead, the State embarks on a range of activities in the attempted “exercise of hegemony”, or the cultivation of general acceptance by all social classes of existing social relations and conditions. Gramsci refers to this desired outcome as “consent”, the product of the successful exercise of hegemony, a political function which is thus crucial to the accumulation of capital. When unsuccessful, dissent cannot be contained by the State, and the extent to which contestation constitutes a threat is revealed by recourse to coercion. The manner in which relations of power are cemented through the exercise of hegemony lies at the core of this thesis. It investigates the relationship between the State and the administrators of an institution within civil society, the University of Fort Hare, as well as the responses to the activities of the State and University Administration within the University itself, over an extended period of time between 1916 and 2000. This period is divided into three specific time frames, according to changes in the expression of the South African State. In general, it is seen that conformity characterises the relationship between the State and the University Administration, underscoring the success of the State in fostering the role of education in the reproduction of social relations and values and in eliciting conformity. The nature of conformity is seen to vary according to different expressions of the State and changes in social relations, which are in turn informed by the overarching political economy and events taking place within society and the University of Fort Hare. Manifestations of consent and dissent, as responses to the attempted exercise of hegemony, are presented in the three periods corresponding to different expressions of the State. Four reasons for conformity, as presented by Gramscian scholar Joseph V Femia (1981), are utilised in order to explain and illustrate the nature of control and compliance at the University of Fort Hare between 1916 and 2000.
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Kagoro, Kisemiire Christine. "Evaluation of the development and use of the institutional repository by staff and students at the University of Fort Hare in Eastern Cape, South Africa." Thesis, University of Fort Hare, 2018. http://hdl.handle.net/10353/6292.
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This study sought to evaluate the development and use of Institutional Repository by staff and students at the University of Fort Hare (UFH) in Eastern Cape, South Africa. In this study, staff comprised of academic staff (lecturers) and library staff. The aim of this study was to investigate the development and use of Institutional Repository at UFH. To achieve the objectives, both qualitative and quantitative research methodologies were employed. Data was collected through questionnaires and face-to-face interviews. Purposive sampling technique was used to select the participants of the study. Qualitative data was analysed thematically while, quantitative data was analysed statically by help of SPSS software. The results showed that: library staff and management are aware and provide support for the development and use of the Institutional Repository at the UFH; awareness level of IR among lecturers and students is still low; the infrastructure available for the use of IR is not well developed; and lastly, library users which consist of students and academic staff face various barriers in the use and support of IR development. The study recommended for dynamic training, and marketing of IR through seminars and workshops should be started by expert affiliations and universities administration to advance the idea of IR among the University community. Low levels of awareness of the university repository, funding and shortage of library staff remains an issue and could be addressed by further investigating the effectiveness of different communication channels. It is pertinent that the findings of this study would be useful in various tertiary’s institutions of higher learning across the globe in order to embark on IR.
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Hoho, Veliswa Nomfundu. "The sense of coherence and resilience of HIV-positive students in the support group of a university in the Eastern Cape." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/96048.
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Thesis (MPhil)--Stellenbosch University, 2014.ENGLISH ABSTRACT: Most research in South Africa with regard to HIV/AIDS focuses on the HIV counseling and testing of university students while little attention has been paid to how HIV-positive students cope in the support groups within the institutions of higher learning. The study aimed at determining and describing the sense of coherence and the resilience of HIVpositive students in a university in the Eastern Cape Province and exploring the differences between the demographics, using the subscale of the sense of coherence (SOC-29) and the resilience assessment questionnaire (RAQ). The students who were registered with the university were chosen as participants by means of non-probability purposive sampling technique. The sample consisted of 40 students (Males = 10; Females = 30). A t-test analysis revealed statistically significant differences between demographics (language) and comprehensibility subscale of the sense of coherence (SOC). Furthermore, statistically significant differences between languages, interaction and problem-solving scales of RAQ were noted. The Cronbach‟s Alpha for SOC and RAQ yielded 0.74 and 0.94 respectively in this study. The results show that the participants were coping fairly well with a chronic disease like HIV/AIDS and that their resilience was also average. The main recommendation is that the university should increase HIV/AIDS coping be done on a larger scale in an institution that has different race groups.
AFRIKAANSE OPSOMMING: Die meeste navorsing oor MIV/Vigs in Suid-Afrika fokus op MIV-voorligting en toetsing. Baie min aandag word egter gegee aan die mate waartoe MIV-positiewe student waarde vind binne die ondersteuningsgroepe wat binne Suid-Afrikaaanse Universiteite bestaan. Hierdie navorsingsprojek poog om 'n beskrywing te gee van twee konstrukte naamlik “sense of coherence” en “resilience” en te beskryf hoe dit manifesteer binne 'n groep MIVpositiewe studente aan 'n Universiteit in die Oos-Kaap. 'n Steekproef van 40 student ( 20 manlik en 20 vroulik) is vir die studie gebruik en die SOC-29 en Rao vraelyste is by hulle geadministreer ten einde onderskeidelik “sense of coherence” en “resilience” te meet. Die t-toets is in die analise van data gebruik . Resultate toon aan dat deelnemers oor die algemeen goed vaar in hulle die hantering van kroniese siektes soos MIV/Vigs en dat hulle vermoë om hulle lewe te normaliseer ( resilience) redelik goed is. Die aanbeveling wat uit die studie gemaak word is dat universiteite MIV/Vigs hanteringsprogramme moet verbeter en dat daar gepoog moet word on beter ondersteuningsmeganismes vir studente met MIV/Vigs daar te stel.
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Al, Fozan Ibrahim Mohammed A. "An investigation of the strategies that Saudi university students use when writing in English and the linguistic challenges they encounter : a comparative and correlational study." Thesis, University of Birmingham, 2018. http://etheses.bham.ac.uk//id/eprint/8224/.
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This study investigates the writing strategies that Saudi university students utilise and the linguistic challenges they encounter during the process of writing in English. The study also compares the writing behaviour of two groups of writers: skilled vs. less skilled and male vs. female writers. Further, the possible inter-relationships between the main writing strategies and major linguistic challenges are explored. Data was collected using a writing proficiency test, think-aloud protocols (TAPs), observation, written compositions and stimulated recalls. The main sample consisted of 28 participants (14 skilled vs. 14 unskilled writers, 18 male vs. 10 female writers). Data analysis reveals that the writers frequently use ten writing strategies and encounter ten linguistic challenges. Some of the strategies are used more frequently by the skilled writers while others are more common among the unskilled ones. Similarly, male writers generally utilise fewer writing strategies than their female peers. While no significant differences are found between male and female writers in any one type of error, unskilled writers were found to make a larger number of errors in each category compared to the skilled writers. The study concludes with implications and recommendations for English writing pedagogy and research.
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Abtew, Asmamaw Alemu, Jürgen Pretzsch, Laura Secco, and Tarig Elshikh Mohamod. "Contribution of Small-Scale Gum and Resin Commercialization to Local Livelihood and Rural Economic Development in the Drylands of Eastern Africa." Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2014. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-148228.
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This paper examines the extent to which the economic gains derived from gum and resin commercialization impact rural livelihood improvement under different resource management regimes in the drylands of Ethiopia and Sudan. Primary data were collected through semi-structured interviews with 240 randomly selected small-scale producers in four regions with gradients of resource management regimes. The survey was supplemented by secondary data, group discussions and key informant interviews. In the four regions, gum and resin income contributes to 14%–23% of the small-scale producers’ household income. Absolute income was positively correlated with resource management regime and commercialization level. It was higher from cultivated resources on private lands, followed by regulated access to wild resources. In open-access resources, the producers’ income was the lowest, although accessed by the poor and women. However, dependence on gum and resin was higher in open-access resource areas. Households’ socioeconomic characteristics, resource access, production and marketing variables determining income from gum and resin were identified and their variation across the cases is discussed. Overall, gum and resin commercialization in the study areas play a potential poverty alleviation role as a source of regular income, a safety net, and a means of helping producers move out of poverty.
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Gwele, Xolani. "Explorative study on the efficacy of the Total Quality Management System as a performance enhancement instrument: the case of Walter Sisulu University (Eastern Cape Province, Republic of South Africa)." Thesis, University of Fort Hare, 2013. http://hdl.handle.net/10353/d1013544.
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With the advent of a democratic South Africa in 1994, national public administration has effected reforms to improve government performance and service delivery. The importance of education for the development of excellence, expertise and knowledge leading to overall development in economy cannot be undermined. This has necessitated a sound strategy for the development of higher education in South Africa. Establishing leadership in this country is possible only when there is a developed system of higher education in which efficiency remains the sole criteria to evaluate performance. Higher education institutions are faced with an increasing number of complex challenges including implementing and maintaining a quality management system. This study seeks to explore the efficacy of total quality management as the performance enhancement instrument at Walter Sisulu University, in the Eastern Cape Province – South Africa. Relevant literature regarding quality, quality assurance, total quality management and performance management has been reviewed in order to establish and test if this study is researchable. Interviews with students have been conducted in order understand a sense of student perception towards quality assurance in the university. Observations and Staff questionnaires have been used to collect more data on total quality management and performance management system. The data collected is analysed and interpreted in chapter four and chapter five provides for findings and recommendations in concluding this study.
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Maphakisa, Motaboli David. "Effectiveness of ABSA business bank's customer relationship management practices in maintaining loyalty among customers in the Eastern Cape province." Thesis, Bloemfontein: Central University of Technology, Free State, 2014. http://hdl.handle.net/11462/273.
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Thesis (M. Tech. (Business Administration )) - Central University of Technology, Free State,Traditionally, commercial banking in South Africa has been dominated by the big four namely Amalgamated Banks of South Africa (ABSA), First National Bank (FNB), Nedbank, and Standard Bank. Although still dominated by the big four, other smaller banks such as Capitec and African Bank have made inroads into retail banking. This situation arose due to liberalization of the financial services sector since democratisation in South Africa in 1994 which has paved the way for proliferation of the banking industry. This has in turn led to intense competition among banks for customers. Banks in South Africa therefore have the uphill task of retaining their existing customers whilst acquiring newer ones. As a result, South African banks are being compelled to become more customer focused/ oriented. Meanwhile, a key component of most initiatives to become more customer-oriented is the successful implementation of customer relationship management (CRM). A compelling view of CRM is that organisations generate a great deal of data about customers that they can use to build customer profiles in order to serve them better. South African banks therefore need to adopt and implement innovative CRM strategies to maintain a competitive edge in the marketplace. Most banks have a section that only deals with business clients. This is referred to in banking parlance as Business Banking. One of the critical elements of Business Banking is the high level of relationship banking – a service designed to meet the financial needs of clients through the development of a long-term relationship. This type of service delivery is unique and expensive compared to the traditional retail bank delivery system. As a result, the bank must be in position to monitor the profitability of each relationship to ensure that the right clients are serviced in the right way and are meeting the required value proposition. Therefore, if the South African banks in general need to adopt and implement effective CRM strategies, then the need is even greater for the Business Banking section in order to survive in the marketplace. Absa Business bank went through an operating model change in 2011 which necessitated some structural changes including changes in its CRM practices. Mindful of the value of retaining existing customers and attracting new ones, Absa would want to know whether its current CRM practices are effective in ensuring that customers become more loyal to Absa business bank. In general terms, this study investigated the concept of CRM and its influence on customer loyalty and retention. Specifically, the study investigated Absa Business Bank’s CRM practices in relation to customer loyalty and retention using primary data from employees, management, and customers from the Eastern Cape Region in South Africa. The results of the study are very revealing. Among others, the study shows that bank staff commitment to offering excellent service; building trust with customers; communicating with customers in a timely manner; and proactive conflict handling are important for bank image, customer word-of-mouth behaviour towards the bank and these ultimately influence bank customer retention and loyalty. On the basis of evidence from the study it is safe to conclude that customer loyalty can be attributed to CRM and more specifically those aimed at building trust, demonstrating commitment to service, communicating with customers in a timely, reliable and proactive fashion, and handling conflict efficiently. This report contains the major findings of the study alongside recommendations for practice and further research.
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Magula, Nokuzola Princess. "Exploring the influence of spirituality on students' well-being." Thesis, Rhodes University, 2013. http://hdl.handle.net/10962/d1002083.
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This study was aimed at exploring the impact of spirituality on the well-being of students at Rhodes University in South Africa. The study was conducted within a qualitative research paradigm deploying an interpretive phenomenological analysis strategy for data analysis. The study involved a sample of four female Honours students who were all active Christians. The selected students were interviewed to elicit their experiences of spirituality and how this related to their everyday lives. The study used semi-structured interviews in order to get as much information as possible from the small sample of research participants. Data generated in this study was processed, presented and interpreted inductively and hermeneutically in order to identify emerging superordinate themes. This study found that spirituality was experienced as having a positive impact on well-being by all the four students. The study revealed that belief and faith in God amongst the students resulted in enhanced and positive experiences of hope, optimism and compassion which provided the students with a deeper sense of meaning of life and a source of direction in difficult times. The study further showed that participants experienced spirituality as a regulatory mechanism shaping their lifestyles and behaviours. Participants viewed their spirituality and religiosity as a source of social support helping them to cope with distressful situations. The findings of this study are consistent with the findings of previous studies done in the field of psychology and spirituality. The fact that this study has shown that spirituality and religion has a positive impact on student’s well-being may mean that University administrators and psychologists may find the study interesting and valuable
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Dalvit, Lorenzo. "Attitudes of isiXhosa-speaking students at the University of Fort Hare towards the use of isiXhosa as a language of learning and teaching (LOLT)." Thesis, Rhodes University, 2004. http://eprints.ru.ac.za/16/.
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Mosengo, Blaise Mfruntshu. "A Phenomenological Study of Academic Leaders at the Marianist University in the Democratic Republic of Congo." University of Dayton / OhioLINK, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=dayton1555362691197213.
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Kimani, Hannah Njeri. "Information literacy skills among incoming first-year undergraduate students at the Catholic University of Eastern Africa in Kenya." 2014. http://hdl.handle.net/10500/14461.
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Information literacy skills among university students have become a necessity rather than the norm. With the increase of information resources, the need for information skills among university students is important for their continued access to, and retrieval of, information. The purpose of this research was to investigate information literacy skills and competencies among incoming first-year undergraduate students in institutions of higher learning in Kenya, with special reference to the Catholic University of Eastern Africa. The objectives of the study were; to identify the types and formats of resources that incoming undergraduate students are aware of, to determine whether the incoming undergraduates are aware of search strategies for both print and electronic/online resources, to determine whether incoming undergraduate students possess basic information technology skills, to find out whether incoming undergraduate students know information retrieval tools and their use, and to determine whether incoming students are aware of intellectual property and copyrighted materials and their ethical use. The study adopted a quantitative approach and used the case study research method. The study targeted first year incoming undergraduate students at the Catholic University of Eastern Africa for the academic year 2013/2014. 137 incoming undergraduate students participated in the study. Data was collected by using self-administered questionnaires. Quantitative data was coded and analysed by using Statistical Package for Social Science (SPSS). Qualitative data generated form open-ended questions was presented in narrative form under respective subheadings. The finding of the study observed that: (a) Incoming first-year students have limited knowledge of strategies used to search for information. (b) The incoming first-year undergraduate students at the Catholic university of Eastern Africa do possess computer skills in applications such as the use of the internet and its applications (e.g. social networking sites and the World Wide Web) as well as the word-processing applications such as (Microsoft Office and Microsoft Word) and statistical applications such as SPSS. (c) Majority of incoming undergraduate university students are not familiar with the various retrieval tools and their applications. (d) The incoming first-year undergraduate students are familiar with both electronic and printed information resources. (e) A significant number of students were not aware what constitutes primary resources and secondary sources. (f) Incoming first-year undergraduate students exhibited little knowledge of issues relating to intellectual property rights and copyright. Several recommendations have been made based on the findings of the study. One of the recommendations is that the university library mandated with offering information literacy instruction to incoming students should adopt several incentives aimed at encouraging the students to attend library orientation. Another recommendation is to integrate the information literacy training with the normal university curriculum to become a credit-earning course for all incoming students. The university library should also carry out a needs assessment on information literacy training to help determine the existing gaps in the current information literacy programme. The programme should also be tailored to help in emerging issues such electronic plagiarism of information resources. The study further recommends a longitudinal study to determine whether students joining the university are able to gain information literacy skills over a period of time.Information Science
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Kizito, Joseph Mary. "Mission and HIV/AIDS prevention in Sterkspruit Parish, Eastern Cape: new insights from an evaluation and a critique of Education for Life Programme (EFLP), of the Roman Catholic Church." Thesis, 2019. http://hdl.handle.net/10500/27347.
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Bibliography: pages 360-378In this study, the researcher investigates an HIV and AIDS prevention programme known as Education for Life (EFLP) run by the Roman Catholic Church (RCC). The programme seeks to encourage behaviour changes as a viable approach for the prevention of HIV and AIDS through education. EFLP is faith-based and run by the RCC as one of the programmes in RCC pastoral mission activities to mitigating the HIV and AIDS epidemic. EFLP aims at preventing HIV and AIDs through creating awareness of human values in the context of the gospel, facts about HIV and AIDs and promoting behaviour change, particularly among the youth. The programme is youth-led, peer-driven and peer support based. The researcher examines EFLP in Sterkspruit Parish from 2003 to 2013 to assess whether EFLP was effective in bringing about preventative sexual behaviour, as a result of participants in the programme changing attitudes and values and acquiring life skills. RCC and many Christian churches promote behavioural intervention abstinence, fidelity within marriage, counselling and delaying sexual debut and partner reduction. Behavioural change programmes have, however, not been without controversies. A qualitative research method was followed to investigate the impact of EFLP. Data were obtained and tape-recorded during one-on-one interviews of 25 youth participants. The researcher employed the theory of reasoned action to examine the data. Analysis of data revealed that the mission of the church could be achieved through social transformation in the lives of the youth, especially behavioural change concerning HIV and AIDS. It also showed that a single preventative approach should not be taken to the exclusion of others in the prevention of HIV and AIDs. The study recommends combining different approaches, including promoting behavioural change
Christian Spirituality, Church History and Missiology
Ph. D. (Missiology)
40
Ludidi, Yolisa Yolande. "Evaluating the effect of academic literacy intervention programme on the SATAP English scores of first year students at a university in the Eastern Cape Province, South Africa." Diss., 2015. http://hdl.handle.net/10500/19031.
Full textAbstract:
The effect of the academic literacy intervention programme on the SATAP English scores was evaluated. This study begins as a longitudinal study in the Faculty of Science, Engineering and Technology (FSET). 120 subjects from the Electrical, Civil, Building and Mechanical departments in the FSET were randomly selected to serve as an experimental group. The research design employed a quantitative methodology. Data was collected using the Standardised Assessment Tests for Access and Placement (SATAP) English Test. The test was administered to the experimental group as a pre- test and post-test measure at the beginning of the year and at the end of the year. The SPSS statistical programme with frequency tables and graphs was utilised to analyse the data obtained. The results indicated that the difference between the pre-test scores and the post-test scores was statistically significant. The post-test scores were significantly higher than the pre-test ones. It was concluded that the academic literacy intervention programme was effective in increasing the SATAP scores and therefore addressed some of the language needs of students.Language Education Arts and Culture
M. Ed. (Adult Education)
41
Ceza, Nomnqophiso Prudencia. "Challenges faced by staff members in information and communication training at a public university in the Eastern Cape." Diss., 2012. http://hdl.handle.net/10500/8833.
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The introduction of e-learning in teaching and learning has necessitated the training of staff members in Information and Communication Technology (ICT). This study focuses on the challenges that staff members, who are the facilitators of learning, experience when undergoing training in ICT. The research design employed a qualitative methodology which involved focus groups from a public university. Data was collected from the participants through semi-structured interviews. The findings indicate that the challenges that staff members experienced during ICT training are related to a lack of computer competence, lack of time, an information overload, the non-involvement of staff in the planning of their training, facilitation limitations, lack of technical support and institutional challenges that involve infrastructure. The study further revealed that the principles of adult learning play a reciprocal role in the staff’s professional developmental challenges. In view of these findings, this study offers recommendations for improving the ICT training of staff members.Educational Studies
M. Ed. (Adult Education)
42
Wustenberg, Michael. "The big things bowed : the community ministry of Catholic funeral leaders in a rural South African context." Thesis, 2001. http://hdl.handle.net/10500/16502.
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Funeral leaders share the ministry of comfort with others. They make a specific religious contribution towards restoring life or decontaminating from death, which affects the faith and hope of the bereaved. Their ministry responds to a need of the bereaved by
affirming community in the face of death. It is based on spirituality and grounded in the biblical and apostolic tradition; it is carried out in a catholic contextualisation. The leaders' insertion into both the cultural background and the religious realm encourages
contextualisation. Their verbal proclamation is done in various ways and is linked to ritual. It reflects the three dimensions of the model employed in pastoral theology by taking life seriously, interpreting it in the light of faith, and leading a celebration that opens up the future of the participants. The leaders' proclamation is sincere when they link cultural family-procedures and church rituals in a parallel way. Sincerity suffers when community leaders, used to provide a comprehensive service, cannot preside over the promised celebration of the Eucharist, which could be the culmination of the rite of passage. Their ministry remains incomplete because of factors beyond their
control. It nevertheless contributes to justice in many ways, in particular by deploying local people. While the ministry is carried out independently, it depends on collaboration with the pastoral staff, in particular the priests. They safeguard the quality of ministry by
formation and through supervision. The collaborative formation contributes to the cultural insertion of the local and expatriate staff and enhances their competence. This collaborative ministry serves the bereaved, the community of faith, and theology. It allows the development of a contextualised liturgy, and a local theology. It is a step forward on the road towards a genuine form of community ministry in this particular African context. It corresponds with contemporary secular approaches towards leadership and management. African approaches emphasise the need for
contextualised management forms. They assume the compatibility of different practices employed in different contexts. The comprehensively grounded ministry seems to contribute to the avoidance or overcoming of some of the grave shortcomings of
ministry as provided in the past.Christian Spirituality, Church History and Missiology
D.Th. (Missiology)
43
Kibuuka, Hudson Eddie. "Mission statement and management of private tertiary religious institutions in Eastern and Southern Africa." 1998. http://hdl.handle.net/10500/17085.
Full textAbstract:
The region of Eastern and Southern Africa has recently experienced an unprecedented
development of private tertiary institutions. Most of these institutions are established by
religious organisations which, since the inception of education, have been involved in
operating educational institutions of lower levels. Although referred to as private
institutions, which by definition would imply funding other than the government sources,
these private institutions find themselves, at times requesting the government to fund
their development as well as their operations.
This study sought to investigate if these private religious institutions have unique raison
d'etre expressed in the form of mission statements. The study also investigated the nature
of their management and the management structures in practice.
The literature reviewed indicated that private religious institutions have a unique mission
based on their basic concept of education and their world view. They seek to pursue and
inculcate specific values. Operating in a competitive environment, however, in which
their competitors do receive funding from the government makes the private institutions
vulnerable to hardships.
The study was conducted using qualitative research approach in three countries, namely
Kenya, Uganda and Zimbabwe; involving all degree granting recognised private
religious institutions in the sample and focussing on the management. The respondents
were chosen by elite purposive and snowball sampling. The main data collection method
was the interview. However, document analysis, observations, and a questionnaire were
also used.
The findings from the data indicate that private religious institutions have unique
missions although they are, at times, not expressed in the form of mission statements. As
a result some of the stakeholders, including those involved in management, don't get to
know what their institutions' missions are.
The study concludes by emphasising the development of clear mission statements
involving the stakeholders in the process and having the mission statements widely
disseminated. It is also recommended that training in management is important for the
managers of the institutions at the various levels. A model of management is proposed
for streamlining the management of the institutions considering the requirements of the
national governments as well as those of the religious proprietors.Educational Studies
D. Ed. (Educational Management)
44
Daya, Raseela. "Digital literacy : an investigation into perceived competencies of open distance learning students in the Eastern Cape Province in South Africa." Diss., 2020. http://hdl.handle.net/10500/26914.
Full textAbstract:
The aim of this study was to investigate and describe the perceived digital literacy competencies of Unisa Open Distance Learning students in the Eastern Cape province of South Africa. The association between the socio-demographic variables of the students and their perceived digital literacy competencies was statistically tested. The study examined whether there is a statistically significant relationship between the independent variables: attitudes towards digital technology for academic purposes, usage of the Learner Management System and attendance at regional digital literacy workshops, and the dependent variable, perceived digital literacy competencies. A quantitative, non-experimental, cross-sectional survey design was adopted using a census sampling method.
The study concluded that the majority of students have high self-perceived digital literacy competencies. Statistically significant positive relationships were found between attitude towards digital technology for educational purposes, usage of the Learner Management System and attendance at regional digital literacy workshops and perceived digital literacy competencies.Educational Management and Leadership
M. Ed. (Education Management)