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Relevant bibliographies by topics / Cell phone services industry – Ghana

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Journal articles

Academic literature on the topic 'Cell phone services industry – Ghana'

Author: Grafiati

Published: 4 June 2021

Last updated: 8 February 2022

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Journal articles on the topic "Cell phone services industry – Ghana"

1

Roberts-Lombard, Mornay, Lebogang Makola, Tholakele Nkosi, and Sizakele Mabhena. "Loyalty intentions as an outcome of customer delight in a services environment - a South African perspective." African Journal of Business and Economic Research 15, no. 4 (2020): 71–96. http://dx.doi.org/10.31920/1750-4562/2020/v15n4a4.

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The study explores the delight phenomenon by investigating customer delight, its antecedents and its postcedents in the cell phone industry of South Africa. Data was collected from 450 customers of cell phone companies who considered themselves satisfied overall with their cellular service provider. This study extends the model proposed by Roberts-Lombard and Petzer (2018) and attempts to substantiate their findings in South Africa through applying the extended model in a parallel industry context. The results indicate that perceived employee service delivery skills and perceived value are imp

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Owusu Kwateng, Kwame, Kenneth Afo Osei Atiemo, and Charity Appiah. "Acceptance and use of mobile banking: an application of UTAUT2." Journal of Enterprise Information Management 32, no. 1 (2019): 118–51. http://dx.doi.org/10.1108/jeim-03-2018-0055.

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PurposeMobile banking (m-banking) can be defined as a service offered by a bank or any other financial institution that allows the customers of such establishments to carry out a variety of banking operations via a mobile device, such as a mobile phone, tablet or personal digital assistant. The purpose of this paper is to examine factors that influence customers to adopt and subsequently use m-banking services in Ghana using the unified theory of acceptance and use of technology 2 (UTAUT2) model with age, educational level, user experience and gender as moderators.Design/methodology/approachUs

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3

Junaid-ul-haq, Junaid-ul-haq, and Rao Umer Nasir . "How Customer Loyalty Model Be Operative? A study of Cellular Phone Service Providers in Pakistan." Information Management and Business Review 5, no. 5 (2013): 245–56. http://dx.doi.org/10.22610/imbr.v5i5.1049.

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The idea of this study is raised because of tough competition in cell phone industry of Pakistan. In this scenario, every organization after retaining customer tries to make him/her loyal. The loyalty, which has rigorously investigated, empirically tested with different combination of variables, which collectively help in making the customer loyal. Data were collected through 508 questionnaires. Respondents were pre-paid cell phone customers. Data was analyzed via factor loading and reliability of variables. Structural Equation Modeling (SEM) technique was used for the testing of hypotheses. L

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Huda, SSM Sadrul, and Md Gazi Salah Uddin . "Privacy and Security Issues of Mobile Phone-The Case of Dhaka City, Bangladesh." Journal of Social and Development Sciences 2, no. 1 (2011): 14–21. http://dx.doi.org/10.22610/jsds.v2i1.648.

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The forecasted number of mobile phone users will be around 70 million at the end of 2011. This statement makes everybody remind the quick emergence of cell phone and shows the strong and fastest growth in mobile phone industry which also reminds the importance of mobile phone retailers. No doubt, that mobile phone services are an important contributor to the cash-strapped nation's economy. When this industry is booming out, the safety and security issue related to the use of mobile phone has come up with a great concern. The development of mobile technology has positioned privacy and security

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Kaur, Harsandaldeep, and Harmeen Soch. "Validating Antecedents of Customer Loyalty for Indian Cell Phone Users." Vikalpa: The Journal for Decision Makers 37, no. 4 (2012): 47–62. http://dx.doi.org/10.1177/0256090920120404.

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The Indian telecom industry is one of the fastest growing in the world and second largest mobile market globally. The Indian cell phone market is characterized by a large subscriber base (545 million connections as on May, 2010, expected to reach 876.6 million in 2013), low average revenue per user (INR 209 as on March 2009) and high churn rates (53.2% in 2009, and is expected to increase to 59.6% in 2013). The Indian consumers are enjoying a wide range of services along with the world�s lowest local call rates. The mobile phone operators in India are faced with the challenge of reducing custo

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Malott, Ricky, Noah Jackson, William Strome, Joe Bisson, and Nola Agha. "Experience, LLC: Filling the Best Seats in the House." Case Studies in Sport Management 4, no. 1 (2015): 138–46. http://dx.doi.org/10.1123/cssm.2015-0028.

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Experience, LLC is a start-up company that sells in-game seat upgrades during live sporting events using text messaging and cell phone apps. From a user standpoint, a small upgrade fee results in better seats and a better game experience. From a venue or team standpoint, Experience fills unused inventory resulting in increased revenues and more satisfied fans with higher repurchase intentions. Experience is looking to expand its services beyond single-game upgrades to a full-season ticket that is based on filling open, but previously sold, inventory. This case illustrates the forces at play in

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7

Mukherjee, Rahul. "Jio sparks Disruption 2.0: infrastructural imaginaries and platform ecosystems in ‘Digital India’." Media, Culture & Society 41, no. 2 (2018): 175–95. http://dx.doi.org/10.1177/0163443718818383.

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In recent years, Reliance Jio’s offer of 4G services, guaranteeing free voice calls and ‘unlimited’ data streaming, lead to disruption in the Indian telecom market with other cellular operators losing their revenue and customer base. To comprehensively analyze this churn in the Indian telecom industry and its impact on mobile phone customers, the article argues for observing the entanglement of infrastructural and platform-related discourses at three levels of operation: Jio’s strategies to capture the Indian telecom market and the responses by the leading incumbent service provider (Airtel),

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Barberia, Lorena G., Luiz G. R. Cantarelli, Maria Leticia Claro de Faria Oliveira, Natália de Paula Moreira, and Isabel Seelaender Costa Rosa. "The effect of state-level social distancing policy stringency on mobility in the states of Brazil." Revista de Administração Pública 55, no. 1 (2021): 27–49. http://dx.doi.org/10.1590/0034-761220200549.

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Abstract In Brazil, sub-national governments have played a particularly important role as the key actors implementing non-pharmaceutical interventions to halt the spread of COVID-19. Building on the methodology proposed by the Oxford COVID-19 Government Response Tracker (OxCGRT), we coded the stringency levels of state-level school, commerce, services, industry, public gathering, and private event closure policies and describe these actions’ duration at the state-level in Brazil from early February to mid-May 2020. Our results suggest significant heterogeneity across Brazil and across weeks in

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Bryzek, Janusz. "MEMS Tornado to Challenge Next Generation Packaging." Additional Conferences (Device Packaging, HiTEC, HiTEN, and CICMT) 2012, DPC (2012): 000417–56. http://dx.doi.org/10.4071/2012dpc-keynote_mems_fairchildsemi.

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In the last decade multiple MEMS devices entered Tornado (avalanche sales growth), adopting along the way the IC packaging technologies with a “twist”. Consumer applications for MEMS devices exploded, with sensor shipments increasing from 10M units in 2007 to over 2B units in 2011. This explosion resulted from Steve Jobs vision converting a cell phone into a powerful computer. Computing power enabled creative user interfaces, such as touch sensitive screens and auto landscape-portrait rotation, opening a Tornado for MEMS. As more complex MEMS devices are finding its way to cell phones, they wi

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Taludhar, Anij. "Influencing Factors for the Acceptance of 3G Mobile Service in Kathmandu Valley." Journal of Business and Social Sciences Research 1, no. 2 (2018): 135. http://dx.doi.org/10.3126/jbssr.v1i2.20921.

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<p>The mobile industry in recent years has been growing at a speedy pace where the use of cell phone is no longer limited to conventional usage like the voice communication, but has enriched the customer experiences with mobile internet services and other value added services. Along with the growing mobile industry, technology behind it is also changing accordingly. However, the user acceptance of technology depends on various factors that lead to either user acceptance or rejection. This study thus aims to identify the major determining factors that influence the user to use the 3G mobi

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