Academic literature on the topic 'Cellular telephone services industry – Singapore'

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Journal articles on the topic "Cellular telephone services industry – Singapore"

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Shukla, Archana, and R. Srinivasan. "Six Sigma Implementation at Bharti Infotel." Asian Case Research Journal 11, no. 02 (December 2007): 367–84. http://dx.doi.org/10.1142/s0218927507000953.

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Bharti Airtel Limited was a leading private sector provider of telecommunication services in India, with a customer base of 8.73 million as of July 2004. The company had two branch companies — Bharti Infotel (that dealt with fixed line, long distance, and enterprise services) and Bharti Cellular (that dealt with mobile telephone services). This case is about the six sigma implementation at Bharti Infotel. The case briefly discusses the business imperatives in the fast changing Indian telecommunications industry. The industry was a monopoly for over half a century after independence and had rec
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Hong, Pham Thi Thanh, and Tran Van Hai. "Customer Satisfaction in Mobile Service Quality: Evidence from Hanoi and Ho Chi Minh City’s Officers." VNU Journal of Science: Economics and Business 34, no. 5E (December 27, 2018). http://dx.doi.org/10.25073/2588-1108/vnueab.4182.

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This study explores the factors influencing the quality of telecommunication services in Hanoi and Ho Chi Minh City. By conducting an online survey of 413 office workers, the results indicate that among the five components of the perceived quality of telecommunications services, reliability, assurance, and empathy are Key factors affecting consumer satisfaction in Hanoi and Ho Chi Minh City. The findings of this research help mobile service providers to understand how consumers perceive the quality of mobile services. Thus, mobile service providers would effectively design marketing strategy t
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Dissertations / Theses on the topic "Cellular telephone services industry – Singapore"

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Fong, Sharon Mei Chan. "Examining re-patronising intentions formation : the intention-as-wants model." University of Western Australia. Graduate School of Management, 2008. http://theses.library.uwa.edu.au/adt-WU2008.0020.

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Competition in the mobile services industry is intense, with players in the industry offering generally similar subscription plans. Opportunities are few for differentiating one service provider from another. In the light of prior research suggesting value is multi-dimensional, the present study, which examines how these dimensions impact customer satisfaction and repurchase intentions, provides differentiation opportunities for mobile service providers through focusing on value dimensions that are important to customers. Of six perceived value dimensions examined in the present research, valu
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Ouersoontornwatana, Ajana. "Nokia's marketing stategies of mobile phones in Thailand and Hong Kong." CSUSB ScholarWorks, 2002. https://scholarworks.lib.csusb.edu/etd-project/2208.

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In recent years, the mobile phone has been used as a tool to conduct business in many areas. The insufficient number of fixed wireless services has created an opportunity for the entry of mobile phone systems into the market to provide telecommunication sevice in Thailand and Hong Kong. Mobile phone use has been growing dramatically during the past ten years as a result of the high rate of economic growth.
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Sung, Che-ming. "A network approach to the study of the next generation in the mobile telephone market /." Hong Kong : University of Hong Kong, 1995. http://sunzi.lib.hku.hk/hkuto/record.jsp?B1470898X.

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Park, Dong Un. "Latecomer firms and pursuit of a dual frontier : the case of Korean handset manufacturers." Thesis, University of Sussex, 2016. http://sro.sussex.ac.uk/id/eprint/65094/.

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The subject of this thesis is a group of emergent leading firms in developing countries pursuing a ‘dual frontier', achieving technology supremacy and establishing market autonomy, and entering a newly emerging market in the context of the latter half of the 20th century. Whilst the previous literature on catching-up and transition generally centres on the area of technological development of latecomer firms, this thesis extends the scope of analysis to a broader issue of technological development and marketing strategies of latecomer firms in transition. The thesis builds upon two different s
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Van, Heerden Johan H. "Detecting fraud in cellular telephone networks." Thesis, Stellenbosch : Stellenbosch University, 2005. http://hdl.handle.net/10019.1/50314.

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Thesis (MSc)--University of Stellenbosch, 2005.<br>ENGLISH ABSTRACT: Cellular network operators globally loose between 3% and 5% of their annual revenue to telecommunications fraud. Hence it is of great importance that fraud management systems are implemented to detect, alarm, and shut down fraud within minutes, minimising revenue loss. Modern proprietary fraud management systems employ (i) classification methods, most often artificial neural networks learning from classified call data records to classify new call data records as fraudulent or legitimate, (ii) statistical methods building
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Ho, Ming-Ju. "System deployment and capacity enhancing techniques for mobile radio." Diss., Georgia Institute of Technology, 1996. http://hdl.handle.net/1853/14816.

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So, Hong-pak Ryan. "A study on the segmentation of Hong Kong mobile communications market and its marketing implications /." Hong Kong : University of Hong Kong, 1995. http://sunzi.lib.hku.hk/hkuto/record.jsp?B14038614.

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Kchao, Camroeum. "Direct sequence spread spectrum cellular radio." Diss., Georgia Institute of Technology, 1991. http://hdl.handle.net/1853/13719.

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Wong, Wing-lun Alan. "The development and competition of the mobile phone industry in Hong Kong /." Hong Kong : University of Hong Kong, 1998. http://sunzi.lib.hku.hk/hkuto/record.jsp?B19872124.

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Caffery, James Joseph Jr. "Wireless location in CDMA cellular radio systems." Diss., Georgia Institute of Technology, 1998. http://hdl.handle.net/1853/15504.

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Books on the topic "Cellular telephone services industry – Singapore"

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San Francisco (Calif.). Office of the Controller. Audits Division. Airport Commission: Concession audit of Singapore Airlines, Inc. San Francisco: Office of the Controller, 2001.

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United States. Congress. Senate. Committee on Commerce, Science, and Transportation. Subcommittee on Communications. Rural cellular non-wireline licensing: Hearing before the Subcommittee on Communications of the Committee on Commerce, Science, and Transportation, United States Senate, One Hundredth Congress, second session ... January 27, 1988. Washington: U.S. G.P.O., 1988.

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United, States Congress Senate Committee on Commerce Science and Transportation Subcommittee on Communications. Rural cellular non-wireline licensing: Hearing before the Subcommittee on Communications of the Committee on Commerce, Science, and Transportation, United States Senate, One Hundredth Congress, second session ... January 27, 1988. Washington: U.S. G.P.O., 1988.

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United States. Congress. Senate. Committee on Commerce, Science, and Transportation. Subcommittee on Communications. Rural cellular non-wireline licensing: Hearing before the Subcommittee on Communications of the Committee on Commerce, Science, and Transportation, United States Senate, One Hundredth Congress, second session ... January 27, 1988. Washington: U.S. G.P.O., 1988.

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Jack, Quinn. Cellular2002: A study of the worldwide cellular telephone market. Phoenix, Ariz: Micrologic Research, 2002.

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Mead, Kenneth M. Telecommunications: Competition in the cellular telephone service industry : statement of Kenneth M. Mead, Director, Resources, Community, and Economic Development Division, before the Subcommittee on Communications, Committee on Commerce, Science, and Transportation, United States Senate. [Washington, D.C.]: The Office, 1992.

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Poole, Ian. Cellular communications explained: From basics to 3G. Oxford, England: Newnes/Elsevier, 2006.

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Fusaro, Magda. Un monde sans fil: Les promesses des mobiles à l'ère de la convergence. Sainte-Foy (Québec): Presses de l'Université du Québec, 2002.

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Hanʼguk ŭi idong tʻongsin, chʻugyŏk esŏ sŏndo ŭi sidae ro. Sŏul-si: Samsŏng Kyŏngje Yŏnʼguso, 2005.

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Altorfer, Roland. Geschäftsstrategie für Privatkunden in einem konvergenten Telekommunikationsmarkt. Fribourg: Iimt-University-Press, 2007.

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Book chapters on the topic "Cellular telephone services industry – Singapore"

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Fuke, Hidenori. "Structural Changes and Regulatory Challenges in Japanese Telecommunications." In Networking and Telecommunications, 1812–30. IGI Global, 2010. http://dx.doi.org/10.4018/978-1-60566-986-1.ch116.

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The structure of the telecommunications industry in Japan has been changing revolutionarily. The changes are observed in five phases: (1) development of competition into the local call market, (2) diffusion of broadband Internet and development of inter-platform competition, (3) rapid growth of cellular services and Internet access via cellular, (4) decline of POTS (plain old telephone service), and (5) structural changes from vertical integration to layered structure and development of media convergence. These changes require total review of the regulatory framework that was formed in the POTS era. In this chapter, I propose to review: (a) essential facilities regulation, (b) a universal service system, and (c) a flat-rate pricing system of the Internet to solve problems that are likely to distort the new industry structure and would stress the importance of a regulatory system that is competition, technology, and content neutral.
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West, Joel. "Institutional Constraints in the Initial Deployment of Cellular Telephone Service on Three Continents." In Information Technology Standards and Standardization, 198–221. IGI Global, 2000. http://dx.doi.org/10.4018/978-1-878289-70-4.ch013.

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The influence of institutional pressures on standards and standardization are readily apparent in their most direct form. For example, in the mid-1990s, both the European Union and the United States issued new wireless communications licenses in the 1.8-2.0 GHz band: the EU countries mandated use of their decade-old communications standard, while the U.S. authorized three competing standards not yet widely used in the U.S. (Mehrotra, 1994). However, institutional pressures can also shape standardization efforts in a less direct fashion. For example, in a regulated industry such as telecommunications, existing economic and political institutions constrain the diffusion of a new technology. Such diffusion mediates the impact of product compatibility standards upon society. If producers adopt standards for their goods and services, and if users adopt the products that incorporate such standards, only then such standards can have an economic or social effect upon society at large. Therefore, it is important to understand the impact of institutional pressures on diffusion of the innovation that incorporates a standard if we wish to explain the eventual success or failure of such a standard. Here a particular standards-based innovation, analog cellular telephone service, provides an opportunity to contrast the effects of institutions on diffusion and thus standardization. Over a four year period, three independent design centers deployed mutually incompatible standards in three continents. While the technical solutions were similar, differences in institutional context between the regions influenced both the nature of the respective standards and their corresponding diffusion. In particular, the systems were deployed in a period of shifting telecommunications competition policies and priorities for radio frequency allocation. Prior research has examined the causal links between standards and institutions, both the institutional context of standards development (e.g., Besen, 1990) and also how established standards themselves function as institutions (Kindleberger, 1983). But rarely do we have the opportunity to examine the diffusion of the same innovation in differing institutional contexts. This paper will focus on the most complex institutional context for the deployment of cellular telephone service, the United States, which despite having invented cellular technology, was the third region to deploy cellular service due to regulatory delays. The experience of Japan and Northern Europe are offered as contrasts to highlight the importance of the institutional context in the adoption of both standards and standardized products.
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