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Journal articles on the topic 'Certification of ISO 9001 Standard'

Author: Grafiati

Published: 4 June 2021

Last updated: 1 February 2022

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1

Purwanggono, Bambang, Arfan Bakhtiar, and Rifky Rahman H. "Analysis of ISO 9001:2015 certification readiness of JP-Graha product of Jasaraharja Putera using gap analysis." SHS Web of Conferences 49 (2018): 01005. http://dx.doi.org/10.1051/shsconf/20184901005.

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The fierce competition of global economy requires company to have a good Quality Management System (QMS). Efforts done by the company included applying standards of Quality Management System (QMS) ISO 9001. ISO 9001 is a standard that contains requirements of quality management system, published by the International Organization for Standarization (IOS). The object of this research is JP-GRAHA PT Jasaraharja Putera. JP-GRAHA is one of the product from PT Jasaraharja dealing with fire insurance. JP-GRAHA already implemented ISO 9001:2008. But the implementation of ISO 9001:2008 suffer from a de

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Murmura, Federica, and Laura Bravi. "Empirical evidence about ISO 9001 and ISO 9004 in Italian companies." TQM Journal 29, no. 5 (2017): 650–65. http://dx.doi.org/10.1108/tqm-11-2016-0097.

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Purpose The purpose of this paper is to evaluate the experience of International Organization for Standardization (ISO) 9001 certified companies, examining their motivations to introduce the standard and their perceived benefits and barriers. In parallel, the research investigated the knowledge and perception of ISO 9004 guideline, analyzing if it could give an added value to certified companies. Design/methodology/approach A questionnaire was proposed by e-mail to 2,581 Italian ISO 9001 certified companies from January 18 to March 31, 2016; 522 companies participated to the survey. Findings C

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Sivaram, N. M., S. R. Devadasan, R. Murugesh, S. Karthi, and C. G. Sreenivasa. "Synergising total productive maintenance elements with ISO 9001:2008 standard based quality management system." TQM Journal 26, no. 6 (2014): 534–49. http://dx.doi.org/10.1108/tqm-08-2012-0059.

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Purpose – The purpose of this paper is to conceptualize the integration of total productive maintenance (TPM) and ISO 9001 certification by contributing a model named as TPM 9001:2008. Design/methodology/approach – In the beginning of the paper, the origin, growth and capabilities of TPM and ISO 9001 certification in enabling the organizations to perform at world class level are appraised by citing research outcomes reported in literature arena. The information and knowledge thus gathered from literature arena are used to conceptualize TPM 9001:2008 model. Through this conceptualization, the e

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Al-Qatawneh, Lina. "Framework for establishing records control in hospitals as an ISO 9001 requirement." International Journal of Health Care Quality Assurance 30, no. 1 (2017): 37–42. http://dx.doi.org/10.1108/ijhcqa-02-2016-0022.

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Purpose The purpose of this paper is to present the process followed to control records in a Jordanian private community hospital as an ISO 9001:2008 standard requirement. Design/methodology/approach Under the hospital quality council’s supervision, the quality management and development office staff were responsible for designing, planning and implementing the quality management system (QMS) using the ISO 9001:2008 standard. A policy for records control was established. An action plan for establishing the records control was developed and implemented. On completion, a coding system for record

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Setiawan, David Firna. "RELEVANSI RENCANA PEMBELAJARAN DALAM INTERNATIONAL STANDAR ORGANIZATION (ISO) 9001:2008 TERHADAP RENCANA PEMBELAJARAN DALAM STANDAR PROSES SEKOLAH MENENGAH KEJURUAN (SMK)." EQUILIBRIA PENDIDIKAN : Jurnal Ilmiah Pendidikan Ekonomi 1, no. 1 (2017): 13. http://dx.doi.org/10.26877/ep.v1i1.1790.

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Improving the quality, relevance and standardization in education through ISO 9001: 2008 certification must comply with national education standards. This article aims to analyze the relevance of the implementation lesson plan in the ISO 9001: 2008 standard with the implementation plan of learning in the Constitution Number 20 years 2003 about National Education System, Government Regulation Number 19 years 2005 about National Education Standards, and Government Regulation Number 32 about amendment of Government Regulation Number 19 Year 2005 about National Education Standards. The results of

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Barradas, José, and Paulo Sampaio. "ISO 9001 and ISO/IEC 17025." International Journal of Quality & Reliability Management 34, no. 3 (2017): 406–17. http://dx.doi.org/10.1108/ijqrm-03-2014-0032.

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Purpose According to the ISO 9001 standard, all the certified companies should calibrate their measuring equipment. By doing so, companies can guarantee, with rigor and quality, its measurement and use reliable data for monitoring the quality of their products. However, a metrology laboratory is not required to have an ISO 9001 certification or ISO/IEC 17025 accreditation. At this moment, there are companies with their quality management systems certified according to the ISO 9001 standard which have metrology laboratories to make internal checks of their measuring equipment. On the other hand

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Hajjem, Olfa. "Determinants of quality management systems implementation in Tunisian firms." Journal of Innovation Management 4, no. 2 (2016): 156–75. http://dx.doi.org/10.24840/2183-0606_004.002_0008.

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This research explores the impact of the firm’s internal and external attributes on its degree of implementation of quality management according to the ISO 9000 standard. This econometric study, based on the data gathered from a sample of Tunisian companies certified or in the course of certification in ISO 9001: 2000, reveals that the application of quality management depends on the organizational and environmental context of the company: a motivation rather internal than external to be certified, the application of ISO 9004 standard recommendations, the adhesion of the company to the levelin

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Ismyrlis, Vasileios, and Odysseas Moschidis. "The effects of ISO 9001 certification on the performance of Greek companies." TQM Journal 27, no. 1 (2015): 150–62. http://dx.doi.org/10.1108/tqm-07-2013-0091.

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Purpose – The purpose of this paper is to examine the benefits of ISO 9001 certification and the association between them, the level of implementation of the critical success factors (CSFs) required for the appropriate functioning of the quality management system in ISO 9001:2008 certified companies and between other demographic variables. Design/methodology/approach – A research project was carried out in Greek companies from all business sectors using the questionnaire technique. The selected companies implement a quality management system in accordance with the ISO 9001:2008 standard. Corre

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Suhendris, Suhendris, and Dana Santoso Saroso. "ANALYSIS OF THE READINESS TOWARDS THE IMPLEMENTATION OF ISO STANDARD 9001: 2015 IN THE COMPANY OF HEAVY EQUIPMENT." Operations Excellence: Journal of Applied Industrial Engineering 10, no. 3 (2018): 209. http://dx.doi.org/10.22441/oe.v10.3.2018.001.

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Heavy equipment market in Indonesia is very large, the opportunity to increase heavy equipment business is wide open, and all competitors provide the best products and services for their customers. For this reason, companies need to develop an international standard system. The system is known as Quality Management System (QMS) and developed in ISO 9001: 2015 standard certification. ISO 9001 is a standard that contains the requirements of the Quality Management System issued by the International Organization for Standardization (IOS). Companies that become the object of research is heavy equip

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Ochieng, Jacqueline, David Muturi, and Samuel N. Njihia. "The impact of ISO 9001 implementation on organizational performance in Kenya." TQM Journal 27, no. 6 (2015): 761–71. http://dx.doi.org/10.1108/tqm-06-2015-0071.

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Purpose – The purpose of this paper is to establish the effect of ISO 9001 implementation on the performance of organizations in Kenya. It specifically targeted organizations listed on the Nairobi Securities Exchange (NSE) which is the leading securities exchange in East Africa. Design/methodology/approach – The survey made use of web content analysis to collect data from these organizations’ web sites. Data were collected on net profit, turnover and net assets over a four-year period (2010-2013). The research used statistical data analysis to investigate the association between ISO 9001 imple

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Cândido, Carlos J. F., Luís M. S. Coelho, and Rúben M. T. Peixinho. "The financial impact of a withdrawn ISO 9001 certificate." International Journal of Operations & Production Management 36, no. 1 (2016): 23–41. http://dx.doi.org/10.1108/ijopm-11-2014-0540.

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Purpose – The purpose of this paper is to assess to what extent the loss of the ISO 9001 certification affects the decertified firms’ financial performance. Design/methodology/approach – Using standard event study methods, this paper matches a sample of 143 Portuguese companies that lost their ISO 9001 certification with similar non-event counterpart firms (according to return-on-assets (ROA) and size) and compares the performance of these two groups of firms using financial data collected from the AMADEUS database. Findings – Results show no statistical significant differences in the financia

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Krylatova, A. A., I. E. Shohin, and E. P. Obrazcova. "CERTIFICATION OF QUALITY MANAGEMENT SYSTEM OF LLC «CENTER OF PHARMACEUTICAL ANALYTICS» ACCORDING TO THE REQUIREMENTS OF ISO 9001:2015 (GOST R ISO 9001-2015) (REVIEW)." Drug development & registration 8, no. 1 (2019): 113–17. http://dx.doi.org/10.33380/2305-2066-2019-8-1-113-117.

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Introduction. In 2018 «Center of Pharmaceutical Analytics» LLC successfully passed the certification of quality management system for compliance with the requirements of ISO 9001: 2015 and GOST R ISO 9001-2015 «Quality Management System. Requirements». Text. Certification was conducted by the Certification Association «Russian Register» – a Russian company, which is an accredited body for certification of management systems of organizations. This article describes the program of certification audit of the «Russian Register», which includes: certification, consisting of two stages, inspection c

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Hys, Katarzyna. "ISO 9001 Standard Management System Certification – Data Analysis for Sectors by Country." Quality Production Improvement - QPI 1, no. 1 (2019): 162–69. http://dx.doi.org/10.2478/cqpi-2019-0022.

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Abstract The purpose of the paper is to analyse and demonstrate the trends in the scope of data concerning the number of ISO 9001 certificates incorporated in companies around the world with consideration of market division into 39 sectors. The study utilised the desk research method for analysing the available sources of data for the studied problem, especially covering their compilation, mutual verification, processing and reasoning. Then, multi-dimensional comparative analyses were conducted for the obtained results within a time framework of 1998-2017. As result of the conducted analyses,

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Muhammad Akrim, Zikri Habibie, and Filson Maratur Sidjabat. "Study of Manufacture Company Strategy in Implementing ISO 9001:2015 & ISO 140001." UNM Environmental Journals 2, no. 2 (2019): 28. http://dx.doi.org/10.26858/uej.v2i2.10081.

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In early 1980’s environmental issues were increasing, several policies were made in countries as a concern to environment, even the government has the policy about environment. One of the standards used in company related to environment is ISO 14001.Beside environmental management system companies need to get an international confession stating that their products and systems are appropriate. The international standard related to the quality management that can be used is ISO 9001:2015.In this study author try to comparing manufacturing company such asPT. Apac Inti Corpora, Omron Manufacturing

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Abramuszkinová Pavlíková, Eva, and Ivana Kuřítková. "Certification of Corporate Social Responsibility in the Czech Republic." Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis 61, no. 7 (2013): 1933–40. http://dx.doi.org/10.11118/actaun201361071933.

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Corporate social responsibility is in the focus of many companies in recent years. It becomes a way of sustainability for many companies on the market. It expresses a voluntary commitment of companies to behave responsibly to their surroundings within three pillars: economic, social and environmental one. The issue of social responsibility is developing in many European countries and European Commission is aiming at support for national CSR strategies. There are countries with highly developed CSR, on the other hand there are countries, such as the Czech Republic, where a public policy is bein

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Rojo-Gallego-Burin, Araceli, Francisco Javier Llorens-Montes, Maria N. Perez-Arostegui, and Mark Stevenson. "Ambidextrous supply chain strategy and supply chain flexibility: the contingent effect of ISO 9001." Industrial Management & Data Systems 120, no. 9 (2020): 1691–714. http://dx.doi.org/10.1108/imds-01-2020-0038.

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PurposeTo analyze the effect of an ambidextrous supply chain strategy (ASCS) – i.e. the combination of exploration and exploitation practices – on each of the four dimensions of supply chain flexibility (SCF): information system, operating system, sourcing and distribution flexibility. Further, to evaluate the influence of implementing the ISO 9001 standard on the relationship between ASCS and SCF, and whether this certification directly affects the level of SCF. We ground our model in Resource Orchestration theory.Design/methodology/approachTo perform this study, the authors used data collect

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Kafel, Piotr, and Alexandra Simon. "The Reasons for Decertification of ISO 9001: Financial Aspects." Quality Innovation Prosperity 21, no. 3 (2017): 173. http://dx.doi.org/10.12776/qip.v21i3.1024.

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<p><strong>Purpose:</strong> The purpose of this paper is to analyse the financial performance of organizations that give up their QMS (Quality Management System) according to ISO 9001 certification. Different reasons found for the cancellation of ISO 9001 certification were taken into consideration. The decrease in certification of ISO 9001 standard is, during the past few years, noticeable in many countries. Therefore, there is a need to analyze the phenomena.</p><p><strong>Methodology/Approach:</strong> The study analyses financial performance of or

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Franceschini, F., M. Galetto, and P. Cecconi. "A worldwide analysis of ISO 9000 standard diffusion." Benchmarking: An International Journal 13, no. 4 (2006): 523–41. http://dx.doi.org/10.1108/14635770610676326.

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PurposeTo provide a cross‐section of International Standardization Organization (ISO) 9000 quality certification diffusion over time and its impact on industrial systems.Design/methodology/approachThe starting point of the analysis is “The ISO survey of ISO 9000 and ISO 14001 certificates” document. Available data concur to trace a synthesis of what has happened and what is in process all over the world. Five main aspects are discussed: the correspondence between ISO 9000 standards and total quality management strategy; the effects of ISO 9000 certification on business performance; the ISO 900

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Almaoui, Mohamad, Mohamad Saouli, and Bhaskar Sinha. "Effect on Quality Performance by Defining Quality Objectives in ISO 9001 Organizations." Advanced Materials Research 816-817 (September 2013): 1158–64. http://dx.doi.org/10.4028/www.scientific.net/amr.816-817.1158.

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Quality objectives are targets that are generally specified for relevant functions and levels within the organization. This research may be used as a foundation to build upon regarding the impact of quality objectives on ISO 9001 certified organizations. The impact on quality performance as a result of implementing quality objectives on organizations certified to ISO 9001 was determined. Organizations invest considerable amount of time, money, and resources in establishing and implementing quality management systems compliant with the ISO 9001 standard. Understanding the impact of the implemen

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Kakouris, Andreas P., and Eleni Sfakianaki. "Impacts of ISO 9000 on Greek SMEs business performance." International Journal of Quality & Reliability Management 35, no. 10 (2018): 2248–71. http://dx.doi.org/10.1108/ijqrm-10-2017-0204.

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Purpose The purpose of this paper is to explore the association between ISO 9000 certification and business performance for small-to-medium enterprises in the food and beverage (F&B) industry. Design/methodology/approach The research employed a qualitative approach based on case studies to investigate in depth how companies perceive ISO 9001. More specifically, four enterprises were examined, and a total of 26 semi-structured in-depth interviews were conducted with top and middle managers from the companies. Questions were validated by experts and through pilot interviews. In total, 45 doc

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Nurdin, Nurdin, and Wiwiet Prihatmadji. "KESESUAIAN DOKUMENTASI DI LP3I COLLEGE JAKARTA DENGAN STANDARD SISTEM MANAJEMEN MUTU ISO 9001:2008." JURNAL LENTERA BISNIS 6, no. 1 (2017): 131. http://dx.doi.org/10.34127/jrlab.v6i1.172.

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<p><em>The main steps in order to obtain international certification of ISO 9001 Quality Management System is to prepare the mentality and habits of employees, that is to prepare quality culture as a culture of employees. The next step is the technical preparation, preparing of documents and records, preparations for work process control systems, preparing the performance monitoring and evaluation system, which is summarized in the documentation system of LP3I College. Challenges to the process of implementation of ISO 9001 is overcome by socialization the culture of quality as a w

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Ciravegna Martins da Fonseca, Luis Miguel, José Pedro Domingues, Pilar Baylina Machado, and Deane Harder. "ISO 9001:2015 adoption: A multi-country empirical research." Journal of Industrial Engineering and Management 12, no. 1 (2019): 27. http://dx.doi.org/10.3926/jiem.2745.

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Purpose: This paper aims at identifying obstacles, benefits, leading practices and lessons learned in the transition/certification of the revised standard for quality management systems ISO 9001:2015 for organizations in various sector, countries and spanning a range of sizes.Design/methodology/approach: Based on literature review and inputs from experts in management systems certification, a quantitative survey was launched in Portugal, Romania, Switzerland, and Turkey in April 2018, addressed at quality and organizational managers and CEOs from ISO 9001:2015-certified organizations by certif

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Djofack, Sidonie, and Marco Antonio Robledo Camacho. "Implementation of ISO 9001 in the Spanish tourism industry." International Journal of Quality & Reliability Management 34, no. 1 (2017): 18–37. http://dx.doi.org/10.1108/ijqrm-10-2014-0151.

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Purpose Although many studies have concentrated on analyzing the impact of the implementation of ISO 9001 certification, there is still a clear need for research in specific sectors. The purpose of this paper is to focus on the implementation of this international management system standard in the tourism industry, and in particular the motivations conducting to its adoption and the satisfaction derived from it. Design/methodology/approach A questionnaire survey was conducted among 120 ISO 9001-certified Spanish tourism companies. Confirmatory factor analysis tests were used to verify the scal

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Syukri, Ahmad, and Nisaul Fadillah. "Awareness, Benefits, and Services: Lecturers’ Perceived Towards The Application of ISO 9001: 2008 at University." IJER (Indonesian Journal of Educational Research) 2, no. 2 (2018): 108. http://dx.doi.org/10.30631/ijer.v2i2.39.

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Abstract: The State Islamic Institute Sulthan Thaha Saifuddin (IAIN STS) Jambi has been applying ISO 9001; 2008 since February 2013. One of previous research findings was the resistance regarding the ISO standards and the certification process. This study was to examine the problem through conducting lecturers’ perception towards ISO 9001; 2008 at IAIN STS Jambi in terms of their awareness, benefits and services. Respondents were lecturers of IAIN STS Jambi as many as 122 people from 4 faculties. The research employed a quantitative survey method that uses a likert-scale questionnaire and anal

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Wilson, John P., and Larry Campbell. "Developing a knowledge management policy for ISO 9001: 2015." Journal of Knowledge Management 20, no. 4 (2016): 829–44. http://dx.doi.org/10.1108/jkm-11-2015-0472.

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Purpose International Organization for Standardization (ISO) 9001: 2015 quality management systems places an obligation on organizations to consider the role of organizational knowledge as a resource. The purpose of this paper is to systematically relate the key fundamentals of knowledge management to the seven quality management principles of ISO 9001: 2015. It is the first to consider this relationship. Design/methodology/approach The paper traces the history of quality standards and the background to the inclusion of an organizational knowledge clause in ISO 9001: 2015. It then systematical

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Galetto, Maurizio, Fiorenzo Franceschini, and Luca Mastrogiacomo. "ISO 9001 certification and corporate performance of Italian companies." International Journal of Quality & Reliability Management 34, no. 2 (2017): 231–50. http://dx.doi.org/10.1108/ijqrm-04-2015-0064.

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Purpose The purpose of this paper is to verify a possible relationship between quality management system certification according to ISO 9001 standard and risk of failure of Italian companies. Design/methodology/approach A synthetic index which summarize the most crucial economic/financial aspects of the studied companies is assumed as the response variable of a statistical model for studying the effects of four specific factors: certification, company size, regional development and manufacturing sub-sector. The analysis is conducted on a sample of Italian companies belonging to different manuf

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Simon, Alexandra, and Piotr Kafel. "Reasons for decertification of ISO 9001. An empirical study." Innovar 28, no. 70 (2018): 69–80. http://dx.doi.org/10.15446/innovar.v28n70.74449.

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In the past few years, and in a number of countries, there has been a noticeable increase in the number of organizations withdrawing from the Quality Management System standard iso 9001. Hence the need to analyze this phenomenon of decertification and to explain not only the extent to which it is taking place but also why companies are taking such decision. This study analyzes the reasons for withdrawing from ISO 9001 using data obtained from quality managers at 130 Polish organizations which opted out of certification in 2012 and 2013. The data shows that the most important reasons for withdr

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Rahman, Arif, and Surya Perdana. "Perancangan Prosedur Berbasis Manajemen Risiko pada Sistem Manajemen Mutu ISO 9001:2015 di PT XYZ." Sosio e-Kons 12, no. 02 (2020): 107. http://dx.doi.org/10.30998/sosioekons.v12i02.6327.

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<p><em>Standards that generally must be owned by companies in order to achieve a good management system are ISO 9001 international standards, these standards govern the company's quality management system. PT XYZ is a printing company, this company has obtained the ISO 9001 certification version in 2008. However, there are the latest developments where in September 2015, ISO issued the latest revised standard so that the ISO 9001: 2008 standard is no longer valid. Therefore, PT XYZ is obliged to migrate or change its standards following the latest revised standard requirements, nam

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Mijares, Rodrigo, Néstor Utrera, Zhayda Sierra, et al. "Quality Certification of Medical Devices in Venezuela: Process Developed by Simón Bolívar University, Caracas-Venezuela." Global Clinical Engineering Journal 2, no. 3 (2020): 8–14. http://dx.doi.org/10.31354/globalce.v2i3.83.

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Background and objective: medical devices and supplies increase productivity in health institutions, contributing to the reduction of morbidity and mortality rates. However, the use of medical devices has an associated level of risk. A third party must guarantee the safety and effectiveness of the medical team to grant a quality certification. In Venezuela, one of the institutions authorized by the regulatory entity (Ministry of Popular Power for Health) that grants quality certification is the Health Technology Management Unit (UGTS) attached to the Research and Development Foundation (FUNIND

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Brotons, Jose M., and Manuel E. Sansalvador. "A fuzzy model for the valuation of quality management system." Kybernetes 46, no. 1 (2017): 157–71. http://dx.doi.org/10.1108/k-06-2016-0134.

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Purpose The economic effects resulting from the commitment to ISO 9001 certification is a controversial issue. Many authors have concluded about the positive economic effects resulting from the establishment of quality systems in accordance with the requirements established in the ISO 9001 standard, but other authors have not appreciated this positive relationship. The purpose of this paper is to provide a model that facilitates the valuation of the ISO 9001 quality system. Design/methodology/approach In the process of developing a valuation model, given the uncertainty this process involves,

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Krause, M. S. "ISO 9001 benefits and pitfalls: the path to successful certification." Clinical Chemistry 42, no. 9 (1996): 1561–65. http://dx.doi.org/10.1093/clinchem/42.9.1561.

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Abstract The lifeblood of a business is developing and commercializing new products with minimum cost and time and maximum quality. Implementation of a quality management system is often used to achieve these goals, and the ISO 9001 standard for a business quality system is rapidly becoming the model of choice. The existence of an ISO-compliant system is a key to meeting the forthcoming regulatory requirements in the European Union and the US Food and Drug Administrations's proposed good management practices. DuPont has demonstrated leadership in the achievement of ISO registration. I describe

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Čivčiša, Guna. "PROPORTION OF CERTIFIED ISO 9001 QUALITY MANAGEMENT SYSTEMS IN SMALL AND MEDIUM-SIZED ENTERPRISES IN LATVIA." Latgale National Economy Research 1, no. 2 (2010): 56. http://dx.doi.org/10.17770/lner2010vol1.2.1773.

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ISO 9001 (2000 and 2008), Quality management systems – Requirements are globally most used standards. The total number of issued certificates tends to increase year by year, according to the annual surveys of International Organization for Standardization (ISO). The situation in Latvia is similar – the total number of the standard user organizations grows every year only in much smaller amounts. However, the information on issued certificates is insufficient for realizing an in-depth analysis of standard user organizations. This study is important for providing detailed information on enterpri

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Allur, Erlantz, Iñaki Heras-Saizarbitoria, and Martí Casadesús. "Internalization of ISO 9001: a longitudinal survey." Industrial Management & Data Systems 114, no. 6 (2014): 872–85. http://dx.doi.org/10.1108/imds-01-2014-0013.

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Purpose – The purpose of this paper is to analyze the influence of the motivation to adopt International Standards Organization (ISO) 9001 on both the internalization of the standard, namely the active day-to-day use of its main underlying practices, and the benefits obtained from its adoption. Similarly, the influence of the internalization on the benefits derived from ISO 9001 is analyzed. Design/methodology/approach – A longitudinal survey was carried out on a sample of 110 Spanish organizations that adopted the standard in its early phase of dissemination. These organizations were surveyed

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Sidjabat, Filson Maratur, Risalatul Habibah, and Martogi Pasaribu. "Comparative Analysis of Quality and Environmental Management Strategic Implementation in Cement Industry." Media Ilmiah Teknik Lingkungan 4, no. 2 (2019): 58–70. http://dx.doi.org/10.33084/mitl.v4i2.1072.

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The cement industry's activities have an impact on health and the environment, therefore a solution is needed to deal with the negative impacts of the cement industry operations. The cement industry undertaken various strategies in dealing with the negative impacts that occur to remain trusted by buyers. The strategy carried out by the cement industry is not only according to national standards but also international standards. ISO is one of the international standards in operational activities. The cement industry strives to obtain ISO 9001: 2015 certification regarding quality management whi

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Gisela Napitupulu, Karina, Mohammad Mi’radj Isnaini, and Dradjad Irianto. "Quality management system design of vocational services in PM College based on ISO 9001:2015." SHS Web of Conferences 49 (2018): 02021. http://dx.doi.org/10.1051/shsconf/20184902021.

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Vocational college institution has a substantial contribution to support the development of industrial human resources in Indonesia. PM College as one the reputable vocational college provides educational services for students and training services for industry employees. PM College has a focus to provide customer satisfaction. PM College’s customers consist of industries mainly from manufacturing businesses. To guarantee the educational process, PM College has been applying the quality management system based on ISO 9001:2008. The current challenge of the PM College is to apply the latest ISO

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Jin-Shik Ha and Oh,Won-Sun. "The Impact of Motivation for Implementing ISO 9001 Certification and Internalization of ISO 9001 Standards on Firm Performance." Productivity Review 29, no. 2 (2015): 57–96. http://dx.doi.org/10.15843/kpapr.29.2.201506.57.

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Tomic, Branislav, and Vesna K. Spasojevic Brkic. "Customer satisfaction and ISO 9001 improvement requirements in the supply chain." TQM Journal 31, no. 2 (2019): 222–38. http://dx.doi.org/10.1108/tqm-07-2017-0072.

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PurposeThe purpose of this paper is to investigate the influence of ISO 9001 quality improvement requirements in ISO 9001:2008, i.e. the corrective and preventive actions and internal audit, on customer satisfaction.Design/methodology/approachFor the purposes of the study, data were collected via a survey on 200 aerospace and transportation companies that belong to a Canadian multinational company supply chain. The relationships between the corrective and preventive actions and internal auditing, on the one hand, and customer satisfaction, on the other, were examined via the structural equatio

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Fomichev, Nikolay Gavrilovich, Mikhail Anatolyevich Sadovoy, Irina Yuryevna Bedoreva, and Vera Yuryevna Samarina. "THE EXPERIENCE IN DEVELOPMENT OF QUALITY MANAGEMENT SYSTEM IN A SPECIALIZED MEDICAL CARE INSTITUTION." Hirurgiâ pozvonočnika, no. 2 (May 26, 2005): 084–88. http://dx.doi.org/10.14531/ss2005.2.84-88.

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The paper presents the experience in development and introduction of the Quality Management System (QMS) which meets the requirements of international standard ISO 9001:2000. The arrangement of quality management is a task, which integrates general management of the institution on the basis of quality ideology as a highest strategic aim. The application of international standards ISO 9000 facilitates the wide dissemination of new principles of management directed to a customer and quality of servicing, which were not peculiar to the Soviet Public Health. The QMS introduction is a scaled and co

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Bacoup, Pascal, Cedric Michel, Georges Habchi, and Magali Pralus. "From a Quality Management System (QMS) to a Lean Quality Management System (LQMS)." TQM Journal 30, no. 1 (2018): 20–42. http://dx.doi.org/10.1108/tqm-06-2016-0053.

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Purpose This paper deals with the subject of “Lean Normalization.” The purpose of this paper is to propose a comprehensive methodology which combines the benefits of both International Organization for Standardization (ISO) standards and Lean Management. The application of this methodology leads manufacturing or service companies to certification without creating more documentation. It guarantees agility and flexibility in the day-to-day management of the company, and induces lower costs and reduced times. This methodology provides a new way of tackling the implementation of ISO standards in a

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Buchta, Christoph, Wim Coucke, Wolfgang R. Mayr, et al. "Evidence for the positive impact of ISO 9001 and ISO 15189 quality systems on laboratory performance – evaluation of immunohaematology external quality assessment results during 19 years in Austria." Clinical Chemistry and Laboratory Medicine (CCLM) 56, no. 12 (2018): 2039–46. http://dx.doi.org/10.1515/cclm-2018-0482.

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Abstract Background ISO 9001 and ISO 15189 have been established as continuative models for quality systems beyond national laws, mandatory standards and guidelines of expert associations regarding analytical and organisational performance of medical laboratories and transfusion services. Although widely used, their impact on laboratory performance has not been investigated. Methods We retrospectively analysed the results of 167 laboratories in 59 distributions of the Austrian red cell immunohaematology external quality assessment (EQA) scheme in the years 1999–2017. The performance for each p

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Hadidi, Laith, Sadi Assaf, Khalaf Aluwfi, and Hassan Akrawi. "The effect of ISO 9001 implementation on the customer satisfaction of the engineering design services." International Journal of Building Pathology and Adaptation 35, no. 2 (2017): 176–90. http://dx.doi.org/10.1108/ijbpa-01-2017-0004.

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Purpose ISO 9001 is an international specification that provides certification for quality management systems (QMSs) after careful external auditing. However, certified companies rarely evaluate their quality systems after being certified. The certificate needs to be renewed periodically where companies are encouraged to evaluate their gained benefits and improve their QMS’s deficient areas. The purpose of this paper is to provide a method of evaluation based on the level of customers’ satisfaction over five metrics (reliability, assurance, tangible, empathy, and responsiveness). Design/method

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Fritzer-Szekeres, M. "Quality management in medical laboratories." Hämostaseologie 30, no. 02 (2010): 55–62. http://dx.doi.org/10.1055/s-0037-1617044.

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SummaryDuring the 20th century understanding for quality has changed and international and national requirements for quality have been published. Therefore also medical branches started to establish quality management systems. Quality assurance has always been important for medical laboratories. Certification according to the standard ISO 9001 and accreditation according to the standard ISO 17025 have been the proof of fulfilling quality requirements. The relatively new standard ISO 15189 is the first standard for medical laboratories. This standard includes technical and management requiremen

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Mansour, Mohamed, Saleh Alsulamy, and Shaik Dawood. "Prediction of implementing ISO 14031 guidelines using a multilayer perceptron neural network approach." PLOS ONE 16, no. 1 (2021): e0244029. http://dx.doi.org/10.1371/journal.pone.0244029.

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The purpose of this study was to model the link between the implementation of ISO 14031 and ISO 14001. This study connects ISO 14031’s guidelines as independent variables to a dependent variable expressed by the ISO 14001 certification situation of industrial organizations based on the judgments of environmental managers in Saudi Arabia. Applying the quantitative approach using a survey with 596 responses from organizations functioning in 30 economic activities, a multi-layered neural network was trained to examine the relationship between standards and predict whether the organization is ISO

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Postic-Grujin, Aleksandra, and Nada Majkic-Singh. "Application of ISO 15189 standard on accreditation of medical laboratories." Jugoslovenska medicinska biohemija 23, no. 1 (2004): 93–96. http://dx.doi.org/10.2298/jmh0401093p.

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Application of external quality control in clinical biochemical laboratories imposed the necessity of introduction of system quality management and accreditation in identical and different medical laboratories. ?Good laboratory practice? and the principals thereof were adopted by the appointed bodies, both international and national ones. In the beginning, ISO 9001 standard was applied to certification, and EN 45001 and ISO Guide 25 to accreditation; both were prepared for testing and calibration laboratories. ISO 17025 standard is the successor of the previous documents and presently used as

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Rodriguez-Arnaldo, Olga, and Angel R. Martínez-Lorente. "What determinants influence the diffusion of ISO 9001 by countries?" TQM Journal 33, no. 1 (2020): 223–46. http://dx.doi.org/10.1108/tqm-03-2020-0055.

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PurposeThis study has the main aim of analyzing the influence of six factors on ISO 9001 implementation: Economic Development, Exporting to Europe, Reputation, Competitiveness, Innovation and Business Sophistication. As a complement, a new factor relating to quality by country has been added: the World Quality Scoreboard.Design/methodology/approachHypotheses are proposed that establish a (positive or negative) linear relationship between the diffusion of ISO 9001 and the indicators of the different factors analyzed in each country. The SPSS program was used to evaluate the hypotheses using dat

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Bonauli, Rildo Rafael, and Sandy Thrisna Manueln Situmeang. "Tijauan Hukum Yang Menyediakan Bisnis Menggunakan Stiker SNI Pada Helm Tanpa Mengenai Badan Standarisasi." Wajah Hukum 4, no. 1 (2020): 93. http://dx.doi.org/10.33087/wjh.v4i1.174.

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Indonesian national standard ( sni ) constituting a standard applied by the standardisasi national and prevail in those regions of the unitary state of the republic of indonesia .Formulated by the technical standard komite-komite consisting of multiple stakeholders whether it is the government , academics , industry and the competent dibidangnya masing-masing severe .In general there are 3 grouping certification activities based on sni can do is: sitem management certification , the certification on enterprise management system for example berdasarnya ( sni iso 9001 , 14001 , 22000 , haccp , e

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Psomas, Evangelos, and Dimitrios Kafetzopoulos. "Performance measures of ISO 9001 certified and non-certified manufacturing companies." Benchmarking: An International Journal 21, no. 5 (2014): 756–74. http://dx.doi.org/10.1108/bij-04-2012-0028.

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Purpose – The purpose of this paper is to compare ISO 9001 certified and non-certified manufacturing companies with regard to performance measures, both financial and non-financial. Design/methodology/approach – A research study was carried out in 140 Greek manufacturing companies by means of a questionnaire. The questionnaire was sent by e-mail and it was requested that it should be answered by a company representative. Exploratory factor analysis is applied in order to extract the latent factors of performance measures. The differences between the ISO 9001 certified and non-certified manufac

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., Adman, Rasto ., Alit Sarino, and Durotul Yatimah. "Model Implementation of Quality Management System ISO 9001: 2008 Study on Motives, Benefits, Obstacles, and Success Factors." International Journal of Engineering & Technology 7, no. 3.30 (2018): 24. http://dx.doi.org/10.14419/ijet.v7i3.30.18148.

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The problems are formulated as follows: ISO 9001: 2008 certification focuses more on proving compliance with standards and has not accommodated the needs of the education world to meet the expectations of stakeholders as well as continuous improvement of organizational performance. The need for implementation of Quality Management System in education sector becomes important. The focus of this research is to describe the condition of motives, benefits, obstacles and success factors of ISO 9001: 2008 Quality Management System. The research method used is explanatory survey method with descripti

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Markowetz, D., S. Schächtele, and E. Moser. "Certification of a RIA-Lab according to DIN EN ISO 9001:2000." Nuklearmedizin 41, no. 03 (2002): 162–67. http://dx.doi.org/10.1055/s-0038-1623886.

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SummaryThe university hospital Freiburg intends to establish step by step a total quality management system (TQMS) in all facilities with an external certification as its final aim. This has been reached already in the central laboratory. Therefore, it is effective for the department of nuclear medicine to do the same for its own lab specialized in thyroid hormones. The TQMS has been built up within six months on the basis of DIN EN ISO 9001:2000. This internationally accepted standard is of uttermost economical importance for an institution situated near the French and Swiss border.This revie

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Hofbruckerová, Zdenka, and Martin Václavík. "Analysis of the Possibility of Parallel Implementation of the Quality Management System and of the Corporate Social Responsibility System into a New Organization." Quality Production Improvement - QPI 1, no. 1 (2019): 201–5. http://dx.doi.org/10.2478/cqpi-2019-0027.

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Abstract Corporate Social Responsibility (CSR) concept is focused on understanding and managing the impacts a company has on the world around it and doing so as a part of core business activities. The common practice of most organizations is to implement a quality management system (mostly according to ISO 9001), and then implement other management systems. Companies in the Czech Republic have the possibility of certification of CSR via the Czech standard CSN 01 0391: 2013 which corresponds to the structure and requirements of other ISO standards. The article analyses common elements of both s

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