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1

Scheer, August-Wilhelm, Ferri Abolhassan, Wolfram Jost, and Mathias F. W. Kirchmer, eds. Business Process Change Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2003. http://dx.doi.org/10.1007/978-3-540-24703-6.

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2

Ontario. Task Force on the Organization of Work. The Organization change process. [Toronto, Ont.]: The Council, 1994.

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3

service), SpringerLink (Online, ed. Business Process Models. Change Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2013.

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4

Gerth, Christian. Business Process Models. Change Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-38604-6.

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5

Strategic change and the management process. Oxford, OX, UK: B. Blackwell, 1987.

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6

Chernikovskaya, Marina, and Igor Chyemyezov. Change Management. ru: INFRA-M Academic Publishing LLC., 2017. http://dx.doi.org/10.12737/18430.

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The nature, the reasons, regularities, conditions and mechanisms of carrying out changes in the organizations are considered. Theoretical bases of professional and effective management of organizational changes are reflected: the objective regularities of changes in the organizations which are shown during their development; main objects and objects of changes in the organizations; value of the organizational context influencing the choice of technologies of management of changes and nature of development of changes; options and sequence of implementation of the operated changes in the organization; variety of possible technologies of management of changes; approaches to the choice of strategy of implementation of changes and strategy; the main obstacles in implementation of changes; effective remedies and technology of overcoming of resistance to changes; stages of carrying out reengineering of business processes; introduction of quality systems in the Russian companies. The textbook is intended for use when training bachelors in the Management direction 38.03.02, and also for all interested by problems of management of changes in the organizations.
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7

Scheer, August-Wilhelm. Business Process Change Management: ARIS in Practice. Berlin, Heidelberg: Springer Berlin Heidelberg, 2003.

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8

Liebmann, Hans-Peter, ed. Vom Business Process Reengineering zum Change Management. Wiesbaden: Gabler Verlag, 1997. http://dx.doi.org/10.1007/978-3-322-99973-3.

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9

Process management excellence: The art of excelling in process management. Chico, CA: Paton Press LLC, 2006.

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10

Managing change with business process simulation. Upper Saddle River, NJ: Prentice Hall PTR, 1998.

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11

Valuing people in the change process. New York, N.Y: Conference Board, 2000.

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12

Organizational transformation and process reengineering. London: Kogan Page, 1996.

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13

Hosking, Dian-Marie. Research intervention and change: A constructionist contribution to process. Birmingham: Aston University, 2000.

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14

Johan, Nelis, ed. Management by process: A roadmap to sustainable business process management. Amsterdam: Elsevier/Butterworth-Heinemann, 2008.

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15

Mikalachki, Albert. Change process in sport and physical education management. USA: Stipes, 1988.

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16

Mikalachki, Alexander. Change process in sport and physical education management. Champaign, IL: Stipes Pub, 1988.

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17

Choondakowsolaya, Vichan. A systematic approach to business process change management. London: University ofEast London, 1995.

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18

Abbey, J. L. S. The political process and management of economic change. Accra-North, Ghana: Centre for Policy Analysis, 1997.

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19

Mikalachki, Albert. Change process in sport and physical education management. Champaign: Stipes Publishing, 1988.

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20

Harrison, Paul. Business process re-engineering. Corby: Institute of Management, 1995.

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21

Managing organizational change: Process, social construction, and dialogue. New York: Palgrave Macmillan, 2012.

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22

Braganza, A. Radical process change: A best practice blueprint. Chichester: Wiley, 2001.

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23

Carr, David K. Managing the change process: A field book for change agents, consultants, team leaders, and reengineering managers. New York: McGraw-Hill, 1996.

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24

Jeston, John. Business Process Management. 2nd ed. Hoboken: Taylor & Francis, 2012.

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25

Leading change, overcoming chaos: A seven stage process for making change succeed in your organization. [Olympia, Wash.]: Threshold Institute, 1993.

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26

Change or die: The business process improvement manual. Boca Raton, FL: CRC Press, 2012.

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27

George, Thorn, and Block Sharon, eds. Toward a new arts order: Process, power, change. New York: Arts Action Issues, 1993.

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28

Edosomwan, Johnson Aimie. Organizational transformation and process reengineering. Fairfax, VA: Quality Observer, 1996.

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29

J, Kettinger William, ed. Business process change: Concepts, methods, and technologies. Harrisburg, USA: Idea Group Pub., 1995.

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30

Corporate restructuring: Managing the change process from within. Boston, Mass: Harvard Business School Press, 1994.

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31

Organization development: A process of learning and changing. 2nd ed. Reading, Mass: Addison-Wesley Pub. Co., 1994.

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32

Buchanan, David A. Mixed results, lousy process: Contrasts and contradictions in the management experience of change. Leicester: Leicester Business School, 1999.

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33

Carty, Stephen. Business process reengineering: A framework for the 21st century. Dublin: University College Dublin, 1997.

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34

Briscoe, Alan A. J. Successfully approaching business process reengineering: A comparative methodology study. Dublin: University College Dublin, 1994.

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35

Wawrzyniak, Bogdan. Difficult change: Corporate behaviour in the process of reforms. Warsaw: Friedrich-Ebert-Stiftung, 1992.

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36

Grover, Varun. Business process change: Reengineering concepts, methods and technologies. Harrisburg, Pa: Idea Group, 1995.

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37

Grover, Varun. Business process change: Reengineering concepts, methods, and technologies. Hershey, USA: Idea Group Pub., 1998.

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38

Managing change for safety & health professionals: A 6 step process. Rockville, Md: Government Institutes, 1997.

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39

Guess, Vincent C. CMII for business process infrastructure. 2nd ed. Scottsdale, AZ: CMII Research Institute, 2006.

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40

Hobley, Mary. Participatory forestry: The process of change in India and Nepal. London: ODI, 1996.

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41

Hobley, Mary. Participatory forestry: The process of change in India and Nepal. London: Rural Development Forestry Network, Overseas Development Institute, 1996.

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42

Lane, Thomas G. Successfully approaching business process reengineering: A methodologies, techniques and tools perspective. Dublin: University College Dublin,Graduate School of Business, 1998.

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43

Techniques for business process redesign: Tying it all together. New York: J. Wiley, 1995.

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44

Piercy, Nigel. Market-led strategic change: Transforming the process of going to market. 2nd ed. Oxford: Butterworth-Heinemann, 1997.

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45

Mullins, John W. The process of timely strategic marketing change: Punctuations, influences and anomalies. Cambridge, Mass: Marketing Science Institute, 1995.

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46

Thiessen, Karen. Integrating risk management through a change management process: Ideas and methods for risk practitioners. Ottawa: Conference Board of Canada, 2001.

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47

United States. General Accounting Office. Accounting and Information Management Division. Business process reengineering assessment guide. 3rd ed. Washington, D.C: The Office, 1997.

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48

United States. General Accounting Office. Accounting and Information Management Division. Business process reengineering assessment guide. 3rd ed. Washington, D.C: The Office, 1997.

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49

1930-, Simon William L., ed. Lasting change: The shared values process that makes companies great. New York: Van Nostrand Reinhold, 1997.

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50

Khan, Rashid N. Business process management: A practical guide. Tampa, Fla: Meghan-Kiffer Press, 2004.

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