Relevant bibliographies by topics / Changing customer requirements for sustainable design

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Academic literature on the topic 'Changing customer requirements for sustainable design'

Author: Grafiati
Published: 3 June 2025
Last updated: 31 July 2025

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Journal articles on the topic "Changing customer requirements for sustainable design"

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Ingaldi, Manuela, and Robert Ulewicz. "How to Make E-Commerce More Successful by Use of Kano’s Model to Assess Customer Satisfaction in Terms of Sustainable Development." Sustainability 11, no. 18 (2019): 4830. http://dx.doi.org/10.3390/su11184830.

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Personalization, mobility, deliveries on the same day, and perhaps artificial intelligence—all of these elements will shape e-commerce in the near future. It is necessary to consider what features and standards online shops will have to meet in order to achieve success and to adapt to the changing preferences and requirements of the customer and their awareness of the perception of the environment through the prism of, for example, sustainable development. This means there is a need to specify a set of attributes that will influence the decision to use the services of a given e-shop. Despite a
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Cayahuallpa-Paquirachi, Carlos, Alex Pacheco, and Yrene Uribe-Hernandez. "Transforming the tourism experience: Virtual Reality for customer loyalty in the tourism industry." F1000Research 13 (April 19, 2024): 302. http://dx.doi.org/10.12688/f1000research.146072.1.

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Background Today, the tourism sector in particular is becoming increasingly competitive, forcing companies to adopt innovative approaches to attract the attention of consumers. In this context, a virtual reality application is presented with the aim of strengthening brand loyalty through immersive experiences in tourism companies. Methods The development was divided into three phases: planning, implementation and operation, which emphasized close collaboration with stakeholders to adapt to changing requirements; implementation, which focused on a simple design with emphasis on creating a scala
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Vavrík, Vladimír, Miroslav Fusko, Monika Bučková, Martin Gašo, Beáta Furmannová, and Katarína Štaffenová. "Designing of Machine Backups in Reconfigurable Manufacturing Systems." Applied Sciences 12, no. 5 (2022): 2338. http://dx.doi.org/10.3390/app12052338.

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The article presents the results of machine backup designing in reconfigurable industrial processes. The development of manufacturing systems is moving towards intelligent, automated, autonomous, and reconfigurable manufacturing systems. Factories that want to ensure long-term sustainable and competitive manufacturing processes must be designing their processes to respond flexibly to changing changes in customer requirements. The article’s introduction characterizes concepts such as cold backup and warm backup machines and indicators relationship as the time between faults and repairs. The mat
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Wagner vom Berg, Benjamin, Jorge Marx Gómez, and Alexander Sandau. "ICT-Platform to Transform Car Dealerships to Regional Providers of Sustainable Mobility Services." Interdisciplinary Journal of Information, Knowledge, and Management 12 (2017): 037–51. http://dx.doi.org/10.28945/3652.

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Aim/Purpose: The topic of this study is the ICT-enabled transformation of car dealerships to regional providers of sustainable mobility (e.g., car sharing). Background: Car dealerships offer specific conditions that enable a sustainable mobility offer, based on individual motorized transport like car sharing. This is especially useful in small towns or rural areas where people’s mobility is strongly dominated by private cars, and public transport coverage is limited. However, these new mobility services are combined services with the need of a deep integration of information systems, and these
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Deherieb, Mohammed Sameer, and Nora Hassan Hamza. "The Role Of Concurrent Engineering Technology And Green Target Costing In Achieving Sustainable Competitive Advantage." Muthanna Journal of Administrative and Economic Sciences 12, no. 1 (2022): 141–70. http://dx.doi.org/10.52113/6/2022-12-1/141-170.

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The research aims to integrate the two technologies of simultaneous engineering and the green target cost in providing an environmentally friendly product, because these two technologies are among the most important techniques that have emerged as a result of work strategies that change rapidly with market requirements and the essence of the modern production process, through the manufacture of products that meet the desires of customers in the shortest possible time and less cost. To achieve this goal, the General Company for Southern Cement was chosen as a research community and through one
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Krajčovič, Martin, Viktor Hančinský, Ľuboslav Dulina, Patrik Grznár, Martin Gašo, and Juraj Vaculík. "Parameter Setting for a Genetic Algorithm Layout Planner as a Toll of Sustainable Manufacturing." Sustainability 11, no. 7 (2019): 2083. http://dx.doi.org/10.3390/su11072083.

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The long-term sustainability of the enterprise requires constant attention to the continuous improvement of business processes and systems so that the enterprise is still competitive in a dynamic and turbulent market environment. Improvement of processes must lead to the ability of the enterprise to increase production performance, the quality of provided services on a constantly increasing level of productivity and decreasing level of cost. One of the most important potentials for sustainability competitiveness of an enterprise is the continuous restructuring of production and logistics syste
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Kempa, Wojciech M., and Viacheslav Kovtun. "Waiting time behavior in a service model with a multi-type processing." Scientific Papers of Silesian University of Technology. Organization and Management Series 2024, no. 214 (2024): 137–53. https://doi.org/10.29119/1641-3466.2024.214.10.

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Purpose: In many real-life service systems an arriving customer can obtain different-type processing in dependence on its preferences or requirements. In the paper, a model of a service system with finite waiting room and various types of processing is proposed. Findings: Analytic method based on integral equations and matrix approach is applied to find a representation for the Laplace transform of the customer waiting time distribution conditioned by the number of customers accumulated in the waiting room initially. Numerical examples are attached as well. Research limitations/implications: T
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Pokolenko, V., A. Lytarev, V. Kochuma, and V. Sarhsian. "Theoretical and methodological basis of the activity of construction engineering companies as the foundation of effective preparation and implementation of construction projects." Ways to Improve Construction Efficiency 3, no. 53 (2024): 151–70. https://doi.org/10.32347/2707-501x.2024.53(3).151-170.

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The article is devoted to the theoretical and methodological foundations of the activity of construction engineering companies, which are an important element for ensuring the effective preparation and implementation of construction projects. The study examines key aspects of the organization and functioning of engineering companies in the construction sector, as well as their role in the processes of design, management, control and implementation of construction projects. The authors analyze theoretical approaches to engineering, determine the methodological foundations of its application in
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Iryna, Ivakhnenko, Kuzmin Tymur, Hyrsa Valentyn, and Churylo Mykhaylo. "Innovative transformation of business processes and organizational structures of contracting enterprises in construction development." Market Relations Development in Ukraine 180, no. 2(285) (2025): 91–103. https://doi.org/10.5281/zenodo.15316095.

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The subject of the research is the processes of innovative transformation of business processes andorganizational structures of executing enterprises in the field of construction development. In particular,attention is focused on the implementation of innovative technologies, strategies and managementpractices that contribute to the optimization of operational processes, improving project efficiency andincreasing the competitiveness of companies. Changes in the organizational structures of enterprisesare studied, which allow them to flexibly adapt to changing market conditions, implement new b
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Liu, Chunting, Guozhu Jia, and Jili Kong. "Requirement-Oriented Engineering Characteristic Identification for a Sustainable Product–Service System: A Multi-Method Approach." Sustainability 12, no. 21 (2020): 8880. http://dx.doi.org/10.3390/su12218880.

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Product–service systems (PSSs) have great potential for competitiveness and sustainability. Customers’ requirements cannot be directly used in the design of a PSS. Accurate identification of customer requirements, especially hidden requirements in the product life cycle, and transformation of customer requirements into specific engineering characteristics for PSS design are urgent problems. This study proposed a systematic and whole-process framework employing specific identification processes and methods, as well as a big data analysis. A set of refined and integrated methods were used to bet
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Book chapters on the topic "Changing customer requirements for sustainable design"

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Le Blévennec, Kévin, An Vercalsteren, and Katrien Boonen. "Ecodesign as a New Lever to Enhance the Global Value Proposition: From Space to Corporate." In Towards a Sustainable Future - Life Cycle Management. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-77127-0_1.

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AbstractAs our technology-driven society is facing new environmental challenges, more and more companies’ key decision-makers are committing to limit the impact of their products and services on the environment. While ecodesign approaches have shown the potential to increase companies’ global value proposition, the integration of environmental parameters at an early stage of the design process will only be possible if such approach is tailored to a specific sector and customer expectations. To support environmental experts in charge of organizing the integration of such approach in the design
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Schuh, Günther, Wolfgang Schulz, Maximilian Kuhn, and Christian Hinke. "Agile Product Development for Cyber-Physical Products." In Internet of Production. Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-44497-5_9.

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AbstractThe manufacturing industry, especially in high-wage countries, faces new challenges in recent times. The environment of development projects gets more dynamic and uncertain and is characterized by fast-paced changes of technological and economical aspects as well as heterogeneous customer requirements and volatile markets. In combination with an increasing complexity of cyber-physical products, the challenges within product development are constantly growing. Furthermore, companies need to be more flexible and be able to adjust to changing conditions (Schuh & Dölle 2021, S. 11). To
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Schuh, Günther, Wolfgang Schulz, Maximilian Kuhn, and Christian Hinke. "Agile Product Development for Cyber-Physical Products." In Internet of Production. Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-030-98062-7_9-1.

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AbstractThe manufacturing industry, especially in high-wage countries, faces new challenges in recent times. The environment of development projects gets more dynamic and uncertain and is characterized by fast-paced changes of technological and economical aspects as well as heterogeneous customer requirements and volatile markets. In combination with an increasing complexity of cyber-physical products, the challenges within product development are constantly growing. Furthermore, companies need to be more flexible and be able to adjust to changing conditions (Schuh & Dölle 2021, S. 11). To
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Schuh, Günther, Andreas Gützlaff, Niklas Rodemann, et al. "Managing Growing Uncertainties in Long-Term Production Management." In Internet of Production. Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-030-98062-7_15-1.

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AbstractLong-term production management defines the future production structure and ensures the long-term competitiveness. Companies around the world currently have to deal with the challenge of making decisions in an uncertain and rapidly changing environment. The quality of decision-making suffers from the rapidly changing global market requirements and the uniqueness and infrequency with which decisions are made. Since decisions in long-term production management can rarely be reversed and are associated with high costs, an increase in decision quality is urgently needed. To this end, four
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Schuh, Günther, Andreas Gützlaff, Niklas Rodemann, et al. "Managing Growing Uncertainties in Long-Term Production Management." In Internet of Production. Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-44497-5_15.

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AbstractLong-term production management defines the future production structure and ensures the long-term competitiveness. Companies around the world currently have to deal with the challenge of making decisions in an uncertain and rapidly changing environment. The quality of decision-making suffers from the rapidly changing global market requirements and the uniqueness and infrequency with which decisions are made. Since decisions in long-term production management can rarely be reversed and are associated with high costs, an increase in decision quality is urgently needed. To this end, four
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Peruzzini Margherita, Marilungo Eugenia, and Germani Michele. "Functional and Ecosystem Requirements to Design Sustainable Product-Service." In Advances in Transdisciplinary Engineering. IOS Press, 2014. https://doi.org/10.3233/978-1-61499-440-4-768.

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Product-Service (P-S) represents an innovative way to create highly sustainable solutions for both large and small enterprises. However, very few works propose structured approaches for P-S ideation and design in manufacturing industry. This paper presents a novel methodology to support ideation and preliminary design of sustainable P-S solutions within industrial chains involving Large Enterprises (LEs) as well as Small and Medium Enterprises (SMEs). It is based on a matrix-based approach and allows defining the P-S functional and ecosystem requirements according to the customer needs and sus
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Purohit, Shivani K., and Ashish K. Sharma. "Development of Data Mining Driven Software Tool to Forecast the Customer Requirement for Quality Function Deployment." In Application Development and Design. IGI Global, 2018. http://dx.doi.org/10.4018/978-1-5225-3422-8.ch027.

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Quality Function Deployment (QFD) is widely used customer driven process for product development. Thus, Customer Requirements (CRs) play a key role in QFD process. However, the diversification in marketplace makes these CRs more dynamic and changing, giving rise the need to forecast CRs to improve competitiveness and increase customer satisfaction. The purpose can be served by using Data Mining techniques of forecasting. With the pool of forecasting techniques available, it is important to evaluate a suitable one for more effective results. To this end, the paper presents a novel software tool
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Quinn Colin, Soban Danielle, and Price Mark. "Value Driven Design In The Presence Of Fuzzy Requirements." In Air Transport and Operations. IOS Press, 2012. https://doi.org/10.3233/978-1-61499-119-9-317.

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As the demands and expectations of today's customers continue to rise, the designs required to fulfil these needs are becoming increasingly complex. More so, customers nowadays seek solutions that offer good value for money and satisfy both today's and tomorrow's needs. Recently, however, the cost and delay of developing these complex designs has been escalating out of control to the great dissatisfaction of both stakeholders and customers. Furthermore design teams are still struggling to effectively manage changing customer requirements at every stage of the design development without incurri
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Chen, Tsung-Yi. "Exploring the Systematic Business Model Innovation." In Sustainable Business. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-5225-9615-8.ch019.

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An electronic-based business model (BM) is the new paradigm in business model innovation (BMI). In order to adapt to an ever-changing and extremely volatile Internet environment, an enterprise needs a systematic approach and tools to improve its existing business model or create a new one. This study analyzes the issues and system requirements for collaborative business model innovation relating to (1) BM design, (2) BM innovative system design, and (3) moral and intellectual property. Focusing on level (1) BM design, this study develops a systematic business model innovation approach based on
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Sharma, Swati. "The Magnitude of Sustainable HRM Practices and Wellbeing in a Changing Environment." In Advances in Marketing, Customer Relationship Management, and E-Services. IGI Global, 2024. https://doi.org/10.4018/979-8-3693-3478-2.ch011.

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Finding strategies to maintain employee well-being is becoming more and more important to a variety of stakeholders, both within and beyond the context of the workplace, in today's rapidly evolving and fast-paced global workplace where preserving competitive edge is essential to success. The research design of study is descriptive in nature. Data was collected from secondary sources to study the importance of sustainable HR practices and wellbeing in a changing environment. Evidence demonstrates that a direct connection between HRM practices, well-being, and performance—possibly more significa
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Conference papers on the topic "Changing customer requirements for sustainable design"

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Hoffmann, Simon, and Thomas Richli. "Seismic bridge retrofit in Switzerland." In IABSE Symposium, Tokyo 2025: Environmentally Friendly Technologies and Structures: Focusing on Sustainable Approaches. International Association for Bridge and Structural Engineering (IABSE), 2025. https://doi.org/10.2749/tokyo.2025.0880.

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<p>In Switzerland, bridges built over the last century were usually designed without considering the effects of earthquakes. As a result, they do not meet the requirements that are placed on new bridges today. Existing bridges are typically reinforced for earthquake resistance only during renovation projects or when they undergo modifications or extensions. Changing the bearing concept to floating support is a proven measure. The paper presents a current example given by the overpass over the Rotte river and the motorway near Raron (canton Valais), which was supplemented with a semi-conn
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Doddema, JF. "The Use of Visco-Elastic Self-Healing Pipeline Coating." In CORROSION 2010. NACE International, 2010. https://doi.org/10.5006/c2010-10042.

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Abstract Modern pipeline maintenance requires advanced corrosion prevention systems in order to prolong service cycles and to ensure reliable and sustainable operation features. Corrosion is one of those occurrences that will affect the safe and efficient running of the pipeline with the costs for shut down, lost production, product loss, environment contamination and loss of customer confidence running into millions of Euros. Coating degradation problems that lead to the creation of a corrosion risk within the design life of a pipeline can mainly be attributed to one of the following causes:
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Fehrenbacher, Rüdiger, Maximilian Kuebler, Yunying Zeng, et al. "Upgradeable Mechatronic Systems – Integration of Upgrade Planning and Design for Increasing Sustainability in Vehicle Development." In 2025 Stuttgart International Symposium. SAE International, 2025. https://doi.org/10.4271/2025-01-0290.

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<div class="section abstract"><div class="htmlview paragraph">The automotive industry faces the challenge of developing vehicles that meet current customer needs while being future-proof. Surveys conducted for this study show that customers are concerned about the financial risks of essential components such as energy storage systems, mainly due to aging and performance degradation, which significantly affect vehicle lifespans. Based on vehicle developer surveys, a clear need for action was identified. Given the rapid technological advancements in electrified drive systems, there i
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Al Handawi, Khalil, Petter Andersson, Massimo Panarotto, Ola Isaksson, and Michael Kokkolaras. "Scalable Set-Based Design Optimization and Remanufacturing for Meeting Changing Requirements." In ASME 2020 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. American Society of Mechanical Engineers, 2020. http://dx.doi.org/10.1115/detc2020-22458.

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Abstract Engineering design problems often have open-ended requirements, especially in the early stages of development. Set-based design is a paradigm for exploring, and keeping under consideration, several alternatives so that commitment to a single design can be delayed until requirements are settled. In addition, requirements may change over the lifetime of a component or a system. Novel manufacturing technologies enable designs to be remanufactured to meet changed requirements. By considering this capability during the set-based design optimization process, solutions can be scaled to meet
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Sekáč, Peter. "Innovation and entrepreneurship." In Sustainable Business Development Perspectives 2022. Masaryk University Press, 2022. http://dx.doi.org/10.5817/cz.muni.p280-0197-2022-20.

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Nowadays, companies without innovation activity have only a low probability of success in domestic and global markets. More and more, demanding customer requirements, growing competition, advances in technological development and globalization in a constantly changing business environment are becoming driving forces for innovation. However, innovation goes hand in hand with entrepreneurship, as who conveys it are mostly the entrepreneurs. The article presents situation in the area of innovation and entrepreneurship in Europe, with a special attention on Slovakia, and also distribution of enter
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Martí Bigorra, Anna, and Ove Isaksson. "Integration of Customer-Product Interaction Into Quality Function Deployment." In ASME 2016 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. American Society of Mechanical Engineers, 2016. http://dx.doi.org/10.1115/detc2016-59992.

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Customer satisfaction is used by many companies as a key performance indicator and it is strategically important to be able to define design requirements that contribute to customer satisfaction when setting targets. For highly complex products such as vehicles, target setting is an evolving process based on continually changing internal and external requirements. Quality Function Deployment (QFD) is a method that provides a structured approach for incorporating customer needs into the product development process. However, in addition to product targets, product usage proficiency also contribu
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Mahut, Stéphanie Glatard, Benoit Eynard, Christophe Merlo, Stéphanie Minel, and Thierry Beaujon. "Best Practices Assessment in Requirements Engineering Tools Integration." In ASME 2012 11th Biennial Conference on Engineering Systems Design and Analysis. American Society of Mechanical Engineers, 2012. http://dx.doi.org/10.1115/esda2012-82860.

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Companies can use methodological software tools to perform requirement engineering. Those methodological tools are increasingly developped by external software editors and integrators. The performance of the tools is not enough to ensure efficiency of methodology application. This paper is part of a PhD research programm. This research program focuses on the way of integrating requirement engineering tools into product design department with a provider perspective. To be more precise, this research project emphasizes on modifications occuring during integration phases. In order to evaluate and
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Fu, M. W., and W. F. Lu. "Modeling and Management of Design Requirements in Product Development Life Cycle." In ASME 2003 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. ASMEDC, 2003. http://dx.doi.org/10.1115/detc2003/cie-48236.

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The traditional product development strategy has shifted from first-to-market to right-to-market and the product development paradigm has also evolved from procedure-focused to customer-needs-fulfillment-focused. How to develop the product that really meets customers’ wants and provides “tailor-made” features for individual needs is critical in contemporary product development. To avoid the product development behind schedule, over budget, possible runaway, or not the product customer wants, the design requirements are critical design information, which should always be available for easily ac
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Afshari, Hamid, and Qingjin Peng. "Using Big Data to Minimize Uncertainty Effects in Adaptable Product Design." In ASME 2015 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. American Society of Mechanical Engineers, 2015. http://dx.doi.org/10.1115/detc2015-46475.

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One of the major concerns for adaptable products is to ensure the products to meet customer preferences. As customers may update their preferences over the product lifetime, designers need methods to measure those preferences. Lack of knowledge (uncertainty) in customer preferences could endanger the product success. If designers can update their views for customer requirements, a product can be designed to follow the user requirements. Huge data are generated continuously in product user behavior, product usage, manufacturing cost etc., now called as Big Data. Collecting, managing and applyin
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Heide, Michael. "Design of Sustainable Business Models Using the Example of the Medical Supply Store." In 9th BASIQ International Conference on New Trends in Sustainable Business and Consumption. Editura ASE, 2023. http://dx.doi.org/10.24818/basiq/2023/09/060.

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Research background and context: Megatrends, new technologies, increasing customer demands and current challenges in the VUCA world are changing established business models in the German healthcare sector. The global Corona pandemic, which broke out at the beginning of 2020, is seen as a catalyst for the digital transformation of organisations to ensure innovation and competitiveness. Purpose/objectives: This research contribution is intended to show organisations how the digital transformation can be shaped. A sustainable further development of the business model is the key to success. Throug
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Reports on the topic "Changing customer requirements for sustainable design"

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Wolf, Eva. Chemikalienmanagement in der textilen Lieferkette. Sonderforschungsgruppe Institutionenanalyse, 2022. http://dx.doi.org/10.46850/sofia.9783941627987.

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The World Summit on Sustainable Development in Johannesburg in 2002 set the goal of minimising the adverse impacts of chemicals and waste by 2020. This goal has not been achieved yet. Therefore, other approaches are needed to prevent, minimise, or replace harmful substances. One possible approach is this master thesis which deals with the challenges that the textile importer DELTEX is facing with regard to a transparent communication of chemicals used and contained in the product in its supply chain. DELTEX is bound by legal regulations and requirements of its customer and must ensure that the
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