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Dissertations / Theses on the topic 'ChatGPT'

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Published: 25 July 2024
Last updated: 25 July 2025

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1

Jusko, Ján. "Chatbot pro Smart Cities." Master's thesis, Vysoké učení technické v Brně. Fakulta informačních technologií, 2019. http://www.nusl.cz/ntk/nusl-403204.

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The aim of this work is to simplify access to information for citizens of the city of Brno and at the same time to innovate the way of communication between the citizen and his city. The problem is solved by creating a conversational agent - chatbot Kroko. Using artificial intelligence and a Czech language analyzer, the agent is able to understand and respond to a certain set of textual, natural language queries. The agent is available on the Messenger platform and has a knowledge base that includes data provided by the city council. After conducting an extensive user testing on a total of 76
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Jonsson, Sofia, and Jenny Bredmar. "Chatbot - Magic in a box? : A study of a chatbot in a Swedish bank." Thesis, Uppsala universitet, Institutionen för informatik och media, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-355381.

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Artificial Intelligence (AI) is a topic, which is widely discussed around the globe. One branch of AI is Chatbot (CB) technology that uses Natural Language Processing to understand, reply and communicate with humans. Increasingly, CB has gained more popularity in many companies because of its contribution to productivity and efficiency. However, less is said about organizations expectations, use, and challenges of the CB. This exploratory research tries to get a more organizational perspective of this new phenomenon. To do so, we conducted interviews with project members in a large banking org
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Ahlström, Sara, and Patricia Jansson. "Chatbot den digitalakundtjänstmedarbetaren : En kvalitativ studie kring hur lojalitetsfaktorernapåverkas av konsumentmötet med en chatbot." Thesis, Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-42440.

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Titel: Chattbot den digitala kundtjänstmedarbetaren: En kvalitativ studie kring hur lojalitetsfaktorerna påverkas av konsumentmötet med en chattbot. Ämne: Kandidatuppsats i företagsekonomiinriktning marknadsföring, 15hp Författare: Sara Ahlström & Patricia Jansson Nyckelord: Varumärkeslojalitet, artificiell intelligens, chattbot   Syfte: Syftet med studien är att ur ett business-to-consumer perspektiv genomföra en djupgående undersökning av hur faktorerna bakom varumärkeslojalitet påverkas av konsumentmötet med en chattbot. Genom den ökade förståelsen eftersträvas att utveckla ett teoretis
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Roghult, Alexander. "Chatbot trained on movie dialogue." Thesis, KTH, Skolan för datavetenskap och kommunikation (CSC), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-157637.

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A chatbot is a computer program that engages in written or spoken conversation with a human user. This project aims to investigate the possibility of training a chatbot in using movie dialogue in generating the response. Movie dialogue can be found in both movie scripts as well as subtitles, though using subtitles is much easier as they follow a special formatting. Using one subtitle as a response to each word found in the preceding subtitle, the implemented chatbot links together subtitles. The responses are stored in a frequency distribution table that maps each word to all responses found.
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Amilon, Mattias. "Chatbot with common-sense database." Thesis, KTH, Skolan för datavetenskap och kommunikation (CSC), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-166745.

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In 1950 Alan Turing introduced the famous “Turing test” which tests if a machine can be as intelligent as a human by testing if it can communicate with a person in a “human” way. Inspired by this test, numerous so called chatbots, in the form of computer programs, that manage a written dialogue have been created. A so called commonsensedatabase consists of data that most humans would know andconsider as common knowledge, something that computers generally do not know very muchabout. This report describes the process of an attempt to implement a simple chatbot using the common-sense database Co
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Krantz, Amandus, and Petrus Lindblom. "Generating Topic-Based Chatbot Responses." Thesis, Blekinge Tekniska Högskola, Institutionen för datalogi och datorsystemteknik, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-14800.

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With the rising popularity of chatbots, not just in entertainment but in e-commerce and online chat support, it’s become increasingly important to be able to quickly set up chatbots that can respond to simple questions. This study examines which of two algorithms for automatic generation of chatbot knowledge bases, First Word Search or Most Significant Word Search, is able to generate the responses that are the most relevant to the topic of a question. It also examines how text corpora might be used as a source from which to generate chatbot knowledge bases. Two chatbots were developed for this
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Tor, Kjäll. "Visualization of Chatbot Survey Results." Thesis, Uppsala universitet, Människa-datorinteraktion, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-414841.

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Chatbots are an increasingly popular technique that has seen recent steps in development thanks to artificial intelligence. There is research conducted about chatbots in different areas, but one area that is overlooked is the presentation of data collected by the chatbot. This study aimed to explore what to think about in terms of visualizations when designing an interface in order to present chatbots results to novice users. Conducting a user study with several iterations of design, the research question was: How do you visualize the results of a chatbot survey for novice users to facilitate
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Novák, Miroslav. "Chatbot v podnikovém informačním systému." Master's thesis, Vysoké učení technické v Brně. Fakulta informačních technologií, 2019. http://www.nusl.cz/ntk/nusl-403114.

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This diploma thesis deals with problems of development of chatbots. The theoretical part of the thesis introduces the concept of the conversational interface in general and analyzes available technologies for its development. The practical part deals with the design and implementation of a particular chatbot, whose goal is to be a virtual assistant in the process of selecting and purchasing goods. This is accomplished by connecting the chatbot to the product information management system using OData web services. One of the biggest problems was to determine the order of questions asked about p
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Choque, Díaz Marilyn Lizet. "Chatbot académico utilizando tecnologías cognitivas." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2018. http://hdl.handle.net/10757/624418.

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El presente proyecto “Chatbot académico utilizando tecnologías cognitivas” tiene como objetivo principal implementar un modelo de tecnología cognitiva para mejorar los servicios de soporte académico con chatbots en instituciones universitarias. La diferencia entre los modelos convencionales y el modelo propuesto en este proyecto radica, aparte de basarse en computación cognitiva, en adicionar patrones Customer Experience, los cuales mejoran sustancialmente la interacción que se tiene con el estudiante, así como la experiencia y satisfacción con su institución universitaria. El surgimiento d
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Astistova, T. I., and O. B. Typa. "Chatbot development for Telegram social network." Thesis, Київський національний університет технологій та дизайну, 2021. https://er.knutd.edu.ua/handle/123456789/19330.

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Dinh, Kevin Hoang. "Chatbot : The future of customer feedback." Thesis, Högskolan i Halmstad, Akademin för informationsteknologi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-42990.

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This is a study about how to convert a survey to a chatbot and distribute it to various communication channels to collect feedback to improve themselves. What would be the most convenient way to gather feedback? Our daily lives are becoming more and more dependent on digital devices every day. The rise in digital devices leads to a wider range of communication channels. Is it not a good opportunity to use these channels for several purposes. This study focuses on chatbots, survey systems, communication channels, and their ability to gather feedback from respondents and use it to increase the q
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Desai, Krutarth. "California State University, San Bernardino Chatbot." CSUSB ScholarWorks, 2018. https://scholarworks.lib.csusb.edu/etd/775.

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Now-a-days the chatbot development has been moving from the field of Artificial-Intelligence labs to the desktops and mobile domain experts. In the fastest growing technology world, most smartphone users spend major time in the messaging apps such as Facebook messenger. A chatbot is a computer program that uses messaging channels to interact with users using natural Languages. Chatbot uses appropriate mapping techniques to transform user inputs into a relational database and fetch the data by calling an existing API and then sends an appropriate response to the user to drive its chats. Drawbac
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Arvidsson, Ebba, and Lovisa Kullman. "Chatbot som verktyg inom kundtjänst : Kan en chatbot effektivisera kommunikationen mellan företag och kund vid en orderbeställning?" Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-281315.

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Rapporten syftar till att svara på frågan om en chatbot kan effektivisera kommunikationen mellan företag och kund vid en orderbeställning. Arbetet innefattade utvecklandet av en prototyp av en chatbot, med förmågan att hantera specifika ärenden; Boka bud, Våra tjänster, Beräkna pris, Frågor. Chatbottens användbarhet testades senare av 15 testpersoner. I kombination med Think Aloud-metoden utfördes testerna som uppgiftsbaserade scenarion, följt av ett formulär baserat på System Usability Scale (SUS). Medelvärdet av SUS-undersökningen beräknades till 75, vilket antydde att chatbotten är godkänd
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Lindblad, Fredrik, and Oskar Andersson. "Chatbot som verktyg för kundtjänst inom larmbranschen." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-301953.

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The purpose of the report is to investigate whether a chatbot can both answer the questions that an employee would otherwise have answered and whether it is strategic and financially profitable. The work included the development of a chatbot prototype and an analysis of the economic elements and how well this prototype was considered to function. The chatbot was designed to be able to answer the same type of questions that a new employee is expected to be able to answer with the help of a script, the chatbot also provides the user links to the company’s website in some cases. The background th
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Strigér, Amanda. "End-to-End Trainable Chatbot for Restaurant Recommendations." Thesis, KTH, Skolan för datavetenskap och kommunikation (CSC), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-213982.

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Task-oriented chatbots can be used to automate a specific task, such as finding a restaurant and making a reservation. Implementing such a conversational system can be difficult, requiring domain knowledge and handcrafted rules. The focus of this thesis was to evaluate the possibility of using a neural network-based model to create an end-to-end trainable chatbot that can automate a restaurant reservation service. For this purpose, a sequence-to-sequence model was implemented and trained on dialog data. The strengths and limitations of the system were evaluated and the prediction accuracy of t
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Östman, Robin, and Marcus Olofsson. "Artificiell Intelligens inom kundtjänst : Med chatbot i centrum." Thesis, Uppsala universitet, Institutionen för informatik och media, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-378911.

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Rönnberg, Sofia. "Persuasive Chatbot Conversations : Towards a Personalized User Experience." Thesis, Linköpings universitet, Institutionen för datavetenskap, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-166354.

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Helping drivers improve their driving skills and become safer drivers is a problematic topic. Most drivers have a lacking self-assessment ability and consider themselves above average driving skills. This is believed to be related to the lack of continuous feedback after getting the driver’s license. This has led to initiatives to find alternative ways of coaching drivers toward better self-assessment and thereby toward safer driving. Chatbots and conversational interfaces has received increasing attention over the years and could be technologies that can solve these challenges. However, a maj
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Lindstam, Ted, and Anna Wikingsson. "Chatt i supportsyfte : En kvalitativ undersökning om hur chatt upplevs som supportkanal." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-37948.

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Det blir alltmer vanligt för företag att erbjuda sina kunder support och hjälp via en chatt. Chatt är en relativt ny kanal för att hantera och erbjuda support till kunder. Många företag väljer att använda sig av en chatt, dock utan att tänka på de konsekvenser det medför för organisationen och de anställda. Att använda chatt som supportkanal ger kunden nya och bättre möjligheter att snabbt få hjälp men det innebär också att nya krav ställs på organisationen som erbjuder support. Vi ville med vår undersökning identifiera och utvärdera positiva och negativa faktorer vid
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Richiello, Isabella. "Women's experience of a sexual and reproductive health chatbot." Thesis, KTH, Medieteknik och interaktionsdesign, MID, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-231819.

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Chatbots are increasing in popularity and interacting with humans via written language. Previous research has looked at chatbots within several domains, but not towards women’s general sexual and reproductive health. This offers a need to extend the small body of current research.  This report aimed to do so by describing women’s experiences of a sexual and reproductive health chatbot used as a decision support tool. The chatbot was designed based on a user-centered approach, allowing women to express desired personality traits in a person when discussing the topic. This resulted in the design
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Aljadri, Sinan. "Chatbot : A qualitative study of users' experience of Chatbots." Thesis, Linnéuniversitetet, Institutionen för datavetenskap och medieteknik (DM), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-105434.

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The aim of the present study has been to examine users' experience of Chatbot from a business perspective and a consumer perspective. The study has also focused on highlighting what limitations a Chatbot can have and possible improvements for future development. The study is based on a qualitative research method with semi-structured interviews that have been analyzed on the basis of a thematic analysis. The results of the interview material have been analyzed based on previous research and various theoretical perspectives such as Artificial Intelligence (AI), Natural Language Processing (NLP)
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Abu, Shawar Bayan Aref. "A corpus based approach to generalising a chatbot system." Thesis, University of Leeds, 2005. http://etheses.whiterose.ac.uk/1323/.

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Chatbot tools are computer programs which interact with users using natural languages. Most developers built their systems aiming to fool users that they are talking with real humans. Up to now most chatbots serve as a tool to amuse users through chatting with a robot. However, the knowledge bases of almost all chatbots are edited manually which restricts users to specific languages and domains. This thesis shows that chatbot technology could be used in many different ways in addition to being a tool for fun. A chatbot could be used as a tool to learn or study a new language, a tool to access
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Fredriksson, Joakim, and Falk Höppner. "Chatbot for Information Retrieval from Unstructured Natural Language Documents." Thesis, Högskolan i Halmstad, Akademin för informationsteknologi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-40532.

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This thesis brings forward the development of a chatbot which retrieves information from a data source consisting of unstructured natural language text. This project was made in collaboration with the company Jayway in Halmstad. Elasticsearch was used to create the search function and the service Dialogflow was used to process the natural language input from the user. A Python script was created to retrieve the information from the data source, and a request handler was written which connected the tools together to create a working chatbot. The chatbot correctly answers questions with a accura
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Nagarajan, Santhosh Kumar. "Server-Less Rule-Based Chatbot Using Deep Neural Network." Thesis, Uppsala universitet, Institutionen för informationsteknologi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-395931.

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Customer support entails multi-faceted benefits for IT businesses. Presently, the business depends upon on conventional channels like e-mail, customer care and web interface to provide customer support services. However, with the advent of new developments in Scania IT, different IT business units is driving a shift towards automated chatbot solutions to provide flexible responses to the user's questions. This thesis presents a practical study of such chatbot solution for the company SCANIA CV AB, Södertälje. The objective of the research work presented in this thesis is to analyze several dee
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Silva, Cláudia Alexandra Moreira da. "Língua@chat.pt : a escrita telemática síncrona como elemento revelador de conhecimentos linguísticos intuitivos dos falantes." Master's thesis, Porto : [Edição de Autor], 2006. http://hdl.handle.net/10216/14506.

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Este estudo debruça-se sobre a escrita telemática síncrona (ETS) - a escrita usada nas conversas em tempo real dos chats da Internet - cujos, desvios à norma poderão ser reveladores de conhecimentos linguísticos intuitivos dos falantes. Pretende-se verificar, através de um estudo de campo com base 90 minutos de conversas de chat, se as características aí presentes se poderão aproximar das evidenciadas em momentos da história da escrita: i) seja numa perspectiva histórica da escrita enquanto inovação civilizacional, em sistemas de escrita mais antigos (como os logográficos e os consânticos) de
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Silva, Cláudia Alexandra Moreira da. "Língua@chat.pt : a escrita telemática síncrona como elemento revelador de conhecimentos linguísticos intuitivos dos falantes." Dissertação, Porto : [Edição de Autor], 2006. http://aleph.letras.up.pt/F?func=find-b&find_code=SYS&request=000181229.

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Este estudo debruça-se sobre a escrita telemática síncrona (ETS) - a escrita usada nas conversas em tempo real dos chats da Internet - cujos, desvios à norma poderão ser reveladores de conhecimentos linguísticos intuitivos dos falantes. Pretende-se verificar, através de um estudo de campo com base 90 minutos de conversas de chat, se as características aí presentes se poderão aproximar das evidenciadas em momentos da história da escrita: i) seja numa perspectiva histórica da escrita enquanto inovação civilizacional, em sistemas de escrita mais antigos (como os logográficos e os consânticos) de
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Mårtensson, Christer. "Attityder kring sms och chatt." Thesis, Malmö högskola, Lärarutbildningen (LUT), 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-32914.

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Syftet med detta arbete är att undersöka och se vilka attityder lärare och elever har i förhållande till sms och chatt och dess användning i skolan. Underlaget till vår undersökning är inhämtat först i enkätform och har senare kompletterats med elev- och lärarintervjuer. Undersökningen är gjord på två olika skolor där en av skolorna är belägen i en större stad och den andra i en mindre stad och eleverna som deltog i undersökningen går i årskurs 6. Resultatet visar på att elevernas attityder gentemot sms och chattanvändningen i skolan är positivt. De tror att de kan hjälpa varandra genom dessa
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Ihs, Håkansson Ellinor. "Hur kan en chatbot implementeras som ett hjälpmedel för supporttekniker? : En förstudie för att undersöka möjligheten att implementera en chatbot i en industriell verksamhet." Thesis, Linköpings universitet, Institutionen för datavetenskap, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-159637.

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Syftet med det projekt som beskriv i denna uppsats är att undersökta möjligheterna med att implementera en chatbot i Siemens verksamhet. Fokuset för chatboten skulle vara att den på något sätt skulle implementeras som ett hjälpmedel för supportteknikerna på Siemens. Supportteknikerna arbetar dygnet runt med kundärenden som kommer in rörande deras maskiner. Därmed behöver supportteknikerna ibland hitta dokumentation och information kring dessa maskiner för att kunna ge rekommendationer till kund om hur det eventuella problemet ska lösas. I denna studie gjordes en litteraturundersökning kring ch
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Björnhed, Joakim. "Using a Chatbot to Prevent Identity Fraud By Social Engineering." Thesis, University of Skövde, School of Humanities and Informatics, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-3396.

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<p>Social engineering is a threat that is expanding and threatens organisations existence. A social engineer can get hold of crucial business information that is vital for the organisation and by this threaten the organisation. To prevent successful fraud attempts the organisations need to educate their employees about social engineering fraud techniques that can be used for gaining information. Hence, information security education needs new educational approaches to cope with the threats.</p><p>A solution to the problem is the use of an automated chatbot that gives the employees knowledge ab
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Abdul-Kader, Sameera A'amer. "An investigation on question answering for an online feedable Chatbot." Thesis, University of Essex, 2018. http://repository.essex.ac.uk/23345/.

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This thesis presents the design and implementation of a Chatbot that is able to answer questions about an entity it is learning about. This Chatbot is capable of automatically generating multiple genres using a unique technique to populate its SQL database from the Web. Our Online Feedable Chatbot can hold a conversation with the user regarding the information it has extracted from the Web. Our Online Feedable Chatbot attempts to create Question Answer pairs (QAPs) and acquire imperative sentences specially targeted at the entity it gives information about. A method to select the best response
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Westman, Gunnar, and Michael Hjälmö. "En undersökning av möjligheten att anpassa en chatbot för mailkonversationer." Thesis, KTH, Hälsoinformatik och logistik, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-278064.

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Sammanfattning Utgångspunkten för detta examensarbete är att bestämma hur väl en chatbot kan anpassas förmailkonversationer. Om chatbotar kan anpassas för mailkonversationer skulle behovet avmänskligt arbete vid monotona och förutsägbara mailkonversationer kunna minskas.Examensarbetet har implementerat ett existerande chatbot-ramverk och utvecklat ettdialogbeslutssystem för svarskonstruktion utifrån de klassificerade avsikterna. Hela systemetkallas för konversationsenhet. Målet för konversationsenheten är att uppnå ettprecisionsvärde på 0,90, som uppnåddes med en implementation av Watson assis
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Samakovlis, Niki, and Adam Särnell. "En tematisk analys av Skatteverkets chatbot utifrån den statliga värdegrunden." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-298267.

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Som statligt anställd på en svensk myndighet ska ens arbete genomsyras av demokratiska värderingar enligt den statliga värdegrunden. Skatteverket har sedan 2018 använt sig av en digital medarbetare i form av chatboten Skatti som svarar på vanliga frågor om folkbokföring och inkomstdeklarationer. I dagsläget är användandet av artificiell intelligens och chatbotar inte vanligt förekommande hos svenska statliga myndigheter. Därför är det av intresse att undersöka vilka områden som borde tas hänsyn till utifrån den statliga värdegrunden när myndigheter väljer att implementera chatbotar i deras ver
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Burri, Ramón. "Improving user trust towards conversational chatbot interfaces with voice output." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-240585.

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This thesis investigates the impact of the voice modality on user trust in conversational chatbot interfaces. The assumption is that trust can be increased by adding voice output to a chatbot and by a higher quality of a used text-to-speech synthesis. The thesis first introduces chatbots and the concept of conversational interfaces then defines trust in an online context. Based on this, a model for trust and perceiving factors for credibility, ease of use and risk is defined. An online experiment is conducted where participants run through conversational scenarios with a chatbot while varying
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Gardner, Angelica. "Improving the Chatbot Experience : With a Content-based Recommender System." Thesis, Mittuniversitetet, Institutionen för informationssystem och –teknologi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-36306.

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Chatbots are computer programs with the capability to lead a conversation with a human user. When a chatbot is unable to match a user’s utterance to any predefined answer, it will use a fallback intent; a generic response that does not contribute to the conversation in any meaningful way. This report aims to investigate if a content-based recommender system could provide support to a chatbot agent in case of these fallback experiences. Content-based recommender systems use content to filter, prioritize and deliver relevant information to users. Their purpose is to search through a large amount
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Vilela, Tiago André Pimpão. "Global Mobility Chatbot: Chatbot model to improve mobile employee experience." Master's thesis, 2021. http://hdl.handle.net/10362/116183.

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Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Marketing Intelligence<br>The Global Mobility Industry is the area that comprehends the emerging internationalization and growth of companies outside borders. Its overall core essence is to support businesses all over the world in setting up operations, by assigning employees in other cities or countries outside the company's headquarters. These operations have intrinsically a set of challenges and opportunities that both companies and employees need to face while
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Lino, Pedro Manuel Dias Braga. "Travel Booking Chatbot." Master's thesis, 2018. https://repositorio-aberto.up.pt/handle/10216/114378.

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Ferreira, Tiago Miguel Moreira. "Chatbot Automóvel Adaptável." Master's thesis, 2017. https://repositorio-aberto.up.pt/handle/10216/106510.

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Com o crescente número de objetos do dia-a-dia que contêm uma ligação à Internet sendo capazes de enviar e receber dados, a chamada \textit{Internet of Things} (IoT) -- a necessidade de ter sistemas que interajam com esses mesmos objetos também cresceu. Esta necessidade cresceu tanto que nesta altura muitos dos fabricantes destes objetos já distribuem software desenhado para interagir com os seus produtos. No entanto, isto requer que o utilizador instale uma aplicação diferente para cada produto que queira utilizar e que, na maior parte das vezes, seja obrigado a navegar por interfaces e menus
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Chang, Chiung-Chih, and 張瓊之. "Style-Changeable Chatbot." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/m2zn5m.

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38

Lino, Pedro Manuel Dias Braga. "Travel Booking Chatbot." Dissertação, 2018. https://repositorio-aberto.up.pt/handle/10216/114378.

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39

Ferreira, Tiago Miguel Moreira. "Chatbot Automóvel Adaptável." Dissertação, 2017. https://repositorio-aberto.up.pt/handle/10216/106510.

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Com o crescente número de objetos do dia-a-dia que contêm uma ligação à Internet sendo capazes de enviar e receber dados, a chamada \textit{Internet of Things} (IoT) -- a necessidade de ter sistemas que interajam com esses mesmos objetos também cresceu. Esta necessidade cresceu tanto que nesta altura muitos dos fabricantes destes objetos já distribuem software desenhado para interagir com os seus produtos. No entanto, isto requer que o utilizador instale uma aplicação diferente para cada produto que queira utilizar e que, na maior parte das vezes, seja obrigado a navegar por interfaces e menus
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40

Huang, Pei-Ju, and 黃珮茹. "Chatbot commerce－An empirical analysis of chatbot usage scenarios and user intentions." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/bny92b.

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Gonçalez, Fernando Feliu. "Chatbot para atendimento automatizado." Master's thesis, 2021. http://hdl.handle.net/10284/9946.

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A área da inteligência artificial vem evoluindo muito rapidamente junto com as tecnologias computacionais. O desenvolvimento de máquinas capazes de realizar tarefas, que até então eram exclusivamente humanas, como atendimento de clientes, por exemplo, tem se tornado cada vez mais comum. Deste modo o chatbot é uma tecnologia que vem revolucionando a maneira que as empresas estão prestando seus serviços, permitindo a redução de custos com pessoal, padronização das informações e uma melhor experiencia com o seu usuário final. Entre as diversas aplicações está o atendimento ao cliente, onde o mesm
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Barradas, Nuno Alexandre Mestre. "A book-oriented chatbot." Master's thesis, 2020. http://hdl.handle.net/10071/22099.

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The automatic answer to questions in natural language is an area that has been studied for many years. However, based on the existing question answering systems, the percentage of correct answers over a set of questions, generated from a dataset, we can see that the performance it is still far away from to 100%, which is many times the value achieved when the questions are tested by humans. This work addresses the idea of a book-oriented Chatbot, more precisely a question answering system directed to answer to questions in which the dataset is one or more books. This way, we intend to ad
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Teixeira, Fábio André Alves. "Chatbot para serviços bancários." Master's thesis, 2018. https://hdl.handle.net/10216/118800.

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Jakúbek, Tomáš. "Chatbot k aplikácii MojiLidi." Master's thesis, 2019. http://www.nusl.cz/ntk/nusl-429093.

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This diploma thesis deals with building a chatbot for the MojiLidi system, which helps to find specialists and companies providing their services and products. Chatbot is a type of interface that is controlled by a natural language conversation. Thus, users do not need to know the meaning of buttons or forms and for them it is enough just to say request. The work describes the main parts of chatbot such as understanding the natural language, managing the dialogue, creating responses, communication channel and the conversational user interface. Consequently, such a conversation agent is created
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Ho, Ching-Ting, and 何靖霆. "Flow-based Chatbot Framework." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/g4am4u.

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碩士<br>國立臺灣海洋大學<br>資訊工程學系<br>105<br>Nowadays, more and more ChatBotChatbots are dependent built onon those social platforms like Facebook, line, and slack. Accordingly growing day by day, but also more and moremany tools and online platforms for building ChatBotChatbots have been constructed and widely usedappeared one after another., However, these tools or platforms are not able to fully support the control of chat flow, the management of conversations, and bi-directional Web service integration. but they usually focus on a single function. If a userwe want plans to build a ChatBotChatbot wit
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Teixeira, Fábio André Alves. "Chatbot para serviços bancários." Dissertação, 2018. https://hdl.handle.net/10216/118800.

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Baptista, Bruno Miguel Costa. "IPBRICK OS - AI Voice/Chatbot." Master's thesis, 2022. https://hdl.handle.net/10216/140739.

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Pereira, Nuno Filipe Reininho Proença. "Chatbot na Área de Sistemas Financeiros." Master's thesis, 2019. https://hdl.handle.net/10216/119703.

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Carvalho, João Rafael da Silva. "Chatbot para ajuda de novos alunos." Master's thesis, 2020. http://hdl.handle.net/10348/10722.

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Dissertação submetida à UNIVERSIDADE DE TRÁS-OS-MONTES E ALTO DOURO para obtenção do grau de MESTRE em Engenharia Electrotécnica e de Computadores<br>Na Universidade de Trás-os-Montes e Alto Douro (UTAD), no início de cada ano letivo, existe um aumento do tempo de resposta dos serviços da universidade porque, os funcionários desses serviços, apesar de capazes, sofrem uma enorme sobrecarga no seu trabalho. A principal razão é a grande afluência de alunos recém-chegados de diversas origens. Por isso, para ser possível responder ao crescente aumento de alunos, aliviando os funcionários de pergun
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Pereira, Nuno Filipe Reininho Proença. "Chatbot na Área de Sistemas Financeiros." Dissertação, 2019. https://hdl.handle.net/10216/119703.

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