Dissertations / Theses on the topic 'Children Medical care'
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Lei, Xiaoyan. "Public and private transfers essays on transfers to children and parents /." Diss., Restricted to subscribing institutions, 2007. http://proquest.umi.com/pqdweb?did=1467890571&sid=1&Fmt=2&clientId=1564&RQT=309&VName=PQD.
Full textRasnake, L. Kaye. "Anxiety reduction with children receiving medical care : cognitive developmental considerations /." The Ohio State University, 1987. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487325740719711.
Full textManaseri, Holly M. "Complex care perspectives from mothers of children with medical needs /." Related electronic resource: Current Research at SU : database of SU dissertations, recent titles available full text, 2009. http://wwwlib.umi.com/cr/syr/main.
Full textRein, David Bruce. "Modeling the health care utilization of children in Medicaid." Diss., Available online, Georgia Institute of Technology, 2004:, 2003. http://etd.gatech.edu/theses/available/etd-06072004-131339/unrestricted/rein%5Fdavid%5Fb%5F200405%5Fphd.pdf.
Full textMarti-Morales, Madeline. "Care coordination, family-centered care and functional ability in children with special health care needs in the United States." ScholarWorks, 2011. https://scholarworks.waldenu.edu/dissertations/870.
Full textTeng, Yu-wai Alice. "Children health center." Hong Kong : University of Hong Kong, 1996. http://sunzi.lib.hku.hk/hkuto/record.jsp?B25948568.
Full textChung, Yuk-lan Ida. "A systematic review on integrated care pathway for children who need surgical intervention /." View the Table of Contents & Abstract, 2006. http://sunzi.lib.hku.hk/hkuto/record/B36396886.
Full textLong, Webb E. "The value of the medical home for children without special health care needs." Thesis, Boston University, 2012. https://hdl.handle.net/2144/12490.
Full textObjective: Although the medical home is promoted for all children by the AAP and the Affordable Care Act, its impact on the majority of the pediatric population - children without special health care needs- is unknown. We examined whether the medical home is associated with beneficial health care utilization and health promoting behaviors in this population, and whether the effect of the medical home is influenced by cumulative social risk. Methods: This was a secondary data analysis of the 2003 National Survey of Children's Health (NSCH). Data were available for 102,353 children, 82% of whom did not have special health care needs. We operationalized the medical home per the NSCH design. Logistic regression for complex sample surveys was used to model each outcome with the medical home, controlling for sociodemographics. Results: Overall, a slight minority of children had a medical home, including 46.6% of those without special health care needs. Among those children, the medical home was significantly associated with decreased emergency department (aOR 0.73, 95% Cl 0.67- 0.79) and PCP sick-visits (aOR 0.85, 95% Cl 0.79-0.91), and with increased preventive care visits (aOR 1.59, 95% Cl 1.48-1.72). It was also associated with anticipatory guidance outcomes such as being read to (aOR 1.28, 95% Cl 1.03-1.58), helmet use (aOR 1.27, 95% Cl1.12-1.44), and decreased screen time (aOR 1.12, 95% Cl1.03- 1.21 ). There was no consistent trend in association between the medical home and the various outcomes across social risk strata. Conclusions: For children without special health care needs, the medical home is associated with beneficial health and anticipatory guidance outcomes. These findings support the AAP and Affordable Care Act recommendations to extend the medical home to all children.
Chia, Jean. "How Often Do Care Plans Address Patient/Family-Stated Goals for Children with Medical Complexity?" University of Cincinnati / OhioLINK, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1563876729636912.
Full textMa, Hoi-ling Helen, and 馬海菱. "Appropriateness and feasibility of medical preparatory play in preparing children for anaesthetic procedure." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2010. http://hub.hku.hk/bib/B44626022.
Full textCline, Virginia Depp. "POST-TRAUMATIC STRESS DISORDER (PTSD) IN CHILDREN FOLLOWING ACUTE INJURIES REQUIRING EMERGENCY MEDICAL CARE." UKnowledge, 2007. http://uknowledge.uky.edu/gradschool_diss/481.
Full textAmoah, Abigail. "Factors contributing to primary care givers' delay in presenting children with chronic kidney disease for medical care in Ghana." Master's thesis, University of Cape Town, 2017. http://hdl.handle.net/11427/24979.
Full textChung, Yuk-lan Ida, and 鍾玉蘭. "A systematic review on integrated care pathway for children who need surgical intervention." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2006. http://hub.hku.hk/bib/B45011758.
Full textMitchell, Barbara E. "Physical health of maltreated children shortly after entry into foster care : assessment and prediction of documented medical problems and caregiver reported health status /." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 2002. http://wwwlib.umi.com/cr/ucsd/fullcit?p3044789.
Full textSeligman, Laura D. "The Effects Of Anxiety and Depression on Children's Utilization of Medical Health Care Services." Thesis, Virginia Tech, 1996. http://hdl.handle.net/10919/36820.
Full textMaster of Science
Silverstein, Jason Bryan. "Without Power, Without Glory: Palliative Care for Children the Nation’s Best Hospital Couldn’t Cure." Thesis, Harvard University, 2016. http://nrs.harvard.edu/urn-3:HUL.InstRepos:33493557.
Full textAnthropology
Paukert, Judy Lynn. "Faculty use of teaching strategies in ambulatory pediatric primary care settings /." Digital version accessible at:, 1999. http://wwwlib.umi.com/cr/utexas/main.
Full textDewan, Tammie Joanne. "Characterizing the experience of accessing medical care for children with rare and undiagnosed complex conditions." Thesis, University of British Columbia, 2017. http://hdl.handle.net/2429/61241.
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Experimental Medicine, Division of
Medicine, Department of
Graduate
Tatterton, Michael J. "Non-medical prescribing and advanced practice in children's hospices." Together for Short Lives, 2020. http://hdl.handle.net/10454/18256.
Full textIn recent years, as the prevalence of prescribers has increased, there has been discord and confusion around exactly how to refer to prescribers who are not doctors (Nuttall and Rutt-Howard, 2020). Professional regulators continue to define prescribers by specific profession, using terms such as ‘nurse prescriber’ (Nursing and Midwifery Council, 2018a), ‘pharmacist prescriber’ (General Pharmaceutical Society, 2018) and ‘allied health professional prescriber’ (Health and Care Professions Council, 2016). However, there is a broader range of literature using the collective term of ‘non-medical prescribers’ (All Wales Medicines Strategy Group, 2017; Department of Health Northern Ireland, 2020; NHS England, 2020; Scottish Government, 2020), highlighting the multidisciplinary nature of contemporary prescribing practices across the UK, and the shared responsibility of prescribers for assuring safe and effective practice. Within this chapter, we refer to prescribers collectively, as non-medical prescribers. Although this chapter has been written with the four countries of the UK in mind, it is important that you consider any country-specific, and profession-specific guidelines.
Chouteau, Wendy A. "Use of a Portable Medical Summary to Provide Continuity across Systems of Care as Youth with Medical Complexity Transition to Adult Care." Xavier University / OhioLINK, 2018. http://rave.ohiolink.edu/etdc/view?acc_num=xavier1524321320625958.
Full textSpradling, Rebecca Lynne Allen. "Development and coordination of a health care services program for foster children in a shelter care population." CSUSB ScholarWorks, 2002. https://scholarworks.lib.csusb.edu/etd-project/2096.
Full textInkelas, Moira. "Incentives in a specialty care carve-out." Santa Monica, CA : RAND Graduate School, 2001. http://catalog.hathitrust.org/api/volumes/oclc/47357973.html.
Full textCavota, João Joaquim Gunza. "Primary health care facilities for street children : a study of the street children's requirements in designing community hospitals in Angola." Master's thesis, University of Cape Town, 1997. http://hdl.handle.net/11427/28254.
Full textBibliography: pages 122-126.
This dissertation studies the delivery of health care to street children. ft investigates the existing street children's facilities and the health system in Ang of a in order to determine an appropriate type of health facilities for the special health needs of these children. The study was based on a review of bibliographic material on street children and related subjects. The findings from this review were tested through a series of interviews with professionals working with street children in Angola and with ~treet children randomly selected from shelters and on the streets in Luanda. The questionnaires were designed for evaluation of the street children's facilities, the health system and to determine street children's preferences and attitudes towards formal institutions in a context where th'e main cause of family disintegration was war. The study concluded that street children's health needs in Angola would be better catered for through independent primary health centres provided with partial in-patient services (temporary sf eeping and eating facilities for children under medical care). These centres would serve mainly children with no access to shelters and those living in shelters without health centres. The study formulates guidelines and presents a design example of the type offacifity proposed.
Pirtle, Jody Marie. "Collaboration Among Families, Educators, and Medical Professionals to Create a Rural Medical Home for Children with Special Health Care Needs and Disabilities." Diss., The University of Arizona, 2012. http://hdl.handle.net/10150/283632.
Full textCaicedo, Carmen. "Children with Special Health Care Needs: Comparison of the Effects of Home Care Setting, Prescribed Pediatric Extended Care Setting, and Long-Term Care Setting on Child and Family Health Outcomes and Health Care Service Use." FIU Digital Commons, 2013. http://digitalcommons.fiu.edu/etd/844.
Full textMcDonald, Kate. "Transitions to Adulthood for Children with Special Health Care Needs." Diss., The University of Arizona, 2011. http://hdl.handle.net/10150/202697.
Full textRoy, Lonnie C. "Dallas Area Health Care Use: Study of Insured, Uninsured, and Medicaid Enrolled Children." Thesis, University of North Texas, 2000. https://digital.library.unt.edu/ark:/67531/metadc2553/.
Full textHernandez-Rodriguez, Jose P. "Developing interventions to improve parental and carer performance of temperature measurement, fever care and knowledge of feverish illness in children." Thesis, University of Oxford, 2014. http://ora.ox.ac.uk/objects/uuid:a2882960-81f1-4c3d-9f97-db09b24580dc.
Full textDavidson, Deryn. "Integrating Biophilic Principles and Therapeutic Design Elements in Outdoor Spaces for Children at Tucson Medical Center." The University of Arizona, 2013. http://hdl.handle.net/10150/294837.
Full textYousef, Yousef Mohammed. "Medical professionals' oral health knowledge, attitudes & related practices performed for high caries-risk children." Diss., University of Iowa, 2011. https://ir.uiowa.edu/etd/2793.
Full textYung, Wing-yan Ada, and 楊穎欣. "Clinical outcome and prognosis of childhood epilepsy (1996-2006)." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2010. http://hub.hku.hk/bib/B45153322.
Full textBrennan, Mary. "Establishing clinical networks to deliver optimal care for children and young people with Juvenile Idiopathic Arthritis : guidance for medical professionals." Thesis, University of Newcastle upon Tyne, 2016. http://hdl.handle.net/10443/3457.
Full textJohansson, Nina. "Social workers’ perspectives on a medical home model for children and adolescents in out of home care : An interview study." Thesis, Uppsala universitet, Institutionen för folkhälso- och vårdvetenskap, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-413383.
Full textBakgrund: I Sverige har hälsoutfallen för barn och ungdomar inom socialtjänstens placeringar utanför det egna hemmet varit bristande. Hälsofam är en organisatorisk modell inom hälso- och sjukvård för barn i placeringar utanför det egna hemmet i Uppsala. Syfte: Syftet med denna kvalitativa studie är att undersöka hur anställda inom Socialtjänsten har upplevt och erfarit Hälsofam-modellen. Metod: En kvalitativ explorativ studie med tio semi-strukturerade individuella telefonintervjuer användes. Kriterier för inkludering i studieurvalet var att personen skulle vara anställd inom Socialtjänsten, arbeta med denna typ av fall samt ha erfarenhet av att remittera barn och unga till Hälsofam. Resultat: Arbetet med Hälsofam har erbjudit anställa inom socialtjänsten en väg in till hälso- och sjukvården, vilket tidigare upplevts begränsat. Hälsofam har erbjudit anställda inom socialtjänsten ett aktivt samarbete, där fokus har lagts på organiserat interprofessionellt arbete. Frågan har också rests, huruvida alla barn och ungdomar har samma möjlighet till vård inom Hälsofam. Slutsats: Hälsofam-modellen har haft en positiv inverkan på det inbördes förhållandet mellan Socialtjänst och hälso- och sjukvårdssektorn. Anställda inom socialtjänsten upplever även att arbetet med att stödja de barn och unga som får vård utanför hemmet, har blivit lättare i och med Hälsofam. Resultatet visar dock att det personliga perspektivet hos den anställda samt den samhälleliga situationen där de arbetar, skapar begräsningar för att erbjuda vård till alla barn och unga.
鄧如慧 and Yu-wai Alice Teng. "Children health center." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31983054.
Full textCrengle, Suzanne Marie. "The management of children's asthma in primary care : Are there ethnic differences in care?" Thesis, University of Auckland, 2008. http://hdl.handle.net/2292/4957.
Full textAbstract Background Asthma is a common problem in New Zealand, and is associated with significant morbidity and costs to children, their families, and wider society. Previously published New Zealand literature suggested that Māori and Pacific children were less likely than NZ European children to receive asthma medications and elements of asthma education, had poorer knowledge of asthma, and experienced greater morbidity and hospitalisations. However, none of the previous literature had been specifically designed to assess the nature of asthma care in the community, or to specifically answer whether there were ethnic disparities in care. A systematic review of studies published in the international literature that compared asthma management among different ethnic groups drawn from community-based samples was undertaken. The results of this review suggested that minority ethnic group children were less likely to receive elements of asthma medication use, asthma education and self-management (action) plans. Objectives The primary objectives of the study were to: • describe the use of medications, medication delivery systems, asthma education, and self-management plans in primary care for Māori, Pacific, and Other ethnic group children • ascertain whether there were any ethnic disparities in the use of medications, medication delivery systems, asthma education, and self-management plans in primary care after controlling for differences in socio-economic position and other potential confounders. Secondary objectives were to: • describe the asthma-related utilisation of GP, after hours medical care, emergency departments, and hospital admissions among Māori, Pacific, and Other ethnic group children with asthma • ascertain whether differences in medication use, the provision of asthma education, and the provision of self-management plans explained ethnic differences in health service utilisation. Methods A cross-sectional survey was conducted in Auckland, New Zealand. The caregivers of 647 children who were aged 2–14 years, had a diagnosis of asthma or experienced ‘wheeze or whistling in the chest’, and had experienced symptoms in the previous 12 months were identified using random residential address start points and door knocking. Ethnically stratified sampling ratios were used to ensure that approximately equal numbers of children of Māori, Pacific and Other ethnicity were enrolled into the study. A face-to-face interview was conducted with the caregivers of these children. Data was collected about: socio-demographic factors; asthma morbidity; asthma medications and delivery devices; exposure to, and experiences of, asthma education and asthma action plans; and asthma-related health services utilisation. Results In this study, the caregivers of 647 eligible children were invited to participate and 583 completed the interview, giving an overall completion rate of 90.1%. There were no ethnic differences in completion rates. The overall use of inhaled corticosteroid medications had increased since previous New Zealand research was published. Multivariable modelling that adjusted for potential confounders did not identify ethnic differences in the use of inhaled corticosteroids or oral steroids. Some findings about medication delivery mechanisms indicated that care was not consistent with guidelines. About 15% of participants reported they had not received asthma education from a primary care health professional. After adjusting for potential confounders there were no ethnic differences in the likelihood of having received asthma education from a health professional. Among those participants who had received education from a primary care health professional, significantly fewer Māori and Pacific caregivers reported receiving education about asthma triggers, pathophysiology and action plans. Lower proportions of Pacific (77.7%; 95% confidence interval (95%CI) 70.3, 85.1) and Māori (79.8%; 95% CI 73.6, 85.9) caregivers were given information about asthma triggers compared to Other caregivers (89.2%; 95% CI 84.9, 93.6; p=0.01). Fewer Māori (63.6%; 95% CI 55.7, 71.4) and Pacific (68.1%; 95% CI 60.1, 76.1) caregivers reported receiving information about pathophysiology (Other 75.9%; 95% CI 69.5, 82.3; p=0.05). Information about asthma action plans had been given to 22.7% (95% CI 15.5, 29.9) of Pacific and 32.9% (95% CI 25.3, 40.6) of Māori compared to Other participants (36.5%; 95% CI 28.6, 44.3; p=0.04). In addition, fewer Māori (64.2%; 95% CI 56.1, 72.3) and Pacific (68.5%; 95% CI 60.1, 77.0) reported that the information they received was clear and easy to understand (Other 77.9%; 95% CI 71.8, 84.1; p=0.03). About half of those who had received education from a health professional reported receiving further education and, after adjustment for potential confounders, Pacific caregivers were less likely to have been given further education (odds ratio 0.57; 95% confidence interval 0.33, 0.96). A minority of participants (35.3%) had heard about action plans and, after adjustment for potential confounders, Pacific caregivers were less likely to have heard about these plans (odds ratio 0.54; 95% confidence interval 0.33, 0.96). About 10% of the sample was considered to have a current action plan. The mean number of visits to a GP for acute and routine asthma care (excluding after-hours doctors and medical services) in the previous twelve months were significantly higher for Pacific (3.89; CI 3.28, 4.60) and Māori (3.56; CI 3.03, 4.16) children than Other ethnic group children (2.47; CI 2.11, 2.85; p<0.0001). Multivariable modelling of health service utilization outcomes (‘number of GP visits for acute and routine asthma care in the previous twelve months’, ‘high use of hospital emergency departments’, and ‘hospital admissions’) showed that adjustment for potential confounding and asthma management variables reduced, but did not fully explain, ethnic differences in these outcomes. Māori children experienced 22% more GP visits and Pacific children 28% more visits than Other children (p=0.05). Other variables that were significantly associated with a higher number of GP visits were: regular source of care they always used (regression coefficient (RC) 0.24; p<0.01); lower household income (RC 0.31; p=0.004) and having a current action plan (RC 0.38; p=0.006). Increasing age (RC -0.04; p=0.003), a lay source of asthma education (RC -0.41; p=0.001), and higher scores on asthma management scenario (RC -0.03; p=0.05) were all associated with a lower number of GP visits. Pacific (odds ratio (OR) 6.93; 95% CI 2.40, 19.98) and Māori (OR 2.60; 95% CI 0.87, 8.32) children were more likely to have used an emergency department for asthma care in the previous twelve months (p=0.0007). Other variables that had a significant effect on the use of EDs in the multivariable model were: not speaking English in the home (OR 3.72; 95% CI 1.52, 9.09; p=0.004), male sex (OR 2.43; 95% CI 1.15, 5.15; p=0.02), and having a current action plan (OR 7.85; 95% CI 3.49, 17.66; p<0.0001). Increasing age was associated with a reduced likelihood of using EDs (OR 0.90; 95% CI 0.81, 1.00; p=0.05). Hospitalisations were more likely in the Pacific (OR 8.94; 95% CI 2.25, 35.62) and Māori (OR 5.40; 95% CI 1.28, 23.06) ethnic groups (p=0.007). Four other variables had a significant effect on hospital admissions in the multivariable model. Participants who had a low income (OR 3.70; 95% CI 1.49, 9.18; p=0.005), and those who had a current action plan (OR 8.39; 95% CI 3.85, 18.30; p<0.0001) were more likely to have been admitted to hospital in the previous 12 months. Increasing age (OR 0.88; 95% CI 0.80, 0.98; p=0.02) and parental history of asthma (OR 0.39; 95% CI 0.18, 0.85; p=0.02) were associated with reduced likelihood of admission. Conclusions The study is a robust example of cross-sectional design and has high internal validity. The study population is representative of the population of children with asthma in the community. The three ethnic groups are also considered to be representative of those ethnic groups in the community. The study, therefore, has good representativeness and the findings of the study can be generalised to the wider population of children with asthma in the Auckland region. The results suggested that some aspects of pharmacological management were more consistent with guideline recommendations than in the past. However, given the higher burden of disease experienced by Māori and Pacific children, the lack of observed ethnic differences in the use of preventative medications may reflect under treatment relative to need. There are important ethnic differences in the provision of asthma education and action plans. Future approaches to improving care should focus on interventions to assist health professionals to implement guideline recommendations and to monitor ethnic disparities in their practice. Asthma education that is comprehensive, structured and delivered in ways that are effective for the people concerned is needed.
PHELAN, KIERAN J. "TRENDS AND PATTERNS OF PLAYGROUND INJURIES IN UNITED STATES CHILDREN AND ADOLESCENTS." University of Cincinnati / OhioLINK, 2001. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1006198437.
Full textHughes, Suzanne Chung-A.-On. "Children's receipt of routine health care : the role of parental health beliefs /." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 2002. http://wwwlib.umi.com/cr/ucsd/fullcit?p3071178.
Full textCortes, Cynthia G. "The relationship of medical homeness to the quality of life of mothers of children with and without special health care needs." Thesis, Birmingham, Ala. : University of Alabama at Birmingham, 2008. https://www.mhsl.uab.edu/dt/2008p/cortes.pdf.
Full textTabane, Elizabeth Mamatle. "Opinions of African caretakers of children at Red Cross War Memorial Children's Hospital regarding the linking of traditional healers to western health settings." Master's thesis, University of Cape Town, 1995. http://hdl.handle.net/11427/21772.
Full textHealth care systems play an important role in maintaining good health in communities. In South Africa, Africans are continually faced with the dilemma of choosing western or traditional values. The literature has shown that African people use both western and traditional systems simultaneously. The South African government is also considering to include traditional healers in the national health policy .This study examines the opinions of African parents or caretakers of children at Red Cross War Memorial Children' s Hospital regarding their use of western and traditional health systems and their opinion regarding their linkage. The research method for this exploratory study was a focus group and structured interview. The results indicated that in the communities from which the respondents were drawn there are many Africans who consult traditional healers. The results further indicated that many Africans consult both western doctors and traditional healers for the same medical problem. The results also indicated that the respondents considered it necessary to link traditional healers to western health settings. Recommendations for future research are included.
Garlington, Jennifer Erin, and Jennifer Erin Garlington. "Exploring Family Perceptions About Primary Care Management Following Diagnosis of Type 1 Diabetes in Preschool-Age Children." Diss., The University of Arizona, 2016. http://hdl.handle.net/10150/621004.
Full textLuque, John S. "Breathing easier : ethnographic study of acute respiratory infection in children in rural Ecuador." [Tampa, Fla] : University of South Florida, 2006. http://purl.fcla.edu/usf/dc/et/SFE0001420.
Full textBaisley, Ana Maria. "Understanding the experience and needs of foster parents caring for medically fragile children." CSUSB ScholarWorks, 2003. https://scholarworks.lib.csusb.edu/etd-project/2386.
Full textHunt, Anne. "State policies and the social construction of female domestic labour with particular reference to the care of pre-school children, 1918-1948." Thesis, University of Hull, 1987. http://hydra.hull.ac.uk/resources/hull:3102.
Full textLetostak, Tiasha Barik. "Relationships Among Financial, Clinical, and Organizational Factors in a Population of Children with Special Health Care Needs: A Secondary Analysis of the 2009/10 NS-CSHCN." The Ohio State University, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=osu1436740534.
Full textKeyserlingk, Edward W. "Treating seriously disabled newborn children : the role of bioethics in formulating decision-making policies in interaction with law and medicine." Thesis, McGill University, 1985. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=72022.
Full textSchaefer, Jay M. "Is "good" good enough? a small area variation analysis of disparity in expressed rates of access to and satisfaction with child and adolescent healthcare services in east Central Florida." Doctoral diss., University of Central Florida, 2010. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/4603.
Full textID: 029050697; System requirements: World Wide Web browser and PDF reader.; Mode of access: World Wide Web.; Thesis (Ph.D.)--University of Central Florida, 2010.; Includes bibliographical references (p. 117-123).
Ph.D.
Doctorate
Health and Public Affairs
Public Affairs
Hurtado, Maria R. "PEDIATRIC PALLIATIVE CARE: UNMET NEEDS FOR MENTAL HEALTH RESOURCES OF PARENTS OF CHILDREN WITH LIFE-THREATENING DISEASES." CSUSB ScholarWorks, 2015. https://scholarworks.lib.csusb.edu/etd/208.
Full textJohnson, Laverne Michelle. "Measurement of service quality and customer satisfaction at a children’s hospital in the Western Cape." Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2658.
Full textHealthcare facilities across South Africa are increasingly facing a myriad of societal, fiscal, political and cultural challenges associated with demands for greater quality in the provision of healthcare services. This study measures service quality and customer satisfaction at a Cape Town hospital (hereinafter referred to as Hospital X), with the aim of providing its management with information to enable them to enhance service quality and thus improve customer satisfaction. It is essential to note that the respondents in this study were the parents or guardians of patients. The views of the patients were not obtained directly from them as it would have been unethical for minors to have participated in the survey. Their parents or guardians were surveyed in order to obtain the requisite data. The problem investigated was that management at public hospitals does not regularly research what customers need from a service quality point of view, Therefore, Hospital X may be failing to provide a quality service to its customers, namely, parents and guardians. Against this background, the researcher set out to measure customer perceptions and expectations of service quality by making use of the SERVQUAL model. “Customer expectation” is what the customer can reasonably expect given the available resources and is likely to be influenced by personal needs and past experience. “Customer perceptions” are totally subjective and based on the customer’s interaction with the service provided at Hospital X. The SERVQUAL model (reliability, assurance, tangibles, empathy and responsiveness), is commonly known as the RATER model, RATER being an acronym formed from the first letter of each of the five dimensions of SERVQUAL. The study incorporates the SERVQUAL dimensions within a survey comprising a number of questions structured on a six-point Likert scale. The results of applying the SERVQUAL model will indicate whether or not Hospital X provides a quality service to their customers. The study seeks to demonstrate the importance of service quality and customer satisfaction to hospital management, as well as the impact that effective service quality can have on customers’ evaluation of their overall hospital experience. (The term customer will be used interchangeably with parent and/or guardian in this study.)
Irochu-Omare, Margaret Helen. "Parent/caregiver satisfaction with physiotherapy services for children with cerebral palsy: an explorative qualitative study at the cerebral palsy clinic in Mulago Hospital, Kampala, Uganda." Thesis, University of the Western Cape, 2004. http://hdl.handle.net/11394/1527.
Full textThe extent to which customers are satified with the care they receive from the health professionals has been an important area of interest for researchers, managers and health care workers. The physiotherapy cerebral palsy clinic at Mulago Hospital in Kampala Uganda provides physiotherapy services for parents caregivers of children with cerebral palsy. The parents caregivers visit the clinic seeking physiotherapy services that will address their problems and those of the child. The purpose of this study was to explore the satisfaction that the parents caregivers of children with cerebral palsy get from utilising the physiotherapy services at the clinic and to identify the barriers problems that they encounter that might affect their attendance.
South Africa
Michalski, Karol. "Implementation of children book in maternal care for children’s healthier lifestyle : Implementation process and the Swedish nurses experiences of Saga Sagor ‘’Fiffiga kroppen och finurliga knoppen’’." Thesis, Uppsala universitet, Institutionen för kvinnors och barns hälsa, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-448514.
Full text