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Dissertations / Theses on the topic 'Churn management'

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1

Li, Ke. "Customer Relationship Management: from Conversion to Churn to Winback." Diss., Temple University Libraries, 2013. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/221333.

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Business Administration/Marketing<br>Ph.D.<br>With the grant of a big CRM dataset from a large media company, this dissertation examines four different categories of factors that could impact three stages of customer relationship management, namely customer acquisition, retention, and winback of lost customers. Specifically, with the aid of machine learning method of random forests and text mining technique, this study identify among the factors of customer heterogeneity (e.g. in usage of self-care service channels, duration of service, responsiveness to marketing actions), firm's marketing in
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Aberg, Cobo Ignacio. "Using behavioral analytics and machine learning to improve churn management." Thesis, Massachusetts Institute of Technology, 2017. http://hdl.handle.net/1721.1/111464.

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Thesis: S.M., Massachusetts Institute of Technology, Sloan School of Management, 2017.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (page 36).<br>New trends are shaping the telecommunications, media and technology (TMT) industries. Consumers are demanding to be connected anytime to hundreds of thousands of applications that are one click away. In addition, loyalty levels are decreasing and customers do not hesitate to switch providers if they do not receive value for their money. Because of this, churn management is a key driver of profits. However, few compa
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Aronsson, Henrik. "Modeling strategies using predictive analytics : Forecasting future sales and churn management." Thesis, KTH, Skolan för informations- och kommunikationsteknik (ICT), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-167130.

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This project was carried out for a company named Attollo, a consulting firm specialized in Business Intelligence and Corporate Performance Management. The project aims to explore a new area for Attollo, predictive analytics, which is then applied to Klarna, a client of Attollo. Attollo has a partnership with IBM, which sells services for predictive analytics. The tool that this project is carried out with, is a software from IBM: SPSS Modeler. Five different examples are given of what and how the predictive work that was carried out at Klarna consisted of. From these examples, the different pr
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Lusk, Donna L. "Corporate Facility Management Case Study: Managing Intra-Office Churn in Limited Space." University of Akron / OhioLINK, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=akron1447150379.

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Mirza, Ahmed Kamal. "Managing high data availability in dynamic distributed derived data management system (D4M) under Churn." Thesis, KTH, Kommunikationssystem, CoS, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-95220.

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The popularity of decentralized systems is increasing day by day. These decentralized systems are preferable to centralized systems for many reasons, specifically they are more reliable and more resource efficient. Decentralized systems are more effective in the area of information management in the case when the data is distributed across multiple peers and maintained in a synchronized manner. This data synchronization is the main requirement for information management systems deployed in a decentralized environment, especially when data/information is needed for monitoring purposes or some d
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de, Oliveira Lima Elen. "Domain knowledge integration in data mining for churn and customer lifetime value modelling : new approaches and applications." Thesis, University of Southampton, 2009. https://eprints.soton.ac.uk/65692/.

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The evaluation of the relationship with the customer and related benefits has become a key point for a company’s competitive advantage. Consequently, interest in key concepts, such as customer lifetime value and churn has increased over the years. However, the complexity of building, interpreting and applying customer lifetime value and churn models, creates obstacles for their implementation by companies. A proposed qualitative study demonstrates how companies implement and evaluate the importance of these key concepts, including the use of data mining and domain knowledge, emphasising and ju
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Trondin, Anton. "Reálná úloha dobývání znalostí." Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-197416.

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Diploma thesis " The real role of knowledge mining " is divided into two major parts, the theoretical and the practical. The practical part describes the basic concepts of data mining, various methods and types of tasks used for knowledge discovery in databases and algorithms used in this area . Main focus is devoted to the CRISP -DM methodology and to various stages of knowledge discovery from databases. This methodology will be later used as the basis for practical part of the thesis while other less known methods used for data mining won`t be neglected. List of paid and free software which
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Artoni, Patrícia Regina Caldeira Daré. "Retenção de clientes à luz do gerenciamento de churn : um estudo no setor de telecomunicações." Universidade de São Paulo, 2007. http://www.teses.usp.br/teses/disponiveis/12/12139/tde-19102007-114841/.

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O aumento da competição global tem aumentado os custos associados à atração de novos consumidores, impondo às empresas o desafio de mudar sua forma de atuação perante seus exigentes consumidores a fim de mantê-los. Diante desse desafio, este trabalho visa aprofundar o estudo do relacionamento entre a empresa e o cliente, identificando em que consiste o gerenciamento de churn e seu papel para a melhoria de ações de marketing para reter clientes. No intuito de alcançar o objetivo proposto, realizou-se uma pesquisa bibliográfica sobre o assunto, seguida de uma pesquisa de campo com abordagem qual
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Bangert, Lawrence Cheshure Kevin Hunt Anthony. "Analysis of churn and excess material at the Pearl Harbor Naval Shipyard /." Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 2003. http://library.nps.navy.mil/uhtbin/hyperion-image/03Dec%5FBangert%5FMBA.pdf.

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Thesis (M.B.A.)--Naval Postgraduate School, December 2003.<br>"MBA professional report"--Cover. Thesis advisor(s): Kevin Gue, Kenneth Doerr. Includes bibliographical references (p. 27). Also available online.
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Wilkens, Michele. "Employee Churn in Afterschool Care| An Evaluation Study of Manager Influences on Employee Retention and Turnover." Thesis, University of Southern California, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10743855.

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<p> This study examined the status of field employee turnover at a national afterschool program provider in relation to its turnover improvement goal and assessed the knowledge, skills, motivation, and organizational influences of those with the greatest impact on retention and turnover&mdash;frontline Area Managers (AMs) who directly supervise afterschool staff. Clark and Estes&rsquo; (2008) gap analysis served as the general conceptual and methodological framework for the study. A mixed methods convergent parallel study was conducted using document analysis, surveys, interviews, and observat
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Halim, Joseph. "The causes of churn in the telecommunication industry| A single, exploratory case study on Kenyan carriers." Thesis, University of Phoenix, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10029375.

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<p> This single explorative case study investigated the causes of churn in the telecommunication industry in Kenya, narrowed down to include only the capital city of Nairobi. The question of this dissertation was split into three sub-questions. The first sub-question investigated the behavioral patterns of customers causing churn. The second sub-question investigated the economic patterns causing churn, and the third sub-question investigated the policies and regulations that cause churn.</p><p> Data was gathered from carrier websites and publications from all the four carriers, Safaricom, A
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Tecklenburg, Tim. "Churn-Management im B2B-Kontext eine empirische Analyse unter besonderer Berücksichtung von hierarchischen Kundenstrukturen und heterogenem Kundenverhalten." Wiesbaden Gabler, 2007. http://d-nb.info/98694520X/04.

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Tecklenburg, Tim. "Churn-Management im B2B-Kontext : eine empirische Analyse unter besonderer Berücksichtigung von hierarchischen Kundenstrukturen und heterogenem Kundenverhalten /." Wiesbaden : Betriebswirtschaftlicher Verlag Gabler, 2008. http://sfx.metabib.ch:9003/sfx_locater?sid=ALEPH:DSV01&genre=book&isbn=978-3-8349-0866-7&id=doi:10.1007/978-3-8349-9629-9.

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Pešek, Jiří. "Reálná úloha dobývání znalostí." Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-113937.

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The thesis "Actual role of knowledge discovery in databases˝ is concerned with churn prediction in mobile telecommunications. The issue is based on real data of a telecommunication company and it covers all steps of data mining process. In accord with the methodology CRISP-DM, the work looks thouroughly at the following stages: business understanding, data understanding, data preparation, modeling, evaluation and deployment. As far as a system for knowledge discovery in databases is concerned, the tool IBM SPSS Modeler was selected. The introductory chapter of the theoretical part familiarises
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Alkahtani, Y. A. "Customer retention and churn management in Saudi Arabia : a Saudi Telecom Company (STC) case study competing in the Saudi telecommunication market." Thesis, Nottingham Trent University, 2016. http://irep.ntu.ac.uk/id/eprint/27722/.

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The quantitative piece of research presented in the current document was to continue and enhance research performed and reported in four documents preceding it. This document was designed to build upon previous qualitative research to measure commitment as a predictor of churn among Saudi Telecommunications (STC) Al Jawal post-paid users. The research presented in this document also compares STC’s performance against the performance of its major competitor and refines the questionnaires used to collect data for document 4 into a practicably useful tool for measuring commitment as a predictor o
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Hassouna, Mohammed Bassam. "Agent based modelling and simulation : an examination of customer retention in the UK mobile market." Thesis, Brunel University, 2012. http://bura.brunel.ac.uk/handle/2438/6344.

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Customer retention is an important issue for any business, especially in mature markets such as the UK mobile market where new customers can only be acquired from competitors. Different methods and techniques have been used to investigate customer retention including statistical methods and data mining. However, due to the increasing complexity of the mobile market, the effectiveness of these techniques is questionable. This study proposes Agent-Based Modelling and Simulation (ABMS) as a novel approach to investigate customer retention. ABMS is an emerging means of simulating behaviour and exa
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Barfar, Arash. "Predictive Analytics of Organizational Decisions and the Role of Rationality." Scholar Commons, 2015. http://scholarcommons.usf.edu/etd/5907.

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How can we predict key decisions made by organizations in the presence of big data and on-demand information? In this dissertation we exploit a large repository of B2B real-time transactional data with service quality indicators and present evidence that organizational decision analytics apply both rational and boundedly-rational (i.e. behavioral) economic models. The dissertation’s findings demonstrate that both utility and heuristic models, respectively, play significant roles in predicting organizational decisions on churn, a key decision in this context. In the presence of a large data set
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Pedro, João Ricardo da Costa São. "Marketing desportivo : perfil dos sócios de um clube de futebol português." Master's thesis, Instituto Superior de Economia e Gestão, 2011. http://hdl.handle.net/10400.5/10262.

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Mestrado em Marketing<br>Este projecto visou identificar e analisar o perfil dos sócios do Sport Lisboa e Benfica a fim de delinear estratégias de CRM (Customer Relationship Management) que levam à diminuição da taxa de churn e respectiva recuperação de quotas, bem como aumento da retenção e fidelização dos sócios. Na mesma óptica também foram analisadas as campanhas de angariação para identificar perfis de sócios com mais propensão a aderir ao associativismo. A metodologia utilizada foi o estudo de caso único através do caso do Sport Lisboa e Benfica, através de uma abordagem exploratória. Os
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Åman, Robert. "Understanding when customers leave : Defining customer health and how it correlates with software usage." Thesis, Uppsala universitet, Institutionen för teknikvetenskaper, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-329220.

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More and more businesses today focus on building long-term customer relationships with the objective to secure recurring revenues in competitive markets. As a result, management philosophies such as Customer Success have emerged, which underlines the importance of knowing your customers in order to make them stay. A common way of tracking the well-being of a firm's customers is the use of customer health scores. Such tools monitor assembled data and indicate whether a customer is doing fine, or is in the risk zone of ending the business relationship. However, there exists little to no consensu
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Poon, Patrick Shing-Chun [Verfasser]. "Essays on contemporary Chinese consumer behavior / Patrick Shing-Chun Poon." Mainz : Universitätsbibliothek Mainz, 2018. http://d-nb.info/1153081407/34.

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Wang, Hsiu-Yu, and 王秀育. "Applying Data Mining to Telecom Churn Management." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/26644603560712631221.

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碩士<br>國立中正大學<br>資訊管理學系<br>91<br>In Taiwan, the wireless telecommunication market was opened to the private enterprises since 1997. As the deregulation and great advance of new technologies, the competition in wireless telecommunication industry is getting severe. Accordingly, churn prediction and management have become of great concern to the mobile operators. Mobile operators wish to retain their subscribers and satisfy their needs. Hence, they need to predict the possible churners and then utilize the limited resources to retain those customers. In response to the difficulty of churner predi
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Silva, Alberto Eduardo Prazeres Lino da. "Churn management in telecom operators: the portuguese case." Master's thesis, 2011. http://hdl.handle.net/10362/17349.

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Campos, André Carneiro Cerejeira. "Understanding Customer Churn in Online Grocery Retail: an Inventory Management perspective." Dissertação, 2002. https://repositorio-aberto.up.pt/handle/10216/113709.

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Campos, André Carneiro Cerejeira. "Understanding Customer Churn in Online Grocery Retail: an Inventory Management perspective." Dissertação, 2018. https://hdl.handle.net/10216/113709.

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Campos, André Carneiro Cerejeira. "Understanding Customer Churn in Online Grocery Retail: an Inventory Management perspective." Master's thesis, 2018. https://hdl.handle.net/10216/113709.

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Duarte, Ruben Andre Martins. "Management consulting labs Galp loyalty." Master's thesis, 2012. http://hdl.handle.net/10362/15903.

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The main objective of this project was to investigate methods to create a new loyalty approach for Galp Energia in order to improve customer retention and reduce churn, related with the expansion of hypermarket chains’ in the Fuel Retail Market and the country’s economical situation. The team carried out on-spot surveys and focus groups, researched loyalty programs’ best practices, analyzed peers practices and the company’s past performance in order to find important customer insights. These were used to develop the final recommendations resulting in a new paradigm to the group’s loyalty appro
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Portela, Sofia Lopes. "Modelling partial customer churn in the Portuguese fixed telecommunications industry by using survival models." Doctoral thesis, 2010. http://hdl.handle.net/10071/4416.

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Considering that profits from customer relationships are the lifeblood of firms (Grant and Schlesinger, 1995), an improvement on the customer management is essential to ensure the competitivity and success of firms. For the last decade, Portuguese customers of fixed telecommunications industry have easily switched the service provider, which has been very damaging for the business performance and, therefore, for the economy. The main objective of this study is to analyse the partial churn of residential customers in the fixed-telecommunications industry (fixed-telephone and ADSL), by usi
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Huang, Yueh-Tzu, and 黃悅慈. "Forecasting Customer Buying Behavior Using BG/NBD Model to Efficient Churn Management-A Case Study of a Pharmaceutical Company." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/99007837526000780597.

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碩士<br>國立交通大學<br>經營管理研究所<br>97<br>In the study, we use a transaction database containing information on the frequency and timing of transactions for a list of customers in order to forecast about future purchasing. The forecasting results help us develop one to one marketing plans to increase customer equity and churn management efficiency. The data for a sample of 935 non-contractual customers who made their purchase of some particular hepatic capsule with the pharmaceutical company is during the first 30 weeks of 2008. We have information on their repeat purchasing behavior up to the last
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Wang, Hsiao-Ting, and 王筱婷. "A hybrid data-mining scheme to discuss customer churn management and service portfolio design for the credit-card industry." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/55923758753246431934.

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碩士<br>國立交通大學<br>工業工程與管理系所<br>101<br>Customer Relationship Management (CRM) has become an interesting research topic over many years because of its significant impact on increasing revenues in the service industry. One of the most popular topics is discussing how to detect the potential customer churn and then employ customer retention policies before final withdrawal. In this thesis, Decision tree, Rough sets and Association rule are combined to construct classification rules (based on customer satisfaction with service policies) to identify potential customer churn and to configure the optima
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Simões, Cátia Alexandra dos Santos. "Characterization of the clients retention in the tlecommunications companies." Master's thesis, 2016. http://hdl.handle.net/10362/17268.

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The ability of a company to be able to do a precisely churn prediction, so it can act on it, is paramount. For this reason, Deloitte addressed me the challenge of characterizing the client’s retention in the telecom companies. To do so, it was created a comprehensive tool that enables Deloitte to evaluate the churn management maturity level of a telecom operator and highlight its strengths and weaknesses. The development of this matrix was based on a depth churn research, a market research based on 40 interviews and 2 focus group and the valuable feedback from Deloitte consultants.
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Tsai, Yen-Ping, and 蔡燕平. "Department of Information Management Ming Chuan University." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/xrqrms.

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碩士<br>銘傳大學<br>資訊管理學系碩士在職專班<br>92<br>Due to the modern technology, the way and tool of communication in organizations are changed as well. A communication tool, the Instant Messenger, is no longer belong the world of youth exclusively, but spreads to many working environment becoming one of the most popular communication tools in the world. The study explores the adoption instant messenger in organizations by interviewing domestic enterprises in order to understand how it functioned to the same. The information of the study will provide managers references of control and adjustment. The followi
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Yao, Jiun-Yu, and 姚俊羽. "Department of Information Management Ming Chuan University." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/8snzd3.

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碩士<br>銘傳大學<br>資訊管理學系碩士班<br>92<br>ABSTRACT Along with the booming development of the technology, the enterprise needs more complex applications, so project development and management is gradually complicated. Under these circumstances, many companies not olny abroad but at home have known that CMMI is the key that business long-term development and profit. This research is focus on the request of CMMI Level 2, and explanation by developing an document management information system project. When faceing the huge structure of the CMMI and the document of the lengthinesses, many organizations whil
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Tseng, Wei-ting, and 曾瑋婷. "Integrated Management of Shuang-Chun Coastal Recreational Area." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/40045205041580695962.

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碩士<br>國立成功大學<br>海洋科技與事務研究所<br>96<br>In this study, the concept of integrated coastal management is applied to investigate planning and development of Shuang-Chun Coastal Recreational Area. The problems are discussed by dividing into three aspects, namely, recreational area management, ecosystem area planning and coastal protection methods. Moreover, the concept of integrated coastal management is applied to integrate tourism, recreation, resources conservation and coastal protections, so to resolve mutual conflicts and to obtain sustainability. With application of integrated management, the
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Lee, Mu-Sheng, and 李穆生. "Development of Sustainable Watershed Management Strategies forthe Chiang-Chun River Basin." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/77249602881384268762.

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博士<br>國立中山大學<br>環境工程研究所<br>93<br>In the process of pursuing economic growth as the national target for a long time, Taiwan has created an economic miracle but sacrificed ecological environmental sources. With increasing higher living standards, more living space is demanded such that providing clean and green spaces along riverbanks in addition to offering security becomes another important mission. In recent years, the global thinking of sustainable development has demanded more ecological and environmental protection such that efficient management of waters along river, drainage and seacoast
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Hsieh, Hsiu-fen, and 謝秀芬. "Exploring IT-enabled Organizational Agilities from Resource Management Perspective-Lessons Learned from CHANG CHUN GROUP." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/11696644923575777786.

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碩士<br>國立臺灣科技大學<br>資訊管理系<br>99<br>Ever since the world entered the new era of technology, the ever advancing in information technology has exacerbated the competition among organizations. This competitive environment is full of turmoil, uncertainty, discontinuity, unpredictability, and survival becomes much more difficult for businesses. Business must obtain agility in order to be competitive enough to face the impact and challenges brought forth by the drastic changes in business environment, and it seems to be the only way to ensure sustainability for the businesses. Many research papers have
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Cheng, Ching, and 鄭晴. "A study of Wellness and Leisure Management for Seniors ─Take Cheng Tai-Chi-Chuan N group for Example." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/722y6q.

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碩士<br>萬能科技大學<br>經營管理研究所在職專班<br>104<br>The topic of the report is to discuss the coming generation of less-child and ageing societies in the family. The old generation should manage their life with leisure. Through the master Cheng Mom-Ching apply the principle of Tai-Chi, the way of the thinking of Daoism and the I Ching and the inner canon of huangdi, to motivate and give the example of Tai-Chi. The report is through the several traineres as the example, and by the analysis and the visit of the expert regarding the life management of old generation. Through the association of Tai-Chi group, t
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Dong-Li, Wu, and 吳東利. "Analysis of Production and Marketing Management strategies for Fresh Fruits and Vegetables-- a case of Jia Chuan Cooperative." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/q7f7b3.

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碩士<br>環球科技大學<br>中小企業經營策略管理研究所<br>100<br>The safe and healthy fruits and vegetables produced by local farmers in Taiwan have been always our main resource of our fruits and vegetables. However, the planting area has been limited due to the influence of environmental factors such as land and agricultural resources. Moreover, the population of farming is also facing a serious crisis of population faulting because of the ageing population in rural villages. Encountering the recent trends of globalization, localization, and produce traceability, the present study aims to offer suggestions for deali
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Chen, Pei-Ying, and 陳沛瀅. "Constructing Management Opportunities Grid of Food and Beverage Industry -A Case Study of Wu Chun Tea Hall." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/m7shq7.

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碩士<br>國立中興大學<br>高階經理人碩士在職專班<br>106<br>The purpose of this research is to study and discuss the major service items in the construction of core capability and the satisfaction extent for customers to build a management opportunity grid of the company in food and beverage industry filed, and to further investigate the marketing management strategy. Based on relevant research references with company internal discussion to sum up the four major core competences which includes quality of product, selectivity , dining experience and quality of service. It evaluate all the service items in the core
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林子晴. "Investigation of the Bakery Management Mode its and Consumer Behavior A Case Study of Wu Pao Chun Bakery." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/6c2gs4.

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碩士<br>開南大學<br>觀光運輸學院碩士班<br>106<br>With the evolution of the times, the food industry is developed, and the Taiwanese baking industry is gradually emerging. There are many different types of bakeries appearing in the market. Each of these companies has their own industrial management model and can combine the ideas of the operators. And the idea that this model is very important for the operation of the bakery want. This study conducted a case study on the well-known Wu Pao Chun Bakery in Taipei. The interview model was used to understand the management model of the bakery, and the questionn
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Lin, Mei-Chuan, and 林美娟. "A Study of the Relationship Between Tai-Chi Chuan Implicated in the Thought of Lao Tzu Taoist and Emotional Management." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/70462860897815726405.

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碩士<br>玄奘大學<br>宗教學系碩士在職專班<br>102<br>Abstract Modern people face kinds of the life pressures. In physical health, they may suffer from insomnia, memory decline, headaches, chest tightness, even Irritable Bowel Syndrome and so on. In mental health, they may suffer from the blues, worry and anxiety. With better emotion management ability, it will be helpful to release and adjust the pressure in life , and keep physically and mentally healthy. The purpose of this study is to explore the relationship between Tai-Chi Chuan implicated in the thought of Lao Tzu Taoist and emotional management. It us
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Han-Jiadong and 韓家棟. "Development and management of agricultural irrigation canal in micro-hydroelectric feasibility study-Jian Chun a trunk as an example." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/11281855132545316068.

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碩士<br>國立屏東科技大學<br>農企業管理系所<br>100<br>Due to agricultural irrigation canals within hidden of energy, most has not been exploitation Yu power, and in agricultural water resources exploitation premise Xia, tie Government can renewable energy development policy of support, makes Hualien farmland will can using its by existing of water resources, and filling row channel facilities, and human, resources activation using increased income and to more angle of wing continued business for target, upgrade resources utilization, and increased clean power of production service, this items exploration analys
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Chung, Su Yu, and 蘇昱中. "A Study of Chain Store Management on Chinese Martial Arts:The Case of Jenq Tzyy Tai Chi Chuan Ru Yu Tai Chi Academy." Thesis, 2000. http://ndltd.ncl.edu.tw/handle/50354263677380371535.

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碩士<br>國立體育學院<br>體育研究所<br>88<br>A Study of Chain Store Management on Chinese Martial Arts:The Case of Jenq Tzyy Tai Chi Chuan Ru Yu Tai Chi Academy ABSTRACT The purposes of this study was to investigate the success factors of management on Jenq Tzyy Tai Chi Chuan Ru Yu Tai Chi Academy. Through in depth interview from the top managers of this institute, and questionnaire survey from the participants of this institute (260 samples were asked to answered the questionnaires, while 245 of them were valid. The valid returned were 94%.)The import results were shown as follows:
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CHEN, JUNG-CHI, and 陳榮吉. "The Study Of The Public Value And Strategic Management Of The Heng Chun Post Office--About Local Parcels And Speed Mails." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/08126229957243192611.

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Lin, Chao-chun, and 林昭君. "The Role, Network and Management Strategies of a Special Sex Business Manager– The Case of &;quot;Chuan-Bo Company A&;quot." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/rnspm9.

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碩士<br>國立中山大學<br>公共事務管理研究所<br>102<br>A hostess-type sex industry focused on servicing and accompanying clients is not illegal in Taiwan. However, such activities have been the target of police crack downs, because many hostesses who claimed to be serving drinks were in fact involved in sexual games or sexual transactions. Such actions have resulted in hostess workers being considered equivalent to sex workers. Although newspapers and magazines regularly expose the risks and harm faced by “Chuan-Bo Girls,” an emerging type of hostess workers, society in general has yet to pay significant attenti
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Kuo, Shih-Wei, and 郭士偉. "A study on the management strategy of convenience shop from the perspective of consumers—case study of Kaohsiung Chun-Shan junior high School." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/ncph8p.

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碩士<br>樹德科技大學<br>會展管理與貿易行銷碩士學位學程<br>107<br>For many years, junior high school’s faculty, staff and students have considered junior high school convenience shop to be the best place for buying educational stuffs and conventional foods. However, recent the consumption behavior of students has changed this trend. That is, due to law restrictions, the influence of low birthrate, and changes in consumption patterns and habits of students, the operating revenues of junior high school convenience shop are decreasing severely . The purpose of the research objects are Kaohsiung Chun-Shan junior high Sch
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Muwawa, Jean Nestor Dahj. "Data mining and predictive analytics application on cellular networks to monitor and optimize quality of service and customer experience." Diss., 2018. http://hdl.handle.net/10500/25875.

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This research study focuses on the application models of Data Mining and Machine Learning covering cellular network traffic, in the objective to arm Mobile Network Operators with full view of performance branches (Services, Device, Subscribers). The purpose is to optimize and minimize the time to detect service and subscriber patterns behaviour. Different data mining techniques and predictive algorithms have been applied on real cellular network datasets to uncover different data usage patterns using specific Key Performance Indicators (KPIs) and Key Quality Indicators (KQI). The following too
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Hu, Kuei-Chia, and 胡桂嘉. "A Study on the Key Successful Factors upon the Structured Products’ Marketing and Competition for the Wealth Management Business of the Banking.Name of Institute:Ming Chuan University Graduate school of Finance." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/gez4c7.

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碩士<br>銘傳大學<br>財務金融學系碩士在職專班<br>92<br>While capital markets are becoming more globally integrated, the wealth management business of the banking is in the continual state of flux. It must be more likely in accord with the financial innovation and trading development. It is not enough to say that the integration will continue, but one must identify the force behind increasing integration and understand what will be the strength of banking service on the wealth management in the future. The factor analysis is employed on the financial consumer questionnaire, 200. The return rate is 73.5%, includin
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