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1

Fang, Ying, Li Ye, Guo-Feng Wen, and Rong Wang. "Do Commercial Banks Benefit From Bank-FinTech Strategic Collaboration?" International Journal of e-Collaboration 18, no. 1 (2022): 1–18. http://dx.doi.org/10.4018/ijec.305235.

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The banking sector has changed fundamentally as digital transformation is enabling new technology-driven banking business and creating novel customer requirements. Embracing bank-FinTech strategic collaboration (FSC) has been particularly vital to digital transformation of Chinese city commercial bank. The aim of this paper is to study the impact of FSC on the efficiency of city commercial banks. Using data from Chinese city commercial banks between 2014 and 2019, we first measure bank efficiency scores using stochastic frontier approach. Moreover, we employ the propensity score matching appro
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Mu, Qianyu. "The Determinants of the Performance of the Banking Sector: Evidence from City Commercial Banks in China." Advances in Economics, Management and Political Sciences 170, no. 1 (2025): 1–18. https://doi.org/10.54254/2754-1169/2025.21479.

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The performance of city commercial banks (CCBs) is consistently regarded as a key criterion for assessing their competitiveness within the industry. The continuous pursuit of performance growth remains a fundamental objective for every city commercial bank. This study examines the impact of internal risk governance, along with various internal and external factors, on the performance of CCBs. A total of 35 city commercial banks were selected for analysis from 2011 to 2022, categorizing the samples into state-owned and non-state-owned groups based on ownership structure. A two-way fixed-effects
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Nzowa, Seule. "Customer Switching Intentions in Commercial Banks: A case of selected commercial banks in Dar es Salaam." CBR - Consumer Behavior Review 5, no. 3 (2021): 307. http://dx.doi.org/10.51359/2526-7884.2021.250399.

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The negative consequences of customer switching behaviour in the banking industry cannot be underestimated. Since there are limited studies addressing customer switching intentions and actual switching behaviour in the banking sector of Tanzania, this study intended to bridge the knowledge gap by addressing factors influencing customer switching intentions in the context of Tanzanian commercial banks. The study followed a positivism research paradigm out of which a deductive research approach was adopted. In the same line, an explanatory research design was used. The study was conducted in the
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Huang, Chunhua, and Xiaoxuan Hong. "Research on the Impact of Digital Financial Inclusion on Credit Risk of Ningbo Banks." Scientific Journal of Economics and Management Research 6, no. 11 (2024): 47–59. http://dx.doi.org/10.54691/3g2ewk64.

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The booming development of digital inclusive finance in China has brought unprecedented opportunities to commercial banks, but also faces serious challenges. The increasing competition in loans, deposits and intermediate business of commercial banks has led to the rising cost of capital and a significant decline in their profitability, which in turn has triggered a series of credit risks. The article centers on the micro subject of city commercial banks, and empirically analyzes the impact of the development of digital inclusive finance on the credit risk level of Bank of Ningbo, taking Bank o
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Janet, S. S. M. "A Study on Customers' Satisfaction towards E- Banking Services with special Reference SBI in Gadag City." International Journal of Advance and Applied Research 4, no. 27 (2023): 77–83. https://doi.org/10.5281/zenodo.8262364.

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The State Bank of India is a public area bank that offers monetary types of assistance and works worldwide with its base camp situated in Mumbai. It is the 43rd biggest bank on the planet and holds a 23% offer in implies and a 25% offer in complete credits and stores. E-banking, otherwise called electronic banking, is a help that empowers clients to get to their bank data, manage monetary exchanges, put aside installments, and withdrawals, and take care of bills through the Web without truly visiting a bank. This examination was led in Gadag City, where clients who utilize the E-banking admini
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Jigeer, Shawuya, and Ekaterina Koroleva. "The Determinants of Profitability in the City Commercial Banks: Case of China." Risks 11, no. 3 (2023): 53. http://dx.doi.org/10.3390/risks11030053.

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This study uses a panel data regression model to investigate how internal and external factors affect the profitability of city commercial banks in China. The research sample consists of 16 listed city commercial banks with an unbalanced dataset covering the time period within the period of 2008–2020. A panel data regression method is utilized to investigate the factors that influence the profitability of city commercial banks in China. There are several estimation methods in panel data, and the most commonly employed models are the fixed effects and random effects models. The pooled OLS model
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Zheng, Changjun, Shiying Chen, and Zhenhuan Dong. "Economic Fluctuation, Local Government Bond Risk and Risk-Taking of City Commercial Banks." Sustainability 13, no. 17 (2021): 9871. http://dx.doi.org/10.3390/su13179871.

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Countercyclical fiscal regulation can mitigate economic risk, but this is bound to increase the scale of local government debt during an economic downturn, and then spread risk to the banking sector, forming potential financial instability factors. We extracted the three most important variables in this process: economic fluctuation, local debt risk and bank risk-taking to build an econometric model and found that: (1) both economic fluctuations and local government bond risks have a significant impact on bank risk-taking, which is negatively correlated with local economic growth, while the in
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8

Chen, Jun Yi, and Shu Ping Han. "Research on the Credit Management of Commercial Banks of Lianyungang City for the SMEs." Applied Mechanics and Materials 380-384 (August 2013): 4595–99. http://dx.doi.org/10.4028/www.scientific.net/amm.380-384.4595.

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At present, the credit management mode of commercial bank in lianyungang for the SMEs is still in the exploring, although the various credit policy for the small and medium-sized enterprises has been come out, the risk management plan and operation method that really suit for credit demand for the SMEs is still not mature. and it caused that the bad debts and dead loan were overstoched in lianyungang commercial bank, thus it seriously impact on the capital operation of commercial banks, and then it has caused some adverse impact to the development of local economy. Therefore, it is necessary f
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9

Xu, Zhiwei, Xuan Liu, Renyu Li, and Li Li. "The Impact of the Banking Sector and Its Heterogeneity on the Scale and Quality of China's Exports." China: An International Journal 21, no. 3 (2023): 20–42. http://dx.doi.org/10.56159/chn.2023.a904725.

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Abstract: Using data of export transactions and the regional distribution of banking branches in China, this article examines the effect of bank development on the export scale and quality of firms. The results show that these factors are significantly enhanced by bank development. Compared to large state-owned commercial banks and rural financial institutions, the development of city commercial banks and joint-equity commercial banks has a more significant impact on improving the export scale and quality of firms. This article also examines the channels through which bank development benefits
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10

Zhang, Jie, Ming Chen, and Xingzhi Song. "Investigation into Custom-Built Operational Models for Small and Medium-Sized Commercial Banks." Proceedings of Business and Economic Studies 8, no. 2 (2025): 236–46. https://doi.org/10.26689/pbes.v8i2.10492.

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This research centers on commercial banks’ human resource allocation. It constructs a staffing model grounded in human capital value creation theory and analyzes relevant factors through longitudinal panel data regression. Taking City Commercial Bank A as an instance, the model identifies 12.3% redundant positions and matches jobs with business scale. Additionally, the study proposes a “staffing effectiveness salary” system, providing a framework for optimizing commercial bank human capital in the digital age.
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11

Iriani, Faridah, and Yushita Marini. "ANALISIS PENGENDALIAN MANAJEMEN INTERNAL TERHADAP KINERJA SISTEM INFORMASI AKUNTANSI PADA BANK UMUM PEMERINTAH DI WILAYAH BANDA ACEH." Jurnal Humaniora : Jurnal Ilmu Sosial, Ekonomi dan Hukum 1, no. 1 (2019): 40–49. http://dx.doi.org/10.30601/humaniora.v1i1.40.

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This study aims to analyze the performance of the internal management control to the system accounting information on a government-owned bank in the city of Banda Aceh. The study was conducted in three state-owned commercial banks in the city of Banda Aceh, namely Rakyat Indonesia’s Bank, Negara Indonesia’s Bank and Tabungan Negara’s Bank. Data was collected by means of documentation, interviews and questionnaires. After testing the quality of the data and then the data were analyzed using qualitative descriptive analysis of statistical data. The survey results revealed internal management con
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Edewhor, Vincent, and Okoh Okuwa. "Analysis of the Impact of Self-Management on Organizational Effectiveness of Selected Commercial Banks in Delta State Nigeria." Journal of Policy and Development Studies 17, no. 1 (2021): 218–26. https://doi.org/10.4314/jpds.v17i1.17.

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This study focused on the relationship between self-management and organizational effectiveness of Commercial Banks in Delta State, Nigeria. The study is anchored on upper echelon theory. Cross-sectional survey was adopted in this study. A structured questionnaire was used to obtain primary data from the employees of the Commercial Banks in Delta State, namely, First Bank Plc, Zenith Bank Plc, Union Bank Plc, Guaranty Trust Bank Plc, Unity Bank Plc, United Bank of Nigeria, and First City monument Bank. The population of study comprised of 62 staff of 7 selected Commercial Banks in Delta State,
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Agaba, Francis, Caleb Tamwesigire, and Marus Eton. "Credit Risk Management Practices and Loan Performance of Commercial Banks in Uganda." Business Perspective Review 4, no. 1 (2022): 16–28. http://dx.doi.org/10.38157/bpr.v4i1.394.

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Purpose: The study examined the relationship between Credit Risk Management Practices and Loan Performance of Commercial Banks in Mbarara City. The study covered 19 commercial banks. Method: A correlational design was used to establish the relationship between different credit risk management practices and Loan Performance in selected commercial banks in the city. The study used a structured questionnaire to collect numerical data from the credit staff and management of 19 commercial banks. Correlation and regression tests to analyze the relationships and effects of Credit risk management and
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14

Fauziyyah, Salma, and Khanifatul Khusna. "Implementation Of Customer Relationship Management In Order To Build Customer Satisfaction And Loyalty." Jurnal Manajemen Indonesia 22, no. 1 (2022): 13. http://dx.doi.org/10.25124/jmi.v22i1.2802.

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This study aims to examine the impact of the implementation of customer relationship management (CRM) on customer satisfaction and loyalty, and the impact of satisfaction on customer loyalty of government commercial banks (BNI, BRI, Bank Mandiri, and BTN) in East Java Province. The research instrument used was a questionnaire. The research covered employees, technology, sales, products, and performance. The population of this study is all depositors of government commercial banks (BNI, BRI, Bank Mandiri, and BTN) in East Java Province. The sampling method uses purposive sampling with a total s
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15

Priscilla, Ongayo, and Antony Barasa Musabi. "Payment Innovation System and Financial Performance of Listed Commercial Banks in Kenya." American Based Research Journal 10, no. 01 (2021): 12–24. https://doi.org/10.5281/zenodo.4497516.

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<em>Existing literature indicate conflicting relationships between banks innovativeness and banks&rsquo; profitability, while other researches merely report on bank payment innovations without relating the effectiveness of the purported innovations on bank profitability. Therefore, lack of adequate empirical evidence on the relationship between emerging banks&rsquo; innovativeness and bank profitability motivated this study to examine the influence of payment innovations on profitability of listed commercial banks in Kenya. The study was guided by Schumpeter theory of innovation.This research
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16

Liu, Jie, Qiaoyun Zhang, and Chao Xiao. "Large private shareholders, industrial policies and industrial loans of city commercial banks: Evidence from China." PLOS ONE 17, no. 12 (2022): e0278654. http://dx.doi.org/10.1371/journal.pone.0278654.

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We show that large private shareholders have an information advantage about their industry; this can alleviate the information asymmetry suffered by banks, and consequently, increase bank lending to these shareholders’ industry. Using a sample of Chinese city commercial banks, we show that an increase in the large private shareholders’ shareholding of banks increases bank lending to these shareholders’ industry. Importantly, using Chinese local government industrial policy as a moderator, we find that industrial policies have a positive and significant moderating effect on the relationship bet
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17

Saha, Amitav, K. M. Sabbir Hasan, and Md Salah Uddin. "A Conceptual Framework for Understanding Customer Satisfaction in Banking Sector: The Mediating Influence of Service Quality and Organizational Oath." American Journal of Trade and Policy 1, no. 2 (2014): 85–93. http://dx.doi.org/10.18034/ajtp.v1i2.368.

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With the economic intensification of a country is on accelerating mode, role of banking industry is also important in this growth. In a hyper-competitive market all commercial banks in Bangladesh are faced with challenges of retaining the existing and attracting new customers. The aim of the research is to take the opinions of different peoples in Rajshahi city, Bangladesh about the service quality in different commercial banks. Samples of 51 customers who have their bank account with different commercial banks having operations in Rajshahi city are selected on convenience basis. This paper pr
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18

EMMANUEL, TWINAMASIKO, Dr GEOFFREY SSEBABI MUTUMBA, KIFANTA SANDAY, LULE SIMON, and ERUGU ELIJAH. "MOBILE MONEY SERVICES AND FINANCIAL PERFORMANCE OF COMMERCIAL BANKS IN UGANDA, A CASE STUDY OF STANBIC BANK CITY BRANCH KAMPALA CITY." INTERNATIONAL JOURNAL OF RESEARCH IN EDUCATION HUMANITIES AND COMMERCE 05, no. 05 (2024): 179–93. http://dx.doi.org/10.37602/ijrehc.2024.5514.

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The main aim of this study was to examine the influence of Mobile Money Services and Financial Performance of Commercial Banks in Uganda, A Case Study of Stanbic Bank City Branch Kampala City. The objectives of the study were to; To establish the extent to which mobile banking services influences financial performance of Stanbic Bank city Branch, Kampala, To examine the influence of mobile payment services on financial performance of Stanbic Bank city Branch, To find out the relationship between mobile transfer services and financial performance of Stanbic Bank city Branch. The study adopted b
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19

Consolata, Constantine, Sylvester Jotta Dr., and Ngonzi T. Dr. "The Influence of Mobile Phone Marketing Uses on Performance of Commercial Banks in Mwanza City, Tanzania." Global Journal of Arts Humanity and Social Sciences 4, no. 12 (2024): 1045–52. https://doi.org/10.5281/zenodo.14413281.

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This paper aimed at examining the influence of mobile phone marketing uses on performance of commercial banks in Mwanza City, Tanzania. The study employed a positivist philosophy and quantitative approach also cross-sectional research. This study used the sample of 132 employees. Data collection was done through structured questionnaires, and secondary data was used to validate the findings. The analysis was conducted using SPSS, with a high Cronbach Alpha coefficient of 0.8 confirming the reliability of the research instruments, and ethical considerations such as confidentiality and voluntary
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20

Faruque, Md Omar, Shahnaz Parvin, Nafiza Rounok, Rony Kumar Datta, and Md Abdullah-Al-Mamun. "CORPORATE SOCIAL RESPONSIBILITY PRACTICES: A STUDY ON THE LISTED PRIVATE COMMERCIAL BANKS OF BANGLADESH." Journal of Science and Technology 21, no. 2 (2024): 62–70. http://dx.doi.org/10.59125/jst.21207.

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This study aims to monitor the CSR activities and determine the nature and the level of CSR contribution of PCBs. In most developed countries, corporate social responsibility (CSR) is quite common in the economy. From the view of a developed economy, much literature has been seen about CSR practices. The paper reveals the practices of CSR of the private commercial banks (PCBs) of Bangladesh. CSR has been considered as the new competition area for the banking sector. In this paper, 30 listed PCBs of the Dhaka Stock Exchange have been considered to conduct the study. This paper is mainly a descr
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Ai, Tran Huu, Tran Duc Tuan, and Vinh Thanh Bui. "IMPACT ON COMPETITIVENESS OF VIETNAMESE COMMERCIAL BANKS: RESEARCH IN HO CHI MINH CITY." EUrASEANs: journal on global socio-economic dynamics, no. 1(20) (February 5, 2020): 07–22. http://dx.doi.org/10.35678/2539-5645.1(20).2020.07-22.

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This study has been designed to identify the factors affecting the competitive competence of commercial banks and to rank the priority among these factors as applied to bank leaders’ planning and development strategies. According to the evaluation of managers, the impact of the factors affecting the competitive competence of commercial banks is gradually decreasing in the following order: Financial capacity, Quality of banking and financial services, Management capacity of executive management, Human resources, Technology capacity.
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Shen, Bingbing, and Zhenpeng Xu. "Financial innovation system reform in Chinese banking: the impact on bank profitability." E3S Web of Conferences 381 (2023): 02035. http://dx.doi.org/10.1051/e3sconf/202338102035.

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China's innovation capacity has been growing rapidly in recent years, but the country still needs to improve its national innovation system and form a financial services system that is compatible with the full life cycle of science and innovation companies. Looking back at China's history of financial development, the choice and feedback of commercial banks on regulatory policy has been an important factor influencing regulatory policy. With China's financial market gradually opening up to the outside world and an influx of foreign commercial banks, Chinese commercial banks are facing increasi
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Samo, Yona Israel, Kadian Wanyonyi, and Michael Washika Okonda. "Strategic Partnerships and Performance of Commercial Banks in Nairobi City County, Kenya." Journal of Business and Strategic Management 10, no. 6 (2025): 51–70. https://doi.org/10.47941/jbsm.2730.

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Purpose: This research was to explore how strategic partnerships impact bank performance in Kenya, specifically focusing on evaluating the effect of these partnerships on the performance of commercial banks within Nairobi City County. Methodology: The research utilized a mixed-methods design combining quantitative and qualitative approaches. The study employed structured questionnaires to gather quantitative data from 108 branch managers and operational managers. Qualitative insights were obtained through semi-structured interviews with 38 Chief Executive Officers. Stratified random sampling w
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Mu, Qianyu. "The Role of Internal Risk Governance in Improving Bank Performance: A Theoretical Perspective." Advances in Economics, Management and Political Sciences 156, no. 1 (2025): 21–28. https://doi.org/10.54254/2754-1169/2025.20396.

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Internal risk governance is a critical determinant of bank performance, influencing stability and profitability within a complex and dynamic financial environment. This study examines the mechanisms by which internal risk governance affects the performance of Chinese city commercial banks (CCBs) through the lenses of Principal-Agent Theory and Risk Management Theory. Specifically, the research explores the interplay among internal governance, capital regulation pressures, ownership concentration, income diversification, and risk-taking behavior. The findings reveal that enhanced internal risk
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Marpol, Marpol, and Erinaldo Erinaldo. "Legal Analysis Of Interbank Business Competition In Lending." International Asia Of Law and Money Laundering (IAML) 1, no. 2 (2022): 152–57. http://dx.doi.org/10.59712/iaml.v1i2.26.

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Competition between banks, especially in lending between commercial banks and BPRS can cause unfair business competition, given the ability of commercial banks to capitalize far above the BPRS, which has an impact on losses for BPRS. Business competition can not be avoided both commercial banks and commercial banks and commercial banks with Rural Banks. The problem of business competition between banks can occur due to problems of location, product, type of business and market share. This study focuses on the problems of what is the cause of the emergence of business competition. The research
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Mach, Wuoi Jacob, Tobias Olweny, and Charles Weda. "Influence of Technological Innovations on Financial Performance of Commercial Banks in Central Equatoria State, South Sudan." International Journal of Social Science and Humanities Research (IJSSHR) ISSN 2959-7056 (o); 2959-7048 (p) 1, no. 1 (2023): 590–608. http://dx.doi.org/10.61108/ijsshr.v1i1.49.

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The researcher aim was to ascertain what exactly affects the financial performance of Commercial banks in Central Equatorial State, South Sudan, a case of KCB South Sudan, African National bank, Ecobank-South Sudan, CFC Stanbic Bank-South Sudan, Ethiopian Commercial Bank-South Sudan and Ivory Bank branches in Juba. There are numerous elements that affect performance, this study focused on technological innovations that are thought to drive financial performance. The study was divided into three main common areas that have recently caught the attention of the banking industry namely internet ba
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Gorbik, Konstantin А. "City Credit Institutions of the Don Army Region in the Post-Reform Period." IZVESTIYA VUZOV SEVERO-KAVKAZSKII REGION SOCIAL SCIENCE, no. 1 (March 29, 2024): 30–34. http://dx.doi.org/10.18522/2687-0770-2024-1-30-34.

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Failures in the Crimean War, stagnation in the economic system, the technological crisis called into question Russia ability to remain one of the leading powers in Europe. The government of the Russian Empire believed that the development of capitalist relations in the country could help overcome the economic lag from the European powers. Modernization has affected all spheres of society, including banking. In the post-reform Russian Empire, state and non-state banks, mutual credit societies, and small credit institutions carried out their functions. Urban public banks played an important role
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Nie, Yujia. "A quantitative analysis study of FinTech on banks’ operational efficiency and risk management based on Monte Carlo simulation." Journal of Combinatorial Mathematics and Combinatorial Computing 127a (April 15, 2025): 1799–813. https://doi.org/10.61091/jcmcc127a-105.

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Fintech has not only greatly improved the operational efficiency of banks by introducing cutting-edge technologies such as big data, artificial intelligence, and blockchain, but also posed new challenges to banks’ risk management. This paper uses Monte Carlo simulation to explore the impact of fintech on banks’ operational efficiency and risk management. A VaR data model is used to analyze the impact of fintech on the operational efficiency of three types of commercial banks: big five banks, joint-stock banks, and city commercial banks. The non-performing loan ratio of China MS Bank is used as
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Repousis, Spyridon, Petros Lois, and Varvara Veli. "An investigation of the fraud risk and fraud scheme methods in Greek commercial banks." Journal of Money Laundering Control 22, no. 1 (2019): 53–61. http://dx.doi.org/10.1108/jmlc-11-2017-0065.

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Purpose The purpose of this study is to examine types of fraud risk and fraud scheme methods in Greek commercial banks. Design/methodology/approach Data used for this study were obtained from primary source through questionnaires. This method of data collection was followed and was considered appropriate because the information sought is not publicly available and middle management and internal auditors are in a good position to know the answers to the questions asked. Questionnaires were sent to a sample of 230 persons, all bank branch employees (internal auditors were excluded), in the city
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Kieu Oanh Dao, Le, Thi Yen Nguyen, Sarfraz Hussain, and Van Chien Nguyen. "Factors affecting non-performing loans of commercial banks: the role of bank performance and credit growth." Banks and Bank Systems 15, no. 3 (2020): 44–54. http://dx.doi.org/10.21511/bbs.15(3).2020.05.

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The recent crisis of non-performing loans in the banking system has hit the Vietnamese economy hard. The GDP has been fallen down, while the bad debt ratio in the banking system has risen dramatically to 17.2 percent, and it takes more time to restore the economy and banking system. This research aims to define aspects that impact non-performing commercial bank loans in Vietnam. It covers the period of 2008–2017 using 200 identified banks of Ho Chi Minh City Stock Exchange and Hanoi Stock Exchange, and applies methods based on the regression of pooled ordinary least squares, fixed and random e
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Sakti, Imanuel Madea. "The Effect of Market Structure on Bank Performance in Central Java." Jurnal Economia 16, no. 1 (2020): 112–29. http://dx.doi.org/10.21831/economia.v16i1.30150.

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Abstract: The research on the Structure-Conduct-Performance (SCP) hypothesis in the banking industry has been done many times, including in Indonesia. However, it still focuses on commercial banks. This research aims to examine the relationship between market structure and bank performance by involving commercial banks and rural banks (Bank Perkreditan Rakyat/BPR) when they are in the same market in the regency/city level. It uses panel data from 565 banks in Central Java: 261 BPR and 304 Commercial Banks, divided into 34 regencies/cities during 2012-2016. Independent variables involve market
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Zhang, Jianhua, Peng Wang, and Baozhi Qu. "Bank risk taking, efficiency, and law enforcement: Evidence from Chinese city commercial banks." China Economic Review 23, no. 2 (2012): 284–95. http://dx.doi.org/10.1016/j.chieco.2011.12.001.

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Md. Shahidul Islam, Zahid. "Marketing of Bank Services:." DIU Journal of Business and Entrepreneurship 3, no. 01 (2008): 60–72. http://dx.doi.org/10.36481/diujbe.v03i1.6zdwsb02.

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This paper focuses on the financial product marketing strategies adopted by different Private Commercial Banks in Dhaka city with a view to identify what they are now doing in this regard and what are the future prospects of marketing of financial products. The financial service sector in Bangladesh is now quite competitive to deal with changing environment. A number of external forces have exerted influences on the sector, including socio-economic, regulatory and technological factors. Changes to regulatory environment undoubtedly have had the greatest impact on this sector. Technology has al
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Song, Qi, and Jianwei Ma. "Financial Risk Management and Countermeasure Research in Commercial Banks: A Case Study of Bank X." International Business & Economics Studies 6, no. 6 (2024): p88. https://doi.org/10.22158/ibes.v6n6p88.

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In the context of global economic integration and rapid progress of financial technology, commercial banks are facing unprecedented financial risk challenges. Taking Bank X as the research object, this paper analyzes in depth the causes of its financial risks and proposes corresponding management countermeasures. Using a combination of quantitative analysis and case studies, the paper identifies risks and proposes solutions by comparing the key financial indicators of Bank X with the industry average. It is found that Bank X has significant risks in terms of capital structure, liquidity, profi
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Jepchumba, Priscah, and Dr Eddie Simiyu. "ELECTRONIC BANKING ADOPTION AND FINANCIAL PERFORMANCE OF COMMERCIAL BANKS IN KENYA, NAIROBI CITY COUNTY." International Journal of Finance and Accounting 4, no. 2 (2019): 19. http://dx.doi.org/10.47604/ijfa.985.

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ELECTRONIC BANKING ADOPTION AND FINANCIAL PERFORMANCE OF COMMERCIAL BANKS IN KENYA, NAIROBI CITY COUNTY&#x0D; &#x0D; 1*Priscah Jepchumba&#x0D; 1Post Graduate Student: Kenyatta University&#x0D; *Corresponding Author’s Email: prjumbaa@gmail.com&#x0D; 2 Dr.Eddie Simiyu&#x0D; Lecturer: Kenyatta University&#x0D; &#x0D; Abstract&#x0D; Purpose: This research was done to establish how e- banking adoption has improved the financial performance of commercial banks in Kenya.&#x0D; Methods: The study used descriptive research design and structured questionnaires to collect data.The target population was a
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Fatah, Naji Afrasyaw, and Journal of International University of Erbil Academic. "The Effect of Liquidity Risk Management on the Bank Performance: Evidence from Iraqi banks." Academic Journal of International University of Erbil 02, no. 02 (2025): 120–28. https://doi.org/10.5281/zenodo.15306315.

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The main objective of this paper is to study the effect of liquidity risk management on the profitability of commercial banks in Iraq during the time period (2020-2021). A descriptive survey design was adopted. The target is 4 private commercial banks listed on Iraqi Stock Exchange operating in Sulaymaniyah City. The liquidity indicator is the Liquidity Ratio while return on assets (ROA) were the proxy for profitability. Therefore, the dependent variable is bank performance which is measured by return on asset (ROA) and the independent variable is the Liquidity Ratio. The empirical results, sh
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Zhao, Hong, Xueyan Zhao, and Ning Hou. "The Effects Of Foreign Strategic Investors On Pricing Of Wealth Management Products Of Commercial Banks In China: Does Ownership Structure Matter?" Journal of Applied Business Research (JABR) 34, no. 1 (2018): 193–208. http://dx.doi.org/10.19030/jabr.v34i1.10112.

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Allowing foreign strategic investors (FSIs) to hold minority stake in Chinese banks is very important for China’s banking. Based on data of 221 commercial banks from 2007 to 2015, we use difference in differences (DID) and propensity score matching (PSM) to investigate the effects of shareholding of FSIs on pricing of wealth management products (WMPs) for banks in China from single product view and every bank view. Besides, we further investigate the effects of bank ownership on above relationship. We find that FSIs’ acquisitions significantly enhance the expected rate of return of WMPs on bot
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Barasa, Maryline, Charles Tibbs, and Ayub Shitseswa. "Influence of Debt Restructuring Strategy Implementation on Performance of Selected Commercial Banks in Kisumu Kenya." African Journal of Empirical Research 4, no. 2 (2023): 734–44. http://dx.doi.org/10.51867/ajernet.4.2.74.

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Kenya witnessed the failure of several banks, such as Imperial Bank and Dubai Bank. The study examined the influence of debt restructuring strategy implementation on the performance of selected commercial banks in Kisumu, Kenya. The research was based on risk management theory. The research design used in this study was a descriptive survey. Kisumu City was chosen because it is one of the fastest-growing cities in Kenya, as it is endowed with natural resources and robust industries centered around the processing of agricultural products, whose contribution to the national economy is immense, m
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39

زنبيل, عبد الحميد الطاهر, та كمال علي التريكي. "دور سياسات الموارد البشرية في تحسين خدمات المصارف التجارية دراسة ميدانية على المصرف التجاري الوطني". Human and Community Studies Journal 24, № 1 (2024): 1–30. https://doi.org/10.62341/akzr1703.

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The study discusses the impact of human resources policies (planning, training, selection and appointment, and incentives) in improving banking services, through a case study of the National Commercial Bank - Zawiya City Branch, and after reviewing previous studies, several objectives were set, the most important of which are: Identifying the shortcomings and challenges facing human resources management to implement human resources programs and policies in the bank under study, and with a main assumption that assumes: There is a statistically significant relationship between the performance of
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40

Yang, Liuyiyi. "Analysis of Developing Commercial Bank Green Finance Programs." Highlights in Business, Economics and Management 24 (January 22, 2024): 1710–19. http://dx.doi.org/10.54097/t3hd1k23.

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Contemporarily, global climate change and the depletion of traditional resources have fueled the rise of environmental awareness, making environmental protection and sustainable development an international trend. The active participation of commercial banks in green finance not only enhances their reputation but also helps to gain social support. The study discusses the importance of commercial banks' active participation in green finance in the context of global environmental protection and sustainability trends. The study highlights the theoretical and practical significance of Chinese comm
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Rafaj, Oliver, and Maria Siranova. "Growth of City Regions and Bank Branch Localization." SHS Web of Conferences 74 (2020): 05019. http://dx.doi.org/10.1051/shsconf/20207405019.

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Current research in regional science focuses on the relationships between production factors and their impact on the overall product of cities, as well as topics dealing with the contribution of different city sizes to the economic growth. However, the ongoing process of international financialization tightly linked to access to finance gains on importance as the financial sector serves as a conduit for capital transformation in space. This article examines the economic growth of Slovak city regions and estimates the effect of access to finance measured by bank branches availability in these r
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Mwamuye, Janepher Dzine, and Mary Ragui. "STRATEGIC ALLIANCES AND THE FINANCIAL PERFORMANCE OF COMMERCIAL BANKS IN NAIROBI CITY COUNTY, KENYA." Journal of Business and Strategic Management 6, no. 4 (2021): 32–45. http://dx.doi.org/10.47941/jbsm.735.

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Purpose: In the Kenyan banking industry, the banks have adopted several strategies aimed at improving their competitive position in a highly competitive market. In reference to the aforementioned the general objective, this study specifically sought to examine how strategic alliances impact financial returns among Nairobi-based commercial banks. The current study specifically examined how brand marketing alliances, agency alliances, innovation alliances and technology alliances affect bank performance.&#x0D; Methodology: This study was based on Transactional Cost, Control Power and Resource Ba
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Ugbomhe, O. Ugbomhe (PhD)1* AKHATOR AKHERE PETER (PhD)2 Uyi Nelson Osarenoma3. "PARTICIPATORY MANAGEMENT AND EMPLOYEES COMMITMENT IN SELECTED COMMERCIAL BANKS IN BENIN CITY, EDO STATE, NIGERIA." ISRG Journal of Economics, Business & Management (ISRGJEBM) I, no. II (2024): 42–58. https://doi.org/10.5281/zenodo.10450674.

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<em>The study is on the relationship between participatory management and employee commitment in selected commercial banks in Benin City, Edo State, Nigeria. Descriptive research design was adopted for the study. The population consisted all employees of the twenty-one commercial banks in operation in Nigeria licensed by Central Bank of Nigeria as at December 29, 2017. But due to the impossibility of including all the members of staff of the population, three commercial banks were purposively selected in Benin City, Edo State Nigeria. The sample size of 80 employees was determined using Krejci
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Jausukhbhai Limbad, Shaileshkumar, and Vinod Patel. "Measuring Customer Satisfaction for Customer Relationship Management Activities Perform by Indian Commercial Banks in Surat City." Asian Journal of Managerial Science 9, no. 1 (2020): 8–17. http://dx.doi.org/10.51983/ajms-2020.9.1.1636.

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The primary purpose of this paper is to measure customer satisfaction for CRM activities perform by Indian Commercial Banks in Surat city. The other purpose is to measure overall customer satisfaction with the services provided by top 3 Indian private and top 3 Indian public commercial banks in Surat. Qualitative methods were used to develop the scope of research to study customer perception. This research study is descriptive in nature. The most appropriate method for selecting the target population is the sampling method of non-probability comfort followed by stratified sampling technique. O
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Damaseno, Wechuli Khamala, and Hesbon Otinga Dr. "Influence of Bank Innovative Strategies on Financial Performance of Listed Commercial Banks in Kenya." American Based Research Journal 9, no. 07 (2020): 06–18. https://doi.org/10.5281/zenodo.3974434.

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<em>Evidence from existing literature indicate conflicting relationships between banks innovativeness and banks&rsquo; profitability, while other researches merely report on bank innovations without relating the effectiveness of the purported innovations on bank profitability. Therefore, lack of adequate empirical evidence on the relationship between emerging banks&rsquo; innovativeness and bank profitability motivated this study to examine the influence of payment innovations, crowd funding, agency banking and artificial intelligence predictive banking system on profitability of listed commer
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Mageto, Geoffrey. "The Effect of Social Media Interactive Messaging on Customer Loyalty of Commercial Banks in Nairobi City County, Kenya." Journal of Marketing and Communication 115, no. 131 (2022): 115–31. http://dx.doi.org/10.53819/81018102t2105.

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Social media interactive messaging is rapidly becoming a major marketing practice in the corporate world. Modern organizations are recognizing the interactive nature of social media platforms as breaker of barriers that initially limited customer-company interactions. Commercial banks have not been left behind in the intensified journey of using social media platforms to interact with customers in real-time and use it a s tool to inspire customer loyalty. However, existing literature has not empirically established if adopting the social media interactive messaging can significantly customer l
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Kellen, Gaitung'u, Reuben Kinyuru Njuguna Dr., and John Nguma Mutinda Dr. "Perceived Quality and Customer Satisfaction of E-banking Account Holders in Commercial Banks in Nairobi City County, Kenya." International Journal of Management and Commerce Innovations 13, no. 1 (2025): 6–19. https://doi.org/10.5281/zenodo.15174987.

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<strong>Abstract:</strong> Customer satisfaction in e-banking in Kenya has been on the decline despite scholarly research contributions. In 2015 customer satisfaction in e-banking was approximately at 64%, in 2016 trust was at 78% with only 13% reporting an experience with some form of online fraud attempts while using e-banking platforms. Unfortunately, in 2017 satisfaction in e-banking dropped to 50% and trust to 66.7% while in 2020 satisfaction in e-banking was a meagre 33%. The study aimed at establishing the effect of perceived quality on customer satisfaction of e-banking account holders
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Munir, Mia Muhammad Mustafiz. "E-banking: Influence of Mass Media Communication on Customers’ Satisfaction in Sylhet City, Bangladesh." International Journal of Accounting and Finance Studies 1, no. 1 (2018): 1. http://dx.doi.org/10.22158/ijafs.v1n1p1.

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&lt;p&gt;&lt;em&gt;This paper sought to analyse the influence of mass communication on customers’ satisfaction regarding e-banking services, for two selected commercial banks in Sylhet city, Bangladesh. One of them is Private Commercial Bank and another one is Government Commercial Bank. A cross sectional survey was used for this research to reach the objectives and hypothesis of the study. Mass media communication is the learning of how individuals exchange information through mass media to large segments of the population at the same time. It is usually assumed to relate newspaper, periodica
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Godana, Hillary, Samson Wokabi Mwangi, and Panuel Mwaeke. "Security Managers’ Perspectives on Challenges Facing Commercial Banks in Preventing Frauds in Nairobi City County, Kenya." Advances in Social Sciences Research Journal 9, no. 12 (2022): 1–12. http://dx.doi.org/10.14738/assrj.912.13539.

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This paper uses data collected for an MA Thesis on Security Managers’ perspectives on challenges facing Commercial Banks in Preventing Frauds in Nairobi County, Kenya. The study was motivated by continued rise of frauds in commercial banks in the county, despite the extensive mitigation measures put in place to deter frauds. The study established the nature of frauds prevalent in Kenya commercial banks in Nairobi County, assessed the determinants of fraud in Kenya commercial banks, determined Bank Security Managers Capacity in fraud prevention, and finally examined Security Managers perception
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50

Suwandi, Yudi Wahyudin. "ORGANIZATIONAL CULTURAL MODEL TO IMPROVE THE PERFORMANCE OF EMPLOYEES." Review of Behavioral Aspect in Organizations and Society 3, no. 1 (2021): 45–52. http://dx.doi.org/10.32770/rbaos.vol345-52.

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This research aims to find out, review, and analyze employees' cultural models and performance at the Rural Bank. In carrying out its mission, a rural bank, especially in the Cimahi city area, is fully supported by OJK in carrying out its duties as a fund-raiser and fund-raiser. Tight banking competition that leads to financial technology in conducting its transactions, so that it is no less competitive, especially the number of customers who move to other banks, because of facilities and systems that do not support, so far that became a segment of rural bank customers in West Java, especially
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