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1

Maundeni, Zibani, Bontle Masilo, and Patience Petros. "Political Reforms for Prosperity and Political Resistance in Botswana." Asian Journal of Social Science Studies 2, no. 4 (November 20, 2017): 99. http://dx.doi.org/10.20849/ajsss.v2i4.268.

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A people thought to be passive, weak and docile surprised many when they revolted against encroaching authoritarianism in their country - Botswana. What started under Ian Khama as the most feared and potentially productive regime turned out to be the most opposed and most beleaguered. How did this reverse happen? Many authors (including Good, Taylor and others) mistakenly assumed that Botswana’s civil society was too weak and fearful, and that it would not stand up to any dictatorship. In contrast, Botswana towards the end of 2011 had reached a point at which civil society constantly challenged and clashed with government, resisting growing authoritarian tendencies. The political scenario of mid 2011 characterised by a long drawn public service strike was the clearest signal that the president was no longer feared. This paper focuses on Khama’s political reforms and the political resistance that accompanied them. It argues that Ian Khama introduced several reforms that met lots of resistance that threatened the stability and sustainability of the Botswana society. The paper concludes that political reforms have left the Botswana society deeply divided, but alert.
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2

Gossett, Charles W. "Civil Service Reform." Review of Public Personnel Administration 22, no. 2 (June 2002): 94–113. http://dx.doi.org/10.1177/0734371x0202200202.

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3

Battaglio, R. Paul, and Stephen E. Condrey. "Civil Service Reform." Review of Public Personnel Administration 26, no. 2 (June 2006): 118–38. http://dx.doi.org/10.1177/0734371x06287200.

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4

Ujhelyi, Gergely. "Civil service reform." Journal of Public Economics 118 (October 2014): 15–25. http://dx.doi.org/10.1016/j.jpubeco.2014.06.009.

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5

Bowman, James S., and Jonathan P. West. "Civil Service Reform Today." Review of Public Personnel Administration 26, no. 2 (June 2006): 99–101. http://dx.doi.org/10.1177/0734371x06287872.

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6

Burns, John P. "Civil Service Reform in China." OECD Journal on Budgeting 7, no. 1 (May 22, 2007): 1–25. http://dx.doi.org/10.1787/budget-v7-art3-en.

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7

Nigro, Lloyd G., and J. Edward Kellough. "Civil Service Reform in Georgia." Review of Public Personnel Administration 20, no. 4 (October 2000): 41–54. http://dx.doi.org/10.1177/0734371x0002000405.

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8

Sims, Ronald R. "Civil Service Reform in Action." Review of Public Personnel Administration 29, no. 4 (June 24, 2009): 382–401. http://dx.doi.org/10.1177/0734371x09338507.

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9

Jing, Yijia, and Qianwei Zhu. "Civil Service Reform in China." Review of Public Personnel Administration 32, no. 2 (March 28, 2012): 134–48. http://dx.doi.org/10.1177/0734371x12438243.

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10

Massey, Andrew. "Civil Service reform and accountability." Public Policy and Administration 10, no. 1 (March 1995): 16–33. http://dx.doi.org/10.1177/095207679501000103.

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11

Rao, V. Bhaskara, and P. Narasimha Rao. "Civil Service Reform in India." Indian Journal of Public Administration 53, no. 3 (July 2007): 486–95. http://dx.doi.org/10.1177/0019556120070314.

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12

Bogdanor, Vernon. "Civil Service Reform: A Critique." Political Quarterly 72, no. 3 (July 2001): 291–99. http://dx.doi.org/10.1111/1467-923x.00388.

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13

Burns, John P. "Civil service reform in China." Asian Journal of Political Science 2, no. 2 (December 1994): 44–72. http://dx.doi.org/10.1080/02185379408434044.

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14

McGill, Ronald. "Civil service reform in Tanzania." International Journal of Public Sector Management 12, no. 5 (September 1999): 410–19. http://dx.doi.org/10.1108/09513559910300163.

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15

Smith, James. "Civil Service Reform: a Scottish Perspective." Scottish Affairs 20 (First Serie, no. 1 (August 1997): 47–67. http://dx.doi.org/10.3366/scot.1997.0036.

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16

Burns, John P. "Civil Service Reform in Contemporary China." Australian Journal of Chinese Affairs 18 (July 1987): 47–83. http://dx.doi.org/10.2307/2158583.

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17

Grünberg, Nis. "Wang Xiaoqi, China's Civil Service Reform." Copenhagen Journal of Asian Studies 31, no. 2 (May 23, 2014): 109–10. http://dx.doi.org/10.22439/cjas.v31i2.4336.

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18

Liou, Kuotsai Tom, Lan Xue, and Keyong Dong. "China’s Administration and Civil Service Reform." Review of Public Personnel Administration 32, no. 2 (April 2012): 108–14. http://dx.doi.org/10.1177/0734371x12438241.

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19

LEWIS, LEIGH. "Civil Service Reform-Trust on Trial." Political Quarterly 85, no. 1 (January 2014): 84–86. http://dx.doi.org/10.1111/j.1467-923x.2014.12065.x.

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20

Shihata, Ibrahim F. I. "Civil Service Reform in Developing Countries." Indian Journal of Public Administration 44, no. 3 (July 1998): 732–35. http://dx.doi.org/10.1177/0019556119980346.

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21

Wu, Alfred M. "Book review: China’s Civil Service Reform." China Information 27, no. 1 (March 2013): 128–29. http://dx.doi.org/10.1177/0920203x12472012b.

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22

McGill, Ronald. "Civil service reform in developing countries." International Journal of Public Sector Management 10, no. 4 (July 1997): 254–67. http://dx.doi.org/10.1108/09513559710180529.

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23

Peters, B. Guy, and Donald J. Savoie. "Civil Service Reform: Misdiagnosing the Patient." Public Administration Review 54, no. 5 (September 1994): 418. http://dx.doi.org/10.2307/976426.

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24

Ngeow, Chow Bing. "Xiaoqi Wang, China’s Civil Service Reform." Journal of Chinese Political Science 20, no. 3 (August 21, 2015): 355–56. http://dx.doi.org/10.1007/s11366-015-9368-9.

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25

McCourt, Willy. "Political Commitment to Reform: Civil Service Reform in Swaziland." World Development 31, no. 6 (June 2003): 1015–31. http://dx.doi.org/10.1016/s0305-750x(03)00044-5.

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26

Villanueva, A. B., Robert Maranto, and David Schultz. "American Civil Service Reform in Historical Perspective." Public Administration Review 53, no. 3 (May 1993): 276. http://dx.doi.org/10.2307/3110142.

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27

Khurshid, Anjum. "Public Policy, Training, and Civil Service Reform." Pakistan Development Review 45, no. 4II (December 1, 2006): 1227–39. http://dx.doi.org/10.30541/v45i4iipp.1227-1239.

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There are very few countries of the world that are satisfied with their public bureaucracies and civil service systems. Civil service reform is being discussed in Africa, Latin America, Europe and North America [Ingraham (1996)].1 There are some that are trying to develop a career civil service and others that are fixing the problems of having a career civil service. There are some that are dealing with legacies of past colonial civil service systems while others that are struggling with identifying the role of civil service in a changing political environment. Whatever the case may be, civil service reforms are a topic of interest around the world. Each nation of the world is faced with the challenge of adjusting its domestic and international policies rather rapidly in response to forces of globalisation and technological change [Skogstad (2000) and Farazmand (1999)].2,3 The role of the civil service in economic development, governance, and public service is vital irrespective of the institutional and structural differences across countries. It is not surprising to see in the table below the number of civil service reform programmes funded by the World Bank in different parts of the world. The number of such programmes has significantly increased from 1980 to 2001.
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28

Bowman, James S., Marc G. Gertz, Sally C. Gertz, and Russell L. Williams. "Civil Service Reform in Florida State Government." Review of Public Personnel Administration 23, no. 4 (December 2003): 286–304. http://dx.doi.org/10.1177/0734371x03256861.

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29

Langseth, Petter. "Civil service reform in Uganda: Lessons learned." Public Administration and Development 15, no. 4 (1995): 365–90. http://dx.doi.org/10.1002/pad.4230150403.

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30

Battaglio, R. Paul. "Assessing the State of Civil Service Reform." Public Administration Review 67, no. 3 (May 2007): 597–98. http://dx.doi.org/10.1111/j.1540-6210.2007.00741_6.x.

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31

Beecher, Donna D. "The Next Wave of Civil Service Reform." Public Personnel Management 32, no. 4 (December 2003): 457–74. http://dx.doi.org/10.1177/009102600303200401.

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32

Thomas, Peter. "Building transformative capability through civil service reform." Administration 68, no. 4 (December 1, 2020): 73–96. http://dx.doi.org/10.2478/admin-2020-0025.

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Abstract This article explores the importance of capability building to the success of public service reforms. It draws on the neglected literature on capability to explore how capability is a product (or not) of the interaction between the skills, experience and methods of an individual – and the culture, structures, processes of the organisation they work in. The analysis identifies four key features of successful capability-building reforms in the UK, which are also found in the early successes of the Goal Programme for Public Service Reform and Innovation: an iterative and permissive approach to project identification and scoping; projects on high-priority, cross-cutting outcomes that demand new ways of working; projects that are connected with conducive elements of the organisational and leadership context; projects that are designed to create or adapt ‘enabling routines’ which civil servants ‘learn by doing’. Such reforms have acted as capability factories. And as the early adopters of new routines rise through the organisation and take on new roles, they become advocates and teachers of the routines and practice they have acquired. This is how organisations learn and build the capability they need to succeed.
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33

Liou, Koutsai Tom. "Issues and Lessons of Chinese Civil Service Reform." Public Personnel Management 26, no. 4 (December 1997): 505–14. http://dx.doi.org/10.1177/009102609702600407.

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This study examines the experience of China's civil service reform during its economic development years. The study focuses on major issues that are related to the reform, including: the reform background and motives, the reform process, reform characteristics and major challenges. Based on the analysis of the Chinese reform experience, the study further discusses some lessons that may contribute to the knowledge of civil service reform.
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34

Gusarov, Serhii. "Certain Aspects of State Service Reform." Journal of the National Academy of Legal Sciences of Ukraine 27, no. 1 (March 27, 2020): 14–25. http://dx.doi.org/10.37635/jnalsu.27(1).2020.14-25.

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The study of the issues of civil service reform in Ukraine in the current conditions of development of Ukrainian society and the state is an extremely relevant subject and requires appropriate research. The author aims to analyse the most resonant reform measures in the civil service, which were recently initiated by the government and received mixed reviews, in particular, the announced redundancy in the staff of civil servants and the introduction of a contract form of civil service, as well as to offer scientifically sound proposals for improvement of appropriate measures. In the work with the use of general scientific and special methods of scientific knowledge (dialectical, Aristotelian, comparative law, system analysis) the legal bases and scientific sources on redundancy of staff and contractual form of employment are considered; the provisions of the national labor legislation were compared with the provisions of the national legislation on the civil service, which provide for the rules of staffing cuts among civil servants, including guarantees of their rights upon dismissal on appropriate grounds; the provisions of the national legislation concerning the rules of application of contracts upon appointing civil servants are investigated. The conclusion is made: 1) on the need for appropriate revision of the Law of Ukraine "On Civil Service"; 2) on the expediency of creating new productive jobs in various sectors of the national economy, where redundant civil servants will be sent after retraining; 3) that any reforms of society and public administration must be carried out subsequent to an in-depth study of public opinion, analysis of possible negative consequences, development and implementation of compensatory mechanisms. It is emphasized that it is mandatory to involve scientists, experts-practitioners, employers, and representatives of public, in particular trade unions, in the process of developing reforms in civil service.
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35

Burns, John P., and Wang Xiaoqi. "Civil Service Reform in China: Impacts on Civil Servants' Behaviour." China Quarterly 201 (March 2010): 58–78. http://dx.doi.org/10.1017/s030574100999107x.

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AbstractChina's civil service reforms sought to improve the performance of civil servants by introducing more competitive selection processes, incentives to reward performance, and tightened monitoring and supervision. The impact of the reforms was undermined by clashes with other policies being implemented at the time and by a failure to address elements of organization culture that have rewarded various forms of illegal behaviour, such as corruption. Empirical material for our study is drawn from government data and the experience of civil service reform in three Chinese urban areas (Beijing's Haidian district, Changchun and Ningbo) since the 1990s.
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36

GREENAWAY, JOHN R. "PARLIAMENTARY REFORM AND CIVIL SERVICE REFORM: A NINETEENTH-CENTURY DEBATE REASSESSED." Parliamentary History 4, no. 1 (March 17, 2008): 157–69. http://dx.doi.org/10.1111/j.1750-0206.1985.tb00655.x.

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37

Aufrecht, Steven E., and Li Siu Bun. "Reform with Chinese Characteristics: The Context of Chinese Civil Service Reform." Public Administration Review 55, no. 2 (March 1995): 175. http://dx.doi.org/10.2307/977183.

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38

Dalingwater, Louise. "Civil Service Reform and the Legacy of Thatcherism." Observatoire de la société britannique, no. 17 (November 1, 2015): 61–78. http://dx.doi.org/10.4000/osb.1765.

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39

Gibbs, Daniel. "Civil service reform, self‐selection, and bureaucratic performance." Economics & Politics 32, no. 2 (February 10, 2020): 279–304. http://dx.doi.org/10.1111/ecpo.12151.

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40

Woolis, Diana D., and Julia R. Galosy. "Learning and New York City Civil Service Reform." Adult Learning 7, no. 4 (March 1996): 29–31. http://dx.doi.org/10.1177/104515959600700414.

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41

Boyle, Richard. "Civil Service Reform in the Republic of Ireland." Public Money & Management 17, no. 1 (January 1997): 49–53. http://dx.doi.org/10.1111/1467-9302.00056.

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42

Pradhan, Gireesh. "Civil Service Reform in Independent India: An Overview." Indian Journal of Public Administration 47, no. 4 (October 2001): 727–51. http://dx.doi.org/10.1177/0019556120010408.

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43

Singh, Oinam Nabakishore. "Radical Civil Service Reform in Georgia—An Analysis." Indian Journal of Public Administration 55, no. 1 (January 2009): 62–70. http://dx.doi.org/10.1177/0019556120090105.

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44

Roberts, Robert N. "Constitutional Values and the Civil Service Reform Revolution." Public Administration Review 76, no. 4 (June 23, 2016): 676–79. http://dx.doi.org/10.1111/puar.12601.

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45

BARNES, PETER. "Lessons of reform in the Ontario Civil Service." Public Administration and Development 17, no. 1 (February 1997): 27–32. http://dx.doi.org/10.1002/(sici)1099-162x(199702)17:1<27::aid-pad910>3.0.co;2-7.

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46

Burney, John M. "Education, the Middle Class, and Civil Service Reform." Review of Education 11, no. 4 (September 1985): 251–54. http://dx.doi.org/10.1080/0098559850110404.

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47

Kovalchuk, O., and K. Dubych. "PROBLEMS OF CIVIL SERVICE REFORM IN CUSTOMS AUTHORITIES." Investytsiyi: praktyka ta dosvid, no. 15 (August 19, 2021): 120. http://dx.doi.org/10.32702/2306-6814.2021.15.120.

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48

Pesti, Cerlin, and Tiina Randma-Liiv. "Towards a Managerial Public Service Bargain: The Estonian Civil Service Reform." NISPAcee Journal of Public Administration and Policy 11, no. 1 (June 1, 2018): 135–54. http://dx.doi.org/10.2478/nispa-2018-0006.

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Abstract The aim of this article is to explore and explain the 2012 civil service reform in Estonia. The study builds on the concept of public service bargain, which facilitates the operationalization of changes in the civil service system. Although public service bargain has attracted a lot of interest of public administration scholars, it has not been previously applied in the civil service research in Central and Eastern Europe. The theoretical part synthesizes previous literature on typologies of public service bargain, thus elaborating an analytical framework for the empirical study. The empirical study addresses the following research question: did the civil service reform change the public service bargain in Estonia and if so, how ? The empirical research was carried out by relying on desk research, secondary literature on Estonian administrative reforms and participant observation. The study builds partly on the materials collected for the EUPACK case study on Estonia. The analysis shows that the civil service reform brought along changes in all three components of public service bargain: reward, competency and loyalty, although the agency-type bargain was retained. The shift towards the managerial public service bargain is evidenced in the greater emphasis on flexibility in employment relations, the use of fixed-term contracts, increased private-sector-style practices at all levels of the civil service, an emphasis on performance management, and the reduction of job security. Despite the widespread criticism of NPM, the Estonian civil service reform presents a “textbook case” of managerial NPM-oriented reform. It is argued that substantially diminished rewards may contribute to a vicious circle of temporary civil servants, including problems with recruiting new officials and a further increase in their turnover, ultimately leading to a “temporary state”. The loyalty of civil servants may in turn shift towards instrumental, short-term and easily influenced or changing loyalty, thus challenging the fundamental values of democratic governance.
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49

Girth, Amanda M. "Contracting, Civil Service Reform, and the Call to Reprofessionalize Public Service." Journal of Public Administration Research and Theory 28, no. 2 (January 6, 2018): 295–97. http://dx.doi.org/10.1093/jopart/mux046.

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50

NIETO MORALES, FERNANDO, RAFAEL WITTEK, and LIESBET HEYSE. "ORGANIZATIONAL PATHWAYS TO COMPLIANT REFORM IMPLEMENTATION: EVIDENCE FROM MEXICAN CIVIL SERVICE REFORM." Public Administration 93, no. 3 (February 26, 2015): 646–62. http://dx.doi.org/10.1111/padm.12157.

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