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Books on the topic 'Client importance'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Rennie-Peyton, Pauline. The relative importance for clients and therapists and the effect of therapist and client background variableson the perception of Yalom's therapeutic factors. [University of Surrey], 1990.

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2

American Bar Association. Young Lawyers Division. and American Bar Association. Affiliate Outreach Project., eds. Legal service to special needs clients: Hospice legal aid program, very important papers project. Young Lawyers Division, American Bar Association, 1993.

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3

Webb, Julian, Caroline Maughan, Mike Maughan, Marcus Keppel-Palmer, and Andrew Boon. 2. Interviewing and advising. Oxford University Press, 2017. http://dx.doi.org/10.1093/he/9780198787693.003.0002.

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This chapter discusses the skills of interviewing and advising clients. It covers the purpose of interviews; the importance of non-verbal communication; preparing for initial client interviews; the WASP approach; listening and questioning techniques; providing appropriate advice and information; and establishing a professional relationship with the client.

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4

Hemmelgarn, Anthony L., and Charles Glisson. Case Examples Illustrating the Importance of Social Contexts in Human Service Organizations. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190455286.003.0002.

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This chapter provides case examples from the authors’ work within human service organizations that illustrate the importance of addressing OSCs: including culture, climate, and worker attitudes. These examples of the influence of OSC provide the reader with an understanding of how social contexts affect human services quality and outcomes along with implications for improving them. The chapter explains the sensitivity of human service effectiveness to OSC and describes the social processes that explain its influence. Case examples are used to illustrate the influence of shared mindsets and wor

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5

Fjermestad, Krister, Bryce D. McLeod, Carrie B. Tully, and Juliette M. Liber. Therapist Characteristics and Interventions. Edited by Sara Maltzman. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780199739134.013.11.

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This chapter reviews the empirical literature on factors that might influence the development and maintenance of the alliance and client involvement in youth therapy. Thus, our review of the literature is conducted through the lens of the evidence-based practice movement, which emphasizes the importance of tailoring the delivery of evidence-based treatments to individual clients. We present a conceptual model designed to explain how therapy produces change in youth, focusing on process and outcome through therapeutic interventions hypothesized to strengthen the alliance and maximize client inv

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6

Hemmelgarn, Anthony L., and Charles Glisson. Relationship-centered versus Individual-centered Human Service Organizations. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190455286.003.0013.

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The chapter explains that relationship-centered organizations place a priority on developing and sustaining a network of inter-organizational and intra-organizational relationships to serve clients. Case studies drawn from the authors’ experiences in human service organizations illustrate the application of this principle, including ensuring that strong networks are in place to serve clients and maintaining underlying beliefs, assumptions, and mindsets of service providers that support network development. Research and examples illustrate the importance of establishing effective relationships

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7

Conoley, Collie W., and Michael J. Scheel. Goal Focused Positive Psychotherapy. Oxford University Press, 2017. http://dx.doi.org/10.1093/med-psych/9780190681722.001.0001.

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Goal Focused Positive Psychotherapy presents the first comprehensive positive psychology psychotherapy model that optimizes well-being and thereby diminishes psychological distress. The theory of change is the Broaden-and-Build Theory of positive emotions. The therapeutic process promotes client strengths, hope, positive emotions, and goals. The book provides the foundational premises, empirical support, theory, therapeutic techniques and interventions, a training model, case examples, and future directions. A three-year study is presented that reveals that Goal Focused Positive Psychotherapy

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8

Business due diligence strategies: Leading lawyers on meeting client expectations, navigating cross-border M & A transactions, and understanding the importance of due diligence in today's economy. Aspatore, 2010.

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9

Boswell, James F., Michael J. Constantino, and Lisa M. Anderson. Potential Obstacles to Treatment Success in Adults. Edited by Sara Maltzman. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780199739134.013.17.

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Identifying client characteristics that influence negative psychotherapy outcomes is vitally important. This chapter reviews baseline client characteristics that have demonstrated direct relationships with unsuccessful treatment outcomes, as well as client traits that have functioned as moderators of specific treatment effects and process-outcome associations. Throughout this chapter client characteristics are defined as preexisting individual differences or traits that clients bring into the therapy context. Identifying client baseline characteristics that influence, directly or indirectlyc,

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10

Cunningham-Hill, Susan, and Karen Elder. 3. Costs information to the client and funding option. Oxford University Press, 2017. http://dx.doi.org/10.1093/he/9780198787655.003.0003.

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Legal representatives are obliged to give clients the best information possible about the likely costs of pursuing and ultimately resolving disputes, as well as discussing with the client the best way of funding the action. This funding advice is inextricably linked to a legal representative’s professional conduct duties highlighted in the Solicitors’ Regulation Authority (SRA) Code of Conduct 2011. This chapter focuses on the information clients need to know about costs in accordance with the SRA Handbook’s Principles and its Chapter One on Client Care in the Code; and the different types of

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11

Cunningham-Hill, Susan, and Karen Elder. 3. Costs Information to the Client and Funding Options. Oxford University Press, 2018. http://dx.doi.org/10.1093/he/9780198823193.003.0003.

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Legal representatives are obliged to give clients the best information possible about the likely costs of pursuing and ultimately resolving disputes, and to discuss with the client the best way of funding the action. This funding advice is inextricably linked to a legal representative’s professional conduct duties highlighted in the Solicitors’ Regulation Authority (SRA) Code of Conduct 2011. This chapter focuses on the information clients need to know about costs in accordance with the SRA Handbook’s Principles and its Chapter 1 on Client Care in the Code, as well as the different types of fu

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12

Cunningham-Hill, Susan, and Karen Elder. 18. Experts and Expert Evidence. Oxford University Press, 2018. http://dx.doi.org/10.1093/he/9780198823193.003.0018.

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This chapter focuses on the role of experts in civil actions. It considers when expert support is needed—whether as part of the evidence submitted in the action or as part of the advice sought to prepare the client’s case or perhaps for both situations. It discusses the role that the expert will take in both of the situations identified; when permission of the court is needed to engage and submit expert evidence in the action; the need to provide a cost estimate of using an expert and the costs consequences for the client in engaging expert evidence; the management and suitable direction of st

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13

Cunningham-Hill, Susan, and Karen Elder. 18. Experts and expert evidence. Oxford University Press, 2017. http://dx.doi.org/10.1093/he/9780198787655.003.0018.

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This chapter focuses on the role of experts in civil actions. It considers when expert support is needed — whether as part of the evidence submitted in the action, or as part of the advice sought to prepare the client’s case, or perhaps for both situations; the role that the expert will take in both of the situations identified; when permission of the court is needed to engage and submit expert evidence in the action; the need to provide a cost estimate of using an expert and the costs consequences for the client in engaging expert evidence; the management and suitable direction of steps taken

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14

Holmqvist, Rolf. Client and Therapist Reports. Edited by Sara Maltzman. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780199739134.013.36.

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Testing efficacy and effectiveness of psychological treatment requires valid and reliable methods for describing change. There are three main issues in rating outcome: First, from what perspective should the ratings be made (client, therapist, society)? Second, what level should the measurement target (concrete behavior or thought, syndrome, or global change)? Third, should outcome be described nomothetically (with standardized instruments) or ideographically? Despite many proposals over the years, there is still no consensus about instruments that make comparisons between studies comparable.

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15

Sanetti, Lisa, Melissa A. Collier-Meek, and Lindsay Fallon. Fidelity with Flexibility. Edited by Sara Maltzman. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780199739134.013.25.

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Research has linked the use of evidence-supported treatments to effective, efficient therapeutic outcomes. Questions related to the best way to disseminate and implement evidence-supported treatments in the field has led to discussions about transportability of treatments from controlled to applied settings. Specifically, scholars have focused on issues related to treatment fidelity, acceptability, and adoption versus adaptation of evidence-based treatments in practice. Treatment fidelity, a multidimensional construct, pertains to how extensively a treatment is delivered to a client, and it ma

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16

Melkman, A. Gestion Rentable de Clientes Importantes. Deusto, 1998.

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17

PALACIOS, ING Mario Italo. ¿cuando Se Presenta la Verdadera AtenciÓn Al Cliente?: ¿Es Importante Que el Personal Laboral Enfoque la Importancia de Poseer una Amplia Capacidad de Respuesta , Hacia el Cliente? Independently Published, 2018.

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18

Sunderland, Margot, and Nicky Armstrong. Draw on Your Relationships: Creative Ways to Explore, Understand and Work Through Important Relationship Issues. Taylor & Francis Group, 2019.

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19

Sunderland, Margot, and Nicky Armstrong. Draw on Your Relationships: Creative Ways to Explore, Understand and Work Through Important Relationship Issues. Taylor & Francis Group, 2019.

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20

Sunderland, Margot, and Nicky Hancock. Draw on Your Relationships: Creative Ways to Explore, Understand and Work Through Important Relationship Issues. Taylor & Francis Group, 2017.

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21

Social Worker Client Visit Log Book: Record Important Information Form Patient Encounters. Independently Published, 2021.

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22

Journals, Kendra's. Social Worker: Client Visit Log Book. Record Important Information from Patient Encounters. Independently Published, 2021.

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23

Wimer, David Wayne. Advisor's Guide: The Most Important Business Decision Your Client Will Ever Make. Wimer Advisors, LLC, David, 2022.

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24

C. Gillespie, Caitlin. Boudica. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190609078.001.0001.

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In AD 60/61, Rome almost lost the province of Britain to a woman. Boudica, wife of the client king Prasutagus, fomented a rebellion that proved catastrophic for Camulodunum (Colchester), Londinium (London), and Verulamium (St Albans), destroyed part of a Roman legion, and caused the deaths of an untold number of veterans, families, soldiers, and Britons. Yet with one decisive defeat, her vision of freedom was destroyed, and the Iceni never rose again. Boudica: Warrior Woman of Roman Britain introduces readers to the life and literary importance of Boudica through juxtaposing her literary chara

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25

Jobe-Shields, Lisa, Amanda Costello, Carrie Jackson, and Rochelle F. Hanson. Evaluating Treatments and Interventions. Edited by Sara Maltzman. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780199739134.013.24.

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This chapter provides an overview of the evidence-based treatment (EBT) paradigm, beginning with definitional issues, followed by a discussion on use of the iterative process and the importance of strong academic–practice partnerships to inform the development, selection, and implementation of EBTs. The discussion then turns to the importance of attaining, measuring, and sustaining fidelity to the treatment models; and identifying common barriers to sustained EBT use. Drawing from our expertise related to interventions for children and adolescents, a few dissemination/implementation models are

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26

PALACIOS, ING Mario Italo. ¿por QuÉ un lÍder Empresarial Profesionalizado Nunca Pierde Clientes en la Empresa Que Dirige?: ¿Es Importante la Capacidad de Respuesta Al Cliente? Independently Published, 2018.

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27

Maria J, Nieto. 7 Third Country Relations in the Directive Establishing a Framework for the Recovery and Resolution of Credit Institutions. Oxford University Press, 2016. http://dx.doi.org/10.1093/law/9780198754411.003.0007.

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This chapter discusses how the introduction of the Directive for the recovery and resolution of credit institutions through the EU Bank Recovery and Resolution Directive (BRRD) affects third country relations. It argues that effective resolution of internationally active institutions requires cooperation between the Union, Member States, and third country resolution authorities. The BRRD establishes that the objectives of resolution authorities are to ensure the continuity of critical functions; to avoid significant adverse effects on Financial stability, including to prevent contagion and to

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28

Wimer, David Wayne. The Advisor's Guide: The Most Important Business Decision Your Client Will Ever Make. Wimer Advisors, LLC, David, 2022.

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29

Broschak, Joseph. Client Relationships in Professional Service Firms. Edited by Laura Empson, Daniel Muzio, Joseph Broschak, and Bob Hinings. Oxford University Press, 2015. http://dx.doi.org/10.1093/oxfordhb/9780199682393.013.4.

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This chapter reviews the research literature on professional service firm–client relationships. Client relationships are a defining feature of professional service firms, but are also critical strategic assets and an indicator of the market strategy of professional service firms. To assess the state of knowledge about client relationships the chapter is organized around three themes. First is the different ways that professional service firm–client relationships have been characterized and how this shapes researchers’ assumptions about and focus on client relationships. Second, it examines the

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30

Recupero, Patricia R. The Role of the Law and Legal Profession and Relationship to the Psychiatric Consultant. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780199374656.003.0039.

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Understanding the roles of laws, regulations, and legal professionals is important to the successful practice of geriatric forensic psychiatry, as geriatric psychiatrists may be among the first clinicians to recognize an elderly person’s need for legal assistance. In working with attorneys, psychiatrists will find it helpful to gain a basic understanding of different aspects of elder law and the ethical obligations of attorneys. This chapter discusses professional ethical codes and rules that lawyers are held to and how these relate to working with the geriatric psychiatrist in assisting an el

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31

Cohen, Laurie. Interplay of Professional, Bureaucratic, and Entrepreneurial Career Forms in Professional Service Firms. Edited by Laura Empson, Daniel Muzio, Joseph Broschak, and Bob Hinings. Oxford University Press, 2015. http://dx.doi.org/10.1093/oxfordhb/9780199682393.013.19.

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This chapter examines individuals’ career-making in professional service firms. Using Kanter’s (1989) typology of bureaucratic, professional, and entrepreneurial career forms, it argues that within PSFs are elements of all three, sometimes working in parallel and sometimes in competition. After a broad overview of Kanter’s ideal types as manifest within the PSF, the chapter considers how these are institutionalized through particular career practices. It highlights the importance of the client in professional career-making, working either as a mechanism of social closure, or of transformation.

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32

Hemmelgarn, Anthony L., and Charles Glisson. Mission-driven versus Rule-driven Human Service Organizations. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190455286.003.0009.

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This chapter explains how mission-driven organizations require that all administrative, managerial, and service provider behavior and decisions contribute to improving the well-being of clients. This principle addresses the threat posed by the conflicting organizational priority of relying on bureaucratic processes and rules to guide policy and practice decisions. The description of mission-driven versus rule-driven organizations includes case examples, empirical evidence supporting the principle, and discussion of the central of role of aligning organizational priorities to focusing on improv

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33

Lavrič, Miran. Youth 2020: the position of young people in Slovenia. Edited by Tomaž Deželan. University of Maribor Press, University of Ljubljana Press, 2021. http://dx.doi.org/10.51746/9789617128031.

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After ten years, we have before us a new study on the position of young people in Slovenia, Mladina 2020 (Youth 2020). The national study, which concerns itself with the young generation, specifically 15- to 29-year olds, is of paramount importance for the client (Office of the Republic of Slovenia for Youth), as well as for young people and society as a whole. With the aid of the Mladina 2020 (Youth 2020) study and the recommendations that researchers offered as part of the final report, the Office’s goal is primarily to formulate evidence-based public policies that have an impact on young pe

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34

ROUX, Louise. Copywriting: Est l'élément le Plus Important Pour Faire de Tes Visiteurs des Clients. Independently Published, 2020.

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35

Press, Ice Paper. Activity Log Book: Client Call Log Book for Office/business. Maintenance and Track Your Important Phone Call. Independently Published, 2021.

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36

PaperPress, Ice. Activity Log Book: Client Call Log Book for Office/business. Maintenance and Track Your Important Phone Call. Independently Published, 2021.

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37

Press, Ice Paper. Activity Log Book: Client Call Log Book for Office/business. Maintenance and Track Your Important Phone Call. Independently Published, 2021.

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38

PaperPress, Ice. Activity Log Book: Client Call Log Book for Office/business. Maintenance and Track Your Important Phone Call. Independently Published, 2021.

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39

PaperPress, Ice. Activity Log Book: Client Call Log Book for Office/Business. Maintenance and Track Your Important Phone Call. Independently Published, 2021.

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40

PaperPress, Ice. Activity Log Book: Client Call Log Book for Office/business. Maintenance and Track Your Important Phone Call. Independently Published, 2021.

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41

Activity Log Book: Client Call Log Book for Office/business. Maintenance and Track Your Important Phone Call. Independently Published, 2021.

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42

Activity Log Book: Client Call Log Book for Office/business. Maintenance and Track Your Important Phone Call. Independently Published, 2021.

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43

Knight, Carolyn, and Geoffrey L. Greif, eds. A Handbook of Contemporary Group Work Practice. Oxford University Press, 2024. http://dx.doi.org/10.1093/oso/9780197657928.001.0001.

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Abstract This Handbook, for advanced students and helping professionals, is a completely re-envisioned version of the authors’ previous edited book, Group Work with Populations at Risk. It includes updated chapters, as well as many new entries contributed by practitioners. Readers will readily understand the benefits of the group modality for a specific population and how to help members achieve their collective goals. Part I introduces readers to group work practice and lays the foundation for the chapters that follow. Underlying all the groups included in this book is the importance of empow

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44

Stephan, Kristina, and Roger D. Blackwell. El Cliente Manda: LA Importancia De Las Cadenas De Abastecimiento En LA Satisfaccion De Sus Necesidades. Grupo Editorial Norma, 2002.

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45

Abbey, Robert, and Mark Richards. 9. Mortgages. Oxford University Press, 2018. http://dx.doi.org/10.1093/he/9780198823223.003.0009.

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This chapter deals with important issues arising in relation to a mortgage taken out by a client to assist in financing the purchase of a property. It looks at the most popular types of mortgage, the impact of the Financial Services and Markets Act 2000, and other matters, including important professional conduct issues. It also considers mortgages of leasehold property and mortgages of commercial property.

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46

Abbey, Robert, and Mark Richards. 9. Mortgages. Oxford University Press, 2017. http://dx.doi.org/10.1093/he/9780198787648.003.0009.

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This chapter deals with important issues arising in relation to a mortgage taken out by a client to assist in financing the purchase of a property. It looks at the most popular types of mortgage, the impact of the Financial Services and Markets Act 2000, and other matters, including important professional conduct issues. It also considers mortgages of leasehold property and mortgages of commercial property.

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47

Cunningham, Scott, and Todd D. Kendall. Examining the Role of Client Reviews and Reputation within Online Prostitution. Edited by Scott Cunningham and Manisha Shah. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780199915248.013.17.

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Seller reputation can incentivize the fulfillment of contractual obligations and the provision of noncontractible services if buyers have lower willingness to pay for products offered by sellers with poor reputations. For this reason, reputational mechanisms can substitute for court enforcement of contracts, when court enforcement is costly or unavailable, and more generally can improve sellers’ behavior toward buyers. This Chapter examines the market for professional escorts, a high-quality segment of the market for prostitution. Since prostitution is illegal in most US locations, court enfor

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48

Ferrer Bauza, Luis Alfredo, and Pablo Ruiz Palomino. Cómo evaluar y mejorar el servicio al cliente de su empresa: una guía de ayuda. Ediciones de la Universidad de Castilla-La Mancha, 2022. http://dx.doi.org/10.18239/atenea_2022.33.00.

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Llamaremos gobierno al universo del dueño, propietario, socios, comité de dirección, presidente, asesores externos y llamaremos gestión al universo de las operaciones. El objetivo del gobierno es crear valor para los socios obteniendo los beneficios esperados, optimizando los riesgos y los recursos con los que la empresa cuenta. En esta obra nos enfocamos en un aspecto de la empresa que es el servicio al cliente, así que debemos preguntarnos: ¿El servicio al cliente que ofrecemos está de acuerdo a lo esperado por el dueño, propietario o los socios de la empresa? Quizá hablamos de una pequeña e

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49

Draw on Your Relationships: Creative Ways to Explore, Understand and Work Through Important Relationship Issues. Taylor & Francis Group, 2019.

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50

The Executive's Guide to Understanding the Laws Behind White Collar Crime: Leading Lawyers on the Most Important Issues Executives Need to Understand (Inside the Minds). Aspatore Books, 2006.

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