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Dissertations / Theses on the topic 'Communication in organizations – Case studies'

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1

Wang, Dongxia. "Ritual as communication in academic organizations : a case analysis of a Chinese institution." HKBU Institutional Repository, 2006. http://repository.hkbu.edu.hk/etd_ra/705.

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Liu, Shuang. "Communication and organizational culture : a case study of two state-owned enterprises in China." HKBU Institutional Repository, 1999. http://repository.hkbu.edu.hk/etd_ra/132.

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Chow, Lai Chun Jenny. "A study of communication in a textile quality management services company." HKBU Institutional Repository, 1996. http://repository.hkbu.edu.hk/etd_ra/86.

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4

Esterhuyse, Marie Elizabeth. "Die rol wat goeie kommunikasie in die sukses van 'n maatskappy speel : met spesifieke verwysing na Sanlam." Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/52225.

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Thesis (MPhil)--University of Stellenbosch, 2001.<br>ENGLISH ABSTRACT: The communication of the financial services group Sanlam was investigated to determine whether good communication plays a role in a company's successes. Communication in the company is fairly complex because Sanlam consists of various businesses that operate independently. Communication in Sanlam is nevertheless important, and the holding company as well as the businesses realise this. Sanlam's comprehensive communication with one of its most important target groups, namely shareholders and institutional investors, i
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5

Li, Jiahui. "Employees' values, organizational communication climate, and organizational commitment : a study of multinational corporations in China." HKBU Institutional Repository, 2008. http://repository.hkbu.edu.hk/etd_ra/923.

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6

Sobejano, Alberto. "Impacts of strategic communication practices on local-level employees : Heimstaden Flogsta: a case study." Thesis, Uppsala universitet, Medier och kommunikation, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-397879.

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Over the last three years, Heimstaden, a real-estate company based in Sweden, has gone through a complex process of redefinition of its identity, defining values and principles. This process is especially delicate in one of the neighborhoods managed by the company, Flogsta, where Heimstaden owns and administrates 2014 student apartments. In the context of this identity definition process, this study analyzes the communication strategies and the organizational identity transmission practices within the company, focusing on the local-level employees’ understanding and experience of Heimstaden’s
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Alistoun, Garth. "Toward a culture of engagement: leveraging the enterprise social network." Thesis, Rhodes University, 2014. http://hdl.handle.net/10962/d1010869.

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This research aims to provide a theory of enterprise social networking that generates and/or sustains a culture of employee engagement within a chosen South African private sector company. Based on an extensive review of interesting literature and the application of a grounded theory process in a chosen case, this research work provides a theory of enterprise social networking sustaining and growing employee engagement together with an explanatory theoretical framework that makes the theory more practical. Employee engagement is defined as “the harnessing of organisation member’s selves to the
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Brechtel, Vailferree Stilwell. "IMAGES AS A LAYER OF POSITIVE RHETORIC: A VALUES-BASED CASE STUDY EXPLORING THE INTERACTION BETWEEN VISUAL AND VERBAL ELEMENTS FOUND ON A RURAL NATURAL RESOURCES NON-PROFIT ORGANIZATION WEBSITE." The University of Montana, 2008. http://etd.lib.umt.edu/theses/available/etd-08262008-152018/.

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9

Giblin, Patrick J. "Social media's impact on higher education crisis communication plans." Scholarly Commons, 2011. https://scholarlycommons.pacific.edu/uop_etds/776.

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Using case study methods, four crises that were reported in the past 36 months were examined to see if university officials modified established crisis communication plans to better respond to messages and rumors on social networking. Two of the crises dealt with safety issues and two were reputational crises designed to discredit the institution. Four communication professionals were also interviewed for their opinions about social networking use during crises. The study concludes that universities should adopt a social networking aspect into crisis communication plans, including preauthorizi
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10

O'Mera, Megan Colleen. "Implementing Successful Intranets: The Case Study of a Virtual MNC Team." University of Dayton / OhioLINK, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=dayton1429106812.

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11

James, Eric Preston. "A Case Study of NASA's Columbia Tragedy: An Organizational Learning and Sensemaking Approach to Organizational Crisis." Thesis, University of North Texas, 2007. https://digital.library.unt.edu/ark:/67531/metadc5161/.

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No other government agency receives as much attention as the National Aeronautics and Space Administration (NASA). The high-profile agency frequently captures attention of the media in both positive and negative contexts. This thesis takes a case study approach using organizational learning and sensemaking theories to investigate crisis communication within NASA's 2003 Columbia tragedy. Eight participants, who in some capacity had worked for NASA during the Columbia tragedy in a communication centered position, were interviewed. Using a grounded theory framework, nine themes emerged pertaining
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12

Elfstrand, Elin, and Mikaela Hellberg. "True Culture and False Values - A case study on the implementation of Fagerhult Group's organizational culture." Thesis, Jönköping University, JIBS, EMM (Entrepreneurship, Marketing, Management), 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-12751.

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<p><strong>Background </strong></p><p>To succeed all companies need to formulate practical guidelines for why, how and where they are doing business. Examples of these guidelines include the stated mission, vision, the identity, and overall goals. Companies formulate the mission, vision, goals and strategies in line with their organizational culture. Therefore successfully managing culture and its underlying assumptions, morals and beliefs, is the basis for the prosperity of a company. The organizational culture can be summarized and communicated through core value statements. At its best thes
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Llenza, Erika G. "Organizational Communication and Change: A Case Study on the Implementation of an Innovation at a Florida Medical Facility." Scholar Commons, 2008. https://scholarcommons.usf.edu/etd/363.

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This study examined how employees at a Florida medical facility felt regarding the upcoming change to a paperless system and whether a training program administered by the organization was effective in reducing anxiety, increasing understanding of the need for the change, increasing employee confidence using the new computer system, changing employee perceptions of the new system, and helping employees view the change as an organizational improvement. The results indicated that the training program marginally reduced anxiety, but did not significantly increase user confidence or understanding
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14

Nguyen, An, Kristian Håkansson, and Xiaoran Lin. "Inter-organizational systems adoption in innovation networks : A case study." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-27250.

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Despite the extensive research being done in inter-organizational systems (IOS) adoption in the industry-to-industry field, there seems to be a lack of similar research being done in the IOS adoption for the university-to-industry context. This study takes up this lack of research and focuses on what factors that affect the adoption of IOS in the university-to-industry context instead of the industry-to-industry one. The purpose of this paper is to find how different factors influence IOS adoption decision in the university-to-industry context from the university’s perspective. The study was c
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Galvez, Chelsea Michelle. "AUTHENTICALLY DISNEY, DISTINCTLY CHINESE: A CASE STUDY OF GLOCALIZATION THROUGH SHANGHAI DISNEYLAND’S BRAND NARRATIVE." CSUSB ScholarWorks, 2018. https://scholarworks.lib.csusb.edu/etd/662.

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In 2016, the Walt Disney Company launched Shanghai Disneyland--the company’s first theme park in mainland China. Entering mainland China poses significant political and cultural challenges for American companies. To address these challenges, Disney pursued a “glocalization” strategy -- it accounted for local norms and values in launching Shanghai Disneyland. This paper examines how Shanghai Disneyland constructed its brand narrative to negotiate tensions in this glocalization process. A semiotic analysis of two Shanghai Disneyland commercials illustrates the ways in which Disney tapped into cu
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Olsson, Eva-Karin. "Media Crisis Decision Making : A Case Study of SR (Swedish Radio), SVT (Swedish Television) and TV4." Doctoral thesis, Stockholm : Department of Journalism, Media and Communication (JMK), Stockholm University, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-8308.

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Cipriani, Belo Miguel. "How a Small Business Negotiates Digital Inclusion of People with Disabilities: A Case Study." Scholarly Commons, 2019. https://scholarlycommons.pacific.edu/uop_etds/3638.

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Technology has provided more people access products and services, yet some individuals who would benefit the most from digital access to resources are frequently excluded from participation. One group that is largely neglected is the disability community. Despite federal regulations intended to ensure that people with physical/mental disabilities are included in public digital platforms, organizations continuously design websites, applications, and interfaces without people with disabilities in mind. This is particularly the case with small businesses, which are most commonly reported as havin
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18

Moonieya, Vernon Craig. "An evaluation of resistance to change of the East London industrial development zone (ELIDZ) structural realignment." Thesis, Rhodes University, 2014. http://hdl.handle.net/10962/d1013303.

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From Integrative Summary: This research paper comprises of three sections that include: an evaluation report, a literature review and the research methodology. The first section assesses the management of resistance to change as encountered during the ELIDZ structural re-alignment initiative. The assessment was done after the change initiative had been implemented to see what could be learnt from the exercise, in order to be better prepared for future change programmes. The implemented change was initiated by the CEO of the ELIDZ but its criticality in terms of purpose, or the need for the cha
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19

Brettell, Grip Anna-Karin. "Funding and accountability : studies of a Swedish and a British chamber orchestra." Doctoral thesis, Handelshögskolan i Stockholm, Redovisning och Finansiering (B), 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hhs:diva-428.

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The need to deal with accountability is fundamental in every organisation’s struggle to survive. When external demands must be fulfilled in order to receive necessary funding, the organization continuously has to adapt internal processes and outputs to meet those demands. This thesis seeks to explore such adaptations and their short and long term effects. Funding and Accountability: Studies of a Swedish and a British Chamber Orchestra examines two organizations with an unusually complex context of stakeholders with diverse and conflicting interests. Adding to the unusualness of an orchestra is
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20

Högvall, Nordin Maria. ""Dom brukar jämföra det med en stridspilot" : en studie i organisationskommunikation." Doctoral thesis, Umeå University, Culture and Media, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-886.

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<p>The focus of this dissertation is on how communication regarding work environment and work related risks can be understood from an organizational communication perspective. Based on a case study of communication about work environment and work related risks in the Swedish forest industry, the present study discusses institutional influences on organizational sense making processes. A central question has been how to understand the organizational field as a cultural and communicative arena where concepts and ideas connected with issues in the field are communicated between different actors.<
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Gruber, Jacqueline, and Mei Hong Svensson. "Customer Relationship Management (CRM) : A multiple case study: analysing the critical factors of CRM implementation." Thesis, Linnéuniversitetet, Ekonomihögskolan, ELNU, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-19444.

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Nowadays a company’s focus has shifted from a product-centric view to a more customer-centric view. Customers play a major role for doing business with companies. That leads to the purpose of this research, which is to identify critical factors of CRM implementation and to gain a deeper understanding of how companies deal with those critical factors. This was done with the help of a qualitative method, where six case companies were taken under the research. These six case companies are operating in different industries (1) laundry system industry, (2) printing industry and (3) heavy industry.
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22

Montupil, Inaipil Fernando. "Evolutions des pratiques de G.R.H. des rôles des D.R.H. et des modèles de management dans des entreprises de télécommunications belges et chiliennes dans un contexte de changement: analyse comparative." Doctoral thesis, Universite Libre de Bruxelles, 2005. http://hdl.handle.net/2013/ULB-DIPOT:oai:dipot.ulb.ac.be:2013/210950.

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<p><p>This thesis describes, analyses and compares changes in the practice of human resource management (HRM), the roles of human resource departments (HRD) and management models in companies in Belgium, France (partially) and Chile by highlighting the similarities and differences. This is therefore an international comparative study.<p><p><p>The study is carried out using a contextualist analytical approach.<p><p><p>It answers the question: <b>what are the changes in HRM practice, the roles of HRD and the management models in social organisations in different contexts?</b><p><p><p>It uses the
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23

Dimou, Anastasia. "Knowledge management practices in academic libraries : The case of NTUA Central Library." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-80599.

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The last years, libraries and information centers, as well as other organizations are attempting to survive in a knowledge-driven society. Moreover, they are called upon to redefine their structure and management processes in order to increase their competitive advantage through their learning capability and their knowledge assets. Knowledge has become their core element that contributes to the development and improvement of their services through knowledge management (KM) initiatives, connected with knowledge assets creation, sharing, and exploitation. This study is a qualitative research tha
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Awoshakin, Olatokunbo A. "Higher Education, Citizens Engagement and Economic Development Work at the Grassroots: A Case Study of Dayton, Southwest Ohio." Antioch University / OhioLINK, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=antioch1366824546.

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Rajala, Inkeri. "Developing Internal Communication in Fast-changing Organizations." Thesis, Umeå universitet, Handelshögskolan vid Umeå universitet, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-50821.

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Developing internal communication in fast-changing organizations is a current topic, which seems to exercise the minds of corporate people in different positions. Well-functioning internal communication and business success seem to be strongly linked. It motivates people, and only people who are motivated and enthusiastic about their work are able to perform well in their jobs and to secure the success of their employers. The purpose of this study was to increase the understanding of internal communications and how employees perceive it in fast-changing organizations. An understanding of inter
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McQuerry, Elizabeth 1964. "Central American women's organizations: Two case studies of political participation." Thesis, The University of Arizona, 1988. http://hdl.handle.net/10150/291498.

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Guatemala's Grupo de Apoyo Mutuo (GAM) and the Asociacion de Mujeres Nicaraguenses Luisa Amanda Espinoza (AMNLAE) in Nicaragua exemplify the resurgence of social movements arising from the turmoil in Central America. They are female collective agents pursuing the self-defined interests of their membership. Via humanitarian activism, the GAM struggles to locate the desaparecidos, while AMNLAE exercises institutional activism as a means to incorporate women and promote gender-specific interests. Women in both groups became active to protect "practical gender interests" and, as a result, women's
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Postma, William (William Henry) Carleton University Dissertation International Affairs. "NGO partnership and institutional development: case studies from Mali and Niger." Ottawa, 1992.

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Desjardins, Nancy M. "A case study in organizational value communication : understanding value / behavior relationship /." View abstract, 2002. http://library.ccsu.edu/ccsu%5Ftheses/showit.php3?id=1641.

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Thesis (M.S.)--Central Connecticut State University, 2002.<br>Thesis advisor: Glynis Fitzgerald. " ... in partial fulfillment of the requirements for the degree of Master of Science in Organization Communication." Includes bibliographical references (leaves 37-43). Also available via the World Wide Web.
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Gerasimova, Ksenia Leonidovna. "Analysis of NGO's behaviour : the Russian case studies." Thesis, University of Cambridge, 2013. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.607880.

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Bennington, Ashley Jane. "A case study exploration of leadership, communication, and organizational identification /." Full text (PDF) from UMI/Dissertation Abstracts International, 2000. http://wwwlib.umi.com/cr/utexas/fullcit?p9992751.

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Carrier, Tiffany H. "Using Grunig's Situational Theory for Analysis of Frames in Human Trafficking Awareness Organizations' YouTube Videos." Thesis, University of Louisiana at Lafayette, 2017. http://pqdtopen.proquest.com/#viewpdf?dispub=10287315.

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<p>Human trafficking affects millions every day, yet scarce research exists that evaluates communication efforts of human trafficking awareness organizations (HTAOs). HTAOs often use social media, and providing the right kind of information to audiences is important in moving publics into more active roles. Grunig?s situational theory suggests that high problem recognition, low constraint recognition, and high level of involvement lead to information seeking and active publics. The purpose of this study was to identify frames used in HTAOs? YouTube videos to determine if human trafficking mess
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Jensen, Ingrid. "Determining employee communication satisfaction in a utility : a case study." Thesis, Cape Technikon, 2004. http://hdl.handle.net/20.500.11838/2312.

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Thesis (MTech (Public Relations Management))--Cape Technikon, 2004.<br>This case study set out to determine the extent to which communication satisfaction exists amongst the employees of a Gauteng based utility. This is important firstly, because employees influence the quality of external relationships and secondly, employees are critical stakeholders in organisational goal achievement. The Utility has a critical, strategic, public function in supplying potable water daily to about 12 million people in Gauteng. The Utility's Corporate Business Plan for the period 2003 to 2008 expressed
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Johnson, Troy A. "ISLAMIC STUDENT ORGANIZATIONS AND DEMOCRATIC DEVELOPMENT IN INDONESIA: THREE CASE STUDIES." Ohio : Ohio University, 2006. http://www.ohiolink.edu/etd/view.cgi?ohiou1149190003.

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Rojas, Rafael Oswaldo. "Grassroots organizations and markets two case studies in the Amazon region /." [Gainesville, Fla.] : University of Florida, 2004. http://purl.fcla.edu/fcla/etd/UFE0003322.

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Benedetti, Cristina A. "Case Studies in Volunteer Management: Approaches from Three Ohio Arts Organizations." The Ohio State University, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=osu1386000586.

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36

Lee, Ra Won. "Interorganizational Relationships and Mergers of Nonprofit Arts Organizations: Two Case Studies of Mergers of Nonprofit Arts Organizations." The Ohio State University, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=osu1451948476.

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37

Usadolo, Sam Erevbenagie. "An analysis of organisational communication : a case study of a public further education and training college, Eastern Cape, South Africa." Thesis, Cape Peninsula University of Technology, 2011. http://hdl.handle.net/20.500.11838/2313.

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Thesis (MTech (Public Relations Management))--Cape Peninsula University of Technology, 2011.<br>Effective organisational communication engenders a good communicative environment for better management-employee's relationship, which will in turn translate into positive employees' productivity. Thus, organisational communication in the context it was considered in this study involves interaction among diverse internal public from management to employees or vice versa. This dissertation has explored organisational communication in a college with the following main objective in mind: To evalu
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Blunck, Paula. "Perceived Communication During Organizational Change." PDXScholar, 1994. https://pdxscholar.library.pdx.edu/open_access_etds/4718.

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Organizational change often involves the creation of work teams. This research examines how the creation of self-managed work teams within a particular organization affects perceived communication. Previous research suggests that self-managed teams would socially construct a different view of the organization especially as it relates to power than would those in traditional organizational departments. Attitudes about communication and power within the organization are analyzed in nine self-managed teams and five traditional departments. This analysis is conducted through both qualitative and q
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Zmiri, Ofer. "Non profit organizations and strategic management : the National Budgeting Conference." Thesis, McGill University, 1993. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=69528.

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This study investigates the phenomenon of a communal Jewish organization, the National Budgeting Conference (NBC). In essence, the NBC is in charge of allocating money to national organizations through contributions collected from each local community. This unique arrangement doesn't exist in other Jewish communities around the globe; the common procedure is that every local federation allocates money for the local needs.<br>The objective of this dissertation is to follow the activities of the NBC from a strategic management point of view. So far, almost the entire body of literature on Jewish
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Tilson, Donn James. "Eco-nuclear publicity : a comparative study in Florida and Scotland." Thesis, University of Stirling, 1994. http://hdl.handle.net/1893/21902.

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This comparative study of the corporate public relations strategies of the nuclear industry in the U.S. and Britain, specifically of Florida Power & Light (FP&L) in Florida and Scottish Nuclear Limited (SNL) in Scotland, examines the use of visitor centres and environmental messages as key components of advocational campaigns designed to influence public opinion and shape public policy in favour of a pro-nuclear agenda. The study would seem to confirm other research that draws a direct relationship between the function of public relations in an organisation and the degree of input by public re
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Salhani, Daniel Philip. "The social construction of interprofessional teams in human service organizations, two case studies." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1997. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp04/nq21901.pdf.

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Gale, Megan Kate. "Public relations in nonprofit organizations a guide to establishing public relations programs in nonprofit settings /." The University of Montana, 2007. http://etd.lib.umt.edu/theses/available/etd-06062007-224613/.

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Public relations has become an increasingly popular topic in the nonprofit community, and the demand for developing piblic relations as a core competency has increased as well. Since many nonprofit organization have limited time and resources for developing fuull-scale public relations programs, many rely on information obtained during one-day workshops or conference presentations presented by public relations professionals who have little or no experience with the concerns of the nonprofit setting. Using a program planning model, this paper describes how nonprofit organizations can increase t
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Al, Saideen Bassam M. "Translating Intertextuality as Intercultural Communication| A Case Study." Thesis, State University of New York at Binghamton, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10929286.

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<p> Intertextuality refers to the textual space where texts intersect and new (hyper)texts emerge. It is the shaping of a text&rsquo;s meaning by other (inter)texts present in it. As a literary device taking forms like allusion, quotation, pastiche, translation, etc., it depends on the presupposition of the presence of intertexts (or hypotexts) in (hyper)texts and on the reader&rsquo;s recognition of such presence. For the recognition of intertexts, authors usually rely on shared cultural knowledge with the reader. The presence of intertexts in a text can either open it to interpretations or d
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Grönvalls, Elin, and Eldenblom Pia Özyurt. "Online Community Engagement : A Comparative Case Study of Non-Profit Organizations." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-355559.

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With the growing popularity of online communities on social media, non-profit organizations have the possibility to easily reach and communicate with the public. Furthermore, small non-profit organizations with few resources are able to use online communities, not only to market their activities but also to build a closer bond with its members. However, non-profit organizations also need community members to engage in the online communities for them to function efficiently. Many small non-profit organizations struggle with engaging their community members in their online communities. This stud
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Chen, Zheng. "Cultural hybridization in a multicultural uniersity workplace : how rapport management works in intercultural communication." HKBU Institutional Repository, 2013. https://repository.hkbu.edu.hk/etd_ra/1554.

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Communication skills and interpersonal relationships have been receiving an increasing amount of attention in literature on workplace culture. Being polite serves a significant role in building up a harmonious working environment, and in enhancing communication efficiency. Current approaches to politeness have called for a more comprehensive framework than the polite-impolite continuum. There is a growing tendency to view politeness as a matter of appropriateness, which involves the negotiation of relationships. This new trend is represented by Spencer-Oatey’s rapport management theory. While
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Blankson, Herbert K. "A Three Cultures Model Approach to Understanding Organizational Communication: A Case Study of Multicultural Organizations." Ohio University / OhioLINK, 2011. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1307992562.

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Encarnacion, Teresa S. "Non-governmental organization approaches to cooperative development : two case studies of the Philippine experience /." Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18733815.

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Toribio, Toribio Carlos, and Hernández Raúl García. "Coping with Resistance to Change in Organizations." Thesis, Linnéuniversitetet, Ekonomihögskolan, ELNU, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-12850.

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Globalization, new technologies, culture shifts are some of the factors contributing to the fast-moving environment where organizations develop their activities. As a consequence, organizations have to change more frequently in response to the environment. The ability to manage change effectively has become crucial. However, recent research shows that 2 out of 3 change initiatives fail. Resistance to change is often cited as a main factor contributing to these failures. Based on that we decided to analyze the concept of resistance, its sources and what can be done to cope with it. After review
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Stovall, Amanda N. "Quitting versus Not Quitting: The Process and Development of an Assimilation Program Within Opportunity Resources, Inc." The University of Montana, 2009. http://etd.lib.umt.edu/theses/available/etd-05152009-125932/.

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To assist Opportunity Resources, Inc. (ORI) in lowering its turnover rate, an assimilation program was designed to be implemented within the ogranization to enhance communication difficulties and training deficiencies. Information was collected from 17 current and former employees (management and staff) of Missoula, MT's ORI. Based from the results, a Job Rotation Position (JRP) Assimilation Program was developed and tailored using Myers and Oetzel's (2003) interactive assimilation model.
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Sutdhibhasilp, Noulmook. "Environmental adult education, two case studies of Thai non-governmental organizations promoting green consumerism." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape7/PQDD_0020/NQ45639.pdf.

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