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1

1942-, Lane Frederick S., ed. Current issues in public administration. 4th ed. New York: St. Martin's Press, 1990.

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2

Uganda. Office of the President. Government communication strategy. Kampala: Government of Uganda, Office of the President, 2011.

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3

Cohen, Cary. Effective communication in contract administration: Course manual. [Washington, D.C.] (1120 20th St., N.W., Washington 20036): Federal Publications, 1990.

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4

Fowlie, Les. Communication at TPL: A discussion paper. [Toronto, Ont: Toronto Public Library, 1989.

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5

Moatti, Daniel. De l'administration au citoyen, une communication perturbée. [Nice]: Association des publications de la Faculté des lettres de Nice, 1996.

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6

Thijn, Ed van. De informatieparadox: Een blinde vlek in het openbaar bestuur. Utrecht: LEMMA, 2004.

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7

Thijn, Ed van. De informatieparadox: Een blinde vlek in het openbaar bestuur. Utrecht: LEMMA, 2004.

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8

Galjaard, J. M. Wie bekommert zich om de overheid?: Menselijke omgang tussen politici, bestuurders, ambtenaren en allerlei andere personen. Utrecht: LEMMA, 1999.

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9

Hamburg (Germany). Senatsamt für den Verwaltungsdienst. and Hamburg (Germany) Organisationsamt, eds. Telekommunikation in der hamburgischen Verwaltung. Hamburg: Freie und Hansestadt Hamburg, 1993.

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10

Cunha, Ira de. El discurso del ámbito de la administración: Una perspectiva lingúística. Granada: Editorial Comares, 2020.

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11

Garnett, James L. Communicating for results in government: A strategic approach for public managers. San Francisco: Jossey-Bass Publishers, 1992.

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12

Vakolatdor oid ba ḣuquqi inson dar Jumḣurii Tojikiston. Obshchestvennye priëmnye Upolnomochennogo po pravam cheloveka v Respublike Tadzhikistan. Dushanbe: "Qonunii︠a︡t", 2012.

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13

Academy, Asian Public Relations, ed. Government public relations: Persuasion, personality & power. Kajang, Selangor, Malaysia: Asian Public Relations Academy, 2004.

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14

Melvyn, Peter. Information systems and social welfare policies: Madrid, Spain, May 28-June 1, 1988 : report. Vienna: European Centre, 1989.

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15

Rhazzali, Mohammed Khalid. Comunicazione interculturale e sfera pubblica: Diversità e mediazione nelle istituzioni. Roma: Carocci editore, 2015.

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16

Heger, Vladimír. Komunikace ve veřejné správě. Praha: Grada, 2012.

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17

Helge, Omdal, ed. Informasjonskløftene og demokratiet. Oslo: Universitetsforlaget, 1988.

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18

ʻAbd Allāh ibn Ibrāhīm ʻAmmār. Wāqiʻ al-ittiṣālāt al-kitābīyah fī al-ajhizah al- ḥukūmīyah: Dirāsah maydānīyah muqāranah. [Riyadh]: al-Mamlakah al-ʻArabīyah al-Saʻūdīyah, Maʻhad al- Idārah al-ʻĀmmah, al-Idārah al-ʻĀmmah lil-Buḥūth, 1995.

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19

Ducci, Gea. Pubblica amministrazione e cittadini: Una relazionalità consapevole : gli sviluppi di una comunicazione pubblica integrata. Milano: F. Angeli, 2007.

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20

Rolando, Stefano. Comunicazione, poteri e cittadini: Tra propaganda e partecipazione. Milano: EGEA, 2014.

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21

Pasquier, Martial. Marketing management and communications in the public sector. New York: Routledge, 2012.

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22

Garnett, James L. Communicating for results in government: A strategic approach for pulic managers. San Francisco, CA: Jossey-Bass Publishers, 1992.

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23

Lal, Bhavya. Information and communication technologies for improved governance in Africa. [Addis Ababa]: Economic Commission for Africa, 1999.

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24

Wiget, Lawrence A. Effective government relations for public education. Bloomington, Ind: Phi Delta Kappa Educational Foundation, 1995.

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25

al, Tonino Bettanini et. Come cambia la pubblica amministrazione: Politiche, progetti, esperienze in Emilia-Romagna in Italia e in Europa. Bologna: CLUEB, 2003.

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26

B, Hill Larry, ed. The State of public bureaucracy. Armonk, N.Y: M.E. Sharpe, 1992.

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27

Bougnoux, Daniel. Lettre à Alain Juppé (et aux énarques qui nous gouvernent) sur un persistant "problème de communication". [Paris]: Arléa, 1996.

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28

Schimansky-Geier, Dagmar. Bürokommunikation und lokale Netze in der öffentlichen Verwaltung. Potsdam-Babelsberg: Hochschule für Recht und Verwaltung, 1990.

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29

Glenn, Ted. Professional communications in the public sector: A practical guide. Toronto: Canadian Scholars' Press, 2014.

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30

Zémor, Pierre. La communication publique. Paris: Presses universitaires de France, 1995.

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31

Zémor, Pierre. La communication publique. Paris: Presses universitaires de France, 1995.

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32

Symposium on Governance in Development: Issues, Challenges and Strategies (2004 Institute of Rural Management, Ānand, India). Governance of rural information and communication technologies: Opportunities and challenges. New Delhi: Published by Academic Foundation in association with the Institute of Rural Management, Anand, 2009.

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33

Agency, Great Britain Treasury Central Computer and Telecommunications. Progress report. London: H.M.S.O., 1985.

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34

Chijŏkkwa, Ulchu-gun (Korea) Minwŏn. Minwŏn samu ŏmmu p'yŏllam. Ulsan Kwangyŏksi: Ulsan Kwangyŏksi Ulchu-gun Minwŏn Chijŏkkwa, 2010.

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35

Marcelino, Gileno. Governo, imagem e sociedade. Brasília: FUNCEP, 1988.

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36

Delevoye, Jean-Paul. Le guide du bon sens, ou, Comment rapprocher les citoyens et l'administration. Paris: Cherche midi, 2005.

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37

López, Ivonne. Planificación para el buen vivir. Quito: IAEN, 2011.

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38

Reddick, Christopher, and Leonidas Anthopoulos, eds. Information and Communication Technologies in Public Administration. Routledge, 2015. http://dx.doi.org/10.1201/b18321.

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39

Meier, Kenneth J., and Amanda Rutherford. Race and Public Administration. Taylor & Francis Group, 2020.

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40

Canel, María José, and Vilma Luoma-aho. Public Sector Communication: Closing Gaps Between Citizens and Public Organizations. Wiley & Sons, Incorporated, John, 2018.

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41

Organizational Listening: The Missing Essential in Public Communication. Lang Publishing, Incorporated, Peter, 2016.

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42

Macnamara, Jim. Organizational Listening: The Missing Essential in Public Communication. Lang AG International Academic Publishers, Peter, 2016.

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43

Macnamara, Jim. Organizational Listening: The Missing Essential in Public Communication. Lang AG International Academic Publishers, Peter, 2016.

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44

Macnamara, Jim. Organizational Listening: The Missing Essential in Public Communication. Lang AG International Academic Publishers, Peter, 2015.

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45

Macnamara, Jim. Organizational Listening: The Missing Essential in Public Communication. Lang AG International Academic Publishers, Peter, 2016.

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46

Charih, M. Culture & Management: A Bibliography (Public Administration Series--Bibliography). Vance Bibliographies, 1991.

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47

Information and Communication Technologies in Public Administration: Innovations from Developed Countries. Taylor & Francis Group, 2015.

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48

Reddick, Christopher, and Leonidas Anthopoulos. Information and Communication Technologies in Public Administration: Innovations from Developed Countries. Taylor & Francis Group, 2015.

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49

Reddick, Christopher, and Leonidas Anthopoulos. Information and Communication Technologies in Public Administration: Innovations from Developed Countries. Taylor & Francis Group, 2015.

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50

Writing public policy: A practical guide to communicating in the policy-making processes. New York: Oxford University Press, 2005.

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