Dissertations / Theses: 'COMMUNICATION MANAGEMENT PROJECT'

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Olsson, Gustav. "Learning from previous projects for improving project management practices : Improving project risk management and intra-project communication at Saab Dynamics." Thesis, Linköpings universitet, Projekt, innovationer och entreprenörskap, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-151075.

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Using certain practices for managing projects is a critical factor in successfully executing projects. For a firm where there are few set practices by the organization for managing projects, project managers have to create their own practices with varying degrees of success. Experienced project managers often have had plenty of time to develop fully functioning practices whereas new project managers struggle to find any practice to use. This thesis examines how learning from previous projects at Saab Dynamics can improve the project management practices project risk management and intra-project communication. Further, this thesis proposes how Saab Dynamics can improve continuous risk management and intra-project communication. A qualitative approach is utilized for this thesis where the data is collected from five separate interviews with project managers from various development projects at Saab Dynamics. The result from the interviews partly contains successful practices used by project managers, such as how to integrate sub-projects or how to manage risks continuously, but also highlights issues for the projects. These findings are analyzed by applying relevant research from the fields of learning in project-based organizations, project risk management and intra-project communication which resulted in a discussion and conclusion providing various recommendations for Saab Dynamics to improve each project management practice. Key findings include that functions are needed to facilitate learning and how post-project reviews need to be structured to transfer tacit knowledge into explicit knowledge, where focus needs to be on documenting using stories. Further, this thesis utilizes a model for risk maturity with five steps where only the top two allow for continuous risk management. To progress to these steps the importance of building a risk culture is recognized where the issue is in communicating the set process of risk management to project managers. Here, having a risk manager is identified as important. Intra-project communication focuses on the areas of information distribution, sub-project integration and communication planning. It was found that the information distribution needs to be balanced between forced and voluntary communication. Moreover, five mechanisms for integration are covered where some are more important for complex projects and some during high uncertainty. Lastly, a model for a communication plan is presented.

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Wang, Yuli, and Yulan Qu. "Structural Project Need Good Communication." Thesis, Högskolan i Gävle, Avdelningen för Industriell utveckling, IT och Samhällsbyggnad, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-10819.

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This thesis studys how work breakdown structure (WBS) in project planning could be of help for the case project. Moreover, and also want to analyze if and how This thesis aims to study how work breakdown structure (WBS) in project planning could be of help for the case project. Moreover. Finally it also analyzes if and how communication could be of help to solve delay problems by the use of WBS. All study is based on the theories of project management and communication. Case is from the real project of a recycle company in China.

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MENDES, BRUNO EDUARDO MARQUES. "THE ROLE OF COMMUNICATION IN PROJECT MANAGEMENT." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2017. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=30616@1.

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Diante do atual cenário de constantes mudanças organizacionais, muitos autores têm se dedicado ao estudo e pesquisa em gerenciamento de projetos, objetivando contribuir para o processo de mudanças implementadas por meio de projetos. Partindo do pressuposto de que a comunicação é a arena na qual as pessoas e a própria organização podem criar sentido (WEICK, 1995), essa dissertação propôs-se a compreender como a comunicação é percebida pelos indivíduos e como esta afeta os processos de criação de sentido quando estes indivíduos participam de um processo de mudança organizacional provocado por um projeto de implementação de um ERP - Enterprise Resource Planning. Foi realizada uma pesquisa de campo tomando-se um projeto de implementação de ERP como estudo de caso. A comunicação do projeto foi analisada primeiramente sob uma perspectiva positivista, e posteriormente realizou-se um contraponto, no qual o presente trabalho se aprofundou, com uma perspectiva interpretativista, utilizando o modelo teórico proposto pela Escola de Montreal. Os resultados da pesquisa evidenciaram a importância do papel da comunicação como constitutiva do projeto e da própria organização (TAYLOR e CASALI, 2010).
Given the current scenario of constant organizational changes, many authors have been dedicated to study and research in project management, aiming to contribute to the process of changes implemented through projects. Based on the assumption that communication is the arena in which people and the organization itself can create meaning (WEICK, 1995), this dissertation aims to understand how communication is perceived by individuals and how it affects the processes of creation of sense when these individuals participate in a process of organizational change brought about by an implementation project of an ERP - Enterprise Resource Planning. A field survey was carried out by taking an ERP implementation project as a case study. The communication of the project was analyzed first from a positivist perspective, and later a counterpoint was made, in which the present work has deepened, with an interpretative perspective, using the theoretical model proposed by the Montreal School. The results of the research evidenced the importance of the role of communication as constitutive of the project and of the organization itself (TAYLOR and CASALI, 2010).

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Hansson, Leo, and Cagri Han Karatas. "Remote control : A study on communication management in virtual projects." Thesis, Umeå University, Umeå School of Business, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-32499.

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As the world is becoming more and more globalized, business has to take the global marketplace into serious consideration. This is not just about new markets to sell products in, but also where to locate production and where to source resources from. With the launch of new communication technology it has also become easier and easier to cooperate across national borders without having to meet face-to-face. This has led to an increased demand on project managers concerning how to manage the communication within their project teams since they now can have members located in different geographical locations.

The main purpose of this research was to develop a deeper understanding about how project managers are managing communication within virtual teams. This was firstly done by through a literature review of the present knowledge in the field identifying five sub topics of interest.

Communication channels
Skills for effective communication
Dealing with technology
Dealing with differences in culture and language
Managing trust and relationships

These sub topics were used through the rest of the thesis as the structure of the argumentation. The empirical research consisted of a deductive interview study of four respondents within the ICT sectors in Sweden and Denmark.

Through the analysis and the conclusions all the topics were discussed in detail, where we got to know more about how they can be used to manage communication in virtual project teams. Something that came up in the analysis was the role of corporate culture in dealing with challenges in virtual communication, which in the end was suggested as a main topic for future research.

Different communication channels showed to be good for different things, both in terms of the efficiency of the communication but also for things such as facilitating engagement and accountability. There seem to be no clear understanding of what skills are required for efficient work in virtual teams, both in the present knowledge in the field and among the respondents. For managing technology it showed to be important to make sure that the technology works, that the team members know how to use it and why, and to find ways to warm up the media by making it more personal. Differences in culture and language were found to best be dealt with by building trust within the team and creating an understanding of the existing differences. Asynchronous communication showed to be effective for dealing with bigger language problems. The solutions for managing trust and relationships mainly revolved around social communication and getting to know each other better in the beginning, and around regular and predictable communication in the long run.

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Tuncer, Seniz. "Project Management And Use Of Information Technology For Project Communication Management In Turkish Electronic Sector." Master's thesis, METU, 2004. http://etd.lib.metu.edu.tr/upload/2/12604707/index.pdf.

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In this study, Project Management, especially Project Communication Management applications and use of information technology are scrutinized. The general situation of Turkish electronic sector is investigated. The project management applications and closeness to new technologies of companies that operates in Turkish electronic sector are analyzed. A research model is developed with a designed questionnaire, and the levels of project communication management applications and use of interactive communication technologies, and its effects on performance of organizations are evaluated for Turkish electronic sector by analyzing the collected data.

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Wiedeman, Sherée. "Development of project management application suite for improved communication & project development." [Denver, Colo.] : Regis University, 2006. http://165.236.235.140/lib/SWiedeman2006.pdf.

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Serhan, Ahmad, and Asen Draganov. "Project managers’ communication skills and stakeholder engagement in sustainable construction projects." Thesis, Malmö högskola, Fakulteten för kultur och samhälle (KS), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-22559.

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Horning, Tomomi M. "Successful Project Management." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/4859.

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High project failure rates result in billions of wasted dollars each year. Project failure does not discriminate by type of project or the industry from which they originate. The purpose of this qualitative single case study was to explore strategies that leaders at a health care organization located in Pennsylvania use to manage projects successfully. This population was selected due to the health care organization's reputation for successful project completion. The conceptual framework for this study was Fiedler's contingency theory. Data were collected by conducting semistructured interviews with 9 project leaders and reviewing project documents provided by study participants. Interviews were transcribed, thick descriptions were obtained, and participants were engaged in member checking. The thematic data analysis process consisted of compiling and coding data, identifying patterns, and organizing themes into relevant categories, iteratively. Findings were organized into 4 thematic categories, which were, essential strategies, relationship management, best practices, and self-attunement. Findings from this study may contribute to positive social change if health care leaders can use the information to enhance their project leadership capabilities. When project managers are successful, the benefits cascade to health care organizations. Leaders of those health care organizations can ensure that important health and wellness services are provided and available to those who need them, fund performance improvement initiatives, resource quality programs, and offer innovative services to improve health outcomes for individuals and communities.

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Ostreus, Amelie, and Jenny Brandt. "Agile project management: Scrum in large project - how is the internal communication affected?" Thesis, Malmö universitet, Fakulteten för teknik och samhälle (TS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-20153.

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Idag använder de flesta mjukvaruföretag agil utveckling och en av de vanligaste agila metoderna är Scrum. Under de senaste åren har det blivit vanligt att använda Scrum i större projekt trots dess anpassning för mindre projekt. Följaktligen har olika ramverk utvecklats för att skala Scrum till mer än ett team och för att stödja metoden i större projekt. Det finns flera kommunikativa utmaningar i denna transformationen som har resulterat i en förändring i det smidiga arbetet som påverkar teamets sätt att kommunicera och samverka. Detta ställer nya krav på samarbete och samordningen mellan de olika team som arbetar med samma projekt. I denna studie har målet varit att med hjälp av en kvalitativ ansats undersöka hur kommunikationen påverkas av det faktum att något som ursprungligen var anpassat för mindre projekt, nu ska användas för stora projekt där många parter är involverade och beroende av varandras arbete. Slutsatserna har dragit utifrån kombinationen av en teoretisk referensram och sex intervjuer med Scrum masters och teammedlemmar. Studien visar på att en stor kommunikativ utmaning är att ha en fortlöpande kommunikation mellan teamen och att uppnå en samverkan trots den distanseringen som följer vid skalning. Strategier för hur skalningen av Scrum ska ske på bästa sätt skiljer sig åt, men det finns en enighet om att strukturer, ett gemensamt “språk” och vision krävs för att samarbetet mellan teamen skall fungera effektivt och för att den interna kommunikationen ska bli lyckad.
Today, most software companies use agile development and one of the most common agile methods is Scrum. In recent years, it has become common to use Scrum in larger projects despite its adaptation for smaller projects. Consequently, different frameworks have been developed for scaling Scrum to more than one team and to support the method in larger projects. There are several communicative challenges to this transformation and the transformation has resulted in a change in the agile work that affects the team's way of communicating and interacting. Which puts new demands on collaboration and coordination between the different teams working on the same project. The aim in this study has been to investigate how communication is affected by the fact that something that was originally adapted for smaller projects should now be used for large projects where many different parties are involved and dependent on each other´s work using a qualitative approach. The conclusions have been based on the combination of a theoretical framework and six interviews with Scrum Masters and team members. The study shows that a major communicative challenge is to have continuous communication between the teams and to achieve a collaboration despite the distancing that comes with scaling. Strategies for how to scale Scrum separates, but there is a consensus that structures, a common “language” and vision are required for an effective collaboration between the teams and for internal communication to be successful.

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Dickens, Graham. "Teamworking, perceptions and communication within construction projects." Thesis, University of Nottingham, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.246348.

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Vaccari, Beatrice, and Roshan Jamkatel. "Communication in Multicultural IT Project Teams : A Qualitative Study from a Project Management Perspective." Thesis, Linköpings universitet, Företagsekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-166040.

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This study aims at exploring the ways project managers can communicate within a multicultural team in an IT project. The purpose is to make the project process understandable and to ensure that the instructions are perceived by everyone in the same way, regardless of their cultural differences. A qualitative study has been conducted to gain more insights from both IT project managers and team members working in Finland, France, Italy, Uganda, and the USA. The empirical findings allowed the authors to gather enough information to present a set of skills that will help project managers develop their communication abilities when working with multicultural teams in IT projects. The majority of competencies found to be useful are soft skills related to interpersonal communication and their implications for team dynamics: empathy, clarity of thought, respect and responsibility, cultural awareness, and multicultural leadership. The findings contribute to both confirming existing theories and providing new information that could be implemented in academic articles, especially concerning skills useful to project managers.

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Burman, Liv, and Nils Sandberg. "Project Communication's Impact on Risk Management and Goal Achievement : A case study of project communication's impact on risk management and goal achievement in public place branding projects." Thesis, Umeå universitet, Företagsekonomi, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-86526.

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Public place branding in municipalities is increasing in frequency and consists of multiple stakeholders, which enhances the role of communication in this type of project. The research question is how does project communication impact risk management and goal achievement in public place branding projects? This is answered by the main purpose of this study, which is to increase the understanding of the project communication’s role in risk management and goal achievement in public place branding projects. In order to gain this understanding the thesis has had a qualitative case study with an inductive approach. The focus of the theoretical framework is including place branding, project management, strategic alignment, goal achievement, risk management, and project communication. As a case for the study the project Destination South Lapland has been chosen. The project aims to establish a destination enterprise for the region, and includes four municipalities from the counties of Västerbotten and Jämtland. The focus has been to investigate differences in perceptions and handling regarding goals and risks between the strategic and operational level, and how communication is interrelating these areas. The main conclusion that we can draw from the study is that project success factors are based on the projects goals and that project communication of goals, roles, and risks has an impact on goal achievement. The study shows that project communication is what interlinks the success factors and thus enables public place branding projects to achieve its goals. Project risk management and risk assessment was also found as success factors in public place branding projects. Project communication was therefore also found to incorporate risk management into the project strategy, which facilitates public place branding projects in achieving their goals.

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Rasatapana, Nattakan. "Communication and management in a traditional Chinese/Thai poultry company." CSUSB ScholarWorks, 2003. https://scholarworks.lib.csusb.edu/etd-project/2182.

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In Thailand a Chinese poultry company employs a traditional Chinese management style which is a didactic syle of leadership. While the company has dramatically grown in the last twenty years, the management structure has not changed to accomodate the organization's growth. The company is experiencing increased turnover and high absenteeism. The purpose of this study is to identify the threats and weaknesses facing the company in terms of decision making, job descriptions, and communication and management structure.

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Jones, Gregory Thornton. "Relational dimensions, communication satisfaction, gender, and position in superior-subordinate compliance-gaining communication." CSUSB ScholarWorks, 1998. https://scholarworks.lib.csusb.edu/etd-project/1784.

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This study examined the relationship of managers' relational messages with employees' communication satisfaction, as well as compliance-gaining requests and participants gender in superior-subordinate communication.

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Celly, Bhrigu. "Wireless messaging and project management system." CSUSB ScholarWorks, 2002. https://scholarworks.lib.csusb.edu/etd-project/2215.

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Wireless is an important part of the future and utilizing the wireless technology in project management is a great tool. This project is a messaging system designed using WAP and Java Server pages, as both of them are the technologies of the future. The project puts together a tool to help in project management made with the use of Java Server Pages and MySQL as the backend database. It uses Wireless Markup Language as the basic language for the cellular phones and the hand held wireless devices. The prototype has been modeled on project planning for power plants done by Asea Brown Boveri, Ltd.

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Muhabatt, Zada Nasir, and Panagiota Mitropoulpu. "EFFECTIVE CONSTRUCTION PROJECT COMMUNICATION MANAGEMENT : WSP PARSONS BRINCKERHOFF Case Study." Thesis, KTH, Fastigheter och byggande, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-211198.

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The objective of this research paper was to examine how effective communication can be perceived in construction projects by presenting an overview of the current proven methods and recorded experiences. The study was conducted by a combination of a literature review and qualitative data retrieval process that included questionnaires and semi-structured interviews. This examination process focused not only into the organizational structure but also into the project perspective. The findings present a general good performance in terms of organization and project communication as well as suggestions for communication improvement and can be used by researchers as future research in the area of successful construction project communication.
Syftet med rapporten är att undersöka synen på en effektiv komminikation på ett byggprojekt genom att presentera analys av befintliga metoder och dess utveckling med tiden. Studien har huvudsakligen utförts genom granskning av literaturstudier, kvalitativ enkätundersökning och intervjuer med berörda personer. Den utförda studien har inte enbart fokuserat på kommunikation inom organisation, utan har även studerat kommunikation inom projekt. Resultatet visar att det inte föreligger några större brister i kommunikation inom de studerade projekten. Den generella synen är att kommunikation fungerar bra. De synpunkter som har presenterats i rapporten ligger till grund för ett antal åtgärder som föreslås för att kunna uppnå ytterligare förbättrad kommunikation.

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Pringle, Cynthia Charlwood. "Communication as a context of organizational behavior." CSUSB ScholarWorks, 1998. https://scholarworks.lib.csusb.edu/etd-project/1520.

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Ristiniemi, Michaela. "Loyalty Club : An Online Brand Relation Management Project." Thesis, Uppsala University, Media and Communication, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-8387.

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ABSTRACT

Title: Loyalty Club. An Online Brand Relations Management Project

Amount of pages: 46 (61 including abstract, references and annexes)

Author: Michaela Ristiniemi

Tutor: Peder Hård af Segerstad

Course: Media- and communication D

Period: Spring 2007

University: Division of Media and Communication, Department of Information Science, Uppsala University

Object: To research how an interactive relation online could be created between a brand such as Matrix and their customers, on the Swedish market.

Method: Qualitative interview

Material: Interviews with Matrix product manager and hairdressers

Main results: A relation online works the same way that a relation does offline; that even if the Internet as medium works fast and effectively, the relation is built over time. It is a communication process which requires much attention, where it is the consumer that to a large extent runs the relations company. This sort of relation can be very valuable for the hairdressers since it can save time and trouble where it is needed and develop them as professionals, and for the brand it can give loyal customers when they themselves become loyal to the customer. The online space, or “loyalty club”, should be simple and contain only information that the hairdressers are interested in, and what that is, is found through the dialogue with them. This is a new development and it meets skepticism as does most of the new occurrences, but much points to that it is the future of communication and more so for the generation that was brought up with the Internet and thus interacts with it naturally. The core question of In ernet is that it is used to organize timespace, with the freedom to act independently.

Key notions: Communication, time-space, interactivity, dialogue, relationships and loyalty.

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Abdubaliev, Ulukbek, and Aizhan Akysheva. "Storytelling Practices in Project Management : Exploratory study in new business process implementation in Information and Communication Technology projects." Thesis, Umeå universitet, Företagsekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-144298.

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Stories have always been present in the life of people as a part of their culture, it is a rather ancient narrative technique. The message delivered in a form of a story is specifically appealing to listeners, which makes it a powerful communication tool. The thesis explores storytelling practices in project management by answering the question: “How project managers use storytelling in new business process implementation in ICT projects?” The choice of the topic was driven by the gap in the literature and the choice of context was chosen by the level of maturity of project management in ICT industry. Within the framework of interpretivist research paradigm, the data was collected by interviewing ten project managers of new business process implementation in ICT projects. The thesis findings suggest that storytelling in implementation of new business processes in ICT projects is used in formal and informal forums in written and verbal format. Project managers use storytelling to pursue several goals: making sense of ICT projects, human resource management, promoting adaptation to new business processes, knowledge management and attracting new customers and investments into ICT projects. Storytelling in ICT projects is also limited by storytelling conditions, such as organizational culture, extent of change, governance structure. Storytelling in projects is subject to challenges, such as logistics and timeliness of practices. From the practical point of view, the thesis explores storytelling as an effective communication tool that can be used for multiple goals in project management. It allows adding storytelling to the requirement list of new soft competences of project managers. The thesis has bridged a literature gap between storytelling and project management, which opens new theoretical perspective of interpreting the reality in projects and creates space for further research.

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Maric, Marina, and Emelie Bernsson. "Internal Communication in a Global Change Project." Thesis, Högskolan i Borås, Akademin för textil, teknik och ekonomi, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-10682.

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Internal communication is the heart in all actions in every organization and plays a key role in a successful change project. Volvo Cars is a global company in an implementation phase of the change project ”One Finance”. The purpose of the change project is to standardize the financial processes which will change the organization structure in the financial departments. Since this is a global change project there are several factors that can affect the internal communication and can result in affecting the success of a change project. The purpose of this thesis is to study the internal communication during a global change project and to analyze what factors are affecting the internal communication from a global perspective. The thesis will also include what impact internal communication has on the organization. The study will mainly be on the internal communication between the headquarter in Gothenburg and the developing financial department in America. Collecting primary data in terms of semi-structure interviews has provided an understanding about Volvo Cars internal communication. Using electronic communication channels and cascade-communication model the organization has informed well about the concept and the purpose of the change. Some respondents are still requesting information about how they should work according to the change. Overall the acceptance of this change has created job-satisfaction and increased the engagement for employees, this can lead to business success. All respondents agree that there are factors that affect the internal communication during this global change project. Organization culture, multi-cultured organizations, organization change, power structures and globalization are all affecting the internal communication in ways of how to communicate, the amount of internal communication, and the currents of the internal communication and can create misunderstandings. The thesis is including an internal communication matrix that gives a clear overview of how different internal stakeholders are working with the internal communication at different levels within the organization. This is creating an effective internal commutation system.

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Leontescu, Mihai. "ePM: Project Management transposed online : The use of information communication tools to support inter-organizational project work." Thesis, Jönköping University, JIBS, Business Informatics, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-12460.

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The purpose of this bachelor paper is to analyze the different technologies used for supporting inter-organizational project work and how these technologies influence the project’s overall success. The results of this research have proved that the main impact ePM tools (e-Project Management tools) have upon inter-organizational projects are in terms of time-savings and easiness of communication when in need for communicating abroad with different business partners. Various types of collaboration tools can help the communication process between organizations and provide the project participants with the means of creating and supporting a collaborative environment. Other perceived benefits of ePM tools have been resulted including: reduce project costs due to time-savings and quality of information which lowers the risks for deficiency occurrences; improve the decision-making process; improve internal and external communication; facilitate knowledge sharing and expertise exchange; and create an agile business environment characterized by innovation, flexibility, faster market reaction and ability to work efficiently. Global time zones and communication skills are challenges to creating an efficient collaborative inter-organizational environment.

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Doucette, Wendy C. "Master Your Time and Project Management." Digital Commons @ East Tennessee State University, 2017. https://dc.etsu.edu/etsu-works/5368.

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Would you like to change the way you manage your time and your work with free, easy, non-technical methods? If your desktop is covered with icons, you have multiple flash drives, you never back up anything or you re-do work you're pretty sure you've already done because you can't find it or aren't sure which is the latest version, this is for you! The secret to never procrastinating again will also be revealed. Learning outcomes: Choose from three organizational systems to combat procrastination Utilize multiple, overnight, and cloud backups to safeguard your files Apply automation and synchronization to simplify your life

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Mackey, Vanessa Lajuan Ruth. "Communication Constructs That Influence Information Technology Project Failure." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/395.

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Ineffective communication behavioral constructs in the workplace that lead to information technology (IT) project failure and in some cases organization failure are increasingly becoming a management concern. Despite this trend, there is little research on the communication behavioral constructs that contribute to IT project failure rates. The purpose of this phenomenological study was to explore the lived experiences of business analysts, programmers, and programmer analysts pertaining to the behavioral constructs associated with effective and ineffective communication. The research questions addressed these behaviors from a conceptual framework based on communication theory, organizational information processing theory, and critical social theory. This framework guided data collection using electronic interviews of a snowball sample of social media participants. Data were coded using open and axial techniques, analyzed for themes and patterns, and member checked to bolster trustworthiness. Findings included 10 communication behavioral constructs that influence communication in IT software development teams. Included in the findings were potential options for improving communication among end users, management, programmers, and other employees. Recommendations to improve communication among stakeholders included involvement of the correct stakeholders, clear project requirements, frequent communication, active listening, and feedback. Other recommendations were stakeholder education and training, and knowledge of goals and processes. Implications for positive social change could be realized by using the findings to improve the way communication is addressed, shared, and implemented to reduce IT project failure for stakeholders.

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Aschmannová, Ivana. "Management zmeny v organizácii." Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-113810.

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The thesis is dedicated to describe area of change management in terms of its impact on employees. The theoretical part explains the term from different perspectives, explains the types of changes and their various impacts on implementation strategy of transformation projects. It sets out the emotional aspect of the change and ways how to lead employees in the process of overcoming natural resistance towards new reality. The practical part of the work is devoted to describe change framework in a particular company. This part evaluates contribution of the framework by comparing it with theoretical methodologies and with real experience of chief operating officer with past transformation project.

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LaLande, Aristotle C. "The Complexity of Virtual Team Communications| The Lived Experiences of Project Leaders Managing Virtual Environments and Communication Barriers." Thesis, Capella University, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10935768.

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This research study examined the general business problem that ineffective communications caused project management outcomes that lead to increased business costs. The specific business problem was complexity experienced by virtual teams, due to the lack of physicality, contributed to environmental barriers and ineffective communications. The purpose of this exploratory qualitative study was to capture the lived experiences of project leaders who managed the complexity associated with virtual communication environmental barriers. The research question was: What are the lived experiences and informed perceptions of project leaders who managed the complexity associated with virtual communication environmental barriers? The conceptual framework guiding this inquiry was comprised of complexity theory’s complex adaptive systems framework to include project leadership, team dynamics, virtual communication environments, communication method selection, and the management organization as the integrating components that influenced complexity. Data was gathered through telephone interviews conducted with 14 certified project management professionals sourced from LinkedIn, all of whom experienced project complexity and communication challenges within the virtual environment. The resulting data transcripts were analyzed using NVivo 11. The research question was answered through the findings that revealed a central theme and sub-themes of managing complexity due to virtual environments and communication barriers. The research findings indicated sub-themes of five virtual environments experienced by the research participants, created by the type of communication tools’ attributes that were experienced. The virtual environments were established from the types of communication links by using specific tools, and not defined as the physical environments based on locations of the senders and receivers. Secondly, the research findings indicated sub-themes of internal environmental barriers that were created inside of the project teams by people, language, culture, training, and leadership. Thirdly, the research findings indicated sub-themes of external environmental barriers that were created outside of the project teams by executive leadership, organizational structure, and customer relationship. Fourth, the research findings indicated sub-themes of task and project outcomes included project failure, project success, and project recovery. The results of this study contributed to the business practice through the findings that indicated how the participants managed communication environments through implementing processes, leadership escalations, communication tool selection, reduced feedback delays of communication, and built relationships among the team members that were central to managing the complexity in virtual teams. In addition, this study contributed to research by providing a holistic description of the virtual environments, identification of communication environmental barriers, and consolidated understandings from other studies.

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Rossouw, Jeanne Jacques. "Effective communication planning for high-performance civil engineering project teams." Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/19993.

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In the area of project management, it is well understood that effective communication processes impact positively on project performance. Despite this, project teams still struggle to develop effective communication plans that address their project communication needs. The evidence of this is that many project problems are attributed to poor communication. The literature addresses the needs and shortcomings of group communication and communication planning in general; but there is however, a scarcity of literature describing how to plan for the internal communication needs of high-performance civil engineering teams. With the limited literature available on the topic, this study seeks to validate how effective the current communication planning methods are at Aurecon in meeting the communication needs of its project teams. This qualitative research project is a case study of communication planning within the project teams at Aurecon in Port Elizabeth. A semi-structured interview process was followed, addressing specific questions, without limiting the direction of the interviews. Project team members, working on high performance projects, were asked for their thoughts, feelings and suggestions about existing communication practices and project communication planning. Overall, it was found that the existing communication-planning practices at Aurecon did not have any beneficial effect on how team members communicate. It was concluded that project teams would benefit from improved communication-planning processes that are more inclusive of their specific communication needs. Organisations working on high-performance projects will benefit directly from the research, which challenges these organisations to think more broadly about how they plan for communication at a project level. The research provides practical suggestions for improving the way that teams plan their communication processes; and it does so by focusing on the communication needs of the team members. Recommendations are made to professional bodies, tertiary institutions, project organisations – and most importantly – to project team members themselves. The recommendations to project team members include taking ownership of communication practices, asserting their views, as well as making their needs known.

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Yllén, Johansson Mattias. "Agile project management in the construction industry : An inquiry of the opportunities in construction projects." Thesis, KTH, Fastigheter och byggande, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-96670.

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Project management is today a current and highly discussed area. How projects within the construction industry are managed has not changed significantly during the last decades. The construction market, the amount of different actors and the way that projects are procured today has however changed. This has led to a gap between the managerial view on how construction projects should be conducted today and how they actually are executed. This is reason enough to question this conservative industry and look into what possibilities there might be in the future. The Agile project management approach is evolved from the software industry where it has grown and developed through empirical progress. It is suited for large complex projects where it is difficult to specify the product in advance. It is today used in different industries but mostly in the software business where the customer detects their needs through means of repeated tests and improvements to a prototype. This thesis has researched what opportunities there might be in implementing the Agile project management approach in the design phase of construction projects. The major advantages found with implementing the Agile approach is an increase in the client’s involvement. The Agile approach almost forces the client to increase their participation in the project compared to the situation today. It can also decrease the uncertainty and improve risk management. By the use of time management and specific meetings it will also be beneficial for keeping track of the project’s progression and status.
Projektledning är idag ett högaktuellt ämne diskuteras intensivt. Hur projekt inom byggbranschen styrs och leds har inte förändrats nämnvärt under de senaste decennierna. Byggmarknaden, mängden av olika aktörer och hur att projekten upphandlas dag har dock förändrats. Detta har lett till ett spricka mellan ledarskapssynen på hur byggprojekt skall utföras idag och hur de faktiskt genomförs. Detta är skäl nog att ifrågasätta denna konservativa bransch och titta närmre på vilka möjligheter det kan finnas i framtiden. Den Agila projektledningsmetoden har utvecklats inom mjukvarubranschen där den har vuxit och förbättrats genom empiriska framsteg. Den är lämpad för stora komplexa projekt där det är svårt att ange och definiera produkten i förväg. Den används idag i olika branscher, men främst i mjukvaruindustrin där kunden upptäcker sina behov med hjälp av upprepade tester och förbättringar av en prototyp. Denna avhandling har undersökt vilka möjligheter det kan finnas i att använda Agila projektledningsmetoder under projekteringsfasen i byggprojekt. De största fördelarna som finns med att använda den Agila metoden är en ökning av kundens engagemang och involvering i projekten. Den Agila metoden tvingar nästan kunden att öka deras deltagande i projektet jämfört med hur situationen ser ut idag. Det kan också leda till minskad osäkerhet och förbättrad riskhantering. Genom användning av ”time management” och särskilda möten kommer de Agila metoderna också att vara till nytta för att hålla reda på projektets framåtskridande och status.

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Johnson, Gary L. "Defining risk assessment confidence levels for use in project management communications." Orlando, Fla. : University of Central Florida, 2008. http://purl.fcla.edu/fcla/etd/CFE0002352.

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Dizmon, Khara Louise. "The application of marketing and communication theories on community festival event planning." CSUSB ScholarWorks, 2007. https://scholarworks.lib.csusb.edu/etd-project/3291.

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The objective of this project is to provide public relations practioners with an understanding of marketing concepts and communication theories as they apply to the production of a local community event. This project is also intended to be a resource for other public relations practioners involved in the process of communicating with a variety of audiences and to fulfill the void of scholarly research on the subject of event planning. The end result is expected to be a resource for event planners, providing tips and insights into the development of the community festival, Orange Blossom Holiday Village.

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Hickethier, Gernot [Verfasser]. "Communication Structures in the Design Phase of Lean Project Delivery / Gernot Hickethier." Karlsruhe : KIT Scientific Publishing, 2019. http://d-nb.info/119245894X/34.

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31

Foreman, Kimberly Annette. "Beyond good writing: The multidisiplinary skills of the communications professional." CSUSB ScholarWorks, 1991. https://scholarworks.lib.csusb.edu/etd-project/838.

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Mead, Stephen Patrick. "Communication effectiveness in intranet based construction projects." Thesis, Loughborough University, 1999. https://dspace.lboro.ac.uk/2134/11180.

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Today, the advent of information technologies (IT) is changing the way the world communicates. The growth of internet related technologies provides building organizations with low-cost tools that can optimize project communications. In particular, the recent development of project specific "intranets", can enhance project communication by giving all members of the project team access to a common, centralized database of construction information. This study looked at the effect of project specific intranet systems on the communications of the project team. More specifically, the study analyzed several communication variables including timeliness, completeness, understanding, barriers, speed and procedures. Additionally, graphic models were developed to help describe the intranet's role in the project communication network. The methodology triangulated three data collection methods to measure variables on three case studies. This triangulation included the comparison of information benchmarks, an examination of communication effectiveness, and the use of social network analysis. The study found that when used properly, project specific intranet systems act as a key actor in a project communication network. Intranets also have a positive effect on the timeliness and understanding of project information, and their use can improve the speed with which information is transferred between project players. On the negative side, intranet use seems to contribute to the information overload of project participants. But the success of the project intranet is largely a function of project participation. For positive results several key players need to use the system on a regular basis. These key players include the architect, the project manager, the site superintendent and key office engineers. When one of these primary players refuses to participate, then the system quickly loses its effectiveness.

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Johnson, Gary. "DEFINING RISK ASSESSMENT CONFIDENCE LEVELS FOR USE IN PROJECT MANAGEMENT COMMUNICATIONS." Doctoral diss., University of Central Florida, 2008. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/2801.

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A review of the literature regarding risk management and effective risk communications identified that very few researchers have addressed risk assessment confidence levels when using risk scoring methods. The focus of this research is to develop a definition of risk assessment confidence levels for use in internal project management communications and to evaluate its usefulness. This research defines risk assessment confidence level as "The degree of certainty that the likelihood or consequence score (assigned by the risk assessor) reflects reality." A specific level of confidence is defined based on the types of analyses that were conducted to determine the risk score. A survey method was used to obtain data from a representative sample of risk assessment professionals from industry and academia to measure their opinion on the usefulness of the defined risk assessment confidence levels. The survey consisted of seven questions related to usefulness--four questions addressed the importance of stating confidence levels in risk assessments and three addressed the usableness of the proposed confidence level. Data were collected on the role and experience level of each of the respondents and the survey also included a comment section to obtain additional feedback. The survey generated 364 respondents representing a broad variety of roles associated with decision making and risk management with experience levels from fairly new to experienced risk assessors. The survey data were analyzed by calculating the proportion of respondents who gave negative, neutral and positive responses to the survey questions. An examination of the roles of the survey respondents indicated that no single group was dominant. A non-parametric Kruskal-Wallis test generally failed to reject the hypothesis that the means of the survey response distributions were identical. There was one exception which indicated that there are differences based on role and by inspection of the responses, it appears that decision makers, academics, and others more strongly support the need for confidence level information to reduce the difficulty in making risk based decisions in projects. The survey responses at a confidence level of 95% have a range of errors from 3.84 to 4.97%. Based on the results of the survey, 77 – 83% of those surveyed indicated agreement that knowing the confidence the assessors have in their assessment is important and would improve a management decision. The survey showed that 60 – 86% of the respondents agreed that the confidence levels and their definitions as presented in the survey were usable. The question with the lowest agreement (60%) was related to the way in which the individual levels were defined. The ad-hoc comments provided in the survey were divided into eleven groups based on similarity of the subject of the comment and then examined for common themes. These added additional insight into the results and useful information for future research efforts. This research validates that the use of risk assessment confidence levels is considered to be useful in project risk management. The research also identified several potential areas for future work, including determining the appropriate number of confidence levels that should be defined, refining the definition of the individual confidence level definitions, examining historical perspectives of whether the risk assessments were accurate, examining the concept of shiftability of risk assessments, further research on communication of variability of risk assessments, and research into the usefulness of risk matrices.
Ph.D.
Department of Industrial Engineering and Management Systems
Engineering and Computer Science
Industrial Engineering PhD

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Hopeck, Janell Marie. "Face-to-face communication versus memo communication to announce mergers and acquisitions the importance of media richness." CSUSB ScholarWorks, 2011. https://scholarworks.lib.csusb.edu/etd-project/140.

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The purpose of this study was to examine the current research on mergers and acquisitions which includes organizational factors, such as communication processes, and their impact on employee reactions. The current study addresses this issue through a simulated M&A announcement laboratory experiment with 156 CSUSB undergraduate students.

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Byrne, Daniel Scott II. "A Technical Communication Internship With An eCRM Software Company: Synchrony Communications, INC." Miami University / OhioLINK, 2001. http://rave.ohiolink.edu/etdc/view?acc_num=miami1007737580.

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36

Guiney, Andrew, and aguiney@smsmt com. "Information Technology Project Management Team Building for Project Success." RMIT University. Graduate School of Business, 2009. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20100122.121228.

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More than ninety per cent of projects are run by project teams and the stronger the team the more likely the project will succeed. Team building activities are performed to both increase team performance and to enhance the likelihood of project success. For the purpose of this study, information technology (IT) business projects were chosen as IT is a major driving force in business today and there is widespread dissatisfaction with the performance of IT business projects. In analysing the causes of dissatisfaction, increasingly researchers are recognising that technology is a secondary issue behind the human side of project team management. Business projects were chosen because increasingly IT is being used in the business environment to solve problems in the post-industrial era characterised by the service industry, while the manufacturing industry, from which much of the project literature has emerged, reduces. The importance of the project team in developing IT business projects is well recognised and managers are concerned about their ability to transform an ad-hoc collection of people assigned to a particular project into a coherent, integrated project team. In most cases the activities recommended to build a successful IT business project team have been theoretically based, rather than empirically founded. The goal of this research was to investigate the team building activities used on successful projects. To achieve this goal, the research defines the key measures of project success and establishes their relative importance; determines the most important team building activities for project success with experienced project managers; enhances the understanding of implementation of team building activities on successful projects; and provides suggestions on how to increase the likelihood of project success through focusing on team building activities. The research used the analytic hierarchy process (AHP) to develop a hierarchical model linking project success measures with team building activities. Confirmation of the AHP results and additional understanding of team building activities implementation was achieved by interviewing experienced project managers. The research found that customer satisfaction, although seldom used, was significantly more important as a project success measure than the three measures most often used - time, budget and scope. As identified by project managers, the most important team building activities for achieving customer satisfaction are team leadership; ensuring senior management support; staffing the team properly; planning the project with the team and empowering team members; building commitment among team members; developing strong communication channels and developing appropriate organisational interfaces. The research found successful projects focused on relationships in addition to the task focus of many project methodologies. The research findings on team building activities will enable project leaders on IT business projects to develop empowered project teams with stronger affiliations and support throughout the organisation. By empowering project teams to create effective internal and external relationships there will be fewer project failures, increased customer satisfaction and improved achievement of project success.

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Pretorius, Hedré. "Mitigation of project risk through communication training : a serious games proposal / Hedré Pretorius." Thesis, North-West University, 2014. http://hdl.handle.net/10394/10622.

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Complex projects often fail even when formal project management systems are in place. Project management processes and methodologies are well defined and described in academic and business literature. There is however less published research on the socio-cultural factors that are critical for project success. This study investigated whether project stakeholders view communication as one of the critical success factors for project success. Critical project success factors were identified from a literature study and ranked by 34 project stakeholders. The data was analysed using the Instant Priorities method and Analytical Hierarchical Process. A workshop on the use of communication within projects was observed. The results were translated into a project success factor model that explains the importance of communication in project success. Furthermore, a serious games based training tool is proposed. The aim of the training will be for participants to understand the communication preferences of themselves and the people they interact with in large projects. The proposed tool will require the participant to map typical stakeholder behavioural preferences. The well-known Marston DISC behavioural model is used as basis for understanding the behavioural preferences of different stakeholder groups. This research project supports the view that communication training across stakeholder groups should be used as a project risk mitigation tool. An increased understanding of the communication preferences of project stakeholders has the potential to shape a project culture that will stimulate teamwork combined with high levels of personal motivation as well as have the capacity to quickly identify and address project risks.
MSc (Computer Science), North-West University, Vaal Triangle Campus, 2014

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Body, Olivier. "Essays on costly and truthful communication." Doctoral thesis, Universite Libre de Bruxelles, 2014. http://hdl.handle.net/2013/ULB-DIPOT:oai:dipot.ulb.ac.be:2013/209351.

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Based on three essays, this Ph.D. thesis studies costly and truthful communication in the following situation: a sender (S) tries to convince a receiver (R) to accept a project.

Before communication, both agents do not know the project quality. On the one hand, they believe with probability α that the project is of high quality and will raise R’s payoff by r_H, and otherwise that it is of low quality and will decrease R’s payoff by
Doctorat en Sciences économiques et de gestion
info:eu-repo/semantics/nonPublished

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Iqbal, Imran. "Designing Communication Artefacts." Thesis, Uppsala universitet, Institutionen för informatik och media, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-152757.

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Communication and information sharing are two inseparable ideas: communication isessentially information sharing. The aim of the present study is to find improved means ofcommunication, collaboration and information sharing among multiple number projectsoperating in Swedish municipal sector in various locations. The research employs design scienceresearch to improve effective communication that corresponds to an ‘action research loop’where the intervention is envisaged as introduction of IT in organization (Sein et al, 2010). Fourcycles of design and evaluation resulted in a web-based tool for communication and sharing ofinformation, a collaboration model (represents the collaboration among Stakeholders), a DPVCmodel (documents-parts-versions-comments represents different methods of sharing documents),a process flow model (represents the way the proposed artefact may be used by people) and a setof design principles (rules for the development of collaboration tool). The designing of the webbasedtool, collaboration model, DPVC model, process flow model and design principles areinformed by pragmatic evaluations as well as informed arguments from the fields of knowledgemanagement, (multiple) project management, information systems actability theory, and openinnovation.

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Ram, Mohan Prabhakara. "Trigeiawriter: A content management system." CSUSB ScholarWorks, 2011. https://scholarworks.lib.csusb.edu/etd-project/3331.

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The purpose of this project was to design and implement a Content Management System (CSM). TrigeiaWriter is a Content Management System for Trigeia.com, a web based magazine site. Since TrigeiaWriter is used for a web based magazine, it incorperates different roles for the users and these roles are authors, editors, and administrators.

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Middleton, Cassandra Romae. "Successful Strategies for Retaining Profitability in an Education-Sector IT Project." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7042.

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Many information technology (IT) project managers (PMs) and other business leaders lack effective strategies for enhancing communication among their project team members, thereby reducing profitability and organizational cohesion. The purpose of this multiple case study was to explore communication strategies that IT PMs used to successfully complete IT mobile device projects. The conceptual framework for this study was McQuail's mass communication, Craig's communication, and Deming's profound knowledge theory. Purposive sampling method was used to identify 6 successful IT PMs and leaders who worked at 2 leading educations settings located in southeastern South Carolina. Data gathered from the semistructured interviews and collected from publicly available documents were analyzed using coding techniques, constant comparison, and keyword phrases. After methodological triangulation of the data sources collected and completion of Yin's 5-step process of data analysis, 3 key themes emerged from data analysis: standardized project communication, project team building, and positive customer focus. Findings from this study may contribute to positive social change by providing IT PMs with evidence to support efficient communication strategies in the education sector to increase organizational performance and profitability, which may positively contribute to improving quality of life for employees, driving economic development, and improving community relations.

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Väänänen, M. (Mirja). "Communication in high technology product development projects:project personnel’s viewpoint for improvement." Doctoral thesis, University of Oulu, 2010. http://urn.fi/urn:isbn:9789514262951.

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Abstract Product development plays a crucial role in the survival of high technology companies. High technology product development projects typically are multi-technical, multicultural, geographically dispersed, inter-connected and organized in a network of companies. These settings pose extra challenges for communication. In this qualitative multiple-case study, communication challenges and possible solutions for developing communication were studied. The empirical data were collected from five high technology product development projects. Each project represented a different high technology company operating in the Oulu area, in Finland. Multiple data collection methods were used, including interviews studying organizations’ internal documents, web-based surveys among project personnel and case-internal focus groups. After studying each of the five cases separately, a cross-case analysis was conducted by the researcher. The findings of this research show that communication challenges depend on the business role of the company. Efforts to enhance communication should be considered in relation to the business realities of companies. Typical challenges include a lack of communication planning, lack of project personnel’s communication competence and obstacles caused by physical & organizational boundaries. Possible solutions for developing communication include systematic planning of project communication and defining communication development targets based on internal analyses and the business realities of the company. Data management systems should be set up to enhance the work done and information flows in projects. Another solution is continuous trust building through feedback between the companies participating in the same product development project. According to the results of this study, companies can direct their efforts when enhancing communication in product development projects. Companies can also utilize of the process described in this research to identify their communication challenges and to define communication action plans.

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Hu, Yuan Yuan. "Investigation into the under-representation of women in project management in China's Information, Communication and Technology sector." Thesis, University of Manchester, 2017. https://www.research.manchester.ac.uk/portal/en/theses/investigation-into-the-underrepresentation-of-women-in-project-management-in-chinas-information--communication-and-technology-sector(6af5b144-1976-4117-a1a1-008330ab9a6c).html.

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This project investigates some aspects of why a minority of ICT project management professionals in the Chinese ICT sector are female. It investigates differences between sexes in their perceived image and knowledge of ICT work, and the relationship between their career paths and gender roles. A literature review identified that little research on women in ICT in China had been carried out prior to this project. The literature on women in traditional male industries (e.g. ICT, engineer, civil engineer) in western countries yielded certain insights and transferable research methods. A pilot interview survey of four parents, six tutors, six students and eight ICT practitioners was undertaken to develop the main semi-structured interview survey instruments. The main survey yielded responses from thirty students and thirty ICT practitioners. The data interpretation and analysis method adopted grounded theory since, as mentioned above; there little relevant research has been carried out on the topic in China. The results are presented in a consistent way to make the data more comparable. Conclusions are drawn based on findings arising from the body of work and academia as a whole. There were found to be some differences between sexes in certain aspects of their views of ICT (project management) work and aspiration to career choice and advancement. The ICT sector has as a working environment is characterised by conflict (androgynous and male-dominant working style), competence, and keeping abreast of developing ICT technologies, which are thought to be more suitable to men. Gender division actually exists, and family responsibilities hold women back in their career advancement in the ICT sector in China.

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Hanh, Quang Le. "Mobile multi-site construction project management for developing countries." Aachen Shaker, 2009. http://d-nb.info/99657820X/04.

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Hickethier, Gernot [Verfasser], and F. [Akademischer Betreuer] Gehbauer. "Communication Structures in the Design Phase of Lean Project Delivery / Gernot Hickethier. Betreuer: F. Gehbauer." Karlsruhe : KIT-Bibliothek, 2015. http://d-nb.info/1108450229/34.

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46

Lee, Shu-Yir. "Impact of cultural factors on transnational teams: Diversity, adaptation, communication quality, and trust." CSUSB ScholarWorks, 2007. https://scholarworks.lib.csusb.edu/etd-project/3284.

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The present research proposes a general model of Transnational Teams (TNTs) to investigate how value placed on cultural diversity, cultural adaptation, communication quality, and trust affect the performance of TNTs and their interaction to each other. TNTs contribute to decisions about a firm's total portfolio of transnational interests, global brands and products, organizational configuration, and global sourcing strategy. Qualitative and quantitative methods are applied in this study of thirty members of TNTs from diverse teams. Based on the qualitative and quantitative analysis, relationships between theory and practice are examined. The analysis shows that there is a strong relationship between trust and performance of TNTs.

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Snoodgrass, Anthony Michael. "Overcoming communications barriers in local government: Establishing networks through the public management forum." CSUSB ScholarWorks, 1992. https://scholarworks.lib.csusb.edu/etd-project/618.

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Sagala, Miranda Belinda. "Los Angeles Archdiocese child sexual abuse scandal: A case study in crisis communication." CSUSB ScholarWorks, 2003. https://scholarworks.lib.csusb.edu/etd-project/2363.

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This thesis examined strategies employed by the Los Angeles Archdiocese in its communcation with the media during the initial phases of handling the child sexual abuse scandal. Internal and external messages from the archdiocese were analyzed in terms of how well they conformed to the five generally accepted principles that should govern crisis communication: timeliness, openness, honesty, regret and accessibility.

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Geldenhuys, Gideon Theodorus. "Determining the influence of Information Communication Technology in the South African construction project management environment." Thesis, North-West University, 2012. http://hdl.handle.net/10394/9021.

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At the heart of Project Management are time, cost and performance by utilizing the available resources. When analysing the Global Competitiveness index for 2012-2013 it becomes clear that in South Africa labour efficiency is far below what it should be, ranked 113th out of 144. In the same report Business Sophistication is ranked 38th out of 144. It becomes clear that performance, time and cost at the heart of Project Management are hampered by the low labour efficiency. The adoption of Information Communication Technology (ICT) in the Construction Project Management Environment will raise productivity and will increase the quality and speed of work, financial controls, communication, and access to common data. The effect will be improved communication, an increase in the speed of data transmission, cost savings and fewer occurrences in miscommunication. The study has been done to set a framework of how ITC can be managed and implemented in the South African Construction Project Management Environment. These enablers and disablers of ICT in Construction Project Management should be determined. The current rate of ICT adoption is verified and the future trends in ICT are researched, characteristics common to quality information should also be verified. The study determined that the future developments in ITC will be profound and if applied correctly, Project Management through the means of communication will be affected positively. In the empirical study the characteristics of quality information, the disablers and also the enablers were investigated taking into account the current rate of ICT adoption in the South African Construction Management Environment. The framework used in the study proposed and confirmed how ITC can be managed and implemented in the South African Construction Project Management Environment. It is set out in the following steps: Firstly: By determining the common characteristics of quality information, namely accuracy, completeness, consistency, uniqueness, and timeliness. The implementation of ITC in the Construction Project Management Environment can be controlled. Secondly: Disablers of ICT adoption in project management exist, namely economic factors (reduction in employment, rising cost, and limited trade), social factors (digital divide, security and lack of education), and other factors (legal, environmental and cognitive). These factors should be managed. Thirdly: Enablers of ICT adoption in project management exist, namely relative advantage, complexity, compatibility, trial ability and observe ability. These enablers must be focused on and exploited where possible. Fourthly: Determine the current rate of ICT adoption in Construction Project Management. This was done and it is clear that the digital divide has been crossed by South African Project Managers and that they will embrace future developments in ICT in general. Finally: Future trends in ICT for the next five to ten years pertaining to Project Management should be analysed and new trends with possible advantages for Project Management must be investigated on a constant basis to see what will be advantageous.
Thesis (MBA)--North-West University, Potchefstroom Campus, 2013.

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Ragnarsson, Justus. "Evaluating asynchronous communication in distributed meetings : Using a project management tool in the Sprint retrospective." Thesis, Luleå tekniska universitet, Institutionen för system- och rymdteknik, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-63696.

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Dissertations / Theses on the topic 'COMMUNICATION MANAGEMENT PROJECT'

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