Academic literature on the topic 'Communication process in social services'

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Journal articles on the topic "Communication process in social services"

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Kang, Doo Syen, and SYNG POM CHOY. "The layers of relational communication in evaluating health care services." International Journal of Pharmaceutical and Healthcare Marketing 9, no. 4 (November 2, 2015): 349–68. http://dx.doi.org/10.1108/ijphm-09-2014-0048.

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Purpose – This study aims to determine communication factors in various social settings that influence a comprehensive evaluation process ranging from information search before selecting a service organization to a service value assessment after using healthcare services. Design/methodology/approach – An empirical study using structural equation modeling tests the relationships among factors of the social environment in pre- and post-consumption evaluations with a sample of over 400 outpatients. Findings – The results indicate that service value evaluations are influenced by health-related communications with family before being diagnosed, opinions from family and friends in the decision-making process and interaction with other patients after choosing a hospital. The level of evaluation is mediated by how willing consumers are to exchange thoughts and ideas with others. Research limitations/implications – Future studies could consider the differences in gender and culture, and include more various resources such as patients from different hospitals and geographical areas for better generalizability. Practical implications – The paper identifies the importance of understanding how social relationships are involved in creating satisfied customers who will be loyal, generate good news and recommend services to others. The findings are conducive to planning and executing public relations strategies throughout the pre- and post-purchase process. Originality/value – Unlike the previous research that focused on service provider-oriented factors influencing customer satisfaction, the study investigates the effect of consumer-oriented social elements on service value evaluation to extend the horizon of public relations planning.
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Dikov, A. V. "SOCIAL INFOGRAPHIC SERVICES FOR SCHOOL EDUCATION." Informatics in school, no. 8 (November 9, 2019): 39–46. http://dx.doi.org/10.32517/2221-1993-2019-18-8-39-46.

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Informatization of school education in Russia is experiencing another round of development, teachers of all subjects use information and communication technologies in the educational process. There are more and more free Internet services, the tools of which allow you to present educational information in a graphic and interactive way, contributing to a better perception of educational material. The article discusses a number of these services interesting for school education.
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Каргин, Nikolay Kargin, Щадилова, and I. Shchadilova. "Informational Services for Communicative Social Structures." Modern Communication Studies 5, no. 5 (October 17, 2016): 8–14. http://dx.doi.org/10.12737/21925.

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Paper considers methodological basis which provides a forming of a overall theoretical knowledge about communication processes in social-economy structure of a modern society. As a basic structure is taken natural science law – which describes process of the internal informational interaction of a systems differing in their structure type and complexity value. Paper considers evolutional processes of interactions between systems of different grades from simply and determinate to thin and probabilistic (which uses different types of informational resources). Justifies key differences of interaction process of a person to person type of social structures, in dealing with different types and complexity scale problem solving.
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Costa, Ramon Bezerra. "The economy of trust: communication technologies and social bonding process." Intexto, no. 47 (August 6, 2019): 268–87. http://dx.doi.org/10.19132/1807-8583201947.268-287.

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The objective of this work is to present the economy of trust as a social bonding process, which would characterize, in the perspective adopted in this study, a communication process. The practices that individualizes the so-called economy of trust remember the customary exchanges and borrows between neighbors, family members and acquaintances that start to happen among strangers and requiring trust in someone completely unknown, constituting, in that way, experiences of exchange of goods and services starting from unusual relations. This study uses bibliographical review and the results of a research carried out over four years by the author of this article, whose methodology used for data collection mainly participant observation and in-depth interviews. The text begins by analyzing the economy of trust as a communicational phenomenon. It then approaches the context in which the phenomenon exists to finally present the proposal of the economy of trust, which according to the results obtained in the research concerns a particular process of social bonding that presupposes three characteristics: the peer-to-peer dynamics, driven by digital technologies of communication; the construction of trust between strangers and the perception that there is an abundance of resources and not scarcity.
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Rodríguez, Felipe, Sergio F. Ochoa, and Francisco J. Gutierrez. "Seamlessly Mediation of Social Interaction Services Respecting Communication Preferences." Proceedings 2, no. 19 (October 18, 2018): 1249. http://dx.doi.org/10.3390/proceedings2191249.

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The diversification and evolution of social media tools conveys users to adopt new systems and use new features of existing ones. Although this dynamism is suitably addressed by digital natives, it usually limits the technology adoption capability of digital immigrants, e.g., older adults, who react more slowly and with less confidence to the introduction of new computing systems. In order to support digital immigrants to deal with such a challenge, this paper proposes a ubiquitous system that mediates the communication supported by client applications and regular social interaction media such as, Gmail, WhatsApp, and Telegram. The system, named Social Message Translator, translates social media messages in both directions and self-adapts the process according to the behavior of end-users. Thus, it deals with the digital diversification of the former and also with the changes in the social media preferences of end-users. Consequently, digital immigrants are able to perceive as useful the supporting technology for longer time spans. The correctness of the message translation system was evaluated using a laboratory case study. The obtained results were highly positive, opening several opportunities to use this translator in several social interaction scenarios.
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Cumiskey, Lydia, Micha Werner, Karen Meijer, S. H. M. Fakhruddin, and Ahmadul Hassan. "Improving the social performance of flash flood early warnings using mobile services." International Journal of Disaster Resilience in the Built Environment 6, no. 1 (February 9, 2015): 57–72. http://dx.doi.org/10.1108/ijdrbe-08-2014-0062.

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Purpose – The purpose of this study is to provide recommendations for improving the social performance of warnings using mobile services in flash flood prone communities. A warning cannot be considered effective until it is received, understood and responded to by those at risk. This is defined as the social performance of warning communication techniques. Mobile services offer opportunities for improving this, particularly in Bangladesh, but have been underutilised. In this research, characteristics of the warning, mobile services and community are found to influence the social performance. Design/methodology/approach – A framework on the factors affecting the social performance was developed and applied using data collected through interviews at the national and regional level along with focus-group discussions (FGDs) and key informant interviews at the local level in the Sunamganj District, Bangladesh. Findings – The study demonstrated that mobile services are the preferred means of warning communication. Communities strongly preferred voice short messaging service (SMS) and interactive voice response (IVR) because of easier accessibility and understanding of the message. Text-based services [SMS and cell broadcasting service (CBS)] were still found to be acceptable. These should be simple, use symbols and refer to additional sources of information. Further recommendations include mixing push (e.g. SMS and CBS) and pull-based (e.g. IVR) mobile services, utilising local social networks, decentralising the dissemination process and raising awareness. Research limitations/implications – A limited sample of interviews and FGDs were used. Practical implications – Concrete recommendations are made for overcoming obstacles related to the effective use of mobiles services. Social implications – The suggestions made can contribute to improving the social performance of flood early warning communication. Originality/value – The conceptualisation of mobile services’ contribution to social performance of flood warning and field-level application.
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Rizki, Ayu Mulyana. "Advertising as A Marketing Communication." International Research Journal of Management, IT & Social Sciences 2, no. 5 (May 1, 2015): 36. http://dx.doi.org/10.21744/irjmis.v2i5.65.

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Theoretically delivering the concept and design of marketing and management, serving our clients with the most innovative techniques and ideas essential in today’s competitive market for the success of any brand or product. At Abstract, we believe in superior customer service that is second to none, creating an unforgettable brand value with cutting-edge solutions and connecting your products to the right audience. Advertising as a marketing communication. The most basic concept underlying marketing is a human need. With the changing times, the need developed into a desire to consume a product with certain characteristics. Definition of marketing according to Kotler (2002, 10) marketing is a social process with the process of individuals and groups obtain what they need and want by creating, offering and freely exchanging goods and services of value with others.
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Anger, Isabel, and Christian Kittl. "Encouraging User-Generated Content with a Conceptional Social Media Communication Process Model." International Journal of E-Entrepreneurship and Innovation 3, no. 1 (January 2012): 33–41. http://dx.doi.org/10.4018/jeei.2012010103.

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Internet phenomena like Facebook or Twitter hold great potential for companies. The 21st century’s social networks are platforms for the (semi) public exchange of information that is produced and consumed by users alike. For an organisation, taking an active part in these conversations can support the efforts to gain more trust, co-shape the organisation’s image and obtain knowledge from user-generated content. User-generated content can help optimise processes and act as a testimonial for the organisation’s services and products. This work offers an outline of motivation for, types and use of user-generated content in Social Media and provides a conceptional process model facilitating external knowledge management within organisational communication measures in Social Media.
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Oya, Makoto, and Taku Okuno. "A Middleware Framework for Loose Robot Communication over the Internet." Journal of Robotics and Mechatronics 17, no. 1 (February 20, 2005): 11–16. http://dx.doi.org/10.20965/jrm.2005.p0011.

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Paralleling with the expansion of robot technology to social activities such as home use, community work, and entertainment, robot communication technology must expand from closed networks to the Internet. Unlike closed networks, robot communication over the Internet must be based on loose process coupling between robots. Web Services technology fits this requirement, but requires middleware supporting Web Services for robot communication to implement robot application software in this environment. Most existing middleware does not fully conform to this requirement because it mainly targets enterprise systems rather than robot applications. We propose a middleware framework for loose robot communication over Web Services based on OpenSOAP, an open-source middleware for Web Services. The framework realizes several essential features for loose robot communication, including bidirectional communication, a new concept called task service, asynchronous messaging, and task forwarding. The results of this study, while based on OpenSOAP, are applicable to other middleware technologies.
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Abu-Shanab, Emad, and Heba Al-Quraan. "Factors Influencing Electronic Government Social Sustainability." International Journal of Information Communication Technologies and Human Development 7, no. 2 (April 2015): 42–56. http://dx.doi.org/10.4018/ijicthd.2015040103.

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The diffusion of the Internet and other ICT tools has participated successfully to increasing the interaction between citizens, businesses, and governments. Citizens became active participants in both political as well as social reform process. Efforts should be exerted towards sustaining e-government projects to gain the benefits from such initiatives in facilitating work, improving quality of services, enhancing the process of service provision, saving cost, reducing errors, and encourage the communication with political bodies in country. This study tried to explore the factors that influence the sustainability of e-government projects through an empirical study that utilized 248 surveys collected randomly within the educational sector. Results indicated that participation, awareness, and availability were significant predictors of such construct, while trust was not a significant predictor.
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Dissertations / Theses on the topic "Communication process in social services"

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Harrison, Paula. "Campaign Apologia as Process: Dan Quayle's Defense of his National Guard Service." TopSCHOLAR®, 1990. https://digitalcommons.wku.edu/theses/2436.

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This thesis contains an analysis of apologia from the 1988 national presidential campaign which resulted from Republican vice-presidential candidate Dan Quayle's disclosure that he served in the National Guard during the Vietnam War. Quayle's revelation created a "gaffe sequence" played out in the media over a period of approximately two weeks. The rhetorical situation dictated the use of an eclectic methodology to evaluate apologia generated in response to media questions about Quayle's avoidance of active military service. Quayle's defense included minimalizing the issue through avoidance and denial during staged and spontaneous contact with the media, and also the rhetorical support of other Republicans. Ultimately, he overcame the issue by turning questions about his competence and character into questions about the media's ethos. Notwithstanding, the media's investigation of the relatively unknown Quayle pointed to the larger issue of his qualifications for national office. Although Quayle's strategy was successful, the initial gaffe raised questions about Quayle's ethos which persist to this day. The study yielded three important insights about apologia: (1) apologia is not a single response, nor responses given in a single setting; (2) not only does apologia repair an ethos, it can also help construct an ethos in cases where the public knows little or nothing about a political figure; (3) apologia includes the rhetorical support of others. Additionally, critics must continue refining existing methodologies as they seek to understand rhetorical phenomena.
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Chandra, Smita, and Vivek Patkar. "ICTS: A catalyst for enriching the learning process and library services in India." Elsevier, 2007. http://hdl.handle.net/10150/106060.

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The advances in ICTs have decisively changed the library and learning environment. On the one hand, ICTs have enhanced the variety and accessibility to library collections and services to break the barriers of location and time. On the other, the e-Learning has emerged as an additional medium for imparting education in many disciplines to overcome the constraint of physical capacity associated with the traditional classroom methods. For a vast developing country like India, this provides an immense opportunity to provide even higher education to remote places besides extending the library services through networking. Thanks to the recent initiatives by the public and private institutions in this direction, a few web-based instruction courses are now running in the country. This paper reviews different aspects of e-Learning and emerging learning landscapes. It further presents the library scene and new opportunities for its participation in the e-Learning process. How these ICTs driven advances can contribute to the comprehensive learning process in India is highlighted.
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Slabbert, Meggan. "Three's a crowd: the process of triadic translation in a South African psychiatric institution." Thesis, Rhodes University, 2010. http://hdl.handle.net/10962/d1002565.

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Mental health care in South Africa has long been governed by inequalities (Foster & Swartz, 1997). During apartheid, those who did not speak English and Afrikaans could not access mental health services in the same way as those who did (Foster & Swartz, 1997). One main reason for this is the majority of mental health practitioners could not, and were not required to speak languages other than English and Afrikaans (Swartz, 1991). The South African mental health literature suggests that language and communication must be prioritised if there is to be an improvement in mental health care services for those individuals who do not speak English and Afrikaans (Bantjes, 1999; Drennan & Swartz, 1999; Swartz & Drennan, 2000; Swartz & MacGregor, 2002). Drawing on Prasad's (2002) interpretation of Gadamer's critical hermeneutic theory and utilising thematic networks analysis (Attride-Stirling, 2001), this study investigated the process of translated clinical assessment interviews within a psychiatric hospital in the Eastern Cape Province within South Africa. Results of the study revealed that contextual factors, issues concerning linguistic and cultural heritage, clinicians' role expectations regarding translators' role performance, as well as relational dynamics regarding individual levels of control and influence within the translation triad, all impacted on the effectiveness of communication, translation and service provision. These fmdings are supported by literature on the theory and practice of translation that identifies these issues as prominent (Robinson, 2003). Specific recommendations regarding the formalisation of translation practices within the hospital setting, as well as the familiari~ation of clinical practitioners and psychiatric nurses with the intricacies of translation processes are offered.
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Marr, Shuna A. "Work process knowledge in Scottish visitor attractions." Thesis, University of Stirling, 2007. http://hdl.handle.net/1893/254.

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Work process knowledge (WPK) is a concept for systems-level knowledge of the workplace and has been shown to be most important in organisations requiring multi-functional working. Most of the previous body of knowledge on WPK has focussed mainly on manufacturing industries; there has been less investigation of WPK in the service sector and none in the visitor attraction (VA) industry, an important employer in Scotland. The VA industry is extremely dynamic and many businesses are rapidly moving towards multi-functional team working, driven by an urgent need to develop quality, customer-focussed strategies to survive in an over-supplied and very competitive market. This study identifies the nature of WPK in Scottish VAs, what relationship WPK has to customer service, how WPK in this service sector differs from selected published studies in manufacturing and other service sector contexts and what factors affect the development of WPK in VAs. Following recruitment of a number of VAs using an online questionnaire and subsequent site visits, six sites were selected for case study, on the basis that they demonstrated most evidence of multi-functional working and staff with developed WPK. The research design was comparative case studies of the work processes and knowledge within these six VAs, based on a social constructivist framework, using the methods of key informant interviews and shadowing. Although these six sites represent a cross-spread of attractions in terms of types, location and size, they nonetheless show strong similarities in their basic business structure. The data show that WPK is an essential element of workers’ roles and a vital requirement in providing good customer service. Although VA managers do not use the term ‘work process knowledge’, they nonetheless recognise the importance of having staff with a wider view of their business and are actively encouraging its rapid development. Multi-functionality and job rotation are main ways of developing WPK but sites also use key workers with job roles that help develop high levels of WPK, who are then used as a staff resource. The main factor contributing to the development of WPK is communication, especially of systems-level information. Cultural information-sharing is an essential pre-condition for the development of WPK in this context. Other determining factors are flexibility, employee biographies, seasonality issues, how weddings and functions are handled on-site and the size and complexity of the site. WPK is the foundation on which good customer service is based and elements of it deliver customer service. It is the closely integrated nature of the employee-customer relationship that has such a profound effect on WPK development in this service sector industry and is essentially what differentiates it from previously published studies. The identification of the customer as a hitherto unrecognised key driver of WPK is the most important contribution to knowledge made by this work.
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Rana, Juwel. "Improving group communication by harnessing information from social networks and communication services." Licentiate thesis, Luleå tekniska universitet, Datavetenskap, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-26239.

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On-line social networking and communication services are increasingly popular methods to communicate with friends, family and communities. Statistics shows that users of services like Facebook and Twitter stretches across geographical locations, professions, age groups and habits. Smart mobile devices with Internet connectivity simplifies access to these services at anytime and from almost anywhere. However, the huge amount of user-generated content makes it difficult to identify useful information. A challenge is to create micro-communities where users may join in from heterogeneous social networks using proper user and identity management. The increasing number of social networks and communication services are also creating new challenges in social media content filtering, micro-community discovery, automatic group communication initialization.This licentiate thesis proposes to utilize social graphs for improving group communication. It therefore presents a framework that manages information harnessed from social-networking services and personal devices such as mobile phones and laptops. The framework can identify individual communication patterns and use these to calculate a social strength between users expressed as a weighted social graph.The central component of the framework is a social recommendation engine for social content filtering, group management and communication pattern discovery. The engine harness personalized social data (both content and contact) from the social-networking services and personal devices. The framework also contains methods for social strength calculation based on a unified interaction model that supports communication pattern discovery. A comparison study is presented together with the framework, which evaluates different social strength computation methods based on a simulated interaction dataset. The feasibility of social data collection from social networks and communication services are also discussed to illuminate potential benefits of the framework for the next generation of communication tools (such as mobile video conferencing).Evaluation of the framework is initially done by proof-of-concept prototypes that illustrate functional feasibility. Two prototypes are presented in this thesis, a presence information viewer that filters and prioritizes contacts and a real-time photo sharing application utilizing calendar data for initiation of group communication. In conclusion, improving group communication by offering services for micro-communities, based on our communication habits, personal interests and context (such as activity and location) is technically realistic and feasible.
Godkänd; 2011; 20110217 (mjrana); LICENTIATSEMINARIUM Ämnesområde: Medieteknik/Media Technology Examinator: Professor Arkady Zaslavsky, Institutionen för system- och rymdteknik, Luleå tekniska universitet Diskutant: Professor Mikael Wiberg, Ekonomikum, Uppsala universitet Tid: Torsdag den 24 mars 2011 kl 13.00 Plats: A109, Luleå tekniska universitet
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Cuesta, C. de la. "Marketing the service : basic social process in health visiting." Thesis, University of Liverpool, 1992. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.316547.

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The present study was undertaken to provide an understanding of the processes underlying health visiting practice. The research strategy selected was grounded theory (Glaser and Strauss 1967, Strauss 1987, Strauss and Corbin 1990). A total of 21 female health visitors from a District Health Authority in the North West of England participated in the study. Data was collected by means of 20 formal interviews and 41 days of participant observation in four different health centres. To recognize the basic social process in any interaction is one of the major aspects of grounded theory. This requires the identification of the "Phenomenon" which motivates the development of a process and the conditions under which it operates. The basic problem or phenomenon in health visiting uncovered in the data was "Securing Life Trajectories". This forms the core of the health visitor's work. The general set of conditions that influence health visiting work was identified as "Working Between Two Worlds". This is used to describe the health visitor's position between the policy agenda and the client's agenda. The process revealed in the data that health visitors use to respond to this overall problem was "Marketing Health Visiting". This refers to the different tactics that they use to introduce the policy agenda into the client's domain. During this process the policy agenda is adjusted to fit the client's circumstances. Three major strategies are identified in this process: 1) Promoting the service, 2) Adjusting delivery and 3) Tailoring the content. This study found that "Marketing Health Visiting" is a gradual process in which the health visitor wins grounds as time passes. As marketing strategies are implemented the conditions influencing the interaction change. Hence it moves from taking place in what is labelled in this study as "Dissociated Context", to a "Convergent Context" and finally to a "Shared Context". The final consequence of implementing marketing strategies is that of constructing "A Common Agenda" with clients. This agenda is basically the personalisation and contextualization of health visiting services. To build this common agenda it is of crucial importance that the client should see and feel the need for the health visiting service as well as the development of trust between the professional and the client. Hence the relationship that is developed between them acts as an enabling factor for reaching mutual collaboration. The discussion of the study focuses on its significance within the actual debate on health visiting about introducing new ways of practice. The health visitor's overall role is examined and the importance of developing relationships with clients is also highlighted.
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Li, Hong Ping. "Secure proximity queries in mobile geo-social services." HKBU Institutional Repository, 2013. https://repository.hkbu.edu.hk/etd_ra/1551.

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Denby, Ramona Woods. "Targeting families for family preservation services : the decision-making process." The Ohio State University, 1995. http://rave.ohiolink.edu/etdc/view?acc_num=osu1232116597.

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Mitchell, Ryan A. "Bisexual Identity Development| A Social Cognitive Process." Thesis, Southern Illinois University at Edwardsville, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=1600585.

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This study explored how bisexual individuals used media and other frames of reference to understand their own sexuality. It also sought to understand how bisexual individuals felt about the representation in the media and if they had a preferred image in mind. Semi-structured interviews were conducted with six individuals recruited from universities and LGBT-oriented groups and their answers were analyzed through social cognitive theory and sexual identity development models. The study found that, for the participants interviewed, media examples of bisexuality and bisexual individuals were not completely accepted and other representations were preferred. For this sample, an educational setting played an important role in acquiring the language used to describe their sexuality. Also, the participants mostly agreed that the media did not often portray bisexuality in ways that resonated with them.

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Teare, Richard Edward. "A study of the consumer decision process for hospitality services." Thesis, City University London, 1989. http://openaccess.city.ac.uk/6598/.

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The purpose of the study was to investigate the consumer decision process for hospitality services, with particular reference to the interactions occuring between the consumer and the producer during service delivery. As the hospitality industry is very diverse, the hotel short break product was selected as the locus for the study. At the outset, a hypothetical model of the consumer decision process was constructed, drawing on the characteristics of hospitality services and the differing perspectives of the consumer and the producer. In order to generate a grounded theory which would help to explain the consumer decision process, data was collected by personal interview prior to, during and after the hotel short break. The interview data was then transcribed and analysed using the constant comparative method developed by Glaser and Strauss. Following this, a secondary method of analysis derived from Kelly's personal construct theory was used to elaborate the theoretical framework. To identify decision-making similarities and differences more clearly, each interview was re-constructed in the form of an interactive computerbased cognitive model using- a software program called Cognitive Policy Evaluation (COPE). The output from the models, in the . form of cognitive maps depicting themed relationships, was used to illustrate decision process relationships and distinguish between consumers with extensive and limited prior product experience. The hypothetical model was supported by the study findings which showed that prior experience of the product category and the perceived importance of the purchase occasion influence the level of consumer involvement in the decision process, and thereby the range and type of decision-making activities which are undertaken. The findings also illustrate the value of prior product experience and involvement as segmentation variables by revealing sub-group characteristics relating to the selection, assessment and evaluation of hospitality services. They include notable differences in the operation of personal category systems during pre-purchase and the personal rating systems used by consumers during the consumption and postconsumption evaluation stages of the decision process.
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Books on the topic "Communication process in social services"

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Ferguson, Alan. How are CBDs recruited?: Report of a study into the recruitment process and social networking of volunteers in the DPHC-GTZ community-based distribution of Family Planning Programme in Kenya. Nairobi: GTZ Family Planning Project, Division of Primary Health Care, Ministry of Health, 1997.

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The library and its users: The communication process. New York: Greenwood Press, 1992.

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L, Plough Alonzo, ed. Environmental hazards: Communicating risks as a social process. Dover, Mass: Auburn House, 1988.

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Krimsky, Sheldon. Environmental hazards: Communicating risks as a social process. Dover, Mass: Auburn House, 1988.

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E, Bowes John, ed. The mass communication process: A behavioral and social perspective. Dubuque, Iowa: Kendall/Hunt Pub. Co., 1990.

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The social work process: Development to empower people. [South Africa]: Prentice Hall South Africa, 1998.

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McTavish, Donald G. Social research: An evolving process. 2nd ed. Boston: Allyn and Bacon, 2002.

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Brill, Naomi I. Working with people: The helping process. 7th ed. Boston: Allyn and Bacon, 2002.

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Working with people: The helping process. 3rd ed. New York: Longman, 1985.

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Working with people: The helping process. 4th ed. New York: Longman, 1990.

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Book chapters on the topic "Communication process in social services"

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Samitier, Carlos. "Modeling the Service Delivery Process." In Utility Communication Networks and Services, 109–13. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-40283-3_17.

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Samitier, Carlos. "Revisiting the Process Model—Upstream Management." In Utility Communication Networks and Services, 161–70. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-40283-3_24.

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Bonito, Maria, Sara Albolino, Giulia Dagliana, Giulio Toccafondi, and Valeria Dubini. "Enhancing a Structured Communication Between the Community Pregnancy Services and the Hospital Maternal Area: A Tool for the Handover Process in High - Risk Pregnancy Through an Ethnographic Study Conducted in the Toscana Centro Trust." In Health and Social Care Systems of the Future: Demographic Changes, Digital Age and Human Factors, 118–23. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-24067-7_14.

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Samitier, Carlos. "O&M Scope, Process, and Organization." In Utility Communication Networks and Services, 201–11. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-40283-3_30.

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Samitier, Carlos. "Service Provisioning Models—Impact on the Delivery Process." In Utility Communication Networks and Services, 81–86. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-40283-3_11.

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Senigaglia, Roberto. "Social Media, Mobile Apps and Children Protection." In Services and Business Process Reengineering, 35–45. Singapore: Springer Singapore, 2021. http://dx.doi.org/10.1007/978-981-16-3049-1_4.

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Lishman, Joyce. "Helpful and effective communication — the views of users of services." In Communication in Social Work, 8–24. London: Macmillan Education UK, 2009. http://dx.doi.org/10.1007/978-1-137-11803-5_2.

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Langer, Andreas, Johannes Eurich, and Simon Güntner. "Actors of Innovation: Change Agents and Alliances in the Innovation Process." In Innovation in Social Services, 21–27. Wiesbaden: Springer Fachmedien Wiesbaden, 2018. http://dx.doi.org/10.1007/978-3-658-05176-1_4.

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Nishida, Toyoaki. "Conversational Knowledge Process for Social Intelligence Design." In Intelligence in Communication Systems, 28–42. Berlin, Heidelberg: Springer Berlin Heidelberg, 2004. http://dx.doi.org/10.1007/978-3-540-30179-0_3.

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McQuail, Denis. "Chapter 2. Communication theory and the Western bias." In Language, Power and Social Process, 21–32. Berlin, New York: Mouton de Gruyter, 2005. http://dx.doi.org/10.1515/9783110199789.1.21.

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Conference papers on the topic "Communication process in social services"

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Constantinescu, Simona. "THE ROLE OF RELATIONS WITH CUSTOMERS AND OF THE COMMUNICATION PROCESS IN IMPROVING FARM SANITARY-VETERINARY SERVICES." In 5th International Multidisciplinary Scientific Conferences on SOCIAL SCIENCES and ARTS SGEM2018. STEF92 Technology, 2018. http://dx.doi.org/10.5593/sgemsocial2018/1.3/s04.110.

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Vitale, Anna Serena, and Margherita Pillan. "Products as communication platforms: Investigating and foretelling the evolution of product&service systems in the digital era." In Systems & Design: Beyond Processes and Thinking. Valencia: Universitat Politècnica València, 2016. http://dx.doi.org/10.4995/ifdp.2016.3329.

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In the lifecycle of material products, from the very initial design phase of concept generation to the final disposal, information and communication have always played a prominent part that, in the digital era, is growing and is expected to grow further, also enabling the blooming of grass root and bottom-up changes in the galaxy of design-production-retail systems. Since the beginning of the human history, commerce has been playing a major role in shaping social organization systems. Retail services are not just a way to obtain goods: they provide opportunities for social relationship and cultural growth, and can be considered as a field for social innovation. Our research is aimed to investigate the systemic changes that are occurring in the realm of information and communication services in retail of material products, and their consequences on design, production and distribution processes. The research is supported by TIM-Telecom Italia, it is a wide-ranging study of social, professional and industrial phenomena enabled by digital technologies, and it involves both physical (i.e. traditional distribution in physical retail spaces) and on line services. Our goal is to outline strategic approaches to the design of innovative service/systems and, presently, we mainly focus on two key issue: - understanding and modelling the tangle of factors that determine the user experience in traditional and digital shopping processes; - develop design methodologies supporting the creation of new meaningful services so to support the customers in the understanding of value and in the search of quality in shopping processes. The paper investigates new social behaviors related to shopping, such as show-rooming and web-rooming, and we demonstrate that the pervasive use of mobile devices produces new social phenomena in retail processes and enables new opportunities to create value in retail services. From the investigation of on-line and off-line markets, it emerges the importance of social dynamics and human interactions belonging to physical world: relational dynamics and knowledge acquisition processes play a very important role in the elicitation of senses and emotions, in cultural upgrading, value understanding, quality awareness, trust building. Thereafter, a driving research questions is: how can we orient the design of innovative services so to improve the relationship between customers and retailers? The analysis of these new trends and the presentations of some design experiences bring us to the definition of some strategic directions guiding the generation of new paradigms of services in the retail field.DOI: http://dx.doi.org/10.4995/IFDP.2016.3329
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Marciniak, Róbert, Péter Móricz, and Máté Baksa. "Investments in an intelligent and digital future." In The Challenges of Analyzing Social and Economic Processes in the 21st Century. Szeged: Szegedi Tudományegyetem Gazdaságtudományi Kar, 2020. http://dx.doi.org/10.14232/casep21c.3.

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Over the past few years, there has been an avalanche of new digital technologies in the business services sector, many of which proved to be disruptive. Business service centres (BSCs) even in innovative industries like information and communication technology (ICT) find it highly challenging to accommodate these changes. New technological solutions transform consumer needs, shape organizational processes, and alter the way employees cooperate in a computerized environment. These changes make it inevitable for companies to adjust their business models. In this paper, we present a case study of IT Services Hungary Ltd., a Hungarian based BSC in the ICT industry. We carried out semi-structured interviews with the CEO and four senior technology experts of the company to analyse digital transformation plans they initiated. We investigated and now reveal three projects through which they implemented cognitive automation, cloud computing, and advanced cybersecurity technologies. We also describe the general organizational, financial, employment, and motivational background of these projects at IT Services Hungary Ltd. With this paper, we aim to present transferable best practices and appealing management efforts to invest in an intelligent and digital future.
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Zarkovic, Nebojša. "THE ROLE OF MODERN TECHNOLOGY IN COMUNICATION OF BROKERS AND AGENTS WITH THE INSUREDS." In MODERNE TEHNOLOGIJE, NOVI I TRADICIONALNI RIZICI U OSIGURANjU. Association for Insurance Law of Serbia, 2021. http://dx.doi.org/10.46793/xxsav21.022z.

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Th anks to today’s digital age, insurance is the one industry that has particularly benefi ted from the advancements in technology. Every customer an insurance broker or agent serves has a diff erent communication want or need. Some customers crave Улога савремене технологије у општењу посредника и заступника са осигураницима 34 personal attention and want to be able to speak with their insurance agents or brokers. Others simply want easy access to information and a way to deliver information that is not stressful or disruptive. For that reason, insurance brokers or agents should use modern technology to off er multiple communication channels. Th is can include websites, mobile devices, social media, remote communication and business process automation as it is pointed out in this article. More people are accessing the Internet on mobile devices than on desktop computers. Insurance agents and brokers should make sure their websites are compatible with most (if not all) mobile devices. Another solution is to create a mobile app to make it easy for consumers to access their sites on the go. Social media for insurance agents and brokers has challenges. However, social media is now critical to the insurance business. Th e rewards they can reap on social media far outweigh the obstacles. Insurance sales and consultations have always been about connection. Brokers and agents make a connection with clients. Th ey discuss catastrophic situations, potential life problems and issues of daily living, making connections in real life. Th e world now requires those connections to be maintained online, especially during the coronavirus crisis. Remote communication is a way of communicating with others online. Meetings, information, and training materials are shared over the Internet. Advanced insurance brokers and agents create virtual teams. Th ey icommunicate and collaborate online and not in a shared offi ce space. Business process automation is the technology-enabled automation of complex business i.e. insurance processes utilized by agents and brokers. It can streamline an insurance business for simplicity, achieve digital transformation, increase service quality to the insureds, improve service delivery or contain costs. Insurance brokers and agents should spend more time interacting with potential customers. Th is includes answering questions and informing them of the important benefi ts of the insurance off ered. Th ey should turn to in-offi ce soft ware that helps them automate these workfl ows.
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Rakhmatov, Ziyodullo. "The System of Marketing Communications in the Passenger Transport by Railway." In International Conference on Eurasian Economies. Eurasian Economists Association, 2018. http://dx.doi.org/10.36880/c10.02122.

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Latter trends evidence the growing competition amongst the transportation modes in the Republic of Uzbekistan, led by the development of the railway sector. In growing competitive conditions, it is vital to for the management of JSC "Uzbekistan Temir Yollari" to implement the most modern approaches and methods for arranging passenger transportation. This article aims to review the role of marketing activities in increasing the competitiveness of the railway transportation sector. The improvement of the transport activities is associated with the developments of social and economic sectors of the country. Thus, the purpose of the research is to identify the role of railway sector in the economic development of the country, as well as the influence of the social sector improvements to the competitiveness of the railway industry. Furthermore, the study investigates the modern marketing strategies in promoting the railway sector. The global experience proves the importance of planning effective marketing communications in developing the railway sector. The research findings suggest the application of a client-oriented approach as the most effective strategy of marketing communications strategy in the country. The client-oriented approach allows to accurately complete the planning process at each stage of service delivery, that assumes the previously planned algorithm of the marketing communications based on the received results. The importance of the previously planned algorithm is that it allows step by step planning activities of marketing communication considering the features of the railways transportation and in case of failure, allows to optimize this process through applying necessary measures.
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Arruda, Amilton, Celso Hartkopf, and Rodrigo Balestra. "City branding: strategic planning and communication image in the management of contemporary cities." In Systems & Design: Beyond Processes and Thinking. Valencia: Universitat Politècnica València, 2016. http://dx.doi.org/10.4995/ifdp.2016.3288.

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Over the past decade, one can observe a steady growth in the use of terms such as Place Branding, Nation Branding, Destination Branding and City Branding. Both in academic research and in the practical applications in large cities management and urban spaces, this new paradigm takes shape and, along with it, the need for definitions and concepts, methods and methodologies and the establishment of technical and theoretical standards. This approach was born in the Marketing field, specifically in what was called Place Marketing. In this context the Branding stood out as a development tool solutions to the need for differentiation, generation of solid images and the establishment of symbols and identity signs, in order to leverage economic benefits for countries, cities and regions. In a way, fulfilling, in the first instance, a similar role to the branding of products and services. But it was specifically in Branding corporations that were found the biggest matches to adapt this knowledge to management positions. Ashworth & Kavaratzis (2010) highlight the fact that both present multidisciplinary roots, a multiple number of strategic actors (stakeholders), high degree of intangibility and complexity of social responsibility, the multiplicity of identities and the long-term development needs are strong examples their similarities. The development and management of corporate identities, here expanded to the Branding corporations, it is a prolific field of Design. It great names of the area said their careers and built great legacy. The time of greater proficiency in the area were the 50s and 60s, dominated by modernist thought, and, coincidentally or not, exactly the time that focused efforts to assert the identity of the designer as a professional (STOLARSKI, 2006) . Nationally stand out names like Alexandre Wollner, Ruben Martins, the duo Carlos Cauduro and Ludovico Martino and Aloisio Magalhaes. In contrast, in the literature produced in the marketing field, often the role of design in this context is reduced to merely promotional measures, such as creating logos or advertising campaigns. In other words, defined as a work of low complexity and low social prägnanz. This approach comes at odds with contemporary theories of design, such as MetaDesign, Design Thinking and Design Collaborative, in which are presented motodológicos models of high relevance for the identification, analysis and solution of complex problems involving multiple elements and agents. The proposed article aims to survey the state of the art City Branding / Place Branding focused on publications produced in the disciplinary field of design. The literature review will grant that, before the above presented context, is analyzed as designers and researchers design face the contributions that the field can offer to the practice and theory of Branding places. Finally, Article yearns assess whether the pre-established hypothesis that there are possible and fruitful connections between contemporary theories of design and the City Branding, is being addressed in articles and publications area.DOI: http://dx.doi.org/10.4995/IFDP.2016.3288
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Bollini, Letizia. "Fixed, liquid, fluid. Rethinking the digital design process through the ecosystem model." In Systems & Design: Beyond Processes and Thinking. Valencia: Universitat Politècnica València, 2016. http://dx.doi.org/10.4995/ifdp.2016.3013.

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According to the visions and conceptualizations from philosophers to design thinkers such as Habermas, Maturana & Varela or Levin, the design applied to digital artifacts, products and services —due to the convergence of media, communication, deceives and technologies— is becoming even more a a bio-sphere —or better to say with the words of Vernadskij— a Noosphere. The cultural shifting is represented both in the process side and in the approach to the whole design materials and outcomes. On one hand, the organizational structure is moving from an “industrial” approach characterized by a waterfall-process —organized in subsequent of well-structured phases— to an iterative activity —that cycle among ideation, prototyping, testing assessing and redesign phases before to implement and release a project— to the agile and lean approach of the information-era in which the project itself persist constantly in a work-in-progress status —where upgrades and updates have replaced new releases. On the other hand, the object of the project itself is deeply changing according to a vision of a digital ecosystem and consequently to the design approach that is moving from a fixed —a two-dimensional page borrowed-model— to a liquid, then fluid solutions beside the divergences of media and devices and the convergence of user context and experience. Paraphrasing Maldonando we’re moving from virtual to real, from intangible to tangible, from the web to intelligent environment, both digital and physical. In this hybrid space the design process gambles his challenge to change process and purpose embracing both a traversal and a deep vertical approach to single elements of the eco-system and the eco-system in its wide complexity. Nevertheless this transition implies design to face with the challenges of emerging and upcoming phenomena: the designer education —skills, competences, methods— in an hybrid context, the anthropological mutation brought up by the new generation of digital natives and finally the social impact and emotional implication of the confluence of virtual and real experience —mediated by technologies— that people live in their daily life.DOI: http://dx.doi.org/10.4995/IFDP.2016.3013
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Borţea, Andra-Nicoleta. "Ethics and Efficiency of Communication during COVID-19 Pandemic; Role of Public Administration Digitalization." In 2nd International Conference Global Ethics - Key of Sustainability (GEKoS). LUMEN Publishing House, 2021. http://dx.doi.org/10.18662/lumproc/gekos2021/22.

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In the age of technology, communication seems to be much easier for public institutions. Citizens' access to the necessary information is much easier, by accessing official websites or by e-mail. The pandemic has limited people's access to interaction with public institutions, which has increased the need to use online digital tools. Thus, the process of digitalization and the process of modernization of the public administration were hastened. This has led to the emergence of new types of social behaviours that have had negative effects on the use of digital tools by public entities. Until now, several approaches to public administration ethics have existed, and they have mostly centered on the civil servant's behaviour in his interaction with citizens and his respect for the workplace. As the online environment has become a necessity for public services in the digital age, ethics in the public system meets new challenges. Today, there is a need for a modernized digital system for civil servants to use. It should facilitate applicants' access to information and protect the confidentiality of certain information in an ethical and professional manner for all parties involved, in order to reduce misinformation. Misinformation in a pandemic can have serious consequences: it can lead to ignoring official health advice and risky behaviour, or it can have a negative impact on our democratic institutions and societies, as well as on the economic and financial situation. Therefore, there is a need for new protection measures, that can protect people, not only for medical safety in a public institution, but for ethic means in the online environment.
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Baksa, Máté. "A Relational Foundation of Knowledge Production: Advice-Seeking in Knowledge-Based Organizations." In New Horizons in Business and Management Studies. Conference Proceedings. Corvinus University of Budapest, 2021. http://dx.doi.org/10.14267/978-963-503-867-1_07.

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In the past decade, the revolutionary advancement of technology brought the attention of academics and management practitioners to the innovative capability of organizations. Companies in knowledgeintensive industries increasingly focus on their ability of self-renewal and adaptation. Concurrently, organizational processes that support the amassment, management, sharing, and employment of knowledge have grown in importance. Organizational social network analysis provides the apparatus to explore knowledge networks in organizations by identifying relationships through which knowledge and information flow. Advice-seeking relationships have an essential role in knowledge production as they enable actors to acquire information, professional support, and knowledge elements they can recombine to form new knowledge. Advice-seeking always assumes trust between actors: by asking for help, one necessarily exposes their weakness to the other. What other relational conditions might there be of advice-seeking in organizational knowledge networks? What are the prerequisites for asking for help? In this paper, I examine the case of two knowledge-based organizations, both located in Hungary: (1) a business services center (390 employees) that offers professional services to B2B partners and (2) a higher education institution (583 employees). I analyzed data collected by a Budapest-based management consultancy that specializes in organizational social network research. I found that most independent variables were significant in the regression models. However, there was a notable difference between each variable’s relative explanatory power in the two cases. While process- and decisionrelated relationships seemed essential in the business services center, informal communication and interpersonal trust were more critical for advice-seeking relationships to form in the higher education institution.
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Dhara, Krishna K., Venkatesh Krishnaswamy, and Taranjeet Singh. "Reconsidering Social Networks for Enterprise Communication Services." In GLOBECOM 2010 - 2010 IEEE Global Communications Conference. IEEE, 2010. http://dx.doi.org/10.1109/glocom.2010.5683535.

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Reports on the topic "Communication process in social services"

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Yonally, Emilie, Nadia Butler, Santiago Ripoll, and Olivia Tulloch. Review of the Evidence Landscape on the Risk Communication and Community Engagement Interventions Among the Rohingya Refugees to Enhance Healthcare Seeking Behaviours in Cox's Bazar. Institute of Development Studies (IDS), July 2021. http://dx.doi.org/10.19088/sshap.2021.032.

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This report is the first output in a body of work undertaken to identify operationally feasible suggestions to improve risk communication and community engagement efforts (RCCE) with displaced Rohingya people in Cox’s Bazar. Specifically, these should seek to improve healthcare seeking behaviour and acceptance of essential health services in the camps where the Rohingya reside. It was developed by the Social Science in Humanitarian Action Platform (SSHAP) at the request of the UK Foreign, Commonwealth & Development Office in Bangladesh. As a first step in this process, this review paper synthesises and assesses the quality of evidence landscape available in Cox’s Bazar and how the Rohingya seek and access healthcare services in Cox’s Bazar and presents the findings from key informant interviews on the topic. Findings are structured in five discussion sections: (1) evidence quality; (2) major themes and variations in the evidence; (3) learnings drawn and recommendations commonly made; (4) persistent bottlenecks; and (5) areas for further research. This synthesis will inform a roundtable discussion with key actors working for the Rohingya refugees to identify next steps for RCCE and research efforts in Cox’s Bazar to improve health outcomes among the Rohingya.
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Solovyanenko, Nina I. Legal features of innovative (digital) entrepreneurship in the agricultural and food sector. DOI CODE, 2021. http://dx.doi.org/10.18411/0131-5226-2021-70008.

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Modern agricultural production and food trade are involved in the process of digital transformation, which is a cardinal factor of sustainable development and is carried out on the basis of IT platforms, the Internet of Things, cloud computing, big data, artificial intelligence, blockchain technologies. The COVID-19 pandemic has increased the dependence of these sectors of the economy on information and communication technology infrastructure and services. At the same time, the slow updating of legislation, which lags behind the constantly improving digital technologies, not only hinders their implementation, but also is a source of a number of social and legal problems. A modern regulatory framework based on digital strategies should strengthen "smart agriculture". In Russia, the legal mechanism of digital transformation and development of the national platform "Digital Agriculture" should be supported by updated basic legislation.
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Birch, Izzy. Financial Incentives to Reduce Female Infanticide, Child Marriage and Promote Girl’s Education: Institutional and Monitoring Mechanisms. Institute of Development Studies (IDS), December 2020. http://dx.doi.org/10.19088/k4d.2021.005.

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The focus of this paper is on the complementary mechanisms and interventions likely to increase the effectiveness and impact of conditional cash transfer (CCT) schemes in South Asia that aim to reduce female infanticide and child marriage and promote girls’ education. The literature on the institutional aspects of these particular schemes is limited, but from this and from the wider literature on CCT programmes in similar contexts, the following institutional mechanisms are likely to enhance success: a strong information and communication strategy that enhances programme reach and coverage and ensures stakeholder awareness; advance agreements with financial institutions; a simple and flexible registration process; appropriate use of technology to strengthen access, disbursement, and oversight; adequate implementation capacity to support processes of outreach, enrolment, and monitoring; monitoring and accountability mechanisms embedded in programme design; coordination mechanisms across government across social protection schemes; an effective management information system; and the provision of quality services in the sectors for which conditions are required. There is a very limited body of evidence that explores these institutional issues as they apply to the specific CCT programmes that are the focus of this report, however, there is more available evidence of the potential impact of ‘cash-plus’ programmes, which complement the transfers with other interventions designed to enhance their results or address the structural barriers to well-being
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Afridi, Munir. Greenstar Social Marketing private-sector activities in PAIMAN project: Process evaluation of Greenstar Social Marketing initiatives to improve and expand maternal and newborn health services and coverage. Population Council, 2010. http://dx.doi.org/10.31899/rh2.1086.

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Milek, Karen, and Richard Jones, eds. Science in Scottish Archaeology: ScARF Panel Report. Society of Antiquaries of Scotland, September 2012. http://dx.doi.org/10.9750/scarf.06.2012.193.

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The main recommendations of the panel report can be summarised under four key headings:  High quality, high impact research: the importance of archaeological science is reflected in work that explores issues connected to important contemporary topics, including: the demography of, the nature of movement of, and contact between peoples; societal resilience; living on the Atlantic edge of Europe; and coping with environmental and climatic change. A series of large-scale and integrated archaeological science projects are required to stimulate research into these important topics. To engage fully with Science in Scottish Archaeology iv these questions data of sufficient richness is required that is accessible, both within Scotland and internationally. The RCAHMS’ database Canmore provides a model for digital dissemination that should be built on.  Integration: Archaeological science should be involved early in the process of archaeological investigation and as a matter of routine. Resultant data needs to be securely stored, made accessible and the research results widely disseminated. Sources of advice and its communication must be developed and promoted to support work in the commercial, academic, research, governmental and 3rd sectors.  Knowledge exchange and transfer: knowledge, data and skills need to be routinely transferred and embedded across the archaeological sector. This will enable the archaeological science community to better work together, establishing routes of communication and improving infrastructure. Improvements should be made to communication between different groups including peers, press and the wider public. Mechanisms exist to enable the wider community to engage with, and to feed into, the development of the archaeological and scientific database and to engage with current debates. Projects involving the wider community in data generation should be encouraged and opportunities for public engagement should be pursued through, for example, National Science Week and Scottish Archaeology Month.  Networks and forums: A network of specialists should be promoted to aid collaboration, provide access to the best advice, and raise awareness of current work. This would be complemented by creating a series inter-disciplinary working groups, to discuss and articulate archaeological science issues. An online service to match people (i.e. specialist or student) to material (whether e.g. environmental sample, artefactual assemblage, or skeletal assemblage) is also recommended. An annual meeting should also be held at which researchers would be able to promote current and future work, and draw attention to materials available for analysis, and to specialists/students looking to work on particular assemblages or projects. Such meetings could be rolled into a suitable public outreach event.
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Butyrina, Maria, and Valentina Ryvlina. MEDIATIZATION OF ART: VIRTUAL MUSEUM AS MASS MEDIA. Ivan Franko National University of Lviv, February 2021. http://dx.doi.org/10.30970/vjo.2021.49.11075.

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The research is devoted to the study of the phenomenon of mediatization of art on the example of virtual museums. Main objective of the study is to give communication characteristics of the mediatized socio-cultural institutions. The subject of the research is forms, directions and communication features of virtual museums. Methodology. In the process of study, the method of communication analysis, which allowed to identify and characterize the main factors of the museum’s functioning as a communication system, was used. Among them, special emphasis is put on receptive and metalinguistic functions. Results / findings and conclusions. The need to be competitive in the information space determines the gradual transformation of socio-cultural institutions into mass media, which is reflected in the content and forms of dialogue with recipients. When cultural institutions begin to function as media, they take on the features of media structures that create a communication environment localized by the functions of communicators and audience expectations. Museums function in such a way that along with the real art space they form a virtual space, which puts the recipients into the reality of the exhibitions based on the principle of immersion. Mediaization of art on the example of virtual museum institutions allows us to talk about: expanding of the perceptual capabilities of the audience; improvement of the exposition function of mediatized museums with the help of Internet technologies; interactivity of museum expositions; providing broad contextual background knowledge necessary for a deep understanding of the content of works of art; the possibility to have a delayed viewing of works of art; absence of thematic, time and space restrictions; possibility of communication between visitors; a huge target audience. Significance. The study of the mediatized forms of communication between museums and visitors as well as the directions of their transformation into media are certainly of interest to the scientific field of “Social Communications”.
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Perdigão, Rui A. P. Earth System Dynamic Intelligence - ESDI. Meteoceanics, April 2021. http://dx.doi.org/10.46337/esdi.210414.

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Earth System Dynamic Intelligence (ESDI) entails developing and making innovative use of emerging concepts and pathways in mathematical geophysics, Earth System Dynamics, and information technologies to sense, monitor, harness, analyze, model and fundamentally unveil dynamic understanding across the natural, social and technical geosciences, including the associated manifold multiscale multidomain processes, interactions and complexity, along with the associated predictability and uncertainty dynamics. The ESDI Flagship initiative ignites the development, discussion and cross-fertilization of novel theoretical insights, methodological developments and geophysical applications across interdisciplinary mathematical, geophysical and information technological approaches towards a cross-cutting, mathematically sound, physically consistent, socially conscious and operationally effective Earth System Dynamic Intelligence. Going beyond the well established stochastic-dynamic, information-theoretic, artificial intelligence, mechanistic and hybrid techniques, ESDI paves the way to exploratory and disruptive developments along emerging information physical intelligence pathways, and bridges fundamental and operational complex problem solving across frontier natural, social and technical geosciences. Overall, the ESDI Flagship breeds a nascent field and community where methodological ingenuity and natural process understanding come together to shed light onto fundamental theoretical aspects to build innovative methodologies, products and services to tackle real-world challenges facing our planet.
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Golovko, Khrystyna. TRAVEL REPORT BY ALEKSANDER JANTA-POŁCZYNSKI «INTO THE USSR» (1932): FROG PERSPECTIVE. Ivan Franko National University of Lviv, March 2021. http://dx.doi.org/10.30970/vjo.2021.50.11091.

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The article analyzes a series of materials by Aleksander Janta-Polczynski «Into the USSR» from Soviet Russia during the in 1932, published on «Wiadomości Literackiе». The purpose of this article is explain the uniqueness of the reporter’s style and personality. We want to emphasize the role of Janta-Polczynski as the pioneer of reportage journalism. He was the first who worked professionally in this position in the full sense of this word. Analyzed the cycle of Alexander Janta-Polczynski from Russia, we can emphasize the scale of the reporter’s trip: in 1932 the journalist made the largest journalistic trip to the USSR. Janta visited the Eastern republics, which differed from the popular Moscow and Leningrad. Also, he saw the largest construction in the USSR at this time – which it bragged about russian newspapers – Magnitogorsk and Dneprostroy. For a better understanding are given the visual examples from reportorial texts. It should be noted that for Janta the main task of the reporter is to show what is seen and recorded: only facts and personal experience in communication. This cycle can safely be called a journey and social expedition. The main task for Janta the scene where the reportage takes place is to find proper characters and convince them of the importance of their story. These are the materials of a reporter – an eyewitness, not a researcher, a report from the scene, which pushes the reader to an independent conclusion. We explore that all the Janta-Polczynski texts are inextricably linked by looking into the «middle» of the process: the diversity of what is seen allows the journalist to look for differences and similarities, compare, look at the fundamental components, track changes and distinguish them. Special attention was paid to a low-angle shot in his materials. He describes how Soviet society lives, how factories work, how the system of educating a Soviet person, goes to the movies and exhibitions, communicates with ordinary citizens. Undoubtedly, all this is successfully complemented by the factual detail and uniqueness of the author’s style.
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Chornodon, Myroslava. FEAUTURES OF GENDER IN MODERN MASS MEDIA. Ivan Franko National University of Lviv, February 2021. http://dx.doi.org/10.30970/vjo.2021.49.11064.

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The article clarifies of gender identity stereotypes in modern media. The main gender stereotypes covered in modern mass media are analyzed and refuted. The model of gender relations in the media is reflected mainly in the stereotypical images of men and woman. The features of the use of gender concepts in modern periodicals for women and men were determined. The most frequently used derivatives of these macroconcepts were identified and analyzed in detail. It has been found that publications for women and men are full of various gender concepts that are used in different contexts. Ingeneral, theanalysisofthe concept-maximums and concept-minimum gender and their characteristics is carried out in the context of gender stereotypes that have been forme dand function in the society, system atizing the a ctual presentations. The study of the gender concept is relevant because it reveals new trends and features of modern gender images. Taking into account the special features of gender-labeled periodicals in general and the practical absence of comprehensive scientific studies of the gender concept in particular, there is a need to supplement Ukrainian science with this topic. Gender psychology, which is served by methods of various sciences, primarily sociological, pedagogical, linguistic, psychological, socio-psychological. Let us pay attention to linguistic and psycholinguistic methods in gender studies. Linguistic methods complement intelligence research tasks, associated with speech, word and text. Psycholinguistic methods used in gender psychology (semantic differential, semantic integral, semantic analysis of words and texts), aimed at studying speech messages, specific mechanisms of origin and perception, functions of speech activity in society, studying the relationship between speech messages and gender properties participants in the communication, to analyze the linguistic development in connection with the general development of the individual. Nowhere in gender practice there is the whole arsenal of psychological methods that allow you to explore psychological peculiarities of a person like observation, experiments, questionnaires, interviews, testing, modeling, etc. The methods of psychological self-diagnostics include: the gender aspect of the own socio-psychological portrait, a gender biography as a variant of the biographical method, aimed at the reconstruction of individual social experience. In the process of writing a gender autobiography, a person can understand the characteristics of his gender identity, as well as ways and means of their formation. Socio-psychological methods of studying gender include the study of socially constructed women’s and men’s roles, relationships and identities, sexual characteristics, psychological characteristics, etc. The use of gender indicators and gender approaches as a means of socio-psychological and sociological analysis broadens the subject boundaries of these disciplines and makes them the subject of study within these disciplines. And also, in the article a combination of concrete-historical, structural-typological, system-functional methods is implemented. Descriptive and comparative methods, method of typology, modeling are used. Also used is a method of content analysis for the study of gender content of modern gender-stamped journals. It was he who allowed quantitatively to identify and explore the features of the gender concept in the pages of periodicals for women and men. A combination of historical, structural-typological, system-functional methods is also implemented in the article. Descriptive and comparative methods, method of typology, modeling are used. A method of content analysis for the study of gender content of modern gender-labeled journals is also used. It allowed to identify and explore the features of the gender concept quantitatively in the periodicals for women and men. The conceptual perception and interpretation of the gender concept «woman», which is highlighted in the modern gender-labeled press in Ukraine, requires the elaboration of the polyfunctionality of gender interpretations, the comprehension of the metaphorical perception of this image and its role and purpose in society. A gendered approach to researching the gender content of contemporary periodicals for women and men. Conceptual analysis of contemporary gender-stamped publications within the gender conceptual sphere allows to identify and correlate the meta-gender and gender concepts that appear in society.
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10

Nepal: Support communication to enhance young mothers' reproductive health. Population Council, 2005. http://dx.doi.org/10.31899/rh16.1002.

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From 2000 to 2003, FRONTIERS supported a study by the Center for Research on Environment, Health, and Population Activities to test communication-based models for improving young couples’ access to and use of reproductive health (RH) information and services in the Udaypur district of eastern Nepal. The 14-month intervention, undertaken as part of an RH project implemented by the Nepal Red Cross Society and the Center for Development and Population Activities, sought to improve social norms that leave young women vulnerable to health risks related to early marriage and childbearing and limited access to RH services. The study compared two experimental models with two control groups. The two experimental groups received training, assistance with group interaction, outreach, and educational materials about sexually transmitted infections and condom use. Researchers administered surveys to young married women in both the control and experimental sites before and after the intervention. As noted in this brief, communication-based support for mothers’ groups and newly formed youth communication groups improved RH knowledge and behavior among young married women in Nepal.
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