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Relevant bibliographies by topics / Computer troubleshooting / Dissertations / Theses

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Dissertations / Theses on the topic 'Computer troubleshooting'

Author: Grafiati

Published: 5 June 2025

Last updated: 1 August 2025

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1

Warnquist, Håkan. "Computer-Assisted Troubleshooting for Efficient Off-board Diagnosis." Licentiate thesis, Linköpings universitet, Institutionen för datavetenskap, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-67522.

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This licentiate thesis considers computer-assisted troubleshooting of complex products such as heavy trucks. The troubleshooting task is to find and repair all faulty components in a malfunctioning system. This is done by performing actions to gather more information regarding which faults there can be or to repair components that are suspected to be faulty. The expected cost of the performed actions should be as low as possible. The work described in this thesis contributes to solving the troubleshooting task in such a way that a good trade-off between computation time and solution quality ca

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2

GEORGII, HEMMINGCYON ALEXANDER. "Modeling of Fuel InjectionSystem for Troubleshooting." Thesis, KTH, Skolan för datavetenskap och kommunikation (CSC), 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-137969.

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With the technology progressing further, making heavy duty vehicles more complex, more computerized, it becomes necessary to update the troubleshooting process of such vehicles. From the vehicles´ computers, diagnosis trouble codes can be extracted, informing the mechanic about the health of the vehicle. Using those codes, together with physical observations, as input for a diagnosing software, the software can give educated troubleshooting advice to the mechanic. Such diagnosing software requires a model of the vehicle or one of its system, which mimics the behavior of the real one. If there

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3

Kelley, William Laurence. "TRANSFERABILITY OF COMPUTER SIMULATED TROUBLESHOOTING SKILLS TO THE ACTUAL EQUIPMENT." Diss., The University of Arizona, 1986. http://hdl.handle.net/10150/188151.

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This study looks into the ability of computer systems, using both video disc images and overlay graphics, to replicate the Army's new M1 tank, so that soldiers using a light pen and simulated test equipment can effectively troubleshoot the tank, using only the technical manual and video terminal display. The computer trained students were then compared with an untrained control group to see if the simulated "hands-on" skills could be effectively transferred to the actual M1 tank during a real troubleshooting exercise. Students' attitudes were also sampled to provide an affective evaluation of

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Säby, Petter, and Håkan Warnquist. "Conditional Planning for Troubleshooting and Repair in a Partially Observable Environment." Thesis, Linköping University, Department of Computer and Information Science, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-11516.

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<p>Vehicles of today contain many advanced and complex systems, systems that make it hard for the mechanics working with them to keep an overview. In addition, new systems are introduced at an increasingly higher pace, which makes it hard or impossible for the mechanics to keep a both broad and deep competence. Consequently, to maintain a fast and efficient repair process, there is a need for computer-aided diagnosis.</p><p>In this thesis we develop a method for choosing the best "next action" in a repair process, using observations and a probability model. We describe the state of the system

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Brennan, Catherine M. (Catherine Marie). "Representing troubleshooting information for a high-volume production line." Thesis, Massachusetts Institute of Technology, 1994. http://hdl.handle.net/1721.1/35384.

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Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1994, and Thesis (M.S.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 1994.<br>Includes bibliographical references (p. 75).<br>by Catherine M. Brennan.<br>M.S.

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6

Wang, Chengwei. "Monitoring and analysis system for performance troubleshooting in data centers." Diss., Georgia Institute of Technology, 2013. http://hdl.handle.net/1853/50411.

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It was not long ago. On Christmas Eve 2012, a war of troubleshooting began in Amazon data centers. It started at 12:24 PM, with an mistaken deletion of the state data of Amazon Elastic Load Balancing Service (ELB for short), which was not realized at that time. The mistake first led to a local issue that a small number of ELB service APIs were affected. In about six minutes, it evolved into a critical one that EC2 customers were significantly affected. One example was that Netflix, which was using hundreds of Amazon ELB services, was experiencing an extensive streaming service outage when many

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7

Lorentzon, Lukas. "Investigation of a troubleshooting procedure : By assessing fault tracing algorithms." Thesis, Linköpings universitet, Fordonssystem, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-110656.

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The thesis delves into the area of troubleshooting procedures, an interesting areafor industry. Many products in industry tend to be complex, which in turn makestroubleshooting procedures trickier. A fast and efficient repair process is oftendesired, since customers want the product to be repaired as fast as possible. The purpose of a troubleshooting procedure is to find a fault in a broken product,and to choose proper repair actions in a workshop. Such a procedure can besimplified by diagnosis tools, for example software programs that make faultconclusions based on fault codes. These tools ca

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8

Sköld, Martin. "Using NLP Techniques for Log Analysis to Recommend Activities For Troubleshooting Processes." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-289408.

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Continuous Integration is the practice of building and testing software every time a code change is merged into its entire codebase. At the merge, the source code is compiled, dependencies are resolved, and test cases are executed. Detecting a fault at an early stage implies that fewer resources need to be spent to find the fault since fewer merges need to be checked for errors. In this work, we analyze a dataset that comes from a Ericsson Continuous Integration flow that executes test cases daily. We create models to efficiently classify log events of interest in logs from failing test cases.

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9

Shroff, Rahul. "A versatile internet-accessible electronics workbench with DC domain experimentation and troubleshooting capabilities." Thesis, Massachusetts Institute of Technology, 2009. http://hdl.handle.net/1721.1/53138.

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Thesis (M. Eng.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 2009.<br>Includes bibliographical references (leaf 83).<br>iLabs are online laboratories that give students access to various experimental setups enabling them to conduct experiments based on real equipment via the Internet, remotely from any part of the world. The MIT iLab Project is dedicated to the proposition that iLabs can enrich science and engineering education by greatly expanding the range of experiments that students are exposed to. Using iLabs students complement their theo

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10

Eliasson, Nina. "Finding the problem : Improvements to increase efficiency and usability when troubleshooting." Thesis, Linköpings universitet, Institutionen för datavetenskap, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-167371.

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In a time where competition for software services is big and the time to market crucial, speed and productivity is the key to competing with other organizations. One of the competitors is Spotify, who provide an audio streaming platform to 286 million monthly active users around the world. Due to the number of users, a disturbance in the service has a great impact. In order to avoid disturbances, the back-end developers have to locate and solve the issue fast. To be able to identify user problems and frustrations with a troubleshooting tool, fifteen interviews and five observations were conduc

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11

Lampi, Evans. "The Effectiveness of Using Virtual Laboratories to Teach Computer Networking Skills in Zambia." Diss., Virginia Tech, 2013. http://hdl.handle.net/10919/22013.

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The effectiveness of using virtual labs to train students in computer networking skills, when real equipment is limited or unavailable, is uncertain. The purpose of this study was to determine the effectiveness of using virtual labs to train students in the acquisition of computer network configuration and troubleshooting skills. The study was conducted in the developing country of Zambia, where there is an acute shortage of network lab equipment. Effectiveness was determined by the transfer of skills learned in a virtual lab to a real lab. A two stage true experimental design, that compared t

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12

Marzo, i. Grimalt Núria. "Natural Language Processing Model for Log Analysis to Retrieve Solutions For Troubleshooting Processes." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-300042.

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In the telecommunications industry, one of the most time-consuming tasks is troubleshooting and the resolution of Trouble Report (TR) tickets. This task involves the understanding of textual data which can be challenging due to its domain- and company-specific features. The text contains many abbreviations, typos, tables as well as numerical information. This work tries to solve the issue of retrieving solutions for new troubleshooting reports in an automated way by using a Natural Language Processing (NLP) model, in particular Bidirectional Encoder Representations from Transformers (BERT)- ba

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Rajabiyazdi, Fahimeh. "Design Concepts Towards Creating a Troubleshooting Knowledge Management SystemDesignkoncept för att skapa problemlösande system för kunskapsförvaltning." Thesis, KTH, Skolan för datavetenskap och kommunikation (CSC), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-194088.

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Despite the influential impact of knowledge transfer in success of industrial domains, organizations still struggle to manage and maintain their experts’ knowledge and expertise. In this work, I target remote support engineers, and propose a model that supports them in capturing, visualizing, validating and sharing their knowledge in a way that is easily replicable in the future as well providing the means to access the right expert with the required expertise in case of shortage on documented knowledge. Based on field studies conducted, I identified remote support engineers’ needs for exchang

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Bärwald, Anton, and Jimmie Aleksic. "Felsökning av EtherNet/IP med cross-platform applikation." Thesis, Högskolan i Halmstad, Akademin för informationsteknologi, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-31244.

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In the industry there is a need for a more efficient way to troubleshoot machines that uses the protocol EtherNet/IP. The current methods is time consuming and complex. This project gather data from a simulated network and analyze the data. The result of the analyze is presented on a cellphone application with a description and a possible solution. The application is a cross-platform application developed with Cordova. The simulated network is created on a Raspberry Pi 2. The analyze is done on another Raspberry Pi 2 running the software Node-RED. Communication between the simulated network Ra

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15

Skagerlind, Mikael. "Developing a methodology model and writing a documentation template for network analysis." Thesis, Mälardalens högskola, Akademin för innovation, design och teknik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-32393.

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This report focuses on finding best practices and a better methodology when performing computer network analysis and troubleshooting. When network analysis is performed, computer network data packets are captured using data capturing software. The data packets can then be analysed through a user interface to reveal potential faults in the network. Network troubleshooting is focusing more on methodology when finding a fault in a network. The thesis work was performed at Cygate where they have recently identified needs for an updated network analysis methodology and a documentation template when

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16

Poole, Erika Shehan. "Supporting advice sharing for technical problems in residential settings." Diss., Georgia Institute of Technology, 2010. http://hdl.handle.net/1853/37084.

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Visions of future computing in residential settings often come with assumptions of seamless, well-functioning, properly configured devices and network connectivity. In the near term, however, processes of setup, maintenance, and troubleshooting are fraught with difficulties; householders regularly report these tasks as confusing, frustrating, and unpleasant. I conducted a series of empirical studies examining both the sources of digital complexity in residential settings well as how people cope with these complexities. Grounded in this fieldwork, I designed a technology probe called Tech Cli

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17

Qiu, Tongqing. "Understanding a large-scale IPTV network via system logs." Diss., Georgia Institute of Technology, 2011. http://hdl.handle.net/1853/41228.

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Recently, there has been a global trend among the telecommunication industry on the rapid deployment of IPTV (Internet Protocol Television) infrastructure and services. While the industry rushes into the IPTV era, the comprehensive understanding of the status and dynamics of IPTV network lags behind. Filling this gap requires in-depth analysis of large amounts of measurement data across the IPTV network. One type of the data of particular interest is device or system log, which has not been systematically studied before. In this dissertation, we will explore the possibility of utilizing system

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18

Pastorio, Dioni Paulo. "ATIVIDADES DIDÁTICAS INOVADORAS DE MECÂNICA DE PARTÍCULAS COM DESENVOLVIMENTO DE COMPETÊNCIAS EM UM AMBIENTE DE COMPUTAÇÃO NUMÉRICA." Universidade Federal de Santa Maria, 2014. http://repositorio.ufsm.br/handle/1/6681.

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Fundação de Amparo a Pesquisa no Estado do Rio Grande do Sul<br>This study aimed to investigate how innovative problem-solving learning activities (AD), based on computer simulations, contribute to the development of conceptual, procedural and attitudinal contents. Yet these AD, aimed to develop associated with numerical computing environment (ACN) skills. For this reason, we work with the development, implementation and evaluation of structured from the problem-solving strategy AD. This motion has occurred along class of freshmen undergraduate course in Meteorology, Federal University of Sant

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19

Sestorp, Isak. "Requirements Elicitation for the User Experience in Troubleshooting and Debugging of Microservice Networks : A Study of how Visualization of Call Paths can be Utilized in a Software Tool." Thesis, Linköpings universitet, Institutionen för datavetenskap, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-170303.

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20

Canahuire, Cabello Frank Alexis 1988. "Contribuições à detecção de falhas mecânicas sobre placas de circuito impresso usando processamento de imagens e o algoritmo SIFT." [s.n.], 2013. http://repositorio.unicamp.br/jspui/handle/REPOSIP/260051.

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Orientador: Yuzo Iano<br>Dissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Engenharia Elétrica e de Computação<br>Made available in DSpace on 2018-08-22T04:02:03Z (GMT). No. of bitstreams: 1 CanahuireCabello_FrankAlexis_M.pdf: 3500312 bytes, checksum: b7dd89de471972ad2d550cd52847e9f5 (MD5) Previous issue date: 2013<br>Resumo: A área que trata de detectar falhas mecânicas em circuito impresso é, atualmente, de grande importância. Isso se deve ao fato de que cada dia as empresas procuram de novas maquinas mais eficientes e rápidas para detectar falhas em placas. Existem

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21

Rajabiyazdi, Fahimeh. "Design Concepts TowardsCreating a TroubleshootingKnowledge Management System." Thesis, KTH, Skolan för datavetenskap och kommunikation (CSC), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-195583.

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Despite the influential impact of knowledge transfer insuccess of industrial domains, organizations still struggle tomanage and maintain their experts’ knowledge andexpertise. In this work, I target remote support engineers,and propose a model that supports them in capturing,visualizing, validating and sharing their knowledge in away that is easily replicable in the future as well providingthe means to access the right expert with the requiredexpertise in case of shortage on documented knowledge.Based on field studies conducted, I identified remotesupport engineers’ needs for exchanging their

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22

Pettersson, Jack, and Frida Jansson. "Problem med trådlösa nätverk." Thesis, Mittuniversitetet, Avdelningen för informations- och kommunikationssystem, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-22306.

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Målet med detta arbete har varit att besvara frågan; ”Varför uppstår det så mycket problem med trådlösa nätverk?”. Detta har gjorts genom att studera relevant litteratur för att sedan kunna utföra två egna studier: en enkätundersökning och tre experiment. Teorin har framförallt hämtats ur kurser och material från Cisco. Undersökningen har hjälpt till att fastställa den generella datoranvändarens kunskaper om trådlösa nätverk. Respondenternas kunskapsnivå visade bland annat på skillnader i hur de använde sin utrustning; de med lägre kunskap om nätverk gick sällan eller aldrig in i sin routers w

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23

Яструбецький, І. О., та I. O. Yastrubetskyi. "Діагностування комп’ютерної мережі на основі її структурно-функціональної моделі". Thesis, Тернопільський національний технічний університет імені Івана Пулюя, 2015. http://elartu.tntu.edu.ua/handle/lib/20798.

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Дипломну роботу магістра присвячено розробці моделі та алгоритмів пошуку несправностей комп’ютерної мережі, що забезпечать зниження трудомісткості та скорочення часових витрат в процесі діагностування. Об’єктом дослідження є процеси діагностування комп’ютерних мереж. В дипломній роботі магістра було розглянуто основні підходи до подання комп’ютерної мережі як об’єкта діагностування, переваги структурно-функціонального методу перед традиційними методами вирішення. Розглянуто та удосконалено методи пошуку явних та прихованих мережевих несправностей, це дало можливість підвищити ефективність п

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24

Hawkins, Steve. "An internship in technical and scientific communication with Dell Inc." Oxford, Ohio : Miami University, 2003. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=miami1070562313.

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25

Panero, Jan C. "Troubleshooting by computer advisors: A descriptive field study." Thesis, 1997. http://hdl.handle.net/1911/17118.

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Telephone conversations between software technical support advisors and their clients were recorded and analyzed. The roles the advisors took in the conversations influenced how much control each conversant had and the kind of contributions they made. When the advisors took the role of solving a problem, they had more control and asked more questions than in other roles. The conversations where the advisors acted as problem solvers were analyzed qualitatively in light of the problem-solving theories such as information processing theory, Gestalt theory, and schema/frame theory. Most technical

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26

Wu, Yen-Kang, and 吳彥慷. "Developing A Knowledge-Intensive FAQ System For Computer Troubleshooting." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/92778222701349473086.

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碩士<br>中原大學<br>資訊管理研究所<br>99<br>With information technology progress, computers exist with different type in the world. By the Internet, computers can bring more convenience in our daily life. With computers’ problems arising, people will do lots of things by computers. So, solving the problems are the first important things. In this study, we develop a FAQ system to solve it with different knowledge, including computer construction, testing methods and troubleshooting. We use knowledge-oriented approach to define the require information for FAQ system. By using knowledge, we establish knowledg

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27

Yang, Liang-Kai, and 楊量凱. "A Study of Implementing Problem-Based Learning in Computer Troubleshooting Instruction." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/31148338882142569793.

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碩士<br>國立臺灣師範大學<br>工業教育學系<br>93<br>In order to apply Problem Based Learning to enhance Industrial Education quality, this study selected “computer troubleshooting” as experimental instruction course to test its effectiveness. Twenty sophomore students in Industrial Education Department of NTNU were selected to participate in this study. The effectiveness was evaluated through student homework, problem-based learning checking table, portfolio of studying and satisfaction survey. Further, six participants were selected for an in-depth interview. The following conclusions were drawn through statis

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