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1

Boznos, D. "The use of computerised maintenance management systems to support team-based maintenance." Thesis, Cranfield University, 1998. http://dspace.lib.cranfield.ac.uk/handle/1826/11133.

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With increasing competitive pressures in a global economy, manufacturing organisations are constantly looking for new methods to maximise efficiency and effectiveness, and hence profitability. Philosophies like Total Productive Maintenance (TPM), and Reliability-Centred Maintenance (RCM) have been employed to help companies achieve this aim, by focusing on the maintenance function and activities. As a result, in many such organisations, the manufacturing and production environments have changed dramatically. The modern maintenance model now revolves around empowered teams. This maintenance environment is also characterised by fewer engineers or craftspeople being required to be more productive. ln addition, more data, information, and knowledge are essential for attaining full technical and operational understanding of the plant, equipment and processes. Information technology is being called upon to assist in achieving a broad range of objectives in contemporary maintenance management. Computerised maintenance management systems (CMMS) in particular, are nowadays expected to facilitate teamwork, and support maintenance programmes based on the contemporary philosophies of TPM and RCM. This thesis investigates the design, as well as the use and application of CMMS in manufacturing industry. The main outcome provides the principal aspects and necessary features of CMMS that can successfully facilitate teamwork, and support TPM or RCM programmes across the whole manufacturing sector. The research was actually based on an extensive literature survey from a plethora of available information sources, as well as a manufacturing industry survey based on postal questionnaires and actual visits to manufacturing plants.
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2

Boznos, Dimitrios. "The use of computerised maintenance management systems to support team-based maintenance." Thesis, Cranfield University, 1998. http://dspace.lib.cranfield.ac.uk/handle/1826/11133.

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With increasing competitive pressures in a global economy, manufacturing organisations are constantly looking for new methods to maximise efficiency and effectiveness, and hence profitability. Philosophies like Total Productive Maintenance (TPM), and Reliability-Centred Maintenance (RCM) have been employed to help companies achieve this aim, by focusing on the maintenance function and activities. As a result, in many such organisations, the manufacturing and production environments have changed dramatically. The modern maintenance model now revolves around empowered teams. This maintenance environment is also characterised by fewer engineers or craftspeople being required to be more productive. ln addition, more data, information, and knowledge are essential for attaining full technical and operational understanding of the plant, equipment and processes. Information technology is being called upon to assist in achieving a broad range of objectives in contemporary maintenance management. Computerised maintenance management systems (CMMS) in particular, are nowadays expected to facilitate teamwork, and support maintenance programmes based on the contemporary philosophies of TPM and RCM. This thesis investigates the design, as well as the use and application of CMMS in manufacturing industry. The main outcome provides the principal aspects and necessary features of CMMS that can successfully facilitate teamwork, and support TPM or RCM programmes across the whole manufacturing sector. The research was actually based on an extensive literature survey from a plethora of available information sources, as well as a manufacturing industry survey based on postal questionnaires and actual visits to manufacturing plants.
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3

Vaillancourt, Peter-John Carleton University Dissertation Management Studies. "An investigation of benefits associated with computerized preventive maintenance systems." Ottawa, 1992.

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4

Kans, Mirka. "On the utilisation of information technology for the management of profitable maintenance." Doctoral thesis, Växjö : Växjö University Press, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-2016.

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5

Ruud, Niklas. "Computerized maintenance management system." Thesis, Linköping University, Machine Design, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-51343.

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In this thesis have an implementation of a maintenance program called Computerized Maintenance Management System that has been developed together with the personal from SKF. The work has been conducted for 10 weeks at Sapa Thermal Heat Transfer (Shanghai) Ltd on the maintenance department. Sapa manufacture, sell and deliver to the automobile market. The goal has been to understand and learn how to use the new computer system CMMS. It shall help Sapa to save on doing unnecessary maintenance and make it easier to order spare part, scheduled maintenance and to see the problems and the solution the problems in the CMMS database. My report is limited to parts of the CMMS. The edge guides critical points that are the position transducer and the vertical roller bearing. I describe the failures that can occur and recommend some solutions to the problems. With the creation of different concepts, explanations are given to guide you to the right solution. I give a short introduction to the current maintenance in Sapa and how to update the database through the creating of a user manual directed to Sapa. Interviews have been conducted at Sapa maintenance department with SKF and API Pro personal. The biggest helping tool has been from the CMMS there I have been able to read about current problems with the edge guide. Fact has also been taken from the Internet and material provided by Sapa The report shows a few recommendations and helping tools for how to continue the update in the CMMS for the new hot mill. Optimize the maintenance to the smallest component with the goal of saving money and production time. The reason is that CMMS shall contribute to manage the maintenance so much that the machine should have availability above 90 percent.

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6

Rotty, Daniel. "Training investigation for a computerized maintenance management system implementation." Online version, 2008. http://www.uwstout.edu/lib/thesis/2008/2008rottyd.pdf.

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7

Cox, Charles. "Coordination-based design for tailorable business software, a computerized maintenance management system example." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp03/MQ38740.pdf.

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8

Nocella, Ilaria. "Computerized Maintenance Management System: the AHP Method applied to the selection of a CMMS vendor." Master's thesis, Alma Mater Studiorum - Università di Bologna, 2017.

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Il presente elaborato nasce dalla necessità di sviluppare una metodologia per la selezione e la scelta del Computerized Maintenance Management System (CMMS) che meglio si adatta alle necessità aziendali. Le innumerevoli funzionalità di un CMMS possono fornire una rilevante serie di benefici, a partire dall’aumento della sicurezza e della produttività del lavoro, passando per un netto miglioramento nella qualità dei processi e dei manufatti, fino ad arrivare ad una cospicua crescita del ritorno economico. L’impresa può godere a pieno di tali vantaggi solo se in grado di determinare chiaramente le proprie esigenze, quindi identificare, acquisire ed implementare il software CMMS più adeguato a sodisfarle. Per supportare l’azienda nel raggiungimento di tale decisione si è scelto di applicare l’Analytic Hierarchy Process (AHP), tecnica di supporto alle decisioni multicriterio utile ad affrontare problemi complessi che prevedono il confronto di diverse alternative attraverso molteplici criteri. Grazie all’utilizzo del software Expert Choice è stato possibile impiegare il metodo AHP per selezionare un CMMS tra quattro opzioni disponibili, quindi attraverso una doppia applicazione del modello, effettuata con variazioni nel numero di alternative e criteri considerati, si è giunti ad una soluzione finale. In conclusione dell’intera analisi, l’elaborato fornisce alcuni suggerimenti specifici riguardanti l’applicazione della tecnica AHP e propone delle riflessioni sulla conformità del risultato ottenuto e sull’essenzialità dell’intervento umano nella valutazione dello stesso.
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9

Illuminati, Michele. "L'introduzione di un computerized maintenance management system in un'azienda di produzione: il caso di Crown Aerosols Italia." Master's thesis, Alma Mater Studiorum - Università di Bologna, 2010. http://amslaurea.unibo.it/1024/.

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10

Hill, Hester Elizabeth Johanna. "Modelling extensive beef cattle production systems for computerised decision support in South Africa." Diss., Pretoria : [s.n.], 2008. http://upetd.up.ac.za/thesis/available/etd-02102009-114500.

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11

Al-Alawi, Adel Ismail. "Guidelines for the successful development of computerised management information systems in non-profit organisations." Thesis, University of Leeds, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.305483.

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12

Besnard, Francois. "On Optimal Maintenance Management for Wind Power Systems." Licentiate thesis, KTH, Electromagnetic Engineering, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-11793.

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Sound maintenance strategies and planning are of crucial importance for wind power systems, and especially for offshore locations. In the last decades, an increased awareness of the impact of human living on the environment has emerged in the world. The importance of developing renewable energy is today highly recognized and energy policies have been adopted towards this development. Wind energy has been the strongest growing renewable source of energy this last decade. Wind power is now developing offshore where sites are available and benefits from strong and steady wind. However, the initial investments are larger than onshore, and operation and maintenance costs may be substantially higher due to transportation costs for maintenance and accessibility constrained by the weather.

Operational costs can be significantly reduced by optimizing decisions for maintenance strategies and maintenance planning. This is especially important for offshore wind power systems to reduce the high economic risks related to the uncertainties on the accessibility and reliability of wind turbines.

This thesis proposes decision models for cost efficient maintenance planning and maintenance strategies for wind power systems. One model is proposed on the maintenance planning of service maintenance activities. Two models investigate the benefits of condition based maintenance strategies for the drive train and for the blades of wind turbines, respectively. Moreover, a model is proposed to optimize the inspection interval for the blade. Maintenance strategies for small components are also presented with simple models for component redundancy and age replacement.

The models are tested in case studies and sensitivity analyses are performed for parameters of interests. The results show that maintenance costs can be significantly reduced through optimizing the maintenance strategies and the maintenance planning.

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13

Feng, Haitang. "Data management in forecasting systems : optimization and maintenance." Phd thesis, Université Claude Bernard - Lyon I, 2012. http://tel.archives-ouvertes.fr/tel-00997235.

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Forecasting systems are usually based on data warehouses for data strorage, and OLAP tools for historical and predictive data visualization. Aggregated predictive data could be modified. Hence, the research issue can be described as the propagation of an aggregate-based modification in hirarchies and dimensions in a data warehouse enironment. Ther exists a great number of research works on related view maintenance problems. However, to our knowledge, the impact of interactive aggregate modifications on raw data was not investigated. This CIFRE thesis is supported by ANRT and the company Anticipeo. The application of Anticipeo is a sales forecasting system that predicts future sales in order to draw appropriate business strategy in advance. By the beginning of the thesis, the customers of Anticipeo were satisfied the precision of the prediction results, but not with the response time. The work of this thesis can be generalized into two parts. The first part consists in au audit on the existing application. We proposed a methodology relying on different technical solutions. It concerns the propagation of an aggregate-based modification in a data warehouse. the second part of our work consists in the proposition of a newx allgorithms (PAM - Propagation of Aggregated-baseed Modification) with an extended version (PAM II) to efficiently propagate in aggregate-based modification. The algorithms identify and update the exact sets of source data anf other aggregated impacted by the aggregated modification. The optimized PAM II version archieves better performance compared to PAM when the use of additional semantics (e.g. dependencies) is possible. The experiments on real data of Anticipeo proved that the PAM algorithm and its extension bring better perfiormance when a backward propagation.
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14

Jones, Bryan James. "A risk-based maintenance methodology of industrial systems." Thesis, Liverpool John Moores University, 2009. http://researchonline.ljmu.ac.uk/5904/.

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Maintenance is an essential task that must be carried out in an efficient and effective manner in order to sustain and prolong the physical assets of a company. Maintenance may be defined as any action which has the objective of retaining or restoring an item to a state in which it can perform its required function. Maintenance is therefore a valuable part of most industries today, helping improve productivity and output whilst reducing the costs associated with downtime in addition to eliminating failure of equipment. The goal of maintenance, like all other functions of any manufacturing company, must be a cost effective activity. Consequently, it becomes essential for a company to develop a cost effective maintenance strategy that will achieve this goal. Delay-time analysis is a maintenance modelling technique which can achieve such goals in a manufacturing environment. Delay-time analysis, through the input of certain parameters, is capable of establishing an optimum inspection interval from both a downtime standpoint as well as a cost standpoint. The delay-time analysis concept has been further developed in this thesis in order to establish an environmental model. Alongside the downtime model and cost model, the environmental model gives a measure of the consequence of failure in terms of cost to both a company and to the environment. This environmental model has been applied to a company producing a product which is potentially harmful to both humans and the environment. The use of delay-time analysis to establish a downtime model and cost model relies predominantly on objective historical data which, given the correct types of data, makes model development a powerful and accurate tool. The environmental model, however, relies heavily on subjective data and expert judgement in order to establish the required parameters. In order to overcome the inevitable inaccuracies present in subjective expert judgement, due mainly to individual perception, the environmental model has been further enhanced using fuzzy set modelling. The use of delay-time analysis to develop a model involves establishing several important parameters, one such parameter being that of failure rate (λ). This parameter forms an integral part of a delay-time analysis study but is established in a simplistic manner (i. e. number of failures/time). This parameter is established using historical information calculated using statistical averages. Understanding and identifying the influencing factors responsible for failure will serve to improve the understanding and increase accuracy of failure rate. This thesis examines and develops this parameter with the use of Bayesian network modelling. Bayesian network modelling allows differing influences responsible for failure to be considered in an exact and precise manner. The findings of this research is that a methodology has been successfully developed, using delay-time analysis modelling, in order to aid decision making in a manufacturing environment. Further improvement of the delay-time analysis model was brought about with the use of fuzzy set modelling and Bayesian network modelling. The integration of both the fuzzy set model and Bayesian network model into the delay-time model has been conducted. A direct comparison has being drawn between the original delay-time model and the enhanced delay-time model in order to highlight the improvements of the integrated model.
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15

Hilber, Patrik. "Maintenance optimization for power distribution systems." Doctoral thesis, Stockholm : Electrical Engineering, Elektrotekniska system, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-4686.

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16

Nannetti, Federica. "Expert Systems in Maintenance Diagnostic." Master's thesis, Alma Mater Studiorum - Università di Bologna, 2017.

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Lo scopo di questo lavoro è introdurre il lettore all’utilizzo dei sistemi esperti nell’ambito manutentivo, specialmente riguardo alla diagnostica. La struttura della dissertazione è articolata in tre parti principali. La prima consiste in una panoramica sulla manutenzione e sui metodi più comuni che ne fanno parte, focalizzandosi specialmente su quelli che sono più attinenti ai sistemi esperti. Nella seconda parte il lettore può trovare le tipologie, le caratteristiche rilevanti e la storia dei sistemi esperti. L’ultima parte della tesi è dedicata allo sviluppo del caso di studio, introdotto da una descrizione del software utilizzato per la sua progettazione (VisiRule). A conclusione del lavoro sono presentate delle considerazioni sugli aspetti positivi dell’utilizzo di sistemi esperti nell’ambito della diagnostica manutentiva.
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17

Nilsson, Julia. "Maintenance management of wind power systems : Cost effect analysis of condition monitoring systems." Thesis, KTH, School of Electrical Engineering (EES), 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-4124.

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The wind power industry has experienced a large growth the past years. The growth mainly focus on a growing market, better economical conditions for wind power because of political decisions and the development of large wind turbines and offshore farms. A goal is to increase reliability for turbines. The topic is even more important for offshore farms where service is difficult and expensive.

The answer for the wind power industry, for better maintenance management and increased reliability, could be Condition Monitoring Systems (CMS). Such systems are commonly used in other industries. They continuously monitor the performance of the wind turbine parts e.g. generator, gearbox and transformer, and help determine the best time for a specific maintenance work. How these systems could support the wind power user is investigated in this report.

The further step could be to implement CMS as a part of Reliability Centered Maintenance (RCM).RCM is a structured approach that focus on reliability aspects when determining maintenance plans, that is to find a balance between preventive- and corrective maintenance. Preventive maintenance is maintenance carried out before failures occur and corrective maintenance is maintenance carried out after failures occur.

Condition Monitoring can consist of e.g. vibration analysis and oil analysis. In these two different analyses there are several methods that can be used. The components that are of interest of condition monitoring are the gearbox, generator and the main shaft. The component of most interest, and that it has been shown is a critical component due to its impact on system availability, is the gearbox.

Life Cycle Cost (LCC) analyses have been made to calculate if it is profitable to implement CMS. The total cost, LCC including additional costs for implementing CMS, is compared for different alternative maintenance strategies. For a single turbine onshore versus an average turbine offshore in three strategies, and for a farm offshore where maintenance is planned using CMS in three strategies. The LCC without costs for CMS is called the basic case.

The first three strategies studied for the separate turbine onshore gave the following results when a CMS cost is added to the basic case; to compensate for the additional cost the preventive maintenance has to be decreased by 23 %. To compensate for the additional cost the preventive and corrective maintenance together have to be decreased by 3,5 %. The same results for the farm offshore, where an average turbine was observed, were 4,5 % and 2,5 % respectively. Decreased corrective maintenance is needed to motivate CMS, at least for the turbine onshore.

The following three strategies studied for the farm offshore gave the following results: a change from corrective maintenance to preventive maintenance with 47 % would be enough to make CMS profitable. The availability would not have to be increased with more than 0,43 % to get a reduction in cost for production loss that would cover the cost for CMS.

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18

Goold, Jennifer L. "A systems approach for acquiring an automated maintenance management system." Master's thesis, This resource online, 1990. http://scholar.lib.vt.edu/theses/available/etd-12162009-020022/.

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19

Jacoby, Chad (Chad Lawrence). "A systems approach to U.S. Coast Guard cutter maintenance." Thesis, Massachusetts Institute of Technology, 2015. http://hdl.handle.net/1721.1/106236.

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Thesis: S.M. in Engineering and Management, Massachusetts Institute of Technology, School of Engineering, System Design and Management Program, Engineering and Management Program, 2015.
Cataloged from PDF version of thesis.
Includes bibliographical references (page 69).
The United States Coast Guard (USCG) has entered a unique period in its history marked by the aging of its legacy cutter fleet, the construction and integration of replacement cutters, tight fiscal constraints and the recent modernization of its logistics support organization. The achievement of maritime missions is dependent on the proper allocation of agency resources across the operation, maintenance and repair of Coast Guard cutters. Interdependencies caused by the shared resources of time, funding and inventory parts create complex interactions between the components that make up the Coast Guard's cutter operations and maintenance system. This thesis uses System Dynamics modeling and simulation techniques to analyze the Coast Guard's cutter operations and maintenance system to identify system constraints, evaluate policy and resource alternatives, and recommend policy changes to improve the operational availability of the fleet. The application of System Dynamics modeling and simulation tools identify several high leverage variables in the operations and maintenance system structure. Small changes to these variables capitalize on the reinforcing feedback mechanisms already present in the system structure to produce significant improvements in the operational availability of the fleet. Maintenance and repair part inventory levels and operational policies governing cutter standby status are identified as key drivers of system performance, and specific recommendations are provided to increase operational patrol hours by up to 15% and decrease cutter casualty hours by up to 25%. Other recommendations include the revision of command performance metrics to drive behaviors that influence these high leverage variables, application of System Dynamics principles to new cutter sustainment strategies, and expansion of the use of real-time operations and engineering data in engineering and scheduling policy decisions.
by Chad Jacoby.
S.M. in Engineering and Management
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20

Lankshear, Gloria. "A study of the barriers to the implementation of computerised information systems in the National Health Service." Thesis, University of Plymouth, 1997. http://hdl.handle.net/10026.1/413.

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In order for computerised information systems (CIS) to be utilised to their full potential they must first be successfully implemented. The acquisition and implementation process continues to be an area which is reported by the media to present problems for both public and private sector organisations (Keen, 1994; Collins, 1996). The process was originally considered to be a technical process only, but more recently there has been acknowledgement that there are human implications. The process of acquisition and implementation of CIS in the NHS has, therefore, been studied in order to identify the barriers which might be present. The research commenced by conducting a comprehensive literature search which showed some of the barriers found by previous researchers. A number of theories were examined which it was thought would be helpful in approaching the subject. A change model was then identified (MIT9Os, Scott Morton, 1991) which was used to structure the study and as an aid to analysis. The model would be examined for its utility as a change model in the NHS setting. The research used both quantitative and qualitative methods of data collection. A macro view of the process was initially sought because this approach is seldom taken (Kwon & Zmud, 1987). The major part of the research consisted of 4 case studies and 2 survey questionnaires. One survey questionnaire was sent to IT/IS directors and managers about the process. It was sent to eight NHS Regions (359 questionnaires) and a response rate of 51.5% was attained. An additional questionnaire was sent out to human resource directors in the NHS. This was sent to 400 directors and the response rate was 48%. The study identified a number of barriers to implementation in different elements of the organisation, one of the most important barriers being related to politics/power. It was found that the reasons for acquiring new systems are not always articulated, and if these are not in the interests of powerful stakeholder groups, then implementation may be more difficult. Labour process theory was helpful in examining this aspect (Dent, 1996). Results show that existing models are inappropriate for the majority of CIS implementations. The MIT9Os Model (Scott Morton, 1991) was adapted, adding the element of politics/power, together with money and time as major constraining factors. The element of strategy was given a more prominent position, to indicate a pivotal role and it is argued that the model should not be an equilibrium model because of the constant change necessaiy in the modern business environment. The previous model was expanded to show some of the important issues and questions which need to be addressed by those approaching implementation. However, the research showed that the complexity of the process precluded any simple prescriptive answers to implementation problems being given. Models are little used by practitioners, but if they are used they need to carry a warning note that they are only an aid to preliminary thought, and much other background reading and analysis of the particular situation needs to accompany them.
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21

Abu-Musa, Ahmad Abdel-Salam. "Evaluating the security of computerised accounting information systems : an empirical study on the Egyptian banking industry." Thesis, University of Aberdeen, 2001. http://digitool.abdn.ac.uk:80/webclient/DeliveryManager?pid=153275.

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22

Zhang, Yu. "Implementation of Reliability Centered Asset Management method on Power Systems." Thesis, KTH, Skolan för elektro- och systemteknik (EES), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-201717.

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Asset management is getting increasingly important in nearly all fields, especially inthe electric power engineering. It is mainly due to the following two reasons. First isthe high investment cost include the design cost, construction cost, equipment costand the high maintenance cost. Another reason is that there is always a high penaltyfee for the system operator if an interruption happened in the system. Besides, due tothe deregulation of electricity market in these years, the electricity utilities are payingmore attentions to the investment and maintenance cost. And one of their main goalsis to maximize the maintenance performance. So the challenge for the systems is toprovide high-reliability power to the customs and meanwhile be cost-effective for thesuppliers. Reliability Centered Asset Management (RCAM) is one of the bestmethods to solve this problem.The basic RCAM method is introduced first in this thesis. The model includes themaintenance strategy definition, the maintenance cost calculation and an optimizationmodel. Based on the basic model some improvements are added and a new model isproposed. The improvements include the new improvement maintenance strategy,increasing failure rate and a new objective function. The new model is also able toprovide a time-based maintenance plan.The simulation is done to a Swedish distribution system-Birka system by GAMS. Theresults and a sensitivity analysis is presented. A maintenance strategy for 58components and in 120 months is finally found. The impact on the changing failurerate is also shown for the whole peroid.
Kapitalförvaltning har inom alla områdem blivit allt viktigare, speciellt inomelkraftsteknik. Det beror i huvudsak av två orsaker. Den första är storinvesteringskostnad, vilket inkluderar design, konstruktion, utrustning och underhåll.Den andra är den höga straffavgiften för system operatören vid elavbrott. Dessutom,på grund av den nyligen avreglerade elmarknaden, så fäster elföretagen meruppmärksamhet på investerings och underhållskostnader. En av deras huvudmål är attmaximera underhållsprestandan. Så utmaningen för operatörerna är att levereratillförlitlig elkraft till kunder, samtidigt vara kostnadseffektiva mot leveratörer.Reliability Centered Asset Management (RCAM) är bland de bästa metoderna för attlösa detta problem. En enklare RCAM metod är introducerad först i denna rapport.Modellen inkluderar en underhållsstrategi-definition, underhållskostnad-kalkyl och enIIoptimiserings modell. Grundad på denna enklare modell, andra förbättringar ärtillagda och en ny modell är föreslagen. Förbättringarna inrymmer en nyunderhållsstrategi, ökad felfrekvens och en ny målfunktion. Den nya modellentillhandahåller också en tidsbaserad underhållsplan.
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23

Zobel, Thomas. "Environmental management systems : policy implementation and environmental effects." Doctoral thesis, Luleå, 2005. http://epubl.luth.se/1402-1544/2005/32.

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24

Oosthuizen, Francois. "A maintenance strategy for a network of automated fluid management systems / by Francois Oosthuizen." Thesis, North-West University, 2012. http://hdl.handle.net/10394/9188.

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The current economic climate in South Africa requires organisations to optimise available resources – human and otherwise – to successfully sustain business operations. This is especially true for the growing SMME sector in South Africa. Organisations utilising hydrocarbon based products for input products into their respective process - specifically fuels and lubricants – face an even greater challenge in optimising resource usage as fuel and lubricant prices have increased substantially over the last decade. Automated and advanced technological solutions to properly and effectively manage these fuel and lubricant resources must be employed within organisations. This is critical as fuel and lubricants can constitute a large part of the annual expenditure within an organisation. Such organisations can include: • Mining operations • Transport operations • Agricultural operations • Maritime operations Newcom Fluid Management has developed a Fuel & Fluid Management Solution which consists of an electronic control system and various other elements to assist organisations in managing these fuel and lubricant resources. The Newcom FMS makes use of physical hardware on the client’s site as well as an internet based software system to control, monitor and report on all fuel and lubricant usages. There is also a large human resource element behind the system which continuously maintains these remote systems such that clients can enjoy the availability of fuels and lubricants when desired. The Newcom FMS must be properly maintained and resources optimised to allow Newcom to not only make a profit, but to stay competitive in the market place by providing clients with a sustainable and available solution. Therefore a properly researched maintenance management strategy must be developed for Newcom and the Newcom FMS solution to ensure that not only the client’s resources are optimised, but also Newcom’s resources in order to maintain the Newcom FMS. The aim of this research was to: • Research the theory behind maintenance management; • Identify and develop a sustainable maintenance strategy for the Newcom FMS solution taking into account the success factors as required by Newcom; • Test the experimental strategy and the current maintenance program at current Newcom clients and capture data on the two strategies employed; • Analyse and compare the experimental data to determine the effectiveness of the experimental maintenance strategy versus the corrective strategy; • Provide the experimental maintenance strategy “product” to Newcom along with the data obtained in the experiment as well as the recommendations on the way forward with the data obtained from the experiment serving as inputs. The parameters which were measured in the experiment were: • System availability; • Strategy expenditure and • Resources usage. The parameters were selected by Newcom as being the most pertinent to their current operational environment. Achieving success in these areas would effectively increase the probability of a successful maintenance management strategy for Newcom. • The experimental data was captured for the period the experiment was executed for. This data was analysed, the results were interpreted a
Thesis (MIng (Development and Management Engineering))--North-West University, Potchefstroom Campus, 2013.
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25

Broodryk, GJ, and Beer WHJ de. "A benchmarking study on information management systems for water laboratories in South Africa." Water SA, 2003. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1000886.

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The increasing demand for the chemical monitoring of water qualities emphasises the importance of an efficient and workable laboratory management system to remain profitable and competitive in a fast growing industry. The management of information is therefore becoming increasingly important as the effectiveness and profitability of the water laboratory is largely measured against its management systems and continual improvement programmes. Effective information management forms an important part of laboratory management to ensure that data are updated and remain current. One way of proving its effectiveness, the laboratory must provide proof of a controlled and procedurised documentation system and the availability of updated data and information. The effective control of data and information in the water laboratory by using some kind of information management system is therefore essential. Laboratory managers are becoming aware of the need for an effective, computerised laboratory data and information management system as the entry of data and results into a manual system has several disadvantages. The laboratory manager is increasingly seeking for ways to improve the efficiency of his laboratory and more time must therefore be spent on managing the laboratory, rather than to facilitate the distribution and control of information.
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26

Wärja, Mathias. "Maintenance management of complex industrial systems : a methodology for renewal strategies." Doctoral thesis, KTH, School of Electrical Engineering (EES), 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-542.

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For complex technical systems in the electricity and pulp and paper industries, maintenance management addresses how to exploit physical assets in the most profitably way. This is a difficult task that requires taking into consideration parameters of totally different natures – e.g. reliability data, operating costs, condition of technical systems, the environment and rules and regulation.

An incorrect estimate of a residual lifetime can result in a premature renewal with accompanying high capital costs. If, however, renewal is delayed, a breakdown may occur which can cause major damage to technical equipment and a loss of income due to outages. Because of the complexity of many technical systems, it can be hard to select adequate data to use when making decisions about renewal strategies. To cope with this, one approach is to use less detailed models that are operated by skilled analysts.

This work demonstrates the advantage of such an approach by proposing two methods applied in a joint methodology that has its origins in RCM. The methodology consists of Dynamic Lifetime Model (DLA) and the Condition Based Index (CBI). The DLA method copes with the financial risk associated with the point in time for when a renewal is carried out and the CBI method uses critical parameters to estimate the condition of a technical system. The two methods together create a quantitative connection between reliability, maintenance and financial risk. A case study based validation of the methodology was carried out at SCA Ortvikens paper mill on a refiner system and Forsmark nuclear power plant. Lessons learned from the case study showed that the methodology could be used to identify which components could cause costly breakdown. By using the methodology a manager gets a decision support tool for estimating short-term and long-term consequences of decisions regarding maintenance management in order to maximize utility of the system concerned

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Adamu, Anita Dzikwi. "Maintenance management systems of on-campus student hostels at Nigerian universities." Thesis, Nelson Mandela Metropolitan University, 2015. http://hdl.handle.net/10948/d1020168.

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Most universities have long recognised the importance and contribution of on-campus hostels to the learning process. In so doing, most of these institutions have provided and maintained building facilities for academic purposes (teaching and research). Hostels are integral components of most campuses of Nigerian universities, and they are part of the built assets of the institutions in terms of both administration and maintenance management. Currently, there is little understanding of the maintenance management systems of on-campus hostel buildings in both the public and the private universities. Moreover, there is a dearth of research evidence demonstrating that there is an appreciable difference in the maintenance management systems of the Federal, State and private universities in Nigeria. This research aimed at establishing an understanding of maintenance management systems of on-campus hostel buildings at Nigerian universities owned by the Federal and State governments and the Private Sector, relative to stipulated criteria for best practice.The qualitative method of research inquiry that is rooted in the phenomenological paradigm was employed in the investigations. The research activities included a comprehensive review of the related literature and study of selected cases. The North-central geopolitical zone of Nigeria was the selected geographical scope of this research. Ten universities were purposefully selected for the study, and they include three Federal, four state and three private universities. The nature and differences in the research questions necessitated generating different forms of data. The questions that were related to the maintenance management systems for the hostels in place at the universities were addressed with the outcomes of interviews with the hostel managers. The questions that were about the structures and current conditions of the hostel buildings at the three categories of universities were addressed with data that were generated from condition assessments of the facilities and physical observations with the aid of cameras. The study reveals apparent deteriorated and unhealthy conditions of most of the on-campus hostels at the public universities, while those of the private universities are satisfactory. The research also found that the maintenance management systems in use at all the universities are reactive and lack proper planning and coordination of maintenance activities. There is no significant difference in the maintenance management systems of hostels at the public and the private universities and the systems have major negative impact on the conditions of the buildings and their performances. The research has developed a conceptual model for the study of maintenance management informed by the theoretical framework. The model considered the impact of the external environmental factors on the management and maintenance of the hostels. Secondly, the interrelationships of strategic and performance management with maintenance management in developing an effective maintenance management system were established. The study has achieved its aim of establishing an understanding of maintenance management systems of on-campus hostel buildings at Nigerian universities owned by the Federal and, State governments and the Private Sector. The maintenance management model developed in the study is recommended to maintenance management departments as a guide for effective maintenance of the built facilities in their institutions.
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Ajit, Suraj. "Capture and maintenance of constraints in engineering design." Thesis, Available from the University of Aberdeen Library and Historic Collections Digital Resources. Restricted access until May 30, 2112. Online version available for University member only until May, 30 2014, 2009. http://digitool.abdn.ac.uk:80/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&pid=25928.

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29

Bolte, Taylor Clark. "Assessing Maintenance and Management of Infrastructure Systems Using Citizen Reported Service Requests." Thesis, Virginia Tech, 2019. http://hdl.handle.net/10919/88492.

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Maintaining current and future infrastructure will require smart practices to help better meet user needs with fewer financial resources. The recent adoption of information communication technologies, such as, 311-call centers enables city agencies to detect and more quickly respond to real-time infrastructure system service disruptions and maintenance requests. Of the 200 or more cities that use 311, New York City's system is the largest, receiving more than 19.5 million citizen requests since 2010. Current citizen service requests made through 311 range from issues about street and sidewalk conditions to problems with their water, sanitation, snow removal, and traffic congestion. In the first manuscript, service requests were compared to socio-economics within zip codes. Zip codes were clustered by four socio-economic variables including median house value, percent of the population with a bachelor's degree, unemployment rate, and percent non-white to represent socio-economic differences between zones in the city. Results show that citizens from low socio-economic areas, meaning those with low median house values, low population with a bachelor's degree, high unemployment, and high percent non-white are burdened with significantly more infrastructure maintenance requests. When controlling for physical differences such as miles of road, total frequency of calls, and the number of people per zip code, people from low socio-economic zones are more likely to call about issues related to street conditions, sanitation, and their water system. In the second manuscript, service request response time by agency were compared based on location and socio-economic variables. The location of the call based on borough and the socio-economic characteristics of the zip code do significantly influence agency response time. Citizens reporting issues in Queens can expect to wait significantly longer, about 3 days more, to receive a response for a similar request in other boroughs of New York City. This is for issues about water, sewer, traffic lights, and street condition. The Department of Transportation, Department of Sanitation, and the New York Police Department respond significantly faster to service requests in zones classified with high and middle socio-economic groups compared to zip codes with low socio-economic groups of people. These differences in geography and socio-economic characteristics suggest unequal treatment of maintenance issues. These differences in response may expose an implicit bias in maintenance response. By recognizing these differences, city engineers can begin to prioritize maintenance issues based on how communities perceive infrastructure in need of repair, and thus better meet the needs of individual citizens in the future.
Master of Science
Infrastructure includes systems including buildings, roads, water/wastewater, trash, and various other networks that facilitate citizens everyday lives. These infrastructure systems will always require maintenance in order to keep it running effectively and efficiently. Using smart and sustainable practices in this process can help better meet user needs, while saving more money. Using more technology such as 311-call centers can allow cities to detect and more quickly respond to real-time infrastructure disruptions and maintenance issues. 311 call centers receive calls about anything from street condition problems such as potholes to problems with their drinking water. Of the 200 or more cities that use 311, New York City’s system is the largest, receiving more than 20 million citizen requests since 2010. The first manuscript looks into what certain types of people call about. Using zip codes, areas of the city were grouped together based on four socio-economic variables; median house value, percent of the population with a bachelor’s degree, unemployment rate, and percent non-white. People from low socio-economic areas, meaning those with low median house values, low population with a bachelor’s degree, high unemployment, and high percent non-white call more about infrastructure maintenance requests. When controlling for physical aspects of these areas such as miles of road, total amount of calls, and the number of people per zip code, people from low socio-economic areas are more likely to call about issues related to street conditions, sanitation, and their water system. The second manuscript looks into how long it takes government agencies to respond and resolve these calls. The location of the call based on location in the city and the socio-economic characteristics of the zip codes have an effect on agency response time. People reporting issues in Queens can expect to wait much longer, about 3 days more, to receive a response for a similar issue called from another borough of New York City. The Department of Transportation, Department of Sanitation, and the New York Police Department respond significantly faster to service requests in areas with high and middle socio-economic status groups compared to zip codes with low socio-economic groups of people. By knowing that location and socio-economic status matter when citizens call 311, city engineers can begin to use this data to help prioritize maintenance issues based on specific areas and needs of individual people in the future. These differences in location and socio-economic characteristics could possibly suggest unequal treatment of maintenance issues. However, since the differences seen in this research are with only certain variables accounted for, further research will be needed to help show possible causation for these differences.
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Carpitella, Silvia. "Multi-criteria decision methods to support the maintenance management of complex systems." Doctoral thesis, Universitat Politècnica de València, 2019. http://hdl.handle.net/10251/119114.

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[ES] Esta tesis doctoral propone el uso de métodos de toma de decisiones multi-criterio (MCDM, por sus iniciales en inglés) como herramienta estratégica para apoyar la gestión del mantenimiento de sistemas complejos. El desarrollo de esta tesis doctoral se enmarca dentro de un acuerdo de cotutela entre la Università degli Studi di Palermo (UNIPA) y la Universitat Politècnica de València (UPV), dentro de sus respectivos programas de doctorado en 'Ingeniería de Innovación Tecnológica' y 'Matemáticas'. Estos programas están estrechamente vinculados a través del tópico MCDM, ya que proporciona herramientas cruciales para gestionar el mantenimiento de sistemas complejos reales utilizando análisis matemáticos serios. El propósito de esta sinergia es tener en cuenta de forma sólida la incertidumbre al atribuir evaluaciones subjetivas, recopilar y sintetizar juicios atribuidos por varios responsables de la toma de decisiones, y tratar con conjuntos grandes de esos elementos. El tema principal del presente trabajo de doctorado es el gestionamiento de las actividades de mantenimiento para aumentar los niveles de innovación tecnológica y el rendimiento de los sistemas complejos. Cualquier sistema puede ser considerado objeto de estudio, incluidos los sistemas de producción y los de prestación de servicios, entre otros, mediante la evaluación de sus contextos reales. Esta tesis doctoral propone afrontar la gestión del mantenimiento a través del desarrollo de tres líneas principales de investigación estrechamente vinculadas. ¿ La primera es el núcleo, e ilustra la mayoría de los aspectos metodológicos de la tesis. Se refiere al uso de métodos MCDM para apoyar decisiones estratégicas de mantenimiento, y para hacer frente a la incertidumbre que afecta a los datos/evaluaciones, incluso cuando están involucrados varios responsables (expertos en mantenimiento) en la toma de decisiones. ¿ La segunda línea desarrolla análisis de fiabilidad para sistemas complejos reales (también en términos de fiabilidad humana) sobre cuya base se debe implementar cualquier actividad de mantenimiento. Estos análisis consideran la configuración de fiabilidad de los componentes del sistema en estudio y las características específicas del entorno operativo. ¿ La tercera línea de investigación aborda aspectos metodológicos importantes de la gestión de mantenimiento y enfatiza la necesidad de monitorizar el funcionamiento de las actividades de mantenimiento y de evaluar su efectividad utilizando indicadores adecuados. Se ha elaborado una amplia gama de casos de estudio del mundo real para evaluar la eficacia de los métodos MCDM en el mantenimiento y así probar la utilidad del enfoque propuesto.
[CAT] Aquesta tesi doctoral proposa l'ús de mètodes de presa de decisions multi-criteri (MCDM, per les seves inicials en anglès) com a eina estratègica per donar suport a la gestió del manteniment de sistemes complexos. El desenvolupament d'aquesta tesi doctoral s'emmarca dins d'un acord de cotutela entre la Università degli Studi di Palermo (UNIPA) i la Universitat Politècnica de València (UPV), dins dels seus respectius programes de doctorat en 'Enginyeria d'Innovació Tecnològica' i ' Matemàtiques '. Aquests programes estan estretament vinculats a través del tòpic MCDM, ja que proporciona eines crucials per gestionar el manteniment de sistemes complexos reals utilitzant anàlisis matemàtics profunds. El propòsit d'aquesta sinergia és tenir en compte de forma sòlida la incertesa en atribuir avaluacions subjectius, recopilar i sintetitzar judicis atribuïts per diversos responsables de la presa de decisions, i tractar amb conjunts grans d'aquests elements en els problemes plantejats. El tema principal del present treball de doctorat es la gestió de les activitats de manteniment per augmentar els nivells d'innovació tecnològica i el rendiment dels sistemes complexos. Qualsevol sistema pot ser considerat objecte d'estudi, inclosos els sistemes de producció i els de prestació de serveis, entre d'altres, mitjançant l'avaluació dels seus contextos reals. Aquesta tesi doctoral proposa afrontar la gestió del manteniment mitjançant el desenvolupament de tres línies principals d'investigació estretament vinculades. ¿ La primera és el nucli, i il·lustra la majoria dels aspectes metodològics de la tesi. Es refereix a l'ús de mètodes MCDM per donar suport a decisions estratègiques de manteniment, i per fer front a la incertesa que afecta les dades/avaluacions, fins i tot quan estan involucrats diversos responsables (experts en manteniment) en la presa de decisions. ¿ La segona línia desenvolupa anàlisis de fiabilitat per a sistemes complexos reals (també en termes de fiabilitat humana) sobre la qual base s'ha d'implementar qualsevol activitat de manteniment. Aquestes anàlisis consideren la configuració de fiabilitat dels components del sistema en estudi i les característiques específiques de l'entorn operatiu. ¿ La tercera línia d'investigació aborda aspectes metodològics importants de la gestió de manteniment i emfatitza la necessitat de monitoritzar el funcionament de les activitats de manteniment i d'avaluar la seva efectivitat utilitzant indicadors adequats. S'ha elaborat una àmplia gamma de casos d'estudi del món real per avaluar l'eficàcia dels mètodes MCDM en el manteniment i així provar la utilitat de l'enfocament proposat.
[EN] This doctoral thesis proposes using multi-criteria decision making (MCDM) methods as a strategic tool to support maintenance management of complex systems. The development of this doctoral thesis is framed within a cotutelle (co-tutoring) agreement between the Università degli Studi di Palermo (UNIPA) and the Universitat Politècnica de València (UPV), within their respective programmes of doctorates in 'Technological Innovation Engineering' and 'Mathematics'. Regarding this thesis, these programmes are closely linked through the topic of MCDM, providing crucial tools to manage maintenance of real complex systems by applying in-depth mathematical analyses. The purpose of this connection is to robustly take into account uncertainty in attributing subjective evaluations, collecting and synthetizing judgments attributed by various decision makers, and dealing with large sets of elements characterising the faced issue. The main topic of the present doctoral work is the management of maintenance activities to increase the levels of technological innovation and performance of the analysed complex systems. All kinds of systems can be considered as objects of study, including production systems and service delivery systems, among others, by evaluating their real contexts. Thus, this doctoral thesis proposes facing maintenance management through the development of three tightly linked main research lines. ¿ The first is the core and illustrates most of the methodological aspects of the thesis. It refers to the use of MCDM methods for supporting strategic maintenance decisions, and dealing with uncertainty affecting data/evaluations even when several decision makers are involved (experts in maintenance). ¿ The second line develops reliability analyses for real complex systems (also in terms of human reliability analysis) on the basis of which any maintenance activity must be implemented. These analyses are approached by considering the reliability configuration of both the components belonging to the system under study and the specific features of the operational environment. ¿ The third research line focuses on important methodological aspects to support maintenance management, and emphasises the need to monitor the performance of maintenance activities and evaluate their effectiveness using suitable indicators. A wide range of real real-world case studies has been faced to evaluate the effectiveness of MCDM methods in maintenance and then prove the usefulness of the proposed approach.
Carpitella, S. (2019). Multi-criteria decision methods to support the maintenance management of complex systems [Tesis doctoral no publicada]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/119114
TESIS
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Weppenaar, De Ville. "Intelligent maintenance management in a reconfigurable manufacturing environment using multi-agent systems." Thesis, Bloemfontein : Central University of Technology, Free State, 2010. http://hdl.handle.net/11462/136.

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Thesis (M. Tech.) -- Central University of Technology, Free State, 2010
Traditional corrective maintenance is both costly and ineffective. In some situations it is more cost effective to replace a device than to maintain it; however it is far more likely that the cost of the device far outweighs the cost of performing routine maintenance. These device related costs coupled with the profit loss due to reduced production levels, makes this reactive maintenance approach unacceptably inefficient in many situations. Blind predictive maintenance without considering the actual physical state of the hardware is an improvement, but is still far from ideal. Simply maintaining devices on a schedule without taking into account the operational hours and workload can be a costly mistake. The inefficiencies associated with these approaches have contributed to the development of proactive maintenance strategies. These approaches take the device health state into account. For this reason, proactive maintenance strategies are inherently more efficient compared to the aforementioned traditional approaches. Predicting the health degradation of devices allows for easier anticipation of the required maintenance resources and costs. Maintenance can also be scheduled to accommodate production needs. This work represents the design and simulation of an intelligent maintenance management system that incorporates device health prognosis with maintenance schedule generation. The simulation scenario provided prognostic data to be used to schedule devices for maintenance. A production rule engine was provided with a feasible starting schedule. This schedule was then improved and the process was determined by adhering to a set of criteria. Benchmarks were conducted to show the benefit of optimising the starting schedule and the results were presented as proof. Improving on existing maintenance approaches will result in several benefits for an organisation. Eliminating the need to address unexpected failures or perform maintenance prematurely will ensure that the relevant resources are available when they are required. This will in turn reduce the expenditure related to wasted maintenance resources without compromising the health of devices or systems in the organisation.
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Peters, Jason Christian. "Web information systems : a study of maintenance, change and flexibility." Thesis, Brunel University, 2010. http://bura.brunel.ac.uk/handle/2438/5460.

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Information Systems (IS’s) have provided organisations with huge efficiency gains and benefits over the years; however an outstanding problem that is yet to be successfully tackled is that of the troublesome maintenance phase. Consuming vast resources and thwarting business progression in a competitive global market place, system maintenance has been recognised as one of the key areas where IS is failing organisations. Organisations are too often faced with the dilemma of either replacement or the continual upkeep of an unwieldy system. The ability for IS’s to be able to adapt to exogenous influences is even more acute today than at any time in the past. This is due to IS’s namely, Web Information Systems (WIS’s) increasingly and continually having to accommodate the needs of organisations to interconnect with a plethora of additional systems as well as supporting evolving business models. The richness of the interconnectivity, functionalities and services WIS’s now offer are shaping social, cultural and economic behaviour on a truly global scale, making the maintenance of such systems and evermore pertinent issue. The growth and proliferation of WIS’s shows no sign of abating which leads to the conclusion that what some have termed as the ‘maintenance iceberg’ should not be ignored. The quandary that commercial organisations face is typically driven by two key aspects; firstly, systems are built on the cultural premise of using fixed requirements, with not enough thought or attention being paid to systems abilities to deviate from these requirements. Secondly, systems do not generally cope well with adapting to unpredictable change arising from outside of the organisations environment. Over the recent past, different paradigms, approaches and methods have attempted to make software development more predictable, controllable and adaptable, however, the benefits of such measures in relation to the maintenance dilemma have been limited. The concept of flexible systems that are able to cope with such change in an efficient manner is currently an objective that few can claim to have realised successfully. The primary focus of the thesis was to examine WIS post-development change in order to empirically substantiate and understand the nature of the maintenance phase. This was done with the intention to determine exactly ‘where’ and ‘how’ flexibility could be targeted to address these changes. This study uses an emergent analytical approach to identify and catalogue the nature of change occurring within WIS maintenance. However, the research framework design underwent a significant revision as the initial results indicated that a greater emphasis and refocus was required to achieve the research objective. To study WIS’s in an appropriate and detailed context, a single case study was conducted in a web development software house. In total the case study approach was used to collect empirical evidence from four projects that investigated post-development change requests in order to identify areas of the system susceptible to change. The maintenance phases of three WIS projects were considered in-depth, resulting in the collection of over four hundred change requests. The fourth project served as a validation case. The results are presented and the findings are used to identify key trends and characteristics that depict WIS maintenance change. The analytical information derived from the change requests is consolidated and shown diagrammatically for the key areas of change using profile models developed in this thesis. Based on the results, the thesis concludes and contributes to the ongoing debate that there is a discernable difference when considering WIS maintenance change compared to that of traditional IS maintenance. The detailed characteristics displayed in the profile models are then used to map specific flexibility criteria that ultimately are required to facilitate change. This is achieved using the Flexibility Matrix of Change (FMoC) tool which was developed within the remit of this research. This tool is a qualitative measurement scheme that aligns WIS maintenance changes to a reciprocal flexibility attribute. Thus, the wider aim of this thesis is to also expand the awareness of flexibility and its importance as a key component of the WIS lifecycle.
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Nilsson, Julia. "On maintenance management of wind and nuclear power plants." Licentiate thesis, Stockholm : Skolan för elektro- och systemteknik, Kungliga Tekniska högskolan, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-11321.

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Fridholm, Victoria. "IMPROVE MAINTENANCE EFFECTIVENESS AND EFFICIENCY BY USING HISTORICAL BREAKDOWN DATA FROM A CMMS : Exploring the possibilities for CBM in the Manufacturing Industry." Thesis, Mälardalens högskola, Akademin för innovation, design och teknik, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-39816.

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Purpose: Explore how historical data from a CMMS can be used in order to improve maintenance effectiveness and efficiency of activities, and investigate the possibilities for CBM in the manufacturing industry in the context of digitalization.  Research questions: RQ1: To what extent could condition-based maintenance or other maintenance types being used in order to predict, prevent or in other way eliminate historical breakdowns/faults?  RQ2: Which significance has an organization's degree of maturity to reduce the number of breakdowns?  Method: A case study was performed at Volvo Construction Equipment Operations in Eskilstuna, who manufactures machinery for the construction industry. The case study was compiled in two phases. Phase one was a quantitative study where raw data were collected from a CMMS and tabulated in order to later perform in-depth analysis. Phase two was designed to collect information that generated a wider understanding of the research area, by performing interviews and observations. A literature study was performed to compare the empirical findings with peer-reviewed information to ensure the quality of the study. The data is compiled and analyzed with an abductive approach. The analysis was followed by a discussion of how the research findings could support identifying possibilities of different maintenance types in the future.  Conclusion: The result showed that using historical breakdown data from a CMMS can be useful in order to identify organization’s current state and what possibilities different maintenance types have to decrease the number of breakdowns. To what extent the breakdowns can be decreased relies not only on the maintenance type but also an organizations maturity level. The case study´s result showed that by combining different maintenance types and increasing degree of maturity, Volvo could decrease the historical breakdowns with 86,5%. By only using CBM with current maturity level, 56% of the historical breakdowns could be predicted. However, to decide how many breakdowns that is cost-effective to prevent and precisely what maintenance type that should be used requires a cost analysis which this study is not covering.
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Al-Hussein, Maria. "An information model to support maintenance and operation management of building mechanical systems." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2001. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp04/MQ59293.pdf.

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Iong, Kuok Hong. "A knowledge-based system for maintenance in Macau hotel operations." Thesis, University of Macau, 2018. http://umaclib3.umac.mo/record=b3950606.

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Raymond, Scott P. "Operation and Maintenance Support Information (OMSI) creation, management, and repurposing with XML." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 2004. http://library.nps.navy.mil/uhtbin/hyperion/04Sep%5FRaymond.pdf.

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Thesis (M.S. in Information Technology Management)--Naval Postgraduate School, Sept. 2004.
Thesis Advisor(s): Daniel R. Dolk, Gordon H. Bradley. Includes bibliographical references (p. 119-120, 121-122). Also available online.
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Faber, John Cornelius Jacobus. "Evaluating the success of total productive maintenance at Faurecia interior systems." Thesis, Nelson Mandela Metropolitan University, 2009. http://hdl.handle.net/10948/1206.

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Manufacturing processes should operate at optimal levels in order to remain competitive in current economic environment. The optimal manufacturing performance can be achieved by overall equipment efficiency which is also a measurement for Total Productive Maintenance (TPM). The successful implementation of TPM has been evaluated at Faurecia Interior Systems. The research consisted out of a literature review into the elements and benefits of TPM. A questionnaire was sent to all operator level personnel at Faurecia Interior Systems to establish their views on the implementation level of TPM at the East London site. In conclusion, this research paper has also led to the development of recommendations which should improve TPM at the site.
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Ye, Jacqueline Ming-Shih. "Improving maintenance operation through transformational outsourcing." Thesis, Massachusetts Institute of Technology, 2007. http://hdl.handle.net/1721.1/39682.

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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division; in conjunction with the Leaders for Manufacturing Program at MIT, 2007.
Includes bibliographical references (p. 40-42).
Outsourcing maintenance to third-party contractors has become an increasingly popular option for manufacturers to achieve tactical and/or strategic objectives. Though simple in concept, maintenance outsourcing is difficult in execution, especially in a cost-sensitive environment. This project examines the Full Service business under ABB Ltd to understand the key factors that drive the success of an outsourced maintenance operation. We present a qualitative causal loop diagram developed based on the case study of Kinleith Pulp and Paper Mill in New Zealand. The diagram describes the interconnections among various technical, economic, relationship, and humanistic factors and shows how cost-cutting initiatives can frequently undermine labor relationship and tip the plant into the vicious cycle of reactive, expensive work practices. The model also explains how Kinleith achieved a remarkable turnaround under ABB, yielding high performance and significant improvements in labor relations. A case study of Tasman Pulp and Paper Mill provides a contrasting case where success has been more difficult. Results point to the importance of creating sufficient resources ("slack") to implement improvement activities and pace implementation based on pre-existing dynamics on site.
by Jacqueline Ming-Shih Ye.
S.M.
M.B.A.
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Biederbeck, Anders. "Integrating Automatic Run-time Network Maintenance into Network Management using CORBA." Thesis, University of Skövde, Department of Computer Science, 1999. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-304.

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This work address the adding, removing and upgrading of network elements in a computer network at run-time. This is already accomplished by Sun Microsystems Jini architecture, but we have investigated if it is possible to create a maintenance system that can handle this, using CORBA. We also want the manual intervention to be minimal. We have discovered that it is possible to create such a system, using CORBA, and that this solution also can handle upgrading a network element at run-time. This report outlines the design of this system, realizing automatic run-time network maintenance.

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Gorang, Brandon Paul. "Scheduling a global engine maintenance network." Thesis, Massachusetts Institute of Technology, 2016. http://hdl.handle.net/1721.1/104398.

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Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2016. In conjunction with the Leaders for Global Operations Program at MIT.
Thesis: S.M. in Engineering Systems, Massachusetts Institute of Technology, School of Engineering, Institute for Data, Systems, and Society, 2016. In conjunction with the Leaders for Global Operations Program at MIT.
Cataloged from PDF version of thesis.
Includes bibliographical references (pages 83-84).
This thesis addresses the allocation of gas turbine aircraft engines to maintenance facilities. Scheduling a global engine maintenance network can be very complex and challenging. This project pertains particularly to the V2500 IAE engine maintenance network managed by Pratt & Whitney. Using a mathematical program to automate engine allocation was believed to reduce the workload on the organization and the cost of maintaining the 3100 engine fleet. An introduction to the engine maintenance network will be covered along with an explanation of Fleet Hour Agreements (FHA). A literature review of mathematical programming is included to provide background of pertinent information. The current state of the business is analyzed. An integer linear program is developed to closely represent the current state of the business. Historical data was used to feed the model, and the outputs from the model were compared to actuals. A sensitivity analysis is performed to better understand the constraints of the current business and the feasibility of the model. An optimization model should not be used to plan engine maintenance given the current state of business. The business is too dynamic and the network is highly constrained by capacity. The results also show a much smaller savings than were originally expected. This is mostly due to better understanding the cost of maintaining the engines at the different shops. The variation was much lower than originally expected. The current state is operating close to optimal with great flexibility and should continue on as is.
by Brandon Paul Gorang.
M.B.A.
S.M. in Engineering Systems
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42

Bangasan, Romelda. "Application of low-volume road maintenance management systems in New Zealand to the Philippines." Thesis, University of Canterbury. Civil Engineering, 2006. http://hdl.handle.net/10092/1121.

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Road authorities around the world have been innovating and finding ways to cope with the high cost of road network maintenance, the growing demands of road users and the changing traffic type and volume. A well-maintained road is needed to make the network sustainable for future generations. Improving road maintenance management in the Philippines, based on New Zealand experience, is the goal of this research with the theme of managing the change from method-based specifications to the adoption of performance-based specifications for unsealed low-volume roads. The New Zealand Local Government Act 2002 prescribes the requirements for the provision, operation, and management of the local road network, consistent with the Land Transport Management Act 2002 and the New Zealand Land Transport Strategy. The maintenance management system used by New Zealand road controlling authorities (RCAs) was determined by survey and a profile of RCAs that have adopted performance-based specifications was established. RCAs that adopted performance-based specifications had employed asset managers, used the Road Asset Maintenance Management (RAMM) system as an asset management tool, engaged consultants for specialised skills, employed more engineers, had highly developed performance specifications, conducted customer surveys, and had more resources in terms of rates and revenues than RCAs that had not adopted performance-based specifications. The proposed performance-based specifications for sealed and unsealed roads were also presented in this thesis. The Department of Public Works and Highways of the Philippines has implemented three long-term performance-based maintenance pilot projects, all completed by 2005. The lessons learned from the pilot projects, together with the New Zealand survey results will guide road authorities in the Philippines to improve the implementation of future long-term performance-based maintenance contracts (LTPBMC) on national roads, and possibly apply the same to low-volume roads.
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43

Hallencreutz, Jacob. "Models and meaning : on management models and systems of meaning when implementing change." Licentiate thesis, Luleå : Luleå university of technology, 2009. http://pure.ltu.se/ws/fbspretrieve/3350479.

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44

Uslu, Berk. "Discrete Event Simulation Model for Project Selection Level Pavement Maintenance Policy Analysis." Thesis, Virginia Tech, 2011. http://hdl.handle.net/10919/77014.

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A pavement investment and management process has a dynamic structure with cause and effect. Better investment decisions for maintenance will increase the condition of the flexible pavement and will end up with a better level of service. Therefore, better investments decisions on pavement maintenance will increase the economic growth and global competition for the area. However, improper allocation of money and resources would end up with further deteriorations of the facilities. So asset management encourages highway maintenance managers to spend their scarce budget for the maintenance that is really needed. A well-developed pavement management simulation model will allow highway maintenance managers to consider the impact of choosing one maintenance policy alternative versus another through what-if analysis and having informed decisions. Discrete event simulation (DES) is an alternative method of analysis that offers numerous benefits in pavement management. Unlike the models currently in use, a decision support model created by utilizing the DES technique would allow fractionalizing the pavement in smaller proportions and simulating the policies on these smaller segments. Thus, users would see how their decisions would affect these specific segments in the highway network over a period of time. Furthermore, DES technique would better model the multiple resource requirements and dynamic complexity of pavement maintenance processes. The purpose for this research is to create a decision support tool utilizing discrete event simulation technique where the highway maintenance managers can foresee the outcomes of their what-if scenarios on the specific segments and whole of the highway network evaluated. Thus, can be used for both project and network level decision support. The simulation can also be used as a guiding tool on when, where and why resources are needed on needs basis. This research relies on the budget allocation results from the linear optimization model (LOM). This model is a tool that creates the optimized budget allocation scheme for a network fitting to a determined scenario. Thus by integrating the LOM and the DES model, the maintenance managers can acquire an optimized budget allocation for their district and evaluate the results in both network and project selection level. Maintenance managers can obtain the best budget allocation plan without performing the repetitive trial and error approach like the previous decision support tools. There is a vast amount data in many varieties gathered as results from the simulation model. This fact alone demonstrates how powerful the discrete event simulation model is. By the nature of this simulation technique, the resources (highway segments, annual budget) can be traced throughout the simulation and this trait allows the design of the project selection level decision support system. By examining these reports, the maintenance managers can better observe how the scenarios evolve. Thus this tool helps the maintenance managers to have better decisions on the project selection level. The discrete event simulation model established in this research carries the project selection level pavement management from a position where maintenance managers should solely depend on their engineering judgment and experience to a position where maintenance managers can have more effective and justified plans since they can foresee the results of these decisions on the segments that are forming the network. This simulation engine is created with the discrete event simulation language called STROBOSCOPE. The model consists of two parts which work like a lock and key mechanism. The first part of the model is the data feeding mechanism where information from any network is loaded. The second part is the generic engine which can evaluate any road network data it is fed. The purpose of segregating these two components of the model is to allow the user to evaluate any network regardless of length, number of segments or the location.
Master of Science
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45

Butts, Jared (Jared C. ). "Managing maintenance costs of pharmaceutical research and development." Thesis, Massachusetts Institute of Technology, 2009. http://hdl.handle.net/1721.1/49792.

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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division; in conjunction with the Leaders for Manufacturing Program at MIT, 2009.
Includes bibliographical references (p. 66).
Drug Discovery is a race to be the first to patent a drug that meets a significant medical need in the world. Many pharmaceutical companies are now using automation extensively to improve consistency and aid personnel in testing the millions of potential drug candidates within their labs. Because these machines play an important role in drug discovery, there is significant interest in managing their maintenance. The concern is that downtime is hampering the efforts of drug discovery. This project has sought to reduce that downtime and manage maintenance costs by working with the Technical Operations Group, Novartis' in-house maintenance team. The main objectives have been to devise a better way for evaluating maintenance contracts, improve the availability of the equipment, and instill a culture of continuous improvement in the group. This study shows that maximizing equipment utilization should be a higher priority than reducing downtime. The data show that the high throughput systems are only used an average of three days a week. Reducing downtime, which is most often measured on the scale of minutes, is unlikely to bring about the gains that would be realized by improving capacity utilization. Current metrics and data collection procedures are ineffective for determining automation needs and performance as well as engineer performance. A new system for data collection was implemented along with improvement projects as an introduction to lean principles, with the primary objective being a self-sustaining system of finding process improvements.
(cont.) Contracts were evaluated along four criteria: the indispensability of the equipment under contract, the adjusted replacement cost, the level of customization, and the age of equipment. The end results of the internships include a metric gathering system that more closely monitors engineer activity as opposed to equipment activity, completed improvement projects such as the complete overhaul of the tool room including inventory management as well as an automated error log system, and a way of evaluating contracts that will reduce costs without sacrificing performance.
by Jared Butts.
S.M.
M.B.A.
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46

Hosten, Akyiaa Makeda. "District Level Preventive Maintenance Treatment Selection Tool for Use in Virginia." Thesis, Virginia Tech, 2013. http://hdl.handle.net/10919/19264.

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Preventive maintenance has the potential to improve network condition by retarding future pavement deterioration. The Virginia Department of Transportation uses its pavement management system to determine maintenance targets for each district. The districts then use these recommendations to select pavements that will receive maintenance and the types of treatments that will be applied. Each district has a different approach to preventive maintenance. There was a need for more consistent preventive maintenance practices across the state.
This thesis outlines guidelines for the implementation of a preventive maintenance policy. Preventive maintenance treatments currently being used within Virginia include chip seal, slurry seal, microsurfacing, and thin hot mix asphalt overlays. Historical pavement condition data was obtained from the VDOT PMS for these treatments and treatment performance models were developed. A district level treatment selection tool was developed to assist the district level decision making process. A prioritized list of pavement sections was generated, maximizing the cost-effectiveness of the selected treatments subject to budgetary constraints set by the central office.
The treatment selection tool was then run for each pavement classification in each district. The results of this analysis were presented. Although the recommended budget for each district was very close to the targets set by the central office, the recommended lane miles for each district were about half the targets set by the central office.  It is believed that the unit costs used in this analysis were higher than those used in the VDOT PMS analysis. This selection tool has the potential to be a very powerful decision support tool if the unit costs are representative of what the expected treatment costs are for each district.

Master of Science
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47

Nordström, Lars. "Use of the CIM framework for data management in maintenance of electricity distribution networks." Doctoral thesis, KTH, Industriella informations- och styrsystem, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-3985.

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Aging infrastructure and personnel, combined with stricter financial constraints has put maintenance, or more popular Asset Management, at the top of the agenda for most power utilities. At the same time the industry reports that this area is not properly supported by information systems. Today’s power utilities have very comprehensive and complex portfolios of information systems that serve many different purposes. A common problem in such heterogeneous system architectures is data management, e.g. data in the systems do not represent the true status of the equipment in the power grid or several sources of data are contradictory. The research presented in this thesis concerns how this industrial problem can be better understood and approached by novel use of the ontology standardized in the Common Information Model defined in IEC standards 61970 & 61968. The theoretical framework for the research is that of data management using ontology based frameworks. This notion is not new, but is receiving renewed attention due to emerging technologies, e.g. Service Oriented Architectures, that support implementation of such ontological frameworks. The work presented is empirical in nature and takes its origin in the ontology available in the Common Information Model. The scope of the research is the applicability of the CIM ontology, not as it was intended i.e. in systems integration, but for analysis of business processes, legacy systems and data. The work has involved significant interaction with power distribution utilities in Sweden, in order to validate the framework developed around the CIM ontology. Results from the research have been published continuously, this thesis consists of an introduction and summary and papers describing the main contribution of the work. The main contribution of the work presented in this thesis is the validation of the proposition to use the CIM ontology as a basis for analysis existing legacy systems. By using the data models defined in the standards and combining them with established modeling techniques we propose a framework for information system management. The framework is appropriate for analyzing data quality problems related to power systems maintenance at power distribution utilities. As part of validating the results, the proposed framework has been applied in a case study involving medium voltage overhead line inspection. In addition to the main contribution, a classification of the state of the practice system support for power system maintenance at utilities has been created. Second, the work includes an analysis and classification of how high performance Wide Area communication technologies can be used to improve power system maintenance including improving data quality.
QC 20100614
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48

Gobel, Amy Rose. "Reducing reagent waste through process improvement and preventive maintenance." Thesis, Massachusetts Institute of Technology, 2017. http://hdl.handle.net/1721.1/111273.

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Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, in conjunction with the Leaders for Global Operations Program at MIT, 2017.
Thesis: S.M. in Engineering Systems, Massachusetts Institute of Technology, School of Engineering, Institute for Data, Systems, and Society, in conjunction with the Leaders for Global Operations Program at MIT, 2017.
This electronic version was submitted by the student author. The certified thesis is available in the Institute Archives and Special Collections.
Cataloged from student-submitted PDF version of thesis.
Includes bibliographical references (page 91).
Quest Diagnostics has committed to reducing operating expenses by $1.3B between 2012 and 2017. A portion of the cost-saving initiative focuses on reagents - expensive liquids that are combined with patient samples to detect compounds of interest. This project aims to reduce reagent waste for high-volume diagnostic tests run on an instrument platform that generates a relatively high amount of reagent waste. Waste, in this context, means any reagent that does not generate unique patient results. Therefore critical components of the quality system, such as quality control and calibration tests, are designated waste even though they are a necessary expenditure. Quality control (QC) samples and mechanical errors accounted for 5.2% and 4.4%, respectively, of all reagent usage prior to the start of the project. Mechanical errors occur when the diagnostic testing platform encounters something unexpected, such as debris or a reading that indicates insufficient sample volume, which interrupts sample processing. The instrument jettisons this test and attempts to repeat the assay. Initial discussions with laboratory representatives revealed differing interpretations of quality control requirements. All sites using the platform of interest were then surveyed to gauge the extent of variation. All sites met quality control requirements but several exceeded them. The most pertinent variations are listed below. 1. Frequency: Several sites ran control samples more often than established in Standard Operating Procedure (SOP) requirements, increasing total QC usage by over 70%. 2. Container size: The choice of container determines the amount of "dead volume", material that the instrument cannot access and must be discarded. Some sites used containers with 12.8 times the dead volume required in the smallest option. 3. Reuse policy: Some labs reuse containers of quality control materials across multiple batches. Reusing QC material further reduces the amount of dead volume discarded, but using new QC materials eliminates the possibility of evaporation between batches. An interdisciplinary team of experts tasked with maintaining the SOPs has reviewed these results and will clarify the appropriate SOP interpretation to unify practices across laboratories. In order to understand mechanical errors, I observed routine maintenance at four sites and found that business units did not consistently share best practices. Collaborating with vendor representatives and operators, I launched an Autonomous Maintenance (AM) pilot program in order to develop training materials capturing institutional knowledge and to test additional maintenance procedures. The AM activities generated 29 training documents, which were added to a national database of competency training materials. All operators certified to operate the testing platform will be required to review and pass comprehension quizzes on the training materials. As the Marlborough site continues to develop improvements to the maintenance procedures, these changes will be shared with the vendor and incorporated into training documents.
by Amy Rose Gobel.
M.B.A.
S.M. in Engineering Systems
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49

Gjordeni, Kejsi, and Ayca Kaya. "Digitizing the Maintenance Management Operation : Exploring the Opportunities of an Information System in a Railway Maintenance Organization." Thesis, KTH, Skolan för industriell teknik och management (ITM), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-264090.

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The phenomenon of digitization is transforming industries worldwide by introducing new valueproducing opportunities. In the railway industry, market liberalization has resulted in increased competition. To remain profitable in this new market environment, rail operators need to transform and acquire new digital capabilities and tools. By digitizing information-intensive processes with an information system, railway companies can reduce loss of operation time and reduce total maintenance costs. At the same time, the limited research exploring information systems in maintenance management has made it challenging for companies wanting to digitize. Significant attention has been devoted to the separate topics, however research overlapping the two areas of study has been inadequate. The thesis aims to contribute with knowledge to bridge this gap in literature by investigating the opportunities a maintenance organization potentially can capture with an information system and the success factors needed to succeed. By conducting the thesis in collaboration with the Swedish railway maintenance company MTR Tech AB the potential uses of an information system have been identified and assessed. Findings indicate that there are three main business opportunities to obtain from an information system: support of the troubleshooting process, better planning of reactive maintenance and enabling the performance of condition-based maintenance. At the same time, the profitability of an information system was found to be directly linked to its degree of utilization. Our findings have therefore allowed us to conclude that the business opportunity to pursue is the one that is most likely to be carried out fully and successfully in the prevailing circumstances. Lastly, the findings conclude that the success factors needed to capture the desired business opportunities are a dedicated project group, clear communication and information sharing, as well as adequate personnel.
Digitalisering har påverkat och transformerat företag över hela världen genom att erbjuda nya värdeproducerande möjligheter. För att bibehålla konkurrenskraft i en föränderlig omvärld måste järnvägsoperatörer transformera sina företag och förvärva nya digitala lösningar och verktyg kopplade till järnvägsteknologier. Genom att digitalisera informationsintensiva processer med hjälp av informationssystem, blir det möjligt för järnvägsföretag att minska förlust av drifttid samt minska den totala underhållskostnaden. Samtidigt har den begränsade forskningen gällande användning av informationssystem i underhållsorganisationer försvårat digitaliseringsförsöken. Litteratur och tidigare studier har behandlat de två ämnena separat, dock har överlappande forskning varit otillräcklig. Denna studie syftar till att bidra med kunskap för att överbrygga gapet i litteraturen genom att undersöka de vinningar en underhållsorganisation kan erhålla med hjälp av ett informationssystem och de framgångsfaktorer som krävs för att uppnå dem. Genom att utföra denna studie i samarbete med det svenska underhållsbolaget MTR Tech AB har de potentiella användningsområdena av ett informationssystem identifierats. De tre huvudsakliga affärsmöjligheterna som kan erhållas från ett informationssystem är: stödjande av felsökningsprocessen, bättre planering av avhjälpande underhåll, samt möjliggörandet av tillståndsbaserat underhåll. Samtidigt har det visat sig att lönsamheten av ett informationssystem är direkt kopplat till dess utnyttjandegrad. Vi har således dragit slutsatsen att den affärsmöjlighet som bör eftersträvas är den som med största sannolikhet kommer att genomföras framgångsrikt under rådande omständigheter. Slutligen visar våra resultat att de framgångsfaktorer som krävs för att uppnå affärsmöjligheterna är en dedikerad projektgrupp, tydlig kommunikation och informationsdelning, samt lämplig personal.
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50

Madenas, Nikolaos. "Integrating product lifecycle management systems with maintenance information across the supply chain for root cause analysis." Thesis, Cranfield University, 2014. http://dspace.lib.cranfield.ac.uk/handle/1826/9331.

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Purpose: The purpose of this research is to develop a system architecture for integrating PLM systems with maintenance information to support root cause analysis by allowing engineers to visualise cross supply chain data in a single environment. By integrating product-data from PLM systems with warranty claims, vehicle diagnostics and technical publications, engineers were able to improve the root cause analysis and close the information gaps. Methodology: The methodology was divided in four phases and combined multiple data collection approaches and methods depending on each objective. Data collection was achieved through a combination of semi-structured interviews with experts from the automotive sector, by studying the internal documentation and by testing the systems used. The system architecture was modelled using UML diagrams. Findings: The literature review in the area of information flow in the supply chain and the area of root cause analysis provides an overview of the current state of research and reveals research gaps. In addition, the industry survey conducted, highlighted supply chain issues related to information flow and the use of Product Lifecycle Management (PLM) systems. Prior to developing the system architecture, current state process maps were captured to identify challenges and areas of improvement. The main finding of this research is a novel system architecture for integrating PLM systems with maintenance information across the supply chain to support root cause analysis. This research shows the potential of PLM systems within the maintenance procedures by demonstrating through the integration of PLM systems with warranty information, vehicle diagnostics and technical publications, that both PD engineers and warranty engineers were benefited. The automotive experts who validated the system architecture recognised that the proposed solution provides a standardised approach for root cause analysis across departments and suppliers. To evaluate the applicability of the architecture in a different industry sector, the proposed solution was also tested using a case study from the defence sector. Originality/Value: This research addressed the research gaps by demonstrating that: i) A system architecture can be developed to integrate PLM systems with maintenance information to allow the utilisation of knowledge and data across the product lifecycle; ii) Network can be treated as a virtual warehouse where maintenance data are integrated and shared within the supply chain; iii) Product data can be utilised in conjunction with maintenance information to support warranty and product development engineers; iv) Disparate pieces of data can be integrated where later data mining techniques could potentially be applied.
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